PELION
DIGITAL REPORT 2021
DIGITAL TRANSFORMATION IN A MATERIAL WORLD: In Conversation with Niall Strachan
DIGITAL TRANSFORMATION IN A MATERIAL WORLD: In Conversation with Niall Strachan
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NIALL STRACHAN, HEAD OF PRODUCT STRATEGY AT PELION, TAKES THE SUPPLY CHAIN DIGITAL HOT SEAT TO DISCUSS DIGITAL TRANSFORMATION AND SUPPLY CHAIN RESILIENCE.
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n a world that seems to grow increasingly volatile with every passing day, companies are becoming dependent on technological
means to maintain their pre-COVID-19 dominance in the marketplace and meet the ever-evolving demand of hungry consumers. Many companies faltered and subsequently fell during the ongoing periods of lock04
down, while others have successfully managed to thrive amongst the turmoil, gracefully traversing the rock path that Mother Nature created in the very beginning of 2020. As it happens, I had the opportunity to sit down and chat with Niall Strachan, Head of Product Strategy at Pelion - a man, and a company that has clearly, with his team, created a strategy that provided resilience in the face of this year’s adversity. To begin with, we discussed exactly what Pelion is and what they bring to the table; “So Pelion is a connected device platform. It’s our recent spin-out of Arm that brings our connectivity and device management capabilities directly to the IoT market, which was previously run under the umbrella of Arm Holdings.” Essentially, the team who ran Pelion are flying the nest, Niall shared. “We’re now standing alone as our own brand, with our
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“That’s where our superiority really is; it’s in our ability, as one vendor, to provide customers with a full suite of services. Not many companies can say that” — Niall Strachan, Head of Product Strategy, Pelion
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“ If a company features a truly multi-region or even multinational deployment, they want to understand all of this data that they collect. They want to know what the code is truly saying to them. At Pelion Connectivity Management, we are able to provide that understanding”
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— Niall Strachan, Head of Product Strategy, Pelion
own product story, outside the umbrella of Arm, where it is clear that the market is ready for the launch of our capabilities as a standalone entity. Within Arm previously, we had a lot of benefits of being within part of such a large organisation, but that also came at the cost of agility and having the market understand our true capabilities.” “So coming out and standing alone, we provide a connected device platform that also has specific discreet products. These products range from connectivityenablement for deploying IoT devices to generate insights for enterprise products; connecting into networks, and providing connectivity from cellular operators. We also have a device management layer, which is all about helping people manufacture their own devices whilst simultaneously understanding and managing the firmware, security, and software that’s running on them,” Niall added. We delved into where Pelion’s offering to the market is prevalent, and where their current customers implement the available software. “It’s an excellent product that can run on ultra-constrained low power devices, even something as small as the RFID
Pelion Launch Video CLICK TO WATCH
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07 systems on pallets; or it can be imple-
“If they can manage that, then their
mented in a very feature-rich system
data will become valuable and also
such as an edge gateway, process-
more secure.” That’s a hard ask, of
ing myriads of data in private networks.”
course, and that’s where Pelion’s true
Looking for some elaboration on Pelion’s
value shines. “Our value is in simpli-
edge capabilities, given that it’s a hot
fying the layer between the physical
topic currently, Niall told us that “edge
hardware and the application that
capability is something that we’re focus-
companies are trying to integrate
ing heavily on. The larger story is that our
and leverage. We provide the tools
customers have private networks, fac-
in the middle to help people deploy,
tories, delivery depots and other such
connect, and manage the devices in
assets that have edge networks within
their life cycle. Then they can really
them, and they desperately need their
focus on the data and they, in theory,
data to be processed effectively and effi-
won’t have to worry about the security
ciently locally at the edge.”
or costs of their assets and devices, www.pe l i on . com
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because we’re already looking after
focused on data and data analytics.
it all for them.”
They want to harvest the data from all
On the topic of supply chain opera-
of their organisation’s interconnected
tions and the digital transformation
devices to both improve efficiency and
journey of many leading companies,
to keep an eye on where their goods
Niall was willing to walk us through the
and services are at any given time so
wants and desires of leading compa-
that they can mitigate risk, avert any
nies, from his own experience dealing
potential issues, and ensure customer
with them. “Our customers and part-
satisfaction.” Now, when it comes to
ners who are moving into specific
data and data analytics, it’s a heady
verticals in the supply chain are usu-
subject, we all know that, and that’s
ally, as you might expect, heavily
where Pelion comes in. “If a company
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Niall Strachan Title: Head of Product Strategy Company: Pelion Pelion was originally founded as an incubation unit within Arm, the world’s leading designer of key technologies at the heart of computing. Now a wholly-owned subsidiary of Arm, Pelion is forging its own path in the IoT revolution, building upon a solid foundation of connectivity and device expertise and a 500-enterprise strong customer base. With a unique combination of global IoT connectivity and device management from a single vendor, Pelion breaks down barriers to IoT adoption for anyone looking to transform their industry.
“ You’ll pivot your way along the road before you, to ensure that you’re following the star; occasionally you’ll meander, but as long as you’re roughly heading in the right direction, you’ll always reach it in the end, and that’s the best thing for the business” — Niall Strachan, Head of Product Strategy, Pelion
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features a truly multi-region or even
is the concept of having a ‘flagship’.
multinational deployment, they want to
If you think about mobile devices for a
understand all of this data that they col-
moment, technology giants like Apple
lect. They want to know what the code
and Samsung battling in the arena with
is truly saying to them. At Pelion, we are
their industry-leading, cutting-edge
able to provide that understanding; this
smartphones released yearly, will likely
creates a level of transparency across
spring to mind. At Supply Chain Digital,
the data space and gives companies
we always like to ask which flagship
previously-unforeseen insight and vis-
product our interviewees’ company pro-
ibility into exactly what they should or
vides, and why it puts them ahead of their
should not be doing in their daily supply
competitors. When I put this question to
chain operations.”
Niall, he answered openly and honestly,
Something that has become increas-
by stating that every company would
ingly important in the global, slightly
say that “our product is the best for this
oversaturated, technology marketplace,
or that reason or has the killer feature” www.pe l i on . com
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The Head of Product Strategy then went
a strong position in the market, so our
on to say that the real golden-nugget
capabilities, expertise and functionality
for Pelion is “the understanding of how
have essentially been inherited from the
devices are manufactured and the smart
legacy of that business.”
decisions we can help our customers
“Being a subsidiary of Arm gives us
make in this space which comes from our
a unique position that allows us to work
heritage, being part of Arm. Arm’s core
with almost any device that our cus-
background, within the Silicon IP space,
tomers want to be manufactured - ultra
helps people manufacture devices;
constrained, feature-rich, whatever it
they’ve been around for a long time, and
may be. But then because we have all
they’ve trailblazed all the way. They have
these capabilities that don’t touch the
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Pelion helps Sensize deliver full supply chain visibility CLICK TO WATCH
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2:05
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“ If our business is going to continue to be successful and our teams are engaged in what they’re doing, believe in what we’re doing, and enjoy getting the job done, this is exactly where I would like to be” — Niall Strachan, Head of Product Strategy, Pelion 12
physical hardware or the application stack, we can work with a real ecosystem of, pretty much, anybody. So, for example, at Pelion, we can work with different hardware manufacturers or different systems integrators or different application providers. This allows us to provide a service that acts as a one-stop-shop for all of the solutions that our customers need.” End-to-end, if you like a feature that wouldn’t necessarily be possible without the influence and power of Arm, because, as Niall says, “it really does take an ecosystem of people to manufacture the very best devices, and get services deployed. You can’t do it alone, and it’s very difficult for companies to get on top, without standing on the shoulders of giants.” “So that’s where our superiority really is; it’s in our ability, as one vendor, to provide customers with a full suite of services. Not many companies can say that.”
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