Bettertech - Company Profile (EN)

BETTERTECH COMPANY PROFILE

WORKING SOLUTIONS FOR BETTER RESULTS

BETTERTECH COMPANY PROFILE Our Mission

Bettertech develops technological solutions that support enterprises strategies, promoting and enhancing their productivity and competitiveness.

Our Vision

To be an international reference while achieving a global reach of our solutions.

Our Solutions

Bettertech offers professional software solutions that are developed by its strategy and innovation department.

Those products are the result of a continuous investment in innovation and are available to the market since 1989.

Bettertech platforms won market recognition, with thousands of daily users who take advantage of these solutions in critical processes of their business.

Our Team

Bettertech team is composed by more than 30 people, with half of them holding computer and systems engineering degrees.

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BETTERTECH COMPANY PROFILE INTEGRATION

The modular structure of our solutions enable a seamless integration with the information systems already in place and used by any enterprise.

MOBILITY

At Bettertech, we focus on mobility solutions that enable the access to information from any device: PCs, iOS, Android and Windows Mobile as a way to increase the efficiency and productivity of employees and enterprises.

As such, every feature available in our products is also available through the internet/intranet via a simple web browser, without the need to install or maintain anything.

For more information, please see our mobility brochure.

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BETTERTECH COMPANY PROFILE Methodologies Bettertech uses the Agile Unified Process as a development methodology in order to ensure the production of high quality solutions that fulfill customer requirements while keeping deadlines and budgets under control.

Initial Modeling

Model Storming

Develop an Overall Model

Build a Features List

Plan by Feature

Design by Feature

Build by Feature

(more shape than content)

A list of features grouped into sets and subject areas

A development plan Class owners Feature set owners

A design package

Completed client-valued function

An object model + notes

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(add more content to the object model)

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BETTERTECH COMPANY PROFILE Building an IT solution that responds effectively to the needs of each customer implies a thorough knowledge of process management and a constant attention to change management.

In Bettertech projects are managed in accordance with the best practices of PMI:

PhAsE 1

PhAsE 2

PhAsE 3

Analysis of design survey Requirements

PhAsE 4 formation

suitability for customer Needs

Implementation

Entry into Production

Projects managed in accordance with the standards of Project Management Institut

Project Management change Management

Ensuring: Customer satisfaction with the rapid and continuous delivery of software Constant cooperation between customer and supplier Quick adaptation to changes

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BETTERTECH COMPANY PROFILE

iSales is a mobility sales platform designed for iPad, that accesses detailed information of any product.

It enables the access to the purchasing profile of the customer and displays, to the sales agent, his/her current status regarding to commercial objectives.

It is designed to enterprises that have commercial teams that register sales orders to be processed later.

Among other features, it also offers the possibility to establish routes and view the clients that are near or on the route.

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BETTERTECH COMPANY PROFILE

Gestech presents a highly scalable and customizable web-based system for field service and team management needs.

Gestech allows companies to streamline their business processes, for real-time mobility across every major device.

Gestech provides apps for iOS, Android & Windows Mobile devices. Among others features, it also offers the possibility to see where your technicians and equipments are located using geolocation maps.

Main Features: Costumer Management Equipment Management Technician Management Maintenance plans Inspection Forms/Maintenance Forms Scheduling & Planning Stock Management

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Scheduling Technicians interventions Labor and Parts Time Tracking Billing Reviews about work performed Reports Dashboards

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BETTERTECH COMPANY PROFILE

Is a sales force automation solution, focused on the use of mobile devices, such as iPads or PDAs, that is designed for enterprises that have sales teams working under a pre-sale or auto-sale programs.

It offers enterprises a sales team mobility platform that allow the management and follow-up of the commercial activities performance, in terms of results and activity requests according to pre-established reference values.

Main Features: Sales team management Commercial routes management Commercial objectives management Visits management Requests analysis Clients to visit Reasons for absence of purchases Reasons for absence of sales

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Costs control B2B for portfolio of customers Stocks control Daily follow-up of sales teams Business development support Telemarketing Geographic analysis

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BETTERTECH COMPANY PROFILE Navigator Navigator is a goal management portal that allows enterprises to develop, monitor and adjust sales team objectives in real time.

It enables the management of established supply contracts and the possibility to follow-up their developments and compliance.

Provides multiple analysis elements in real time and produces comparative studies with other time periods.

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BETTERTECH COMPANY PROFILE

.SalesUP is an ERP (Enterprise Resource Planning) that integrates various modules which are required for an effective management of a business organization. The layer structure, pooled with state of the art technology, offers great technical flexibility and represents a major competitive advantage. .SalesUP combines ERP, CRM, B2B and B2C functionalities on a web based architecture. Its mobility module enables teams to work close to their customers, while accessing critical business and financial information or consumer, products and marketing dashboards.

Main Features: ERP – Enterprise Resource Planning CRM – Customer Relationship Management Assistência Técnica BI – Business Intelligence EDI – Electronic Data Interchange FMF Fleet Management Software SCM – Supply Chain Management LM – Logistics Management MDM – Mobile Device Management RMS - Resource Management Software All Rights Reserved. Bettertech 2014

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BETTERTECH COMPANY PROFILE DataWare House & BI Data Warehouse & Business Intelligence Portal is an application portal deployed over the internet, that integrates the business information from different sources.

It collects, on a daily basis, without human intervention, information from different operational sources and information systems. It is designed to product distribution supply chains, aiming at consistently meeting sales performance.

The DWH & BI platform provides the following main features: Sell-Out knowledge Geographic sales analysis Completed and lost sales Dashboards Business Intelligence Crystal Reports

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BETTERTECH COMPANY PROFILE Contact Center Contact Center is a software solution for teams that interact with customers via phone-calls or other communication channels, in order to register requests, collect payments, support service request or business opportunities.

In enterprises where telephone contacts have a high impact, it is advisable to integrate the Contact Center module with the applications that are part of the daily operations.

Main Features: Virtual and Physical telephone Calendar Requests Payment collection Phone call recording Received and made phone calls history Statistics reports Architecture (integration between offices and remote agents)

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BETTERTECH COMPANY PROFILE EASY2BUY Powered by myTeam

Easy2Buy is a web platform that supports the handling and management of material requests and services, by accessing a catalog of predefined articles.

This platform is based on a B2B platform – Purchases Management, with 3 components: B2B – Business to Business, E-Procurement and Logistics.

Multi-department and corporative, accessible at any time on any place, via an authorized access and through a simple browser connected to the internet, it was designed for any enterprise with a high number of employees.

It manages the materials and services requests of the employees, handling the requests processes with the respective providers and managing the receptions of materials or the execution of services.

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BETTERTECH COMPANY PROFILE

myTeam is a corporate collaboration software application that implements the PDC (Plan-Do-Check) cycle for business process management via an unified and structured communication framework. Is composed of a core module for collaborative work management to witch can be added the following features: CRM Business Opportunities Process Management Field Service Management Document Management Expenses and Cost Control Assets & Resource Management Time Management Balanced Scorecard Orders, Invoices & Billing Mobility myTeam has native apps for Android, iPad and iPhone (iOS) allowing employees to access all the information in their organization anytime and anywhere.

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BETTERTECH COMPANY PROFILE Multinational References

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BETTERTECH COMPANY PROFILE INTERNATIONAL PRESENCE Through business partnerships with local partners, Bettertech currently has presence in the following regions:

ANGOLA MOZAMBIQUE CAPE VERDE AZORES MADEIRA BRAZIL SPAIN MEXICO All Rights Reserved. Bettertech 2014

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BETTERTECH COMPANY PROFILE Corporate Social Responsibility Bettertech actively supports a group of athletes that represent Portugal in national and international competitions.

Moreover, we regularly cooperate with several social and charitable institutions.

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FOR MORE INFORMATIONS, CONTACT US: www.bettertech.pt