Momentum: Train for the job you want by BeCreative

UNEMPLOYED FOR A YEAR OR LONGER?

TRAIN FOR THE JOB YOU WANT Training, Education & Real Experience

MOMENTUMSKILLS.IE Training

Certification

Work Placements

Follow Up Supports

MOMENTUM An overview

Reaping the rewards Participants share their stories

Taking the first step on the road back to work - We profile businesses that have witnessed the success of the MOMENTUM programme first-hand

Course listings

Broaden your employment opportunities today Equipping yourself with the right skills and qualifications will strengthen your job prospect

The building blocks of recovery The regeneration of the construction industry is gathering pace

11 MOMENTUM – an overview Training for Jobs in 2015

Get connected ICT opportunities are booming

Moving with the times The transport, distribution and logistics sector is emerging as an interesting market for those trying to get their foot on the

employment ladder

Positive outlook for jobs in the Irish tourism sector

A course for the future There are courses to get you exactly where you want to go in your career, and some industries are progressing rapidly

A BeCreative Editorial Production www.becreative.ie Editor:

Mark Corcoran

mark@becreative.ie

Up to 6,500 people who

here are jobs

initiative for people who are

available. An Tá-

a year or more unemployed

have been unemployed for

naiste Joan Burton

and who are looking for help

12 months or more can use

and are aligned to levels 4 to

recently stated that

more. Courses are free, full time

to get their careers moving.

MOMENTUM to gain skills

6 on the National Frame-

the Government has made

MOMENTUM is there to

and have doors opened to

work of Qualifications (NFQ)

significant progress on the

provide those people with

them in sectors such as con-

or to an industry recognised

employment front, with an

an opportunity to get jobs in

struction, information and

certification within the

additional 75,000 people

sectors of the economy that

communications technology,

sector. The projects range in

back at work since 2012. In

are growing and are in need

transport, distribution and

duration from 23 weeks to

fact figures from the CSO in-

of skilled employees. The in-

logistics, tourism, financial

45 weeks and are available

dicate that the standardised

itiative funds the running of

service, manufacturing and

throughout the country.

unemployment rate (SUR)

free training courses, which

in January 2015 was 10.5

include skills training, cer-

per cent, down from 10.6per

tification, work placement

cent in December 2014. The

and after course supports

seasonally adjusted unem-

for the participants.

ployment rate from the most

One of the key elements

recent Quarterly National

of the MOMENTUM courses

Household Survey (QNHS)

is that work placements are

was 11.1 per cent in the third

sourced for participants;

quarter of 2014.

these placements give

Many sectors of the econ-

motivated participants the

omy are growing and are in

opportunity to showcase

Contributors: Tara Leigh

need of motivated employ-

their skills and value to

Eric Davidson

ees. MOMENTUM, a SOLAS

prospective employers.

Advertising:

Philip Wharton

initiative, is there to provide

pwharton@independent.ie

(01) 7055445

Design:

INM Design Studio

studio@production.ie

Repro:

Independent Newspapers (Ireland) Ltd,

27-32 Talbot Street, Dublin 1

“The unemployment fig-

that workforce. The initi-

ures are still too high,” said

ative funds the running of

Joan Burton recently. “This

free education, training and

is why initiatives such as

work placement projects for

MOMENTUM are so crucial.

those unemployed for over

They help jobseekers to get

a year.

the skills they need to return

MOMENTUM is a SOLAS

to work”.

But how does it work? Why MOMENTUM? Jobseekers who are eligible for the MOMENTUM programmes will have access to a range of excellent education and training projects, work placement and continued support, links to job vacancies and relevant employers and an NFQ (National Framework of Qualifications) Certification. MOMENTUM projects are individually designed to encourage motivated people to work together to further their career. The projects are an opportunity to develop key skills and reveal potential in a dynamic environment, to ultimately get you the job you deserve.

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Am I eligible?

“This fantastic programme provides ﬁrst-class training and education linked to quality work experience. Learners secure recognised qualiﬁcations, on-the-job know-how and, most importantly, a real competitive edge in sectors which are expanding. MOMENTUM has made a real difference in the lives of thousands of participants to date and this round builds on that experience and success.” - Minister for Education and Skills Jan O’Sullivan, TD.

The MOMENTUM programme can be hugely benefi cial to your future, but there are some boxes you must tick before applying. Potential participants must be unemployed for at least 312 days of the last 18 months and must be in receipt of Jobseekers Allowance or Benefi t. Once this criteria has been met, applications can be made. Participants will maintain their appropriate Social Welfare Allowance.

Where can I apply? Application takes place through your nearest Intreo Centre or Local Employment Services Offi ce. Here your eligibility will be established and you can get assistance in identifying a suitable course. Participants can also contact training providers directly for more information on their individual courses. Information on the courses and contact details for providers can be found at search.momentumskills.ie.

What is the next step? If you fi nd you are eligible for a MOMENTUM course, you should then ask yourself some questions. What are your current skills, qualifi cations and talents? Which of the available sectors you are interested in working within? What skills and qualifi cations do you need to improve on to gain employment in your preferred sector? What locations would best suit you? By considering these issues you will be able to select an appropriate education and an appropriate training option that best meets your needs and ultimately improves your potential and employability.

What type of courses are available?

here are numerous

providers from both the

courses, spanning

private, public and not-

all six of the cate-

for-profi t sectors will be

gories listed below,

delivering 55 individual

available to those taking

MOMENTUM courses in

part in the MOMENTUM

over 250 individual courses

programme. For example,

across the country. These

if you want a career as a

courses will be in areas of

hotel manager you can take

employment that are

the Tourism or Tourism and

growing such as:

Hospitality courses. There are also more general courses for those who simply feel they’re missing that competitive edge in the job market. The Ignite course, for example, is for sparking self-employment. Whether you choose a in sustainable construction

The ﬁner details

or culinary skills, there are

MOMENTUM is supported by the Labour Market Educa-

coast-to-coast, you’ll fi nd a

tion & Training Fund which is part of the Government’s

project to suit you.

Action Plan for Jobs Initiative and is administered by

courses available throughout the country. From

The categories in which

SOLAS. This initiative is funded by the European Social

courses are available have

Fund/European Structural Funds Programme 2014-2020.

been chosen because there

Certifi cation available will be at Levels 4 to 6 on the

is evidence that having

National Framework of Qualifi cations or equivalent or an

these skills is associated

industry recognised certifi cation within the individual’s

with good employment

chosen sector.

opportunities. 25 education and training

Denis O’Mahoney

Denis had been in business for 35 years but wanted to upskill technically to move 1. Built Environdirection into digital sector. Denis had previously ment (Condone a Level 8 Creative/Digital Marketing course in struction) UCC with 1st Class honours but wanted to gain more 2. ICT technical knowledge to help him move into the digital sector. “WebActivate is an excellent course particularly if you don’t 3. Transhave a lot of experience in this sector and looking for an all round port, digital education. It provides a great range of modules given by Distribututors active within the digital fields ensuring the content is industry tion and relevant and very up to date giving access to technical modules difficult to find elsewhere. More importantly it is employment Logisfocused and very relevant to current employment trends. I found tics the work experience very beneficial as we experienced different 4. team roles in each project and had a readymade portfolio of work Tourism to present to prospective clients when we left. The fact that we worked for a leading industry operator also adds value to our work (Hoswith prospective clients. “The course gave me the skills I needed to pitality, confidently set up my own business, WebLive Studios, and I am Accommoalso CMO for VoxTake, a company that develops Software as dation, Food a Service Applications. It’s latest App Tapstak gained recognition at the 2014 WebSummit as Next Big Thing and Beverage) by AIB’s Young Innovators.” This course is 5. Manufacturavailable in Dublin. ing (technology) Digital Skills Academy, 6. Other services (PerWebActivate sonal Services, Sales and Marketing and Business Administration)

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Reaping the rewards Participants share their stories Life has come full circle. Robin Powell found his passion in digital marketing

A new direction “Doing the course was one of the best decisions I have ever made” Based in Dunboyne, Co Meath, Ian Hayes worked in construction until late 2008. When the recession came things took a turn for the worse. “I was finding it hard to secure full time work,” says Ian. “A lot of people I knew were emigrating. But I never considered it myself. I wanted to stay.” Having come across the MOMENTUM website, Ian found a Server Administrator course he was interested in. “The course was in Ballyfermot IT Centre. Once I discovered that I qualified for the programme I didn’t hesitate to apply.” The course curriculum was set by Microsoft and broken up into three modules. Each module had a separate exam at the end. There was also a 13-week work experience placement at the end of the course.” Ian, who did his work placement with SISK, says that he really enjoyed the course. “I got great experience from it. The work experience was brilliant because we were able to apply some of the stuff that we had learned in the course.” “Gradually, during the work placement, I was given more and more responsibility. At the end of the 13 weeks I was offered a position.” It is clear that Ian’s career has gone from strength to strength. Within his first year he was promoted. “I was delighted with the promotion. When I look back over the last year a new chapter of my life has opened up for me. I am much happier now that I am working in IT. I always had an interest in computers. I really like the work. I find it really interesting.” Ian describes his MOMENTUM experience as “100 per cent positive”. “The course I chose was very good but there was also a wide range of choices available. Courses like this are very good. Not only are you getting theory but you are also getting work experience. From the time I started the course I was kept really motivated by the staff in the IT centre as well. They really kept your confidence up and showed you that there are a lot of opportunities at the end of these courses. “Doing the course is probably one of the best decisions I have ever made. I would definitely recommend MOMENTUM to others. It wasn’t just learning it was basically preparing you for the work place.”

Having completed a BA Honors in Art in June 2012 Robin Powell spent a year finding his feet, deciding on a career direction whilst looking for work. Noticing an advert in the paper for a Sales & Digital Marketing course with Irish Times Training he didn’t delay in signing up. “I was having a very tough time,” says Robin. “It was impossible to find work. I had a brief experience in telesales so I decided to give the course a go.” Robin says that taking the course enhanced his skill set dramatically. “The term ‘digital marketing’ had never crossed my path prior to the advertisement in the paper. “Entering the course I met some great people, students, staff and lecturers alike. We were given in-depth knowledge on how sales work across different forms of media.” Upon completion of the course Robin started work placement for a period of 18 weeks. He later secured an interview, and full time employment, with Electric Media Sales (EMS). “MOMENTUM opened a door that I didn’t even know was there. I feel very lucky that I came across this course and that I found an area that I am genuinely interested in and have a passion for. When I took the role at EMS it was a new adventure for me. I am earning a salary, saving my money and trying to get on the property ladder. Life has come full circle for me.”

Exciting times Carlow native Dean White is currently taking part in a Hospitality & Tourism MOMENTUM course with Barrow Consultancy and Training Ltd

Dean White left school and went into retail in 2011. When work opportunities ran low he was faced with a difficult situation. “It was so hard to find work,” says Dean. “When I left school I found some work in retail as well as some hairdressing and reception work. But I found myself unemployed for about a year and it was very depressing.” Dean is currently taking part in a MOMENTUM Hospitality & Tourism programme. The work placement segment of the course is separated into two phases, one at the beginning and one at the end. Fortunately for Dean, he has been offered a job with Talbot Hotel in Carlow – where he did his first placement. The job will be waiting for him at the end of the course. “Going into hotel work was something I was always interested in doing and I always wanted to be a hotel manager. When the course came around I jumped at the opportunity straight away. “The work that I have secured is in reception. It is very exciting times. I enjoy meeting all of the guests. I can’t wait to get back to working there. There is a great atmosphere around the hotel. I love getting to meet new people. It is a very positive environment.” Dean is studying a wide range of topics on his course. “At the minute I am studying food safety. But we have also studied everything from restaurant management to PR. I am definitely in a much happier place now and I would absolutely recommend MOMENTUM to anyone.” Dean says he has big plans for the future. “I would like to go to Australia. That is my ultimate goal. The certificate I am getting is internationally recognized and will really help me to find work when I get there. It will be a massive help to me.”

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Exceeding expectations Michael Coleman is now a key cog in the Matthews Coaches company wheel On completion of his Export and Transport Manager MOMENTUM course with the Swilly Group in Dundalk last year, Michael Coleman

of studying involved but I always liked reading so it didn’t bother me too much.” Noel Matthews, owner of Matthews

was placed with Matthews Coaches – one of

Coaches, says that Michael has exceeded his

the largest passenger companies in Ireland.

expectations since joining the company.

It wasn’t long before he secured a full-time position.

“I was a guest speaker at the programme and I ended up interviewing two or three

“I love this job,” says Michael. “I work in

candidates. Michael stood out. So I took him

operations. I keep an eye on all the drivers

on. And I haven’t been proven wrong. When

hours and make sure everything complies

the pressure comes on Michael stands out.

with EU regulations. It keeps me very busy!”

Everyday he is excelling. He has exceeded

But life wasn’t always this rosy for Michael.

my expectations. He has huge potential to

“I was working in construction for 15 years

advance within the company. If I could clone

in Dublin. When the recession came my job went. I got a license and I started doing a bit Eventually, I went to a jobs expo in Dundalk

has defi nitely made me want to take on more

and I decided to do the MOMENTUM course.”

people from MOMENTUM in the future.”

“I grabbed the course with both hands and I enjoyed the experience. Yes, there was a lot

Future People, IT Customer Support & Sales. Currently employed at Feed Henry

“Matthews Coaches are constantly innovating and looking to expand. Taking on Michael

water.

“The programme I attended really helped me to prepare for the world of job applications and interviews, as the focus was always to help participants gain the skills needed to join the workforce. Thanks to doing the MOMENTUM programme, I am now in full-time employment in a job I love.”

him I would!

of lorry driving but that wasn’t going too well.

Michael took to the course like a duck to

Sarah Kate Hennessy

“I was down in the dumps,” says Michael. “I didn’t think there was any light at the end of the tunnel. MOMENTUM has turned it all around for me now.”

An international twist “MOMENTUM really set me up with the skills and confidence to get a job” “I was working as an electrician from 2007

Noel Matthews, owner of Matthews Coaches (left), pictured with Michael Coleman

Kieran Hrebtiewsky “I wish to express my gratitude to Future People Training for providing, through the MOMENTUM Programme, this opportunity to advance my career within a very exciting, fast paced, expanding sector of the technology market.”

Future People, Software Development with Cloud Computing. Currently employed at Vision ID

Hanson Wade Delegate Sales Team. He has

up until 2012 and everything was going well,”

been promoted to Senior Sales Executive

says Simon Bourke. “When the recession hit

within a three month period because of his

everything came to an end.”

excellence in the job – no one in the history

Unable to fi nd work with his trade he per-

of the company has achieved that before. He

suaded the course organisers to allow him to

says he loves his job and the city life and be-

join the MOMENTUM course - International

lieves MOMENTUM gave him the skills and

Sales and Marketing Programme with Opti-

confi dence to get a job.

mum Ltd in 2013. Simon worked extremely hard and achieved results. “I always liked chatting to people so I

“London is going better then I could have

imagined. Being an electrician is a great skill

to have. But sales is where I feel comfortable.

thought I might be good at sales. The pro-

I am in a better position now than I would

gramme was brilliant. I made good friends

have been if I hadn’t taken the steps that I

doing it. We were all like a family towards

did.

the end.” Having decided to start afresh in London,

“I couldn’t recommend MOMENTUM any higher to anyone looking to increase their

he has transformed his career. He hit the

knowledge in sales and marketing. It has

ground running and has been rated top sales

been a very challenging and rewarding expe-

person for the past three months with the

rience for me.”

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Taking the ﬁrst step on the road back to work

Brendan Thompson (left) with new employer Gavin Tobin

Those in long-term unemployment may feel the future is bleak. But the good news is that there are options available. Need more convincing? We proﬁle businesses that have witnessed the success of the MOMENTUM programme ﬁrst-hand

The MOMENTUM scheme offers employers the opportunity to get to know potential employees The MOMENTUM programme is not only beneficial for those who have been unemployed for a significant period of time but benefits employers trying to fill positions with hard-working suitable candidates

et up in 2000, Ethos

Martin McGee Since completing a Food Operatives and Handlers course with CPL through Momentum, Martin McGee secured employment at Hertrichs Artisan Butchers in Longford. He says he is “grateful to Momentum for giving me a great job”. His employer Louis Hertrich is “delighted to have Martin as an employee. He is reliable, trustworthy and dedicated to the job. Through his training in the Momentum project, he received the skills, knowledge and confidence required to make him employable for us.”

Nifast, Food Operatives & Handlers

“We have even sought out-

ability to function well in our

could send them back and if we were happy with them and their progress within the company we could keep them. It was a win win situation for everyone involved.”

Technology spe-

side help from recruitment

company. Our new recruit,

cialises in building

agencies but found the whole

Brendan Thompson was giv-

the 1st of September 2013.

computer systems

Gavin took on Brendan on

experience largely ineffective.

en a four month placement

After completing his four

and importing computer

The majority of the candi-

learning the ropes and what

month work placement he

networking products to other

dates that were sent to us

would be required of him in

was put on the payroll last

companies.

were often not the appropri-

the position. We got to see

January. A year on, he’s an

ate people for the job.”

how punctual he was, how he

integral part of the company.

As a small family-run business, Ethos Technology has

It was in 2013 when

kept himself and how good

“He is in charge of build-

always found hiring employ-

Gavin was looking for a new

he was with the customers

ing all of our PC services,

ees problematic.

computer technician that he

before we made any kind of

looking after the stock in our

heard about the MOMEN-

employment commitment.

warehouse and dealing with

“Like many small companies we don’t have the

TUM programme. Gavin told

skill-set or resources to

the team at MOMENTUM

business, taking on someone

fi nd the right people to fi ll

what qualities and experi-

new can be risky because

employed someone from the

the positions available,”

ence he was looking for in an

months could pass before you

programme, I couldn’t be

says Gavin Tobin of Ethos

employee, and based on his

realise they are not suitable

happier and would recom-

Technology. “The problem

requirements, they recom-

for the position. In that time,

mend it to any company

is that a person could be

mended a candidate for the

you are not only incurring

looking to fi ll vacancies.

very good at interviews but

position.

fi nancial costs, but also the

as soon as you get them in

“This scheme has been in-

“When you have a small

repairs,” enthuses Gavin. “Having successfully

“It’s successful from a

costs associated with training

Government point of view

the door, it could be a whole

valuable for us,” says Gavin.

and taking time from other

because it enabled us to

different story. I have always

“It’s overriding benefi t is that

projects to bring them up to

get someone who has been

found that picking the right

we can try before “we buy”.

speed on your business.

unemployed for quite some

person to become a member

“Basically the MOMEN-

of our staff after a 10 minute

TUM programme gave us

MOMENTUM for us was that

market. And it’s successful

interview has never been our

an extended period of time

if we did not feel the candi-

for us as a business because

strong point.

to assess the candidate’s

date was a good match we

it is genuinely risk-free.”

“The great thing about

time back into the labour

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

From the dole queue to entrepreneur Today rather than waiting around for a company to realise your potential, it may be time to strike out on your own

fter years of

more than a year and want

business that they love doing

working, suddenly

to start their own business.

and parts that they don’t.

fi nding yourself

“All you need have to be

Very often it’s the parts they

successful on this pro-

like that they tend to focus

a very lonely place to be.

gramme is an idea for a busi-

on.

“It can happen to any-

ness start-up and a desire to

unemployed can be

one,” says Joanne Hession of QED’s Ignite Ireland.

succeed,” says Joanne. “I started my own business

“This programme forces you think about all of the other areas such as; is this

“Redundancies are more

in my 20s and I would love

business likely to make me

commonplace today and

to have been involved in

money in the future and how

it can absolutely destroy a

something like this. When

do I get my taxes in order

person’s confi dence.”

you’re on your own it’s easy

now that I am self-employed.”

to fail but this programme

The course is broken up

imately 140 people enrolled

quickly that the long-term

of the most satisfying things

Looking to offer those in

Alan Rogers, Ruth Power, Taoufik Hammami, QED Momentum participants success. “This year we have approx-

idea to make kids craft kits

well.” According to Joanne one

for hospital shops. Realising

this undesirable situation

gives you all of the guidance,

into two parts – 13 weeks are

on the programme and they

business prospects weren’t

about the MOMENTUM

more opportunities was one

resources and encourage-

spent in-house learning at

range from bakers to soap

strong she started zoning in

programme is seeing people

of the main reasons Ignite

ment to succeed.”

the Ignite Academy located

makers and web developers

on the wedding industry.

like Sheila regain their

at Smithfi eld and 10 weeks

to consultants.”

Ireland teamed up with SO-

According to Joanne one

LAS and the MOMENTUM

of the main barriers for most

programme.

people is a lack of guidance.

They created a 23 week

“When people go out on

“In that time she did a

confi dence.

Joanne is quick to point

lot of research - going to

“We often say we wish we

out that the student’s success

wedding fares and asking

had videotaped people at the

TUM programmes funded

doesn’t happen overnight

impending bride and grooms

beginning of the programme

are spent on a placement. “On the other MOMEN-

programme for those who

their own they usually fi nd

by SOLAS the students go on

and requires a lot of hard

questions. She discovered

and at the end because the

have been unemployed for

that there are parts of the

a work placement within a

work and ﬂ exibility.

that people were very keen

transformation is startling.

to make their own wedding

It’s a real privilege to be

Course options QED, Ignite - Sparking Self Employment The programme will train and support you through every aspect of getting you and your business ready for self-employ-

company. As entrepreneurs

“We often fi nd that people

don’t usually want to work

will enrol on the programme

stationery but found that

involved in a programme of

for someone else, we have

with an idea. By week three

just buying card and ribbon

this kind.”

designed the 10 weeks so

that idea will have developed

wasn’t cutting it. She ended

that the students can work

further and by week six the

up making stationary kits

on their own business.

student could have made a

that customers put together

complete u-turn.

themselves. It’s a terrifi c

“As they are out on their own, it’s important that

On fi nding that their

these 10 weeks are struc-

original idea wasn’t as viable

tured well. They have very

as they fi rst thought, they

specifi c research objectives

have come up with some-

that they have to achieve

thing new that has a genuine

during these weeks and their

customer need.”

coaches keep in contact with

Joanne cites the example

them during this time to

of Sheila Hacket who set up

ensure they stay on track.”

her business “just add you”

And it seems to be work-

last year. “Unfortunately Sheila

ment. You’ll build your ideas, your confi dence, your skills,

ing. Last year, of the 80

your knowledge and your network. The focus at “Ignite -

people that enrolled on the

and her husband, who were

programme, 56 set up their

both graphic designers, were

own business. A further 13

made redundant during

additional jobs were also

the recession. They had a

created.

small child to look after

Sparking Self Employment” isn’t learning about business, it’s about learning to DO business…… your business! There is a panel of specialist speakers and trainers who will give daily talks and workshops throughout the programme. Ignite will team you up with a Coach who will work day in and day out, to help get you up and running in your business. The coach

“A lot of very interesting

and couldn’t afford for both

business ideas come through

of them to come on the

the academy,” says Joanne.

programme. In the end they

will support you, train you, challenge you and encourage you

“The range of business mod-

decided that Sheila would

every step of the way. There really has never been a better

els is staggering and that

enrol.

time to start a business!

is part of the programme’s

business that’s growing

Bella Morgan Bella Morgan has always dreamed of turning her interest in art into a business. “I had no business skills whatsoever so enrolling at the Ignite Academy was the perfect solution for me. “I’m only three weeks into the course but I know that I’m in the right place. The coaching sessions are extremely effective at getting me focused very quickly and well on the way to making my dream of becoming self-employed a reality. I have my first exhibition in The Helix from February 3rd until March 14th”

QED Ltd., Ignite – Sparking Self Employment

“She originally had the

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

MOMENTUM courses 2015 SECTOR

PROVIDER

COURSE

COUNTY

LOCATION

Other services Built Environment (Construction) Tourism (Accommodation, Food and Beverage) Tourism (Accommodation, Food and Beverage) Tourism (Accommodation, Food and Beverage) ICT Other services Other services Other services ICT Other services Other services Other services Transport, Distribution and Logistics Transport, Distribution and Logistics Transport, Distribution and Logistics ICT ICT Transport, Distribution and Logistics Other services Transport, Distribution and Logistics Tourism (Accommodation, Food and Beverage) Other services Other services Transport, Distribution and Logistics Other services Other services Other services ICT ICT Other services Tourism (Accommodation, Food and Beverage) ICT ICT ICT ICT ICT ICT Transport, Distribution and Logistics Tourism (Accommodation, Food and Beverage) Other services Other services Tourism (Accommodation, Food and Beverage) Tourism (Accommodation, Food and Beverage) Transport, Distribution and Logistics

KT Business Skills Ltd. Cavan Innovation & Technology Centre Ltd. Nifast Swilly Group Nifast Digital Skills Academy KT Business Skills Ltd. City & Guilds Cork ETB Digital Skills Academy Cork ETB Cork ETB Optimum Ltd Swilly Group Swilly Group Swilly Group Ballyfermot IT Centre Ballyfermot IT Centre Nifast City & Guilds City & Guilds Belfast Unemployed Resource Centre QED Ltd Hi-Tech Associates Irish Congress of Trade Unions KT Business Skills Ltd. Irish Times Training Optimum Ltd Big Wave Media Training Ltd Big Wave Media Training Ltd ECO UNESCO Belfast Unemployed Resource Centre FIT FIT FIT Big Wave Media Training Ltd Digital Skills Academy Digital Skills Academy Irish Congress of Trade Unions FIT Hi-Tech Associates City & Guilds Swilly Group Nifast Swilly Group

Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator. Training for Jobs in Sustainable Construction Training for Jobs in Tourism and Hospitality Training for Jobs in Surfing and Lifeguarding Industry Training for Jobs in Tourism and Hospitality TechElevate - Training for Jobs in the Tech Sector Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in Sales and Marketing Training for Jobs in the Security Industry – Security Guard Training WebActivate - Training for Jobs in the Digital Sector Training for Jobs in the Security Industry – Security Guard Training Training for Jobs in the Security Industry – Security Guard Training Training for Jobs in Customer Service, Communication & Selling Skills Training for Jobs in Driving – Fuel Efficient Bus Training for Jobs in Transport Management Training for Jobs in Warehouse and Transport Management Training for Jobs in Windows 2008 Training for Jobs in Windows 2008 Taining for Jobs in Distribution and Logistics Training for Jobs in Customer Service Training for Jobs in Warehousing & Logistics Training for Jobs in Tourism Ignite - Sparking Self Employment Training for Jobs in Sales Negotiation & Digital Marketing Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator. Training for Jobs in Digital Marketing Training for Jobs in International Sales & Marketing Management Training for Jobs in IT: Android, Java & Mobile App Programming HTML5 CSS3 Javascript Training for Jobs in IT: HTML5/CSS3/Javascript Web Development Training for Jobs in the Green Economy - Green Pathways Training for Jobs in Tourism Training for jobs in Web Development or Systems and Networks or Social Media for Business Training for jobs in Web Development or Systems and Networks or Social Media for Business Training for jobs in Web Development or Systems and Networks or Social Media for Business Training for Jobs in IT: 2D & 3D CAD Engineering TechElevate - Training for Jobs in the Tech Sector WebActivate - Training for Jobs in the Digital Sector Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs in Culinary Skills Training for Jobs in Sales Negotiation & Digital Marketing Training for Jobs in Sales and Marketing Training for Jobs in Surfing and Lifeguarding Industry Training for Jobs in Tourism and Hospitality Training for Jobs in Transport Management

Carlow Cavan Cavan Clare Clare Cork Cork Cork Cork Cork Cork Cork Donegal Donegal Donegal Donegal Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin Dublin

CARLOW TOWN CAVAN (URBAN) CAVAN COUNTY ENNIS TOWN ENNIS TOWN CORK CITY CORK CITY CORK CITY CORK CITY CORK CITY KNOCKNAHEENY/FAIRHILL/HOLLYHIL ROSSA AVENUE BISHOPSTOWN CORK LETTERKENNY LETTERKENNY LETTERKENNY LETTERKENNY BALLYFERMOT BALLYFERMOT BLANCHARDSTOWN BLANCHARDSTOWN COOLOCK - DUBLIN 5 CRUMLIN DUBLIN 1 DUBLIN 1 DUBLIN 12 DUBLIN 2 DUBLIN 2 DUBLIN 2 DUBLIN 2 DUBLIN 2 DUBLIN 2 DUBLIN 3 DUBLIN 3 DUBLIN 4 DUBLIN 5 DUBLIN 7 DUBLIN 8 DUBLIN 8 FINGLAS FINGLAS WEST GLASNEVIN - DUBLIN 11 KILBARRACK SKERRIES SWORDS - DUBLIN NORTH COUNTY TALLAGHT

Shakiel Abrahams

Isa Iminov

“I am currently attending an IT Customer Support and Sales MOMENTUM Programme and I would recommend a MOMENTUM course to anyone looking to gain new skills or to build on existing ones.”

“I really enjoyed learning new programming language, methodologies, technologies that are used by the worlds leading employers. It was also about learning something new with other people, receiving help from friendly instructors and helping others, upskilling and expanding your contacts as you worked through the course. And if I ever found myself struggling help was always an ‘ask’ away. Having completed the course I found a new job as Net developer. This wouldn’t be possible without all the help I received.”

IT Customer Support & Sales Programme Future People Training

Digital Skills Academy, TechElevate

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

MOMENTUM courses 2015 SECTOR

PROVIDER

COURSE

COUNTY

LOCATION

Other services Other services Other services Tourism (Accommodation, Food and Beverage) Transport, Distribution and Logistics ICT ICT Other services ICT Transport, Distribution and Logistics Transport, Distribution and Logistics ICT Tourism (Accommodation, Food and Beverage) Transport, Distribution and Logistics Transport, Distribution and Logistics ICT ICT Transport, Distribution and Logistics ICT Other services Tourism (Accommodation, Food and Beverage) Transport, Distribution and Logistics ICT Transport, Distribution and Logistics Other services Transport, Distribution and Logistics Transport, Distribution and Logistics Other services Transport, Distribution and Logistics Transport, Distribution and Logistics Built Environment (Construction) Transport, Distribution and Logistics Tourism (Accommodation, Food and Beverage) Other services ICT Tourism (Accommodation, Food and Beverage) Other services Tourism (Accommodation, Food and Beverage) Transport, Distribution and Logistics Transport, Distribution and Logistics Transport, Distribution and Logistics Tourism (Accommodation, Food and Beverage) Tourism (Accommodation, Food and Beverage) Other services Other services Transport, Distribution and Logistics

KT Business Skills Ltd. Irish Times Training City & Guilds Nifast Swilly Group Digital Skills Academy Future People Ltd KT Business Skills Ltd. Future People Ltd City & Guilds Nifast Future People Ltd Kilkenny Carlow ETB Swilly Group Irish Congress of Trade Unions Future People Ltd Future People Ltd Nifast Digital Skills Academy KT Business Skills Ltd. Swilly Group City & Guilds Future People Ltd Irish Congress of Trade Unions Optimum Ltd Swilly Group Irish Congress of Trade Unions Optimum Ltd Irish Congress of Trade Unions Nifast Cavan & Monaghan ETB Swilly Group Cavan & Monaghan ETB KT Business Skills Ltd. Future People Ltd Nifast KT Business Skills Ltd. Nifast Irish Congress of Trade Unions Nifast Irish Congress of Trade Unions Kilmuckridge Centre for Further Education Kilmuckridge Centre for Further Education KT Business Skills Ltd. Irish Times Training Irish Congress of Trade Unions

Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in Digital Marketing Training for Jobs in Sales and Marketing Training for Jobs in Tourism and Hospitality Training for Jobs in Transport Management WebActivate - Training for Jobs in the Digital Sector Training for Jobs in IT Customer Support & Sales Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in IT Java Programming Training for Jobs in Warehousing & Logistics Taining for Jobs in Distribution and Logistics Training for Jobs in IT Customer Support & Sales Training for Jobs in the Tourism Sector Training for Jobs in Driving – Fuel Efficient Bus Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs in IT Customer Support & Sales Training for Jobs in IT Java Programming Taining for Jobs in Distribution and Logistics TechElevate - Training for Jobs in the Tech Sector Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in Food and Beverage Sector Training for Jobs in Warehousing & Logistics Training for Jobs in IT Customer Support & Sales Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs in Customer Service, Communication & Selling Skills Training for Jobs in Warehouse and Transport Management Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs in Customer Service, Communication & Selling Skills Training for Jobs in Warehousing and Logistics - Looking Forward Taining for Jobs in Distribution and Logistics Training for Jobs in Construction and Renewable Energy Systems Training for Jobs in Driving – Fuel Efficient Truck Training for Jobs in Professional Cookery Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in IT Data Centre Engineering Training for Jobs in Tourism and Hospitality Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in Tourism and Hospitality Training for Jobs in Warehousing and Logistics - Looking Forward Taining for Jobs in Distribution and Logistics Training for Jobs in Warehousing and Logistics - Looking Forward Training for Jobs in the Food & Catering Industry Training for Jobs in the Food & Catering Industry Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator Training for Jobs in Digital Marketing Training for Jobs in Warehousing and Logistics - Looking Forward

Galway Galway Galway Galway Galway Galway Kerry Kerry Kerry Kildare Kildare Kildare Kilkenny Kilkenny Kilkenny Laois Limerick Limerick Limerick Limerick Limerick Limerick Longford Longford Louth Louth Louth Louth Louth Meath Monaghan Monaghan Monaghan Sligo Tipperary Tipperary Waterford Westmeath Westmeath Westmeath Westmeath Wexford Wexford Wexford Wexford Wicklow

GALWAY CITY GALWAY CITY GALWAY CITY GALWAY CITY GALWAY CITY GALWAY CITY KILLARNEY TRALEE TRALEE MAYNOOTH NAAS NAAS KILKENNY CITY KILKENNY CITY KILKENNY CITY PORTLAOISE CORBALLY/PARK LIMERICK CITY LIMERICK CITY LIMERICK CITY LIMERICK CITY LIMERICK CITY LONGFORD TOWN LONGFORD TOWN DROGHEDA TOWN DROGHEDA TOWN DROGHEDA TOWN DUNDALK (EAST) DUNDALK (EAST) NAVAN (URBAN) MONAGHAN (URBAN) MONAGHAN (URBAN) MONAGHAN (URBAN) SLIGO TOWN CASHEL - TIPPERARY SOUTH THURLES TOWN WATERFORD CITY ATHLONE (EAST) ATHLONE (EAST) MULLINGAR MULLINGAR GOREY (URBAN) KILMUCKRIDGE WEXFORD (URBAN) WEXFORD (URBAN) BRAY

Jonathan McKee Brendan Lynch “I’ve learnt that anything is achievable once you work hard and have great support like I had here at Big Wave Media Training.”

Big Wave Media, Android Developer

“This course has all the areas that I enjoy working in, from CCNA, Server 2008 R2 to IT Virtualisation & Cloud Computing. With hard work, perseverance and being a team player, I hope to be part of the workforce shortly, this has been made possible mainly by being able to up-skill and learn new skill-sets thanks to the MOMENTUM Programme.”

IT Data Centre Engineer Programme

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

10 • Manufacturing • International fi nancial services

• Cross-enterprise skills such as innovation, enterprise/ entrepreneurship • Construction

Broaden your employment opportunities today Equipping yourself with the right skills and qualiﬁcations will strengthen your job prospects Skills to Work is a new Irish Government jobs campaign, aimed at making it easier for jobseekers and employers to know what Government skills initiatives are available to them. If you are interested in training or reskilling, visit www.skillstowork.ie to find out which of the five Government skills initiatives - Springboard, Momentum, JobBridge, JobsPlus and Skillnets - best suits you. bution and Logistics, • Tourism (Hospitality,

• Skills to trade internationally Courses vary in duration, with a maximum length of one calendar year. Full-time courses in the ICT sector are also offered to individuals who have graduated with a degree, or who have equivalent experience, in non- ICT sectors. These courses focus on core computing and programming skills take place over the course of one year and internship must be in receipt

two years for each person

set-up by the Higher Educa-

include a three to six month

of a jobseeker’s payment

recruited who has been

tion Authority fi ve years ago

work placement.

for at least three of the past

unemployed for more than

provides free higher educa-

Applications can be made

six months. If successful,

24 months - payable monthly

tion courses for jobseekers

online on www.springboard-

JobBridge interns receive an

in arrears to the employer.

from certifi cate to master’s

courses.ie

allowance of €50 per week

Employers can apply to reg-

level, regardless of how long

on top of their existing social

ister as a JobsPlus employer

they have been unemployed.

welfare entitlement.

online or at their local LEO

The courses offer up-to-date

Skillnets Programme

For more information visit

offi ce. Positions must be full-

technical skills, as well as

www.jobbridge.ie

time. Part-time or seasonal

training in other relevant

JobsPlus

employment is not included

areas and in growing sectors

training courses to jobseek-

in the JobsPlus scheme.

which need skilled person-

ers in areas in which Irish

nel.

businesses have identifi ed

This Department of Social

Employers interested in

Skillnets provides free

Accommodation, Food and

Protection initiative provides

the programme should visit

Beverage)

incentives to employers

www.jobsplus.ie

offered in the following

of companies with similar

sectors:

training needs set up train-

• Information and commu-

ing networks in a range of

• Certifi cation is from Level 4

who hire the long-term

Part time courses are

skills shortages. Groups

to 6 on the National Frame-

unemployed. That is those

Springboard

work of Qualifi cations or

who have been seeking Job

Springboard which was

equivalent or is industry

Seekers Benefi t for over 12

courses to jobseekers. Job-

recognised. Courses range

months.

seekers train alongside em-

in duration from 23 to 45 weeks.

JobsPlus provide two levels of payment: a payment

nications technology (ICT)

Paul O’Brien When Paul O’Brien left school he undertook a number of courses in an effort to find employment. “When I heard of Future People Training and the IT Customer Support & Sales Programme they were recruiting for I was immediately interested. What really interested me was the work placement element, where I would be placed in a company and I would have the opportunity to show an employer what I was really capable of. For my work placement, I was placed in Harvey Norman, in the Computer Department. After my placement, I received a call from the Manager offering me a full-time job. I am currently in full-time employment as a result of a MOMENTUM Training Programme.”

sectors and regions and offer

ployees on most courses, and a limited number of courses

MOMENTUM JobBridge

of €7,500 over two years for

The MOMENTUM pro-

Introduced by the De-

gramme is administered by

partment of Social Protec-

months and €10,000 over

SOLAS and provides free ed-

tion, JobBridge provides

ucation and training projects

internship opportunities for

to jobseekers who have been

individuals looking to gain

unemployed for 12 months

valuable work experience in

or more. These courses give

a particular industry. This

jobseekers both in-class

programme could be suit-

training and hands-on work

able for those who have

experience in sectors of the

recently left education,

economy where there are job

or unemployed work-

opportunities.

ers looking to learn

Full time courses are offered

new skills. Internships

in a range of sectors including:

last six to nine months

• Information and communi-

and are open to indi-

relevant training network

cations technology (ICT)

viduals of all education

directly.

• Built Environment (Con-

and skills levels. Those

struction) Transport, Distri-

each person recruited who has been unemployed 12 - 24

Future People Training IT Customer Support & Sales course

interested in a JobBridge

include work experience. Courses are offered in a variety of sectors including: • IT • Healthcare • Design • Retail • Manufacturing • Engineering • International fi nancial services • Pharmaceutical • Agriculture Jobseekers choose a training course they are interested in and contact the

For more information visit www.skillnets.ie

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Course options

James Core “The extra support days and the tutor support from ECO-UNESCO were very important to me. The approach that ECO-UNESCO use during the Green Pathways programme worked well with me; the course offered lots of choice and a variety of learning methods like site visits, agroup work, presentations, speakers, mentor meetings and it gave you the opportunity to be yourself and openly discuss different topics. Basically it does activities that some courses and colleges don’t. “I am standing here today as the Store Manager of Rothar in Phibsboro and I have various responsibilities from managing staff and volunteers, to opening the store, fixing bikes, offering customer service and doing the profit and loss each day. “Green Pathways has guided me in the right direction and created a dream pathway for me.”

Training for Jobs in Customer Service, Communication & Selling Skills

ECO-UNESCO, Green Pathways Now employed with Rothar, Phibsboro

Optimum Ltd The Customer Service, Communications & Selling Skills programme provides a unique opportunity to showcase your skills and gain employment. Optimum Limited have developed a network of successful companies who are committed to providing employment for MOMENTUM participants. Each participant is individually supported by the Optimum team to reach their potential through a bespoke programme. we have successfully secured employment for past participant in an array of industries, from manufacturing to retail, hospitality to construction, Customer Service & Sales, to beauty therapy, and beyond.

Training for Jobs in Sustainable Construction Cavan Innovation & Technology Centre Ltd. These qualifi cations have been developed to provide those working in the construction industry with the knowledge required to ensure that new builds and retrofi tted buildings are carried out with suitable environmentally sympathetic equipment, and offer their customers advice on energy consumption and selection of the most appropriate equipment. The qualifi cation will also be supported by Employability Skills to facilitate a transition to full time work.

The building blocks of recovery The regeneration of the construction industry is gathering pace

construction sector employed

undoubtedly one of

103,600 persons - accounting

And, as the economic re-

happening nationwide as

the sectors hardest

for 5.4% of Ireland’s employ-

covery gathers pace and con-

we have considerably less

hit by the recession.

ment. In quarter 4 2013, the

sumer confi dence improves

students doing courses in the

In fact, studies show that the

employment level remained

- aided by recent Government

Built Environment area than

industry employs roughly 50

more than 50% (116,000

initiatives - growth will also

we had at the height of the

per cent fewer people than

persons) below the level

emerge in the residential con-

in 2008.

recorded in quarter 4 2008.

struction sector. Indications

economic boom,” she said.

However, the small increase

of growth are evident in the

in employment recorded

recently observed increase in

in the 12-month period to

the recruitment of appren-

tion sector displayed strong

quarter 4 2013 suggests a halt

tices and a stronger perfor-

signs of improvement. Con-

in the continuous contrac-

mance from the property

struction fi rms are noticing

tion observed since quarter

market.

increased levels of activity

4 2007.

and jobs are available in both

Key opportunity

Green shoots of recovery are, however, appearing. In 2014 the Irish construc-

Training for Jobs in the Green Economy - Green Pathways

housing and commercial projects. And the message coming from the SOLAS National

ECO-UNESCO

“LIT is mirroring what is

skills at all levels.

onstruction was

But where does potential

However, despite the expected strong growth, construction employment

for increased construction

in 2020 is likely to remain

employment lie?

approximately 100,000 below

Believe it or not, the initial

the peak level recorded in 2007.

“Realistically, we would need

to double the current number of students starting construction courses to satisfy the demands of the industry. “There are a number of employment growth areas in Ireland and construction is one of them. In so far as it is possible to predict, graduates in Property Valuation and Quantity Surveying will

continue to be scarce over the

Skills Bulletin 2014 is that

impetus for growth may come

competencies specifi cally related to fi nding employment

the sector is indeed emerging

from expansion in other

in the green economy and within a range of ‘green’ work

from the lows of the fi nan-

sectors (e.g. ICT and pharma-

Kyne, head of the faculty of

is actively seeking construc-

contexts. It is designed to suit people from a diverse range of

cial crisis and new jobs will

ceuticals). The construction

Applied Science, Engineering

tion graduates and we would

educational backgrounds. The programme is eligible for those

continue to be created in the

of facilities for these sectors

and Technology at LIT, point-

encourage those interested in

participants who wish to enter into green labour market, or

coming years.

(e.g. HP, IBM and Ethicon

ed out that a skills shortage

the built environment area to

According to the SOLAS re-

Biosurgery Ireland), will cre-

might well be on the horizon

consider a career in construc-

search, in quarter 4 2013, the

ate demand for construction

for the construction industry.

tion.”

This programme aims to develop knowledge, skills and

re-direct their formative education towards green & sustainability routes.

Speaking recently, Maria

next few years. The industry

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Course options Training for Jobs in IT: Android & Java & Mobile App Programming The aim of this programme is to give participants the practical and technical skills to build Apps for Mobile Android devices including phones and tablets. The programme includes commercial projects and work placements building Android Apps for industry, including some of Dublin’s leading technology companies. Big Wave Media Training

Training for Jobs in IT: HTML5/ CSS3/ Javascript Web Development

Training for Jobs in IT Data Centre Engineer Programme The aim of this high level, leading edge ICT Data Centre Engineer programme is to give the participant detailed exposure, skills and certification in the areas of IT Operating Systems, IT Networking and IT Virtualisation. Learners who complete this programme will be well prepared to work in Data Centre operations and first level support, and network design, implementation, support and maintenance. Future People LTD

Training for Jobs in IT Customer Support & Sales Programme This programme is aimed at enhancing learners self-confidence and personal abilities, making them aware of their strengths and weaknesses, providing them with sufficient skills and experience to enable them to confidently perform in the field of Customer Service and Sales. Learners who complete this programme will be well prepared to work as a Call Agent in a call centre providing first level IT support to users or in retail support and tele-sales and marketing, providing IT Help Desk support in retail businesses and End-User Support in retail businesses or in Retail Sales roles. Future People LTD

Training for Jobs in IT Junior Java Programmer

The aim of this programme is to give participants the practical and technical skills in the latest web technologies for building web applications to run on multiple devices, including mobile devices and tablets. Big Wave Media Training

Training for Jobs in IT: 2D & 3D CAD Engineering Participants will gain a comprehensive set of industry skills, experience and certification to enable them to gain employment in the wide range of roles incorporating 2D and 3D Computer Aided Design work incorporating design, visualisation, modelling and rendering. Big Wave Media Training

TechElevate Training for Jobs in the Tech Sector The aim of the TechElevate programme is to provide graduate

The program has two key and distinct aims: to give participants the necessary practical and hands on knowledge and skills to be able to take up a Junior Java Programmer role in a company in the ICT industry; and to prepare the participants for the highly regarded Oracle Certified Associate Java Program-

mer exam. Learners who complete this programme will be well prepared to work in the following areas: Application Development using Java, First level Support for Applications created for a Java Platform, In-house Java Programming in a small to medium sized business, Production control and programme maintenance for Java programs, End-user Support for applications written in Java, Learners who choose to could specialise in the area of App Development for the iPhone and Android platforms. Future People LTD

Training for Jobs in Web Development or Systems and Networks or Social Media for Business The aim of the FIT Training for jobs in Web Development or Systems and Networks or Social Media for Business programme is to provide learners with the skills, knowledge, competencies and experience appropriate for entry level positions in the ICT Sector. The programme also includes professional development and work placement. FIT

Jobs Focused Training in Windows Server 2008 The Microsoft Certified Professional (MCP) credentials prove that you have the skills to successfully implement, manage, and troubleshoot the on-going needs of Microsoft Windows based

Operating Environments. These certifications help you get hired, get recognized, and get ahead in the IT marketplace in the following jobs: Service Desk Support, Helpdesk Support, Field & Network Support Engineer, Technical Advisor, Junior Systems Support Administrator. Ballyfermot IT Centre

Get connected job announcements for ICT

tion of telecommunications,

and have been identified in

(Information and Communi-

professionals and techni-

all subsectors were either at,

areas including: software

cation Technology) sector is

cians.

or above, the employment

development programming

levels recorded in Quarter 4

languages, technologies and

this sector is expected to

2008. For example, employ-

frameworks, cloud, IT secu-

ment in computer program-

rity and technical support.

Simply put, Ireland’s ICT

buzzing with activity. In November of last year,

In fact, employment in

job-seekers with ICT industry-recognised certification and work

internet giant Amazon an-

significantly exceed the

placements so they can break into entry level potential roles as

nounced the creation of 300

pre-recession 2007 level, with ming activities was 40%

As long as this gap remains,

below across three stream options.

jobs at its Dublin offices over

numbers projected to double

above the levels recorded five

businesses continue to com-

the next two years. The jobs

by 2020.

years previously.

pete with each other to hire

The TechElevate Coder stream: • • • •

Mobile Application Developer Video Game Designer Website Developer Database Administration

The TechElevate Cloud-Ops Stream: • Network Administration and IT Security • Systems Support • Systems Analyst

Tech-PM and Cloud Sales Stream: • IT Technical Sales • Project and Product Management Digital Skills Academy

WebActivate Programme: Training for Jobs in the Digital Sector The aim of the WebActivate programme is to develop talent for Ireland’s high-growth internet and digital technology sectors with potential roles in: • Digital and Social Media Marketing • Web authoring and Web Design • Digital Content Management • Project Management • Skills for Self-employment in digital role Digital Skills Academy

will be across a variety of

Over a five-year period,

positions, including software

Quarter 4 2008 to Quarter 4

engineers, technical engi-

2013, the strongest employ-

neers, technical managers,

ment growth was recorded

customer support and IT

in the ICT sector, where the

security.

numbers in employment

Amazon are far from the only tech company setting up

But skill shortages do exist

staff with suitable skill-sets.

increased by 19%. In Quarter 4 2013, there

shop on these shores. Face-

were 82,500 persons em-

book, Twitter and LinkedIn

ployed in the ICT sector,

have also based themselves

accounting for 4.3% of

here.

national employment. Over

It is easy to see that Ire-

half of overall employment

land is blossoming as a tech

in the sector was in comput-

hub. But can we supply the

er programming activities,

skills to meet demand?

over a fifth in telecommuni-

According to SOLAS’ Skills

cations and the remainder

and Labour Market Research

was spread across various

Unit, between now and 2020,

services such as broadcast-

the ICT sector is projected to

ing, publishing and motion

grow strongly.

picture production.

Employment growth in

In this Quarter, the em-

ICT occupations is expected

ployment level in the sector

to be above average over the

as a whole was 13,000 more

short to medium term. This

than that recorded five years

is also illustrated in frequent

previously. With the excep-

ICT opportunities are booming

Moving with the times

and/or Transport Manager in a transport or distribution

Training for Jobs in Distribution & Logistics

company. The programme includes Certifi cate in Professional Competence in Transport Management, Occupational First

The aim of the programme is to equip learners with the ap-

Aid, Customer Service and Warehousing and Storage Skills.

propriate skills and knowledge to work safely in the Distribu-

By completing this course learners will be well positioned to

tion and Logistics sector. Acquired skills will include RTITB

take up employment in a junior or middle management role

training on Counterbalance/Reach & PPT trucks. Learners

in a transport and distribution company.

will also have studied broad based industry specifi c modules,

Swilly Group

at FETAC Level 5, such as Warehousing, Inventory Control,

Training for Jobs in Driving – Fuel Efﬁcient Truck Driver

Supply Chain and Health, Safety & Environmental Awareness to assist with successful progression to full-time employment. Nifast

The aim of the programme is to provide learners with the

Training for Jobs in Transport Management The aim of the programme is to provide learners with

skills and knowledge to drive a freight carrying vehicle in a safe and fuel effi cient manner. The course includes Truck driving tuition, Driver CPC training, ADR Driver Training, Fuel Effi cient

the skills and knowledge to successfully manage a transport

and Advanced Driving. Learners will also complete 10 weeks

business or to operate as a Transport Manager in a transport

of work placement and gain valuable experience working in a

company. The programme includes Certifi cate in Professional

Freight transport company.

Competence in Transport Management, Occupational First Aid, Customer Service and International Trade Practice. Swilly Group

Swilly Group

The transport, distribution and logistics sector is emerging as an interesting market for those trying to get their foot on the employment ladder. This is because the industry is key to stimulating trade, supporting economic growth and improving Ireland’s competiveness and connectivity with the rest of the world. The good news is that there are a wide range of career options for skilled candidates Transport, distribution and logistics is an industry responsible for managing the ﬂ ow of goods, information, and people. Sectors within the industry include air, rail, water, and truck transportation, warehousing and storage, and motor vehicle repair. Today these industries are providing greater opportunities for job seekers. According to the Global Logistics Market – Trend Analysis report the industry is expected to grow by up to 3 per cent per year up until 2020. Likewise, the transport sector is projected to grow above average, with employment in 2020 expected to be above the pre-recession level. In the fi nal Quarter of 2013 employment in transportation and storage related activities accounted for almost 90,000 people or 4.7 per cent of national employment. Land transport accounted for just over half of this employment, 18 per cent was in postal and courier activities, 17 per cent in warehousing and support activities for transportation, while air and water transport accounted for 11 per cent and 3 per cent respectively. Finally, the distribution sector - i.e. wholesale, retail and motor trade - is projected to grow broadly in line with the economy and to fully recover to the pre-recession employment levels by 2020. Career opportunities If you are considering a career in the industry it’s a good idea to look at areas where skill shortages arise. Within distribution, the demand for managers and customer service occupations is expected to increase, with the demand for sales executives and administrative occupations likely to fall. Transport shortages have been identifi ed for multilingual supply chain and logistics managers and clerks, heavy goods vehicle drivers (with E+ and C1 licence), forklift drivers with very narrow aisle (VNA) or turret licence; Reach Truck, Stand-up and Electrical Pallet Jack Operators. In the logistics area, skills and experience currently in demand include inventory management and order processing.

Training for Jobs in Warehousing and Logistics

Training for Jobs in Driving – Fuel Efﬁcient Bus Driver

This programme focuses on the skills necessary to work in an operational, front-line capacity in warehousing and distribution.

The aim of the programme is to provide learners with the skills and knowledge to drive a passenger carrying vehicle in a safe and fuel effi cient manner. The course includes Bus/Coach driving tuition, Driver CPC training, Occupational First Aid,

Through a combination of certifi ed training, structured work placement and employment support a toolkit of strategies and resources is provided to assist participants back into employment. City&Guilds

Fuel Effi cient Driving and Customer Service. There is currently a growing demand for qualifi ed bus/coach drivers and by completing this course learners will be well positioned to take up

Training for Jobs in Warehousing and Logistics - Looking Forward

employment driving a bus or coach. Swilly Group

Upon completion of this course each learner will be equipped with the skills and experience required for a range of employ-

Training for Jobs in Transport Management

ment opportunities in the Warehousing and Logistics Sector.

Francis Mahon Francis Mahon completed the FETAC Level 5 Food Handlers and Operatives with CPL. He says that the work placement element of the course really drove him to succeed. “The one thing that was stressed throughout the course was that if a student worked hard whilst on their work placement, there was a good possibility that they would be kept on at the end of the 10 weeks. This spurred me on to successfully complete any assignments or exams we were given and to secure a work placement. I would urge anyone contemplating a MOMENTUM course to do so. It could be a life changer and the start of a new career for you.”

CPL, Food Handlers and Operatives

Some of the course modules include: business computing,

The aim of the programme is to provide learners with the

customer service, forklift driving license, manual handling, per-

skills and knowledge to successfully manage a warehousing

sonal effectiveness in the Workplace and safe pass.

and/or transport business or to operate as a Warehousing

Trade Unions.

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

14 Training for Jobs in Professional Cookery

Training for Jobs in the Food and Beverage Sector

The Professional Cookery course will equip participants with relevant skills for employment in hotel/ restaurant and catering. It comprises an effective combination of modules, which will provide learners with skills and knowledge relevant to a range of positions, and thereby maximise their chances of securing employment.

At the Kilmuckridge Centre for Further Education, learners will gain the knowledge,

boosting economic recovery.”

swing, Paul Carty, Chairman

being targeted as a major

As part of the govern-

of the Irish Tourism Industry

player in Ireland’s efforts

ment’s initiative to bolster

Confederation, said “Tourism

to leave a tough economic

the industry, they are

business currently is estimat-

climate behind. Last year

currently making plans to

ed to employ in excess of

saw visitor numbers into the

exploit the heritage poten-

200,000 with 5,000 having

country return to pre-reces-

tial of the South and East

been added in the past year,

sion levels. Why is this im-

regions. The campaigns will

and the prospect of a further

portant to those looking to

focus on the Viking heritage

get back into employment?

of Waterford, the medieval

8,000 jobs being created in

The answer is simple. More

history of Kilkenny and the

visitors mean more jobs. In

fact that Newgrange is 5,000

fact, every €1 million spent

years older than the Pyra-

by tourists helps to support

mids.

34 tourism jobs.

Tourist footfall

Last year, some 5,000 tour-

Overseas tourist numbers

ism jobs were created after

jumped by 9 per cent last

the tourism market reaped

year to 7.3m - the highest

€5 billion for the economy

since 2008. Those tourists

and by all predictions this

spent just over €3.5bn in

year is geared up to be even

the country - almost €300m

more successful.

more than the previous year. Those who holidayed at

According to Michael Cawley, Chairman of Failte

home spent an estimated

Ireland, “2014 has been a

6 per cent more than the

tremendous year for Irish

previous year and visitors

tourism. All markets showed

from the North were worth

healthy growth and with in-

an additional €335m.

creases in air access facilitat-

Surprisingly, it has been

2015.” The current trend has lead

food sector. It will also ensure that leaners have a sound understanding of the ethics and standards of best practice operating in the industry, prepare learners for employment in the catering/food industry and equip them with the knowledge, skill and competence to perform basic food preparation tasks.

Training for Jobs in Tourism and Hospitality This programme aims to equip learners with the skills, knowledge and competence to work in the Tourism and Hospitality sector safely while maintaining food hygiene standards.

Learners will study broad based industry spe-

is hoping to have a tourist

cifi c modules such as Customer Service, Food

footfall of 10 million visitors

Hygiene, Meal Service, Work Experience and

by 2025. This will in turn

Plate & Tray skills.

boost the economy by €5bn

Nifast

and Food Services accounted for the employment of 135,700 people or just over

Training for Jobs in the Tourism Sector The aim of the programme is to provide the learner with the opportunity to acquire the knowledge and skills to work in the business and tourism sector. Through classroom based preparation and practice, the learner will then achieve work practice in the industry leading

The aim of the Tourism training programme is to address the high level of unemployment and equip unemployed people to gain new skills/up-skill and diversify into various positions within the Tourism sector. After completion of modules in Customer Service, Personal Effectiveness, Computer Applications and Work Experience, along with Certifi cation in Digital Marketing, Food Safety and Hygiene; each learner will be equipped with the skills and experience required for a range of employment opportunities in the Tourism/Hospitality

Stephen Lytton This course is for learners who work or want to work as professional chefs in the catering and hospitality sector. This programme aims to meet the professional skills development needs of

seven per cent of national

US and a return to increased

may be due in part to those

employment in quarter four

the culinary sector. A work

visitors from Britain and

who have emigrated due

of 2013, the last year data is

based placement throughout

continental Europe.

to the economic downfall.

available. Of this, accommo-

the course, working in registered

There was an increase of 14

dation services accounted for

establishments, will re-enforce

in revenue from tourism has

per cent in visitors returning

37 per cent, while food and

and underpin learning on the

ensured that the sector has

to visit family and friends.

beverage services accounted

programme.

for the remainder.

The course provider is FIT

Speaking about the up-

Swilly Group

Training for Jobs in Culinary Skills

thought that the upswing

more than played its part in

their chances of securing employment.

Belfast Unemployed Resource Centre

ing record numbers from the

“The substantial increase

to a range of positions, and thereby maximise

Sector.

and help to sustain 250,000

tions 2020, Accommodation

learners with skills and knowledge relevant

Training for Jobs in Tourism

the sector. Tourism Ireland

report Occupational Projec-

combination of modules, which will provide

Kilkenny & Carlow ETB

Further Education

concierge skills and food and beverage service.

According to SOLAS’

The course includes a City and Guilds Diploma

to potential employment.

Kilmuckridge Centre for

mistic about the future of

jobs positioned?

and beverages in a Hotel, Bar or Restaurant.

sional and competent workers in the catering/

Acquired skills will include front of house/

But where exactly are the

house operations associated with serving food

skill and competence to be effective, profes-

those in the sector to be opti-

jobs.

ers will gain a rounded knowledge of front of

Serving of Alcohol. It comprises an effective

Training for Jobs in the Food & Catering Sector

The tourism industry is

beverages in a Hotel, Bar or Restaurant. Learn-

Occupational First Aid and the Responsible

& Training Board

Strong growth last year led to 5,000 jobs being created in the sector and this year is set to be better again

cessfully take up employment serving food or

in Professional Food and Beverages Service,

Cavan & Monaghan Education

Positive outlook for jobs in the Irish tourism sector

The aim of this programme is to provide learners with the skills and knowledge to suc-

those aspiring to a career in

Stephen Lytton “On starting the MOMENTUM Looking Forward course in Warehouse and Logistics, I was glad to return to an environment of learning and working with 17 new colleagues. It can be difficult when you have no routine, no social circle or nothing to be working on. The course also involves a period of work experience in an actual place of business, which not only helps to increase our knowledge of the workplace environment but even has the potential to secure employment in that particular place of work.”

Current participant, ICTU, Warehousing & Logistics – Looking Forward

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Course options Training for Jobs in the Security Industry The aim of this Programme is to provide learners with the knowledge, skills and competence required to work under super-

Training for Jobs in Digital Marketing The 25-week programme develops a mix of Digital Marketing and eCommerce as well as traditional communication, business and sales skills. It also includes a 12-week work placement programme. In a highly competitive jobs market employers are looking for staff competent in Digital Marketing. Whether its banking, retail or the arts, digital marketing skills are in demand as most businesses move online. Irish Times Training

vision as a security offi cer, performing practical security duties

Training for Jobs in International Sales & Marketing Management

and procedures whilst also responding to security situations in a variety of settings. Learners will also achieve nationally recognised qualifi cations in the Security fi eld. Completion of this course will prepare the participant for

The International Sales & Marketing Programme will provide

a range of employment opportunities in the security industry

you with a unique opportunity to showcase your skills and gain

such as door security, security guarding static and monitoring

employment in an area where there are currently skill shortages

centres, cash in transit and more.

and companies committed to providing promising careers in

Cork ETB

International Sales and Marketing. We are recruiting individuals

Training for Jobs in Surﬁng and Lifeguarding Industry Based in Wesport, the aim of the programme is to provide learners with the skills and knowledge to successfully take

with minimum Honours Leaving Certifi cate and/or Third Level (or equivalent) who are enthusiastic, energetic and seeking the opportunity to get their foot in the door with Irish Companies who are committed to growing their businesses through people. Optimum Ltd

up employment as a Surf Instructor, Beach Lifeguard or Pool

Training for Jobs in Sales & Marketing

Lifeguard. Participants may also obtain their minibus Licence (category D1) with this programme. Learners will also complete a 10-week work placement in an adventure centre or Leisure Centre as a lifeguard or surf instructor. Swilly Group

Training for Jobs in Sales Negotiation & Digital Marketing The aim of the programme is to provide participants with up-to-date knowledge and transferrable skills to work with a sales and/or marketing team within a business. On completion of this course participants will be able to apply for jobs in Sales & Marketing. The course is aimed at those with a keen interest in social media for business, those looking to build websites using no code, or those seeking to build their knowledge base including transferrable skills. It is also a programme for anybody who

This programme is designed with the needs of small and medium businesses in mind and is suitable for anyone with an interest in developing a career in sales and marketing. You will be equipped with the skills to run marketing campaigns, build social media profi les and boost sales. Through a combination of certifi ed training, structured work placement and employ-

ment support we provide a toolkit of strategies and resources to help you back into employment. Indicative job titles include: Marketing Executive, Marketing Administrator, Sales Support, Sales Executive, Business Development Executive, and Customer Service. City & Guilds

A project for the future The MOMENTUM programme is teeming with choice. There are projects and courses to get you exactly where you want to go in your career, and some industries are progressing rapidly Where could your future

strategy as well as digital

sectors like sales and mar-

jects like MOMENTUM, as

lie?

sales and marketing are all

keting. This shows the

you can then be the profes-

available. That means with

importance of

Sales Representative or Marketing Analyst progressing to Junior

recently stated that up to

the right training and con-

up-skilling

Sales/Marketing Executive.

75,000 people have returned

tacts, these jobs can be yours

with

Hi-Tech Associates

to work since 2012. When you

for the taking.

pro-

wishes to be perceived as an asset by potential employers. A typical role would be as a Sales and /or Marketing Assistant. Typical progression path for a participant would include

Training for Jobs as Medical Secretary, Legal Secretary and Accounts & Payroll Administrator The aim of the programme is to provide learners with the skill, knowledge and competencies to provide administrative and secretarial support in a medical offi ce or a legal offi ce or a fi nance environment. Depending on the Diploma selected, learners will be equipped to secure a position in Offi ce Administration in a wide range of environments. KT Business Skills

An Tánaiste Joan Burton

see companies like Zimmer in

A report by the Skills and

Galway, a medical manufac-

Labour Market Research Unit

turing company, announcing

(SLMRU) in SOLAS found

250 jobs in October, with

that the number of active

many of these involving sales

Marketing Associate Profes-

and marketing positions, it’s

sionals is low, meaning there

easy to be optimistic.

is a demand for candidates

Marketing is one area

with skills in this fi eld.

where increased job opportu-

It also found that in 2013

nities are occurring. Roles in

vacancies were most frequent

market research and product

for operation managers in

sional to fi ll this managerial void.

Sarah Mackin Optimum, Customer Service, Communications & Selling Skills (MOMENTUM 2) “I really enjoyed the course and as a result I have gained more confidence. I found the subjects we were doing very helpful in preparing me to get back out into the workforce. I got great support from the trainers they were always there to help.”

To find out more about how you can train for the job you want, visit www.momentumskills.ie or your local Department of Social Protection Intreo Office or your Local Employment Services Office

Contact details for Intreo Ofﬁces and Local Employment Services Ofﬁces Intreo is a new service from The Department of Social Protection . Intreo is a single point of contact for all Employment and Income Supports. Designed to provide a more streamlined approach. Intreo offers practical, tailored employment services and support for Jobseekers and Employers alike. COUNTY CARLOW Intreo Centre CAVAN Intreo Centre CLARE Intreo Centre CORK Intreo Centre Intreo Centre Employment Services Office Employment Services Office Local Employment Services Office DONEGAL Intreo Centre Intreo Centre Intreo Centre Employment Services Office Employment Services Office DUBLIN Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Intreo Centre Employment Services Office Employment Services Office Employment Services Office Employment Services Office Employment Services Office Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office Local Employment Services Office

Local Employment Services Office Local Employment Services Office Local Employment Services Office GALWAY Intreo Centre Intreo Centre Employment Services Office Employment Services Office Local Employment Services Office KERRY Intreo Centre Intreo Centre Intreo Centre

ADDRESS

TELEPHONE

Kennedy Avenue, Carlow

059 9170170

Dublin Road, Cavan

049 4331909

Kilrush Road, Ennis

065 6867800

Lynch’s Quay, Cobh Hanover Quay,Cork Warner Centre, Barrack Street, Bantry, Co Cork 103/104 Main Street, Mallow, Co Cork Heron House, Blackpool Retail Park, Blackpool, Cork

021 490 8010 021 4806800 027 50464 022 21900 021 4302310

McCarter’s Road,Ardarvan, Buncrana Main Street, Dunfanaghy Public Service Centre, Gweedore Road, Dungloe Dunfril House, Chestnut Road, Ballybofey, Co Donegal Ballyraine Industrial Estate, Ramelton Road, Letterkenny, Co Donegal

074 9364600 074 9136750 074 9561030 074 9130384 074 9120500

Rossmore Ave, Ballyfermot, Dublin 10 Main Street, Ballymun, Dublin 9 Westend House, Snugborough Rd, Blanchardstown, Dublin 15 Northside Civic Centre, Bunratty Road, Coolock, Dublin 17 18-21 Cumberland Street, Dun Laoghaire, Co Dublin Mellowes Road, Finglas, Dublin 11 Greendale Shopping Centre, Greendale Road, Kilbarrack, Dublin 5 197/199 Parnell Street, Dublin 1 Navan Road, Dublin 7 The Square Shopping Centre, Tallaght, Dublin 24 D’Olier House, Dublin 2 Unit 9D, Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14 LinnComm House, Stephenstown Industrial Estate, Balbriggan, Co Dublin Baldoyle ETB, Baldoyle Industrial Estate, Baldoyle, Dublin 13 34 Main Street, Swords, Co Dublin Main Street, Clondalkin, Dublin 22 17A St.Agnes Road, Crumlin, Dublin 12 Goldenbridge Integrated Complex, Emmet Crescent, Inchicore, Dublin 8 Inner City Renewal Group, 85 Amiens Street, Dublin 1 St Andrews Resource Centre, 114-116 Pearse Street, Dublin 2 South West Inner City, Unit D, Digital Court, Rainsford Street, Dublin 8 Northwest inner City, 42 Manor Street, Dublin 7 Dillon House, 106 Coolmine Industrial Estate, Dublin 15 Coolock Development Centre, Bunratty Drive, Coolock, Dublin 17 Ballymun Job Centre, Unit 36 Ballymun Town Centre, Dublin 11 Rosehill House, Finglas, Dublin 11 North Local Employment Service Network, Unit D Nangor Road Business Park, New Nangor Road, Clondalkin, Dublin 22 South Local Employment Service Network, Saint John’s House, Unit 2 High Street, Tallaght, Dublin 24 137 Oliver Plunkett Road, Monkstown Farm, Dun Laoghaire, Co Dublin 4 Drumfinn Park, Ballyfermot, Dublin 10

01 6160300 01 8940000 01 8581300 01 6125400 01 6732110 01 8581100 01 8063830 01 8899500 01 8823100 01 4629400 01 6124800 01 2164250 01 8834870 01 8167400 01 8405252 01 4591766 01 4095082 01 4537229 01 8764670 01 6771930 01 5111260 01 8686333 01 8209550 01 8485630 01 8667000 01 8361666 01 4508748

Galway Road, Clifden, Co Galway Railway House, Station Road, Loughrea Island House, Cathedral Square, Galway High Street, Tuam, Co Galway 122 Bohermore, Galway

095 22210 091 576870 091 534400 093 28066/7 091 566617

St. Brendan’s Terrace, Caherciveen The Square, Listowel Bridge Street, Kenmare

066 9473440 068 50030 064 6640050

01 4623590 01 2841977 01 6235612

COUNTY

ADDRESS

Intreo Centre Godfrey Place, Tralee Intreo Centre Park Court, Beech Road, Killarney Local Employment Services Office West Main Street, Cahersiveen, Co Kerry Local Employment Services Office Units 1 & 2 North Circular Road, Tralee, Co Kerry KILDARE Employment Services Office Claremont House, Kelly Lane, Maynooth, Co Kildare Employment Services Office Main Street, Newbridge, Co. Kildare Local Employment Services Office Unit 5 Rathasker Square, Kilcullen Road, Naas, Co Kildare KILKENNY Intreo Centre Government Buildings, Hebron Road, Kilkenny LAOIS Employment Services Office JFL House, James Fintan Lawlor Avenue, Portlaoise, Co Laois LEITRIM Intreo Centre Leitrim Road Carrick-on-Shannon Intreo Centre Sligo Road, Manorhamilton LIMERICK Intreo Centre Dominic Street, Limerick Intreo Centre Gortboy,Newcastlewest Local Employment Services Office Unit 2, Tait Business Centre, Dominic Street, Limerick LONGFORD Intreo Centre Government Buildings, Ballinalee Road, Longford LOUTH Intreo Centre Custom House Quay,Drogheda Intreo Centre Government Buildings, St. Alphonsus Road, Dundalk Local Employment Services Office Workspace Centre, Mayoralty Street, Drogheda, Co Louth Local Employment Services Office Partnership Court, Park Street, Dundalk, Co Louth MAYO Intreo Centre Achill Sound, Achill Intreo Centre Government Buildings, Ballina Intreo Centre American Street, Belmullet Intreo Centre Michael Davitt House, Castlebar Local Employment Services Office Mosaic Centre, Harlequinn Plaza, Garvey Way, Castlebar, Co Mayo MONAGHAN Employment Services Office Department of Social Protection, The Plantation, Monaghan Local Employment Services Office 5 North Road, Monaghan, Co Monaghan NAVAN Employment Services Office Tara Mall, Trimgate Street, Co Meath OFFALY Intreo Centre Castle Buildings, Tara Street, Tullamore (057) 9318500 ROSCOMMON Employment Services Office Government Buildings, Convent Road, Roscommon SLIGO Intreo Centre Government Offices, Cranmore Road, TIPPERARY Intreo Centre Harbour House, New Quay, Clonmel Employment Services Office 79 Connolly Street, Nenagh, Co Tipperary Employment Services Office Friar Street, Thurles, Co Tipperary WATERFORD Government Buildings, Cork Road, Waterford Local Employment Services Office Westgate Retail Park, Tramore Road, Waterford Local Employment Services Office Lismore Business Park, Lismore, Co Waterford WESTMEATH Intreo Centre Government Offices, Grace Park Road, Athlone Employment Services Office Church Avenue, Mullingar, Co Westmeath WEXFORD Intreo Centre Anne Street, Wexford Employment Services Office Bridgepoint, Enniscorthy, Co Wexford Local Employment Services Office Mill Park Road, Enniscorthy, Co Wexford WICKLOW Intreo Centre Castle Park, Arklow Intreo Centre Civic Offices, Main Street, Bray Local Employment Services Office 4 Prince of Wales Terrace, Quinsboro Road, Bray, Co Wicklow

TELEPHONE 066 7149500 064 6678500 066 9473068 066 7129675 01 6290556 045 431372 045 895555 056 7715100 057 8632900 719650070 071 9820030 061 212 200 069 24600 061 412999 043 334 0000 041 987 1130 042 939 2600 041 9844755 042 9328897 (098) 45050 096 80500 097 81029 094 9063700 094 9026468 047 73020 047 72191 046 9023630

090 6632980 071 9148200 052 6170220 067 31879 0504 22188 Intreo Centre 051 356 000 051 304951 058 58025 090 6449600 044 9334550 053 9165400 053 9239300 053 9155864 0402 20420 12867912 01 2868266