.50
Gather your colleagues, put on your dancing shoes, and get ready for an incredible night of celebration, great food, and fantastic music.
EXCLUSIVE AYRSHIRE CHAMBER OFFER:
2
for your table when you book a party night for 10 people or more. Promo code “XMASCORP24” MUST BOOK BY END OF JULY
Welcome all readers to this, Ayrshire Chamber’s Summer Edition of “Your Business”.
The theme for this issue is “International Ayrshire” which presents us with a perfect opportunity to reflect not only on international business within our region along with how the Chamber supports this all-important trade, but also on Ayrshire as a travel and tourism destination. We have, after all, got a lot to offer on that front, regardless of the weather!
We are fortunate to have a healthy mix of International Business across all three Ayrshires of various scales - from micro specialist sole traders to multi-national bluechips…we really have plenty to be proud of.
It is clear that Ayrshire is an attractive, viable locale for International trade. Supporting growth in this area aligns with the ambition at the heart of Ayrshire’s Regional Economic Strategy:
To build wealth for everyone in Ayrshire by creating opportunities for those who want to live, work, learn and invest in the region.
The Chamber supports and promotes international trade in a number of ways including provision of export training, and helping businesses take away the headaches of international documentation.
Further information is available in this edition, or alternatively, please get in touch with the International Trade team via ecert@ ayrshire-chamber.org
Ayrshire is an attractive tourist destination, underpinned not only by ferry routes into Ardrossan and Troon and of course Prestwick Airport, but also by the beauty of the landscape and coastline.
The Open Golf, to be held at Royal Troon, is just around the corner and brings with it a fantastic opportunity to showcase what Ayrshire has to offer! With tens of thousands of spectators expected, not to mention players, their entourage and of course media crews, opportunities across hospitality, retail, food & drinks supply chains and logistics are plentiful.
And, via media crews and social media posts, our rugged Ayrshire coastline will be beamed across the globe. What better global advert for Ayrshire?
Enjoy our Summer edition, and best wishes for a successful and sunshine-filled summer!
Ayrshire Chamber of Commerce President
Ayrshire Chamber of Commerce & Industry, The Mezzanine, Glasgow Prestwick Airport, Prestwick, KA9 2PL
Mail enquiries@ayrshire-chamber.org
Call 01292 678666
Visit www.ayrshire-chamber.org
President Alison Somerville
Chief Executive ...................................Claire Baird
Editorial ................ kate@ayrshire-chamber.org
Ad Sales lstewart@ayrshire-chamber.org
Design/Typesetting advertisingworks.co.uk
Print/Distribution brown-bros.com
Ayrshire Chamber is delighted to continue our association with our ever-growing Platinum Partners. A bespoke programme which sees our Partners as an intrinsic part of our membership, with access to additional benefits that add significant value to their relationship with the Chamber.
Partner membership is a strategic collaboration between the Chamber and your business, working together on shared aims and objectives, placing you firmly at the heart of the Chamber. Engagement with us at this level offers opportunities to build brand exposure, demonstrate commitment to the region, establish high profile connections to grow your network and influence regional and national decision makers.
Ayrshire Chamber of Commerce is thrilled to welcome our newest Platinum Partners, Billy Bowie Special Projects Ltd and DYW Ayrshire.
BILLY BOWIE SPECIAL PROJECTS LTD
www.billybowietankers.co.uk info@billybowietankers.co.uk
JACKTON MOOR
MCTAGGART
CONSTRUCTION LTD
THE FARM
DEBT COLLECT
UK LTD
ELECTRICAL NETWORK
REVIVE AND THRIVE
STORM AVIATION
& LANDSCAPES
DM ROOFING & ROUGHCASTING LTD
DR REBECCA WHITE
AESTHETICS
referral-scheme.
The Board of Directors is delighted to welcome the following companies as recently joined members of Ayrshire Chamber of Commerce and Industry:
ANNBANK BOWLING CLUB
HEALTHCARE LTD
MKM SOLUTIONS LTD
NFU MUTUAL
PIZZAIOLI LTD
PREMIUM GRAPHICS
RJM COUNSELLING
SBS AYRSHIRE LTD
THE COMMUNITY PHYSIO
THOMAS MURRAY PROPERTY
ARRAN ACTION CARE LTD
ARTISTMCGREGOR
CHEST HEART AND STROKE SCOTLAND
FRASIA WRIGHT ASSOCIATES
J.G.B STEELCRAFT (UK) LIMITED
KILMORY HAVEN
NORTH AYRSHIRE CANCER CARE
RADIO CITY ASSOCIATION
RIDRUM LTD
SURECARE AYRSHIRE
THE POETRY OF LIGHT
THE SALVATION ARMY
VITALITA THERAPIES MASSAGE & WELLNESS CENTRE
WOOLEYS OF ARRAN
Local charity Crosshouse Children’s Fund enjoyed an incredible day at the recent Glasgow Kiltwalk, as over 130 people walked for Ayrshire’s babies and children in hospital.
Whether taking on the Wee Wander, Big Stroll or Mighty Stride, each step helped to raise vital funds for Family Support Services, Medical Equipment, Research, Play and Events, and Enhancements which the charity fund across hospitals in Ayrshire and Arran.
The charity would like to give a special thank you to Ayrshire Chamber Members who walked for their local children’s ward – The Park Hotel, GH Resourcing, Thistle Help, McSherry Halliday, Stagecoach West Scotland, and Buzzworks Holdings. Combined, these amazing businesses raised over £7,650 for this local charity.
Formed in 2019, Crosshouse Children’s Fund has invested more than £350,000 in projects and services for young people in that time. Rebekah McGinn, Fundraising
Manager, said “On behalf of our young patients, I want to extend our heartfelt gratitude to everyone who participated in the Glasgow Kiltwalk. Your dedication is truly inspiring, and your support will make a significant difference to the lives of the children and families we support. We are extremely grateful to all of the businesses who took part and thank the Ayrshire Chamber for joining us together.”
If you would like to walk for Ayrshire’s babies and children in a future Kiltwalk, contact info@crosshousechildrensfund. org for your promo code, or visit www. crosshousechildrensfund.org for further information.
Launch Digital, a leading creative marketing agency, is excited to announce its collaboration with some of Scotland’s most renowned crime writers to create a new website for the Bloody Scotland Festival. This esteemed festival, established in 2012, has become the premier Scottish International Crime Writing Festival.
Bloody Scotland was founded by acclaimed writers Lin Anderson and Alex Gray, and later joined by Craig Robertson and Gordon Brown. Over the years, the festival has grown to become a vibrant hub for crime fiction enthusiasts, held annually in Stirling.
Notable authors such as Val McDermid, Ian Rankin, Lin Anderson, Alex Gray, Craig Robertson, and Gordon Brown are central to this collaboration. These literary icons have not only shaped the festival but have also played a significant role in promoting Scottish crime writing on an international stage. Their involvement ensures that the new website will reflect the festival’s unique spirit and commitment to excellence in crime writing.
The team at Launch Digital are working closely with Bob McDevitt from Bloody Scotland to create a dynamic and engaging online presence. The new website will be designed to enhance user experience, making it easier for attendees to access information about the festival, and engage with their favourite authors.
As the new website goes live, Launch invite you to explore the rich world of crime writing at Bloody Scotland, in Stirling this September for a weekend filled with thrilling tales, and the chance to meet your favourite crime writers.
www.launchscotland.com
The UK’s premier structural steelwork contractor, specialising in innovation, design, fabrication, coatings, and site erection of structural steelwork since 1975.
Pro Paints is an independent decorating centre based in Ayr, offering high quality paints to the trade and public, as well as a working spray shop.
The Pro Paints team have been running spray courses over the past three years to decorators, joinery companies and many others, and realised that there were no courses available that formally recognise these skills. There was no set standard, and so the team began developing an Airless Spray Painting course.
In April 2024, Pro Paints completed the long process of developing this new SQA credit rated SCQF level 6 Airless Spray Painting course. What makes this course so significant, is that it is the first of its kind, establishing a new benchmark for the industry.
The course is designed to help students, professionals or anyone interested in enhancing their painting skills. It is carried out over a five-day period and covers different topics from understanding how an airless machine works and builds pressure, to health and safety.
With this exciting new course now launched, Pro Paints have set their sights on delivering it as part of their new SQA Approved Training Academy.
Students carrying out their apprenticeships in colleges will be able to take this course as an advanced craft.
Pro Paints are delighted that the course has been credit rated by SQA, a huge achievement for the team. Students can rest easy in the knowledge that the course is to the very highest of standards. For more information on the course, please contact pro-paints-@outlook.com
The HALO #RockMe partnership provides Ayrshire Chamber members, who are passionate about the environment and that are striving to make positive change for people and the planet, the opportunity to join the multi–Award Winning HALO #RockMe Trading Floor, at the HALO Enterprise and Innovation Centre. The Trading Floor is an all inclusive, flexible workspace for businesses and entrepreneurs to thrive.
You could benefit from:
• 24/7 ‘GOLD’ access to the Trading Floor
• Access to our global partners
• HALO #RockMe Cafe
• Events & Workshop Programme
• EV car charging
• Super fast Wi-Fi | Platinum WiredScore Accredited
• Dedicated desk, locker & printing provision
• Access to soundproof meeting rooms
• Powered by 107 solar panels & one of the UK’s most environmentally friendly sites
David Lewington, Business Development Manager at Shire Energy Services Ltd, has been benefitting from the partnership since March
2024 and shares how it has supported both him, and Shire Energy business activities,
“We attended the Ayrshire Chambers driving sustainability event at the HALO earlier this year and were very impressed with the quality of the facility. We applied for one of the gold spaces through the HALO and chamber partnership and were fortunate to be able to secure one.
“As a renewable energy provider, having a facility with such a high degree of sustainability and onsite technology has been incredibly valuable for us, and we have been able to invite a host of existing and potential clients over to see first-hand what is achievable. We are now working with some significant clients who
have visited us onsite and have been suitably impressed with the facility and what is possible that we are now moving forward with them commercially.
“From the first minute we walked through the door, Dr Marie Macklin, Frank, Scott & Sharon couldn’t have done anymore for us. Through their collaborative approach we have been introduced to many great industry support organisations such as Barclays Eagle Labs, net zero nation and Ayrshire College.”
For more information please reach out to Joan McMurdo, Membership Development Officer at the Ayrshire Chamber: jmcmurdo@ayrshirechamber.org
For a tour of the Trading Floor, please reach out to HALO’s Sustainability and Building Manager, Scott Darroch: Scott. Darroch@Halo-Projects.com
Ayrshire Chamber was delighted to host the second instalment of the ‘Driving Sustainability in 2024 and Beyond’ event programme, at the HALO #RockMe Trading Floor, on Wednesday 8th May.
Speakers from a wide range of fields in the sustainability landscape discussed thought-provoking experiences and knowledge, including Lochlie Construction Group - who showcased their inspiring journey to become sustainable, including the installation of 96 Solar PV panels!
Thank you to our speakers on the day, all of which provided a morning of inspiring discussions on the future of Ayrshire sustainability:
Business Energy Scotland, Gillian Baillie Planning Limited, Lochlie Construction Group, Shire Energy Services, Thorntons Law LLP, Troo and The Way Forward 2045!
Further ‘Driving Sustainability’ events will be held soon! Keep an eye on your inbox and the Chamber’s social media for their announcement.
Ayrshire Chamber runs a programme of informative events throughout the year. Our events allow your business to connect with other organisations, stay up-to-date with the latest business trends and upskill your workforce.
If you would like to be added to our mailing list, please email kate@ayrshire-chamber.org
Upcoming events:
21 JUN 10AM Walk, Wag and Connect: Net-wagging with Ayrshire Chamber and Scottish SP
26 JUN 10AM Doing Business in Ireland ft Consulate General of Ireland, Mr Jerry O’Donovan
26 JUL 3PM Chamber “Euros” Football Tournament with Whitletts Victoria FC 2024
28 AUG 10AM Behind the Scenes at Ardagh Glass
29 AUG 10AM NHS Ayrshire and Arran Introduction to Mindfulness
30 AUG 10AM Connect at Dundonald Castle and Visitor Centre
04 SEP 11.30AM Ayrshire Chamber Nine & Dine Golf Day at Trump Turnberry
To keep up to date with all our upcoming events and to book, please visit www.ayrshire-chamber.org/events
Our calendar of Training and Development sessions cover a diverse range of areas including Skills for Business, Management, Leadership and HR, Business Finance & Accounting, Digital Marketing, Copywriting, A.I. Artificial Intelligence and Health and Wellbeing.
13 JUN 9AM
Financial Management Training – Knowing the Key Numbers in Your Business
18 JUN 9AM Half Day Session: The importance of Workplace Equality & Diversity
11 JUL 9AM Design Rules: Elevate Your Social Media Graphics with Ease
06 AUG 9AM Effective Communication Skills
For our upcoming Training and Development programme visit www.ayrshire-chamber.org/events/ training-development-programme
High expenditure on labour costs, materials, overheads, energy and tax bills, combined with difficulties recruiting staff, have put a brutal squeeze on small and medium-sized businesses.
The challenging outlook is revealed in the Scottish Chambers of Commerce’s Quarterly Economic Indicator, in which half of all Ayrshire companies consulted said they would have to raise their prices this quarter.
Ayrshire Chamber CEO Claire Baird said:
“Companies in all sectors are facing massive cost pressures, and the message
Ayrshire College opened its state-ofthe-art Renewables Training Centre of Excellence last month, dedicated to low-carbon heating technologies. This cutting-edge facility positions Ayrshire College at the forefront of sustainable energy education, equipping students with the skills and knowledge essential for the burgeoning green energy sector. It aligns with the Scottish Government’s New Build Heat Standards, which mandate that from 1st of April, new homes are not allowed to install direct emission heating systems.
This two-storey building provides a flexible learning space that can adapt to emerging technologies, allowing Ayrshire College to offer vocational training in sustainable and SMART technologies alongside traditional
we’re getting from our members is clear – we need both the Scottish and UK governments to reduce the tax burden. Ayrshire businesses are resilient, but not invincible. More support is needed.”
Some 55 per cent of firms in the county reported increased concern from taxation, while 80 per cent of Ayrshire firms cited labour costs as a pressure on their business.
Companies surveyed for the report included an Ayrshire retail firm that said the public expectation for prices to remain the same, despite increased costs for businesses, meant “the cost of doing business and having sustainable growth in more deprived areas
is unattainable, especially in bricks-andmortar retail, when no support is being given to subsidise the survival of the high-street shops, trades and crafts”.
The Q3 Quarterly Economic Indicator Survey opens soon. Keep an eye on your inbox for your next opportunity to submit feedback.
construction trades - including hands-on experience with Vaillant and Riello sponsored heat pumps, along with electric boilers supplied by the Electric Heating Company.
Students can engage with real-world scenarios, ensuring they are job-ready for a sector experiencing rapid growth and innovation. This initiative aligns with national and global efforts to reduce carbon footprints, making Ayrshire College a pivotal player in the transition to a greener future.
Since the launch, the College has already added value to 29 plumbing apprentices in their final year by certifying them in Water Byelaws, Unvented Hot Water, and Heat Pumps.
By supporting employers wishing to upskill their workforce in renewable technologies, Ayrshire College promotes regional economic
development and positions Ayrshire as a leader in sustainable practices.
Additionally, in conjunction with the Energy Agency, the College will welcome the broader community to provide awareness and guidance on these new technologies.
Ayrshire College encourages anyone looking for renewables qualifications to contact Cameron Bell, Head of Construction Technology, Trades and Renewables, at cameron.bell@ayrshire.ac.uk
Do you know the ins and outs of your business insurance? If not, it could be time for a check-up. That’s where we come in.
We can take an impartial look at your current processes and deliver you a free health check report, which will:
• Highlight any weak spots that could be affecting your protection or costing you money.
• Outline where we think your cover could be improved.
If it comes back all clear, then you walk away with renewed confidence in your protection. If not, then we can offer you a solution that is much better tailored to you. It’s as simple as that.
Find out more about how Blue Rock Insurance Brokers can help you on 01292 269505 or visit us at www.bluerockinsurance.co.uk.
In response to recent ferry disruptions, Auchrannie Resort has boldly introduced a new ‘BOOK WITH CONFIDENCE’ policy, designed to reassure potential visitors. The cornerstone of this initiative will offer free of charge accommodation to guests affected by homeward travel disruption.
Auchrannie, along with numerous Arran businesses, is facing significant and urgent financial challenges due to a lack of visitor confidence in the ferry service which is severely impacting forward bookings.
The business has resolved to implement measures, which may incur significant costs, to address the decreased demand. This policy aims to mitigate financial concerns for prospective guests affected by ferry disruptions when travelling to the resort from
Troon, Ardrossan, and Claonaig.
In a bid to boost forward demand, the customer-focused strategy will include offering guests FREE OF CHARGE accommodation, no fee cancellations and the timely return of any deposits paid should they experience delays or disruption to their journey to or from the island.
Linda Johnston, Co-Founder & Executive Chairperson added “Each year, over 750,000
journeys are made to and from the Isle of Arran by ferry, with the vast majority encountering no issues. However, occasional weather and technical problems can disrupt travel plans. Understanding the potential worry this causes, Auchrannie Resort has taken these proactive and robust measures to ensure that any undue stress and concern by their guests is minimised”.
www.auchrannie.co.uk/confidence
Prestwick Airport is thrilled to announce the Run the Runway charity event designed to bring the community together in support of three very worthy causes.
Local businesses are invited to participate, sponsor, or donate to help raise money for The Ayrshire Hospice, The Beatson and Doing it For Daniel Foundation which runs a respite holiday house a few yards from Ayr Beach.
Experience the thrill of running on an actual airport runway! The ‘Run the Runway’ event on Saturday, November 2 features a 5k and 10k race for c400 runners. Each runner will receive a t-shirt, an official time, medal and complimentary bacon roll and coffee/tea at the finish line.
Event Details
Date: Saturday, November 2nd 2024
Race Options: 5K or 10k (participants can walk the 5k)
Participants: Circa 400
Local businesses can support in a variety of ways including sponsoring the catering/water stations or placing their company’s feather banner along the runway for the duration of the race, gaining significant visibility of their support.
Registration for the run will open soon. Please follow the Airport’s Facebook/Instagram for details on how to register to run the runway.
To discuss sponsorship opportunities or to donate a raffle prize, please contact Larissa Belch lbelch@glasgowprestwick.com
Castle Water’s mission to provide quality and trusted water retail services to businesses in Scotland with an unwavering commitment to fairness and transparency is as true today as it was when they first launched in 2014.
In 2024, the team at Castle Water are celebrating 10 years of defining the business of water as the UK’s largest independent business water retailer. Their continued investment in superior technology and their customer-centric mind-set ensures they’ll keep that promise. 10 years of staying ahead of the curve
Castle Water built what they believe to be the most accurate billing system in the market. Unlike other retailers, they have invested in an omni-channel customer service system, and a billing platform that can take real time meter readings and apply them to bills.
Their online account management experience is unmatched. Castle Water re-launched their customer portal in February 2024 with a raft of new features and improvements.
In the last 12 months alone, water market operator MOSL confirmed that Castle Water is outperforming other major water retailers on key meter reading tasks. Their 96% success rate in meter reading tasks surpasses all other major retailers, and MOSL’s “Holistic Reporting” score
And Castle Water aren’t stopping there. Exciting developments in the pipeline include consumption charting to help their customers improve their water efficiency, and online banking options.
The Castle Water team would like to thank their customers for choosing and trusting them, their partners for supporting and collaborating with them, and their colleagues at Castle Water for their commitment and valuable contributions.
castlewater.co.uk/10-years-of-castle-water
With projects already planned for Ayrshire, SCAPE Scotland has a clear understanding of the vision and opportunities in the region – and the message is clear: “we’re here to help deliver for you”.
SCAPE Scotland is a not-for-profit public sector-owned procurement organisation dedicated to creating efficiency, accelerated project delivery and meaningful social value via the built environment.
Public sector projects from schools, fire stations, leisure centres, housing and bridges as well as Levelling Up funded projects have been successfully delivered across the country by SCAPE Scotland’s partners for local authority clients and there are countless more projects in the pipeline.
SCAPE Scotland’s suite of direct award construction, consultancy, civil engineering and utilities frameworks are fully compliant, designed to accelerate projects and deliver them to the highest possible standard. Importantly, SCAPE Scotland offers free feasibility reports as part of their frameworks.
in the built environment here where
Scotland could make a tangible difference.
find
Lillian McDowallt: 07843 551449
Lillian McDowall, Head of Business Development at SCAPE Scotland said: “Our mission is to create a world everyone deserves, by empowering the public sector to collaborate with the private sector and create a legacy for local communities.
“We are delighted to be working in Ayrshire and it’s clear there is a wealth of opportunities
“Through our direct-award frameworks we offer local authorities a way to accelerate projects, saving them time, driving efficiencies, and delivering value for money as well as vital social value. With a team of experts embedded in Scotland we understand the challenges and are here to deliver.”
www.scape-scotland.co.uk/contact
11th to 14th November 2024
Supported by
Ayrshire Chamber of Commerce is heading to Ireland!!
As part of the Scottish Government Programme and supported by Scottish Chambers of Commerce, Inverness Chamber of Commerce, in partnership with Ayrshire Chamber of Commerce, is leading a physical Trade Mission to Dublin, Ireland from 11th to 14th November 2024.
This trade mission will give businesses the opportunity to showcase Scotland’s finest products and services to a new market, whilst at the same time understand the current business landscape in Ireland and all it has to offer.
This mission is open to key sectors including:
• Finance and Business Services
• Food & Drink
• Life Sciences
• Manufacturing
• Infrastructure
• Space industry
• ICT / Technology
• Energy
Businesses will take part in a number of workshops including market briefings, as well as engage with key stakeholders, partners and local businesses. Most importantly all participants will benefit from a number of targeted, facilitated B2B meetings.
Ireland is an important trading partner for the UK underpinned by a longstanding history of robust trade. Ireland is a great place for UK businesses to start exporting for the first time, as business practices, laws, systems of finance and broader culture are similar to the UK. Ireland is the UK’s third largest export market, with a total of £57.6 billion pounds worth of exports recorded in Q3 of 2023.
To book this trade mission, or for further information, please visit www.exporthubscotland.com/ missions/118/ireland
Join us on 26th June for a Pre-Trade mission information event with the Consulate General of Ireland, Mr Jerry O’Donovan. Learn more about our upcoming trade mission to Ireland during the session. To book, visit https://bit.ly/PreTradeMissionBooking2024
Helping your business to trade internationally, with ease
Our International Trade team was kept busy processing documents in the first quarter of 2024. Over 530 documents were processed, totalling over £19.1 million worth of goods.
Items including Marine Bulkhead Assemblys, Yashmagh, Polyester Film, Forklifts and Single Malt Scotch Whisky were all exported from Ayrshire to a wide range of international clientele.
Ayrshire goods travelled across the globe, to and from countries such as South Africa, Saudi Arabia, China, Turkey and the UAE.
Helping Ayrshire businesses to trade internationally our friendly International Trade team are happy to help in any way they can, as
well as process Certificates of Origin, EUR1’s, Arab Certificates, Egyptian Documents, Verification of Trade Documents, Import and Export Declarations, Letters of Credit and ATA Carnets.
We also offer a brand new Translation service. Visit page 20 to learn more about our new service.
Our International Trade Services are available to members and non-members. A discount is available to Ayrshire Chamber members. T&Cs apply.
Further details on the International Trade services we offer are available.
Please contact our friendly team via ecert@ayrshire-chamber.org or visit www.ayrshire-chamber.org/international
We also run a number of regular International Trade events to provide you, your business and your staff with the invaluable information to export and import with ease. Each session features a guest expert from Exporter Services. To view and book our upcoming courses, visit us online at www.ayrshire-chamber.org/ events/international-trade
SIGN UP for our International Trade mailing to stay up-to-date with our International Trade services https://bit.ly/MailingList_SignUp
It isn't every day that you get invited for lunch at the House of Lords...
“It was a real privilege to be invited along to the British Chambers of Commerce lunch to represent Ayrshire” Craig, Vice President of Ayrshire Chamber commented after the event. Both he and President Alison Somerville were invited by British Chamber of Commerce President Baroness Martha Lane Fox and Director General Shevaun Haviland, to represent the Ayrshire Chamber of Commerce and our vibrant Ayrshire membership.
“There certainly was a strong international feel,” Alison said. “I was sitting next to the CCO of the British-Norwegian Chamber – a very interesting lady who was really keen to make connections. Alison and Craig also had the opportunity to meet investors from across the Middle East as well as colleagues closer to
home from Cambridge to Renfrew and discuss opportunities for collaboration.
“Craig shared a table with a representative Chamber representatives from the Netherlands, Hungary. The striking element was that many of the opportunities and challenges we have as chambers are shared internationally.”
Artificial Intelligence (AI) was a hot topic of conversation, delivered by guest speaker and EdTech Founder and ex-barrister Priya Lakhani OBE, who is something of an expert in the AI area. She explored how UK and global society is moving from a productivity and personalisation focus to one of automation and augmentation, saying: “For the business community the financial opportunities are exceptional but as business leaders we need to be seeking them”.
We live in an age where there is a never-ending stream of advice, opinions and expertise at our fingertips In truth trying to cut through the sheer volume of advice and information can be exhausting and confusing!
Not to mention the fact that we often don’t know whether we can trust the information that internet searches bring back.
So where can we turn for experienced advice that we can trust to help us achieve stronger performance? In business, the answer is increasingly, mentors.
Almost every well-known name who
has achieved business success credits at least one mentor. Think Richard Branson who was mentored by Sir Freddie Laker, and Mark Zuckerberg who was mentored by Steve Jobs. What we see is the refined version of a person who has had a long journey to their success. What we often don’t realise is that they will have had a number of helping hands along the way who helped pull them to success.
When it comes to considering making the leap to trading internationally, particularly post-Brexit, it can be a minefield, working out the best routes to market, navigating the complexities of exporting, and making sure you spot the best opportunities.
If you are considering making the move to international expansion why not start by getting the support of a mentor. Reach out via Membership@ayrshire-chamber.org or call 01292 678666
William Duncan + Co, a leading Chartered Accountants and Business Advisory firm in Ayrshire, are pleased to announce the business has rebranded to Dains Accountants.
William Duncan + Co became part of the Dains Accountants group in September 2022. Now the firm has adopted the brand as part of the Dains Group, effective from 3rd June 2024.
By adopting the Dains name and branding, the firm has integrated its strengths and resources to create a bigger, better and stronger business, demonstrating its commitment to providing enhanced services
and support for its much-valued clients.
Graeme Bryson, Managing Partner, said:
“This is an exciting new chapter in the evolution of our business, rebranding as Dains Accountants to further cement our position within the wider Dains Group.
“Whilst we have a new look and a new name, behind that we are still the same knowledgeable team offering exceptional levels of service to the SME community in the West of Scotland.
“We are extremely proud of the reputation we have built over the past 105 years, and
our plans as part of the wider group for the coming months and years are both exciting and ambitious. We are looking forward to seeing how this next chapter in our evolution develops.”
William Duncan is well-established in the digital space, offering clients a modernised approach to accounting, taxation and advisory services. The firm’s rebrand to Dains showcases its client-centric approach by extending its service offering and access to more expert resources to meet the ever evolving needs of its clients.
www.dains.com
Nestled in a stunning 350-acre estate in Ayrshire, and recently refurbished in contemporary style, the resort offers luxury accommodation both within the hotel and across the estate, fine dining and multiple event space that can cater for special events, and all set within the picturesque banks of the River Ayr.
The original Country House was built in the late 1930’s to the highest specification by Mr William S Houston, a Scot, who returned from Canada, and with expansion, Enterkine have maintained the traditional features of the building, further complimenting with a modern twist.
Enterkine Country House Resort is a family run business with a focus on exceptional customer service and experience. Recently nominated at the Scottish Hotel Awards 2024, the team are about to commence construction on the new ‘Spa’. Set within the estate ground the tranquil retreat will boast a swimming pool,
gym, treatment, and relaxation rooms with a refreshments Café / Bar that will be a unique focal point of the sustainable build.
In addition to the new luxury Spa, Enterkine are continuing with their accommodation development plans that includes the various
outbuildings and courtyard across the estate – bringing them back to life and restoring some of the original features with care and sustainability at the core.
www.enterkine.com
It’s a big world out there, and it has become a bit more complicated –but having an experienced team of seasoned exporters in your corner could make all the difference.
Here are some essential pointers to help you effectively navigate the export rules and regulations:
An Economic Operators Registration and Identification number (EORI number) could be necessary if you’re exporting goods outside Great Britain. You’ll also need an EORI number if you’re going to apply for export licences using SPIRE.
Consider also getting signed up with the Chamber, if you haven’t already joined. About 10 per cent of British companies export, but among companies in the UK Chamber network, that figure is over 60 per cent.
Make sure you understand export regulations specifically for the market you’re targeting. If you need help with this, consider taking up the free or subsidised support available from Scottish Chambers of Commerce and Scottish Enterprise.
Classify your products according to Harmonised System (HS) codes, so you can correctly determine applicable export controls and duties, depending on your exports’ destination. Check if your goods need an export licence or certificate and check the VAT guidance.
The complicated nature of customs processes means that most British businesses use intermediaries to complete these for them. Considder staff who could take on the
work, or whether you have the skills, expertise or experience to do this yourself.
Ayrshire Chamber’s international trade team can help you through every step of this, with tools such as the eCert system that greatly streamlines the process documentation.
Export regulations are often updated or changed, so make sure you stay abreast of any changes that may impact on your international trading activities. Ayrshire Chamber’s team provides regular updates and holds seminars on export regulations and best practices, which can help you stay ahead of the curve on any upcoming changes.
To learn more about our varied services, please reach out to ecert@ayrshire-chamber.org
Our International Trade team is delighted to announce the introduction of our new Translation service, available to both members, and nonmembers.
Effective communication is the key to any successful business. With the help of Chamber Translation Services, communication will no longer be a barrier to you doing business. We
can provide translations of a wide range of documents including technical, commercial and legal texts
Our team are here to ensure you have everything ready to communicate effectively with your key markets. No matter the subject, content or project type, we can handle it!
The translation team understand that each translation project is unique, and the cost
may vary depending on the source content, file format, source and target languages and preferred turnaround time.
Chamber members are can access a 10% discount on all translation projects!
Contact us today to discuss your translation requirements by calling 01292 67866 or email ecert@ayrshirechamber.org
Forbes Five Star Trump Turnberry Resort recently hosted an exceptional European Golf Press Trip consisting of twelve journalists from France, Germany, Holland, Austria, Switzerland and Sweden, with the addition of three UK-based Golf Content Creators.
The group indulged in the offerings throughout Ayrshire on the West Coast of Scotland, where they experienced Five Star Accommodation at Trump Turnberry Resort, bucket list golf, a tour of Culzean Castle, Turnberry Adventures outdoor pursuits and fine dining.
As the home of three Open Championship venues within a 40-minute drive of each other, it was important to showcase the region as the ideal destination for golf fanatics.
With a full itinerary, the Press Trip experienced a round of golf on the iconic Prestwick Old Course, well-known as the
birthplace of the Open Championship and rich in golfing history.
As well as a round on Trump Turnberry’s very own, world-renowned Ailsa Course (Four time Open Championship Venue). The Ailsa, as a true Links Golf Experience, carries through immaculate conditions, with outstanding views
of the iconic Ailsa Craig and the Irish Sea, which always exceeds expectations.
The Ailsa’s sister course, King Robert the Bruce also sparked great conversation among the group, as a challenging and must-play golf course.
www.turnberry.co.uk
Selling overseas could lead to increased profits, higher productivity and fresh business ideas and innovation. It’s often the next step for businesses to grow, but have you got the support to make it happen?
The UK Export Academy is a free online training programme from the Department for Business and Trade, brought to you by expert international trade specialists and designed to give UK businesses the confidence and know-how to grow sales of their goods and services around the world.
Join thousands of businesses like yours, as we help you explore the benefits and challenges of trading outside of the UK. Discover your export potential and upskill your knowledge of international sales. Prepare your future export plan, network with like-minded businesses, and take your next steps in taking your business to the world.
If you know that you want to reach international customers and contracts in the future, or if you are already selling overseas and want to expand into new markets, we have something for you.
You can get signed up to the UK Export Academy in only a few minutes.
Visit great.gov.uk/export-academy to register for free today and book your first event.
Hello, Bonjour, Guten Tag, Hola. Unfortunately for me that is about all I have in my repertoire of international languages but luckily for our young people in Ayrshire there are many of opportunities to expand their language skills and hear about global opportunities.
Our Education Team linked with the Franco-British Chamber for a 2nd year
running to provide engaging live online workshops with local schools. Recently we held 3 large scale career fairs for young people across Ayrshire with many international companies in attendance showcasing opportunities across the globe as well as those closer to home. With many counting down until their own international summer adventures I ask you to take a moment to think about how you could play a part
In March 2024, Southcraig School successfully launched 3 new innovative school projects as part of their DYW activities within the Senior Phase department.
These included the Sunshine Café, Southcraig Market Garden and the Marvellous Makers. The launch was attended by the Lord Lieutenant plus other guests and was a morning full of joy and pride, allowing pupils
to show off their talents and hard work. Through DYW Ayrshire funding, we received a barista machine and a large polytunnel. Both items have not only benefitted the school community, but allowed pupils to further develop their knowledge, skills and experiences which they can use when they transition to post school destinations.
Debbie Skeoch and Lisa Wilson, Southcraig School
in inspiring a local young person by offering a work placement, mentoring or school engagement after the summer.
Gillian Longmuir, Regional Lead
Monday 9th September 2024
Ayrshire College, Kilmarnock Campus
DYW Ayrshire are excited to bring together projects from across the schools and community to showcase the positive impact that they are having on young people. Hear from teachers, students, and other speakers about how these projects can become a pipeline of talent for your business.
For more details contact glongmuir@ ayrshire-chamber.org
In February and March 2024, DYW Ayrshire partnered with East, North, and South Ayrshire Councils to host authority-wide Information Evenings. These events invited young people, their parents, carers, and educators to meet employers from various sectors. Aimed at those seeking immediate employment, each event began with a dedicated timeslot for individuals facing barriers to employment.
South Ayrshire Futures with South Ayrshire Council was held on 6th February at Ayr Racecourse. After its success in 2023, DYW were thrilled to collaborate with SAC for the second time. The 2024 event welcomed over 900 attendees and 53 employers, an increase from its previous year.
An excellent event. All of the contributors were friendly and approachable. My 13-year-old son left feeling more confident about his future choices.
Your Next Move with North Ayrshire Council took place on 6th March at Saltcoats Town Hall. After the positive feedback from its first event in March 2023, we were thrilled to bring it back this year. This 2024 event welcomed over 600 attendees and 47 employers.
This was a fantastic event and would recommend to everyone to go along very impressed and gave my son some options about what he would like to do.
Pathways to Careers with East Ayrshire Council took place on March 21st at the Park Hotel. This pilot event attracted over 300 attendees who had the opportunity to connect with 61 employers. We are excited about the success of this event and look forward to hosting it again in 2025.
A fantastic event to help young people into work and further study, every one of the stall holders were so helpful, approachable and knowledgeable.
Thank you to East, North and South Ayrshire Councils, Skills Development Scotland, Ayrshire college and all of the employers who attended.
The 2025 Information Evenings will launch in November 2024. If you are interested in supporting these events, keep your eyes peeled on our social media platforms for further information.
On the 20th March 2024, Trump Turnberry Resort hosted its highly anticipated Annual Recruitment Open Day, welcoming a remarkable 300 attendees to explore the many exciting career opportunities available at the Forbes 5-star Resort.
Thanks to the support and collaboration with DYW, the Job Centre, the Armed Forces, Streetleague & Z1, along with the participation of several local schools and colleges, the event was a huge success.
The event showcased departments including Spa, Golf, Greenkeeping, Events, Kitchen, Front Office, Maintenance, Stewarding, Housekeeping and Food & Beverage. Attendees could engage with the departments in various ways including
Ayrshire College hosted an event aimed at promoting careers in aerospace at their Aeronautical Engineering Training Centre. ‘All about aero’, organised in partnership with Developing the Young Workforce and SmartSTEMs, brought together college staff, aerospace employers, school pupils, college students and the wider public.
The UK aerospace industry is the secondlargest national aerospace industry in the world, and the recent £80million investment from The Ayrshire Growth Deal will fuel local growth opportunities, strengthening the region’s position as a key player in the aerospace and space industries.
The event saw participation from leading employers in the sector, including GE Caledonian, Spirit AeroSystems, Ryanair, Prestwick Aircraft Maintenance Limited, British Airways, Collins Aerospace, Thales, Forensic Eyes and Sigma-io. Former students, now employed at these companies, chatted to attendees and were an inspiring example for the younger audience.
technical challenges, guided tours, live demonstrations and on-the-day interviews.
The Turnberry Kitchen team prepared an array of culinary delights for attendees to sample throughout the day.
The event aimed to empower attendees to confidently pursue their career ambitions, offering them a glimpse into the vibrant and rewarding world of hospitality at one of the UK’s most prestigious resorts.
Lisa Agnew, Trump Turnberry Resort
After speaking to employers, pupils from Ardrossan Academy, Greenwood Academy, Kyle Academy, Loudoun Academy, Marr College, Prestwick Academy, Queen Margaret Academy and Stewarton Academy enjoyed an engaging session by SmartSTEMs.
This event highlighted the strong relationship that Ayrshire College currently have with their industry partners, demonstrating the commitment to equipping the future workforce with the skills required to meet employer demands.
Article supplied by Ayrshire College
Robertson Construction Central West in conjunction with Ayrshire College, Kilwinning Campus hosted a Women in Construction event to mark International Women’s Day and the end of Scottish Apprenticeship Week.
The event had 9 speakers who were all women who worked for Robertson Construction or women who worked for other businesses who were part of
the Robertson Montgomerie Park Primary School project. Each woman presented a timeline of their careers from leaving school to where they are now highlighting the different journey each took to get there and also highlighting the different job roles within the construction industry. This covered roles such as Project Management, Quantity Surveying, Architecture, Design Management, Social
Impact and Administration. This was presented to a group of women who were signposted through DYW, DWP, CEIS and the College.
Kelly Harkness, Robertson Construction
Our wider Education Team hosted by Ayrshire Chamber assisted Heathfield Primary School with their Health and Wellbeing Day in February 2024.
The day was attended by employers from different job roles to promote mental
and physical wellbeing of our bodies and to teach pupils the importance of looking after ourselves. S6 pupils from Prestwick Academy also attended on the day to lead on activities with the pupils. They taught pupils CPR, sport activities and how to make
fruit kebabs.
Thank you to the staff at NHS, 2020 Opticians, Crosshouse Children’s Fund, Sainsburys and S6 pupils from Prestwick Academy for supporting the event. The primary school pupils had a great day.
S6 student, Casia, from Prestwick Academy first arrived at the Storm Aviation hangar at Prestwick Airport at the end of January 2024.
That was day one of her planned fiveweek extended school work-experience programme with us. To say she was somewhat nervous and reserved on that day would probably be an understatement. Here was a shy young lady, absolutely determined to be a future aircraft engineer, experiencing her first daunting day in an aircraft hangar surrounded by licensed aircraft engineers and mechanics. We worried she would be overwhelmed by the situation. We needn’t have bothered. Casia was soon firmly out of her shell and getting involved in planning and document control functions before progressing on to numerous other tasks including shadowing of aircraft cabin work, engines, wing panel installs and engine runs. Casia has jumped at every opportunity we
Glow Homes were thrilled to have Jared from St Matthew’s Academy attend our very busy head office in Saltcoats for work experience during the month of May.
Jared was meeting and greeting customers, carrying out general admin duties and even had the chance to go out to some of our properties along with one of our property consultants to viewings and inspections. Jared also proved to be quite handy around the office and even hung some boards etc for us. We even managed to squeeze in a few nice lunches this week during his visit. What a polite
have put in front of her in all areas of our business, and has excelled in everything she has been involved in. She is an inspirational young lady.
Casia has really enjoyed her time with Storm and is now focussed even harder on realising her dream of becoming a licensed aircraft engineer. Casia is hoping to secure an engineering apprenticeship position with us when she finishes school this year, and we would be very happy to have her.
Mike Stewart, Storm Aviation
helpful young man and we have no hesitations in welcoming this scheme next year.
MelConnelly,
Directorof Glow Homes
The Ayrshire Chamber Education Team have begun canvassing for academic session 20242025.
If your business would benefit from welcoming a pupil into your workplace to learn more about the organisation and support you with tasks, get involved today.
Visit our website for more or scan the QR code to get your application form.
Sponsored by
The Ayrshire Apprenticeship Challenge is back for 2024, offering a fantastic opportunity to give back to your community while developing the skills and talent of your apprentice workforce.
Here’s why you should participate:
• Make a positive impact: Your apprentices will plan, develop, and complete a project that benefits your local community. Past projects have included everything from building additions to playgrounds to fundraising for charities.
• Empower your apprentices: The challenge gives them ownership and responsibility - a chance to shine and showcase their abilities beyond the everyday.
• Boost morale and engagement: Working on a meaningful project together fosters teamwork and creates a more engaged and motivated apprentice team.
• Attract and retain top talent: Highlight your commitment to social responsibility and employee development, making your company a magnet for talented young people.
What kind of projects are eligible?
The sky’s the limit! Think building, decorating, event planning, fundraising, raising awareness, or educating. Whether it’s physical (like building something for a community garden) or more administrative (like organising a charity run), the key is to make a positive difference.
Who can enter?
The Challenge is open to companies with one or more apprentices (Foundation, Modern or Graduate). Individuals, company teams or blended teams (these could be made up of students from the same course at College) are welcome to enter.
What is the timeline?
The Challenge will run from July 2024 until March 2025. The registration deadline to participate is 6th July 2024.
Ready to join the Challenge?
Scan to QR code to learn more and get your registration form.
Energy Agency are proud to take on the role of lead partner in the newly formed Ayrshire Climate Hub. Part of the Scottish Government’s new national network of climate hubs designed to support community climate action on a regional basis through funding and resources.
Cabinet Secretary for Net Zero and Energy, Màiri McAllan said:
“Climate action should be locally appropriate and locally driven. Our communities are uniquely placed to shape and drive forward the transition to low carbon and climate resilient living and we want to
empower people to take the action in their own communities that’s right for them.”
“That is why we are proud to continue to support our hugely successful framework of regional climate hubs, including Ayrshire Climate Hub which will provide a vehicle for communities to come together and engage in collective grass-roots action.”
The steer for activity and shape of the hub during its initial phase was informed by communities and organisations in conversations that took place late last year and has been supported by the Scottish Communities Climate Action Network (SCCAN) ‘Investing in Regional Networks’ programme.
Ayrshire Business Women (ABW) marked a significant milestone at its Annual General Meeting (AGM) by announcing a new committee as it embarks on its 30th year in association. Held at the Park Hotel in Kilmarnock, the event drew prominent VIP guests and dedicated members, to hear about the past year’s performance and welcome the new committee.
Lisa Nairn, the newly appointed President, expressed her excitement for the year ahead;
"I am honoured to be taking the lead role in this year's committee for Ayrshire Business Women.
“ We aim to continue the hard work and dedication of those before us, in levelling up for women in business—providing opportunities to connect, gain support, and achieve their personal and professional goals.
Early activity includes incredible work across the region in community-led renewable energy; nature-connectedness; raising awareness of nature-based solutions; home and business energy transformation; eco-food and climate cafes; local growing and seed stewardship; citizen science and practical conservation; e-bike trials, cycling and walking eco-mobility events; talks, film screenings and more.
Climate Hub Officers are available to help and any interested group, organisation or community in Ayrshire is warmly invited to get in touch. climatehub@energyagency.org.uk www.energyagency.org.uk/ayrshireclimate-hub
“We are also very excited to be celebrating ABW's 30th anniversary this year."
Joining Lisa Nairn on the new 2024 committee are:
• Secretary: Maria Heyes
• Treasurer (Interim): Isabel McNicoll
• Membership Engagement Lead: Rowan Main
• Business Ambassador: Margarette Bryan
• Social Media Lead: Pat Elliot
• ASB (Association of Scottish Businesswomen
Representative: Morna Ronnie
As ABW embarks on its fourth decade, it remains steadfast in its mission to champion the aspirations and achievements of women in business, driving positive change and fostering a culture of empowerment.
The committee is organising an event later in the year to commemorate ABW's 30th anniversary, promising a celebration filled with reflection and renewed commitments for the future.
www.abw.org.uk
For UK businesses, the true cost of poor waste management can be as much as 4 to 10% of turnover. It is clear there are significant business and environmental benefits that can be secured from effective waste management and recycling.
More efficient approaches can reduce permanent costs and generate significant savings. Businesses can save money and be more efficient by focusing on how to reduce business waste and how to deal with the waste that remains. And it’s the law.
No matter the size or sector of a business, the requirement to manage and safely dispose of commercial waste is the same. All businesses can positively benefit from some simple choices and changes in behaviour. Effective waste management will save money and believe or not it can be relatively easy.
Reassessing packaging methods, going paperless and always using a licensed waste carrier are obvious and simple ways to save money and keep businesses legal. Undertaking a waste management audit sounds a nightmare, but it is a great way to find out areas that are causing more waste and costing money.
The Councils dedicated Commercial Waste Teams in Ayrshire can help to assess business needs and requirements. This comes with a guarantee that customers will be 100% compliant with all relevant legislation and regulations. Every business is required to dispose of their waste responsibly and legally.
For help, advice and services to tackle your business waste needs, contact your Commercial Waste Team.
Active Office, a trusted provider of local IT support & managed services, offers a range of benefits to businesses in Ayrshire seeking reliable and efficient technology solutions.
Support plans have unlimited time allowance, remote or onsite. Active Office utilise an all-inclusive, per user subscription approach. No more unexpected resolution costs that are the norm for providers modelled on hourly billing.
IT Managed services plans go further, allowing every aspect of the infrastructure to be fully managed. Key benefits include real time health monitoring, proactive rollout of security updates, 24-hour response for emergency issues and Cyber Essentials accreditation included as standard.
Proactive monitoring and change management prevent potential IT issues before they occur and cause disruption to business operations. By continuously monitoring systems, updating software, and implementing security measures ensures businesses enjoy a secure and reliable IT environment whilst reducing the risk of data breaches and system failures.
Unlike other support only providers, you gain access to a team of
We have a range of support plans with varying inclusions, all without time limitations. Our pricing is transparent with no hidden fees. From remote only to fully managed services, we have the flexibility to support any setting. Allowing you to focus on what matters most - your business.
All our support plans come with unlimited support time.
professionals with unique specialisms. These include cybersecurity, business software solution, database and systems development, payroll & accounting solutions and VoIP communication experts. A skillset portfolio that will evolve any business to another level, placing you ahead of the competition. Your business processes will not only be streamlined but also safeguarded against cyber threats.
In brief, Active Office offer Ayrshire businesses much more than basic IT support, they are a business technology partner that will make an unparalleled difference from most IT support providers.
Managed Services included:
Having just launched Juniper Financial Planning, the directors are preparing for the unexpected now, to allow them to concentrate on looking after clients and growing the business in the future.
Managing Director Ross Hunter said, ‘It’s like the old story of the cobblers’ weans always having the worst shoes. If we advise clients to protect against the unexpected, Juniper should do the same’.
How are company debts to be repaid if a Director or critical employee die? Liabilities like this can be insured. What happens to shares in the company, if a shareholder dies? Do the beneficiaries want them and can the other shareholders buy them? This can be insured, benefitting everyone. Ross confirmed, ‘this is something Juniper needs to do as a priority’.
The Juniper Directors previously worked for abrdn and benefitted from a significant death-in-service package. Their families no longer have that protection. Small companies can set up Relevant Life Policies, to provide similar cover for staff. This is a legitimate business expense and is particularly tax efficient. Ross maintains, ‘for Directors like us, setting up a Relevant Life Policy is a no-brainer’.
The final consideration is covering the cost of replacing a business critical employee, in the event of their illness or death. Ross maintains;
“if you have critical staff, Key Person cover provides the funds to bring in support quickly without causing cash-flow problems.”
www.juniperfp.co.uk
