BIDV honoured with four outstanding banking awards

minh Dung

A representative of BIDV receives the "Outstanding Bank for Community" award BIDV outperformed evaluation criteria to receive 4 important awards at Vietnam Retail Banking Forum 2021

The 4 awards are “Outstanding Retail Banking”, “Digital Transformation Banking”; “Outstanding innovative banking products and services”, and “Outstanding bank for community”, which are part of the Vietnam Outstanding Banking Awards (VOBA) held by Vietnam Banks Association in collaboration with IDG Vietnam on 25 March 2022. 2021 marked BIDV’s strong digital transformation in products and services. The voting council recognized the bank’s outstanding performance in retail banking with the highest scores for capital mobilization, service and retail credit. Individual customer base, especially digital customers, saw the highest growth in the market. BIDV became the first and only bank to be honoured with "Outstanding Retail Bank" award for 6 consecutive years since 2016.

Over the years, BIDV has been one of the leading banks for digital transformation, clearly defining digital transformation as one of its three key pillars in the business development strategy. The bank has achieved remarkable digital transformation results in 2021. In particular, the number of transactions on digital channels accounted for nearly 70 percent of total transactions. Net income from digital banking increased by 66 percent compared to 2020.

BIDV was also honoured with the award "Outstanding innovative products and services" for the program "Accompanying the health sector, joining hands to overcome the pandemic" for medical staffs with total support of VND1,670 billion (USD73.5 million). By the end of February 2022, the program had supported 113,400 doctors and nurses across the country. In addition, BIDV also develops hundreds of products and services tailored to the individual customer segment, bringing the best experience to customers.

Apart from the business operation, BIDV has always been a pioneer in social security activities, actively contributing to improving people's quality of life and sustainable poverty reduction. The "Outstanding bank for community" award is a testament to BIDV's contribution to the community and society. Since 2017, BIDV has implemented social security programs worth nearly VND1,300 billion (USD57.3 million), focusing on the fields of education, health care, building houses for the poor, and disaster relief. Between 2020 and 2021, BIDV had donations to Covid-19 response programs with a total of nearly VND300 billion (USD13.2 million). every year, the bank implements “New year gifts for the poor” program with tens of thousands of gifts; “01 million trees” program in areas frequently affected by natural disasters; as well as donating hundreds of ambulances to hospitals.