Bay Biz Fall 2023

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FALL 2023 | VOL. 13 / ISSUE 4 PANAMACITY.ORG
THE VOICE OF BUSINESS FROM THE BAY COUNTY CHAMBER OF COMMERCE UCF DESIGNS SELF-REPAIRING REEFS PANAMA CITY NAVY LAB REBUILDS
( 8 5 0 ) 7 7 0 - 7 0 4 7 • w w w . p f i n s u r a n c e . c o m 1 0 2 2 W . 2 3 r d S t r e e t , S u i t e 2 5 0 , P a n a m a C i t y , F L 3 2 4 0 5 1 2 0 0 1 P C B P a r k w a y , P a n a m a C i t y B e a c h , F L 3 2 4 0 7 D o n ' t w a i t u n t i l i t ' s t o o l a t e ! M a k e s u r e y o u a r e p r o p e r l y c o v e r e d t h i s h u r r i c a n e s e a s o n .

Bay Biz is published quarterly by the Bay County Chamber of Commerce. POSTMASTER

Panama City, FL 32402 or email information@baychamberfl.com

email communications@baychamberfl.com. To request additional copies,

PUBLISHER

Carol Roberts

EXECUTIVE EDITOR

Sydney Clifton

CONTRIBUTING WRITERS

Kim Bodine, Aimee Bright, Ebonee Burrell, Sydney Clifton, Kecia Crawford, Katherine Mapp, Sharon Michalik, Beatriz Oliveria, Lisa Moore, and Valerie Sale

CONTRIBUTING PHOTOGRAPHERS

Sydney Clifton, Kelly Kibler, Brendan Lanham, City of Lynn Haven, Bay District Schools, Patti Blake, and The News Herald

COVER

Downtown Panama City. Courtesy of Destination Panama City. Photographer: Boo Media

ART DIRECTION, LAYOUT, AND DESIGN

BAY BIZ MAGAZINE c/o Bay County Chamber of Commerce P.O. Box 1850 Panama City, FL 32402 850-785-5206 panamacity.org | information@baychamberfl.com

BAY BIZ / FALL 2023 3 18 departments 4 PRESIDENT'S MESSAGE 6 POLITICAL PERSPECTIVE Long-Awaited Rails-to-Trails Project Completes in the City of Lynn Haven 8 DEFENSE INTEL Panama City Navy Lab Rebuilds 10 HEALTH PanCare: Embracing Vision, Growth, and Community for the Future of Healthcare in Northwest Florida 14 EDUCATION A Fresh Perspective: Superintendent Mark McQueen’s Approach to Bay District Schools 20 TECHNOLOGY UCF Designs Self-Repairing Reefs 24 ECONOMIC PROFILE 28 WORKFORCE CONNECTION 29 BAY YOUNG PROFESSIONALS MEMBER TO KNOW 32 BIZ LIST 36 NEW MEMBERS 37 MEMBER ANNIVERSARIES features 18 COVER STORY Reflecting on Resilience: 5-Year Anniversary of Hurricane Michael 30 A LOOK BACK AT OUR INDUSTRY APPRECIATION CELEBRATION fall 2023 14 10 6
send address changes to: Bay County Chamber, PO Box 1850, Bay Biz welcomes story ideas from its readers. To have your story considered, please call 850-785-5206.

In that issue, I point out the day to day operation is managed by a paid staff. However, our management style is to keep our volunteer leadership out front, as that is their reward for giving their time, not only to the organization, but to the betterment of the community.

In order to become Chair of the Board (a volunteer position) an individual commits to a five year trek that begins with Treasurer and continues with Vice Chair, Chair Elect, and Chair of the Board. The final stop is Chair of the Military Affairs Committee. It’s a huge commitment, but stepping through each one of these positions gives them a full and detailed understanding of each department at the Chamber. By the time they become Chair of the Board, they are armed with information so they are prepared to represent the organization at any level.

We take pride in quietly growing individuals that hopefully will take their Chamber experience to the next level by considering using that experience, education and knowledge of running a business to contemplate holding an elected or appointed position within government. The experience provided by the Chamber to its volunteer leaders gives them the exposure and opportunity to build individual relationships within the community to accomplish just that.

The Bay County Chamber’s track record of growing community leaders is second to none. Take a look around you. At appointed boards such as the ECP Airport Authority, Port Panama City, GCSC Trustees and so many more, you will find Chamber leaders. Not to mention the many elected officials that also have carried the Chamber badge on a local, state and federal level. Heck, we’re home to a former Congressman with Chamber roots.

The Chamber experience and being included in top level discussions on community changes, growth, development and political shifts can be an adrenaline rush. Sensitive and challenging issues make a huge difference in our community. We don’t run from these challenges, we hit them head on.

Chamber staff also learn from these individual small business owners and corporate CEOs and apply best business practices to the Chamber. Our volunteers keep us grounded and in tune with the challenges they face daily in the private sector.

Unless you are a Past Chair of the Board of the Bay County Chamber, it is impossible to know the demands placed on these individuals and the time they commit to your community. On top of their own duties in their places of work, our Chair has monthly Executive Committee and Board meetings, as well as represents our organization on the Bay EDA and Bay Defense Alliance. They provide an in-depth Chair’s Message at First Friday, record radio spots, host round tables with area City/ County Managers, give welcome and graduating messages at Leadership Bay and Junior Leadership Bay, do media interviews, and the list goes on. It’s a huge commitment and we thank each of our 110+ individuals that have served in this capacity. We learn from each of you!

Kyle Shoots, President/CEO of System Service & Engineering has taken the challenge on this year. I couldn’t be prouder to serve with an individual that comes from the same roots of being a Bay County native, and understanding the challenges of struggling families and businesses trying to make ends meet. We share common blue-collar roots that give us the drive to help others in our community.

It’s transition time at the Chamber and Kyle’s reign as Chair of the Board is coming to a close. The whole process starts over again with incoming Chair, Joe Holt. We’ll elect six new board members, conduct a new board orientation, hold our Board of Directors Planning Session to create the 2024 Business Plan, and our 2024 Legislative Agenda is being developed. All while still wrapping up 2023 goals.

We’ve had yet another successful year at the Chamber. You’ll be hearing more in the months ahead as we recap those accomplishments at First Friday, the 111th Annual Dinner and Awards Ceremony scheduled for January 19, 2024 and in the January issue of Bay Biz.

Speaking of Bay Biz, in this issue, we commemorate the 5th Anniversary of Hurricane Michael and the great strides made by our community to rebuild Bay County. Also, we’re excited to bring you a story on our new Superintendent of Bay District Schools, Mark McQueen, and excited to see what he has in store for our students and teachers. Be sure to check out all the stories as it will keep you in tune with our little slice of paradise.

We thank the many individuals that have given of their time to Build A Better Bay County and to grow an amazing awardwinning organization, the Bay County Chamber of Commerce.

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Where to begin? I’d like to pick-up where I left off in the Summer issue President’s Message (you can find previous issues on panamacity.org) where I shared a message on the role of Chambers of Commerce within its community.

Long-Awaited Rails-to-Trails Project Completes In The City Of Lynn Haven

Along the course of old railroad tracks throughout the State of Florida runs a network of connecting trails that have been converted into multipurpose paths for communities to enjoy.

The Lynn Haven Rails-to-Trails project, in collaboration with FDOT’s Sun Trail Program, and local non-profit, Friends of Bay County Trails, created a multi-use public trail along former railroad corridors in the city. The trail extends over three miles along the old railroad tracks from SR-390 and Georgia Avenue to U.S. Highway 231, providing pedestrians and non-motorized vehicles with a smooth 12-foot-wide asphalt path. The goal for this project was to tie into the statewide, shared use, nonmotorized SUN Trails Program. Which aims to connect trails across the state of Florida.

Groundbreaking and Construction

To fulfill the sizable vision for this project, its construction was carried out in two phases. In 2015, the city secured a grant for $268,000 for the project’s first phase. The grant funded the preliminary engineering and design of the trail,

which was approved for phase two in 2017. The second phase included an FDOT grant of $4.3 million to complete the project's construction. The city faced several delays that hindered the project’s development. Equipment and supply shortages, the devastating impact of Hurricane Michael, and the 2020 COVID-19 Pandemic all caused substantial setbacks. Completing this project demanded significant dedication from the workforce and attention to detail. Details of the work included striping the tracks, concrete work, stormwater improvements, crafting the trailheads, paving new parking lots located at each trailhead, and finishing other built-in amenities. Despite the roadblocks and challenges, construction finally began in January of 2023, commencing the groundbreaking of the Lynn Haven Rails-to-Trails project.

Ben Janke, Director of Economic Development and Community Redevelopment Agency (CRA) said this is a huge opportunity for not only the City of Lynn Haven but for the entire county and region. Janke also stated, “this project ties into the statewide multipurpose trails system. (The State) has a 30 to 40-year plan for this program, so this is all interconnected not

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POLITICAL PERSPECTIVE

only on the city level but regional and state levels. And, as someone who loves the outdoors, I think it would appeal to a community like ours.”

Trailheads and Multi-Use Path

The Lynn Haven Rails-to-Trail's mission is to encourage everyone to “build healthier places for healthier people.”

The 12-foot wide, and three-mile stretch of smoothly paved asphalt is a nod to non-motorized transportation including but not limited, to bicycles, roller skates, scooters, and running shoes.

“Mrs. Wittkopf worked so hard on this project because she loved our city,” Gainer said. “And just because she was no longer a commissioner didn’t make this Rails-to-Trails project any less important to her.”

Along Highway 231, after a left turn from East Avenue, sits another trailhead, which is dedicated and named after longtime Lynn Haven resident and Mosley High School teacher Ray Wishart. Wishart, an avid cyclist, tragically lost his life in 2016 when he was involved in a collision with a semi-truck while riding on SR 390. In May 2023, Lynn Haven City Commission approved naming the second trailhead in his honor.

Enhancing the Quality of Life

As the City of Lynn Haven completes its Rails-to-Trails project, many individuals anticipate engaging in the recreational opportunities this new development will offer. The paved asphalt multi-use trail will stretch across the city and allows for walking, cycling, enjoying the open air, and so much more. The city is eager to bring these opportunities to both Lynn Haven and Bay County residents.

Along the path are amenities such as benches, multi-station fountains, bicycle repair stations, and lighting poles. The ‘trailheads’, located at each entrance, are dedicated to honorary Lynn Haven citizens: Frances Wittkopf and Ray Wishart.

Former Lynn Haven Commissioner Frances Wittkopf originally envisioned bringing the Rails-to-Trails concept to Lynn Haven. She received much support from former commissioners. Approval to name a trailhead in her honor was motioned and approved at a commission meeting in March 2019. A dedication ceremony was held in July 2019 at the trailhead entrance on the southeast corner of SR-390 and Georgia Avenue.

Lynn Haven City Manager Vickie Gainer explained that Wittkopf played a crucial role in helping start this project by showing how passionate she was about her community and how deserving the community was to have a development like Rails-to-Trails. Wittkopf passed away in 2020.

When asked about how this project will enhance the quality of life for both Lynn Haven and Bay County residents, Bay County Chamber of Commerce President and CEO Carol Roberts stated, “Constructing a multi-use trail will create many community benefits, including safe mobility and a more attractive community in which to live. The Bay County Chamber believes these factors are vital in retaining and recruiting businesses.”

City Manager Gainer also believes it would be a mission nearly impossible without having the support and involvement of the community and residents who have played a significant role in bringing the Lynn Haven Rails-toTrails project to completion.

“There were a lot of instrumental people who helped start this project,” Gainer said. “And the most exciting part (for me) is to not only watch this project come to fruition, but also see the dream of many residents come true.”

The trail operates seven days a week from dawn to dusk.

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Panama City Navy Lab Rebuilds

The Honor Flight Network is a national nonprofit organization comprised of independent hubs working together to achieve the Honor Flight mission: “to celebrate America’s veterans by inviting them to share in a day of honor at our nation’s memorials”. In furtherance of this common goal, we have the enormous privilege of showing our nation’s Veterans the appreciation and honor they deserve. Bay County and surrounding areas experienced a powerful and catastrophic Category 5 hurricane, the first of its kind in the contiguous United States since Andrew in 1992.

Hurricane Michael was the first Category 5 hurricane on record to impact the Florida Panhandle, the fourth-strongest hurricane to make landfall in the contiguous United States, in terms of wind speed, and the most intense hurricane on record to strike the United States in the month of October.

Located under the western eyewall of the storm was Naval Surface Warfare Center Panama City Division (NSWC PCDknown to locals as the Navy Lab), the largest tenant command onboard Naval Support Activity Panama City (NSA PC). The command’s facilities suffered a significant amount of damage

from the storm, with more than 90% of its buildings being impacted and damage ranging from minor water damage to complete devastation. Through those trying times, the NSWC PCD workforce remained resilient and continued to accomplish mission requirements in support of the world’s greatest Navy.

Out of tragedy comes triumph. NSWC PCD continues to make significant strides to repair and rebuild infrastructure in the aftermath of the storm.

In April 2023, a major milestone was reached with the Littoral Innovation and Prototyping Facility Groundbreaking Ceremony. During the ceremony, the spot was marked where NSWC PCD’s newest, most technologically advanced facility would begin to take shape.

Not only does it mark the first building to be constructed on the installation since Hurricane Michael, but also reinforces the Navy’s commitment to and investment in Naval Surface Warfare Center Panama City Division’s (NSWC PCD) ability to dominate the littorals for today’s Navy, tomorrow’s Navy and the Navy after next.

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DEFENSE INTEL

“The Littoral Innovation and Prototyping Facility will improve our ability to accelerate delivery of warfighting capability and sustainment to our core mission areas across multiple domains, from the seabed to space. This new facility will be the cornerstone of our mission and solidify NSWC PCD’s role as the nation's premier center of excellence in mine warfare and expeditionary maneuver warfare,” said Capt. David Back, NSWC PCD commanding officer, during the ceremony held April 21.

This new building will feature a massive high-bay facility and includes workspace and laboratories for our engineers and scientists. Dr. Peter Adair, NSWC PCD technical director, explained some of the layout and how it will improve the Navy Lab’s long-term ability to meet the national defense needs of technology and rapid prototyping in multiple technical domains.

“This building will provide a 54,475 square-foot laboratory, meet unified facilities criteria and be equipped with high bays that include an overhead crane, loading dock, large tank room and elevator. Laboratory spaces will be outfitted for technology development of capabilities which will contribute to the future success of NSWC PCD’s vision to ensure warfighting dominance in the littoral battlespace and coastal areas,” said Adair. “The facility will enhance collaboration and provide new equipment capabilities used during research, development, test & evaluation for mine warfare, special warfare, expeditionary warfare and subsea and seabed warfare operations, all key mission areas for NSWC PCD.”

One of the distinguished members of the groundbreaking official party, Congressman Neal Dunn, representing Florida’s 2nd Congressional District, has been an advocate for the country’s national defense and the mission of NSWC PCD.

“Today’s groundbreaking represents the determination, commitment and hard work that was put into rebuilding this entire base and all of our communities around it. What it tells me is that while a category five hurricane is strong, the people of the panhandle in Florida are stronger,” said Dunn during the ceremony. “Today’s groundbreaking also represents a step forward in military readiness. The Littoral Innovation and Prototyping Facility will improve NSWC PCD’s ability to meet the new defense needs for the nation and the addition will also bring more families and jobs to our region.”

Before the ceremony ended, Back recognized the effort and support that went into this project.

“This day has been made possible by the hard work, dedication and long hours put in by our infrastructure team, Dr. Joe Lopes and Lisa Arrieta of the Science and Technology Department and the Naval Facilities Engineering Systems Command,” said Back. “Also, a welcome and thank you to the members from the Bay County Chamber of Commerce, the Military Affairs Committee and the Bay Defense Alliance. These organizations all play a vital role in supporting the Navy Lab by fostering relationships crucial to future success.”

The construction project aims to be completed in 2026. The Navy Lab has served as a staple in the local community, nationally and globally to our nation’s warfighters through research, development, test and evaluation for the past 78 years. The revitalization and modernization of infrastructure will enable NSWC PCD to strengthen our country’s Naval superiority for the next 78 years and beyond.

BAY BIZ / FALL 2023 9

PanCare: Embracing Vision, Growth, and Community for the Future of Healthcare in Northwest Florida

In 2003, PanCare of Florida, Inc., a Federally Qualified Health Center, opened its doors to the community with a vision to make primary care services accessible and affordable to the medically underserved individuals of Bay County. Since the inception of its first clinic in Panama City, Florida, PanCare has been dedicated to improving the wellbeing of the community. Despite the loss of their visionary founder, Mike Hill, earlier this year, their commitment to his dream of expanding healthcare services in the surrounding areas remains steadfast. With a strong presence in the region, PanCare now operates an impressive network of 14 clinics and 126 access sites across Northwest Florida. Their caring services extend to the residents of Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Liberty, Walton, and Washington Counties. This comprehensive range of offerings includes primary and walk-in medical care, dental, optometry,

behavioral health, 340B Pharmacy, School Health, TeleHealth, and proudly, the largest mobile healthcare fleet in the State of Florida.

At the core of PanCare's mission is the belief that quality healthcare should be accessible to all, regardless of insurance coverage. To bring this vision to life, they have established a sliding-fee scale based on income and household size, ensuring essential services are within reach for every individual, while promoting health equity and inclusion.

PanCare's commitment to breaking barriers in healthcare is evident through innovative programs like School Health, TeleHealth, and the Mobile Program. By providing no-cost medical, dental, behavioral health, and optometry services, PanCare ensures individuals, families, and students can

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HEALTH

conveniently access the care they need. In 2022, PanCare provided services to more than 49,000 patients with over 120,000 encounters, each encounter representing a person who successfully received the healthcare services they needed reinforcing PanCare's dedication to making a positive impact on the lives of those they serve.

As the needs of communities continue to evolve, so has PanCare. With excitement, the organization unveiled plans in 2021 to build a regional medical campus. This ambitious expansion will further empower PanCare to address the growing healthcare demands and provide timely, personalized, and compassionate care to their patients. The PanCare Regional Healthcare Center, comprising 5 buildings, will bring primary and specialty care to residents of Northwest Florida.

"By centralizing these vital services on one campus, we will streamline healthcare, making it convenient and accessible for all... We are focused on affordability, and this center sets a new standard for healthcare, being the first of its kind in Northwest Florida to offer specialty services on a sliding-fee scale," - CEO Robert Thompson.

Scheduled to open in fall 2023, the 340B Pharmacy goes beyond medication dispensing. It will house an Optometry center and a convenient walk-in clinic. The 340B Pharmacy is set apart by its ability to provide deeply discounted rates on a wide range of prescriptions, poised to make a significant impact on the community.

Looking ahead, the organization has successfully secured resources to kickstart construction on the next phase of the Regional Healthcare Center in 2024. This upcoming expansion will see the creation of a cutting-edge Primary Care Clinic, aiming to elevate the standards of medical services for all. The new clinic will be a true gem in the area's healthcare landscape, designed to accommodate the needs of patients efficiently and with the highest quality of care in mind. Boasting 12 encounter rooms, the facility will have ample space to cater to a wide array of medical needs. In addition to its well-equipped encounter rooms, the Primary Care Clinic will house an onsite x-ray and lab, utilizing comprehensive technologies to streamline the diagnostic process, allowing healthcare professionals to provide accurate assessments and timely results. By leveraging these advanced tools, PanCare aims to offer an easy and effective healthcare experience to all individuals in their care.

The organization has set its sights on further enriching their regional complex with an array of specialty providers, catering to diverse medical needs. With exciting plans for cardiovascular, gastroenterology, and more, the upcoming expansion promises to be a notable change for the community. PanCare's dedication to specialized care extends to women's health, with a dedicated women's clinic on the horizon. PanCare stands ready to adapt and grow, ensuring they can continue to provide the highest standard of care to their patients.

PanCare's expansion is great news for the local workforce. In addition to their existing team of over 300 employees, the construction of the PanCare Regional Healthcare Center brings with it the creation of over 100 new jobs. PanCare is paving the way for a more robust and inclusive healthcare landscape. Their investment in comprehensive healthcare and job creation reinforces their role as a pillar of hope and healing in the area.

To learn more about Pancare’s services or explore financial partnerships for the construction of PanCare Regional Healthcare Center, please feel free to reach out at 850.747.5599.

BAY BIZ / FALL 2023 11
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A Fresh Perspective: Superintendent Mark McQueen’s Approach to Bay District Schools

The shiny, yellow school buses stand to attention like soldiers waiting for a morning inspection. With military precision, newly-appointed Bay District Schools (BDS) Superintendent Mark McQueen moves through the ranks, greeting and thanking those who keep the buses roadworthy and those who drive them more than 6,500 miles daily.

It’s his fourth day on the job, with three days until school starts, and meeting the team is at the top of his priority list. McQueen is no stranger to new teams, new missions and new locations, having retired as a two-star General from the United States Army after a 36-year career that spanned the globe and included commands ranging from 8,000 to 30,000 soldiers in geographically disparate locations. He’s used to changing conditions, demanding schedules, global missions and logistical challenges.

Prior to being appointed as the BDS Superintendent (to replace Bill Husfelt, who retired with one year left in his fourth four-year term), McQueen served as the City Manager

for the City of Panama City. Beginning that position just two weeks before Hurricane Michael roared ashore in 2018, McQueen had little time to find his battle rhythm before being called on to execute a city-wide recovery from historic devastation. Ironically, the appointment as BDS Superintendent was effective just nine days before the opening of the 2023-2024 school year.

That timing, he said, is all part of the plan. “I have always followed God’s plan for my life,” he said. “I believe wholeheartedly that I am supposed to be here to do this important work for our children and our community. I am honored to have been appointed to this position by Governor DeSantis,” he said. “I am committed to working with our military community and business partners to leverage all the resources we need, and I know we can accomplish our collective goals.”

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EDUCATION
McQueen is already digging into the trenches by visiting all of the schools and BDS offices to learn more about operations and obstacles.

“I have the utmost trust and confidence in our team members,” he said, “but it’s my job to ensure they all understand how they are a part of our team, and that they are organized for success. I want to understand how Bay District Schools works from the top to the bottom. I need to meet the people who are making the magic happen in our classrooms so I can better understand how we can resource them and position them for success.”

Sprinkling military terms with newly-acquired education vernacular, McQueen sees great parallels between running a school system and organizing soldiers under a unified mission command.

“I think we have to start by clearly defining the problem,” he said. “We need to ascertain whether or not we’re all on the same page with the problem we’re trying to solve. Then we need to determine our strategic approach to execute that unified vision as a Team of Teams.”

As he walks campuses and talks to faculty, McQueen said he’s envisioning a specific framework for his next steps. “Obviously, I have A LOT to learn from all of our employees during the upcoming weeks and months, and I want everyone to know that I take that responsibility very seriously,” he said. “I am an ardent believer in the book Team of Teams: New Rules of Engagement for a Complex World (authored in 2015 by General Stanley McChrystal and others), and I believe in systematic approaches to systemic issues.”

That approach, McQueen said, will include a comprehensive top-to-bottom review of BDS systems to ensure the school district is ready to:

› Adapt quickly to unpredictable situations

› Remove barriers that impede collaboration and learning

› Leverage technology

› Empower people

› Focus on complex problem-solving

And it will all, he said, be built on a solid foundation of quality, grade-level reading instruction. “If you can read, you can do anything,” he said. “So we’ve got to ensure all of our students can read on, or even above, grade level to achieve their academic and personal goals.”

Likening teachers to the military’s “tip of the spear,” McQueen said he’s determined to do all he can to “resource, support and engage our amazing faculty members to do their best work ever.”

That work comes with a sense of urgency, he noted, because BDS is currently ranked 35th out of Florida’s 67 school districts. McQueen is determined to improve that ranking.

“As I walk the campuses and meet with our employees, I see amazing things happening in our classrooms,” he said. “I know each school district is unique, and we have our own challenges, but I want to understand why we’re ranked 35th. Our children, our employees, and our entire community deserve the very best education we can deliver, and I am absolutely 100 percent committed to that goal.”

With a business degree from Auburn University, a master’s in counseling/human development from Troy University, a second master’s in strategic studies from the U.S. Army War College, and senior executive leadership training from Harvard University, McQueen has made a career of studying people and organizations. Those experiences, combined with his detailed knowledge of our community and citizens, provide the foundation of his “marching orders.”

"All of our students who graduate from BDS are future citizens, future voters and future leaders,” he said. “We’re literally building the future, one graduate at a time, and I can think of no finer legacy for a school system than to ensure all students reach their highest potential and go on to impact our community, our country and indeed our world in positive ways.”

While just beginning his educational career, McQueen knows the obstacles faced by many BDS students only too well. His wife, Karen, retired after teaching countless students during her 30-year career with BDS. “I know education has changed in the past three decades,” he said. “And I know from my wife’s experiences that today’s children are facing childhoods very different from those we experienced and remember.”

McQueen remains resolute and undaunted.

“I have been supporting public education my whole life, and serving as your Superintendent just formalizes my commitment to our children and our entire community,” he said. “I believe in Bay District Schools and the people who make up our Team of Teams. I know we can raise the bar, and I know we can make Bay County so proud of the educational opportunities afforded to our children.”

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The raging rain and wind had finally calmed enough to creak open the heavy, rolling doors of the Bay County Emergency Operations Center, shuttered only a few hours before Hurricane Michael made landfall on Oct. 10, 2018.

Bay County Manager Bob Majka greeted his colleague and longtime friend, Bay County Sheriff Tommy Ford, who had made his way from the Sheriff’s Office in Lynn Haven to the county Emergency Operations Center (EOC). His expression, Majka said, conveyed it all.

“After the wind subsided and they rolled those doors up, Tommy was standing outside, and the look on his face said it all – it was bad; I could tell that we had gotten hammered.”

Hurricane Michael, then the third-strongest storm to ever strike the continental United States, had a maximum sustained wind speed of 160 mph and a minimum pressure of 919 mb. It was responsible for 25 deaths in Bay County and 52 total in Florida. The storm cost more than $25 billion total, and damaged or destroyed 77 percent of all buildings in the county. Residents fled, and only in the last few years has the population surpassed pre2018 Census levels.

Countywide, enough debris was collected – 19.38 million cubic yards –to fill up the Dallas Cowboys stadium more than five times.

Amidst all the destruction, however, the resiliency, resolve and strength of Bay County’s citizens was a wonder to behold. With no power, cell service, water or sewer for weeks, the hurricane brought neighborhoods and families together.

In the almost five years since the storm, Bay County government and its municipalities have been steadfast in their efforts to overcome the effects of Hurricane Michael, despite the worldwide COVID-19 pandemic and its ensuing economic uncertainty, multiple natural disasters like wildfires and severe weather events, and political discord at the federal level. “Recovery is a marathon, not a sprint,” Majka said.

One of the first, and most expensive, steps in the cleanup effort was the debris removal. Early on in the process Bay County borrowed some $300 million to go toward recovery efforts, most of which was spent on debris pickup, but also went toward building repairs, pre-storm protective measures, and other expenses. The Federal Emergency Management Agency (FEMA) does not pay communities’ disaster expenses up front. The reimbursement

18 BAY BIZ / FALL 2023

process is very long, arduous and requires extensive oversight from the state of Florida. Counties in South Florida are still waiting to receive reimbursement from storms that happened over a decade ago.

Bay County, however, is a standout in that regard. The county anticipates $345.4 million in reimbursable expenses from both FEMA and the state of Florida. Of that figure, $307.8 million would be paid by FEMA. So far, FEMA has paid $217, leaving $90.8 outstanding. Of the overall $345.4 figure, the state of Florida will pay $18.8 million, and has thus far paid $10.9 million, with $7.9 outstanding.

Bay County received matching waivers of $18.8 million, thanks to decisions made by the federal and state government.

Bay County Commissioner Robert Carroll credits Florida Gov. Ron DeSantis with pace of the reimbursement and recovery.

“He spent his very first day on the job in Bay County, before he was even sworn in,” Carroll said. “Gov. DeSantis has been with us every step of the way, and he’s really exhibited a commitment to our community.”

The need to agilely navigate the bureaucracy of the federal government’s post-disaster grant program – which can mean millions in grant funding for tragedy-stricken communities –spawned the county’s Long-Term Recovery Task Force, comprised of representatives from the municipalities and the school district.

The aim of the group was to brainstorm and vet projects intended to make the area more resilient.

“The main purpose was to have us come together as one to come up with ideas that benefit the entire community,” Carroll said, “working united as a group. In the end we had around 300 projects identified.”

Bay County currently has more than $51 million in federally funded projects that will work to make the community safer.

Just a few examples include a new community center/hurricane shelter at Majette Park, new pumping stations and generators at Williams Bayou, hurricane resistant traffic signal mast arms, the new Western Region Resiliency Center, paving of multiple dirt roads, and much more.

After the storm, affordable housing for the long term quickly emerged as a critical issue. Bay County Commissioner Doug Moore serves on the county’s Affordable Housing Advisory Committee and spearheaded efforts to initiate the county’s program in January 2022 using funding allotted by the state.

According to Bay County Property Appraiser Dan Sowell, 77 percent, or 60,563 of all Bay County buildings were damaged in Hurricane Michael to some degree. Of those, 7,692 residential buildings sustained catastrophic damage.

Since the program began, Bay County Housing has served 330 families and expended $16 million with another 47 clients and $2.3 million encumbered through its Purchase Assistance Program. Housing has served another 21 families with emergency repairs and expended some $277,000 in rental assistance to others in need. The Foreclosure Prevention Program helped 23 families avoid foreclosure with an average award of $3,200.

“This program has been wildly successful,” Moore said. “I couldn’t be prouder of our team and the work they do every day to help the people of Bay County. They are truly making a difference in the lives of these folks, and it feels good to be a part of that.”

Bay County has come so far since the eye of Hurricane Michael passed over. To commemorate the five year anniversary of Hurricane Michael and celebrate the community’s recovery, Bay County is hosting an exhibit entitled Hurricane Michael: A Journey of Strength and Resilience through Oct. 19 at the Bay County Library, located at 898 W. 11th St., Panama City. The exhibit features a hurricane simulator, an interactive display, historical artifacts, and a children’s learning center. Admission is free. Visit www. baycountyfl.gov to learn more.

BAY BIZ / FALL 2023 19

UCF Designs Self-Repairing Reefs

AUniversity of Central Florida engineering researcher is part of an international team of scientists who are developing oyster-based shoreline protection for U.S. coastlines.

The work is through a $12.6 million Defense Advanced Research Projects Agency (DARPA)-funded project that seeks to create self-repairing, biological and human-engineered reef-mimicking structures. The project is led by Rutgers University and is a collaboration among researchers in the U.S. and Australia. UCF is receiving about $800,000 for its role in the project. In addition to Rutgers and UCF, the research team includes Auburn University, Louisiana State University, Mississippi State University, the University of Arizona, the University of Melbourne, the University of Western Australia, Reef Design Lab, the Partnership for Delaware Estuary and the engineering firm WSP.

The reef structures, which UCF is helping to design, will be used to mitigate coastal flooding, erosion and storm damage that threaten civilian and Department of Defense infrastructure and

personnel. The project design also encourages the recruitment of non-reef building organisms, such as marsh and seagrasses, to create a healthy ecosystem.

“We’re not only focusing on the oyster reef, but we’re also bringing in a mosaic habitat concept,” says Kelly Kibler, an associate professor in UCF’s Department of Civil, Environmental and Construction Engineering who is leading the work for UCF. “So, we’re not only working with one species but recognizing that multiple species that inhabit the intertidal zone work together to create further resilience.”

The first of two 50-meter reef installations, which are specially designed to maximize oyster recruitment, will be implemented in the East Bay of St. Andrews Bay, near Panama City in the Florida Panhandle. The installations are specially designed to maximize oyster recruitment.

The overall Reefense project consists of three different teams. The team led by Rutgers University is focusing on a shellfish reef, while the two other teams, led by the University of Miami and University of Hawaii, will work with corals.

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TECHNOLOGY

Kibler’s group will be monitoring the pre- and postimplementation of the reef structure and assessing how the reef and habitat mosaic influence sediment transport near the shoreline.

“This type of natural infrastructure design project is important especially to a state like Florida that is vulnerable to climate change impacts and rising sea level,” Kibler says.

The project consists of three phases that include iterations of designing, implementing and monitoring the structures. The oyster reef team is currently in Phase 1 and is scheduled to implement the first structure in Phase 2, in 2024.

Kibler says the long-term success of the reefs will depend on recruitment and survival of the oysters. If the project is deemed successful, she says the structures could be used in multiple areas of Florida and elsewhere in the world within the range of oysters.

A Word from Our Local Expert

“It’s great to see this type of innovative work happening in our Bay systems! This project is a great example of partners coming together to determine different ways to increase ecosystem functioning. This project perfectly aligns with one of the priority actions outlined in the Comprehensive Conservation and Management Plan (CCMP), which is to conserve, restore and enhance self-sustaining native shellfish populations such as oysters that will support ecosystem services.”

BAY BIZ / FALL 2023 21
Leppo Rents - Bobcat of Panama City 415 N Tyndall Pkwy, Panama City, FL 32404 850-299-9630 | www.lepporents.com
Quoted by Jessica Graham, Executive Director of the St. Andrew and St. Joseph Bays Estuary Program
22 BAY BIZ / FALL 2023

BIGCHANGES TAKINGFLIGHTAT

We’re setting course for an improved airport

KEEPING FLORIDA CONNECTED

For over 40 years, our talented team of more than 1,200 skilled workers has worked around the clock to build safe and reliable connections for their communities. And while we’re dedicated to improving the infrastructure of our state, we are also committed to investing in our employees and helping them reach their full potential.

Advance your career. Help us build reliable connections.

23

current labor statistics for bay county

real estate sales

182,599

Age: 41.8

Force: 98,427

Wage: $48,645

73,552

Income: $62,119 Per Capita Income: $35,155

bay county sales tax collections

24 BAY BIZ / FALL 2023 LABOR FORCE EMPLOYED UNEMPLOYED UNEMPLOYED RATE April 2022 92,380 90,176 2,204 2.4 May 2022 93,813 91,553 2,260 2.4 June 2022 94,900 92,198 2,702 2.8 April 2023 95,511 93,543 1,968 2.1 May 2023 96,294 94,005 2,289 2.4 June 2023 98,516 95,884 2,632 2.7
REALTOR SALES MEDIAN PRICE REALTOR SALES MEDIAN PRICE April 2022 463 $348,987 28,171 $410,000 May 2022 461 $370,000 28,861 $420,000 June 2022 497 $366,900 28,296 $420,000 April 2023 367 $358,250 23,334 $410,000 May 2023 427 $370,400 26,396 $419,900 June 2023 440 $379,900 26,071 $420,000
PANAMA CITY MSA FLORIDA EXISTING SINGLE FAMILY HOMES REALTOR SALES MEDIAN PRICE REALTOR SALES MEDIAN PRICE April 2022 205 $410,000 13,711 $310,000 May 2022 189 $480,000 13,265 $322,000 June 2022 165 $425,000 11,796 $324,900 April 2023 127 $442,500 10,040 $325,000 May 2023 126 $429,179 11,392 $325,000 June 2023 141 $420,000 10,494 $325,000 PANAMA CITY MSA FLORIDA CONDO-TOWNHOMES SALES GROSS SALES TAXABLE SALES TAX COLLECTIONS April 2022 $898.6M $553.9M $34.2M May 2022 $893.6M $561.3M $34.5M June 2022 $913.0M $561.3M $36.2M April 2023 $965.0M $572.8M $35.0M May 2023 $900.5M $539.9M $33.3M June 2023 $944.6M $588.9M $36.8M
RESIDENTIAL COMMERCIAL April 2022 1,017 71 May 2022 951 88 June 2022 1,297 81 April 2023 641 81 May 2023 1,100 89 June 2023 1,115 71 bay county building permits Bay County Demographic Snapshot
County Population:
Median
Households:
Household
Bay
Labor
Average

DATA VIA CENSUS.GOV

bay county bed tax collections

April - June 2023

BAY BIZ / FALL 2023 25 PANAMA CITY PANAMA CITY BEACH MEXICO BEACH April 2023 $170,239.03 $3,070,222.10 $67,176.57 April 2022 $178,916.49 $3,144,831.86 $48,125.90 % Change -4.85% -2.37% 39.59%% May 2023 $199,876.74 $3,821,946.27 $74,684.07 May 2022 $187,601.00 $3,917,156.21 $52,534.56 % Change 6.54% -2.43% 42.16% June 2023 $228,676.88 $6,706,953.62 $149,962.01 June 2022 $259,006.99 $6,684,703.65 $108,609.43 % Change -11.71% 0.33% 38.07%
2022 40,025 2023 37,166 % Change -7.14% 2022 375,590 2023 395,147 % Change 5.21% 2022 379,792 2023 401,275 % Change 5.66% airport passenger traffic northwest florida beaches international AIRCRAFT OPERATIONS (YEAR-TO-DATE) TOTAL PASSENGER ENPLANEMENTS (YTD) TOTAL PASSENGER DEPLANEMENTS (YTD)
BAY COUNTY, FLORIDA UNITED STATES POPULATION Population, Census, April 1, 2020 175,216 331,449,281 Population, Census, April 1, 2010 168,852 308,745,538 POPULATION CHARACTERISTICS Persons under 18 years, percent 20.60% 22.30% Persons 65 years and over, percent 18.60% 16.50% Female persons, percent 50.40% 50.80% White alone, percent 82.20% 76.30% Black or African American alone, percent 11.30% 13.40% American Indian and Alaska Native alone, percent 0.80% 1.30% Asian alone, percent 2.30% 5.90% Native Hawaiian and Other Pacific Islander alone, percent 0.20% 0.20% Two or More Races, percent 3.20% 2.80% Hispanic or Latino, percent 6.70% 18.50% White alone, not Hispanic or Latino, percent 76.60% 60.10% Veterans, 2015-2019 21,135 18,230,322 ECONOMY In civilian labor force, total, percent of population age 16 years+, 2015-2019 59.10% 63.00% In civilian labor force, female, percent of population age 16 years+, 2015-2019 56.30% 58.30% Total accommodation and food services sales, 2012 ($1,000) 565,165 708,138,598 Total health care and social assistance receipts/revenue, 2012 ($1,000) 1,034,384 2,040,441,203 Total manufacturers shipments, 2012 ($1,000) 1,473,839 5,696,729,632 Total retail sales, 2012 ($1,000) 2,728,227 4,219,821,871 Total retail sales per capita, 2012 $15,871 $13,443 BUSINESSES Total employer establishments, 2019 4,673 7,959,103 Total employment, 2019 59,187 132,989,428 Total annual payroll, 2019 ($1,000) 2,440,506 7,428,553,593 Total employment, percent change, 2018-2019 -5.50% 1.60%
how bay county compares nationally...

Looking Back and Moving Ahead Hancock Whitney reflects on the 5 years since Hurricane Michael

On the afternoon of Tuesday, October 9, 2018, Brenda Parker, Manager of the Hancock Whitney Highway 77 Financial Center in Panama City, and her team of bank associates were preparing to close the location early. Hurricane Michael was churning in the Gulf of Mexico, but forecasters had predicted that the storm would continue its northerly track and likely make landfall on the Florida Panhandle. Parker said goodbye to her staff, and told them the financial center would probably only be closed a day at the most.

In the hours leading to landfall, Michael stunned forecasters by rapidly strengthening from a Category 2 to a catastrophic Category 5. Michael’s track then took a sharp northeast turn and slammed into the Tyndall AFB-Mexico Beach area a few miles east of Panama City at around 1:00 pm Wednesday, October 10. The storm’s sudden intensification into a major hurricane caught many by surprise.

The next day, Financial Center Supervisor Shannon Odom was able to survey the damage the storm had wrought on her hometown, including the almost total destruction of the Highway 77 Financial Center. “I’ve lived in Panama City my whole life, and I’ve never

evacuated for a hurricane. But I’ve never seen anything like this devastation. The storm was much worse than anyone anticipated,” she says.

Rapid response, teamwork and a commitment to service

Within 48 hours of the storm’s landfall, Hancock Whitney deployed a mobile banking unit at the Highway 77 location and opened for business. Bank associates from other markets in Hancock Whitney’s then fivestate service area descended on Panama City, bringing supplies, cooking meals, providing shelter and pitching in to work at the mobile unit.

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Shannon Odom, Ben Lee and Brenda Parker

As Parker puts it, “It was important for us to provide needed services as quickly as possible to our clients and anyone else who needed our help. I can’t say enough about how Hancock Whitney supported its associates. The company took care of us so we could take care of the community.”

A few months later, Hancock Whitney reaffirmed its commitment to Panama City by hosting an “all hands in” ceremony to break ground for a new building in the same location. “We wanted the entire community to participate in the groundbreaking and to know that Hancock Whitney would stand with them throughout the rebuilding process, and into the future,” said Hancock Whitney Bay County Market President Ben Lee. “Our most important priority was being there for our clients, associates, and the community at large.”

“People turned to Hancock Whitney for assistance when they couldn’t access their own banks. They were ready to get back to business, and we were happy that we were able to help so many people, regardless of whether or not they were clients,” said Parker.

A little over two years after the storm hit, on November 2, 2020, Hancock Whitney opened its new, state-ofthe-art Highway 77 Financial Center, a powerful symbol of the resilience and perseverance of the people of the Panama City area.

A community rebuilds and looks toward the future

Reflecting on the five years since Hurricane Michael, Parker says what stands out the most to her is the admiration and pride she feels for the associates of the Highway 77 Financial Center. “Our team members rallied around the community and were here for them, even though all of them had personally been impacted by the storm,” says Parker, who added that this experience brought the staff closer together.

As Parker puts it, “We strive to live by our company’s core values, and we’ll do whatever we can to help our community. We were there then, we’re here now, and we’ll be here tomorrow – whatever the future brings. We’re proud to be a part of Panama City.”

The people of Panama City, Mexico Beach and all the

communities impacted by Hurricane Michael have shown the grit and determination that’s characteristic of the people of the Gulf South, and they’re coming back better and stronger than ever. Hancock Whitney remains committed to helping this community recover, and we’re excited about the bright and prosperous future we’re building together.

hancockwhitney.com

Hancock Whitney Bank Member FDIC.
“People turned to Hancock Whitney for assistance when they couldn’t access their own banks... we were happy that we were able to help so many people, regardless of whether or not they were clients.”
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Rebecca Turner and Ben Lee, 2018

Update from CareerSource Gulf Coast

It has been almost five years since Category 5 Hurricane Michael made landfall in the Florida Panhandle, causing widespread damage and destruction. It left a trail of devastation in its wake, destroying homes, businesses, and infrastructure. Thousands of people were left homeless, jobless, and at times hopeless.

• Have a plan for serving each of your audiences that will be impacted.Create a communication plan and determine how you will get in touch with your staff and customers, even if communication systems are down.

• Have a backup plan. Should your business be damaged, include operating from a temporary location.

• Document your inventory with a list, photos, and values for equipment and supplies.

• Have a copy of your insurance policy and know who to contact.

During the disaster, you must ensure your employees heed evacuation notices and keep themselves and their families safe.

Post-disaster:

CareerSource Gulf Coast was in the thick of it. Employees were not only personally impacted, but were responsible for key hurricane recovery efforts that included assisting with disaster unemployment applications, connecting clients to disaster relief resources, and spearheading a National Dislocated Worker Grant. That grant put hundreds of people who lost jobs due to the hurricane back to work with municipalities and nonprofits rebuilding and providing hurricane recovery assistance across Bay, Gulf, and Franklin Counties.

Five years post hurricane plus a worldwide pandemic, the region has made a strong recovery. Bay County’s labor market hovers near a record-low unemployment rate with abundant job opportunities. The county is rebuilding to become more resilient and major economic development investments fuel the region’s prosperity. The local tourism industry continues to thrive.

The five-year anniversary of Hurricane Michael is a reminder of the importance of disaster planning for businesses. We wish to share the valuable lessons our organization learned that are applicable to businesses, community organizations, and local governments across Bay County.

Before the disaster:

• Partnerships are key. Identify your go-to recovery partners and involve them ahead of time.

• Protect your data. Ensure your files are backed up and are also accessible from a cloud service outside of the region. Print essential documents you may need post-disaster.

• Immediately assess the damage and need for outside help, including lodging for staff and partners that will assist in recovery efforts and business operations.

• Contact every staff member and assess their needs. Consider a staff private Facebook group so information, resources, and schedules can be shared. Prioritize their personal needs, as they are also victims of the disaster.

• Create a plan for service delivery and determine your focus, which could vary depending upon the disaster.

• Assess your organization’s need for IT, communication, internet service, and future operating space.

Final tips:

If you are a government-funded entity, communicate your needs to your funding source. If you are a private entity or family, make your needs known to agencies which may be able to help during this critical time.

Remember acute stress can be present in a number of ways, from depression to anger. Be prepared to be patient and understanding.

On this somber anniversary of Hurricane Michael, we are reminded we are all vulnerable to the forces of nature. But it is also a reminder we are stronger together. With a disaster plan in place, the community will come back stronger than ever.

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WORKFORCE CONNECTION

Tanita Ellis Bay County Tax Collector

Originally from Germany, Tanita Ellis moved to Bay County in October 2013 after her husband, who served in the Army, was stationed here. She’s held the position as Assistant Manager at the Bay County Tax Collector’s office since 2020, she loves learning about leadership, helping her team succeed and is proud to serve in the community. Through Chamber programs like Leadership Bay and Bay Young Professionals, she has learned a lot about Bay County and its locals. She is grateful to have experienced the Leadership Bay Ecology Session where she learned about the diverse and unique ecological systems in Bay County as well current conservation efforts. She is dedicated to improving Bay County through her active engagement within the community. Tanita is a student at Florida State University – Panama City Campus and is enrolled in the Professional Communication program. She will graduate and earn her Bachelor’s degree in May 2024.

When not at work, Tanita loves spending time with her family, friends and pets. Her favorite activities include going to Shell Island, fishing, swimming, running and bike riding with her partner and her 10 year old son. They love traveling and often enjoy the outdoors by going camping and hiking.

BAY BIZ / FALL 2023 29 careersourceGC.com Talent recruitment Screening & assessment Labor market data Customized training Available office space Employer Services Job search assistance Resume & interview assistance Job fairs & hiring events Training in high-demand careers Veteran & military spouse services Job Seeker Services An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers of this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711. In compliance with the Stevens Amendment. CareerSource Gulf Coast must provide percentages of the total cost of programs/projects financed with federal money and non-governmental sources as well as dollar amounts of the federal funds for projects and programs. You may find this information at careersourcegc.com. SOLUTIONS THAT WORK FOR YOU CAREERSOURCE GULF COAST IS YOUR CONNECTION TO CONNECT WITH US (850) 872-4340

Shining a spotlight on companies that help diversify Bay County’s economy, the Bay County Chamber of Commerce hosted its Industry Appreciation Celebration (IAC) during the month of September. The month-long celebration is designed to acknowledge existing businesses in appreciation for their involvement in the community and their contributions to economic development.

THANKS TO OUR Sponsors:

PRESENTING // Florida Power & Light

SPORTING CLAY TOURNAMENT // Chance to Win Sponsor: Pancare of Florida; Tournament Sponsors: Hancock Whitney, Maritech Machine, CWR Contracting; Lunch: Trustmark; Prize: Panama City Toyota; Refreshment Cart: Borusan Berg Pipe; Cart Sponsor: Brock Pest Control

INDUSTRY APPRECIATION CELEBRATION AWARDS BREAKFAST // Award: Gulf Coast State College; Gold Sponsors: CIWEB

TABLE SPONSORS // Bay County Board of Commissioners, Borusan Berg Pipe, City of Panama City, Hancock Whitney, Maritech Machine, Panhandle Credit Union, Port Panama City USA, The St. Joe Company, and Trustmark Bank

Business Expansion The St. Joe Company

The St. Joe Company recently expanded by opening two new hotels. These properties address the community’s evolving needs, catering to different types of travelers, events and conferences.

Embassy Suites by Hilton Panama City Beach Resort

- a 255-room oasis that has quickly become a soughtafter destination for travelers seeking a comprehensive vacation experience. With 124 rooms located in the heart of downtown, Hotel Indigo Panama City Marina satisfies travelers interested in experiencing the local culture. This expansion isn't just about rooms; it's about opening new horizons. By offering unique and tailored experiences, these hotels have ushered in new customers and markets, further solidifying Bay County's position as a prime destination. These projects have not only added 379 new rooms to Bay County's hospitality inventory, but have also created almost 200 new jobs, contributing positively to the local economy and community growth.

Newcomer Cramer Marine & Outdoor

With decades of franchised automotive dealership experience, brothers Chris and Will Cramer have recently launched a new business venture, Cramer Marine & Outdoor. The brothers have channeled their expertise in automotive service and sales experience into the marine industry with the goal to keep their customers’ adventures alive. Cramer Marine & Outdoor offers customers new and used boat sales, along with motors, service repairs and more.

With a dedicated team of five full-time employees, Cramer Marine & Outdoor is already making waves. They believe customers should be able to schedule service in a timely manner, receive regular updates throughout the repair process and get their boat back on the water as quickly as possible. Their Yamaha Certified Mechanics can attend to customers’ service needs and can work on nearly any brand outboard engine. Within the next five years, they envision expanding their team by 15-20 more individuals and anticipate adding another location in Panama City Beach.

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Small Business of the Year

PCB Entertainment, LLC.

In 2012, PCB Entertainment, LLC was born from four individuals who shared a passion for live events. With a collective vision, they worked to bring extraordinary experiences to life, and today, their success speaks volumes. PCB Entertainment, LLC. produces music festivals, tours and events. They are the parent company and driving force behind Gulf Coast Jam, a music festival that has secured its place as one of Bay County's premier annual events. Now, with one employee stronger, their impact resonates far beyond their size. PCB Entertainment, LLC achieved an incredible 100% increase in sales from 2018 to 2022.

Despite the challenges they’ve faced, their events have become huge economic drivers for the Bay County area, drawing large crowds and big name musicians. The heightened amount of visitors leads to increased support of local businesses and a surge of job opportunities. This event creates lasting memories for attendees that echo throughout the community.

Manufacturer of the Year

The Natural Light

The Natural Light has been manufacturing products and exporting from its plant in Lynn Haven, Florida for over 35 years. This facility symbolizes their growth and progress, serving as a testament to their dedication to quality, innovation and local craftsmanship. Founded in 1978 by Harvey Hollingsworth, The Natural Light’s evolution from its beginnings as a wicker lamp business to a multifaceted manufacturing powerhouse is impressive. The Natural Light's craftsmanship has earned them a distinguished reputation, with their products gracing some of the world's most prestigious hotels and finding a home in numerous US Embassies and Consulates. One of the main reasons for their success is the employees. This family-owned company treats all employees like family and works hard to make the factory a desirable place to work. Over its impressive 45-year journey, the company's mission has remained the same, to create original, high quality products.

The Natural Light's creative process is exemplified by their accomplished main designer, a national title holder of 'Designer of the Year'. Their portfolio comprises original designs, crafted in-house. Their commitment to producing locally and fostering originality is the cornerstone of their remarkable success.

A RECAP OF SOME OF THE MONTH'S CELEBRATIONS

Innovation

Fuel Mule Fillup

Fuel Mule Fillup is a game-changing innovation in the world of fuel services. For generations, consumers have had to visit a gas station and pump their own gas for vehicles and boats. However, Gunther VanWinkle, President and CEO of Fuel Mule Fillup is revolutionizing this process by bringing gasoline directly to customers. This innovative approach not only saves time but also offers unparalleled convenience.

Their groundbreaking business model has yielded impressive results. In just 10 months, they have expanded services by adding a second truck to their fleet and have quadrupled their area of service. The Fuel Mule Fillup mobile application streamlines customer interactions and administrative processes, offering a comprehensive platform for managing fuel requests, billing and required state recording. They plan to continue their expansion into additional counties, making their innovative fuel delivery service accessible to more consumers.

BAY BIZ / FALL 2023 31

ServisFirst Bank Welcomes LJ Rigby

LJ Rigby joins ServisFirst Bank Panama City as a Commercial Banking Officer. Prior to his employment with ServisFirst Bank, Rigby worked at Regions Bank for over ten years, and brings with him a wealth of knowledge and experience to his new role. During his time at Regions, Rigby had several roles from business banking, branch management, and most recently as a mortgage loan officer. LJ was a top performer at Regions, being recognized as a Chairman’s Club winner. Rigby is a Panama City native who served honorably in the United States Navy as a Corpsman, and was formerly the Treasurer of the East Bay Rotary Club. He is also a past member of the Military Affairs Committee and a former Junior Achievement Board member. Rigby currently serves on the Board of Win Within, a nonprofit started by current Philadelphia Eagles and former Florida State Seminoles star, Janarius Robinson.

Kresta Brown Joins Peoples First Insurance

Kresta Brown recently started her career as a Commercial Lines Producer with Peoples First Insurance. She grew up in the Panama City area and loves the beach life atmosphere. She attended Florida State University where she earned a degree in Music Therapy. After teaching elementary school music, she devoted years to raising her three children, during which time she also led music in local churches. She has since spent a decade in real estate investing before transitioning to the insurance industry.

Minto Communities receives Eliant HomeBuyers’ Choice Awards

Minto Communities USA has received seven 2023 Eliant HomeBuyers’ Choice Awards. The awards are presented annually to home builders judged by their own home buyers to have provided the best customer experience. Award-winning builders were selected based on results from 190,000 surveys administered by Eliant to all of the recent homeowners of more than 200 major home builders throughout the U.S.

ServisFirst Bank Panama City commemorated its expansion into Panama City with a ribbon-cutting ceremony on January 26, 2023, and is located on the sixth floor of the Chapman Building, 1022 West 23rd Street, Suite 600, Panama City, FL 32405.

Kresta loves spending time with her three children, traveling, and reading. Her favorite destinations have been Alaska and the Mexican Riviera. Kresta can often be found hanging with her Cavapoo puppy, Oliver, watching her daughter’s volleyball games, and eating Mexican food with her kids.

Kresta is excited to be part of the Peoples First Insurance family. She loves working for a local company that supports the local community. She is excited to be able to help local businesses with their insurance needs.

Minto received the first place HomeBuyers’ Choice Award in the category of First Year Quality: HighVolume Builders. Minto also received the third place award for First Year Customer Service Experience: High-Volume Builders.

Minto construction representatives received five Construction Representative of the Year awards. David Williams received the first-place award, while Chad Dennis and Matt Cole tied for the third-place award, in the High-Volume Survey Responses category. Oscar Jaimes received the first-place award and Bob Richards received the fifth-place award in the Medium-Volume Survey Responses category.

Minto Communities USA, headquartered in Florida since 1978, builds masterplanned communities and homes in Florida and South Carolina. Minto is known in Bay County for Latitude Margaritaville Watersound near Panama City Beach.

32 BAY BIZ / FALL 2023

military installations involved. The collaboration has led to substantial improvements in educational outcomes for military-connected children, creating an environment that nurtures their growth and success.

well-being and education of each and everyone of our local military-connected children.

Commanding Officer of Naval Support Activity Panama City, Cmdr. Michael Mosi, expressed his elation and gratitude upon receiving this prestigious honor for the second consecutive year.

Naval Support Activity Panama City and Partners Win

Naval Support Activity Panama City, along with its esteemed partners, has once again emerged victorious as the recipient of the revered "2023 (LTG) Pete Taylor Partnership of Excellence Award." This prestigious accolade was presented at the recently concluded annual Military Child Education Coalition Global Summit held in Washington, D.C. It is the second consecutive year this remarkable partnership has been recognized for its outstanding collaborative efforts and successful initiatives benefitting military-connected children. This award serves as a resounding acknowledgement of the exceptional projects and initiatives undertaken by the school districts and

Naval Support Activity Panama City's trusted community partners in this resounding achievement include Tyndall Air Force Base, Bay District Schools, local charter schools, Gulf Coast State College, and Florida State University Panama City. The "2023 (LTG) Pete Taylor Partnership of Excellence Award" signifies the extraordinary commitment and fruitful endeavors undertaken by these institutions in fostering the overall

"We are thrilled and humbled to be bestowed with the '2023 (LTG) Pete Taylor Partnership of Excellence Award' once again. This recognition is a testament to our unwavering dedication to the betterment of education and the welfare of our military-connected children," Cmdr. Mosi remarked. "The collaborative efforts of Naval Support Activity Panama City, Tyndall Air Force Base, Bay District Schools, local charter schools, Gulf Coast State College, and FSU Panama City have truly set a remarkable standard, and we are proud to showcase the powerful impact achieved through our collective work."

BAY BIZ / FALL 2023 33 Have a submission for the Biz List? Please email your news releases to communications@baychamberfl.com. For All Your Electrical & Plumbing Needs Residental • Commercial • Generators 850-622-4099 www.metropower.com/request-service/ 850-864-4099
Bryan Taylor 850.624.7521 Bryan.Taylor@ServisFirstBank.com Member FDIC Equal Housing Lender
34 BAY BIZ / FALL 2023 IFCU_Bay_Biz_Fall2023.indd 1 8/11/23 3:38 PM A new way to Buy Your Next Toyota Build and price your new Toyota online at smartpath.panamacitytoyota.com

Always Get to know our family. PH Panama City Ad 2023.indd 1 8/23/23 11:59 AM

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BAY BIZ / FALL 2023 35
Electric
As your hometown utility, Gulf Coast
Cooperative is locally owned by those we serve. We improve quality of life by safely providing affordable and reliable power. We also promote job development and support education and healthcare. In doing so, we help our communities and the people we serve: our member-owners.
It’s another way your hometown electric cooperative is always here for you. SKILLED NURSING AND REHABILITATION 24-HOUR NURSING SERVICES PHYSICAL THERAPY • OCCUPATIONAL THERAPY SPEECH THERAPY • HYDROTHERAPY PRIVATE ROOMS 3212 Jenks Avenue, Panama City, FL 32405 (850) 771-1521 • PruittHealth.com The PruittHealth Organization complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

NEW MEMBERS from Jun 1 to Aug 31, 2023

850 Prep’d 559-776-7644

ADT Home Security

850-919-6624

Advance America

811 N. Tyndall Pkwy. Panama City, FL 32404

850-763-1910

Advance America

619 W. 23rd St. Panama City, FL 32405

850-873-6162

Bay Balloons PCB

850-775-8350

Beach Bum Photography, LLC

21416 Marlin Ave.

Panama City Beach, FL 32413

850-610-6688

Beaute By Andrea LLC

531 Jenks Ave. Unit A

Panama City, FL 32401

850-532-7310

Beef O’ Brady’s Callaway

842 N. Tyndall Pkwy.

Panama City, FL 32404

850-215-3905

Beste Travel Design

504-547-2199

Biz Problem Solutions LLC

850-814-5375

Blue Seas Cleaning & Home Repair

850-704-7190

Cardinal Financial Company

55 W. 5th St.

Panama City, FL 32401

850-774-2811

Charlie Coram’s Place in Bayou George

6204 Hwy. 2301

Panama City, FL 32404

850-769-4733

Charlie Coram’s Place, Inc.

2711 W. 15th St.

Panama City, FL 32401

850-872-3447

Fisher House Of The Emerald Coast, Inc.

P.O. Box 2007

Eglin AFB, FL 32542

850-259-4956

Fit56

850-628-0221

Florida SBDC at UWF

11000 University Pkwy.

Pensacola, FL 32514

850-474-2532

Gulf Life Real Estate, LLC

6718 Hwy. 77

Panama City, FL 32409

850-704-9213

Hitchcock Real Estate

1107 Beck Ave.

Panama City, FL 32405

850-866-2158

JD Maclang Boutique & Custom Jewelry

625 US Hwy. 231

Panama City, FL 32405

850-215-2181

JLG Architects

701-200-5834

Kitchen Designs Group

7934 Front Beach Rd.

Panama City Beach, FL 32407

850-213-4505

Lavished Ministries

1701 Tennessee Ave. Ste. 200

Lynn Haven, FL 32444

850-532-2235

Makaira Construction Group

1719 MLK Jr. Blvd.

Panama City, FL 32405

850-401-9711

Marco’s Pizza Lynn Haven

1703 Ohio Ave.

Lynn Haven, FL 32444

850-248-8111

Marco’s Pizza PCB

16818 Front Beach Rd.

Panama City Beach, FL 32413

850-249-9888

Maxfit Sports Nutrition

103 W. 23rd St., Ste. E-5

Panama City, FL 32405

850-257-5780

Mexico Beach Crossings

155 Town Village Blvd.

Mexico Beach, FL 32456

850-818-3684

Panhandle Helicopter

17711 Beach Park Trail

Panama City Beach, FL 32413

850-230-2080

People 1st Real Estate, LLC

2310 Hwy. 77, Ste. 110-175

Lynn Haven, FL 32444

850-640-4512

Private Wealth Management & Consulting

1680 Metropolitan Circle

Tallahassee, FL 32308

850-692-2500

Property Partners

2303 W. 19th St.

Panama City, FL 32405

321-890-5364

Quick & Clean, Inc.

500 Capital Circle SE, Ste. B1

Tallahassee, FL 32301

850-765-0049

Regal Regency Theater

1515 W. 23rd St.

Panama City, FL 32405

850-299-1171

Rudy’s Country Store and BBQ

14501 PCB Pkwy.

Panama City Beach, FL 32413

850-588-1996

Sandi Smith Sells the South Group

850-249-0313

SEATOW of Panama City

1717 Thomas Dr.

Panama City Beach, FL 32408

850-234-2323

South Walton Plastic Surgery

2048 W. Co. Hwy 30A, Unit R2108

Santa Rosa Beach, FL 32459

850-387-2398

St. Andrews Bodega

2513 Jenks Ave.

Panama City, FL 32405

850-215-0366

Team MVP – eXp Realty

850-774-3186

The Planning Collaborative

850-319-9180

The United Hands Project

954 Magnolia Ave.

Panama City, FL 32401

850-960-8700

The Witches of Bay Point

205-249-4016

Tropical Spas and Pools

3612 W. 23rd St.

Panama City, FL 32405

850-763-8942

United Hands Counseling & Consulting

954 Magnolia Ave.

Panama City, FL 32401

850-960-8700

Unity of Panama City

P.O. Box 105

Panama City, FL 32402

850-769-7481

Warrior Beach Retreat

850-625-0736

Wheelhouse Consulting & Engineering, LLC

429 S. Tyndall Pkwy. Unit T

Panama City, FL 32404

850-896-6597

36 BAY BIZ / FALL 2023

65 years

Remsco, Inc.

60 years

Capt. Anderson's Marina

35 years

Junior League of Panama City

25 years

Diamond Title Agency

Emerald Shores Health & Rehabilitation

PCB Convention & Visitors Bureau

SEE PCB Visitor Magazine

Second Chance of Northwest Florida

25 years

Anderson Construction Company

Bay County Property Appraiser

Bay Education Foundation

Coconut Creek Family Fun Park

Dr. Guy York

Girls Inc. of Bay County

Innovative Professional Solutions, Inc.

MEMBER ANNIVERSARIES

from Jun 1 to Aug 31, 2023

Keeton Corrections

Key Electrical Supply, Inc.

Lawnscapes, Inc.

Maharaja's Fine Jewelry & Gifts

Padgett Business Services

Panama Business Machines, Inc.

Panama City Rescue Mission

Panama City Surgery Center

Retina Specialty Institute

Select Speciality Hospital Panama City

Staats, White & Grabner

State Farm - Michael Lovchuk

15 years

Digitrax, Inc.

Palm Bay Education Group

10 years

Community Bank

Lighthouse Marina

Loyalty Credit Union

Orkin Pest Control

Pirate's Cove Marina

5 years

Bay County Tax Collector

Cook's Pest Control

Crowley Wealth of Ameriprise Financial Services

Custom Glass and Fabricators

FUEL Media Holdings 2, LLC

Flooring Depot of Panama City

Holi Indian Grill

Intellichoice Builders, LLC

Resource Realty Group, LLC

Southern Orthopedic Spine Surgery

Think Real Estate PCB

All-Inclusive Rate All One Level

Warm, inviting and thriving, Mathison is all you would expect from Panama City’s only faith-based nonprofit retirement community. You will quickly see why Mathison residents love their home! Retirement Community

Highway 390 (850) 215-4663 mathisonretirement.org

BAY BIZ / FALL 2023 37

A faith based 501c3 Ministry Serving Bay County since 1984

Located: 701 Jenks Ave, Panama City, FL

Office phone: 850-763-1110

Clinic Hours: Monday, Tuesday & Thursday from 9 a m - 4 p m

Office Hours: Mon-Thursday 9 a.m. - 4 p.m.

All Services are Free & Confidential:

Pregnancy Tests

Ultrasounds (Limited)

Parenting Program for Moms and Dads

Adoption Referral

Post-Abortion Recovery Program

Abortion Pill Reversal

Men's Ministry

Sharing the Gospel of Jesus Christ

38 BAY BIZ / FALL 2023
40 BAY BIZ / FALL 2023 WHEN LIFE IS FULL OF SURPRISES, OUR LOCAL LENDERS ARE HERE TO HELP! TY JOHNSON SENIOR VICE PRESIDENT 1602 W 23RD STREET PANAMA CITY, FL 32405 850.704.4335 NMLS# 1597521 CHRISTY COULTHARD VICE PRESIDENT 11341 PANAMA CITY BLVD PANAMA CITY BEACH, FL 32407 850.775.1016 NMLS# 791088 JENNIFER GUYNN VICE PRESIDENT 1602 W 23RD STREET PANAMA CITY, FL 32405 850.250.3511 NMLS# 284506 TREY BROWNLEE LOAN OFFICER 11341 PANAMA CITY BLVD PANAMA CITY BEACH, FL 32407 850.775.1007 NMLS# 2140973 SARAH RACKLEY ASSISTANT VICE PRESIDENT 11341 PANAMA CITY BLVD PANAMA CITY BEACH, FL 32407 850.775.1002 NMLS# 1867768 JASON CROWE PRESIDENT, FLORIDA COAST DIVISION 11341 PANAMA CITY BLVD PANAMA CITY BEACH, FL 32407 850.775.1001 NMLS# 416015 JASON MOREHOUSE PRESIDENT, BAY COUNTY DIVISION 11341 PANAMA CITY BLVD PANAMA CITY BEACH, FL 32407 850.775.1008 NMLS# 653120
BAY BIZ / FALL 2023 41 DE ST IN AT IONP ANAM AC IT Y. CO M
42 Education Funding Retirement Planning Tax Management Investing Assistance Risk Management Looking for Securities offered through Securities America Inc., member FINRA/SIPC. Advisory services offered through Securities America Advisors, Inc. 850-692-2500 | pwmcllc.com Business Services
BAY BIZ / FALL 2023 43 2251 West 23rd Street • Panama City, FL 850-250-5489 • BillCramerGM.com 2023 GMC SIERRA 2500 HD DENALI BOLD AND DISTINCTIVE.
PO BOX 1850 PANAMA CITY, FL 32402 Home and community information including pricing, included features, terms, availability and amenities are subject to change and prior sale at any time without notice or obligation. Distances are approximate and should be verified by buyer. Pictures, photographs, colors, features, and sizes are for illustration purposes only and will vary from the homes as built. D.R Horton, is an Equal Housing Opportunity home builder. Florida Registered Building Contractor License #CBC1262595 EQUA HOUSING OPPORTUNITY Model Home Open DailyScan to get driving directions from your location! Scan to visit Liberty on www.drhorton.com Find your new home today! Liberty neighborhood is conveniently located in beautiful Panama City off of Star Avenue near 231. Located just 25 minutes from Tyndall Air Force Base, 20 minutes to hospitals, and less than 15 minutes to shopping, restaurants, and grocery stores you will be amazed at the convenience once you enter the winding entrance to this beautiful sanctuary. AMENITIES • Amenity Center • Exercise - Fitness • HOA • Pool/Splash Pad • Sidewalks • Community Mail Box Station • Outdoor Kitchen and Pavilion Contact us today to schedule your tour: 850-588-1962

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