Complaints against the Curriculum Policy
COMPLAINTS AGAINST THE CURRICULUM INFORMATION AND GUIDANCE •
If parents consider that the school is not doing one or more of the following, they may complain: -
providing a curriculum to meet the needs of their child complying with the law on charging for school activities providing religious education and daily collective worship providing statutory information carrying out a statutory duty acting reasonably.
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Parents should complain initially to the Headteacher.
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If they are not satisfied they can refer it to the governing body.
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If they remain unsatisfied, they can put the complaint to the LEA, which will hear the complaint within 15 working days.
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The LEA must inform the complainant of the decision and required action. The decision of the LEA is final.
THE ROLE OF THE GOVERNING BODY •
establishes a Complaints Committee of three governors to hear complaints, advise the Headteacher on actions or decisions required and write to the complainant within two weeks, explaining the action taken and advising on the right to appeal to the LEA, if appropriate
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receives a termly report from the Complaints Committee detailing actions and outcomes
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reviews the policy policy every fourth year.
RELEVANT LEGISLATION AND PUBLICATIONS • •
Education Act 1996, Part V, Chapter 1 School Standards and Framework Act 1998, Part II
Policy created: December 2008 Adopted by Governing Body: December 2008 Review date: December 2011