Mauritius Tourism News by Baiti Rahman

www.mauritiustourismnewsonline.com

SEPTEMBER 2012

MUR 100 / USD 4

Airlines Special Welcome on board

EDITOR & PUBLISHER Sibi Thomas EXECUTIVE EDITOR Ally Ackbar Ayoob Atchia COPY EDITOR Louis Gervais Zephir MANAGING EDITOR Sunil K.Bhaskar ADVISOR Sadick Ali Ollite ASSISTANT EDITOR Ajmeri Dhoomoon EDITORIAL CO-ORDINATOR Vanesha Adhin Shaib RESEARCH COORDINATOR Mehzabeen Rommaldawo PHOTO EDITOR Vinoi Koshy ART DIRECTOR Baiti Rahman SALES & MARKETING Jency Mavungal Khusbour Sitaram

EDITORIAL & CORPORATE OFFICE: New Generation Media Co. Ltd. 1, Pandit J. Nehru Street, Port Louis, Republic of Mauritius. Tel: (+230) 292 9299 / 210 5159 Fax: (+230) 210 5159 Email: info@newgenerationmedia.mu Website: www.newgenerationmedia.mu

REGIONAL OFFICES: U.S.A: 82-15 Commonwealth Boulevard, Bellerose, New York 11426, U.S.A. Tel: (+11) 1-718-406-2541 Special Correspondent: Dr. Jacob Thomas, PhD

The Editor Speaks We are proud to say that Mauritius which is a tourist destination has a prominent place in the world as it has in its lap lots to offer in terms of beaches, wildlife sanctuaries, heritage, cultures and much more. Hence, to bridge the gap between the countries of the world, one has to go through the portals of the airlines. For this reason, the Mauritius Tourism News has chosen this jam-packed Airlines Special issue to give an overall knowledge about the airlines access in Mauritius and other related topics. Capacity, debt and fuel prices are the three biggest issues facing airlines, according to world-renowned aviation analyst and consultant Darryl Jenkins. How airlines manage these challenges will shape the future of air travel and impact how we fly over the next 5 to 10 years. When some are for the expansion of their fleets, others are consistently working on strategies to go for partnership with other airlines. Dubai which is the maharaja for it hosts the largest airport in the world is working towards the expansion of its fleet, and Latin America, the U.S. and Asia Pacific are investing for the boost in traffic by innovative business models, good growth and trade links. Such is the fact even though in the U.S., the airline industry is down 41% from last year as shares of 15 major airlines dropped by almost 10%. Hence, the slowing of the economy is obvious even for the lucrative Japanese market. As for the Rainbow Island, its colours are fading away due to the tug of war between the Airline industry and the tourism sector more precisely the Hotels & Resorts industry – our previous issue. Debates are on for the liberalisation of air access to Mauritius. The whole lot of the air travel is in a transition phase be it from its airfares, schedules, consolidation, fleet composition and others. Globally, airlines are struggling to cope with the rising fuel prices which in fact are the starting point for impelling the airline manufacturers to create more fuel-efficient aircrafts in the interest of the environment as well. Going Green will thus remain an important initiative, and this is why we have chosen to present our readers with a broad overview about the ‘Maurice Ile Durable’ project in this issue.

U.K: 4 Muddiford Lane, Furzton, Milton Keynes, Bucks, MK 4, 1LS, England, United Kingdom. Tel: (+44) 7976951511 Special Correspondent: Gregory Pius

A thousand and one nights shall never suffice to elaborate on the incomparable Mauritius - after all can Paradise ever be compared? This is the land where tales unfold and stories are told and we are sure to overcome this prickle called ‘the economical crisis’ in the way. We shall do it …

BAHRAIN: P.O. Box: 75748, Muharraq, Kingdom of Bahrain. Tel: +97 336523119 Special Correspondent: Anthony Sanny INDIA: T.C.28/1187 East Sreekanteswaram, Fort.P.O., Thiruvananthapuram, Kerala, India. Tel: (+91 471) 406 4878

SIBI THOMAS

Special Correspondent: Swaroopa Kartha

Editor & Publisher

IN THIS ISSUE SEPTEMBER ‘12 AIRLINES SPECIAL 13

AIR MAURITIUS

Air Mauritius was founded in June 1967; one year before the country became independent. Read on and learn about Mauritius National Carrier.

YU LOUNGE

The YU Lounge is designed to cater for commercial and private jet passengers.

BRITISH AIRWAYS

British Airways (BA) was established in 1974 and can trace its origins back to the birth of civil aviation, the pioneering days following World War I.

AIR FRANCE

Air France was founded in October 1933. In December 1945, the French government granted Air France the management of the entire French air transport network.

AIR AUSTRAL

Air Austral was established in December 1974 and was known as Réunion Air Services (RAS). It was only in November 1990 that Air Réunion became Air Austral.

EMIRATES

The story of Emirates is no less fascinating each time it’s told - and it has been, many times around the world.

SOUTH AFRICA AIRLINES

South African Airways, the South African national carrier, has grown to become one of Africa’s most trusted airlines, operating on par with the world’s finest.

Transaero Airline was founded in 1990. It was on November 5, 1991 that the airline carried out its first flight, using an aircraft that was operated on a lease but bore the company’s own airline code, UN.

KENYA AIRWAYS

Established since 1977 by the Kenyan government, Kenya Airways (KQ), the Pride of Africa has been and carries over three million passengers annually out of its hub being Nairobi.

GETTING TO KNOW IATA

IATA (International Air Transport Association) is an association which regroups all stakeholders in air transport worldwide.

FEATURES 27

SSR BOTANICAL GARDEN

The breathtaking Sir Seewoosagar Ramgoolam Botanic Garden, also known as Pamplemousses Garden exists since 300 years ago.

ASSO VILLA

Asso Villa is located in the East Coast of the Island, precisely in the village of Belle Mare and is just steps away from the beautiful Belle Mare beach.

INTERVIEWS AIRLINES SPECIAL

TRANSAERO AIRLINES

CLOSING OF SHOPPING FIESTA

After its round as from 29th of June through Bagatelle, Trianon, Rose-Belle, Rose Hill, Port Louis, Flacq and Goodlands, the Shopping Fiesta came to its end on the 5th of August in the historic village of Mahebourg.

MR. DONALD PAYEN

Learn more about Air Mauritius through their Executive Vice President of Customer Services and Corporate Communications of Air Mauritius.

MR. OSMAN MAHOMED

Learn more about Maurice Ile Durable through its Executive Chairman of the Commission.

REGULARS 44

CUISINES OF MAURITIUS

This month we are featuring a classic Mauritius recipe, the Chicken Kalia or 'curry chicken with yoghurt'.

TRAVEL FACTS

Get all the travel facts you need when making your travel plan to Mauritius.

CALENDAR OF EVENTS

Explore the events and festivals happening all over the island in the month of September and October.

NEWS IN BRIEF

A brief news on what has happened througout the month of August to September.

LANGUAGE TIPS

The language tips for travellers this month is focused on the theme 'At the Airport', to synchronize with our theme ' Airline Special'.

INTERVIEW

Mr. Donald Payen the Executive Vice President, Customer Services and Corporate Communications of Air Mauritius

Air Mauritius is the national carrier and the best airline in the Indian Ocean. However, due to the financial crisis and the inflating price of petrol, not only Air Mauritius, but the whole industry is facing a dire situation. This does not implies in any way that Air Mauritius will not go forward in its approach towards a restructuration programme to face the challenges.

MK has just announced losses for the first

Against this backdrop, Air Mauritius has been

quarter of its financial year. What are the

faced with further challenges - its main market,

causes of these losses?

Europe, being the worst hit and the continued

The airline industry as a whole is in crisis. The International Air Transport Association had warned that this year would be a difficult year and it is in fact proving extremely difficult due

depreciation of the euro (the currency it earns most of its revenues) and the relatively stronger US dollar (the currency it pays most of its dues).

What have you done to address these challenges? As mentioned earlier, these challenges are faced by the whole airline industry. Early last year, we recognized that the combined effects of the world economic crisis, high fuel prices and volatile exchange rates would have dramatic consequences on Air Mauritius.

to the combined effects of the world's worst

The results posted are however slightly better

We also recognized that our business model

economic and financial crisis since 1930's;

that the results posted for the corresponding

would as a result not be sustainable and had

the high price of fuel; volatility of exchange

quarter last year. There are however some

to be reviewed urgently. After a tender process,

rates and tough airline competition as well as

positive signs to these results - Passenger

we commissioned Seabury APG to conduct

between destinations. All airlines are affected

numbers increased by 7.4% to a record number

an in-depth review of our business and make

- some have disappeared and some on the

of 292449; operating revenues increased by

recommendations for a new business model.

verge of bankruptcy. In our region the state of

12.5 % to Euros 104.5 million and load factor

The recommendations of the consultants

the airlines is really worrying.

increased by 0,8 percentage points to 74,9 %.

were approved in February 2012 and the

Mauritius Tourism News | All about paradise

INTERVIEW

implementation plan was immediately actionned. To recall, the implementation plan (the 7step-plan) consists of four recovery steps and three game-changer steps. The recovery steps are: (1) Network concentration which relates to suspension of some once-weekly frequencies and consolidation on remaining destinations. (2) Reinvigorating commercial and revenue management. (3) Cost reduction programs. (4) Sales of non-core assets. The game-changer steps are (1) New generation and more fuel efficient aircraft. (2) Service excellence. (3) Harnessing our human capital.

can help reach better solutions for all.

"There

are

however

What about governance at MK? Has it

some positive signs to

evolved following the financial crisis?

these results - Passenger

Governance in Air Mauritius is continually

numbers increased by

within the management of the company. We

7.4% to a record number

reinforced through many checks and balances have an independent internal audit function reporting to the Board. We also have External

operating

Auditors. Furthermore, the Board takes an active

revenues increased by

sub Committees: - the Corporate Governance

292449;

12.5 % to Euros 104.5

role in governance matters through various Committee, the Audit Committee, the Senior Officersâ&#x20AC;&#x2122; Remuneration and Selection Committee

What is the status of your 7 step plan?

million and load factor

and the Risk Management Committee.

We have already made significant progress

increased by 0.8 percentage

Do you feel that you have the buy in of all

on our plan. We have reviewed our network model to make it better adapted to the new

points to 74.9 %.

operating environment. In line with new

to destinations retained so that we move rapidly

Well buy in is a journey and never a destination. We have a very experienced and dedicated

trends in the industry, we are operating to fewer destinations but increasing frequencies

internal stakeholders including the employees?

What about the strategic partner? Why is it important?

team. We have engaged in a lot of internal communication sessions. The CEO holds regular briefing sessions with all the team members and has set up quite a few communication channels.

to daily frequencies. From these destinations

In the scheme of things, Air Mauritius is a

(hubs), we then cover a variety of markets

small airline and many of the issues we face

with our airline partners and therefore offering

are a result of our size. A strategic partner

more choices and more flexibility to our customers.

could bring us the scale we require to be

The Commercial Department is being restructured

more efficient. And could also provide capital

to align with the new model. Simultaneously,

(fresh funds), and expertise/synergies. This is

the revenue management function is also being

however a shareholder matter. We are doing

aligned to the new origins and destinations

the ground work and have noted the interest

model in order to tap all opportunities. A

of a few airlines to deepen their relationship

Cash Conservation Office has been set up for

with Air Mauritius. We will follow a process so

reviewing all expenses. The company is also

that the airline gets the best out of this

considering divesting from non-core assets.

exercise should a strategic partner be

Mauritius has a great future in tourism. It has

selected.

a solid foundation and while there may be

As far as the game-changer steps are concerned, we will be assessing re-fleeting with new generation aircrafts in due course but these aircrafts may not reach us before 2016/17. The customer project has been designed to

the support of a worldwide renowned expert, Mr. Ron Kaufman and his UP Your Service organisation to assist us with this major initiative. We have also appointed a new EVPHR and the first priority projects relating to improving individual and collective performance have already been launched. 11

Mauritius Tourism News | All about paradise

project where all team members are going through a two day program designed to help all of us to improve the service we provide to our customers, external and internal. This program will also help bonding the team as we step up together. How do you see the future of tourism in Mauritius and how do you envisage the future role of MK in this context?

some challenges currently, we have shown Many actors of the tourism industry claim

in the past that we can overcome these same

that air access is a major hurdle to the further

challenges when we work together. This is why

development of the industry? What are your views?

lift the airline from 3-star to a 4-star airline rating on the Skytrax Scale. We have enlisted

Our latest initiative concerns the customer

the continued dialogue between stakeholders is critical for the fostering of a win/win partnership. Air Mauritius is totally committed to Mauritius

We understand the position of the hoteliers.

and our past speaks for itself. However past

They face challenges like all other partners in the

successes do not guarantee future ones. The

tourism industry and they want to see solutions.

world has changed, the industry has changed

We believe in continued dialogue for better

and we all need to adapt. While adapting we

alignment. On the issue of air access, there are some misconceptions but there are also some realities. Any system can be perfected and we believe that a meaningful dialogue

are always mindful that whatever we do, it must be with Mauritius at the top of our mind. This is a guiding principle since our humble beginningsâ&#x20AC;Ś

AIRLINES SPECIAL

AIR MAURITIUS Air Mauritius was founded in June 1967; one year before the country became independent. The main shareholders then were the Government of Mauritius, Rogers and 3 airlines namely Air India, BOAC and Air France.

he company initially provided ground handling facilities for

Since 1983 when the company started operations of wide-bodied aircraft

passengers and freight services at the Plaisance airport. The

and developing its network by adding point to point operations, the

company started aircraft operations on the 13th of September

country knew a major boom in tourism with a sustained growth rate

1972 when a Piper Navajo, a 6 seater aircraft bearing the colours of the

averaging 12% annually over 5 years. Air Mauritius is now an essential

company started operating flights between Mauritius and Rodrigues. The

component of the tourism industry value chain, and still one of its key

first long haul flight was inaugurated in November 1973 with weekly

growth drivers. The company participates in the development of new

flights on the route Mauritius-Nairobi-London.

markets for Mauritius together with other industry partners. Air Mauritius

During the following decades, the airline has accompanied the growth of the country becoming one of the driving forces of the economy,

has consistently carried around half of the air traffic to and from Mauritius over the years.

particularly that of the tourism sector. Tourist arrivals in Mauritius

A decade ago the success of an airline was measured according to

have been historically linked to the development of Air Mauritius.

the size of its network. However, the industry evolved considerably

Mauritius Tourism News | All about paradise

Opening page: Air Mauritius aircraft, Business Class Food & Beverages service, Air Mauritius's air hostess This page: The Business Class Lounge

since the turn of the century. Today industry margins are thin and the

FUTURE PLANS OF AIR MAURITIUS

slightest variations in the operating environment can change the fortune

Air Mauritius has proactively undertaken an overhaul of its business

of airlines. The subdued global economy, increased competition, volatile

model designed to bring about short to medium term recovery and

exchange rates and the skyrocketing price of fuel continue to put pressure

thereafter build long term resilience. One of the key measures of the

on airlines urging them to adapt.

company’s 7-step plan involves fundamental changes to its network.

Air Mauritius is the leading airline in the region having been awarded the World Travel Awards-Indian Ocean’s Leading Airline for the 7th year running, among many other distinctions. First quarter results show that the

Several loss making destinations have been suspended and will be served through hubs in collaboration with airline partners. The airline plans to grow further, rebalancing its operations to emerging markets, the Indian Ocean rim countries and Asia. The airline’s network now

company is on the right track to restore profitability while still upholding

consists of 22 destinations. It serves 34 additional offline destinations through

its key role supporting the Mauritian tourism sector. However, a persisting

Charles de Gaulle with partner Air France and 10 Asian destinations through

uncertain global economic climate with Europe particularly challenging

the hub Kuala Lumpur with partner Malaysia Airlines. Air Mauritius is

(with its known consequences on Mauritius’s tourism and long haul

developing new hubs in regions like Africa and looking to further develop

travel), aggressive competition, volatile oil prices and volatile Euro/Dollar

partnerships with airlines like Virgin Australia, Kenya Airways, Emirates

exchange rates call for increased vigilance at all times.

and South African Airways among others. The company has also embarked on a major project to step up service

PACKAGES There are special offers for passengers who travel to Reunion Island,

provided to its customers. It intends to build its competitive advantage around its unique ‘Mauritianness’ thus consolidating its position as an integral part of the exclusive tourist product that is ‘Destination Mauritius’.

Antananarivo, India, Paris, and Rodrigues. Apart from that, Air Mauritius provides its clients to be listed in the ‘privileged’ ones by joining the Kestrelflyer Programme. It works in the way that the more a passenger would travel the more the latter accumulates miles and earn a host of

TRAVEL CLASSES ON BOARD Economy and Business class

privileges. Air Mauritius today offers to its customers a comprehensive range of products. A 2 class cabin configuration with lie-flat Business Class seats, cargo services, its loyalty programme ‘KestrelFlyer’ as well as

INTERNATIONAL OPERATED FLIGHTS 22 destinations worldwide including Kenya, Madagascar, Reunion Island, South Africa, China, India, Malaysia, Singapore, France, Germany and Italy.

helicopter services ranging from hotel transfers to helicopter tours that reveal the breathtaking aerial views of Mauritius. Heli-lunch, Heli-Golf, and the aerial filming and photography are also products that one can discover on the company new innovative and modern website.

AIR MAURITIUS FLEET • 4 Airbus A340-300 with maximum 298 passengers • 2 Airbus A340E with maximum 300 passengers

SECURITY According to Aviation Safety Network, as of June 2011 the airline has not suffered any accident or incident that led to fatalities. The security checks before boarding is severe and a slight doubt would result in the cancellation of the passenger on board. Note that some items are not

• 2 Airbus A330-200 with maximum 275 passengers • 2 Airbus 319-100 with maximum 124/ 132 passengers • 2 ATR 72500 with maximum 72 passengers • 6 Boeing 787- Dreamliner (on command) with maximum 330 passengers • 3 Bell Jet Ranger helicopters with 4 passenger seats

allowed in the cabin. Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

YU Lounge …It’s all about you

ince December 2008, a private Terminal located inside the Sir Seewoosagur Ramgoolam International Airport in Plaisance, was built by General Aviation (Mauritius) Ltd. The YU Lounge, which is situated inside the premises, is divided into two parts, from one side, the arrival and the other the departure.

The YU Lounge is designed to cater for commercial and private jet passengers. The Executive Director of General Aviation is Mr. Nirvan Veerasamy and the General Manager, Mr. Megan Veerasamy. YU Lounge offers you a full range of services “It is all about comfort and luxury” as said by the Director of Sales & Marketing Mrs. Jocelyne Bonnal. The services ranging from refreshments to gourmet food and wines, technological gadgets and wifi facilities to secretarial services, conference rooms, duty free purchases, bouquet delivery and many more. As for the procedure, from the time you step on the Paradise Island until your departure, you would enjoy the short but unforgettable moments at the YU Lounge. From the plane to the lounge and to your hotel, you choose to travel either by the Porsche Cayenne of the Yu Lounge or by helicopter. The arrangements for your luggage will be taken care of within seconds; far away from the long hour’s queues at the immigration counters. All formalities at arrival are completed within 20 to 25 minutes. For the year 2011, GAM handled 250 private jets and 5000-6000 commercial clients (both commercial and private flights). The motto of the personnel is to provide you with an outstanding experience of comfort and relaxing moment draining out the travelling fatigue and brace yourself for a soothed entry in Mauritius. Hotel reservations or recommendations for tourism activities or food & Beverages are also provided on spot. So, as you walk away with the best experience you can be introduced to the partners of YU Lounge who share the same ideals, quality service delivery and superior products at all times such as: All 5 star hotels in Mauritius, The Oberoi Catering, Patrick Mavros Silverwear and others.

Mauritius Tourism News | All about paradise

The General Manager of YU Lounge, Mr. Megan Veerasamy and Director of Sales & Marketing, Mrs. Jocelyne Bonnal

Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

British Airways British Airways (BA) was established in 1974. British Airways can trace its origins back to the birth of civil aviation, the pioneering days following World War I.

n the 90 years that have passed since the world's first schedule air service on 25 August 1919, air travel has changed beyond all recognition. Each decade saw new developments and challenges, which shaped the path for the future. The CEO of British Airways is Keith

BRITISH AIRWAYS AND MAURITIUS The first flight from London-Mauritius British Airways was on January 6, 1962.

Williams. In April 1979, British Airways introduced a British Airways and Iberia merged in January 2011, forming the International Airlines Group, the

new air route linking Mauritius to Seychelles,

world's third-largest airline in terms of annual revenue and the second largest airline group in

Bahrain and Zurich with two 747 per week.

Europe. BA forms part of the Alliance Oneworld Subsidiaries.

This increase in the number of seats between

Mauritius Tourism News | All about paradise

London and Mauritius reflects the potential arising at the time in the Gulf region. British Airways operated two flights per week to Mauritius via Dubai and Seychelles from London Gatwick North Terminal. In November 1997 British Airways started to serve London twice a week via Nairobi, stopping by the same occasion its link between Mauritius and Seychelles. We had our First Class back, with a 747-400. British Airways was represented by Rogers Company Ltd from 1962 to 1981 when Ireland Blyth Ltd was appointed British Airways General Sales Agent to date.

British Airways 'Club World' sleeping and dining

SECURITY

FUTURE PLANS OF BA

INTERNATIONAL OPERATED FLIGHTS

The BA personnel spend more than £100

“British Airways is planning for a future

United Kingdom, Europe, North America,

million a year on security measures, which

where it does even better than before to

Caribbean,

include:

service its customers despite the potential

Indian Ocean, Middle East, North Africa,

threat of walkouts hanging over it.”

South America, South & Central Asia.

screening of passengers and cabin baggage

PACKAGES

TRAVEL CLASSES

• extra hand baggage and customer searches

There are special packages for every occasion

Business, Premium Economy and Economy

at the gate

and similarly to celebrate the 50th anniversary

• screening of flying crew and ground staff

Africa, Far East & Australia,

• participation with government and airport

• baggage and passenger reconciliation • security controls for cargos, courier materials,

the airline in Mauritius, BA offered up to 50% discount on all flights and the three classes are involved in this promotion.

mails and caterings • searches and guarding of aircraft • a team of trained security auditors who

BRITISH AIRWAYS FLEET

carry out security checks worldwide

• 2 Airbus A318-100 with maximum 32 passengers

• CCTV systems on all of our aircrafts so the

• 40 Airbus A319-100 with maximum 113/ 125/132 passengers

pilot can see who is outside the cabin door • 100% x-ray screening of checked baggage worldwide • installation of reinforced, bulletproof cockpit

• 41 Airbus A320-200 with maximum 135/ 155/ 162 passengers • 11 Airbus A321-200 with maximum153/180/188 passengers • 1 Airbus A380-800

doors on all our fleet

• 19 Boeing 737–400 with maximum 139/147/ 153 passengers

• security training for all airport and flying staff

• 55 Boeing 747-400 with maximum 299/ 345 passengers

• background and criminal checks of all flying

• 21 Boeing 767-300ER with maximum 189/ 229/ 248/ 252 passengers

and ground staff In addition to these visible signs, there is also a large amount of covert security in place to maintain our customers' safety. British Airways, the BA and the Metropolitan Police meet regularly to confer on matters of security to ensure that the safety and security of our

• 3 Boeing 777–200 with maximum 216 passengers • 43 Boeing 777–200ER with maximum 224 / 275 passengers • 6 Boeing 777-300ER with maximum 299 passengers • 1 Boeing 787–8 183 • 1 Boeing 787–9

customers and staff is paramount at all times. Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

AIR FRANCE Air France (AF) was founded in October 1933, from a merger of Air Orient and Air Union. It was in December 1945, that the French government granted Air France the management of the entire French air transport network.

ir France opened its first air terminal in 1946 in central Paris. In July 1946, Air France inaugurated its direct scheduled service between Paris and New York. By 1948 Air France operated one of the largest fleets in the world, numbering 130 aircrafts. There

are many such milestones in the history of Air France from the constellations on passenger

AIR FRANCE AND MAURITIUS The General Manager for Air France is B. Besnehard. Recently in May 2012, Mr. Besnehard showed great

to cargo services worldwide, as well as authorization of private airlines by the French

satisfaction on the fact that AF’s new Boeing 777-300ER

government, and its Concorde inaugural supersonic transport in January 1976.

will be in operation for the Mauritius - France route,

Air France and Netherlands-based KLM Royal Dutch Airlines merged to be known as

thanks to the Sky Priority. The specialty of this new

Air France-KLM in May 2004. AF is a subsidiary of the Air France-KLM Group and a

craft is not only because of its luxury 468 seats but also

founding member of the SkyTeam Global Airline Alliance. AF is indulged in 3 core

because it is an environment friendly initiative which

businesses:- passenger operations, cargo (freight transport) and maintenance (aircraft

complement with the project ‘Maurice Ile Durable’.

repair and maintenance). 19

Mauritius Tourism News | All about paradise

CORPORATE SOCIAL RESPONSIBILITY (CSR) “As our profession is focused on reducing distances and uniting peoples, we are particularly alive to inequality in the world. The suffering of children is undoubtedly the most difficult to bear. While children are the most vulnerable, they also carry all hope for humanity.” said François Brousse, the President of the Air France Foundation. To effectively take up the challenges of today and tomorrow, Air France has created an organization that reflects the diversity of sustainability issues; Environment and Sustainable Development division. In all departments, there is now a Quality - Health & Safety in the workplace - Environment (QSE) officer, with coordinators for each of these functions. CSR departments are responsible for policy and deployment in each organization. CSR is guaranteed at the highest level within the airline: at Executive Vice President, Top: Air France Airbus A380;

member of Executive Committee.

Left: Mr. B. Besnehard, General Manager of

SAFETY

Air France (Mauritius)

The Air France Board of Directors has decided to create a "Flight Safety Committee", immediately following preliminary recommendations from the Independent Safety Review Team. The objectives of this committee are to: • Examine flight safety issues • Guarantee the existence, deployment and management of internal systems and processes put into place to ensure flight safety • Provide follow-up to ensure the suitability of the internal processes that come together to ensure the safety of operations • And, in the case of major events affecting flight safety, to ensure that appropriate actions are taken to prevent accidents

PACKAGES With Delta Vacations, featuring Air France Holidays, there are:

FUTURE PLANS

The lowest airfares on Delta Air Lines® and Air France®

As from January 2012 Air France-KLM are working on a transformation plan to

when you purchase flight and hotel together;

restore profitability, competitiveness through cost-cutting, restructuring the short

custom-designed

and medium-haul operations and rapidly reducing debt; thus turning Air France -

rates and special offers; Up to 7,500 bonus miles,

KLM back into a world player by 2015.

in addition to credited flight miles, through the

vacations;

discounted

hotel

SkyMiles® Programme; flexible hold, deposit and payment options are also available. AIR FRANCE FLEET • 18 Airbus A318-100 with maximum 131 passengers • 45 Airbus A319-100 with maximum 138 passengers • 59 Airbus A320-200 with maximum 165 passengers

INTERNATIONAL OPERATED FLIGHTS 272 destinations worldwide including France, Europe, North America, Carribean, South America, Africa, Middle East, Indian Ocean, Asia - Pacific

• 25 Airbus A321-200 with maximum 200 passengers • 15 Airbus A330-200 with maximum 208 passengers • 14 Airbus A340-300 with maximum 275 passengers

TRAVEL CLASSES La Première (First), Affaires (Business), Premium Voyageur (Premium Economy) and Voyageur (Economy).

• 8 Airbus A380-800 with maximum 516 passengers • 7 Boeing 747–400 with maximum 436 passengers • 25 Boeing 777-200ER with maximum 247/309 passengers • 37 Boeing 777-300ER with maximum 300/472 passengers

OTHERS Air France is also the official airline of the Cannes Film Festival.

• Cargo Fleet: 3 Boeing 747-400ERF & 2 Boeing 777F

Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

AIR AUSTRAL Air Austral (AA) was established in December 1974 by local businessman Gérard Ethève. It was Réunion's first commercial airline, known as Réunion Air Services (RAS). It was only in November 1990 that Air Réunion became Air Austral.

s from December 1990, Air Austral bought its first Boeing 737-

Air Austral works with AirCalin, Alitalia, British Airways,Cathay Pacific,

500 and seven more Boeings followed in the coming years up

Czech Airlines, Lufthansa, Luxair, South African Airways, SWISS, THAI

to 2010. In 1997 the airline purchased a 737-300QC, which

Airways and Virgin Blue.

enabled both passenger and cargo only traffic. A two all-economy class 840-seat Airbus A380s, is awaited for delivery in 2014. These are intended for Air Austral's Réunion-Paris flights. The director of Air Austral is Marie-Joseph Malé. It was in the year 2000 that AA operated from both Roland Garros Airport in Sainte-Marie and Pierrefonds Airport in Saint Pierre with scheduled services to Mayotte, Johannesburg, South Africa, Comoros, Mauritius, the

Air Austral and Mauritius In April 2009 there was the introduction of the ATR 72-500, registered F-OMRU. Air Austral celebrated the 15th birthday of the route Reunion <-> Mauritius: more than 2 000 flights were operated between the two islands.

Seychelles, and 4 destinations in Madagascar (Antananarivo, Tamatave, Nosy Be, Majunga). In 2003, began a new era of Air Austral with long haul route.

safety “Safety, Quality and Security are the first concerns for Air Austral”said

AA personnel are always for positive and professional behavior with

Mr Etheve.

efficient organization for our customer's comfort. Clear and relevant

Certifications and compliance with national and international regulations:

information are provided and dedicated services are provided for customers with special needs. 21

Mauritius Tourism News | All about paradise

Air Austral complies with French, European and international regulations.

Air Austral is certified:

Travel Classes on Board

• Operations: CTA n° F-RE 001. This agreement is delivered and controlled

Business, Economy Premium and Economy

by the French civil aviation: a guarantee of high level of safety for Air Austral flight operations. • Certification of aircrafts: FR.MG.006. This agreement is delivered and controlled by the French civil aviation regarding airworthiness of aircrafts: a guarantee of compliance with European standards, EASA Part M. • Maintenance of aircrafts: EASA FR.145.117. It guarantees maintenance in compliance with the most demanding standards. • Training for crew members : Air Austral has a training center certified FCL (Flight Crew Licensing) and EU OPS. • Air Austral is registered IATA Operational Safety Audit (IOSA) carrier: an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.

AIR austral FLEET • 3 ATR 72-500 with a seating capacity for 68 passengers each • 2 Boeing 737-800 with a seating capacity for 162/ 171 passengers each • 1 Boeing 777-200ER with a seating capacity for 364 passengers each • 1 Boeing 777-200LR with a seating capacity for 362/364 passengers each • 3 Boeing 777-300ERwith a seating capacity for 422

Future Plans of AA

passengers each

Air Austral is planning to cancel operations to secondary French cities on 28-Oct-2012 as part of its network restructuring. According to Innovata, the airline uses a mix of Boeing 777-200LR and 777-300ER equipment on the routes. These route changes are due to the euro crisis and the price of fuel. However, there is a partenariat plan going on between Air Mauritius and Air Austral.

PACKAGES There is a promotional package available currently to Mauritius on Air Austral which are $274 plus taxes $680.

INTERNATIONAL OPERATED FLIGHTS Australia, Comoros, France, India, Madagascar, Mauritius, Mayotte, New Caledonia, Reunion, Seychelles, South Africa and Thailand

Mauritius Tourism News | All about paradise

Air Austral representative in Mauritius, Ms. Elizabeth Wiehe

INTERVIEW

Mr Osman Mahomed Executive Chairman of the Commission on Maurice Ile Durable

auritius is known as the Paradise Island for its Sea, Sand and Sun. However, the environment is being threatened by manmade catastrophes and many a time the tourism industry is being considered as a risk to the environment. Hereunder is a full explanation from Mr O. Mahomed about the projects being realized

by MID and the contribution of the Tourism sector.

What is Maurice Ile Durable? Maurice Ile Durable (MID) is the vision of the

Can you elaborate further on the projects

it for electricity or for transportation. Embarking

under each 5 Es.

on grant based subsidy for household to purchase

Prime Minister Dr. Navin Ramgoolam. It is a

Concerning Energy, the ultimate aim is that we

societal project that seeks to transform the

diversify our electricity mix from18% renewable

social, environmental and economic landscape.

energy currently to 35% by2025. For that to

It is about sustainable development and

become reality, the authorities have taken bold

inclusive growth and its ultimate aim is to

measures - introduction of an energy efficiency

improve the life of all citizens.

legislation and the establishment of an Energy Efficiency Management Office, which has

How has the MID project evolved since its

the mandate of looking at ways and means to

introduction?

reduce consumption of energy in the country be

cover 5 thematic areas which are known as the 5 Es; Energy, Environment, Equity, Employment and Education. It is being implemented in a participative democratic manner.

program, some 15% of Mauritian household would have benefitted a SWH from the MID Fund over and above households who have bought them from their own means. The revision of the Building Act which was way outdated, so as to include the resource efficiency as well as the esthetical aspects on buildings as well. Discussions have reached final stages between Central Electricity Board (CEB) and the selected promoter for the implementation

MID started with energy being the main concern in 2008 and through time it has evolved so as to

Solar Water Heaters (SWH). At the end of the

â&#x20AC;&#x153;Mauritius is a very big country with a small plot of landâ&#x20AC;?

of a 29MW wind farms at Plaines Sophie and discussion are on-going for an 18MW wind farms. Tenders for a solar PV farm of 10 MW are currently on. Our main landfill site at Mare Chicose has a 3MW power capacity through the methane it naturally releases and is already

Mauritius Tourism News | All about paradise

registered under the Clean Development

Air Quality Index as per the World Health

Mechanism under the Kyoto protocol. Energy

Organisation, ranked 2nd worldwide. MID

production has been democratized and Mauritian

has motivated the International Atomic Energy

families, businesses and associations are now

Agency to pick Mauritius as a case study for

able to produce their own electricity through

climate, land, energy and water strategies

the Small Independent Power Producer Scheme.

(CLEWS). These do not imply that we should

They can consume part of the electricity they

rest on our laurels but should either maintain

produce and sell the rest to the grid at preferential

or improve these positions.

rates, so as to allow them to recoup on their

"Treat the country as your own home" said the Prime Minister of Mauritius, Dr. The Honourable Navin Ramgoolam

investment. The private sector is also showing

In what ways can RIO+20 supports MID?

interest in Energy efficiency and renewable

RIO+20 is a very important conference

energy.

that concerns humanity. By participating in

On the Environment side, we are trying our

RIO+20 recently in June 2012, Mauritius had

concessionary financial packages to help the

the chance to present the MID project as an

industry in the implementation of environmental

indigenous solution for Mauritius’s sustainable

friendly projects.

level best to keep the country clean by being strict to those who litter and penalize those who drive polluting vehicles. Besides we have amended our car taxation system and cars are now taxed based on the CO2 emission level. We have also started importing diesel with low sulphur content. By the end of this year we will be industrially composting our municipal waste besides recycling of plastic bottles, paper and metal that are currently on-going.

development trajectory. Moreover, Mauritius has often been victim of its high GDP and hence

The Tourism Industry has a high ecological

does not benefit of international support. At

impact. What are your opinions on this statement?

RIO+20, leaders have agreed to a process of identifying criterion other that GDP to assist countries in their quest towards sustainable development. What are your opinions about the chosen theme for the World Tourism Day which will

But the tourist industry is a pillar of our economy! Over and above the energy measures listed previously, hotels could do more recycling of waste water and solid waste or even composting. Going for higher percentage of green cover of their premises will also help. But more importantly, operators could lower their impact

As far as the Employment/ Economic sector

be celebrated on the 27th September?

is concerned, we are now looking at ways and

This year, the theme of the World Tourism Day

in so far as it will lead to tourism being integrated

means to create more Green Jobs in the country.

will be on sustainable energy. This is a spot

in the community’s social, economic and

Indeed, avenues exist in the agro-industry,

on theme to my view. The tourism industry is

environmental aspirations.

energy, waste etc...The Human Resource

a sizeable consumer of energy mainly due to

Development Council is currently looking at

air-conditioning, water heating and lighting. By

other emerging sectors and so is the International

smartly designing the infrastructure and going

Labor Organisation (ILO). Ever since, we have

for green and energy efficient methods, hotel

embarked on MID, we have benefitted a lot of

industry will not only protect the environment

support from the international agencies.

but also gain economically. We have 2900

About Education, we are implementing intercultural education in schools in line with the principles of the UN’s Decade of Education for Sustainable Development by integrating

hours per year of sun exposure in Mauritius and can be a resource for water heating, electricity production and even air-conditioning. Hotels can aim at becoming more energy autonomous

by opting for say, more for destination planning

On a regional basis, we can offer an even more interesting travel brand by combining the assets of the Vanilla Islands (Mauritius, Reunion, Seychelles, Madagascar and Comoros). This will certainly reduce ecological impact. We have an excellent combination of people, culture, food, beaches, mountains, forests etc… What are the future projects of MID?

by generating higher proportions of their energy

We are finalizing the policy, 10 year strategy

requirements. Upon request of the Prime Minister,

and 3 year costing action plans of MID, the

the “Agence Française de Développement”

ultimate aim of which is to put Mauritius on

and learning. The ultimate aim is to allow for

has returned back to Mauritius in 2006 and is

the sustainable development trajectory and

a more sustainable, economically viable and

putting at the disposal of the private sector also,

hence enhances its value even more.

principles, values and practices of sustainable development into all aspects of education

just society for all. In regards to Equity, several social measures are already existent and others have additionally been implemented. There is now, a dedicated Ministry of Social Integration and recently, the Prime Minister’s Office has set up the Equal Opportunities Commission. Where does Mauritius stand on environmental issues on a worldwide note? In 2010, our Environmental Performance Index as published by the University of Yale in collaboration with the World Economic Fund ranked 6th worldwide. In 2011, our

Mauritius Tourism News | All about paradise

ECO TOURISM

Stanley Alexander de Smith Monument

The breathtaking Sir Seewoosagar Ramgoolam Botanical Garden, also known as Pamplemousses Garden exists since 300 years ago is situated in the village of Pamplemousses in the North of Mauritius. This Botanical Garden extends over 90 arpents was once described as â&#x20AC;&#x153;one of the marvels of the worldâ&#x20AC;? and had for a long time been the 3rd among the gardens of the world. There couldn't be another garden like the Sir Seewoosagar Ramgoolam Botanical Garden in the world; one because of its exceptional beauty in terms of its plants and second because of its historical monuments which explains the past of Mauritius. The walkway at the entrance of Sir Seewoosagar Ramgoolam Botanic Garden, which is open daily from 8:30 to 17:00

Sir Seewoosagar Ramgoolam

Botanical Garden 27

Mauritius Tourism News | All about paradise

Plants Trees and shrubs of economic and ornamental: the Flamboyant, the Colvillea, the Bauhinias, the Boucle d’Oreille, the Frangipani, the Mountain Rose, the Banyan Climbers and lianes: the Butea superb, the Mucuna warburgii, the Dioclea megacarpa, the Beaumontia grandiflora, Quisqualis indica Spices :Pepper, Cinnamon, Cloves, nutmeg, Zanzibar The Palms: Chrysalidocarpus, Ptychosperma, Licuala which are bushy while others like Calamus are used in furniture industry. Several palms are of very high economic importance for the production of oil; Cocos, Elaeis or for fibres; Raphia. In the garden there are ten endemic palms from the Mascarenes: The Talipot palm (well known for being monocarpic, that is flowering and fruiting only once in its lifetime and dies afterward) from India and Sri Lanka, Blue Latan from Round Island, Yellow Latan from Rodrigues, Red Latan from Reunion Island, Royal Palm from Cuba, Lipstick Palm from Malaysia, Verrschaffeltia splendid from Seychelles, Palmiste Bambou from Madagascar and many more. There are water plants, medicinal plants, a Plant Genetic Resources Corner, plants with ornamental seeds as well as poisonous plants. Historical Monuments The Main Entrance Gate, the Renaming Plate, the Pont des Soupirs, the Monument of the Square de la Victoire, the Lienard Obelisk, the Stanley Alexander de Smith Monument, the Bust of Pierre Poivre, the Sir Seewoosagar Ramgoolam Memorial and Samadhi, the Chateau de Mon Plaisir, the Old Sugar Mill and the Bust of Bernardin de St Pierre. Walk through History In fact the Botanical Garden owe its modest origin to one of the first governors of Mauritius; Mahe de Labourdonnais. Adding to this unique garden, that make it special, is its lanes which bear the name of renown personalities in History; Poivre avenue, Octave Wiehe avenue, Baker avenue, Adrien d’Epinay avenue, Cossigny avenue, Joseph Hooker avenue, Charles Darwin avenue, Labourdonnais avenue, Thomas Huxley avenue, Princess Margaret avenue and so forth. Exceptional Creatures There is also the principal tortoise pen with a number of very old tortoises. They come from the Aldabra Island of Seychelles Archipelago and were brought to Mauritius in 1875 after the request of the Royal Society of Arts and Sciences backed by Charles Darwin as it was feared that the tortoises would become extinct in Aldabra. As for the Stag Park, the Cervus Timorensis was introduced in Mauritius in the year 1639 from the Dutch ship which was commanded by Adrien Van de Stel. The chirping of birds resounds all through the garden. The Sir Seewoosagar Ramgoolam Botanical Garden is a marvel in itself that would charm its visitors with unprecedented wealth of spectacular floral displays planted in endless varieties while unveiling its exclusive Top: Giant Waterlily; Bottom: Old Sugar Mill model

treasures to nature lovers. Everything seems to be from a fairy-tale that it is not astonishing at all to find oneself in an of the episode of Alice in Wonderland. “The greatest gift of the garden is the restoration of the five senses “as said by Hanna Rion an American artist and spending some hours at this avenue would unfold secrets…

Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

EMIRATES The story of Emirates is no less fascinating each time itâ&#x20AC;&#x2122;s told - and it has been, many times around the world. Dubai's quest to have its own international airline, the cheque for 10 million US dollars from Sheikh Mohammed bin Rashid Al Maktoum, the two leased aircraft and the small team that established an airline of the highest order.

any still marvel at what Emirates Airlines (EA) has achieved in

other entities, such as Emirates SkyCargo, Emirates Hotels & Resorts,

27 years, since the first flight to Karachi took off on October 25th,

Skywards and Emirates Aviation College. In all, there are more than 40

1985 from a relatively rudimentary Dubai airport. Under the

brands, employing 62,697 people.

chairmanship of HH Sheikh Ahmed bin Saeed Al-Maktoum, it is a story of collective wisdom, forensic planning and the boldness to create an airline that would help create an inspiring modern city, snatched from the desert. The growth of Dubai and Emirates went hand in hand and they still do to this day. Emirates' standing is so much more than an airline. The company has evolved into a travel and tourism operation on a colossal scale, straddling numerous divisions and propelled forward under the umbrella of the Emirates Group. The impressive portfolio includes Dubai's household name of dnata, the successful supplier of air travel services, and many 29

Mauritius Tourism News | All about paradise

Wholly-owned by the government of Dubai, Emirates is often asked about the secret of its success. A passion to be the very best, innovation, a strong management team and astute cost consciousness are amongst the factors that have played an important role. This approach has led to an array of product offerings such as the extremely popular onboard ice system, loaded with hundreds of entertainment channels on demand, and a host of industry firsts. In March 2008, Emirates announced it was the first airline in the world to enable passengers to make authorised onboard mobile phone calls a mile in the sky.

Right: Mr. Oomar Ramtoola, Manager of Emirates for Mauritius and the Indian Ocean Islands Left: Emirates airlines staff welcoming the passengers at check-in counter

EMIRATES AIRLINE FLEET • 26 Airbus A330-200 with maximum of 237/ 278 passengers • 8 Airbus A340-300 with maximum of 267 passengers • 10 Airbus A340-500 with maximum of 258 passengers EMIRATES AIRLINE AND MAURITIUS

• 1Airbus A350-900

There are 11 weekly flights between Dubai

• 1Airbus A350-1000

and Mauritius through 777-300 and 777-300 ER.

• 22 Airbus A380-800 with maximum of 489/517 passengers

The Manager of Emirates for Mauritius and

• 3 Boeing 777-200 with maximum of 346 passengers

the Indian Ocean Islands is Mr. Oomar Ramtoola.

• 6 Boeing 777-200ER with maximum of 290 passengers SECURITY

• 10 Boeing 777-200LR with maximum of 266 passengers

The Emirates Group Security is a multi-faceted

• 12 Boeing 777-300 with maximum of 364 passengers

organisation that formulates and administers

• 73 Boeing 777-300ER 354/358/ 364/ 427/ 442 passengers

security strategies and measures throughout the Emirates network. It offers the group expertise across a gamut of

FUTURE PLANS OF EA

be earned when flying to some countries.

a comprehensive surveillance service to all

“…continue to weave high quality training

• Emirates Live Packages include official

Dubai passengers and cargo terminal users.

into the fabric of this potent brand and

event tickets, travel and accommodation to

lead with indomitable energy and vision.

a selection of great sports events

security operations, including the provision of

Emirates Group Security also investigates theft, document fraud, misappropriation and all breaches of security against the interests of

We realise the world has grown to expect it.”

Miles in three easy steps are provided

the company and its customers. It has nine branches, each with their own core

PACKAGES

operational processes, including Operations,

• Great rates and additional benefits on

Quality Assurance & Planning, Fraud Prevention,

selected hotels depending on early

Airport Security, Cargo & Aircraft Protection,

bookings or during promotional seasons

Investigation, Facilities & Accommodation and Transguard/Transguard Group. In addition, the Training Division delivers practical training for all operational staff both on the ground and in the air and has developed a Diploma in Aviation Security in

• Half-priced kids tickets and free accommodation, meals and access to Dubai destinations. • A complimentary stay can be enjoyed at one of Dubai's most luxurious hotels when

Mauritius Tourism News | All about paradise

• Travels in the Middle East can be extended with flexible, well-priced deals to 12 cities in the region.

INTERNATIONAL OPERATED FLIGHTS 125 destinations worldwide including North and South America, Europe, Middle East, Africa, Asia and the Pacific.

the First Class or Business Class tickets are booked online with MasterCard

TRAVEL CLASSES

• Complimentary nights at luxurious hotels can

First class, Business Class and Economy

conjunction with Edith Cowan University of Western Australia.

• Information on the maximization of Skywards

F E AT U R E S

Asso Villa an exotic and quiet retreat above the excitement, perfect for a family holiday and celebration of special events

sso Villa is located in the East Coast of the Island, precisely in the village of Belle Mare and is just steps away from the Belle Mare beach. One of a kind, Asso Villa exists since 1996. Recently renovated, the villas have all the facilities and concepts of a 5 star hotel. Nestled in the lush tropical garden setting, the 28 rooms - 6 villas and suites create a serene atmosphere in harmony with nature. The â&#x20AC;&#x2DC;signature

markâ&#x20AC;&#x2122; of Asso Villa is its open structure where one can savor the beauty and freshness of the flora and fauna with accompanied music of chirping birds and the smashing sounds of sea waves. Each villa is individually designed and appointed to blend with the natural beauty, and to complement with this, found on this same platform a swimming pool.

Mauritius Tourism News | All about paradise

Due to its ‘magical touch’ – the Asso Villa has been dominating the Italian market since its operation. Asso Villa is always bursting with clients more than 70 % of the clients are repeaters which is unique in Mauritius - and the secret behind is none but the warm welcome and personal involvement of Mr & Mrs Ashok Khuttur, the founder of Asso Villa, who indulges in the day to day operation and inspects every service to ensure clients’ satisfaction. More than 16 years of existence, the owner of Asso Villa - Mr & Mrs Ashok Khuttun have decided to change the whole structure of the villas. For this season, Asso Villa has more to surprise its clients by providing for new facilities as well as cultural services and menus with the idea of creating an interesting meeting point for people across the world - belonging to Africa, Asia, India; thus diversifying in its products on a larger scale – that too at a very competitive price. Clients would benefit from the newly designed boutique and supermarket where they will have all consumables available in it at retail prices. To spice up the incredible Villa, a discotheque has been added. (In respect to these changes and restructuration of the villa for a higher standard of service the website currently has information and pictures of the previous villas.) Security Security is provided on a 24/24 hours daily, so as to provide the clients with safety and peace of mind without intruding their privacy. CCTV cameras are found all across the Villas. Staying at Asso Villa – an all inclusive destination: • Breakfast, Lunch & Dinner + 1 bottle of water & 1 juice per pax • Daily replenished fruit basket, coffee, water provided on the beach • Daily housekeeping service – day & night • Room service at late hours • Option to enjoy your breakfast & dinner at different settings • WIFI facilities Restaurant Open 24/24 hours where a selection of healthy foods is served. Clients have the opportunity to assist in the food preparation process. Fresh seafood can be selected by the clients themselves from the beach in the company of the personnel. Transport Facilities Transportation is provided to assist you in travelling to any part of the Island and clients have the opportunity to go on tours at low prices. Activities Different tours available in the South and North, dolphin watching, visit to Ile aux Gabriel and Ile aux Cerfs and more depending on the choice of the clients. The Games & Sports Corner

Grab this unique opportunity for a memorable

Billiard, ping pong, football, volley ball, petang and many others.

experience and make your reservation at

A fitness centre and spa are also available.

Asso Villa:

Other activities The personnel of Asso Villa have its name in the services provided to

Asso Villa, Coastal Road, Belle Mare. Tel: +230 415 2318 / +230 766 4740

the public. They have been actively indulged in Corporate Social

Email: asso32@intnet.mu

Responsibility in the form of social work, football club, charity institutions,

Website : www.assomauritius.com

sports, cycling tour and more.

Mauritius Tourism News | All about paradise

: www.isolamauritius.net

AIRLINES SPECIAL

South African Airways Since its formation 78 years ago, South African Airways (SAA), the South African national carrier, has grown to become one of Africa’s most trusted airlines, operating on par with the world’s finest.

AA’s core business is the provision of

in January 2011, handled by highly skilled

passenger airline and cargo transport

Relationship Consultants, continues to offer

services. SAA is a State Owned Enterprise

convenience and an improved connection

(SOE) reporting into the South African Department

with the premium customers.

of Public Enterprises. The CEO of SAA is Siza Mzimela.

The quality of service offered is the deciding factor in creating brand loyalty and consequently,

First known as Union Airlines, she then became

a successful, sustainable business. They now

Suid Afrikanse Lugdiens and finally South

offer brand new lounges in Johannesburg, Cape

African Airways. South African Airways continues

Town and at the new King Shaka International

to offer their customers young, safe fleet of

airport in Durban as well as a stylish lounge

aircrafts, outstanding safety record, excellent

in Lagos, Nigeria in recognition of the growing

route network and frequent schedule,

trade and cultural links between South Africa and

great connectivity through their Star Alliance

the West African hub. Free Wi-Fi has been

Membership and added benefits through our

introduced to all domestic lounges as an

Voyager Loyalty Programme. In addition, the

added convenience for the customers who

launch of the Voyager Platinum Service Desk

wish to continue working while in transit.

Mauritius Tourism News | All about paradise

South African Airways AND MAURITIUS SAA operates 8 flights per week between Johannesburg and Mauritius using the Boeing 737-800. However, during the peak seasonal demand which generally coincides with the school holidays in South Africa, South African Airways replaces the Boeing 737 800 with a larger Airbus 330 and Airbus 340 aircraft.

Security South African Airways is subscribed to the International Conventions. The airline is accredited to the International Civil Aviation Organisation (ICAO). All the possible precautions are taken care of for the safety of the passengers, the crew and that of its aircraft and materials.

Left: The CEO of South African Airways and staff Right: CEO of South African Airways, Ms. Siza Mzimela

International operated Flights

Packages

• 20 destinations worldwide

There are several packages on offer which are

• Daily flights from Johannesburg: * Frankfurt The Specialty of South African Airways is its service and level of comforts and entertainment package provided for both the Business and Economy class onboard, ranging from its video

prepared and put together by Travel Agencies and Tour Operators for the benefit of the travelling public. These packages can

* Hong Kong

be tailor-made to suit each and everyone’s

* London - Heathrow (twice daily),

needs, or they may also be found “off-the-shelf”.

* Munich

Specialised individual holidays are not only available to points in South Africa and Africa,

and audio selections which are refreshed

* New York - John F Kennedy (via Dakar),

but are also available to destinations in North

every month, to the healthy flying tips, the

* Sao Paulo - Guarulhos International

and South America, Europe and Asia.

gastronomy, and more.

* Washington - Dulles (via Dakar).

Among the several awards that South African

• From Cape Town, SAA operates daily flights

Airways have received for being the best airline

to London – Heathrow.

operating to and from Africa, is the coveted SKYTRAX Award for the best airline in Africa for the 10th consecutive year.

Travel classes on board Business and Economy Class

• SAA also operates three flights a week to Buenos Aires, Argentina; four flights a week to Mumbai, India; and daily flights to Perth, Australia.

Future Plans of SAA South African Airways has the ambition to grow its network in Africa and on routes where market opportunities exist. Over the next couple of years, the airline’s fleet will be renewed and the fleet plan has been designed to respond to SAA’s objectives. “Our goal is to become one of the world’s leading

South African Airways FLEET • 9 Airbus A340-600 with a maximum 317 passengers • 8 Airbus A340-300e with a maximum of 253 passengers • 1 Airbus A 340- 200 with a maximum of 250 passengers • 6 Airbus A330-200 with a maximum of 222 passengers

green airlines through group reclycling, intensive

• 14 Boeing 737-800 with a maximum of 157 passengers

carbon trading and offsetting, reducing emissions,

• 2 Airbus A320-200 with a maximum of 148 passengers

bio-fuel and fuel additive investigations, all based on a holistic and comprehensive group environmental policy” as said by the CEO, Ms

• 11 Airbus A319-100 with a maximum of 120 passengers • 4 Boeing 737 Freighter with a maximum cargo capacity of 18 000kg

Siza Mzimela. Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

TRANSAERO AIRLINES Transaero Airline (TA) was founded in 1990. It was on November 5, 1991 that the airline carried out its first flight, a Moscow-Tel Aviv-Moscow charter, using an aircraft that was operated on a lease but bore the companyâ&#x20AC;&#x2122;s own airline code, UN.

ransaero Airlines is privately owned by Mrs Olga Pleshakova who is the General Director. Firstly known as Aeroflot it was the first private airline in the history of Russia. From the very beginning, the company was built on a new foundation, with the best practices in

the world civil aviation industry. Transaero was the first in Russia to add modern foreign-made aircraft to its fleet, to provide an international standard of service on its domestic routes (in particular by introducing Business Class on domestic flights), to create a flexible system of fares and discounts, and to design and introduce frequent-flyer incentive programs. 35

Mauritius Tourism News | All about paradise

Transaero Airlines AND MAURITIUS Mr Ashwin Jugroo is the director of Aeromarine which is the General Services Administration for Transaero Airline in Mauritius. The first airline in operation to Mauritius was in December 2007. It was a seasonal flight - summer in

Right: A boy receiving a model of Transaero's aircraft at the economy class cabin Left: It is just as pleasant to travel via Transaero's tourist class

TRANSAERO AIRLINE FLEET • 1 Airbus A320neo • 1 Airbus A380-800 • 4 Boeing 737-300 with a maximum 122 passengers Mauritius. Since 2010, there are flights from

• 5 Boeing 737-400 with a maximum 140 passengers

Russia to Mauritius every 10 days, and in

• 14 Boeing 737-500 with a maximum 101 passengers

2011 it was a full year round flight – 2 flights

• 5 Boeing 737-700121 with a maximum 121 passengers

per week – but basically it depends on the seasons.

• 10 Boeing 737-800 with a maximum 164 passengers • 4 Boeing 747-300 with a maximum 496 passengers

SECURITY

• 17 Boeing 747-400 with a maximum 352/521 passengers

“Designing, implementing and developing a

• 3 Boeing 767-200ER with maximum 230 / 219 passengers

management strategy, systems and methods, and appropriate processes to ensure that all

• 10 Boeing 767-300ER with maximum 235 / 216 passengers

our customers and our staff are confident

• 9 Boeing 777-200ER with a maximum 306 passengers

that our operations meet a high standard of

• 4 Boeing 777-300 with a maximum 371 passengers

safety and all service providers are subject to similar requirements.” Transaero’s personnel conduct profiling exercises

• Boeing 787-8 with a maximum 262 passengers • 3 Tupolev Tu-214 with a maximum 182 passengers

during check-in and boarding for the safety of passengers and crews. This is applied to flights destined for Europe, America and

SPECIAL PACKAGES

Russian cities, Belorussia, Ukraine, Uzbekistan, and is the leading carrier to Kazakhstan.

Southeast Asia. Some states, such as the USA,

Each time customers travel by Transaero, they

Canada and Australia require airlines to submit

increase their chance for obtaining a free

Transaero network contains many European

some of the personal data provided by customers

ticket or class upgrade on the Transaero.

destinations such as Austria, Cyprus, England,

Similarly, the more frequently passengers fly

Germany, Greece, Israel, Spain and others;

with Transaero, and the more frequently the

Transaero Airlines operates flights to China,

Inaccuracies or misprints in the passengers’

the passengers uses the airlines bank card,

Japan, Thailand, India and many other countries

documents are a cause of deportment until

the higher standard of service is offered.

of Asia. American destination develops rapidly

when obtaining a visa at a consular office or booking a flight.

their documents have been corrected.

- there are flights to the USA, Canada, Mexico, INTERNATIONAL OPERATED FLIGHTS

FUTURE PLANS OF TRANSAERO To work in collaboration with other partners like tour operators and travel agents so as to participate in the vision for 2 million tourists in Mauritius.

Mauritius Tourism News | All about paradise

Cuba, Dominican Republic, Brazil.

156 destinations worldwide. Transaero Airlines operates almost hundred

TRAVEL ClassES on board

flights with its hubs in Moscow, St.Petersburg

Imperial, Business, Premium, Economy and

and Yekaterinburg, operates flights to major

Tourist class

AIRLINES SPECIAL

KENYA Airways Established since 1977 by the Kenyan government, National carrier, Kenya Airways (KQ), the Pride of Africa has been and carries over three million passengers annually out of its hub being Nairobi.

t started operations the same year with two Boeing 707–321s

East Airline, Saudi ,TAROM, Vietnam Airlines, SkyTeam offers its 531

leased from British Midland Airways. Operating one of the most

million annual passengers a worldwide system of over 14,800 daily

modern fleets in Africa, KQ is the first African airline to have been

flights to 930 destinations in 178 countries.

awarded the IATA Operational Safety Audit (IOSA) programme twice and we were the first to get the ISAGO certificate in Africa. KQ offers

With its contribution to offer sustainable travel routes into Africa and onward.

the Indian Ocean Island passengers - Nairobi connection four times a

KQ’s strategic expansion plan has given passengers a wider network

week with a choice of optimum connectivity.

with optimum connectivity to African and European destinations, and should be your first choice when travelling into Africa and beyond.

KQ is a full member of the SkyTeam Alliance, one of the largest airline

The on-board service is renowned and the lie-flat business class seat

alliances in the world with access to an extensive global network with

on the wide-bodied is consistently voted among the world’s top 10.

more destinations, more frequencies and more connectivity. The 17

KQ invests enormously in CSR activities be it for environment, education

members are: Aeroflot, Aeroméxico, Air Europa, Air France, Alitalia,

or betterment of the society through new constructions.

China Airline, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle 37

Mauritius Tourism News | All about paradise

The CEO of KQ is Titus Naikuni.

Kenya Airways and Mauritius The existing soft block arrangement with Kenya Airways on the Nairobi route will be evolved into a free flow code share early during the financial year 2012/13 to optimize sales opportunities. Moreover, Kenya Airways and Air Mauritius plan to code share on each other’s network at their respective bases for greater network synergies. The plan is to initially include Mombassa in Kenya and Cairo in Egypt and subsequently more destinations will be added upon availability of traffic rights

Security Security is one of the crucial requirements for Kenya Airways, like: • Essential liquids to be carried on board have to be in a re-sealable clear plastic bag with a capacity of not more than one litre. The same is applied for duty free purchases where the store and customers connecting to further destinations are advised to keep these sealed throughout their journey. • For the Check-in to take place as required, passengers have to arrive at the check points at least three hours before the flight departure. • All checked baggages must have the passenger’s name, address and telephone number or email on the outside of the bag. It is strongly encouraged to put one’s name and address on the inside of the bag

Mr. Titus Naikuni, Group Managing Director & Chief Executive of Kenya Airways

as well should the outside tag be separated from the bag. Kenya Airways may refuse baggage at check-in unless it is labeled. • Passengers may declare a value for your checked baggage in excess of the applicable liability limit. If such a declaration is made, additional charges must be paid in accordance with the regulations. • Lost baggage can be tracked online if a passenger have a file reference number.

Future Plans of KQ KQ intends to increase its destinations; thus adding new flights and for this purpose a plan named Project Mawingu (the Swahili for Clouds) has been launched since April 2012.

PACKAGES Special discount over 25 destinations for those traveling in Economy class with promotional package including Mombasa, Kisumu, London, Monrovia, Mumbai, Entebbe, Dar es Salaam, Harare, Hong Kong, Dubai and many more.

kenya airways FLEET • 6 Boeing 737-300 with maximum of 116 passengers • 4 Boeing 737-700 with maximum of 116 passengers • 5 Boeing 737-800 with maximum of 145 passengers

INTERNATIONAL OPERATED FLIGHTS

• 6 Boeing 767-300ER with maximum of 216 passengers

58 destinations worldwide Africa, Europe, Middle East, Far East and

• 4 Boeing 777-200ER with maximum of 322 passengers

Indian Ocean Islands.

• 2 Embraer 170 with maximum of 72 passengers • 9 Embraer 190 with maximum of 96 passengers

Travel Classes on Board

• 1 Boeing 747-400BCF

Economy and Business Premier World Mauritius Tourism News | All about paradise

AIRLINES SPECIAL

Ge tt i ng to k no w

I ATA Headquartered in Montreal, Canada, IATA (International Air Transport Association) is an association which regroups all stakeholders in air transport worldwide. IATAâ&#x20AC;&#x2122;s mission is to help airlines and air transport companies improve their processes and thus, the quality of service they deliver to customers. In line with its commitment to promote Mauritius as an up-market tourist destination, Flymates offers IATA-approved courses to trainees who wish to achieve high standards of customer service.

Mauritius Tourism News | All about paradise

Safety is also a top priority for IATA which constantly improves the standards and training programs specially designed for the member companies including airlines, travel agencies and cargo companies. IATA’s network is extensive with 70,000 IATA travel agencies worldwide as well as nearly 280 airlines. IATA qualifications are recognized internationally. Flymates, the first IATA-authorized Training Centre in Mauritius, offers a variety of training courses ranging from basic to advanced level and

The fact that Mauritius is a multicultural country and its people are bilingual is a plus as they can adapt more easily when in contact with people across the world. It is an advantage for the Mauritian people to take the opportunity to benefit from such courses as they become more competitive on the work market . Flymates is looking forward to welcome students from Madagascar, Africa and India.

focusing on the aviation, travel and tourism sectors. The IATA International Travel & Tourism Training Program starts with the IATA Foundation Course Diploma which covers the essential skills and knowledge required to sell travel and tourism products and services. Throughout the course, students will learn to handle different tasks such as organizing a trip, conduct a successful sale and ensure proper follow-up once the trip has taken place. The focus is on customer service at all times. Successful students may get the opportunity to join the network of IATA travel agencies. As part of the IATA International Aviation Training Program, Flymates also offers introductory courses aimed at those who want to become flight attendants or work at the airport. For those who might need a bit more flexibility, a range of e-learning courses is also available to students.

“Great holidays start with a pleasant airplane travel experience” …the truth behind the glamorous world of aviation According to Mrs. Marielle Requin, Director of Flymates Ltd., it is worth noting that in Mauritius high standards in terms of safety, security and training are maintained. “Great holidays start with a pleasant airplane travel experience” says Mrs. Requin. Indeed, the travel experience itself can help shape the success of a destination and the way it is perceived worldwide. The director further explained that airline-related jobs are often considered as glamorous and filled with excitement. However, working in the airline industry proves much tougher than it seems and “much too often, people do not realize just how much work is involved.” From the travel agent who plans a trip down to the smallest details to the security guard who makes sure no stone is left unturned to guarantee optimum safety; every job within the industry requires dedication, discipline and energy. One must be prepared to always be ready to adapt to changes and new rules especially after the impact of the 11th September 2001. The co director emphasizes: “You have to be knowledgeable, flexible and bear in mind that you are responsible for the safety and security of the passengers in addition to the commercial service and comfort. That’s why it is crucial that people need a lot of specific skills including problem solving skills as the least carelessness will impact very negatively.” The personnel of Flymates is happy with the results obtained since the beginning of its operation in 2009, and satisfied in terms of recruitment of its students in prestigious airlines and other organizations.

Top and middle: Students training at the Flymates center; Bottom: Mrs. Marielle Requin, the director of Flymates

Hopefully all stakeholders of the travel and tourism sector will pull together and maintain their efforts towards fostering quality service and innovation to ensure Mauritius remains one of the preferred tourist destinations of the world. Mauritius Tourism News | All about paradise

CUISINES OF MAURITIUS

CHICKEN KALIA Ingredients • 2 ½ Ibs chicken (cut into pieces) • ½ Ib potatoes (cut into cubes) • 6 tbsp oil

List A • 1 tbsp garlic/ginger paste

• 5 ysp cumin powder

• 4 tbsp fried onion

• 1 ½ ysp garam massala

• 1 ½ ysp pepper

• 6 cinnamon pieces

• 4 tbsp onion paste

• 8 cloves

• 5 ysp salt

• 6 cardamoms

• 1 tsp green chilli paste

• 1 pinch yellow food colouring

List B

Supplement

• 1 tsp cumin powder

• 1 whole green chilli

• 2 cups yoghurt • 4 tbsp milk powder • Coriander and mint leaves (finely chopped) • 1 pinch saffron • 1 tsp salt

Method 1. Mix potatoes with ½ ysp salt. Fry and keep aside. 2. In the same hot oil, add ingredients from List A. 3. Fry mixture for 5 minutes. 4. Add chicken. Fry for 5 minutes. 5. Add 1 ½ cups water. Allow to cook for 10 minutes. 6. Add fried potatoes. Allow to cook for 5 minutes. 7. In another pan, mix ingredients from List B and add to chicken. Add green chilli. 8. Allow to cook for 15 minutes. Note: If more gravy is needed for Kalia, add additional ½ cup water and allow to simmer on low heat for 5 minutes. Recipe by Zubeida Randera, as printed in the book 'A Taste of Mauritian Muslim Cuisine', published by ELP Publications.

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MAURITIUS TRAVEL FACTS Visa · Customs · Currency · Business Hours · Banks · Airport · Climate · Vaccination · Accommodation · Culture · Food · Postal Service And Communication · Shopping · Driving · Religion · Language · Time · Communication

VISA: TOURIST VISA FOR 6 MONTHS Eligible Criteria • Having a valid passport, where the expiry date is at least six months beyond the date of stay. • Hold valid return or onward tickets to country of origin or residence. • Confirmation of booking for accommodation i.e, (hotel, or if sponsored by a Mauritian citizen, to produce evidence of sponsorship, stating name, address, profession, relationship, National Identity Card and telephone number). • Having enough funds to meet the costs of stay, i.e, (100 USD per night) are eligible to re-enter country of origin/residence. • Do not engage in any illegal activities.

Application Procedure • Duly fill and sign in application form available at http://www.passport.gov.mu • Provide the necessary documents required for visa application. • An average of five working days is required for processing a visa provided all relevant documents are submitted.

Documents Required for Visa Application • Two recent passport size photographs • Photocopy of data pages of passport • Photocopy of residence / re-entry visa with 3 months validity where applicable.

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LANGUAGES

Languages regularly written and spoken are Creole, French, English and Bhojpuri.

Mauritius Tourism News | All about paradise

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RELIGION

Hinduism, Islam, Christian and Buddhism.

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TIME

GMT + 4 (Greenwich Mean Time)

PACKING (WHAT TO WEAR)

Take your best beach and casual wear. In the winter months (May to September) light woollen clothing is recommended for the evenings. It is advisable to wear decent clothing when entering any religious places.

3 4 5

ACCOMMODATION Mauritius has several luxury resorts as well as budget accommodation such as Sugar Beach, Le Saint Geran, Royal Palm and other hotels.

FOOD Mauritius has a wide variety of cuisine, most of which is based on the abundance of seafood. You will find Creole, Chinese, European and Indian food restaurants.

CLIMATE Summer season is from October to April with temperatures ranging between 30 to 33 °C.

The winter season is from May to September with temperatures ranging between 24 to 26 °C. Rainy months are between January to April. Rainfall is usually in the centre of the island and along the coastal regions. Cyclonic months are from January to March.

BUSINESS HOURS

CURRENCY

Mauritian Rupee (MUR or Rs). Credit cards are widely accepted and foreign currencies and traveller’s cheques can be exchanged in banks.

BANKS

Mauritius Commercial Bank Ltd, State Bank of Mauritius, HSBC, Barclays Bank, South East Asian Bank Ltd, State Bank of India, Bank of Baroda, Banque des Mascareignes, Habib Bank, Bank One, Standard Chartered Bank and others.

Offices open from 9.00 am to 16.00 pm from Monday to Friday and from 9.00 am to 12.00 pm on Saturdays. Banks open from 9.15am to 15.15pm from Monday to Thursday and from 9.00am to 17.00pm on Fridays. Shops are open from 10.00 am to 17.00 pm on Monday to Saturday and 10.00 am to 12.00 pm on Sundays.

VACCINATION Mauritius is free from diseases such as malaria, yellow fever and cholera. No vaccination is needed before coming to Mauritius. But yellow fever vaccination certificate is required for travellers coming from infected areas.

SHOPPING Souvenirs can be bought from shops in Mauritius include hand-embroidered shirts and sarees, woodwork, objects depicting local animals, Chinese embroidery, Indian pottery and

model ships.

POSTAL SERVICE & COMMUNICATION

The postal service is widespread, efficient and reliable. Even the tiniest village has its own post office. Telephone services are similarly efficient, facilitating communication and internet connection all around the island. Mauritius Tourism News | All about paradise

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COMMUNICATION

The International Access code for Mauritius is +230. The outgoing code is 00 followed by the relevant country code.

National License required. International Driving Permit recommended for visitors.

GENERAL INFORMATION Mauritius Tourism Promotion Authority 5th Floor, Victoria House Saint Louis Street, Port Louis. Tel: 210 1545 | Fax: 212 5142 Email: mtpa@intnet.mu Website: www.tourism-mauritius.mu

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DRIVING

AIRPORT ARRIVAL & DEPARTURE

Sir Seewoosagur Ramgoolam International Airport, situated at Plaisance near Mahebourg.

CUSTOMS

Duty Free Goods Goods that can be imported into Mauritius by adults (18 and over) without incurring customs duty: • 200 cigarettes or 250g of tobacco products or 50 cigars.

Tourism Police Tel: 210 3894 / 213 1740 | Fax: 210 4074 Email: tourism.authority@intnet.mu Website: www.tourism-authority.mu

• 1L of spirits and 2L of wine or beer. • 250mL of eau de toilette and 100mL of perfume for

personal use.

Restaurant and Hotels Association (AHRIM) Tel: 211 5630 / 211 4758 / 211 9944 Fax: 211 7359 Email: ahrim@intnet.mu Website: www.mauritiustourism.org

Restricted Items All that concerns vegetables, fruit, flowers, plants, bulbs and seeds must be declared (all require permit from the

Tour Operators and Associations (AIOM) Tel: 208 3013 | Fax: 208 3080 Email: execserv@intnet.mu

Ministry of Agriculture), as must firearms and ammunition. Imported animal products also require a permit and a health certificate from the country of origin.

Tourism Authority Tel: 213 1740 | Fax: 213 1745 Website: www.tourism-authority.mu Email: tourism.authority@intnet.mu Tourism Activity Professionals Association (TAPA) Tel: 263 7819 | Fax: 263 3101 Email: captainnemo@intnet.mu National Coast Guard Tel: 212 2747

Prohibited Imports • Sugarcane and related parts thereof, soil micro-organisms and invertebrate animals. • Roll up paper for tobacco is against the law. • There are strict penalties for those in possession, use,

or trafficking of illegal drugs.

MSDA (Mauritius Scuba Diving Association) Route Royale, Beau Bassin Tel/Fax: 454 0011 Email: msda@intnet.mu Website: www.msda-cmas.org MUG (Mauritius Underwater Group) The Mug Clubhouse Railway Road, Phoenix Tel: 696 5368 Email: info@mug.mu Website: www.mug.mu

EMERGENCY NUMBERS Aerial Rescue: 637 3889 Police: 999 SAMU: 114

MMCS (Mauritius Marine Conservation Society) C/o MUG, Railway Road, Phoenix Tel: 696 5368 | Fax: 670 6794 Email: mmcs-ngo@intnet.mu Website: mmcs-ngo.org

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Decompression Chamber: Victoria Hospital, Candos, Quatre Bornes Chamber: 427 5135 General: 425 3031

Calendar Of Events

September to October'12 27 to 30 September

September

Salon Du Mariage

Festival Opera Mauritius

Wedding and all its attire at its best

La Traviata De Verdi

from September 27 to 30, 2012 at Freeport

Date & Time : 14th, 18th, 20th and

of Mauritius at Mer Rouge.

22nd at 8pm and on the 16th at 3pm

It will be during the Salon du Mariage, where different travel and tourist operators will showcase Mauritius as a wedding destination.

Venue : MGI, Moka. Concerts Concert Symphonic Date & Time : 15th at 8pm Venue : MGI, Moka

The fair will also be a platform where

Trio Violine, Violoncelle, Piano

services and all wedding attire will be

Date & Time : 17th at 8pm

presented.

Venue : Auditorium Audi, Reduit Concert Mauritian Young Talents

Fashion shows, competitions will be on

Date & Time : 20th at 6pm

the agenda of this 4 day activity from

Venue : MGI, Moka

10am to 8pm.

Conferences De la Dame Aux Camelias A la Traviata

Up to 16 September

Date & Time : 13th at 5.30pm

Asian International Trade & Cultural Expo

Venue : Institut FranĂ§ais de Maurice, Rose Hill Introduction to La Traviata Date & Time : 14th at 7pm

The Asian International Trade & Cultural

Venue : MGI Moka

Expo organised by the Rajasthan Works

Mise en Scene de Rigoletto

Ltd is being held at Freeport Zone, Mer

Date & Time: 19th at 8.30pm

Rouge Port Louis and will last up to the

Venue : Bagatelle Cinema Star

16th September. The show boasts of

Soiree 1920

more than 70,000 visitors, with well

Jazz New Orleans & Fashion Show

targeted corporate investors, business

Date & Time : 13th at 8pm

buyers, product manufacturers and

Venue : MGI, Moka

traders. Many international participants

Fancy Dress Party of the 20s

will also be present.

Date & Time : 21st at 8.30pm Venue : Lâ&#x20AC;&#x2122;Aventure du Sucre

14 to 16 September

Salon de Voyage

12 October

For the first time, all travel service

La Melodie Du Bonheur-Show

providers will come together under one

27 to 30 September

As from October 12, 2012, a show La

Trade & Technology Fair

Melodie du Bonheur, a musical comedy

leisure will be held from September

The 8th edition of Small and Medium

Phoenix.

14 to 16 at J & J Auditorium, Phoenix.

Enterprises (SME) Trade & Technology

More than 10,000 visitors and more

Fair will be held at Swami Vivekananda

than forty exhibitors are expected for

at Pailles from 27 to 30 September.

this event. This first exhibition will be

The Fair will feature about 170 booths,

Gerard Sullivan, will hence present to

attended by the Mauritius Tourism

including 50 booths to be allocated to

the public the songs of the renowned

Promotion Authority (MTPA).

local and foreign technology suppliers.

musical comedy, Sound of Music.

roof. This was announced by Le Voyageur Travel & Tours. The Montreal travel and

Mauritius Tourism News | All about paradise

will be enacted at J&J Auditorium at

This cultural event is an initiative of Opera Mauritius.

F E AT U R E S

Closing of

Shopping Fiesta in Mahebourg After its round as from 29th of June through Bagatelle, Trianon, Rose-Belle, Rose Hill, Port Louis, Flacq and Goodlands, the Shopping Fiesta came to its end on the 5th of August in the historic village of Mahebourg.

resent on this occasion were the Honorable Robert Desvaux; the President of the Mauritius Tourism Promotion Authority, Mr. Karl Mootoosamy; the Chairman of the Mauritius Tourism Promotion Authority, Honorable Michael Sik Yuen; Minister of Tourism and Leisure, Honorable JIM Sitaram; Minister of Business Enterprise and Cooperatives and Honorable Thierry Henry; Parliamentary Private Secretary amongst other dignitaries.

A cocktail was served after which each of the guests of honour delivered their speech on a satisfactory note. Apart from the drawing of lots, there was also a price giving ceremony for the winners of the Regatta, the fishermen competition, and other games entitled ‘Professionals’ and ‘Ecole de Voile’ for teens. The day ended with the multicolored performances of local music artists like Clarel Armel et Kadans Tropikal, Denis Claude Gaspard, Zenfan Dodo, l’OSB Crew, Group Saturday and Groupe Zulu. The regatta and the carnival which have been a success are in fact the starting point to find new ideas and new avenues so as to constantly rebound on the tourism side. From the messages of the Ministers and the response from the Mauritians and international public, it is clear, that the closing of the Shopping Fiesta is just another beginning to explore Mauritius on a new horizon other than its natural beauty of land and sea or hospitality.

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F E AT U R E S

We must keep up with this... we worked very hard as a team for 5 consecutive weeks and it has been a great success, in terms of visibility across the world through media coverage, and is it a great event for both tourists and Mauritius. I have to say itâ&#x20AC;&#x2122;s very positive, we will try to do it better for next year, especially when it comes to the huge traffic for the carnival at Flic en Flac. The Honourable Michael Sik Yuen

Mauritius Tourism News | All about paradise

We are having an excellent timeâ&#x20AC;ŚThanks to Minister Sitaram for the organization of a fair on this occasion, where different local products are exposed, with the idea of participating in the Shopping Fiesta, which is something extraordinary as people showed great eagerness for this event.â&#x20AC;? The Honourable Thierry Henry

As from now, fairs of the Small and Medium Enterprise (SME) should be organized together with other events similar to Shopping Fiesta to celebrate Mauritius. The Honourable JIM Sitaram

We are an island of competitiveness - the fact that we are all in one, it means that Mauritius is an island where you have the sea product, the hotel product, the in land product, and many more but the shopping icon is a new one where we need to adapt the laws and control the quality and after 2 years for sure Mauritius will be one of the best selling point. Mr. Karl Mootoosamy

Mauritius Tourism News | All about paradise

Issue 003

August - September 2012

News in Brief Assumption in Mauritius A

UGUST 15, 2012 - The month of August was marked by one of the important festivals of Christians in Mauritius.

The Assumption of the Blessed Virgin Mary into Heaven, a festival where bakeries in Mauritius have a special tinge. They bake the traditional Gateau Marie, that is a cake with blue and white cream. This cake is the highlight of the festival and is part of the traditional lunch of Christian families. It is shared among friends and neighbours. Most of the Christian families spend the day on the beaches of our island.

Tourists Arrival Statistic

he number of tourists' arrival from France fell 30 percent. Observers say

that tourism in Mauritius has been hit by the global economic slowdown and worries about the Euro zone crisis. Visitors from Europe, which accounts for some two-thirds of arrivals, dropped 14.5 percent to 36,570.

Rahat Fateh Khan Concert

he Bollywood playback singer well known for sufi music performed on

September 2, 2012 at Swami Vivekananda Pailles and was accompanied by 19 musicians. He was in Mauritius due to the initiative of Spel Media and Live Com.

Blue Rhytm

budding singers, Abhliasha Chellam, Salman

Ali,

Torsha

Sarakar

and

Harpreet Deol gave a live performance in Mauritius on September, 2. A concert â&#x20AC;&#x2DC;Feel the Wavesâ&#x20AC;&#x2122; presented by Blue Rhythm at J&J Auditorium, Phoenix.

Varangue Sur Morne-Anniversary

estaurant Varangue Sur Morne celebrated its 20 years in August. Nestled in the

mountains of Chamarel, its Managing Director, Jose Hitie is the pionier of promoting eco-tourism on the island. The celebrations was marked by the Minister of Tourism, Micheal Sik Yuen who planted the Hibiscus Boryanus, Mandrinette, Faulsapate, endemic plants.

Mauritius Tourism News | All about paradise

News in Brief

August - September 2012

Reception on the occasion of the India's Independence Day

he 65th independence anniversary of India was celebrated at Swami Vivekananda Conference Centre in Pailles on the evening

of August 15, 2012. The President of the Republique of Mauritius, Kailash Purryag was the guest of honour for the celebration which was hosted by the Indian High Commissioner in Mauritius. The Indian High Commissioner, T. P Seetharam and his wife, members of the Mauritian Parliament, the diplomatic corps and Indian expatriates were also present.

Eid-Ramadan-Tradition Seychelles/MauritiusCultural And Tourism Ties

ourism and cultural ties should be reinforced, according to the Mauritian

Minister of Culture, Mookeshwar Choonee

id-Ul-Fitr marks the end of the holy month of Ramadan. This year it was

celebrated on the 20th August. On this particular day, the briyani and the vermicelli are cooked in all Muslim households across the island. Families have lunch

20 Years of Paradise Cove Hotel & Spa

he Paradise Cove Hotel & Spa just celebrated its 20 years. Situated in the

north of mauritius, it was set up in 1992 and

who was recently on official visit to Seychelles.

founded by Jean Marc Harel. With a unique

He met with the Seychelles Minister for

concept and decor, it has been renovated

Tourism and Culture, Alain St Ange

and the celebration was marked by the

In the cultural field, Minister Choonee spoke about a new initiative set up by his Ministry to

presence of the Mauritian Finance Minister and Vice Prime Minister, Xavier Luc Duval,

encourage musicians and artists to participate

the Minister of Tourism, Michael Sik Yuen

in overseas performances.

who both spoke on the measures taken by

or dinner together. Everyone wears new

Minister Choonee has also spoken about the

clothes, apply the mehendi and wish each

mutual ties that exist between Seychelles

other Eid Mubarak.

and Mauritius.

the Mauritian authorities to boost the tourism sector in Mauritius.

Seychelles-Mauritius Cruise Destination

embers of the Ports A ssociation of the Indian Ocean met in Seychelles. It is an association which regroups Madagascar, Seychelles, Mayotte, Mauritius and Reunion Island.

During the General Assembly, the members including Shekur Suntah, the Director General of the Mauritius Ports Authority said that cruise shipping is becoming an increasingly global industry and over the years, it had evolved into a new potential niche market in the Indian Ocean region. He also added that the Ports Association of the Indian Ocean should work jointly to explore ways to tap into the potential tourism cruising sector. It was agreed that there the need to be involved in the marketing of the Indian Ocean Islands as tourism destinations and participate as a Tourism Association in the Creole Festival to be held in Seychelles on October 26-30, 2012. The Ports Association accepted the proposal of the Seychelles Minister for Tourism and Culture to use this festival as a platform to show the synergies that exist between Port Authorities of the Indian Ocean Islands and the tourism industry.

Mauritius Tourism News | All about paradise

LANGUAGE

for travellers

At the Airport E: English F: French C: Creole

E : I am on holidays in Mauritius.

E : How much is this camera?

E : Do you speak French / English?

F : Je suis en vacances à l’ile Maurice.

F : C’est à combien cette appareille photo?

F : Parlez-vous français / anglais?

C : Mo en conzé dans Moris.

C : Sa kaméra la comié?

C : Ou koz français / anglais?

E : The Duty Free is located just next to the coffee-shop.

E : What are the accommodation facilities available?

F : Le duty-free se trouve juste à côté de la cafétéria.

F : Quels sont les services de logement disponible?

C : Duty Free la zis a coté cafeteria.

C : Ki facilité lozman éna?

E : Where are you from?

E : Is this your first trip here?

E : I am staying for ten days.

F : D'où venez-vous?

F : Est-ce c'est votre premier séjour chez nous?

F : Je reste pour dix jours.

C : Dépi kot sa ou sorti?

C : Premier fois ou pe vine ici?

C : Mo pe res pou dise zour.

E : I am from New York.

E : For how long are you staying?

E : Do you understand me?

F : Je viens de New York.

F : Pour combien de temps restez-vous?

F : Est-ce que vous me comprenez?

C : Mo sorti New York.

C : Pou komier temps ou pe rester?

C : Ou pé compran mwa?

E : Can I book a reservation from here?

E : I need to confirm my ticket.

E : Can I postpone my departure?

F : Puis-je faire une réservation d’ici?

F : Je dois confirmer mon billet.

F : Puis-je renvoyer mon départ?

C : Mo capav fer ène rézervasyon dépi ici?

C : Mo bizin konfirm mo tiket.

C : Mo capav renvoy mo dépar?

E : I would like to take another flight.

E : Do I have any connection to take?

E : I have lost my passport.

F : Je voudrais prendre un autre vol.

F : Dois-je changer d’avion?

F : Mon passeport s’est égaré.

C : Mo ouler pren ène lot avion.

C : Mo bizin sanz avion?

C : Mone perdi mo passport.

E : Has the flight been cancelled?

E : To which terminal should I go?

E : Where are the restrooms?

F : Est-ce que le vol est annulé?

F : A quel terminal dois-je me rendre?

F : Où sont les toilettes?

C : Vol la fine aniler?

C : Ki terminal mo bizin aller?

C : Toilet koté?

E : What is the departure time?

E : I would like to have a window seat.

E : Can you click our/my picture, please?

F : Quelle est l’heure du départ?

F : Je voudrais avoir une place côté hublot.

C : Ki ler depar?

C : Mo lé ène plas kot lafnet.

F : Pouvez vous nous/me prendre en photo, s'il vous plaît? C : Ou capav tir nou/mo foto, sil-vou-plai?

E : How long does the flight last?

E : Your luggage will be forwarded to you.

E : Have a nice trip!

F : Combien de temps dure le vol?

F : On fera suivre vos bagages.

F : Bon voyage!

C : Komié ler temps vol la?

C : Nou pou fer swiv ou bagaz.

C : Bon voyaz!

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