Choosing Seating for Hotel Operations Chairs are a critical aspect of hotel marketing, patron retention and staff operations. It goes without saying that you select chairs for their cosmetic look but woe betide the publican that neglects comfort. Hotel SA spoke to one hotel owner who said “the biggest mistake you can make is letting an 18-year-old decide because sometimes older patrons have more challenging body shapes and more aches and pains. “I always avoid having young staff selecting chairs for comfort. They need to fit every demographic.” There are many others factors to consider when choosing chairs for your hospitality venue.
32 | Hotel SA | W W W . A H A S A . A S N . A U
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