Atlas Owners Handbook 2024 by Bluestorm

Owners Handbook

#WhereMemoriesAreM ade

Welcome to your new Atlas Leisure Home! For 50 years, the Atlas brand has been helping families, friends and loved ones make memories. Keep this manual in a safe place, the information within this handbook tells you everything you need to know to make the most of your new Atlas holiday home. Register your holiday home online at www.atlasleisurehomes.co.uk and whilst you’re there, why not also sign up to our Owner’s Club.

Contents Additional or Replacement Appliances.............. 17 The Electrical System The System...................................................................... 17 Servicing............................................................................ 17 Fault Finding.................................................................. 18 Wiring Information...................................................... 18 Television Aerials........................................................... 18 Appliances and Components............................................. 18 Food Storage – Refrigerators and Fridge Freezers....19 Cooking Equipment – Be safe.............................................19 Fires and Space Heaters........................................................19 Appliances.................................................................................. 20 Important Notes for Water Filled Central Heating Installations.............................................................. 20 Avoiding Mould and Mildew Forming........................... 20 Condensation............................................................................ 20 Frost Protection...........................................................................21 Maintenance..............................................................................22 Operation of Door Locks...........................................22 Double Glazed Windows..........................................22 Routine Cleaning and Maintenance..................22 Exterior Door Adjustments.......................................22 Double Glazed PVCu Door Adjustments...........23 Window Stay – Tension Settings.......................... 24 Repairs............................................................................. 24 Beds ............................................................................................. 24 Fold out Type................................................................ 24 Bunk Beds (if applicable)..........................................25 Cleaning and General Use...................................................25 Carpets.............................................................................25 Curtains and Upholstery...........................................25 Exterior Cladding.........................................................25 Exterior Decorative Plastic Panels and features...25 Exterior Roof Panels....................................................25 Furniture...........................................................................25 Gutters and Fall Pipes................................................25 Kitchen............................................................................. 26 Laminate Floors........................................................... 26 Bathroom Fittings....................................................... 26 Siting ............................................................................................. 26 Slide on Cupboard Hinges and Drawers...................... 26 Ventilators................................................................................... 26 Vinyl Flooring............................................................................. 26 Winter Storage...........................................................................27 Windows and Doors............................................................... 28 Lights and Alarms.................................................................... 28 Essential Information............................................................. 29 Atlas Aftercare........................................................................... 30 Notes .....................................................................................31 – 32 Atlas the Bear Colouring Sheets............................. 33 – 35 Atlas Owner’s Club...................................................................36 Atlas Warranty / T&C..............................................................37

Atlas Leisure Homes Identity Record................................. 2 External Dimensions.................................................................. 2 Industry Membership................................................................ 3 Aftersales Support...................................................................... 3 Warranty......................................................................................... 3 Seasonal Occupancy................................................................ 3 Installers Section.........................................................................4 Siting....................................................................................4 Base Construction..........................................................4 Method of Supporting the Leisure Home...........4 Supporting of the Chassis.......................................... 5 Checking the Structure............................................................ 5 Holding Down Points.................................................... 5 Anchor................................................................................. 6 Snow Loading.................................................................. 6 The Chassis....................................................................... 6 Tyre and Tyre Pressures............................................... 6 Pre-Delivery Inspection and Siting......................... 6 Safety...............................................................................................8 Children...........................................................................................8 Means of Escape............................................................8 General Safety.................................................................8 Ventilation.........................................................................8 What to do in case of fire........................................... 9 Ventilation Plan............................................................... 9 Fire Extinguisher............................................................. 9 Smoke Detector............................................................ 10 Carbon Monoxide Detector.................................... 10 General............................................................................. 10 Safety Advice to Occupiers.......................................11 Services...........................................................................................12 The Plumbing System The System......................................................................12 Water Shut off Points...................................................12 Thermostatic Mixer Valves........................................12 External Pipework.........................................................12 Toilet Cistern Ball Valve Adjustment.....................12 Blockages.........................................................................12 The Gas System The System......................................................................13 Commissioning Notice................................................13 Safe Usage of Gas........................................................13 Gas Safety Advice.........................................................13 Gas Cylinders...................................................................13 Gas Regulators.............................................................. 14 Hoses (flexible gas hoses)......................................... 14 Safe Operations of gas supplied from Cylinders.. 14 Gas Shut of Points.........................................................15 Servicing............................................................................15 Types of LPG....................................................................15 Detector............................................................................16 Ventilation........................................................................16

Owners Handbook Key to External Dimensions L1 Overall length including detachable towbar L2 Overall length excluding detachable towbar L3 Body length including bay L4 Body length at floor level W1 Overall width including gutters and downpipes W2 Width at floor level H1 Overall height including flues H2 Height to apex of roof

Atlas Leisure Homes Identity Record

Please complete the registration information on page 29 of the handbook. Keep a copy for your records and return one copy to: Atlas Leisure Homes Ltd Wiltshire Road Hull HU4 6PD

All dimensions for Holiday and Park Homes are available on the Atlas Leisure Homes website.

Owners Handbook concerned solely on whether the fault under consideration renders the component or part unfit for its intended purpose.

Industry Membership Atlas Leisure Homes Ltd are members of the National Caravan Council and British Holiday and Home Parks Association, both premier industry representative organisations. We are pleased to work with both companies to ensure that you make the best use of your holiday home.

During the guarantee period, we promise to repair or replace (as appropriate and as available) faulty items in the holiday homes within a reasonable time and with as little inconvenience to you as possible. Keeping our promise to you is important to us and, in order for us to do so, we will require some help from you. In particular, we ask you to comply with the following:-

Aftersales Support The Aftersales Service is geared to provide maximum support, assistance and information to our Distributor/Dealer and Park Network. All requests for spare parts should be made through supplying Distributor/Dealer/Park Representatives, who should inspect and attend to the reported fault or, if they are unable to rectify the fault, will forward requests in the correct manner to ensure the most efficient and appropriate response.

You must ensure that your holiday home is sited at all times in accordance with our recommendations and the relevant Code of Practice for the Transportation, Siting and Commissioning of holiday homes. A copy of the code can usually be found with the Park Manager or his/her Representative who sited your holiday home.

The majority of Atlas Distributors have the equipment and training to undertake virtually all types of repair. They also have access to information and support from Atlas should they deem it necessary. It is for your convenience that the fault is resolved locally rather than waiting for an Atlas Engineer to attend.

The schematic diagram ‘Method of Support’ indicating the minimum method of support recommended by Atlas Leisure Homes Ltd. Each plot, each park, could have its own specific requirements due to ground structure, contours, etc. The holiday home siting team will assess these. It is their responsibility to ensure that the plot on which your holiday home is sited is suitable and fit for purpose.

Your Distributor/Dealer/Park Representative should be consulted if additional equipment is to be fitted. Your warranty may be compromised if additional equipment is fitted incorrectly or without due regard to the inherent capabilities of the structure.

Many reported faults are the result of incorrect siting. It is important that your park checks the siting before our team is requested to visit. By doing this, your difficulties may be resolved more quickly. A charge may be levied if the fault is not due to faulty parts or workmanship.

Warranty Nothing in this guarantee affects your statutory rights as a consumer. Atlas Leisure Homes and products are sold by site operators, dealers and distributors on their own account and not as agents of Atlas Leisure Homes Ltd, neither do they have any authority to make any commitments, representations or undertakings of any sort on behalf of Atlas Leisure Homes Limited.

Seasonal Occupancy All Atlas holiday homes are built to comply with the National Caravan Certification Scheme (EN1647) and therefore are designed for holiday home use and not to be used as a permanent residential occupancy.

Your holiday home is guaranteed against defects occurring as a result of faulty materials and workmanship for a period of one year from the date on which it was purchased by you, in an unused state, from approved Distributor/Dealer/Park, subject to the conditions and exceptions detailed. Any considered fault in either the materials or workmanship must be judged by all parties

Installers Section Siting The hardcore base, to a minimum depth of 150mm should be well consolidated and topped with 100mm of concrete, mixed to BS8500-1:2015. The finished raft must be level with allowance for surface drainage.

Base Construction The holiday home should be sited on a correctly prepared base, which must be of a sufficient size to accept the holiday home and give adequate support for the holiday home placed on it.

Method of Supporting the Leisure Home

Example marking Exampleofofchassis chassis marking Craning Point

Transporation Securing Point

Holding Down Point

Support Point

Winching Point

Jacking Point

Key:

Craning Point

Holding Down Point

Jacking Point

Support Point

Holding Down Point

Jacking Point

Transporation Securing Point

Support Point

Transporation Securing Point

Winching Point

Checking the Structure positions as marked on the longitudinal by the chassis manufacturer. The wheels of the chassis should be either removed from the chassis or the chassis should be high enough from the ground to spin the wheels freely.

Supporting of the Chassis The main chassis longitudinal beams should be supported by a minimum of 12 supports with one support either side of the axle, and the others positioned where the red or yellow triangular support

Checking the Structure provided by the chassis manufacturer. These are located at 1000mm + or - 200mm on the end of the main longitudinal chassis member anchors.

Holding Down Points Your holiday home should be anchored to the ground with the holding points that have been

Checking the Structure The weight band letter on the chassis plate indicates the tyre type. Tyres should be visually checked annually for cracks or signs of deterioration. If replacements are required, please quote the holiday home model name and the weight band letter. Tyre pressures can be found on the wheel disk and/ or on the tyre itself.

Anchor The anchor points are rated at 10kN in tension. The person responsible for the ground installation of the residential park home must provide suitable ground anchorage points to prevent overturning if local climate conditions are likely to result in wind velocities in excess of 48 m/s (107mrh). Each ground anchor should be capable of resisting a tensile load of 10Kn.

It is essential that tyres are thoroughly checked if the holiday home is to be lowered on to them for repositioning. The condition of the wheel and rubber should be inspected and approved. The tyre pressure must be confirmed as correct before lowering the holiday home.

Snow Loading All Atlas holiday homes are built to Grade B classification. The Grade determines where the home can be sited as every European country has different snow loading standards.

Pre-Delivery Inspection and Siting Prior to you taking possession of your holiday home, your Distributor/Dealer/Park Representative or Siting Agent should have carried out a full pre-delivery inspection to ensure that the holiday home is complete, undamaged, clean and that everything is all in working order as it should be. The connection and testing of water, drainage, sewerage, gas and electricity to standards and also in compliance with local regulations.

Care should be taken when snow is being cleaned from the roof of the holiday home. It is important that ventilation and flues are checked for blockages. The Chassis Atlas holiday homes are built on one of four different types of chassis, some of which are standard to a range and others which are optional to a range. For details please contact your Distributor/Dealer/ Park Representative.

Further detailed siting instructions, following the NCC Code of Practice, if required, are available from the Distributor/Dealer/Park Representative or Siting Agent.

Chassis galvanising is only a surface treatment and will not eliminate corrosion completely, but provides a more robust finish for use in more extreme climatic conditions. These chassis should be inspected annually for any damage. In the unlikely event that the galvanising breaks down, we recommend that you touch up with silver-grey ‘Hammarite’ or similar.

The holiday home should be visually inspected for damage to the gutters, panels and other external features.

Lubricate all moving parts of the jockey wheel and coupling at least annually. The threads and other moving parts of the corner steadies should be kept clean and lightly greased. Recommend lubricants:Lithium based grease and SAE oil.

A visual inspection should be carried out for any damage to the roof structure. All visible mastic seals should be checked for any signs of shrinkage and cracking, and resealed where necessary by a competent person. You should never walk on or place any objects on the roof of your holiday home. Access to the roof should only be made by a competent person using the correct safety equipment. They should be made aware that any access equipment used should span the roofs spars, which are approximately 400mm apart. Roofs can be slippery, particularly when wet, so crawling boards must be securely fastened. We recommend that you refer to the Health and Safety Executive guidance on working at heights prior to accessing the roof.

Tyre and Tyre Pressures The tyres are appropriate for the holiday home for which they are designed and the wheel trims will be clearly marked as to their grading for weight and bearing characteristics. These tyres are under extreme pressure and should not be tampered with, nor should they be substituted for another type of grading.

Checking the Structure Gutters and fall pipes must be kept clear of any blockages and should be checked regularly, particularly in the autumn. Do not lean your ladder on the gutters, as this is likely to result in damage to them. The exterior walls should be inspected for signs of damage, leakage and movement. If necessary, any repairs should be done by a competent person. Windows and doors should be checked for leaks. Mastic seals should be regularly checked and replaced where dry or cracked by a competent person. The water and waste system should be checked for leaks and, if found, all water supplies should be isolated or disconnected. A competent person should rectify any leaks found. Celutex PVCue-clad holiday homes – Regularly (at least annually) check around joints, windows and other areas for signs of sealant wear or damage. It may be necessary to reseal the joints with a sealant available from the Atlas Leisure Homes Ltd Customer Service Department. Canexel clad holiday homes – should be checked in the same way as Celutex. Timber Clad holiday homes – Please refer to the separate leaflet. Please note:- The exposed timber floor joists under the holiday home and sandwich composite insulated floors (where fitted) do not require treatment, as they are not exposed to conditions that could start deterioration (as long as good airflow under the holiday home is maintained) For further information, please refer to the VENTILATION section.

Safety Children Never leave children or vulnerable adults alone in the holiday home.

Do not obstruct (even partially), or modify in any way, any air events and ensure a free flow of air underneath your holiday home.

Means of Escape At the earliest opportunity, occupants of the holiday home should familiarise themselves with the location and operation of all means of escape. Regularly check the operation of all escape doors and windows to ensure their ease of use. All “means of escape” routes should be kept clear of any instructions.

Never use a mobile gas heater or portable cooking equipment. If you use an electric heater to provide additional warmth, it should not be the direct radiant type. Ventilation All ventilation provided complies with all relevant requirements of EN721, BS3632 and EN1647.

It is vital that you have, at all times, a fire extinguisher of the dry powder type to BS EN3B/ISO 7165 (CE0036). This is included as standard when you purchase your holiday home. Occupants of the holiday home should familiarise themselves with its position and method of operation should it be required. Further information can be found in the FIRE EXTINGUISHER section.

Good ventilation is essential in your holiday home and is provided for your comfort and safety. It is necessary therefore to follow these simple rules to maintain the correct ventilation: Warning The safety ventilation shall in no circumstances be obstructed even partially. Check regularly that the flues are clear from obstruction. Where flue outlets terminate below the floor level, it is essential that these outlets remain clear form obstructions, especially snow and at least three sides of the underfloor space must be kept open. No additional openings are to be made in the floor.

You may wish to obtain a fire blanket and position it next to the fire extinguisher and any other firefighting equipment within the holiday home. Occupants should make sure they are familiar with the location of and instructions stated on the fire extinguisher and any other fire equipment within the holiday home.

Regularly inspect all fixed ventilation, unblock and clean them (at least annually) to ensure optimum performance and absolute safety. Ventilators should be cleaned with a stiff brush (and/or a vacuum cleaner) to remove any debris. This applies to floor, wall, ceiling vents and skylights.

Ensure that occupants familiarise themselves with the fire regulations on the park. It is recommended that a torch should be stored within the holiday home for emergencies – never, under any circumstances use a naked flame.

If skirting is required to be fitted around the underside of the home. Do not fully enclose the space under the floor as this will impair the lowlevel ventilation or could harbour gas if any LPG appliances should leak. Ensure ventilation openings are fitted into the skirting. Your safety depends on them operating as they should.

When leaving the holiday home overnight or for long periods ensure all appliances and gas bottles are turned off. Combustible materials should be kept clear of all heating and cooking appliances.

A typical ventilation arrangement showing the location of safety ventilation. Each holiday home will be supplied with a drawing in the paperwork pack.

General Safety Do not leave hot pans unattended. Do not leave children alone in the holiday home. Keep matches out of children’s reach.

Safety What to do in case of fire Have a family escape plan and practice it with all your family regularly this will help in the case of a real emergency.

Warning Your attention is drawn to the notice affixed inside the holiday home water heater door. Advising on fire precaution, ventilation and what to do in case of a fire.

Ensure you know the locations and operations of the escape windows and doors. Keep all escape routes clear. Keep all combustible materials clear of all heating and cooking appliances. Ventilation Plan

Memorise the following 6-point action plan. This could save somebody’s life.

Fire Extinguisher Your Fire Extinguisher should be serviced annually as recommended by the Manufacturer of the Extinguisher and be of the approved type or comply with EN3-7 of at least 1Kg capacity. You should familiarise yourself at the earliest opportunity with the instructions on the extinguisher, the correct operating procedure and the local fire precaution arrangements. The dial on the extinguisher indicates the correct operating pressure (the pointer should be within the green section). Use a fire Blanket on a liquid fire. If a fire occurs in the oven, turn off the oven and leave the oven door closed to smother the fire.

• Get everybody outside • Turn off the outside gas valve • Raise the alarm and call the fire brigade out • If it safe to do so disconnect the main • •

electricity supply Remove the gas bottle ONLY if it’s safe to do so Tackle the fire ONLY if it’s safe to do so.

Safety Smoke Detector Your holiday home should be fitted with a battery powered smoke detector. To test the detector, press and hold the test button (for up for 10 seconds), until the alarm sounds. The alarm is indicated by a loud continuous sound. The alarm may continue for up to 10 seconds after the button is released. When occupying the holiday home, repeat the test weekly.

General Never allow modifications of electrical or gas systems and appliances except by a qualified professional. Please note that under the gas safety installation and use regulations, only room sealed appliances can be installed in bath and shower rooms.

Carbon Monoxide Detector Your holiday home is fitted with at least two or more carbon monoxide detectors. To test the detector, press and hold the test button (for up to 10 seconds), until the alarm sounds. The alarm indicated by a loud continuous sound. The alarm may continue for up to 10 seconds after the button is released. When occupying the holiday home, repeat the test weekly.

Do not carry out any modifications without consulting Atlas Leisure Homes or a suitable qualified professional. In the interest of safety. Replacement parts for appliances must conform to the appliance manufacturers specification and should be fitted by their authorised agent.

The LED lights on your carbon monoxide detector indicate several things:

• A red LED Flashing every 30 seconds and an

Never use portable cooking or heating equipment, other than electric heaters that are not of the direct radiant type, as it is a fire and asphyxiation hazard.

•

Appliances such as cookers with naked flames should not be used for room heating.

•

accompanying ‘chirp’ indicates that the battery (9v 6F22) needs replacing. A green LED flashing every 30 seconds indicates normal operating mode. A yellow LED flashing and a regular ‘chirp’ indicate that the unit is faulty and must be replaced.

External door may be forced closed in windy conditions.

The following information is vital to your safety and well-being. Carbon Monoxide (CO) is a colourless and odourless gas produced by incomplete combustion of most fuels. It is a gas, which if present in critical levels, replaces the oxygen in our bloodstream and thus puts the bodies vital organs at risk.

Never use your cooker or hob with naked flames for heating purposes. When using the cooker or hob, it is recommended that you provide additional ventilation, i.e. by opening the kitchen window.

Ensure that your CO Detector is maintained and tested. All Gas Appliances should be serviced annually by a Gas Safe Engineer to make sure they still work safely. The location of the detector is carefully selected in accordance with strict guidelines and should never be re-located.

Safety Safety Advice to Occupiers

Services The Plumbing System The System The water system has been tested for joint leaks prior to leaving the factory but, due to stress and vibration during transportation, it is possible for pipe connections to work loose. When your park or commissioning agent commissions your holiday home, they should ensure that all water system connections are sound and sealed correctly prior to your occupation. It is imperative that all joints are checked before turning on the water supply. Depending on local building regulations, WC and waste disposal may be coupled to one common outlet and connected into the main sewerage. A ventilation pipe may also be required. Atlas will not accept responsibility for leaks or associated damage caused as a result if incorrectly fitted seals or water connections. All of the above should have been fully checked and commissioned (when the water was connected) by a qualified plumber engaged by your Park Representative or Siting Agent. Water Shut off Points • At the main feed pipe stopcock on the exterior supply for your Leisure Home • See the schematic on page 9 for the exact location of the Water shut of valves Additionally, it is vitally important that you monitor all water-bearing equipment during the first week or so of occupation as initial usage can cause joints and couplings to move. Further checks should be carried out on a regular basis (at least monthly) whenever the water supply is connected, to ensure that slow leaks have not developed with use. Particular attention should be paid to the water inlet from the toilet cistern to the toilet pan. Any sign of leakage should be reported to your park manager immediately and the water supply shut off and isolated. We recommend that whenever your holiday home is to be left vacant, particularly when there is a risk of frost, the water system should be drained down as per instructions in WINTER STORAGE. On

reconnection, all joints should be inspected. Failure to correctly drain down the leisure home could cause frost damage. Thermostatic Mixer Valves All bath and shower units have TMV2 (thermostatic) valves. It is essential that TMV’s are tested annually by a trained plumber and properly drained down and/or removed during winter periods following the park manufacturer’s instructions, a copy of which is included in the back of this handbook. For further information, contact the Park Representative. External Pipework Your holiday homes external exposed hot and cold water pipes are insulated for winter protection in accordance with the Water Regulations 1999, however if you require further information on frost protection, we recommend that you consult the relevant water bylaws or water regulations available from the local Water Authority. For more information contact WRAS or regional authority. Toilet Cistern Ball Valve Adjustment Not all cisterns have a ball valve filling system, if your cistern does not have a ball valve this paragraph does not apply. Caution:- if you do not understand the following, do not attempt any adjustments, call a plumber. The ball valve is fitted with a 3mm (1/8”) bore high pressure seating washer. If overflowing or poor flushing occurs, first check that the ball valve arm moves freely up and down. If OK, set the ball valve arm adjusting screw so that the water level is 13mm (1/2”) below the level marked on the inside of the cistern. You can adjust the level up or down from here to suit your requirements. Check that the float and coupling nuts are watertight. If overflowing continues, check internal assembly and remove any foreign matter. Blockages If you have waste water or toilet blockage, first check with the Park Manager that the site main drainage is clear of any blockage that could be backing up to your holiday home. If the main drainage is clear and you have a toilet blockage, we recommend that you call a plumber, unless you are aware of what could have caused the problem and are competent to address it.

Services If it is a waste water blockage, you should first check and clean out the bottle traps situated under the sink, basin, shower tray or bath (if one fitted). If you still feel you have blockage the it must be in the feeder pipes to the main sewerage pipe. You should consult a plumber or your holiday park office, unless you are competent to address the problem. Atlas Leisure Homes Ltd will not be responsible for any faulty workmanship carried out by you or a thirdparty contractor.

The Gas System The System It is a legal requirement that your gas system will have been connected and commissioned by a Gas Safe registered engineer, engaged by your Park Representative or Siting Agent. It is the responsibility of the Commissioning Agent to ensure that the gas system is fully tested again before the holiday home is used. The GAS SAFE registered engineer must complete and sign the GAS SAFE commissioning LABEL before first use. The Commissioning Notice is on the inside of the door of the water heater cupboard. Safe Usage of Gas There are two ways in which your holiday home could be connected to a gas supply. Piped gas or Gas cylinders. If your supply is via gas cylinders, you should ask your Park Operator/Suppler for both written instructions and a physical demonstration of how to change gas bottles, regulator and hose.

compromised and under no circumstances should this be undertaken by a non-GAS SAFE registered engineer. Warning Inside gas outlets sockets shall only be used with dedicated appliances. No appliances shall be used outside when being connected to the internal socket.

Warning External piped LPG supply plug-ins shall not be less than 0,3 bar and not greater than 0,5 bar. The gas system should only be modified by competent persons.

Gas Cylinders A gas cylinder must always be operated standing on its base. The area around the cylinders should be clear of litter, vegetation or other flammable material. Never apply heat to a cylinder as this could cause a build-up pressure beyond the design limit. Treat the cylinder with care, as a damaged valve can result in a leak. Do not store or use propane cylinders indoors as the gas is contained under high pressure and should therefore only be kept outdoors.

Gas Safety Advice Do not allow anyone untrained to tamper with your appliances or gas system You must not interfere with the inlet connection. The inlet pipe is of 22mm diameter and a label is fitted to the side of the holiday home indicating its position. This inlet should not be re-positioned without first consulting Atlas Leisure Homes Ltd for appropriate pipe sizing to ensure that the gas delivery capabilities are not

Services These general precautions will apply; Turn off any fire, flame or Source of ignition before changing gas cylinders or refuelling.

mating surfaces are clean and undamaged. In no case should a damaged valve or connection be used.

Always ensure that gas cylinders are in the open air and positioned vertically.

Where connections are designed to be tightened with a spanner it is essential that a spanner of the correct size is used and that the union is firmly tightened: hand tightness is not sufficient. When self sealing valves are incorporated in a gas cylinder, connections should be made in accordance with the manufacturer’s instructions and tools should not be used.

Ensure that the replacement cylinder is the correct one for the installation. Ensure that the gas cylinder(s) is/are closed before disconnecting any empty cylinder or before removing the plastic cap or plug on the outlet connection on the replacement cylinder. Make firm gas tight joints. Any leaking vapour will smell. If a leak is suspected after changing cylinders and opening the valve, test by using an appropriate leak detection fluid around the joints. Bubbles will form at the leak source. Never use a naked flame. If a leaking cylinder cannot be stopped, remove it to a safe place in the open air, in an upright position, away from drains and any source of ignition. Inform the Park Manager immediately. Gas Regulators Gas cannot be supplied from the bottle without some form of gas regulation. The gas regulator supplies gas to the gas appliance at a constant pressure independent of gas flow. The operating pressure for your holiday home is 37mbar and your system should have an appropriate regulator/ delivery system adjusted to this pressure and giving a flow rate of 3.5kg/h. Propane and butane regulators are NOT interchangeable. Regulators should be kept clean and dry and changed approximately every 5 years or earlier if not working properly. Your GAS SAFE engineer will test and advise during the annual service.

Hoses (flexible gas hoses) Being a product of crude oil, LPG attacks rubberbased materials. All hoses used with LPG should be made of neoprene, which is black or orange and generally has ‘conforming’ to BS3212 (or an ISO equivalent) stamped on it. Keep hose runs to a minimum and certainly no longer than the length specified in current regulations. Use hose clips to prevent a hose being dislodged accidentally. Like regulators, LPG resistant hoses have a limited life – replace no later than the expiry date stamped on the hose or after 2 years of use if no date is visible. However, should you suspect wear or damage. Change the hose immediately. Again, it is important to check annually with your GAS SAFE engineer as they will be able to advise on any changes to legislation. Ensure that the open end of the gas supply hose is protected against the entry of dirt or insects if it is to be left disconnected for any extended period. Warning Avoid stress at the hose assembly when it is connected to the cylinder. Inspect flexible gas hose(s) regularly for deterioration. If necessary to renew gas hose ensure only approved types are used. See your local LPG retailer for reference.

You should protect your regulator from the rain. If you are in doubt, consult your Park Operator or GAS SAFE registered engineer. In the case of a connection on a pressure regulator or gas appliance which relies upon a sealing washer to maintain a gas-tight joint, it is essential to check that the washer is present, is sound and correctly positioned prior to making the connection. To making the connection. Where the connection relies on a metal to metal seating or bullnose connection to obtain a gas-tight joint it is essential that the

Safe Operations of gas supplied from Cylinders • Safety. Never look for a gas leak with a naked flame, i.e. a match or cigarette lighter. • Extinguish all naked flames or other source of ignition before changing gas cylinders. • Turn off any fire, flame or source of ignition before changing gas cylinders. • Always ensure that gas cylinders are in the open air and positioned vertically.

Services • Ensure that the replacement cylinder is the •

•

correct one for the installation. Ensure that the gas cylinder(s) is/are closed before disconnecting any empty cylinder or before removing the plastic cap or plug on the outlet connection of the replacement cylinder. Make firm gas tight joints. Any leaking vapour will smell. If a leak is suspected after changing cylinders and opening the valve, test by using an appropriate leak detection fluid around the joints. Bubbles will form at the leak source. Never use a naked flame.

Gas Shut of Points At the bottle(s) or inlet valve. At the isolation tap for each appliance:Hob. Beneath the hob in the cupboard. Oven & Grill. Behind the removable plinth below oven and hob housing. Where high level ovens are fitted, behind the access panel in the cupboard below the oven. Ovens with a flexible hose – The gas supply is automatically shut-off when the hose is disconnected from the fixed pipe work at the bayonet fitting. Fire. Behind the removable fire fascia or ‘marked panel’.

replaced immediately with the correct type and by a GAS SAFE registered engineer. Servicing will ensure that flues and heat exchangers are not blocked, air inlets are clear, the gas consumption is correct, that safety devices are working correctly and that the appliance is safe for continued use. This could save you money too! To inspect the flue, the engineer may need to remove the inspection panel/s at high and /or low level. Types of LPG There are two types of bottled liquid petroleum gas (LPG) in common use in Europe – butane and propane. Propane gas is recommended for use with your Atlas Leisure Home Ltd, as the gas delivery system of butane is inadequate for modern levels of equipment. Differences between propane and butane. The vapour pressure of propane and butane is different and it is therefore vitally important to identify the contents of a cylinder. Most cylinders containing propane are red, those holding butane are blue. Gas cylinders are specially made to store the fuel in its liquid state. The liquid turns to gas very easily and gas fills the space above the liquid in the cylinder. As gas is drawn off in use, more liquid turns to gas to replace it. Propane remains fully operational down to temperatures as low as -43 degrees centigrade, whilst butane ceases vaporize at 32 degrees Fahrenheit (zeroºC) and is best used in 55–85ºF (12–13ºC) range. We recommend the use of propane throughout the year.

Water Heater. Directly beneath the water heater. Amount of gas needed. The variety, sizes and shapes of cylinders in which gases are stored are many. Consult your Park Representative who will advise you on the amount of gas needed, based upon your holiday park specification. Multiple gas bottle installations may be necessary to ensure adequate supplies and for your convenience.

Central Heating (if fitted), refer to water heater. Always turn off the gas cylinder valve or inlet to the holiday home when gas appliances are not in use. Servicing All gas appliances should be serviced annually by a GAS SAFE registered engineer, in accordance with the recommendations of the appliance manufacturer, to keep them in safe and efficient condition, even if the holiday home is let or sublet and regardless of frequency of use. Properly maintained appliances are safe to use and should be no cause of concern. It is strongly recommended that central heating, water heaters and fires are serviced every year. The flue installation for all appliances should be inspected throughout its length of integrity of attachment, damage or corrosion. If any sign of corrosion is found it must be

If a gas leak is suspected, close the gas cylinder valve or other valve at the inlet to the premises. Do not operate electrical switches. Open all doors and windows to disperse any gas escape. The strong unpleasant smell of LPG will enable the general area of the leak to be detected. Check that gas is not escaping from a unlit appliance. In the case of a leak, close cylinder valve and call a competent installer to rectify the fault.

Services The initial use of dry powder extinguishers is recommended only if it is likely that the leakage can be stopped by closing the cylinder valve or that the cylinder can be speedily removed.

could be a fire or asphyxiation hazard.

• Do not place clothes or any other combustible

Cool with water all gas cylinders which cannot be removed.

•

As soon as possible remove cylinders adjacent to the fire to a safe place in order to gain access to the seat of the fire.

•

Action that is required in the event of a suspected gas leak e.g. by the consumer leak detection device or gas odour.

•

Get everyone outside. Advise the Park Operator and call in a GAS SAFE registered engineer, who will use a safe and approved method of locating and repairing the leak.

• Always use a competent, GAS SAFE registered • • • •

engineer for any work or modifications to your gas system or appliances. It is vitally important that you read all instructions and labels before using any appliance and keep them available for any future reference. If you think that any appliance is not working properly, do not use it. Contact your GAS SAFE registered engineer for professional advice. If any gas appliance is disconnected for repair, maintenance, etc, ensure that the gas line is capped off. Your holiday home has been fitted with two Carbon Monoxide Detectors, they are provided for your safety against the dangers of carbon monoxide poisoning. Ensure that you test and maintain them as explained in the section Carbon Monoxide Detectors on Page 10.

Detector They are an additional safety feature and should not be seen to replace the need for vigilance, maintenance, servicing and safe operation of gas appliances.

• Do not use appliances in any other way than their intended use.

• Cookers are for cooking NOT heating. Never use

• •

material on, over or near gas appliances. Apart from the fire hazard, their presence could affect the appliance and negate any guarantee. Keep everything clean; particularly the gas jets within each appliance. When not in use, keep the gas inlet protected. Unless a gas appliance incorporates automatic ignition, when lighting, always ensure that you apply a lighted match, taper or similar to the burner before turning on the gas. LPG is heavier than air and therefore sinks when released. If there is insufficient ventilation, a spark could result in an explosion. Never store LPG wholly or partially below ground level. It is odourless, so the manufacturers add the distinctive smell act as a warning if a leak should occur. If gas taps are stiff to operate or appear to be the source of leakage, a competent person must be contacted to rectify this. Ensure that all appliances and gas cylinders are switched off when you leave the holiday home for a prolonged period.

Ventilation Gas appliance need oxygen in the air to work effectively. There must be an adequate supply of fresh air for appliances to work properly. Also, in the event of a gas leak from the appliance, the ventilation holes (known as gas dispersal holes) are required to ensure the gas is dispersed. There are two types of appliances used in Atlas Leisure Homes Ltd – those that need and have an external flue such as central heating boilers, water boilers and radiant fires, and those that do not have a flue such as a cooker, oven or hob. If a room contains any gas appliance, flued or unflued, make sure that you are aware of all the ventilation/gas dispersal openings and keep them clear. Ventilators should be regularly inspected and cleaned of accumulated dirt and debris. Ensure that ventilation openings are never blocked. Occasionally flues can become blocked with debris; a bird’s nest, soot, etc. This could cause the by-products of combustion to spill into the room polluting the air with toxic fumes. It is vitally important that the flues are never blocked and that they are checked annually by a GAS SAFE registered engineer.

portable cooking or heating equipment, as they

Services Additional or Replacement Appliances Additional or replacement gas appliances for your holiday home must be installed by a qualified installer (GAS SAFE registered) and have the same pressure as your regulator and other appliances. Installing a gas appliance is complex, and, by law must only be carried out by people who are competent and GAS SAFE registered. Amateurs and DIY enthusiasts can put your lives at risk and face serious prosecution. Atlas leisure Homes Ltd should be consulted before installing any additional or replacement appliances to ensure client safety, as additional ventilation and insulation will need to be provided for. The appliance manufacturer’s installation instructions must be strictly adhered to.

The Electrical System Electrical Shut Off Points: 1. At the exterior park supply box for your holiday home. 2. At the plug/socket from the exterior park supply box to the plug/socket of your holiday home. 3. At the main consumer unit (Residual Current Device/Residual Current Circuit Breaker inlet box) inside your holiday home.

Connection of an external LPG Supply by means of a plug-in connector. If a plug-in connector for the connection of an external LPG supply is fitted in addition to an internal supply it shall be permanently fixed and a changeover valve shall be installed which enables one of two LPG sources (external and on board). In the vehicle installation a connection shall be installed upstream of the regulator (wall mounted) A manual change over valve shall be installed to prevent the flow of gas in the direction of the cylinder valve in case of external supply and to prevent the flow of gas in the direction of the external supply connection in case of internal supply.

The System The mains electricity to your holiday home should have been connected and fully commissioned by an approved Electrical Installation Contractor or equivalent, registered to BS7671. The electrician will have been commissioned by the Park Representative or Siting Agent. The electrical supply to a holiday home on some parks is restricted. Please consult your Park Manager before using additional appliances within your holiday home. You must ensure that any work or modifications undertaken in or on your holiday home on any electrical fittings or appliances is carried out by a qualified electrician or other suitably qualified, BS7671 registered electrician. It is dangerous to attempt modifications and additions yourself. Servicing At least once a year, the electrical installation in your holiday home should be inspected, tested and a report on its condition obtained as prescribed in the Regulations for Electrical Installations, published by the Institute of Electrical Engineers. The electrician should check accessible electrical cable terminals to ensure that they are firm and secure and any exposed cables for wear and damage.

Note: Unauthorised modifications will render your guarantee invalid as well as compromising your personal safety.

Most electrical cables run vertically to the ceiling from the visible point of termination, i.e. socket, switch, light fitting, etc. However, some electrical cables run horizontally. You should always check with a cable finder before drilling, screwing, nailing etc. Please pay particular attention on a partition wall where there is an electrical termination point on the other side. You must ensure that you understand the operation of all your electrical switches in your holiday home.

Services Servicing The consumer unit in your holiday home is normally located within the main bedroom wardrobe. It contains a number of safety devices, which you should familiarise yourself with. The large switch with a test button is the main isolation switch for your holiday home. It is also the main emergency shut-off switch for the holiday home and a safety device is designed to protect it if a fault occurs. It is the RCCB (Residual Current Circuit Breaker) or RCD (Residual Current Device) and has been factory tested for correction operation. It is rated at 63amps minimum or higher than the electrical specification and should have been tested again during commissioning. The large switch should disconnect the full installation if the test button is pressed. The switch should be tested regularly as detailed on the test notice attached to the consumer unit. If the switch fails to operate, do not attempt to use the mains supply – there is a fault that needs expert attention. Inform your Park Operator immediately. The switches to the right of the RCD are the main Miniature Circuit Breakers (MCBs) These will switch themselves off if an overload occurs. Fault Finding Symptom: no mains electric working in holiday home:1. RCD and miniature circuit breakers (MCB) are switched on. 2. Holiday home is connected to park supply 3. Park Supply is switched on. Wiring Information All holiday homes fitted with both gas and mains electricity have a maximum current rating of 63 amps. Holiday homes fitted with mains electricity only, have a maximum rating of 80 amps. The achievement of either is conditioned by the supply provided by the park to the holiday home. The socket circuits are wired as a ring main using 2.5mm twin and earth double sheathed PVC Cable and are protected by a 32 amp MCB. The lighting circuits are wired as a radial circuit using 1mm twin and earth double sheathed PVC cable and are protected by a 6 amp MCB. All electric fires are wired separately and appropriate to the power consumption required. All electrical ovens with integral hobs and

individual/separate hobs are wired as a radial circuit using 6mm double-sheathed PVC cable, dependent on the rating of the oven. All are protected by an appropriate MCB (between 20 and 45 amps). NOTE: The main gas supply must be bonded when sited. As a general rule, all cables run vertically to the ceiling from the visible points, i.e. Sockets and Switches. Television Aerials Television aerials should be installed, connected and tested by a suitably qualified and competent person. The bracket must be fixed away from electrical cables. Appliances and Components You must read and understand the safety and operating instructions provided by the manufacturer before using any appliance, it is dangerous to operate them without first doing so. Should any soot accumulate on pans fire radiants, etc or any smell be produced, consult a competent installer on the correct maintenance and adjustment of burners. Atlas will not be liable for any loss or damage of any problem arising as a result of you failing to read the relevant instructions. All fitted appliances in your holiday home have an instruction leaflet issued by the appliance manufacturer, this can be found either with the appliance or within one of the kitchen drawers. If you suspect one to be missing, please notify your Distributor, Dealer or Park Representative. If your holiday home is supplied with any of the following appliances, you should have associated manufacturer’s instructions:

• Carbon Monoxide Detector • Central Heating/Heating System • Fridge/Freezer • Gas or Electric Cooking Hob • Gas or Electric Lounge Fire/Heater • Gas or Electric Oven • Gas or Electric Water Heater • Microwave Oven 18

Services • Refrigerator • Smoke Alarm • Water Heater • TMV2 (thermostatic) shower and bath/shower • •

• Do not allow fat to build up in a grill as this creates a fire hazard.

• Do not use the oven with the inner glass door panel removed (glass oven doors only).

• Use oven gloves when removing hot food

mixing valves Unvented mains pressure water cylinders Alternative and renewable energy systems (such as MVHR)

•

All appliances are fitted in accordance with the specification laid down by each manufacturer; they have undertaken (where necessary) their own inspection and given approval of the method of installation. Most of the branded appliances carry their own warranty and after sales support, details of which can be found with the appliance manual. It is recommended that warranty registration forms are completed and sent off to the Manufacturer upon receipt of your holiday home. In the interest of safety, replacement parts for an appliance must confirm to the appliance manufacturer’s specification and should be fitted by them or their authorised agent.

• •

• • •

Food Storage – Refrigerators and Fridge Freezers Atlas Leisure Homes do not provide ventilated cupboards for storing food, as we would expect such food to be stored in a refrigerator. If a refrigerator is not supplied as a standard fitting in your holiday home, we advise that one can be purchased for the storage of perishable food. The space allowed in the kitchen area for a refrigerator is detailed on a separate layout drawing.

• • • •

items from the oven or grill. The oven/grill and ovenware will be very hot when in use. Do not place foil on the oven shelves or grill pan. It can block the oven flue and can create a fire hazard and hinder circulation. When cooking heavy items, do not pull the oven shelf out with the item still on it. If the cooker has a storage compartment below the oven, this should only be used to store ovenware. Do not store any flammable materials in this compartment. When cooking with fat or oil, never leave the pan etc. unattended. Turn pan handles inwards so that they are out of reach of the children and cannot be caught accidentally. Use pans with a flat base of 100mm/4ins minimum diameter and 230mm/9ins maximum diameter. Avoid using any pans that are unstable when placed on a flat surface. Position pans over the centre of the burner Commercial simmering aids should not be used as they create excessive temperatures that can damage surfaces and may cause a hazard. If the hob is fitted with a glass lid, turn off all burners and allow to cool before shutting, as heat could cause it to shatter.

Never use a cooking appliance for heating a room. When you have finished cooking, check all controls are in the off position.

Cooking Equipment – Be safe

• Caution: When you are cooking, keep children away from the vicinity of the appliance.

• Keep all flammable materials (e.g. curtains, • • • • •

furnishings and tea towels) away from the appliance. Parts of the appliance may be hot during or immediately after use. Avoid contact with these. Allow sufficient time for the appliance to cool after switching off. Do not drape tea towels over the flue vents as this creates a fire hazard. Be careful when opening any cooking appliance door as steam may escape. Aluminium Foil can create a fire hazard on the hob, when used to cover the grill pan or if the foilwrapped items are placed under the grill.

Fires and Space Heaters Surfaces on the gas or electric Space Heater become hot in use. All appliances are fitted with the necessary guard to comply with the appropriate legislation. Please avoid contact. When no heating appliances have been factory installed but space and connections have been provided for them, the recommended type and rated power of such appliances shall be stated.

Services Appliances When no ovens or fridges are fitted then a space 600mm x 600mm will be provided for one to be fitted at a later date. An electrical point has been fitted adjacent to the aperture for ease of fitting at a later date. If the oven requires fitting then a gas shut off valve has been provided. Additional appliances need to be installed to the manufacturer’s instructions for each appliance and conform to the relevant legislation. Important Notes for Water Filled Central Heating Installations Atlas Leisure Homes use a combination condensing boiler-powered radiator system for the central heating system, specifically designed for use in your holiday home. It should provide you with a level of comfort for most temperature climates, provided that it is operated in compliance with the FEB24-HE User Instruction Leaflet’ supplied with this handbook. Please read the instructions in full to ensure your familiarity with the system, in particular the ‘Troubleshooting’ section in case of any malfunction. To ensure that the system works properly, the working pressure must be maintained between 0.8 and 1.6 bar. The pressure gauge is located on the front of the boiler. If it falls below 0.8 bar, the system will shut down to protect the boiler. If the pressure falls, the system must be topped up through the filling loop (flexible hose connected to the coldwater inlet) to return the pressure up to 1.6 bar. It is recommended that a suitably qualified heating engineer carries this out in compliance with all local authority or WRAS by laws, a leak may have occurred causing the pressure to fall. The system should not be pressurised. It is also important to keep the system balanced using thermostatic valves on the radiators. All rooms should be at a comfortable even temperature to stop the boiler overworking and having ‘cold spots’ in the holiday home. Be aware the radiators can become extremely hot in operation. To avoid the risk of burns etc, take necessary precautions where children, the elderly or at risk persons may be in proximity. The central heating system is factory-sealed with an anti-freeze additive and therefore does not require draining down in winter when unoccupied. However, the level of concentration should be tested periodically by a competent GAS SAFE registered

heating engineer (preferably annually as part of a heating system safety check) to ensure that it is still at a satisfactory dilution to avoid freezing. In the event of needing to drain the system of anti-freeze, please ensure that it is disposed of in accordance with environmental regulations and that the system is refilled to the correct dilution and pressure prior to further operation. Flue installations All flue installations should be inspected, at least once a year, throughout their length for integrity of perforation due to damage or corrosion. Flues should be replaced if any sign attachment, both to appliance and cowl, and for of damager perforation is found. It should be ensured that the replacement is of an approved type conforming to the recommendations of BS5440-1 2008. Avoiding Mould and Mildew Forming Fixed ventilation must not be obstructed or sealed off. Do not cover your holiday home with plastic sheeting, tarpaulins, etc. No structures should be placed or built underneath or around the unit that would stop the free flow of air (as there are gas dispersal holes in the floor). A periodic check during the winter months is essential. Excessive condensation can be overcome by the introduction of extra ventilation, i.e. by opening windows. Remember that use of LPG gas (operating the cooker, fire and water heater) will create excess moisture within the holiday home. Permanent or semi-permanent residence, particularly during cold months can result in higher levels of condensation, which may lead to the formation of mould or mildew. Atlas Leisure Homes Ltd cannot accept any responsibility for this occurrence. Condensation Condensation is, in simple terms, the air’s excess moisture settling on cool surfaces. Moisture is a part of nature and we could not live without it. However, the air can only hold a certain amount of moisture and this varies according to its temperature. The colder the air, the less moisture it can hold.

Services The excess moisture can, under adverse conditions, be seen as trickles on the windows or walls and may accumulate as pools of water on sills. It can result in mildew or mould growth on walls and soft furnishings if not kept under control. Besides being inconvenient, such problems with condensation can be costly. At the very least, soft furnishings may have to be removed and stored elsewhere during the winter if unoccupied and redecorating may become a necessity to eliminate unsightly deposits on the walls. Cold air and moisture in winter are a bad combination because homes are frequently left unheated and located in exposed coastal locations which have damper climate than inland parts of the country. The effects of condensation have been well documented. Besides the obvious dripping windows and smell within the holiday home, extreme signs can be loss of adhesion between boarded surfaces, corrosion of metal work and rotting of wooden structures.

with continuous drainage, the dehumidifier will switch off and on automatically, so protecting the home for many months without any attention. The trend towards double-glazing has been significant in recent years. PVCu windows reduce the need for maintenance and it is often anticipated that condensation too will be eliminated. Double glazing undoubtedly makes the internal pane warmer and so reduces the likelihood that moisture will condense on the glass. However, no reputable window manufacturer can claim that double glazing will totally cure condensation problems. If there is still excess moisture in the air it will find the coldest surface on which to condense.

Moist air can never be totally eliminated from any home. If problems are being experienced, the excess moisture that is the cause of these condensation problems needs to be addressed. There are various means by which moisture levels can be reduced. One method of reducing condensation is to increase ventilation (by opening windows) and increasing the level of heat to expel the moisture-laden air. Other aids include silica gel crystals, bowls of salt, extractor fans and double glazing. These are all very useful methods of reducing the effects of condensation. Silica gel crystals do help to take moisture out of the atmosphere but are usually only effective in small spaces such as cupboards, etc.

We recommend that clothes and bedding be removed from the holiday home during winter months if the home is out of use and without heating and that there is always a reasonable amount of air space in wardrobes and drawers to allow airflow. Wardrobes, in particular, should not be packed with clothes or other items. Frost Protection When your holiday home is unoccupied during the winter or in cold weather, shut off the water system and drain down (refer to winter storage section) Your holiday home’s external exposed hot and cold water pipes are insulated for winter protection in accordance with the Water Regulations 1999, however, we also recommend that you consult the relevant water by laws or water regulations available from your local Water Authority for further guidance.

If moisture levels throughout the home require reducing, an appropriate capacity dehumidifier is recommended. Dehumidifiers are specifically designed to control moisture levels in the air and are available in a range of capacities. With one correctly sized unit, placed centrally in the holiday home, it is possible to control condensation problems throughout. It is important that the operating instructions are closely followed.

Thermostatic Mixing Valves (TMV’s) are a legal requirement for all baths and showers, they must be carefully protected against frost damage. If the holiday home is unoccupied during the winter months in which frost may occur TMV’s should be removed or correctly drained down. Refer to the manufacturers leaflet provided or contact your Distributor/ Dealer/ Park Representative for further information. Atlas Leisure Homes cannot accept responsibility for damage to TMV’s as a result of frost.

Many dehumidifiers incorporate a humidistat, which prevents the air from over dying by controlling the amount of moisture removed from the air, thus maintaining the perfect level for a healthy environment whilst overcoming the problems of condensation. By using the humidistat in conjunction

NB The water filled central heating system (boilers, radiators, etc) contains a factory filled anti-freeze and therefore does not need to be drained down in the winter if the park home is unoccupied. For further information, please refer to IMPORTANT NOTES FOR WATER-FILLED CENTRAL HEATING INSTALLATIONS.

Maintenance Doors and Locks Operation of Door Locks To unlock from the outside, insert the key and turn clockwise and pull down on the handle. To lock push the door to the closed position so that the first stage lock engages, lift the handle upwards and engage the extra security roller locks, insert the Key and turn anticlockwise to engage the deadlock. Double Glazed Windows Atlas Leisure Homes Ltd offer PVCu framed energy efficient double-glazing as standard. On bedroom and designated sleeping area windows there is a ‘night ventilation position’ which allows the window to be kept slightly ajar for the air circulation whilst maintaining a degree of security for occupants. When the holiday home is not occupied, it is recommended that the windows be secured in the fully closed position as a safeguard against water ingress and to prevent unauthorised access. Routine Cleaning and Maintenance Glass – A proprietary glass cleaner can be used, however, contact with the rubber seals and frames should be avoided.

The veneer is a finished product and consequently should not have any additional enhancements made for it, for example – do not varnish the veneer. On no account, should any polishes, abrasive or solvent based cleaners be used, as some of these may affect the finish. Most organic solvents affect PVC and must not be used for cleaning. Exterior Door Adjustments Atlas Leisure Homes Ltd utilise a number of door systems, all of which can be adjusted, if necessary, to make the opening, closing and locking of doors easier to achieve. Should you experience difficulties in the operation of the doors, your Park Operator/Park Maintenance team should be contacted, as there are a number of factors that could cause difficulty in use. Before proceeding to adjust the door, ensure that the holiday home is correctly sited and that the door frame is square. This can be verified by measuring the diagonals of the frame. If these are unequal, the siting will need correcting before adjusting the door hinges.

Periodically the following should be undertaken;

• Clean the rubber seals and framework with a • • •

mild solution of detergent and water to maintain the appearance. Check all drainage channels and remove any obstructions. Check all seals and gaskets and repair/replace any defects. Check all moving parts and clean/repair/replace any defects.

PVCu Doors and Windows – Stains on the framework may be removable using a domestic, non-abrasive liquid cleaner. However, these should not be used to excess as they may affect the gloss finish. If stubborn marks appear, you must only use an appropriate PVCu Cleaner. Foiled surfaces (woodgrain finishes) should be cleaned regularly with a damp cloth. If necessary, a mild solution of detergent/soap in lukewarm water can be used.

Maintenance Double Glazed PVCu Door Adjustments Doors with hinges and keeps with Allen Key adjustments. 1A Compression Adjustment +/- 1.5mm – 4mm Allen Key Doors with hinges and keeps with Allen Key adjustments.

Rotate the Allen Key Clockwise or Anti-Clockwise to give the required compression setting. Ensure compression is evenly distributed across all hinges. Note: In rotation positive “click” positions are felt – (2 in each direction from the central position)

1B Height Adjustment + 8mm - 0 - 5mm Allen Key Rotate the Allen Key Clockwise give the required height setting Ensure that the weight of the door is evenly distributed across all hinges. 1C Lateral Adjustment +/- 6mm - 5mm Allen Key Loosen clamping screws to allow frame plate to slide before making adjustment.

Rotate Allen Key Clockwise or Anti-Clockwise to set and ensure with even distributed across all hinges. Re tightened clamping screws after adjustment.

2A Removing the Door 1 Undo Cover Screws Open the door to access the Cover Retaining Screws. These are self retaining screws therefore to release the cover the screws must be completely unscrewed however the screws do not come out.

2B Removing the Door 2 Clip and Slide Cover Pull the cover out towards the centre of the door. On release a click will be heard. If the cover does not open by hand a screw driver can be used behind the knuckle to gently assist opening. Repeat stages 1 and 2.

2C Removing the Door 3 Lift Door

Maintenance Adjust the screws in small, gradual steps and close the door to check that this has been adjusted in the correct direction.

Window Stay – Tension Settings Set tension on window stays by adjusting friction slide as per the diagram below.

Turning the adjustment screw anticlockwise will move the door further away from the hinge (i.e. closer to the keep) Turning the adjustment screw clockwise will move the door closer to the hinge (i.e. away from the keep).

Windows should always be closed during windy weather to avoid damage.

Keep Plate Adjustment – The plate to the edge of the keep can be adjusted using a no 2 Pozi/ Philips screwdriver. The bottom, top keeps and the central latch are adjustable by releasing the two screws to the top and bottom of the receiving slot on the keep and adjusting the plate as required. The plate can be moved by up to 2mm in either direction. Any adjustments beyond these should be referred to the park as other factors may be affecting the performance of the door.

Repairs Any repairs should be carried out by a suitable qualified/competent person. If you have a breakage or a crack on the glass, please refer to a competent person to assess and repair. Handle any broken glass with care and dispose of with safety of others in mind. The window frames are sealed using mastic, which can become dry and cracked over time. These joints should be checked at least twice a year and the mastic replaced as necessary to prevent water ingress.

Beds Fold out Type Some holiday homes may contain a lift out, mechanical sprung bed complete with mattress. This will be located within the sofa in the lounge area. To access it, remove the base cushions. You will now see a small metal recessed pull handle on the front uppermost section of the metal mechanism. Raise the handle and lift the bed upwards until you feel the mechanism take over, pushing and unfolding the bed towards you. You can then pull the bed to its limit and check that the final leg is in its supporting position. Do not lift the bed in any other way or use any section other than the handle as the point of lift. You could damage the seat front or worst still, yourself. For your safety, please refer to the adhesive label attached to the bed frame, requiring the lounge heaters are NOT to be operated whilst the bed is in the extended position.

The Friction device should be adjusted to give the required degree of resistance.

For ease of movement, lubricate the bed’s hinges with a silicone based spray.

Maintenance Bunk Beds (if applicable) All bunks are manufactured and tested to comply with the relevant standards. Upper bunks are to be used for sleeping only, with protection against falling out in position. Care shall be taken against the risk of falling out when upper bunks are used by children, especially under 6 years of age. These bunks are not suitable for the use by infants without supervision.

Cleaning and General Use Carpets Any proprietary carpet cleaner can be used, carefully following the manufacturer’s instructions. It is recommended that you do not use excessive amounts of water.

soft cloth with a very mild detergent solution in warm water. Then, using an absorbent cloth, dry the cladding. Never use abrasive pads, polishes or abrasive or solvent based cleaners as some of these may affect the finish. Most organic solvents affect PVC and must not be used for cleaning. All joints, windows and doors should be checked annually for signs of sealant wear or damage. It may be necessary to reseal the joints with sealant available. Timber Clad holiday homes – Due to a combination of the timbers original treatment and subsequent three coat exterior colour treatment, the timber, in most sited circumstances will provide up to three years’ maintenance free life.

Curtains and Upholstery The upholstery may be cleaned with a proprietary upholstery cleaner or, in an emergency, with a very slightly dampened cloth. Curtains are to be dry cleaned only unless there are washing instructions sewn into the inside of the curtain.

Exterior Decorative Plastic Panels and features Dust and Dirt should be removed with soapy water using a damp sponge. A suitable general purpose cleaner is obtainable from most caravan distributors. Traditional, non-abrasive household cleaners can be used for more difficult marks, It is important that all surfaces are well rinsed with water to remove any residue after cleaning. Do not use any scouring agents or aggressive cleaning products.

Exterior Cladding Canexel Clad holiday homes – To maintain the external appearance of your holiday home and to remove surface dirt, insects and other natural contaminants, wash down the cladding using a soft cloth with a very mild detergent solution in warm water. Then, using an absorbent cloth, dry the cladding. Never use abrasive pads, polishes or abrasive or solvent based cleaners as some of these may affect the finish.

Exterior Roof Panels Before attempting any cleaning or maintenance of the exterior roof panels, it is recommended that the relevant health and safety executive guidelines for working on roofs and at height be consulted. In addition, please refer to checking the structure section.

Canexel is a factory finished product and should not have any additional enhancements made to it. For example – do not varnish or attempt to paint the Canexel.

Warning Under no circumstances should you walk on, or place any heavy objects on the roof of your holiday home.

All joints, windows and doors should be checked annually for signs of sealant wear or damage. It may be necessary to reseal the joints with sealant available from the Atlas Leisure Homes Customer Service Department. A repair kit is also available, should the boards suffer minor damage.

Furniture Use a damp cloth to remove finger marks, etc or an all-purpose spray cleaner. A good quality furniture polish may be used, but not furniture oil or abrasive cleaners.

Celutex PVCu clad leisure homes – To maintain the external appearance of your park home and to remove surface dirt, insects and other natural contaminants, wash down the cladding using a

Gutters and Fall Pipes Gutters and Fall Pipes should be cleaned out at least every six months (more regularly if your holiday home is located under or near trees). To prevent debris blocking the system, particular attention should be

Maintenance made to clearing the gutters and fall pipes during autumn and prior to vacating your Leisure Home for the winter months. Kitchen The Kitchen worktop, sink, drainer and cooking equipment surfaces should only be cleaned with hot soapy water, unless the appliance manufacturer states otherwise in their literature. Do not use abrasives or wire wool. Never use a sharp instrument directly on the worktops and never attempt to clean gloss work tops with anything other than a damp cloth as any abrasive cloth or cleaner could cause irreparable damage to the surface. Laminate Floors Some holiday homes have a moisture resistant laminate floor in the kitchen, bathroom and shower rooms, these only require cleaning with a mild detergent on a damp cloth. The floor must not be excessively soaked or cleaned with bleaches or abrasive cleaners could cause irreparable damage to the surface. Bathroom Fittings Plastics can be cleaned using a soft cloth and a very mild detergent in tepid water directly after use, as this will prevent the build-up of lime scale.

Siting Your holiday home should be checked, at least annually, to ensure that it has not moved from its level siting. Your park will be able to assist you in assessing this. Slide on Cupboard Hinges and Drawers (Adjusting interior cupboard doors and drawer alignment) All interior furniture doors are adjusted and levelled at the factory, however, due to the rigours of transportation and siting, they may need to be adjusted again as part of the siting and commissioning process. Atlas Leisure Homes Ltd use several different types of furniture hinge, all of which have a three-way method of door adjustment. These are described and shown in the illustrations below:-

• Screw A alters the angle of the door vertically. This

• •

In case of stubborn stains, these can be removed using either a dilute lemon juice or isopropyl alcohol (IPA) Never use an abrasive or chemical cleaner.

is the screw you should adjust if the gap between the doors is unequal or the edge of the door is out of alignment with the carcass. Screw in to close the gap and out the widen the gap. Screw B alters the distance between the rear face of the door and the face of the carcass. It is rare that this particular aspect will require adjustment. Screw C alters the level of the door vertically, this is rarely needed. If required, it is possible that the position of the screws may need changing to allow the maximum adjustment.

It is important not to pour hot water directly into or onto any plastic. Always begin with cold water and add hot to achieve the desired temperature. The temperature of the water should not exceed 70ºc. Shower Doors should be checked periodically: – lubricate the rollers, if applicable, with white petroleum jelly. Check all drainage channels, if applicable, and remove any obstructions. Check all seals (silicone and rubber) and repair if necessary.

Metal Drawer Runners can be realigned by adjusting the fixing/adjustment screws on the drawer runners and/or those on the carcass (cabinet) Regular lubrication with a silicone based spray will also aid free movement. Ventilators Ventilators should be cleaned at least annually with a stiff brush (and/or a vacuum cleaner) to remove any debris. This applies to floor, wall, ceiling vents and skylights.

Check all moving parts and clean/repair/replace any defects.

Maintenance Most windows also have an integrated fixed vent at the top, it is important that these vents are kept clear both internally and externally.

dehumidifier, when you should isolate the other circuits), unless the Central heating boiler is fitted with a frost protection system 10. Remove all food. Thoroughly vacuum all carpets and vinyl to remove any traces of food. 11. The kitchen sink should be free of all particles and left clean. 12. Carry out lubrication as necessary (ie. Locks, hinges, jockey wheel). 13. Clear gutters and fall pipes to prevent debris blocking the system. 14. Close and secure all windows, ensuring that curtains are not trapped and are hanging freely. 15. Ideally, soft furnishing should be removed and stored in dry conditions. If they are to remain within the holiday home unit, it is advisable to place cushions and mattresses separately, on end or edge, to allow free movement of air around them. 16. Open all interior doors and drawers to allow free flow of air parts of the holiday home. 17. Secure exterior doors and set alarm.

Vinyl Flooring Use warm, soapy water to clean vinyl floor covering, rinse and dry thoroughly. Do not use excessive amounts of water as this could leak under the vinyl and cause damage. Never use polishes or waxes as this can make surface slippery. Winter Storage If you have any doubts about winter storage or the drain down procedure, most parks will complete this work for you and ensure the holiday homes is safe during the winter months. Items 1 to 17 are the procedures for preparing your holiday home for winter storage. Virtually all also apply whenever the unit is to be unoccupied for any long period, as well as when frosts can be expected. 1. Turn off LPG gas supply at the cylinder. Unless the Central heating boiler is fitted with a frost protection system. 2. Turn off the mains water stop tap. 3. Open drain off outlets on the underside of the holiday home. 4. Open all hot and cold taps. 5. Remove drain off screw from the water heater (have a bucket handy) and replace the screw to avoid losing it. On no account, should the waterfilled central heating system (when fitted) be drained down for winter storage unless advised by and under the guidance of a qualified GAS SAFE registered heating engineer. 6. Flush Toilet. 7. When all water is drained, connect a compressor to the main cold-water supply above the stop cock Use this to blow compressed air down the pipe work of the holiday home to ensure all remaining water has been drained from the system Use pressure of up to 50psi maximum. 8. Pour Anti-freeze or common salt into the WC Pan, sink, bath, basin and shower waste traps. Avoid these substances coming into contact with metallic surfaces such as stainless steel sinks or waste outlets (we recommend the use of a small funnel) and remove any spillage. 9. Switch off and unplug all electrical appliances (including TV aerial plug). Turn mains control switch to ‘off’ position (unless you intend using a

Important It is important that the water systems are drained properly to avoid potential problems. If your holiday home has a hot water central heating this is a self-contained pressurised system which should be regularly maintained by a qualified engineer and the anti-freeze checked prior to any winter vacancy. After the drain down procedure the thermostatic mixer tap can be further protected by completing the drain down procedure ensuring that hot and cold feeds are isolated and fully drained. With an allen key remove the mixer body from the tails by releasing the grub screw, taking care not to misplace these items. The unit can then be fully drained and dried and wrapped in a soft cloth for storage and replaced after the winter months by reversing the strip-down procedure. If you have any doubts, consult your Park Manager for further advice or have a recognised tradesman complete the work.

Maintenance Protecting your holiday home and Possessions Windows and Doors Always close and lock windows and doors when leaving the holiday home, even if it is only for a few minutes. Consider fitting additional locks wherever necessary. Ask your Distributor/Dealer/Park Representative for details on security locks. It is vitally important however, that any locks fitted to designated escape routes (i.e. doors(s) and windows) are immobilised during occupation so that your escape routes remain unhindered. Lights and Alarms Many devices, both battery powered and electrical, are available to the DIY enthusiast. A light inside your holiday home at night suggests that it is occupied. If it is electrically triggered to turn on as darkness falls, or battery operated with a time switch, the light will help deter thieves. Marking your property with your postcode and house number will help the police to identify the owners of stolen goods. Advertising the fact that your property is so identified may act as a deterrent. Property can be marked by etching, die-stamping, branding, engraving or using a security marker pen. Organise yourselves on the Leisure Park so that everyone keeps an eye open for strangers or anything suspicious. Report any unusual activity to the Park Manager or the Police.

Essential Information Please complete the following, as the information will be helpful to both you and Atlas Leisure Homes Ltd should you require any after sales assistance at a future date. Your Distributor/Dealer/Park Representative will be able to assist you if necessary. Upon receipt of your holiday home, it is essential you complete and send off any branded appliance warranty forms supplied with the appliance by the manufacturer. Failure to do so may invalidate your warranty. Or alternatively call 01482 562101 to register via the phone/online.

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Park Address:

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Pitch No.:

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Model Name:

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Model Size:

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No. of Bedrooms: .............................................................................

Serial No: AT00:

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Chassis No:

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Date of Purchase: ........................................................................

Key No:

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Owners Name:

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Home Address:

www.atlasleisurehomes.co.uk/registration

Aftercare Discover a fault... The Holiday Park have handed over the keys to your new holiday home, but you have discovered a fault…

...Report the fault Please report the fault to your Holiday Park, who will contact the Atlas Aftercare Team to report the fault on our system.

We’ll get into action... The Atlas Aftercare Team will let the Holiday Park know when an Atlas Engineer is in your region, and contact you to gain access to your Holiday Home.

...and come to fix the fault Once you have agreed to allow access to your Holiday Home, our super Atlas Engineers will be on their way to fix the fault on your Atlas Leisure Home.

Notes

Atlas the Bear

Owner’s Club Do you own an Atlas Holiday Home or Lodge? If so, why not join our Atlas Owner’s Club! It's easy to join, all you have to do is complete and submit the online form. To welcome you to the club, we will post you a FREE Atlas branded cool bag to your place of residence. Please note only one club membership per leisure home serial number is allowed.

Scan the QR code to find the online application form and join now.

Total peace of mind with a comprehensive manufacturers warranty Our holiday homes and lodges are built to last, but we know that sometimes things can go wrong, defects arise or components fail. With all Atlas holiday homes, you can relax in the knowledge that in the unlikely event of one of these occurring, our warranty is there to protect you.

Have you registered for your warranty? Scan the QR code or visit atlasleisurehomes.co.uk/ about/warranty-registration

T&C Atlas reserves the right to change any materials, fittings, etc., shown in this brochure at any time and without prior notice as supply or product development demand. All Atlas Leisure Homes are built to comply with all relevant British Standards and Codes of Practice as required by the National Caravan Council certification scheme. NOTE: Caravan Holiday Homes are not designed for residential occupancy. To use an Atlas Leisure Home, it will need to be correctly sited, have steps or other means of entry and be connected to services (an appropriate propane gas supply, mains electricity to suit the required power offtake, mains water at a pressure to suit the appliances and a waste water/sewage outlet). Due to the nature of our construction methods and practices, it may not always be possible to match patterns precisely on some wallboards and fabrics. Any Park Operator, anywhere in the UK, can purchase an Atlas Leisure Home for you through the Atlas Dealer/ Park Distribution Network. Due to the limitation of the print process we recommend that you see the actual products for colours. Photographs of Atlas Leisure Homes on location are for example only and may not have been sited at that location. Decking, patios, fences, barbecues, etc. have been used for illustrative purposes only. E&OE. If you invest in an Atlas Leisure Home, you can be confident that not only do you own the best in design, innovation and value for money but have also made a contribution to environmental sustainability.

Have you registered for your warranty? Register today on our website www.atlasleisurehomes.co.uk or scan the QR code left.

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atlasleisurehomes.co.uk Check out our new website to find out more about the Atlas range of leisure homes, and wider business.

Atlas Leisure Homes Limited Wiltshire Road, Hull HU4 6PD Tel: 01482 562101 Fax: 01482 566033