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ED M O N D, O K LAH O MA
June 2014
VOL. 6 | NO. 6
INSIDE
2014
PUBLISHER Karan Ediger 405-341-2121 kediger@edmondsun.com MANAGING Lisa Shearer EDITOR 405-341-2121 lshearer@edmondsun.com
A stable relationship: OU Medical Center Edmond CEO says she’s here to stay awhile
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MULTIMEDIA Carolyn Womack-Jenner SALES 405-341-2121 MANAGER cjenner@edmondsun.com
The Business of Golf: KickingBird Golf Course drives toward success
SALES TEAM Terri Bohanan Brittany Eddins Kaycee Wagner CONTRIBUTING Mike Crandall WRITERS Jim Denton Cyndy Hoenig Nick Massey Patty Miller Van Mitchell Tim Priebe Terri Schlichenmeyer Mark Schlachtenhaufen
Lisa Wilson says OU Medical Center Edmond has undergone several changes the past few years including facility renovations and leadership moves. And, now the new chief executive officer wants to bring about another change with leadership stability.
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KickingBird Golf Course is Edmond’s oldest golf facility and is in need of updating, which club officials say will help continue the municipal course’s success for years to come. But, those updates won’t come cheap with an estimated price tag of $8.8 million.
New sales association launches in metro
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Mike Crandall, has taken on his latest role in developing the Oklahoma Professional Sales Association founded in 2013 to provide an opportunity for successful salespeople and business owners to interact on an informal but upscale basis.
James Coburn Preparation will make retirement smooth sailing
The ability to illustrate a concept is everything. As a professional, I view illustrating as the difference between success and failure in working with my clients.
Miss your Business Times? Call 341-2121 to get on our mailing list. Thanks! The Business Times is a monthly publication of The Edmond Sun devoted to business in the Edmond area. All rights reserved. Copyright © June 2014.
22 Cover Photo by Karen Moore | Special to the Business Times June 2014 | The Business Times
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from our Publisher
Personal power requires being able to lead yourself
T
o our readers: I’m always seeking out articles and books about qualities for effective leaders, as I’m a true believer that leadership is something that has to be fine-tuned. Recently I read an article by Lynda Chervil about personal power. Personal power is a core leadership quality that all successful leaders need to possess. It’s not so much about having power over others, but being able to lead yourself. According to Frederick Mann, successful entrepreneur and author of “The Economic Rape of America,” personal power is the ability to achieve what you want. The biggest barrier to success in almost any endeavor is powerlessness, negativity, helplessness and inertia. How do we develop good personal power skills? A recent model introduced by Daniel Goldman defines a combination of ability and traits of good Emotional Intelligence or EI. Those traits include: Self-awareness: The ability to know one’s emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions. Self-regulation: Involves controlling or redirecting one’s disruptive emotions and impulses and adapting to changing circumstances. Simply put you need to exercise self-discipline. Social skills: Managing relationships to move people in the desired direction. Empathy: Consider other people’s feelings, especially when making decisions. Put yourself in the other people’s shoes while making the decision; however, accomplish what needs accomplished. Motivation: Being driven to achieve for the sake of achievement. Figure out what motivates you and determine your benchmarks for success.
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June 2014 | The Business Times
Coming in September you will see a group of leaders who have no doubt been working on developing personal power: Our annual Top 20 Under 40 businesspeople of Edmond. Nominations are due by July 3. Use the online form at www.edmondsun.com/ top20under40 and stay tuned to see who makes it into the sixth annual class of young leaders.
KARAN EDIGER is publisher of The Business Times of Edmond, The Edmond Sun and Community Connection.
(405) 340-1717 www.womackadvisers.com 1366 E. 15th St., Edmond • 73013 Registered Investment Adviser
Photo by Karen Moore | Special to the Business Times
A Stable Relationship OU Medical Center Edmond CEO says she’s here to stay awhile
L
isa Wilson says OU Medical Center Edmond has undergone several changes the past few years including facility renovations and leadership moves. And, now the new chief executive officer wants to bring about another change with leadership stability. Wilson, who was named CEO in 2013, previously served as the CEO of Centennial Hills Hospital Medical Center in Las Vegas. “The biggest challenge here has been the fact that we have been through a number of leadership changes over the last few years,” Wilson said. “My plan is to be here for a while. It is to create a vision for staff that they can recognize and get behind and propel us forward. I think we have had a lot of stops and starts with different CEOs. You really need consistency in a place like this.” Wilson’s career in health care began in Amarillo, Texas, where she launched numerous core business initiatives for the Northwest Texas Hospital System, a 489-bed facility. As the COO of Centennial Hills Hospital, Wilson’s management led to a reduction in operating costs for the 177-bed hospital while overseeing expansion efforts in the areas of surgical services, diagnostic imaging and inpatient care as well as the introduction of neurosurgery and spinal surgery. At OU Medical Center Edmond, Wilson leads strategic growth initiatives and provides operational oversight for its 360 employees. Part of that growth includes the recent announcement of plans to open a new 10,000-square-foot provider-based emergency department at Northwest 150th and Western Avenue in The Veranda shopping center in Oklahoma City. Wilson said the facility will serve people in west Edmond and northwest Oklahoma City. It expands the hospital’s services to neighborhoods where options are limited for convenient emergency care. 6
June 2014 | The Business Times
By Van Mitchell | Special to The Business Times “OU Medical Center Edmond looks forward to serving our neighbors in west Edmond by offering full-service emergency care at a convenient location,” Wilson said. “We will be able to treat patients for everything from broken bones to stroke symptoms. The facility will be open 24 hours per day, seven days per week and will also provide diagnostic imaging and laboratory services.” A provider-based emergency department is run by and affiliated with a hospital, but is not physically connected to the main hospital. It features the same level of care as the hospital-based emergency services, but is not an urgent care center. Wilson said construction is expected to cost about $5.5 million and should be completed by next February. It is expected to create 30 new jobs. The facility will have 10 rooms to accommodate patients and families. “It is really neat to be able to do something different,” Wilson said. “This is new for me and this is new for us out here at OU. We haven’t done anything like this before. We anticipate this will be the first of multiple sites.” OU Medical Center Edmond has been a cornerstone of Edmond for 67 years and continues to grow and contribute to the city. The hospital offers a full range of medical specialties from primary care to labor and delivery to neurology care. In the past four years, the hospital has undergone more than $24 million in renovations and technology upgrades. The facility is in the midst of a $3 million renovation that is modernizing patient rooms and common areas for enhanced privacy and comfort. “The building has been here since the 1960s and we are pleased to be part of the community,” Wilson said. Wilson earned her Master of Business Administration degree with an emphasis in Healthcare Administration from Wayland Baptist University in Amarillo, Texas. She also has a master’s degree
in biomedical sciences from the University of Texas Southwest Medical Center as well as a bachelor’s degree in psychology from Stephen F. Austin State University. She is a Fellow of the American College of Healthcare Executives and has served on numerous committees for ACHE and other organizations. Wilson and her husband Larry, a rancher from Beaver, have two children. Q: What drew you to the job at OU Medical Center Edmond? A: My husband is from Oklahoma. His family has a working ranch in the (Oklahoma) Panhandle. We were looking forward to getting back closer to our roots. Q: OU Medical Center Edmond has a number of construction/ renovation projects happening. What has that been like to see happen? A: It has been phenomenal watching it all come together. The facility doesn’t make the healthcare happen. I think it is important for patients to have a pleasant environment when they come to the hospital. I think it promotes healing and it is relaxing for the patients trying to get better. Q: What do you see as a key challenge(s) for OU Medical Center Edmond in the near future? A: Our biggest challenge right now is making sure we are prepared to face an upcoming crisis as people continue to exercise poor judgment when it comes to their healthcare. In Oklahoma we see a lot of preventable diseases and it is very important that we have programs in place to help educate people about taking care of themselves. Q: What other changes/programs do you want to see occur in the next few years? A: We are in the process in putting together a long-term plan for our needs not just now, but in the future. I would like to see some additional programs at the hospital here. One of the areas that I would like to see us grow is in our cardiology program. We are a general community care facility and it is important to me we have a comprehensive base of services to take care of the patients
that come into our facility. I think we have that today but there are certainly some areas where we can grow stronger or improve the services that we offer. Q: You have said having stable leadership is important. Describe your leadership style? A: For me it is really about motivating my team. I see leadership as the foundation for providing an environment that allows people to do what they are already drawn to do. Most people who choose to go into healthcare do it for a lot of different reasons but the core of those reasons is because they want to be a helper. I think it is important for me in my role to be able to provide them with the right type of environment and resources so that I can maximize their ability to provide that care to our patients every single day. Q: What impact has the Affordable Health Care Act had on the hospital? A: We haven’t seen a lot of impact yet in our organization. The one thing we are noticing is that patients are signing up for the healthcare exchanges, which is a good thing. I think we are going to see some positive things come out of the Affordable HealthCare Act. It is a little early to tell right now. Q: Businesses rely on their employees to help achieve success. Describe the dedication your staff has to the hospital and the community. A: One of the things that make this hospital different is the longevity of the people here. They are so dedicated to the community and to the organization itself. Many of these people were here before the merger with OU and they have been a part of this organization and building for more than 20 years. I really encourage the people in our leadership positions to be involved with activities outside the hospital with civic groups and community organizations. Q: Being a CEO of a hospital takes time and dedication. How do you balance work and home life? A: I have a very supportive spouse, which helps. My kids are teenagers so they require a lot less of my time and attention. I am usually chasing them around wanting them to spend time with me. When I am not at work I am very focused on my family. They are my first priority. We make sure our downtime activities are integrated with our children.
OU Medical Center Edmond announced in late April it plans to open a free-standing emergency department inside the Veranda Shopping Center at Northwest 150th Street and Western. Construction is estimated at $5.5 million. An opening date is anticipated for February 2015. PHOTO PROVIDED
June 2014 | The Business Times
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KickingBird Golf Course drives toward success By Van Mitchell | Special to The Business Times
K
ickingBird Golf Course is Edmond’s oldest golf facility and is in need of updating, which club officials say will help continue the municipal course’s success for years to come. But, those updates won’t come cheap with an estimated price tag of $8.8 million. Brian Soerensen, head golf professional, recently presented a list to the Edmond City Council that asked city departments for capital improvement projects needed in Edmond in the next 15 years. The list for KickingBird, 1600 E. Danforth, includes a new golf and tennis clubhouse, renovation of the irrigation system and reconstruction of the golf course greens. “I put together a list of projects for the city,” Soerensen said. “That includes a new clubhouse, new greens and a new irrigation system, which is the lifeblood of your golf course. The biggest threat we are facing right now is that we are an aging facility. We have done a few little remodels to it, but basically the clubhouse structure is the same since 1971. We are looking forward to the day we can build a new clubhouse out here. We hope that it will help attract a few more events.” Soerensen told the council that a second floor could be added to the new clubhouse, which could be used for meetings and weddings as a way to bring in additional revenue. He said reconstructing the greens would take about a year to
Photo by Karen Moore | Special to the Business Times
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June 2014 | The Business Times
complete. He said the project could be divided into two sections working on it nine holes at a time. “There is so much because of the age of the facility that we have to do,” Soerensen said. “We have to be conscious of when we do these projects.” Soerensen said the municipal course operates as an “enterprise fund” for the City of Edmond meaning its revenues should pay for its operations. He said the golf course has been doing well financially the past few years even making a $20,000 profit in 2013. Soerensen said that 2012 had the best weather and mildest season in recent years, which helped the club claim $249,956 in revenue at the lighted driving range compared to $213,113 in 2011. This compares to $185,697 in driving range fees in 2010. “As a municipal golf course our mission is to operate as an enterprise fund where all of our revenues cover all of our expenses,” Sorensen said. “The driving range was an aspect of our business where we felt we could grow revenue. I am really proud to say over the past few years things have gone really well.” The 6,700-yard course was redesigned by touring professional Mark Hayes in 1997 and features tree-lined fairways and contoured greens. Soerensen said operating the municipal course is not cheap. The facility has 40 employees, which includes 11 full-time and the rest part-time/seasonal. “What is challenging in the golf business is the cost,” he said. “Our maintenance budget, which includes maintaining the 120-acres of grass, is $600,000 a year.” Soerensen said updates are made to the golf course and clubhouse whenever the budget allows. The course is currently undergoing a two-year plan to replace all of its 15 bunkers at a cost of between $30,000 and $40,000. They are also expanding their practice chipping greens and practice sand bunkers at a cost of $20,000 and adding new counter tops to the clubhouse restaurant at a cost of about $3,000. “Each year we are trying to update something,” Soerensen said. Soerensen said the municipal course has $200,000 earmarked for a new indoor teaching facility and he hopes to one day partner with a private entity to make it become a reality.
Soerensen said weather also plays a key role in whether the golf course is profitable or not. “It is the No. 1 threat our golf course faces,” he said. “We could face a $50,000 swing in a month depending on the weather. If we had a rainout on a Sunday, that could cost us $10,000. We can’t recapture that. It is lost.” Attendance at KickingBird Golf Course has remained steady the past few years and Soerensen said he is hoping to attract visitors coming to town for the U.S. Senior Open scheduled for July 7-13 at Oak Tree National. Soerensen, who has been at the golf course for 16 years, said he strives to make KickingBird the best it can be. “I feel blessed to do what I am doing,” he said. “We have to continue to be proactive. I always want to have an active facility. I want to reach every type of golfer out there.”
June 2014 | The Business Times
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New Sales Association Launches in Metro
By Van Mitchell | Special to The Business Times
M
ike Crandall, owner and principal of Sandler Training in Oklahoma City, works with business owners and individuals to create and implement professional development strategies to help foster the growth of teams, individuals and organizations. And, now he has taken on his latest role in developing the Oklahoma Professional Sales Association founded in 2013 to provide an opportunity for successful salespeople and business owners to interact on an informal but upscale basis. Crandall said he was asked by several of his clients about creating an association for sales professionals. “Pretty much every industry has a special association except for sales,” Crandall said. “I had several CEOs that I work with suggest that I start one and they would join in.” Crandall said OKPSA offers an opportunity for business leaders to come together and network at monthly luncheons. “This is an association focused on professionals like CEOs, presidents, vice-presidents, sales managers, directors and successful sales professionals who are passionate about sales and business growth,” Crandall said. “This allows them to connect, network, collaborate and engage with each other. I formed the OKPSA to provide that experience with productive, monthly luncheons that focus on building long-term business relationships, not short-term networking.” Crandall said salespeople across the country can be found at chamber of commerce events, leads club and other myriad network events. He added while these venues provide useful services they are not particularly selective in their membership nor are they selective in whom they allow to attend their events. “The Oklahoma Professional Sales Association is focused on a different crowd,” Crandall said. “Our members are committed to their profession and are successful in the craft of selling. Their reason for involvement centers on conversation and building relationships with peers rather than a search for leads.” 10
June 2014 | The Business Times
Crandall said the OKPSA doesn’t provide sales training, but instead offers educational opportunities for salespeople through talks given by its speakers. “The monthly luncheons are about making connections and engaging dialogue with other people that are passionate about business growth,” Crandall said. “After dining we enjoy an informal talk presented by a successful entrepreneur. Our speakers are accomplished both as salespeople and speakers. They are business leaders in our community. They are business owners or presidents and are chosen for their ability to teach, inspire and entertain.” Crandall said when putting the luncheon programs together he looked at three criteria to making it work. “There are three things I want if I’m going to take time out of my workday to attend a luncheon,” Crandall said. “To learn something that has practical value in my world and can help me grow personally; to have stimulating conversations with people who value success as much as I do and who share a passion for growing business and to have a superior lunch at a fine restaurant.” Crandall says the OKPSA programs accomplish just that. “OKPSA is designed to provide those three things to all its members,” Crandall said. “We’ve accomplished that by strictly limiting whom we extend membership to, holding monthly lunches at top local restaurants, and choosing only those speakers who are skilled, interesting and worthy of emulation by our members.” Membership to the OKPSA is by invitation only and applications are available through the OKPSA website at www. okpsa.org. Crandall said although the association is still in its infancy stage, enthusiasm for it is growing. “I am very excited about it,” he said. “The enthusiasm is very high. For more information, call Mike Crandall at 405-844-1700.
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FREE DELIVERY IN EDMOND!
June 2014 | The Business Times
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Gala Supports Lone Survivor Foundation Photos by Karen Moore | Special to The Business Times
E
dmond residents were among the guests in May at the Lone Survivor Foundation’s event Rock for the Retreat. The event was May 15 at the Petroleum Club in downtown Oklahoma City. The event featured a cocktail reception, silent and live auctions and several speakers. The Lone Survivor Foundation was established to provide a holistic, integrated approach to restoring hope and wellness for wounded service members and their families. The foundation focuses on Post Traumatic Stress Disorder, traumatic brain injury and serious combat injury. One of its services are five-day retreats for veterans and active duty military personnel, their spouses, children or key support system. The retreats provide counseling, peer networking and education in a relaxing escape from everyday challenges. The foundation is based in Houston. More information may be found online at www.lonesurvivorfoundation.org/OKC.
Act of Valor bronze statuette by Laran Ghiglieri
Kelly Ogle, right, grabs for the statuette during the auction.
Kevin Durant painting by Brent Learned 12
June 2014 | The Business Times
This rifle was one of many auction items.
Drs. Brian and Brenda Hooper
Mary and Gary England Judy Walling and Mark Meadors
Steve and Karen Wahnowsky Ray Hibbard and Cynthia Rolfe
June 2014 | The Business Times
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Leadership Edmond Class Applications Available
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pplications for the Leadership Edmond Class are now available on the Edmond Area Chamber of Commerce’s website. The application deadline is 5 p.m. July 17. Applications must be turned in by 5 p.m. June 12 to receive the early-bird special. Leadership Edmond is a leadership development program designed to provide community leaders with a deeper understanding of the critical issues affecting the Edmond area. Participants receive in-depth exposure to the critical issues facing the community through lectures, discussion groups, on-site visits, simulations and other leadership development activities.
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June 2014 | The Business Times
Participants also get a chance to meet key community leaders. The program is presented by OU Medical Center Edmond. The program begins with a two-day overnight retreat on Aug. 25-26, which will focus on community leadership skills. The remaining eight, day-long sessions meet once a month and each focus on a specific community topic such as city government, education, heath/wellness, state government and volunteering. The 2014-15 class will be the 30th class of Leadership Edmond. Class size is limited to 35 individuals. For more information on the Leadership Edmond program or to download the application, visit www.edmondchamber.com.
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Business matters
Tim Priebe Webifiable
The importance of consistency online W
hen marketing yourself or your organization online, one of your goals should be to build up trust with others. After all, people do business with those they know, like, trust, and value. But how can you do that online? The key lies in consistency. You have to be consistent in your online communication. Send out your email newsletter consistently, update your social media consistently, blog consistently. But it’s not only about keeping a consistency schedule. You should represent your organization’s culture in a consistent manner as well, and respond on a consistent basis to online comments, both positive and negative. The danger of inconsistency is demonstrated well in skydiving. A friend of mine, Gary, is an avid skydiver. He jumps out of a plane just about as often as he can. Recently, Gary and I were talking, and the subject of consistency came up. I asked him, “Do you use a checklist when you jump?” “Absolutely,” he responded before I could even finish the question. “Always.” “So how comfortable would you feel winging it instead?”
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June 2014 | The Business Times
He chuckled. “Let me put it this way: I never have done it.” Of course, when you’re marketing yourself online, your life isn’t in danger. But your organization’s reputation is. It doesn’t matter if you represent a nonprofit or a forprofit business, people have to have some level of trust to be a customer, a client, to volunteer or to donate. It’s also like walking a tightrope. If someone is out on that rope, balancing themselves above a huge drop, it still takes some time to reach the other side. But it only takes one misstep to fall to their death. Similarly, if you’re not consistent, you can lose all the trust you’ve built up by ignoring just one negative comment, not
“It’s also like walking a tightrope. If someone is out on that rope, balancing themselves above a huge drop, it still takes some time to reach the other side. But it only takes one misstep to fall to their death.”
posting on a consistent schedule or not sending your email newsletter out for several months. Maybe you’ve gone to a company’s website, and they had a blog. But when you looked at it to see if they were really experts, they hadn’t posted anything for six months. You may have even asked yourself, “Is this company still in business?” Do you want people to ask that about your organization? If not, you need to be consistent. TIM PRIEBE is a public speaker, the author of the book “The Beginner’s Guide To Facebook Timeline for Business” and the owner of T&S Web Design in Edmond. He can be reached by email at tim@tandsgo.com, by phone at 405-285-0348, or online at www.tandswebdesign.com.
Business matters
Mike Crandall Growth S olutions
4 habits of highly successful professionals W
hile speaking to a group of entrepreneurs I was asked to give some concise bullet points on what truly separates successful people from those who constantly struggle and never really reach the levels of success they seek. For me this was an easy thing to share. Years ago I was fortunate enough to figure out four things that separate the group. Warning: These have the potential to sound simple, however, they will not necessarily be easy. These are 4 Habits that all Highly Successful Professionals share that most others do not. Adding or improving these will have a significant positive impact on your career and your life. 1. Study Professionals are not born, they are made. Some may have a natural gift, but most maximize that talent by studying history, best practices and innovative techniques. There are plenty of talented individuals who never accomplish anything. 2. Invest in Themselves True professionals bet on and invest in themselves. They don’t wait for their parents, employer or anyone else to invest in them. Professionals continue their education beyond the classroom and invest in workshops, seminars, books, coaches and other resources that will advance their learning. They take responsibility for 18
June 2014 | The Business Times
their own education and personal growth. Professionals often spend hours to years studying before engaging in their profession to ensure their success. 3. Practice Like David Sandler shared in his book “You Can’t Teach a Kid to Ride a Bike at a Seminar,” you can’t learn how to do anything by merely studying. You have to practice. Doctors, athletes and other types of distinguished professionals spend countless hours practicing before they are called upon to perform. How do you get to Carnegie Hall, the Masters, the Olympics, or whatever is the top of your profession? Practice, practice, practice! 4. Follow a System Finally, professionals don’t just show up and wing it. They have a system that’s repeatable and reproducible — and leads to predictable success. To outsiders, if sometimes looks like superstition or obsessive compulsive disorder, but professionals know that only by following the proven system can they expect
“Warning: These have the potential to sound simple, however, they will not necessarily be easy.”
consistent success. Amateurs sometimes think it is luck when they win or lose. Successful professionals make their own luck, and they know that fortune favors the prepared. Successful professionals know that there is no magic bullet or shortcut to get to the top. They don’t waste their time with such things. They are too busy learning, practicing, refining their system and investing in their own success. So let me ask — what are you doing to grow yourself? What are you studying? What investments are you making in yourself? What practice are you doing? What systems are you following? If you struggle to answer one or more of these questions you would be well served to get some outside help to focus your growth and the potential you have to be more successful! MIKE CRANDALL is an Edmond resident and the owner of Sandler Training in Oklahoma City. He can be reached via email at mike.crandall@sandler.com or by phone at 405-844-1700. For more information, go to online to www.customgrowth.sandler.com.
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business matters
Nick Massey Astute Investor
I
This economist is bullish on falling interest rates
recently read a story that Bloomberg did a survey of 67 economists across the nation and they all come to the same conclusion. Aside from the fact that would be pretty incredible by itself, my feelings got hurt when it occurred to me that I didn’t get my questionnaire. Perhaps it just got lost in the mail. The headline that “100 percent of economists think yields will rise within six months” has a much nicer ring than “67 out of 68 economists think yields will rise within six months.” It reminds me of the TV commercials that say, “9 out of 10 doctors agree … .” One writer said that maybe one economist in the whole country is straddling the bullish/bearish fence and the rest are bearish. Well, not this economist, sir! I am loudly bullish. Say it loud and say it proud. I am the one. I am loudly bullish on falling interest rates — at least for the next few months. That’s because when the long overdue market correction comes, the stampede will be to bonds, causing them to temporarily go up and interest rates down. It’s already started. The problem in surveying economists is much like the National Football League that simply recycles its head coaches with an occasional outside breakthrough. In this instance, the same economists are surveyed 20
June 2014 | The Business Times
again and again and they, like lemmings, continue to walk hand in hand toward the cliffs. Why should any mainstream economist ever think outside the box? After all, they’re paid to stay with the group. Any change from the norm would bring unwanted attention and that is not an economist’s goal in life. Be as inconspicuous as possible by blending in with everyone else and then occasionally pop up on CNBC. 100 percent huh? A friend of mine tells me that economists are people who aspired to be accountants but didn’t have the personality. But I digress. Simply put, there are more reasons to believe that the economy’s so-called recovery is a myth and thus causing lower rates. From housing to employment,
“The problem in surveying on economists is much like the National Football League that simply recycles its head coaches with an occasional outside breakthrough.”
corporate earnings to wages, a pattern is forming and it is not pretty. Slow, slower, slowest continues to be the mantra and is enveloping the world at least for the bottom 99 percent. Hidden in all of this is the central banks’ greatest fear — deflation. Of course, with deflation comes lower interest rates regardless of what Janet Yellen, Mario Draghi or 67 economists have to say. I know the textbooks say higher rates, higher inflation and a surging economy. Unfortunately those textbooks have either been written or read by the collection of 67; which is why only one stepped out and said anything different. I think I’ll go check my mailbox now. Perhaps my Bloomberg questionnaire simply got delayed. Thanks for reading. NICK MASSEY is a financial adviser and president of Householder Group Financial Advisors in Edmond. Massey can be reached at www.nickmassey.com. Securities offered through LPL Financial, member FINRA/SIPC.
Victories draw a crowd. Tough calls – the ones that leave you exhausted but stronger – those thin a room. The path of entrepreneur is not for the faint of heart. Same goes for the bank standing by your side. It takes tenacity and the conviction that small businesses matter. We want to be your lender. We want to be your bank.
okfidelitybank.com I 405.755.5330
14OFB3862_YourBusiness_Edmond.indd 1
5/12/14 10:43 AM
business matters
JIM Denton L edger Lines
Preparation will make retirement smooth sailing T
he ability to illustrate a concept is everything. As a professional, I view illustrating as the difference between success and failure in working with my clients. When debating Stephen Douglas in 1860, Abraham Lincoln used farm analogies that everyday people could understand. In those days, explaining how the new states were to deal with slavery was a crucial issue. In his speeches, Lincoln employed a metaphor about snakes (representing slavery) to perfectly illustrate how allowing slavery in new territories would be harmful. He described that if he
“In thinking about financing our own retirement, a good illustration is made by what we all go through when preparing for a long overseas trip.� 22
June 2014 | The Business Times
had seen a poisonous snake in the wild he would kill it by striking it with a stick. But if he found a snake in the bed of his children, he would not want to strike the snake so as to startle the snake and ultimately harm his offspring. But if he were to make a new bed (a territory) for his children he would not allow poisonous snakes to be laid in such a bed. This was a clear way of demonstrating his thought process through the use of metaphor. In thinking about financing our own retirement, a good illustration is made by what we all go through when preparing for a long overseas trip. A few people I see just pack randomly the night before. I have seen these folks in chilly Edinburgh, Scotland, buying a kilt because they forgot to pack one. Big mistake! They were not ready for their journey and it cost them. The key is to actually make the packing list and make sure the right things are packed. Approaching retirement is like preparing for a long overseas trip. A study by the Employee Benefit Research Institute recently noted that 43 percent of American workers between the
ages of 25 and 34 have less than $1,000 saved for retirement. What’s very troubling is that 24 percent of people older than the age of 55 also have less than $1,000 saved for retirement. The study goes on to say that 56 percent of workers have never calculated how much they will need to live on during retirement. However, the 44 percent that have calculated their retirement living costs have saved a staggering 40 percent more than those who have not done the calculation. Such statistics are astonishing to me and cause me to review my own retirement packing list. How about you? Are you ready for the trip? JIM DENTON is a CPA and a managing partner with Arledge & Associates P.C. in Edmond. He may be reached via email at jim@jmacpas.com.
The Business Times
The Business Times Proudly Honors
homa of Edmond, Okla and Innovation ation Inspiration , Inform
July 2010 Vol. 2
No. 7
20 Forty
The
y Honors Business Times Proudl U N D E R
20 Forty U N D E R
2014 Nominee Ballot Form
The next generation of Edmond business community leaders are already making their presence and influence felt in every industry. They’re there, working beside you every day, finding new ways to achieve success for both themselves and their businesses. The Business Times of Edmond wants to highlight the Top 20 under 40 in the local business community. Help us find the 2014 class of go-getters by nominating a young businessperson for this honor. Name:_______________________________________Age:______________________________ Business:______________________________________________________________________ Education:_____________________________________________________________________ Do they live in Edmond?__________________________________________________________ What makes this young businessperson outstanding?__________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ How do they contribute to the community?___________________________________________ ______________________________________________________ _______________________ ______________________________________________________________________________ Previous honors and recognition:___________________________________________________ ______________________________________________________________________________ How to contact them:____________________________________________________________ ______________________________________________________________________________ Nominee name and phone number:_________________________________________________ ______________________________________________________________________________ Please fill out this form online at www.edmondsun.com/top20under40 or mail this form to The Edmond Sun, Managing Editor Lisa Shearer, P.O. Box 2470, Edmond, OK 73034, drop it by The Sun at 123 S. Broadway or FAX it to 405-340-7363. Deadline for nominations is 5 p.m., July 3, 2014.
GROWING EDMOND
Photos PROVIDED | EDMOND AREA CHAMBER OF COMMERCE
Ribbon Cuttings
Grand opening of Champion cng Clothes mentor’s grand opening of newest franchise
Clothes Mentor, 3208 S. Broadway, recently had a ribbon cutting to celebrate the grand opening of its newest franchise. A women’s resale store featuring sizes 0-26, petites and maternity, the shop pays cash on-the-spot rather than waiting until clothes are sold, as most traditional consignment shops do. “We help you meet your everyday lifestyle changes by growing and adapting your wardrobe in the most cost-effective way possible — resale,” reports the staff. “We buy and then resell your better brand name, ‘gently-used’ items that are in style and in good condition —business and casual, smart and stylish apparel, shoes, purses and accessories.” For more information, call 405-362-0699 or visit www.clothesmentor.com/edmond.
Twelve Oaks Restaurant celebrates its 20th anniversary
Located at 6100 N. Midwest Blvd. in north Edmond, Twelve Oaks Restaurant recently had a ribbon cutting to celebrate its 20th anniversary. “Bill Horn began the journey to realize his lifelong dream of owning his own restaurant in 1990 when he purchased a turn-of-the-century Victorian home and had it moved from Guthrie to its current location,” reports the staff. “Once the home was placed on the hill, he couldn’t wait to share the sweeping views, quiet country atmosphere, and delicious food with people from all over the world.” After four years of hard work remodeling the structure, Twelve Oaks opened on June 27, 1994, and has been providing guests with outstanding contemporary fine dining and classic ambiance ever since. For more information, call 405-340-1002 or visit www.twelveoaksrestaurant.com. 24
June 2014 | The Business Times
Champion CNG recently had a ribbon cutting to celebrate the grand opening of its conversion facility, 13915 N. Harvey. An Alternative Fuel Certified Shop with certified technicians installing EPA Certified Equipment, Champion uses only CNG rated fittings. Their technicians have converted more than 3,000 vehicles and offer service work for various manufacturers of systems. Champion CNG also installs convenient at-home fueling stations and proudly reminds the public that customers that convert enjoy a 50 percent Oklahoma income tax credit and are additionally qualified for a $500 Oklahoma Natural Gas rebate. For more information, call 405-822-7955 or visit www.championcng.com.
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BUSINESS CALENDAR Boulevard Rotary Club 6-7 p.m. June 2 (Club meets every Monday) Louie’s Bar and Grill 1201 N.W. 178th St., Suite 101 For more information, http://facebook.com/BoulevardRotary
Edmond AMBUCS Noon June 6 (Club meets every Friday) Cherokee Room in Nigh University Center 100 N. University Drive Call June Cartwright at 405-820-9667 for more information
Centennial Kiwanis Club 6 p.m. June 2 (Club meets every Monday) Italian Jim’s Restaurant 13 S. Broadway
City Council 5:30 p.m. June 9 (Second and fourth Mondays) City Council Chambers 20 S. Littler Ave. Visit www.edmondok.com to find the agenda
Planning Commission 5:30 p.m. June 3 (First and third Tuesday) City Council Chambers 20 S. Littler Ave. Visit www.edmondok.com to find the agenda Edmond Summit Rotary Club 7 a.m. June 3 (Meets every Tuesday) Oklahoma Christian University 2501 E. Memorial Drive For more information, call 405-CUEARLY Leadership Edmond Alumni Alumni Lunch with the Mayor 11:30 a.m. to 1 p.m. June 4 Edmond Chamber 825 E. Second St. RSVP required to info@edmondchamber.com; cost free for dues paying alumni only Edmond Kiwanis Club Noon June 4 (Club meets every Wednesday) Cherokee Room in Nigh University Center 100 N. University Drive Edmond Rotary Club Noon June 4 (Club meets every Wednesday) Henderson Hills Baptist Church 1200 W. I-35 Frontage Road For more information, facebook.com/rotaryclubofedmond Edmond Exchange Club 7 a.m. June 5 (Club meets every Thursday) Room 213 in the Nigh University Center 100 N. University Drive For more information about the club, visit www.facebook.com/ EdmondMorningExchangeClub REI Women’s Business Center Women’s Business Breakfast 8:15-10 a.m. June 5 Kamp’s 1910 Café 10 N.E. 10th St., Oklahoma City Free parking at Kamp’s and also on Ninth Street. To register, go online to www.reiwbc.org Edmond Area Chamber of Commerce Quarterly Membership Luncheon 11:30 a.m. to 1 p.m. June 5 Speaker: Congressman James Lankford Oak Tree Country Club 700 Country Club Drive RSVP required; cost $25 for members, $30 for non-members 26
June 2014 | The Business Times
Edmond Area Chamber of Commerce Business After Hours 5:30-7 p.m. June 10 The Greens Country Club 13100 Green Valley Drive, Oklahoma City No RSVP required for chamber members; cost free Edmond Evening Lions Club 6 p.m. June 10 (Club meets second and fourth Tuesday) Johnnie’s 33 E. 33rd St. For more information, call Bob Austin at 285-4980 Edmond Area Chamber of Commerce Congressional Candidate Forum 8-9:30 a.m. June 12 Oklahoma Christian University 2501 E. Memorial Road RSVP required to info@edmondchamber.com; Cost: $20 for members, $25 for nonmembers Oklahoma City American Marketing Association 11:30 a.m. to 1 p.m. June 12 (Second Thursday of the month) Will Rogers Theatre 4322 N. Western Ave., Oklahoma City, 73118 For more information, www.amaokc.org Edmond Young Professionals Leadership Latte 7:30 a.m. to 9 a.m. June 17 Speaker: Chad Richson of Paycom Coffee Commission 309 S. Bryant, Suite 230 RSVP required to mboswell@edmondchamber.com as seating is limited. Cost: Free for EYP members Edmond Economic Development Authority Board of Trustees 8:15 a.m. June 17 (Third Tuesday) 825 E. Second St. Visit www.eeda.com; Call 340-0116 Planning Commission 5:30 p.m. June 17 (First and third Tuesday) City Council Chambers 20 S. Littler Ave. Visit www.edmondok.com to find the agenda
Edmond Area Chamber of Commerce Morning Mingle 8-9:30 a.m. June 18 MidFirst Bank 1601 E. Danforth Road No RSVP required and event is free for chamber members *Member Rewards drawing at this event Launch Pad FT Discovery at Lunchtime seminar Noon to 1 p.m. June 19 Topic: Social Media and Mobile Marketing Cost: Free. Call Launch Pad FT Business Incubator at 717-7730 to register City Council 5:30 p.m. June 23 (Second and fourth Monday) City Council Chambers 20 S. Littler Ave. Visit www.edmondok.com to find the agenda Launch Pad FT Discovery at Lunchtime seminar Noon to 1 p.m. June 24 Speaker: Lori Engles of Ultimate HR Topic: The Generations Cost: Free. Call Launch Pad FT Business Incubator at 717-7730 to register
Edmond Young Professionals Networking Event 5:30-7 p.m. June 24 Skinny Slims 128 E. Fifth St. RSVP required to mboswell@edmondchamber.com. Cost: Free for EYP members Edmond Noon Exchange Club Noon June 25 (Fourth Wednesday of the month) Italian Jim’s Restaurant 13 S. Broadway To learn more, visit https://www.facebook.com/edmondexchange Edmond Area Chamber of Commerce Women’s Network Breakfast 7:30-9 a.m. June 26 Speaker: Elaine Dodd of the Oklahoma Bankers Association Topic: Protecting Yourself and Your Money in a High-Tech World Oklahoma Christian Gaylord University Center 2501 E. Memorial Road RSVP required; Cost: $20 for members, $25 for non-members
TO ADD your business event to this free calendar, email the details to lshearer@edmondsun.com.
Nominate your favorite
Who has the best looking yard in Edmond? We want to recognize a beautiful yard per week through the summer with the annual Yard of the Week award. The honor is presented by Edmond Beautiful and co-sponsored by The Edmond Sun, Home Depot, TLC Garden Centers and the Edmond Area Chamber of Commerce. Winners receive a $50 gift card to Home Depot, a $50 gift card to TLC Garden Centers and a six-month free subscription to The Sun. The contest kicks off May 26 and ends Aug. 31. There will be 13 winners announced in The Sun’s Weekender edition each week. To nominate a beautiful yard, call 341-2808 and leave a message with the homeowner’s address.
Call the Edmond Area Chamber of Commerce at 341-2808
NEW BUSINESS LISTINGS Following is a listing of newly filed businesses in the Edmond area with the Oklahoma Secretary of State’s office: Apace Services LLC, 2601 Jeannes Trail, filed May 14 by Keren Williams McLendon of Oklahoma City.
Julie Burbank, 11003 London Circle, Arcadia, filed May 12 for trade name.
Reliant A/V LLC, 7004 N.W. 160th, Filed May 16 by Aaron Engel of the same address.
Brandi D. Elledge LLC, 21975 White PIne Circle, filed May 13 by Brandi Elledge of the same address.
JYA Properties LLC,, 901 E. Danforth, filed May 15 by Sohrab Ahadizadeh of Moore.
Santiago Ugalde, 4525 Bob White, filed May 14 for trade name.
ChoiceMed Revenue LLC, 14196 Meritage Drive, filed May 11 by Ronald Stencel of the same address.
KJB Farm LLC, 17343 W. College Ave., Crescent, filed May 14 by Kip Jones of the same address.
Collier Skin Care LLC, 17204 Whimbrel Lane, filed May 13 by Susannah L. Collier of the same address.
M.A. Costello LLC, 203 Woodbridge Circle, filed May 12 by M.A. Costello LLC of the same address.
Cutting Edge Home Inspections LLC, 2012 Sagewood Drive, filed May 13 by Rusty Bearden of the same address.
Medical MGMT LLC, 4217 Slate Bridge Road, filed May 12 by Yogesh Shah of the same address.
Dernyell Henry, 2625 185th St., filed May 13 for trade name.
N. Denise Nash, 1176 Whippoorwill Nest, Choctaw, filed May 13 for trade name.
Dress for Success Oklahoma City Inc., 17420 Marsh Hawk Court, filed May 15 by McAlister & McAlister Law Firm P.C. of Edmond. ePlanet Solution LLC, 1700 Ada Sage Lane, filed May 11 by Akhee Sarker Nag of the same address. Etched Photography LLC, 2800 N.W. 167th St., filed May 16 by Tiffany Anderson of the same address. Fixerspace LLC, 317 N.W. 145th Court, filed May 12 by Sajad Joosuf of the same address. Great Plains Senior Care Solutions LLC, 3421 First Capitol Circle, Guthrie, filed May 13 by Teresa Stromberg of the same address. Greg Kendrick, 3042 N.W. 160th St.,, filed May 12 for trade name. HH EDM OPS LLC, 1101 W. Waterloo Road, filed May 12 by William C. Liedtke of the same address. Iron Tree LLC, 4616 N.W. 162nd St., filed May 15 by Stephanie Garrison of the same address. J&J Real Estate Holdings LLC, 11817 Slash Pine Drive, filed May 12 by Janna M. Block of the same address. J&K Howerton Enterprises LLC, 416 Ridgecrest Drive, Guthrie, Kenneth R. Howerton of the same address. JDL Equipment Leasing LLC, 15421 Creek View Drive, filed May 14 by Jeff Litke of the same address. JE Chickasha OPS LLC, 1101 W. Waterloo Road, filed May 12 by William C. Liedtke of the same address.
Native Creative LLC, 16312 Snowy Owl Drive,, filed May 15 by United States Corporation Agents LLC of Oklahoma City. Nicholas M. Sinclair, 7892 Highland Blvd., filed May 12 for trade name.
Shah Hospital LLC, 3448 N.W. 172nd Terrace, filed May 13 by Shah Hospital LLC of the same address. Sherry Doyle PLLC, 3000 E. 32nd St., filed May 16 by Sherry Doyle of the same address. Steven D. Ferguson, 916 Elmwood Drive, filed May 12 for trade name. Tallon Lane King, 5301 Henney Road, Choctaw, filed May 16 for trade name. Target Safety LLC, 1124 Harison Ave. N.W., Piedmont, filed May 12 by Randall A. Yount of the same address. Territorial Tactical Guns LLC, 402 Ash Road, Choctaw, filed May 16 by Amber Smith of the same address.
Thunder Used Tire and Auto LLC, 3024 S. Broadway, filed May 16 by Thunder Used Tire and Auto LLC of the same address. Tierney Designs LLC, 3700 Yucca Drive, filed May 15 for trade name. Tierney Designs LLC, 3700 Yucca Drive, filed May 15 by Lisa Tierney of the same address. Tiger Bunny LLC, 3207 Hardy Drive filed May 14 by Tiger Bunny LLC of the same address. TO Remediations, 509 Still Hollow Road, filed May 13 for trade name. Trasey L. Buxton, 808 Hickory Drive, Choctaw, filed May 16 for trade name. Uintah Commercial Properties LLC 3604 N.W. 175th St., filed May 16 by Resolution Legal Group PLLC of Oklahoma City.
Nix PT LLC, 3016 Chadwicke Drive, filed May 14 by Christina Nix of the same address. Nova Royal Properties LLC, 17713 Gold Medal Drive, filed May 12 by Jan Freeman of the same address. OK Safety Systems LLC, 415 Barbara Lane, Choctaw, filed May 16 by David Moore of the same address. Pain Law PLLC, 131 Wright Circle,, filed May 16 by Betsy M. Pain of the same address. Pharmaceutics LLC, 3024 Via Esperanza, filed May 14 by Brent Moore of Bartlesville. Quest for Stem LLC, 18117 Chestnut Oak Drive, filed May 15 by Saeed Sarani of the same address. Red Development Leasing LLC, 29 W. Seventh St., filed May 13 by Lowell Brown of the Oklahoma City. Redbud Press LLC, 7610 McKenzie Circle, filed May 14 by Lacy Williams of the same address. Redfox Consulting LLC, 7953 Linda Lane, Guthrie, filed May 13 by Dustin Merritt of the same address.
June 2014 | The Business Times
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Business Briefs Chamber launches Edmond Locally Owned
Hasbrook named to National Trial Lawyers’ Top 40 Under 40
Edmond Locally Owned is a new opportunity for Edmond Area Chamber of Commerce members to network and learn about each other’s small businesses. The visibility and credibility program asks for applications from businesses that have been open for a minimum of 18 months. They must be a chamber member in good standing. There is a $100 application fee. The chamber is offering the certification program as a platform to differentiate locally owned businesses in the community. Edmond Locally Owned seeks to increase support for local businesses and sustain the character and quality of life in Edmond, according to the chamber. College Nannies & Tutors franchise owner Karin Dallas said the power of affiliation with Edmond Locally Owned will serve her professional marketing needs. “I’m very excited about that aspect of the program,” Dallas said. To learn more about the Edmond Area Chamber of Commerce’s Locally Owned program, go to www.dmondchamber.com.
Attorney Clayton Hasbrook has been named one of the Top 40 Under 40 trial lawyers by the National Trial Lawyers association. Hasbrook is an Edmond North High School alumnus and an Edmond resident who practices law in Oklahoma City. It is the third time for Hasbrook to be so honored by his peers, also having been named to the Top 40 Under 40 association in 2012 and 2013. Hasbrook is one of only Clayton Hasbrook 13 young Oklahoma attorneys invited to the prestigious invitation-only professional organization. Membership in the National Trial Lawyers’ Top 40 Under 40 is limited to attorneys who specialize in representing civil plaintiffs or criminal defendants. Qualifications for membership include demonstrated leadership in the legal community and superior trial results. The selection process includes peer nominations and third-party research. Hasbrook practices with Hasbrook & Hasbrook, www. OklahomaLawyer.com, a downtown Oklahoma City law firm that has served Oklahoma residents for more than three decades. Hasbrook’s primary practice areas are personal injury, medical malpractice, nursing home abuse, defective and dangerous drugs, wrongful termination and employment discrimination. Hasbrook is a 2005 graduate cum laude of the University of Oklahoma with a bachelor of business administration and a 2008 recipient of a juris doctorate from the University of Oklahoma College of Law. Hasbrook is admitted before all state courts of Oklahoma and the Western District of Oklahoma. He is a member of the Oklahoma Bar Association, Oklahoma County Bar Association, American Association of Justice and the Oklahoma Association of Justice. Hasbrook is the author of the “Oklahoma Car Accident Guide,” which advises people how to deal with insurance companies and protect their legal rights after an accident. He lives with his wife and children in Edmond.
Uptown Grocery Co. bags childhood hunger Thanks to Uptown Grocery Co. and its customers, $10,000 was donated to the Regional Food Bank of Oklahoma’s Food for Kids programs. As part of Uptown’s annual “Let’s Bag Hunger” event, held during the store’s anniversary month, Regional Food Bank volunteers raised awareness about the issue of hunger by assisting customers with their groceries and collecting donations for the cause. “We are thankful for the generosity of Uptown Grocery Co. and its customers,” said Rodney Bivens, executive director of the Regional Food Bank. “Their ongoing commitment in the fight against childhood hunger has made a tremendous difference in lives of many chronically hungry Oklahoma children. This year’s gift will feed more than 50 children for an entire school year.” As one of Uptown Grocery Co.’s community involvement month promotions, “Let’s Bag Hunger” has raised more than $21,000 since it started in 2013. The Food for Kids program provides food to chronically hungry elementary, middle and high school children in 53 central and western Oklahoma counties. Students enrolled in the program are reported to have better school attendance, improved school performance, better concentration in the classroom, increased self-esteem and reduced signs of hunger. To learn more about the Regional Food Bank visit regionalfoodbank.org or call 405-972-1111.
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June 2014 | The Business Times
INTRUST Bank promotes Giocondi INTRUST Bank recently announced Jodie Giocondi has been promoted to Banking Center Manager at the bank’s Edmond location. Giocondi is a graduate of Carmichaels Area High School in Carmichaels, Penn. She attended West Virginia University. “Jodie is an up-and-coming leader who Jodie Giocondi is diligent with her interactions meeting our customer needs,” said Theresa Nixon, market manager. “She possesses a high sense of duty to our employees as well.” INTRUST Bank, based in Wichita, Kan., provides a full range of personal and business banking products, including commercial and consumer lending, international banking, treasury management and investment services. With assets of $4.3 billion and 800-plus employees, INTRUST operates 46 branches in Wichita, northeast Kansas, the Oklahoma City area and northwest Arkansas. For more information, visit www.intrustbank.com.
Business Book Review
by Terri Schlichenmeyer | The bookworm sez
“MISTAKES I MADE AT WORK” Edited by Jessica Bacal
c.2014, Plume $16.00/$18.00 Canada 252 pages
Photo by Gabrielle Berkman-Levine
E
verybody knows what you did. It didn’t take long for word to get around, actually; you can tell by the smirks and the lack of eye-contact in the hall. It was a colossal error, one that cost the company more than you care to think about. And it was all your fault. How can you ever bounce back from something like this? Will it end your career? Twenty-five leading women say no — and you’ll find out why in the new book “Mistakes I Made at Work,” edited by Jessica Bacal. It’s a platitude everybody’s heard before: Learn from your mistakes. Embrace them, we’re told, and grow from them. But Jessica Bacal wondered how, with a culture that demands perfection from women and a reluctance to discuss such things, we can ever learn anything from our errors? She contacted influential women from several walks of life, and asked them about their mistakes, what they learned and how they grew from it. Laurel Touby, founder of Mediabistro. com, learned the hard way that no job was worth ignoring who she really was,
down-deep. Her advice is to “pursue work environments that feel like the right fit for you.” For writer Rachel Simmons, achievement was the only goal until she accepted a Rhodes scholarship. She realized, once she was at Oxford, that being a Rhodes Scholar was a big mistake for her. She was embarrassed to quit and her family was angry, but it was a turning point in her life. Her advice: “Don’t be afraid to quit.” Lawyer and social activist Reshma Saujani lost a Congressional race in 2009 and “I felt like I had let (supporters) down.” She advises readers to keep trying: “fail fast, fail hard and fail often.” From economist Carla Harris: If you “don’t know, you need to ask.” From writer Cheryl Strayed: “We’re all rough drafts.” From physician Danielle Ofri: nobody learns through humiliation. Says writer Alina Tugend: Master the art of asking for money. And from writer J. Courtney Sullivan: “Be a kind and generous coworker. You never know where it might lead you in the future.” As a Champion Goof-Up from way
back, I approached “Mistakes I Made at Work” with a little trepidation. When it comes to blunders, there are lots of chestnuts out there that are of little help — and then there’s this book. I was pleased with the candor that editor Bacal found when interviewing the women she chose. Some of the mistakes in this book might seem minor, while some are pretty good-sized but the meaning behind each brief chapter is the same; to wit: these women messed up, they were embarrassed and they lived to tell about it. Best of all, things were often better, postoops. And wow, that’s pretty comforting to anybody who knows she can’t cast that first stone. This is an excellent book to give to a new grad, an old hand, an employee who’s feeling red-faced, or YOU. Reading “Mistakes I Made at Work,” in fact, is something you’ll be glad you did. Terri Schlichenmeyer is a book reviewer in Wisconsin. She may be reached via email at bookwormsez@yahoo.com.
June 2014 | The Business Times
29
LAST LOOK
special to The Business Times
Couple opens first Mosquito Joe franchise in state
Photos provided
R
ich Anthony and his wife Amber were looking for alternatives to having to making weekly trips to the store to purchase bug spray to help keep their home safe for their toddler son Locke, who is allergic to insect bites. The couple found that in a Mosquito Joe franchise that Anthony purchased and opened last October. “We had a baby that has some hearing issues,” Anthony said. “He loves to be outside but he is highly allergic to mosquitos. We were spending $30 and $40 a week at Lowe’s and Home Depot buying mosquito sprays to spray our yard. I stumbled across the Mosquito Joe’s website and I thought it was a pretty good program and I loved what they had to say.” Anthony, a longtime police officer who now works part-time for the Sac and Fox Tribe, traveled to Virginia Beach, Va., to learn more about the program. His wife Amber owns a Jenny Craig franchise at 33rd and Broadway in Edmond as well as one in Norman and two in Oklahoma City. Virginia Beach, Va.-based Mosquito Joe provides mosquito control treatment to residential and commercial customers nationwide. Technicians are trained mosquito control experts dedicated to getting rid of mosquitos so people can enjoy being outside again. While each Mosquito Joe is an independently owned franchise, it is also backed by a national network of technical expertise. “This program is amazing,” said Anthony, who operates his business out of his north Oklahoma City home. “Oklahoma doesn’t have anything like it.” Anthony said business has been steadily growing since opening last fall. He now has one employee.
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June 2014 | The Business Times
“We haven’t done a lot of advertising,” Anthony said. “We have been on Facebook, done direct mailers and through word of mouth. The business has been growing.” Anthony said the transition from working as a police officer to being his own boss has been smooth. He said having a Mosquito Joe franchise enables him to help his son and others in their battle against insects. “It has been a real easy transition,” he said. “We sit at home at night with our doors and windows open and lights on and there are no bugs.” Anthony said his son Locke has been receiving services from Hearts for Hearing in Oklahoma City and as a result he sprays the school for free when needed as a way to give back. Hearts for Hearing is a comprehensive hearing healthcare provider serving infants to adults. Anthony is also giving back to the residents of Mayflower, Ark., which was recently hit by a large tornado. He teamed up with the Moore Police Department. They departed May 1 with several trailers of equipment including an ATV to help deliver food into neighborhoods leveled by the storm. Anthony said he also took his spraying equipment with him to spray neighborhoods where they delivered food. For more information about Mosquito Joe of North Oklahoma City, call 445-4024 or visit www.mosquitojoefranchise.com
Located at the intersection of I-35 and Covell Road in Edmond, the Business Innovation Center provides a new, purpose-built environment in which Francis Tuttle can deliver programs and services to the Edmond area more efficiently and more comfortably.
The Center serves four main functions: • Customized Training Services • Career Development & Personal Enrichment
• Launch Pad FT Business Incubator • Center for Municipal Excellence
2824 Progressive Drive • Edmond, OK 73034 francistuttle.edu • 405.717.7799
PRSRT STD U.S. POSTAGE PAID EDMOND OK PERMIT NO. 84
BECAUSE NOW THERE ARE A LOT FEWER MILES BETWEEN YOU AND THE BEST CRITICAL CARE AVAILABLE.
Of course you’d drive miles out of your way to get to the best, most sophisticated critical care in the state. But now you don’t have to. INTEGRIS Health Edmond proudly announces the opening of the area’s only dual plane heart catheterization lab. So now outcomes for heart patients are more successful than ever before. And with the newly launched LIFENET System, connecting EMS teams with the hospital team at the point of the emergency, response times are faster than ever, too. In fact, on October 6, Edmond resident Todd S. experienced this life-saving difference for himself. He called 911 when he began having chest pains. When EMSA arrived at his home near Bryant and 2nd Street, they connected to INTEGRIS Health Edmond via LIFENET, verified it was a severe heart attack and took him straight to the response team awaiting his arrival. Within 50 minutes, he was recovering from the stent procedure that saved his life. The time he saved by not having to travel another 20 minutes to an equivalent hospital added precious time to his life. Today, Todd says: “It’s very reassuring to know we have such advanced heart care in Edmond.” INTEGRIS Health Edmond. No one else is closer. No one else is so far ahead.
The Most Challenging Healing.™ integrisok.com/edmond