RESALE POLICY WWW.SUPERHOT.COM.BR
1- INTRODUCTION This manual is intended to be a practical guide to the policies adopted by Superhot as well as stipulate general conditions and working procedures between the brand and its reseller partners. This version of the guide is intended only for partners located in the international territory and may be changed without prior notice. If you have any questions, criticisms and / or suggestions, please do not hesitate to contact the commercial manager of your account.
2- QUALITY POLICY The quality policy that indicates the north of the company is established by the top management and is divulged to all the employees, so that each one, in his function, uses all his potential in the accomplishment of his task always aiming the fulfillment to the Politics of Excellence of Superhot.
“It is Superhot’s quality policy to manage the continuous improvement of its processes, to empower employees and to meet the customer’s requirements in a SuStainable manner with ethics, commitment and transparency.”
Mission
Develop, produce and market women's fashion with standards that exceed the needs and desires of local and international audiences.
Vision
To be recognized as a class enterprise developing inspiring products for women's fashion of the highest quality.
Values
All Superhot business processes are based on the practice of the following values that we believe are essential for the sustainable development of any longterm activity:
- Ethics in Business - Respect for People, Society and Nature - Honor Commitments - Transparency in Shares - Continuously Improve - Discipline and Commitment - Economic Efficiency
3- ABOUT US Superhot is a Brazilian brand of women's fashion and manufactures its products with the latest technology. It designs, manufactures and markets sports products as leggings that value the female body and enable training in high intensity. Tops with high support and blouses that dry quickly, inside others.
In addition to sportswear, Superhot also has biquínis and comfortable and chlorine resistant swimsuits from swimming pools, lingerie and footwear 100% free of animal origin. All models are manufactured in the most modern cutting room available in the market to offer the best product at the best prices.
4- REGISTER More than just a supplier, Superhot seeks to build a long-term partnership with its resellers. In order to become an authorized reseller of the brand, it is necessary to register and pass the verification process and profile analysis.
register
https://superhot.com.br/en/register
5- MINIMUM REQUIREMENTS We consider as store partner companies duly constituted of the following segments: -Sports Stores -Sports Supplements Stores -Department Stores Women's Fashion Stores Boutiques -Academies -Virtual Fashion Stores
6- PRICE POLICY Superhot aims to keep prices affordable for multi-brand stores but looking for products with high quality standards. The minimum price practiced in retail positions the brand in a segment whose target audience knows the benefits offered by technological fabrics in their day to day. Prices can be adjusted once a year to correct any deviations caused by inflation. Even so, a price base of 2014 is practiced.
WHOLESALE
Wholesale prices are only available for previously approved stores and while meeting minimum order requirements. For fitness line, the minimum order is 25 pieces. For beach line, intimate, footwear and accessories, there is no need for a minimal amount of parts.
RETAIL
The retail prices charged by Superhot in its own store are at least 110% wholesale values so that there is no unfair competition with the shopkeeper.
RESALE
Resale prices are at least double the wholesale prices. Example: Legging bought at 21.90, must be sold at least 45.99 Even in cases where the piece was bought with a promotional price, double the original value should be applied. Example2: Legging bought at 12.90 whose original value was 21.90, must be sold at least 45.99
7- HOW TO BUY With an approved account, the procedure for purchase is simple: - Access https://wholesale.superhot.com.br/ - Fill in your login and password - When you find a product that interests you, click the "buy" button. When the product has size options, you must first click the "see options" button, choose the color and size, and only then click the "buy" button
produto tamanho P/M
produto tamanho Unico
When you are satisfied with the products you have chosen, simply click on the Shopping Cart icon or access the link https:// wholesale.superhot.com.br/checkout/ Please carefully fill in the shipping address. Choose the freight and the form of payment and click on "Finish Buy".
8- FREIGHT Superhot has freight calculation system integrated with the Post Office and the DHL carrier. In cases where freight is applied, 100% of the value informed by the carrier at the time of quotation is passed on to the merchant. For orders above $ 100,000, you can request custom quote.
9- DELIVERY TERM It is possible to obtain an estimate of the delivery time directly from the online store. Within this period, two working days must be added for the preparation of the request and documentation. Note that parts of launches have a different deadline for delivery.
10- RELEASES Superhot works with periodic launches of fitness, beachwear, lingerie and footwear. With each new collection, there is a deadline of 10 working days for pre-launch and another 10 working days to start deliveries. PRÉ-LANÇAMENTO
LANÇAMENTO
POSTAGENS
10 DIAS ÚTEIS
10 DIAS ÚTEIS
ENVIO DOS PEDIDOS
Orders that do not contain release parts are shipped within 2 business days.
11- DISCOUNTS There are several ways to get discounts. Know the main ones: - Cash purchases have a 10% discount; - On the first purchase with the coupon FIRSTORDER, to get 10% off - When exchanging loyalty points for discount
12- FIDELITY POINTS As a way to reward frequent shoppers, Superhot offers a reward system where you can earn points and exchange them for discounts or products. These points, called Loyalty Points, can be obtained in several ways: - When creating the account; - When completing an evaluation on some of our products; - When placing an order, each $ 1 equals 1 point. To get the discount, simply access the screen to check how many points you want to change.
13- ATTENDANCE Superhot watches over its relationship with its partners and customers and provides several service channels: SAC: sac@superhot.com.br Tickets: support@superhot.com.br Whatsapp: +55 12 99233-6769 Chat online during business hours Facebook Messenger
open ticket
mailto:support@superhot.com.br
14- MARKETING MATERIAL We offer high quality material to help our sales partner: - High Resolution Photos Lookbook; - High resolution photos Editorial (30% of the launches); - Optimized and compressed photos for websites (763x1000); - Banners and sliders for websites; - Arts for instagram; - Electronic PDF Catalog; - Videos for stories and others.
access here
https://wholesale.superhot.com.br/support-material/
15- RIGHTS OF USE Superhot grants to its partner to the authorization to use of the mark, of way provisional, non-exclusive, for the purpose marketing company's products. The Superhot brand may not be used as part of the partner's name or business name as well as internet domains, social networking and other names.
16- BEST PRACTICE - Superhot offers a detailed description of all your products, including technologies and benefits offered by the fabric and / or modeling. Knowing them will improve your sales performance. - Avoid changing the material supplied by Superhot. If you need custom banners and images, contact your account manager.
WWW.SUPERHOT.COM.BR