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FIND A NEW JOB
TAKING RESPONSIBILITY
EVERY LITTLE HELPS
Looking for a new job? Don’t miss our 8-page supplement – inside
How Bristol companies are giving back to the community ...and why – pages 8&9
Tesco chairman draws 250+ for latest talk in executive address series – page 7
Business bristolpost.co.uk
www.
YOUR FACE HERE
5 MAR 2014
YOUR FACE HERE
POST BUSINESS AWARDS
YOUR TURN IN THE SPOTLIGHT Nominations are now open for this year’s Bristol Post Business Awards. See pages 6&7. Plus Women in Business Awards latest, page 5
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www.bristolpost.co.uk/business
Wednesday, March 5, 2014
Start-ups
Know how
Peter reveals learning is the way to success
Angus Taylor Partner 0117 287 2101 angus.taylor@ brutonknowles.co.uk Bruton Knowles
BUDDING entrepreneurs took inspiration from Jack Wills clothing chain founder Peter Williams at an event aimed at those thinking of starting a business. Peter told them how he left behind a potentially high-flying City job at the age of 23 to find fulfilment running his own business. He said one of the attributes an entrepreneur needed was willingness to learn. He said: “You learn something every day from everyone you meet. I knew nothing about my industry, but I had an idea.” He named the clothing chain, which has been a big hit with students, after his grandfather. Peter was talking at a Virgin StartUp Hothouse event, hosted at Leigh Court, the home of business support and lobbying organisation Business West. The day attracted people aged 18 to over 60 looking to set up their own firm, some taking along their children showing how some parents see going it alone as a flexible way to forge a living and care for children.
Knowing your boundaries
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HE recent high winds have caused fences and even walls to collapse in the last few weeks and many trees now need management after being damaged, but property owners should be careful when rebuilding so they do not end up in disputes with neighbours. Disputes over boundaries are common and tend to escalate, becoming time-consuming and very expensive with legal fees and court appearances. But that doesn’t need to be the case. It is important to think carefully about planned works and repairs to replace storm damaged fences. Try to agree a simple way forward with neighbours before actually starting any works. Establish who owns the boundary or has responsibility to repair it. Overhanging tree branches, roots or hedges are often the cause of disputes. Keep any on or near the boundary regularly maintained. Always discuss with your neighbour the extent of any pruning. Be aware of any Tree Preservation Orders. Of course the key is preventing a dispute happening in the first place and researching as much as you can from your deeds, land registry or information in the local planning office. Land owners should record any historical structures such as remnants of previous fences and walls with photographs. If possible invite neighbours to be involved with this process so they can agree with you the boundary line as you re-mark it. If you are repairing an existing boundary, agree with your neighbour what repairs are needed and if necessary use an independent surveyor’s opinion. If handled well you won’t need to end up in court. If you need to involve a third party, start with suggesting you both agree on one independent surveyor to be appointed jointly by both parties to try and resolve the dispute. This will keep costs down and also will provide an objective position you can both agree on. It is important to adhere to the Access to Neighbouring Land Act 1992, which permits access for repairs and upkeep only, not new buildings or extensions. Always consult your neighbours before starting any works. Recent cases that have gone to court have awarded significant compensation for harassment, nuisance, trespass, personal injury and repairs in situations where the neighbourly relationship has broken down. The key is to, build a trusting relationship and constructive dialogue with your neighbour.
● Peter Williams, founder of clothing chain Jack Wills, shared his experiences with would-be entrepreneurs
Property
Refurb Demand for ‘trendy’ offices Gavin Thompson Assistant Editor (Business) gavin.thompson@b-nm.co.uk
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HE conversion of a former brewery into “trendy” offices is being touted as a further sign of the improving commercial property market. Developer Verve Properties, the firm behind the Paintworks in Bath Road, is taking on the Brew House on Tower Hill, close to Old Market and Cabot Circus. The firm thinks there’s a gap in the market for funky workspace for the creative sector and plans to redevelop the four-storey period building, more recently known as Company House, into 25,000 square foot of flexible work
● The Brew House on Tower Hill space to fill it. Many of the original features had been covered over and the site had become somewhat run down, but Verve believes the character of the
building has potential. Tom Dugay, office agency specialist at property consultant Alder King, said: “Last year we saw the return of speculative new build office devel-
opment, with schemes now under construction at 66 Queen Square and 2 Glass Wharf in Bristol city centre, after a four year gap. “We are now seeing the return of speculative office refurbishment after a similar period, as property owners and developers capitalise on the pent-up demand for flexible space.” Of the Brew House scheme, he added: “Bristol’s growing creative and cultural sector values space with character. “Verve’s aim with this scheme is to bring some trendy Shoreditch character to the Bristol office market specifically to appeal to this sector which now accounts for 12 per cent of all businesses in the city.” Alder King and GVA have been appointed agents on the scheme.
Best deals - How the numbers stack up Business current accounts
Business savings accounts
1.01% State Bank £10,000 deposit of India
Cambridge & 1.70% Counties £10,000 deposit Bank
0.25% £1 deposit Co-operative Bank
0.12% £1 deposit
1.53% Hanley Economics £1,000 deposit BS
1.50% Shawbrook £5,000 deposit 0.10% Bank Unity Trust £25,000 deposit Bank State Bank 1.49% 0.05% of India £10,000 deposit £1 deposit 1.45% Cambridge £10,000 deposit &Counties 0.05% Allied Irish £500 deposit Bank (GB) 1.25% Darlington £25,000 deposit BS Source: Business Moneyfacts moneyfacts.co.uk
Inflation (CPI)
1.9 1.6 0.5 3.99
Weekly earnings
%
%
Corporation tax %
23 20 13 10
Main rate
%
Small profits rate – below £300,000
Base interest rate Employer NI rates .8% % Standard rate on Ave mortgage rate %
earnings above £148 per week
.4%
Employees in salary-related pension scheme earning up £770 p/w
Petrol prices .87p
129 137 138 71
Unleaded
.17p Diesel
.36p Super unleaded
.58p LPG
Source: PetrolPrices.com
www.bristolpost.co.uk/business
Wednesday, March 5, 2014
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Catering
Networking
Bacon rolls for all as Ovo Energy celebrates
● ‘A wall of bacon’ destined for staff at Ovo Energy
● The exhibition at Ashton Gate
● A BRISTOL food business was on a roll thanks to the success of another local firm. Ovo Energy, based in St Thomas Street in the city centre, was celebrating its 200,000th customer. Managing director Stephen Fitzpatrick rewarded staff with free breakfast, ordering 380 bacon rolls from nearby fresh fast food outlet Friska. The team were in from 6am to fulfil the order. On Twitter Friska posted: “380 #baconbuns delivered to our lovely friends @OvoEnergy Congrats on 200,000 customers. Literally a wall of bacon.”
Pics: Barbara Evripidou
Exhibition hailed a success as it brings ‘quality’ interest ORE than 500 delegates and 100 businesses were at Ashton Gate yesterday making connections that will hopefully lead to new orders and relationships. The Bristol Business Exhibition, the regular biggest event of its kind in the city, provides an opportunity for the owners of businesses, from restaurants to hairdressers, to find the professional services they need, such as web design, social media, marketing, accountants, venues and more. Organiser and show founder, Neil Kinnerly, said the event had gone well. “We’ve had more people through the door,” he said. “I’ve gained some good leads for my business, so hopefully that will be the same for everyone else, too. The feedback has been very positive.” Exhibitors agreed. Henry Burgess, sales
director at Global ECM Solutions, said: “Today has gone well. There haven’t been huge numbers of people all day, but the people who have come have been good quality.” He added that the event was as much about brand awareness as making sales for his firm. That was a message echoed by Simon Page, sales manager at the Radisson Blu hotel in Broad Quay. “It is mainly about brand awareness for us,” he said, but added: “Many of the exhibitors are businesses who will in stay in hotels for overnight stays or book meetings, so we probably get more business from the other exhibitors than the delegates.” International balloonist Don Cameron was guest speaker at the event, talking about how he started in businesses. Daughter and Cameron Balloons director, Hannah Cameron, said the day had been “really useful”, with great networking opportunities for the company. The next exhibition takes place on September 30.
● Visitors at the show exhibition BRBE20140304A-4
● Mel Booth, Hannah Cameron and Don Cameron with the Bristol Lord Mayor BRBE20140304A-3 Farouk Choudhury
Gavin Thompson Assistant Editor (Business) gavin.thompson@b-nm.co.uk
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● Back, from left, Tom Mundy, Ian Clarke, Ian Chambers; front: Dan Sartain and show BRBE20140304A-1 organiser and founder Neil Kinnerly
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www.bristolpost.co.uk/business
Projects
Wednesday, March 5, 2014
Retail
Services
‘Big year ahead for city property sector’ ● THE year ahead could see significant developments in Bristol’s property and construction industries, according to a leading figure in the city’s property sector. Philip Morton, pictured, head of office agency and development at CBRE Bristol, believes 2014 could be the year the city sheds its tag of a city that struggles to get any major projects built. The debate over the city’s apparent reluctance to back major developments has been triggered by the scrapping of arena plans, Bristol City’s Ashton Vale stadium proposal and delays to Bristol Rovers’ bid for a new stadium. But Mr Morton believes that the next one to two years will demonstrate Bristol is a city where major projects can get built. He said: “In recent years, several major schemes in Bristol have become bogged down in red-tape or come to a complete halt following opposition from campaigners. “However, there are now real signs that the city is about to get its long-awaited indoor arena, something that will help to compete with the other major regional cities in terms of attracting visitors and generating income. “At the same time there is a very good chance that Bristol Rovers will push ahead with its plans to build a new stadium at the University of the West of England’s campus in Frenchay. It should also be remembered that the proposal is just one part of a much larger scheme that will include new housing and improved amenities.” The refurbishment of Temple Meads station is also on the cards. Mr Morton credited the mayor and the improving economy for the change. “Given that the economy has turned a corner and there are signs that the market is coming back to life, there are plenty of reasons to feel confident about the various schemes due to take place in Bristol. It helps that we have a mayor who has become a champion for the city and is doing a great job talking to potential investors.”
● Bar manager Florean Hodgkinson presents the £2,300 cheque to Tessa Martin of the Brains Trust
Bringing a taste of the exotic to beer sales
● Special delivery at Southville Deli
Economy Support local firms with cheap stamps Gavin Thompson Assistant Editor (Business) gavin.thompson@b-nm.co.uk
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USINESSES in the city who want to support the local currency can now do so simply by sending post ... and for less than it would cost with Royal Mail. Docmail Local Post, the carbon-free postal service operating in Bristol and Bath, is selling businesses the Bristol Pound stamps for 34p, 30 per cent less than the cost of a second class Royal Mail stamp. Joe Broadway, postal services director of Docmail Local Post, said: “Our customers choose us because we are carbon free and because we
care about supporting local businesses. “We want to reward and work with other local businesses who share our commitment to helping the local economy thrive.” The firm delivers business mail around the city in two days or under by bicycles and electric cars. Since setting up in September 2011, the firm’s post men and women have delivered 500,000 letters to Bristol and Bath. On average its 14 cyclists each cover 25 miles a day and deliver a combined total of 20,000 - 25,000 pieces of mail each month. In addition to the new stamps, the firm recently delivered directories of businesses signed up to using the Bristol Pound. So far 1,500 copies have been prin-
ted by Blue Sax Publishing Ltd, an independent small business that also publish The Spark, the UK’s largest ethical quarterly. It features businesses such as Bristol Sweet Mart (Indian sweet meats and home-made foods), Jeepers Sweepers (traditional chimney sweeps), Small Street Espresso and Bristol Ferry Boats. Mike Lloyd-Jones is trade manager of the Bristol Pound, which currently has 635 traders. He said: “We are delighted to continue the partnership with a dynamic local company providing a great example of the developed environmental attitude resonating in Bristol. “The directory is a strong statement for local business and we’re excited to showcase what Bristol and the Bristol Pound have to offer”
● A NEW store has opened selling craft beers from around the world. The Bottle Shop, based on the ground floor entrance to the Beer Emporium Bar and Restaurant, King Street, stocks more than 400 bottled beers from countries including the UK, Belgium and Germany. But it also sells more exotic beers from Iceland, New Zealand, Japan and more. The store marked its opening by donating £2,300 to the Brains Trust, through a donation from every sale of Liefmans Fruitesse beer and a head shave event. Sign up here for business news direct to your inbox every day
Sponsorship
Firm’s backing for dragonboat racers ● A WHITCHURCH firm will be the main sponsor of the 2014 Bristol Dragonboat Festival. Itec is a long-term supporter of the event, last year entering five teams in aid of St Peter’s Hospice, raising more than £6,000. The event has taken place at Baltic Wharf for seven years and is a fine spectacle with the large boats racing down the river. Last year 3,000 spectators watched. Itec employs 60 people in its business supplying copiers and printers.
Having the right structure can determine success or failure
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OU will probably be familiar with the most common forms of business structures – sole traders, partnerships, limited liability partnerships, and limited companies. You may also be aware that different structures suit different purposes. However, it may surprise you to learn that the way a business is structured is often the fundamental difference between the success and failure of an enterprise. As so often, this can be the result of the impact of tax on a business. The different types of business structure can be split into two main camps. Firstly, those where the owners are taxed on the surpluses whether or not they are distributed – this applies to sole traders, partnerships and limited liability partnerships. Many owners have felt the injustice
Know how Andrew Fisher FCA
Executive director Alanbrookes Ltd AndrewFisher@ Alanbrookes.co.uk 01934 863386
of leaving half the profits in the business to fund future growth (or in the interests of simple prudence) yet being taxed on the whole amount. The second camp comprises those businesses which are taxed as an entity distinct from their owners, who decide how much they draw out and therefore how much personal tax
they pay. The most common businesses in this camp are good old limited companies, but there are definite commercial and tax advantages to a mutual structure, for example a co-operative. Although little known, these are certainly worth exploring. It is not just short term tax considerations which are important. The structure of a business affects its robustness and longevity and how and when it can be handed down to future generations or sold to a third party. It also affects its growth potential and ability to raise finance. It may be that reading this you feel concerned that you may currently be in the wrong structure. Don’t worry – the structure can be changed (the earlier the better) and there may in fact be significant one off tax benefits arising from the re-
“ Having the wrong structure can be a glass ceiling that inhibits growth, increases tax and increases commercial risk.” structuring process. It is also a mistake to think that you have to run the whole business through the same entity. It is fairly common to run a commercially risky trade through a different company to that which holds the valuable assets, but there are many more strategies to employ. For instance, have you thought of keeping the intellectual property of the business outside the main trading
company and taking royalties instead of salary, thereby saving national insurance, and protecting it from business failure? Have you thought of forming a co-operative to supply the labour to the business, thereby boosting the productivity and take home pay of your team? The list is endless. Having the wrong structure can be a glass ceiling that inhibits growth, increases tax and increases commercial risk. The good news is that you don’t have to leave things as they are, with you at the back of the queue and HM Government at the front. If you attend to the structure of your business and put your family first, you stand a good chance of making it to the point where economies of scale and a larger business propel your family fortunes into an altogether different league.
www.bristolpost.co.uk/business
Wednesday, March 5, 2014
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Bristol and Bath Women in Business Awards
Events Am-dram star is centre stage in business awards too Categories ● Woman of the Year, sponsored by PPC ● Young Entrepreneur of the Year, sponsored by bclear communications ● Mentor of the Year, sponsored by Lloyds Banking Group ● Contribution to the Community Award, sponsored by Southgate Shopping Centre ● Women in the Workplace Award, sponsored by Crest Nicholson, for companies that show flexibility and adaptability to the employment of women ● New Business of the Year, sponsored by HSBC Commercial Banking ● Business of the Year, sponsored by City of Bristol College ● Award for Innovation, sponsored by Ashfords ● Marketing Campaign of the Year ● Female Apprentice Development Award, sponsored by the West of England Local Enterprise Partnership ● Outstanding Contribution to Business in Bristol or Bath, sponsored by UWE Bristol ● Overall sponsors UWE Bristol
Gavin Thompson Assistant Editor (Business) gavin.thompson@b-nm.co.uk
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LIVIA Mills’ entry into the business world was dramatic. Offered the chance to be centre stage general manager of a country manor and events venue at the age of just 23, she jumped at it. But perhaps it’s not surprising, for someone who in her spare time is a leading light on the amateur dramatics scene. Olivia, now 26, successfully built the events business at Old Down Manor, Tockington, South Gloucestershire. And now she has taken on a new challenge. While carrying on four days a week as events and sales manager at the venue, she has launched her own business too. “This is a really exciting year for me as my business starts its second year and I continue to grow Old Down Estate, a business that means so much to me personally and professionally,” she said. Olivia is among the nominees for the inaugural Bristol and Bath Women in Business Awards, in association with UWE Bristol, in the categories of Woman of the Year and Young Entrepreneur of the Year. She was offered the general manager role at Old Down Manor in 2010, responsible for 30 staff and running the estate including the country park, farm shop, cafe and setting up the restaurant and venue business. She had previously qualified with a degree in events management from the University of Gloucestershire and then worked for Fosters Event Catering in Bristol. It was a big step up. Perhaps it was
“ To see the business grow so rapidly has been so rewarding and I look forward to the future with great anticipation Olivia Mills
her dazzling personality on stage with Thornbury Musical Theatre Group that won over the estate owners. Olivia’s performance as Belle in Beauty And The Beast saw her nominated for best actress at the Rosebowl Awards for amateur productions in 2013. Whatever the reason, the decision proved fully justified as Olivia oversaw rapid growth, with weddings at the venue rising from five in 2011 to more than 60 booked in 2014. After stepping aside from the general manager role, she continued as first sales and marketing and now sales and events manager and started her own business Host Event Management in February last year. She keeps her businesses separate, “when I’m at Old Down, I’m working for Old Down”, and is very proud of both. “To see the business grow so rapidly has been so rewarding and I look forward to the future with great anticipation,” she said. “I am so passionate about business and love to be able to provide outstanding customer service. “I have given 110 per cent to get Old Down Estate where it is today and feel I have made a positive contribution to the community by helping local people enjoy visiting the
park and obtaining wonderful memories of their wedding or event.” Her own firm, Host Event Management, is also growing. Among its upcoming events is a July Ball for the
new Harbourside Games, taking place at the Bristol Hotel on June 7. Regardless of the outcome of the Women in Business Awards, Olivia looks set to be treading the boards in business for a long time to come.
The journalist helping firms do their own PR
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“ It’s about teaching them to fish, not giving them a fish. But we hope they will be so excited by what they learn they will tell other people and bring more business. Rin Hamburgh Business partner Jo Middleton is a professional blogger, who handles social media for some big clients and shares her expertise with small businesses. “Between us we are across all forms of media,” said Rin. Their typical customer might be a small firm that can’t afford to hire a PR professional or someone who simply feels they aren’t getting value for money. Rin still writes on a freelance basis for publications including the Guardian and Psychologies magazine.
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ORMER regional journalist Rin Hamburgh has made a business out of helping others to promote their companies. The 34-year-old from Kingswood is in the running for Young Business Woman of the Year in the Bristol and Bath Business Awards. She is co-founder of Inside Scoop, offering media training to small and medium sized businesses through workshops or bespoke packages. Having been a journalist for 10 years, Rin says she knows what media want from PR – and what they don’t. But rather than start a PR business, she decided to teach business owners to do it themselves. Her philosophy is that the owner is the best person to shout about their business. “We’re sort of trying to do ourselves out of a job,” said Rin. “It’s about teaching them to fish, not giving them a fish. “But we hope that they will be so excited by what they learn that they will tell other people and bring more business.”
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www.bristolpost.co.uk/business
Wednesday, March 5, 2014
In pictures Bristol Post Business Awards 2014 The categories ● Business of the Year, sponsored by UWE ● Young Entrepreneur of the Year ● Lifetime Achievement Award, sponsored by Punter Southall ● Retailer of the Year, sponsored by Broadmead Bristol BID ● Customer Service Award, sponsored by Broadmead Bristol BID ● Family Business of the Year ● Innovator of the Year ● Export Award ● Marketing Campaign of the Year ● Large Business of the Year, sponsored by Smith & Williamson ● Best Creative/Technological Award, sponsored by Ashfords Solicitors ● Leisure & Tourism Business of the Year, sponsored by QBE ● Small Business of the Year ● Start Up Business of the Year, sponsored by Jordans ● Environmental Business Award, sponsored by Bristol Water ● Contribution to the Community Award, sponsored by Renishaw.
● Keith Brock from Wessex Garages, Prof Jane Harrington from UWE and BRJK20140226C-002_C Griff Holland from Friska
● The crowd at the launch of the Bristol Post Business Awards
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● Aaron Miller, Seyran Kaetenci and Beth Rowsell
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OMPANY owners, managers and entrepreneurs turned out to find out more about the Bristol Post Business Awards last week. The awards were officially launched at the offices of Burges Salmon in the Temple Quarter Enterprise Zone, near Temple Meads station. Griff Holland, joint winner of last year’s entrepreneur prize, shared with the audience a taste of his journey founding Friska, the fresh fast food takeaway and cafe. Inspired to start his own business, Griff said that his first attempt, called Crunch Foods, failed. “Opening around the time of the credit crunch, it was wasn’t a very good name,” he joked. But he said that despite losing about £7,000 on the venture, it had been the best thing to happen as he later met business partner Ed Brown and started Friska in Victoria Street. On the benefits of winning last year, he said: “It gave us credibility with investors. “It said someone else thinks this is a good business.” Bristol Post editor Mike Norton gave a few tips on entering the awards, including entering early to improve your chances of getting publicity and including profits and other facts and figures to support your case. Other speakers on the night included Professor Jane Harrington, pro-vice chancellor and head of the business faculty at the University of the West of England, which is the headline sponsor of the awards. While Bristol News & Media managing director Sarah Pullen reminded everyone what a great night the awards are.
● Nicki Sampson, Simon Coy, Prof Nicholas O
● Find out how to enter, buy tickets or become a sponsor at www.bristolpost.co.uk/business awards.
● Vanessa Moon, Samantha Bunn and Stephe
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Wednesday, March 5, 2014
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Distinguished Executive Address: Sir Richard Broadbent of Tesco
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● TESCO chairman Sir Richard Broadband drew a big crowd of more than 250 for the latest lecture in the Bristol Distinguished Executive Address series. Sir Richard talked about the reality of corporate governance, based on his experiences of how boards work and the difference between success and failure at that level. Sir Richard told the Post before the event: “Good value is deeply rooted in the DNA of Tesco. But there was a time when it become a little focused on the numbers, not the customers. “When talking about a big organisation with 300,000 people you have to recognise that the behaviour of every single one of those people is what’s going to make you successful.” The address series provides a networking opportunity and the chance to hear from a high-level executive. The series is delivered by the Bristol Business School at Bristol UWE in partnership with ACCA, Bristol City Council, the Bristol Post, Business West, CBI, CMI, FSB, IoD and the West of England LEP. The next event is on March 19, when Air Vice Marshal Julian Young will be talking about up-skilling at UWE Frenchay Campus, from 6pm. The following night KPMG chairman Simon Collins will be at City Hall to discuss how to make business great again.
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● Sir Richard Broadbent (centre), chairman of Tesco, at the Distinguished Executive Address at the M shed Photographs: Michael Lloyd BRML2014 0227F-005_C
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Wednesday, March 5, 2014
Focus on start-ups | Sponsored by THEME SPONSOR’S NAME HERE.
Corporate social responsibility Expert eye Alex Marland Director McCarthy Marland 01179 412555 www.mcm-waste.co.uk
Landfill tax is going in only one direction
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HE construction and waste management sectors are closely linked when it comes to cost control and this will become even more apparent on April 1 when HMRC raises the standard rate of landfill tax by a further £8 per tonne to £80 per tonne. Landfill tax was introduced in 1996 by the then Environment Minister at a rate of £8 per tonne. It was introduced with the purpose of encouraging waste recycling and reducing the amount of waste sent to landfill. It has been an effective tool in this regard and has consequently been steadily increased over time owing to the landfill tax escalator. Today, landfill tax stands at £72 per tonne for standard-rated active waste and £2.50 per tonne for inactive lower-rated waste. With the next increase looming on April 1, construction companies must make sure they use waste management contractors who are actively investing in waste recycling technology. Those that do invest will be able to offer long-term pricing stability to their customers and those that do not will continually have to pass on full landfill tax increases. The Chancellor, George Osborne, has not yet provided clarity over the landfill tax escalator beyond April 1, 2014, other than announcing that “a floor will be put under the 2014 standard rate of £80 per tonne until 2020”. This effectively means there is only one way for this tax to keep going and many expect further increases towards £100 per tonne, as currently seen in several European countries. However, as part as the Gover nment’s ‘Red Tape Challenge’ to remove regulations that are either ineffective or hold back growth, the Site Waste Management Plan Regulation 2008 was scrapped last December. Under this regulation, all construction projects in England worth over £300,000 were required to have a SWMP in place before a project could commence. This move will help to reduce time and cost for many construction projects, although some will still require an SWMP in order to comply with the BRE Environmental Assessment Method certification, which is used to assess the sustainability of buildings.
‘SUCCESS ONLY SUSTAINABLE From banks to builders, more and more businesses are recognising the need to give something back. Gavin Thompson looks at how and why corporate social responsibility is on the rise
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UBLIC trust in large businesses has suffered a breakdown caused by the banking crisis, a perceived focus on profits ahead of customer service and numerous tales of companies seen not to be paying their “fair share” in taxes. Right on the front line is always the building trade. More than any industry, construction cannot hide away, and how it builds trust with the public is vital. Alan Hope, below, chief executive of Bristol-based construction firm Midas Group, said: “The construction business is played out in public. We do our work in local communities, schools, hospitals, shops and universities, so maintaining high standards throughout is imperative to us.” These days companies such as Midas need policies covering everything from waste management and carbon reduction to training and development and environmental protection. But it takes more. Alan said: “The growth of our business, which now employs over 400 people across the South West, is due to the fact that we are at the heart of the community. “We often work in built-up areas, or close-knit communities, so communicating with them throughout our work is very important. “We run an annual community engagement week programme, support local organisations, clubs and societies, and employ local people where we can. That is critical to us because with the right project you can use a build as a catalyst for employment, training and regeneration, and create a virtuous circle. “I firmly believe that no business can remain successful in the long term without a strong ethical foundation.” Kevin Fear, head of health, safety and environmental strategy at the Construction Industry Training Board, agreed. “When it comes to construction, corporate responsibil-
ity manifests itself in a number of ways,” he said. “Construction projects, whether a major infrastructure project or a small housing development, are by their nature visual, audible and they impact upon the environment around them. “Corporate responsibility in construction is not only measuring and mitigating any immediate health, safety or environmental risks, it’s also looking at how the area around the works can be enhanced, how you can train and build up the local skills base and what other positive legacy can be created. “As an example, CITB’s client-based approach is about working with the developers of construction projects in order to provide opportunities for local people to train on the site, which leaves the workforce of that area more highly skilled and ready to take advantage of any future opportunities.” Another way firms build local ties is through community benefits associated with big projects. For example, housebuilder Taylor Wimpey’s development of the former Cadbury site in Keynsham includes building a new Fry Club and sports facilities. Often such things are written into the planning permission. While builders work in public, they are not the only ones under the spotlight. The credit crunch sparked a collapse in confidence in business and for some companies the answer has been to focus on corporate social responsibility or, in plain English, giving something back to the community. There is no doubt that, as Government spending and services shrink, there is an opportunity for business to fill the void. Zoe Colosimo, chief operating officer of Neighbourly, a social network that matches firms and community projects, said trust in business had been so badly damaged firms had to act. “Business very much concentrated on profits at the expense of
everything else such as the environment, social impact and the economy,” said Zoe. “The focus was on short-term financial gain rather than looking at the long-term needs of society. One way to build that trust with their consumer again is to invest in the place where their business operates.” She said there was a growing trend for companies – national giants such as Unilever and local small businesses – to get involved in their communities. And as local and central government spending was cut back and public services shrank to the core essentials, there would be opportunities for business to do even more. Zoe said: “Government funding is in rapid decline. There’s a huge gap between what was funded by local government and what still needs to
happen and there is an opportunity for companies to step up and fill it.” Traditionally, giving something back has been about painting the community centre, for example, or fundraising for a national charity. “Those things are brilliant and should continue,” said Zoe. “But there are local projects, too, that companies can support.” One example is Westbury Primary School in Bristol, which recently joined neighbourly.com to raise money for books to stock its library. So far it has raised £3,000. Charities and the public sector, it seems, are increasingly targeting business for support. The Bristol Old Vic recently created a business club to fund plans to build a new glass atrium. Commercial property firm Jones Lang LaS-
Bank team investing time in the community ● A TEAM from Lloyds Bank swapped their office suits for overalls to help Hft, a learning disabilities charity, to clear its garden and decorate its Bristol-based service. Several staff from the Lloyds Bank Bristol mid markets office spent the day at the Hft building in Montpelier working in and around the charity's grounds, clearing leaves and overgrown flower beds. The team, who were joined by
Case study volunteers from Bristol-based law firm Burges Salmon, also spent time refreshing the paintwork in one of the communal areas. Hft, a national charity that supports people with learning disabilities, is a long-standing client of the bank. Its services range from supporting people to live in their
own homes, to residential and domiciliary care as well as short breaks and day services. Tom Lloyd-Jones, relationship director at Lloyds Bank Commercial Banking in Bristol, said: “It is important to us that we support our local community in a way that is really going to benefit them, and this work forms part of our commitment to help the UK prosper by contributing positively to the communities we serve.
“We have worked closely with Hft for many years. It is great to be able to help the charity in another way by decorating and tidying up the gardens where some of the people we support live, and we’re proud to hear that the people Hft supports are enjoying their new surroundings.” Lucy Baxter, from Hft, added: “We really appreciate the time invested by Lloyds Bank and Burges Salmon to help freshen up
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Wednesday, March 5, 2014
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WITH SOLID ETHICAL FOUNDATIONS’
alle is the first to sign up. And Bristol charity St Peter’s Hospice has just appointed a corporate fundraiser to help it maximise that source of funding. Edward Smith, right, joins having previously been involved in Bristol Zoo’s hugely successful Wow! Gorillas campaign. He said: “I aim to engage with local businesses and enable the company and staff members to raise as much funds as they can.” Avon Wildlife Trust is another organisation that benefits from corporate support. Folly Farm centre director, Andrew-Lund Yates, said: “With more and more companies realising the im-
portance of the environment to their business, we are seeing an increasing amount of inquiries for corporate bookings. With a range of sustainable features, including bio-mass heating and rainwater harvesting, plus the fact that all profits from the centre are gift-aided back to Avon Wildlife Trust, in order to help protect local wildlife, we are proud to be able to help businesses with their social objectives by providing an inspiring conference venue and a venue that can be booked with a clear conscience.” The Royal Mail is one company to use the centre. Stamps and collectibles managing director, Andrew Hammond, said he had been using
the venue for executive team events for years, and had seen the benefits. “We often refer to plans developed here as the Folly plans,” he said. “My team love the tranquillity and the space it creates for them to think. The environmental and CSR perspectives were not the primary drivers for us, but have become an integral part of the experience and, indeed, our reasons for coming back.” But while more and more organisations are asking businesses for support, some firms are beginning to take a more sophisticated approach to giving back, offering professional expertise rather than money. Phil Cotton, head of the Bristol office at big four accountants KPMG, said: “About 18 months ago we decided that we wanted to move away from the digging and painting fences approach and bring some of our real skill sets to the benefit of these organisations. For example, with Shelter we have seconded a member of staff to help them co-ordinate their whole programme around affordable housing. We are helping charities with strategy, fundraising and logistics – the sort of things we sell to our clients we are trying to bring to our charity work, too.” KPMG’s focus is on education and social mobility and it is working with Shelter and Action for Literacy. Among its programmes are work experience placements for the homeless, often in the post room, print room and catering. Phil said KPMG did such work because “it’s the right thing to do” but said it was also expected by employees and potential employees. Despite the new approach, Phil hasn’t thrown out the paint brushes just yet. “Our staff enjoy getting out and about in the fresh air so we still do that, we’re just trying to broaden what we can offer,” he said. Phil admitted it was easier for a big firm such as KPMG to spare the time for such projects, but smaller organisations did it, too. He said: “It usually takes a passionate leader or chief executive to drive it, but it does happen.” There is demand for businesses, big and small, to play an active role in communities. And there is a growing desire from business to do just that. But as the public sector shrinks, the number of worthy causes in need grows. Whether business alone can fill that gap remains to be seen.
● Sam Nelson (left) and Amy Wilson of Lloyds Bank Commercial Banking help clear the garden
We need to do what we can to cut poverty gap Case study ● GIVING something back is not just for big business, as Vicky Harrison from Paper Village proves. When Vicky set up an art and craft supplies shop in 2010 she had clear goals for the business. “The shop would pay for itself, the courses and workshops I run would give me a wage and I would seek funding and use any profits to run community projects,” she said. The reality isn’t quite there yet in terms of Vicky’s wage. But despite that she has delivered on the promise to devote time to community and charity projects. She said: “People donate time, materials and do all kinds of things to support the projects and shop. “My background is in organisational and community development in the voluntary sector and I am an artist. I would say that I spend about 50 hours working on shop-related things and a further 20 or so hours per week volunteering hours towards the projects.” Projects include 500 Dresses, which sees volunteers making dresses to send to children living in poverty overseas. People can get involved by donating money for elastic, sewing small toys to go in the pockets of dresses, cutting and embroidering pockets and of course, make dresses. “Why do I do it,” asked Vicky. “I don’t want to live in a place where nobody communicates with anyone else and are all shut away behind computer keyboards. “I have a roof over my head and can afford to eat and heat my house – other people can’t and I think we
“ I don’t want to live in a place where nobody communicates with anyone else and are all shut away behind computer keyboards. Vicky Harrison need to recognise this and do whatever we can to reduce the poverty gap. “And I love to help nurture people’s creativity and I have a love of teaching and sharing ideas.”
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paintwork and remove the leaves from the garden. “We work closely to support people in Bristol and the wider area with learning disabilities so that they have the opportunity to live the life they want to, and the support of volunteers like this is vital to help our work continue.”
● Above, young girls wearing dresses at school in The Gambia; below, Vicky Harrison in her Paper Village
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Business diary FSB Bristol branch networking event: Free for members networking, 9.30am-11.30am, Wednesday, March 5, 9.30am-11.30am, 1 Friay Temple Quay BS1 6EA. Register at www.fsb.org.uk. Wednesday@6: Institute of Directors informal networking at the Radisson Blu Hotel 6-8pm, Wednesday, March 5. Non members welcome. Free but to register call 0117 3707785 or email iod.southwest@iod.com The Set.Social: Monthly informal networking night at The Set, a collaboration club at Bath Road Studios. Taking place on the first Wednesday of every month, aims to bring together like-minded people in the South of Bristol to Meet. Think. Create over drinks and canapés. From 6pm. Bristol Chamber of Commerce networking breakfast: Liaise with like minded people and enjoy a full English breakfast in the contemporary setting of Goldbrick House. 7.30am-9.30am, Thursday, March 6. £11 members, £20 non-members. Contact events@businesswest.co.uk. City of Bristol College Partners in Business breakfast: Networking event focus on National Apprenticeship Week. 7.30am to 10am, Thursday, March 6, at City of Bristol College, St George’s Road. Email partnersinbusiness @cityofbristol.ac.uk. The South West Fairtrade Business Awards The awards recognise businesses in the region that use and promote Fairtrade. At City Hall on Thursday March 6, 12-2pm, sponsored by the Co-operative Membership. Details and tickets: http://swftbusinessawards. eventbrite.co.uk. Fairtrade Fortnight International Women’s Day Celebration: Film, panel debate and live music at the M shed, 7.30pm to 10pm, Saturday, March 8. Ready for business workshop: Introductory workshops for anyone who is exploring the concept of self-employment or starting a business at Leigh Court, Abbots Leigh, BS8 3RA, 10am-4pm, Tuesday, March 11. Contact readyforbusiness @businesswest.co.uk. Reduce your energy consumption seminar: Continuing Professional/Personal Development (CPD) seminar on voltage optimisation. Tuesday, March 11, Engineer’s House, Clifton Down.
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Advice clinics: One hour clinics with Business West for ambitious managing directors who want to focus on the challenges of growth. Leigh Court, Abbots Leigh, on Wednesday, March 12. Email info@growthsouthwest.co.uk. Email your business events to gavin.thompson@b-nm.co.uk. Events are sometimes cancelled without us being notified so please check with organisers before travelling.
Wednesday, March 5, 2014
The Big Interview
‘MANUFACTURING CAN MAKE As National Apprenticeship Week continues, Rupert Janisch meets the man tasked with championing manufacturing in the region, who began his own career as a factory apprentice
F
OR Simon Howes, recent figMr Howes said: “The opportunity ures from the National Apwas too good to refuse and I became prenticeship Service that responsible for commissioning the show a surge in demand for project as operations director. After manufacturing and engineerfour years, the factory was fully oping apprenticeships are extremely erational and I had essentially fulwelcome. filled the role. My wife and I wanted As regional director for the Manour two children to be raised in the ufacturing Advisory Service (MAS), UK and so we decided to come he plays a pivotal role in champihome.” oning manufacturing in the region. On returning to the UK, Mr Howes But the figures also carry a pardecided to invest in his education and ticular personal resonance. he studied for a year-long fellowship As a teenager, Mr Howes’ interest in manufacturing management at in manufacturing was sparked when Cranfield University. his father bought him two motorUpon completion, he took a pobikes for his 16th birthday. The only sition on the board at Bioquell Meddownside was that neither worked. ical, in Weston-super-Mare. The His challenge was to use the workcompany manufactured medical and ing parts from both to build a lab equipment and Mr Howes helped fully-functioning bike. For someone consolidate the operation. who had grown up Following this, helping his father he joined MAS at to fix cars and who its launch in 2002 kept a toolbox as the first manuunder his bed, he facturing adviser Name: Simon Howes managed the task for the West of EngAge: 46 without too much land. His initial Place of birth: Taunton difficulty. focus was primarSchool: Sydenham The young ily on lean manuComprehensive (now known Simon was comfacturing, but after as Bridgwater College mitted to a career a couple of years he Academy) in manufacturing was keen to First job: Technician and he secured an broaden the supapprentice, Courtaulds apprenticeship at port available to (Bridgwater) the Courtaulds manufacturers. Hero or inspiration: cellophane films “We wanted to Manufacturing business plant in Bridgtake MAS beyond owners who have stuck with water. its original focus the industry through repeated As an apprenon operational efeconomic shocks, times tice in a large proficiency on the when manufacturing was cess factory that shop floor into the being written off by employed around boardroom,” he many, and 2,000 people, he said. “We created a who still spent time rotatpioneering strahave the ing between diftegic management drive, ferent programme, c re a t i v i t y departments to which encouraged and gain exposure to directors to take a tenacity various engineerbusiness-wide to keep ing disciplines, inview of their pushing cluding design, strategy, identifyand to mechanical and ing potential for take electrical maingrowth backed by advantage of tenance, electronsolid plans to dethe revitalisation ics and velop manufacturof manufacturing in the UK. machining. ing capacity and He said: “The capability.” idea behind the roThis approach tation policy was that you found out meant that MAS was well placed to what you liked and what you were provide much-needed support for good at. For me this was electronics, businesses when the downturn began and at the end of the first year I was to bite in 2008. able to specialise in this field.” “We were able to help companies to The Courtaulds plant was made up consolidate and look at their risks. of a number of different factories and, We placed strong emphasis on enin the late 1980s, some began to be suring that businesses retained key sold off. One of these was the BFF skilled people so that they would be Nonwovens subsidiary, which began able to meet demand once growth investing in state-of-the-art textile retur ned,” he said. equipment under new ownership. It was in 2008 that Channel 4 apSimon was employed as an elecproached the MAS team. Producers tronics technician with the company working on Scrapheap Challenge after his apprenticeship had finished. were looking for volunteers to take In 1993, following further re-organpart in the show and Mr Howes and isation of the business, he was protwo colleagues jumped at the moted to engineering manager of the chance. factory. He was just 25. He said: “It was a fantastic opHe remained in the role until 1996, portunity and great fun to do. We when he was head-hunted by a firm built a water-powered car using an looking to build a new factory in old Jaguar and two run-down Saudi Arabia to supply materials to Peugeots. It was great fun and I still the region’s childcare product mancan’t quite believe it actually worked. ufacturers. While we didn’t win, we did manage
Vital statistics
My working day You wake up at? 7am. Or 5.30am if I’m going to London What do you have for breakfast? Cornflakes and orange juice What time do you start work? Sometime between 7.30am and 8am What happens in your typical working day? No typical day! What time do you go home? Usually by 6pm, unless I’m in London Do you take work home/attend evening functions? Yes, I have an office at home and often work there, although I try to limit this to leave time for family, friends and hobbies.
My downtime What’s your perfect weekend? A quiet Friday night unwinding with my wife, on Saturday getting the toolbox out for hobbies or chores, and on Sunday driving my old Land Rover to one of our fantastic beaches and letting Elsa, our black Labrador have a long run. What’s your favourite book, film or TV show? Book - The Goal; TV show Scrapheap Challenge (below). What are your hobbies (if any)? My Land Rover is 50 years old this year. I pride myself on doing every job on
to complete the course… just!” In 2010, Mr Howes was appointed director for the region and given the responsibility for further enhancing the MAS service through the addition of EU funding to expand the offer and reach to a wider audience. Further developments in January 2012 saw MAS re-launched as a national service, with Mr Howes appointed onto the management board. He is now responsible for ensuring that the service is delivered and de-
her myself and have never needed anyone else to keep her on the road. I also play the saxophone for fun (when everyone else has gone out).
veloped in line with the changing needs of industry on both a national and local level. Mr Howes is keen to ensure that local businesses are well placed to capitalise on the new growth now returning to the sector, with particular focus on reshoring manufacturing to the UK, and in exploiting growth in new areas of investment, such as nuclear and offshore wind power generation. This is in addition to the work that
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MAJOR PROGRESS IN YEARS AHEAD’ VIDEO VIEW Good times are ahead for Bristol manufacturers, says Simon… Watch the video to find out more bristolpost.co.uk/business the MAS team does every day in helping businesses operate and grow in more traditional supply chains, such as aerospace, defence, marine, food and drink and others that are dominant in the region. “The UK’s offshore wind market is estimated to be worth more than £100 billion over the next 20 years and the nuclear power station planned for Hinkley Point in Somerset will have an overall construction value of £16bn,” said Mr Howes. “There are numerous opportunities for South West manufacturers to supply these sectors and we are working hard to ensure local firms are well placed to take full advantage of this. “Many businesses in the region are actively seeking to bring their production back to the UK. “This is due to a combination of forces, including a strong and building economy, competitive corporation tax rates, a good regulatory environment, strong legal frameworks and a dynamic labour market. MAS has recently launched a new Reshore UK service to help companies specifically in this area.”
businesses are “theFamily backbone of the
nation’s economy – they are our unsung heroes – and they make a massive contribution to our GDP. Simon Howes
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MAS advisers see around 1,000 South West companies each year and Mr Howes is committed to continuing to engage with businesses and adapt the service for future needs. He said: “It would be fair to say that in the last 11 years most firms have recognised the need to continually look at new ways of working and develop fresh ideas. “I have noticed more openness among businesses to receiving and embracing external input to help fuel their growth and the most open are also the most successful. “The tenacity, diversity and creativity of manufacturers in the South West never ceases to amaze me and I have a great deal of confidence in them. “The region is a real hub for manufacturing and, by focusing on the success of this key sector and with long-term support from the current and future governments, the media, educators and opinion leaders, we can make serious progress in the years ahead.”
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Up and coming
Wednesday, March 5, 2014
Movers & shake-ups The future of business
The latest appointments news. Send your news to business@b-nm.co.uk
Engineering
Apprenticeships Harry’s skills win full-time role at end of placement ● BIBBY Financial Services, which has an office in Bradley Stoke, has appointed Helen Wheeler as managing director of its construction finance business as it celebrates its 10th year of providing funding in the sector. Helen, who has 17 years’ experience in the invoice finance market, will lead the company’s expansion in the construction sector. She said: “As the first invoice financier to offer specialist finance to the sector in 2004, we’re well placed to increase much needed support to construction businesses and to help them take advantage of improving conditions.”
Rupert Janisch Business@b-nm.co.uk
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HANHAM teenager has started a career at a Bristol-based engineering firm after excelling during his work experience placement. Harry Braywood, 19, secured a permanent full-time role as a computer-aided design (CAD) trainee engineer at Space Engineering after senior staff felt that they could not afford to let his advanced skill-set go. While looking for work after leaving school, Harry sought advice from t2 group’s Bristol-based Apprenticeship Academy. The Academy, which is dedicated to helping young people find work and apprenticeships, reviewed his qualifications and skills and helped him look for practical work experience opportunities to boost his CV. The training provider found a vacancy with Space Engineering, which has headquarters in Pioneer Park in Brislington, and mentored Harry in interview preparation and techniques, employability skills and confidence building. Harry began his placement with the company back in June when Space Engineering’s management team were so impressed with his skills that they offered him a six-month trial contract. Now in his new permanent role, Harry will support the engineering process at Space Engineering by designing parts to build refrigeration units found within supermarkets and the wider retail, industrial and public sectors.
● Harry Braywood, who has become a CAD trainee engineer at Space Engineering He said: “I’ve always been a keen designer, having been drawing since I can remember, and have developed an interest in engineering as I’ve got older. “When I arrived at the t2 Apprenticeship Academy, the team worked hard to find an opportunity for me to marry the two together, and when they found Space Engineering, I jumped at the chance. “Now I’ve landed a permanent
full-time job in a role that I love and I couldn’t be happier.” Dave Marr, director of business development and human resources at t2 group, said: “We are thrilled with Harry’s progress. “He has shown the commitment and endeavour to achieve success by attending a work experience placement. Having mentored him to improve his communication and skills in the workplace, we were delighted
Photo: Freia Turland
to find him a placement that suited him so well. At t2 group, we specialise in offering the support and training to help young people secure meaningful work with employers, helping them learn practical, on-the-job skills, while also boosting their theoretical knowledge. Harry has gone the extra mile to secure a start to his dream career, and we look forward to seeing him progress over the next few years.”
Education
Education
Search for best business ideas at university
Apprentice decorators’ contest
STUDENTS are set to compete for the title of best new enterprise at the University of Bristol. The award, alongside business support and cash prizes, is up for grabs in the competition organised by the university and supported by Lloyds Banking Group. Open for competitors now, the New Enterprise Competition (NEC) is the university’s flagship business challenge to find the best original idea for a self-sustaining firm. The contest, which is open to students, staff and alumni who have graduated within the past five years, includes both commercial and social enterprises at every level from conceptual ideas to businesses in their first year of trading. The annual event has a total prize pot of around £35,000, with the best entrants winning cash awards in addition to legal support and specialist enterprise mentoring packages to help support their growth.
Dave Jarman, head of enterprise education at the University of Bristol, said: “Now in their thirteenth year, the awards are hugely popular and help to attract and showcase some of the most unique and original talent and ideas from across the university. “Throughout the competition we provide educational events, opportunities for feedback and support, and the chance to meet all kinds of useful contacts, which ensures that everyone who takes part benefits from the experience somehow. “The mentoring support is an important part of the prize, as we’ve seen for ourselves the benefits that a mentoring partnership can bring to businesses, which is why we are involved in a number of similar initiatives to support our students in their ventures.” Up to 10 finalists will be offered Lloyds Banking Group mentorships, with mentees having access to extensive help and support.
A HEAT of a national competition for young painters and decorators will take place at Weston College in early April. Entries closed last week for the 2014 Dulux Decorator Centres’ Apprentice of the Year competition. One of the heats takes place in Weston College, with winners going through to a grand final in Durham in June. The competition, which is in its seventh year, provides a challenging and rewarding experience for students and apprentice college lear ners. This year, the competition is embracing a wider age group to include those between 17 and 27 years of age who are studying full or part-time on either a recognised NVQ or SVQ level two or three painting and decorating course. Competitors will be tasked with a series of practical applications, comprising various elements of painting
and decorating, covering wallpapering, stencilling, waterborne glosses, and special effects. Liz Redwood, head of the Business Enterprise Centre at Weston College, said: “We always find that the Apprentice of the Year competition is very professionally organised and our students are keen to participate and compete against students from other regional training organisations. They benefit tremendously from the experience of taking part, working towards timescales and quality standards within a competitive yet friendly atmosphere.” Prizes will include £1,000 cash for the winner, alongside a generous selection of products and tools from supplier sponsors. Heat winners will collect £100 worth of Dulux Decorator Centres vouchers and receive a certificate and a goody bag full of decorating materials donated by the company’s suppliers.
● GROWING demand for outsourced HR services has fuelled the expansion of the Bristol-based HR consulting team at Smith & Williamson. The firm’s latest recruits are Jane Baalam, a pay and reward specialist with extensive experience in the housing and social care sector, who joins from the Sanctuary Group, and Ali Bevan-Howlett, an employee relations specialist, who joins the firm from insurance giant Allianz plc. Rachel Stone, partner and head of HR consulting, said: “This is an exciting time for the team, both in terms of its expansion and our increased capacity to support our clients as they take advantage of economic recovery.”
● THE Bristol Property Agents Association has appointed Jeremy Richards, head of Jones Lang LaSalle’s Bristol office, as its new president. The association has also announced its chosen charities for 2014 – Bristol-based Penny Brohn Cancer Care, which helps people with cancer to live well, and Transplant Sport, which encourages active and healthy lifestyle for transplant recipients as well as promoting organ donation. Jeremy replaces outgoing president Andrew Main, head of office at Savills.