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COMMUNITY 15
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Housing, film studio proposed Scholarships now available
COMMUNITY 28
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THURSDAY, NOVEMBER 25, 2021
LOCAL NEWS – LOCAL MATTERS.
There’s more at Burnabynow.com
RED SEA: Workers at Mayberry Farms in South Burnaby gather up cranberries that float to the top when the field is flooded. PHOTO GLEN GOVIER
Local refinery hits pause with pipeline shutdown As a new protest against the Trans Mountain pipeline expansion went up in Burnaby on Tuesday, a local refinery has pulled back its operations due to problems with the old pipeline. More tree-sitters have stationed themselves in a forest near Stoney Creek
and Gaglardi Way – directly in the path of the pipeline expansion – to protest work on the TMX project.This follows more than a year of people occupying trees in Burnaby along the Brunette River to protest tree cutting associated with the project. Meanwhile, Parkland
Corp. is moving to pause its refinery processing operations in Burnaby due to a lack of crude oil supply from the Trans Mountain pipeline, which has been shut down as a precaution due to the flooding in B.C. The company says it plans to maintain the refinery, which is a key
source of gasoline for the Vancouver area, on standby mode so it can resume processing quickly. “We are maintaining the refinery in ready-mode, ... which positions us to recommence processing once sufficient crude oil feedstocks become available,” Ryan Krog-
meier, Parkland’s senior vice-president of refining, said in a statement. The refinery can process about 55,000 barrels a day of crude and synthetic oil into gasoline, diesel, jet fuels, asphalts, heating fuels, heavy fuel oils, butanes and propane. Trans Mountain Corp.
has 350 people working around the clock to restart the pipeline, which has been shut down since Nov. 14. This all comes as the provincial government has set a limit of 30 litres of gas per gas station visit in B.C. – Chris Campbell
2 THURSDAY, November 25, 2021 • Burnaby Now
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Burnaby Now
• THURSDAY, November 25, 2021 3
Citynow DEVELOPMENT
Housing, film studio pitched for Willingdon Chris Campbell
ccampbell@burnabynow.com
The Musqueam Indian Band,Tsleil-Waututh Nation and Aquilini Development unveiled on Friday their massive master plan proposed for the redevelopment of the Willingdon Lands in Burnaby. The plan outlines the creation of a mixed-use, contemporary Musqueam and Tsleil-Waututh urban village that, if approved, would provide approximately 5,000 housing units and include a 450,000-square-foot film studio that will could more than 3,000 new, long-term jobs to the city. Located on the southwest corner of Willingdon Avenue and Canada Way, the 40-acre Willingdon Lands lie on the shared territory of the Musqueam and Tsleil-Waututh nations. In 2014, the Musqueam and Tsleil-Waututh nations along with Aquilini Development purchased the lands from the provincial government. “Our vision for the Willingdon Lands is to create a contemporary Musqueam and Tsleil-Waututh urban village that provides
a cultural experience, is interconnected with nature, and allows us to tell our stories through placemaking and design,” said Musqueam Chief Wayne Sparrow, in a statement. “This is an opportunity for us to continue our legacy as land developers and economic forces within the modern landscape.With this project, we will continue to advance reconciliation and accommodation and create a positive legacy for future generations.” According to a news release, the site’s design will incorporate a number of elements inspired by the nations’ history, culture, and connection to the lands and waters. There will also be a Musqueam and Tsleil-Waututh cultural centre and an outdoor hearth that “will serve as a gathering place for both the nations and the wider community.” “Storytelling is an integral part of Musqueam and Tsleil-Waututh oral tradition and culture,” Tsleil-Waututh Nation Chief Jen Thomas said in a statement. “In reimagining this site, we wanted to embed storytelling into the space in ways both big
Grand entrance: This rendering shows the proposed entrance of a housing project on the Willingdon lands. PHOTO CONTRIBUTED
and small – from the film studio, the cultural centre and the community hearth.” With approximately 5,000 residential units, the plan outlines a variety of housing tenures, types, sizes, and levels of affordability that will appeal to a broad range of individuals and families. Hous-
ing types include leasehold strata, market rental, moderate-income rental, affordable rental and livework units in a variety of sizes and formats. A childcare centre is also planned for the site. The master plan will be officially presented to the City of Burnaby’s planning and develop-
ment committee on Nov. 23 and will be followed by public consultations, which will culminate in a public hearing anticipated for next spring. “The connection to the lands and waters is a key component of the master plan,” said a news release. “The landscaping will use native plants, trees
will be selected for longevity and shade, gardens will feature edible and medicinal plants and rain gardens will naturally capture stormwater.The project will also daylight a section of Sumner Creek, restoring a part of the natural creek system to the neighbourhood.”
FUNDING
Gaming cash returns with ‘successful’ casino reopening
Chris Campbell
ccampbell@burnabynow.com
A “successful” reopening of Burnaby’s casino is once again putting money back into city coffers, says a new report. A lot of money. The Grand Villa casino closed in March 2020 due to the COVID-19 pandemic, but reopened on July 1 of this year. Burnaby receives 10% of net revenues from the casino, but with it closed, the city hadn’t received a payment since April 2020, says a city staff report presented to council on Monday.
On Oct. 20, the province informed Burnaby that it would be receiving $3,273,221 in gaming revenue for the period of July 1 to Sept. 30, said the report. The amount would have been more, but the city has to share some of the losses incurred by the Grand Villa during the shutdown. The report lists a net loss of $2,440,201 attributable to the Grand Villa Casino during the pandemic closure. The city’s share of that loss is $81,340, said the report. Despite having to share
Reopened: The Grand Villa casino PHOTO NOW FILES
some of the losses, the overall revenue payment
received by the city is an “increase over the aver-
age quarterly revenue of approximately $2.9 million seen prior to the COVID-19 pandemic in 2017 to early 2020,” said the report. These are the amounts the City of Burnaby received each year since 2016: Ð 2016: $10,715,090 Ð 2017: $11,015,359 Ð 2018: $12,558,049 Ð 2019: $11,892,514 Ð 2020: $5,342,091 According to the report, the city has more than $82 million in the gaming reserve and $10 million in gaming interest revenue.
The eligibility criteria for use of casino gaming revenue includes operating expenditures and/or capital projects that “serve to protect or improve Burnaby’s environment, including beautification, heritage, public safety, international relations, arts and culture or other projects or programs at the discretion of council.” In past years, some gaming revenue has been used to pay legal costs of fighting the Trans Mountain pipeline expansion, according to the City of Burnaby.
4 THURSDAY, November 25, 2021 • Burnaby Now
CityConnect LET’S BE READY FOR WHEN THE SNOW HITS Let’s all do our part While the City works to keep roads and paths clear, we also look to residents and businesses to do their part in keeping our community safe during snowfall.
When snow is in the forecast, City staff are ready to respond to ensure the safety and well-being of all our residents. Road crews are prepared to respond 24 hours a day, 7 days a week. They pre-treat Burnaby roads and park walkways using salt, brine solution and other methods even before any flakes start to fall. During snow build-up, our snow-clearing crews focus on priority routes, including major roads, bus routes, emergency access routes and school routes, before clearing other areas, like residential streets. To report hazardous conditions, call 604-294-7200.
Snow smart tips to enjoy a fun and safe winter: » Have a shovel and salt supply on hand for sidewalks and roads. » Clear snow and ice from all sidewalks/multiuse paths surrounding your property by 10 am every day during snowfall, including holidays. Push excess snow onto your property, away from the street. » Stretch for 5-10 minutes before shoveling and wear proper footwear to avoid injury. » Clear storm drains of leaves and snow to prevent flooding. » Equip your vehicles with winter tires. For more tips: Burnaby.ca/BeSnowSmart
YOUR NEIGHBOURHOOD. YOUR COMMUNITY. YOUR BURNABY. 2022 REGULAR COUNCIL, PUBLIC HEARING & COMMITTEE SCHEDULE. Burnaby City Council has adopted the schedules of Regular Council meetings, committee meetings, and public hearings for 2022. The full schedules of 2022 regular meetings are available on the City of Burnaby website at Burnaby.ca/eAgenda. Copies of the 2022 schedules are available by calling 604-294-7290 or at: Office of the City Clerk | 4949 Canada Way, Burnaby, BC V5G 1M2
PUBLIC CONSULTATION
2022 2026 2022-2026 FINANCIAL PLAN Burnaby City Council is committed to financial, social and environmental sustainability. To achieve this goal, the City focuses on providing excellent policing and fire protection services, upgrading roads, water and sewer infrastructure, and ensuring our parks and recreation facilities meet the needs of our community. The City also recognizes the importance of ongoing maintenance and replacement of existing facilities for citizens. As a result, the proposed 2022 operating expenditure budget of $585.1 million and capital plan of $293.2 million is being allocated to provide quality City services and programs for Burnaby citizens.
We want to hear from you! The City’s 2022-2026 Financial Plan will be presented to Council on January 24, 2022 which incorporates a property tax rate increase of 2.95%, a 2.0% increase in Sanitary Sewer Fund and a 2.0% increase in Waterworks Utility. We would like your views on the budget and, in particular, municipal services and priorities. The Financial Plan Highlights and additional information is available for viewing on our website at Burnaby.ca/FinancialPlan. In order to allow enough time for Council to consider your comments before final approval of the five-year Financial Plan, please provide your comments by Friday, December 10, 2021 at Burnaby.ca/FinancialPlan.
Burnaby.ca |
OPERATING BUDGET EXPENDITURES
Total $585.1 Million
19.1% Parks, Recreation & Cultural Services, $111.5M 16.0% General Government, $93.4M
15.9% Engineering, $93.0M
12.6% RCMP Burnaby Detachment, $73.9M 10.1% Waterworks Utility, $59.4M 8.8% Burnaby Fire Department, $51.6M 8.6% Sanitary Sewer, $50.1M
3.3% Planning & Building, $19.4M 2.8% Burnaby Public Library, $16.4M 2.8% PSCS Administration and Business Licence & Property Manage ement, $16.4M
Finance Department | 4949 Canada Way, Burnaby, BC V5G 1M2 Tel 604-294-7362 | Email finance@burnaby.ca
CityOfBurnaby | 4949 Canada Way, Burnaby, BC V5G 1M2
B. Zeinabova CITY CLERK
Burnaby Now
• THURSDAY, November 25, 2021 5
Newsnow COURTS
Sex offender found guilty of violating court order Man told judge he had been forced to park near a Burnaby pool in the aftermath of a near accident Cornelia Naylor
cnaylor@burnabynow.com
A convicted sex offender has been found guilty of violating a court order after failing to convince a B.C. provincial court judge he had been forced to park near a Burnaby pool with children at it because he had almost gotten into a car accident nearby. Sean Arthur Brendan, 53, had been convicted in 2008 under a different name for sexual assault, overcoming resistance by drugging or trying to drug a victim, and making, publishing or possessing for the purpose of publishing child pornography, according to a provincial
court ruling this month. He had served a jail sentence and was under a 20-year ban on attending public parks, public swimming areas, daycare centres, school grounds, playgrounds and community centres where kids or teens might be when police came up to him in a car parked near the Central Park outdoor public pool at 6110 Boundary Rd. Brendan was first arrested for drug possession and then charged with breaching the court order, according to the ruling. A police officer testified a backpack containing a large dildo, a bottle of suspected lubricant and a damp Kleenex in a baggie had also been found in the
vehicle, the ruling said. The officer said he could see about 15 to 20 teenagers between the ages of about 12 and 16 playing and talking in and around the pool area from where the car was parked. When the officers came upon Brendan, he was in the front passenger seat looking under the dashboard with a flashlight, according to the ruling. He told police he was fixing his car, the ruling said. He later testified he had been having problems with his vehicle’s navigation system and had nearly gotten into an accident at Boundary Road and Imperial Street. He said he had been
aware he was pulling into a park but had done it “for his own safety and the safety of others” because he had been so shaken up by the near miss, according to the ruling. “He believed acting in an emergency situation, it would be understandable that he was attempting to do his best,” stated the ruling. Under cross-examination, however, Brendan acknowledged he hadn’t been going fast when the near miss happened; there had been at least one left turn he could have made away from the park; and his vehicle had still been operational afterwards. Crown prosecutor Jacinta Lawton also pointed
A mistake of law cannot operate as a defence …
out Brendan had parked in one of the spots closest to the pool when other parking spots farther away were available. Brendan said that “did not even enter his mind,” according to the ruling. In the end, provincial court Judge Maria Giardini ruled there was “no air of reality” to Brendan’s “defence of necessity” and the Crown had proven be-
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yond a reasonable doubt he had had the necessary mens rea or guilty mind to make him guilty of breaching the court order. “At best, Mr. Brendan had a mistaken belief about the consequences of his deliberate entry into the park; however, his mistaken belief was a mistake of law … a mistake of law cannot operate as a defence and negate the legal consequences of Mr. Brendan’s deliberate act, namely, driving into and staying in the park,” Giardini said in the ruling.
6 THURSDAY, November 25, 2021 • Burnaby Now
Opinion now
MY VIEW KEITH BALDREY
Disasters mean real change needed
Sometimes it takes an absolute disaster to bring about real change. There appears to be a strong likelihood that maxim will apply to this year’s trifecta (so far anyways) of natural disasters: raging wildfires, record heat levels and torrential rainstorms that caused massive flooding and debilitating landslides. Only after these extraordinary events levied a terrible toll was there serious consideration given to “doing things differently” in key areas. When it comes to wildfires, the expectation is there will now be more proactive measures taken rather than mostly reactive ones. For example, more fuel will be removed from forest floors and more prescribed burning will occur before the wildfire season shifts into overdrive next summer. Building construction rules will likely change and mitigation measures (such as planting more shade trees) will help deal with the other “heat domes” that undoubtedly await us in future summers. Air conditioning will become more common and even required in some instances. Much of our infrastructure network will have to be overhauled to adapt to future catastrophic weather events. So much of it was built to withstand climate conditions more than 50 years ago. Cities and municipalities will need to quickly take inventory of their infrastructure stock – everything from culverts to sewers to ditches – to see if they are able to deal with increased water flows. Massive flooding is one of the most common and serious outcomes of a warming planet.There has been criticism for years that the dike system in the Fraser Valley was inadequate and needed
strengthening. I would not be surprised to see the provincial government take more control over managing flood risks, rather than ceding so much power to local governments. The former BC Liberal government, which delighted in downsizing and decentralizing provincial services, handed off flood risk management to municipalities early in its first term.The current NDP government will revisit that decision. Highways were among the hardest hit in the most recent major weather event so expect changes in construction methods for them.They may have to be more elevated in key areas and neighboring hill or mountain slopes (which may again become saturated with water) will have to be more regularly inspected and monitored to prevent more landslides. The fact the Coquihalla Highway snapped like a twig in five sections is itself a wake-up call. In addition, the planned update of B.C.’s emergency planning and response system -- currently planned for next fall – may have to occur earlier. All of these disasters can be linked to our warming planet. As a result, there appears to be a good chance that many of the recommendations associated with fighting climate change will now move up the priority queue at various levels of government. Ironically, framed against all this is the unescapable fact that the latest weather event displayed the vitally important role the Trans Mountain pipeline plays in the B.C. supply chain. In fact, it strengthened the argument that the pipeline is badly needed. Keith Baldrey is chief political reporter for Global BC.
Topic: Should the amount of on-street parking be reduced?
“I don’t depend on roadside parking and am plotting not owning a vehicle in a few years.”
“How about developers stop putting so many homes in such small areas with insufficient parking.”
Daphne Harding
Sydney Higgins
via Facebook
THEY SAID IT...
via Facebook
OUR TEAM
This is an opportunity for us to continue our legacy as land developers and economic forces. ChiefWayne Sparrow, page 3
ARCHIVE 1995
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MAIN SWITCHBOARD 604.444.3451 DELIVERY INQUIRIES 604.398.3481 CLASSIFIED ADVERTISING 604.444.3000 EDITORIAL/NEWS TIP LINE 604.444.3020 FAX LINE 604.444.3460 EDITORIAL editorial@burnabynow.com ADVERTISING display@burnabynow.com CLASSIFIED DTJames@van.net
Inmate makes daring escape
A Willingdon Detention Centre inmate escaped custody while receiving medical treatment at Burnaby Hospital.The youth, who was in custody for property offences and breach of probation, had been handcuffed to a bed at about 2:20 p.m. while the corrections officers in charge of him had to leave him momentarily unattended. But the youth managed to slip out of the handcuffs and take off. A “thorough search” of the hospital and the surrounding area failed to locate him.
CHRIS CAMPBELL
Editor
CANADIAN COMMUNITY NEWSPAPER AWARD 2013
ccampbell@burnabynow.com THE BURNABY NOW IS A MEMBER OF THE NATIONAL NEWSMEDIA COUNCIL, WHICH IS AN INDEPENDENT ORGANIZATION ESTABLISHED TO DEAL WITH ACCEPTABLE JOURNALISTIC PRACTICES AND ETHICAL BEHAVIOUR. IF YOU HAVE CONCERNS ABOUT EDITORIAL CONTENT, PLEASE CONTACT CHRIS CAMPBELL AT CCAMPBELL@ BURNABYNOW.COM. IF YOU ARE NOT SATISFIED WITH THE RESPONSE AND WISH TO FILE A FORMAL COMPLAINT, VISIT THE WEB SITE AT MEDIACOUNCIL.CA OR CALL TOLL-FREE 1-844-877-1163 FOR ADDITIONAL INFORMATION.
Burnaby Now • THURSDAY, November 25, 2021
Opinionnow Gondola is needed
Editor: Re: Burnaby better off with fleet of electric buses than a gondola, NOW letters I would like to invite Mr. Sulmona to actually take a bus to the top of Burnaby Mountain during peak hours. Preferably while it is snowing, so he can enjoy the full experience. As a recent Simon Fraser University graduate and a resident of UniverCity, it is quite painfully obvious to me that he has never had the misfortune of taking a full R5 or 145 bus from the bottom of the hill and feeling it chug its way slowly to the top, as other cars going 70 to 100 km/h pass the bus. Nor does it seem he has had to have his classes cancelled midway through the day due to inclement weather, and then had to wait hours to catch a bus down the mountain. While expanding TransLink’s fleet of electric buses is a fantastic investment for the community at large, buses up and down Burnaby Mountain are less of a transport option and more of a safety hazard. Nor does it seem to me that Mr. Sulmona is at all aware of just how much construction there continues to be at the top of Burnaby Mountain. I agree that placing a university at the top of an isolated mountain was a grave strategic error, but his insistence that “we must challenge the notion that the SFU mountain campus will ever grow again” is particularly puzzling when I can look out my window to see three new
UniverCity housing developments in progress. The new Student Union Building and residence towers at SFU opened this fall, renovations are ongoing to revamp and expand many of SFU’s spaces, and every corner I turn brings another sign telling me about some new building SFU is constructing or planning to construct. If the burden on taxpayers is of particular concern to Mr. Sulmona, perhaps he would be willing to assist SFU and the Simon Fraser Student Society in finding private donors or financing to help support the project? Despite some of the assertions I have heard from other opponents, the gondola is still a service to the community at large when you consider that SFU is the second-largest university in B.C. (with most students being domestically enrolled) and that Burnaby and Burnaby Mountain’s population and transit ridership is only going to continue to grow. Mr. Sulmona asks that we not “race to this decision.” I agree, but considering the idea for a gondola has been percolating for decades, we are now several years into a serious proposal for a gondola, and I have seen the majority parties in favour of the gondola work incredibly hard to explore every opportunity in order to address the concerns of the minority who are opposed, we can perhaps consider this particular decision well-mulled-over? Liam Wilson, Burnaby
THE BURNABY NOW WELCOMES LETTERS TO THE EDITOR. We do, however, edit for taste, legality and length. Please include a phone number where you can be reached. Send letters to: The Editor, #201A–3430 Brighton Ave., Burnaby, B.C., V5A 3H4, email to: editorial@burnabynow.com (no attachments please) or fax to: 604-444-3460. Letters to the editor and opinion columns may be reproduced on the Burnaby NOW website, www.burnabynow.com.
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8 THURSDAY, November 25, 2021 • Burnaby Now
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Citynow CRIME
Police, mall cops nab 16 shoplifters in mall blitz Cornelia Naylor
cnaylor@burnabynow.com
Metrotown merchants got some reinforcements in their battle against shoplifters this month. For two days, on Nov. 4 and 5, Burnaby RCMP and Transit Police officers joined loss prevention officers in a blitz targeting theft from stores in the area. In all, 16 shoplifters were charged with theft, and more than $3,000 worth of property was recovered. Police also caught six people wanted on eight outstanding warrants – and located a missing 85-year-old woman. It was the second socalled Boost and Bust enforcement led by Burnaby RCMP this year. Combined with an earlier four-day blitz in April, Boost and Bust initiatives
Gotcha: Burnaby RCMP, Transit Police and loss-prevention officers targeted shoplifters in an enforcement blitz at Metrotown earlier this month. PHOTO GETTY IMAGES
this year have resulted in a total of 43 offenders facing new charges, 11 outstanding warrants being executed and more than $7,800 worth of property being recovered. “This two-day enforcement in the Metrotown area not only thwarted would-be thieves, but the team was also able to ar-
You are invited to our virtual Open House
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There are a lot of exciting low-carbon projects coming at the Parkland Burnaby Refinery and we’d like to hear what you think about them. Please join us for a virtual open house with our Community Advisory Panel. Everyone is welcome. Annual Public Community Advisory Panel Meeting Wednesday, December 8, 2021 | 6:00 p.m. - 7:30 p.m.
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rest eight people on outstanding warrants from throughout the Lower Mainland,” Burnaby RCMP Cpl. Mike Kalanj said in a news release. “It was another win for community safety and law enforcement partnerships.”
FOR MORE INFO, OR TO REGISTER, CONTACT: June Clearsky Fraser North and Indigenous Liaison Coordinator Call: 604-940-6950 or Email: clearsky@uvic.ca
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Burnaby Now • THURSDAY, November 25, 2021
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10 THURSDAY, November 25, 2021 • Burnaby Now
A NE EW E W C CI I IT T TY IS RISING SOUTHGATE CITY IS POISED TO BECOME METRO VANCOUVER’S MOST SOUGHT AFTER COMMUNITY Don’t miss out on the second release at Southgate City, Azure 2, a limited collection of 320 tower and garden homes nestled around Southgate’s 5-acre park. Shopping, services, schools and transit are all located right at your doorstep.
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Burnaby Now
• THURSDAY, November 25, 2021 11
Community now Is black-market ride hailing endangering students? A licensed service wants the city and the school district to take action against unlicensed rivals Cornelia Naylor
cnaylor@burnabynow.com
A licensed Metro Vancouver ride-hailing service says its black-market rivals are putting Burnaby’s international students “in harm’s way every day” – and the city and school district should do something about it. Martin van den Hemel, the communications director for Richmond-based ride hailing company KABU, made the appeal at a meeting of the city’s public safety committee this month (Nov. 10). “We believe it’s only a matter of time before something dire happens involving one of these international students,” he said. He described a “flourishing” illegal ride-hailing industry that specifically targets international students. ‘AIDING AND ABETTING’ He said unlicensed services, including Raccoon Go, Longmao and UdiX, transport as many as 2,000 students a day in Burnaby, Richmond and Vancouver. Because their services aren’t licensed, van den Hemel said the drivers don’t have proper commercial vehicle insurance,
their vehicles haven’t necessarily met vehicle safety standards and they “aren’t properly vetted, trained, monitored or disciplined.” “Hundreds of Class 5 drivers who are not properly vetted or insured or provided with any meaningful safety training or other supports are providing transportation services to children, teenagers and young adults,” van den Hemel said. He said the companies “prey” on the fears of “impressionable young people from China” and provide rides to minors, something that is not allowed for licensed ride-hailing services. “Aside from bringing students to and from school every day, we’re aware of illegal practices that include underage students requesting black-market drivers to purchase cigarettes for them,” van den Hemel said. “What’s next? Buying liquor for students? How about ferrying drugs?” Van den Hemel said the unlicensed ride hailing companies gain legitimacy in the eyes of their clients by partnering with legal food delivery platforms, like Hungry Panda and Burnaby-based Fantuan, which are very popular with the Lower Main-
land’s Asian community. He included a photo of a person wearing a Fantuan vest in his presentation and claimed Fantuan employees had been seen working alongside Raccoon Go drivers at the Vancouver airport this summer to “intercept” students arriving from China. Cory Redekop, the Burnaby Board of Trade’s representative on the committee, said van den Hemel had included Fantuan in his presentation “a little unfairly” and clarified the local company was a legally organized business with a head office in Burnaby. But van den Hemel said he had included Hungry Panda and Fantuan in his presentation for a reason: international students were being fooled because of the “partnership that is happening behind the scenes” between unlicensed ride-hailing services and legitimate food delivery companies. “Although Fantuan and Hungry Panda are perfectly legal companies, they are effectively, in our eyes and the eyes of the authorities, aiding and abetting an illegal enterprise,” he said. Fantuan has not responded to the NOW’s re-
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ENFORCEMENT NOT ENOUGH Burnaby RCMP has conducted a number of enforcement blitzes and handed out tens of thousands of dollars in tickets in an effort to shut down unlicensed ride-hailing services, but van den Hemel told the committee enforcement is not enough. He called on the city and school district to launch an education campaign warning international students of the dangers of unlicensed ride-hailing companies.
He said the school district has access to their parents, and he encouraged school officials to inform them that “these kids are being put in harm’s way.” Trustee Larry Hayes, the school board’s representative on the committee, encouraged van den Hemel to reach out to him with more information. When asked for comment, the school district’s managing director of international education, Angela Ferraro, sent the NOW an emailed statement: “Throughout the school year we hold meetings
with international students and include information to support them to make safe decisions,” she said. “While we haven’t heard reports from students or families that ride hailing is an issue, we’re looking into it.” KABU – which itself operated for years as an unlicensed service targeting Chinese international students (GoKabu) before provincial legislation enabled legal ride hailing – appeared before Richmond city council last month and made a similar appeal to councillors and the school district in that city.
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Need a ride?: Police hem in a vehicle being used for unlicensed ride hailing in Burnaby in April. A licensed service is asking the city and the school district to take action against unlicensed services operating in Burnaby. PHOTO BURNABY RCMP
12 THURSDAY, November 25, 2021 • Burnaby Now
Burnaby Now
Citynow CRIME
Police warn about spike in catalytic converter thefts
JOIN IN the conversation at
Cornelia Naylor
NOW AVAILABLE AT
cnaylor@burnabynow.com
Police are warning residents to protect themselves against catalytic converter thieves amidst a spike in thefts this year. From Jan. 1 to Nov. 1, 312 catalytic converters were stolen in the city, compared to 184 during the same time last year, according to a Burnaby RCMP news release. Catalytic converter thefts are on the rise across the Lower Mainland because of the resale value of precious metals inside the anti-pollution devices, the release said. “These thefts are concerning for the public and police,” Burnaby RCMP spokesperson Cpl. Mike Kalanj said. It only takes a few minutes to steal a catalytic converter, and thieves can be brazen and easily go undetected, according to Kalanj. To illustrate the point, Burnaby RCMP released a 2019 video showing a suspect slide unnoticed under a commercial truck during the middle of the afternoon, remove the vehicle’s catalytic converter and drive away. Vehicles of all makes and models are being targeted in Burnaby, accord-
• THURSDAY, November 25, 2021 13
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CAMBIE, CREST, KERRISDALE, KITSILANO, SOUTH SURREY AND YALETOWN
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Bold move: A thief is caught on surveillance video stealing a catalytic converter from a Burnaby truck in broad daylight. PHOTO BURNABY RCMP
ing to the RCMP, and thieves often strike in the early morning hours in areas that are isolated or poorly-lit with no nearby video surveillance cameras. Police are urging residents to watch out for suspicious activity in the community, including the use of saws, which create a loud grinding noise when in use. Since thieves need to access the underside of a vehicle to steal a catalytic converter, police are also urging residents to report any suspicious activity involving vehicles. To protect yourself from becoming a victim of catalytic converter theft: Ð Avoid parking outside and park in a secure ga-
rage if possible. Ð Choose a well-lit area or an area with a lot of people around if parking outside. Ð Consider installing a wire cage around your vehicle’s catalytic converter. “It only takes a few minutes to steal a catalytic converter, so every precaution you can take will reduce your chances of becoming a victim,” Kalanj said. Police are urging anyone who has been victimized by a catalytic converter theft to contact Burnaby RCMP at 604-646-9999. If you witness suspicious activity or a crime in progress, call 911.
Tree Lots for Youth from Care and Moms in Need We have a selection of high-quality pre-cut and locally sourced Christmas trees, apartment-friendly potted trees, and wreaths The Burnaby lot is open from Nov. 26 - Dec 22, 2021 (until supplies last) with safety protocols in place For all locations and hours visit:
auntleahs.org/trees Sign up as a volunteer during this season of giving at:
auntleahs.org/treelotsignup
Contact us: (778) 773-0857 Image photographed by Greg Rosenke
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14 THURSDAY, November 25, 2021 • Burnaby Now
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Burnaby Now
• THURSDAY, November 25, 2021 15
Community now Beedie Luminaries set to help deserving students Scholarships help high school students facing financial barriers to post-secondary education Cornelia Naylor
cnaylor@burnabynow.com
Burnaby-born developer and philanthropist Ryan Beedie is once again preparing to hand out $4.2 million in scholarships to B.C. high school grads facing financial barriers to post-secondary education. Beedie Luminaries, Beedie’s scholarship program, will award 105 scholarships in 2022, each worth up to $40,000 toward studies at any public university, college or trade school in B.C., according to a news release. There is a virtual open house today (Nov. 25) for prospective applicants who want to know more about the program, ask questions and interact with scholarship recip-
ients. Students looking to attend the open house are encouraged to follow Beedie Luminaries announcements on social media, the release said. Last year, Beedie Luminaries handed out 112 scholarships to promising Grade 12 students, including nine from Burnaby. “The Beedie Luminaries community made me feel like I belong,” Byrne Creek Community School grad and 2021 Beedie Luminaries scholarship winner Sana Alzaza said in the release. “It is a family that welcomes everyone.” Past Beedie Luminaries have demonstrated not just academic readiness, but also shared compelling personal stories of adversity and resilience as well as a strong record of con-
New future: Byrne Creek grad Sana Alzaza is one of last year’s Beedie Luminaries recipients. PHOTO COURTESY BEEDIE LUMINARIES
tributing to their families and communities, according to the release. More than 70% of last year’s recipients live in rental or social housing, 75% come from single-parent or foster families and 35% are the first in their family to attend
post-secondary schools, the release said. “We cannot wait to connect with more promising students from all over B.C. and support them as they further their education,” Beedie said in the release. “This year, in light of the labour shortage within the skilled trades sector, we would like to particularly encourage students considering a career in the trades to apply.” Now in its fifth year, Beedie Luminaries launched in November 2018 with a $50-million donation from Beedie to coincide with his 50th birthday. In its first year, the program was only open to students from Metro Vancouver but expanded to include students from all over B.C in its second
Helping hands: Developer-philanthropist Ryan Beedie is once again ready to hand out $4.2 million in scholarships for B.C. high school graduates. PHOTO COURTESY BEEDIE LUMINARIES
year. B.C. Grade 12 students looking to apply for a Beedie Luminaries scholarship can do so online at beedieluminaries.ca. The deadline is Jan. 13,
2022 at 9 a.m. (PST). Successful applicants will be announced in midMay 2022.
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16 THURSDAY, November 25, 2021 • Burnaby Now
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Burnaby Now
• THURSDAY, November 25, 2021 17
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Burnaby Now
• THURSDAY, November 25, 2021 B1
PROFILES OF EXCELLENCE 2021
Burnaby Hospital Foundation
Casa Madera Hardwood Flooring Inc.
GKS Law Firm
Glacier Media Digital
Kearney Funeral Services
Lotus Flower Boutique
MGM Financial
Mindful Mutts
N.A. Hemorrhoids Centre
West-Can Home Hardware
B2 THURSDAY, November 25, 2021 • Burnaby Now
W
elcome to our ninth edition of the Profiles of Excellence, a very special annual publication. The men and women profiled in the following pages come from a wide variety of backgrounds, education, experience and expertise, but they all share something in common: a commitment to excellence that is second to none. Their dedication and passion in both professional and personal endeavours have bred success on all levels, making them leaders not just in their respective fields but in the community as well. The awards and recognition these business and community leaders have earned are evidence of the truest hallmark of success: the loyalty and respect of customers, and a reputation in their respective communities and beyond. We have collected their stories to share a taste of what they do and why they do it, and most of all, to recognize their commitment to excellence. We are excited to give our readers a glimpse into the lives of these entrepreneurs and professionals. - Lara Graham, Publisher – Burnaby Now
BUSINESS PROFILES ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
MGM Financial GKS Law Firm Kearney Funeral Services Casa Madera Hardwood Flooring Inc. Burnaby Hospital Foundation N.A Hemorrhoids Centre Lotus Floral Boutique Mindful Mutts West-Can Home Hardware Glacier Media Digital
CONTRIBUTORS I Project Coordinator: Carolyn Caskie I Writer: John Kurucz I Photography: Lisa King & Kevin Hill I Design & Production: Tracy Trydal
Burnaby Now
• THURSDAY, November 25, 2021 B3
PROFILES OF EXCELLENCE FINANCIAL PLANNING
MGM Financial
W
hen it comes to money, how we feel about it is as important as what we do with it. For Mike Mollica, the founder of MGM Financial Group, making sure clients have good advice that helps them reach their goals is only part of the picture.“We want our clients and their families to be able to focus on what’s important to them, knowing they can entrust us with taking care of their financial affairs,” he said. “We offer advice, but more importantly, peace of mind.” The independent financial advisory firm focuses on wealth management strategies for business owners, professionals, and families, and can help people with investments, insurance, benefits, cash flow planning, tax planning, estate planning, and corporate/business tax planning. Mollica has been in the financial services industry for 20 years. He started out in banking, completed his education
L to R: Steven Kanjer, Dipl.T, RRC, QAFP – Advisor Mike Mollica, CFP,CLU,CIM,FEA – Founder in corporate finance at BCIT, then joined one of the most well respected wealth management firms in BC. “This is where my passion for numbers and finance met with the desire to help people achieve their financial and life goals, whatever they may be,” he said. “I worked there for a few years before deciding to venture out on my own. I truly enjoy that I can be an integral part of helping people achieve their personal and financial goals.” The decision to create his own path has been a resounding success. MGM Financial has continued to grow with sterling recommendations from clients, and the team now includes a second advisor, Steven Kanjer, along with two office administrators. Together, they help a wide variety of clients – with an equally wide variety of goals and needs – by making sure that each person has a personalized plan. “A phrase that has continued to resonate with me over the years is that a goal without a plan is only a wish,” he said. “I truly believe that if you have a goal without a plan,
“
We offer advice, but more importantly, peace of mind.
the goal will be very hard to achieve regardless of what it is.” Creating that plan and putting it into action is where Mollica and his team excel. “For me, excellence is determined by what I’d expect if the roles were reversed,” he said. “If I was a client, what would I want from an advisor in my role. We listen to what’s important to our clients and lay out a plan to help them achieve that. We always go above and beyond to make sure that the true reason for why we’re meeting is addressed.” This year continues to be another challenging one for us all. Through it, we’ve been able to adapt our practice
”
to provide our services virtual allowing us to continue to operate and service our clients when they need us most. We are back to normal operation servicing new and existing clients virtually or in person. As someone who was born and raised in Burnaby and still lives here today, it was an easy decision to base his business in the Burnaby Heights neighbourhood. “This area continues to grow and draw people, and my clients love it because I’m centrally located,” he said. “The Heights is one of the best business communities in the Lower Mainland and I am very happy to be part of this family.”
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4561 Hastings Street, Burnaby, BC I 604.646.4065 I www.mgmfinancial.com
B4 THURSDAY, November 25, 2021 • Burnaby Now
PROFILES OF EXCELLENCE LEGAL SERVICES
GKS Law Firm
N
ever mind the accusations of laziness or an overreliance on avocado toast – according to Gail Sharma, the kids are alright. As principal lawyer with GKS Law Firm, Sharma is seeing more and more young people access legal services when injured on the job. It’s a new shift that’s seeing young workers empower and protect themselves in the face of potentially life-altering scenarios. “It used to be people over 40 and 50, but you’ve now got the younger generations who are now more aware of their rights, so we’ve now got them coming in as well,”
Gail Sharma, Principal Lawyer said Sharma, whose firm focuses exclusively on Workers’ Compensation law. “They’re aware of the fact that, ‘Hey, if I’m hurt at work, I’ve got to file a claim and I need to get some help.’ They’re reaching out a lot more.” Like with most things in life, timeliness is paramount when considering options related to workplace injuries. Seeing a doctor and consulting with Sharma’s team should be done immediately after an injury no matter the sector: warehouse workers, retail and office employees, those in construction and virtually anyone else. Failing to do so can result in a lifetime of pain and psychological stress. “What used to happen is people would fail to reach out when they were in their 20s when they got injured and then they came back later when the injury was way worse and it was too late for us to do anything about it,” Sharma said. Navigating the legal world need not be complicated or a burden on the injured. That’s where close to 20 years of experience at Sharma’s firm comes into play. As someone
“
If you’ve got an injury and you need to get better, you shouldn’t have to worry about the legal aspects of what your rights are.
who is bilingual, Sharma is well-versed in the need to explain things in a concise and worry-free manner. “We understand that just by having us here, it reduces the clients’ stress level as well,” Sharma said. “If you’ve
”
got an injury and you need to get better, you shouldn’t have to worry about the legal aspects of what your rights are, if you need to file something or what you need to do.”
SPONSORED CONTENT
7364 Market Crossing, Burnaby, BC I 604.327.9882 I www.gkslawfirm.com
Burnaby Now
• THURSDAY, November 25, 2021 B5
PROFILES OF EXCELLENCE FUNERAL SERVICES
Kearney Funeral Services
P
lenty has changed over the years, but one thing has remained a constant at Kearney Funeral Services: a focus on compassion and care that goes above and beyond. The family owned business got its start more than a century ago. Today, with locations in Burnaby, New Westminster, Vancouver and Cloverdale, and fourthgeneration members of the Kearney family still involved in operations, those touchstones continue to be a guiding priority. “We’re very focused on caring for people, for families,” says owner and funeral director Ryan Crean (Kearney). “That’s a priority throughout our organization. We want everyone to feel that they were listened to, taken care of, treated compassionately and with sensitivity. That’s part of our legacy, part of the trust we’ve built over the years.” In some cases, Crean and his team help people plan for
the future, but sometimes they’re working with families in the midst of unexpected grief. “We help people with the process of deciding what kinds of arrangements they want for themselves or their loved ones,” he said. “That can mean people who are coming to us as part of their own estate planning, looking ahead to make plans for themselves. Sometimes we are helping people a few weeks or days in advance, and sometimes it’s an unexpected loss and we step in at that point to support them through that time.” Kearney assists in making arrangements that can include a wide spectrum of services, including burial or cremation, or memorial events. Depending on the circumstances, a family may have very specific traditions and requests, but other times, the staff can help guide choices and decisions. “These events are very important and how we manage this time can impact how the grieving process takes place,” noted Crean. “At one time, communities had very deeply rooted traditions, but over time that’s become
“
We’re very focused on caring for people. That’s a priority throughout our organization.
less common and so we know how important it is to help guide people to decisions that will allow them to honour and remember the loved one and also the community and family and friends around that individual.” The proof of their dedication is evidenced in the incredible reputation they have built – and which continues to grow. “We often hear back from people how much of a difference our team made for them. They’ll comment on a specific staff member, sometimes even just a small moment or action that helped them, or that they felt
”
overwhelmed at first but that we were able to walk with them through the process,” he said. “We work hard to build that trust, to help people make decisions that they will feel are the right ones. These are critical moments of transition and connection, and I’m proud that we can help people with that.” Crean says he hopes that people will become more comfortable having conversations about their wishes. “These are the hard things to talk about but it’s also reassuring for family and friends to know that they’ve made plans in advance.”
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4715 Hastings Street, Burnaby, BC I 604.299.6889 I www.kearneyfs.com
B6 THURSDAY, November 25, 2021 • Burnaby Now
PROFILES OF EXCELLENCE F LO O R I N G
Casa Madera Hardwood Flooring Inc.
C
asa Madera Hardwood Floors has built a reputation for excellence since it first opened its doors more than 15 years ago – thanks in large part to their unique approach of balancing modern products with old-school service. Peter and Marijana Pocrnic work one-on-one with customers to help them choose the best flooring options for their needs from a wide selection of new and traditional products sourced from top-notch suppliers. “We’re small and that allows us to give people a different level of service. We’re able to give each customer that personal attention, working together with them,” he said. “We also do a lot of custom work, manufacturing our own mouldings, for example, and that makes us stand out.” Their Burnaby Heights showroom is open on Saturdays from 10 am to 4 pm, or Monday to Friday by appointment between 9 am and 5 pm. They also make house calls,
Peter Pocrnic, Owner bringing samples along to help customers get a sense of what might work best in their homes, whether it’s for something being built new or a home renovation or upgrade. “We do it all. People can come in here and take a look around, get some ideas, or we can come to them,” he said. “There’s so many options, and we carry a really wide variety of choices. There’s a lot more available today than there was before.” Peter got his start in the flooring industry by working in sales for one of Canada’s largest distributors. After spending so much time in flooring stores, and seeing the business from the distributor end, he decided to go out on his own. “I was going into a lot of businesses and over time I thought this is something I can really see myself doing,” he said. “We started from scratch, and we’re really happy with how we’ve grown.” Many new customers come to Casa Madera through recommendations from previous customers. “We love to hear that, it’s a great feeling to know someone suggested us,” he said. “I’m happy if I know
“
I’m happy if I know that a customer is happy.
that a customer is happy not just with their floors, but with the service they got, the installers who performed the work, everything.” The flooring industry has changed a lot in recent years, and many people are surprised by the spectrum of choices available to them. For example, hardwood flooring comes in a much larger array of colours nowadays, and there’s an ever-growing interest in products like luxury vinyl tile. Peter says it’s a rewarding part of his business to be able to help educate a customer on what’s available and lead them to the best
”
choices for their lifestyle, space, and needs. The business is part of the Burnaby Heights business district right with a storefront right on Hastings Street. “We live in Burnaby and this is such a close-knit community in the Heights. But it’s also close to the north shore, and it’s bordering Vancouver. It’s central, so that’s great for our customers.” They are also active members of the Homebuilders Association Vancouver (HAVAN) which allows them to connect to other businesses in the field and to stay abreast of industry changes.
SPONSORED CONTENT
3744 Hastings Street, Burnaby, BC I 604.294.9663 I
www.casamaderafloors.com
Burnaby Now
• THURSDAY, November 25, 2021 B7
PROFILES OF EXCELLENCE H O S P I TA L F O U N D AT I O N
Burnaby Hospital Foundation
J
udging by any metric, financial figure or fundraising target, Kristy James has more than found her niche in the working world. As CEO of Burnaby Hospital Foundation (BHF), James is currently heading up a campaign to raise $30 million to help the Phase 1 redevelopment of Burnaby Hospital. Two years in and that target sits at $23 million and counting. James, however, is happy to defer credit to those around her. “It’s about building a great team,” James said. “We have a fantastic team here, a very engaged Board of Trustees and a phenomenal Fundraising Cabinet who have taken on the fundraising side of the redevelopment campaign.” James arrived in Burnaby in 2017 and began her role by completing a campaign to bring in a second CT scanner to the hospital. At the time, the Foundation’s
Kristy James CEO annual revenue was between $2 and $3 million – three years later, BHF wrapped up the fiscal year of 2020/21 with $9.34 million in revenue, which was a 400 per cent increase. Halfway through the fiscal year of 2021/22, the Foundation has achieved $6 million in revenue. Which helps bring them closer to their $30 M campaign goal. It’s those kinds of results that have followed James throughout her career. She began at Lions Gate Hospital Foundation, where she spent nine years. Her success led to a role as Executive Director with Cystic Fibrosis Canada, and most recently, Chief Executive Officer with Variety – the Children’s Charity in Burnaby. Kristy holds a Certified Fundraising Executive designation and a Non-Profit Management Associate Certificate from BCIT. “I love working in a hospital environment,” James said. “Hospitals are the heart of your community: you’re born there, your life journey may end there, and you have unexpected situations through your whole life where you
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I love working in a hospital environment,” James said. “Hospitals are the heart of your community: you’re born there, your life journey may end there, and you have unexpected situations through your whole life where you need the care of a hospital. It’s a community.
need the care of a hospital. It’s a community.” Established in 1982, BHF bridges the gap between what government provides and what the community needs.
”
Donors are encouraged to log on to www.bhfoundation. ca to assist with the Foundation’s current fundraising campaign. SPONSORED CONTENT
3935 Kincaid Street, Burnaby, BC V5G 2X6 I 604.431.2881 I www.bhfoundation.ca
B8 THURSDAY, November 25, 2021 • Burnaby Now
PROFILES OF EXCELLENCE MEDICAL CLINIC
N.A. Hemorrhoids Centre
M
en, women, the young and old and virtually all ethnicities – few portions of the population are immune to uncomfortable truths when it comes to our health. Staff at the N.A. Hemorrhoid Centre (North American Hemorrhoids Centre) aim to confront those health challenges in an open way, free of shame or stigma. Established in 2006 in Burnaby’s Station Square, the centre specializes in all things related to posterior pain: hemorrhoids, anal fissures, anal fistulas, anal abscesses and anal eczema. “Our clients are everyone - over 90 per cent of people have had hemorrhoids,” said co-founder Alison Ying Chen. “For women, normally after delivering a baby they can have hemorrhoid problems. And for men, it usually comes from what they’re drinking and if they eat seafood or spicy foods.”
Alison Ying Chen, Co-Founder What differentiates the N.A. Hemorrhoid Centre from other treatment methods is a reliance on Traditional Chinese Medicine (TCM). Herbal remedies, creams, medication and both micro-procedure and non-surgical options are part of the recovery process. Some western practices to treat major anorectal problems can result in muscle problems or permanent damage. A referral from a doctor is not needed to access the services at the N.A. Hemorrhoid Centre and treatments begin immediately after a patient reaches out. “Other methods focus on removing the hemorrhoids but not on fixing the root causes,” Ying Chen said. “Our treatment focuses on not only removing the hemorrhoid but also looking at the root causes: helping the patient with their diet and changing their lifestyle to prevent the hemorrhoids from coming back.” The staff at N.A. Hemorrhoid Centre has decades of experience and were trained back to 1979. That multitude of experience lends itself to conversations that could otherwise be awkward.
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We are professional and knowledgeable,” said co-founder Alison Ying Chen. “We are focusing on the problem and symptoms.
“Number one, we are professional and knowledgeable. We are focusing on the problem and symptoms,” Ying Chen said. “When people have these problems, they feel embarrassed or very shy to talk about their problems.
”
But in this clinic, we have professionals, and we have doctors who are focusing on how to treat the problem. This makes people feel like they’re going to get rid of the problem and not focus on something else.”
SPONSORED CONTENT
205 - 4603 Kingsway, Burnaby I 604.559.6177 I www.vannatcm.com
Burnaby Now • THURSDAY, November 25, 2021
B9
PROFILES OF EXCELLENCE F LO R I S T
Lotus Flower Boutique
O
n the surface, Lotus Flower Boutique isn’t much more than petals, pollen, and blooms. But a flower can speak to the breadth of emotions and experiences of everyday life more than most things. Birthdays, weddings, anniversaries and condolences - it’s in this world that Natalie Chow-Kung has lived her entire adult life as owner of Burnaby’s Lotus Flower Boutique. “This is the type of job where you get to play with something that’s living and natural and we’re free to design through how we feel and through our own vision,” Chow-Kung said. “Being a floral designer, you get to design through your heart with natural beauty.” Chow-Kung has been in business for more than a decade, having followed the same career path as her mother. When her mom decided it was time to retire, Chow-Kung opened up her own shop near Brentwood Mall – it came
Natalie Chow-Kung, Flower Boutique Owner complete with a healthy amount of her mom’s former customers. And so, who is Chow-Kung’s clientele? “Our customer base ranges from older generations who are celebrating their 60th wedding anniversary,” ChowKung said. “But there are also a lot of people from the younger generations that come in, both female and male, to buy flowers for a number of reasons: as a pick-me-up or a small token of appreciation.” The work ethic Chow-Kung has had imparted on her, she passes on to her Lotus team – work hard and be honest in what you do. “We always try to be the best and go above and beyond for our customers more than any other flower shop would,” Chow-Kung said. “Our customers know how important they are and know we’re here to help as best as we can!” With the holidays rapidly approaching, Chow-Kung is seeing all the traditional standbys asked for – mini Christmas trees, centerpieces, poinsettias, bows, berries
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We always try to be the best and go above and beyond for our customers more than any other flower shop would.
and baubles – along with some newer requests such as pampas grass and pine cones. Classics will always remain in high demand. “Variety and colour are important to any presentation and
”
every day is different,” Chow-Kung said. “But traditional roses are still a very strong flower going out in this season and every season.”
SPONSORED CONTENT
4132 Dawson Street, Burnaby, BC I 604.327.9882 I www.lotusflowerboutique.ca
B10 THURSDAY, November 25, 2021 • Burnaby Now
PROFILES OF EXCELLENCE PET CARE
Mindful Mutts
R
are is the company name that’s catchy, memorable and at the same time speaks to a higher business ethos. Sure, Mindful Mutts rolls off the tongue, but it also acutely puts the company’s philosophy into perspective. The New Westminster-based company specializes in group dog care, boarding, pet First Aid courses and positive training – but central to all of those tasks comes attention to positive reinforcement, science-based humane training and low-stress dog daycare. “Each of our staff has training to be able to manage group play and understand and read dog behaviour,” said managing partner Kiran Basra. “We adjust play groups as needed to ensure that dogs are playing consensually and are engaging positively with each other.” Mindful Mutts puts an emphasis on force-free training and is a proud member of the Shock-Free Coalition. All
Kiran Basra, Managing Partner staff have opportunities, and are encouraged, to continue learning about positive reinforcement and science-based education. “We understand that not every dog is a great fit for daycare, so there are dogs that we provide alternate recommendations for, for activities like group hikes or one-on-one walks,” Basra said. “We want to make sure that a dog is happy in this environment: playing with other dogs, showing body language such as a wagging tail or being excited to come in in the morning.” Every dog that comes into the company’s care is screened through a trial day, receiving an assessment with how their first day went and any recommendations or suggestions based on that first day. The team maintains a high staff-to-dog ratio (one wrangler/daycare attendant to six to eight dogs) to ensure dogs are monitored and safe all day. This also means that dogs take frequent breaks throughout the day so that they can rest and have lunch as needed. Since setting up in the Royal City five years ago, Mindful
“
Each of our staff has training to be able to manage group play and understand and read dog behaviour.
Mutts has been the New Westminster Record’s Readers’ Choice Award winners for “Best Dog Daycare” from 2016 to 2021 as well as A-List Winners for “Favourite Pet Daycare” from 2016 to 2020.
”
Mindful Mutts is closing out 2021 with a pair of promotions that entail both retail discount deals and a special puppy class offer. For more info, see www. mindfulmutts.ca.
SPONSORED CONTENT
9 Sixth Street, New Westminster, BC I 604.553.MUTT (6888) I www.mindfulmutts.ca
Burnaby Now
• THURSDAY, November 25, 2021 B11
PROFILES OF EXCELLENCE H A R D WA R E S TO R E
West-Can Home Hardware
F
or the team at West-Can Home Hardware, excellence extends far beyond offering top-notch customer service or extensive selection of products. It also includes a dedication to the community, a focus on supporting staff, and being the best in every way possible. “We are passionate about what we do every day and we’re focused on continuous learning and innovation,” said Sonia Jhaj, who manages the family owned and operated business. “Excellence for us flows into all facets of the business and involves ongoing innovation and growth.” That means prioritizing the customer by striving for quality, consistency and constant improvement, she added, while also maintaining a focus on supporting a healthy employee culture where communication, creativity and innovation are encouraged.
L to R: Max Langlais, Arden Sparvier, Sonia Jhaj and Brad Hall The Burnaby business is a one-stop shop for household needs, from cleaning supplies, paint, kitchen appliances and utilities, gardening and seasonal products, power tools, toys, and automotive. “And we focus on having that personal touch, a friendly environment, for our customers, that’s more one-on-one. We get to know many of our loyal customers, and see them again and again,” said Jhaj. The company has had steady growth over the years, as happy customers continue to recommend the Edmonds Street operation to friends and family. This success is due in large part to the incredible staff at West-Can, said Jhaj. “We are lucky to have a strong team of people who all have a passion and experience with customers and are driven to make a difference in everyday people’s lives,” she said. “Happy employees equal happy customers.” That focus on supporting staff includes ongoing training, group-building activities and staff incentives to help strengthen team relationships, and ultimately, build powerful customer relations.
“
We are passionate about what we do every day.
“Most people don’t realize that it requires ongoing knowledge consumption for the growing number of products and services,” she said. “So, in essence, we’re always in school!” This year, West-Can – like so many businesses around the world – faced unique challenges with Covid-19, but Jhaj says they’ve been able to quickly adapt and adjust their services to continue to safely welcome customers. “We love what we do and we love seeing our customers,” she said. “We really have a personal touch here, and being able to use our expertise or knowledge to help a customer is so rewarding.” West-Can focuses on giving back to the community by participating in many community events, volunteering with local organizations, and contributing to charities with
”
causes that align with the company’s core values. “Burnaby is a wonderful community and very supportive to local businesses. We’re grateful to be in this city.” West-Can’s well-deserved reputation continues to draw new customers all the time, most on the advice of neighbours or friends. “Referrals are very exciting because word of mouth recommendations are the most organic and powerful form of advertising and it tells us that we’re doing something right.” Jhaj says her motto in business is to do your best, every day – judging by their success so far, her team have certainly been doing their best, and beyond, at WestCan.
SPONSORED CONTENT
7788 Edmonds Street, Burnaby, BC I 604.248.4663 I www.homehardware.ca/en/store/51679
B12 THURSDAY, November 25, 2021 • Burnaby Now
PROFILES OF EXCELLENCE D I G I TA L M A R K E T I N G
F
Manny Kang & Neeta Dhillon Glacier Media Digital
or more than 38 years, the Burnaby Now has been reaching readers, customers and community leaders with important stories and eye-catching media campaigns. But now, with the digital revolution in full swing, new platforms and opportunities have presented themselves, giving the Burnaby Now much greater reach through its Glacier Media Digital advertising agency. Whether you’re a local retailer looking to expand online, a charity promoting a key fundraiser or a dentist opening a new office, Glacier Media Digital’s Manny Kang and Neeta Dhillon can tailor your campaign to ensure your success in the digital marketplace. Together they have years of traditional advertising and online marketing experience to help their customers succeed in the digital marketplace.
Glacier Media Digital’s Manny Kang and Neeta Dhillon “Working with local business owners and seeing them succeed with their online presence is a big reward for me,” says Kang, director of digital sales. “I take great pride in ‘doing the right thing’ by our client.” There’s no question that the digital marketplace has become increasingly competitive. At the same time there are many options for getting your company’s name in front of your customer. Determining what works best for you and developing a plan for your company to rise above the digital “noise” is the goal. Through their guidance, Kang and Dhillon can help their clients craft the ideal digital marketing campaign. While many agencies can sell Google ads, Facebook ads and SEO, the two recognize it’s not a one-size fits all world anymore, and say creativity matters when it comes to the business of attracting online customers. “We need to customize your outreach to the marketplace and bring along fresh ideas and creativity that will drive overall success,” says Kang. Dhillon and Kang are not alone in this endeavour.
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As a company making the transition to digital communication ourselves, and with experience in traditional as well as digital marketing, we believe we are uniquely positioned to assist local companies in their own digital transformation.
They are part of a dedicated team of journalists, sales consultants, distribution workers, graphic artists and newspaper carriers who work at the Burnaby Now. In each step of the creative process, Kang and Dhillon have a strong support team to help bring a client project to fruition — from design through production and including follow up data for measuring the success of the targeted campaign. It’s an increasingly complex job given the changes in reader and consumer habits, according to Kang. While many are familiar with the newspaper that lands on their doorstep every Thursday, others are enjoying reading their local news online at www.burnabynow.com, and on Instagram and Facebook.
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With more people doing their shopping online, and more readers turning to the Burnaby Now for up-to-date coverage of the pandemic and how it’s affecting their community, digital platforms are become an integral part of community life. As well, the Burnaby Now is keen to support small businesses by backing shop local campaigns and hosting educational seminars. “As a company making the transition to digital communication ourselves, and with experience in traditional as well as digital marketing, we believe we are uniquely positioned to assist local companies in their own digital transformation,” says Kang. SPONSORED CONTENT
604-808-6463 | www.glaciermediadigital.ca
18 THURSDAY, November 25, 2021 • Burnaby Now
Citynow Seville Tailors is looking for an Experienced Custom Cutter Mens Suits. Salary based on experience. Monday to Friday 9am - 5pm. Call for interview 604-433-4610
PLEASE RECYCLE THIS NEWSPAPER.
Carrier
Week Congratulations to Burnaby students spread kindness Dance for joy: Seaforth Elementary School students show off their Bhangra moves ahead of World Kindness Day last week. The video was posted on Twitter and has been viewed nearly 58,000 times. PHOTO CONTRIBUTED
of the
From Bhangra dancing to thank-you cards, kids pay it forward
MEGAN LOWE
Cornelia Naylor
cnaylor@burnabynow.com
Megan receives a gift card courtesy of
Ricky ky’s y Café Solo District Lougheed & Willingdon (by Whole Foods)
If you are interested in becoming a carrier, please call 604.398.3481
A video of Burnaby kindergarteners Bhangra dancing beside their school has gotten tens of thousands of views online thanks toYukon-based Bhangra sensation Gurdeep Pandher. Pandher, arguablyYukon’s most famous resident for his uplifting online dance videos, gave students at Seaforth and Taylor Park elementary schools a virtual Bhangra dance lesson ahead of
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World Kindness Day on Nov. 23. The organization that facilitated the lessons, Clinically Happy, posted a video on Twitter showing Seaforth kindergarteners practicing their moves. It has since been viewed nearly 58,000 times. Students around the Burnaby school district usedWorld Kindness Day to talk about all kinds of positive, caring behaviour and to perform various acts of kindness. Besides sharing their kindergarten dance with
the world, Seaforth conducted a “honk for kindness” campaign at a local SkyTrain station, provided coffee and goodies to the construction crew working on a seismic upgrade at their school, and made thank-you cards for healthcare workers atVancouver General Hospital. Students over at Chaffey-Burke Elementary sent their thank-you cards to emergency room staff at Burnaby Hospital. At Taylor Park Elementary School, it was Grade 4 students who took part
in Pandher’s virtual Bhangra lesson. At Brentwood Park Elementary, students worked on handmade clay ornaments for Christmas hampers for seniors, and South Slope Elementary students spread positivity throughout their school with kindness messages. “There are many initiatives and activities in schools throughout the year across the district that explore kindness and respect for others,” stated a school district news release.
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19
20 THURSDAY, November 25, 2021 • Burnaby Now
5 tips for holiday shopping to overcome supply chain holdups Discover more holiday shopping guides and tips at burnabynow.com/endorsed
Y
our cup of coffee or your child’s favourite toy could end up costing you a pretty penny. This year, a global shipping container shortage has seen the average cost to move a 40-foot steel container of cargo by sea rise by upwards of 500% above the seasonal average, according to Drewry Shipping. The long-lasting impact could mean we see price increases in many common household goods, including appliances, furniture, toys and more. Then came an atmospheric river event in B.C. on Nov. 15 that wiped out large sections of the province’s highway infrastructure, largely cutting off the Interior and the Lower Mainland. With both those issues in mind, here are five tips on how to shop this holiday season so that your packages don’t get hung up by the supply chain.
#1: SHOP LOCAL The best way to ensure you get the goods in hand and support your local small business owners and vendors is to shop in person. Check out their websites and social media feeds for products they carry. You can also call to make sure the item is in stock. #2: ORDER ONLINE, PICK UP IN-STORE Shopping online and picking up instore or curbside is now commonplace for many businesses, including local independent retailers to big box stores like Best Buy and Canadian Tire. #3: FIND LOCAL ARTISANS i.e. Etsy is the go-to online destination for handmade goods, but did you know you can filter your results for local Canadian artisans? Type an item into the search bar (ie: “party decora-
tions”) and from there click “All filters” and set the shop location to Canada. #4: PRIORITIZE YOUR SHOPPING LIST Start with the most in-demand stuff first: tech and toys always fly off the shelves. Shop early and always triple-check delivery options and estimated dates for your area. #5: DEDICATED CANADIAN SHIPPING Current road conditions aside, ordering goods that don’t cross a border is a smoother process than international shopping (no duty and fewer delays). Have your heart sent on a gift that you can’t find in Canada? Before caving into a pricey and lengthy international shipment, check the manufacturer’s site to see if they
20+ gift ideas for hosts and hostesses FULL STORY
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list stockists and retailers who carry their goods. Whenever possible, choosing a Canadian retailer—whether they be big or small—will mean a smoother shipment. Keep in mind that some U.S. big box retailers, such as Zara and the Gap, also have warehouses within Canada. If you’re purchasing through Amazon, a Prime subscription offsets shipping costs and speeds up the process, too. Keep an eye out for items labelled “sold and shipped by Amazon” as those tend to move quickly from hubs nearby compared to items shipped directly from Amazon’s third-party retailers. By Maria Tallarico, Glacier Media
Burnaby Now • THURSDAY, November 25, 2021
21
Community now B.C. flood emergency forces city to halt curbside recycling B.C.’s devastating flooding situation has forced the City of Burnaby to temporarily halt some of its curbside collection services. According to a post on the city’s website, as of
Nov. 22, until further notice: Ð Curbside glass collection for houses and duplexes and some multi-family buildings is temporarily suspended; and
Ð Glass and foam packaging drop-off at the EcoCentre is temporarily suspended. “This is due to the unprecedented flooding and resulting transportation
challenges and limited access to end markets that has impacted post-collection recycling operations,” said the city. “Residents are asked to hold on to affected materials, if they are
able to, until the situation is resolved. Please check back for updates.” The city provides garbage collection services to residential (houses, duplexes, apartments, con-
dos and townhomes) and commercial facilities (businesses, schools, religious buildings), collecting garbage, recycling, yard trimmings and food scraps.
22 THURSDAY, November 25, 2021 • Burnaby Now
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Visit superstore.ca/flyer for more offers
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Retails in effect from Thursday, November 25th to Wednesday, December 1, 2021. *Spend $250 or more in-store or through PC Express online pickup before applicable taxes in a single transaction at any Real Canadian Superstore location and receive a free PC® jumbo poinsettia, assorted colours, 10 inch pot. Excludes purchase of tobacco, alcohol products, prescriptions, gift cards, phone cards, lottery tickets, joefresh.com, all third party operations (post office, gas bars, dry cleaners, etc.) and any other products which are provincially regulated. The retail value of up to $25.00 will be deducted from the total amount of your purchase before sales taxes are applied. Limit one coupon per family and/or customer account. No cash value. No copies. Coupon must be presented to the cashier at time of purchase. Valid from Friday, November 26th until closing Thursday, December 2nd, 2021. Cannot be combined with any other coupons or promotional offers. No substitutions, refunds or exchanges on free item. †NO TAX - All Week Friday, November 26th to Thursday, December 2nd, 2021. We pay the PST & GST in MB, SK and BC or the HST in Thunder Bay, ON only. Does not apply to prior purchases. No returns accepted or rainchecks issued for taxable items during the promotion. Offer only valid in participating stores. EXCLUDES ALCOHOL, TOBACCO, OPTICAL, PRESCRIPTIONS, MILK BEVERAGES, GIFT CARDS, PHONE CARDS, PHOTO LAB, PORTRAIT STUDIO, ENVIRONMENTAL FEES, BOTTLE DEPOSITS, GROCERY BAGS, BUS TICKETS, GAS BAR, LOTTERY, PHONES FROM THE MOBILE SHOP OR PRODUCTS FROM THIRD PARTY BUSINESSES WITHIN OUR STORES. **Customer is responsible for the payment of any applicable deposit or product/packaging recycling fee that may apply. ††We match prices Applies only to our major supermarket competitors’ flyer items. Major supermarket competitors are determined solely by us based on a number of factors which can vary by store location. We will match the competitor’s advertised price only during the effective date of the competitor’s flyer advertisement. WE RESERVE THE RIGHT TO LIMIT QUANTITIES (note that our major supermarket competitors may not). Due to the fact that product is ordered prior to the time of our Ad Match checks, quantities may be limited. We match identical items (defined as same brand, size, and attributes) and in the case of fresh produce, meat, seafood and bakery, we match a comparable item (as determined solely by us). We will not match competitors’ “multi-buys” (eg. 2 for $4), “spend x get x”, “Free”, “clearance”, discounts obtained through loyalty programs, or offers related to our third party operations (post office, gas bars, dry cleaners etc.). We reserve the right to cancel or change the terms of this program at any time.
23
24 THURSDAY, November 25, 2021 • Burnaby Now
Community now Firefighters biker club featured in documentary Burnaby’s Florian’s Knights are featured in a film exploring the realities of PTSD in first responders Cornelia Naylor
cnaylor@burnabynow.com
A Burnaby-based firefighters motorcycle club that made headlines three years ago after one of its founders posed for a photo with three Hell’s Angels has become the subject of a new feature-length documentary now available for streaming. The Florian’s Knights Motorcycle Club (named after the patron saint of firefighters) was formed in 2016 and counted active and retired firefighters from Burnaby,Vancouver, NorthVancouver and NewWestminster among its members. The local chapter broke up in 2018 amid a flurry of negative media reports and the firing of one of its founders, Burnaby firefighter Nick Elmes. A photo had surfaced on social media of Elmes posing with three Hell’s Angels, including Kelowna chapter president Damiano Dipopolo, an old neighbourhood friend. Public Safety Minister Mike Farnworth was quoted in a Vancouver Sun story saying it was “disturbing on so many levels” for firefighters to be associating with members of the notorious biker club, and the province’s anti-gang agency said biker experts
had been documenting the association between the Knights and the Hells Angels at various events that spring. Elmes was fired after a City of Burnaby investigation. FLORIAN’S KNIGHTS, THE MOVIE But it wasn’t the furor over the photo that caught filmmaker Panayioti (Pan) Yannitsos’s attention. He started working with the club before the media firestorm erupted, and what drew him was something much more positive. He says he was intrigued by the idea of a group of firefighters riding motorcycles to raise awareness about post-traumatic stress injuries and post-traumatic stress disorder among first responders. He was also intrigued by the idea the Florian’s Knights had essentially formed their own peer support group – filling a void inside the fire service, according toYannitsos. “There’s been a moratorium within the fire service for over 100 years on mental health,” he says. “Many departments around North America haven’t felt comfortable to bring this fact of life to the public.” During three-and-ahalf years of work on his film, which includes inter-
On scene: Florian’s Knights director Panayioti Yannitsos is seen during filming in New York. PHOTO CROWBAR PICTURES INC.
‘WIND THERAPY’: Lower Mainland firefighters are pictured in their Florian’s Knights jackets in a scene from a new documentary film about the controversial firefighters’ motorcycle club founded in Burnaby. PHOTO CROWBAR PICTURES INC. views with motorcycle-riding firefighters in New York, Detroit and Toronto as well as in the Lower Mainland,Yannitsos also became aware of another intriguing concept: wind therapy. The phrase has long been used to describe motorcycle riding, andYannitsos learned firefighters across North America and elsewhere around the world use it to cope with their mental health struggles. In the film, he points to research conducted at UCLA that supports the idea of riding as an effective form of therapy. “The motorcycle is my medicine,” retiredVancouver fire battalion Chief Rod MacDonald says in the documentary. MacDonald is one of four former Lower Mainland Florian’s Knights who appears in the film. The others are Elmes, retired NorthVancouver fire Captain Erik Bjarnason and NewWestminster firefighter Bill Shokar. In an interview about
the movie posted online, MacDonald says he knew he was “damaged goods” when he retired after more than 30 years as aVancouver firefighter. One powerful scene in the documentary shows MacDonald marking a map ofVancouver with the locations of particularly disturbing calls he attended, including the scene of a car accident where a man had been decapitated. MacDonald said he went into seclusion after retirement and the world was “getting pretty dark” before he found the Florian’s Knights. “I have a feeling that they saved my life,” he says in the film. ‘LIGHT AT THE END OF THE TUNNEL’ While the Lower Mainland Florian’s Knights disbanded after the negative news reports in 2018, a new chapter in NewYork City continues to thrive today. The NewYork firefighters found the Burn-
aby-based club online in 2018 and decided to form their own chapter shortly before the Lower Mainland group broke apart. Yannitsos’s documentary features a meeting between the two clubs at the September 11 Memorial in Manhattan. While the film addresses the Burnaby Hells Angels controversy – including interviews with a retired Vancouver Police Department outlaw motorcycle gang unit officer who describes the Hells Angels as a violent, drug trafficking organization and “nothing you ever want to get close to” – its focus remains the mental health struggles of firefighters. Yannitsos says he and his film crew spent time sleeping in fire halls and twice, in Toronto and Detroit, followed 24-hour shifts, filming every call. He says they earned the firefighters’ trust, and the result is a uniquely raw portrayal of their working lives and mental health battles. “Firefighters are being
shown their profession in a way that they’ve never seen before, that they’ve only experienced and can’t communicate to their families,”Yannitsos says. Since its release in September, the 105-minute documentary has been shown in 40 markets, and Yannitsos says the response has been “overwhelmingly positive,” as reflected in hundreds of emails, messages and faceto-face comments from first responders. When asked why he thinks the film has sparked such a response, he says it comes down to hope. “I think because we came in through the lens of healing,” he says. “My objective wasn’t to come in here and blow the whistle on PTSD and how horrible the world can be. My objective was to show that there was light at the end of the tunnel.” Florian’s Knights is now available on all streaming platforms for purchase at home.
Burnaby Now • THURSDAY, November 25, 2021
THE BURNABY CHRISTMAS BUREAU'S
TOY ROOM
IS NOW OPEN... FOR REGISTRATION AND TOY DROP-OFFS ELIGIBILITY: You may qualify if you are: - A Burnaby family, with low income OR receiving income assistance, with children 16 years or younger - A Burnaby senior living with low income
LOCATION:
REGISTRATION TIMES:
The Amazing Brentwood (Main Level, Old American Store, Entrance off Willingdon Avenue)
Nov. 1 - Dec. 10, 2021 Monday - Friday (10am - 4pm) Saturday (10am - 3pm)
*W eh ave C OVID-19 ssafety afety p rotocols i n p lace aatt o ur T oy R oom a nd a re c omplying w ith B CM inistry o ealth G uidelines * We have COVID-19 protocols place our Toy Room and are complying with BC Ministry off H Health Guidelines
FAMILIES MUST ALSO PROVIDE: - If working, a C-Print for EACH adult. To obtain one, please call 1-800-959-8281, or access online at MyCRA > My Account > Proof of Income > Option 'C' Print - If on Income Assistance, a Release of Information from your Ministry Office will replace the C-Print - Recent proof of address, and identification for each child
Kindly Supported By: New Gifts and Toys can be dropped off Monday - Friday (10am - 4pm) / Saturday (10am - 3pm) at the Toy Room located in Brentwood Town Centre (Main Level, Old American Eagle Store, Entrance off Willingdon Avenue)
For more Information and To Donate: www.bbyservices.ca/christmas or call us at 604-292-3900
25
26 THURSDAY, November 25, 2021 • Burnaby Now
LocalPROS Q A
Q&A
Pet Food & Supply
Work Injury Law
Denture
EXPERT
EXPERT
EXPERT
What should I be careful with around my pet during the holiday season? Dogs cannot have chocolate, onions, macadamia nuts, grapes (including raisins), alcohol and artificial sweeteners. Make sure these items are out of Fido’s reach, you don’t want to be spending your Christmas money on an emergency visit to the vet! Dogs are not used to the noise, smells and commotion, so cut Fido some slack.
Q A
The doggy version of a beloved Christmas carol! On the twelfth day of Christmas my mommy gave to me • • • • • • • • • • • •
Your questions answered by Trusted Local Professionals
I don’t agree with WorkSafeBC’s (WCB’s) decision about my injury or my compensation, what should I do? If WCB has communicated a decision, either in the form of a written letter or verbal communication, you can contact the decision maker and provide them any additional information you have that might help change their decision. WCB has the ability to change their decision within 75 days of the date of the decision.
Q A
Dentures may replace all or only some of the teeth. The dentures that replace all the teeth are known as complete dentures and they rest on the gums that cover the jawbones. The stability and retention of these dentures are dependent on the foundation. Dentures that replace some but not all of the teeth are known as partial dentures. They attach to the teeth that are still present and also cover and rest on the gums and bone where the teeth are missing.
If you have questions about a decision from WCB or the Review Division, call me at 604-327-9882. We offer a free consultation to determine whether we can help.
Come visit and bring your dog. Owners must be leashed! We have a full FREE tasting bar. 4540 Hastings Street, Burnaby, BC. 1/2 block east of Willingdon. 778-892-6673 Barbara Fellnermayr Owner & Founder
Gail Sharma Work Injury Lawyer
Amore Pet Foods
Owner & Operator
Dentureworks
GKS Law Firm
(604) 553-1222
(778) 892-6673
(604) 327-9882
4540 Hastings Street, Burnaby, BC V5C 2K4
7364 Market Crossing, Burnaby, BC V5J 0A2
amorepetfoods.com
The best starting point to see if dentures are an option for you is to visit a Denturist. A Denturist focuses solely on removable appliances that replace teeth with extensive training on the restoration and replacement of teeth, including dentures for even the most complex cases. A Denturist will also be able to help determine if another treatment option might be more suited to your particular situation.
If you disagree with a decision, you should request a review from the Review Division within 90 days of the date on the decision. If you disagree with the decision from the Review Division, you may be able to appeal the decision to the Workers’ Compensation Appeal Tribunal. You must appeal the decision within 30 days from the date of the Review Division decision. Remember, if you don’t request a review or appeal a decision, that decision will remain binding.
twelve rolls of poop bags eleven visits to Amoré ten day care passes nine bags of treats eight trips to the doggy park seven toys with squeakers six bags of Lovebites five pounds of MEGA morsels four calling whistles three bags of cookies two collars with leashes and one warm and cozy plush bed
I need dentures. Where do I start?
522 Seventh Street #270, New Westminster
newwestminsterdenturist.com
Coins and Stamps
Hearing Healthcare
Dental
EXPERT
EXPERT
EXPERT
Q
Every Christmas I come in to buy coin sets to give as gifts. The last number of years you have had a sale. Are you having a sale again this year?
A
Our fourth annual Royal Canadian Mint product sale started November 1 and continues until December31, 2021. All Royal Canadian Mint products from 2018 and older have an additional 25% off our lowest marked price. Mint products from 2019 are 15% off our lowest marked price and 2020 Mint products are 10% off our lowest marked price. For some of the Mint products from 2010-2016 this works out to almost half of the issue price from the Royal Canadian Mint. We have re stocked the display cases with lots of newly purchased items so come in early and find the item that you missed from the Mint at a much lower price than you would have paid!
Jim Richardson Coins and Stamps Specialist
Western Coins and Stamps
Q A
What are a few general suggestions for the proper care of a hearing instrument? • Keep the hearing instrument dry and avoid excessive heat. • Remove spent batteries immediately • Do not drop the instrument on hard surfaces • Do not use hairspay while wearing the instrument • Turn the instrument off each time when you remove it • Never use alcohol or cleaning fluid to clean the earmold or instrument • Do not attempt to repair the instrument yourself if it’s not working properly. Consult your Hearing Healthcare provider. Proper care and maintenance will significantly extend the lifetime of your hearing system. Your hearing is priceless, don’t take it for granted. Call us today for a free hearing evaluation.
Q
Why and How Often Should I Floss?
A
Since flossing is an easy, inexpensive and low risk oral hygiene practice, your dental team encourages daily flossing to help prevent tooth decay between teeth and prevent bone loss from gum disease. When plaque has been left on the teeth for more than 48 hours, it begins to harden into tartar and is best removed by a professional. Brushing alone does not remove plaque from all surfaces of your teeth. Flossing cleans in between your teeth where your toothbrush can’t reach no matter how well you brush. Your overall health is also affected by maintaining excellent oral hygiene. Gum disease has been linked to heart disease and diabetes. Healthy gums can lead to a healthier, happier you! See your dental team to get proper tips on flossing and maintaining a healthy oral environment.
Dr. Lovely
Stuart Lloyd Owner
Dentist
Lloyd Hearing Solutions
Dr. Lovely & Associates
(604) 278-3235
(604) 434-2070
(604) 524-4981
6960 No. 3 Road, Richmond, BC V6Y 2C5
6540 Burlington Ave #140b, Burnaby, BC, V5H 4G3
609 6th Street, NewWestminster, BC V3L 3C1
https://guidedby.ca/businesses/western-coins-and-stamp/
lloydhearingsolutions.ca
newwestminsterdentists.com
Burnaby Now • THURSDAY, November 25, 2021
LocalPROS
Q&A
Your questions answered by Trusted Local Professionals
LocalPROS Reach out to your community
FINANCIAL
EXPERT
Q A
online and in print! Deliver expert advice and receive a feature featured expert. Visit burnabynow.com/ other/advertising for more information.
A
My friend was diagnosed with cancer last year and it’s been hard on her family because she can’t work. I’ve heard there was a type of “living” insurance that can help.
LocalPRO of the month
Unfortunately it’s too late for your friend to apply, but you can still protect your family from a similar situation with critical illness insurance. Cancer, heart attack and stroke are far too common these days, but they are all covered conditions in most critical illness policies. Critical illness insurance provides a lump sum, tax free payout at your time of need – when you have received a diagnosis for a covered condition and survive for 30 days. The money is yours to use as you see fit. Want to take a few years off work to recover? Do you want to ‘jump the line’ and pay for medical care down south? Boost your retirement savings so you can retire sooner? Critical illness insurance can be structured as either temporary coverage that provides protection throughout your working career when you need an income to survive, or it can cover your entire lifetime. You should also consider disability insurance, which replaces your paycheques if you can’t work due to an accident or illness. Income replacement is about protecting your lifestyle, as well as your dreams and goals. A disability insurance policy provides 24-hour coverage so no matter when or where an accident occurs, you’re protected. You want a plan that’ll provide protection until your retirement age so that you are not vulnerable at your time of need. Group insurance contracts offered by some employers often have a clause which changes the definition of disability two years after your claim. Meaning your benefits can stop – even if you are not fully recovered - if you don’t meet the revised definition. When buying your own plan, it can be designed to fill the gaps left by your group insurance ensuring that you can keep providing for your family, even if you physically can’t. Now that’s empowering.
editorial as the
Q
27
Life is chaotic and unpredictable, but no matter what life throws your way, you can still take care of yourself and the people you love. Speak to a representative from an independent firm who represents multiple insurance companies, like we do, so that they can find the best product and plan for you.
Christine Conway CFP, CLU, CHS, CExP Financial Advisor
Braun Financial Services (604) 521-3778 555 6th Street #325, New Westminster, BC V3L 5H1
braunfinancial.com
Financial
Insurance
Mortgage
EXPERT
EXPERT
EXPERT
I’m 85 years old and I have a daughter who has a hard time managing her finances and I often give her money to help her out. I am worried that when I am gone she will spend all of the money I leave her quickly and then have nothing left for her future. A simple solution would be to set up a lifetime annuity on her behalf. You could sit down with your daughter and find out how much money she needs to live each month. You could then get a quote based on her age and the assets you plan to leave for her to find out how much regular monthly cashflow you could have coming in for her on your behalf each month. This is also a nice monthly reminder that you cared about her well being enough to make sure there is money available to help pay her bills for a lifetime. Make sure that you do some tax planning as well at this time so that your estate has enough to pay your final taxes and that your daughter would also have access to a smaller sum of money to help with emergencies.
Christine Conway CFP, CLU, CHS, CExP. Financial Advisor
Q
How do I know if I should buy earthquake coverage?
Q
A
We get asked this question by many customers with earthquake premiums increasing each year.
A
We don’t recommend purchasing earthquake coverage for those with older type homes with the future idea of building a new home on the same lot. Oftentimes, clients will have the idea of building a larger home than what is currently on the property. If you have a newer type home or have no desire to ever build again, we price out the earthquake and deductible options for customers and let them decide. Usually, we recommend to purchase earthquake coverage for building only and no earthquake coverage for personal property. This method drops your premium and also reduces your deductible in the event of an earthquake.
Frank Astorino President
(604) 521-3778
(604) 298-1218
555 6th Street #325, New Westminster, BC V3L 5H1
6696 Hastings Street Burnaby, V5B 1S3
braunfinancial.com
That’s great - you are off to a good start in your home buying journey! You will now need to extend your home buying team by selecting a realtor who will help you find a home that fits your budget. Your realtor will play a very important role in helping you find a home. Their job is to help you find the ideal home, providing advice on different neighbourhoods, property types and home features to help you make decisions that meet your needs. Your realtor will create an Agreement of Purchase and Sale when you find the home you want to purchase and negotiate on your behalf to help you get the best price. When searching for a realtor, select someone you feel comfortable with, is experienced and knowledgeable about the community you want to live in. Your mortgage advisor can also recommend a realtor. One of my trusted realtors is Lorenzo Daminato PREC* of Rennie & Associates Realty at 604-657-8121 & lorenzodhomes@gmail.com.
Anna Yeung Mortgage Advisor
John Fleming Insurance Agency
Braun Financial Services
I have selected my mortgage advisor and have a pre-approval. Can I start home shopping?
CIBC
(778) 837-8181
www.jfi.bc.ca
28-4567 Lougheed Hwy., Burnaby, BC V5C 3Z6
cibcmortgageadvisor.com/annayeung
28 THURSDAY, November 25, 2021 • Burnaby Now
Community now Gas line construction gets underway Burnaby Village Line through Burnaby will replace one on the Pattullo Bridge FortisBC crews started moving to a Burnaby site this week, as work on the Pattullo Gas Line Replacement project gets underway. FortisBC is building six kilometres of gas line in Burnaby to replace a line on the Pattullo Bridge, ahead of the bridge’s replacement. Construction on this new gas line is expected to be completed in late 2022. “Our proposed Pattullo gas line replacement project will ensure we can continue to supply gas to more than 35,000 homes and businesses in Burn-
aby, Coquitlam and New Westminster after a line we have attached to the existing Pattullo Bridge is decommissioned,” said a news release. “The B.C. Ministry of Transportation and Infrastructure is replacing the bridge, and its design standards do not permit a gas line on the new bridge.” The work in Burnaby will include: Ð Tree and vegetation removal and putting up construction fences on Lakefield Drive starting this week, with construction of the new gas line expected to start later this
month.The worksite will be about 150 metres long in this area, and access will be maintained to homes along the route. Ð The southern part of the Burnaby Lake parking lot on Sperling Avenue will be fenced off this week to support construction in the area.This will mean closing the south entrance to the parking lot. Ð Widening the road and building a new access road on Glencarin Drive starting as early as this week. Ð Closing the Freeway Trail parking lot at the southeast end of Glencarin Drive as early as this
week. FortisBC expects this parking lot to remain closed until late 2022 to support construction activities in the area. Ð Fencing installed at the Nursery Street cul-de-sac. Ð Ongoing work to locate underground utilities will continue along the route. For the latest project updates visit talkingenergy.ca/ pattullogasline. You can also reach project managers directly at 604-576-7208 or by email, pattullogasline@fortisbc. com.
lighting up for Heritage Christmas
A village of holiday cheer will be back in Burnaby this year. The City of Burnaby announced last week that Heritage Christmas, presented by Concord Pacific, is returning for the 2021/22 holiday season. Traditional decorations and festive lights, an animal-themed scavenger hunt, treats and much more will be set up at the Burnaby Village Museum from Nov. 27 2021, to Jan. 3, 2022. Gate admission is free. Hours are as follows:
Correction Notice
In the circular beginning Wednesday, November 24, 2021, we featured some items that, due to the ongoing global freight issues, we are unsure of when we will have these items in stock. Those items are: ● 7.5 ft. Pre-Lit Augusta Cashmere Pine Tree at the Introductory Offer of $154.99. ● 80/20 Quilt Batting by Loops & Threads™ on sale for 17.99, Reg. 28.99. ● 30” x 40” Shadow Box by Studio Décor® on sale for 74.99, Reg. 199.99.
We apologize for any inconvenience this may have caused.
Local Journalism needs your support Now more than ever, your support is vital to helping us provide high quality, local news. #localnewsmatters We appreciate your consideration! Visit the link below or you can drop a contribution in the mail: #201A - 3430 Brighton Avenue, Burnaby V5A 3H4
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Burnaby Now • THURSDAY, November 25, 2021
AS WE AGE
Celebrating Seniors
Heat crisis means we need to be more prepared Margaret Coates contributor
I do not know about you, but I remember this summer was especially difficult for seniors. Notwithstanding the continuing impacts of COVID-19, seniors in British Columbia dealt with disasters such as a severe heat dome, forest fires and, if not fires directly, heavy smoke from fires around the province. These three major events were in many ways catastrophic for seniors, with many seniors having died or having been hospitalized with severe respiratory infections. A major study from the Canadian Red Cross, entitled Closing the Gaps:Advancing Emergency Preparedness, Response and
Recovery for Older Adults, released in December 2020, said that “Older adults consistently experience the greatest proportion of casualties during and after emergencies in Canada, and internationally, when compared to younger age groups.” This was recognized in a June 30 Glacier Media article, where it was reported that in B.C., the chief coroner reported hundreds sudden deaths over one week during the recent heat wave – three times the usual number. The article said that seniors were disproportionately affected by the heat dome saying, “those who died suddenly during the heat wave were more likely to be older people with underlying health conditions who lived alone in
private apartments, with minimal ventilation.” We, of course, know that most of the deaths, particularly in the beginning of COVID-19, were in adults 60 years of age and older, with the greatest proportion of deaths occurring in long-term care and retirement homes.With the increasing vaccination of older adults, deaths in this age group are decreasing. But it may be a good strategy for those working on emergency preparedness and in long-term care facilities to consider the effects of major pandemics on older people and how organizations, individuals, and caregivers can be better prepared. For example, we need to look at protocols that protect older people in care facilities ahead of a pandemic or disaster.
Public Safety Canada has reported that natural disasters are increasing in frequency and severity across Canada, because of climate change. So, we can expect heat waves, forest fires (and attendant smoke issues), droughts and serious and heavy rainfalls. Based on unanticipated disasters and on the disasters prevalent this summer, many municipalities are looking at upgrading or creating emergency preparedness plans to mitigate issues, especially for vulnerable populations. In the December study I referenced earlier, the authors make several recommendations at the individual, organizational, community and governmental levels for disaster preparedness. Among other things, they stress
the importance of seniors, or their caregivers, taking some responsibility for being ready in an emergency. So, what can we do to prepare? Many online sites have similar information about what you can do, such as assembling a disaster kit and planning for evacuation. It is advised that a kit contain supplies such as food, water, clothing, medications, batteries and chargers, and a list of emergency phone contacts, family and friends. Organizations such as the Red Cross have readymade disaster kits. The websites also suggest documenting all your important papers and medications. In addition, try to arrange to have a 30-day supply of medications – hard to do in B.C. because of restrictions on
health plans, but perhaps work with your doctor to see if it can be done. Be prepared to shelter in place with your disaster kit and/or get to a shelter, if necessary, by knowing where they might be located and knowing transportation options if you cannot drive. If you receive home care, speak with your case manager to see what their plan is in times of emergency and how they can assist. Always keep neighbours, friends and family informed about your whereabouts. Giving a key to your place to a family member or trustworthy friend is a good option. I remember a Scouts and Guides motto: “Be prepared.” Not a bad axiom for us – think ahead and get disaster prepared.
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AS WE AGE
Celebrating Seniors
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One of the most noticeable effects of this pandemic for all Canadians has been more time spent at home. For seniors, the woes of long-term care homes have been well documented. But what of those who have lived in their own homes and continue to do so? It’s a sad truth that home can be dangerous for seniors, whose bodies continue to change as they age. National Senior Safety Week was from Nov. 6 to 12 and the Canada Safety Council provided some tips on how to help the seniors in your life live in a safer home environment. “Falls are the number one cause of injury hospitalizations for seniors over the age of 65,” said Gareth Jones, president and CEO of the Canada Safety Council, in a news release. “These can happen anywhere, at any time. Home is meant to be a safe place, and for seniors a place where they can live safely, comfortably and without fear.” The top-five causes of injury hospitalizations, according to the Canadian Institute for Health Information, are: falls, vehicle collisions, accidental poisoning, attempted suicide and self-injury, and “col-
lided with or hit by people or objects.” Here are some preventative measures you can put in place to reduce the odds of a loved one getting injured at home: INSTALL GRAB BARS AND HANDRAILS In 2017/18, 137,568 seniors were hospitalized due to injury, with a staggering 81 per cent being due to falls.This makes it crucial that we are focusing on areas where a senior may face heightened fall risks. In the bathroom, install grab bars near the toilet and bath to help with stability.These should be appropriately anchored to the wall and installed snugly. Along staircases, install solid handrails for the same reason. NON-SLIP SURFACES WILL ALSO HELP In the bathroom, the tub or shower should be textured and designed not to slip. If the kitchen floor is waxed, make sure you’re using the non-skid variety to provide more sure footing. ELIMINATE TRIPPING HAZARDS In living spaces, avoid any décor that could also
pose a tripping hazard. This can include rugs, scatter mats and anything that may obstruct pathways. CONSIDER FOOTWEAR It can also be useful to wear a set of running shoes at home, as these will provide more traction than socks or bare skin. CLEAR CLUTTER This can include loose wires and cords, furniture, garbage, and anything that isn’t put away.When an object is not where we expect it to be, it can and generally does catch us by surprise. Clear away the clutter and keep paths clear — especially those you use regularly, like the path from the bedroom to the bathroom. MAINTAIN GOOD LIGHTING This applies especially to problem areas like stairs but is a good rule of thumb for the house as a whole. As seniors age, their eyesight is often one of the first things to fade, making it important to ensure proper visibility.This will help avoid accidental collisions with objects and your loved ones’ misjudgement of the space around them.
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Burnaby Now
AS WE AGE
• THURSDAY, November 25, 2021 31
Celebrating Seniors
New guide works to demystify senior living options Sixty-eight-year-old Shirley Loewen and her husband Ken, 74, recently maneuvered through the process of finding a longterm care facility for Ken’s mother. It was tough to know where to start. “We did a lot of Googling, a lot of calling different locations,” Shirley notes. “It was all so foreign to us.” In the end, their efforts paid off; they found a facility that suited Ken’s mom well, her quality of life improved, and she is flourishing there. Shirley and Ken aren’t alone. Struggling to speak the foreign language of senior living is a predicament many find themselves in. A desire to bring some clarity to a complex and sometimes stressful topic is what drove Bria
Communities to develop a free 18-page interactive called Guide to Senior Living in B.C. “There is a lot of confusion and misconceptions surrounding housing and care options for older British Columbians,” said Tanya Snow, director of Bria Communities, a group of four privately-owned independent living senior communities and two long-term care centres in Metro Vancouver. “We wanted to create a resource that focused exclusively on senior living and homecare – something to help demystify the options.” “For 25 years, I’ve been offering advice off the side of my desk. People like Shirley reach out because they don’t know where else to go,” says Snow. “It
feels like my professional and civic responsibility to help.” Options like assisted living, independent living, home care and long-term care each have easily overlooked nuances The Guide to Senior Living in B.C. brings together more than 100 combined years of senior living expertise. It offers a one-stop shop for older adults who want to know their options. Simple descriptions and definitions of terms, expert advice, overviews of services and subsidies and clickable next steps all unlock the mysteries of senior living. “All too often, I talk to adult children who are in a crisis with their parent’s living situation, and they don’t know where to begin,” says Snow. “Ideally, a
resource like this prevents last-minute, urgent decision-making.” She points out that equipping yourself ahead of time ultimately leads to greater choices. “If you know what’s available, you can take advantage of it and enjoy a healthier lifestyle rather than waiting for an accident or incident to define your next step.” Discussions about senior living next steps frequently happen among Shirley and Ken’s peers. “It comes up either because we have older adults in our lives who need to move or because our kids are looking at us thinking, ‘When are you going to downsize?’” She and Ken live in a detached home in Aldergrove, and as their neighbourhood fills with young
Guiding the way: Tanya Snow, director of Bria Communities, with the new Guide to Senior Living in B.C. PHOTO CONTRIBUTED
families, they think about what kind of community they’ll need when they make their next move. “We’re thinking longrange because we want to find somewhere fulfilling,” she says. The Guide to Senior
Living is a free interactive pdf available online at www.BriaCommunities. ca/Guide. Seniors who do not have access to a computer can request a paper copy by calling 1-844969-BRIA (2742).
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32 THURSDAY, November 25, 2021 • Burnaby Now
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CLARK, Wendy (GEISHEIMER) (nee Colter) Predeceased by husband Murray in 2001 and stepson Brian in 2014. Wendy will be sadly missed by husband of 13 years 4 months and 8 days and best friend of 18 years 4 months and 3 days, Daryl Geisheimer, son Trevor (June), daughter Laura (Bayo), stepson Andrew (Tobia), stepdaughter Sarah, grandchildren Owen, Ellie and Bennett, parents Robert and Gloria Colter and brother Gary (Anna). Donations in her name to the BC Cancer Foundation are greatly appreciated. https://bccancerfoundation.com/ A family celebration of life will be held at a later date.
KINGSWAY BAILIFF SERVICE will dispose of: 1) 2007 Nissan Altama VIN# 1N4BL21E17C119390 Debtor RO: Woodlock Consulting Inc. Amount owed: $3,000.00 2) 2006 BMW 330i VIN# WBAVB335X6KS33791 Debtor RO: Kevin Smith Amount owed: $1,500.00 3) 2003 Mini Cooper VIN# WMWRC334X3TE16297 Debtor RO: Rita Driedger Amount owed: $7,500.00 Due to Covid-19, viewing g will be by Appointment Only. Units can be viewed online at: https://kingswaybailiff.com/car-gallery/ All email written bids to Kingsway Bailiff Service by December 3, 2021 at: info@kingswaybailiff.com www.KingswayBailiff.com
As you share the stories and the memories of how they lived their lives and how very much they meant, may you find comfort...
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Robert (Bob) Worth Peace passed away on May 23, 2021, at the age of 78. Bob was born in Brandon, Manitoba on May 29, 1942. He attended the University of Manitoba where he earned several degrees. After graduation, Bob joined Bird Construction in Winnipeg, a company where he spent most of his career. He married the love of his life and best friend, Linda Ruth Ilczuk. Later he was transferred to Vancouver, where he and Linda resided until their passing. Bob was an avid and well−read reader, an accomplished sailor, an admirer of wooden boats, a fan of a variety of music genres, and a lover of cats. Bob was predeceased by his wife, Linda; and parents, Robert and Mary Peace. He is survived by his sister, Sheela Peace; nephew, Andrew Zipern; niece, Elizabeth (Alec) Bauer; and grandnephew, August Bauer. The family would like to thank the emergency and ICU staff at Royal Columbian Hospital, the doctors and staff at the BC Cancer Agency, and the drivers at the Volunteer Cancer Drivers Society. Flowers gratefully declined. Bob will live in the memories of those who knew and loved him.
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ACROSS
1. FDNY’s union 4. Hideout 7. Trent Reznor’s band 8. Old World tropics plants 10. Places to stay 12. Group of organisms from a common ancestor 13. TV character Goodman 14. Not around 16. Title of respect 17. Ceramic jars 19. British legal authority (abbr.) 20. A companion (archaic)
DOWN
1. In tune 2. Ending 3. Ring-shaped objects 4. Equal to 10 liters (abbr.) 5. Removes from record 6. The lowest point 8. Plant cultivated for its tubers 9. Dry or withered 11. Stony waste matter 14. Speedometer reading 15. Each of two or more forms of the same element 18. A baseball stat
21. Where groups of people live 25. Indigenous person of NE Thailand 26. Red-brown sea bream 27. Ridge of jagged rock 29. Meat from a pig (French) 30. A way to save for the future 31. Opposite of bottom 32. A term of endearment 39. Weight used in China 41. You need it to hear 42. Frighten 43. Basics
44. Computer data collection (abbr.) 45. The best point of something 46. Jewelled headdress 48. Spoke 49. Mammary gland of female cattle 50. Midway between north and northeast 51. Defunct European economic group 52. Foul-mouthed Hollywood bear
19. Corporate PR exec (abbr.) 20. Insures bank’s depositors 22. Made dim 23. Uncultured person 24. Paddle 27. Currency of Cambodia 28. Pitching stat 29. A place to put mail 31. God of battle (Scandinavian) 32. 10 years 33. Resinous substance secreted by insects
34. Losses 35. S. American plants 36. Void of thought or knowledge 37. Stout-bodied moth 38. Transferred property 39. Russian pop act 40. Accept 44. A retrospective military analysis (abbr.) 47. A type of center
34 THURSDAY, November 25, 2021 • Burnaby Now
Pork Chops Boneless
799/lb 17.61/kg
WEEKLY SPECIALS Prices November AND 25 - December 1, 2021. 100%Effective BC OWNED OPERATED
LOCAL from
100% BC OWNED AND OPERATED
Fraser Valley
raised without antibiotics, value pack
Green and Red Seedless Grapes
Spanakopita or Mushroom & Parmesan Phyllo Pies
from USA
298/lb 6.57/kg
Organic Bananas
from Mexico
2/ 800
.78/lb 1.72/kg
Sockeye Salmon Fillets
Choices’ Own Pecan Tarts
48.48/kg
2199
299 699
/lb
Value Pack previously frozen
Truly Grass Fed Medium or Mature Cheddar Cheese
2 pack
Natural Factors and Whole Earth & Sea Vitamins & Supplements
Rocky Mountain Frozen Artisan Pizza
20% off
899
Assorted Sizes Regular Retail 4.99-87.49
699
6 pack
198g
Faith Farm Cheese
405g-430g
549 360g-380g
NOW AVAILABLE AT
CAMBIE, CREST, KERRISDALE, KITSILANO, SOUTH SURREY & YALETOWN
Kitsilano | Cambie | Kerrisdale | Yaletown Commercial Drive | Burnaby Crest
choicesmarkets.com
/ChoicesMarkets
@ChoicesMarkets
/Choices_Markets
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