What do I do when I get off the plane in NEWARK ?
PRINT THIS PAGE and bring it with you on the travel day.
As soon as you arrive to Newark Liberty International Airport (EWR): 1. Follow signs to go to "BAGGAGE CLAIM". 2. Pick up your bags. 3. Once you have all your bag(s), follow signs to go to the "AIRTRAIN". The AirTrain is Newark's airport internal monorail transportation system. This small train is FREE (you don't need to pay to ride) and it takes you from all terminals (A, B, C) inside the airport and all the P STATIONS. 4. At the AirTrain boarding area, board the AirTrain going to the "P4 STATION". If you need assistance, there is an AirTrain sta ffmember at each boarding area that can point you in the correct direction. Simply mention that you need to get off at the "P4 STATION". NEWARK LIBERTY INTERNATIONAL AIRPORT
5. Belo sta ffwill be waiting for you at the P4 STATION! They will be holding a "Belo USA" sign and wearing a Belo red t-shirt, so you can find them easily. 6. DO NOT LEAVE THE AIRPORT ALONE! You can only take the AIRTRAIN inside the airport. DO NOT take any other means of transportation such as taxis or buses outside the airport. You MUST check in with a BELO USA staff member at the airport upon your arrival.
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7. If there are any emergencies, please call our emergency line: 1-855-442-7714
If your ight is delayed/canceled or if you miss your ight…DON'T WORRY, WE WILL HELP! 1. If your flight is delayed, don't worry! Belo Sta ffwill be checking the status of your flight periodically. When you do arrive, please proceed to the "P4 STATION", where Belo Sta ffwill be waiting for you. 2. In the event that your flight is cancelled or if you missed your original flight, please call the TRIP COORDINATOR at the EMERGENCY NUMBER (1-866-917-4382) and inform us about your new ight arrangements, including airline name, ight number, departure time and estimated arrival time. If your bags get lost... DO NOT LEAVE THE AIRPORT BEFORE YOU: 1. Inform your airline's baggage service office (located in the baggage claim area) about your lost luggage and complete all the paperwork required. 2. Be sure to tell the airline that you are part of a BELO USA Travel group, and give them the name and address of the HOTEL where the group will be staying. 3. Keep all the paperwork the airline gives you, including your baggage receipt. 4. Finally, inform a Belo staff member that your bags are missing. HAVE A GREAT TRIP!
Emergency contact: TOLL FREE - 1 855 442 7714 (Trip Coordinator – 24 hours during trip dates)