INFORMATION LITERACY IN PUBLIC LIBRARIES BRUNEI DARUSSALAM PUBLIC LIBRARIANS’ PERCEPTIONS ON INFORMATION LITERACY: A CASE STUDY
NORHASINAH BINTI HAJI MOKSIN SEPTEMBER 2016
METHODOLOGY
Using native language of the participant
Ethical Approval
2014
Qualitative
Telephone Interview
Case StudyDBP Library
Analysed
Fully Transcribed
Open Question
FrameworkSconul 7 pillars
Translated
Recorded
DEMOGRAPHIC ANALYSIS • Sample: 17 selected public librarians
WORKPLACE DBP Pusat
Muara
Lambak
Sengkurong
Tutong
Temburong
Belait
Seria
Pandan
Pandan, 1, Seria, 1, 6% 6%
EDUCATION LEVEL Degree in Library Management Library Diploma
POSITION
Diploma in different disciples
Library Officer, 3
Library Officer Assistant II, 9
Library Officer Assistant I, 5
Diploma in different disciples, 4, 25%
Temburong , 1, 6% Tutong, 1, 6%
O'Level
O'Level, 4, 25%
Belait, 1, 6%
Degree in Library Manage ment, 3, 19% Library Diploma, 5, 31%
Sengkurong , 1, 6% Lambak, 1, 6% Muara, 1, 5%
DBP Pusat , 9, 53%
RESEARCH OBJECTIVES: 1. To explore the public librarians' understanding on the term of Information Literacy.
2. To find out any Information Literacy programs or services in Brunei's Public Library
3. To discover the public librarians' perceptions on the teaching role in regard to Information Literacy in Brunei's public library.
4. To investigate the public librarians' perceptions on the challenges in providing Information Literacy services in Brunei's public library.
WHAT IS INFORMATION LITERACY? “To be information literate, a person must be able to recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information”
NEED
The American Libraries Association (ALA),1989 FIND EVALUATE
USE
THE IMPORTANCE OF INFORMATION LITERACY TO PUBLIC LIBRARIES “Schools and universities can provide information literacy support and instruction during years of formal education but do not serve individuals in the subsequent years of informal or self-directed study or life. As information literacy is a lifelong skill, public libraries are perfectly positioned to be a ‘constant presence throughout people’s lives,’ and able to provide ongoing support to individuals in developing information literacy skills” (Harding, 2008) “All citizens need their own internal navigation system to manage the information rich environment that now surround them. Citizens who lack the ability to find, evaluate and use information effectively may be left behind in terms of job opportunities, lifelong learning, quality of life and even access to basic services” (G.Anday, 2006)
FINDINGS & DISCUSSION 1 What are Brunei public librarians’ understanding on the term of Information Literacy (IL)?
Never heard the IL term before 28%
Confusions around the concept of IL
Able to define the basic full term of IL 6%
Perceived IL as reading
Understand some of the IL term 44% perceived IL as reading 22%
Never heard the IL term before
• It is common that many public librarians do not understand the concept of IL (Lewis, n.d.; Bruce and Lampson, 2002; Hart, 2006; Hall, 2009; Widdowson & Smart, 2013)
• Confusion between “Literasi Maklumat” and “Literasi” • DBP Library Mission is to empower reading cultureDBP Public librarian were focused on developing reading program than IL
• Lack of Professional training. • Lack of awareness
FINDINGS & DISCUSSION 2 Are there any IL programs or services provided by DBP library?
Train users how to use the elibrary portal 15%
Train users how to find information in the internet 19%
Computer training 12%
Reading Activities 31%
FINDING INFORMATION AS A STARTING POINT Train users how to locate the library resource manually 23%
READING CRITICALLY AS ONE OF IL ACTIVITIES
FORMAL COMPUTER TRAINING
FINDINGS & DISCUSSION 3 What are Brunei’s public librarians’ perceptions on the importance of teaching IL in the public library?
Positive reaction • “to educate is actually part of our work” (Participant 1)
Argued
Argued 18% Positive reaction/agree 82%
•“Information literacy is more common in academic library” (Participant 2)
Value of teaching IL in DBPLibrary
:
Increase library user
Enhance the role of Public Librarian
Improve the image of public library
FINDINGS & DISCUSSION 4
Poor network Management connection issues unsuitable Limited 8% library location 5% space 5% 5% Inadequate computers 5%
What are Brunei’s public librarians’ perceptions on the challenges in providing IL services in DBP Libraries?
Lack of response from users 17%
USER LACK OF DEMAND STAFF RESISTANT
Lack of training among the staff 13%
Lack of staff confidence 7%
Lack of demand 25%
The staff acceptance 5%
Different levels of knowledge among the users 5%
LACK OF LIBRARY FACILITIES
MANAGEMENT ISSUE
BEST PRACTICES Mission
Administrative and Institutional Support
Staffing
Goals and Objectives
Collaboration
Outreach
Planning
Pedagogy
Assessment/ Evaluation
THANK YOU