IT milestones of BIDV in 30 years

10 IT milestones of BIDV in 30 years

1996: Launching CoreBanking IBS (self-developed by BIDV IT staff). This program managed key banking tasks including: customer management, deposits, loans, international payment, and balance sheet initiation within branch. Thanks to this program, BIDV IT activity saw strong development in many aspects.

2002: Establishing BIDV IT Center, marking the growth of the organizational model and the information technology personnel. BIDV's information technology activities have undergone great changes. Not only actively carrying out the Banking modernization and payment system project on schedule, in 2002, BIDV introduced “deposit here, withdraw everywhere” product to Vietnam’s banking market on BIDV Bond programme platform.

2003: Officially implementing Banking modernization and payment system project (sponsored by World Bank) at 7 branches (in Hanoi and Ho Chi Minh City) with Corebanking SIBS as the main product. Since then, transactions for customers have been carried out online 24/7 nationwide. The bank’s database has been centralized at Processing Center using advanced technology and modern infrastructure and telecommunications systems. In 2005, this project was completed and deployed at all branches of BIDV. The success of this project has strengthened BIDV’s IT capability, from management and administration process to business activities.

2006: Establishing BIDV Technology Department – a unit responsible for advising the Leadership on planning, building, and implementing IT development strategies and programs across the bank. The birth of the Department has clearly demonstrated the importance and professionalism of BIDV’s information technology activities.

2006: BIDV’s ATM network connected worldwide thanks to its collaboration with BankNet and Visa.

2007: BIDV ranked 1st for the first time for its readiness in technology application (Vietnam ICT Index) among Vietnamese commercial banks, honored by Vietnam Association of Information Processing and the Ministry of Information and Communication. So far, BIDV has maintained its first-place position in this ranking for 13 consecutive years.

2012: BIDV successfully implemented Internet Banking và Mobile Banking, providing customers with convenient services via products like BIDV Online, BIDV Mobile, BIDV Business Online. Particularly, BIDV@Online was honored as the best product of 2012.

2013: Completing the implementation of centralized information technology management across the board which helped transfer about 70 percent of the workload at branches to BIDV IT Center.

2015: Successfully completing the transformation, handing over and merging of the IT System of the Mekong Delta Housing Bank (MHB) into BIDV’s IT system. This has not only brought many tangible benefits, but also strengthened and enhanced BIDV's reputation. The success of this event was voted by financial institutions and journalists as “Vietnam's typical M&A deal 2014-2015” at the Vietnam M&A Forum.

2019: BIDV's Digital Banking Center was officially launched, marking an important milestone in its development strategy and vision to 2030, in which technology and digital banking are one of the three main pillars of the bank.