Ways to help you cope

BY FAMILY & MWR ARMY COMMUNITY SERVICE (ACS)

Fort Bliss Army Community Service (ACS) has adapted to the challenges that came with COVID-19 and implemented ways to continue a lot of the services provided with modern technology.

New websites to process emergency loans, emails and telephone for communication, YouTube, Facebook, Microsoft Teams and Zoom to provide information, conduct briefings, teach classes and provide helpful hints.

These are just some of the ways ACS has adapted to overcome the recent obstacles. ACS will keep you updated through MWR Marketing and the Fort Bliss Army Community Service Facebook page on classes and events. Here is a brief breakdown of the programs and how the services are currently delivered.

Army Emergency Relief (AER)

The Fort Bliss AER section is providing assistance during the COVID-19 pandemic for routine AER assistance requests. Depending on the circumstances, AER assistance provides emergency financial help with interest-free loans, grants or a combination of both. For more information, call 915-569-8376.

Financial Readiness Program (FRP)

If you have any questions or need information call FRP at 915-569-8376.

Family Advocacy Program (FAP)

Take a look at Fort Bliss Family Advocacy Program Facebook page which offers interactive videos to help you cope with stress and frustrations of being quarantined. Victim advocate services are available and provide comprehensive assistance and support to victims. The hotline can be accessed 24/7 at 915-269-2013. For additional assistance on FAP services call 915-568- 9129.

Exceptional Family Member Program (EFMP)

Staff is helping Soldiers and Family members with their needs to include clearing and PCS challenges. If you need EFMP assistance, call 915-569-4227, ext.5.

Relocation Program and Information and Referral (RELO and I&R)

If you are in need of items from the Lending Closet, because of Permanent Change of Station (PCS), call to schedule an appointment. Check the Fort Bliss Army Community Service Facebook page for updates posted regularly. For more information, call 915-569-5375.

Employment Readiness Program (ERP)

Follow them on Facebook at Fort Bliss Employment Readiness Program for helpful videos and assistance. For more information, send a direct message on Facebook or email at erpftbliss@gmail.com. You can also call 915-569-5838 (messages are checked daily) or 915-569-5375 for additional assistance.

Mobilization and Deployment (MOBDEP)

Predeployment briefings and others are still being coordinated and conducted virtually upon request. For any questions you may have, call 915-569-5375 or 915-569-5500.

Army Volunteer Corps (AVC)

Visit Fort Bliss Volunteers Facebook page for general volunteer information or call 915-569-5500 or 915-569-5375.

Army Family Team Building (AFTB)

For updates, follow the Fort Bliss Army Family Team Building Facebook page. For additional information, call 915- 569-5500 or 915-569-5375.

Army Family Action Plan (AFAP)

You can still submit issues through bliss.armymwr.com, search for AFAP and click on the link. Next, click on Fort Bliss Army Family Action Plan (AFAP) submission tab, complete the form and submit your issue. If you want more information, call 915-569-5500 or 915- 569-5375.

Soldier Family Assistance Center (SFAC)

Any services needed for Retirees are referred over to the Soldier for Life Transition Assistance Program (SFL- TAP) and Retirement Services. If you have question, call 915-568-6879 or 915-569-5375.

Survivor Outreach Services (SOS)

If you are in need of assistance during this hard time, SOS is currently closed, however they can still help, follow their Facebook page at SOS Fort Bliss or call 915- 569-2672 or 915-569-5375.