Prompt CourtesA

Bv JACK DIONNE

This ir the third and lart of the "penonal contact" reries. The importance of the rubject cannot porsibly be overrated.

Io -y iudgment the ure of prompt courtery to the burinecs caller in the bushess office rhould occupy the eecond page itt tbe book of mcrchandiring.

The FIRST page tcade: "lVhatsoever ye would that otberr rhould do unto you, do ye eyen !o unto them.tt This ir commonly referred to as '3The Golden RuIe." At tbe bottom of page ONE there chould be a portrcripg dro: ..BE ABSOLUTELY DEPENDABLE.''

The other day ar I rat at a burinerc hmcheon the dircusion aro!€ in the immediate group concerning my two recent editoriale on "The Point of Contact.tt one of the men in the group declared himelf heartily in accord with my rentiments concerning the point of contact in the busine6 office, and that he kept a man in his outside office whore burine* it war to receive eyerlr onc who carne in, dircover their wantr promptly, etc.

Then up rpoke another man at the rame table, addre*ing the fint rpeaker, caying: tlf it were not for thic converration I would probably not have men. tioned thir, but I warmed my feet in your outride ofrice the other day for 3O minutec, and that rnan of yourr never seemed to 6nd time to give me a hearing, ro I left.t'

Then there wa! a heavy rilence.

Nothing unurual about the rituation. None of ur gives the proper aftention to this very important matter.

LE?S DO SO IN THE R TURE. Let ur make it our burine* to ree that every p€non who enterr our place of busines--extending the courter/ of a pereonal call regardleu of the buriners to be tranractd-.t" a prompt, courteous, intereated hearing.

We owe it, not only to the caller and thore whom he repreeentr, but to OURliELVES.

I heard one of the biggest bruiness men of the nation make a talk not long ago on the ridiculour red tape which many men weaye iuet inride the door of their burinecs officer, making themrelvec difficult of approach.-- He eaid that really BIG men are reldom hard to get to; that it ir the LITTLE men who are trying to act big, who generally play that part.