New Zealand Security Magazine - October-November 2022

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October/November 2022 New Zealand Security Magazine The Influencer: Thorburn revealed as IFSEC Influencers head judge Celebrating Excellence: 2022 New Zealand Security Awards winners www.defsec.net.nz THE AWARDS ISSUE They’re Back!: Women in Security Awards Aotearoa nominations open
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4 NZSM October/November 2022 www.asis.org.nz www.nzipi.org.nz Industry Associations www.security.org.nz www.skills.org.nz www.masterlocksmiths.com.au 12 42 30 0800 367 565 www.loktronic.co.nz * Three leading brands from ISSN Print 1175-2149 • ISSN Online 2537-8937 CONTENTS Editorial ............................................................................................................................... .................................................. 6 Hikvision’s end-to-end solutions establish essential security for SMBs 8 Provision-ISR License Plate Recognition Cameras – Prepare to be Amazed 10 A System of Systems: Integrated Systems Code of Practice .................................................................................... 12 The Influencer: Andrew Thorburn named head judge for 2023 IFSEC Global Influencer Awards .................... 16 Platform 4 Group picks up NZ Events Association award ........................................................................................ 19 Secure, Convenient and Intuitive Access Control by 2N 20 New Zealand Security Awards celebrates industry excellence 22 Women in Security Awards Aotearoa is back ............................................................................................................. 30 Advanced Security Group take home three New Zealand Security Industry Awards ......................................... 32 Gallagher team member recognized as Customer Champion of the Year .............................................................. 34 Optic Security Group achievers recognised at the 2022 New Zealand Security Awards ................................... 35 2022 ISANZ Awards Finalists Revealed 36 New Zealand Security Association CEO’s September Report 38 Joint IPCA/OPC investigation recommends overhaul of Police privacy practices ............................................... 40 New Zealand’s Security Industry - securing the future ............................................................................................. 42 Inaugural Auckland Council Oranga Community Centre Rapuara Careers Service Day ..................................... 46 22
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Kia ora and welcome to the October-November 2022 issue of New Zealand Security Magazine!

This is our annual awards edition in which we profile all the winners of the 2022 New Zealand Security Awards, and much more. And what an awards evening it was! In a post-COVID return to in-person partying, the awards gala dinner didn’t disappoint with strong attendance from across the industry and Te Radar at his best!

A big congratulations to Gary Morrison and the NZSA for delivering a top-notch edition of the awards. A large number of high-quality nominations, an excellent line-up of finalists, and a fantastic diversity of winners, this was a highly subscribed and hotly contested awards year.

An especially big congratulations to Security Officer of the Year and recipient of the Ian Dick Memorial Award for Security Professional of the Year Keith Forster of Armourguard Security. A truly deserving winner of the supreme award and an inspiration to the many thousands of hardworking uniformed private security professionals who protect our communities and businesses day-in-day-out.

While we’re on the topic of awards, it is with great excitement that this issue of NZSM announces that nominations for the 2022 Women in Security Awards Aotearoa (WiSAA) are open!

The WiSAAs are now in their third year, and they are a fantastic initiative. This awards programme is ‘domain all-inclusive’, which means they involve physical security, cybersecurity, investigations, intelligence, and resilience professionals in one big celebration of pan-security excellence. There’s nothing else quite like it, and this year is shaping up to be more impressive than ever!

Lastly and while we’re still on the topic of awards I’d like to give a big shout out to the inimitable Andrew Thorburn who has recently been announced as the new head judge for IFSEC Global Influencers in Security! This is great recognition for Andrew, but importantly it’s fantastic acknowledgement of Aotearoa New Zealand. We’re not infrequently left off world maps, but we’re now definitely on this one, and we’re front and centre!

Quite apart from his obvious ability to engage with the security community internationally, I’d like to acknowledge the work that Andrew continues to do locally – usually silently and behind the scenes – to do good within the security sector. Andrew is, for example, the driving force behind such initiatives as the aforementioned WiSAAs and also the Rapuara Careers Service Day (featured in this issue of NZSM), and that’s just the tip of the iceberg.

The next issue of NZSM is our annual retailers’ edition, and with everything that’s been happening in the retail crime and security space lately, you can expect that one to be a super-bumper edition.

Stay safe.

Contact Details:

Editor, Nick

Publisher, Craig Flint

NZ S M

Nick has written for NZSM since 2013. He writes on all things security, but is particularly fascinated with the fault lines between security and privacy, and between individual, enterprise and national security.

Prior to NZSM he clocked up over 20 years experience in various border security and military roles.

Nicholas Dynon, Auckland

Upcoming Issue

Disclaimer:

The information contained in this publication is given in good faith and has been derived from sources believed to be reliable and accurate. However, neither the publishers nor any person involved in the preparation of this publication accept any form of liability whatsoever for its contents including

editorials, opinions, advice or information or for any consequences from its

Copyright:

article or part thereof may be reproduced without prior consent of the

6 NZSM October/November 2022
New Zealand Security Magazine FROM THE EDITOR
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use.
No
publisher. facebook.com/defsecmedia twitter.com/DefsecNZ linkedin.com/company/ defsec-media-limited
Dec 22 / Jan 23 Retailers –The largest retails in the country by number of employees
Chief
Dynon Phone: + 64 (0) 223 663 691 Email: nick@defsec.net.nz
Phone: + 64 (0)274 597 621 Email: craig@defsec.net.nz Postal and delivery address: 27 West Crescent, Te Puru 3575, Thames, RD5, New Zealand DEFSEC New Zealand’s National Defence, Fire and Security Publishers of: Line of Defence, FireNZ, New Zealand Security Magazine
7October/November 2022

Hikvision’s end-to-end solutions establish essential security for SMBs

Small and medium sized businesses (SMBs) need to ensure that their personnel, customers, and visitors as well as their assets are protected – while also freeing time to focus on the core revenue-generating activities.

Hikvision enables these goals with a new range of end-toend security solutions for SMBs. These include smart video security, reliable alarm systems, and sophisticated access control solutions that enhance and automate security provision, reduce time spent on manual security checks, and simplify security management – which adds up to peace of mind for business owners and managers.

In SMBs, ensuring security for people and assets is essential. At the same time, effective, automated security solutions that can maximise safety, efficiency, and convenience are eagerly needed in their daily operations. Fortunately, today’s technologies make this both possible and affordable.

To help small businesses boost their security, while also saving time for revenue-generating activities, Hikvision has created our portfolio of end-to-end solutions for SMBs. This includes all of the smart video security, alarm systems, and access control solutions business owners and managers need in order to secure their premises – with a mobile app for remote visibility of every corner of the premises from any location, 24/7.

The solution portfolio includes:

1) Proactive and automated security coverage with AIpowered video security

Hikvision cameras equipped with AcuSense technology and ColorVu technology act automatically to protect against security breaches at any time of the day or night, even in extremely low light conditions. Critically, Hikvision AI cameras can distinguish between real security threats – such as people or vehicles breaching the perimeter of a site or building – and ignore innocent moving objects such as falling leaves, moving animals, or heavy rain. False alarms can be minimized, saving time and reducing stress for business owners and managers.

Hikvision’s Live-Guard feature can be embedded into AcuSense cameras to ward off would-be trespassers before they enter a building or site by using flashing lights and sirens that get triggered automatically. In this way, attempts to break into sites or buildings can be stopped before any damage ensues. Such deterrence is a great boon for SMBs.

2) Accurate, reliable alarm systems for a variety of security scenarios

Hikvision alarm systems offer a wide range of reliable, integrated indoor and outdoor detectors for intrusions, fires, and water and gas

8 NZSM October/November 2022

leaks, with choices for wired and wireless installations. All of these detectors can be integrated quickly and easily with other Hikvision products – including our AI cameras. Business owners can also arm or disarm the whole system with a simple tap and verify any alarm with video feeds delivered to their mobile devices.

3) Efficient access control and management solutions

Hikvision access control solutions, including the MinMoe Face

Recognition terminals, help business owners and managers maximize security – even when they are offsite.

With 99% recognition accuracy, these access control solutions ensure that only authorized people enter sites or buildings. An additional benefit of this solution is the ability to manage staff time and attendance based on highly accurate data.

To further enhance access control, Hikvision provides video intercom solutions. This allows business owners and managers to communicate with visitors effortlessly via their mobile

device, and to unlock the door for them remotely when needed. This makes it easier to manage visits and deliveries anytime, anywhere.

4) Simple security management with a smart app

SMB owners and managers can use Hikvision’s Hik-Connect app on their mobile phone to manage their end-to-end security solution on the move. With Hik-Connect, they can see what’s going on at their premises with real-time video feeds and instant notifications. In addition to these benefits, Hik-Connect can be used in conjunction with Hikvision all-in-one indoor stations to check and manage devices, network status, battery status, and environmental temperatures on a single screen, making the process much easier and more convenient.

Maximise safety, efficiency, and convenience with Hikvision

To discover more about Hikvision’s end-to-end solutions for SMBs and, how they can help business owners and managers to protect people and assets 24/7, from anywhere, with less stress and fewer manual interventions, please visit the website www.hikvision.com/ au-en/ or contact us today via salesnz@ hikvision.com or 09 217 3127.

NZSM 9October/November 2022

Provision-ISR License Plate Recognition Cameras –Prepare to be Amazed

Industry-leading accuracy

Provision-ISR technology is backed by over three years of LPR analytics research and development. The new Smart Plate cameras provide the best results in various environmental conditions. Low-light areas, challenging angles, or non-standard characters can cause issues in detecting and capturing number plates. However, Provision-ISR Smart Plate cameras recognize a much higher number of automobile plates, with much higher efficiency than conventional LPR systems. The Smart Plate Series includes 2MP devices able to capture two plates per second and recognize more than 50 international license plates at a vehicle speed of up to 70km/h. The recognition rate reaches 99% in optimal environmental conditions, and that is why we claim industry-leading accuracy.

Applications

Provision-ISR’s Smart Plate smart cameras are perfectly suitable for three main applications.

Gate control

Provision-ISR’s LPR technology assists private property, company owners, hotel security managers (etc.) by improving property security while also improving drivers’ access experience when entering and exiting the property. The gate control LPR market segments also include road tolling implementation and parking management: The ability to recognize vehicle plates at parking entrances can significantly benefit businesses, local authorities, and a wide range of other organizations such as hotels, schools, factories, or public parking lots.

Street monitoring & city surveillance

Smart cities are not just our future but very much the present. Provision-ISR Smart Plate cameras generally allow monitoring the vehicle traffic in an area. The cameras provide city authorities, petrol stations etc the ability to identify suspicious or unauthorized vehicles traveling in and out of their jurisdiction, comparing plate reads to “black” lists.

Parking management

The ability to recognize vehicles plates at parking entrances can provide major benefits for businesses, local authorities, and a wide range of other organizations such as hotels, schools, factories or public parking lots.

Provision-ISR - Exclusively Distributed in NZ by Security Wholesale, range of products includes high-quality IP and HD cameras, advanced recording machines, and a complete range of reliable accessories specifically designed for the CCTV market. In addition, Provision-ISR engineers gained unparalleled expertise in developing leading-edge software solutions while keeping their interface simple and intuitive.

In today’s CCTV market, where products and technologies change every few months, knowledge is the keyword, and we believe that delivering the information all the way from the manufacturer through the entire chain all the way to the installer is our responsibility. Provision-ISR’s technical specialists, release a new How-totutorial every time a new solution is launched into the market. Technical webinars are periodically organised to update Provision-ISR customers about product upgrades or new features.

10 NZSM October/November 2022

LPR CAMERAS

PREPARE TO BE AMAZED

License Plate Recognition is a game-changing technology that stands at the center of many automotive-related areas such as gate control, city surveillance, and parking lot management.

Provision-ISR LPR cameras rely on the most advanced image-processing technology: the identification of vehicles by their license plates has never been so accurate or so cost effective!

NZSM 11October/November 2022
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A System of Systems: Integrated Systems Code of Practice

In this interview, we ask Nicky Marshall, Chair of the group responsible for the development of the FPANZ Integrated Systems Code of Practice, what brought about the new CoP and what it aims to achieve.

Building fire safety systems are regularly interfaced with other building services, including security systems, to address the life safety needs of building occupants in the event of fire. In 2020, the Fire Protection Association New Zealand (FPANZ) gathered a voluntary group of organisations (including the NZSA) and industries to develop an Integrated Systems Code of Practice to address the issues arising from the integration of building systems through various stages of design, construction, testing, and maintenance.

Chairing this group is Nicky Marshall, who has recently been appointed to the FPANZ board. She is also a trustee and board member for the Fire Protection Charitable Trust.

Having served on Industry advisory groups for the development of NZQA standards, Nicky has been the technical expert on the committee for the rewrite of New Zealand Standard 4503 on portable fire equipment, advised on the development of various codes of practice involving fire protection and contributed to the redevelopment of the Sprinkler Standard published in 2013 and 2020.

She serves as the FPANZ representative on the FP003 joint AS/ NZS fire protection committee as well as the FPANZ representative on the NZ Standards Hydrant committee for NZS 4510, which has just been published (2022).

Nicky presented the Launching the FPANZ Building Interface COP and Q&A session and convened the Building Interface CoP & Workshop at the 2022 Fire NZ Conference in Christchurch in September.

NZSM : Can you provide a brief introduction to the Code of Practice and the journey to launch?

NM : Around two years ago, the FPA decided there was a need for a Code of Practice to address issues that we were seeing with integrated building systems. In some cases, systems weren’t being integrated as they should, which meant that they weren’t doing what they were supposed to do in the event of a fire – and that can result in life safety issues.

An example is mechanical air handling systems not shutting down, which on sprinkler activation can cause heat to be blown away from a fire so that the right sprinkler heads are not operating. In such cases, sprinkler heads away from the fire are being operated by the heat and so water is not then getting to where it needs to go. That’s a big issue because the water can

12 NZSM October/November 2022
Nicky Marshall, a member of the FPANZ Board of Directors.

run out, the fire’s not being controlled, and people’s lives are being put at risk.

This was identified by Standards New Zealand as a project that needed to be done several years ago, but it got put on hold at that time and hadn’t been picked up again.

That’s why the FPA decided to progress it, and we got together a group of representatives from not only the fire industry but from all the industries involved, such as the lift industry, the mechanical industry, electrical, facilities management, commissioning

engineers, territorial authorities, the fire engineers, and others.

Having brought together such a large group of people, it’s inevitably taken a bit of time to produce a Code of Practice and achieve agreement on it. The document has just been endorsed by the FPA Council and so it’s gone to publishing, which is a milestone we just reached last week!

Now we’ve got a code of practice that will walk people through the whole process from design right through to construction, installation,

testing, commissioning, and then once the building is in use, ongoing testing to make sure that for the life of the building those integrated systems are going to remain integrated and do what they should be doing.

NZSM : What is the Code of Practice’s relationship with regulatory requirements; where does it sit?

NM : It kind of fills a hole really. The Building Code documents say that it needs to be done but they don’t really outline how to do it, who should be involved in doing it, and all of the things you should be thinking about.

The document focuses on something that we’re calling a fire matrix. This is a chart that lists causes and effects. A cause might be a smoke detector operating. As a result of that, what other systems does it effect, what reactions do you want from all the other systems that are integrated with it.

The document includes a range of examples, including matrices for small buildings, apartment buildings, and more complex buildings, lists of what different standards and documents require, and things that you should be thinking about. It’s a process whereby a user can end up with a fire matrix that is of value, which starts off as a design fire matrix that is then reviewed by the people installing it – so it ultimately becomes a construction matrix.

NZSM 13October/November 2022

Things sometimes change a little bit during construction, or more information needs to be added, so it then becomes an as built at the end of the job because you’re using the matrix for testing as well. It then goes on file as a record of how the building is supposed to perform and how the integrations are supposed to work so that the people who are maintaining it can ensure that everything is working as it should.

NZSM : Given the multiplicity of sectors involved, I imagine there’s a hefty requirement to keep on top of things as they change across a broad spectrum of areas.

NM : Things shouldn’t change a lot over the life of a building. Some buildings are just very simple. They will have a manual fire alarm system and the only thing it does is call the fire service and release your security locks. That might be the whole matrix.

While some buildings will be so simple, others, such as rest homes, start getting a bit more complex because they have managed evacuation processes and zones that have to do different things. Other examples

might be data halls or refrigeration systems where there are systems and equipment that the client doesn’t want to turn off – and therefore lots of things that might need to be worked through.

The Codes of Practice provides a prompt for what to be thinking about and the types of things you should be including in a matrix.

NZSM : As it stands, it’s a voluntary document. Will FPANZ members ultimately be required to comply with it?

NM : As a Code of Practice, it is a voluntary document, but it could be that a number of parties or bodies start to call it up as a “this is how you shall do it”. A territorial authority might say, for example, that it wants to see you following this process and that it expects to see a fire matrix submitted for consent and at the completion of the project.

The Code of Practice closely follows the new fire alarms standard NZS 4512-2021, and because it introduces – or clarifies – requirements around integrated systems, it will help people meet those requirements.

NZSM : What’s the plan in terms of raising awareness of the Code of Practice?

NM : Once it’s published, the Code of Practice will go up onto the FPA website and we’ll be launching it officially at the Fire NZ Conference. We’ll then get it out to all the other industries that have been involved in its development, and the representatives who were on the development group we will be talking with them about the different ways we might achieve that, such as newsletters, and magazines.

We’re also looking to make resources available for people to use to help things along, such as example templates so that they can create their own matrices.

Along with Covid and busy workloads, it’s been a big effort, and all the people who have contributed have done so on a voluntary basis. We really appreciate their help and input to get us to where we’ve got to – we couldn’t have done it without them.

Lastly, it’s important to keep in mind that it’s a living document that will be regularly reviewed, and feedback is important – and welcomed – so that we can keep it relevant and improve it.

14 NZSM October/November 2022

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This device enhances an outstanding range of unbreakable products which conveniently hold open fire doors. When a smoke/fire alarm is activated the magnet instantly releases the door to the closed position to prevent the spread of smoke and fire. These units feature a choice of 3 covers for optimum aesthetic appeal and durability. The installer can utilise one device for surface mounting or for recess mounting. unbreakable! 21556/1/18 10 YEAR GUARANTEE* 10 YEAR GUARANTEE* Designed, tested and produced in New Zealand to AS4178 A) Wall mounted,126mm extn. tube (overall 202mm) B) Wall mounted, 156mm extn. tube (overall 232mm) C) Wall mounted, 355mm extn. tube (overall 431mm) Satin Aluminium Gloss Black Gloss White 12 & 24 VDC selectable Option A – Surface Mounted GUARANTEE Option B – Recess Mounted Standard, floor mounted, wall to door distance 114mm NZ made

The Influencer: Andrew Thorburn named head judge for 2023 IFSEC Global Influencer Awards

IFSEC Global has announced that Aotearoa - New Zealand’s Andrew Thorburn will succeed Canada’s Grant Lecky as Head Judge for the internationally recognised 2023 IFSEC Global Influencer Awards.

As Head Judge, Andrew will lead the compilation of an international panel of security judges, guiding them throughout the process to ensure nominations remain of high quality and scoring is consistent across the process.

A perennial IFSEC Global Influencers awards recipient himself, Andrew assumes this new role with plenty of experience behind him, including as a tirelessly energetic industry champion and volunteer.

An outspoken and passionate advocate for professionalism, ethics, and inclusivity within the sector, Andrew has been the quiet and selfless driving force behind initiatives such as the Women in Security Awards Aotearoa (WiSAA), youth-focused security careers events, and initiatives aimed at tearing the many barriers and siloes in the sector down, such as the New Zealand Security Sector Network (NZSSN).

Andrew is a long-time voluntary supporter of ASIS New Zealand Chapter, and a former Chapter chairperson, and he has done much to forge links with professional associations and networks beyond the ‘physical security’ domain, including with (ISC)2, the Women in Security & Resilience Alliance (WISECRA), the New Zealand Network for Women in Security (NZNWS), and others.

His thought leadership contributions have been distributed across a range of forums within the industry, including conferences, webinars, and workshops, and as a contributor to publications such as NZSM and Line of Defence Magazine.

An exceptionally talented Security Consultant, Andrew is Enterprise Security & Risk Manager at security distributor Atlas Gentech, a former

ASIS International Board Certification holder, and NZSA New Zealand Security Awards Security Consultant of the Year for 2018.

“The opportunity to be working closer with inspirational and influential leaders within the global security community meant I did not have to think twice when asked if I would support the IFSEC Global awards as the lead judge,” Andrew told IFSEC Global editor James Moore.

“Whilst there are giant shoes to follow, I am not missing the fact that we have many champions that guide, shape and truly influence others to achieve milestones they never thought of, or thought were possible. For the most part they go unrecognised outside of their county, city, or state, let alone country, and this is their time to be recognised.

What IFSEC and the Security Partners Forum, led by Grant Lecky and Bonnie Butlin, have developed in these accolades is nothing short of incredible, and the opportunity to work more closely with both parties as the awards mature into the next phase is a privilege, and humbling.

I have long been an advocate of recognising authentic success, no matter how little it might be. Too often we get caught in the weeds of day to day, facing the many challenges the security sector brings us, and in so much as we forget to recognise the contributions of our current and emerging leaders.

From academia to thought leaders, front line management to the behindthe-scenes cyber and resilience practitioners, and educators, the IFSEC

Global awards is without doubt the pre-eminent awards programme for industry by industry, without bias or borders.

The proposed evolution is exciting, and I am thrilled to be a part of this programme where we can celebrate, promote, and influence excellence resulting in more practitioners changing the way we and future industry professionals add value.”

Grant Lecky, IFSEC Global Influencers Head Judge for the past five years, will continue to provide support to Andrew as next year’s judges are contacted and confirmed, and to ensure consistency and a level of continuity from previous years. Lecky will also remain as lead judge for the final part of the process – the IFSEC Global Influencer of the Year award.

During his time as Head Judge, Lecky significantly grew the international diversity of the IFSEC Global judging panel. The 2022 judges, for example, included security leaders from across the globe, spanning North America, South America, Europe, Africa, Asia and Australasia.

“I can think of no one more appropriate to pass the head judge for the IFSEC Global Influencer Awards mantle on to than Andrew,” said Grant Lecky. “I am confident he will do an excellent job in continuing to elevate the awards, which are now a global recognition of achievement in the physical and cyber security industry.”

It’s been a huge privilege to lead the judging process over the past five years and work with such fantastic judges. And, there’s nothing better than being the ‘good news bear’, when contacting the winners with their accolades! I’m thrilled that I’ll be continuing my involvement in the awards as lead judge of the Influencer of the Year process –one that we believe provides an extra level of competition and recognition.

I am sincerely excited for what this next chapter brings to our global security and resilience communities with the expansion of the IFSEC Global Influencers categories,” said Andrew.

We can’t do this alone, so please keep an eye on your inbox for a request to join the esteemed judging panel over the coming months.”

18 NZSM October/November 2022
In what is a major international coup for New Zealand’s security sector, industry stalwart Andrew Thorburn will this year succeed Grant Lecky as head judge of the widely recognised IFSEC Global Influencers in Security.

Platform 4 Group picks up NZ Events Association award

NZ Event Awards recognise The Nation’s Top Events And Event Professionals, with Platform 4 Group recognised for its work in securing the America’s Cup Village.

The NZEA announced the winners of its 2021 Awards on 27 July following its premier gathering in Napier – more than 15 months and four postponements after its original scheduled date. An enthusiastic crowd of nearly 350 event professionals from across the country made the trip to Napier to celebrate the event industry’s best.

The new – but appropriate – ‘Best COVID Response for an Event 2021’ category proved to be the most popular, representing over a quarter of all entries. Three winners shared the win in this category: Boma New Zealand with its Boma COVID-19 Virtual Summit, the Stuff Ports of Auckland Round the Bays, and CORE Education’s uLearn20.

The ‘Best Major or Mega Event’ category was taken out by the 36th America’s Cup with a joint entry from America’s Cup Event Ltd, Auckland Council Group and the New Zealand Government.

“It’s great to be celebrating excellence in Major Events at a time when such events are much needed to attract international tourists again,” said NZ Events Association General Manager Ségolène de Fontenay.

Three additional category winners were also associated with the America’s Cup, including PPG Events taking out two Awards for their work on the Toyota Hospitality Experience, and Platform 4 Group winning the Best Supplier Award for their security work at the Cup Village.

A total of 17 awards were made in three categories, for an industry

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that generates billions of dollars of economic activity every year.

“Organising any event depends on managing multiple moving parts, including suppliers, guests, entertainment, catering and more. With COVID presenting an unpredictable additional dimension, organisers have truly had their backs against the wall,” De Fontenay noted.

“However, we’ve seen incredible resilience and the classic Kiwi Number 8 wire ‘can do’ attitude emerge from events professionals, who have persevered and put up with unimaginable difficulties with dogged determination. That makes this edition of our awards particularly poignant – and, after being kept apart for so long, it’s fair to say everyone made the most of our NZEA NZ Event Awards Gala Evening.”

Praising the consistently high standard of award entries, with a total of 108 events vying for the judges’ nod across 17 categories including sports, arts and culture, community, corporate social responsibility and business events, individuals, venues, sponsors and suppliers, de Fontenay says it is an honour to recognise excellence not only from the winners, but also from every finalist.

“The entries not only entertain the nation but in the case of business events, also accelerate the economy,” De Fontenay added. “You cannot underestimate the value of the events industry to the wellbeing of New Zealanders across economic, social and environmental spheres and ultimately the health and prosperity of a nation’s people.”

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NZSM 19October/November 2022
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Secure, Convenient and Intuitive Access Control by 2N

2N, an Axis Company, offers comprehensive intercom and access control solutions for residential or commercial use.

2N’s stylish and durable units provide residents with an intuitive user experience and a sense of safety. Residents can view visitors on screen with built-in hidden HD cameras with excellent clarity, and exchange speech even in a noisy environment. Apartment residents will appreciate the convenience of keyless entries that also keeps them safe.

For installers, 2N solutions can be retrofitted and are scalable to suit new developments or older, existing buildings. The My2N Management platform automatically manages complex setups, allows remote administration and online monitoring of all 2N devices to add ease and flexibility. 2N products use standard protocols so they can be integrated with third-party systems.

Secure Busy Entrances

2N offers a portfolio of seven different IP intercoms. The ideal choice for Multi-Dwelling Units is the modular 2N® IP Verso Intercom, which provides not only connections between reception and residents but also a means of access control for a building.

2N IP Style - Winner of the 2021 CE Pro BEST Product Award at CEDIA Expo is an intercom with a 10’’ touch display that looks right at home at high-end residential or office entrances. Supercharged with the AXIS ARTPEC-7 processor, full-HD camera and WaveKey technology, 2N® IP Style will define the future of intercoms for years ahead.

Convenient Communication between Visitors and Residents

2N intercoms serve both audio and video communications between visitors and residents.

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The unique 2N® Mobile Video cloud service can handle calls from an intercom even when a resident is outside their home.

Protect Common Amenities and Areas

Modern and secure access technology for amenities in a building is provided by 2N Access Units 2.0 products. They are based on IP technology and combine the functionality of a traditional controller and edge device in a single unit.

All the access systems can be interlinked and share authorisation setup, e.g. with a pre-set selection of floors in the lift. 2N, in cooperation with Axis, offers secure emergency communication in a lift, including an image from the cabin.

2N creates the future in letting people in and up – Smart, Safe, Innovative.

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2N
Indoor View answering unit is a 7® touchscreen with a wide viewing angle. The tempered glass surface and stylish design make it the perfect choice for any luxury residential building.
For more information, contact: Mike Clark Physical Security Manager Sektor Ltd mikec@sektor.co.nz • 021 588 334 Clint Morris Sales Manager Axis Communications clint.morris@axis.com • 021 906 194 AWARD WINNING IP INTERCOMS & ACCESS CONTROL AVAILABLE NOW AT SEKTOR sektor.co.nz/Brands/2n | 0800 735 867 Residential single-unit or spartments . Commercial . Gated entrances . Lifts access control . Parking buildings . Mobile access technology Distributed in NZ by Sektor Ltd

New Zealand Security Awards celebrates industry excellence

A glittering gala dinner event at Auckland’s Hilton Hotel witnesses stories of inspiration and heroism as this year’s awards celebrate Aotearoa’s finest security professionals.

It was in many ways a return. A much anticipated return to the traditional in-person format after two years of lockdown-necessitated online offerings. A much appreciated return of the one-and-only Te Radar to the MC role. And, importantly, a return to the past as we acknowledged the 50th anniversary of the founding of the NZSA.

With 270 guests in attendance, this was a highly anticipated event, and it didn’t disappoint. NZSA CEO Gary Morrison had earlier commented on the number and quality of award nominations received, and the calibre of finalists and winners amply demonstrated that 2022 was going to be a big edition of the awards.

The judging process

The judges independently score each candidate based on their alignment with the criteria specified in the nomination documentation and the scores are then subjected to a moderation process that ensures any abnormally high or low scores are challenged before being aggregated to determine the winner by category.

Where any judge has a potential conflict of interest, they are removed from judging that candidate and the average score from the remaining judges is applied. The highest score over all the categories is then put forward for the Ian Dick Memorial Award for the Security Professional of the Year.

The winners

Security Trainer or Workplace Assessor of the Year

Sponsored by Skills, this award celebrates those who have made a difference to improving security practiced via training and recognises the individual who has consistently promoted outstanding performance and produced quantifiable results that have benefitted the organisation and its workers and customers. The finalists were:

• Bailey Gaines, Red Badge Group

• Michael Rowland, Allied Security / The Learning Place

• Senio Alai-Stowers, Platform 4 Group

Senio has worked for over 20 years in the security industry and has a natural talent in understanding the importance of individuals learning styles.

He is described as “not only being a great security trainer, but also a fantastic people trainer. His enthusiasm to learn is contagious. His delivery style develops quality staff. Leadership, mentoring, training, workplace assessing – if only we had more people like him the security industry would be much better off.

A venue manager commented “working with Senio has always been a pleasure, he is always professional, and task focused and continually delivers best practice”.

Michael Pepper Award for Outstanding Security Training Initiative

Sponsored by Skills, this award recognises the organisation that has made a difference to improving the uptake and outcomes of industry training through the introduction and support of innovative and effective security training initiatives.

The recipient organisation will have demonstrated a commitment towards enabling staff to use the NZQA national qualification framework as a means towards personal and professional development and growth and in achieving positive outcomes. The finalists were:

• Red Badge Group

• Tātaki Auckland Unlimited

• The Learning Place

The winner of the Michael Pepper Award for Outstanding Security Training Initiative is Red Badge Group.

This award recognises the Red Badge Academy initiative – an online and app-based learning management system. This has allowed the organisation to integrate all learning and development onto a single platform to support in-person training sessions and to allow team members nationwide access to learning opportunities from the palm of their hand.

The availability of the Level 3 course on the platform has allowed increased accessibility to both managers and learners. Additionally reporting functions to support learners through their development journey has been extremely beneficial in encouraging users and increased visibility in tracking progress.

Cash Services Professional of the Year

Sponsored by Skills, this award recognises the excellence, commitment and professionalism of those working within the Cash Services sector and including those involved in providing the cash-in-transit and cash-floor services.

The award will be presented to the individual that has gone beyond what could have been expected of them in providing a level of service that exceeds the customer and/or managers expectations. The recipient will be a person who inspires others within the team and sets the highest standards. The finalists were:

• Anton Britts, Armourguard Security

• Temo Vakasausau, Armourguard Security

The winner of the award for Cash Services Professional of the Year is Temo Vakasausau.

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The winner of the Security Trainer or Workplace Assessor of the Year is Senio Alai-Stowers.

Temo always goes above and beyond to help develop an outstanding Cash Floor tram. She worked as a night processor before transferring into the Cash Supply/ATM team where she is thriving and constantly looking to improve.

Temo has introduced a number of initiatives that have improved operational performance and is now involved in training new staff. She is a vital member of the Dunedin Branch and is always willing to go the extra step and her strong work ethic continually motivates those she works with.

Electronic Trainee of the Year

Sponsored by e-tec, this award recognises an individual who has made outstanding progress in professional development and training in their role in the electronic sector of the security industry.

The winner is an individual who has displayed commitment towards training and achieving results through the NZQA national qualification framework. The recipient is a person who inspires others and always leads by example. The finalists were:

• Brad Williams, Watchu Security

• Nicholas Kirk, Advanced Security Group Ltd

• Tipene Henare, Optic Security Group

The winner of the award for Electronic Trainee of the Year is Tipene Henare.

One year into his training, Tipene has exhibited all the traits one would hope to see in a star trainee. These include: (i) His enthusiasm and willingness to learn new skills, (ii) A mature and impressive level of professionalism, (iii) Ability to develop positive relationships with his peers, and (iv) Excellent communication skills.

Tipene’s ability prompted his Regional Manager to state “This kid was born to be a security technician – he lives and breathes it. He’s just turned 21 and is a technical genius! He’s doing 5th to 6th year work technically that you would expect from a qualified and experienced security technician. A star in the making!”

Outstanding Skills for Industry Employee of the Year

Sponsored by the Ministry of Social Development, this award recognises an individual who has gained full-time employment through the MSD/NZSA Skills for Industry initiative and has excelled in their role, be it in protective security or electronic security related.

The recipient is a person who will have displayed those attributes valued by employers and identified themselves as deserving of a long-term and successful career in the security industry.

The singular finalist was Alex Xia of Allied Security, who was also named winner of the award for Outstanding Skills for Industry Employee of the Year.

security role within the hospital security team.

Alex has continued to impress with his ability to communicate and de-escalate situations and has become a valuable asset to the customer and wider Allied security team.

Security Administrator of the Year Sponsored by simPRO, this award recognises excellence, commitment and professionalism for those who provide the vital administrative functions that support every business. The individual will have demonstrated not only excellent technical skills but also outstanding customer service, high levels of innovation and superb time management.

The recipient will be widely respected and valued as a critical cog in the success of the organisation. The finalists were:

• Claire Moore, Armourguard Security

• Joanna Marsh, FIRST Security Guard Services Ltd

• Judith Paterson, Armourguard Security

The winner of the award for Security Administrator of the Year is Joanna Marsh.

Alex commenced employment in February this year and was originally placed in a customer focused role with a DHB. His ability to communicate, establish relationships and demonstrate situational awareness saw him quickly promoted into a demanding core

Joanna is recognised as the go to person by the First Security sales and operations teams and their customers.

According to FIRST’s General Manager Sales Jemima Briggs “Jo is hugely committed and exudes professionalism. She is that unsung hero that enables everything from operations to client relationships to run smoothly. The level of support Jo gives to the sales and operations teams allows everyone to be more effective in their own roles”.

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A key customer says ”Jo exemplifies consistently superior levels of time management. She is exceptional at replying to emails and keeping in touch. She consistently fulfils our operational requests and always advises of any information we need to be aware of.”

Design and Support Electronic Sector Professional of the Year

Sponsored by Rothbury Insurance Brokers, this award recognises the excellence, commitment and professionalism of those providing design and support services to the electronic sector of the security industry.

This award is presented to an individual who has demonstrated not only technical expertise but also exemplary customer service and continually meets or exceeds best practice. The recipient is a person who provides a valuable role within the business and sets high standards. The finalists were:

• Hennie Lombard, Gallagher

• Jonathan Welsh, Advanced Security Group Ltd

• Lee Ashton, Optic Security Group

The winner of the award for Design and Support Electronic Sector Professional of the Year is Lee Ashton. As Optic’s Senior Design Engineer,

consistently highlight his amazing technical skills, his ability to deliver solutions to scope and on time and his exemplary customer skills.

Install and Service Electronic Sector (SME) Technician of the Year

Sponsored by Gallagher, this award is specific to SMEs with five or less technicians in their employment and recognises excellence, commitment and professionalism of those operating as Security Technicians and providing installation and/or service duties.

The award is presented to an individual who has demonstrated not only technical expertise but also exemplary customer service and continually meets or exceeds best practice. The recipient is a person who provides a valuable role within the business and sets incredibly high standards. The finalists were:

• Linda Halverston, Matrix Security Group

• Melisha Mar, BC Security Limited

The winner of the award for Install and Service Electronic Sector (SME) Technician of the Year is Melisha Mar.

Communication Centre Operator of the Year

Sponsored by Gallagher, this award recognises excellence, commitment and professionalism within the “Communications Centre Operator” sector of the industry.

The individual(s) will have demonstrated a high degree of technical competence and an outstanding level of service delivery that consistently exceeds customers (be they internal or external) expectations. The recipient is a person(s)who inspires others and sets incredibly high standards. The finalists were:

• April Tanga, Watchdog Security Group

• Iaana Tawha, FIRST Security Guard Services Ltd

• Leanne Larkins, Matrix Security Group Ltd

The winner of the Communications Centre Operator of the Year is Leanne Larkins.

Lee is responsible for the design and technical scope of a range of projects. Lee brings a deep understanding of complicated solution builds and integration, having worked on some of the most secure and complex sites in New Zealand where there is little room for error and sound design and decision making is paramount.

Lee’s nomination was supported by a number of customer referees who

Over the last seven years Melisha has developed exceptional expertise and know how in terms of designing, developing and delivering IT Security Network projects on time and within budget.

She has a unique ability to completely understand a project from beginning to end as well as the ability to explain it to others where required, including the client. A key customer states “Melisha has always been an absolute pleasure to work with and goes out of her way to deliver projects to the highest standard and in a timely manner.”

Leanne has worked in the Matrix Security Communications Centre for 14 years. She is dedicated, efficient and unfailingly punctual.

She has the highest degree of technical competence in the Comms Centre and delivers training for all new starters on monitoring signals and emergency procedures. Leanne also steps into the Despatch role which requires accurate and timely response with frontline staff.

Leanne has on many occasions demonstrated the ability to resolve issues and handle difficult situations with remarkable patience and admirable tact. In the team she is trusted and respected for her teamwork, always making a difference by going over and beyond what is expected. She is a well- respected

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union delegate, a member of the H & S committee, and company first aider and fire warden.

Security Consultant of the Year

Sponsored by Gallagher, this award recognises the Security Consultant who has demonstrated outstanding performance in their role. Consultants often play a key role in offering expertise and insight that can transform the quality and effectiveness of service, product or system that is offered.

It recognises the existence of distinct skill sets and crucially, the way they are harnessed and managed, to make a substantial and quantifiable difference to the security strategy and/ or practice of their customers. The recipient will be a strong proponent of industry best practice, will be suitably qualified and experienced and be a person who inspires others and sets incredibly high standards. The finalists were:

• Jo Lloyd, Straif Security Specialists

• Matthew Wood, October Protection

• Ravina Ram, Matrix Security Group Ltd

The winner of the award for Security Consultant of the Year is Jo Lloyd.

requirements, including conducting a security review programme for the MIQ quarantine facilities when they were first established. Where Jo has really stood out is her willingness to support her colleague’s development through mentoring and the provision of technical advice and assistance.

Customers all comment favourably on Jo’s wealth of knowledge and practical experience in protective security requirements and bringing the requirements into day-to-day operational delivery.

Outstanding New Product or Service of the Year

Sponsored by Optic Security Group, this award celebrates an organisation that has locally developed and delivered technical innovation and excellence in the security sector. The product or service must have been developed in New Zealand and be recognised as “best in field” and “market leading” and provide clear differentiation over competitor offerings. The finalists were:

• Crosbies Security Limited – Smart Solar Towers

• FIRST Security Guard Services Ltd – WelfareFirst

• Gallagher – SMB Key Tags

The winner of the award for Outstanding New Product or Service is Crosbies Security Limited for their Smart Solar Towers.

The Smart Solar Towers provide high quality camera coverage and are packed with software features including people detection, luggage removal analytics, alarming capability and more. To date there are 288 Smart Solar Towers in operation across the nation.

The focus of the Towers is to stop the crime occurring in the first instance and in the last 12 months, in excess of 350 calls have been made to Police to alert them to suspicious activity occurring on sites. When a genuine activation occurs, the spotlights come on and the 110 decibal siren thunders a spoken warning at the offenders instructing them to leave the site. It sends them running!

Security Integrator of the Year

Sponsored by Hikvision, this award recognises an individual or an organisation who has embraced the role of integrators in bringing together security subsystems into a whole and ensuring those subsystems function together effectively.

The recipient will have demonstrated technical expertise, sound knowledge of security risk and needs assessments, exemplary customer service and consistently delivers a physical security programme that is supportive of a healthy enterprise. The finalists were:

• Advanced Security Group Ltd

• ARC Security team - Andrew Chuter, Rachel Chuter, Jayne Wright, Kyle King, Matt Watts, Carlos Timms, Brocke Reti, Herman Sevenster, Rodney Ward and Devon Philpott

• Optic Security Group team - Lee Ashton, Karl Philbin, Bartho Huyser and Sam Xie

Jo co-owns a small Wellington based security consultancy. She operates as a principal consultant providing expert threat-driven and risk-based advice and assistance to government agencies, local government and private sector entities.

Her nomination states “Jo has never shied away from taking responsibility for a task, volunteering for difficult or short-notice operational

Crosbie’s are a family-owned solar security company based in Pukekohe. The Smart Solar Towers are the pillar of the businesses success and are designed and built by the Crosbie’s team in Pukekohe and in excess of 70% of componentry is manufactured in New Zealand, along with in-house software development.

The winner of the award for Security Integrator of the Year is Advanced Security Group Ltd.

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Advanced Security has been part of the electronic security landscape since 2002 and has seen tremendous growth during this time. The company now has 16 offices around New Zealand meaning that they are located where their customers are.

The company values its people, capability, customers and growth. That means that people and communities are the first building block of the business. They ensure the team has the capability they need to deliver the technical requirements of their customers to the highest degree.

As a demonstration of their capability, the nomination for Advanced Security Group Ltd provided overviews of landmark projects including the Te Pae Convention Centre in Christchurch.

Customer Champion of the Year Sponsored by Hikvision, this award recognises an individual in the role of Business Development Manager, Sales Consultant or Sales Manager who has demonstrated outstanding performance in their role. These roles require a high degree of operational skill and knowledge together with demonstrated empathy towards understanding their customers business needs and meeting the required outcomes.

The recipient is an individual with a history of developing close and long-standing relationships with their customers and is viewed as providing a substantial and quantifiable benefit to the customers business operations. The finalists were:

• John Dumelow, Gallagher

• Karl Philbin, Optic Security Group

• Richard Sissons, Advanced Security

The winner of the award for Customer Champion of the Year Category is John Dumelow.

A true customer champion for Gallagher, JD has been with the business for over 25 years, managing sales for different parts of New Zealand – and at one point, the whole country – at various times throughout his career.

One of the things that JD is best known for is his phenomenal relationship building skills. Over his many years with Gallagher, he has built long-lasting and established relationships across the industry with customers, Channel Partners, and Gallagher staff alike. He has an outstanding memory for people’s names, their role, and – where applicable – all the previous roles they have held while he has known them.

Customers describe JD as “infectiously upbeat” and state “JD understands how to communicate in an approachable and authentic manner, he has never claimed to be a technical guru but always makes the connection to the right people within his team. He is passionate and loyal to his brand and his customers”.

Outstanding Staff Retention/Staff Development Programme

Sponsored by New Zealand Security Magazine, this award celebrates an organisation that has implemented a staff retention or developmentbased programme that has delivered quantifiable and measurable outcomes and placed that organisation as both a preferred employer and provider for customers. The initiative will have become embedded in the culture and operations of the organisation and provides clear differentiation over other providers. The finalists are:

• Advanced Security Group Ltd

• Rachel Rust, Tātaki Auckland Unlimited

The winner of the award for Outstanding Staff Retention/Staff Development Programme is Advanced Security Group.

Advanced Security wants staff to bring their whole selves to work, and actively supports them in doing so. They are committed to empowering, engaging and recognising their teams, helping them to achieve greatness every day.

As part of this, the company provides a broad package of initiatives that includes mentoring, staff awards, staff perks, mental health support, unlimited sick leave in specific circumstances, learning and development including internal leadership scholarships.

Patrol Officer of the Year

Sponsored by Mobilcard, this award recognises excellence, commitment and professionalism within the patrolling sector of the industry, including service to customers and outstanding acts.

The award is presented to the individual that has gone beyond what could have been expected of them in providing a level of service that exceeds the customers and/or managers expectations. The recipient is a person who inspires others within the team and sets incredibly high standards. The finalists were:

• Mark Sopoaga, Armourguard Security

• Sone Filoa, Matrix Security Group Ltd

• Vea Tetevano, FIRST Security Guard Services Ltd

The winner of the award for Patrol Officer of the Year is Vea Tetevano.

Well respected by her colleagues, Vea stands tall in embodying the qualities and values that those involved

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in the profession of physical protection aspire to. She shines incandescently as an example to those who work with her.

Her Service Manager comments “Our clients are very happy with her as they find her exceptional in her duties, appearance and demeanour. She always shows up on time and no matter if it a day or night shift, she will always lend a helping hand to cover for any shift requested. She is always ready, willing and able to complete all tasks before her”.

A customer commended her for her actions last December when on duty at Wynard Quarter, Vea observed a teenage girl standing on the tidal steps at the waters’ edge and shouting that she was going to kill herself. Vea acted quickly, running to the girls aid and when the girl entered the water, Vea followed her in, talking to her calmly and consoling her whilst Police and Coast Guard were called.

The arrival of the Police boat agitated the girl further. Vea remained with her in the water, talking her down in her calm and reasonable manner and eventually the girl allowed Vea to pull her back to the shore and safety.

Guarding Sector Trainee of the Year

Sponsored by SkillsVR, this award recognises an individual who has made outstanding progress in professional development and training for their role in the guarding sector of the security industry. They will have displayed commitment towards training and achieving results through the NZQA national qualification network.

The recipient is a person who inspires others and always leads by example. The finalists for Guarding Sector Trainee of the Year were:

• Amanvir Singh, Armourguard Security

• Kayne Greenwood, Red Badge Group

The winner of the Guarding Sector Trainee of the Year is Kayne Greenwood.

Whilst Kayne has been in the industry for approximately 7 years in a casual capacity, it wasn’t until

December last year that he took the leap from Property Management to being a fulltime Coordinator with Red Security.

Kayne quickly identified that he wanted to become a CoA Trainer, so while learning a new role and dedicating time to new clients and staff development, Kayne has successfully enrolled in and completed his Level 3 National Certificate in Security. Kayne has also recently completed the Train the Trainer course enabling him to train Red Badge staff in their mandatory CoA unit standards.

Security Officer of the Year Sponsored by Strategic Defence, this award recognises excellence, commitment and professionalism within the guarding and cash-in-transit sectors, including service to customers and outstanding acts.

This award is presented to the individual who has gone beyond what can reasonably be expected of them in providing a level of service that exceeds the customers and/or managers expectations. The recipient is a person who inspires others and sets incredibly high standards. The finalists were:

• Keith Forster, Armourguard Security

• Simon Jamieson, Millennium Services Group

• Vinay Nair, Matrix Security Group Ltd

The winner of the award for Security Officer of the Year is Keith Forster.

It is not often that a Security Officer gets to save a life – much less doing it twice in 2 weeks.

The dramas involved Security Officer Keith Forster saving a young woman from serious injury or death

near an Auckland railway station on two separate occasions.

He was on duty in the early hours of 7th December 2021 when he noticed the woman behaving erratically on an overhead footbridge. Concerned, he engaged her in conversation, where it became clear that she was in a suicidal state of mind. Keith continued to talk to her whilst discreetly calling emergency services for assistance.

Before support could arrive, the woman climbed on top of the footbridge’s safety rails, so Keith leapt into action, pulling her back of the ledge, holding and reassuring her until the emergency services arrived.

Two weeks later Keith was involved in a near identical situation where he again prevented the same woman from jumping off a bridge. In that case, Keith asked a nearby member of the public to call 111 whilst he ran onto the bridge and grabbed the young woman, who had climbed up and over the railing. He also asked the bystander to get a nearby security guard and both Keith and the second guard managed to hold and restrain the woman until the Police arrived.

Keith’s efforts were recognised by a Police Commendation.

Install and Service Electronic Sector (Corporate) Technician of the Year

Sponsored by Alarm Watch, this award is specific to larger corporates who have in excess of five technicians in their employment and recognises excellence, commitment and professionalism of those operating as Security Technicians and providing installation and/or service duties.

This award is presented to an individual who has demonstrated not only technical expertise but also

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exemplary customer service and continually meets or exceeds best practice. The recipient is a person who performs a valuable role with the business and sets incredibly high standards. The finalists were:

• James Shearer, Watchu Security

• Louis Crafford, Evotek Technologies

• Nikki Sutherland, Optic Security Group

• Thomas Lancaster, Advanced Security Group Ltd

The winner of the Install and Service Electronic Sector (Corporate) Technician of the Year is Thomas Lancaster.

Security Supervisor/Operations Manager of the Year

Sponsored by Dahua Technology, the Security Supervisor/Operations Manager of the Year recognises those who through security expertise, operational knowledge, customer service and skilful and innovative leadership, ensure the delivery of services that consistently exceed customer expectations.

Security Supervisors and Operations Managers provide a critical function ensuring service delivery and the recipient will be an inspirational leader and innovator, team focused and committed to delivering exceptional service on a 24 x 7 basis. The finalists were:

• Gary Wyatt, Platform 4 Group

• Lorraine Jones, Armourguard Security

• Nathan Cray, Global Security Solutions Ltd

• Su Kaur, FIRST Security Guard Services Ltd

The winner of the Security Supervisor/Operations Manager of the Year is Gary Wyatt.

and stakeholders and from the glowing references it is very obvious that Gary was a critical component to that success.

Ian Dick Memorial Award for Security Professional of the Year

The award celebrates the contribution of Ian Dick, a stalwart of the security industry and a significant contributor to improved training and standards across all facets of the security industry. It recognises the individual who has scored highest across all categories and is recognised as the Supreme Award Winner and Security Professional of the Year.

The winner of the Ian Dick Memorial Award for Security Professional of the Year is Keith Forster of Armourguard Security.

Thomas Lancaster transferred from the Auckland office to the Rotorua Branch of Advanced Security in February 2019 as a Junior Security Technician.

Thomas has quickly demonstrated his huge potential as a technically competent technician and as such was taken under the wing of the Senior Security Engineer and mentored through his Level 3 Security Technician Certification. Thomas successfully completed the qualification and is now progressing through the Level 4 Project Management qualification.

Over the last two years Thomas has been heavily involved in a large project for a government client and has taken a leading role in ensuring the success of the project, which was originally beset with cost blowouts and delays.

The clients’ testimonial noted “we were very impressed by the installation quality and workmanship on the project and believe it would be one of the best, if not the best, they have seen”.

Gary Wyatt has worked in the New Zealand security industry since 1998 and has been with P4G since 2012. Last year Gary led the service delivery for the first ever concert to be held at Eden Park Stadium – a sold out Six60 show for 60,000 fans.

The planning involved three months of intense meetings with stakeholders including stadium management, promoters and production managers, Auckland Council stakeholders and the very important neighbourhood association.

The outcome was a hugely successful event for the fans, media

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Ian Dick Memorial Award for Security Professional of the Year

Women in Security Awards Aotearoa is back

Now in its third year, Aotearoa’s original Women in Security Awards are back!

Nominations from across the physical–cyber security spectrums, investigations, intelligence, and resilience are now being sought.

The New Zealand Security Sector Network (NZSSN) and Women in Security & Resilience Alliance (WISECRA) are pleased to announce that nominations for the 2022 Women in Security Awards Aotearoa are now being accepted.

The Women in Security Awards Aotearoa (WiSAA) initiative was established in 2020 to recognise women who have advanced the Aotearoa New Zealand security and resilience sectors.

Nominees must be women, or identify as women, with more than three years of experience in either the physical security, personnel security, information security, or resilience disciplines, and be actively practising in Aotearoa New Zealand. Nominations will be assessed on the extent to which the nominee’s efforts over the past 12 months reflect the values articulated in the category descriptions (listed below).

“This is a particularly interesting and important awards programme,” said NZSM chief editor Nicholas Dynon. “What makes WiSAA really special is the fact that it cuts across security domain boundaries and across the public, private, and community sectors. It is a truly silo-smashing programme designed to bring us all together in celebration as security-focused professionals.”

Nominations are encouraged from across the private, public (including government, education, military, and law enforcement) and community sectors. It is important to note that these awards are open to the broader security sector, not just ‘industry’. Self-nominations are welcomed.

This year sees an expanded format, with four new categories among the line-up:

• Consultant – A professional who excels in providing advice and expertise to (or in) organisations to help them improve their security and/or resilience performance.

• Investigator – A professional who has achieved excellent outcomes in the examination of crimes, problems, statements, etc. in order to discover the facts.

• Analyst – A professional who excels in collecting, processing, and/or analysing security information.

• Engineer – A professional working within software or hardware engineering that has excelled in the delivery of security outcomes.

• Executive – A professional who has excelled in developing and implementing security strategies, policies, protocols and procedures, and controlling budgets for security and/or resilience operations.

• Leader – A professional who inspires as the leader of a team or teams, such as a team leader involved in the recruiting, training and supervising of security officers, or an operations manager.

• Educator – A professional who has achieved excellent knowledge-based outcomes in the teaching, informing or inspiring of others.

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• Thought Leader – An influential professional who has expertise, insight, and a valuable perspective; one that challenges thinking, encourages colleagues and supports change.

• Indigenous Advocate – A professional supporting grassroots Indigenous movements to protect, respect, and fulfil the rights of their communities.

• Rising Star – An early career professional who is expected to achieve great things in the security and resilience sector.

The deadline for nominations is 4:00pm, Friday 04 November 2022, and nominations of no more than 800 words (including any supporting material) are to be emailed to awards@defsec.net.nz.

Winners will be announced in New Zealand Security Magazine, Line of Defence Magazine the Defsec New Zealand website, and across social media.

The judging panel of eminent security professionals is set to be announced in early October. The panel will judge the nominees on the merits of the submitted nominations. The panel may place a nomination in an alternative category if, in their judgement, the nomination is a better fit for that category.

Examples of information the panel will be looking for in the nominations include:

• Describe the person you are nominating and what they’ve done to inspire you to nominate them.

• Who benefits from the work, contribution, or influence of this person – and how?

• How does this person set a positive example for other fellow Women in Security and showing them the potential for change?

• Describe the commitment of time, risks, and challenges overcome to create an impact to this point (this may still be ongoing). What have they done that has gone above and beyond to show leadership, create change, and give back?

• How thoughtful, creative, and unique is this person’s approach to their challenge, opportunity, or situation?

• How has this person clearly demonstrated a positive impact in their area of influence? How is / has this been measured?

• If known, how does this person plan to grow and/or adapt their work, contribution, or influence in the future? How would winning this award impact this person and the work that they are doing?

The stories of previous Women in Security Awards

Aotearoa winners can be viewed on the Defsec New Zealand website at https://defsec.net.nz/tag/women-in-securityawards-aotearoa/

About the New Zealand Security Sector Network

The NZSSN is an informal community of industry and professional associations and academic research centres situated within or focused on Aotearoa New Zealand’s security and resilience sectors. Organisations within the community include (among others) the New Zealand Security Association, ASIS International New Zealand Chapter, and Massey University’s Centre for Defence and Security Studies.

The aims of the NZSSN include the enhancement of cross-domain understanding and collaboration within security, the development of meaningful partnership between the public and private security sectors (government and industry), and the promotion of informed public discourse in relation to security issues.

About WISECRA

The Women in Security & Resilience Alliance is a global network that brings women in security and resilience roles together to share ideas and best practices. WISECRA is a sub-network of the Security Partners’ Forum, an international, not-for-profit agile network that allows associations, educators and experts specialising in all areas of security (cyber, physical, peacekeeping, etc.) to exchange ideas and policy frameworks.

NZSM 31October/November 2022

Advanced Security Group take home three New Zealand Security Industry Awards

Advanced Security Group walks away with three category wins at this year’s New Zealand Security Awards.

Advanced Security Group was again recognised as New Zealand’s Security Integrator of the Year for New Zealand, repeating its 2021 win in that category.

Adding to its haul, it also took home the award for Outstanding Staff Retention and Staff Development Programme and Install and Service Electronic Sector (Corporate) Technician of the Year, which was won by Advanced employee Thomas Lancaster.

This is the fourth time that the security integrator has taken out both the Outstanding Staff Retention and Staff Development Programme and Security Integrator of the Year categories.

In accepting the Security Integrator of the Year award, Hayden George, Advanced Security Group General Manager paid tribute to the broader Advanced Security team.

“What I really love about this award is that it recognises all of our people. From the people that are out there doing it day and night, to the people in the office, to the leadership team and to our apprentices,” he said.

“I’m super proud of our team and what they accomplish day in and day out for our customers. It’s a massive reflection of the great work that our team does.”

Advanced Security Group also commended team members Nick Kirk, Richard Sissons, and Jonathan

Welsh for being recognised as finalists respectively in the Electronic Trainee of the Year, Customer Champion of the Year, and Design and Support Electronic Sector Professional of the Year categories.

In a media release, parent company TPT Group noted that 2022 is a special year for Advanced Security with the business celebrating its 20 year anniversary. The Group also recognised those associated with this year’s NZ Security Awards.

“Congratulations to all of the finalists and winners across the industry, some amazing people doing amazing things. We sincerely thank

Gary Morrison and the New Zealand Security Association for an incredible event and for all they do to further develop the industry.”

Advanced Security is one of the largest corporate and industrial electronic security integrators in New Zealand, with a network of 24 offices across the country.

The company forms part of the Advanced Group, which consists of Advanced Security, ASG Technologies, Cablenet, and IT Engine. As a wholly owned subsidiary of ultimate parent company TPT Group Holdings (NZ) Limited, Advanced Group is New Zealand owned.

32 NZSM October/November 2022
Nick Kirk, Thomas Lancaster, Brent Corbett, Teresa Seux, Richard Sissons, Sam Wheatley, Mike Marr, Hayden George, Jonathon Welsh, and Brian Stanley.

Gallagher team member recognised as Customer Champion of the Year

Gallagher celebrates the contribution of John Dumelow to the security industry, winner of the Customer Champion of the Year award at the 2022 New Zealand Security Awards.

In April this year, John Dumelow (JD) moved into the newly created role of Key Client Manager –Upper North Island, where he has been closely supporting Gallagher’s key customers, such as universities, banks, and healthcare providers, alongside their Channel Partners.

“I am very proud to have won this award and feel honoured to be recognised for my contribution to the industry over the past 25 years,” said JD about the award win.

“I would like to thank Sir William and the wider Gallagher family for all the opportunities and support I have been given this past quarter-century. The security industry is a special one to be part of, with many rewarding jobs within the sector.”

“JD has been an integral part of Gallagher’s sales team in New Zealand for over 25 years,” said Brad Small, Regional Manager for New Zealand and the Pacific Islands. “During this time, he has built many long-standing relationships with Gallagher’s customers and Channel Partners, entrenching himself in our customers’ businesses to help them get the most out of their Gallagher system.

“We’re so excited to see JD win this well-deserved award, which not only recognizes his exemplary customer service skills and the outstanding performance he brings to his role, each and every day – but his longstanding service to both Gallagher and the industry as a whole.”

Another member of Gallagher’s Sales Team, Hennie Lombard, Technical Business Account Manager, was named a finalist in the Design and Support Electronic Sector Professional of the Year category. Additionally, Gallagher’s SMB Key Tags were a finalist for the Outstanding New Product/Service Award.

The NZ Security Awards wins come a month after Gallagher was recognised as Advanced Security’s Supplier of the Year.

Gallagher, were honoured to be named the winner of Advanced Security’s Supplier of the Year Award for 2021/2022 at the Advanced Group Annual Supplier Awards in Auckland in August. Gallagher has been recognised in the top three suppliers over the past seven years of the Awards.

“We’re very excited by this win,” said Brad Small. “We have worked in partnership with Advanced Security for many years and they are an important part of our business ecosystem.

“This award recognises the hard work of a huge range of people at Gallagher, from our New Zealand sales team to technical support, ordering, distribution, and more. That means that all of Gallagher won this award and I’m so very proud of us for delivering the best support for our valued Channel Partner.”

34 NZSM October/November 2022

Optic Security Group achievers recognised at the 2022 New Zealand Security Awards

Two members of the Optic Security Group team have been recognised as category winners at the 2022 New Zealand Security Awards.

In first in-person edition of NZ Security Awards Gala Dinner following the outbreak of COVID-19, Lee Ashton was recognised for excellence in his role as Optic’s Auckland-based Senior Systems Architect, winning the Design and Support Electronic Sector Professional of the Year award.

In 2021/22, Lee led several complex security system design and implementation projects across New Zealand and across the Tasman. These involved working closely with geographically dispersed stakeholders, including IT teams, site security, and facilities teams to deliver integrated and centrally managed multi-site solutions.

“Optic’s ability to provide solutions that reconcile security risk with customer specifications, budgets, site specifics and people-focused outcomes, is dependent on a design team that is both technically gifted and creatively outside of the box,” said Optic’s Managing Director, Mark Lloyd, “and to this end we are extremely fortunate to count Lee Ashton as a senior technical design lead.

Lee’s achievements are already widely recognised among his Optic and industry peers, but he keeps on going from strength to strength – there’s just no stopping him.

The win represents a double for Lee, who was awarded in same category in 2021.

Wellington-based Security Technician Tipene Henare was also recognised for his outstanding progress in professional development and training, taking home the Electronic Trainee of the Year award.

“As the leader of a business, it’s particularly gratifying when I hear about the work of exceptional trainees we are developing, and Tipene really is a shining example of just how exceptional a trainee can be,” said Mark Lloyd. “He has made a significant and positive impact on our Wellington and Central Region operations.”

“While continuing to learn his trade, Tipene has impressed those around him, and his example inspires those around him to be better at what they do. Although only newly an apprentice, he is also adding real value to our projects and working at

a level far in excess of his 12 months’ experience with Optic in the electronic security technical trade.”

Optic was a proud sponsor of this year’s awards, sponsoring the category of ‘Outstanding New Product or Service of the Year’. The winner’s trophy, presented by Optic’s General Manager New Zealand Mike Nugent, went to Crosbies Security Limited for their Smart Solar Towers.

Optic was also proud to have a number of shortlisted finalists within its ranks, including Customer Champion of the Year finalist Karl Philbin, Install and Service Electronic Sector (Corporate) Technician of the Year finalist Nikki Sutherland, and Security Integrator of the Year team of finalists Lee Ashton, Karl Philbin, Bartho Huyser, and Sam Xie.

NZSM 35October/November 2022

2022 ISANZ Awards Finalists

Revealed

From large-scale firewall deployments to scam simulators and information security professionals and businesses from across the country, a full slate of finalists have been announced in the 2022 iSANZ Awards.

The annual iSANZ Awards were established eight years ago to recognise the achievements of New Zealand people and organisations in the cybersecurity and information security (InfoSec) field.

iSANZ Chair Kendra Ross says the awards attracted many high quality entries this year, including in two new categories - Best Senior Security Practitioner, and Best Security Team.

From an incredible number of amazing entries the independent judges of the awards have recognised the following finalists in each category:

Best Security Project or Security Awareness Initiative

• Sharesies for firewall deployment across its New Zealand and Australian networks by Fastcom. • Education Arcade for its NFT scam simulator.

• Mindshift for its small business cybersecurity training.

Best Senior Security Practitioner

• Alastair Miller - Principal Advisory Consultant at Aura Information Security.

• Todd Skilton - Chief Information Security Officer at Toka Tū Ake EQC.

• Nyuk Loong Kiw - Chapter Area Lead at Spark Cyber Defence Tribe.

Best Start-Up or New Business

• DataMasque

• Blacklock Security

• Mindshift

Up-and-Coming Cyber Security Star

• Amina Aggarwal from Spark.

• Saptarshi Karmakar (Rik) from the Ministry of Justice.

• Katherine Lennox-Steele from Unisphere, and Cyber Tribe.

Best Security Team

• Kordia’s Vulnerability Management Team.

• Toka Tū Ake EQC’s Information Security Team.

• Spark’s Cyber Defence Tribe.

Best New Zealand Security Service or Product

• National Cyber Security Centre (NCSC) for its malware free networks initiative.

• Blacklock Security for its selfservice penetration testing platform.

• Mindshift for its tailored programmes of cybersecurity training.

Kendra says over the past year, the iSANZ Board has continued to see how individuals and businesses from across the country are positively addressing the most pressing cybersecurity challenges, with a focus on excellence, innovation, and leadership. This was

well and truly reflected in this year’s entries.

Being selected as a national finalist is a significant achievement, she saysone that highlights each of the finalists’ dedication to information security.

“We want to thank everyone for taking the time to enter the 2022 awards. It’s encouraging to see the range of work being done to help protect networks, our people and our country from cybercrime and malicious online activity.”

Winners will be announced at a gala awards evening on 01 November in Wellington, where a person, event or organisation will also be crowned in a special nominated Hall of Fame category.

The 2022 iSANZ Awards are proudly sponsored by Datacom, Quantum Security, Duo a division of Sektor, Spark NZ, Kordia, SailPoint, Check Point, Palo Alto Networks / NEXTGEN Group, CyberCX, NTT and NCSC. Supporting partners are NZITF, SiteHost and 1st Tuesday.

36 NZSM October/November 2022
Kendra Ross, iSANZ Chair
NZSM 37October/November 2022 Loktronic Limited Unit 7 19 Edwin Street Mt Eden Auckland P O Box 8329 Symonds Street Auckland 1150 New Zealand Ph 64 9 623 3919 Fax 64 9 623 3881 0800 FOR LOK mail@loktronic.co.nz www.loktronic.co.nz Loktronic for Quality and Value backed by Guarantees LoktronicLimi t e d sraey03s’ZNgnicivres S e c u r ity Industry

New Zealand Security Association CEO’s September Report

NZSA CEO Gary Morrison provides an update on Fair Pay Agreements, Electronic Security good practice workshops, industry standards and codes of practice, and the state of the economy.

Update re Fair Pay Agreements (FPAs)

As we have reported previously, the Fair Payment Agreement legislation is currently going through the Select Committee phase and will in all probability be passed into law before the end of this year.

Security Guards have been publicly mentioned by the government and unions as one of the first industry sectors likely to be involved in bargaining under the FPA legislation and whilst dependent on a ratification process, it is almost certain that the NZSA, as the peak industry representative body, will be the nominated as the negotiating party for industry employers.

Gary Morrison is CEO of the New Zealand Security Association (NZSA). A qualified accountant, Gary was GM of Armourguard Security for New Zealand and Fiji prior to establishing Icon Security Group.

Given that the legislation is yet to be finalised or passed into law, we need to be careful that we do not prejudge our position however we have consulted with employment relations specialists

and continue to maintain regular communication with both MBIE and Etu.

We have also created a FPA tab on our website – currently this provides guidance materials from MBIE and in due course, we will use this as a conduit for communication with industry employers who will covered by the FPA legislation.

Electronic security good practice workshops

Earlier this year, the Compliance and Standards Working Group within the Electronic Security Special Interest Group (ESSIG) identified a significant and worrying gap in industry knowledge of what Standards, Guidelines and Codes of Practice exist, and of most concern, what constitutes “good practice”.

With input from the ESSIG, the NZSA worked with industry experts

38 NZSM October/November 2022

Chorus have also advised that they have been receiving information requests from security providers with regards to the retiring of PSTN services. They advise that Chorus have no affiliation to the PSTN exit activity and that this a Spark and industry initiative. Enquiries with regards to the PSTN exit plan can be directed to https://www.spark.co.nz/shop/ landline/landline-migration/.

Crowded places strategy

As our borders open and we start moving towards summer, it is timely to review and be familiar with the crowded places strategy documentation – both for personal and business purposes.

Rosemary Killip (CEO for Building Networks) and Lincoln Potter (Independent Consultant) to develop a half day programme targeted at Access Control IQP’s, Security Technicians, Supervisors and entry level/apprentice technicians.

The programme has been delivered during August via meetings in Auckland and Christchurch and two on-line sessions. The response to the workshops has been exceptional with in excess of 140 attendees and very positive feedback.

For those who have been unable to attend, we have recorded one of the on-line workshops and this will be available via our training portal in the near future.

Based on the feedback received, it is our intent to run further good practice workshops in the future - probably on a six-monthly basis, and we welcome all suggestions on areas/issues for inclusion.

Industry standards, codes of practice and guidelines

As part of the good practice workshops, presenter Lincoln Potter has asked those attendees who are familiar with, and have access to industry standards, codes of practice and guideline documents, to raise their hands.

The result has been very disappointing with only a small number at each workshop responding positively.

We would like to remind the industry that the NZSA provides

complimentary access for members to many of these documents and in fact, many are free to all industry.

Resources available via the NZSA website include:

Under Good Practice Guideline and Industry Codes of Practice tab on home page (free access to all):

• Security Industry Good Practice Guideline (Protective Security)

• Access Controlled Doors Code of Practice

• Compliance Schedule Reference Guide

• Electro-Mechanical Controlled Locking Devices Code of Practice

• MBIE Compliance Schedule Handbook

Under Member Resources – Standards

NZ:

• NZS 4514-2021 Interconnected Smoke Alarms for Houses (Free Access)

• Other standards (Restricted access to NZSA Members on request.

Please see our website for the full list of available standards.

Chorus copper withdrawal update Chorus have advised that they are now in the process of transitioning the Copper Withdrawal programme from a test and trial phase into business-asusual channels.

For general enquiries please contact copperwithdrawal@chorus.co.nz.

The resources are comprehensive and include guidelines, posters and self-assessment tools that can be used with in your business or even provided to customers where appropriate. For more information refer to the Police website.

Are we heading for a recession?

Without wishing to finish this report on a negative, recent data releases have all provided strong evidence that our economy is heading towards a hard landing and the probability of going into recession next year.

The last few years have proven the resilience of the security industry during tough times but is important that business owners and managers give consideration to the possible ramifications of this – particularly where major customers may be impacted.

The retail trade statistics for the last quarter highlighted significant drops for those in the homeware and building supply sectors as a result of dropped consumer demand. Regions most impacted were Bay of Plenty, Taranaki, Gisborne, Manawatu, Wellington and Nelson.

I’m certainly not saying time for panic but along with high inflation, wage pressures and a tight labour market – it is certainly worthwhile keeping an eye on these trends and being prepared for possible customer drop-off or contraction of services.

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

NZSM 39October/November 2022

Joint IPCA/OPC investigation recommends overhaul of Police privacy practices

Independent Police Conduct Authority and Office of the Privacy Commissioner Joint Inquiry into Police conduct when photographing members of the public finds systemic privacy breaches.

The report found that a general lack of awareness amongst Police of their obligations under the Privacy Act has led to officers routinely taking, using and retaining photographs when it is not lawful for them to do so. It also found that thousands of photographs of members of the public were either incorrectly stored or retained.

The Joint Inquiry was initiated in March 2020 after Wairarapa whānau complained that Police officers were photographing their rangatahi in circumstances they felt was unfair or unjustified.

After subsequent media coverage led more people to report similar experiences, it became apparent that the issues these incidents raised had much broader application. The Inquiry considered wider concerns about the way in which photographs or video recordings of members of the public were being taken, used, and retained in a variety of policing contexts.

The Joint Inquiry highlighted that while Police will sometimes have lawful and valid reasons to take photographs, it must be done in a privacy-compliant way. “Digital photography can be a powerful policing tool,” stated an OPC media release, “but as sensitive biometric personal information it must also be collected, used, stored and retained lawfully and safely.”

The Joint Inquiry found that Police were not justified in photographing the rangatahi, as the photographs were not necessary for a lawful policing purpose. We also found that, in these incidents, Police had not properly sought consent from the rangatahi or their parents or caregivers before taking the photographs, and had not adequately explained why the photographs were being taken and what they would be used for.

Police had also developed a practice of regularly taking duplicate sets of “voluntary” fingerprints and photographs from youths who ended up in Police custody for suspected offending and retaining them for a longer period than permitted by the regime for compulsory prints and photographs under the Policing Act.

The joint inquiry also found a widespread belief amongst officers

that “there is no difference between photographing adults or youths for intelligence-gathering or investigative purposes, notwithstanding the fact that children and young people have special protections in the NZ criminal justice system, set out in both the United Nations Convention on the Rights of the Child (UNCROC) and the Oranga Tamariki Act.”

“Many officers mistakenly see consent as allowing them to collect personal information, including photographs and prints, in situations where the law does not otherwise allow them to do so,” stated the OPC. “We found that a person’s consent cannot make the otherwise unlawful or unnecessary collection of personal information lawful or compliant with the Privacy Act.”

40 NZSM October/November 2022
NZSM 41October/November 2022 Loktronic Limited Unit 7 19 Edwin Street Mt Eden Auckland P O Box 8329 Symonds Street Auckland 1150 New Zealand Ph 64 9 623 3919 Fax 64 9 623 3881 0800 FOR LOK mail@loktronic.co.nz www.loktronic.co.nz Loktronic for ex-stock availability LoktronicLimi t e d sraey03s’ZNgnicivres S e c u r ity Industry

New Zealand’s Security Industry - securing the future

The 2022 New Zealand Security Awards saw the official launch of New Zealand’s Security Industry - securing the future, a 24-page document designed to create better awareness of the security industry.

According to NZSA CEO Gary Morrison, the document was prepared as part of the NZSA’s 50th Anniversary “and brings together a high level overview of the industry, the role that security provides within our society and the opportunities for us to further contribute towards securing New Zealand’s future.”

“The intent is that we can use it to further discussions with key stakeholders, particularly within government, and to create a better awareness and understanding of the role that security has to play and what we can collectively do to achieve better outcomes,” he stated.

Drawing inspiration from the ASIAL Security 2025: A Roadmap for the Future report, the NZSA document provides clear advice to security providers, regulators, and clients and consumers in relation to their role in securing New Zealand’s future.

The remainder of this article is a curation of excerpts from the document.

State of the Industry

The industry has experienced strong multi-decade growth off the back of rising demand for its services, with forecasts of strong growth in the future, and is now significantly larger than the size of New Zealand’s police and defence resources combined.

New Zealand’s Security Industry - securing the future

September 2022

Voice of the Security Industry

42 NZSM October/November 2022
The
50TH ANNIVERSARY 1972 – 2022

Whilst the Private Security Industry has matured in its professionalism and operational standards in conjunction with this growth, further development is hampered by issues with industry regulation and self- regulation, the degree of public-private partnerships in security, and the extent to which private security is recognised and utilised as an enabler within the national security ecosystem. New Zealand lags behind similar international jurisdictions in many of these key areas.

Why the New Zealand security industry is important

As part of New Zealand’s national security ecosystem, the security industry performs a vital role within the economy and within communities.

Contributing to the economy

The Private Security Industry is a vital contributor to the New Zealand economy. It is an engine of growth, and an enabler for resilience in times of crisis and uncertainty.

Protecting communities

The solutions and services delivered by the Private Security Industry make New Zealand communities safer, contributing to crime deterrence and response, and improving perceptions of safety.

Enabling businesses

The Private Security Industry provides sophisticated business solutions to optimise organisations’ operations

– from security to communications, building management to business analytics.

Securing the nation

The Private Security Industry is a significant contributor to national security, protecting critical government and corporate infrastructure, protecting public places, and operating in the national interest.

Multiplying capability

The Private Security Industry delivers increased capacity when it’s most needed, from responding to emergencies to securing the nation’s Covid-19 Managed Isolation and Quarantine facilities.

Global issues, challenges and opportunities shaping the industry’s future direction

Cyber threats constitute a major risk exposure to individuals, critical infrastructure, and industry sectors. But these are counterbalanced by opportunities for the private security sector. The industry’s breadth and collective resources means that consulting, infrastructure and service provision, and research and development will continue to provide opportunities in the future.

The need for cybersecurity and ensuring data privacy has never been more critical. Although the industry is potentially well-placed in this regard, it needs to remain responsive to industry trends and directions.

Digitisation presents challenges for the Private Security Industry but also potential advantages arising from new construction technologies, smart building and community designs, and leveraging collaborative platforms and networks for improved public safety and commercial efficiencies. Digital transformation should be harnessed to deliver better electronic security offerings and to augment and improve security officer capabilities.

Covid-19 has seen an increase in demand for security personnel overall but with a decrease in some sectors. Post-Covid uncertainties highlight the need to up-skill and cross-skill security personnel in various roles within the industry in line with market demand.

Terrorism does not recognise national borders and does not differentiate between public and private sector organisations. The Private Security Industry plays a critical role in New Zealand’s national security, reflecting international experience where private security personnel are often the first to identify and respond to terrorist acts. This provides both opportunities and challenges in recruitment, training and deployment practices.

A sustainability approach to technology and operational practices will allow the Private Security Industry to make more informed procurement decisions and employ operational practices that optimise use of sustainable technologies. Adopting and championing sustainable practices will enable the industry to navigate physical and regulatory risks, meet market expectations, and more easily adapt to changing technology/ business practices and climate change-related uncertainties.

The size and public profile of the Private Security Industry means that there is an opportunity for the industry to have a significant impact in terms of social responsibility, especially in utilising green technology, smart devices and responsible staffing practices.

NZSM 43October/November 2022

What will a secure future look like?

Industry innovation and thought leadership

NZSA providing industry leadership in the form of strategic direction, innovation and representation, and governance by members of the Private Security Industry.

Training and professional development

Standardised training and certifications, ranging from technical apprenticeships and tiered officer licensing to management and leadership development.

Governance and accountability

Increased levels of compliance, due diligence, accountability and governance by members of the Private Security Industry.

Seen as a career

Private security to be more widely recognised as a profession and career of choice with multiple career development pathways.

Standardised licensing and certifications

Industry licensing categories to

reflect roles performed and include a requirement for continuing professional development as part of the licence renewal process.

Improved public image as a profession

Increased levels of trust and confidence in the Private Security Industry in government, among clients, and within society more broadly.

Improved client/market procurement More informed service end users,

moving from being cost to need focused, prepared to move beyond price in assessing ‘value for money’.

Multidisciplinary and system integration

The provision of holistic security offerings that deliver end-to- end solutions to end users across the security spectrum.

How New Zealand security providers can secure the future

• Being attuned to market disruptors

• Promoting the Private Security Industry as a career of choice

• Standardising Private Security Industry training and licensing

• Embracing technological innovation

• Providing market education and awareness

• Linking remuneration with qualifications and certifications

• Improving and increasing the profile of security professionals in corporate governance

• Promoting achievement of professional certifications

• Upskilling, cross-skilling and redefining the role of security personnel

• Continuing to provide a united industry voice

• Expanding the role for crisis management with government agencies

44 NZSM October/November 2022

REACH NEW HEIGHTS in Professional Excellence

ASIS accredited certifications can help you reach your career goals.

Validates your ability to conduct security investigations through the effective use of surveillance, interviews, and interrogations. Designed for those with 5 years of related experience.

WH Y EARN THE PCI DESIGNATION?

• Provides independent confirmation of your specialized skills in security investigations

• Gain global recognition by your peers and industry

• Get a competitive edge in the marketplace

• Enhance your career and earnings potential

• Enjoy personal satisfaction and professional achievement

Be one of the many ASIS board certified practitioners who are leaders, mentors, and trusted strategic partners, serving both their organizations and the profession.

“PCI is an important element in the ASIS C ertification programme, dovetailing into both CPP a nd PSP for a comprehensive understanding of broader security industry objectives. An effective and reliable investigation depends on objectivity, thoroughness, relevance, accuracy and timeliness. PCI helps identify critical investigative outcomes, including evidence collection, case management, and the process of offender detection, iden tification, interview and prosecution. Good physic al security designs, together with robust policies and procedures are key elements in a successful investigation. The PCI certification p rov ides an insight into how these pieces interrelate."

- D avi d H orsburgh, MSc CPP PSP PCI

WHY SHOULD AN EMPLOYER HIRE ASIS CERTIFIED PROFESSIONALS?

• Build a strong, dedicated team committed to high standards and continuing professional development

• Promote ongoing education of critical job knowledge and skills

• Feel confident that your staff are using best practices

• Recruit the most qualified professionals

• Reinforce or elevate your organization’s reputation and credibility

Increase the competency level of your staff by supporting your security professionals in their certification journey.

NZSM 45October/November 2022
Visit www.asis.org.nz

Inaugural Auckland Council Oranga Community Centre Rapuara Careers Service Day

On Thursday 29 September 2022, the Oranga Community Centre held their inaugural Rapuara Careers Service Day for the local rangatahi. Representatives from the security industry were there.

Delwyn Burke, Centre Manager, identified a gap for students that either didn’t have the academic and/or financial capacity for tertiary education and that pathways into alternative employment, such as through trades, presented an alternative opportunity.

Attracting students from One Tree Hill College, Onehunga High School and the online Te Kura – Te Aho o Te Kura Pounamu, the multi room community centre allowed for industry zones ensuring representatives were available to those seeking their next pathway.

Following her involvement with a successful physical security project in 2016, Delwyn contacted widely respected consultant and project manager, Andrew Thorburn, for assistance. Utilising his diverse network, Andrew quickly realised the potential of this initiative for an industry that is struggling to attract and retain people and skills.

Understanding the intended audience, and the importance of having broad representation, Andrew contacted associates within organisations, including New Zealand Defence Force (NZDF), E-Tec, New Zealand Security Association (NZSA), and New Zealand Network for Women in Security (NZNWS) to participate.

With exponential opportunity in STEM, this presented a direct link into these areas without the need for tertiary qualifications. Young wahine were immersed in the opportunities of cyber and information security under

the watchful eyes of NZNWS’ Tash Bettridge, Abby Zhang and Denise Carter-Bennett. Located just inside the main entrance, opposite NZ Police and E-Tec, they held a regular captive audience, which was very pleasing to see.

E-Tec was represented by trainer Brian Wilson who stated, “I love learning, and I don’t withhold information. I want to infect trainees with a bit of that passion. They will be running their own businesses someday and should believe they can explore that. They’re students now, but soon they will be our peers.”

NZSA, represented by Andrea Charlton and Napat Pawapootanon, were on hand to engage and distribute content relating to their members channels including manufacturing, personnel, physical and electrotechnology. Adjacent to

the Electrical Training Company, this afforded the opportunity for the rangatahi to not only discuss what was possible, but also to get hands on with the plug and play technology.

The NZDF was one of the busiest stands throughout the day and next year will see a more engaged stand including several assets for attendees to have a more tactile experience. With a broad range of options catering to a ‘one size does not fit all’, the NZDF stand highlighted the roles we all play in protecting our borders on land, sea and in the skies.

With successful registrations for engagement and training across all the entities, we can rest assured that new apprentices will be filling vacant positions in 2023 and beyond. Being the inaugural event, it has provided insights to make 2023 even better for both students and exhibitors.

46 NZSM October/November 2022
Loktronic Limited Unit 7 19 Edwin Street Mt Eden Auckland P O Box 8329 Symonds Street Auckland 1150 New Zealand Ph 64 9 623 3919 Fax 64 9 623 3881 0800 FOR LOK mail@loktronic.co.nz www.loktronic.co.nz Loktronic for Sales, Service and Support LoktronicLimi t e d sraey03s’ZNgnicivres S e c u r ity Industry
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