Your Ayrshire Business Spring 2014 by Ayrshire Chamber of Commerce & Industry

your

business yrshire

SPRING 2014 ÂŁ2

the magazine of ayrshire chamber of commerce and industry

www.watersportscoast.com

your ayrshire business spring 2014

Ambition and Growth for Ayrshire

ayrshirechamber of commerce and industry

contacts

Ayrshire Chamber of Commerce & Industry, Suite 1005, Glasgow Airport, Prestwick KA9 2PL Email: enquiries@ayrshire-chamber.org Web: www.ayrshire-chamber.org Tel: 01292 678666 PRESIDENT

Waiyin Hatton

CHIEF EXECUTIVE

Valerie Russell

DEVELOPMENT MANAGER

Helen McBride

magazine Editorial Content:

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Design, Typesetting & Publisher: Print & Distribution:

lbruce@ayrshire-chamber.org

ayrshirechamber of commerce and industry

West of Scotland Media

stuart.glasgownews@gmail.com

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partners for business Ayrshire Chamber wishws to acknowledge the support of the following companies as sponsors of our Partners for Business programme.

As my calendar fills with the round of meetings and committees the Chamber is involved with, my spirits are lifted by the positivity I come across on a regular basis. I am hearing about business growth, recruitment and even investment in Val Russell: CEO expansion plans as I visit some of our members. All this despite the weather! Chamber brollies have been well used this year, have you checked out our posting on YouTube? There is no denying that things are still tricky out there, but your Chamber is as confident about the future of Ayrshire as it’s ever been. Whilst recovery is slow for some sectors, there has never been so much support available to businesses who want to invest in new staff or up skill their existing workforce. Details of grants and sources of funding, including our own Graduate Recruitment Incentive, can be accessed via our website home page – just click on the green “Support to Employers” banner. 2014 got off to a flying start with events and training workshops and, at the time of writing this, we are expecting 480 guests at our Annual Dinner. Thanks to our Sponsors, Principal Sponsor QTS Training and Brownings the Bakers and all those attending for their continued support. The winners of the Business Excellence Awards will also be announced at the dinner and we thank the sponsors of these awards. We have expanded our Business Forum and our first Forum, focussing on the future of Prestwick Airport, saw over 170 delegates feeding into the Transport Scotland Consultation. Future Forums will discuss; Skills and Employability, Town Centre Regeneration, and Connectivity and Transport Infrastructure. The Business Forum gives businesses the opportunity to hear from experts and, more importantly, to have ‘a voice’ in matters important to the growth and development of the Ayrshire Economy. Please get in touch if you have any other topics you would like to see included in our programme. Social media continues to play a key role in our communications strategy and I would urge you to follow us on Twitter, like our Facebook Page and that of Buy Ayrshire also. Our Chamber APP is now available for iPhone with android version to follow. This brings news, events, discounts and a full members directory right to your fingertips. I would be delighted to get feedback from you. Later in the magazine you will be able to read about the fantastic schools competition we ran in partnership with Border Cars. If you see any of the winning designs out on the roads, please Tweet or post a photo on Facebook. If you would like to engage with schools, in any shape or form, please contact Claire, cbaird@ayrshire-chamber.org Hopefully some Spring weather with be with us soon and I look forward to getting out and about on more member visits. We have a supply of Chamber umbrellas to cheer you up if this rain is getting you down! Give Danielle a call 01292 678666.

Published by West of Scotland Media on behalf of Ayrshire Chamber of Commerce & Industry 2014. No part of this magazine may be copied, scanned or reproduced with out the express permission of the Ayrshire Chamber of Commerce. The views expressed in editorial and/or advertising in “Your Ayrshire Business” are not necessarily those of the Editorial Committee of Ayrshire Chamber of Commerce & Industry. Articles submitted for publication will be considered at the Committee’s discretion and may be subject to editing. Publication is not guaranteed.

your ayrshire business spring 2014

Precisely done! In 2012, a collaborative venture involving GlaxoSmithKline and Ayrshire Chamber of Commerce supported the local community with a £400,000 fund under the banner of the Community Development Fund. Part of the initiative helps to fund new apprenticeships for a 3 or 4 year period. The Chamber recently caught up with apprentice Gary Ross, who is training at Precision Tooling Services Ltd.

and aerospace sectors. Parts of the plant are currently operating 24/7. Brain explains, “We have always taken on apprentices, our General Manger and Shop Manager both started as apprentices. Work in Ayrshire dropped away for a while and we struggled for a few years. We are currently in a position to offer more apprenticeships, Gary is one of 3 that we are training up. They’re going to be the future of the company, we’d like them to stay on and take over from me one day.” Brain notes, “There has been a big shortage in skills level, engineering is making a comeback, everyone wants engineers.” Apprentice Gary Ross, now 19, studied English, Maths, History, Biology, Chemistry and Physics and PE in 6th year.

Precision Tooling Services Ltd., provides a manufacturing facility for machined components for a range of customers within the Aerospace, Automotive, Renewables and Oil & Gas industries. Established for over 25 years and located in the aerospace park at Prestwick Airport. Brian Taggart, Technical Manager, started as an apprentice 25 years ago when manufacturing was mostly for oil and gas.

Gary says, “When I was younger, I wanted to be a bio/medical scientist. My Dad’s an engineer and after visiting during the school holidays, I enjoyed seeing what he did.” Gary has completed a NC at East Kilbride Training Centre, concentrating on practical skills for 6months. Starting in August he will continue his studies with a HNC at Langside College.

Brian explains, “We have different sections our apprentices work in; milling, turning, CNC milling, CNC turning and grinding. We put our apprentices in each section with a tradesman to look after them. First they are shown how to programme a machine and then run it, the next stage is for the apprentice to programme the machine with approval from the tradesman. Gary will continue to do more by himself but his work will always be checked by a tradesman first.” Gary adds, “I’m doing conversational programming at the moment.” Brian continues, “The programme is simple to use, how to make the job is the hard part. There is a required skill level in taking a basic block and deciding which operations to use in order to plan how it will be manufactured.” Gary adds, “I like getting a drawing, thinking about how to get from a block of material to the finished product, what operations do I have to do? Making sure everything runs smoothly, getting the size checked. It’s a good feeling when I get it right.” Currently, Gary is tasked with a job for 330 pieces which involves 2000 manual tool changes. Brian explains “This could have been done automatically on a different machine, but for Gary’s benefit he is learning not to get complacent, his mind must always be active…like a goal keeper in a football team, he may not do anything for 10 minutes but then has to make that great save.” Gary says, “I’m looking forward to getting onto turning as I’ve not done any since the Training Centre. I like doing every job, if it’s something I haven’t done before. I like learning how I am going to do it and make sure it’s right.” Brian concludes, “If you go a day and haven’t learned anything it’s a waste of time.”

With a workforce growing from 8 to 60 over the years, he has seen the company struggle through downturns, and develop and grow into the automotive 4

your ayrshire business spring 2014

On a daily basis, at Precision, Gary is tasked with; programming, set up and running of machines.

Thanks to Bruce, Brian and Gary for a very interesting behind the scenes tour and good luck to Gary with his training and future career. www.precision-tooling.co.uk

Green Ticks

Bright Green Business offers a cost effective, UKAS accredited Environmental Management System (EMS) to SME’s in Scotland. Green Ticks has been designed to offer a methodology to register organisations against the requirements of BS 8555:2003. The scheme is unique to Scottish businesses and is recognised throughout the UK and Ireland, helping companies gain:

• Accreditation for existing environmental approaches; • Support in managing environmental impact; • Competitive ground against larger companies on an equal environmental footing; • Demonstrable environmental achievements, providing marketing opportunities with Green Ticks branding. To find out more, visit: www.greenticks.org.uk email: green@thebusinesspartnership.org.uk

That’s Smart! Chamber Partner for Business, Worksmart Contracts has secured a project with Chamber member MAHLE Engine Systems UK Ltd. The refurbishment of the former factory area into a modern working space is well underway, transforming the

Audi Fleet Support Lomond Audi Group is delighted to announce that the Fleet Team are now on hand to support the business community and have appointed Alistair Allardyce as the Local Business Development Manager based in Audi Ayr Branch. The Fleet Team has been place for 1 year and has grown the brand and supply in 2013 to new heights, with Audi now being the Number 1 Manufacturer for 2013. Alistair has been in a similar role previously and has excellent customer service skills with a strong Brand awareness, this being the case, the support to the local businesses regards tax and low emissions in the Audi Brand will aid decision maker’s choice. The Fleet Team are now 13 Members strong and cover the Central belt of Scotland, supplying over 1000 vehicles to fleet customers in 2013. With new engines in production, offering low Co2 emissions, alongside Quattro product, the Audi Brand is the number one choice to the business buyer. Audi Ayr welcomes Alistair to the team and looks forward to him being the face of motor business in Ayrshire! previously unused space into a hub of engineering excellence and office space. The Worksmart team Partn er has been working closely with Mahle, who employ for s 450 workers in Kilmarnock, to understand the Busi ness business functions in order to make the space work fully for their client. www.worksmartcontracts.co.uk

your ayrshire business spring 2014

Scotland’s SMEs are eager to board the export express, but it’s a tough business getting a ticket By Dr Jo Oliver

Politicians never miss an opportunity to hammer home the message that we are competing in a global economy and that we have to get our goods and services out to the wider marketplace. In short: export or die. In the macro-economic sphere, there is every reason to be satisfied that the message is hitting home. The Scotch whisky industry has shrugged off the worldwide recession with exports up 71% between 2006 and 2011 to £4.23 billion. Food exports have risen as spectacularly, up 65% in the same period. Our big engineers are also carrying the baton of a fine tradition, with companies such as Wood Group, Weir Group, Aggreko and Clyde Blowers not only operating in a global environment but beating the opposition off the park. Now, say the export enthusiasts, it’s time for Scotland’s SMEs to step up to the plate. Time for them to essay forth into the world and pick the low hanging fruits from the tree of export success. Would that it were so easy. The hard fact of life on the lower rungs of the corporate ladder is that SMEs, regardless of the quality of their offering, face a Sisyphean task breaking into 6

your ayrshire business spring 2014

established markets in the economies in which the real money now resides. It is particularly difficult as a would-be exporter not to feel some sympathy for Willy Loman, trudging the streets with his case of samples in the Death of a Salesman. The 21st century equivalent for Scottish exporters is transiting the arrivals and departures halls at Schiphol on the way to and from the Far East. At AvantiCell, we have an established network of contacts in Europe which, in the main, has been built through persistent technical dialogue by the company’s co-founder, Dr Colin Wilde, with technology leaders in academia. It is often through extension to their industry contacts that AvantiCell has extended its commercial reach. In markets in the east, where a significant degree of the world’s biotechnology work is now taking place, it is a different story. It is a long hard slog of knocking on doors, attending trade shows and, increasingly, bio-partnering - a kind of speed-dating for businesses where you have a limited time to make your pitch to a succession of different parties. It is easy to be tripped by unexpected cultural and social mores. It is rare to encounter anything but scrupulous courtesy when doing face to face business in many Asian countries. At the same time, however, exporters have to be acutely aware that while they may be at the top of the agenda while they are in the room with a prospective customer, they are often just a vague memory by the time they have shut the door behind them on the way out! At AvantiCell we are dealing with a

very delicate type of product - live human and animal cells. Selling them internationally is challenging, as they are so temperature sensitive. A few degrees the wrong way and they, quite literally, are dead. This means we have to establish strong working relationships not only with customers but with transportation experts and couriers whom we have to trust to handle our product appropriately. Recently, we have gained a foothold in Japan - and curiously, the door was opened by an Irishman who is now living in that country. Previous years of approaches to Japanese potential customers had yielded insignificant results. Once established in Eastern markets, the relationships can be strong and lasting. At the official launch of a joint venture between AvantiCell and a Malaysian partner, we were welcomed by seven Malaysian Government ministers, the UK High Commissioner, the UK chief scientific adviser and the EU Ambassador. The message is clear: both Scottish and British companies are welcome on the other side of the world and the fruits of international trade are sweet. But you have to put in loads of time and effort. When did anything good come easily? Dr Joanna Oliver is Chief Executive of AvantiCell Science. www.avanticell.com

your ayrshire business spring 2014

Irvine Dragon Boat Best Open Book Challenge 2014 Management Teams wanted for the Marymass Dragon Boat Races.

A super way to team build or fund raise for charity, the Rotary Club of Irvine Seagate, in conjunction with Marymass, brings you the Dragon Boat Race on 16th August at Irvine Harbourside. Dragon boats, steersmen and safety boats provided, as well as first aid and insurance cover. The overall cost per team is £450 for 16 paddlers, 1 drummer and 3 reserves. For more info contact dragons@irvineharbourside.org or call Ian 01294 276168.

Running a Business in Ayrshire? Make us part of your plans. No matter how large or small your business is, Business Gateway offers a free advice and support service to help ensure your business moves in the right direction. Adviser appointments and workshops are available in Ayrshire. Call today for more information on 01292 430 535 email ayrshire@bgateway.com or visit www.bgateway.com/ayrshire

Business Gateway services are delivered by Local Authorities, Scottish Enterprise and Scottish Government with the support of associated partner organisations.

your ayrshire business spring 2014

Company

Stellar Europe wins the Great Game of Business; Best Open Book Management Company in the UK for 2013. The Great Game of Business is a way of running a company that gets everyone focused on helping the business succeed. It teaches all employees the Critical Numbers of the company and how they can make a difference – both individually and as part of a team. Arend Welmers, MD for Great Game UK explains, “It is based on a simple, yet powerful belief; When employees think, act and feel like owners… everybody wins.” Stellar Europe has operated in Scotland for 13 years and is part of a global business employing 4,000 people in the UK, Australia, USA, Canada and the Philippines. Stellar Europe is a leading provider of contact centre services handling phone calls, email, web chat and SMS customer contact for an array of blue chip clients from the telecommunications, financial services, insurance and media sectors. Arend congratulated Stellar on being the most advanced practitioners of Open Book Management in the UK. He highlighted practices such as daily “huddles” where employees meet to discuss performance on key business numbers, monthly “town hall” meetings where the CEO presents to all employees on financial performance, the use of “mini games” to create employee buy in to business improvement and the overwhelming enthusiasm and engagement of staff as key factors in Stellar winning this award. He adds, “Stellar Europe has been playing the Great Game of Business for many years, but over the last 18 months we have observed a step change in their Open Book Management practices. It is no coincidence that this increased focus on Open Book Management has coincided with a marked improvement in business performance.” Michael Lumsden, Chief Executive of Stellar Europe says, “Open Book Management is now engrained as the way we do business. It isn’t a project or an initiative or something driven by a staff engagement committee, and it has no use by date. It is the way we run the business each and every day and it is the dogged repetition and continual refinement of Open Book Management practices by every employee which has underpinned our business success over the last 18 months.” Michael elaborates, “Like many companies in the UK, Stellar Europe was battling to survive 18 months ago. We went back to the basics of Open Book Management and implemented the practices which Arend mentioned earlier. The more we have done to inform, educate and involve our employees in the key numbers and issues of our company, the more our people have responded with the solutions to improve our business performance. Not only is Stellar Europe now in a sound position financially, our business has grown by 32% this year and our clients are enjoying the benefits of better service from our highly engaged employees.” Lumsden concluded by saying; “Open Book Management is the single most powerful business concept I have witnessed over the past 30 years working in management. It is simple to do, it costs very little to implement, it can be started almost immediately and the benefits in my experience are profound.” www.greatgameuk.com

Scotch Pie Championships 2014 The Scotch Pie Club is delighted to announce that Brownings the Bakers of Kilmarnock has been presented with the following at the 15th World Scotch Pie Championships; Two Diamond and a Silver award for the Killie Pie, Gold Awards for; the Steak & Boaby Ale Pie, Chicken & Haggis Pie and Sweet Potato & Goats Cheese Pie and a Bronze for the Steak & Haggis Pie. John Gall from Brownings the Bakers said “We are delighted with our win and can go away with our heads held very high indeed. To have been judged as one of the best in the land against so many of our peers is a huge achievement.” The ultimate prize and new holder of the title “World Scotch Pie Champion 2014” went to The Kandy Bar of Saltcoats. The awards ceremony followed the busiest judging day ever with a record entry of 100 butchers and bakers entering some

543 pies, pasties, sausage rolls, bridies, savouries and for the first time apple pies. “The competition aims to highlight that bakers and butchers create high quality artisan pastry products. Recognising the “great and the good” in this way rewards excellence and raises the bar in the industry” said head judge Robert Ross. Alan Clarke of Scottish Bakers, said “We have brought together the best pies and baked goods in the land and we can really celebrate the achievement of our hard working butchers and bakers. Congratulations to our winner, and indeed everyone taking away a prize, they are all winners in my book.”

Dedication

Rewarded

A prestigious national awards ceremony took place at the House of Lords to recognise those companies that have been involved with the UK charity STEMnet, which exists to encourage young people in schools to get involved in Science, Technology, Engineering and Maths. GE Caledonian was nominated for its “immense dedication to inspiring young people” in these subjects. Laura Robertson, Alex Henderson, Claire McConachie and Denise Lawson attended the ceremony on behalf of Cal’s STEM team and were delighted to be awarded ‘Most Dedicated Employer To STEM’. This award recognises the huge amount of effort from a significant number of Cal employees over the last few years.

The competition is supported by Scottish Bakers and the Scottish Federation of Meat Traders. Both trade associations actively support and promote bakers and butchers in Scotland by encouraging and sharing best practise. Alan Clarke and Douglas Scott, respective Chief Executives of both Associations were impressed with the overall standard of the products and gave thanks to Bako Northern and Scotland who have sponsored the competition.

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Take care when buying an annuity Says Peter J Leonard Dip PFS, Director at Munro Partnership Ltd.

It found that 60% of consumers bought an annuity from their pension scheme provider and said that all annuities sold to existing customers were expected to be more profitable than those sold on the open market option. The FCA will use its new competition powers to launch

Once you’ve bought an annuity you can’t change your mind. Persuasive techniques are being used by some providers who only have their own interests at heart. Most do not offer Lifestyle, Fixed term or Invested annuities, which greatly limit the choice available to the consumer. Also most people do not understand they are not getting advice just a handful of options to select from. It found that consumers eligible for enhanced annuities were losing out on substantial levels of income. Seek advice on what is most appropriate for you based on your circumstances.

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Good leadership is about self awareness, communication and the relationships you have with people. Sounds simple, however, common sense isn’t always common practice and this is where Alison offers professional support. Don’t allow your ‘busyness’ to affect your business results. http://www.youtube.com/watch?v=B-BEC8-sbTk&autoplay=1 Enquiries welcome - Special Rates available to Ayrshire Chamber members.

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Alison’s approach and insight has helped me become a more effective leader

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The Financial Conduct Authority (FCA) is set to probe pension providers after its review into the annuity market found that 80% of consumers could secure a more generous retirement income. The regulator has found that up to 150,000 consumers every year could benefit from shopping around by as much as an extra £1,500.

a market review to look into the conduct of pension providers, consumer behavior and the structure of the retirement income market. It will also look specifically at the providers’ role in shaping consumer decision.

“

Taking your retirement income is one of the biggest financial decisions of your life so seek advice, do not make an expensive mistake.

Developing Ayrshire’s Jobs boost for i3

Young Workforce

Irvine’s Enterprise Area

Senior managers from GE Caledonian and Ayrshire College engineering staff recently celebrated being Highly Commended for an Employer Engagement Award by the College Development Network. This recognised the creative approaches the College has taken to engaging with employers, in particular an innovative preapprenticeship engineering programme which helps young people gain vital on-the-job experience. Building on the success of this programme, GE Caledonian worked with the College to create a bespoke course to meet its needs, and the company now recruits apprentices only from Ayrshire College. Going further, the College and GE Caledonian created a sectorleading schools programme where fifth and sixth year pupils attend the College on a day release programme to undertake key elements of the pre-apprenticeship programme, and continue with science and technology subjects at school. Ged Freel, Curriculum Leader for Science, Technology, Engineering and Mathematics at Ayrshire College said “Ayrshire College is delighted to continue this successful partnership, which benefits both our students and our partner GE Caledonian. This initiative allows our students to see a clear path from the College to a career in Engineering, which gives them motivation and focus. To be formally recognised with an award for our partnership working is very welcome.” Heather Dunk, Principal of Ayrshire College said “Making a positive difference to our local communities by working with our industry partners is at the heart of our employer engagement activities. This exciting partnership provides local young people with the opportunity to gain first class training within a global organisation, right here in Ayrshire. This award is a fine recognition for the hard work of everyone involved in the partnership.” Laura Robertson, Apprentice Co-Ordinator with GE Caledonian said “The Engineering Department at Ayrshire College works hard to understand the needs of the industry and are putting measures in place to ensure the College is at the cutting edge of technology. We have developed a close relationship with the College during the past couple of years, evident in the open and honest communication pathway we have created to improve and build on our students’ learning experience. Their input has helped us implement improvements at GE Caledonian related to our SVQ level 3 training and assessing, which has been very beneficial. Staff in the College’s Engineering Department are extremely knowledgeable about the industry, which is crucial to us and other companies who work with the College.”

Around 15 new jobs are being created at i3 Irvine’s Enterprise Area – with the expansion of a cutting-edge telecommunications company. Fergus Ewing, the Scottish Government’s Minister for Energy, Enterprise and Tourism, was shown round Oricom in the Enterprise Area as part of a visit and briefing organised by Irvine Bay Regeneration Company. The Minister said: “In creating the Enterprise Area in Irvine nearly two years ago, it was the Scottish Government’s intention to help in attracting investment and boosting job creation. We are delighted that this is bearing fruit, and I value this opportunity to learn about progress to date and the future plans for the site.” The Minister was also hearing about a number of key projects taking place within i3 Irvine’s Enterprise Area which has seen employment increase by 160 in the first year of designation with the potential of up to 1,500 more jobs as companies take advantage of the financial incentives, infrastructure and premises available. Oricom specialises in the design, supply, installation and support of telecommunication systems and Information Technology Networks for SMB and Enterprise organisations in the UK. Oricom has moved into the recently renovated Innovation B office space at Cockburn Place, which was specifically tailored around their needs. The refurbishment of the building was undertaken by Irvine Bay with funding support from Scottish Enterprise. Gavin Brown, Oricom Operations Director, said: “The building and i3 business park will help us along our growth path. Our plan is to expand the Irvine branch from 25 jobs to 40, adding staff in sales and in the service centre while constantly adding demonstration suites. Ayrshire will be our head office and effectively our nerve centre where sales, service and finance all come together.” Patrick Wiggins, Chief Executive of Irvine Bay, said: “This is tremendous news for the area and demonstrates yet again the enormous value of the Enterprise Area to the region in helping attract investment, jobs and realise opportunities. We are seeing significant interest in the Enterprise Area from businesses within Scotland and from overseas, and already we have secured a number of projects which are creating jobs and helping develop a stronger and more sustainable local economy.” North Ayrshire Council Cabinet Member for Economic Development and Regeneration, Marie Burns, said: “I would like to congratulate Oricom on their success to date and wish them well as the business expands. Their experience shows how a tailor-made package can be readily put together to suit specific businesses. Enterprise Area incentives and assistance with property have supported the company in their move to new premises. I am confident that the example of Oricom will tempt other companies to look towards North Ayrshire as a good, sound business base.” your ayrshire business spring 2014

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SimpsInns acquires North Gailes Golf and Leisure The SimpsInns portfolio continues to expand with news that the family owned hospitality group has acquired North Gailes Golf and Leisure adjacent to one of its existing properties, The Gailes Hotel in Irvine.

company’s position as one of the key employers in the area. The official handover is expected to take place in the coming weeks and the new owners are keen to emphasise the day-today running of the business will continue as normal. Malcolm concludes, “We now have the opportunity to enhance the existing product at The Gailes with the prospect of creating a standout leisure and resort hotel in the heart of Ayrshire. We couldn’t be in a better location, surrounded by great championship golf courses and with so many other attractions on our doorstep.”

Another Exclusive Chamber Benefit

SimpsInns owner Malcolm Simpson.

North Gailes is an established business and well known locally with its strong gym, spa and leisure membership base. It’s a multi-faceted complex with excellent golf connections through the floodlit driving range, nine-hole golf course and dedicated pitching area, all of which are very popular with the general public plus resident PGA professionals for coaching and lessons. Further amenities include the health and beauty treatments plus the busy American Golf shop, the retailer at North Gailes, which complements the overall leisure offering. “This is another exciting chapter in the SimpsInns story,” explained Malcolm Simpson, owner of SimpsInns, “for several years, our company has enjoyed sustained growth and with each new project we have brought something new to the marketplace. By acquiring North Gailes we will take the company in another new direction.” The Gailes Hotel and North Gailes have worked closely together, hotel residents having complimentary use of the gym and spa. North Gailes has approximately 40 staff, which will take the overall SimpsInns numbers to over 200, reinforcing the 12

your ayrshire business spring 2014

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New business support service takes off

A groundbreaking new initiative to help North Ayrshire companies grow their business and create much-needed jobs has been unveiled at Si Restaurant, Irvine. The ambitious approach will see 150 North Ayrshire companies given their own dedicated Account Managers to work alongside them to provide bespoke business assistance. A new, one-team approach, named Team North Ayrshire, has been introduced to offer a streamlined single point of contact – giving companies an allimportant competitive edge in today’s challenging marketplace.

economic climate, and essential if we are to succeed in our broader ambitions for a vibrant economy where enterprises flourish.” Professor Alan McGregor, Chair of the EDR Board says the vision for North Ayrshire has, from the outset, been far

always greater than the sum of the parts. She has been at the vanguard of delivering meaningful change within the public sector and is enthused by the new direction. She said: “For too long North Ayrshire has been at the wrong end of league tables on unemployment, health

The new approach is the result of months of work carried out by North Ayrshire Economic Development and Regeneration Board, a partnership of public and private sector organisations committed to regenerating the area. The Board, established in late 2011, has responded to requests from the private sector for greater collaboration, a single point of contact and for more flexible support programmes. The results have given a clear insight into where efforts need to be concentrated and have helped to shape the new business approach. Si Restaurant owner Malcolm Simpson, speaking as a private sector member of the EDR Board, said, “I know only too well the difficulties firms face trying to juggle day-to-day work with finding time to develop and grow their companies. Until now, local business people have been confused by the number and range of agencies offering different types of support and many just don’t have the time to search out the right organisation for assistance. This launch shows the willingness of the business support agencies to interact on a different level - now it’s up to local companies to respond and grasp this opportunity.” North Ayrshire Councillor Marie Burns, Cabinet Member for Economy and Employment said: “Our number one priority for North Ayrshire is job creation, so it is important that we listen to what our companies have to say. Their message is clear - they want business support that’s simple and easy to access. Our response has been to rethink the way we deliver business services in the area - a vital step if we are to give our companies the best chance of prospering in today’s

Signing up for Team North Ayrshire are; Provost Joan Sturgeon; Chief Executive Elma Murray; and BBC breakfast time business presenter Steph McGovern.

reaching and ambitious. While, realistic about the challenges the area faces, the Board has always maintained a positive view of what can be achieved. “Our Account Managed businesses will feel the impact of this new approach immediately, by taking the stress out of sourcing information on matters such as sales advice, exporting, product development, access to markets, social media, financial planning and workforce development.” The focus will continue to be about growing and supporting existing companies, encouraging start-up ventures and attracting new business. Chief Executive Elma Murray has long advocated a partnership approach for delivering the best results and was instrumental in the creation of the EDR Board - taking the view that the whole is

and deprivation – it’s time to draw a line in the sand, change our outlook. Our new business support service is a game changer, heralding the beginning of an entirely new relationship with businesses.” “We’ve been working really hard with our EDR Board partners and it looks like our work is beginning to pay dividends. Latest unemployment figures show a drop in North Ayrshire numbers to their lowest levels since Jan 2009, while youth unemployment has dropped by almost 3% - the biggest decrease in Scotland this year. “Through our concerted and unflinching efforts I believe we are beginning to close the gap and realise our vision to make North Ayrshire the place to do business.” your ayrshire business spring 2014

CREATING GRADUATE JOBS Ayrshire businesses with less than 100 employees can qualify for a £1500 graduate recruitment incentive.

Managed by Scottish Chambers of Commerce on behalf of the Scottish Government, and delivered through the Chamber network the programme is part of the “Make Young People Your Business” policy initiative. Liz Cameron, Chief Executive of the Scottish Chambers of Commerce, explained: “We are delighted to be part of this unique collaboration between the Scottish Government and business. The success of our pilot programme demonstrated its value, placing 100

graduates into jobs.

“Our network of Chambers across Scotland is passionately committed to making young people our business. The potential of these graduates, coupled with entrepreneurial spirit of small businesses brings innovation and fresh thinking to Scotland’s firms. A career that starts in a small business can be a great move for a young graduate and make a tangible contribution to that company’s growth.” First Minister, the Rt Hon Alex Salmond MSP said, “Scotland’s young people face a range of challenges in the

30 year

celebration makeover Kitchens by JS Geddes, has launched their 30th year in the kitchen industry by having a stunning Design Centre makeover, at a cost of over one hundred thousand pounds. The design studio makeover, for the award winning ‘UK Kitchen Retailer of the Year’ for the past two consecutive years, includes three Poggenpohl kitchens with the first ‘Goldreif by Poggenpohl’ kitchen to be displayed

current economic climate. Through the Scottish Chambers of Commerce’s Graduate Recruitment Incentive, the creation of 270 permanent jobs will help our graduates make a meaningful contribution to the growth of small businesses and develop careers that maximise their skills.”

If you are a business based in Ayrshire with less than 100 employees and wish to employ, or have recently employed, a graduate up to the age of 30, you may be eligible! To apply or find out more contact Gill at Ayrshire Chamber on 01292 678666 or visit www.graduateincentive.co.uk

in Scotland. Amongst many other firsts, the makeover heralds the UK launch of ‘Multilevel’ three-dimensional storage. ‘Multilevel’ is under patent by the designer and displayed for the very first time in the bespoke own-brand ‘JS Geddes Collection’ kitchen. Scottish Chef and Restaurateur Jacqueline O’Donnell prepared some of her signature dishes at the event and shared some celebrity chef cookery tips. Jim Geddes, MD and founder of the business says, “We have always aimed to be the best in the industry and to offer exclusive products and designs. These latest changes cement our place as a leader in the U.K. kitchen industry. We look forward to continuing to grow the company, whilst still maintaining the unrivalled service levels which we are renowned for, and to continue to bring exciting new products and designs to the marketplace.

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Can you help to make the Marie Curie Daffodil Appeal Great?

Marie Curie Cancer Care’s local Fundraisers, Claire Stuart-Paulin and Fiona Leitch are appealing for businesses in Ayrshire to support the charity’s annual Great Daffodil Appeal. The appeal is Marie Curie’s biggest fundraiser, which encourages everyone to give a donation and wear a daffodil pin in March. The charity needs local companies to support them, perhaps by holding a collection in their workplace or taking a box of daffodil pins to have on their reception desk or even by asking staff to dress in yellow for a day in March. The money raised will help Marie Curie Nurses to provide more free care to local people with terminal illnesses in their own homes. Maureen Stevenson, Fundraising Manager for Marie Curie Cancer Care, in South Scotland said: “Claire and Fiona are inundated with daffodils and we would love to work with local companies throughout Ayrshire during our Great Daffodil Appeal. Your help and support will be much appreciated and will allow Marie Curie Nurses to provide more free care to terminally ill people and their families at the time when they most need support.” To support the Great Daffodil Appeal for Marie Curie Cancer Care please call Claire or Fiona at the Prestwick Marie Curie Office on 01292 478328 or email Claire.stuart-paulin@ mariecurie.org.uk or fiona.leitch@mariecurie.org.uk

Association

launches in Troon Marking the 130th birthday of Joseph Pilates, the Pilates Teacher Association launched in Troon, which will be the base for this new community of Teachers with a worldwide audience. John Scott MSP attended a small launch party in the studio on Church Street. Lesley McPherson, Director of the Pliates Teacher Associations says, “The Pilates Industry is worth many millions of pounds and we are bringing together Pilates teachers from around the world to set a standard of professionalism under an AVR ( Accredited voluntary register) . AVR is part of the Professional standards authority who oversees the statutory regulatory bodies such as Doctors and Dentists.” Lesley continues, “We would like to hold the inaugural conference for the association on 7,8,9 December 2014 and have secured the interest of worldwide international Pilates presenters such as Rael Isacowitz, Kathy Ross Nash and others who have rarely presented outside London. This would be a first for Scotland and a real coup for Ayrshire. We are a not for profit association and all our work so far has been done by superb volunteers. We hope the conference will bring substantial income to the local economy.” www.pilatesteacherassociation.org

Locate your business somewhere it could really take off. Glasgow Prestwick Airport. Our office, warehouse and hangar space offers excellent transport links by road, rail and air, 24 hour unrestricted access and dedicated on-site parking. And, best of all, it offers it all on flexible lease terms. To find out more, call Joanne McDowall on 01292 511021, email jmcdowall@glasgowprestwick.com or visit glasgowprestwick.com/business/property

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your ayrshire business spring 2014

Border Cars Creative Fin The invited judging panel, comprising representatives from North, South and East Ayrshire councils, the Energy Agency and Big Blue Dog Design had a difficult task shortlisting the 800 entries. All the school pupils, who had taken part, were invited to attend the Final. Competition entries were displayed around the showroom. Burgers, hotdogs and refreshments were served and there was even a sweetie stand! Troon Pipe Band kicked off the evening in style as parents, pupils and teachers got ready for the night’s entertainment. It might have been a dark, wet night in February but that didn’t stop the masses flocking to Border Cars on Heathfield Road, Ayr for the Young Creative Student competition Final 2014, the culmination of 6 months of hard work and team effort from Border Cars and Ayrshire Chamber of Commerce. Border Cars Group has run the competition in the past, but this was the first time it has been brought to Ayrshire. Schools across the region were invited to take part and there was a fantastic response with 20 schools submitting entries. School pupils were

your ayrshire business spring 2014

given a brief to come up with a bold, colourful and creative design, which followed a low carbon energy theme and advertised Border Cars. The winning designs to be transferred onto 3 courtesy cars and driven around Ayrshire by Border Cars customers throughout 2014. Each winner, from the P3-4, P5-6 and P7 categories winning £100 and the overall winner also won a tablet and £1000 worth of computer equipment for their school.

Host for the evening, West FM’s Fiona Shields, introduced Britain’s Got Talent Winner and Ayrshire’s very own Jai McDowall, onto the stage for a couple of musical numbers. Speakers included, Ayrshire Chamber Chief Executive, Val Russell and Liz Marquis from the Energy Agency. Val said, “We were delighted to partner with Borders Cars for this competition. At the Chamber, we actively promote and encourage Education/Employers links and it’s great to see how well this competition has captivated the creativity of the children as well as raising awareness of low carbon energy.”

s Young nal 2014 Congratulations to the winners:

more songs from Jai McDowall.

P3-4, Emma Birnie Crane from St. Ninian’s Primary. Her design has been transferred onto a Mitsubishi Mirage.

Kristy O’Toole, Marketing Executive at Borders Cars said, “It was a fantastic evening, there was a great buzz around the showroom. The weather didn’t put people off and some even had to stand as we ran out of seats – always a sign of a good turnout! It was a great opportunity for Border Cars to go out and meet the community and to give something back. The evening was all about the pupils who had put so much effort into their designs and had worked so hard to come up with something unique, colourful and ecofriendly. We would like to thank all the pupils for taking part, the Ayrshire Chamber of Commerce for all their help, our panel of judges and of course all our staff who put so much effort into making the

P5-6, Jennie Stewart from Glenburn Primary. Her world design is now displayed on a Mazda 2 courtesy car. P7 and overall winner, Laura Rowney from Kirkmichael Primary. Laura’s design will now be whizzing about Ayrshire on a Mitsubishi Mirage. The evening was rounded off with a Prize Draw, to win a 3 night stay at Loch Ken Holiday Park, before some

whole competition a success. Here’s to Border Cars Young Creative Student 2015!”

your ayrshire business spring 2014

Future Government xible Atti e l tude? Plans for the F The extent to which employers should be flexible in terms of accommodating the Application of individual circumstances of their staff is one which causes much debate. Attitudes can Health and stretch from, “Give them an inch and they’ll take a mile” or, “Just say no!” to “If I say no they might take me to a Tribunal”. Safety Legislation There is a legal framework within which all employers operate in relation to requests for flexible working, to suit individual needs. In summary, any employee can make such a request in writing, known as a statutory application, provided they have 26 weeks continuous service at the time of the request. Only one such statutory application can be made each year. The receipt of such a request requires an employer to offer a meeting to the employee within 28 days of receipt and then to give a decision within 14 days of any such meeting. There is no obligation on an employer to agree to any request, although an appeal must be offered if the requested is initially declined. If the request is met, the employer must issue a new contract document incorporating the details and conditions of any change. The main note of caution for employers in this situation surrounds the risk of allegations of inconsistent and unfair, even discriminatory treatment towards an employee. Chamber HR recommends: • A written policy for flexible working • Consistent approaches to all requests, thus avoiding different decisions from different managers on the same issue • Full consideration of the business cost implications of agreeing to a request • Safeguarding productivity levels and service standards at all times • Awareness of any future precedents that may be set by the decision • Staff loyalty benefits that can be achieved through the flexible approach • Never be seen to have prejudged any decision before a meeting has taken place Anecdotal evidence suggests that a flexible approach by employers generates the same attitude from employees. A two way commitment to accommodate the other’s short term problems can mean that both parties will “go the extra mile” for each other. If you need to talk through your policy and current issues in this area, please contact Chamber HR, your flexible friends! Call 02920 349614. 18

your ayrshire business spring 2014

It has been reported that David Cameron has in an announcement and speech that the one million self-employed people at work in the UK will be wholly exempt from health and safety law when the proposed Deregulation Bill comes into force. In a speech given to the Federation of Small Businesses (FSB) the Prime Minister has outlined the proposed relaxation or removal of over 3,000 regulations, which includes “needless” health and safety regulation. “We will scrap over-zealous rules which dictate how to use a ladder at work or what no-smoking signs must look like,” he said. “We’ve changed the law so that businesses are no longer automatically liable for an accident that isn’t their fault. The new Deregulation Bill will exempt one million self-employed people from health and safety law altogether.” Along with other many health and safety organisations Qdos Consulting, Chamber HR providers, supports the simplification of legislation and guidance, but are against lowering standards that could lead to more accidents and deaths. Confusion and uncertainty is potentially damaging to the good work and progressive improvements that have been made in workplace incident and accident outcomes that have been fought for by all at work, including the self-employed, across the board over the last 40 years or so. The Government proposals are possibly damaging and may well put at risk more persons at work, the current cost it is calculated to be over £13 billion per year and at least double taking into consideration occupational diseases such as asbestosis and other work related cancers along with property damage. Whereas, good effective standards of health and safety across all industries and sectors is shown to save lives, support business and help the economy. http://chamber.ayr.qdosconsulting.com/qed/

Mazda Contract Hire

£199

Border Cars Mazda Heathfield Road, Ayr, KA8 9HE, 01292 272277, www.bordercars-mazda.co.uk Mazda Contract Hire

Thanks to ingenious SKYACTIV Technology, Mazda6 delivers outstanding CO2 emissions as low as 104g/km and an impressive 72.4mpg^ from a 2.2-litre 150ps diesel engine. No wonder SKYACTIV Technology was awarded the What Car? Ultra-low carbon award. But carbon isn’t the only thing that’s ultra-low. Even with a high level of spec as standard, you get low monthly payments from £199* and with BIK from only £55^^ per month it’ll feel like a pay rise versus driving one of the competitors in the segment. Having collected Fleet World and Fleet News awards for Best Upper Medium Car, Mazda6 isn’t the obvious choice, it’s the smart choice.

Order today at Border Cars Ayr Mazda

MAZDA6. DEFY CONVENTION.

Border Cars Ayr Mazda Heathfield Road, Ayr, KA8 9HE, 01292 272277, www.bordercars-mazda.co.uk WINNER Best Upper Medium Car

all-new M{zd{ 6

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All-new Mazda3 exceeds expectations. Award-winning SKYACTIV Technology delivers the no compromise combination of an exhilarating driving experience with outstanding fuel consumption and low CO2 emissions. The standard specification is extremely generous and the low monthly payments, running costs and BIK payments keep it well within your budget. Order yours today at Border Cars Ayr Mazda. ALL-NEW MAZDA3. DEFY CONVENTION.

EXCEEDS YOUR EXPECTATIONS (sometimes the HEADLINE WRITES ITSELF)

*All monthly figures exclude VAT. Offer available to business users for orders received between 01.01.2014 and 31.03.2014. £199 (exc VAT) figure is based on a Mazda6 Saloon 150ps SE Diesel, without Metallic paint, on a non-maintenance contract hire package over 36 months, 10,000 contract miles per year. Advance payment equal to 6 monthly payments is payable followed by 35 monthly payments. £209 (exc VAT) figure is based on a Mazda6 Tourer 150ps SE Diesel, without Metallic paint, on a non-maintenance contract hire package over 36 months, 10,000 contract miles per year. Advance payment equal to 6 monthly payments is payable followed by 35 monthly payments. Excess mileage charge applies if contract mileage is exceeded. For full terms and conditions and specification please refer to the Mazda Contract Hire Master Agreement and your local dealer. All quotations are subject to availability, status and agreement. Free Metallic paint is only available in conjunction with Mazda Contract Hire offer and applies to selected models only. Guarantees may be required. Terms are unavailable to existing customers under specific end-user terms with Mazda Motors UK Ltd. Details correct at time of publication and may vary, e.g. if list price changes. Mazda Contract Hire Limited does not offer tax advice to individuals: company car drivers should consult their accountant on their tax position. Contract hire by ALD Automotive Ltd, trading as Mazda Contract Hire, Oakwood Park, Lodge Causeway, Fishponds, Bristol BS16 3JA. Models shown with monthly payment: Mazda6 Saloon 150ps SE Diesel. OTR £21,995. Mazda6 Tourer 150ps SE Diesel. OTR £22,795. Models shown feature optional Soul Red Metallic paint (£660). ^Mpg figures shown are combined. ^^BIK values are at 20% rates based on a car with non-Metallic paint and are valid from 1 April 2013. On the road prices include 20% VAT, number plates and 3 years’ European Roadside Assistance. Test drives subject to applicant status and availability.

The mpg figures quoted are sourced from official EU-regulated test results obtained through laboratory testing. These are provided for comparability purposes only and may not reflect your actual driving results.

The official fuel consumption figures in mpg (l/100km) for the Mazda6 range: Urban 36.2 (7.8) – 60.1 (4.7). Extra Urban 57.6 (4.9) – 83.1 (3.4). Combined 47.9 (5.9) – 72.4 (3.9). CO2 emissions (g/km) 136 – 104.

TURNS OUTYOU CAN BUY GOOD LOOKS

your ayrshire business spring 2014

*All monthly figures exclude VAT. Offer available to business users for orders received between 01.01.2014 and 31.03.2014. £189 (exc VAT) figure is based on an all-new Mazda3 150ps SE Diesel, without Metallic paint, on a non-maintenance contract hire package over 36 months, 10,000 contract miles per year. Advance payment equal to 6 monthly payments is payable followed by 35 monthly payments. Excess mileage charge applies if contract mileage is exceeded. For full terms and conditions and specification please refer to the Mazda Contract Hire Master Agreement and your local dealer. All quotations are subject to availability, status and agreement. Free Metallic paint is only available in conjunction with Mazda Contract Hire offer and applies to selected models only. Guarantees may be required. Terms are unavailable to existing customers under specific end-user terms with Mazda Motors UK Ltd. Details correct at time of print and may vary, e.g. if list price changes. Mazda Contract Hire Limited does not offer tax advice to individuals: company car drivers should consult their accountant on their tax position. Contract hire by ALD Automotive Ltd, trading as Mazda Contract Hire, Oakwood Park, Lodge Causeway, Fishponds, Bristol BS16 3JA. Models shown: all-new Mazda3 150ps SE Diesel. OTR £19,245. All-new Mazda3 fastback 150ps Sport Nav Diesel. OTR £22,145. Models shown feature optional Soul Red Metallic paint (£660). ^BIK values are at 20% rates based on a car with non-metallic paint and are valid from 1 April 2013. ^^mpg figures shown are combined. On the road prices include 20% VAT, number plates and 3 years’ European Roadside Assistance. Test drives subject to applicant status and availability.

£209 MAZDA6 Saloon 150ps SE Diesel * per month

The MPG figures quoted are sourced from official EU-regulated test results obtained through laboratory testing. These are provided for comparability purposes only and may not reflect your actual driving results.

MAZDA6 Tourer 150ps SE Diesel * per month

The official fuel consumption figures in mpg (l/100km) for the all-new Mazda3 range: Urban 37.7 (7.5) - 60.1 (4.7). Extra Urban 58.9 (4.8) - 80.7 (3.5). Combined 48.7 (5.8) - 72.4 (3.9). CO2 emissions (g/km) 135 - 104.

DEFY CONVENTION

Eureka Solutions is again a winner in the Sage Developer Awards Business software developers, Eureka Solutions (Scotland) Ltd, celebrated winning the Sage Custom Solutions Partner of the Year for 2013, at Sage’s annual Developer of the Year ceremony. This is an excellent achievement given that there are over 900 Sage Developers in the UK. Eureka has won the award on three previous occasions and was delighted to accept a fourth victory, in five years, at an awards ceremony in London. Sage’s Developer of the Year programme recognises and rewards its Business Partners and independent developers who specialise in the development of integrated solutions and enhancements to Sage software. The Custom Solutions Partner of the Year Award has been specifically

designed to r e c o g n i s e developers who Picture left to right: Brendan Flattery - CEO UK & Ireland at Sage, Gillian demonstrate Livingstone – Account Manager at Eureka solutions, David Lindores expertise in – Product Development Manager, Steve Attwell – Managing Director SMB UK & Ireland at Sage. translating the specific requirements Alistair Livingstone, commented, “I would of Sage customers into value added like to congratulate all my staff on this solutions, which help them do better amazing achievement. These awards business. recognise innovative thinking and smart David Lindores, Product Development Manager at Eureka Solutions said, “We are thrilled to again be honoured with this award. It is an excellent achievement by the whole team and reinforces my belief that we develop technically excellent products that enhance Sage software.”

problem solving and it is a great tribute to David and the team that they have won. They have found creative answers to serious technological challenges for a range of companies across the UK, and everyone at Eureka is absolutely delighted.”

Managing Director at Eureka Solutions,

Men United! Prostate cancer is the most common cancer in men. By 2030 it is predicted to be the most common cancer overall. Over 40,000 men are diagnosed with this cancer every year, and one man dies of the disease every hour in the UK. Prostate Cancer UK is the country’s leading organisation fighting prostate cancer and prostate diseases. Research into prostate cancer is badly underfunded, leaving tests and treatments trailing behind other common cancers. The quality and availability of treatment can vary across the UK. Most men with prostate cancer have no symptoms at all. When symptoms do occur, they can include changes to urinary patterns, difficulty in developing and maintaining an erection, blood in the urine or semen, lower back pain and bone pain. This year the Men United V Prostate Cancer campaign launches. Men United is about creating a movement for men’s health, and working with health professionals to help them help men. It is about working together to get the best outcome for men and push back the neglect which has shrouded this disease for so long.

Did you know prostate cancer is the most common cancer in men? Do you know how many men are diagnosed or living with the disease in the UK? Didn’t know the answers? Then you should join us at Prostate Cancer UK Live to find out more. Thursday 27 March 2014, 9.30am – 10.30am, MacDonald Education Suite, Ayr Hospital, Ayr. For more information contact Josephine Docherty on 01292 885 855 or josephine.docherty@aapct.scot.nhs.uk

To get involved, test your knowledge, and sign up for the team, visit www.prostatecanceruk.org/menunited Pledge your allegiance by proudly wearing the charity ’s ‘Man of Men’ pin badge.

Partn ers f Busi or ness

Men United v Prostate Cancer We can win this Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 2653887.

your ayrshire business spring 2014

2486

If you are concerned about prostate issues, you can call the confidential Helpline on 0800 074 8383 or visit www.prostatecanceruk.org

Smart Motoring

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Take to the waves

Ayrshire & Arran Tourism Team has launched a brand new website - www.watersportscoast.com - putting Ayrshire firmly on the map as a premier watersports destination. The region is a haven for enthusiasts who are seeking new experiences on the water with the coastal areas of mainland Ayrshire, and the islands of Arran and Cumbrae providing superb opportunities to access the popular waters of the Firth of Clyde. Coastal watersports and marine leisure activities have been identified as providing opportunities to grow tourism and be economically beneficial to the area. Watersportscoast.com is a one-stop website with detailed information about 12 different watersport and information about over 60 key coastal access points. Featuring; tide times, weather forecasts,

nautical charts, nautical mile plotting, and truly interactive mapping the website is ideal for visitors seeking to “immerse” themselves in new experiences both on and off shore. This level of watersports mapping is the first of its kind for a Scottish region and was made possible as a result of the joined up approach of the Ayrshire and Arran Tourism Team, which worked in partnership with the local providers, the Firth of Clyde Forum, Scottish Natural Heritage and RYA Scotland. Carolyn Elder, Largs Yacht Haven Manager and Ayrshire & Arran Tourism

Leadership Group Member stated, “This is a great development for watersports enthusiasts. It will really show off the amount of watersports opportunities in Ayrshire and Arran and make participation more accessible. The Tourism Team should be congratulated in creating this information into one website.” Now visitors who have a passion for yacht cruising, a competitive edge dinghy sailing, or who simply want to enjoy stunning scenery can get on-board to discover www.watersportscoast. com and the beautiful coastal areas of Ayrshire, Arran and Cumbrae. your ayrshire business spring 2014

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Businesses in South West Scotland called to Partn ers register interest in Vattenfall’s f Busi or ness South Kyle Wind Farm

It is estimated that throughout the two year construction period and 25 years of operations, South Kyle Wind Farm could help retain or create more than 150 local jobs. Vattenfall has committed to maximising economic benefit to the region’s economy and repeating local supply chain successes it has delivered in South Wales and North East Scotland. “Piers Guy, Vattenfall’s Director of Wind Development in the UK, said: “Vattenfall wants to register as much local business interest in South Kyle as it can and that is why we have established a very ambitious target to give more than 600 businesses the edge through the process.”

jamieson

“We have found in places like South Wales and Aberdeenshire, where we are building schemes right now, that early supply chain registration and engagement is necessary to ensure local companies have the time and information to prepare to compete for contracts on a major inward investment project like South Kyle. We will be following up with supply chain events to support local businesses to enter the renewables supply chain, which is a growing industry in the UK and beyond.” One of the organisations that have recently registered their interest in South Kyle is AAT Wind Energy Ltd who provide maintenance and inspection service for wind turbine safety and lifting equipment. Eddie Devlin, Company Director, AAT Wind Energy Limited said: “The onshore wind industry has created opportunities for local businesses during times of recession and austerity and the additional investment by Vattenfall in such a large

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project would provide further benefits throughout Ayrshire at a time when investment is scarce.” Vattenfall plans to hold business briefings at the beginning of May and businesses can register their interest online http:// www.vattenfall.co.uk/en/south-kyle.htm In September 2013, Vattenfall submitted a planning application for the South Kyle Wind Farm to the Scottish Government. A consent decision by Scottish Ministers is expected towards the end of 2014. For further information contact Joanne Hutchinson, E: joanne.hutchinson@ vattenfall.com or T: 01434611300 or visit http://www.vattenfall.co.uk/en/ south-kyle.htm

To advertise in the next edition of

business

your

Vattenfall, the state owned Swedish energy company which is seeking planning permission for the up to £190 million South Kyle Wind Farm, wants to register the interest of more than 600 businesses in Ayrshire and Dumfries & Galloway to help build and operate the 50 wind turbine project.

yrshire

the magazine of ayrshire chamber of commerce and industry

call Stuart Pennington on 07792 362 587

Work Experience Max and the IT Crowd

Campbell Prestwick Academy Storm 360 has now had two boys from the work experience programme and it has been a huge benefit to both the company and youths. It has been interesting from our point of view to hear what the younger generation think of today’s modern technology and the way it works but most importantly we have enjoyed teaching them. Not surprisingly, they pick it up very easily!

Martin Boyle from Solutions on Demand said, “We were delighted to have Max on site with us and hopefully shared some trade secrets of how we run our business. We had several IT repairs for Max to complete as well as give him training on social media within the work place, Web development & graphic design.” Max, from Stewarton Academy, added, “I really enjoyed my work experience at ‘Solutions on Demand’. I was always busy as I had many tasks to do like fixing computers and trouble-shooting problems. I think it helped me gain useful skills for my future career and I enjoyed working with the people there.”

Gary, Storm360

Martin concluded, “We will certainly look at work experience again in the future.”

www.storm360.co.uk

www.solutionsondemand.co.uk

Launch of Project SEARCH Patricia Leiser, NHS Ayrshire & Arran’s Human Resources Director, explains: “We currently have ten interns on a oneyear placement with us who are providing essential support services within a range of areas. Project SEARCH provides the interns with intensive, personalised support which helps to boost their confidence, while immersion in the hospital environment helps to build the work Interns on placement at University Hospital Crosshouse. skills they need for employment. We are proud to be part of Project SEARCH Project SEARCH, which originated in and welcome the effective partnership Cincinnati sixteen years ago, involves a working which this initiative has partnership between a host business, demonstrated.” education services and adult supported An exciting project to give students with learning disabilities the opportunity to get hands-on experience in the workplace was launched at University Hospital Crosshouse in December.

employment. A collaboration between NHS Ayrshire & Arran, East Ayrshire Council, Ayrshire College and the Scottish Consortium for Learning Disability (SCLD) will help 17-24 year olds in East Ayrshire who have learning difficulties and/ or are on the autistic spectrum, build skills for employment. Through a combination of classroom sessions and hands-on work placements at University Hospital Crosshouse, the project will assist students, in their last year of education, prepare to find a job.

During their placement, the interns are supported by a full-time Instructor from Ayrshire College and a full-time Job Coach from East Ayrshire Council. Bernadette McGuire, Vice Principal of Learning and Teaching at Ayrshire College, said: “This successful partnership really helps to support young people moving from college to the workplace. The internship has provided opportunities for our students to gain interview experience, explore a career path and develop employability skills.

This has given our students confidence and job seeking abilities which will undoubtedly improve their chances of securing employment in the future.” Chris Creegan, Chief Executive Officer of Scottish Consortium for Learning Disability, said: “SCLD is delighted at the expansion of Project SEARCH Scotland into East Ayrshire. The launch comes at an exciting time for Project SEARCH in Scotland having recently received national recognition in the ‘Support to Work’ category of the prestigious SURF Awards. The East Ayrshire site is one of three new sites this year, bringing the total to six across Scotland. Further expansion is anticipated with four more in development. While SCLD leads the Project SEARCH work in Scotland, the commitment of local partners in each of the sites is vital to achieving in successful outcomes for young people with learning disabilities and on the autism spectrum. We therefore are very much looking forward to working alongside partners in East Ayrshire to bring about positive change locally.” The project receives national funding from the Scottish Government and is supported locally by a range of public, private and third sector partners. For more information on Project SEARCH go to http://www.scld.org.uk/scldprojects/project-search your ayrshire business spring 2014

The Board of Directors is delighted to welcome the following companies as recently joined members of Ayrshire Chamber of Commerce & industry. 1st Legal Limited Ayr Contact: 01292 290666 Tony Currie Court lawyers Referred by: Ingram Motoring Group Ltd Art n Joy Saltcoats Contact: 01294 472222 Edward Paterson www.artnjoy.co.uk Picture framer and art retailer CeeD Blantyre Contact: 01698 203286 Scott Sinclair www.engineeringcapability.co.uk Not for profit organisation for businesses and academics Cheeky Entertainment Ltd Kilmarnock Contact: 07891 049 830 Mandy Mitchell www.cheekyentertainment.co.uk Mobile DJs – race nights, karaoke, weddings, quizzes Dimension Kitchens & Bedroom Design Kilmarnock Contact: 01563 559247 Brian Garrick www.dkd-ltd.co.uk Supply and installation of kitchens, bathrooms and bedrooms EC Home Services Ltd Troon Contact: 01292 220220/318985 Eddie Pairman Approved electricians and home renovation service Ecosse Candle Kilwinning Contact: 07793 614 898 Sandra Diamond www.ecosse-candles.com Manufacturer of natural soy wax scented candles Encourage Consulting Troon Contact: 07975758030 Kelly Munro Business improvement consultancy GB Marketing Ayr Contact: 01292 287554 Gillian Bruce www.gb-marketing.co.uk Marketing consultancy, PR services and copywriting Referred by: See Saw Creative

Get 2 Grips with Grants Largs Contact: 07590010013 Louise McCarron www.get2grips.org Source and secure funding for not for profit organisations HIE Ltd Prestwick Contact: 01292 475720 Hugh Watson www.hieltd.co.uk Engineering including; cladding, pipe work and sheet metal fabrications Keltus Ltd Ayr Contact: 01292 440158 Ken McGaffin www.linkingmatters.com Online marketing, PR training and consultancy Kingstone (Sco) Ltd Kilwinning Contact: 01294 558210/557069 Robert Gray www.kingstone.uk.com Cast stone manufacturer Largs Business Centre Largs Contact: 01475 673310 Pam Dauth www.largsbusinesscentre.co.uk Business centre supporting SMEs and micro businesses Model X Media CIC Kilwinning Contact: 07817512931 Steven McIntyre www.modelxmedia.com Community arts, music, drama, multimedia MustDust Irvine Contact: 07512128528 Carolyn McCleary www.mustdust.co.uk Cleaning services, commercial and domestic

Niche PR & Marketing Irvine Contact: 07766835465 Sylvia Mallinson www.nicheprmarketing.co.uk PR and marketing consultancy Referred by: The Referral Exchange

Paul Stevenson Funeral Directors Ltd Saltcoats Contact: 01294 607001/606407 Paul Stevenson www.funeral-scotland.co.uk Funeral directing and related services Polyteknik Village Project Ltd West Kilbride Contact: 07405 828796 Bill Borland Project development for brownfield regeneration sites Quantum Solutions Ltd Ayr Contact: 07799 315750 Richard Neilson www.quantumsol.co.uk Surveying, commercial and project management for construction M2M OFFER: Free consultation Queen’s Court Dental Practice Ayr Contact: 01292 285341 Fraser Tait www.qcdp.co.uk Cosmetic dentistry Storm 360 Ayr Contact: 01292 264415 Kimberley Quigley www.storm360.co.uk IT solutions including web design, e-commerce & networking Tall Art & Design Irvine Contact: 07788447797 Brian Craig www.facebook.com/ tallartdesignphotography Graphic design, typography, illustration and photography The Candy Stop Ayr Contact: 07411190424 Adam Lennon www.thecandystop.com Traditional, family run sweet shop The Little Shop of Wonders Troon Contact: 01292 310622 Shauna Mahony www.thelittleshopofwonders.co.uk Holistic gift shop, angel & spiritual readings Referred by: Niche PR - Marketing Windhoist Ltd Irvine Contact: 01294 204860 Jack Neil www.windhoist.co.uk Crane hire, wind turbine erection, installation and maintenance

We want to recruit more members to strengthen our business network and create more business opportunities for you. We’re asking you to help by referring companies you know to us. When they join, we’ll reward you with a choice of special offers to help your business. Call the Membership Team on 01292 678666. 24

your ayrshire business spring 2014

Events round up Our events program 2013, rounded off perfectly with a glittering festive evening, hosted by Enterkine House Hotel. Members gathered for a glass of fizz and festive canapés round the roaring open fire. A great evening of networking, shopping and fashion, by the Cumnock Factory Outlet. Tasting and nosing from William Grant and Sons Ltd. Thanks to Enterkine for hosting and to our members FPJ Designs, Sheila Kerr Jewellery, Tall Art Design, APH Scotland Ltd, Browing Ltd, Sweet Trees and the Little Shop of Wonders, for setting up stalls on the night!

2014 Events launched with a Lunch & Learn session sponsored by our Partners for Business, The Munro Partnership.... An informative session on company pension set up, followed by in informal networking lunch at the Kylestrome Hotel . Thanks to our partners for sponsoring. “I attended this seminar to gain information that may be of use to my clients in the future. I offer small businesses admin support and as clients grow, HR questions arise. It was very useful from the point of view of knowing where to go for even the basic of information. I have checked out the Pension regulators website and it’s a useful resource. What was very clear is that it could be a minefield for small businesses but there is help out there from various agencies and professionals.” Isabel R McNicoll, The Business Timesaver. 26

your ayrshire business spring 2014

Also in January, we were pleased to welcome Fergus Ewing, Minister for Energy, Enterprise & Tourism. Our members had their questions ready for Mr Ewing and the opportunity to meet and discuss current business issues directly with him over a networking lunch at The Park Hotel. The first speed networking event of the year was held in the impressive new facilities at Hansel Alliance... in the state of the art, Our Space , a purpose built facility to cater for the needs of people living

with disabilities, offering a range of services and support. A lively networking session took place, members had their 90 second pitch ready ... a fabulous buzz and some great networking! Thanks to our sponsor and host Hansel Alliance. We “chanted” a complete sell out at McCallum Bagpipes, Kilmarnock,

by Yvonne Munro Events Co-ordinator

where members enjoyed a behind the scenes tour of the factory; following the process of bagpipe and pipe chanter making from design and manufacture to distribution of the finished product. A super Ayrshire success story and a great event where our members also enjoyed lunch and a piping demonstration.... thanks to our hosts and to the team at McCallums. Access Finance for Business Growth Breakfast Panel meeting was next on the agenda, at the Marine Hotel, Troon. Our panel members included; Nicholas Boyle - RBS, Andrew Dickson - WSLF, Allan Ross - First Independent Finance, Derek Brown - Jumpstart and Simon Leslie - Resource Efficient Scotland. The experts gave advice on funding and support available to business to encourage growth and development. The event was professionally chaired by Ronnie Smith - CEO of Lanarkshire Enterprise Services Ltd. Chamber Training Academy sessions continue to flourish, providing the trainees with informative, interactive sessions on various topics of business interest. Recent topics have included; An Introduction to Social Media by Bread & Butter Marketing, Giving Great Presentations with Deva Training, Best Practice and Core Skills with Ology Business Coaching and Get the Best from your Team with Square Circle HR.

Spring 2014

Events Diary

Providing you with the opportunity to meet contacts, expand your knowledge and grow your business CTA – Selling Skills Session 1 5th March 8.30 - 11.00am Venue: Ayrshire Chamber Board room £35 Annual Dinner 2014 14th March 6.45 - 11.30pm Principal Sponsor: QTS Training £75 Detox for Spring Networking Lunch 19th March 12.00 - 2.00pm Venue: Carrick Lunch, Prestwick £12

First Aid at Work 3 Day H&S approved courses Running 24th - 26th March 9am - 4pm Venue: Aviator Suite, Prestwick Airport £216 per session RE qualification 2 day course 24th - 25th March £180 1 Day Refresher 24th March £96 CTA - Selling Skills Session 2 26th March 8.30 -11.00am Venue: Ayrshire Chamber Boardroom £35

An Audience with Prof David Bell The independence debate... and facts 1st April 5.30 - 7.00pm Venue: Lochgreen House Hotel £12

Just the ticket – Lunch with Ellie Bird Chief Supt. British Transport Police 30th April 12.00 - 2.00pm Venue: Lochside House Hotel, Cumnock Ayrshire and Dumfries £25

Chamber International Trade - Routes to Market 3rd April 9.30 - 4.00pm Venue: Ayrshire Chamber Boardroom £150

Tick Talk Networking 24th April 5.30 - 7.30pm Host and Sponsor: Ayr Audi and Frankie and Benny £15

Prices shown are Chamber Member rates and include VAT unless otherwise stated. To book or for more info www.ayrshire-chamber.org or call 01292 678666

your ayrshire business spring 2014

SILVER STAR WALK Saturday 17th May 2014 Ayr Racecourse - Starts 10pm Register online at www.ayrshirehospice.org or telephone 01292 288488

Silver Anniversary

Summer BALL Saturday 7th June 2014 Grand Marquee Lochgreen House Hotel, Troon Supported by

your ayrshire business spring 2014

Tickets: ÂŁ85 Tel: 01292 288488 Email: events@ayrshirehospice.org