Burnaby Now November 30 2018

OPINION 6

SkyTrain isn’t a safe space

CITY 11

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COMMUNITY 13

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PRE-GAME CHEER: Players and coaching staff for the Millionaires do a team cheer before their game against the Canucks in the western regional blind hockey tournament hosted at Burnaby’s Bill Copeland arena. These visually impaired players use a special puck that has a bell inside of it and need incredible spatial awareness during games. PHOTO JENNIFER GAUTHIER

City scrambling to finally add winter warming centres Kelvin Gawley

kgawley@burnabynow.com

Within a matter of weeks, the City of Burnaby could finally have warming centres and a winter shelter for homeless people, after years of advocacy that fell on the deaf ears of the city’s former mayor.

“We’re overjoyed,” said Karen O’ Shannecary, with Burnaby’s Society to End Homelessness. “Homelessness is deadly ... and to be able to look forward to the opening of a shelter or a

warming centre – anything to help people stay alive and get basic needs met – is just incredibly awesome news.”

The society, formerly the Burnaby Task Force on Homelessness, has pushed for these life-saving facilities since 2005, O’Shannecary said, but it took October’s election of Mayor Mike Hurley for shelters to appear on the agenda.

On Monday, city council unanimously passed a motion directing staff to move forward with a plan to establish a warming cen-

tre in each of the city’s four quadrants and a temporary emergency shelter as soon as possible. Exact locations have not been set.

“It’s not humane to leave people out in these kinds of conditions,” said Coun. Pietro Calendino after introducing the motion while an hours-long downpour pelted the windows of council chambers.

In other cities (including Vancouver), warming centres are opened during cold and wet weather.They typically provide hot food and

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Temporary emergency shelters are generally operated by a non-profit with money from B.C. Housing 24/7 during the winter months. “These facilities offer overnight beds, food, washrooms and some common space for residents of the shelter,” a City of Burnaby staff report states.

Since 2005, Burnaby has had an extreme weather shelter open at West-

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minster Bible Chapel on Sixth Street (with Burnaby Alliance Church serving as a backup) on the coldest and wettest nights. But that shelter has only been open when temperatures drop below freezing or during prolonged inclement weather.

Last year, the extreme weather shelter was open 51 nights, with an average of eight people each night, according to the city. During the harsh winter of 201617, the shelter was open for a record 76 nights, provid-

ing a total of 709 bed-nights to the city’s most vulnerable residents.

But the inconsistency of that shelter failed to serve the needs of many of Burnaby’s homeless, O’Shannecary said.

It could be open one night, when temperatures hovered around -2 C, but closed the next if the thermometer rose to 2 C, she said.

That left people at the risk of pneumonia, she said.

Continued on page 5

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Citynow

Voyeurism trial begins for youth coach

Trial of Randy Downes details how suspicious border guards searching his phone started a chain of events Cornelia Naylor

cnaylor@burnabynow.com

Longtime Lower Mainland youth coach Randy Downes couldn’t have suspected a quick, cross-border trip in 2016 would spell the end of his 30-year coaching career and work as a youth sports photographer.

Downes, a Coquitlam resident who coached hockey and baseball in Coquitlam, Burnaby, New Westminster and other Metro Vancouver cities, was on trial for voyeurism in New Westminster this week.

He faces two counts of unlawfully observing or recording children under the age of 16 “where the children were in a place in which they could reasonably have been expected to be nude.”

The incidents allegedly happened in Coquitlam, Surrey and New Westminster between June 1 and June 9, 2013 and Aug. 2 and Aug. 18, 2015.

CONCERNING PHOTOS Downes had originally also been charged with making and possessing child pornography, but those charges were dropped after a preliminary inquiry because of a lack of evidence.

The six-month investigation that led to the charges was sparked by a stop at the Abbotsford-Huntingdon border crossing on March 21, 2016, the court heard this week.

Two Canadian Border Services Agency officers testified that Downes told them he had been at Bellis Fair mall that day for about three hours but that his only purchase had been a SIM card for his phone.

That led to a secondary inspection during which Downes’ cellphone was searched for evidence of other purchases.

Instead, CBSA officer John Silveris said he found several images in the phone’s deleted-photos folder of a child walking through the aisles of a store.

“I wanted to see if he knew the child, and I did ask him if he did,” Silveris told the court. “He told me he didn’t and he thought he deleted those photos.”

That prompted the border guards to search the other electronic devices in Downes’ vehicle: a camera,

LONGTIME COACH: Randy Downes during his coaching days. (Photo below) Downes’ police mugshot. laptop computer, memory cards, flash drives and a second phone.

“My concern was for child pornography,” Silveris said.

gence division.

That report was sent to the RCMP’s integrated child exploitation unit and Coquitlam RCMP, the court heard.

Downes had been a youth sports photographer, and Silveris said the search turned up thousands of photos of boys under the age of 15 playing sports, but there were also a number of images of boys in locker rooms and numerous images of boys wearing floralprint board shorts.

The officers eventually concluded none of the images met the criteria of child porn and sent Downes on his way, but – because of “concerns about Mr. Downes’ home computer and what he might have at home” – they forwarded a report about the incident to CBSA’s intelli-

‘NOT A SEXUAL THING’ On April 27, 2016, police descended on Downes’ house with a search warrant, looking for evidence of voyeurism. In an audio-recorded statement played in court, then-Const. Christopher Fox could be heard reassuring Downes the warrant was aimed at finding evidence of voyeurism and not child porn.

“Today is about establishing your innocence,” Fox could be heard telling Downes.

During the recording, another officer could be heard questioning Downes about a box of floral-print boys boardshorts found in the garage. Downes explained that he liked “Hawaiian shorts” and had “just sort of collected them.”

“So, you like shorts,” Fox said. “What is it about shorts?”

“It’s just a fetish of mine.

I like women’s boots too,” Downes said.

The shorts were not seized as evidence, the court heard later.

Fox testified Downes had also told him, in a statement

that was not audio recorded, that he liked young boys, “but it’s not a sexual thing.”

Five months after the search warrant was executed, Coquitlam RCMP sent out a news release with Downes’ mugshot attached, saying he had been charged with making and possessing child pornography as well as with voyeurism.

Investigators called for more potential victims and witnesses to come forward.

Police and Crown prosecutors had 16 months to gather evidence to support the charges at a preliminary inquiry this spring. Despite sifting through tens of thousands of photos, however, they failed to produce any images that met the definition of child pornography, according B.C. Provincial Court Judge Patricia Janzen, the judge at the preliminary hearing.

CHANGING ROOM PHOTOS In her opening submissions this week, ad hoc Crown prosecutor Gail Barnes said the photos relevant to the two remaining voyeurism charges were found on a USB storage device and a computer.

The two boys who were the main focus of those photos testified this week.

They cannot be identi-

PHOTO NOW FILES

fied because of a publication ban.

Barnes took them both through a number of photos showing them dressing and undressing down to their boxer shorts and bare torsos in changing rooms at various hockey rinks.

“Did you know that picture was being taken?”

“No.” “Did you agree to have that picture taken?”

“No.” One of the boys said the first time he had seen any of the photos was when he came to court for the first time in the spring.

Alexander Brnjac, a third hockey player, who played for Downes in 2009/10 and 2010/11, also testified.

He told the court he had once seen Downes holding a cellphone in a locker room after a game and that the photo viewfinder had been open.

Barnes questioned each of Downes’ former players carefully about showers and nudity in the locker rooms during the time they played for Downes.

The players told Barnes they hadn’t showered back then but that some of their teammates sometimes had.

Under cross-examination, however, defence lawyer Glen Orris reminded one of the boys that he had

said, “Yeah, I think a couple of other kids did have showers” in response to the same line of questioning at the preliminary hearing.

“When you say ‘I think,’ I’m suggesting to you that’s because you’re not very sure,” Orris told the boy.

“Yeah,” responded the boy.

Orris reminded the second boy, who said he had seen other players take showers, that he had told the preliminary inquiry he used to change quickly and leave right away after games with Downes’ team because he didn’t know a lot of the other players.

“If you were in a hurry to get out of there, you wouldn’t really know what other people are doing, correct?” Orris had said at the preliminary hearing.

“Yeah, I guess so, not too much,” the boy had responded.

Brnjac had told the court that he had seen other players showering and that he himself had stripped naked after games to change out of his sweaty underwear.

Orris, however, suggested that was unlikely since a mother of one of the players had been the team manager at the time and was always in the locker room when the boys were there.

“That’s not true,” Brnjac said.

COURT DELAY Downes’ trial was scheduled to wrap up Friday, but Orris requested an adjournment after the Crown presented him with a new 175page report from one of the Crown’s witnesses (RCMP expert Cpl. Kenny Hew) two days into the trial.

“I don’t know what (the Crown) intends to do with the report, if she intends to file it holus-bolus, take Mr. Hew through it or whatever, but I didn’t see this until Tuesday at two o’clock.

This matter was committed to trial in April of this year.

This date was obtained because Ms. Barnes wasn’t available earlier on.That’s fair; I’m not being critical, but to give me this report on Tuesday at two o’clock that afternoon is very late in the day.”

Because B.C. Supreme Court Justice Heather MacNaughton is tied up with other cases, the trial won’t resume until February.

4 FRIDAY November 30, 2018 • BurnabyNOW

BurnabyNOW FRIDAY November 30, 2018 5

City now Homeless issue personal for mayor Continued from page 1 On Thursday, Hurley said he expects the first warming centre to be open within a couple weeks.

“I’ve been pushing the urgency of getting something up and running as we’re getting right into the jaws of winter here,” he said. “My concern is that people are not out on the street.”

The recently retired firefighter, who was sworn into office Nov. 5, said the issue is personal to him.

“My last two years on the fire service, for me, were quite heartbreaking to see people out on the street freezing in parks,” he said.

A temporary shelter open 24 hours a day is next on the list. O’Shannecary said such a facility is “an ex-

tremely high priority.” It could provide food, hygiene and the opportunity for people to begin building relationships with the people and services that may be able to help them, she said.

O’Shannecary said local advocates are “incredibly happy” with Hurley’s approach to the issue.

“For the mayor to be working on this so quickly after the election, it’s a big difference,” O’Shannecary said.

Corrigan, who served as mayor for 16 years before losing to Hurley, was long opposed to homeless shelters in the city, saying they were unnecessary. In 2014, he maligned homeless people as the type to pull out your gold fillings should

they find you dying on the sidewalk.

The city plans to work towards having a permanent shelter in the future.

“This would be a longer term option requiring several years or more to achieve,” according to the city report.

While some communities have pushed back against facilities for homeless people, O’Shannecary said she’s confident locals will support these new initiatives.

“We’re just really hoping that the generous people of Burnaby are going to welcome this news that is going to help the vulnerable that live amongst us and help the establishment of a temporary shelter and then we can start working creating a permanent shelter,” she said.

ZONING BYLAW AMENDMENTS PUBLIC HEARING The Council of the City of Burnaby hereby gives notice that it will hold a Public Hearing TUESDAY, 2018 DECEMBER 11 AT 7:00 PM in the Council Chamber, 4949 Canada Way, Burnaby, B.C. to receive representations in connection with: A) proposed amendments to “Burnaby Zoning Bylaw 1965”, and B) proposed retention and protection of historic property seeking Heritage Designation.

A1) Burnaby Zoning Bylaw 1965, Amendment Bylaw No. 32, 2018 - Bylaw No. 13924 Rez. #16-38 7422, 7470 Buller Avenue From: M1 Manufacturing District and M2 General Industrial District To: CD Comprehensive Development District (based on RM3 Multiple Family Residential District and Royal Oak Community Plan guidelines and the development plan entitled “Proposed Multi-Family Development, 7470 and 7422 Buller Avenue, Burnaby, BC” prepared by Integra Architecture Inc.) The purpose of the proposed zoning bylaw amendment is to permit the construction of a three-storey stacked townhouse development (124 units) with full underground parking.

A2) Burnaby Zoning Bylaw 1965, Amendment Bylaw No. 44, 2018 - Bylaw No. 13950 Rez. #17-18 4838 Hastings Street From: CD Comprehensive Development District (based on C2 Community Commercial District and RM3 Multiple Family Residential District) To: Amended CD Comprehensive Development District (based on C2 Community Commercial District, RM3 Multiple Family Residential District, P1 Neighbourhood Institutional District, and Hastings Street Area Plan guidelines) The purpose of the proposed zoning bylaw amendment is to permit the operation of a child care facility for 86 children.

A3) Burnaby Zoning Bylaw 1965, Amendment Bylaw No. 45, 2018 - Bylaw No. 13951 Rez. #18-42 5140 North Fraser Way From: CD Comprehensive Development District (based on M2 General Industrial District and M5 Light Industrial District) To: Amended CD Comprehensive Development District (based on M2 General Industrial District, M5 Light Industrial District and Big Bend Development Plan guidelines and in accordance with the development plan entitled “Coanda Research & Development Corporation 5140 North Fraser Way” prepared by Taylor Kurtz Architecture and Design Inc.) The purpose of the proposed zoning bylaw amendment is to permit an expansion of the floor area of the proposed building to accommodate two mezzanines and minor exterior changes to the building.

HERITAGE DESIGNATION / HERITAGE REVITALIZATION B1) Burnaby Heritage Designation Bylaw No. 2, 2018, Bylaw No. 13947 6985 Canada Way The purpose of the proposed bylaw is to designate the Lonsdale Guardhouse Residence as a protected heritage site and authorize the listing of the subject property on the Burnaby Community Heritage Register as Protected Heritage property.

B2) Burnaby Heritage Revitalization Agreement Bylaw No. 2, 2018, Bylaw No. 13948 6985 Canada Way The purpose of the proposed bylaw is to provide for the retention and protection of the Lonsdale Guardhouse Residence to ensure specific design controls and provide necessary zoning variances to allow for the subdivision and development of the existing R5 Residential District property as a City heritage site.

All persons who believe that their interest in property is affected by a proposed bylaw shall be afforded a reasonable opportunity to be heard: • in person at the Public Hearing • in writing should you be unable to attend the Public Hearing; • Email: clerks@burnaby.ca • Letter: Office of the City Clerk, 4949 Canada Way, Burnaby V5G 1M2 • Fax: (604) 294-7537 Please note all submissions must be received by 4:45 p.m. on 2018 December 11 and contain the writer’s name and address which will become a part of the public record.

The Director Planning and Building’s reports and related information respecting the zoning bylaw amendments are available for public examination at the offices of the Planning Department, 3rd floor, in Burnaby City Hall.

Copies of the proposed bylaws may be inspected at the Office of the City Clerk at 4949 Canada Way, Burnaby, B.C., V5G 1M2 from 8:00 a.m. to 4:45 p.m. weekdays until 2018 December 11.

NO PRESENTATIONS WILL BE RECEIVED BY COUNCIL AFTER THE CONCLUSION OF THE PUBLIC HEARING K. O’Connell CITY CLERK

6 FRIDAY November 30, 2018 • BurnabyNOW

Opinion now OUR VIEW

Wild animal stories should spur us all to action

Nothing gets attention from news producers and consumers quite like an animal in distress.

It appears we are hardwired to care for the less fortunate, especially when they have four legs, fins, flippers or wings.

So, it’s no surprise that there’s a hue and cry from the public every time an animal is believed to be in distress – or even if it’s taking out other creatures one by one, like the Chinatown otter has been doing to the koi in the Dr. Sun-Yat Sen

Classical Chinese Garden for several days.

The furor prompted a side industry in the sale of buttons, with MetroVancouverites asked to pick sides, whether they were for #TeamOtter or #TeamKoi. When the otter couldn’t be stopped or caught, the koi had to be rescued and taken to theVancouver Aquarium for safekeeping.

(As of last report, the remaining two ornamental koi and hundreds of juvenile carp had been saved.)

Closer to home, people

next door in Port Moody are concerned about a beaver family living in Suter Brook. It’s likely the beavers migrated from Burrard Inlet and there are now two adults, one kit and one sub-adult living in the urban stream.When a kit died during a relocation last year, a new beaver management plan was introduced that will ensure beavers can coexist with humans.

The latest update to this is that workers spent hours last Friday putting in a flow-management system

that would stabilize the water flow, preventing flooding caused by dam building while also maintaining water levels suitable for beaver habitat.

Finally, right in our own community, is the sad tale of a landlord who tried to drown a young adult female raccoon.

It is believed the landlord of the property had set a trap about a week-and-ahalf before and a tenant had assumed the raccoon had been released.

The tenant found the an-

imal, rescued it and kept it warm until the Critter Care Wildlife Society arrived.

The animal ultimately died from its injuries.

The case has now been reported to the BC SPCA, which says it has launched an investigation. Interestingly, an SPCA representative told the NOW that Canadian animal cruelty laws generally don’t apply to wild animals, but because the raccoon had been trapped, it is considered to have been in captivity.

These stories and more

show that humans recognize the responsibility we have for vulnerable creatures living along side of us.

While it may seem as if our response to stories of animal behaviour and animal cruelty is overwrought given all the other tragedies of the world, it’s touching nonetheless.

These stories should also spur us to action, such as taking steps to stop climate change or even just locking up our garbage so we don’t attract bears.

It’s easier than you think.

INBOX TRACEY YOUNG

SkyTrain isn’t a safe space for commuters Re:Transit ridership beats 2010 Olympics record:TransLink, NOW online, Nov. 21 It is outrageous that TransLink,Transit Police and Kennedy Stewart, the new mayor of Vancouver, have been taking to social media in stunning public relations campaigns crowing about the growing dystopian nightmare that is Metro Vancouver’s transit system.

The unseemly bragging about the region’s increasing ridership – buses’ ridership jumped 10.5 per cent with 24.45 million boardings, while on the Expo/Millennium line, ridership went up 7.7 per cent – is off-base and distasteful considering the terrible reality.

For over a year, I have regularly been using social media to send pictures of the hellish daily commute on SkyTrain. I have been particularly highlighting the escalating public safety risks due to overcrowding, and the ongoing failures to increase service levels on SkyTrain.

I have repeatedly outlined how physical aggression and violence are becoming normal on SkyTrain.This is particularly experienced by female commuters, some of whom are being physically and sexually assaulted on transit.This is happening much more than anyone is aware. Sometimes women don’t even know who is assaulting them because of the overcrowded conditions, so they don’t report.

Many commuters in Metro Vancouver now think nothing of pushing or shoving people into or off of trains, or across the yellow safety line in front of

the track. All of these things have happened to me, and I see these things every day on my commute. So does SkyTrain and SkyTrain “control” from the safety of their ivory towers. If someone were to push, or shove, a stranger on the street this would be considered an assault. On transit, this has become just a normal experience on one’s commute, and something we will witness over and over, lowering the bar further on what is acceptable social behaviour.

Many commuters refuse to move, or let people on, or off, the SkyTrain, and people often have to push their way off trains to exit, because other commuters block the doors. All of this happening under the eyes of SkyTrain attendants at the stations and while Transit Police members concentrate on handing out tickets, rather than standing upstairs to keep an eye out on a crowdcontrol disaster. It will only be a matter of time before someone is pushed or trips and falls onto the tracks as hundreds of people surge toward the trains over and over throughout rush hours.

People without a shred of empathy selfishly ignore frail seniors and people with disabilities who need the seats set aside for them for safe transportation, leaving fragile and vulnerable people to stand and hold on for dear life, literally.

Transit infrastructure in Metro Vancouver is now overcapacity and is not being properly managed.That is the real story of increased ridership.

TraceyYoung is aVancouver resident.

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No hate charges for the Peak In April, editors at the Peak – Simon Fraser University’s student newspaper – found out there would not be charges related to publishing hate literature.

Burnaby RCMP investigated articles, editorials and cartoons published in the paper after several Christian students complained the material was hateful to Christians.

“As far as we’re concerned, there isn’t enough there,” said Sgt. John Bean, adding neither charge was appropriate. “If it doesn’t fit, it doesn’t fit.”

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BurnabyNOW FRIDAY November 30, 2018 7

Opinionnow Increase density, but don’t make houses any bigger Editor: Re: Council after Corrigan: Calendino pushes basement suite expansions blocked by ex-mayor, NOW, Nov. 21.

Making big houses bigger is a benefit to the people with big houses. Most basement suites are in houses that have square footage that does not exceed the bylaws for lot size. Many of these suites are in mid-size houses.

Why do people with the biggest houses need extra square footage before they have enough space for basement suites?

I am in favour of increased densification. Making big houses bigger is not a solution.

It is time for the city to get tough with the people who come with house plans that have unfinished areas under the roof, be this on any level of the house. This unfinished area is only planned into houses that have maximized their allowable square footage. Most of these plans are intended for areas that will be finished after the occupancy permit has been obtained.

It is not time to allow for these areas to be finished. It is time for the city to stop approving house plans that have maximized their square footage and have left unfinished areas under the roof. Either stop allowing these house plans or start flagging these buildings and have inspectors do random checks on these properties when they are in the area.

Flag these plans, inform the builder that the plan has been flagged and make the builder sign an acknowledgement that the unfinished area cannot be finished. If it is finished, then the builder/owner will be made to pay a fine and undo the

(addition). Make a note on the property title so that all of this is known when a house is sold.

Maybe this cheating will stop.

For people who think they deserve more than what is allowable, a house with an unfinished area has a larger footprint than a house that is built just to its allowable square footage. This means a little extra crowding for the adjacent houses.

When a neighbour then finishes this unfinished area, the neighbor is cheating. This can lead to bad neighbour relations. This needs to be stopped before it starts and not left for neighbors to need to object to neighbors.

Leslie Zenger, Burnaby

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FPTP leads to false majority governments Editor: There’s plenty of partisanship on display in the voting system referendum campaign. It might make sense from a party self-interest perspective, especially in the short term, but in the long run, partisanship is the wrong way to decide on this debate.

Fairer and better representation for everyone is far more important than short term partisan interest. The current system does not work well with more than two parties. It invariably leads to strategic voting and false majority governments, and parties focus their campaigns on a small group of swing voters in swing ridings. None of that is good.

But none of those problems exist with proportional voting systems, so what are we hanging on to?

Iain Macanulty, Burnaby

THE BURNABY NOW WELCOMES LETTERS TO THE EDITOR. We do, however, edit for taste, legality and length. Priority is given to letters written by residents of Burnaby and/or issues concerning Burnaby. Please include a phone number where you can be reached during the day. Send letters to: The Editor, #201A–3430 Brighton Ave., Burnaby, B.C., V5A 3H4, email to: editorial@burnabynow.com (no attachments please) or fax to: 604-444-3460. Letters to the editor and opinion columns may be reproduced on the Burnaby NOW website, www.burnabynow.com.

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City now Burnaby’s vacancy rate jumps, but so do prices Kelvin Gawley

kgawley@burnabynow.com

A rising rental vacancy rate often means rents will fall as the number of apartments grows.

So why did rents rise, while the total number of rental units dropped despite Burnaby’s vacancy rate rising a relatively dramatic 1.4 per cent to 2 per cent over the past year?

“It would seem contradictory at first, but I do think some of it is structural,” said Eric Bond, an analyst with the Canada Mortgage and Housing Corporation, which released its annual rental market report this week.The increase in percentage of empty rental apartments in Burnaby outpaced the rest of Metro Vancouver, where the figure rose a measly 0.1 per cent to 1 per cent from October 2017 to October 2018 During that same period, however, the number of rental units in Burnaby dropped by 177, while the

region saw a net increase of 793.This is likely due, in part, to the ongoing redevelopment of Metrotown, where many low-rise apartment buildings have been demolished to make way for condo towers.

This has displaced hundreds of renters from the area due to so-called “demovictions” – evictions of tenants in buildings slated for demolition – and, many believe, was the leading reason longtime Mayor Derek Corrigan was ousted from office this fall for leading the rezoning that paved the way for the changes.

So how could the vacancy rate have possibly risen at the same time?

Despite these demolitions, the city did see 380 new rental apartments completed in 2018 and 324 in the first nine month of 2018, Bond said.

Bond said it could also be due to individuals moving out of apartment buildings they expect to be demolished. He believes that

if someone moves out of a unit and the landlord doesn’t put it back on the market, it would still be counted as vacant during the October snapshot of the market.

Supply and demand economics typically apply to the rental market, meaning as vacancy rates increase, rents drop. But rent in Burnaby rose 5.3 per cent to an average $1,238 for all apartments. (One-bed apartments averaged $1,149 and two-beds $1,466).

That increase, Bond said, can be partially attributed to unit turnover: as tenants move out, landlords can reset the rent to meet market rates. For example, the report shows the average twobed apartment renter pays $1,235 but when she or he moves out, the rent charged to the new tenant rises to an average of $1,791.

“You can see the spread and that gives you an idea of how much the rents are being raised to market,” Bond said.

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BurnabyNOW FRIDAY November 30, 2018 9

City now

VANDALIZED: A homophobic slur was spraypainted on the rainbow crosswalk at Moscrop school.

The NOW has chosen to blur out the offensive word due to its hateful nature. PHOTO CONTRIBUTED

Rainbow crosswalk vandalized Cornelia Naylor

cnaylor@burnabynow.com

Four teens who spraypainted a homophobic slur across a rainbow crosswalk at a Burnaby school last weekend will go through the RCMP’s restorative justice program.

Police got a complaint Monday that the rainbow crosswalk at Moscrop Secondary School had been defaced sometime Saturday.

A Moscrop student, who did not want their name used, sent the NOW a photo of the vandalized crosswalk and a second photo of a drawing of two penises and a vulgar statement spraypainted on a wall.

The student expressed concern that the school’s security cameras were not working, but the school district told the NOW the cameras were working.

“This incident was dealt with very quickly,” assistant superintendent Roberto Bombelli said in an emailed statement. “RCMP

were called in to investigate, and our maintenance staff removed the graffiti before students returned to school Monday morning.”

Four teens, two boys and two girls, were identified as being responsible for the defacement of the crosswalk, said police, and each has admitted to their role.

One of the teens had actually gone back to the crosswalk the day after and tried to remove the offensive scrawl, according to RCMP Cpl. Daniela Panesar.

Police have spoken to each of the teens and their parents, she said.

“All were made aware of how serious an incident this was and what the possible criminal justice outcomes could be,” Panesar said.

Because the teens admitted their guilt, showed remorse and had had no previous police history, however, officials decided the four should got through the restorative justice program, which “will allow each of the teens to take re-

sponsibility for their actions and to be actively involved in repairing the harm they have caused,” according to Panesar.

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TransLink is looking to improve the sensory experience for SkyTrain users – starting with two Burnaby stations.

The transit agency has launched a program to replace existing information displays, improve the sound on platforms and boost safety measures at 33 SkyTrain stations along the Expo and Millennium Lines.

“Over the next 18 months,TransLink will replace the existing 1980s-era information displays and audio systems with modern equipment that gives customers the ability to see when the next train is arriving and clearly hear in-station announcements,” said a news release.

The program will also install new cameras on guideways and improve TransLink’s ability to quickly check into the cause of alarms triggered on guideways.

Improvements will roll out station-by-station, beginning with Edmonds and Lougheed.

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BurnabyNOW FRIDAY November 30, 2018 11

Communitynow

Christmas tree lots help kids in foster care The popular Aunt Leah’s tree lot has returned to Royal Oak and Rumble for the holiday season Jessica Kerr

editorial@burnabynow.com

Non-profit society Aunt Leah’s is now open for business when it comes to selling Christmas trees in Burnaby.

With several lots now open in Vancouver, Coquitlam and North Vancouver, the society is also selling trees at All Saints Anglican Church at Royal Oak and Rumble, 7405 Royal Oak Ave., Monday to Thursday from 1 to 8 p.m., and Friday, Saturday, Sunday from 10 a.m. to 8 p.m.

Down at the Christmas tree lot at St. Stephen’s United Church in Vancouver, and as cars zoom along

If you u nee ed he elp p, you u’v ve alsso go ot to hellp yourrse elf

Granville Street, Angelina Oates talks trees.

She points to the “demonstration forest” set up near the entrance where customers can get a look at the different trees available this year – there are eight different types of trees on offer.

“All these trees here are a sample of every tree in the lot,” says Oates, who is looking festive in a green and red “elfie” hat.

It’s still just over a month until Christmas at the lot during a recent visit, but there are already a few cus-

tomers checking out the trees.

Aunt Leah’s Place, which has been offering services to kids in, and aging out of, the foster care system for 30 years, has been running its Christmas tree lot at this location for nearly a quarter century.

“The tree lots are one of our biggest fundraisers of the year,” said Oates, who is the charity’s director of social enterprise. She runs the Christmas tree lots and the thrift store.

Last year, the tree sales raised more than $500,000.

This year the goal is $620,000. And all of the money goes to support the work done at Aunt Leah’s Place throughout the year.

“Aunt Leah’s works with foster kids across the Lower Mainland and young moms and babies,” Oates says. “The idea is we work at two ends of the foster care system.We work with the moms and babies to get them life skills, and all the skills, to be able to keep their baby out of foster care. … And then we work with the other extreme, which is the kids that have been in care.They’re bounced around and now they’re almost getting ready to move out, or older, and we want to teach them skills so they don’t end up homeless when they turn 19 and go out on their own.”

Roy, who did not want his last name used, was one of those kids.

“I went in and out of foster care, back and forth with my parents, and then my

O CHRISTMAS TREE: Roy and Angelina Oates at the Aunt Leah’s Christmas Tree Lot at St. Stephen’s Church on Granville Street. The organization is also running its Burnaby tree lot, at Royal Oak and Rumble, again this season. PHOTO DAN TOULGOET mom died,” he said. “I went back to foster care after living with my dad for a short period of time.”

Roy was in foster care from the age of 12 until he was 16. He was homeless for a few years, but, despite his tumultuous teen years, graduated from high school.

At the age of 19, he was referred to Aunt Leah’s by the Urban NativeYouth Association and went through the Link program, which is aimed at young people over 19 who are no longer in foster care. Aunt Leah’s Place also has a program aimed at

helping underage kids who are in care or close to aging out of care.

Roy said the program helped him find housing and the other support services he needed.

“I didn’t have ID for the longest time, and they helped me find the supports to get it,” Roy said. “They set me up with counselling.

Basically all they did was everything I needed.”

Now 22, Roy said if he hadn’t found Aunt Leah’s Place his life would have gone “down the drain.

That’s the best way I can

put it.”

The key is the support.

Both Oates and Roy say that Aunt Leah’s isn’t about telling participants what to do, but rather supporting and helping them achieve whatever goals they set for themselves.

For Roy, after working in Aunt Leah’s warehouse, he decided that he wanted to take training to operate a forklift.The program helped him figure out what he needed to do to make that happen.Today, he’s completed his forklift training and is currently looking for

a job in a warehouse.

“They don’t necessarily help you if you just ask for it, you’ve got to jump through hoops, you’ve got to do that walk, you can’t just be expecting anything,” he said. “If you need something they’ll tell you how to do it and then once you start doing it and once they see your perseverance they’ll help you… If you need help, you’ve also got to help yourself.”

Aunt Leah’s Christmas tree lots are open seven days a week until Dec. 23.

–Vancouver Courier

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BurnabyNOW FRIDAY November 30, 2018 13

City now

1

2

LIGHT UP THE SEASON at the Bright in Burnaby launch of Burnaby Village Museum’s Heritage Christmas season.The village (6501 Deer Lake Ave.) will be open from 1 to 9 p.m., with the lighting happening at 6 p.m.

Proceeds from all carousel rides after 4 p.m. will go to the Burnaby Christmas Bureau.

Christmas is busting out all over in Burnaby

HEAR SOMETHING SPECIAL at the Simon Fraser University Concert Orchestra’s concert,The Infinity Mosaic.The annual winter concert features music from The Avengers cinematic universe, the musical Wicked andVivaldi’s Four Seasons. Elizabeth Harris will make a guest appearance. Admission is by donation and refreshments will be served.The concert will go from 7 to 9 p.m.

Saturday at the Leslie and Gordon Diamond Family Auditorium (8888 University High St.).

3

SUPPORT BURNABY CENTRAL SECONDARY’S MUSIC PROGRAM at the fifth annual Burnaby Christmas Craft Fair.The sale runs from 10 a.m. to 4 p.m. on Saturday and Sunday at Burnaby Hall (7837 Canada Way, at the Serbian Orthodox

5

THINGS TO DO THIS WEEKEND Kelvin Gawley

kgawley@burnabynow.com

Church).The fair will include live entertainment, a concession, silent auction, 50-50 draw and, of course, plenty of crafts for sale.

4

TAKE A BREAK at the Relax from the Hustle Christmas Special at All Saints Anglican Church (7405 Royal Oak Ave.) from

2 to 4 p.m. on Saturday.

Take this time to enjoy a delicious late lunch, partake in the silent auction or pick up something at the bake and basket sales.

5

LEARN HOW TO MAKE YOUR OWN ORNAMENTS at Christmas Origami for Families. Children eight and up are welcome to come with their guardians to this workshop taught by certified origami instructor

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BurnabyNOW FRIDAY November 30, 2018 15

PROFILES OF EXCELLENCE B U R N A B Y

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SPONSORED CONTENT

16 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE

W

elcome to our sixth edition of the Burnaby Profiles of Excellence, a very special annual publication of the Burnaby NOW.

The men and women profiled in the following pages come from a wide variety of backgrounds, education, experience and expertise, but they all share something in common: a commitment to excellence that is second to none.

Their dedication and passion in both professional and personal endeavours have bred success on all levels, making them leaders not just in their respective fields but in the community as well. The awards and recognition these business and community leaders have earned are evidence of the truest hallmark of success: the loyalty and respect of customers, and a reputation here in Burnaby and beyond.

We have collected their stories here to share a taste of what they do and why they do it, and most of all, to recognize their commitment to excellence. We are excited to give our readers a glimpse into the lives of these entrepreneurs and professionals, who call Burnaby their home.

– Lara Graham, Publisher - Burnaby Now

BUSINESS PROFILES n n n n n n n n n n n

North Burnaby Dental Group Forest Lawn Funeral Home Harjit Sandhu at IG Wealth Management Deer Lake Law Group Olive Tree Flooring Trinity Physiotherapy, Sport & Wellness Hemlock Printers Ltd. Atlas Steak + Fish Grand Villa Casino Burnaby HiFive24 Keystone Environmental Ltd.

n n n n n

Burnaby Hospital Foundation Reliance Insurance Agencies Ltd. Custom Mortgages Terry Beech, MP Burnaby North-Seymour Performance Institute SPONSORED CONTENT

CONTRIBUTORS I

Project Coordinator: Jenna Hebb I Writer: Christina Myers I Design & Production: Gary Slavin I Photography: Lisa King & Kevin Hill

BurnabyNOW FRIDAY November 30, 2018 17

PROFILES OF EXCELLENCE North Burnaby Dental Group What’s the best measure of both success and excellence?

For the team at North Burnaby Dental Group, it’s a trio of factors: longevity, growth and patient satisfaction. And they have all three in spades.

The practice has been serving its patients for more than 60 continuous years, all while steadily growing in size and scope, and providing a level of patient care that draws new patients in the door every month alongside lifelong ones – some of whom come from across the Lower Mainland and even the Gulf Islands to see their favourite dental providers.

Even in times of change, the focus is always on ensuring the best care for every patient, by fostering a staff of topnotch care providers. This year, Dr. Ron McCaffrey retired after 40 years, and Dr. Laura Schmidt came on board. Dr. Lisa Kostecki has moved to Ontario to raise her family, and Dr. Sherry Milani has taken over in her stead. The practice also welcomed periodontist, Dr. Mandy Nematollahi, orthodontist Dr. Sayeh Ehsani, and additional dentists Dr. Chad Pennington and Dr. Farzad Erfan.

“Our whole team works together to ensure that the care of the patient takes priority over anything else,” said Dr. Houman Houchmand.

In all, the team at North Burnaby Dental Group

includes nearly 40 people – including administrative staff, hygienists, and a variety of specialists – who work as a close-knit group to provide the best care every single day.

“This practice really operates as a family,” said Dr. Houchmand, noting that there are staff members who have been part of the team for several decades.

Another factor in their continued success has been an ongoing focus on always being ahead of the curve on new techniques, equipment and technology for their patients.

“We offer sedation for nervous patients and our staff is trained to make people feel at ease and to decrease their stress,” said Dr. Houchmand. “We have the latest technology available, from CAT scans to lasers. We want to offer the best dental care, plain and simple.”

Their approach has certainly worked – with six decades under their belts, they continue to draw new patients largely due to word-of-mouth recommendations from current patients.

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Our whole team works together to ensure that the care of the patient takes priority.

“We have been here a long time and generations of families come from all over, including the island, to continue their dental care with us,” he said. “We have several patients who are more than 100 years old and have been coming to us for half their lives.”

For Dr. Houchmand and his team, it’s rewarding to see those long time relationships continue and to be able to develop new ones.

“We really want people to walk away saying that was the best service they ever had, that we explained everything and that we were extremely friendly,” he said. “We want our patients to feel

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Dr. Chad Pennington and Dr. Houman Houchmand.

Front Row: Dr. Farzad Erfan, Dr. Laura Schmidt and Dr. Sherry Milani.

that they are coming to the best dental practice in Burnaby, and that they are truly among a team that cares and puts patients first.”

It’s a philosophy that influences every part of the organization’s work.

“I know that if you treat people the way you would like to be treated, then success will follow,” he said.

As part of the booming Heights neighbourhood, the clinic enjoys a central location between downtown and Coquitlam and beyond, with easy transit access.

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4587 Hastings Street, Burnaby I 604.291.6696 I www.northburnabydental.com

18 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Forest Lawn Funeral Home

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ow do we want to remember our loved ones?

How do we want to be remembered ourselves?

What are the puzzle pieces that will create a full picture of a life well lived and a sense of celebration in memory?

That’s the question behind a new program at Forest Lawn Funeral Home, a division of Dignity Memorial, called Life Well Celebrated.

“We talk with every family when they came in, to find out what’s important to them – what will help personalize the service, what will make it a valuable time, what will help them through the full process, and how do we create something that is as individual as the person,” said Andrew Knapman, manager at Forest Lawn. “It’s really about helping families find meaning, to help them share more of who that person was, and to celebrate that life.”

Knapman notes that they are able to provide a wide variety of services and options, ranging from more traditional, spiritual, or religious ceremonies, to more secular memorials and celebrations of life.

“There’s really a spectrum of options, depending on what’s important to people,” he said. “But ultimately we want to help people find meaning – these are often lifechanging times, sometimes unexpected. It’s critical to us

that we help people through that in the way that will work the best for them.”

For Knapman and his team, that goes far beyond the final details and begins as soon as people contact them.

“We want them to feel comfortable and supported from the very start,” he said.

That means having compassionate, caring and knowledgeable staff, but it also includes creating systems that help make the process easier to navigate. This year, they have implemented a new program in which families can see, on a large video screen, what kinds of options and possibilities are available, while discussing it.

“It seems like a small thing but it can be a challenging time, so to be able to give them all of the pertinent information, so that they can really see and experience what their options are, can help people make decisions more easily, which makes it less stressful,” he said.

To that end, Knapman also notes that there is a steady

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It’s really about helping families find meaning … and to celebrate that life.

increase in the number of people who make prearrangement plans for themselves.

“Often it is people who have themselves had to make arrangements for a loved one and they realize how valuable it would have been to have plans in place, and they begin to think about what they want for themselves,” he said. “We have pre-planning advisers who work much as a funeral director does, but in advance, when no one is grieving, and they can think about what their wishes are.”

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Andrew Knapman – Location Manager, Andrea Richmond – Assistant Manager

Forest Lawn Funeral Home was established in 1965 as a chapel located in the centre of the cemetery grounds, adjacent to Royal Oak Avenue.

A funeral home was added to the site in the late ’70s; several years ago, the facility received a major renovation to upgrade the building and interior.

The area is known for its peaceful setting – sloping lawns, greenery, and quiet beauty – along with a central location for ease of visiting.

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3789 Royal Oak Avenue, Burnaby I 604.299.7720 I www.forestlawn-burnaby.ca

BurnabyNOW FRIDAY November 30, 2018 19

PROFILES OF EXCELLENCE Harjit Sandhu at IG Wealth Management

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We do what we say we will do, always. …That’s our promise.

“We do what we say we will do, always, and we do more than our clients are expecting. That’s our promise and we hold to that promise,” he said.

The company, which first opened in 1926, has 100 offices nationally with its headquarters based in Winnipeg and is part of the Power Financial Group of companies, which includes Great West Life Co., Canada Life, Freedom 55, Mackenzie Financial and Putnam Investments.

Sandhu notes that IG Wealth Management has a strong commitment to the communities it

‘‘

here’s no such thing as one-size-fits-all when it comes to money – yet all too often, financial advice can feel impersonal and unresponsive to unique circumstances or goals.

For Harjit Sandhu with IG Wealth Management, the client – and their individual needs – always takes priority.

“Every single client is different, every single client needs solutions specific to their life,” he said. “You have to listen, you have to hear what people need, where they’re going.

And that’s what I enjoy: this work is about people, about relationships, ultimately. And at the end of the day I’m making a meaningful impact on someone’s life. That’s a great feeling.”

Sandhu notes that IG Wealth Management – formerly known as Investors Group – has created a reputation for itself because of that personal focus, and their focus on individual needs.

“We do much more than investments, and that’s part of changing our name – to emphasize that spectrum of services,” he said.

For example, clients may be nearing retirement and have questions related to that transition; others may need debt restructuring or suggestions around saving for a child’s education; still others may be focused on estate planning, tax issues, or a mix of many different pieces of their unique puzzle.

Whatever the goals, and wherever the starting point, there’s room for everyone to have guidance.

“To be honest, a lot of this is not taught in Harjit Sandhu, (MBA, BBA, BA) schools or by parents the way it might Senior Consultant have been in another time,” he said.

“Some clients may not have experience with preparing or maintaining a budget. Someone else may have been in save mode their whole life and now they’re retired and need suggestions about what to do with those savings.”

Most of his clients come to him through referrals, which is gratifying.

“If someone is recommending you to a friend or family member, then you know you’ve done a good job for that client,” he said. “We work very hard to be responsive to our clients – to not just give good advice and to hear them and be part of their success, but to be available to them.

I’m based in Burnaby but we have a number of offices throughout the Greater Vancouver Area where I can meet someone,” he said.

Ultimately, though, what makes Sandhu and IG Wealth Management stand out is the fact that the focus is always on excellence.

serves, including being donors or supporters for local-level organizations, such as South Burnaby Neighbourhood House and the Burnaby Rotary Club.

Sandhu’s work in financial planning has been recognized over the years within IG Wealth Management with a variety of awards.

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900-5945 Kathleen Avenue, Burnaby I 604.431.0117 I www.investorsgroup.com

20 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Deer Lake Law Group For most people, the need for legal help often arises as a result of conflict and change – in other words, during a time of great stress.

Recognizing what a client needs and being able to deliver it – not just legally but also personally and emotionally – is part of what sets the Deer Lake Law Group apart.

“It’s not enough to provide great legal services, we must ensure that clients feel valued,” said Antonio Simoes who founded the Deer Lake Law Group with his spouse, Lana Shparberg. “Families and individuals find us during times of crisis and we should do whatever it takes to make the best of an unfortunate circumstance.”

In 2010, the Simoes family moved from Calgary to Burnaby. Simoes had practised law for more than a decade in Alberta. The pair opened the doors of their practice in 2011, and have been growing ever since.

In 2015, the Deer Lake Law Group moved into bigger offices at Deer Lake Centre, and the team – which Simoes describes as a family – now includes a large and diverse group of lawyers and support staff.

“We focus on finding timely and cost-effective solutions to life’s biggest and most unexpected challenges, like the breakdown of a family, car accidents, issues in the workplace, estate issues, applying for probate and more,” said Simoes.

“Our main areas of practice are family litigation, family mediation, and estate litigation, but with six lawyers in the office, we can assist with virtually any situation.”

Simoes says it’s a priority for his team that every client feels supported through their unique and individual circumstances.

“We want our clients to find the ‘good in goodbye’ and to remain future-focused,” he said. “We help clients recognize that no matter the pain, physical or emotional, that they are feeling at this time, there is a happier life waiting for them.”

Additionally, Simoes notes that it’s critical to listen to clients at every step of the process, and to respond to what they want and need.

“We involve our clients in making decisions about the course of action to be taken on their file so that they feel in control of the process. While some clients prefer a lowconflict approach focused on negotiation and mediation, others choose to litigate aggressively. We help our clients pursue their choices so that there are fewer surprises in the end,” he said. “And my door is always open – I encourage clients to share with me any positive comments but also

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We want everyone who walks through our doors to feel comfortable, welcome and heard.

express to me any concerns that they may have.”

Simoes says Burnaby has been an ideal place to call home, both for himself and for Deer Lake Law Group.

“We love to keep things local: we live, work, shop and learn in Burnaby,” he said. “It’s the geographical centre of the greater Vancouver area and this makes it an ideal location to operate.”

The firm has been involved with a number of local community organizations and institutions, and have been members of the Burnaby Board of Trade for more than seven years.

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Antonio Simoes, founder of Deer Lake Law Group

No matter what the future brings, Simoes says the focus will remain the same: offering top-notch legal services to every single client.

“We have remained true to our roots as a small family-owned business with friendly staff and experienced lawyers. No matter how big we grow, we want everyone who walks through our doors to feel comfortable, welcome and heard.”

SPONSORED CONTENT

126-4946 Canada Way, Burnaby I 604.430.2345 I www.deerlakelaw.ca

BurnabyNOW FRIDAY November 30, 2018 21

PROFILES OF EXCELLENCE Olive Tree Flooring

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here are certain necessary ingredients in the recipe for excellence, regardless of the industry.

Experience, dedication, a strong work ethic, commitment to the customer, an eye for detail, creativity, a positive personality, or strong leadership can all contribute to success.

Most companies can claim a few of these, but having all of them in one place – as Yusuf Gorgec does in Olive Tree Flooring – is rare indeed.

It’s no wonder that this Burnaby-based company has already created an incredible reputation for itself.

Gorgec founded Olive Tree Flooring in early 2018, with an extensive showroom and warehouse, and a team of highly experienced installers ¬and his own extensive hands-on experience in both sales and installation.

“This is my first showroom, but I’m not new to the industry,” he said. “I have a really different mix of experience to bring to this.”

Earlier in his career, he served as the long-time sales manager for a major Canadian company, an experience that gave him experiencing in not just sales but also in managing people; in 2006, he moved into hardwood flooring installation, which he then did for a decade.

“I really enjoyed working with my hands, and I loved the impact it made for customers, to see how happy they were with the work and the change in their home,” he said.

A couple years ago, he moved into the sales end of flooring, which he found newly challenging and enjoyable.

“That’s when I asked: what’s the next step for me?”

The answer was clear: combine the knowledge he had from his diverse experiences into his own new venture.

“My background makes a huge difference, and customers see that,” he said. “When I’m talking about a product it’s something that I’ve installed myself with my own hands. That’s a different kind of experience to be able to share with customers.”

Luckily, he didn’t need to look very far for his first clients – he’d already built up loyal customers over the years who routinely sought him out for more installation work.

“That’s one of my favourite things – when a customer that you’ve done work for remembers you and comes back to you again for another project. It tells you that you’re doing the right thing.”

While his customers are primarily in West and North Vancouver, Vancouver, Burnaby and surrounding suburbs,

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I believe in simply doing an excellent job for the customer.

his work has been drawing attention worldwide.

One of his custom projects – an unusual custom herringbone floor, requested by a renowned Canadian designer – landed in a magazine, and garnered lots of attention. Soon, people were calling him up to see if he could do similar jobs for other projects.

His custom work includes not just unique floors but shelves, mantels, vent covers and all manner of other items made from the flooring materials, in his on-site woodworking shop. He says being

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Yusuf Gorgec, owner

able to provide more options for his customers is another way of providing top-notch service.

Gorgec says whether the job is big or small, custom or not, the same standards always apply: “I believe in simply doing an excellent job for the customer. From the sale side, to the service side, everything is focused on precision, excellence, customer service.”

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4309 Canada Way, Burnaby I 604.369.8877 I www.olivetreeflooring.com

22 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Trinity Physiotherapy, Sport & Wellness

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hat’s in a name?

For the team at Trinity Physiotherapy, Sport & Wellness, the answer is simple: everything.

The clinic, which opened in October 2017, offers a spectrum of services including physiotherapy, massage therapy and personal training. Owner and physiotherapist, Stephen Barclay says the name is an important reflection of the clinic’s values and approach.

“The name is very significant to the us as it embodies the understanding of the combination of mental, physical and spiritual care of our clients,” says Barclay. “It demonstrates a respect to the many sides of health and wellness. Our clinic focuses on assessing and treating the whole person and offering the very best holistic care.”

“It represents the idea of how, when we faithfully use our skills and talents to the best of our ability, it lets our light shine, allowing those around us the permission to do the same.”

The thoughtful approach to all aspects of a client’s wellbeing has already garnered the clinic a stellar reputation that continues to grow. Since opening its doors, the clinic has already tripled its staff as new clients – with diverse health, wellness, and rehabilitation goals – continue to hear about the services at Trinity.

“The reception and support from our clients has been outstanding,” he said. “And for this we are truly grateful.

The vast majority of our clientele is from word of mouth and client referral. The highest compliment we can receive is when a client recommends our clinic to their family or friends. It makes us feel proud that the client’s experience has been so outstanding that they freely want others to experience it.”

It’s perhaps no surprise how quickly the clinic has made a name for itself. The team of physiotherapists, massage therapists, and personal trainers have collectively obtained some of the highest qualifications and credentials in the Lower Mainland. Trinity is the only clinic in Burnaby where each physiotherapist has obtained the designation of Fellow of the Canadian Academy of Manipulative Physiotherapy, the highest possible qualification in manual therapy, which involves many years of post-graduate training.

Barclay notes that the team also includes the highest qualified vestibular therapist in Burnaby, mentors and instructors for the Canadian Physiotherapy Association,

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The highest compliment we can receive is when a client recommends our clinic.

and therapists who have worked with elite athletes at the Olympic Games – just a few of the unique highlights, skills, and talents at Trinity.

“One of the amazing features of our clinic, under the consent from our clients, is our staff has the ability to collaborate with each other – we can be much more effective when each practitioner can combine their thoughts and offer their ideas on the best care of the client. We also have a large and well-equipped gym with the latest technology features to enhance fitness and treatment goals.”

And ultimately, that’s what it all comes down to:

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Stephen Barclay, Physiotherapist

providing the highest quality of care possible for everyone who comes to Trinity.

“We achieve excellence by our high level of staff experience, our dedication to understanding our client’s individual needs, and our provision of care in a state-of-the-art clinic and gym.”

Trinity is located inside the SOLO tower at Willingdon and Lougheed, in the heart of Burnaby, allowing for central access to clients from around the region.

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830-2025 Willingdon Avenue, Burnaby I 604.559.8705 I www.trinityphysio.com

BurnabyNOW FRIDAY November 30, 2018 23

PROFILES OF EXCELLENCE Hemlock Printers Ltd.

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he world has changed immeasurably over the last half century. In the printing industry, nearly every facet of business has shifted, evolved, and grown in ways that would have been unimaginable when Hemlock Printers opened its doors 50 years ago.

But under the surface, the guiding principles that helped Hemlock make a name for itself so long ago are still providing a rock-solid foundation for the present – and the future.

“We are a progressive, family-owned business that has built our reputation on quality, integrity, innovation and sustainable practices,” said Doug Climie, vice president, sales and marketing. “We were founded in 1968 – so we’re celebrating our 50th anniversary – and Hemlock has become one of North America’s most recognized commercial sheet-fed printers.”

The Burnaby-based company provides services to a huge spectrum of clients, from leading retail brands, to designers, agencies, publishers and more. In an era of change and challenge, Hemlock has continued to not just survive, but thrive and grow.

“Our consistent success can be attributed to a number of factors, perhaps the most prominent of which is our founder Dick Kouwenhoven’s legacy of integrity in business, deep roots in the communities and markets we service, technical innovation and investment, a commitment to environmental responsibility, and a passion for the craft,” said Climie. “Maintaining these attributes

means we can attract and retain some of the finest talent in the industry, who help us develop new products and services for our valued current clients while expanding into other segments and markets and attracting new customers.”

Hemlock now operates two facilities in the city, with almost 100,000 square feet of production space and nearly 200 employees, with anther 40 employees in a co-owned organization, Hemlock Harling Distribution Ltd., based in Richmond. As well, Hemlock has satellite offices in Victoria, Seattle and San Francisco.

Over the years it has garnered awards and accolades across the industry – in 2018 alone they earned 13 awards, including Most Environmentally Progressive Printing Company, from the 2018 Canadian Printing Awards. And closer to home, they recently took home the Burnaby

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Hemlock has built its reputation on quality, integrity, innovation, and sustainable practices.

Board of Trade’s Business of the Year award.

“That’s really a testament to the dedication and hard of everyone at Hemlock, and to receive this recognition on our 50th anniversary is especially poignant,” he said. “The company truly does maintain a remarkable culture, even as we expand and grow, working hard to retain that ‘family feel.’ The second generation ownership, led

by President and COO Richard Kouwenhoven, demonstrates huge respect and commitment to this legacy.”

But no matter how much recognition the team and the company receive for their business efforts, there’s no time to rest on the successes of the

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Back Row LtoR: Lance Steel, Master Bindery Specialist; Chuck Gee, Planner; Richard Kouwenhoven, President & COO. Front Row LtoR: Rebecca Jans, Planner; Elsy Franco, Hand Bindery Specialist; Sylvia Bosniak, Hand Bindery Specialist.

past. Hemlock is constantly looking to the future and staying ahead of the curve, be it through adopting new technology, leading the charge on environmental practices, giving back to the local community, or implementing new business approaches.

“Hemlock is proud to have been a vital part of the business, arts and culture, and charitable communities in Burnaby for 50 years, and remain committed to maintaining that role in the coming decades,” he said. “And we’re committed to ensuring that print continues to be an exciting, relevant, and meaningful part of how we communicate and build connected communities.”

SPONSORED CONTENT

7050 Buller Avenue, Burnaby I 604.438.2456 I www.hemlock.com

24 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Grand Villa Casino Burnaby

C

onsider this the treasure map to a hidden gem in the heart of Burnaby and just moments away from downtown Vancouver: Grand Villa Casino.

The flagship property of Gateway Casinos & Entertainment, the 300,000-square foot facility includes nine distinctive food and beverage outlets, the Delta Hotel and Conference Centre with 189 hotel rooms, six luxury suites and over 12,000 square feet of meeting space, along with a casino complete with 64 table games, 11 poker tables, 1,200 slot machines, and VIP gaming areas.

All told, it’s an all-encompassing destination for food, gaming, entertainment, travellers, and business that has been garnering rave reviews on every front since it opened. And with the recent completion of $15 million in upgrades, Grand Villa is making a milestone statement as it marks its first decade in operation.

“I can’t believe it’s been ten years already. The venue and offerings have evolved so much and continue to develop as we keep pace with the market,” proudly states Stan Ma, assistant general manager. “I have seen a lot of impressive growth and with that continuous upgrades and additions.

For example, the addition of CHOW Lucky Noodle Bar, our flagship restaurant Atlas Steak + Fish, and our expanded poker rooms and VIP gaming.”

These significant investments are all part of the Grand Villa’s mantra of providing the most unique ‘resort and entertainment experience’ in the Lower Mainland. Whether

it’s for a night of live entertainment, a dining occasion, or mixing business and pleasure, it’s a one-stop complex covering all your needs.

“We get really excited when we consistently receive compliments like: I can’t believe I’ve never been here before, this is such a beautiful property and I had a great time,” said Ma, noting that they often get feedback about the variety of options, the customer service, and attention to detail, with visitors saying it’s on par with Las Vegas.

That’s a sign that the company is achieving its goals, but they’re never content to rest on success – there’s always new ways to innovate and improve.

“We try to express excellence in everything that we do, as our goal is to be the premier entertainment destination in the Lower Mainland,” he added. “To do that, we strive to go above and beyond the expectations of our guests and most importantly to listen carefully to what our guests are asking us for.”

That requires a committed team and Ma describes the

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Grand Villa is becoming known as the premier entertainment destination in the Lower Mainland.

staff of more than 1,200 as incredibly dedicated and focused on shaping the guest experience.

“Their authentic commitment each and every day is what drives our success,” he said.

Ma himself began with Gateway nearly 20 years ago and has diligently progressed through more senior positions, from table games dealer to his current role.

“I like to use myself as an example of Gateway’s commitment of investing in their people – I never imagined there would be so many incredible opportunities,” he said. “The amazing thing is that I am only one of many similar stories within the

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Stan Ma, Assistant General Manager of the Grand Villa Casino

organization.”

Ma says he encourages anyone who’s never been to Grand Villa to come experience the resort.

“This amazing but somewhat best-kept-secret has something special for everyone,” he says, adding those options run the gamut from a romantic dinner or a glass of wine, to gaming or live entertainment, dancing and more.

“Come in and let our team pamper you,” he said. “Grand Villa is the place to be.”

The central location off Highway 1, along with free covered parking in attached parkades, make it an easy choice for local visitors and travellers alike.

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4331 Dominion Street, Burnaby I 604.436.2211 I www.burnaby.grandvillacasino.ca

BurnabyNOW FRIDAY November 30, 2018 25

PROFILES OF EXCELLENCE Atlas Steak + Fish

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tlas Steak + Fish may be the crown jewel at Gateway Casinos’ Grand Villa Casino in Burnaby, but it’s only one of a host of impressive gems within the property that are some of the region’s best kept dining secrets.

“We really are a true destination, with multiple dining options, along with the hotel and the casino, and so much to offer visitors,” said Richard Goodine, food and beverage senior operations manager. “There’s everything here from your morning coffee, up to that grand night out to celebrate a big event.”

Atlas, a modern and flirtatious approach to the iconic steak house, has been wowing visitors – not just for its food but for the beauty of its setting and the high level of service offered – since it opened its doors a year ago. “It’s all in the details”, Goodine asserts.

“I’ve been in this industry a long time and you’ll sometimes hear people say that fine dining is dead – but it’s not,” he said. “The days of pretentious formal dining may be over, but Atlas re-establishes the notion that dining out should be a full sensory experience – a stunning design, distinctive cooking techniques, contemporary menus, professional personnel, and a one-of-a-kind vibe.”

The response has been overwhelming, says Goodine: customers are returning as loyal fans, “sharing the secret” with friends and family, and spreading the word that Atlas

is the downtown experience in the casual convenience of the ‘burbs.

Due to popular demand, Atlas recently expanded the experience to include lunch service and an attractive happy hour.

Goodine says the secret to that success is in the details.

In fact, that’s the restaurant’s tag line.

“It’s having those hand-crafted cocktails, a smartly curated wine list, service touches like table-side preparations, exclusive equipment in our kitchen, the dedicated staff, and being focused on every step of the guest journey,” he said. “That’s the number 1 thing we hear: that people are impressed at the attention to detail.”

The challenge now, of course, is to continue to not just meet, but creatively surpass expectations.

It’s a good problem to have, says Goodine, and one he and his team are happy to take on – not just in Atlas but across all the dining options at Grand Villa.

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Atlas is truly unique in treating guests to sociable indulgence.

The site has a variety of dining and entertainment choices: the Buffet offers weekend brunch and breakfast on weekdays along with lunch and dinner; CHOW Lucky Noodle Bar offers wok-fired options from an open kitchen; Personas Patio + Restaurant + Lounge has drinks and food with live entertainment; Centro Bar, situated in the centre of the gaming floor, has cocktails in the middle of the fun, while Alpina Bar provides wine and small plate choices in a quieter space upstairs with a great view looking north to the mountains.

There’s even a Starbucks in the lobby of the

‘‘

Richard Goodine, Food & Beverage Senior Operations Manager

adjoining Delta hotel, providing an easy start to the day with a cup of coffee or a place to meet up with friends or co-workers.

“So, we really offer a spectrum of choices, depending on the time of day, whether you’re alone or with friends, if you want something quick and casual or a little more elevated in Atlas,” said Goodine. “It’s a one-stop destination. We want to be the place that people plan to go, where they know they’re going to get the best service, and I think we have the people and the dedication to just keep getting better and better.”

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4331 Dominion Street, Burnaby I 604.453.0776 I www.atlassteakandfish.com

26 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE HiFive24

T

he team behind HiFive24 Baked and Fried Chicken had a special vision in mind when they set out to create a new option for fast food: Eat Better, Live Better.

“Eat better” means the HiFive24 team handpicks the freshest ingredients, carefully avoiding the frozen aisles, and uses trans-fat free oil for cooking. HiFive24 does not use monosodium glutamate. In addition to this, HiFive24 provides an array of healthy salads in their menu.

Most importantly, HiFive24 is the only fast food business in the market that offers no-oil, no-breading baked chicken. HiFive24 is extremely mindful of the diverse dietary needs in the community and gives equal importance to vegetarian and non-vegetarian choices in their menu.

HiFive24’s vision of “Live Better” not only involves having friendly staff to serve the customers in a clean and cozy place but it goes beyond and regularly gives back to community. Giving back to community includes a seniors’ discount program, a half price program for local police services, a gift card donation program with the Canadian Blood Donor Services, and sponsoring local community events.

This approach has proven to be a booming success so far. After successfully launching the company’s first location at Main and Marine Drive in Vancouver a year ago, the second location opened in September on Tenth Avenue in

Burnaby. The co-owners of HiFive24 have a goal to open another 12 stores across the region in the next five years.

“HiFive24 was born of our passion to bring healthy, homey, and delicious chicken cooked to perfection” says Milind Palashetkar.

Palashetkar and business partners Mono Moitra and Suraj Sharma have a combined 80 years of collective experience in fast food industry. It was Moitra – nicknamed the Chicken King by his teammates – whose original vision, born from his long career in the industry, resonated with the two younger partners, that ultimately led to the creation of HiFive24.

“It’s really your friendly neighbourhood diner – your kitchen away from home,” said Palashetkar.

Since opening their first store a year ago, the HiFive24 team have received positive feedback from enthusiastic customers. Loyal fans return over and over, and new customers come in everyday thanks to the company’s

‘‘

We carry the same spirit of sharing with the community and nurturing diversity which make Canada special.

growing reputation. “We see some customers two or three times in a week,” he said. “And every day we host 20 to 30 new customers, who become our friends, along with returning patrons. Customer service is a number 1 priority – we treat every customer as our guest.”

The second store is in an ideal location- close to Coquitlam, and on the border of New Westminster and Burnaby, right on one of the main routes for both commuting and local traffic. The store is also a part of the Skip the Dishes network, so food can be delivered to customers.

‘‘

LtoR: Milind Palashetkar, Monoranjan Moitra, Suraj Sharma

Palashetkar says the company is focused not just on providing healthy food options with excellent service, but also on being a top-notch employer.

“We have over 45 employees in both stores.

We care for our employees and do monthly incentives,” he said.

“We are a 100% Canadian company,” he added.

“At our heart, we carry the same spirit of sharing with the community and nurturing diversity which make Canada special. Our team is diverse and friendly. All the core principles of a truly Canadian company.”

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8669 Tenth Avenue, Burnaby I 604.540.9255 I www.hifive24.com

BurnabyNOW FRIDAY November 30, 2018 27

PROFILES OF EXCELLENCE Keystone Environmental Ltd.

E

ven in an industry that can be highly complex, the building blocks to success are simple: create a committed team, listen to each client’s needs, provide practical solutions – and do it all with a commitment to excellence.

For Keystone Environmental Ltd., a consulting firm that provides expertise on a spectrum of environmental challenges – such as contaminated sites, site assessments, environmental management and compliance programs – those fundamentals have helped the company achieve incredible longevity and continued growth, along with a sterling reputation in the industry.

Raminder Grewal, president of Keystone Environmental, notes that the organization first opened its doors in 1988 as a subsidiary of The Koppers Company, with just a single employee. In 1993, Keystone became independent after being acquired by the initial three shareholders and the company refocused its business efforts on the local B.C. marketplace. They now have a team of over 90 staff, and have been headquartered in Burnaby for almost two decades.

“Over the years, our solutions approach to the environmental consulting practice has continued in all disciplines in which we provide services: biological sciences, engineering and contaminated sites,” said Grewal. “On each of our client engagements we seek to meet the needs of our clients while respecting the

environmental considerations, developing solutions that achieve the goals of both the client, and the regulatory community.” The company is often up against massive multinational companies, as many competitors in the market were purchased and merged into larger engineering firms over the years.

“Our challenge is to compete against these large firms that have significant marketing budgets, vast technical experience internationally, and the ability to secure large client engagements,” said Grewal. “While we continue to compete with major engineering firms, we have focused on remaining nimble and laser focused on our clients’ objectives with more resources and technical bench strength and are now developing a network of relationships with other environmental engineering firms.”

One of the ways Keystone has garnered its phenomenal

‘‘

Our strength is in our people.

reputation is by investing in its people.

“Ultimately, our client’s overall success is obtained by focusing on staff and mentoring them in their career to help them reach their own personal career goals,” he said.

In fact, he notes, fostering staff is part of Keystone’s mission statement, which states: “Focusing on people and performance, we will be the go-to environmental consulting firm.”

Grewal himself has earned plenty of accolades over the years as well: in 2007, he became the youngest partner and department head in the company’s history. Since then, he has grown the company’s revenue year over year, and created new relationships with diverse core clients, including federal contracts with agencies such as

‘‘

LtoR: Keree Orso, Department Head Contaminated Sites; Ray Bertani, Chief Operating Officer; Raminder Grewal, President; Deepti Sharda, Chief Financial Officer; Kevin Wong, Department Head Contaminated Sites; Richard Wells, Director of Government Services

Public Works. In 2013, he became president and then majority shareholder in 2017.

The company was named in Canada’s Top 100 Small and Medium Employers this year, a reflection of efforts to ensure Keystone is an employer of choice. And recently, Grewal was named the Burnaby Board of Trade’s 2018 Business Person of the Year in their annual Business Excellence Awards.

It’s a significant recognition of the leadership he’s provided the company but he says the credit ultimately goes to his staff.

“This was only a result of our team,” he said. “I am very fortunate to work with such an amazing team. Our strength is in our people and how we pull together in challenging projects.”

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320-4400 Dominion Street, Burnaby I 604.430.0671 I www.keystoneenvironmental.ca

28 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Burnaby Hospital Foundation

I

n many ways, the Burnaby Hospital Foundation is a mirror of the facility it helps support: driven by compassion, focused on patient care, and ultimately, changing over time alongside the community itself.

The foundation has been the fundraising organization for Burnaby Hospital since 1982, helping to fund new and upgraded medical equipment and technology at the local facility and in its related programs.

And while it continues to celebrate astounding successes – such as $650,000 in recent upgrades to the Fellburn Care Centre, and funding for new equipment ranging from ventilators to ultrasounds – it is always looking ahead to the future, too.

This last year, the foundation has been focused on efforts that will continue to build connections in the local community. The new Chinese Ambassador Society (CAS), for example, is helping to grow and strengthen relationships between the foundation and the sizeable Chinese communities in Burnaby and East Vancouver.

It has already proven remarkably impactful, recruiting passionate new volunteers who are keen to see the foundation succeed in its ongoing efforts. In fact, CAS has already raised nearly $90,000 in only a handful of months.

“Here in Burnaby we have a very active and generous community that is eager to be more involved with Burnaby

Hospital’s great work,” said Chris Dong, the CAS vicechair. “We have already received tremendous support through local organizations and community groups, private donors, and even youth who have volunteered their time at events. It’s been a wonderful experience bringing our community together, and we look forward to even greater achievements in the future.”

Burnaby City Councillor and founder of CAS, James Wang, notes that the early success of the new initiative can help foster continued growth.

“The members of CAS want to be an inspiration; to show other members of the community how they can play a direct and vital role in the health of people in Burnaby,” said Wang. “It also allows the foundation to learn more about potential donor interests and priorities, as well as identify opportunities for the foundation to support local Chinese events and celebrations.”

It’s a unique time for the foundation as it looks ahead to

‘‘

It’s been a wonderful experience bringing our community together.

its 40th anniversary in 2022 and the community continues to change and shift, as health care and technology evolve simultaneously.

One of the many goals for the foundation currently is to fundraise for a variety of high-priority equipment needs; a key item at the moment is a second CT scanner to reduce the waitlist for patients, and meet rising demand. Other areas of focus include funds for a mental health and substance use zone to address the growing mental health crisis, and continued outreach into the community to improve health care at all levels.

Foundation CEO Kristy James notes that the

‘‘

LtoR: James Wang, Founding Member, Chinese Ambassador Society; Chris Dong, Vice-Chair, Chinese Ambassador Society;

enthusiasm and generosity of their volunteers makes all the difference and the new program is a great example of community leadership.

“Our Chinese Ambassador Society, made up of passionate volunteers, supports Burnaby Hospital Foundation because they understand that health is the most fundamentally important aspect of any prosperous community,” she said. “They want their fellow citizens to understand that while there are many worthy causes, supporting community health care – and particularly Burnaby Hospital – is the best way to make a direct impact for hundreds of thousands of people every year.”

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3935 Kincaid St., Burnaby I 604.431.2881 I www.bhfoundation.ca

BurnabyNOW FRIDAY November 30, 2018 29

PROFILES OF EXCELLENCE Reliance Insurance Agencies Ltd.

S

ome business success stories are all about growth, and some are about reputation. Still others are about creating a family legacy, or about seeing a vision come to life. For Jim Ball and his team at Reliance Insurance, it’s about all of that and more.

“I started at Hastings and Boundary in a little hole-inthe-wall office, 500 square feet, in 1985,” he said. “We’re still on Hastings – about 13 blocks east – but now we have our own building, 16,000 square feet, and more than 100 employees.”

The general insurance agency provides a spectrum of insurance products, including commercial insurance for a variety of businesses in the region; and home, automobile, and marine insurance.

The company has grown in part through building a rocksolid reputation for customer care, integrity and quality, but also through careful and strategic expansion.

“We’ve made 17 acquisitions over the years. I bought this building and we all came together here. This was always my dream, to have everyone under one roof.”

Ball calls Reliance a family business, and he means that in more ways than one – his own son and daughter are key figures in the company, but the sense of family extends to the whole team.

“We like to consider everyone who works here as part of the family. Many of our employees have been with us for well over 10 years, bringing a wealth of experience to our clients,” he said. “When you all work together for the same goal, with the same vision for what your company is about, that’s family. It’s important to me that Reliance continues to be a family business.”

Ball notes that the insurance industry, like so many other fields, is fast evolving to keep pace with technology and customer needs.

“This is the future,” he said. “E-commerce has and will change business in many ways and you have to always be changing to stay ahead of the curve.”

Regardless of the technology, Ball says it will always come down to people, on both sides of the desk – customer and staff.

“We have a team with a lot of knowledge and expertise, a wonderful group of people,” he said. “And our job is to take care of the customer, every time.”

When a situation occurs that requires an insurance claim

‘‘

Our job is to take care of the customer, every time.

– be it a flood or a house fire – the most important thing is to be able to give a customer peace of mind.

“When something happens, we want to be able to say: don’t worry, you’re covered,” he said. “Our motto is Protection Beyond Insurance®, and that sums it up.”

He says educating people about insurance is also important, as it’s something many people don’t think about until they need it. “We help people understand that insurance is really risk management – looking at ways to minimize your

‘‘

Jim Ball, president and son Chris Ball, CEO

risk,” he said. “There are things you can’t insure against, like loss of reputation, but we may be able to educate and guide people to other resources that can help.”

Reliance has expansion operations in Ontario and Quebec, but the heart of the business is here in Burnaby – and they plan to keep it that way.

“This is a great community and we love it here,” he said. “The neighbourhood is wonderful, it’s central and many of our customers are Burnaby residents. This is our home for a long time to come.”

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4853 Hastings Street, Burnaby I 604.255.4616 I www.reliance.ca

30 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Custom Mortgages

T

‘‘

We couldn’t be more excited about what the future holds.

“To be able to see someone achieve their goals is so rewarding,” she said. “I have heard many times: I didn’t think it would be possible, thank goodness I talked to you because having achieved this real estate ownership has made so much more in my life possible.”

For example, Tomlinson points to a client who, through several moves, went from not believing they could own a home at all, to being mortgage free.

“That’s a huge accomplishment and it’s very exciting to be part of people’s lives in that way,” she said.

As the organization reaches its 10th

‘‘

he hunt for a dream home is often focused on the physical: the type of house, the number of rooms, the neighbourhood it’s located in.

But in truth, making the right choice involves all sorts of less visible but equally critical considerations – and key among them is the mortgage.

The wrong mortgage can make the dream of home ownership into a nightmare – but the right one can be the foundation upon which the success of long-term financial success is built.

Making sure every client finds the latter is the philosophy that’s been driving Custom Mortgages since it opened its doors 10 years ago.

“Custom Mortgages was founded on the principal of helping people achieve their goal of real estate ownership in a way that helps them achieve other goals in their life as well,” said Rishel Tomlinson, principal mortgage broker with Custom. “My motto is: if you get your mortgage right, everything else becomes possible.”

For Tomlinson, that means sitting down with clients to look at goals, budgets and most importantly, cash flow, and not just figuring out the biggest possible amount a client can be approved for.

“Contrary to most mortgage application processes where the conversation begins by asking how much income is earned, Rishel Tomlinson at Custom Mortgages we begin the conversation by asking what type of property and location is desired, and depending on the given purchase price range for this type of product, we talk about what the individual cash flow needs are for each unique borrower, and from there provide them with their top three mortgage options and strategies to help them achieve their real estate purchase within the cash flow parameters we’ve identified.”

In other words: find success for each client by matching the right mortgage – type, conditions and size – to their actual lives, goals and financial situation.

For Tomlinson, avoiding a one-size-fits-all approach means getting to know her clients and their goals – and staying with them for the long-term.

She’s worked with countless clients through that overwhelming “first home purchase,” helping them navigate the process – but she’s also worked alongside long-time clients through multiple home sales and purchases.

anniversary, they’re preparing to launch a unique app that will help people answer the question “What can I afford” which looks at not just the basics, like income level, but future plans like having children or moving to a different area.

“It’s not a simple question and the app will help make it simple by working step by step through all the factors,” she said. “It can be a very stressful process for people when it comes time to buy or sell, to apply for a new mortgage, and really at the end of the day my job is to make it straight-forward, to make it comfortable and to make it work for my client, now and into the future.”

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5526 Kingsway, Burnaby, BC I 604.430.2603 I www.milani.ca

BurnabyNOW FRIDAY November 30, 2018 31

PROFILES OF EXCELLENCE Terry Beech, MP Burnaby North -Seymour

T

erry Beech is thrilled by the recent recognition he received from his peers in Ottawa – but it’s the relationship he’s building with his constituents that matters the most.

Beech, the Member of Parliament for Burnaby NorthSeymour, was named Parliamentarian of the Year for Best Civic Outreach in the annual Maclean’s awards, which are chosen by fellow MPs. “It was really incredible and it had extra meaning because it’s voted upon by all parliamentarians from every party,” said Beech from his Hastings Street constituency office. “Just to be nominated is humbling and I didn’t think I’d win. But after having time to reflect on it, the reality is that it’s not really an award for me – it’s for the entire community.”

Known for his efforts in reaching out to those he represents – from doing regular door-to-door visits, hosting public meetings, creating two-way video conferencing for community interaction, and simple old-fashioned coffee gatherings – it’s a fitting acknowledgement of Beech’s work.

“Door-knocking is one of several mechanisms to get the pulse of the community,” he said. “It’s right there with why we visit schools, why we visit places of worship, why

we have an interfaith council. But I wanted to set a new outreach standard. Finding new, innovative ways to reach out to people is something we’ve been focused on since day one.”

That means finding out what works best for people, what they need to feel engaged, and then meeting them where they are – sometimes literally.

“I was meeting with some constituents recently and they said ‘hey, why don’t you come out and play some pickleball with us and we can talk,’” he said. “And why not? Many people want to be involved but they may not have the time or feel they can just pop into the office, so I need to go where they are.”

In fact, Beech says he’s excited for more opportunities of that kind.

“I’d love to have a call to action, an invitation, for people to bring ideas forward,” he said. “Maybe someone will ask me to come hike with their group, or have a gathering at their house with neighbours and friends. My wife and I are about to have a baby, so why not have a stroller political

‘‘

People want to know that someone is working hard for them.

walk-and-talk – push the strollers around the lake and have the chance to talk to people at the same time sounds fantastic.”

What he gathers from the community helps to inform his approach to issues.

“In the last year alone, we’ve put out over 100 pages of policy documents, and these aren’t from the national party. I’m writing these, based on what I’m hearing in the community,” he said. “We send out surveys, and make sure we get back to everyone. We want to be that voice for the community in Ottawa.”

Ultimately, his goal is to ensure he’s representing

‘‘

Terry Beech, MP Burnaby North-Seymour

every constituent in the riding.

“Most constituents are focused on getting the kids to school, putting food on the table, the day to day tasks, and they want to know that someone is working hard for them and taking their views into account,” he said. “I’m everybody’s representative, and I want to talk to people who agree with me but also – maybe especially – with people who don’t. That creates the opportunity for me to learn something, change my view, or perhaps even change the national policy. We’ve done that on several issues, and it’s the community where most of our best ideas come from.”

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3906 Hastings Street, Burnaby I 604.718.8870 I TerryBeechMP.ca

32 FRIDAY November 30, 2018 • BurnabyNOW

PROFILES OF EXCELLENCE Performance Institute

I

‘‘

We’re very passionate about improving people’s lives.

is coming from, to assess and teach and try to motivate each person to reach their fitness goals.

He notes their central location at Canlan Ice Sports, Burnaby 8-Rinks has been a blessing, because it’s a centralized headquarters for many sports teams, athletes and other businesses in the field.

“It’s been a great benefit, because it’s exposed us to a lot of new athletes over the years,” he said.

But a great location isn’t enough to keep a fitness organization thriving for so long. Ramsbottom credits his team, and the clients themselves, for the

‘‘

n an industry that’s full of fads that come and go every few months, there’s perhaps no greater sign of true excellence than standing the test of time.

Nearly two decades after first opening their doors, the team at Performance Institute is not just going strong, but continuing to grow – all while building on their already impressive reputation.

It’s a feat that Steve Ramsbottom, who opened Performance Institute with his wife Heather in 1999, doesn’t take for granted.

“We’re very passionate about improving people’s lives, helping them with their goals whatever those goals are,” he said. “And we’re always trying to do what we do better, continually looking for new ways to improve our programs.”

The motivation is simple: the client.

“We truly care about the people who come to us. With all of our staff, from administration to trainers, our number 1 priority is to do what’s right for the client. Their goals are our goals.”

And the goals can vary widely: from high-level elite athletes to individuals seeking to simply improve their overall health.

The team has worked with NHLers, toptier competitive figure skaters, a variety of professional athletes, and a host of celebrities, including Hugh Jackman, Zac Efron, Jessica Alba and more.

They’ve also Steve Ramsbottom, Owner developed a reputation for their expertise in wheelchair training – in fact, Ramsbottom has trained Paralympic athletes, is currently working with the City of Surrey on developing adaptive training programs at city facilities, and he’s written a book on the topic.

The best part of all this diversity, says Ramsbottom, is that it allows the team to have a bigger, better, overall toolbox for every single client.

“If you only worked with one type of client, you can easily get into a mode of focusing your approach in very specific ways, but when you have all different levels, you have to be able to respond to different needs and we love having that variety.”

In fact, Ramsbottom is quick to encourage newcomers to check out the facility.

“Many people are intimidated by the gym environment, and they feel like they have to be at a certain level to even come in the door,” he said. “That’s 100% not the case here. We really take the time to find out where someone

success of Performance Institute.

“We have got just a great staff, some of them have been with us over ten years, and our newest kinesiologist has been here just under a year, so we’ve also got that fresh blood,” he said. “They’re an amazing group who are so committed to what they do. And when clients are happy, they refer us to others. Most of the people who come to us are here because a friend or family member recommended us. At the end of the day, if you do a good job, good things happen.”

SPONSORED CONTENT

6501 Sprott Street, Burnaby I 604.291.9941 I www.pitraining.ca

BurnabyNOW FRIDAY November 30, 2018 33

PROFILES OF EXCELLENCE Christina Myers Writer

Christina Myers is a long-time journalist, writer, and editor. She spent a dozen years as a staff reporter with newspapers in the Metro Vancouver region before moving into a freelance career.

She has garnered provincial and national journalism awards, and her work has appeared in magazines, anthologies, on CBC Radio, and a host of newspapers and literary journals. Her ďŹ rst novel is forthcoming in 2019, and she is currently editing a non-ďŹ ction anthology for publication in 2020. As well, she co-hosts a mixed-genre reading series for emerging and established writers.

She lives with her family in Surrey. Find her online at cmyers.ca.

Gary Slavin Creative Designer

Gary Slavin has worked as a graphic designer in the lower mainland for community newspapers for over two decades, with the majority of those years at the New Westminster Record and sister paper Burnaby NOW. He continues to work as a freelance creative designer for various newspapers and local businesses. He has many design awards over the years presented by British Columbia Yukon Community Newspaper Association (BCYCNA), Canadian Community Newspaper Association (CCNA) and the Suburban Newspaper Association (SNA).

He grew up in North Burnaby, a father of two amazing sons, he now resides in Blaine, Washington with his wife Kristen. Outside of designing he volunteers in the sport of ball hockey at national and international levels.

Lisa King Photographer

Lisa King has been a professional photographer for 12 years, working for a variety of newspapers and publications throughout B.C. King and fellow photographer Kevin Hill work collaboratively, shooting editorial photography as well as commercial and product photography, events and weddings.

The duo met while studying photojournalism at Loyalist College but now live and work in the Lower Mainland.

In her spare time, King enjoys playing team sports, scuba diving, and travelling, as well as volunteering her time with university students studying abroad.

Kevin Hill Photographer

Kevin Hill has been working as a photographer since 2006; his work has appeared in a variety of publications, including magazines and newspapers in B.C. and beyond.

Hill and fellow photographer Lisa King work collaboratively, shooting a mix of editorial, commercial, product, event and wedding photography.

The duo met while studying photojournalism at Loyalist College but now live and work in the Lower Mainland.

Hill, originally from Saskatoon, enjoys a wide spectrum of outdoor recreation, including skiing, backpacking and target shooting, and heading out on motorcycle adventures.

SPONSORED CONTENT

34 FRIDAY November 30, 2018 â&#x20AC;¢ BurnabyNOW

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Communitynow

Burnaby Christmas Bureau makes life brighter Kelvin Gawley

kgawley@burnabynow.com

Samuel, 11, has faced more challenges, heartbreak and upheaval than most adults – but ever since he came to Burnaby, the Christmas Bureau has been a reliable annual comfort in an otherwise difficult life.

Samuel was a baby when his father died. His mom found new love in Toronto, where they moved when he was four, but her new partner became abusive and they were forced to leave.

They spent much of the next two years in Toronto shelters before moving to Burnaby in 2013.

That was the first year Selina Zhou, a Burnaby school district settlement worker, connected Samuel and his mom with the Christmas Bureau.

“As soon as I met them, I found this family was really in need,” Zhou said.

The bureau provided some gifts for Samuel and connected the pair with a sponsor family that provided some basic household

necessities.

Samuel’s mother worked hard to establish a new life for herself and her son in Burnaby, but the heartbreak wasn’t over for the young student and new Canadian.

His mom died in 2015.

“It was such a shock,” Zhou said.

Samuel’s mom was otherwise young and healthy but worn down by her difficult life, Zhou said.

Canada is such a lovely, friendly and welcoming country

With no family in the country, Samuel lived for a short time with a temporary guardian before his aunt came from China. His aunt, now a permanent resident, spoke no English and is just now looking for full-time work as Samuel is in Grade 6 and more independent.

Through all of this, the

Christmas Bureau and Burnaby Community Services have been reliable sources of help, Zhou said.

The family has received shoes, clothes and bedding from the bureau, she said.

Zhou said she recently received a text in Chinese from Samuel’s aunt, grateful for the help they’ve received.

“Canada is such a lovely, friendly and welcoming country,” Zhou said, translating the text.

“She (Samuel’s aunt) said she will try her best to raise Samuel to let him realize how the community is treating them and hopefully in the end Samuel can turn out to be a good person and contribute back to the community,” Zhou said.

And they’re not alone.

Zhou said all the settlement workers in local schools connect newcomer families to the bureau every year.

“All the families who get the benefit really appreciate it and they said it’s such a nice gesture,” she said.

“They say ‘Oh, Canada is so warm and nice. People

Santa’s helpers: The Burnaby Christmas Bureau’s Toy Room gets filled every Christmas to ensure that no child in the city has to go without a Christmas gift. PHOTO NOW FILES

are so welcoming.’”

There are many ways you can help families like Samuel’s through the Christmas Bureau.

Visit bbyservices.ca/ donate.php to see the many ways you can give money.

You can drop off a new and unwrapped toy at the

Toy Room at Brentwood Town Centre (Monday to Saturday, 10 a.m. to 4 p.m. until Dec. 21 or during the open house from 5 to 9 p.m. on Thursday, Dec. 6).

You can also bring a gift to the Burnaby Firefighters’ Pancake Breakfast at the Hilton Vancouver Metro-

town Hotel on Friday, Dec. 14.

You can also host an Angel Toy Drive at your workplace.

To learn more, visit www. tinyurl.com/bbydonors or call MJ at 604-292-3902.

BurnabyNOW FRIDAY November 30, 2018 37

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Artsnow SAVE THE DATE: DEC. 7, 8

AMABILIS SINGERS

WHAT’S HAPPENING? Amabilis Singers present Hope, Peace, Love at Christmas, a Christmas concert for all ages.

WHERE AND WHEN? It’s at New Westminster Christian Reformed Church, 8255 13th Ave., Burnaby (between First and Newcombe). The concert runs twice: Friday, Dec. 7 at 8 p.m., and Saturday, Dec. 8 at 2 p.m.

WHAT MUSIC WILL I HEAR? The program is designed to celebrate the hope, peace and love of the Christmas season. Audiences will enjoy Jan Sandstrom’s evocative reworking of the wellknown carol Es ist ein Ros entsprungen, Kevin Memley’s exquisite setting of There is No Rose of Such Virtue and Elaine Hagenberg’s tender Sweetest Music, Softly Stealing. Other uplifting seasonal offerings include Ian Crawford’s exuberant Sussex Carol and a striking

new O Nata Lux by young American composer Matt Wetmore.

Plus, audience members will be invited to join in some boisterous sing-alongs.

WHO ARE THE AMABILIS SINGERS? Amabilis Singers is a mixed-voice community choir of 60 to 70 members, directed by Ramona Luengen and accompanied by pianist Ingrid Verseveldt.

The choir takes on a variety of repertoire – from the Brahms Requiem to folk songs, spirituals and demanding contemporary

choral works. (Auditions for new members are generally held in June and January.)

WHO SHOULD ATTEND? Everyone! The choir promises to put all audience members into the holiday spirit, and this year there is an afternoon concert and an evening concert to provide more options for all to attend.

Children under 12 are free, and there are discounted tickets for secondary school students.

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Sounds of the season: The Amabilis Singers are offering up Hope, Peace, Love at Christmas, Dec. 7 and 8. PHOTO FILES, CONTRIBUTED

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42 FRIDAY November 30, 2018 • BurnabyNOW

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BurnabyNOW FRIDAY November 30, 2018 43

Communitynow Kids need more play, not Vegas entertainer brings comedy pet theatre to city more structured time Mommy’s

GROUNDED Bianca Bujan

On a visit to the small Texas town of Amarillo last year, I attended the World Championship Ranch Rodeo – a global gathering of the nation’s best working ranch cowboys. As I strolled through the sea of competitors and their families, something stood out for me when it came to the children that the ranchers had in tow: none of the kids had phones in their hands.

Instead of sitting in solitude, hunched over devices with their eyes glued to screens, I saw clusters of children huddled together on the floor, playing with horse figurines and toy trucks. I watched on as they trotted and teetered their trinkets along surfaces, completely immersed in imaginative play while their parents chatted nearby.

This not only reminded me of my own childhood, when kids were left to their own devices, but it really emphasized the abundance of free, unsupervised and extremely essential play time that I enjoyed in my younger years – time that is rarely enjoyed by kids today.

With the pressure to increase academic offerings, many schools have cut back

on allocated time for outdoor play in favour of more time in the classroom. Not only does this reduce the amount of exercise that the children receive, but the cost of cutting these periods of free play extends far beyond the need to keep kids moving throughout the day.

In a special edition of Time magazine titled The Science of Childhood, author Belinda Luscombe highlights the results of a Finnish study that focuses on the correlation between physical activity and sedentary time for school-aged kids between the ages of six and eight years old.What they found was that by increasing seated classroom time, the grades of students actually declined.They discovered that children who were less active during school time in the first grade, a year that is heavily focused on reading, received lower grades in both reading and math in second and third grade than those who were given more time to play in their earlier years in school – especially boys.

While most elementary school kids here in Canada receive one short recess break per day, a program called the LiiNK Project (Let’s Inspire Innovation ‘N Kids) devised by Debbie Rhea of the Texas Christian University, encourages more

frequent bursts of outdoor play, with the youngest children in some Texas schools being sent out for recess four times a day.

What they found was that allowing for more frequent breaks resulted in more focused classroom time, as the children knew that a short break was coming soon.

Just outside of Edmonton, Bruderheim School has decided to give extended recess time a try too, increasing the play time to ensure that their students never spend more than an hour in their desks at a time.

The experiment began just over two months ago, and the school is already seeing more focused students, happier teachers, and improved attendance as a result.

Free play develops important life skills in children such as creativity and teamwork, and by providing them with activity breaks, we can boost their focus and improve their grades.

It’s time to take the reins and steer our children back to a lifestyle where free play was valued. It will not only keep them healthy and active, but it will extend their life learnings far beyond the classroom walls.

Bianca Bujan is a mom of three, writer, editor and marketing consultant. Find her online at @bitsofbee.

ROTARY ROTARY CLUB OF BURNABY DEER LAKE presents presents

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Holiday Circus: Gregory Popovich’s comedy pet theatre is onstage in Burnaby Dec. 4. PHOTO CONTRIBUTED

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Michael J. Fox Theatre is at 7373 MacPherson Ave. Tickets are $40 and $50 at

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See www.comedypet. com for more details.

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A Vegas entertainer is bringing his comedy pet theatre show to Burnaby.

Gregory Popovich’s Holiday Circus is onstage at Michael J. Fox Theatre on Tuesday, Dec. 4 at 7 p.m.

The show features European-style physical comedy, acrobats and jugglers with a furry cast of trained animals.The animal performers – including cats, dogs, parrots, geese, mice and even a miniature horse – have been rescued from shelters all over the country and transformed into Vegas stars.

“Picture the cutest pet trick you can imagine.

You’ll see it here! From dogs jumping rope to cats pushing strollers, this show is ideal for kids and kids at heart,” says a write-up about the show on Vegas. com.

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44 FRIDAY November 30, 2018 • BurnabyNOW

Communitynow Burnaby performers onstage in Beauty and the Beast Julie MacLellan LIVELY CITY

jmaclellan@burnabynow.com

Burnaby performers will be part of the fun when the Arts Club remounts Disney’s Beauty and the Beast this holiday season.

Beauty and the Beast is onstage at the Stanley Industrial Alliance Stage from Dec. 1 to Jan. 6.

In the cast for this edition are two Burnaby performers: Ali Watson, who plays LeFou and other roles; and Synthia Yusuf in the ensemble.

Jonathan Winsby is returning to his role as the Beast, with four of the other stars from the last production – Susan Anderson as Mrs. Potts, Shawn Macdonald as Cogsworth, Kamyar Pazandeh as Gaston and Bernard Cuffling as Maurice – also returning.

Michelle Bardach, last seen as Sophie in the Arts Club production of Mamma Mia, is joining the cast as Belle.

“Beauty and the Beast has been one of the company’s

most successful musicals, and I am pleased that artistic director Ashlie Corcoran has decided to invite us back for a revival of last season’s wonderful production,” director Bill Millerd said in a press release.

Tickets start at $39 – with the warning that they’re very popular, so if you plan to attend, get on it. See www.artsclub.com or call 604-687-1644.

NEIGHBOURHOOD ART Burnaby Neighbourhood House is bringing art to the community again.

The North House will be showing work by Veneesa Gemma from Dec. 3 to 21.

Gemma was born and raised in Burnaby and was inspired to pursue art by her mother, Beverly Gemma, who trained with noted Canadian artist Donald Curley.

A write-up about the show notes that Veneesa’s passion for art and painting “has always been to see different perspectives in various techniques that create texture and movement.”

She uses acrylics to create

Artist’s vision: Artwork by Veneesa Gemma is on display at Burnaby Neighbourhood House’s North House for December.

A meet-theartist open house is on Dec. 3.

PHOTO CONTRIBUTED

Tale as old as time: Jonathan Winsby and Michelle Bardach star in the Arts Club remount of Disney’s Beauty and the Beast, onstage at the Stanley Theatre. Costume design by Barbara Clayden. PHOTO DAVID

COOPER, COURTESY ARTS CLUB THEATRE

impressionistic and abstract work that leave the viewer room for imagination.

“I am always looking for new opportunities that create energy, a feeling or mood,” she says in the write-up.

Want to see her work?

Stop by the North House at 4908 Hastings St. anytime from Monday to Friday, 9:30 a.m. to 4:30 p.m.

There’s also a meet-theartist open house event on

Monday, Dec. 3 from 6 to 8 p.m.

FAMILY ART A heads-up for families with arty kids: the next In the BAG studio dropin at Burnaby Art Gallery is coming Sunday, Dec. 16.

See www.burnabyartgallery. ca for all the details.

Do you have an item for Lively City? Send arts and entertainment ideas to Julie, jmaclellan@burnabynow.com.

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$12,500 donation will benefit Neighbours Helping Neighbours A Burnaby-based group committed to helping people in their community got some help of its own last week.

100 Women Who Care Vancouver donated $12,500 to L’Arche Greater Vancouver’s Neighbours Helping Neighbours program.

L’Arche runs homes and day programs for people with developmental disabilities. Its Neighbours Helping Neighbours program puts some of those individuals to work, helping seniors and people with physical disabilities with gardening and light repair chores.

This allows the people they help to remain in the homes and communities they know, according to a press release.

Spokesperson Kim Jacob said the money will help the program expand to help more people in Burnaby, South Vancouver and New Westminster.

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BurnabyNOW FRIDAY November 30, 2018 45

You know that place where kids & dogs play, nature is all around, neighbours hang together, and getting around is easy? It’s here.

3 & 4 Bedroom Townhomes Starting from the low $700’s Haven in West Port Coquitlam has a location story no one else has. Set amid a protected greenbelt and near a network of trails means quiet walks along the river, stick-throwing sessions with the dog, and safe bike rides with the kids are an everyday thing. For traveling in and out, Highway 1 is close and Lougheed Highway is even closer. If you’re not picking up essentials in the charming downtown core, you’ll have convenient access east and west, plus a bridge-less commute into Vancouver. Home sweet home, indeed.

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46 FRIDAY November 30, 2018 • BurnabyNOW

Sportsnow

Sport to report? Contact Dan Olson at 604.444.3022 or dolson@BurnabyNow.com

A FEEL FOR THE GAME: The Copeland Arena hosted the Western Regional blind hockey tournament last week, with three teams competing for B.C. bragging rights. Above, the Canucks (in red) and

Millionaires faced off in the final, with the Canucks prevailing 8-5. At top right, Canucks coach Matt Morrow celebrates a goal with one of the players. The Canucks include Carrie Anton, Julien Blais-Savoie, Graham Foxcroft, Sean Heaslip, Ryan Kucy, Francis Mainella, Gilles Ouellet, Amanda Provan, Paul Schmold, Wade Shepherd, John Edward Tee, Jason Yuha and goalies Aaron Prevost and Stevo Vandermey. PHOTOS JENNIFER GAUTHIER

Rebels wear target to start new year Expectations rise as Burnaby South launches its defence of 2018 B.C. title Dan Olson

dolson@burnabynow.com

It’s been a long time coming.

The Burnaby South Rebels haven’t spent the past eight months basking in last season’s achievement, but you know others have thought about it.

Those teams now have the Rebels in their sights, looking to knock them off the B.C. pedestal. As is the way after you are crowned champions.

The Rebels began a new senior boys basketball season on Thursday at the Heritage Woods Kodiak Klassic tournament in Port Moody, against the same team they downed 80-72 in the AAAA final in Langley.

No doubt the pre-game speech for Semiahmoo will draw on last March’s result.

For Burnaby South, the past months of prep work and practices, time in the weight room and attending meetings are going to reveal if last year’s champions are ready for the next step.

“We have some high expectations and some pressure put on us being the defending champions and ranked No. 1 going into the new season,” remarked South coach Mike Bell. “Kids have worked hard in the offseason trying to get up to that standard, and we’ll see where

Thursday takes us.”

That game, played past the NOW’s deadline, packs its own storyline, thanks to last March’s showdown. However, it is just the first stage of a barrage of games where the Rebels are going to be Public Enemy No. 1 as the defending champions. Everyone will want to try to knock them down a peg.

It’s the residue of being No. 1 – you wear a target on your back.

“It’s every team that we’re going up against,” says guard Hanz Paloma. “It’s the motivation they have to wipe us off the No. 1 spot, so for us it’s just going to be another game to do our job, to hopefully win.We’re confident in ourselves that we will stay at the top.”

That’s the challenge. But when your lineup loses the likes of standout guard Vince Sunga and provincial MVP Jusuf Sehic, the six-foot-seven forward now a freshman at Simon Fraser University, there are players, both new and returning, adapting to different roles.

Bell has full faith in the leaders, who’ve gone through the trenches with him, to pick up the torch.

“The seniors have made a big push, they know what it takes now and they’re ready to go,”

he said. “We have guys, (guards) Baltej Sohal, Kyle Kirmaci and (Jiordano) Khan returning as Grade 12s in bigger roles, and you’ve got Aidan (Wilson), who played more of a bench role last year but we expect to play big minutes for us.”

Wilson, at six-foot-eight, will be asked to provide South with a two-prong tower offence alongside six-foot-10 Grade 11 returnee Sasha Vujisic.

The first time for everyone was a surprise, but now we’re the target.

“Definitely there’s more responsibility (as a Grade 12), but I’m looking forward to having a leadership role and showing the new guys what it takes to play at this level and be successful,” said Wilson.

Vujisic, who developed into a dominating threat as a rakish six-foot-nine centre beside Sehic last season, envisions a summer of hard work and the new reality as defending champions to be great benefits to start the year.

“Nothing has changed per-

sonally. (Bell) said that we’re going to have to work twice as hard if we want to win again, and that’s definitely true,” said Vujisic. “The first time for everyone was a surprise, but now we’re the target. If we want to stay up there we have to work twice as hard as everyone else.”

Kirmaci is eager to face the slings and arrows of opposing teams.They endured a year where they went from being ranked No. 1 in Week 2 of the season to nearly falling out of the hunt after losing the Burnaby-New West league final to Byrne Creek.The turning point, on paper at least, to their championship run was an inspirational must-win effort against Kitsilano in a B.C. qualifier, sending them onwards with momentum.

“During the beginning last year, we didn’t have that much success because we didn’t really play for each other but played mainly for ourselves.With the chemistry we developed towards the end of the season we found success, and I think we can use that this year,” said Kirmaci.

Bell sees last year’s growth as an evolution through hard knocks.The program, which missed the provincials the previous two seasons despite some heady expectations, is thriving Continued on page 47

Baxter earns All-American honour

Jenna-lee Baxter has achieved a major first for the Simon Fraser University women’s program.

Baxter, a senior midfielder with the Clan, became the program’s first-ever All-American this week when she was named to the 2018 Div. 2 Conference Commissioners Association (D2CCA) Women’s Soccer All-America second team.

Baxter was selected after the Surrey native capped a remarkable career, leading the conference with 11 goals and 10 assists.

The former Oregon State University soccer player, who transferred home to SFU after one NCAA Div. 1 season, proved to be a powerful engine to the squad’s climb up the charts. In three seasons at SFU, the Whitecaps FC Elite product started 47 of 49 games, scoring 15 goals and 26 assists.

It culminated in a fantastic senior season where Baxter was named the Great Northwest Athletic Conference’s player of the year, after leading the club to its second GNAC championship tournament.They were eliminated in the semifinals, finishing with a 10-6-1 record and their second-best record since joining the NCAA. Last week it was announced that both Baxter and junior forward Emma Pringle were voted onto the United Soccer Coaches All-West region team, after previously being honoured with selections to the NCAA D2CCA All-West region women’s soccer first team.

Pringle ended the season tied with Baxter for the team lead in goals (11), giving her 34 during 48 career games at SFU.

BurnabyNOW FRIDAY November 30, 2018 47

Sportsnow

Sport to report? Contact Dan Olson at 604.444.3022 or dolson@BurnabyNow.com

Knights QB named MVP South starts year as top target

Three STM players receive post-season honours Dan Olson

dolson@burnabynow.com

going,” said Bell. “To have that last year’s feeling behind you and moving on forward and having the team look forward to this year’s goals and this year.”

The team continues at Heritage Woods this weekend, with the final slated for 6:15 p.m. on Saturday.

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Going big: St. Thomas More quarterback Dario Ciccone, shown above during 2017, received B.C. High School Football’s Most Valuable Player award this week. PHOTO NOW FILE

DeLazzari said.

“I think the big thing with Dario was that balance, how he was a dual threat quarterback,” said DeLazzari.

“His decision-making was off the charts, and when he couldn’t see an opening (to pass) he would run.”

It’s that decision-making element which Ciccone says was where he focused on addressing last off-season.

“I think my decisionmaking was what I worked hardest on,” he said. “In my first year I felt there were a few moments where I was indecisive, but I worked with my coaches on being able to make better decisions.”

He credits coaches Danny Simone and Joe Adams with helping him raise his game during his two seasons on the varsity squad.

DeLazzari said those two years presented a unique learning experience and test, beginning with the program suffering the loss of coach Bernie Kully to cancer early in the 2017 season.

“I think having been a starter all through Grade 11 and going through what we did with the passing of coach Kully, that really brought the team together,” said DeLazzari.

Michael Simone gave

Ciccone a great target at receiver, and enjoyed a special bond, along with Vasco Repole, that paid off on the field.

“When you talk about connections Dario had with Michael and Vasco, having started playing together in flag football, it was like a Sedin connection,” said DeLazzari.

Simone posted 32 receptions for 739 yards and 11 majors.

Carter, who debuted at the senior level as a Grade 10, was a major force on the Knights’ line on both sides of the ball.

“He was a big part of our season, and with most of the linemen returning, a big part of next year’s plans,”

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Steelers edged by Kodiaks

The Grandview Steelers made a push, but the Aldergrove Kodiaks pushed back Wednesday to register a 3-2 win in junior B hockey action.

The Steelers rallied from a 2-1 deficit in the third period on Jack Hamilton’s marker. But Aldergrove scored the winner on a powerplay goal with 4:07 left in the third period.

Grandview, in fourth place at 14-10, hosts Abbotsford on Sunday, 7:15 p.m. at the Burnaby Winter Club.

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Statistics don’t tell everything about a player.

But they do show something, and St.Thomas More quarterback Dario Ciccone has the numbers to back up this claim.

The B.C. High School Football Association unveiled its annual awards this week prior to the finals, and Ciccone was front and centre.

The Knights pivot was named the 2018 AAA MVP, after steering his team to a stellar 6-2 record.

The Burnaby native said the award came as a surprise, but was a reflection of the team that surrounded him.

“I was pretty surprised when I got the email,” Ciccone told the NOW. “I thought I had a pretty good season, because going in no one expected much.

“There was talk about us going AA, but we came in and just worked hard.”

Also picking up honours were senior receiver Michael Simone, who was named to the all-star squad, and first-year lineman Kaishuan Carter, who was chosen as one of two Top Grade 11s.

The numbers don’t lie – Ciccone was a dual threat that forced opposing defences to think on the go.

He posted the best completion rate of any passer in the regular season with more than 50 attempts, completing 70 of 101 throws for a 69 per cent success rate.

Those passes added up to 1,209 yards, an average of 172.7 per game, and resulted in 13 touchdown catches. He was intercepted only twice, after going all of 2017 without an interception.

In the team’s two playoff games, he went 11-for-19 and threw four TDs. Ciccone was also an effective scrambler, garnering 276 yards on 41 carries, five of which were touchdowns.

That versatility is a big reason why he earned the award, STM coach Steve

Continued from page 47 after a junior title in 2017 and senior crown a year later. But the buzz of last March’s glory is eight months old.

“That feeling is already gone. I’m really excited for this season, in fact I’m dying for the season to get going, just to get a new era

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Heavy hitters rallying around Burnaby Hospital The state of Burnaby Hospital has and has the second busiest emerbeen a topic of conversation in Burn- gency department in all of the Fraser aby and East Vancouver for years.

Health Authority,” said foundaResidents and politicians alike regu- tion CEO, Kristy James. “Having larly wade into the debate around the Fundraising Cabinet out there the eventual redevelopment of the making connections on our behalf is aging building, as well as discuss the critical for us in our mission to help ongoing need for new equipment, improve health care experiences and and the hospital’s rise over the last outcomes at Burnaby Hospital and few years as a top quality facility, Fellburn Care Centre. earning “meritorious standing” from “These individuals understand that the ASC National Surgical Quality health is the most fundamentally Improvement Program important aspect of any (NSQIP). prosperous commu“Burnaby Hospital But while so many nity. They’re leading serves a population by example, to be the discuss the needs of of over half a million foundation for a better Burnaby Hospital people, and has from a distance, there Burnaby.” the second busiest is a growing group of Already the Fundraisinfluential individuing Cabinet has made emergency department als who are taking an an impact, and largely in all of the Fraser active approach to by their own support.

Health Authority” rallying community As one example, at the – Foundation CEO, support.

Foundation’s recent Kristy James Led by Chair, Bill Treasures of India gala, McCarthy, and Vice McCarthy made an inChair, Pat Delesalle, credible personal donathe Burnaby Hospital Foundation’s tion of $100,000 toward an urgently Fundraising Cabinet was formed this needed CT scanner. past April. Made up of prominent “We have brought together a very business leaders, doctors, and philan- strong, and motivated group of comthropists, the cabinet’s sole purpose munity leaders,” notes McCarthy. is to help the foundation identify and “Every individual serving as a membuild relationships with prospecber of this cabinet has a passion for tive major donors – those difference this city and a strong desire to give makers with the linkage, interest and back. Everyone deserves effective ability to support the major capital and efficient health care, and I beequipment and program needs of the lieve that supporting our only comregion’s largest community hospital. munity hospital is the best way to “Burnaby Hospital serves a popuensure high quality care in Burnaby lation of over half a million people, now, and for generations to come.”

Fundraising Cabinet Chair, Bill McCarthy (L) with Burnaby Hospital Foundation CEO, Kristy James There’s no shortage of projects for the cabinet to support, from the ongoing need to build a Mental Health and Substance Use Zone at Burnaby Hospital, to the foundation’s most recent campaign to fund a CT scanner. Behind the scenes, the cabinet

is working hard to be prepared for a much anticipated hospital redevelopment announcement.

“That’s the announcement we’re really waiting for,” said McCarthy.

“That’s when the real work will begin for us. It will be very exciting.”

William P.J. McCarthy (Chair)

Jeff Clark

Dr. David Lough

Pat Delesalle (Vice Chair)

Kristy James

John McCarthy

Jim Baird

Dr. David Jones

Dave Rennie

Dr. Chris Bozek

Dr. Nirmal Kang

Sylvia Zylla

John Caputo

2018 CoMMuNITy uPDATE

bhfoundation.ca

A Message from our CEO The past year has been an exciting time for Burnaby Hospital Foundation. With the help of our new Fundraising Cabinet and Chinese Ambassador Society, we’re reigniting the passion in our community for helping others, and developing new fundraising avenues to provide state-of-the-art medical equipment and technologies to our dedicated health care professionals.

For over 65 years, this facility has stood at the centre of Burnaby and East Vancouver, and its endurance as a first-class community hospital is nothing if not a testament to our generous donors, who have supported us year after year, decade after decade.

Burnaby Hospital Foundation is always looking ahead, building on our successes and striving to improve. Our local communities built this hospital and have always been there to support us and each other.

Thank you for your support!

Kristy James, CFRE Chief Executive Officer

FINANCIAL HIGHLIGHTS YOUR DOLLARS AT WORK Other 12%

Other* 19%

Major Gifts 21%

Events 12%

Surgical Equip.

31%

Innovation Grant 5%

Many lives are saved each year through a combination of computer and medical science known as CT scanning.

MRI Equip.

7%

Planned Giving 26%

Annual Giving 29%

Help bring the picture of health to Burnaby Hospital patients

Education 9%

Community 10% Fellburn 19%

*Other Departments, including:

Burnaby Hospital currently has just one CT scanner, and urgently needs a second one to meet demand. However, at a cost of over $1 million, this state-of-the art technology comes with a big price tag.

Why does Burnaby Hospital need a second CT scanner?

Our current CT scanner is heavily burdened, and our patients face the longest wait in the Lower Mainland for this vital diagnostic procedure. Another scanner will provide quicker access to critically ill trauma and stroke patients, as well as all residents of Burnaby, East Vancouver and beyond.

Please show your support for a new CT scanner at Burnaby Hospital, and help pave the way for a brighter future in healthcare for thousands of patients each year.

How you can get involved: • Make a dUnatiUn in persUn, bR phUne, mail Ur Unline.

• EnrUll as a mUnthlR dUnUr. • HUnUTr sUmeUne special with a tribTte gift, Ur bR setting Tp RUTr Uwn tribTte page Un bhfUTndatiUn.ca.

• Create a legacR with an estate gift in RUTr will.

• BecUme a CUrpUrate Partner.

• HUst RUTr Uwn fTndraiser with prUceeds tU the fUTndatiUn.

Learn more about Burnaby Hospital Foundation at bhfoundation.ca Welcome to the 2018/19 Burnaby Hospital Foundation Board of Trustees: DUTg Walden (Chair) RTss ATnger (Vice Chair) Michael Clark (TreasTrer) Michael CUle

Lexa HUbenshield Nader HUdalR Mark Iwanaka

Kevin JeffreR NUreen Kassam Dr. Tim KUstamU

Jill KrUp Steve McKUen Diane STllivan