Technicians
My Computers
More Permissions Restrain techs from knowing the request details before opening a session. Also, limit techs to view only the first pending request in their consoles.
What the new
Support Express In the Admin Area Mark requests as urgent through the Admin Area. Also, decide which techs have permissions to do so.
is packing
inSight Lite information available to all PCs
5.50 RC Update Find all the major features introduced by the new BASE version. Aditionally, the overall performance has been increased and bugs corrected.
Advanced System Information of every computer will be automatically collected and available on the Admin Area.
Console Startcontrol.com Urgent Requests Sessions can now be identified as urgent, directly on the Console.
During a session Transfer a request and let your fellow technician know that this is an urgent matter.
beanywhere.com
New Agent for Mac Seamless and fast remote control of computers with Mac OS X 10.7 or better, supporting multiple users, screen share, restart and reconnect and multi-tenant authentication.