Stainless Steel & Aluminium Processors & Distributors
YOUR METAL YOUR WAY Latest news & information from
nogt? WHAT’S NEW AT Issue 1 Summer 2019
New services, new working hours, new investment and a lot more. It’s easiest to ask “what’s NOT new at Cashmores!”
With a track record stretching back over 60 years, we know a lot about UK manufacturing. Enough to understand that in today’s challenging climate, more than ever, our customers need a metals supplier that can help them to be more responsive, more agile
NEW AT CASHMORES full details on p 2 CASE STUDY Multiple benefits for fabricator MEET THE TEAM How can we help you? P2
www.cashmores.com
CASHMORES? You probably already know Cashmores as the leading specialist coil processor in stainless steel and aluminium.
IN THIS ISSUE:
and more competitive. So, we’ve made a raft of important changes and upgrades to help you stay ahead of the game.
A message from the management “Your Metal, Your Way” ...our new tag line is much more than an empty promise. We think these four words sum up what Cashmores is all about: supplying our customers with a responsive, reliable service that’s genuinely bespoke. Non-standard sizes to reduce scrap and streamline processing; custom edge dressing; polished finishes; protective films...
Check out what’s new at Cashmores overleaf. As, you’ll see – it’s easiest to ask: “What’s not new at Cashmores!”.
Think of it like this: In an ideal world, how, when & where would you like your metals supplied? Then think: Cashmores.
For full details, turn to page 2
That’s what we mean by “Your Metal, Your Way”.
Multiple benefits for fabricator customer Historically, one of our customers had purchased grade 304 (1.4301) dull polished both sides standard 2500mm x 1250mm sheets. Following a discussion with the customer, our team spotted an opportunity for cost saving. By producing several bespoke lengths Tel: 01922 720930
on our decoiled to length machine and then dull polishing and laser coating them on our inhouse polishing machine, we were able to maximise the material so scrap levels were reduced by over 15%.
blanks laser cut to size, de-burred and delivered to the customer, to meet their first stage process requirements.
We were also able to go a step further and organise a subcontractor to get the
For full details, call Andy Groom on 01922 619227
The result: lower scrap, excellent quality and a more streamlined process with reduced costs. Minimal waste resulting from the use of bespoke decoiled to length stainless steel sheets.
Email: cashmores@cashmores.co.uk www.cashmores.com
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Cashmores Stainless Steel & Aluminium Processors & Distributors
YOUR METAL YOUR WAY New double shifts for increased production capacity
New IT systems for improved administration
In June 2019, we introduced a new double shift pattern at our plant, to meet demand and improve our responsiveness. Plant shifts are now from 6am to 10pm.
Our commitment to quality extends beyond the plant – into every aspect of the business, including the way we administer customer accounts. We are currently implementing an IT upgrade to ensure great service and compatibility with customers’ systems.
This move has resulted in an average reduction in lead times of 50%. Needless to say, we’re getting great feedback from customers who are enjoying on-time delivery percentages in the very high 90s.
New office hours for extended customer service Following discussion with customers and our sales team, please note that we have extended our office hours. We are now open for business between the hours of 8am and 5.00pm, Monday to Friday.
Ongoing investment in new machinery to extend our services
plant operations and procedures, resulting in the introduction of a host of small improvements that customers and staff are appreciating.
New outlook – same strength & stability
so you can be sure of benefiting from our strength, resources and buying power. Whatever your manufacturing challenge, remember, with Cashmores, you get your metals your way.
There’s one aspect of Cashmores that hasn’t changed. We’re still part of the world’s leading metals stockholding family,
Nationwide Coverage Wherever you are in the UK or Ireland, Cashmores delivers!
We’re currently in the process of commissioning a new edge dressing machine to add to our finishing services. Look out for news on this development very soon.
Quality system and Health & Safety enhancements Over the last year, we’ve carried out an audit of our
MEET THE TEAM Call Cashmores today and speak to one of our expert sales specialists, who are supported by a fully trained plant team behind the scenes.
John Ferguson
Andy Groom
Tim Hodgetts
Catherine Desmenez
01922 720930
Service Centre Manager DDI: 01922 619201 E: jferguson@cashmores.co.uk
Business Development Manager DDI: 01922 619227 E: agroom@cashmores.co.uk
Business Development DDI: 01922 666344 E: thodgetts@cashmores.co.uk
Business Development DDI: 01922 619210 E: cdesmenez@cashmores.co.uk
Joe Grundy
Conor Barnard
Karen Causer
Customer Service DDI: 01922 619226 E: jgrundy@cashmores.co.uk
Customer Service DDI: 01922 619225 E: cbarnard@cashmores.co.uk
Works Manager T: 01922 720930 E: kcauser@cashmores.co.uk
Cashmores Metals Limited Upper Brook St, Walsall, West Midlands WS2 9PD
Tel: 01922 720930
Email: cashmores@cashmores.co.uk www.cashmores.com
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