RE:INVENT | THE ROAD MAP

RE:INVENT

We’ve released a roadmap for the journey we face ahead as we re:open our cafés in this ever-changing environment.

Highlights follow, along with snapshots of these ideas being put to the test by our teams. Visit the extranet or contact your senior leader to see the full document. The three main goals that are guiding our teams are to:

RE:INSPIRE

our guests by serving the same craveable, cooked-from-scratch food they know and love in new ways that feel not only safe, but thoughtful. Food still matters — maybe more than ever. We remain committed to local, seasonal, and sustainable sourcing, to finding ways to strengthen our food system, and to minimizing waste where possible.

RE:STORE

confidence in café dining for our clients and guests through highly visible cleaning and service protocols and technology-driven solutions.

RE:CONNECT

with our guests as café culture shifts. Our cafés have always been an essential part of the fabric of the communities we serve — places to meet, connect, and relax. We’re developing creative ways to keep our guests excited and engaged with our teams, and each other.