Business Connected Essex by Business Connected

BUSINESS

Issue 14 June / July 2015

CONNECTED ESSEX

THE LEADING COUNTYWIDE B2B MAGAZINE

Is your company’s social media causing you a headache? Turn to pages 8 & 9 and answer 10 questions to find out if you’re on the right track.

Leading B2B Magazine

Business Networking

Featured Local News

BUSINESS

CONNECTED ESSEX

BUSINESS CONNECTED IS LOOKING TO WORK WITH YOU

Designed to support companies who need to introduce a co-hesive and co-ordinated marketing strategy or a company who wishes to enhance an existing marketing strategy. We provide companies with an effective, structured marketing solution at an affordable price.

ARE YOU HAPPY WITH YOUR CURRENT LEVEL OF BUSINESS? How often do you promise yourself that you’ll invest more in social media, run regular email and print campaigns but simply don’t have the time or expertise to do it?

Our fantastic marketing offer could be the answer! Our package includes: Exclusivity We only work with one company of any type within the county. Business Connected Magazine A full page advert in every bi-monthly magazine which reaches over 6,000 businesses. We will even design the advert for you.

Networking Events Regular Networking events in your area. Invites to all our events which gives you the opportunity to distribute your promotional materials and a platform for you to be a speaker if required. Account Manager Provide you with a dedicated Account Manager. Working with them will help you devise a personalised marketing strategy which is right for you and your business. Bottom Line – What will it cost you? Representing great value at £500 per month. Including all the services mentioned.

If you want to lock out the competition you’ll need to act quickly. We look forward to hearing from you. Call us on 01702 513113

Social Media Running social media campaigns for you. This includes Twitter, LinkedIn and Facebook. If you already have a presence we can enhance your existing programme through retweeting, mentioning, liking and so much more. Email Campaigns Creating email campaigns including supplying data, set up, running the programme and monitoring the outcome on a monthly basis.

Business Connected Ltd - www.businessconnected.co.uk - 01702 513113

BUSINESS

Issue 14 June / July 2015

CONNECTED ESSEX

THE LEADING COUNTYWIDE B2B MAGAZINE

Is your company’s social media causing you a headache? Turn to pages 8 & 9 and answer 10 questions to find out if you’re on the right track.

Leading B2B Magazine

Business Networking

Featured Local News

Get In Touch Tel: 01702 513113

Email: info@businessconnected.co.uk

Or Visit: www.businessconnected.co.uk Follow us on Facebook www.facebook.com/ BusinessConnected Follow us on Twitter

Welcome... Welcome to the latest edition The Business Connected Magazine. In this summer publication we have a wide variety of features, articles and adverts from some of the county’s fantastic businesses. Business Connected offers far more than this publication and on pages 4 & 5 you can read exactly what else we do and offer. If you are an avid networker I urge you to check out the center spread which focuses on the top business networking events in Essex. On pages 6 & 7 you will see we have added a number of Premier Partners to our growing list of partners and you will be reading more on those businesses in the coming months. Also in the edition we have a number of regular and new articles including HR, H&S, Business Coaching and Technology features as well as finding out more on the cost management company Auditel. Our long term partners CBHC Launch their ‘Investor Matchmaking Service’ and Sound Financial Planning discuss The Retirement Conundrum. If you are looking for up to date business news from around the county then don’t forget to check out our website which is updated daily at www.businessconnected.co.uk. If you have some business news that you wish to share then you can always send this through to us for submission at pressreleases@businessconnected.co.uk. Thank you for taking the time to read our publication and from everyone at Business Connected have a great summer.

Contents 08 Lead Feature 09 Is Your Company’s Social Media In The Right Hands? 10

@Connected_Essex

Richard Pond Managing Director

HR Update Are You Ready For Shared Parental Leave

H&S Update A Small Step For Magistrates, A Giant Leap For Criminal Fines

24 Essex Networking Events 25 Recommended by Business Connected 26

Technology Update So What Does Skype For Business Offer?

Whilst every effort is made to ensure accuracy, no liability can be accepted for any errors or omissions.

Printed in the UK by Printwize www. printwize.co.uk

38 Essex Round Up 39 News From Around The County 42

Business Advice Strategic Cost Management - What It Means For Your Business

Business Coach The World’s #1 Business Coaching Franchise

www.businessconnected.co.uk

BUSINESS

CONNECTED ESSEX

About Us Business Connected is proud to be operating the county’s

v e r y time consuming and we know your time is valuable.

premier b2b magazine, networking events and online portal

Business Connected can set up your accounts as

that focus on the business community of Essex. We bring

well as run them for you, promote your company

local businesses together via the many platforms that we operate. Our magazine is distributed across the whole county in print and online. The business connected website which

from our own account or simply come over and give you regular training to all your staff. With our help in just 90 days we aim to increase your twitter

receives over half a million hits

followers by at least 1000,

a month is dedicated to

Facebook likes by 200 and

up to date business news,

LinkedIn followers by 200.

a business directory and Business Connected specialise

the number one place to

in providing first class social

find out what’s going on in Essex. You may have heard about the Business Connected Premier

Partner

scheme

which

helps businesses be seen not just in

media training to businesses across

the

South

East.

are

introducing a new training course which will take place every Friday afternoon.

print but also online and through our fantastic social media offering, please see full details opposite.

Do you feel you’re not using Social Media to it’s full effect and would like some fantastic training? Then our courses will be perfect for

Do you use social media and are you aware

you. We offer training for LinkedIn, Twitter,

how it can help your company’s marketing

Mailchimp and Hootsuite. Each course is two

and brand awareness? Business

hours long and fully interactive,

Connected help companies on

we suggest you bring a laptop

many different platforms such as

so we can set up or work on

Twitter/ LinkedIn/ Facebook.

your accounts throughout the training course. For a breakdown

Over 75% of UK businesses now

have a Twitter account, there are

course please email us today on

also over 500 million registered

info@businessconnected.co.uk or

accounts worldwide. Over 100,000

give us a call on 01702 513113.

what’s

covered

each

businesses have a Facebook page and now LinkedIn have reached over 15 million connections. Are you one of them? If not Business Connected are here to

To advertise in any of our forthcoming publications or

give you a helping hand. Yes, you may have Twitter/ LinkedIn/

for any information on anything Business Connected

Facebook but how about taking it to the next level. Business

related please call us today on 01702 513113 or email

Connected understand running your own social media can be

info@businessconnected.co.uk.

www.businessconnected.co.uk

THE LEADING COUNTYWIDE B2B MAGAZINE

Our Networking Events Business Connected operates four premium b2b networking

is a real focus on networking. We have some great videos

events. We have an event every week across four different

of our events and have a dedicated YouTube channel. So

venues

and

typically

attract

between

just search for Business

Connected and have a

delegates

look for yourself. All of

per meeting. The first

our venues offer free

Friday of the month

parking and excellent

we are at Essex Cricket

networking

Club, second Friday at

We also have dedicated

Southend Airport, third

Friday

Town

each venue, which is

FC and Fourth Friday

just for delegates who

sees us at Colchester

have

United.

group. This allows you

and

1 00

Ipswich

There

membership

required

facilities.

groups

attended

for

each

network

before

just come along when

the

event

you can.

delegate list, on the

with

the

day at the meeting and At all events we follow the

same

formula,

proven send

delegate lists out in advance, have plenty of

afterwards on LinkedIn.

To book tickets for any Business Connected event please visit: www.businessconnected.co.uk/our-events or call 01702 513113.

For more information or to book on to one of our events please have a

time to network, listen to one or two short but informative

look at www.businessconnected.co.uk/business-networking/

talks and have a great breakfast. We always make sure there

or give us a call today on 01702 513113.

Business Connected

@Essex Cricket Club

@Southend Airport

@Ipswich Town FC

@Colchester United

1st Friday

2nd Friday

3rd Friday

4th Friday

of the month

www.businessconnected.co.uk

The Business Connected

Premier Partner Scheme The Business Connected Premier Partner scheme is designed to support companies who need to introduce a co-hesive and co-ordinated marketing strategy or a company who wishes to enhance an existing offering. We provide companies with an effective, structured solution at an affordable price. How often do you promise yourself that you’ll invest more in social media, run regular email and print campaigns but simply don’t have the time or expertise to do it? Our Premier Partner scheme could be the answer.

Howvideo VORTEX paid for Sponsorship To view our testimonial with Partner Spare Capacity have a look at our Premier VORTEX EXHAUST TECHNOLOGY are experts in improving efficiency of vehicle engines and wanted to

their brand awareness by creating a marketing page on our websiteexpand budget they currently didn’t have.

www.businessconnected.co.uk/ 1. Vortex opened a

account.

premier-partners/

2. BBX sold Vortex’s Spare Capacity (Exhaust Systems) within the BBX Community.

3. Vortex received BBX pounds. 4. BBX sourced a sponsorship opportunity (Legends Cars) for Vortex. 5. Vortex paid for the sponsorship with their BBX pounds leaving their cash flow intact.

To find out how to become a Premier Partner and to see if your business category is still Result = Vortex have paid for Sponsorship with Exhaust Systems.

available then give us a call today and we can pop in for a chat and (picture runbelow) you through the many features of becoming a Business Connected Premier Partner. 01702 513113.

Turn your spare capacity into something you want. Call BBX on 0333 400 2014

M A N Fleet Loyalty Reward System

Transportation

Radio

Trade Exchange

Promotional Gifts

Printers & Copiers

Marketing

Bookkeeping

Zone 1 About Geerings

Sound Financial Planning Group The Retirement Planning Specialists

Zone 2 Print Management, Mobile Printing & Data Security

www.cbhc.uk.com

Zone 3

Financial Planning

CBHC Launches ‘Investor Matchmaking Service’ Document Management Courier & FD Businesses with toOutsourced Provide Local a Successful Zone 4 Freight Services & Cloud Accounting Managed Print Services Route to Funding Renowned for its entrepreneurial spirit, Essex is home to a large number of thriving companies, using their Zone 5 unique ideas and initiativeEquipment to generateDemonstrations business that makes a vital contribution to the economy. Despite the

in a position to access funding, if required. At the same time, we work with a number of high wealth individuals looking for good quality investment opportunities, so it makes sense for us to establish a service which effectively

WORLD

refreshments (offer code “BIZ57”)

Public & Business Speaking For more information

and to book: “The tax reliefs afforded under the Enterprise Investment www.thespeakerexpert.com Motivational speaker /speakerx Scheme and Seed Enterprise Investment Scheme Inspirational speaker provides a huge incentive for high wealth individuals to Event speaker seek out speaker investment opportunities which in turn, provide Business Conference speaker businesses with a golden opportunity to new and growing Speaker coach needed funding.” access much

David Bell is an award-winning businessman, speaker and entrepreneur who is helping businesses and their owners to make the impossible possible.

“In order to be viewed as an ideal investment there are also other factors that come into play – as well as

If you want to be inspired, motivated and captivated

We hope our ‘Investor Matchmakin more companies to take advantag secure the investment they need,”

For more information about CBH Matchmaking Service,’ please con Gary.white@cbhc.uk.com

About Gary White:

Gary is the Business Developmen He has a background in industry a qualified in a large PLC in the food owned a successful accounting pr becoming a partner in CBHC, mak to help other company owners ac theirs. Genuinely passionate abou grow, Gary specialises in developi

Here is a list of exactly what our Premier Partner scheme offers:

EXCLUSIVITY – We only work with one

NETWORKING EVENTS - Many people know

company of any type within the county.

Business Connected from our countywide events and we want you to be part of them.

BUSINESS CONNECTED MAGAZINE - A full

Fancy being a speaker or displaying your

page in every edition of our magazine. We

banner at all our events? Being a Premier

print and distribute 6000 copies, email

Partner of Business Connected gives you tickets

50,000 copies as well as uploading to the

and access to all of our events from Ipswich to

Business

Southend and everywhere in between.

Connected

website

and

social

media sites. WEBSITE - Our Business Connected website SOCIAL MEDIA - Yes, you may have a Twitter/

gets thousands of visitors a day, being a

Linkedin/Facebook account but how about

countywide news based website we are the

a helping hand, we can set up and run your

number one place to find business news.

account, interact as a ”raving fan” or simply

We are offering our Premier Partners prime

come over and give you regular training to all

advertising space throughout the site.

your staff. ACCOUNT MANAGER - Probably the most EMAIL CAMPAIGNS - Need to get the message

important feature of the Partnership scheme.

out to the masses? We have a number of

Our account managers are working around

options which we can tailor to suit the needs

the clock to find our partners leads, from the

of your business. From monthly newsletters,

many networking events we attend and run to

Save locally

your logos and links on our email campaigns

the list of leads. Our staff are introducing and

or simply a help with data.

passing referrals on a daily basis.

At Shawbrook, we believe your bank should be a pleasure to deal with and that your savings should

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Logo usage

Lending

Auditel styleWater guide

Straplines Colours

H&S

Printers

Fonts

W I T H S H AW B RO O K

NGS TEAM

k.co.uk

Straplines

N APPLICATION FORM ONLINE

RO O K . C O. U K

Incorporating

There are two approved straplines that can be

HORITY. REGISTERED OFFICE, LUTEA HOUSE, WARLEY HILL BUSINESS PARK, THE DRIVE, GREAT WARLEY, BRENTWOOD, ESSEX, CM13 3BE. REGISTERED IN

HR & Auto Enrolment

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The logo may also be combined with the web address.

ANY NUMBER 388466. SHAWBROOK BANK LIMITED IS A MEMBER OF THE FINANCIAL SERVICES COMPENSATION SCHEME. * AER STANDS FOR ANNUAL

F YOU LEFT A SUM OF MONEY IN YOUR ACCOUNT ALL YEAR, THE AER WOULD BE THE INTEREST RATE YOU’D GET IF WE PAID YOU INTEREST DURING THE

Insurance

Cost Management

The preferred position of the logo is bottom right of

SE OF THE YEAR AND YOUR SUBSEQUENTLY HIGHER BALANCE THEN EARNED MORE INTEREST (THIS IS KNOWN AS COMPOUND INTEREST).

ay2014.indd 1

Lowering the cost of doing business

combined with the Auditel logo.

IMITED IS AUTHORISED BY THE PRUDENTIAL REGULATION AUTHORITY AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY AND THE PRUDENTIAL

the page, but this may vary depending on the content 19/05/2014 11:10

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BUSINESS

CONNECTED

Is your companyâ&#x20AC;&#x2122;s social media in the right hands? Social media done right is a major asset to your business. Social media done wrong can be a major waste of time. Having used social media in business for over a decade, we see it as an integral part of our sales and marketing plan but only if done in the right way.

Answer these 10 questions to see if you’re on the right track:

Why? – It’s a really simple question but probably

the most important. If you are only using social media because you “think you should” then you need to

are just two of the questions we get asked all the

What do we do? – If you are not 100% clear of your

time. Establish a policy early and make sure all staff

positioning in your market then your potential followers

follow and sign up to these policies, it will save a

and connections won’t. This a very common mistake in

lot of headaches in the future.

business and one that gets magnified on social media. Whose responsibility is it? – Another common

problem we encounter is that sometimes social media is forced on an individual or individuals within an

organisation who are the wrong person or persons for

and marketing campaign without a plan so why would you ignore one for a social media campaign?

the major influencers within your industry you have

a good starting point. Influencers are very important Eventually you want to be the influencer but one

your connections and followers.

Do we have a strategy? – You wouldn’t set a sales

Who are the influencers? – If you know who are

especially when starting out on a social media journey.

the job. Unengaged people won’t engage well with

media policy. Who owns the rights to individual’s

opinions of the individuals or the company? These

before you invest any more time.

size of your company it’s essential to have a social LinkedIn profiles. Are the comments and posts the

rethink. Really look in to the reasons why you should

Do we have a social media policy? – Whatever the

step at a time.

What is our budget? – A budget is critical in all forms of marketing, this includes social media. You may

What platform? – If you have a good strategy as

need training or want to outsource parts of your social

A hairdresser who mainly sells b2c is going to have

Facebook, LinkedIn or Twitter ads. If it’s video content

An insolvency practitioner who is looking for referrals

professional to help. If you know your budget from the

per question 4 then this should have been answered.

media. In your plan you may have decided to use

a far better return on Facebook than on LinkedIn.

you are promoting through YouTube you may need a

from accountants is going to have much more

start you won’t have any nasty shocks on the way.

success on LinkedIn rather than Facebook.

Have we got the right skill set? – If you haven’t or

your staff don’t, this could be a big disadvantage from the start. Most business owners have to wear a few

hats when running a small business. Get yourself on a course before you start.

How are we going to execute our plan? – There

are many tools you can use to help execute your

plan. This should have been covered when creating a strategy but don’t worry it’s not too late. Hootsuite, Tweet Deck, Klout and many more can help you.

So you have answered the questions above, now you’re ready to get cracking. Don’t forget in your plan to make

sure you have a way of measuring ROI, some people say you can’t measure return on investment on social media.

These people simply just don’t know how to measure it. 85% of British businesses wouldn’t be using social media for business if there wasn’t a return but it’s your job to measure. Make sure you engage, it’s called social media so be social! Don’t just post sales messages - remember you are looking to build yourself up as an influencer.

If you’re struggling with answering any of the above questions then please do get in contact as we can help. You may just need a few hours training or have decided that you simply don’t have time to give your campaigns the time and respect that’s needed. Business Connected offers a full social media management programme starting at just at

£25 per week. We also have a great team that can come to you for some bespoke training. Give us a call today on 01702 513113 or have a look at our social media page on our website www.businessconnected.co.uk.

HR Update

Are You Ready For Shared Parental Leave

he impact of Shared Parental Leave (SPL), which came into force in December 2014, is just beginning for small businesses, as parents of children with an expected week of childbirth (EWC) from 5th April 2015 can now take advantage of the new rules. Where an employee has adopted a child, EWC is replaced with week of matching.

What are the new rules? Broadly, employees who qualify can convert maternity leave and pay into shared parental leave and pay which can be taken by either parent. SPL provides a lot more flexibility about how the leave can be taken after a birth or adoption. It also does not have to be taken in a single continuous period of time enabling periods of a week or multiple weeks to be taken and can be taken at the same time as the other parent who may be on SPL, maternity of adoption leave. Employees are allowed to make up to 3 requests for SPL but the employer can allow more requests if it wishes to. SPL can be taken for any number of children but any period of SPL must be taken before the child’s first birthday or the first anniversary of placement for adoption. It is also given in addition to unpaid parental leave.

What are the qualifying criteria? Employment and Earnings Test The other parent must have been in employment or selfemployment for at least 26 weeks in the 66 weeks before the child’s EWC and have a period of 13 weeks of minimum earnings of £30 a week. Continuity of Employment Test If the employment and earnings test is satisfied, the employee then has to meet each of the following conditions for SPL: • 26 weeks’ continuous employment at the 15th week before the EWC and remain in that employment. • Must have the main responsibility for the child’s care with the other parent. • The mother must have cut short her maternity leave period, or her maternity pay period where she qualifies for SMP or maternity allowance but is not entitled to maternity leave. ust give the relevant notifications to their employer •M at least eight weeks before the first period of leave and provide any evidence required by the employer.

How much leave and pay is available? Leave The period of SPL that is available is calculated by working out the number of weeks’ maternity or adoption leave that has or will be taken and deducting this number from 52. Pay The period of SPL pay that is available is calculated by working out the number of weeks’ SMP, SAP or maternity allowance that the mother has or will receive and deducting this number from 39.

www.businessconnected.co.uk

For example, if a woman who was on maternity leave and was receiving SMP committed to bringing her leave to and end after 20 weeks, the remaining 32 weeks of maternity leave could be converted into SPL and the remaining 19 weeks of SMP could be converted into SPL pay and the SPL leave and pay could be split between the parents if they both qualified.

What additional protection do employees have in respect of SPL? Employees are protected against detrimental treatment, unfair dismissal and sex discrimination.

What should you be thinking about in your business? •R esearch indicates that many small businesses have not taken in action in respect of the new rules and will only do so when they get a request from an employee. Consistent treatment of staff is very important so we recommend getting a policy in place as soon as possible so that you are ready for any request. •Y ou may believe that your male staff are unlikely to request the new SPL and you don’t want to encourage it? Be careful not to create a culture where male staff are worried about asking for SPL as this could inadvertently create inconsistent treatment. •R emember that although you may see male staff taking up the new SPL and this having an impact on resources, on the flip side the new rules will also see the early return of your female staff after their leave! •W e know that many small business owners are worried about the practical implications of the new SPL rules, particularly managing workloads and the cost of covering gaps in resource. A general flexible working policy for everyone is usually well received by staff and can help to get buy in from them to support periods when the company is operating with a reduced team, perhaps as a result of SPL. Flexible working can also have other benefits to the company. SPL has arrived and is here to stay. It is only a matter of time before businesses begin to receive requests for SPL. If you would like further information on how to implement SPL in your company, contact us for a no-obligation chat.

Incorporating

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www.cbhc.uk.com

CBHC Launches ‘Investor Matchmaking Service’ to Provide Local Businesses with a Successful Route to Funding

in a position to access funding, if required. At the same Renowned for its entrepreneurial spirit, Essex is home time, we work with a number of high wealth individuals to a large number of thriving companies, using their looking for good quality investment opportunities, so it unique ideas and initiative to generate business that makes sense for us to establish a service which effectively makes a vital contribution to the economy. Despite the bridges the gap and supports both parties to achieve their many success stories coming out of the county, a lack desired outcome.” of funding and a lack of knowledge on how to access the right funding, are common barriers for start-ups during “As part of the service, we draw on our Financial Director the early stages of setting up and running a business expertise to give a company and for more established 28091 CBHCM.O.T.’ advert - We Chronicle - new lo a full ‘business companies as they look About CBHC: help prepare and outline to accelerate growth CBHC is one of the largest independent firms of a solid business plan, and expand. accountants in the Essex and East London region establish key KPI’s and with branches in Chelmsford and Canary Wharf. To combat this, CBHC Intellectual Property as We pride ourselves on going above and beyond Chartered Accountants, New well as determine what the traditional accountancy remit, to support our London road, Chelmsford, sets them apart from their clients more fully with their business venture. have launched an ‘Investor competitors. Once satisfied While compliance and taxation are at the heart Matchmaking Service’ which that the company is in of what we do, our comprehensive portfolio of aims to provide a successful the right position to seek integrated financial services help clients transform route to funding for local funding, we connect the their business, ultimately improving their bottom companies. Utilising their business with a suitable line. Our commitment to personal service means Financial Director expertise, investor within our network,” we work with client to create a bespoke strategy, CBHC works with a business Gary added. support them with our broad commercial expertise, to ensure the key criteria and help them to achieve their business goals. required to qualify as an Initiatives that help ideal investment is met businesses gain access before connecting them with the company’s strong to funding have been a key focus of the government for network of investors seeking Enterprise Investment several years. In 2004, the Enterprise Investment Scheme Scheme (EIS) and Seed Enterprise Investment Scheme (EIS) was introduced to help smaller, higher risk trading (SEIS) qualifying opportunities. companies secure funding by offering tax reliefs to Gary White, Business Development Director at CBHC, individual investors who purchased new shares in those said, “A core element of what we do involves proactively companies. It has become more popular since 2011, when helping our clients to create effective business models George Osborne simplified the scheme and raised the that enable them to accelerate growth and increase level of tax relief, with official figures showing investors their bottomline. Part of this involves ensuring they are poured £1.4bn into EIS in the last year alone.

CBHC Chartered Accountants, Carlton House, New London Road, Chelmsford, Essex CM2 0PP

In 2011, the Chancellor also launched the Seed Enterprise Investment Scheme (SEIS) to help small, early-stage companies raise equity finance by offering a 50 per cent income tax relief to those investing up to £100,000 in a qualifying start-up. The latest figures show the uptake of the SEIS nearly doubled to £155m in the year April 2014, up from about £80m a year earlier with almost 1,900 companies receiving investment. “The tax reliefs afforded under the Enterprise Investment Scheme and Seed Enterprise Investment Scheme provides a huge incentive for high wealth individuals to seek out investment opportunities which in turn, provide new and growing businesses with a golden opportunity to access much needed funding.” “In order to be viewed as an ideal investment there are also other factors that come into play – as well as qualifying for EIS or SEIS, companies must demonstrate real USP’s, have a strong sales growth history and plan, have professional management and leadership in place and have good financial controls and reputable accountants or Financial Directors.”

ogo 28/04/2015 09:41 Page 1

We hope our ‘Investor Matchmaking Service’ will encourage more companies to take advantage of these schemes and secure the investment they need,” Gary added. For more information about CBHC’s ‘Investor Matchmaking Service,’ please contact Gary.white@cbhc.uk.com

About Gary White: Gary is the Business Development director of CBHC. He has a background in industry and commerce, having qualified in a large PLC in the food industry. Gary also owned a successful accounting practice for 10 years before becoming a partner in CBHC, making him ideally placed to help other company owners achieve success in running theirs. Genuinely passionate about helping companies grow, Gary specialises in developing and implementing successful strategies which improve long term profitability and is an expert in cash flow forecasting and management accounting. He is also heavily involved in speaking to new clients, and is constantly implementing new ideas that will improve the quality of CBHC’s service portfolio. For more information, please visit: www.cbhc.uk.com

“This is where our gold partnership with Xero really pays dividends. The cloud accounting software allows us to access a company’s real-time financial data and get an instant snap-shot of their business health so we can provide strategic advice on key areas of their business and highlight the essential information that sets them apart as an ideal investment.” “So far local businesses have been slow to seize the opportunity for funding available under the EIS and SEIS.

T: 01245 495588 E: info@cbhc.uk.com www.cbhc.uk.com

REGIONAL

NOT REMOTE Arthur J. Gallagher, one of the largest insurance brokers in the world, is pleased to announce that it has launched in Essex and the surrounding areas. From its Feering office, Arthur J. Gallagher provides local market knowledge from highly trained insurance professionals. As well as a broad range of products, we also have access to a wide number of insurers and the commercial benefits of a large organisation. Arthur J. Gallagher is offering to conduct a free confidential technical audit of your Insurance and risk management programme if your company pays more than ÂŁ10,000 in premiums each year. The audit will establish, among others things, if your programme is a good fit for your business; if it will respond, as you expect it to, should you need to make a claim, and whether it is structured in the most efficient way to give you the best value for money.

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R & D Consulting T: 01245 905 145 | info@randdconsulting.co.uk www.randdconsulting.co.uk 01277 230347 | nicole@antonybatty.com | www.antonybatty.com

HelpAre when youyou need it most missing out Insolvency Practice with offices in London and Brentwood. Specialising in Business on Research & Recovery and Turnaround, Corporate Insolvency and Financial Restructuring, the Brentwood office is headed up by Nicole Southwell who has over 22 years Development experience in helping businesses across Essex and the UK. Tax Credits? Founded in 1997, Antony Batty & Co LLP is an established and well respected

Nicole Southwell Head of ABC Brentwood

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advice, and our initial ‘no obligation’ meeting is confidential and free of charge. Our aim is to guide our clients through the available options, treat them with courtesy and respect, and make the process as straightforward as possible.

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We have extensive experience in most areas of business, with Construction,

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H&S Update

One Small Step for Magistrates, But a Giant Leap for Criminal Fines

relatively unnoticed, but potentially quite expensive, legislative change came into effect on 12th March 2015 seems to have slipped many an employers’ notice. It is however something businesses regardless of size need to be aware of, should they find themselves falling foul of the law after that date. Until now, there has been a limit to the level of fines imposed upon conviction by a Magistrates’ Court following a breach of legislation. The maximum fines available were dependant on the seriousness of the offence, but in general the penalty for offences committed under the Health and Safety at Work etc Act 1974 or related regulations ranged from £5,000 for a minor offence up to a maximum of £20,000 for a more serious violation. If the Magistrate felt the punishment should be above these levels then the case would have to be referred to the Crown Court.

offenders. Employers that may have taken a relaxed approach towards Health and Safety or other forms of compliance due to a relatively small financial penalty, may now have to sit up and take notice. There has been a significant increase in fines for Health and Safety breaches in recent years, and these legislation changes mean we are likely to see the trend continue. Consultation on the new sentencing guidelines for Health and Safety has been completed and, with the guidance expected later this year, the power to impose larger fines will become even more relevant. Of course, the best way of avoiding fines is by avoiding Health and Safety breaches and complying with legislation.

The legislation change, which is included within Section 85 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012, has effectively removed all the limits on fines made by a Magistrate and an uncapped fine can therefore now be imposed. The changes apply across all sectors and affect a very wide range of legislation aside from Health and Safety offences. These include financial services, competition, sale of alcohol to minors, a breach of some of the Care Quality Commission’s Fundamental Standards and environmental legislation. It is expected that the changes will encourage greater use of fines in the Magistrates’ Courts enabling them to impose more proportionate fines on wealthy and corporate

www.businessconnected.co.uk

Tel: 01206 752100 Email: juliet.price@parkcity.co.uk Juliet Price, Park City

Bringing Health & Safety expertise to your business

Talk to the experts Call us on 01206 752100 or visit us online at www.parkcity.co.uk Real people, real experts, real time Park City Consulting Limited Tel: 01206 752100 Fax: 01206 752400 Email: consulting@parkcity.co.uk 894 The Crescent, Colchester Business Park, Colchester, Essex CO4 9YQ

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www.apollophysiotherapy.co.uk Are you tired of being in pain? Are you fed up of feeling helpless? Frustrated at not knowing why you are in pain or how you can get out of it? Or worse, seeing a therapist for 10 sessions of localised treatment to only have short term results at best? At Apollo Physiotherapy, we have the answers you are looking for… Our two hour initial appointment is designed to give you a whole body approach to find the true cause of your pain. Our treatment programmes are personally tailor to correct your underlying dysfunctions and develop preventive strategies so that it doesn’t return again.

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Essex Networking Events June

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Technology Update

So What Does Skype For Business Offer?

kype for Business means the freedom to work with anyone, in any location, at any time - virtually eliminating the need for travel. Spontaneous conversations, working sessions, and meetings can happen at any time. People in different locations meet and make decisions in an instant. Online meetings are easy to host, join, and manage with Skype for Business. Audio, video and web conferencing is integrated into a single experience. Skype for Business lets people connect and stay focused on the things they’re doing together - whether it’s sharing an app, co-authoring, or presenting content. Skype for Business feels familiar, it’s not overwhelming or complex, it invites people in. After all, Skype has millions of users and is a household name. When employees see more and more people using Skype for Business at work, they want to join in. Communication improves because everyone, including customers and partners can connect, meet, call, and collaborate online - all from their favourite devices. All your communication and collaboration can be in one place. A single client for IM, voice, video, presence, content sharing, searchable contacts, contacts info, Office integration, and Skype consumer connectivity. Skype for Business is available on PCs, Macs, Windows and Android tablets, iPads, conference room systems and leading mobile platforms. No need for multiple apps and solutions - one client, one set of sign-in credentials. Conversations live across all of your devices and stay synchronized with Exchange. Being mobile is critical to keeping pace and getting work done. Skype for Business is a complete business communication and collaboration tool which can be used anywhere with Internet and cellular access. By automatically adapting to Internet and other unmanaged network conditions, and providing encryption without the use of a VPN, the experience is reliable and set-up is less complex. Skype for Business dramatically reduces the IT cost of supporting home and mobile workers. So much more is possible with Skype for Business as it is integrated into Office. Skype for Business and Office apps work together creating easier transitions and fewer interruptions. When productivity and communication tools are together, working with others is easier. Co-create and collaborate while working in the apps you use every day like Excel, Word, and Outlook. For example, notes and other meeting materials can be saved in OneNote and SharePoint, or you mark up a presentation in your Skype for Business

www.businessconnected.co.uk

meeting and save those annotations. Open an email and schedule a meeting directly with everyone on the To line. Skype for Business is interoperable with PBX phones, telephony infrastructure, and the most commonly used video conferencing systems. With the Call via Work feature, employees can keep using their phones - both desktop and mobile. Skype for Business works beautifully with traditional room systems making it easier than ever for people to join a Skype Meeting from a legacy room system. With Skype for Business, you can search for anyone in the Skype directory. Then connect, communicate, and collaborate with everyone - consumers, other businesses, and friends and family - all without sacrificing security. As a part of your UC strategy, eliminate the need for separate PBX systems with Skype for Business. Simplify your system for a big reduction in telephony - related expenses. Skype for Business modernizes the standalone telephony experience, integrating a Voice over Internet Protocol (VoIP) offering with other modes of communications. This creates a richer experience for people. Enterprise Voice users can call co-workers on your organisation’s VoIP network or PBX, and they can also call any phone number even if it’s outside of your organisation. Skype for Business is one solution for every kind of meeting. Your business can host every kind of meeting and gathering from relaxed, highly interactive collaboration sessions to more formal meetings with thousands of attendees. Audio, video and web conferencing are combined in one user experience and a unified platform. Communication is faster and more productive with the ability to spontaneously schedule online meetings from Outlook or share content from PowerPoint and other business apps. Cost savings and flexibility along with more integrated communications give your organisation an edge. It is clear that video will start to play a much greater role in business communications and there are many benefits to be gained from introducing products like Skype for Business, least of which is staying ahead of your competition.

Tel: 01268 494101 Email: paul.rolison@yellowspring.co.uk Web: www.yellowspring.co.uk Paul Rolison, Yellowspring Ltd

Astra House, Christy Way, Laindon, Basildon, Essex, SS15 6TQ

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Yellowspring Ltd www.yellowspring.co.uk Microsoft launches Astra House, Christy Way, Laindon, Basildon, Essex, SS15 6TQ Microsoft Microsoft launches launches

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Business Advice

Strategic Cost Management - What It Means For Your Business

s we look to the future, with a growing economy, many companies are looking for ways to boost sales and increase profits; the most efficient way of funding these growth strategies is to free-up costs and capital and re-invest these funds into the most promising opportunities. Auditel recently conducted a survey with Management Today magazine and some of the results of that survey make fascinating reading. When asked what the main purpose of a cost management exercise was, the readers responded with the following: • 22.5% of respondents stated that they saw a cost management programme as being a key element to ensure the financial survival of the business; •4 7.3% of respondents saw an effective cost management programme as a means of improving the efficiency and effectiveness of the organisation; • 11.6% saw a cost management programme as being a means to accelerate the performance of a business; and • 1 8.8% of respondents to the survey saw cost management as a means to gain competitive advantage; Now I am sure that most of you reading this would like all four of those elements in your business, I know I certainly would. With all the potential benefits of an effective cost management programme, why isn’t everybody doing this? The survey showed that only 67% of respondents were actively engaged in cost management. KPMG recently estimated however that 95% of all costs taken out of businesses during the last recession will return in the short to medium term. This amounts to £90bn of costs coming back into the profit and loss accounts of UK businesses, suggesting that the cost management programmes currently being undertaken are failing. So why? The reason for this is simple, the ma jority of so called cost management exercises being undertaken by UK businesses are simple cost reduction programmes, knee jerk reactions, rather than strategic cost management programmes. Indeed the survey with Management Today showed that 70% of respondents did not have a strategic approach to cost management. Companies do not have the TIME, PEOPLE or MONEY to undertake such a project effectively.

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There are four elements to a strategic cost management strategy that need to be in place to ensure its success. These are: •C ost management specialists; •S ophisticated analytical tools; •A comprehensive knowledge base; and •A n effective and proven process. Without these elements any internal project is doomed to failure. Auditel has over 20 years’ experience in the cost management arena and through the Total Cost of Process model and network of over 200 consultants, provide a client base of nearly 4000 clients with the management information and tools to make effective and informed procurement decisions. Unlike traditional cost consultants, brokers and agents, Auditel don’t just focus on cutting prices in the short-term by switching to the supplier that offers the lowest headline price. Instead, we use a comprehensive six-step process to analyse expenditure profile, obtain rebates against historical billing errors and manage the total long-term cost of business overheads. This means addressing not just the figure on the bill at the end of every month, but also the value and suitability of the products and services being purchased and the hidden, indirect costs of managing overheads. With that 20 years experience Auditel can say with some certainty that strategic cost management driven by the right people, with the right tools and knowledge can deliver much greater returns than in-house resource alone. With the right tools and knowledge cost management can lead to improved efficiencies, accelerated performance and help companies gain a competitive advantage.

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Auditel is the country’s leading provider of strategic cost management services and delivers solutions proven to lower the cost of doing business. Our strategic cost management solutions are designed to help organisations accelerate performance, improve efficiency and gain a competitive advantage. So even if you think all your business costs are under control, it wouldn’t hurt to book an Auditel Business Health Check today. Just to make sure. “I’ve been genuinely surprised and impressed by the savings Auditel has found as I really thought we were in a good position in terms of our existing contracts.”

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Essex Round Up

News From Around The County Southend United’s play off victory: A day that will live long in the memory Phil Brown’s side had more than 20,000 fans roaring them on at the home of English football but it initially seemed set to be a day of desperate disappointment as a series of fortuitous breaks went Wycombe’s way. An extra time last minute equaliser took the tie to penalties and, with Shrimpers fans sprinting back into the stadium to watch the spot-kicks, it was Blues who eventually came out on top in what seemed to be a never-ending shoot-out. Fifteen different penalties were taken before Wycombe’s Sam Wood had his effort impressively pushed on to the right post by Bentley to spark wild celebrations among both players and fans. The scenes that followed were perhaps the best in the club’s history and will live long in the memory for everyone connected with the Southend United as a season of twists and turns ended in one of their most famous ever triumphs. The manner of the win again proved Southend never do anything the easy way but it also showed the club are back on the up. New heroes have been born, an old one has returned and, after a difficult few years, a feel-good factor has returned around Roots Hall. The seasons watching what seemed like strangers have long since gone and there is now real empathy towards the players once more. The buzz is back for Blues and so too is League One.

Essex Solicitors win national industry award! Mullis & Peake LLP Solicitors based in Romford, Essex have picked up a national industry award, proudly claiming the title of ‘Best Residential Conveyancing Firm of the year 2015’* The accolade was presented at the inaugural Property Forum Awards on Thursday 23rd April and comprised one of six carefully selected categories designed to identify leading firms who set the benchmark for excellence in the industry across the UK. An independent panel of industry experts judged each of the entries which included representatives from The Council of Licensed Conveyancers and Zoopla as well as the Vice President of The Law Society. The judging process was designed to be “rigorous, credible and fair” and the awards were open to any law firm providing conveyancing services in the UK.

Will Quince becomes Colchester’s new MP JUBILANT Conservatives celebrated last month after Will Quince was voted into power with a landslide ma jority. Will swept into power taking the seat from veteran MP Sir Bob Russell. Mr Quince, who is 32, said he was “ecstatic but humble” after winning the seat polling 18,919 votes – 5,575 votes ahead of Sir Bob. In doing so he overturned a previous ma jority of 6,982. Mr Quince thanked the Colchester electorate for putting their trust in him and promised not to let them down He said: “It is incredibly exciting but I am also truly humbled. “I genuinely pay tribute to Sir Bob Russell. We may have our political differences but he was a good local MP. “I hope I can be a strong voice in the heart of the next Government.”

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Chelmsford KEGS boys up for national award with GCSE software A team of schoolboys who have set up an online resource to help fellow students with GCSE maths will represent Essex at the regional level of a national contest. Team Apex, made up of seven King Edward VI Grammar School boys, returned triumphant from the Essex final of this year’s Young Enterprise awards which sees students set up and run their own company for a year. Apex impressed judges, themselves local businesspeople, with the running of their company www.apexmaths.com. It’s a website that gives students access to past GCSE papers, video tutorials and the offer of free online support.

Humes hails his players after Colchester United stay in League One Tony Humes was full of praise for his Colchester United players after they defied the odds to beat Preston North End 1-0 to stay in League One. George Moncur’s late strike was enough to give the U’s victory over the promotion-chasing Lilywhites and help them avoid relegation by two points, on the final day of the season. Colchester’s win sparked memorable scenes at the final whistle at the Weston Homes Community Stadium, in front of a bumper crowd of 8,413. It meant the U’s stayed up and Notts County, Crawley Town and Leyton Orient joined Yeovil Town in being relegated to League Two next season. U’s boss Humes said: “It’s a great achievement for the football club.

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CONNECTED ESSEX

For more from around the county and to find the sources to all of these and many more Essex news stories please visit www.businessconnected.co.uk Business news stories are updated every day.

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Friday 24th July 2015 Playgolf, Bakers Lane, Colchester C03 4AU Arrival at 8.30am for a 9.00am start 18 holes of golf £200 per team of 4 (£50 per person) Essex Air Ambulance, part of the Essex & Herts Air Ambulance Trust is a charity providing a free life-saving Helicopter Emergency Medical Service (HEMS) for the critically ill and injured of Essex, Hertfordshire and surrounding areas. Phil Caborn, Essex Air Ambulance Trustee, ‘I am raising £3,300 to take part in a charity trek to Cambodia in November 2015. The cost is £1,522 and will come out of the funds raised’. To enter a team or discuss further, please contact Phil on 07970 226336 or at Phil.Caborn@thisisglobal.com Thank you for your support.

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Kent’s experience I have been responsible for growing and developing businesses both in South Africa and the UK. I have partnered up in 3 restaurants in South Africa where my last restaurant became a training store for new Franchisees. This led to the opportunity to partner the franchisor and come over to the UK where I built and successfully developed a new Spur Steak and Grill on the Boardwalk at Lakeside shopping Centre. I worked with over 200 Franchisees to assist and coach them in all aspects of Development, Product, Service, Finance, Negotiations, Team, Marketing, Sales & Training.

Kent as a coach What makes me effective and unique is that I’m a South African in a UK marketplace with an ‘I CAN ‘attitude which I bring to my clients to challenge them to focus and push them and their business to achieve greater results. “Winning isn’t everything it’s the only thing” is the culture I was raised in. My passion is helping others get better results for their lives through getting better results from their business. From my own business experience and with the ActionCOACH system I provide clarity of direction and focus with education and tools where needed and then hold my clients ACCOUNTABLE to getting what needs to be done DONE! I Recently returned from the business excellence awards in Portugal having been awarded the ActionMAN Award for increase in business more than 60% in the 1st quarter of the year.

Natalie’s experience I am responsible for holding business owners accountable and been Accountability coach alongside Kent Rhodes for 4 years. I have great results with all types of businesses from printers to travel agents, hairdressers to electricians and recruitment consultants. My focus is on the smaller businesses that participate in the group coaching program ActionCLUB. This involves education on a fortnightly basis on topics i.e. Time, team and financials. I have accountability calls with all members helping to ensure they get things done and help with any questions or challenges they may have regarding implementation.

Natalie’s background Having owned and run several small businesses I have first-hand experience of the challenges and wins presented to a business owner. I have owned a franchise, Practical car & van rental, which I built up to double the budgeted turn-over in the first 2 years winning their marketing award as well as an industry wide achievement award. I was a founder member and first chapter director of BNI Thurrock & Lakeside which I help to grow to 35 members creating referrals amounting to £1.5m in the first 18 months, I also worked as an area director for BNI. I have now moved on to Nexus Networking Group where I am helping build the group and facilitate the member training program.

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Who are ActionCOACH? • We are the world’s number one business coaching firm. • Established in 1993. • We have over 1000 offices in 39 countries. •W e coach approximately 20,000 business owners every single week.

What is ActionCLUB? •F ortnightly rolling group training programme for business owners. • A networking opportunity to meet new business owners. •E ach interactive and activity based session will require you to put the relevant training into practice then share your results with your peers and your coach - that’s ACCOUNTABILITY. olding you accountable in this way will ensure you stay •H focussed and achieve your goals, getting better results.

ActionCLUB’s mission Our mission is to help local businesses grow to create jobs for the young people of Essex. Through our ActionCLUB Program we aim to have created 100 new positions by the end of 2015. With the right systems in place and the backup team to hold you accountable you could take your business from good to great too! Whether you’re a small or family-run business, a mature business needing a boost, start-up or sole trader, it’s up to YOU to take control of your business. Make the best investment in your future by joining our Business Growth Group Education programme ActionCLUB and master all the elements to get your business from good to GREAT! Each interactive and activity based session will require you to put the relevant training into practise then share your results with your peers and your coach—that’s ACCOUNTABILITY.

Accountability = Results Holding you accountable in this way will ensure you stay focussed and achieve your goals, getting better results. Gain the KNOWLEDGE and MOTIVATION to create a commercial, profitable enterprise that can work without you. For a complimentary coaching session or a chance to attend complimentary to one of our ActionCLUB session contact us nataliewilliams@actioncoach.com ActionCOACH The Wentworth Suite, Langdon Hills Golf Club Lower Dunton Road, Bulphan, Essex, RM14 3TY.

Tel: 01268 411230 Email: kentrhodes@actioncoach.com Web: www.actioncoach.com/kentrhodes Kent Rhodes, Business Coach

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