Business Matters Magazine Autumn 23 by RenfrewshireChamber

business

matters AUTUMN 2023 EDITION

The fabric of the business community.

ROCCO Shortlist Announced

Inside: ROCCO Shortlist, Member news, Chamber updates & more…

President’s welcome D

ear Members, welcome to the Autumn edition of the Chamber’s Business Matters magazine. This is a busy time for Renfrewshire Chamber with the fast-approaching ROCCOs, our annual Business Awards which celebrate outstanding success and recognise the depth of talent we have in Renfrewshire. Judging is now complete with finalists for 15 of the 17 categories presenting to our panel of 3 judges drawn from Chamber members. Thank you to all 34 judges who have given up their time this year and your support is crucial to maintain the integrity and value of winning a Rocco. It is without doubt that making the shortlist is a huge achievement. Congratulations to all our finalists and if you have missed out this year, I encourage you to try again in 2024. Winners will be announced on the 17th of November at the Normandy Hotel hosted by Rocco favourite, Fred MacAulay. We are delighted to welcome Invest in Renfrewshire as our new main sponsor this year. Thank you also to all our category sponsors, without their support, the ROCCO’s would not be possible. Fund raising is also a key part of the Roccos and I was delighted to recently meet with the team at Accord Hospice who have been one of our named charities in the past 12 months. This year we are supporting St Vincents Hospice and the Provost’s Fund/ Clothed in Love project. I recently had the pleasure of visiting the newly refurbished Paisley Town Hall and was impressed with the scale of development and new opportunities this £22 million-pound investment will bring. The iconic building has been part of the town for more than 140 years.

Improvements include new sound and lighting systems, retractable seating and lowered stage, and expanding the capacity in the main hall to more than 1,000. Already the venue has hosted a highly successful Royal National Mod - Scotland’s largest celebration of Gaelic language and culture earlier in October and an exciting programme of performances and events is planned for the coming months. I would encourage you to check out this fantastic facility. The Scottish Government has recently launched an action plan to bring to life the work of the New Deal for Business. The New Deal for Business Group (NDBG) was established following the First Minister’s Policy commitment to develop a high-quality relationship between government and business and other partners by July 2025, which is key to delivery of the National Strategy for Economic Transformation. The (NDBG) has drawn upon the expertise of business leaders and representatives from a range of organisations to help government work more closely with industry. It looked at improvements around five key areas – regulation of business, the Non-Domestic Rates system, sharing data, aligning policy with business needs, and encouraging business to follow wellbeing economy principles. We broadly welcome the strategic plan to improve the relationship between business and government and it is essential that actions now move forward to deliver that plan to support our businesses to invest, innovate and grow. Reducing the cost of doing business is a crucial element of that growth and we look forward to the next steps being implemented quickly.

Finally, as you read this International Trade Week will be in full swing. ITW is a week-long programme of events providing the opportunity for government and business to come together to champion, support and boost international trade. Led by the Department for Business & Trade, in partnership with industry, ITW features a variety of activities for businesses such as events, workshops and webinars. I would encourage you to investigate the support available and consider if your business could explore new market opportunities around the world. I look forward to seeing many of you at the ROCCOS.

Derek J. McNab, President Renfrewshire Chamber

Business Matters Autumn 2023

A warm welcome from our Chief Executive

elcome to the Autumn edition of Business Matters Magazine, packed full of the latest news from our thriving and vibrant business community in Renfrewshire. Rocco 2023 preparations are at full pace for the chamber team and this year’s event has already sold out. Thank you to everyone who has entered. Yet again the number of entries has surpassed expectations with the quality improving year on year. Thanks also to all our judges who make the process as robust as possible, winning a Rocco is not easy. Welcome to our new main sponsor Invest in Renfrewshire, the award-winning economic development & support programme from Renfrewshire Council. I recently had the pleasure of attending a tour to see the latest progress of the Paisley Museum re-development. The project I believe will make a difference to Paisley attracting up to 125,000 visitors a year, a

fourfold increase pre-development. As the project progresses the scale is becoming more evident with potential for Paisley’s world class collection unveiled in a unique new setting. STEM fortnight is running over the first two weeks in November with close to 300 opportunities offered to our young people. Thank you to all companies taking part and we plan to increase the level of STEM activity with our schools in the coming months, reflecting the importance of these skillsets and growing job opportunities in sectors such as manufacturing. International Trade week marks an increase in the support available from the Department for Business & Trade. Ambitious targets have been set to encourage the SME community to explore international trade opportunities. Finally details for our AGM 2023 will start to come out towards the end of November. As in the past we will hold our AGM at the Glynhill prior to our Christmas lunch on the

14th December. Thanks & regards

Bob Grant Chief Exec

Renfrewshire Chamber of Commerce

Bute Court, St Andrews Drive, Glasgow Airport, PA3 2SW t: 0141 847 5450 / f: 0141 847 5499 e: info@renfrewshirechamber.com / w: www.renfrewshirechamber.com Next issue of Business Matters is Winter 2023 Deadline for editorial and adverts is 8th December 2023 Themes are ROCCO winners / technology / marketing & PR

Business Matters Autumn 2023

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“ I’d like to update my professional qualifications ” West College Scotland offers a range of professional training and development courses to help you update your skills.

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FOCUS MOVES TO BESPOKE BUILDS AT HILLINGTON PARK

Bespoke Build Development Opportunities For Lease on Scotland’s Largest Trading Estate Industrial, Logistics & Trade Counter

s the popular West 100 & 200 scheme at Hillington Park takes a step closer to full occupancy new development plans will now focus on bespoke builds on the popular 419acre site.

With only two units left in the £14m West 100 & 200 development following the recent conclusion of three more lease agreements, Frasers Property UK will also be continuing to invest in refurbishing and upgrading existing stock. The three new lettings all operate in popular sectors on the estate – on-line retail & logistics, trade counter and

Up to 65,000 sq ft plus secure service yards and parking

M8/J26and Glasgow G52 construction products, specialist technical services. Primaflow, a national trade counter & distributor of plumbing, heating and associated products has relocated its ContactBathroom Frasers PropertyInteriors long-established Scope 0141 883 5760 distribution facilityenquiries@hillingtonpark.com as part of its strategy to trade up to better modern accommodation while retaining a showroom on Colquhoun Avenue. Specialist lighting suppliers to the film & television industry sector, Quaylight, has doubled the size of its original Kelvin Gate unit to accommodate its impressive and rapid expansion. Glenkeir, an on-line retail & logistics business, has moved onto the estate for the first time to accommodate growth plans that required larger modern premises from its previous location elsewhere in Glasgow. Grant Edmondson, Commercial Director at Hillington Park said: “The decision to start a large speculative development [West 100 & 200] during the pandemic was bold but has proven to be the right one. Not only did we lock in construction costs in

advance of substantial post-pandemic construction inflation but delivered new build space into a market seeing strong demand for new-build industrial space. “Our current focus is now on continuing with our programme of refurbishing and upgrading existing stock to modern sustainable standards, and on more pre-let opportunities, like the bespoke 29,000 sq ft TrustFord scheme, which is on a highly visible position on the busy Hillington Road.” Set for completion by the end of 2023, the new £6m TrustFord scheme, which is being built by Scottish construction company Muir Construction, will be one of the first automotive developments in Scotland to achieve a BREEAM “Excellent” sustainability accreditation. It will also benefit from PV solar panels on the roof, underfloor heating powered by an air source heat pump, EV charging, low-energy and water-efficient fittings. Ryden and Colliers acted as letting agents and Brodies as solicitors for Frasers Property UK on all three West 100 & 200 transactions.

Bespoke Build Development Opportunities For Lease on Scotland’s Largest Trading Estate Industrial, Logistics & Trade Counter Up to 65,000 sq ft plus secure service yards and parking M8/J26 Glasgow G52

Contact Frasers Property 0141 883 5760 enquiries@hillingtonpark.com

Business Matters Autumn 2023

Together, transforming the future of manufacturing. Revolutionising skills, productivity and innovation to attract investment and make Scotland a global leader in advanced manufacturing.

Together, transforming the future of nmis.scot manufacturing. Revolutionising skills, productivity and innovation to attract investment and make Scotland a global leader in advanced manufacturing.

nmis.scot

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Wizz Air announces two routes from Glasgow W izz Air announced on Thursday 5 October it would launch flights to Budapest and Bucharest from Glasgow, which previously departed from Edinburgh. The routes will take off from Glasgow in November and replace the services from Edinburgh the same week. There will be two flights per week for both destinations. This increases Wizz Air’s frequency from Glasgow Airport to four flights per week. Bucharest services will be operate Mondays and Fridays beginning November 20th, while Budapest services will operate Tuesdays and Saturdays starting November 21th. The new flights to Budapest and Bucharest will give Glasgow-based travellers the opportunity to explore the historical European cities just in time for sensational Christmas markets and festivities. The popular cities are perfect for all travellers, from couples to solo holidaymakers and families. Marion Geoffroy, Managing Director

of Wizz Air UK, said: “Budapest and Bucharest may sound similar in name, but they offer so many different, amazing activities for travellers wanting to explore more of what Europe has to offer. From incredible restaurants to the great outdoors, both locations have something for every kind of explorer. We’re pleased to continue to connect Glasgow to the rest of Europe and look forward to operating these flights from November as part of our new winter schedule.” Matt Hazelwood, Chief Commercial Officer at AGS Airports, which owns Glasgow

Airport, said: “Wizz Air’s return to Glasgow is fantastic news, offering two sensational destinations in Central and Eastern Europe. From this winter, Scottish travellers can jet away to Budapest and Bucharest, both flown twice weekly. Whether it’s sipping local Furmint wine on a Danube city cruise through Budapest or exploring the world’s heaviest building in Bucharest, both destinations will offer our passengers the perfect city break this winter.” Tickets are already available to purchase now at wizzair.com or on Wizz Air’s mobile app.

Valet Parking pulls up at Glasgow Airport

new parking facility offering passengers even more convenience has opened at Glasgow Airport. The Valet Parking facility is situated on Bute Road at the western end of the terminal across from Car Park 1 and will offer customers a premium park-and-go service. Passengers using the service will drive into the dedicated Valet Parking drop-off lane, where their car will undergo a full scan to ensure the vehicle is returned in same condition on return. When leaving their vehicles, passengers will simply hand their keys in at the dedicated office and make their way along the short,

covered walkway to the terminal. The car will be moved to an onsite secure Glasgow Airport car park. On their return, passengers will simply pick up their keys from the same office and collect their car from one of the dedicated Valet Parking bays directly across the road at Car Park 1. Ronald Leitch, Glasgow Airport’s Operations Director, said: “We are continually looking at ways in which we can improve the customer experience at the airport and deliver the services and facilities our passengers deserve. “The Valet Parking facility at the former drop-off site on Bute Road will provide our passengers with a seamless service, which will allow them to drive up, drop off and stroll over to the terminal to check in for their trip with minimum fuss and maximum convenience.” Valet Parking is designed for stays of seven days or more and must be booked online. For the best deals book direct via the Glasgow Airport website.

Business Matters Autumn 2023

Pret A Manger store brings 30 new jobs to airport

reshly-made food and organic coffee chain Pret A Manger is set to open its first-ever shop in Glasgow Airport later this month, creating 30 new jobs. Pret’s high-quality and wide-ranging menu will be available for customers to easily grab on-the-go or eat-in and enjoy in the shop’s seating area for up to 70 people. The new shop will be situated in the main Departure Lounge and open seven days per week for all passengers departing from the first flight of the day to the last. Pret serves freshly-made food that is prepared by shop teams in its on-site kitchens every day, offering customers a variety of delicious sandwiches, colourful salads, baguettes, sweet treats, juices and more, alongside a range of organic coffees, teas, made by Pret’s trained baristas. Passengers who subscribe to the hugely popular Club Pret service will also be able to use their subscription at the shop. Club Pret gives subscribers up to five baristaprepared drinks each day, as well as 20% off everything sold in-shop, for £30 per month. The offer has been a success with customers so far, with Club Pret subscribers saving an average of £64 per month since its launch in April.

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The new Pret at Glasgow Airport joins six shops in the city and 18 across Scotland as a whole. Craig Norton, Retail Account Manager at Glasgow Airport, said: “Over the past few years we have added some much-loved national brands such as Marks & Spencer Simply Food, Burger King, Greggs and Stack & Still to Glasgow Airport’s catering portfolio. “We are really pleased to now be welcoming Pret A Manger as our latest food offering. With soup season started, Pret will definitely bring warmth and heartiness to our customers travelling through this winter and I am sure our frequent flyers will be excited by the Club Pret offer.” Lorna O’Donnell, Operations Manager – Scotland, at Pret A Manger said: “We’re delighted to be opening a shop in Glasgow Airport next week. When I first joined Pret 25 years ago in London, it was always a personal ambition of mine to help grow Pret’s presence back home in Scotland, the airport being a key acquisition for us.”

04/10/2023 16:09

The ChatGPT Triple-R Prompt Framework

Results: and produce…

he hype of OpenAI’s ChatGPT has seen the majority of small businesses jumping on board, keen to see how it can to enhance their operations. Many however, are merely scratching the surface by inputting basic prompts, and in return, receiving basic responses. The result is disappointment, and the belief that these new AI tools only produce very basic output, or as one company owner said to me last week – “I tried it Gary, and it was all a bit crap!”. In truth (and with respect), they’ve simply followed the old GIGO (Garbage in, Garbage out) pattern, not understanding that the key to unlock the robust capabilities of ChatGPT lies in the art of crafting compelling and detailed prompts. I’d like to introduce you to the “Triple R” framework – Role, Request, and Results, to significantly elevate the quality of your interactions with ChatGPT.

Role: act like…

Setting a role is about providing a context to ChatGPT regarding the persona it should embody. For instance, instructing ChatGPT to act like a ‘Social Media Manager of

an SME business specialising in veganfriendly makeup’ lays a solid foundation for a tailored interaction. This persona aligns ChatGPT’s responses to the niche of veganfriendly makeup, paving the way for more relevant and insightful interactions.

Request: help me with…

The essence of your interaction lies here, where clarity is king. A prompt like ‘Help me devise a compelling social media campaign for our upcoming cruelty-free lipstick line’ provides a concrete task for ChatGPT. This level of detail steers the AI towards crafting content that resonates with your target audience, ensuring a more impactful social media presence.

This stage is about steering the outcome. For instance, instructing ‘And produce a table with the headings: Platform, Post Content, and Hashtags, ensuring to include a call to action and excluding any non-vegan terminology’ provides a clear blueprint of the desired outcome. Defining what you want (and don’t want) ensures the final output is perfectly aligned with your brand ethos and business objectives. Remember that ChatGPT doesn’t just need to output basic text, it can also produce tables, charts, computer code, lists, CSVs, and even images (with the latest update) – what will help you the most? Following the Triple-R framework should ensure you engage with ChatGPT in a more meaningful and effective manner. By adopting this structured approach, businesses can move beyond basic interactions, unlocking a wealth of possibilities that ChatGPT has to offer, and ensuring the AI serves as a meaningful extension of their operations. Using the example above, you’ve just turned the basic prompt “write me a social media post for our new makeup” into a killer triple-R prompt “Act like a Social Media Manager of an SME business specialising in vegan-friendly makeup and help me devise a compelling social media campaign for our upcoming cruelty-free lipstick line, producing a table with the headings: Platform, Post Content, and Hashtags, ensuring to include a call to action and excluding any non-vegan terminology” Take the time and effort, and your ChatGPT responses will stop being crap, they’ll be grrreat! (just think Tony the Tiger!). If you’re looking for staff training on Artificial Intelligence and how it can help revolutionise the creation of content for your digital marketing and wider day to day business activities, then please get in touch – gary@nsdesign.net

Business Matters Autumn 2023

Rooms available for hire at Glasgow Airport

• Ideal for meetings, interviews, training, seminars & workshops • 4 rooms, space for 1-20 people • Free wifi & free parking • New LED screens - HDMI & VGA ports • Catering available • Price guarantee

Glasgow Airport Business Centre

c/o Renfrewshire Chamber Bute Court, St Andrew's Drive Glasgow Airport PA3 2SW 0141 847 5450 info@renfrewshirechamber.com www.renfrewshirechamber.com

Workplace Learning Solutions with UWS A

s part of the university’s People and Place agenda, UWS’ Business Innovation Division has recently welcomed some new additions to its Workplace Learning Team. Dedicated to creating and growing industry partnerships through useful and innovative education solutions across Renfrewshire, the West of Scotland and beyond, the team now comprises of: Claire Young, Senior Manager, Usman Ahmad and Fiona Kennedy, Business Engagement Managers. The team has an ambition to support and inspire as many organisations as possible, working closely with colleges, DYW and local schools in and around the communities the university is proud to serve. With a key aim to help drive Scotland’s skills agenda, the team are looking forward to doing more for organisations across Renfrewshire in the next few weeks and months, kicking off with an interactive

The fabric of the business community.

L-R: Usman, Fiona and Claire

event in UWS’ Paisley campus on Tuesday evening, 28 November from 5 - 7.45pm, with a focus on the importance of entrepreneurial skills in STEM. Please contact claire.young@uws.ac.uk for more information and to register your place. Claire, Usman and Fiona offer a full skills

consultation service for all organisations across Renfrewshire. If you have any questions around how UWS can support your business, whether it’s around skills building or assistance with staff retention, please get in touch: workplacelearning@uws.ac.uk.

BRAEHEAD IS MORE THAN JUST A SHOPPING CENTRE W

alk through its doors and you’re entering a world of fashion, food and fun. The centre is one of the most popular shopping malls in Scotland and it’s no wonder – there are loads of shops if you need some retail therapy and a plethora of cafes and restaurants for a quick bite, or a leisurely sit down meal with family and friends. When shoppers drive into Braehead there are 4600 free parking spaces waiting for them to take advantage of. And there are also electric car charging stations in some of the car parks. As people are living ever more busy lives, the later opening hours Braehead offers gives people a bigger choice of when they can go shopping or visit the cafes and restaurants at the centre. And during December, in the run-up to Christmas the

opening hours are even longer, giving folks even more time to get those perfect gifts for family and friends. There are more than 100 stores at Braehead with a range of shops that are as wide as the Clyde that flows past the centre. You’ll find some of the best-known High Street brands like Apple, Primark, H&M and Boots to JD Sports, Next, New Look, Marks and Spencer and Footasylum. Earlier this year, the biggest Superdrug store in Scotland opened in Braehead. In the adjacent Braehead Retail Park there are major stores such as Currys PC World, Next Home, Halfords and Sainsbury’s. When it comes to food and drinks, Braehead has it covered with more than 20 eateries in the centre. And if your mobile phone runs out of power, there are mobile phone charging stations throughout the centre, so you’ll

always be able to stay in touch with your friends and family along with everything else on the Internet. Braehead Centre Director, Peter Beagley said: “Braehead attracts millions of people to Renfrewshire every year because we try our best to give people what they want – an enjoyable experience and some added value to their shopping trip. “We aim to give people a safe and comfortable environment – no matter how bad the weather is – to enjoy some shopping, visiting our many cafes and restaurants, or just a place to meet up with family and friends. “After all, Braehead is all about fashion food and fun!”

Festive Find festive fashion, food and fun at Braehead.

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Business Matters Autumn 2023

“ I’d like to update my professional qualifications ”

West College Scotland Leading the Way in New Technology and Electric Vehicles Training West College Scotland offers a range of professional training and development courses to help you update your skills.

THE ROYAL ENVIRONMENTAL HEALTH

INSTITUTE OF SCOTLAND

First Aid

Clydebank Campus 0141 951 7555 Greenock Campus 01475 553 044

Paisley Campus 0141 581 2121

n today's rapidly evolving world, staying at the forefront of technology is paramount for individuals and businesses alike. With the global push towards sustainability and the increasing prevalence of both electric and hybrid vehicles, institutions that offer cutting-edge education and training play a pivotal role. West College Scotland stands proudly at the forefront of new technology, particularly in the fields of electric and hybrid vehicles maintenance and electric vehicle charging point installation. With our wealth of experience and expertise, we are helping to shape the future of sustainable transportation.

0300 600 6060

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Expertise in Electric and Hybrid Vehicles

Installation of Vehicle Charging Points

West College Scotland has established itself as a hub for electric and hybrid vehicle training and education. The college's commitment to staying current with industry advancements is evident in its state-of-the-art facilities and dedicated lecturers. Whether you're a mechanic looking to expand your skill set or a business owner interested in integrating electric and hybrid vehicles into your fleet, West College Scotland provides the knowledge and expertise required to excel in this rapidly growing sector. One of the key advantages of West College Scotland's electric and hybrid vehicle training programs is their hands-on approach. Participants can work directly on both electric hybrid vehicles, and through the excellent practical experience they will gain industry standard qualifications that are invaluable in the automotive industry. They will gain a range of knowledge from diagnosing problems through to performing maintenance and repairs.

As the transition to electric vehicles gains momentum, the demand for EV charging infrastructure has never been higher. West College Scotland recognises the significance of this shift and has invested heavily in training programs focused on the installation and maintenance of vehicle charging points. Businesses and individuals looking to enter the EV charging industry can benefit greatly from the college's accredited courses. These courses are designed to meet industry standards and provide participants with the necessary skills and knowledge to excel in their chosen field. Whether you're interested in hybrid vehicles or electric vehicle charging, West College Scotland offers a comprehensive curriculum that equips students with the tools they need to succeed. Furthermore, the College understands that the business landscape is continually evolving. To meet the diverse needs of companies, West College Scotland offers

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customized training solutions. This flexibility ensures that businesses can tailor training programs to their specific requirements, providing employees with the skills needed to excel in their roles. In an era defined by technological innovation and sustainability, West College Scotland shines as a beacon of expertise and knowledge in the fields of hybrid vehicles and electric vehicle charging. Their commitment to providing the highest quality training and education ensures that individuals and businesses can thrive in these emerging industries. Whether you're looking to embrace new technologies or enhance your workforce's skills, West College Scotland is the partner you need to stay ahead in today's ever-changing business landscape. For more information visit www. westcollegescotland.ac.uk and browse through our Professional Development Course Portfolio. For further enquiries please email corporate@wcs.ac.uk.

AUTOMATION IN ACCOUNTING: DATA DRIVEN DECISIONS

ith the latest technology, SME business owners can access anywhere, anytime data about their business, giving a real time insight into their business performance. With up to date data available, business owners can be proactive and adapt any plans to the business plan or strategy. Nicola Campbell, Partner at Azets, discusses the benefits of cloud accounting technology.

What is cloud accounting?

Cloud accounting works in a similar way to desktop accounting software, and instead runs on remote, secure servers via the internet. Data is securely stored on the cloud, giving you access to real time information regarding your accounts from any location in the world.

The benefits

Time Saving Cloud accounting brings new working practices aimed at reducing the time associated with data inputting, giving business leaders more time to focus on

growing the business. Flexibility Multiple users can login to cloud accounting software at the same time, from different locations. It allows both you and your advisor to see the same information at any point in time. More informed decision-making You will have an up-to-date picture of your financial data, allowing you to make informed decisions about your business operations. Enhanced data security Cloud accounting is more secure than traditional accounting methods as there is no requirement to transfer data between your business and your accountant and advisor. Online software provides an improved, more efficient service, with speedy processing of data. Ease of use Azets can guide you through choosing and installing the best online software for your business. We make the data transfer as automated as possible and provide you with training. Minimal IT support Your cloud service provider will do

much of the required IT maintenance reducing the need for on premise servers, infrastructure updates and internal IT support. Compliance Cloud accounting software can help ensure compliance with regulation such as Making Tax Digital (MTD) as we move along the timeline. Outsourcing We can take on all your time-consuming book-keeping, accounting and payroll duties using cloud-based software specially curated for you. We have created a guide “Technology: a driver for business growth”. For a copy of our guide or more information on how you can use technology to grow your business, contact Nicola Campbell, Partner, nicola. campbell@azets.co.uk, 0141 886 6644.

Business Matters Autumn 2023

Cory Brothers’ new Logistics Centre & Warehousing facility Open in Glasgow C

ory Brothers are pleased to announce the grand opening of the fully developed Logistics Centre, located in Glasgow’s largest industrial estate, Hillington Park. The 95,000 square foot facility was officially opened by group MD Peter Wilson, amongst customers, suppliers & friends. The momentous occasion celebrated the development, innovation and expansion of their supply chain management and logistics services. Cory Brothers has been a trusted supply chain partner for nearly two centuries, proving to be a safe & stable supplier to customers worldwide. Expanding their operations allows Cory’s to extend their reach and serve their customers’ specific and complex requirements for end-to-end logistics and freight forwarding solutions. The logistics centre and warehousing facility is strategically located on the M8 corridor with infrastructure links to Glasgow and Edinburgh Airports, the primary port and for the mainland. This prime location enhances their local and global freight distribution across all transport modes: air, sea, road, rail, and express courier. Guests were given in-depth guided tours of the logistics centre, led by Glasgow based UK Commercial Director Paul Fullerton. They explored the spacious warehouse floors, housing 6000 configurable racked pallet positions, and rigged with advanced security systems. Paul then showcased the variety of innovative on-site service benefits that the facility offers, including dedicated zones for reworking and fulfilment, bulk storage, cross dock & merge in Transit (MIT), plus full pick and pack operations. The logistics centre is another boost for local and national business that seek innovation with expert knowledge and with the comfort of a safe, stable, and trusted brand. For more information on the new facility please contact: warehouse.glasgow@ corybrothers.com

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Allstaff becomes an employee-owned business

L-R rear: Beth Rae Recruiter, Carley Brett Recruitment Consultant, Alison Malcolm Operations Manager, Ruth Schoolar Finance Manager, Jake Crawford Recruitment Manager, Taylor Curran Recruitment Consultant, Jennifer Pagliocca Recruitment Specialist, Carole Leslie Owner EO Network. Front: Ryan Robinson Director, Carolyn Moir Grant Managing Director, Gillian Graham Director.

ecruitment specialists, Allstaff, has become the latest business to move to employee ownership. The company has transferred to an Employee Ownership Trust and will continue to provide a professional, expert service whilst retaining their unique company culture. Allstaff has an excellent reputation for the provision of temporary & permanent staff across the Manufacturing, Engineering, Warehouse, Logistics, Office & Professional services sectors from offices in Paisley and Glasgow. Operating mainly within the West of Scotland, Allstaff has been providing recruitment services for over 40 years. The transaction was initiated by majority owner, Carolyn Moir Grant, who has 30 years’ experience in the recruitment industry. Carolyn says, “I’m immensely proud of what we have achieved and the long legacy I have been fortunate to be a part of. We have always worked hard for our clients and candidates whilst maintaining many longterm business relationships; built around our ability to understand the pressures both are under and by providing a very personal

service. The sale to an Employee Ownership Trust will allow Allstaff to continue our trajectory of growth with clear succession plans ensuring we maintain our great team spirit. Our clients and candidates alike will continue to receive the efficient service we deliver.” Director Ryan Robertson has been with the company for over 15 years. He sees this as a very positive move for the business. “When Carolyn proposed the idea of an Employee Trust, I was intrigued. I couldn’t see any negatives. The Trust will allow us to maintain our unique way of working. Had we sold to a third party, things may have been very different.” As part of the move, Gillian Graham has been promoted to the company’s Board of Directors. She says, “It’s an exciting time in the company’s story. We’ve always been a different kind of business. Our focus is on our service, and we strive to be a great place to work and to work with. We now have a secure ownership structure from which we will continue to grow.” Ownership Associates provided specialist employee ownership advice to the company. Director, Carole Leslie says, “It has been a real privilege getting to know the

Allstaff team. Recruitment is a tough sector and the move to employee ownership provides a real point of difference to other companies in the field. The legal advisers on the transaction were Douglas Roberts and Nimarta Cheema of TLT. Douglas says, “Allstaff is exactly the kind of business that fits well with an EOT. It is a successful business with talented people and astute leadership. By making this move the company can continue to provide quality recruitment services for many years to come.” Employee ownership has cross party support in both the Westminster and Holyrood governments. It is believed there are now more than 1000 employee-owned companies in the UK, with around 170 head quartered in Scotland. Research demonstrates that companies owned by their employees tend to outperform conventionally structured firms, with higher levels of productivity, customer satisfaction and employee engagement. For further information contact Carolyn Moir Grant on 07764 614180 cmoirgrant@allstaff.co.uk Or Carole Leslie on 07811 198045 carole@ownershipassociates.co.uk

Business Matters Autumn 2023

Scottish Leather Group opens £14m Super Tannery

L-R Gareth Scott, Group Tanning Operations & Hide Procurement Director, Dr Warren Bowden, Head of Innovation and Sustainability, and Nicholas Muirhead, CEO.

cottish Leather Group has opened a £14 million ‘super tannery’ facility, which sets new industry standards for leather production and will build on its world-leading sustainability achievements. The landmark project, which has taken seven years to deliver, is part of Scottish Leather Group’s ongoing commitment to raising standards in quality, sustainability, ethics and traceability. The business is renowned for producing the world’s lowest carbon leather. The new facility, based at Bridge of Weir, was constructed with a goal of low impactproduction and incorporates innovative hide processing technology that ensures consistency of quality while further enhancing environmental performance. Compared with the group’s previous

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equipment, the super tannery will reduce energy and water use by 82 per cent and 42 per cent, respectively. Scottish Leather Group, which encompasses Bridge of Weir Leather, Lang and Muirhead, is the leading leather manufacturer for the global automotive, aviation, rail, furniture, and luxury goods sectors. It supplies global brands, such as Aston Martin, Jaguar Land Rover (JLR) and British Airways. The super tannery is the latest in a series of investments by the group in its worldclass facilities. Previous initiatives include a Thermal Energy Plant (TEP), which ensures that the company avoids disposal and turns waste into heat, and its Water Treatment and Recycling Plant (WTRP), where water used throughout the processes is recovered.

Welcoming back an icon

aisley Town Hall was already an iconic space, but following a £22 million refurbishment, this grand, Victorian venue has been transformed into one of Scotland’s leading performance spaces and so much more. Paisley Town Hall is your big stage, a classic, opulent presence combined with state-of-the-art facilities for audiences and businesses alike – the ‘new’ town hall is a destination everyone will want to experience. The venue will support a yearround programme of unique and exciting performances and festivals including theatre, dance and musical productions and premiers as well as music and comedy gigs. With no less than six internal room spaces, the opportunity also arises for you to make our big stage your own for corporate events, conferences, board meetings or drinks receptions. From the expansive and grand main hall, to something more intimate, Paisley Town Hall offers flexible and unique spaces, rich in history and overhauled to provide a modern, connected experience for visitors. The venue has been transformed, providing fully-accessible spaces, a

stunning, marble-clad bar and terrace and a suite of green rooms and facilities which support those using the facilities. The venue can be adapted to host a range of events with a variety of seating and production layouts including standing performances, full-seated theatrical style, as well as bespoke productions with unique layouts – with options that will work for your corporate event. Audience seating has been redesigned to ensure the very best views of the stage and presentations. The venue includes a digital screening room, with mood lighting and comfortable seating, perfect for your next product launch. The Loom Loggia room on the first floor is bedecked with marble flooring and natural light, the adjacent balcony looking out to Abbey Close, providing stunning views of the Abbey. It would be the perfect backdrop for your next board meeting or a place network with clients and customers. Lucille’s Bar, named after the character in John Byrne’s play, Cuttin’ a Rug, is, like the rest of the building, resplendent in brass and marble fittings. With a new outdoor terrace, it will be the place in Paisley for an upmarket drinks reception.

More widely, Paisley Town Hall will be a leading light, a beacon for audiences and performers looking to enjoy a variety of brilliant shows in a premium venue that provides an exceptional backdrop to any performance. What’s more, with almost £100 million in investment in four new cultural venues, all scheduled to re-open before the end of 2024, Paisley will cement its reputation as a leading light in culture, performance and the arts. Come join us on our journey. To find out more about our corporate hire options or to book a tour, contact oneren_ eventhires@renfrewshire.gov.uk

The Hazlitt Apartments H

aving enjoyed the final years of a long lease to Scottish Enterprise, in 2020 Henderson Properties Ltd had a decision to make around the future of the former co-operative building in Paisley’s Causeyside Street. With limited demand for 24,000 plus square feet of office space in central Paisley, the choice was to either create flats to sell on or to develop and operate an apartment hotel. The Hazlitt Apartments are in the final stages of fit out within this beautiful, listed building in the centre of Paisley. Originally an open plan department store which was designed and built to a very high standard in 1908, the sympathetic conversion to an apartment hotel will be completed and open for business before the end of this year so that the building can be enjoyed by a new generation. The apartments are fully accessible and there is private car parking available on site. Reception will be manned during normal business hours and arrangements can be made to leave keys in a lock box

to allow access out of hours. With a floor area of more than 450 square feet, the smallest single bedroom apartments are more spacious than most hotel suites, and, at more than 700 square feet, the average single bedroom apartments offer a very generous space in the living rooms and bedrooms. There are also several twobedroom apartments available for larger groups and families.

Appointed to a very high standard, all apartments have fully fitted and wellequipped kitchens, widescreen televisions, a dining area, bed settee and a six-foot king-size bed. There is also a dishwasher, wi-fi and a turndown and laundry service if required. The Hazlitt Apartments are ideal for long terms stays and the management will be happy to discuss discounted terms for stays of more than one week.

Business Matters Autumn 2023

The fabric of the business community.

CHIVAS BROTHERS REVEALS SAFETY AND COMMUNITY INVESTMENT PLANS FOR ITS KILMALID CAMPUS

hivas Brothers, the Pernod Ricard business dedicated to Scotch whisky, has revealed its plans to further develop and expand its world-class Kilmalid bottling site. The investment was granted planning permission over the summer and is designed to improve site safety, segregating HGV and Forklift Truck (FLT) traffic from pedestrians. Chivas Brothers will also work on the surrounding greenlands, protecting community walkways and ensuring easy access around the site for Dumbarton residents. The initial work, which was completed within the existing campus footprint in October 2023, included building a new North car park that provides a safer and more convenient route for employees to access the site via a new entrance on Stirling Road. The focus will now shift to the South car park which will be re-laid and expanded. Supplementary work will include building new roads to enable the implementation of a traffic management plan that will improve site safety and make travel easier. Public transport links will be improved as part of the investment, as well as diversifying the options employees have to

travel to work. This includes public access footpaths, installing EV charging stations and adding cycle lanes and secure cycle storage. In the future, it will include habitat rehabilitation and improved public access from Dumbarton alongside the River Leven, which flows adjacent to the campus. Liam Donegan, Manufacturing Director at Chivas Brothers said: “This is the next milestone on our transformation journey here in Dumbarton, following the upgrades to our state-ofthe-art bottling facility last year. This investment reflects the continued value and commitment we place on our people, as well as the communities we are a part of – more than half of the people working at the Kilmalid campus are local to the Dunbartonshire area.” In addition to the immediate developments within the existing footprint of the Kilmalid campus, the planning permission incorporates 8.5 acres of surrounding land which was purchased by Chivas Brothers from Strathleven Regeneration CIC. The funds received by Strathleven Regeneration CIC, a ‘profit for purpose’ company, for the land sale will be put to good use for the benefit of the local Dumbarton community. Bruce Malcolm, Chair, Strathleven

Regeneration CIC said: “We are delighted our most recent land sale has gone to such a major local employer to assist their expansion. It will secure local jobs and create new opportunities for the local area and allow us to re-invest the proceeds for added local impact. This sale absolutely cements Dumbarton’s role within the Scottish manufacturing economy.” Chivas Brothers is one of the top ten largest employers in Scotland with a total workforce of 1,800 teammates across the UK. Over the past 18 months the business has created nearly 200 permanent operator roles, reducing its reliance on temporary resources and providing longer term job security for its people. Alongside the recent refurbishment of its Leven office in Kilmalid in 2022, the plans represent the largest transformations the site has ever seen. Chivas Brothers prides itself on an average tenure of 14 years for its team at Kilmalid, which fulfils a wide range of functions that support its vision to open up to shape the future of whisky. Further plans to revitalise the area with the local community in mind will be drawn up in due course and presented to the community for input.

Business Matters Autumn 2023

New members

On behalf of the Board of Directors and the Chamber staff, we would like to welcome onboard the following new members.

First Milk Ltd

British farmer-owned dairy co-operative Sheena Kelly SheenaKelly@firstmilk.co.uk

Affluent Financial Planning Ltd Financial Advisors Kitty Stirling 01505 595060 practicemanager@affluentfp.co.uk

Two Towns Down Brewery Ltd Craft Brewers Liz McKelvie 07305 770622 liz@twotownsdown.com

Autonomous iot

Design and manufacture an Intelligent Technology Platform powered by renewable energy Laura Kane 07779859375 l.kane@autonomous-iot.com

Powerful Voice Over

STRATEGIC CONTENT PRODUCTION SOUND | VISION | VOICE Lynne Murray 0141 954 0487 lynne.murray@powerfulvoiceover. co.uk

chamber

Dallas McMillan Solicitors

Solicitors & Estate Agent Craig Muirhead 0141 333 6750 craigmuirhead@dallasmcmillan.co.uk

Augean Group

Waste-management Service in Paisley Paul Gallagher Tel: 0141 8875689 PaulGallagher@augean.co.uk

Break Through Scotland Business Consultant Stuart Hamilton 07554153517 stuart@stuarthamilton.org

V-Twin Brands

Clothing Wholesaler Kenny Money 0141 891 8504 kennymoney@vtwinbrands.com

Upcoming Events See our events section on our website: www.renfrewshirechamber.com 0141 847 5450 • events@renfrewshirechamber.com Chamber Connect: Boost Your Business with Time Saving Cloud Accounting & Embrace Digital Transformation. Thurs 9th Nov 10am-11.30am

AGM Join us for our Annual General Meeting at the Glynhill Hotel, Renfrew. Thurs 14th Dec 11.30am-12pm

ROCCO Awards 2023 Friday 17th November at the Normandy with Host Fred MacAuley

Christmas Lunch Join us for our Christmas networking lunch at the Glynhill Hotel. There will be festive entertainment and a charity raffle for St Vincents Hospice. Thurs 14th Dec 12pm-2pm

BUSINESS AWARDS 2023

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The fabric of the business community.

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BUSINESS AWARDS 2023

SHORTLIST ANNOUNCED R

enfrewshire Chamber is delighted to announce the 2023 shortlist for the annual business awards, the ROCCO’s. Now in their 19th Year, the ROCCOs are the premier business event in Renfrewshire. 17 winners will be announced at the ceremony hosted by ROCCO favourite Fred MacAulay (17th November at the Normandy Hotel in Renfrew). ROCCO Main Sponsor is Invest In Renfrewshire, Renfrewshire Council’s programme to grow the local economy and support employment. CEO Bob Grant said “We’ve had an amazing response with entries this year, many companies have great stories to share as we celebrate everything our business community has achieved together. A huge congratulations to all our finalists and commiserations to those who did not make the shortlist. Competition has been particularly tough this year and I would encourage you to please enter in 2024. Judging for 15 of the 17 awards will require the shortlisted organisations to present to

our panels w/c 30th October at the Chamber Business Centre, Glasgow Airport”.

THE FULL SHORTLIST IS: ROCCO Award for Environmental Sustainability

ROCCO Award for Innovation & Technology

Sponsored by Terumo Aortic

• Affluent Financial Planning Ltd • Aspire Academy • Xtensive Web Design

• Home Instead Renfrewshire • Morrice Macfeate Search & Consultancy Limited • Paisley Autocare Ltd

ROCCO Award for Outstanding Performing

ROCCO Award for Business Leader of the Year

Business >25 employees

Sponsored by Altrad Babcock • Glasgow Airport Limited • Mabbett and Associates Ltd • Spectrum Service Solutions

• Shaun Jamieson – Switchease Limited • Andrew O’Brien – J.G.B Steelcraft (UK) Limited • Lizzy Todd – Tweetiepie Media Ltd

Sponsored by Diageo: Shortlisted nominations are: • Anne McVicker, Managing Director Resolvecall Ltd • Brian Toward, CEO Wholesale Domestic Equipment Company Ltd • Simon Hannah, CEO JW Filshill Ltd • Tracy Mitchell, Managing Director True Origin The winner will be announced on the night.

ROCCO Award for Renfrewshire’s Favourite Business Sponsored by Braehead • Coats Venue Paisley • Made In Paisley • Olden Goldies • PACE Theatre Company • Spex Appeal Top 5 voting is now open online here: https://form.jotform. com/RenfrewshireChamber/FavBizRocco23 The company with the most votes by 5pm on Friday 3rd November will be crowned the winner and announced on the night.

Booking and Advertising To book a table / seats at the ROCCOs on the 17th Nov at the Normandy please email Laura Connor lconnor@ renfrewshirechamber.com or visit www.roccoawards.com If any of the shortlisted organisations wish to take out an advert in our pre-Rocco edition of the Chamber magazine, issued end October – please contact Jill Carrino, jcarrino@ renfrewshirechamber.com to enquire about our ROCCO shortlist deal.

#2023Rocco www.roccoawards.com The fabric of the business community.

BCC Quarterly Economic Survey: Investment Flatlining As Interest Rate Fears Climb • Just two fifths of UK firms (41%) now expect their prices to increase in the next three months, down from 55% in Q1.   • Labour costs are the biggest driver of price rises, across most sectors, cited by 66% of all businesses.   • Domestic sales, cashflow, turnover and profitability indicators are stable but remain at a low level. • Business investment continues its longterm flatlining trend with only 23% seeing an increase, as the percentage of firms worried about interest rates rises to 45%.     he BCC’s Quarterly Economic Survey (QES) for Q3 2023 shows the percentage of firms expecting to raise prices in the next three months has fallen for the fifth consecutive quarter. The data also reveals that for the second quarter running the main factor for increasing costs is coming from wages.      The survey, by the BCC’s Insights Unit, of over 5,000 firms – 91% of whom are SMEs – also reveals business performance across different sectors varies considerably. The research took place between 21 August and 14 September before the Bank of England decided to hold the interest rate at 5.25%. Respondents were split into 28% manufacturing and 72% services industries, with 48% exporting.

Activity in the service sector ticks up but manufacturing is lagging behind     The percentage of all firms reporting increased domestic sales remained unchanged from Q2 at 35%. Meanwhile 23% reported a decrease and 42% reported no change.  But the services sector saw a larger bump with 36% seeing an increase, diverging from manufacturers, where 29% saw an increase.

After a rocky end to 2022, business confidence bounced back and has now stabilised.

The percentage of firms expecting to see their turnover increase over the next 12 months stood at 53% for Q3, broadly similar to Q1 (52%) and Q2 (54%) but up significantly from Q3 and Q4 in 2022 (both 44%). Only 16% expect a decrease in the next twelve months.

in Q2 to 66% in Q3. However, worries about utility prices fell even further from 63% to 59%, creating clear water with wage costs as the number one issue.

This recovery in confidence in 2023 is yet to feed into increased business investment.

The percentage of respondents reporting an increase to investment in plant/ equipment remains stuck at 23%, while 59% reported no change and 18% saw a decrease. Over the last six years the number of firms increasing investment has dropped as low as 9%, at the start of the pandemic, but it has never gone higher than 28% (Q1 2018). The hospitality sector remains under additional pressure with 33% reporting a decrease in investment, and 22% an increase.

Inflationary pressures continue to ease but remain the top concern.

The percentage of firms expecting their prices to rise fell for the fifth consecutive quarter. Two-fifths of firms (41%) now expect to put up prices in the next three months. This is down from an historic high of 65% in Q2 of 2022, indicating inflationary pressures are continuing to ease.

Labour costs are now the number one cost pressure for businesses.

Concerns around wage costs was the biggest pressure for most firms for the second quarter running, although the percentage worried has dropped from 68%

Responding to the findings, Director General of the British Chambers of Commerce, Shevaun Haviland, said:

“Our research shows that business confidence has stabilised at much healthier levels following a rocky end to 2022. But the economic warning lights are still flashing. “Firms are increasingly worried about interest rates, and while inflation concerns are falling, persistent wage pressures show we need a greater focus on relieving the UK’s tight labour market. “With manufacturing lagging behind services, and low rates of investment across the board, especially in the hospitality sector, it is clear more needs to be done to spur growth. “After the disappointment of HS2, firms want to see clear signals from Government to encourage investment. This means putting in place a five-year rolling guarantee on the full expensing tax allowance to give business some much needed certainty.”

Business Matters Autumn 2023

SME Exporters Treading Water · BCC’s Trade Confidence Outlook sees no improvement in Q3 of 2023 as half of all SME exporters (49%) saw no change in overseas sales, and a quarter (25%) reported a decrease. · Just over a quarter of exporting SME firms (26%) saw their overseas sales increase in the quarter.    · It is almost five years (Q4 2018) since the proportion of firms reporting increased sales was higher than 30%.

he Trade Confidence Outlook, conducted by the BCC’s Insights Unit, is a survey of more than 2,000 UK SME exporters. It has revealed exports continue to languish for many of these firms as the global economy remains under pressure.    The UK’s picture on exports has been broadly static since the pandemic, with the number of SMEs reporting decreased sales now regularly 10 percentage points higher than in 2017/18. The proportion of firms all businesses surveyed reporting decreased sales began to worsen in the run up to Brexit and has remained stubbornly higher ever since. The situation is most volatile for SME manufacturers, with 28% reporting a decrease in exports, 27% an increase, and 45% no change. This compares to SME services exporters where 23% saw a decrease, 26% an increase and 51% remained constant.    William Bain, Head of Trade Policy at the BCC, said:      “The picture for global economy was already looking weak for the year ahead, but with the escalation of conflict in the

Middle East, it is now even more uncertain. “The reality is if UK business is to thrive, then we must export more, it’s as simple as that. If we want to remain one of the world’s largest economies, then we need more firms selling goods and services internationally. “But the pandemic, supply chain disruption, Brexit, non-tariff trade barriers and global headwinds have all made this more difficult over the past few years.    “To combat this, we need to lean more heavily into the advantages that the UK possesses. We are already a worldleader when it comes to digital trade, and we must make more of the opportunities that provides. “We also need to build a strategy to protect the UK’s supply chains – the US, the EU and China are all investing hundreds of billions of pounds in sustainable and low-carbon technology. “We don’t have that kind of money, but we do have great strengths – services, renewable energy, green finance, engineering, professional services, cutting edge manufacturing, food and drink exports, and R&D.   “Business needs to work with Government to put in place a framework that makes use of all the advantages the UK has, to keep us at the top table, and to access incentives for our exports overseas. “Finally, we need to look again at ways of improving trade with the EU. It is still our biggest trading partner, but firms continue to express huge frustration with the complexity and costs involved - which go beyond what they face elsewhere.”

Chamber Charity of the Year T he chamber recently visited one of its main charities of the year to present a cheque from funds raised via member donations from Rocco, the Christmas lunch, and our annual golf day, played this year at Ranfurly Castle Golf Club. Our two main charities for the last year have been Accord Hospice and the Renfrewshire Toy Bank. Accord is an adult hospice, established in 1982 to provide palliative care for the population of Renfrewshire. Care is provided in their eight bedded in-patient unit and through a variety of community orientated services. Over 1200 patients and their families are supported in the community, at home and in the hospice. The Renfrewshire Toy Bank provides over 8000 Renfrewshire children a year with Easter eggs, Halloween costumes, birthday presents and Christmas gifts. Without the support of local businesses and the public the toy bank would not be possible. Following our visit to Accord Chamber President Derek J McNab said “What an impressive facility and even more

The fabric of the business community.

From L to R: David McFadden, Derek J McNab (President RCC), Vanessa Robinson, Nichola Murphy, Geraldine Bisland, Bob Grant (Chief Exec RCC)

impressive is the commitment everyone at Accord has to the people in their care and

community. Thank you for doing what you clearly all do so well.”

Delivering a New Deal for Business A long-term commitment to partnership

riority actions to deepen and strengthen co-operation between the Scottish Government and business have been unveiled. A new implementation plan details how recommendations from the New Deal for Business Group will be taken forward over the next 18 months to improve policy preparation and delivery and build a wellbeing economy. Actions include a forum to oversee the impact of regulations on industry and a full review of how government policy is developed to ensure businesses are consulted at all stages – particularly when new regulation is a potential outcome. Work will also start immediately on helping more parents and carers to get back into work. Other measures include: • keeping Non-Domestic Rates reforms under review to ensure they support businesses and communities • developing new ways to assess the impact of regulations on business • ensuring the right business voices are involved in policy development • seeking views on health and work, flexible working and just transition plans from

EMBARGOED UNTIL: 19/10/23 00:01

across the business sector • outlining and measuring how business contributes to a wellbeing economy • assessing the type of support businesses are seeking to help government better understand their needs Wellbeing Economy Secretary Neil Gray said: “The New Deal for Business presents a new and exciting long-term commitment to partnership, to create the conditions where business feels empowered to invest, to innovate and to provide good jobs. “By ensuring an open and honest dialogue between business and government we can provide certainty and consistency for business across Scotland, from small high street firms to the largest multinational companies. “I am grateful for the commitment shown by business to the New Deal and to group members for developing the recommendations which are now agreed actions. Only by working together can we turn the dial on business-government relations and deliver a wellbeing economy, creating the best possible place for

business, people Delivering a New Deal for Business and planet.” A long-term commitment to partnership. Dr PoonamPriority Malik, actions to deepen and strengthen co-operation between t business have been unveiled. Head of Investments at the University A newof implementation plan details how recommendations from t will be taken forward over the next 18 months to improve policy p Strathclyde, who wellbeing economy. co-chairs the group with Mr Gray,Actions said:include a forum to oversee the impact of regulations on in government policy is developed to ensure businesses are consulte “Listening new regulation is a potential outcome. Work will also start immed carers to get back into work. actively to business Gray, Wellbeing include: and workingOther measuresNeil Economy Secretary in meaningful • keeping Non-Domestic Rates reforms under review to ens communities partnership on common goals will • developing new ways to assess the impact of regulations o reap rewards and grow our economy the right business voices are involved in policy de ambitiously for •theensuring benefit of all of Scotland. • seekingand views business on health andin work, flexible working and ju “Having government business sector sync with each other, to deliver growth for outlining and how business contributes to a we our nation with•a culture ofmeasuring collaboration • inclusive, assessing the with type of innovative support businesses are seeking to he - being open and their needs and creative thinking - will overcome the Wellbeing Economy Secretary Neil Gray said: main challenges and break down barriers “The New Deal for Business presents a new and exciting long-term to high productivity, bringing investment create the conditions where business feels empowered to invest, and creatingjobs. high-quality jobs. “I thank Group members all their hard “By ensuring an open for and honest dialogue between business and certainty and consistency forthis business across Scotland, from small work and commitment to get to point, companies. and for their multinational continued support to keep up “I am grateful for the commitment shown the momentum and remain motivated to by business to the New developing the recommendations which are now agreed actions. see this Plan turn deliver action.” the dialwith on business-government relations and deliver a wellb possible place for business, people and planet.”

Career choices: collaborating to inform the next generation S cottish employers actively support young people’s career aspirations , whether it’s through graduate recruitment, work experience, apprenticeships or other forms of employment and training. This Scottish Careers Week, the Scottish Chambers of Commerce and Skills Development Scotland are hosting a webinar for the Chamber Network to recognise these important contributions. As part of ‘Career choices: collaborating to inform the next generation’, attendees will: • Hear about SDS’s national careers information advice and guidance service offer for employers. This will include live examples of SDS collaboration with industry, to attract and retain the talent needed to grow their businesses • Gain the latest insights into the career ambitions and preferred job sectors of Scotland’s secondary school pupils and, importantly, what influences their career decisions

The event supports information sharing between key partners and an opportunity to shape the future through the exploration of collaboration between industry and SDS careers services. Together, we can ensure the needs of employers and the future workforce are met.

We look forward to welcoming you on Tuesday 14 November 2023, 10.30am – 11.30am To register: https://www.eventbrite. co.uk/e/career-choices-collaboratingto-inform-the-next-generation-tickets739442972837?aff=oddtdtcreator

Business Matters Autumn 2023

What is International Trade Week? T

aking place from Monday 6th to Friday 10th November, ITW is a week-long programme of events providing the opportunity for government and business to come together to champion, support and boost international trade. Led by DBT, in partnership with industry, ITW will feature a variety of activities for businesses such as events, workshops and webinars. Whether you’re looking to secure your first export contract or expand your existing international sales, ITW will have something for you. ITW is for UK companies of all sizes and sectors – whether selling goods or services –you just need an interest in growing your business. This year, the International Trade Week programme is bigger, bolder and more international than ever before. We have over 140 events taking place online and across the UK, from our Made in the South West, Sold to the World event in Bristol to a Food and Drink Export Council event in Perth, Scotland. Events are centred around four key themes: · Practical advice on exporting for goods and services · Government services to help exporters · Securing investment from overseas · Trade opportunities in the Middle East, Indo-Pacific and the USA More than 1,400 businesses have already registered to take part this year and we hope to reach many more through our marketing activity launching on 18 September. ITW 2023 will feature in-person events across the UK, including in London, Reading, Basingstoke, Bristol, Cardiff, Coventry, Birmingham, Nottingham, Liverpool, Manchester, Leeds, Newcastle, Perth, Newry and Belfast. Register your interest and access the programme at: www.great.gov.uk/itw23

The fabric of the business community.

Scottish Business Community Celebrated at Reception Held at Edinburgh Castle

he best of Scottish business was celebrated at a reception at Edinburgh Castle. Attended by over 100 senior business leaders, the event showcased the immense contributions made by the Scottish Chambers of Commerce network in supporting businesses to grow and invest in local communities and highlighted Scotland’s place on the world stage in securing net zero opportunities and expanding international prospects. First Minister Humza Yousaf praised the work of the network and said collaboration between business and government will boost investment, exports and entrepreneurship. He said: “The Scottish Government I lead is absolutely committed to unleashing the country’s enormous economic potential. We are using the powers at our disposal to contribute to boosting international investment and unlocking the wealth of investment opportunities we have in Scotland – measures such issuing our first ever bond to finance key infrastructure support that ambition. “Scottish Chambers of Commerce and its wider network plays an important contribution to seizing Scotland's economic and investment opportunities, particularly through the support it offers to local businesses and helping promote the significant exporting opportunities many businesses across Scotland have. “I look forward to continuing to engage with the many Scottish businesses which are investing and innovating in Scotland, as well as supporting our commitment to an economy that is fair, green and growing.” Stephen Leckie, President of Scottish Chambers of Commerce said: “I was delighted to welcome businesses from every part of Scotland to the Scottish Business Reception at Edinburgh Castle. From the cities to the Highlands and a wide cross-sector of companies from energy, manufacturing, tourism, retail, finance, space, education and more, the event was a great celebration of Scotland’s business community. “From expanding our international trade and exporting opportunities and accelerating our solutions to reaching net zero, the Chamber Network in Scotland and across the world are leading

Stephen Leckie, President of Scottish Chambers of Commerce with Wellbeing Economy Secretary Neil Gray

from the front and we look forward to collaborating with the Scottish Government to achieve our shared ambitions.” Ian Kinnaird, Drax’s Scottish Assets Director, said: “This event showcased the breadth and depth of talent that exists in Scotland’s business community, and Drax was very proud to support it. “Scotland has all the right attributes to become a global leader in renewable energy and with the right

government support, we can continue to harness the power of wind and water to deliver a sustainable future for our environment and our communities. “That’s why at Drax we are progressing plans to invest more than £500 million in the UK’s first new pumped storage hydro plant in a generation at our existing Cruachan facility, near Oban. It will not only make our power grid greener and more secure, but it will provide a huge boost to the local economy.”

Business Matters Autumn 2023

HIGH INTEREST RATES PREVENTING INVESTMENT IN SCOTTISH ECONOMY • INTEREST RATES FEAR RISING: Concern over interest rates has seen a significant increase over the quarter, rising from 37% of firms in the last quarter to half of firms, which is a five-year survey high. • INFLATIONARY CONCERNS EASING: Concern over inflation remains high among all firms but has eased generally over the quarter down to 70% from 75% in the last quarter. • PRICE RISES EASING SLIGHTLY: Less firms are indicating that they will raise prices this quarter compared to last, with just under half of firms (48%) saying they will raise prices compared to 55% last quarter. • INVESTMENT FLATLINING: While more firms continue to report rises in investment than falls on balance, over half (55%) have reported no changes to total investment, which is a five-year survey high. • TRAINING INVESTMENT ALSO FLATLINING: Over half of firms (57%) have also reported no changes to training investment levels, this is another five-year survey high.

tephen Leckie, President of the Scottish Chambers of Commerce said: “These results indicate challenging trading conditions for firms, with inflation, interest rates, and labour shortages preventing growth and delaying investment. For too many businesses, the priority is firmly stuck on survival. “Whilst business confidence is starting to pick up from the low levels of 2022, this renewed optimism is not translating into sustained performance and output from firms necessary to get our economy firing again. “If Scotland is to maintain its competitiveness domestically and internationally, direction and impetus is needed from government north and south of the border in upcoming budget statements. These must outline clear steps to support business which instil confidence for investment and help stimulate growth.”

On inflation and interest rates:

“Our data shows that firms are becoming more concerned of rises in interest rates, which are designed to suppress consumer spend and make borrowing more expensive, both of which significantly impact firms. “Looking ahead, we would urge the Bank of England to provide clarity on the future direction of interest rates or begin to allow time for the lag between rate hikes and the full effect on spending to be fully observed, so that there is less risk of causing unnecessary economic damage.”

On investment:

“Scottish firms and indeed firms across the UK are actively pausing investment decisions. “Businesses urgently require upcoming fiscal events to provide some respite for those struggling to survive and incentives for those looking to expand. “To that end, we urge the Scottish Government to use the progress made through the New Deal for Business to demonstrate that it can listen to business and take action that will support growth, such as maintaining a fair personal taxation regime, reviewing nondomestic rates, and reducing regulation.”

The fabric of the business community.

On the upcoming Autumn Statement:

“Scottish firms will be looking to the upcoming Autumn Statement for the UK Government to play its part in unlocking investment. Pro-business measures are urgently needed. For example, reinstating the reduction in VAT for hospitality and tourism, putting in place a five-year rolling guarantee on the full expensing tax allowance, and removing the 10% tax hike on Scotch Whisky now in effect as announced in the Spring Budget.”

On the labour market:

“While recruitment difficulties have broadly stabilised for firms, they are still significant and labour continues to be the leading source of cost pressures as a result of wage settlements and pressures. “These challenges demonstrate the importance of further measures to support firms recruiting and help people back into work. “Policymakers must do more to help businesses invest to tackle the skills crisis and, at the same time, find ways to ease sectoral labour supply pinch points, through training programmes and opening up the immigration system to plug the gaps in the workforce.”

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Business Matters Autumn 2023

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Meet your local Hillington Park Adviser Money Advice & Planning Ltd are a well established Independent ﬁnancial advice company based in Hillington Park, Glasgow We offer a wide range of ﬁnancial services to both individuals and businesses, underpinned with many years of expert experience

Get in touch with your local adviser today

Craig.bush@mapﬁnances.co.uk | 07801 961 146 Money Advice & Planning Ltd, 1st Floor, St. Andrew's House 385 Hillington Road, Hillington Park, Glasgow, G52 4BL

/money-advice-&-planning-ltd The Financial Conduct Authority does not regulate tax advice

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Cornerstones of compression Howden, a Chart Industries company is world pioneer of rotary twin screw compressor technology, with over 40,000 installations worldwide, serving some of the most demanding applications Howden screw compressors provide high integrity, low maintenance solutions for liquid chilling, direct refrigeration and gas compression. We manufacture the industry’s largest and most versatile range of oil injected and oil free screw compressors from our global centre of excellence in Renfrew.

Compressor technology is in our DNA Find out more about our product range

www.howden.com

Business Matters Autumn 2023

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Grand Marquee Space and grandeur at its best Our spacious and indoor Grand Marquee provides a space in which companies and event planners can envisage a flexible and impactful space with good options for layout and various uses for this space. The Grand Marquee boasts stunning chandeliers, crisp white drapes and ambient mood lighting creating a sumptuous space for your special event. It’s the ideal space for bringing your creative vision to life. The versatility of the space, working with AV and staging can provide a fantastic landscape to work from. Accommodating up to 500 delegates, the flexible design allows for sectional designated areas to suit. It is reserved for larger size events and has a flexible sectional layout to allow for different types of functions such as Corporate Conferences, Speakers, Award Ceremonies, Concerts and Exhibitions. It’s available as a fully staffed and serviced events space, including in house catering and bar facilities, or as a simple shell scheme to allow you to use your own independent suppliers. Ask us about our tailored design layout service.

To enquire about our corporate facilities, please email Lynne McDermott our Head of Events – lynne.mcdermott@ingliston.com Ingliston Estate & Country Club, Old Greenock Road, Bishopton PA7 5PA T: 01505 864 333

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Our tailored services and features include: Luxury gift packing Wet & self adhesive labeling Decant of spirit Shrink wrapping Case/carton assembly Inspection Merchandising units

HMRC compliant Fully integrated management system CCTV and 24/7 manned guarding 65 acre site with 300,000 sq. ft. of warehousing

Delivering your promises

Tel: 0141 810 8274 | contractpacking@johngrussell.co.uk | www.johngrussell.co.uk

Business Matters Autumn 2023

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Quality Workwear for Renfrewshire Businesses

Workwear Made Easy – New Corporate Member

enfrewshire Chamber of Commerce offer a warm welcome to Workwear Made Easy, as a new Corporate Member. Having made their name in the branded school uniform and sportswear markets, forward thinking Workwear Made Easy have expanded the workwear side of their business. Colin Hill, Owner and Director of Workwear Made Easy said, becoming a Corporate Member of Renfrewshire Chamber of Commerce is another positive step on the journey to becoming Renfrewshire’s workwear supplier of choice. We are a well-established Paisley based business and have been supplying workwear under the radar for quite some time. Following a very buoyant year, on boarding over 100 new customers, we are confident we have the right formula in terms of quality, price and service to support many more local businesses and look forward to connecting with the Chambers Members and beyond. Workwear Made Easy provide a comprehensive range of personalised workwear, High Vis, PPE, and promotional garments helping businesses create a professional look for their team, keeping

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them safe at work, standing out from the competition, and win business. They are one of the largest in-house embroiderers in the West of Scotland, operating from a 10,000sq ft warehouse and showroom in Wallneuk, Paisley. On a mission to keep spend local, they offer: • Free logo origination (zero design charge) • Sample garments to try out ‘in the workplace’ • Dedicated Contact – Workwear Specific – working on your order or questions • No minimum order They don’t just ‘drop a brochure’ and expect you to do the work. Simply tell them what you want, your budget and using their extensive industry know-how they will give you a solution. Popular Sectors include: • Essential Trades (Electricians, Plumbers, Heating Engineers, Joiners etc) • Construction • Utilities and Facility Management • Contract Cleaners • Retail • Catering, Restaurant and Café/Bar Staff • Health & Beauty • Hotel & Leisure

and they also do Sportswear and Schoolwear Branded workwear is ‘free advertising’ for your business and creates trust, authenticity, and credibility with your customers. If your business is looking for Workwear or would like to find some cost savings, please contact Margaret Mc Gregor Oliver Business Development Manager workwearmadeeasy.com margaret@workwearmadeeasy.com Tel 07306312396

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The HR Practice

stablished in 2021, The HR Practice has emerged as a trusted HR partner, empowering Scottish businesses with tailored HR solutions. With an ambition of becoming Scotland’s premier HR consultancy, The HR Practice offers flexible, customised services designed to meet the unique HR needs of SMEs and growth businesses. At The HR Practice our mission is simple - we provide fast, effective, affordable and commercial HR support exactly when you it is required, including on demand, on-site, off-site or HR Consultancy support. 1. On-Demand HR Support: HR issues can arise unexpectedly, and The HR Practice understands the urgency of these matters. They provide on-demand HR support to address immediate concerns such as employee disputes, policy development and compliance. 2. On-Site HR Services: Recognising the value of in-person assistance, The HR Practice offers on-site HR services. Our experienced HR Consultants are readily available to provide advice, and guidance. This includes all people related topic including as delivery of training, managing absence and disciplinary and grievance matters to name but a few 3. Off-Site HR Services: The HR Practice also offer off-site HR services. This could include managing HR administration, project working or supporting day to day HR enquiries through our HR Advice Line. 4. HR Consultancy: HR projects can also be delivered by The HR Practice – with recent examples including redundancy, compensation and benefits programs, organisational design and restructuring, TUPE and M&A Integration.

Fiona McKee, Director, The HR Practice

As a commercially focused HR Consultancy with decades of top level experience, there isn’t much the dedicated team has not seen or supported with in a true partnership model. This enables the team to provide their partners with expert advice which generally encompasses a number of options for consideration. The HR Practice manages your HR issues - enabling you to focus on managing your business. If you’d like to find out more please contact us info@ thehrpractice.co.uk or give us a call on 0141 212 1229.

Tweetiepie Media is a forward thinking, dynamic team of digital marketing experts – ready to help you and your company navigate the ever changing digital landscape.

Helping brands crack open the power of online digital media

Website Design Social Media Management PR & Marketing Graphic Design & Branding www.tweetiepiemedia.com | hello@tweetiepiemedia.com | 0141 471 9319 TPM Advert.indd 1

08/09/2023 12:37

Business Matters Autumn 2023

event production / exhibitions event management / furniture hire

www.cameron.events The fabric of the business community.

Renfrewshire Council Updates:

Paisley Town Hall officially opened after stunning transformation

aisley’s transformed Town Hall has been officially reopened after being transformed into one of the finest entertainment venues in Scotland. The A-listed Victorian town hall is now open for business after a five-year refurbishment led by Renfrewshire Council. It has now hosted its first performances since the transformation, with the Royal National Mòd – Scotland’s largest celebration of Gaelic language and culture – taking place in October.

The transformation includes a complete redesign by leading Scottish architects Holmes Miller. Key features include: - The preservation of the unique Victorian architectural features - New rooms in previously-unused spaces, such as a new bar and terrace, dance studio, and a screening room - Adding state-of-the-art performance facilities and transformed audience experience, including major improvements to accessibility - New back-of-house facilities and a full replacement of decades-old mechanical and electrical equipment Cllr Lisa-Marie Hughes, chair of OneRen added: “Paisley Town Hall has been the centrepiece of life in the town for more than 140 years and the work done here will keep it there for many more. “The transformation of the building has been incredible – the town hall has been turned into a 21st-century facility while

retaining the 19th-century architectural features people know and love. “The town hall will be Paisley’s big stage, home to a year-round programme of events and performances in the town hall which will help drive new footfall to the town, day and night.” Paisley Town Hall was opened in 1882, and stands as a monument to the town’s rich history as a centre of global textile production, having been gifted to the town by George Aitken Clark of the thread-millowning Clark family. The town hall will be the first of several cultural venue investments currently being delivered by the council to open. That also includes: - Transforming Paisley Museum into a world-class visitor attraction that will showcase Renfrewshire’s internationallysignificant stories and Paisley’s worldchanging stories (opening 2024) - A new modern home for library services in a formerly-empty unit at the heart

of the High Street, to reopen in late November - An upgrade of and extension to Paisley Arts Centre As well as being a striking venue for concerts and performances, the town hall will also be available for weddings, conferences and other events. For more information on how to hire the venue: www.oneren.org/venue-hire/culturalvenues/paisley-town-hall/

Business Matters Autumn 2023

Renfrewshire Council Updates:

Build your confidence with numbers through Renfrewshire’s Multiply programme

enfrewshire Council are highlighting the successful Multiply programme as part of Maths Week Scotland. Multiply, funded by the UK Government, offers easy access to free numeracy courses and initiatives where learners can gain a qualification and build confidence using numbers at work or in everyday life. Anyone over the age of 19 who does not already have a National 5 at grade C in maths is eligible to sign up. Courses from beginner level to advanced level are delivered in Renfrewshire by community partners with something suitable for every style of learner. Mum of four Amtal attended the Fun with Numbers course, delivered by Klas Care, as she wanted to support her children with their homework. She said: “I’m now more confident asking questions in class and can help my children

with their homework. The group is great and my children also enjoy attending the creche and playing number games with me.” Another learner, Cat, attended the hands-on Practical Maths for Work course, delivered by Bernardo’s. In Practical Maths for Work, learners work outdoors to learn practical numeracy skills through building items like bird boxes and benches. “I really enjoyed spending time outside in the garden at Bernardo’s.” Cat said. “I found the course beneficial not just for improving my confidence with numbers but also in improving my mental health.” Councillor Andy Steel, Convenor of Renfrewshire’s Economy and Regeneration Board said: “We use numbers and maths throughout everyday life, often without even thinking about it. “Good numeracy skills are essential for helping children with their homework

or budgeting your money for the month. An increased confidence with numbers could also unlock new job opportunities or prepare you for further study. “Multiply features a variety of courses to suit every learner and I’d encourage anyone who feels like they could benefit from some extra support with numbers to sign up.” Information on Multiply can be found on the Renfrewshire Council website https://www.renfrewshire.gov.uk/ article/13101/Help-to-use-numbersand-improve-maths-skills-Multiply or by contacting the team on 07811054565.

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Schools Updates: Stats reveal thousands of Renfrewshire kids had a summer of fun

n an initial evaluation presented to the Fairer Renfrewshire subcommittee, it was revealed that Renfrewshire's new summer holiday activity programme—developed by Renfrewshire Council's Fairer Renfrewshire team and local partners— had broadened free and low-cost activities across the area. OneRen provided an extensive programme of free activities in libraries, ensuring families living in villages could take part in free, fun activities. • 17 projects were delivered by community groups using funding from the council, including activities ran by Friends of Knockhill Park, Paisley North Church, Paisley YMCA, Renfrewshire Rainbow Buddies, Sewing2Gether, Thorn Athletic Sports Academy and Twist and Hit Cheerleaders. • 4,500 council-run summer holiday camp places were filled over the summer holidays. • More than 1,800 places were also filled at Street Stuff's evening activities. • Free meals and healthy snacks were provided at all council-run activities. • Outspoken Arts, RIG Arts and Brick Lane Music Academy also delivered free cultural sessions as part of £20,000 in funding through Future Paisley. • The council's adult and family learning team carried out additional family learning sessions for 47 families. • 190 children and young people with additional support needs were supported to enjoy the summer through the ASN Summer Playscheme at Riverbrae School. The council also supported activity sessions with pupils from Mary Russell School at Glenburn GoZone.

the Fairer Renfrewshire sub-committee. Councillor Jacqueline Cameron, chair of the sub-committee "Community groups, our partners OneRen and council teams have worked hard over the summer holidays to provide a fun experience for our children, young people and families across the area. "This year's programme built on the amazing work that community groups and organisations did around Winter Connections and previous council-run summer holiday programmes, bringing

together a wider range of free activities for families to benefit from. This initial evaluation is positive, and the forthcoming fuller report will showcase the full impact the summer programme has had. "I would like to thank the Fairer Renfrewshire Panel for all their input and commitment to this programme that supports low-income families during the summer holidays."

Funding for the whole programme totalled £240,000, with half from Scottish Government, £100,000 from the council's Fairer Renfrewshire programme, and £20,000 from the council's Future Paisley programme. Members of the Fairer Renfrewshire Panel provided feedback to the council on how to make free summer activities more available to low-income families, which informed how this year's programme was delivered. A fuller evaluation is being carried out by council officers to establish the positive impacts of the summer holiday programme, with a report coming to a future meeting of

Business Matters Autumn 2023

We’re engaged! O

r rather more employers were, after attending the DYW West Employer Engagement event in September for Renfrewshire employers held at NMIS. The well attended event involved employers (including a number of chamber members) who wanted to engage more with DYW on the subject of helping develop their young workforce and how to go about it. For example by offering talks & tours, work placements, getting their staff involved in mentoring young people or starting their first apprenticeship intake and much more. Employers came from a cross section of industry and sizes with a number that hadn’t engaged with DYW before either due to Covid or not had a chance previously due to other priorities. Guests at the end were taken on a short tour of the wonderful NMIS facility by DYW West chair Jim Hannigan who is Head of the Manufacturing Skills Academy at NMIS. At the event there was a lot of interest in our up & coming STEM West event planned for Nov 20th-21st, where employers can showcase their industry in a hands-on way

to 700 pupils across 2 days from schools across the West region. If any employers wish to register for STEM West or find out more info about any aspect of DYW / Young Person’s Guarantee please contact info@dywwest.co.uk

Can your organisation

support the

DYW West are seeking employers in Renfrewshire to pledge their support to the Young Person’s Guarantee (YPG). If you are already involved in or are interested in any of the following 5 “asks”, you are supporting the YPG (and could get to use the YPG logo in your comms channels and be listed on the national YPG website). The 5 asks are: 1.

Prepare young people for the world of work (e.g. support a school, offer work experience, mentoring)

2. Help young people to achieve their potential (e.g. support those looking for work, CV prep, work experience) 3. Invest in a skilled workforce (e.g. offer apprenticeships – modern or graduate) 4. Create jobs, volunteering and training opportunities (e.g. Kickstart, volunteering, paid work experience / interns) 5. Create an inclusive and fair workplace (e.g. living wage, disability confident etc.) Employers don’t need to support all 5. If you are interested please email info@dywwest.co.uk and we can help you complete the form and support you on your journey to achieving the relevant asks (such as direct support from DYW or signpost / refer to partner organisations). Almost 700 employers across Scotland have so far pledged their support.

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