C O M P A N Y O V E R V I E W
Joy Global Inc. Shifting into Overdrive
With a major acquisition under its belt, Joy Global is forging ahead to expand horizons and establish a clear presence in its latest market Written by: Robert Spence Produced by: Bobby Meehan
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JOY GLOBAL INC.
A Joy Global Service Center in Minnesota.
As a leading provider of worldclass service and equipment, Joy Global is one of the biggest names in the mining equipment sector. The U.S.-based company specializes in high-productivity solutions for surface and underground mining. Its machinery is used extensively for the mining of coal, copper, iron ore, oil sands, gold and other minerals. And while Joy Global has already established itself among the most innovative equipment manufacturers in the world, the company isn’t finished yet. With a major acquisition under its belt, Joy is forging ahead to 4
june 2015
expand horizons and establish a clear presence in a new market for the company: hard rock. The company’s vision for the endeavor includes a central focus on operational excellence coupled with a refined approach to safety and environmental stewardship. Entering a new market Last year, Joy Global acquired the underground hard rock mining assets of Mining Technologies International Inc. (MTI), including all assets associated with MTI’s hard rock drilling, loaders, dump trucks, shaft sinking and raise bore
MINING GLOBAL
A Joy Global employee stands in front of an LT-650.
product lines. The $51MUS acquisition set the stage for Joy Global’s move into the underground hard rock mining sector. “The acquisition provides a unique blend to our broad portfolio of products and it’s a substantial entry point into this market,” said Josh Wagner, Joy Global’s general manager of hard rock underground equipment. Joy Global also recognized it needed to secure the most important part of MTI’s success: its employees. “From day one we knew we needed to get those people on
board,” said Wagner. “Thankfully we were able to hire the necessary staff and everyone has been very responsive to us. They understand we’re investing in them and where we want to take this business.” By combining MTI’s range of complementary products with Joy Global’s proprietary technology and global direct service, the acquisition represents an exciting opportunity for the company to make a significant impact in a new market. Immediately after the acquisition, Joy Global began working to upgrade MTI facilities and improve conditions. w w w. j o y g l o b a l . c o m
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JOY GLOBAL INC.
MINING GLOBAL
“We needed to inject some capital to get the two facilities up to a manageable, workable level,” said Wagner. “As we start growing, all those values and opportunities will drive our industrial footprint going forward.” “What we’re doing now is getting everything ready to set the stage for things to come,” said Wagner.
company strives to simplify and automate processes and keep people safe. “One of the things we noticed in our service centers is the potential to eliminate waste and make things more efficient. We wanted to clean that up—rearrange and reorganize— to ensure we are operating as lean as possible. Our goal is to be running as efficiently as we can, Vision for excellence internally and externally.” Joy Global has a clear vision for its Although still in the beginning hard rock business. stage of integrating the new hard The company is currently rolling rock division, Joy Global is already out its Joy Global Business Systems implementing its JBS initiative into (JBS) operational excellence the process. initiative, a program dedicated to ensuring operations in every “One of the things we stand by department run as smooth and today is taking our curriculum and efficient as possible. lessons learned elsewhere at Joy “We’re introducing new practices Global and applying them to part to improve the organization as a of the integration process,” said whole,” said Evelyn Maki, Marketing Wagner. Communication Director for Joy “We want to take this approach Global. “It’s a cultural approach and to our customers and help them run it’s ingrained into our employees on their mines to maximize production, a daily basis.” while achieving zero harm. This Based on a lean philosophy, the essentially feeds into our goal of company is focused on eliminating delivering world-class performance waste and streamlining current and operating at the best level processes. According to Maki, the possible.” w w w. j o y g l o b a l . c o m
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JOY GLOBAL INC.
MINING GLOBAL
Another important component of achieving Joy Global’s vision for the future is its Environmental Health Safety (EHS) program. The company is committed to an incident-free culture and believes that EHS is a key indicator of organizational excellence and sustainability of its business. “Starting the process post-acquisition, we wanted to identify, evaluate and assess our current situation in terms of overall environmental health and safety metrics,” said Wagner. “We started from square one. We implemented our key initiatives with a focus on getting out in front of identifying lead indicators.” According to Wagner, production, quality and EHS are among the most important goals for the company. “We launched our recording field-level risk assessment program about five months ago and it’s already provided 300 lead indicators. It really provides a lot to our employee base and allows them to take a step back and understand all the risk associated with performing their tasks.” In addition, employees perform an array of safety initiatives before starting a job. The most notable is the company’s Safe Start initiative, which takes place before each and every shift and project. The purpose of the initiative is to ensure employees assess their current working situations and engage in discussions of potential hazards for the job. “The program is critical to helping employees from a situational awareness aspect,” Wagner said.
Ted Doheny, President and CEO
Executive Vice President and Chief Financial Officer
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JOY GLOBAL INC.
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MINING GLOBAL
When incidents do occur, Joy Global is quick to address the situation and implement new focus and training courses for employees. “We try and learn from every situation,” said Wagner. “As things pop up, we tailor new programs to address aspects that may have been lacking before.” Wagner added, “We also strive to empower our employees to speak up and record safety hazards. We want our people to be heard and able to voice their opinions in regards to safety.” The next chapter Joy Global’s move into the hard rock sector is part of its evolving focus on markets and service. The company is built on a history of providing high-performance equipment, but its goal is bigger than that: to solve mining’s toughest challenges in a variety of markets through a variety of means. New methods will include a greater reliance on data and automation, to help customers maximize production while keeping people out of harm’s way. Through its established direct service network and smart, connected products, Joy Global is partnering with its customers to adapt quickly to change, reduce downtime and drive results. “We want to enhance our products and services through our JBS op-ex program, and then grow beyond our traditional markets,” Wagner said.
Company Information INDUSTRY
Mining and Metals HEADQUARTERS
100 East Wisconsin Avenue, Milwaukee, Wisconsin, USA, 53202 FOUNDED
1884 EMPLOYEES
15,000 REVENUE
Not Disclosed PRODUCTS/ SERVICES
Mining and Metals
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JOY GLOBAL INC. 100 East Wisconsin Avenue Milwaukee, Wisconsin, USA 53202 Tel. 414-319-8500 www.joyglobal.com