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Scaling Up Keys to building systems to scale your dental group :
By Graham Garrison
Talk about risky. The story goes that Fred Smith, founder of FedEx, was in desperate times with his company, to the point where pilots were actually buying gasoline with credit cards. With $5,000 left in the bank, Smith flew to Vegas, betted on blackjack, and made enough money to keep FedEx alive.
“I’ve got a confession to make,” A.J. Peak, CEO, Peak Dental Services, told fellow entrepreneurs during the DEO 2020 Virtual Fall Summit. “I made probably riskier bets in my earlier days than had I bet it on blackjack.” Fortunately, Peak was able work through those risks to build a very successful dental group practice
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organization. Founded in 2008, Peak Dental Services has grown to more than 36 locations, and realizes +50% year over year growth via a blended strategy of de novos and acquisitions. The company has been recognized as one of Inc. Magazine’s Top 5,000 fastest growing companies four years in a row. Peak was recently recognized as one of
JANUARY/FEBRUARY 2021 • EFFICIENCY IN GROUP PRACTICE
Colorado’s top 20 CEOs and the 2019 Small Business Person of the Year by Pikes Peak Small Business Development Center. Peak’s prior experience includes working at McKinsey & Company as a management consultant, where he supported over 20 Fortune 500 C-suite executive teams on a variety of strategic initiatives, ranging from service operations, pricing, strategy, and M&A. The following were some of the tips Peak offered for building systems to scale dental groups and avoid pitfalls in the process.
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