Jul/Aug 2021 Busline Magazine

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CONTENTS

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A

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JULY/AUGUST 2021 Published by Rankin Publishing, Inc. www.buslinemag.com

E

Electrification Of Fleet One Of Many Highlights At LADOT .................................................8 Midwest Transportation Company Thrives Following Devastating Impact Of COVID-19.................................................24

Speaker Paul Rutledge Shares Advice On Emergency Planning & Recovery

Is Your Company Prepared? ...................30

41 RAPID RESPONSE .........................Page 6 INDUSTRY NEWS...........Pages 58, 60-62

NOVEMBER 2021 November 5-9 National Association For Pupil Transportation (NAPT) Annual Conference/Trade Show Grand Rapids, MI Info: 518-452-3611 November 7-10 APTA TRANSform Conference & Expo Orlando, FL. Info: 202-496-4800

November 7-11 Community Transportation Association of America (CTAA) Expo Richmond, VA Info: 800-891-0590 JANUARY 2022 January 8-11 American Bus Association (ABA) Marketplace 2022 Grapevine, TX Info: 800-283-2877

January 23-25 National School Transportation Association Midwinter Meeting Key Largo, FL Info: 703-684-3200

FEBRUARY 2022 February 23-27 United Motorcoach Association (UMA) Motorcoach Expo Long Beach, CA. Info: 800-424-8262 MARCH 2022 March 13-15 APTA Legislative Conference Washington, D.C. Info: 202-496-4800

MAY 2022 May 1-4 APTA Mobility Conference Columbus, OH Info: 202-496-4800

Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2021 Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

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Alternative Fuels/ Hybrid Vehicles ABC Companies........................34 Motor Coach Industries ...........36 Complete Coach Works............36 Hometown Manufacturing........37 BYD ..........................................38 New Flyer .................................40 Proterra ...................................40

ON THE COVER: LADOT Acting Chief Of Transit Programs Kari Derderian is shown with one of the transit system’s BYD buses.

LADOT provides public transportation in Los Angeles, CA. See page 8.

CALENDAR OF EVENTS

OCTOBER 2021 October 4-6 Canadian Urban Transit Association (CUTA) Annual Conference & Transit Show Virtual Event Info: 416-365-9800

Busline Vehicle Showcase:

EDITORIAL & CORPORATE OFFICES

Rankin Publishing Co., Inc.

Linda Rankin, Publisher 204 E. Main Street • P.O. Box 130 Arcola, IL 61910-0130, USA Email: rankinmag@consolidated.net Website: www.rankinpublishing.com (800) 598-8083 (U.S.) • (217) 268-4959 Fax: (217) 268-4815 Editorial: Harrell Kerkhoff, Editor Rick Mullen, Associate Editor Design: David Opdyke, Kris Bott Reception: Carrie King

Advertising Contact Kevin Kennedy @ 813-502-6672 Email: kevloraz@gmail.com Or Linda Rankin @ 800-598-8083 Fax: 217-268-4815 Email: rankinmag@consolidated.net

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Company

Website

ABC Companies

abc-companies.com

APTA EXPO

aptaexpo.com

17

Bitzer

bitzerus.com

27

Micro Bird Commercial

BYD

byd.com

15

Motor Coach Industries

American Battery Solutions BASE USA

Page #

americanbatterysolutions.com baseusa.com

BRC Group

brcgroup.ca

Camira

camirafabrics.com

CBM NA

cbmcompany.com/en/

Chestnut Ridge Foam

crfoam.com

Diamond Manufacturing

diamondmfg.com

Continental

3

2

7

22

61

25

28

continentalaftermarket.com

14

Dixie Electric Ltd.

delstar-hd.com

60

Factory Direct Bus Sales

factorydirectbussales.com

Driverge Vehicle Innovations

driverge.com

62 16

13

Company

Website

Page #

Hometown Manufacturing

hometown-mfg.com

LiquidSpring LLC

liquidspring.com

11

Kelderman Air Suspension Systems kelderman.com Marathon Brake Systems

23 20

MarathonBrake.com

9

mbcbus.com

32

Midwest Bus Corporation

midwestbus.com

18

Prevost

prevostcar.com

5

mcicoach.com

63

Reyco Granning

reycogranning.com

10

SanUVAire

SanUVAire.com

19

Safety Vision

safetyvision.com

Service Insurance Sutrak Temsa

serviceins.com

62

sutrakusa.com temsa.com

Vanner Power

26

vanner.com

12

64

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O

LADOT Acting Chief Of Transit Programs Kari Derderian

By Harrell Kerkhoff, Busline Magazine Editor

ne hundred percent electrification of its bus fleet and having the infrastructure in place to support that electrification — by the 2028 Summer Olympics in Los Angeles — is the plan at the Los Angeles Department of Transportation (LADOT).

“LADOT started purchasing alternative-fuel vehicles in 1998, first powered by propane and then CNG. We are now focused on being 100 percent electric, with a fleet of 500-plus buses, by 2028 — and doing our best to make sure that happens,” LADOT Acting Chief Of Transit Programs Kari Derderian said.

It was announced in 2020 that LADOT placed an order with BYD for 130 electric buses, continuing an already established relationship between the two entities.

“We currently have four BYD electric buses in our fleet, and they have performed very well over the past three years. We received those vehicles through a grant program, helping us gain valuable experience with electric buses at LADOT,” Derderian said.

Additional procurement work paved the way for the 130-bus order, which is part of an expected overall increase of 155 electric buses at LADOT in the near future.

“Our relationship with BYD has been great,” Derderian

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said. “It helps that they have a facility close by, in Lancaster, CA, which our maintenance support staff can easily visit. That provides us with a hands-on approach, as it relates to maintaining our electric buses.”

Of course, in order to run a large fleet of electric buses, a transit provider must also have the infrastructure in place to support such a move. That focus has been ongoing at LADOT, and involves four existing locations within the city limits of Los Angeles, with plans for a fifth.

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“One facility is located in Plans are also in the works the southern region of the for a fifth facility, with space city, where there are plans to be leased from the Califor improved infrastructure fornia Department of Transto meet electric bus requireportation (Caltrans). ments. There are two other “We are waiting on a grant facilities involving bus yards, to be announced by Electrify which we previously leased America, which if approved, and which were recently purwould assist us in electrifychased by LADOT. One is ing that facility and using it located on the north end of as a mid-day layover stop the city, while the other is lofor our Commuter Express cated in the middle of our fleet,” Derderian said. service region,” Derderian Currently, the fleet at LADOT representatives keep busy monitoring a transit system that covers the entire city of Los Angeles. said. “There is a process unLADOT consists of approxderway at both locations for imately 375 buses, with proimprovements to be made, including infrastructure buildout jections announced to eventually increase that number to designed for electric buses.” around 520 buses.

The fourth facility Derderian discussed is LADOT’s new downtown location, originally designed to handle vehicles BIG CITY, BIG NEEDS powered by CNG. During mid-construction, plans were adocated in a basin in Southern California, adjacent to justed to include capabilities for electric bus use, involving the Pacific Ocean, Los Angeles is the second largest charging stations. city in the United States, with a population of nearly “We are working to standardize our entire charging infrastructure, allowing for different types of electric buses,” 4 million. It encompasses over 400 square miles, all of which is within the service region of LADOT. Derderian said.

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“We are not a traditional “There are approximately 220 buses in transit agency. Instead, we are a the DASH fleet. Most are 30-footers, bureau within a department with some 35-foot buses. We find the within a city. Our policies and smaller vehicles are less intrusive for guidance are set by the Los Anour area communities.” geles City Council and the A recent proposal has been develmayor,” Derderian said. oped for the implementation of 10 adLADOT was established as a ditional DASH routes at LADOT, of department in 1979, while its popwhich four have already received fundular Downtown Area Short Hop ing approval by the Los Angeles City (DASH) service started in 1985.

Council and the mayor.

“It’s up to the council and mayor to Eventually, DASH services decide the fate of the remaining six under LADOT guidance began in routes,” Derderian said. “LADOT will other communities within the conduct the necessary planning and city limits, as additional funding background work if, and when, fundbecame available. An LADOT ing becomes available for those addiCommuter Express program, intional routes.” volving larger buses, followed The LADOT Commuter Express and focused on morning and program, meanwhile, involves 14 evening peak service offerings.

Keeping safe during the COVID-19 pandemic “Along with our main downlonger routes across the city and aphas required LADOT drivers to wear masks. town DASH service, that now feaproximately 110 buses. tures five routes, there are 27 other community DASH “They are very comfortable, over-the-road coaches that inroutes, each named for the community it serves. DASH is a clude reclining seats and individual air conditioning convery community-based and focused system,” Derderian said. trols,” Derderian said.

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Also provided by LADOT is its Cityride transportation assistance program, for qualified individuals age 65 or older and those people with disabilities. Participants must also reside in Los Angeles or select areas of Los Angeles County.

The program includes Cityride’s Dial-A-Ride (DAR) services, permitted taxicab rides and free DASH bus rides. There are currently 44 LADOT cutaway buses used for Cityride.

“When Dial-A-Ride demand exceeds the availability of our vehicles, LADOT assigns specific trip requests to participating taxi companies, at a lower subsidy, for passengers,” Derderian said.

The LADOT Charter Bus Program, meanwhile, is de-

signed to assist senior, youth and disabled groups in Los Angeles with free or subsidized charter bus services, helping them attend various educational, recreational and cultural events in the region. Events/destinations often include trips to the beach, amusement parks, museums, theaters and sporting events. Service is provided on motorcoach, school and wheelchair-accessible vehicles, and is available throughout the year on a first-come, first-serve basis.

The newest transportation service by LADOT, which has been temporarily suspended due to the pandemic, is LAnow.

It’s an on-demand, shared-ride service designed by its users.

A person can schedule a ride either through the LAnow smartphone app, online or by phone.

Once reserved, the user meets a participating vehicle at a scheduled LAnow pick-up/drop-off point. Within the service area, pick-up/drop-off points are never more than one-quarter of a mile away from the user.

“LAnow is in its infancy and remains a pilot program,” Derderian said. “There are six peak buses scheduled for that service.”

He added that throughout the history of LADOT, adjustments have been made as the definition of “transit” constantly changes.

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vehicles,” Derderian explained. “That includes our automated passenger counters, which were recently certified, helping to improve our reporting efforts to the (Federal Transit Administration’s) National Transit Database.”

P

MOVING PEOPLE DURING A PANDEMIC

rior to COVID-19, LADOT vehicles totaled 9.5 million vehicle miles during FY 2019, which included 6.9 million revenue miles. Although overall passenger counts since the start of the pandemic have decreased, current ridership numbers indicate approximately 19 million rides have taken place within the past year for LADOT’s DASH program, 2 million rides for Commuter Express and 200,000 rides for Cityride.

“There was less COVID-19 impact on our DASH services than our Commuter Express,” Derderian said. “We did reduce some DASH services in our communities, by about an hour a day. It was very minimal, as DASH remains essential transportation for various communities. Even during stayat-home orders, people still needed groceries and to make necessary medical appointments. It’s also important that essential workers have transportation options.”

It was learned that a high percentage of riders for one particular DASH line (during the height of the pandemic) consisted of custodial staff members, health care workers, home

care providers and other essential employees — all trying their best to keep Los Angeles on its feet.

“It showed us that, even in the car capital of the world, bus travel remains an essential building block that keeps things going,” LADOT Director of Public Information Colin Sweeney added.

The COVID-19 pandemic has had a greater impact on LADOT’s Commuter Express, where services had been reduced by 50 percent.

“The reduction was due to lower demand, as more people were staying home,” Derderian said. “We were able to meet the needs of those riders who still needed to get to certain places, such as their offices.

“Adjustments were also made to our Cityride service, which involves the senior community and people with disabilities. Of course, many of those riders were reducing their travel time anyway, trying to avoid exposure to COVID.” The pandemic did require certain LADOT vehicles to be used in other ways. Buses were needed as shuttles for the homeless population, and for transporting food to various communities.

“The city council placed several of our Cityride vehicles on standby, to be used as needed. We are always willing to provide transportation to those communities within the city that are in need,” Derderian said.

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across many parts of the United States, including California, LADOT officials continue to monitor the situation as it relates to transportation.

“We have worked to return all of our services back to normal, but continue to make adjustments due to the continuing pandemic. It’s important that LADOT, and all city officials, monitor changing dynamics, including future transportation needs,” Derderian said. “There are also new forces at play within transit, as the pandemic changed some people’s commute patterns. In response, adjustments are constantly being reviewed.

“As of now (early August), we are scheduled to bring back our on-demand LAnow pilot program after the Labor Day weekend, and are excited to see how that service takes off.”

Due to COVID-19, LADOT continues to implement specific guidelines for passengers and drivers involving all of its vehicles and transportation services. That includes: n All drivers have been issued and are required to wear masks; n All passengers are required to wear masks covering their nose and mouth while riding LADOT vehicles; n No seating is allowed immediately behind the driver; and, n Buses are to be deep cleaned each night.

LADOT representatives continue to monitor guidance is-

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sued by the U.S. Centers for Disease Control and Prevention, State of California, and the Los Angeles County Department of Public Health.

Among the first steps taken by LADOT, as COVID-19 cases began to appear in the Los Angeles area, was to stop front-door bus boarding. The ban continued until shields could be installed to better protect drivers from the spread of the virus.

“At the same time, we started providing face masks and hand sanitizer on our buses, which we continue to do. We also limited our bus occupancy to approximately 50 percent,” Derderian said. “It helped that our real-time bus arrival system can inform people of the current capacity regarding an approaching bus. We continue to use technology to help our passengers better choose the right vehicles for their needs, and to properly navigate the entire transportation system at LADOT. “We also provide public announcements to encourage passengers to keep their distance while on a bus, and to continue wearing face masks.”

Derderian expects the pandemic will leave its mark on future bus travel, once COVID-19 cases cease for good. However, it’s hard to predict what those changes will be related to travel.

“At LADOT, we have our ‘radar’ up, trying to see if any new transportation patterns are developing, and if new dynamics

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“We continue to use technology to help our passengers better choose the right vehicles for their needs, and to properly navigate the entire transportation system at LADOT.”

T

A RELIANCE ON QUALITY EMPLOYEES

he vast majority of people who work under the LADOT banner do so through various contracting companies. That does not mean that their service and dedication are not truly valued, and appreciated, by LADOT representatives.

“LADOT employs a staff of 40, while approximately 1,400 people work for us through various contracts,” Derderian said.

are beginning to take shape,” he said. “One thing we have noticed, many of the communities we serve have reacted differently to the pandemic. In certain areas, ridership came back right away and is now overwhelming our system with passengers. Other areas have shown slower demand. When operating in a city as large as “I do think LADOT is nimble enough to Los Angeles, which includes a service area of customize the various services we provide to 400 square miles, it’s very difficult to simply say, ‘This is what we are going to do across the different communities. ... We also conduct board for the future.’ studies to see how certain demographics can “I do think LADOT is nimble enough to customize the various services we provide best be served by our transportation system.” to different communities. Especially with our DASH service, we are able to connect with each community and help with their specific needs. “Over the years, we have perfected the procurement We also conduct studies to see how certain demographics process at LADOT, including the awarding of employee can best be served by our transportation system. We take contracts. We also follow and monitor such areas as driver that information, absorb it and then use it in our planning training policies, pertaining to those contractors. It’s important that we make sure all LADOT representatives meet process as LADOT moves forward.”

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certain standards, such as those involving safety and customer service.”

Although all employees are important, when it comes to transporting a person from one place to another in a large vehicle, it’s hard to imagine a position that comes with more responsibility than that of a driver.

“We are fortunate that many of our drivers make a career at LADOT. Even if a contract changes, due to the policies we have in place through a workers retention ordinance, our drivers will remain at LADOT. The contractor may change, but the drivers do not,” Derderian said. “It’s important to remember that many of our drivers operate on the same bus routes every day. They become very familiar with our passengers and become a part of the community.

“We want all LADOT drivers to be professional, courteous, responsive to the clientele and capable of safely operating their vehicles — that is what makes a good bus driver.”

Like many transportation providers, LADOT officials have faced recent challenges in finding new drivers. It’s a process that continues to be monitored.

“We are currently looking at new approaches to driver recruitment. The good new is, once we find a good driver, that person usually stays with LADOT for a long time. It’s not uncommon to have drivers stay for 20-plus years,” Derderian said.

Customer service is another area that drivers, and all

Mechanics at LADOT work to keep a large fleet of buses on the streets in Los Angeles.

LADOT employees, are asked to provide for the benefit of continued ridership. According to Derderian, customer service comes in different forms.

“I don’t want to sound too simplistic, but what is truly important to most of our riders is pretty basic. They seek safety, on-time performance and cleanliness,” he explained. “We work hard to excel in all of those areas, as well as provide modern technology, which helps our passengers in many ways. For example, cameras on our vehicles increase

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security, while real-time arrival systems allow passengers to better calculate when a bus is due to arrive, instead of having to wait at a bus stop for 20 minutes.”

In order to get the word out, pertaining to the many transportation services it provides, various LADOT representatives are proficient in different marketing programs. That often involves social media promotions and community-focused outreach.

“There are all types of ways we reach more riders. It includes brochures in 11 languages, and working with various business leaders, letting them know how their employees can benefit by using our Commuter Express program,” Derderian said. “Overall, I feel we have developed a loyal ridership, based on the various services that we provide. LADOT has very strong brand

equity, and we work extremely hard to protect that brand. It’s important that our services, such as DASH and Commuter Express, continue to receive strong and positive recognition within the various areas of Los Angeles that we operate.”

While located in a part of the country famous for its freeways and personal vehicles, Derderian feels public transportation has received favorable response, over the years, from many residents of Los Angeles.

“I think our services mean different things to different people, but we are in a region that has shown consistent commitment by approving various propositions and sales tax increases over the years. That has allowed LADOT to maintain, and improve, its transportation offerings,” he said. “It goes without saying there is a certain group of people that use our services because they have to, in order to get to work, etc.

As we move forward, attitudes of discretionary riders are slowly changing, helping to increase ridership in that group.”

W

IT’S A PEOPLE BUSINESS

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July/August 2021

hile the nation, and much of the world, continues to battle the COVID-19 pandemic, there are other challenges that must be addressed by public transportation providers, including LADOT, in order to remain viable in the years, and decades, ahead.

“Challenges are always abundant. Some can be controlled better than others.

From a funding perspective, LADOT’s future is tied to our city’s financial health, and what our policy makers want to do,” Derderian said.

“Fortunately, LADOT has been very competitive when it comes to receiving grants. It has a proven track record of not only receiving grants, but delivering on what those grants are intended to achieve.”

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Despite constant challenges, “What is truly important to most of our riders is Derderian was optimistic when asked about the future of public pretty basic. They seek safety, on-time performance bus travel in, and around, Los and cleanliness. We work hard to excel in all of those Angeles.

“It helps that our region continareas, as well as provide modern technology.” ues to invest in various forms of transportation. That involves not “Most importantly, public transportation provides workers only bus travel but other modes as well, such as rail. For example, a huge project is underway involving a people mover with the opportunity to serve a large group of people within project at the Los Angeles International Airport,” he said. a community — especially those who rely on its services.

“There are many positive signs that involve public transporta- That is very satisfying, to hopefully better the quality of life tion’s development in the region. Such work includes additional for many people. Helping improve the environment is also bus-only lanes and signal priority technology, which is needed an important part of our work.” on congested streets. The end result is to make the bus trip more efficient and advantageous for passengers.”

Derderian is also bullish on public transportation as a career choice, one that he said has served him well for many years.

“I have been at it for a long time, and think it’s a fantastic career and a great industry. It provides many options for all Contact: Los Angeles Department of Transportation, types of individuals,” he said. “It’s both a challenging and 100 S. Main St., 10th Floor, changing industry. The dynamics are always shifting, Los Angeles, CA 90012. which requires its participants to shift as well. New techPhone: 213-972-8470. nology also continues to take shape in this line of work, Email: ladot@lacity.org. touching such areas as bus electrification and improved Website: www.ladot.lacity.org. communication methods.

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www.kelderman.com BUSLINE

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Timi’s Tours Vice President Jack Kaufman

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By Rick Mullen, Busline Magazine Associate Editor

n 1992, Timi Kaufman, who was working for Basket and Home Goods Manufacturing Company, began hosting tours to her employer’s facilities. That initial exposure to the touring industry led her to eventually open Timi’s Tours Transportation, in Moweaqua, IL.

“Timi’s Tours started in 2006 as a retail tour operator that did not own any buses,” said Vice President Jack Kaufman, Timi Kaufman’s son, during a recent interview with Busline Magazine. “At that time, we just booked tours using chartered vehicles.”

In 2008, Timi’s Tours purchased a motorcoach. Then, the Great Recession hit and diesel went to $5 a gallon, causing the company to opt out of the coach side of the business, Kaufman said.

For a long time, Timi’s Tours booked trips from coast-to-coast through a Midwest provider.

Then, in 2018, that company went out of business.

“We were looking for another motorcoach company provider that met our standards,” Kaufman said.

“When we couldn’t find one locally, or at a price we could pay, we decided to purchase a brand new, full-sized 45-foot motorcoach.

“We now have eight full-sized motorcoaches in our fleet. In addition, we operate a 35-foot midsized limo coach, and we recently took delivery of two 27-passenger minibuses. We also have three executive vans and an SUV.” Prior to the COVID-19 pandemic, Timi’s Tours operated only full-sized motorcoaches.

“Pre-COVID, we had nothing but full-sized motorcoaches,” Kaufman said. “We owned nothing small, and I would have told you then I would never run anything smaller than a full-sized coach.”

Seeing opportunities during COVID, as people became more concerned about being in larger crowds, Timi’s Tours purchased several smaller passenger vehicles.

Of the many amenities on Timi’s Tours’ vehicles that passengers especially appreciate is more leg room, which the company provides. Indeed, its 60-seat passenger

coaches are outfitted with 52 seats, which provides for more room and comfort.

“Leg room is a big thing. We have a lot of clients who really like the additional room,” Kaufman said. “We only order coaches with high-spec options. We don’t order anything basic. Amenities on our coaches include color changing lights, wood floors and woodgrain console racks. They all have Wi-Fi, 110-volt outlets at every seat and tray tables — all options that people are demanding. We really want our coaches to be a luxury product.”

Kaufman is excited about the technological advancements on today’s modern motorcoaches, including adaptive cruise control and automatic emergency braking systems.

“We have had incidents where accidents have been prevented when drivers did not have time to react, but the coaches did. So, emergency braking systems are definitely among the technological

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advancements we really like,” Kaufman said. “In addition, we have fleet metrics and cameras, to ensure our drivers are being held to our high standard. The cameras also offer protection for operators if somebody calls and says this happened or that happened.

We can physically see Timi’s Tours' newest facility, left, and its headquarters, right, are both located in Moweaqua, IL. what happened and deterin the area, but I think we have carved a name for ourselves in mine if subsequent action needs to be taken or not.”

All of the company’s coaches run on clean diesel and include terms of having a modern luxury fleet and giving our customers emissions equipment. However, there is the possibility that some what they ask for. I like to say, we don’t tell a customer ‘no.’”

Indeed, Timi’s Tours’ modern, attractive luxury fleet may be its electric powered vehicles are in Timi’s Tours’ future.

“There are full-sized electric motorcoaches on the market, but, best marketing tool.

“We have a distinctive livery on the vehicles and we try to keep in my opinion, they are less viable for over-the-road use because of their limited range,” Kaufman said. “We are, however, looking that brand consistent throughout the entire fleet. Most of our at purchasing some electric corporate shuttle coaches. We think coaches are a signature gray color,” Kaufman said. “Meanwhile, electric buses are a great option for fixed-route service, and I pre- as quickly as we have grown, we haven’t had the chance to repaint some vehicles, but we will get that accomplished. dict, over time, that is where we are headed as an industry.”

“We also have a very significant presence on Facebook, So, what place has Timi’s Tours carved out for itself in the competitive motorcoach market in Illinois? Kaufman had some where we have a huge following. Furthermore, we advertise in print, and we send a catalog to all our clients twice a year, conthoughts on the subject.

“We have established ourselves, certainly in the tour aspect of taining information about our tours. The catalogs are a pretty the business, as the leader in downstate Illinois,” Kaufman said. significant expense, but we see a return on investment by send“Our charter side is a lot newer than some established companies ing them to customers.”

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Working diligently to make sure customers are happy with the service are Timi’s Tours’ 37 employees, 20 of whom are drivers.

“We operate a full-service maintenance shop, which includes technicians and a cleaning staff,” Kaufman said. “We also employ office staff, dispatchers, people who book tours and tour guides who go on trips. In addition, we have an office manager and an operations manager for the charter side of the business. A lot of people wear more than one hat.”

The maintenance shop is open to people needing maintenance on vehicles not part of the Timi’s Tours’ fleet, including buses, RVs, semi trucks, etc.

“We do whatever we can to help people,” Kaufman said.

Timi’s Tours has a full-time crew that performs the important task of keeping coaches sparkling clean.

“The cleaning crew members only maintain our motorcoaches.

They wash and detail them, clean the interior and disinfect the buses,” Kaufman said. “During slower times, the crew will pull a bus off-line for a ‘deep’ cleaning, spending up to 12 hours on the interior of one bus. We ensure that every time a coach arrives at a customer’s location, it looks ‘showroom’ new.”

While the coaches look like they came off the showroom floor at the beginning of a trip, drivers, while on the road, are given what they need to “touch up” the buses.

“All the buses are outfitted with disinfecting lights, spray, mops and brooms for drivers to use to keep them clean during over-theroad trips,” Kaufman said. “In addition, drivers are allowed, at their discretion, to take their coaches to another bus company or a commercial facility to have them washed.”

Furthermore, Timi’s Tours is AssurCLEAN certified.

AssurCLEAN is a program of the United Motorcoach Association, which certifies that companies have complied with stringent safety standards in regards to cleaning procedures.

Timi’s Tours’ staff has been extensively trained in the use of disinfection machines, techniques and cleaning agents. All vehicles in its fleet are coated with a product, providing a durable long-term disinfection coating that kills and inhibits the growth of problematic bacteria, fungi, algae, protozoans, viruses, and other microorganisms that can inhabit surfaces, according to the company.

“We really pride ourselves in having a nice, modern, clean fleet.

We want passengers to step on a bus and say, ‘wow,’” Kaufman said.

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TIMI’S TOURS’ LOCATION IS BENEFICIAL

oweaqua is located in central Illinois. The current population of the village is 1,856 people, based on projections of the latest U.S. Census estimates, according to worldpopulationreview.com. The town is located about 16 miles south of Decatur, IL, with a population of 103,019 residents.

“We are in a nice central location with easy access to several mid-sized and larger cities. We have customers who like to travel to those cities,” Kaufman said. “We are also close enough to bid work in the larger cities.”

Close by are the cities of Springfield, the state capital, the twin cities of Bloomington/Normal and Champaign/Urbana, as well as Peoria. Outside of the Chicago metro area, also known as Chicagoland, Springfield, with a population of 113,010 residents, is the second largest city in the state, behind Rockford.

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In addition to traveling in the state of Illinois, Timi’s Tours’ coaches can be found transporting passengers throughout the lower 48 states and Alaska. The company specializes in tours, charter bus service and airport shuttles.

“A lot of our work involves over-the-road trips,” Kaufman said.

“For example, we just had a tour return from the Badlands and Black Hills of South Dakota. We are currently conducting a trip in Michigan, and we have a trip scheduled to Idaho and Montana. So, we have buses traveling many miles on the nation’s highways, going to a lot of exciting destinations.”

Timi’s Tours operates from two facilities in Moweaqua, one of which is brand new, having been constructed during the past year.

“Our first location is our main office, where day-to-day business, dispatching, etc., is conducted,” Kaufman said.

The second floor of the main office is an apartment that drivers can use.

“A number of our drivers live one to two hours away, including one who lives in South Dakota,” Kaufman said. “He commutes to work and stays in the apartment the entire time he is here.”

About two blocks from the main office is Timi’s Tours’ new facility, which contains a full office for dispatching, etc. That space is not currently being used.

“The new building is very modern. At this point, we haven’t quite grown into the office space, yet,” Kaufman said. “Otherwise, the facility has two maintenance bays, one of which has an underground pit so we can service the underside of buses, make oil changes, etc. Upstairs is another two-bed apartment for drivers.”

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LOOKING FOR DRIVERS WHO HAVE PASSION AND COMPASSION

ne definition of “passion” is “an intense desire or enthusiasm for something.” The dictionary defines “compassion” as “sympathy and concern for others.” Timi’s Tours seeks drivers who possess both traits.

“I understand sometimes negative things happen on a trip.

Drivers are human, and it is all in how they react to less than desirable situations,” Kaufman said. “The biggest factor is having passion and compassion, along with a ‘roll with the punches’ attitude. This industry is so fluid and changes can happen at the last minute, such as having to reroute a trip. Therefore, we want drivers who are willing to do whatever it takes to get the job done.

“We definitely want drivers who have great personalities and put smiles on customers’ faces when they board a bus.”

Finding good drivers is a challenge for many transportation providers, and Timi’s Tours is no exception.

“We struggle, like everybody else at times, to find drivers. In a lot of ways, our drivers are our best source to recruit new operators,” Kaufman said. “We have a lot of drivers who are very active in interacting with other drivers, telling them what it is like to work at Timi’s Tours. They tend to bring people in the door who want to work here.”

Indeed, Timi’s Tours awards a bonus to current employees for each candidate they bring to the company who gets hired.

“We have flyers employees can hand out with information about

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Shown, left to right, are company representatives Jack Kaufman, vice president; Gina Holloway, safety & compliance specialist; Cortney Elizabeth, dispatcher; Catherine Evans, office manager; and Justin Johnson, charter operations.

Timi’s Tours and what we are looking for in a driver,” Kaufman said.

“Our employees have brought us many good, qualified drivers.”

Beyond just the flyers, a Timi’s Tours employee might bring to the company someone he/she had previously worked with at another agency, or knew personally who would be a nice addition to the company’s culture.

Also attractive to potential new hires is the fact that Timi’s Tours pays well and has good benefits.

“Pay is one of the driving factors for people who are seeking a new job. Therefore, the more you pay, the better applicants you are going to get, and the happier your current employees are going to be,” Kaufman said. “While we were already offering pretty high pay for the industry, we just raised it 25 percent for all drivers across the board, and we raised our per diem 20 percent.”

There are, however, a couple of potential road blocks to finding drivers that Timi’s Tours must navigate.

“We do not have a minimum requirement when it comes to experience. We would be happy to train new hires how to operate a motorcoach,” Kaufman said. “The problem is, our insurance company requires a candidate to have a commercial drivers license (CDL) at least two years before we can hire him/her. That is something that is difficult and restrictive in the industry. It is hard to find drivers who are qualified and who have had a CDL that long.

“One exciting project we are currently undertaking is working with a local community college that is offering a motorcoach driver training institute to develop a training program.

People completing the training will receive an accredited certificate, which will wave the two-year CDL requirement. Timi’s Tours is going to donate a bus to be used in the program.”

Another potential roadblock to hiring qualified drivers, has to do with drug screening, which Timi’s Tours requires.

On January 1, 2020, Illinois legalized the use of recreational marijuana for adults. The good news is drivers who have their CDL’s tend to not use the drug, as they realize possession of marijuana remains illegal at the federal level. Therefore, drug testing is not an issue with them, Kaufman said.

On the other hand, for people looking for a job in public transportation that does not require a CDL, the possibility of undergoing drug testing can be a deal breaker.

“I have had drivers applying for non-CDL positions who, when I mentioned drug testing, got up and left the interview, saying, ‘OK. Thank you. Have a nice day,’” Kaufman said.

All Timi’s Tours employees are well-versed in the company’s customer service philosophy.

“Again, I like to say we never tell a customer ‘no,’” Kaufman said. “We bend over backwards and go that extra mile to make the customer happy, even if that is an extra expense for us. We are very much oriented around finding what our customers like.

“For example, if there is a customer who has a favorite candy, maybe when he/she gets on a bus that candy will be there. Also, we will send a birthday card to a customer, or a bereavement July/August 2021

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Is Your Company Prepared?

By Harrell Kerkhoff, Busline Magazine Editor

Speaker Paul Rutledge Shares Advice On Emergency Planning & Recovery

rises, emergencies and disasters happen.

While going through the ERM process, it’s It’s a fact of life. When they do happen, good to rank each type of risk according to its: companies that best survive are the ones likelihood, severity and velocity. Ranking mitigawith a well prepared plan in place. The old line, “It tion is also important and involves: type, cost and will not happen here,” simply will not do, accordvelocity.

“When it comes to understanding velocity, it’s ing to Paul Rutledge, vice president of risk and good to look at two extreme examples. A fire reploss control, for Masters Gallery Foods Inc. Rutledge presented, “An Ounce Of Prevention, A resents high velocity, as its impact is felt immediPound Of Cure — Emergency Planning & Recovately. On the other hand, if your company is hit ery,” during a recent educational institute webinar. with a class action lawsuit, that could take years “Even though it’s not always fun to do, it’s imto impact your organization. It has low velocity,” portant to plan for the unthinkable. There are a lot Rutledge said. of things a company leader should think about He added that ERM involves true prevention folwhen it comes to crisis management,” he added. lowed by mitigation.

Included in that list are: fire and weather dam“If you can’t prevent a crisis from taking place, age, lawsuits, workplace accidents, active shooter then it’s about mitigation. That is how you lower incidents, product recalls, threats made to employyour risks as an organization, by putting in the right Paul Rutledge ees, issues with OSHA, EPA and FDA, infectious mitigations at the right spots,” Rutledge said. disease control — the list keeps growing and growing.

It’s not uncommon for companies to identify 50 to 150-plus risks “We must have a plan in place for handling different crises. I present within the organization. A lot of those risks can be identified have dealt with almost every one of those listed in my 30 years of through company interviews, such as with owners, other top level experience. Hopefully, you can’t say the same, but I hope you management and production staff. The idea of such interviews is to spend time preparing for all of them,” Rutledge said. “The unthinkgain different perspectives pertaining to various risks involved at a able does happen.” specific company. Often the next step is to prioritize the top five to 25 risks, and then develop corresponding mitigation plans.

BEFORE THE CRISIS “It’s Ok to start with a few risks at a time. A lot depends on reaving made proper preparations, before a crisis or risk event sources. Planning takes money and time. It’s important to prioritize actually occurs at a business, is often the difference between and reprioritize,” Rutledge said. “Always keep the process moving. survival or disaster, according to Rutledge.

It’s easy to put things on the back burner and cancel meetings, but you Early planing involves: have to keep the process moving.”

• Enterprise Risk Management (ERM); DURING AND AFTER THE CRISIS • Emergency, Crisis Management and Disaster Planning; and, hen a crisis does occur, having an Emergency Action • Business Continuity Planning.

“The very act of going through those steps often provides the best Plan in place in critical, especially as it relates to keepthinking. ERM helps identify the biggest risks to a business; Emering employees safe and structures sound. The next step gency, Crisis Management and Disaster Planning all involve is Crisis Management, followed by Business Continuity and plans one should make before a crisis; and, Business Continuity Disaster Recovery.

Planning revolves around what to do after a crisis actually occurs,” Rutledge explained that an Emergency Action Plan is designed Rutledge said. “Taking such steps may not stop things from hapto be put into place during the first four to six hours of a crisis. The pening, but they can prevent a big economic pitfall as a result of a plan can involve 911 officials, local emergency planning commitcrisis or emergency. tees and HAZMAT preparations.

“ERM is a very interesting tool. It started in the financial sector, and “The main goal of an Emergency Action Plan is to properly respond was picked up by different businesses and industries as a way to propto a situation as it develops. It should involve how to get people to erly identify, and manage, risk.” safety, making sure resources are available and arriving, and starting ERM can help company leaders focus on identifying risks that can some type of company preservation,” Rutledge said. derail a business, preventing it from accomplishing strategic goals, Other steps include: including making a profit and finding new customers. ERM also helps • Implementation of internal calls within a company, designed to companies identify risk tolerance. put specific officials on notice of the situation at hand; “Every company has some type of risk tolerance. For example, if • Implementation of a mass communication system, designed to a company has $1 billion in revenue, generally its risk tolerance is contact all employees; and, around $12 to $20 million. That is a lot of money, but losing that • Sizing up the emergency. amount of revenue would not put the company out of business. When After people and buildings are safe, Crisis Management takes over, you know what your economic risk tolerance is (as a company), and usually lasts up to 72 hours. It often involves: operations, public better decisions can be made when it comes to handling risk,” relations, supply chain, planning, scheduling, sales, marketing and Rutledge said. working with contractors, engineers and human resources.

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“I was involved with a company where a fire had taken place. Our crisis management included getting contractors to the site to evaluate the building, as well as working with our insurance carrier,” Rutledge said. “Crisis management is based on getting resources directed to specific areas. It also involves setting up a work and communications structure. It’s important to have a plan in place before a crisis strikes, one that spells out who is responsible for what.

“Crisis management must include communications, public relations and internal messaging. It’s important to work on controlling and mitigating the emergency, as well as labor planning. Start looking beyond the emergency, to the impact that crisis has on your business. At this point, it’s not too early to start a Business Continuity plan.”

The latter involves planning how customers will soon be supplied with product again, allowing the revenue stream to continue.

Another important step in planning for a crisis involves Disaster Recovery, which includes knowing who to call for each area of support needed. Examples that Rutledge provided include: • Clean Up & Debris Removal — If a company’s building burns down or is destroyed in a storm, who is going to clean the mess?

• Post-traumatic Stress Counseling — For employees who see a crisis unfold, especially if there is an injury, post-traumatic stress is a real possibility. There is also the stress that comes if a business shuts down for a period of time. Employees may start to worry about future paychecks. Such issues should be part of a Disaster Recovery plan.

• Insurance and Insurance Support — Rutledge expressed the importance of making sure insurance brokers will be ready if an event, such as a fire or storm, occurs. He added that insurance carriers are very good at helping their customers try to prevent disasters, through their various resources involving loss prevention.

He added that when it comes to Disaster Recovery, it’s all about, “Who are you going to call?” It’s also vital that those companies that are “coming to the rescue,” are contacted beforehand, so that they will be ready when there is a need.

“It’s important to determine who are the best sources to contact.

Make sure all companies your business is relying on will be available 24/7. If they are not, look for somebody else,” Rutledge said.

“I don’t know why, but a lot of emergencies occur on a Friday afternoon (when people have left for the weekend), rather than 9 a.m. on a Monday.”

He noted that planning for a crisis takes leadership, commitment and drive. The work, however, can have an enormous and long-lasting impact on a business, brand, customers and employees.

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EVALUATE YOUR BUSINESS TODAY efore a disaster strikes is the perfect time for officials to evaluate their company’s preparedness. Crossing all “Ts” and doting all “Is” is much easier before a major event occurs.

Rutledge recommended the following when discussing proper evaluation: • Rely on past experiences of company leaders— “There are many businesses that have members in upper management who have dealt with crises before, whether it’s with their current company or elsewhere,” Rutledge said. “It’s important to ask and learn from them.

They can identify current risk levels within a company.”

• Look at circumstances from the worst possible point of view — “We all like to focus on the good stuff, but it’s also important to identify bad things that can happen,” he said.

• Embrace a plan of action — It’s nice to know that if something does goes wrong, there is a plan in place and people know how to implement that plan.

• Actually teach the plan to those who will be involved — “Don’t draft a beautiful document and just set it on a shelf or place

it inside a folder in a computer. Instead, employees need to be constantly educated and updated on crisis plans,” Rutledge said. “Plans should be taught at a frequency that provides good retention. They should also be specific to what needs to be done. Don’t make them too complicated.”

• Drill the plans — “Pick a crisis that could happen at your business and conduct a drill exercise,” he said. “Drilling is an important component, as it keeps things alive, people thinking, and most importantly, it teaches your people what to do if an emergency occurs.”

• Modify accordingly — Things change. Although Rutledge said checklists are fine to use when preparing for disasters, no two disasters are the same.

“You don’t want to get into the mindset that everything about an emergency or disaster can be covered in a single document.

Plans will always need to be modified. That is where drilling and teaching come into play,” Rutledge said. “When new information presents itself, or your company experiences something it hasn’t experienced before, it’s important to revisit your plans and modify them accordingly. For example, people were not talking about ransomware 10 to 20 years ago. Today, it’s a real threat. Pull out your plans, and modify where necessary, to cover something new.”

He added it’s important to conduct a postmortem for every crisis that takes place. Ask such questions as: What went well? What did we learn? What things did we not see coming? How can we respond differently in the future?

A

CONTROLLING THE SITUATION crisis can test business culture like nothing else, according to Rutledge. And although the timing of a crisis is not controllable, its impact can often be controlled. That can be achieved through proper planning and mitigation. For example, fire suppression equipment can help a facility avoid a serious fire. It’s also possible to lessen, or avoid, negative public relations that can result from a crisis.

“I remember one circumstance where there was a serious injury at a company. After the 911 call was placed, a newspaper reporter came to the scene before the ambulance. That is an example of how things can quickly get out of control,” Rutledge said. “Today, there is Facebook, Snapchat and other social media that people use to rapidly share information. For those businesses that can afford one, a good public relations company can help.

“Many of the crisis management programs I have created focus on public relations. That includes prepared statements, such as those sent to customers. It allows employees and customers to know what has happened, and if the supply of product will be delayed.”

He added that mass communication technology now available is another good way to notify employees and other people regarding a recent event.

“Crisis management is all about how fast your business can properly recover. The order in which a company works on recovery is equally as important. People, such as employees, have to be the top priority. Otherwise, it appears a company is putting profit in front of people, which nobody likes,” Rutledge said. “The next thing that comes into play is the planet. People want to know if an emergency is hurting the environment. After that, it’s about property.

“If you can take care of those three ‘Ps’ — people, planet and property — the fourth ‘P,’ which stands for ‘profit,’ will take care of itself.

When working through a crisis, emergency or disaster, start with heart and make sure you are doing things for the right reasons. If you act with integrity and honesty, you will be fine.”

For more information, contact Rutledge at 1-920-912-4466.

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Minimum Wheelbase .................................................................................................217" GVWR....................................................................................................17,500 - 19,500 lbs Seating Capacity..............................................Payload and Passenger Capacity** EVSE Compatibility........................................Level 2 AC (6.6 kW std / 13.2 kW Opt) Charge Time.............................................................................................15.5 hrs / 2 hrs Peak Power .............................................................................................241 HP (180 kW) All Electric Range*...........................................................................................100 miles Battery Capacity..................................................................................................122 kWh

*All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior.

*All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior. **Payload and passenger capacity can vary and greatly depend on vehicle wheelbase, seating configurations, and other characteristics of features as delviered by the OEM or chassis manufacturer. Equipment added to the base chassis by aftermarket upfitters or equipment installers could also affect payload and passenger capacity.

Ford E-450 The Lightning Electric E-450 is a versatile and trusted platform equipped by Lightning eMotors with a state-of-the-art electric drivetrain which provides a quiet, smooth and familiar driving experience that your drivers will love.

Available in 80-mile and 120-mile range versions, this vehicle provides practical, reliable service while producing zero emissions on the road. Charging is simple and quick, with both Level 2 AC charging and DC Fast Charge supported.

We use the highest-quality components available, including our thermally managed batteries which deliver the best range, efficiency and lifetime of any batteries in the market.

Minimum Wheelbase..................................................................................................176" GVWR...................................................................................................................14,500 lbs Seating Capacity..............................................Payload and Passenger Capacity** EVSE Compatibility .....................................Level 2 AC (13.2 kW) & DC Fast Charge Charge Time ...........................................................................................5.5 hrs / 1.5 hrs Peak Power .............................................................................................241 HP (180 kW) All Electric Range*..................................................80 miles or 120 miles available Battery Capacity................................................................................86 kWh / 129 kWh *All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior. **Payload and passenger capacity can vary and greatly depend on vehicle wheelbase, seating configurations, and other characteristics of features as delviered by the OEM or chassis manufacturer. Equipment added to the base chassis by aftermarket upfitters or equipment installers could also affect payload and passenger capacity.

ABC Companies; 17469 West Colonial Drive Winter Garden, FL 34787 USA; 407-656-7977 E-mail: abcinfo@abc-companies.com Website: www.abc-companies.com Page 34

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July/August 2021

Vicinity Lightning The Vicinity Lightning is a fully electric low-floor transit designed to utilize commercially available components and charging systems to offer an affordable and reliable electric bus. Lower entry and running costs enable transit operators to adopt EV technologies sooner. Short turning radius and compact size allows great maneuverability in any community.

Scaled down for a diverse range of uses including community shuttles, paratransit, university shuttles and other applications. Fully ADA compliant with kneeling and up to 4 wheelchair positions and an optional middle access door.

Powered by sustainable energy sources with a creative design and use of materials reduce overall carbon footprint. Electric propulsion system designed with maximum efficiency in mind to reduce energy consumption and increase range.

Overall Length...............................................................................................................28' Overall Height...............................................................................................................9.8' Overall Width.............................................................................................................96.5" GVWR..................................................................................................................22,000 lbs Seating Capacity ................................................................................................Up to 34 All Electric Range*................................................................................Up to 185 miles Battery Capacity.......................................................................................168 - 252 kWh *All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior.

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ABC Companies

ABC Companies

Diesel to Battery Electric Repower Van Hool

Van Hool CX45E — Battery Electric

Diesel to Electric RePower Process: Inspection for mechanical and structural integrity required for new battery electric components.

De-contenting of equipment and components required for batteries, controllers, electric drive and auxiliary motors.

Refurbishment of donor coach to customer specifications ranging from cosmetic and interior to suspension and mechanical.

Repower including the complete installation and integration of all vehicle controls and systems.

Commissioning of each vehicle to ensure thorough testing and quality control compliance.

Overall Length...............................................................................................................45' Overall Height .......................................................................................................11' 10.5" Overall Width...............................................................................................................102" GVWR.............................................................................GVWR based on donor vehicle Seating Capacity...............................................................................Per configuration All Electric Range* .................................................................................165 - 195 miles Battery Capacity ............................................................660 kWh Octillion Batteries *All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior.

The new Van Hool CX45E will utilize the proven CX platform. A fully electric drivetrain designed to deliver exceptional operational, environmental and passenger benefits will power the CX45E. The CX45E is designed to: • Eliminate hundreds of thousands of pounds of greenhouse gas emissions per year; • Save customers tens of thousands of dollars on fuel and maintenance costs ; • Provide a more comfortable and quieter coach experience for riders.

Notable CX45E equipment features and highlights include: • Outside dimensions same as current CX diesel models; • Passenger seating same as current CX models; • One (1) door version is standard, second door is optional; • Center positioned ADA lift is optional.

Model.....................................................................Van Hool CX45E – Battery Electric Overall Length...............................................................................................................45’ Overall Height............................................................................................................11’ 6” Overall Width ...............................................................................................................102” Seating Capacity............................................................................................................56 Brakes...........................................................................................Six wheel disc brakes

GreenPower EV Star

Van Hool Fuel Cell

The EV Star is a multipurpose, zero-emission, minE Bus. It has a range of up to 150 miles and offers dual charging capabilities as a standard feature.

The EV Star can be used for paratransit, employee shuttles, micro-transit, and vanpool service. The seating layout is customizable to an operator's needs with multiple configurations and ADA positions. The EV Star is the only Buy American compliant and Altoona tested vehicle in its class with the highest score of 92.2. The EV Star chassis is the base chassis for the entire EV Star product line.

The Van Hool Fuel Cell retains its place as one of the most technically advanced transit buses available today. This clean, quiet, energy efficient low-floor 40-foot transit bus emits only water vapor from the tailpipe.

Virtually noiseless, yet powerful enough to climb grades in excess of 18 percent and reach speeds of 50 mph, the Fuel Cell is powered by a zero-emission hydrogen-fueled, hybrid-electric engine, utilizing a fuel cell system, onboard battery power, and regenerative braking. Its clean operation can have an immediate positive impact on street-level emissions.

Overall Length...............................................................................................................25' Overall Height.............................................................................................................106" Overall Width .............................................................................................................79.5" GVWR ...................................................................................................................14,330 lbs Seating Capacity..........................................................19 front facing, 22 perimeter All Electric Range*................................................................................Up to 150 miles Battery Capacity ..................................................................................................118 kWh *All-electric range can vary depending on route or drive cycle, environmental conditions, vehicle or equipment configurations, and driver behavior.

Model...................................................................................................Van Hool Fuel Cell Overall Length...............................................................................................................40’ Overall Height............................................................................................................11’ 5” Overall Width ...............................................................................................................102” Seating Capacity .....................................28 Seated + 4 Fold-Down Seats + Driver Total Passengers............................................................................................................57 Chassis..........................................................Electrically welded partially steel and partially stainless steel structure Brakes .......................................................................................Four Wheel Disc Brakes Wheelchair Lift Option................................Fold-Out Wheelchair Ramp at Door 2

ABC Companies; 17469 West Colonial Drive Winter Garden, FL 34787 USA; 407-656-7977 E-mail: abcinfo@abc-companies.com Website: www.abc-companies.com

ABC Companies; 17469 West Colonial Drive Winter Garden, FL 34787 USA; 407-656-7977 E-mail: abcinfo@abc-companies.com Website: www.abc-companies.com July/August 2021

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Motor Coach Industries

Complete Coach Works

MCI J4500 CHARGE™ and D45 CRT LE CHARGE™

ZEPS Bus

MCI offers two zero-emission battery-electric models. The MCI J4500 CHARGE™ brings battery-electric capability to the industry’s best-seller in the tour, charter, and employee shuttle markets. The Buy America compliant and Altoona tested MCI D45 CRT LE CHARGE™ features a revolutionary patented low entry (LE) vestibule with a seating area and ramp that significantly improves dwell times, boarding, and rider experience.

MCI matches the time-tested reliability of its two popular models with battery-electric propulsion and charging methods, adopted from New Flyer’s battery-electric Xcelsior CHARGE™ for high dependability — with both MCI models delivering impressive power and a smooth, quiet ride. MCI’s platform includes electric-driven components, from electric heat and AC systems to power steering; a high-torque Siemens electric drive system; Nickel Manganese Cobalt (NMC) Lithium-Ion batteries, with high power plug-in battery charging to 100 percent in under four hours; and regenerative braking for energy efficiency and solid stopping power.

MCI’s all-electric series is supported by New Flyer Infrastructure Solutions,™ a full suite of services that help deliver charging specifications to meet each customer’s needs

Motor Coach Industries; 200 East Oakton St., Des Plaines, IL 60018; 866-624-2622 Email: marketing@mcicoach.com; Website: www.mcicoach.com

Model...................................J4500 CHARGE™ and D45 CRTe LE CHARGE™ Overall Length .....................................................................J 45’ 7”/D 45’ 10” Seating Capacity.................................J 56 passengers/D 54 passengers Headroom ..................................................................................................78.25” Wheelbase......................................................................................................315” Front Suspension .............................................................Independent front GVW.......................................................................J 54,000 lbs./D 54,000 lbs.

Propulsion System....................................Siemens Electric Drive System Batteries...................63 Ah NMCI Lithium-Ion Ultra-High Energy cell by XALT, estimated J 544 kWh max power/D 389 kWh Brakes ....................................................Bendix® ADB22X™ Air Disc Brakes Page 36

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July/August 2021

The Zero Emission Propulsion System (ZEPS) drive system technology, developed exclusively by Complete Coach Works (CCW), provides customers with a clean and viable alternative to fossil fuel.

Working with its sister company Transit Sales International, CCW developed its own system by taking an existing low floor transit bus and rebuilding it as a battery electric bus. The resulting ZEPS bus is an economical option for bus operators looking to start an electric fleet.

The ZEPS powered all electric bus has been tested for more than four million severe duty miles. CCW has successfully retrofitted and deployed in service more than 50 ZEPS buses across the nation. These deployments have been proven to perform successfully in all types of weather conditions.

The ZEPS system has been utilized for buses, trolleys, and other heavy-duty vehicles. CCW’s commitment to sustainability has enabled it to assist numerous transit agencies in the pursuit of preserving the planet for future generations. CCW looks forward to helping more agencies go all-electric to save money, save fuel, and save the world!

Complete Coach Works, 1863 Service Court Riverside, CA 92507 Phone: 800-300-3751 CompleteCoach.com ZepsDrive.com

• Charging options: Onboard AC or CCS1 HV-DC • 180kW electric PMS motor • 2065 pounds of torque • All LED Interior/Exterior Lighting • More than 150-mile range on a single charge • 403kWh, 504kWh, 605kWh lithium ion NCA battery pack • 30ft, 35ft, 40ft, and 60ft Low Floor Bus

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Hometown Manufacturing

Hometown Manufacturing

Hometown Villager

Hometown Coach View The Hometown Coach View is more than just another transit bus.

The View boasts many customized features, including an impressive GVRW and wheelbase range.

The View is also green. Customers can choose from LPG and CNG packages for longer range capabilities and lower emissions; or they can select a full electric propulsion system that provides a range of 120 to 140 miles and a short recharging time of four to five hours, producing zero emissions.

Other key features include panoramic-view windows, seating up to 42 passengers and heavy-duty construction.

The View is designed to provide exceptional shuttle, tour and paratransit performance. Developed to optimize floorplan customization, the View is synonymous with user-friendliness and ease of application.

The Villager is Hometown Trolley’s original trolley design, which was introduced over 35 years ago. From private tour operators to fixed-routes in downtown areas, the Villager is sure to bring classic style to any location.

The Villager can be produced with elegant vintage features — such as spiral brass, mahogany and leather grab straps — or finished with mass transit features, to create a more durable trolley for the workload of intercity fixed-routes.

The Villager is now available in an exclusively patented, zero emissions, all-electric power train, with a range of 75-90 miles.

Also available in LPG and CNG alternative fuels.

Hometown Manufacturing 750 Industrial Parkway, Crandon, WI 54520 Phone: 715-478-5090 • Fax: 715-478-5095 Email: Kristina@hometowntrolley.com Website: www.hometown-mfg.com

Hometown Manufacturing 750 Industrial Parkway, Crandon, WI 54520 Phone: 715-478-5090 • Fax: 715-478-5095 Email: Kristina@hometowntrolley.com Website: www.hometown-mfg.com

Model..............................................................................................................View Length........................................................................................................32’/36’ Seating ..................................................30-34 passenger/36-42 passenger GVWR ..........................................................................................................24,000 Body Width......................................................................................................99” Body Height................................................................................................123.5” Int. Height....................................................................................................80.5” Wheelbase...........................................................................................228”/242” Engine .....................................................Diesel, gas, LPG, CNG, full electric Transmission............................Allison PTS 2200 / Ford auto 5-speed OD

Model........................................................................................Electric Villager Length........................................................................................................28’/40’ Seating..................................................................................24-40 passengers GVWR............................................................................................24,000/26,000 Body Width......................................................................................................99” Body Height................................................................................................123.5” Int. Height....................................................................................................80.5” Wheelbase ...........................................................................................158”/228” Engine..............................................................Motiv All-Electric Powertrain ADA Location................................................................................................Rear July/August 2021

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BYD

BYD

K7M

K8M

The 30’ battery-electric K7M is BYD’s top-selling model for universities and corporate campuses, shuttling students and workers in quiet comfort. It performs well in smaller cities, at airports, performing arts venues and parking structures. The K7M has a range of up to 158 miles on a charge. The larger K7MER has a range of up to 196 miles.

The K7M shuttles passengers to Disneyland, and to the terminals and parking lots of the Kansas City International Airport.

The K7M is also in service in the college town of Columbia, MO., and nimbly navigating the narrow, historic streets of historic Frederick County, MD. In the largest single order of battery-electric buses to date in the United States, BYD is currently manufacturing 130 K7Ms for the Los Angeles Department of Transportation.

Transit systems demand high quality and extreme reliability and the American-built, battery-electric K8M delivers. The K8M offers a range of up to 150 miles on a single charge. The innovative K8M, a state-of-the-art transit bus, can seat up to 33 passengers. The highly reliable and safe K8M electric bus is equipped with a 435kWh LFP battery and can be fully charged within 3 hours.

The K8M set a high scoring record in the Federal Transit Administration Model Bus Testing Program in Altoona, PA. The record-setting performance included high marks in structural durability, reliability, maintainability, and safety. As a result, U.S. transit agencies can confidently use FTA funding to buy the K8M.

BYD 1800 S. Figueroa St., Los Angeles, CA 90015 Phone: 800-BYD-AUTO Email: info.na@byd.com Website: en.byd.com

Model...................................................................................................K7M Length............................................................................................... 30.7’ Width..................................................................................................95.7” Height..................................................................................................128” Turning Radius.................................................................................30.2’ Suspension....................................................................Air suspension Seating Capacity ................................................................Up to 22 + 1 Page 38

BUSLINE

July/August 2021

BYD 1800 S. Figueroa St., Los Angeles, CA 90015 Phone: 800-BYD-AUTO Email: info.na@byd.com Website: en.byd.com

Model...................................................................................................K8M Length............................................................................................... 35.8’ Width ...................................................................................................102” Height..................................................................................................134” Turning Radius.................................................................................35.4’ Suspension....................................................................Air suspension Seating Capacity ................................................................Up to 32 + 1

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BYD

BYD

K9M

K11M

BYD’s battery-electric 40-foot K9M is the popular choice for transit agencies, universities, and airports from Long Beach, CA to Nantucket, MA. The zero-emission K9M has 37 seats, a range of 155 miles, and can be rapidly charged in 4.5 to 5 hours. Its sister model, the K9MD, can seat 29 passengers and has a range of up to 225 miles on a single charge. The K9MD can be fully charged in 3 to 4 hours.

Both K9 models offer plenty of battery capacity — 313 kWh for the K9M and 353 kWh for the K9MD. With lower fuel and maintenance costs, the K9M offers a lower total cost of ownershp compared to diesel and CNG buses. Creating no air pollution and using quiet electric motors, BYD buses improve quality of life whereever they operate.

With the capacity of carry up to 55 seated passengers, the battery-electric 60-foot K11M is ideal for high-volume urban transit systems and BRT lines. It is also perfectly designed to shuttle passengers at large airports, university campuses, entertainment venues and parking facilities. The K11M has a range of up to 220 miles and can be fully charged in 3.5 to 4 hours.

BYD’s K11M was the first articulated battery-electric transit bus to successfully complete the Federal Transit Administration Model Bus Test Program in Altoona, PA. Several agencies, including the Antelope Valley Transit Authority, based in Lancaster, CA, The Los Angeles International Airport, The Los Angeles County Metropolitan Transportation Authority, and IndyGo, in Indianapolis, IN, have already deployed the model.

BYD 1800 S. Figueroa St., Los Angeles, CA 90015 Phone: 800-BYD-AUTO Email: info.na@byd.com Website: en.byd.com

BYD 1800 S. Figueroa St., Los Angeles, CA 90015 Phone: 800-BYD-AUTO Email: info.na@byd.com Website: en.byd.com

Model...................................................................................................K9M Length............................................................................................... 40.2’ Width ...................................................................................................102” Height..................................................................................................134” Turning Radius..................................................................................41.7’ Suspension....................................................................Air suspension Seating Capacity ................................................................Up to 37 + 1

Model ..................................................................................................K11M Length............................................................................................... 60.7’ Width ...................................................................................................102” Height..................................................................................................134” Turning Radius.................................................................................39.4’ Suspension....................................................................Air suspension Seating Capacity....................................Up to 47 + 1 with 5 doors/ Up to 55 + 1 with 3 doors July/August 2021

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New Flyer

Proterra

Xcelsior CHARGE NG™ New Flyer is North America’s heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. New Flyer actively supports over 35,000 heavy-duty transit buses (New Flyer, NABI, and Orion) currently in service, of which 8,600 are powered by electric motors and battery propulsion and 1,900 are zero-emission. New Flyer is the only North American Bus OEM offering all three types of zero-emission: battery-electric, fuel cell-electric, and trolley electric.

Xcelsior CHARGE NG™ is New Flyer’s next generation battery-electric, zero-emission bus. It is lighter, simpler, has longer range with better energy recovery and is smart city capable – making it the most advanced electric bus on the market. Having surpassed 4.5 million service miles with its battery-electric Xcelsior CHARGE® and fuel cell-electric Xcelsior CHARGE H2™ buses, New Flyer has leveraged the best of zero-emission design, performance, research, and ingenuity to develop its newest electric bus, Xcelsior CHARGE NG™. The vehicle incorporates three distinct and new high-performing technologies: New battery packaging designed and developed by New Flyer, next generation, high-energy batteries and Siemens new innovative traction drive system, called “ELFA 3.”

The Xcelsior CHARGE NG™ 40-foot configuration has a range of up to 251 miles (525 kWh) on a single charge, based on Federal Transit Administration test protocol. Xcelsior CHARGE NG™ is available in 35-, 40- and 60foot models.

New Flyer of America, 6200 Glenn Carlson Drive, St. Cloud, MN 56301 Website: www.newflyer.com Model.....................................Xcelsior CHARGE NG™ battery-electric 40-foot bus Overall Length ............................................................................................................ 41’0 Overall Width ...............................................................................................................102” Roof Height .............................................................................11’1” over charging rails Seating Capacity................................................................................................Up to 40 Interior Height ................................79” over front and rear axle; 95” mid-coach Wheelbase ..............................................................................................................283.75” Motor ............................................................Siemens ELFA 3 Electric Drive System, standard or optional high gradeability Curb Weight.......................................................................................................28,850 lb.

Floor...............................Marine-grade plywood floor, optional composite floor, compositive rear interior step, Tarabus, Altro, RCA floor covering Electrical System....................................................................................Parker Vansco Propulsion Cooling System......................................................Electric cooling fans HVAC.....................................................................................................Thermo King TE15 Axles.................................MAN V0K 07 front disc brakes; MAN HY-1350 rear disc brakes, single reduction axle Long Range Charge ......................................................350 kWh, 440 kWh, 525 kWh Page 40

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July/August 2021

Proterra ZX5 Battery-Electric Bus Built by the same experts behind the Catalyst — the most popular electric bus in North America — the new Proterra ZX5 transit vehicle takes efficiency to the next level. Built to be electric and refined based on a decade of deliveries, the ZX5 features faster acceleration, industry-leading gradeability, and the most battery storage on any 40-foot electric bus.

Up to 675 kWh of energy gives the ZX5 the longest range of any zero-emission, battery-electric bus in its class, so a single charge can take passengers more than 300 miles. Communities across North America have already put Proterra’s EV technology to the test through more than 20 million miles of service.

Customers can choose from two vehicle sizes and can select their energy level, as well as charging solutions, to meet the needs of their specific routes.

Proterra Inc. 1815 Rollins Road, Burlingame, CA 94010 Phone: 864-438-0000 Email: sales@proterra.com Website: www.proterra.com

Model...............................................................................................40’ ZX5 MAX Seating Capacity.............................................................................................40 Length.............................................................................................................510” Height..............................................................................................................128” Width ...............................................................................................................102” Engine .....................................................Dual independent 205 kW motors Type of fuel ................................................Battery-Electric, up to 675 kWh Chassis ..............................................Monocoque Carbon-fiber-reinforced composite material HVAC .................................................................Overhead integrated system Wheelchair Lift Option.................................Front ADA power wheelchair ramp (4:1, 6:1 slope) Steering......................................................................................................Power Suspension ........................................Multi-Link Air Ride rear suspension

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5Star Specialty Programs 158 N. Harbor City Blvd.

Melbourne, FL 32935 USA 321-421-6777 Website: www.5starsp.com Products: For over 30 years, 5Star Specialty Programs has been a leading provider for Public Auto Transportation. The company’s Public Auto Underwriters bring a level of knowledge, expertise and professionalism garnered from years of experience in the public livery industry.

5Star is a client-driven organization that considers the needs of its clients to be paramount to maintaining its position in the marketplace. Its carrier partners are industry leaders that provide a comprehensive product in addition to superior claim service.

5Star has a longstanding market presence. Its program specializes in airport transportation; charter; sightseeing; transit and contract school buses; and limousines, operating in most states.

5Star has dedicated itself to achieving the best possible result for its brokers and their insureds by relating to, and satisfying, their client needs while providing a high level of customer service excellence. Its associates strive through service, teamwork and integrity to achieve these results.

5Star’s loss control department has over 35 years of transportation experience. This experience allows the department to analyze the strengths and weaknesses within an insured’s organization, and provide resources to assist in readily identifying potential hazards. Insurance

is 5Star’s only business. Its experienced associates and underwriters are committed to supporting the company’s business partners, and are continuously looking for ways to enhance and improve 5Star’s operations. 5Star’s goal is to be its customers’ public auto insurance market provider. 21 ABC COMPANIES

SEE AD ON PAGE 3 17469 W. Colonial Dr. Winter Garden, FL 34787 USA 800-222-2871, 407-656-7977 Email: abcinfo@abc-companies.com Website: www.abc-companies.com Company Officers: Dane Cornell, CEO; Roman Cornell, President/Chief Commercial Officer; Chuck Carns, Chief Financial Officer; Tom DeMatteo, Chief Legal Officer, General Counsel & Secretary; Jay Oakman, Senior Vice President Commercial Operations; Brenda Borwege, Senior Vice President for Midwest/Southwest Sales; Mike Laffan, Senior Vice President East Coast Sales; Brian Pinckney, Regional Vice President Southeast Region; Bryan O’Connell, Senior Vice President Western Sales; and, Thom Peebles, Vice President of Marketing

Products: ABC Companies is a leading provider to the transportation industry with diverse product and service offerings that cover a full spectrum of operational needs, involving new and pre-owned full-size highway coach equipment, along with transit specialty vehicles including battery electric vehicles. Now offering extensive zero-emissions battery electric solutions including diesel to electric repower from 12 to 81 passenger vehicles. ABC supports customers with a comprehensive after-sale service network for service and repairs, collision services, extensive OEM and quality aftermarket parts needs for transit, motorcoach and heavy-duty equipment from 10 strategically placed locations throughout the U. S. and Canada. Additionally, private and municipal financing and leasing options are available through the company’s financial services group – one of the largest financial service providers in the industry. Proud partners of OEM & exclusive aftermarket parts suppliers. Manufacturers include Van Hool and Vicinity with diesel and electric vehicles and specialty conversions from Lighting eMotors, Driverge, New England Wheels, Optimal, Green Power and more. 21 AbiliTrax 26 Center St. Randolph, NY 14701 USA 716-484-7014 Website: www.abilitrax.com Products: AbiliTrax universal, flexible flooring

July/August 2021

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systems, stationary and quick disconnect seating solutions (CAM Lock, CAM2, and StepNLock).

Also available are state-of-the-art ShiftNStep dual access lift system and more. All products are FMVSS compliant and patents are pending. 18 Advantage Funding 1 Marcus Ave. Lake Success, NY 11042 USA 888-246-4091 Website: www.advantagefund.com Products: Specializing in ground transportation finance. 20

Alexander Dennis Inc. 31566 Railroad Canyon Rd. #342 Canyon Lake, CA 92587-9446 USA 951-244-9429 Email: info@alexander-dennis.com Website: www.alexander-dennis.com Products:A bus and coach builder with a history and heritage of design, engineering and manufacturing that spans more than a century.

Low-floor and easy to access, all Alexander Dennis vehicles are constructed on a steel chassis with a lightweight aluminum body, making them fuel efficient with industry-leading reliability, low cost of ownership and aftermarket support. They meet all North American legislation including FMVSS, ADA and Buy America regulations, are Altoona-tested and are produced in one of Alexander Dennis’ North American manufacturing hubs. 18 Alliance Bus Group 866-287-4768 Email: sales@alliancebusgroup.com Website: www.alliancebusgroup.com Products: Manufacturer of intercity and midsize buses. 20

Allison Transmission One Allison Way Indianapolis, IN 46222-3271 USA 317-242-5000 Website: www.allisontransmission.com Products: Allison Transmission is a manufacturer of fully automatic transmissions for medium- and heavy-duty commercial vehicles as well as electric hybrid-propulsion systems for city buses. 18

Altro 12648 Clark St., Santa Fe Springs, CA 90670 USA 800-382-0333 Email: transport@altrofloors.com Website: www.altro.com Products: Altro is a leading manufacturer of slip-resistant floors and has been in the forefront of innovation for 100 years. Being the inventors of safety floors, Altro’s transport floors have been satisfying the diverse needs of the transportation industry for decades in both bus and rail applications. Put passenger safety first with Altro’s unique combination of aluminum oxide, silicon carbide and quartz aggregate.

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All products are lightweight, easy to install and maintain, and have been developed specifically to meet the demands of moving vehicles.

Altro floors are engineered for the latest international smoke, fire and toxicity regulations.

Investing in an Altro product is an investment in a complete system – a full range of accessories, including adhesives, color coordinated weld rods and sealants, nosings, trims and moldings are available. Customers can also take advantage of Altro’s kit-cutting service to save time on installation and get their vehicles back into service quickly. Family owned and run since 1919, Altro is committed to providing customers with innovative products to serve their needs. 21

Amaya-Astron Seating Pirules 16E, Industrial Cuamatla, Cuautitlán Izcalli, 54730 MEXICO +52(55)5881-2007 Email: donovan@amaya-astron.com.mx Website: www.amaya-astron.com.mx Products: Amaya-Astron Seating has been producing 3-point seat belted seats for over 20-plus years on all models of seats available to North American coach manufacturers. Amaya has introduced several new models in the past two years, developed to fulfill customers’ needs and expectations. Designed for safety, built for comfort, these models include: the GT, A-220 and the newest SIGMA model. The engineers at Amaya work closely with operators and motorcoach manufacturers to provide the safest seats available for their coaches and passengers. In the last years, transportation industry safety has become the foremost topic of conversation. Amaya’s focus recently has been on designing seats like the GT, A220, and most recently, the Sigma, which like all its models, not only meets the motorcoach industry safety standards/requirements but are the most comfortable seats available to the market today.

Amaya-Astron Seating continually strives to design and build stylish yet comfortable seats for those passengers sitting on them.

Amaya-Astron Seating has its own engineering and research & development departments that have the experience, knowledge, and expertise to create new and innovative seats. Offering a variety of different seat models and types is just one of the many ways Amaya-Astron works to keep ahead of the market. Amaya-Astron seats come with a 3-year warranty from the factory. 20 _AMERICAN BATTERY SOLUTIONS_

SEE AD ON PAGE 2 3768 S. Lapeer Rd., Lake Orion, MI 48359 USA

July/August 2021

50 Ovonic Way, Springboro, OH 45066 Phone: 248-462-6364 Email: info@americanbatterysolutions.com Website: www.americanbatterysolutions.com Products: Industrial and commercial electric vehicle battery manufacturer. 21

American Cooling Technology, Inc. (ACT) 715 Willow Springs Ln. York, PA 17406 USA 877-228-4247 Website: www.actusa.us.com Products: American Cooling Technology (ACT) designs, tests and manufactures a complete line of advanced bus air conditioning systems for all sizes and makes of buses, including both conventional and hybrid drive buses.

Products include split type air conditioning systems as well as complete roof mount air conditioning systems for all buses. ACT also offers specification preparation assistance, product testing, replacement air conditioning parts for most air conditioning brands, and on-site product training classes. 17 American Public Transportation Association (APTA) 1300 I St., NW, Suite 1200 East Washington, DC 20005 USA 202-496-4800 Website: www.apta.com Products: APTA members are public organizations that are engaged in the areas of bus, paratransit, light rail, commuter rail, subways, waterborne passenger services, and high-speed rail. Members also include large and small companies that plan, design, construct, finance, supply, and operate bus and rail services worldwide.

Government agencies, metropolitan planning organizations, state departments of transportation, academic institutions, and trade publications are also part of its membership. 16 _ __AMERICAN SEATING _ __

801 Broadway Ave. NW Grand Rapids, MI 49504 USA 616-732-6600 ext. 6416 Email: info@amseco.com Website: www.americanseating.com Products: Since 1886, American Seating has set the standard for product design, durability and comfort. Its first transportation seat was introduced in 1931, and today the company remains committed to exceeding the expectations of customers as a provider of bus seats in North America. Its achievements serve as a platform for new and innovative products that are the benchmark

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of the industry. American Seating is a leader in all kinds of transportation seating, including city service, light rail, motorcoach and securement markets. Headquartered in Grand Rapids, MI, U.S.A., American Seating employs a U.S.based, UAW (United Auto Workers) union workforce. 21 Ametek, Inc. 1100 Cassatt Rd. Berwyn, PA 19312 USA 610-647-2121 Email: info.corp@ametek.com Website: www.ametek.com Products: Global manufacturer of electronic instruments and electro-mechanical devices for the bus industry. 18 AMF Bruns America 1797 Georgetown Rd. Hudson, OH 44236 USA 877-506-3770, 234-284-2073 Email: contact@amfbrunsamerica.com Website: www.amfbrunsamerica.com Products: Wheelchair securement products and occupant securement systems. 21

Anderson Coach & Travel/ActivePure Clean Air Technology One Anderson Plaza Greenville, PA 16125 USA Phone: 800-345-3435, Ext. 503 Email: cleancare@goanderson.com Website: www.goanderson.com/cleancare Products: ActivePure Clean Air Technology is designed for multiple uses, including bus/motorcoach transportation. Eliminates 99.96 percent of COVID-19 virus within the first three minutes of device operation. Proven to reduce and eliminate viruses, bacteria and allergens in the air and on every surface. Easy to install, only requires a 110 VAC outlet. 21 AngelTrax 119 S. Woodburn Dr. Dothan, AL 36305 USA 800-673-1788 Email: sales@angeltrax.com Website: www.angeltrax.com Company Officers: Richie Howard, President and CEO; Scott Lisenby, Vice President; Katherine Howard, Vice President of Operations Products: AngelTrax designs, manufactures and provides high-definition in-vehicle video surveillance and fleet management solutions.

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Apollo Video Technology 24000 35th Ave., SE Bothell, WA 98021 USA 888-288-8721 Website: www.apollovideotechnology.com Products: A manufacturer of mobile video surveillance and fleet management solutions for motorcoaches, transit buses and school buses. 18

ARBOC Specialty Vehicles 51165 Greenfield Pkwy.

Middlebury, IN 46540 USA 574-825-1720 Website: www.ARBOCsv.com Products: ARBOC is a low-floor bus leader, providing transportation solutions from cutaways to medium-duty electric buses. 21 Atlantic Detroit Diesel-Allison 180 Route 17 South Lodi, NJ 07644 USA 201-489-5800 Website: www.atlanticdda.com Products: Engaged in the sale and servicing of diesel and alternative fuel engines, transmissions and related components, parts and accessories, for equipment serving various on- and off-highway markets. 18 Awash (Ecowash) Systems Corp.

6405 Inducon Dr. W Sanborn, NY 14132 USA 800-265-7405 Website: www.awashsystems.com Products: Portable bus washing systems. Since 1991, we are North America’s only OEM. Wash a bus in less than 5 minutes. 21

Ays Dispatch, Inc. 3750 N. Kedzie Ave., #18121 Chicago, IL 60618 USA 773-279-0000 Email: info@aysdispatch.com Website: www.aysdispatch.com Products: Third shift reservation and dispatching call center outsource specialists. 21

BAE Systems 1098 Clark St. Endicott, NY 13760 USA 607-770-2083 Website: www.hybridrive.com Products: Electric bus, zero-emission and near zero-emission transportation solutions, including hybrid-electric options. Also available are electric accessories for diesel and CNG powertrains, as well as parallel-hybrid options for motorcoaches. 18 ____BASE USA ____

SEE AD ON PAGE 7 1314 Centerview Circle Copley, OH 44321 USA 330-283-2125, 855-227-3113 Email: chuck@baseusa.com Website: www.baseusa.com Products: Manufacturer of tire changers, wheel balancers, alignment and tread reading equip-

ment. Provides a wide range of products tailored for heavy-duty, light truck, bus and passenger tire changers and wheel balancing equipment.

Sold in over 100 countries all over the world.

The company implements sales, installation, training, service and repair in the United States from one central location, with over 145 years combined experience. 21 Bendix Commercial Vehicle Systems LLC 901 Cleveland St. Elyria, OH 44035 USA 440-329-9000, 1-800-AIR-BRAKE Products: North American leader in integrated commercial vehicle active safety, air management, and braking system technologies. 21

Bergen Auto Upholstery Co., Inc. 135 N. Michigan Ave. Kenilworth, NJ 07033 USA 201-457-9100 Website: www.bergenseat.com Products: Seat replacement and complete interior refurbishing, including seat covers, ceilings, sidewalls, lav area, under racks, dash, and entrance door. Bergen offers a complete cleaning service, seat cover shampooing, seat frame cleaning, cleaning of sidewalls and A/C ducts, and shampooing of any carpeted surface. Bergen road crew is available to install on location. 20 Better Life Technology 9736 Legler St. Lenexa, KS 66219 USA 913-890-4619 Website: www.bltllc.com Products: G-Floor universal flooring is Better Life Technology’s signature line of high quality 100 percent polyvinyl flooring, purposefully designed for easy installation and maintenance and for long lasting beauty and protection. This transit flooring won’t scratch, crack, peel, tear, and prevents moisture damage, denting, puncturing, and ripping. 18 ____BIRD BUS SALES____

SEE AD ON PAGE 13 1 Warehouse Ln. Elmsford, NY 10523 USA 155 Terminal Dr. Plainview, NY 11803 USA 914-592-2872, 516-767-2700 Website: www.birdbussales.com Products: Bird Bus Sales was formed in 2010 to sell, service, and supply parts to, Blue Bird Buses. 20 Bitimec International, Inc. 15 Putnam Ave., #290 Greenwich, CT 06830 USA 203-637-1900

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Website: www.wash-bots.com Products: Bus washing for the 21st century.

State-of-the-art single-brush machines feature: all-stainless-steel frames; brush-only inclination; electric, battery or diesel power; double controls, to work in two directions; totally selfcontained; low maintenance; and soap, wash and rinse a full-size coach in approximately 68 minutes. 18 BITZER US, INC.

SEE AD ON PAGE 27 4080 Enterprise Way Flowery Branch, GA 30024 USA 770-718-2900 Website: www.bitzerus.com Products: BITZER produces bus/coach air conditioning compressors. BITZER’s product range covers all compressor technologies, from reciprocating to scroll and screw compressors. BITZER bus air conditioning compressors are designed specifically to excel within the harsh environment of today’s engine compartments. BITZER’s bus air conditioning compressors offer capacity to cool coaches, school buses, transit buses, including larger articulated and double-decker buses. 18 ______BRC GROUP, THE______

SEE AD ON PAGE 22 6061 - 90 Avenue SE Calgary, AB T2C 4Z6 CANADA 403-243-7400 Email: info@brcgroup.ca Website: www.brcgroup.ca Products: Collision repair, refurbishment, fire restoration and mechanical services. Located in Calgary, AB, and Las Vegas, NV. 19

Bridgestone Americas Tire Operations, LLC 535 Marriott Dr., 8th Floor Nashville, TN 37214 USA 330-697-4497 Website: www.bridgestonefirestonemileagesales.com Products: Provides lease, sales and service of light truck, commercial and specially-designed mileage tires, retreads, wheels and tire service equipment. 15 Page 44

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Budget Truck and Auto Body, Inc. 2027 W. Avalon Rd. Janesville, WI 53546 USA 608-756-0861 Website: www.budgettruckandauto.com Products: Budget Truck and Auto is an established one-stop shop, guaranteed to satisfy fleet repair needs. With over 40 years of experience, Budget Truck and Auto is a premiere full-service collision center in the Midwest. Recommended by leading insurance companies for quality work and customer service, Budget Truck and Auto offers collision, fabrication, frame straightening, vinyl graphics, and custom paint. Technicians are trained and certified by the industry’s leading manufacturers, including Prevost, Motor Coach Industries, Van Hool, Gillig, New Flyer, Temsa, and many more.

Budget Truck and Auto partners with many leading associations including HD Repair Forum, IMG, UMA, and Trailways. In this industry, urgency is everything and Budget Truck and Auto goes above and beyond to service client’s needs. Services include: custom paint, fabrication, fiberglass, lifts, vinyl graphics, collision repair, frame straightening, certified welding, boats, buses, motorcoaches, and free loaner cars. 19 Bus Advisors 14508 Smith St. Charlotte, NC 28273 USA 980-999-8484 Website: www.BUSadvisors.org Products: Bus Advisors can help customers with their DOT compliance needs — from driver files to on-site compliance review audit representation.

The company provides consulting on federal & state DOT regulations, quarterly DOT audits with post-audit corrective action plans, compliance safety policies development, federal DOT drug and alcohol testing, background checks, previous employer safety performance history, electronic DQ files, and electronic vehicle files.

Bus Advisors can monitor a customer’s ELD and safety camera systems, reporting back to clients daily with any concerns. Also provided are safety & financial audits, cost savings, growth strategies, negotiations, product knowledge, DOT compliance, and improving your bottom line. Ready for results? Call us today at 980-999-8484. 19 ___BYD MOTORS___

SEE AD ON PAGE 15 1800 S. Figueroa St. Los Angeles, CA 90015 USA

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800-BYD-AUTO (293-2886) Email: info.na@byd.com Website: www.byd.com Products: BYD Company Ltd., is a leading high-tech multinational company based in Shenzhen, China. Since its establishment in 1995, BYD has developed expertise in rechargeable batteries, becoming an advocate of sustainable development. It has expanded its renewable energy solutions globally with operations in over 50 countries and regions. After 24 years in development, BYD has created a Zero Emissions Energy Ecosystem – affordable solar power generation, reliable energy storage, cutting-edge electrified transportation and a state-of-the-art monorail. 19 C.E. Niehoff & Co. 2021 Lee St. Evanston, IL 60202 USA 847-866-6030 Email: sales@ceniehoff.com Website: www.ceniehoff.com Products: Heavy-duty brushless alternators. 18 Cable Car Classics, Inc. 3239 Rio Lindo Ave. Healdsburg, CA 95448 USA 707-433-6810 Email: sales@cablecarclassics.com Website: www.cablecarclassics.com Products: Cable Car Classics has been building motorized trolleys since 1993. 20 _______CAMIRA GROUP, INC.______

SEE AD ON PAGE 61 2476 Waldorf Ct. NW Grand Rapids, MI 49544 USA 616-288-0655 Email: contact@camirafabrics.com Website: www.camirafabrics.com Twitter: @camira Products: Global textile manufacturer Camira never underestimates the power of the journey.

Understanding those minutes spent travelling from one place to the next can be the most peaceful, exciting, or anticipatory of a person’s day – and, through its fabrics, the company works to make sure they are as comfortable and safe as they can possibly be. Using decades of design and manufacturing experience, Camira makes forward-thinking textiles for motorcoach and rail interiors, ensuring style always has substance.

With an extensive option of stocked fabrics, the ability to supply ancillary fabrics, and weaving on dobby, jacquard and plush looms, Camira is a total textile interior solutions provider – offering its traditional plush wool moquettes, lighter weight pile fabrics with added design and tex-

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ture, contemporary flat weave fabrics for seating, vinyls, leathers and a wide range of ancillary interior trim fabrics for other surfaces within motorcoaches. Producing 10 million yards of fabric a year, and supplying to more than 80 countries across the world, the company is a leader in the textile industry – and provides the background to thousands of people’s journeys every day.

Transportation fabric collections include Aura, Aura Twist, Fusion, Vigor, Vision, Vita, Wired and Rhino. Added fabric protection comes from Defender, Camira’s triple action, long-lasting fabric treatment which has in invisible protective shield making fabrics anti-bacterial, anti-fungal and anti-stain. Camira has an in-house design team that can develop something more bespoke, adding personality and flair to any vehicle interior. Whether a stocked range or custom-made, Camira’s transport fabrics are designed to coordinate with a wide range of other materials and trims to provide flexible options for combination seats using more than one material type.

Camira is represented by Wagner & Associates (Phone: 919-552-4466) and Transportation Products Sales and Service (Phone: 724-640-8826).

19 Canadian Urban Transit Association (CUTA) 55 York St., No. 1401 Toronto, ON M5J 1R7 CANADA 416-365-9800 Website: www.cutaactu.ca Products: CUTA is a member-based association that supports public transit as the core of integrated mobility across Canada. 16

Carlyle Compressor 6304 Thompson Rd. Syracuse, NY 13221 USA 315-432-3096 Email: carlyle.compressor@carrier.utc.com Website: www.carlylecompressor.com Products: Carlyle 05G and 05K open-drive compressors are designed for air conditioning and refrigeration applications. The compressor is approved to operate with R-134a and R-4-4A refrigerants. 15 _____CBM NA_____

SEE AD ON PAGE 25 8477 Chemin Dalton Ville Mont Royal, QC H4T 1V5 CANADA 877-332-3163 Email: info.canada@cbmcompany.com,

info.usa@cbmcompany.com Website: www.cbmcompany.com Products: Spare parts for motorcoaches, buses and trams, including engines. 18 Champion Bus Inc. 331 Graham Rd. Imlay City, MI 48444 USA 800-776-4943 Email: sales@championbus.com Website: www.championbus.com Products: Champion Bus, Inc. manufactures small- and medium-sized commercial buses. 20 Chassijet USA 19431 Business Center Dr., #17 Northridge, CA 91324 USA 818-349-3926 Website: www.chassijetusa.com Products: Automatic undercarriage chassis washer. 19 _CHESTNUT RIDGE FOAM, INC._

SEE AD ON PAGE 28 443 Warehouse Dr. Latrobe, PA 15650 USA 800-234-2734 Website: www.crfoam.com Products: CR SAFGUARD® XL Fire-Resistant Seat Cushioning meets the stringent fire performance criteria within FTA Docket 90-A. The cushioning eliminates viable combustion within the largest interior fuel source. In bus interiors, the key combustible components are seating materials, and the federal regulation FMVSS 302 for seat cushioning and covers are grossly insufficient and outdated for fire safety. FMVSS 302 permits the use of polyurethane (urethane) cushioning that is so flammable the nomenclature “solidified gasoline” is often used to describe it. When exposed to even minor ignition sources, polyurethane cushioning will ignite easily, burn profusely, melt, drip and rapidly ignite the surrounding materials, while emitting large volumes of toxic smoke. The rapid spread of flames poses a serious danger to ridership, particularly, those with mobility challenges.

CR SAFGUARD® XL fire-resistant cushioning is available to all seating manufacturers for O.E.M. vehicles. In addition to safety, CR SAFGUARD® XL offers major advancements in seat cushioning durability and comfort. Any vehicle seating specification can easily add CR SAFGUARD® XL. Condensed specification verbiage is available upon request. 21 Clean Seal, Inc. 20900 West Ireland Rd., P.O. Box 2919 South Bend, IN 46680-2919 USA 800-366-3682, 574-299-1888

Website: www.CleanSeal.com Products: Since 1978, Clean Seal, Inc. has provided superior service to diverse industries. Its sales personnel and in-house staff have many years of experience to help guide customers from the start of their projects to the application of the product selected. Strict adherence to quality assurance procedures and ISO 9001:2015 certification assures that customers will receive products that meet their requirements.

Clean Seal’s extensive product line includes stock extruded rubber seals, custom extruded rubber seals, grip seals, trim seals, trim moldings, automotive hoses, EHPA hose protection parts, extruded plastic parts, EMI shielding, and custom manufactured metal springs. In addition, it has a variety of secondary operations to make the application of any part easier. Such examples of this are: die cutting, cutting and notching, cut to length and splicing (hot and cold). Contact Clean Seal’s customer service department for more information. 18

CMI Enterprises 13145 NW 45th Ave. Miami, FL 33054 USA 800-426-4826 Website: www.cmi-enterprises.com Products: Bus/coach upholstery, fabric. 20

Complete Coach Works 1863 Service Ct. Riverside, CA 92507 USA 800-300-3751 Email: sales@completecoach.com Website: www.completecoach.com Facebook: completecoachworks Twitter: CCWbus LinkedIn: complete-coach-works Products: Retrofits, rehabilitations, repowers, CNG conversions and re-tanking, electric bus conversions, body work, painting, major collision and fire repairs, brakes and suspension, interior repairs, lift ADA systems and HVAC systems. 21 _ CONTINENTAL CORPORATION _

SEE AD ON PAGE 14 6755 Snowdrift Rd. Allentown, PA 18106 USA 610-289-0488 Email: salessupport-us@vdo.com Website: www.trucks.vdo-instruments.com Products: The Commercial Vehicles & Aftermarket business unit of Continental is a global supplier of systems and components to automobile, truck and bus manufacturers. Continental develops and produces products that make transportation safer, cleaner and more fuel-efficient. 16

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Community Transportation Association of America (CTAA) 1341 G St., NW, Suite 210 Washington, DC 20005 USA 202-415-9666 Website: www.ctaa.org Products: CTAA provides its member with transit specific training, certification, legislative support and advocacy. 21

Cooper Tire 701 Lima Ave. Findlay, OH 45840 USA 419-423-1321 Email: cooperinfo@coopertire.com Website: www.coopertrucktires.com Products: The WORK Series™ line, which has been developed specifically for buses––as well as regional-haul, pick-up and delivery applications––offers a wide tread footprint to maximize traction. The tire balances fuel efficiency and tread life with scrub-resistant properties, and offers a full-width, four-steel belt package to provide the casing integrity needed to handle multiple retreads. 18 Creative Bus Sales 14740 Ramona Ave. Chino, CA 91710 USA 800-326-2877 Email: sales@creativebussales.com Website: www.creativebussales.com Products: Transit, paratransit, executive coach, wheelchair vans and buses, shuttle and tour buses, trolleys and limo buses. 17 Cummins Inc. Box 3005 Columbus, IN 47202-3005 USA 800-286-6467 Website: www.cumminsengines.com Products: Cummins designs, manufactures, sells and services diesel and alternative-fueled engines from 2.8 to 95 liters, diesel and alternative-fueled electrical generator sets from 2.5 to 3,500 kW, as well as related components and technology. 18

Curved Glass Distributors 72 Chapel St. Derby, CT 06418 USA 800-243-6546 Website: www.curvedglassdist.com Products: Coach, transit and school bus windshields, auto and light rail glass. Products include tempered, annealed and special order glass. 18 Davey Coach Sales 7182 Reynolds Dr. Sedalia, CO 80135 USA 800-873-1856 Email: info@daveycoach.com Website: www.daveycoach.com Products: For over 20 years, Davey Coach has worked to provide new and used buses for sale Page 46

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and service for customers and bus industries across the USA, whether a customer operates a single retirement shuttle or an entire bus fleet.

Davey Coach offers national buses for sale, with a strong presence in Midwest U.S. bus sales.

Located in the south Metro Denver area, Davey Coach is one of the largest fully-integrated shuttle bus dealerships in the region. It offers a huge inventory of new and used buses for sale and lease. Davey Coach’s selection of shuttle buses for sale is stocked with hundreds of options to suit any industry, such as church buses, airport shuttles, limousine buses, childcare and assisted living transportation.

Davey Coach offers a wide array of products and services to support bus or van transportation needs, including basic bus graphics, bus wraps, vehicle wraps, bus parts for sale, bus service, bus DOT inspections, bus rental, and custom bus accessories. If customers need a bus ski rack, a bus bike rack, bus electronics, a bus tow hitch, bus refurbishing, bus conversions, or just about anything to customize a bus, Davey Coach has it covered. 18 De Leo Transportation Fabrics 53 Dwight Pl. Fairfield, NJ 07004 USA 973-439-6801 Email: iarslan@deleoco.com Website: www.deleotf.com Products: De Leo Transportation Fabrics, a division of the Edward B. De Leo Company, Inc., was established in 1962, and continues to deliver services and products to the automotive, transportation and upholstered furniture manufacturing industries. Working with its manufacturing partner Epengle Tekstil, DLT offers moquette velvets, flat woven fabrics and vinyls for bus, motorcoach and light rail to public and private transportation industries. With 100-plus years combined, De Leo and Epengle have provided a variety of pile compositions including 85/15, 30/70 wool blend, 100 percent polyester, 100 percent acrylic and 100 percent polyester flat woven to meet the highest standards of the transportation industry. All qualities meet international FR requirements, as well as FMVSS-302. Specialty and custom design work is available to fit customer needs, along with anti-bacterial, stain repellant and water proofing finishes. DLT offers short production lead times, lower MOQs, New Jersey-based customer service and on-time deliveries. Warehousing in South Carolina offers quick shipping and easy logistics. 20 Detroit Diesel Corp.

13400 W. Outer Dr. Detroit, MI 48239 USA Website: www.demanddetroit.com Products: Detroit is an original equipment manufacturer of engines, axles and transmissions specifically designed for integrated performance and efficiency. For maximum uptime and pro-

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ductivity, Detroit™ Connect Virtual TechnicianSM remote diagnostic service comes standard on all Detroit engines. 18

Diamond Coach 2300 West 4th St. Oswego, KS 67356 USA 800-442-4645 Website: www.diamondcoach.com Products: Diamond Coach bus models vary in design and size, accommodating 14 to 32 passengers, with lift and wheelchair options. 17 DIAMOND MANUFACTURING INC.

SEE AD ON PAGE 62 2330 Burlington St. N. Kansas City, MO 64116 USA 800-343-1009, 816-421-8363 Email: todcull@aol.com Website: www.diamondmfg.com Company Officers: Todd and Pam Cull Products: Diamond Manufacturing offers a line of fare collection equipment to the transit industry. It supplies traditional, manual fare boxes, donation boxes and a fare box with a remote fare dump option.

Diamond’s traditional fare boxes are the round units (Models H, E-5, D), which are designed to accept coins, tokens and tickets; and, rectangular units (Models RV, SV, XV, NV), which are designed to accept dollar bills, coins, tokens, tickets, passes and similar fare media. Donation boxes come in three sizes to fit most applications. These units can be mounted in a variety of ways: on the modesty panel or stanchion pole in either a vertical or horizontal position. Models F-1 and F-24 remote dump fare boxes can be mounted away from the driver with a push button dump feature. These models can be paired with smart card readers. 20

Distinctive Systems, Inc. 19531 Lost Creek Dr. Estero, FL 33967 USA Phone: 646-448-9981 Email: nasales@distinctivesystems.com Website: www.distinctivesystems.com/us Products: Distinctive Systems is a leading supplier of software to the coach and tour industry. 21 ___DIXIE ELECTRIC LTD.___

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517 Basaltic Rd. Concord, ON L4K 4W8 CANADA 905-879-0533 Website: www.dixie-electric.com Products: Dixie Electric provides DelStar product line of brushless heavy-duty alternators designed for motorcoach bus, shuttle bus and transit bus. The DelStar series is an integral charging system of a brushless design. The compact, heavy-duty construction provides increased service life expected to match the longer maintenance intervals of today’s engines, while providing a high performance. 15 DRIVERGE VEHICLE INNOVATIONS, LLC FORMERLY TRANSITWORKS

SEE AD ON PAGE 16 4199 Kinross Lakes Pkwy., Suite 300 Richfield, OH 44286 USA 855-337-9543 Website: www.Driverge.com Products: Driverge Vehicle Innovations is a leading builder of wheelchair-accessible vans, shuttles and transporters. 21

DriveWare 23016 Lake Forest Blvd., #A300 Laguna Hills, CA 92653 USA 949-309-5150 Email: dw@driveware.com Website: www.driveware.com Products: DriveWare software is designed for motorcoach management, fleet maintenance, school bus routing and more. Since 1993, DriveWare has helped companies run their transportation operations more efficiently. A complete cloud-based system can be accessed from wherever there is an internet connection. 19

DuraBrake Co. 2311 Calle Del Mundo Santa Clara, CA 95054 USA Phone: 408-748-0400 Email: info@durabrake.com Website: www.durabrake.com Products: DuraBrake™ is a manufacturer of medium and heavy-duty brake drums, rotors and hubs for the aftermarket and OEM. The company has over 2,000 part numbers for transit buses, motorcoaches and other vehicles. 18 E. Schoepf GmbH & Co KG Rathausstrasse 18-24 Stammbach 95236 GERMANY +49 9256/800 Email: info@e-schoepf.de Website: www.e-schoepf.de Products: The medium-sized family business E.

SCHOEPF GmbH & Co., KG has been in existence for more than 160 years. Today, it produces high-quality technical fabrics. As a system supplier, it produces certified seat covers, side panels as well as ceiling panels and curtains for worldwide, well-known brands of the automotive industry, for urban traffic operation (buses and trains) and for seat manufacturers. 19

Eberhard Manufacturing Company 21944 Drake Rd. Strongsville, OH 44149 USA 800-334-6706 Website: www.eberhard.com Products: Eberhard Manufacturing Company, a division of The Eastern Company, has been serving various industries within the transportation and industrial markets for over 140 years. Eberhard ships products from its factories in Strongsville, OH; Tillsonburg, Ontario, Canada; Lerma, Mexico; and Shanghai, China.

Today, Eberhard manufactures of industrial, vehicular, and specialty hardware and access systems, with a quality system based on its ISO9001 certification. Offering a complete line of products such as: electric and manual door controls, compression latches, key cylinders, quarter turns, access handles, hinges, custom rods, yokes, door holdbacks, steps, gas springs, latching systems, folding t-handles and paddle latches—all available in a variety of finishes for applications such as entrance and rear doors, baggage, battery, and compartment doors.

Produces thousands of different products, also has a full engineering staff available to assist in the design of custom products or systems for customer-specific applications. Also specializes in various levels of fabrication and assembly utilizing materials such as steel, composites, malleable, ductile and die casting. 18

Eberspaecher Climate Control Systems 6099A Vipond Dr. Mississauga, ON L5T 2B2 CANADA 800-387-4800 Email: info-na@eberspaecher.com Website: www.eberspaecher-na.com Products: Eberspaecher offers integrated solutions for the sustainable cooling and heating of buses of all drive types. 21 ElDorado 1655 Wall St. Salina, KS 67401 USA 800-850-1287 Website: www.enconline.com Products: ElDorado manufactures light- and medium-duty commercial buses for public transit, paratransit, airport, parking, hotel/resort, group tour, assisted living, church and university transportation markets. 16 Engineered Machined Products, Inc. 2701 North 30th St. Escanaba, MI 49829 USA

906-789-7497 Website: www.emp-corp.com Products: Mini-hybrid engine cooling system; thermal management systems; brushless DC electric fan; brushless DC electric oil pumps; brushless DC electric water pumps; 450 amp and 535 amp power alternators. 20 EnerDel 8740 Hague Rd., Bldg. 7 Indianapolis, IN 46256 USA 317-703-1800 Email: info@enerdel.com Website: www.enerdel.com Products: Since being founded in 2004, EnerDel’s engineers have worked to perfect the prismatic cell design and modular stacking architecture, offering customers a wide range of services to support the complete life of their battery products. Headquartered in Indianapolis, IN, with manufacturing in Korea and Indianapolis. First in the U.S. to mount a commercial-scale production of large-format, lithium-ion battery packs.

EnerDel’s Vigor+ battery packs are designed to meet challenging power and energy requirements of modern hybrid and electric transportation applications. Vigor+ packs offer versatility across diverse industries including automotive, heavyduty bus and truck, industrial equipment, trolley buses, trams, and agricultural machines offering long life, outstanding warranty and a product that meets Buy America requirements. Able to deliver lithium-ion battery solutions to foster customer success. 20

Enseicom, Inc. 225 Norman Montreal, QC H8R 1A3 CANADA 514-486-2626 Email: info@enseicom.com Website: www.enseicom.com Products: Founded in 1982, Enseicom manufactures street furniture, billboards, advertising structures and signage in North America.

Staffed with a full in-house graphic and technical design team overseen by civil and structural engineers, Enseicom constantly designs and develops products with superior quality, durability and serviceability, all the while maintaining state-of-the-art designs.

It manufactures a wide array of products which include: bus shelters, rapid transit shelters, parking booths, benches, newspaper boxes, waste containers, bike racks, billboards, street level advertising columns, interior signage, and outdoor signage. With over 100,000 square feet of combined manufacturing and storage facilities, Enseicom is equipped to handle projects of any size across North America and the Caribbean. 18 Fogmaker North America 150 Gordon Dr. Exton, PA 19341 USA

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866-312-6820 Website: www.usscgroup.com/fogmaker-fire-suppression/ Products: Provides superior protection to conventional fire suppression systems. It is environmentally friendly and utilizes water mist technology (no Hazmat). It is safe and nontoxic. The system provides a longer duration discharge than dry powder systems and requires no electrical power for protection. The system is designed to rapidly reduce the heat from a fire in seconds. Network of dealers and distributors in the U.S. and Canada. 18

Forest River Bus Website: www.forestriverinc.com Products: A wide variety of bus options for the transportation marketplace. 21 _____FREEDMAN SEATING_____

4545 W. Augusta Blvd.

Chicago, IL 60651 USA 773-524-2440 Email: info@freedmanseating.com Website: www.freedmanseating.com Products: For over 125 years, Freedman Seating has been engineering and manufacturing seats and seating-related products for many different applications. Its product lines include bus, rail, marine, delivery truck, specialty and commercial vehicle seating. Consistent growth and expansion have earned Freedman Seating recognition as a leading manufacturer of transportation seating solutions.

Manufacturing seats for buses, Freedman Seating supplies the major OEMs, over 250 bus distributors, the federal government, and many states and municipalities. The family of Freedman Seating bus seats includes products for small and midsized coaches, paratransit vans and buses, public transit buses, and private bus operators.

Recently, Freedman Seating introduced SeatLink™, a seat information tracking system powered by InterMotive Vehicle Controls, a leading manufacturer of electronic control systems. As federal and local regulations continue to advance transportation safety initiatives, including 3-point seat belt usage, SeatLink™offers a practical extension to just offering seat belts. The system displays and tracks the occupancy and belt status of passenger seats and provides visual warnings for the driver. The system will trigger an alert if an occupant sits but does not buckle or buckles before sitting.

The system also records and stores data that can be retrieved in case of an event. SeatLink™ can be expanded to work in vehicles with up to 90 passengers. It can also be battery powered, making the system retrofittable on older vehiPage 48

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cles. Installation is simple with plug and play connections. A downloadable app lets the user custom configure the seating layout on the head unit. SeatLink™ is now available for purchase and can be integrated into most commercial and school buses. For further details, contact Freedman Seating Company at 800443-4540. 21 Freightliner Custom Chassis Corporation 552 Hyatt St. Gaffney, SC 29341 USA 864-487-1700 Website: www.freightlinerchassis.com Products: By working directly with OEM partners, FCCC crafts purpose-engineered commercial buses with performance and reliability in mind. 16

Gerflor 595 Supreme Dr. Bensenville, IL 60106 USA 877-437-3567 Website: www.gerflortransport.com Products: Tarabus by Gerflor is a world leading non-slip transit flooring, dedicated to bus and coach applications. At Busworld 2017, Gerflor launched its new Tarabus Design, a line of digitally-printed flooring. This world first in personalized transport flooring gives customers the possibility to design their own flooring.

With this new technology, Gerflor will provide totally bespoke designs, adding value to its customers brand, while making the vehicles more attractive.

The Tarabus Design range offers an infinite number of possibilities for designers looking for a new approach to the interior design of buses, or searching for ways to enhance the passenger experience. The new product is available with all the well-known services developed to improve the manufacturers’ working environment. Services include the self-adhesive solution, where the flooring is delivered with an acrylic adhesive and protective layer on the back of the flooring, as well as, pre-cut and pre-welded kits. 18 Gillig LLC 451 Discovery Dr. Livermore, CA 94551 USA 510-264-5000 Website: www.gillig.com Products: A wide variety of buses, including Gillig’s 40-foot battery electric bus model. 18

Glaval Bus, Div. of Forest River, Inc. 2412 Century Dr. Goshen, IN 46528 USA 800-348-7440 Website: www.glavalbus.com Products: Offering safety, quality and aftermarket service. Glaval has been a longtime participant in providing paratransit and senior friendly vehicles. 20

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GRI Pumps 180 Hines Ave. Bellville, OH 44813 USA 419-886-3001 Email: grisales@gripumps.com Website: www.gripumps.com Facebook: gripumps Twitter: @GRI_Pumps LinkedIn: GRI Pumps Products: GRI offers flexible and robust fluid pumps to critical OEM transportation applications with its line of Brushless DC Magnetic Drive Circulation Pumps - the Integrity Series.

By manufacturing the Integrity Series’ variable speed motors, as well as many of the components in-house, GRI has the flexibility to precisely configure a pump to meet an OEM’s specific flow and pressure requirements. Customized motors, combined with the many port configurations and OEM options, provide a tailor-made fluid pump solution to transportation OEMs. GRI’s pumps have been time-tested in many transportation applications, including the circulation of glycol-water in hydronic heating and cooling, truck, recreational vehicles (RV), public transit, industrial equipment, marine, fuel cell, and flow battery applications. 19 Hart Plastics 2907 Park Six Ct. Elkhart, IN 46540 USA 574-264-7060 Email: contactus@hartplastics.net Website: www.hartplastics.com Products: Thermoformed components, dashes, visors, A-pillars, B-pillars, seat backs, door, floor and window trims, and switch housings. 18

Hendrickson Bus 800 S. Frontage Rd. Woodridge, IL 60517 USA 630-910-2800 Email: businfo@hendrickson-intl.com Website: www.hendrickson-intl.com Products: Hendrickson is a leading manufacturer and supplier of premium bus chassis components to global bus markets. Its legacy embodies over 100 years as the leading innovator and manufacturer of suspension systems and components for the global transportation industry. Utilizing world-class design, testing and validation capabilities, Hendrickson provides robust solutions that feature the ride quality, vehicle handling and stability required for bus applications around the world. Products include: air suspensions, steer axles, steel leaf springs, bumpers, brakes and wheel-ends. 19 __HOMETOWN MANUFACTURING__ SEE AD ON PAGE 11 P.O. Box 185 Crandon, WI 54520 USA 715-301-0149 Email: hi@hometown-mfg.com Website: www.hometown-mfg.com

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era is a professional video event recorder designed to coach drivers and reduce accidents by over 50 percent. The X2 offers a variety of lowcost services to help gain better visibility into a fleet: live look-in, live tracking, distracted and drowsy driving detection, facial recognition and cellular download. 19 Company Officers: Kristina Pence-Dunow, CEO/ President; Joey Dunow, Chief Engineer; Dustin Pence, COO; and Jessica Pence, Marketing Director Products: Hometown Trolley Carriage, Hometown Trolley Villager, Hometown Trolley Mainstreet, Hometown Trolley Streetcar, Hometown Coach View, Hometown Coach Commuter, and Hometown Green Solutions for most models.

Hometown is a family-owned and operated, DBE-certified manufacturing business, with a focus on preserving the integrity of craftsmanship and quality built transit vehicles. 100 percent American-made, and hand-crafted using the best and finest materials along with the latest technology. The Pence-Dunow family continues to innovate while manufacturing vehicles with the same design principles, work ethics and commitment to quality, established by the founding generation of Pences. Hometown’s vehicles are built to customer’s exact specifications, and are fit to accommodate all levels of transportation, ranging from private tours to major city transit.

Hometown invests time in research and development to craft high-quality, reliable alternative fuel technologies for all of its vehicles, and offer full electric and CNG options. Models are available in low-floor or straight-rail, front or rear engine. All models are Altoona-tested through the FTA program, and certified for Federal Funded Procurement. Hometown is dedicated to preserving the environment and keeping manufacturing in America, offering products that increase efficiency, decrease footprint and support the American economy. 21 Hudson River Corp.

551 Observer Hwy., #15N Hoboken, NJ 07030-6564 USA 201-420-3311 Email: lavdump@yahoo.com Website: www.lavdump.com Products: Lavatory dump hopper, an essential part of a bus garage for servicing, cleaning the coach restroom holding tank. 21

Idrive 249 N. Turnpike Rd. Santa Barbara, CA 93111 USA 805-308-6094 Email: sales@idriveglobal.com Website: www.idriveglobal.com Products: Idrive is a leading provider of video event recorders, GPS tracking and artificial intelligence-based services. Idrive’s X2 fleet cam-

Intapol Uniforms 100 Amity St. Jersey City, NJ 07304 USA 201-432-5555 Website: www.intapol.com Products: Bus driver uniforms in stock or custom designed and made. 19

InterMotive Vehicle Controls 12840 Earhart Ave. Auburn, CA 95602 USA 530-823-1048 Email: tlong@lgs-group.com Website: www.intermotive.net Products: InterMotive manufactures plug-andplay idle mitigation solutions that save fuel while providing vehicle security. 21 Irizar 100 Cassia Way Henderson, NV 89014 USA 702-431-2090 Zumarraga bidea, 8 20216 Ormaiztegi, Gipuzkoa SPAIN (+34) 943 80 91 00 Email: info@irizarusa.com, irizar@irizar.com Website: www.irizar.com/usa, www.irizar.com Products: Motorcoach manufacturer. 18

J & J Bus Sanitation P.O. Box 614 Crawford, GA 30630 USA 800-345-3303 Email: info@jjchem.com Website: www.jjchem.com Products: Sanitation equipment and supplies.

17

John A. Dash & Associates 121 N. Eagle Rd. Havertown, PA 19083 USA 610-446-4700 Products: Collective bargaining negotiation and arbitration services to the transit industry since 1968. 19 KELDERMAN AIR RIDE SUSPENSION

SEE AD ON PAGE 23 2686 Hwy. 92 E.

Oskaloosa, IA 52577 USA 641-660-5432 Email: rich@kelderman.com Website: www.kelderman.com Products: Air ride suspensions for lightmedium duty bus, limo and RV applications. 21

Kiel NA, LLC 2009 Middlebury St. Elkhart, IN 46516 USA 574-293-3600 Email: office@kielna.com Website: www.kielna.com Products: Part of the international Kiel Group, a manufacturer of transit passenger seats for commercial vehicles and public transportation, including seating solutions for buses and motorcoaches. Operates globally with production plants in the USA, Germany (world headquarters), Poland, France, the Netherlands, and Turkey. 17 Kirk’s Automotive, Inc. 9330 Roselawn Detroit, MI 48204 USA 313-933-7030 Website: www.KirksAuto.com Products: Complete line of remanufactured air conditioning motors and circulation pumps.

Products include alternators, starters, pumps, hydraulics, air conditioning motors and steering gears. 20 Kismet Rubber Products Corp.

215 Industrial Blvd.

Blue Ridge, GA 30513 USA 706-426-0400 Email: sales@kismetrubberproducts.com Website: www.kismetrubberproducts.com Products: Extruder of rubber, silicone, TPE and flexible vinyl. 17

Lancer Insurance Corp.

370 West Park Ave., P.O. Box 9004 Long Beach, NY 11561 USA 800-782-8902 Email: soshea@lancerinsurance.com Website: www.lancerinsurance.com Products: Provides commercial automobile, physical damage and general liability coverage to bus and motorcoach companies nationwide. 21 Lantal Textiles, Inc. 1300 Langenthal Dr. Rural Hall, NC 27045 USA 336-969-9551 Website: www.lantaltextiles.com Products: Lantal designs, produces and distributes seat upholstery fabrics to motorcoach, transit and paratransit companies. Made in North Carolina, all of its products meet the Buy America directive. Lantal offers custom seat upholstery. 16

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Lazzerini Corporation 1011 Herman St. Elkhart, IN 46516 USA 574-206-4769 Email: info@lazzerini.us Website: www.lazzerini.us Products: Lazzerini Corporation is a USbased subsidiary of Italian seating company, Lazzerini S.r.l. Founded in 1967, Lazzerini S.r.l. designs and manufactures innovative and lightweight passenger seats for global mass transit markets with localized operations in the United Kingdom, Europe, Hong Kong, New Zealand, and Canada. In 2015, Lazzerini Corporation was established in Elkhart, IN, and is already manufacturing and supplying Buy America compliant seats. Lazzerini is known and respected for its ability and know how in the intelligent use of the latest technology materials, to create standard flexible seating platforms, combined with fully modular construction. This allows for easy customization, installation, maintenance, and efficient vehicle packaging that optimizes passenger “living space” and vehicle seating capacity. 19

__LIQUIDSPRING LLC__

SEE AD ON PAGE 20 4899 East 400 South Lafayette, IN 47905 USA 765-474-7816 Email: sales@liquidspring.com Website: www.liquidspring.com Products: Provides a suspension for the transit industry. CLASS® (Compressible Liquid Adaptive Suspension System) – a rear suspension for Ford, RAM, GM, International, and Freightliner chassis – is designed to improve ride and handling for transit vehicles, while providing increased operator and passenger comfort and safety. 18

Luminator Technology Group 900 Klein Rd. Plano, TX 75074 USA 425-483-7100 Email: christian.fuchs@luminator.com Website: www.luminator.com Products: Luminator Technology Group delivers solutions that increase intelligence, safety, and efficiency for public transit operations. 21 ___MARATHON BRAKE SYSTEMS___

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125 Old Mill Rd. Cartersville, GA 30120 USA 800-223-5201 Website: www.marathonbrake.com Products: Marathon’s OE-approved KVT brake linings and DiscStar Transit Premium air disc pads and DiscStar Rotors are proven performers for transit and coach lines across the country. KVT and DiscStar are quiet, long life materials that are friendly to drums and rotors.

KVT Transit Brake Linings — OE Transit Approved KVT is specifically formulated to handle the high heat of multiple stopping of a city bus and the heavy-duty demands of a motorcoach.

KVT is an organic, non-asbestos brake lining that combines dependable stopping power and quiet operation with a long lining life. KVT is rated for 28,660 lb. axle loads.

DiscStar Transit Premium Air Disc Pads — Marathon now offers a high performance air disc pad, DiscStar Transit Premium (DSTP). Designed specifically for air disc brakes, Marathon's DiscStar disc pads were created to handle the extreme conditions of transit bus and coach applications. Formulated using Marathon's service ceramic expertise, DiscStar disc pads provide dependable stopping power, a long pad and rotor life, and noise reduction.

Marathon’s DiscStar Air Disc Rotors are manufactured to OE thickness specifications to resist warping and cracking issues caused by high temperature applications. The rotors feature an optimized venting design and maximized heat sink to further enhance their thermal resistance properties. These rotors are manufactured in an ISO 9000/TS16949 certified plant and are geometrically tested for design, metallurgical composition, hardness and balance. In addition, the rotors undergo a thermal integrity test at high loads. The resulting DiscStar rotor used with a DiscStar pad will provide smooth stopping and a longer service life to lower maintenance costs. 21 ____MICRO BIRD COMMERCIAL ___

SEE AD ON PAGE 32 3000 Girardin St. Drummondville, QC J2E 0A1 CANADA 855-628-6287 Email: commercial@microbird.com Website: www.mbcbus.com Products: Micro Bird Commercial Bus line is designed and manufactured with the highest standards to ensure the best quality, durability, and safety in the industry. Its buses are built to seat up to 28 passengers and offer the best total cost of ownership. Micro Bird Commercial products are available in different lengths and configurations. Both Ford and GM chassis are available in single or dual rear wheel models.

July/August 2021

A variety of alternative fuels such as propane and electric are offered to help meet market needs. The Blue Bird Commercial bus dealer network offers service and parts support throughout North America to help ensure the best experience. 21

Midway Specialty Vehicles, LLC 2940 Dexter Dr. Elkhart, IN 46514 USA 574-264-2530 Website: www.mymidway.com Products: Designed the Pinnacle Bus to accommodate all passengers. The Pinnacle Bus is designed to transport riders economically and in an environmentally-friendly manner.

Offers passengers comfort, security, and panoramic views at a reasonable cost. Engineered to accommodate up to 17 passengers and able to comfortably transport physicalchallenged riders, the bus has extra wide entry doors and a steel case construction. Structurally sound (Altoona tested) with a Mercedes diesel engine and an average 20 mpg.

Offers seating and luggage rack options. Other models and OEM chassis are available. 21 __MIDWEST BUS CORPORATION__

SEE AD ON PAGE 18 1940 W. Stewart St. Owosso, MI 48867 USA 800-627-6251 Website: www.midwestbus.com Products: Transit bus remanufacturer; aftermarket parts sales; used bus sales/leasing; Byk-Rak distributor; repower and field services. 21 MJM Innovations 6300 Blair Hill Ave., Suite 301 Baltimore, MD 21209 USA 866-664-1277 Email: info@mjminnovations.com Website: www.mjminnovations.com Products: MJM Innovations improves transportation programs using web-based software, mobile apps, card solutions, trip management and management services. 19 Mobile Climate Control 17103 State Rd. 4 East Goshen, IN 46528 USA 905-482-2750 Website: www.mcc-hvac.com Products: Specializes in custom engineered HVAC systems. Its climate control systems can be found worldwide in all types of commercial vehicles, from buses and off road ma-

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chines to utility and defense vehicles. Supplies custom designed solutions, from single system components to complete climate systems.

An engineering staff with many years of experience, creates and supplies optimal solutions for the best climate comfort. 19

MobilityTRANS 42000 Koppernick, Ste. A-3, Canton, MI 48187 USA 800-496-4280 Email: info@mobilitytrans.com Website: www.mobilitytrans.com Products: Commercial passenger and paratransit vehicle convertor. The company builds and supplies paratransit, hotel/airport shuttle, executive transport and prisoner transport vans and small buses. 17 ___MOHAWK LIFTS___

65 Vrouman Ave. P. O. Box 110 Amsterdam, NY 12010 USA 518-842-1431 Email: marketing@mohawklifts.com Website: www.mohawklifts.com Products: Mohawk manufactures all types of vehicle service lifts for transit buses, motorcoaches, and school buses. 21

Monochem (A Valterra Products Subsidiary) 512-267-5190 Website: www.monochem.net Products: Chemicals for cleaning bus interiors, odor control, toilets; upholstery cleaning; and sanitation equipment and supplies. 21 ___MOTOR COACH INDUSTRIES__

SEE AD ON PAGE 63 200 E. Oakton St. Des Plaines, IL 60018 USA 866-MCI-COACH Email: marketing@mcicoach.com Website: www.mcicoach.com Products: Motor Coach Industries (MCI) is a U.S. subsidiary of NFI Group Inc., (NFI), is North America’s leading public and private market motor coach brand, building the industry’s best-selling J4500 coach, its smaller ver-

sion J3500 and the new battery-electric zero emission J4500 CHARGE™. In addition to the J series, MCI builds the Buy America-compliant and Altoona-tested D model series, including the ADA-accessible D45 CRT LE Commuter Coach, the battery-electric, zeroemission D45 CRT LE CHARGE™, the all new private-sector D4520, and the public sector D45 CRT. All coaches are backed by MCI support services including in-field expertise, a technical call center and 24/7 roadside assistance; ongoing technical training from the industry’s Automotive Service Excellence (ASE) accredited MCI Academy technician training center; parts support from NFI Parts; MCI Service Centers; and on-the-go support with the MCI Operators App and MCI Companion App. Together with New Flyer, MCI is home to America’s largest and trusted team of bus and coach experts, focused on customer care and dedicated to supporting the reliability of a fleet, the resiliency of an operation, and the safety of passengers. 21 Motor Coach Tire Sales, LLC 1133 4th St. Columbus, GA 31901 USA 678-463-4110 Website: www.motorcoachtiresales.com Products: Sales of Toyo and Yokohama tires to the motorcoach industry. 17

Motorcoach Manager, Inc. 3517 Marconi Ave., Suite 207 Sacramento, CA 95821 USA 916-972-1800 Email: info@motorcoachmanager.com Website: www.motorcoachmanager.com Products: Motorcoach Manager and Tour Optimizer—Motorcoach Manager is a flexible fleet management software system now available on the cloud. It provides a complete, cost-effective system for managing all the logistics of motorcoach and tour operations. It tracks dispatches for charter orders, scheduled line runs and school bus routes from the initial request for service to the final accounting reports. There is a comprehensive driver and employee compliance tracking module included. The cloud-based version features embedded mapping with mileage and time data generated automatically.

It is appropriate for any size of company providing passenger transportation.

The software is the result of 25 years of collaboration between the Motorcoach Manager staff and hundreds of clients and prospects. A complete set of features, such as built-in email, utilization and availability charts, financial analysis tools, security, equipment and driver management, driver training records, payroll and mileage tracking, etc., are included. Responsive, timely customer service is our priority.

Tour Optimizer is a separate product which

manages and tracks group and retail tours for companies that do not own motorcoaches. It includes an itinerary building tool and a reservation system for selling by the seat. There is an extensive reporting system which saves tour management time. 19 Motorcoach Safety Training Co. 5611 Hudson Dr., Suite 100 A Hudson, OH 44236 USA 855-963-3900 Website: www.mcstco.com Products: Motorcoach driver training programs. 18

NAFI 1155 Cleveland Ave. Wyomissing, PA 19610 USA 610-781-7033 Email: nafipa@aol.com Products: Representatives for Altro safety floor coverings in the northeast portion of the U.S. 19

National Interstate Insurance Company 3250 Interstate Dr. Richfield, OH 44286 USA 800-929-1500 Email: public.transportation@natl.com Website: www.natl.com Products: A provider of insurance and risk transfer solutions to the passenger transportation industry. 18

New Flyer Industries Inc. Headquarters/Winnipeg Facility 711 Kernaghan Ave. Winnipeg, MB R2C 3T4 CANADA 204-224-1251 Website: www.newflyer.com Products: New Flyer is a North America heavy-duty transit bus leader, which includes its Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through New Flyer Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. New Flyer actively supports over 35,000 heavy-duty transit buses (New Flyer, NABI, and Orion) currently in service, of which 8,600 are powered by electric motors and battery propulsion and 1,900 are zero-emission. 21

Norse Systems, Inc. 245 Sage Hollow Rd. Guilford, CT 06437 USA 800-769-8468 Email: norse@norsesys.com Website: www.norsesys.com Products: Provides a complete set of integrated products for managing bus transportation. Its comprehensive software product set is combined with private “cloud” based virtual servers and professional support to provide a

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complete solution for bus operators. The solutions from Norse are designed to run on the existing computer infrastructure. Low monthly fees, with no long-term contract.

Applications include: Charter/field trip sales and operations, dispatching, driver qualifications, human resources, employee time and pay, transit line runs, day trip/commuter/airport shuttle and tour systems, accident management, equipment maintenance, warrantee tracking and recovery, fuel control, fuel tax reporting, trip bidding, school bus routing with automated map interfaces, multi-site inventory control, purchasing, home to school operations, accounts receivable, general ledger, accounts payable, and more. Applications are provided with the “Screen Driver,” The Enterprise IT environment for developers and users. The system includes user security, system administration, custom reporting, and application development and management tools. Demonstrations and sales presentations are available at no cost. 17

Nova Bus 260 Banker Rd. Plattsburgh, NY 12901 USA 518-566-6682 Email: novabus.sales@volvo.com Website: www.novabus.com Products: Designs public transit buses that meet different needs. Its value-added offer includes an extensive list of standard features engineered to provide the best in terms of safety, accessibility and life cycle cost. Nova Bus’ entire line of vehicles is based on a single proven platform that requires minimal maintenance and far exceeds APTA’s White Book crashworthiness requirements. 21

Onspot Automatic Tire Chains 1075 Rodgers Park Dr. North Vernon, IN 47265 USA 800-766-7768 Email: onspot@onspot.com Website: www.onspot.com Products: Onspot Automatic Tire Chains are permanently mounted to the vehicles’ rear suspension and allows the operator to engage and disengage the chains at the flip of the dashboard switch, without stopping to enhance traction and reduce braking distance on snow and ice in forward or reverse. The system is available as a factory installed option from over 200 OEM vehicle builders, or for retrofit of existing vehicles from over 1,400 dealers throughout North America. The product can be adapted to vehicles from 1/2 ton to Class 8 tractor trailers. 19 On Your Mark Transportation P.O. Box 292851 Nashville, TN 37229-2851 USA 615-669-0107 Page 52

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Email: info@onyourmarktransportation.com Website: www.onyourmarktransportation.com Products: A consulting service to the ground transportation industry, bringing resources to all areas of ground transportation, including limousine, school bus, transit and motorcoach. Services include, but are not limited to: event transportation planning and logistics; marketing, including websites, social media, trade show representation and sales training; surveys, including employee, ridership or customer surveys; human resources, including recruiting, hiring, training and company specific policy handbooks and procedures; grant writing; 5311(f) programs; DOT and DOD safety system audits; research; and school bus planning and implementation. 20

OurBus 79 Madison Ave. New York, NY 10016 USA 844-800-6828 Email: pr@ourbus.com Website: www.ourbus.com Products: A charter bus service in New York, NY. Mission is to offer an affordable option that gives people time back to enjoy life outside the commute. A technology platform that provides a better public transportation alternative for commuters traveling to and from suburban areas and cities. 18 Petro Stopping Centers I-39 & Hwy. 38, Exit #99 900 Petro Dr. Rochelle, IL 61068 USA 815-562-3716 Email: petro59@rochelletravel.net Website: www.ta-petro.com Products: Full service travel plaza offering regular diesel, biodiesel, regular gas, E85 and E15.

RV services include dump station, water, propane, pull-through parking and separate fueling island. Amenities include two restaurants, two stores, clinic, game arcade, showers, coin laundry, ATM, fax and copy service, UPS, FedEx and U.S. mail dropboxes. Open 24 hours a day, 365 days a year. Buses welcome, please call ahead if eating (815-562-5840). 21

Pleiger Plastics Co. 498 Crile Rd. Washington, PA 15301 USA 724-228-2244 Email: ron@pleiger.com Website: www.pleiger.com Products: Molder of polyurethane bumpers for suspension applications, preventing metal to metal contact. 20 Power Brake LLC 6515 N 50th St. Tampa, FL 33610 USA

July/August 2021

813-623-1333 Website: www.powerbrake1.com Products: Power Brake LLC, located in Tampa, FL, has over 50 years of combined experience in the brake industry, and has been in business for over 11 years. It is a knowledgeable and trusted leader in brake system innovation. Company officials have discovered a new and innovative technology that extends brake component life and reduces operating costs. The new process, labeled Diamond Technology, will extend the life of brakes. The goal at Power Brake is to provide a money-saving fleet maintenance solution that increases the life expectancy of brakes, while providing superior performance and safety enhancements for vehicles. Power Brake offers a 100,000 mile warranty on trucks and buses, and a 36,000 mile warranty on fire engines against failure due to wear, distortion, or cracking. 19 ________PREVOST________

SEE AD ON PAGE 5 35 Gagnon Blvd.

Sainte-Claire, Quebec G0R 2V0 CANADA 418-883-3391 Email: prevostcar@volvo.com Website: www.prevostcar.com Products: North American manufacturer of passenger coaches as well as conversion coaches for high-end motorhomes and specialty conversions. The Prevost H-Series provides tall, high-deck coaches with panoramic views and under-floor storage capacity of 460 cubic feet. The Prevost X-Series offers lowest overall height for the premium coach market, while maintaining a floor-to-ceiling height of 80 inches and a wheelbase of 334.5 inches. The Volvo 9700 offers quality, performance, economy, comfort and safety. The powertrain takes advantage of the coordination between the Volvo D13 engine and IShift transmission. This integration results in better performance and engine management, fuel savings and easier service scheduling. 21

Prevost Parts Email: prevostparts@volvo.com Website: www.prevostcar.com Online Parts Ordering: www.prevostcar.com/content/online-parts-ordering Prevost U.S. Parts Customer Service 2250 Point Blvd., Suite 410 Elgin, Illinois 60123. USA Eastern Region: 877-279-1224 Central Region: 877-279-1245

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Western Region: 877-279-1219 Prevost Canada Parts Customer Service 2955-A Avenue Watt Quebec City, Quebec G1X 3W1. CANADA 800-463-8876 Products: Prevost offers 24/7 emergency parts ordering and shipping, and 24/7 online parts ordering with a special discount. Prevost parts warehouses use RF barcode technology for quick shipment of parts, and offers sameday shipping of stock parts anywhere in the United States and Canada for orders received before 2 p.m. (shipping location local time).

Prevost’s computerized parts catalog provides immediate access to all coach assemblies, subassemblies and components. Prevost Parts provides replacement parts for all makes and models of coaches and transit buses, and is the exclusive distributor of Prevost, Volvo Bus and Nova Bus certified parts and components.

The Prevost Parts and Service Network consists of 16 Prevost Parts and Service Centers, strategically located throughout the United States and Canada, 55-plus mobile service vans, and more than 150 Prevost-trained and certified service providers. The service network is the industry’s exclusive provider of certified service for Prevost vehicles, Volvo engines and Volvo I-Shift transmissions. 21 ProAir, LLC 715 Willow Springs Lane York, PA 17406 USA 717-767-2775 Email: dave@proairllc.com Website: www.proairllc.com Company Officers: Mark Smith, President; David Oberdorff, Vice President Products: ProAir designs and manufactures a complete line of advanced bus air conditioning systems for all sizes and makes of buses including conventional, alternate fuel, hybrid and electric drive buses. Products include split-type air conditioning systems as well as complete roof mount air conditioning systems for all buses. In addition, ProAir offers air conditioning installation services, specification preparation assistance, product testing, replacement air conditioning service parts for most brands, product training and on-site customer support. 20 Proterra 1815 Rollins Rd., Burlingame, CA 94010 USA 864-438-0000 Website: www.proterra.com Products: Catalyst® battery-electric transit buses. 18 Q’Straint 4031 NE 12th Ter. Oakland Park, FL 33334 USA 800-987-9987

Email: marketing@qstraint.com Website: www.qstraint.com Products: QUANTUM automatic wheelchair securement and Q’POD integrated 3-point wheelchair securement. 19 _____QMF STEEL, INC._____ (QMF Supply Fab Manufacturing)

3846 Interstate 30 East Campbell, TX 75422 USA 903-455-3618, 800-881-4071 Email: busline@qmfsteel.com Website: qmfsteel.com Products: QMF Steel, Inc., is a DBE/WBE certified business in operation since 1994.

Buy America material supplier, manufacturer and fabricator for transportation clients across the U.S. ISO and AISC quality certified, QMF’s equipment can machine parts; cut materials with bundle cutting saws, angle cutting saw, plasma, sheet and tube laser; bend with a press brake, precision brake and profile bender; roll sheet; drill using a beam line; blast off mill scale; weld using certified welders and robot welders. Parts can be used in the assembly of the vehicle systems or in the safety rails, stairs and ramps needed on ADA-compliant vehicles. 21

RBS - Relational Bus Systems, Inc. 10 Lancaster St. - Box 215 Cherry Valley, NY 13320 USA 607-264-9300, 800-448-7001 Email: manager@rbs2000.com Website: www.rbs2000.com Products: RBS, Inc. designs, implements and supports Tour and Charter Management systems with more than 500 customers in North America.

Products include: GoTour Management System, a browserbased system, manages tour reservations, itineraries, receivables and payables, and produces customer documents and management reports for group and retail tours. The RBS cloud-based system is hosted and backed up in the cloud using AWS (Amazon Web Services). RBS is now distributing GoTourV4.10, which includes BOPI (Blocked Out Passenger Inventory); integrated, highly secure, online credit card authorization (GoPay) is available; GoChart Charter Management System features customer and contract management, schedule and dispatch, and accounts receivable.

Modules allow system customization to fit a company’s needs and size. Powerful, user definable security, requiring unique login and password, is available;

Offsite Backup and Recovery provides daily offsite data backup and features limited online access to a customer’s data in the event of a disaster; and, Web Manager modules include simple, reliable, real time credit card authorization for GoChart and GoTour; online quote generation and notification; and web access to drivers’ orders for GoChart.

Demos for GoTour and GoChart are available by appointment. 19

REI 6534 L St. Omaha, NE 68117. USA 800-228-9275 Email: info@radioeng.com Website: www.radioeng.com Products: Entertainment and monitoring systems for motorcoaches and transit buses. 18

Rel-Tek Corporation 4185-4189 Old William Penn Hwy. Monroeville, PA 15146 USA 412-373-6700 Website: www.rel-tek.com Products: Gas monitoring and control systems, including PC-based data logging and telemetry software, and a full complement of field I/O hardware. 20

Renegade Parts Washers and Detergents 2320 Zinga Dr. Reedsburg, WI 53959 USA 800-774-7900 Email: marketing@renegadepartswashers.com Website: www.renegadepartswashers.com Products: Automatic and manual aqueous parts washers and solvent-free detergents. 21

Resorts Casino Hotel 1133 Boardwalk Atlantic City, NJ 08401 USA 800-772-9000 Website: www.resortsac.com Products: Casino, hotel and restaurants, including the Jimmy Buffett’s Margaritaville entertainment complex. 17

REV GROUP Website: www.revgroup.com Products: REV bus brands include Collins and ENC. 20 _______REYCO GRANNING_____

SEE AD ON PAGE 10 1205 Industrial Park Dr. Mt. Vernon, MO 65712 USA

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800-753-0050, 417-466-2178 Website: www.reycogranning.com Products: Designs and manufactures air, steel spring and auxiliary suspensions used by bus, truck and specialty vehicle OEMs. A suspension manufacturer with close to 90 years of proven product quality, durability and reliability. The company is located in the heart of the Midwest, with some of America’s best and hardest working employees who continue to help Reyco Granning build on its rich history of manufacturing excellence. 21

RLI Transportation 9025 N. Lindbergh Dr. Peoria, IL 61615 USA 800-331-4929 Website: www.rlicorp.com Products: Insurance for the bus and motorcoach industries. 17

Rotary Lift 2700 Lanier Dr. Madison, IN 47250 USA 800-640-5438 Email: userlink@rotarylift.com Website: www.rotarylift.com Products: Rotary Lift offers the industry’s broadest line of heavy-duty vehicle lifts. The lineup includes mobile column, modular inground, scissor, parallelogram, two-post and four-post lifts. 19 RouteMatch Software 1230 Peachtree St., NE, Ste. 2800 Atlanta, GA 30309 USA 404-876-5160 Email: sales@routematch.com Website: www.routematch.com Products: Software systems for schedule and route optimization, reporting and compliance.

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RRL Insurance Agency 4450 W. Eau Gallie Blvd., Suite 115 Melbourne, FL 32934 USA 800-407-4077 Website: www.rrl-ins.com Products: RRL Insurance, located in Florida and Ohio, specializes in commercial insurance and Risk Management Services. Its professional team has built a solid reputation with years of in-depth knowledge in the transportation industry, and is constantly enhancing contacts with insurance companies and insureds. In 2014, RRL became partners with Acrisure. RRL has 300-plus agency partners located in most states, with $10 billion plus in sales. RRL works with well-regarded companies that are very competitive in the marketplace. RRL is responsive to clients’ needs and offers a comprehensive insurance program which makes it a partner in reducing accidents and premiums. The RRL Page 54

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goal is to provide clients with cost effective insurance and risk management solutions, combining competitive rates with superior service and to exceed expectations.

All RRL clients have a personal account representative to handle their standard requests, such as certificates, vehicle changes, filings, etc. Clients have total access to RRL’s management team, who can provide assistance for risk management needs 24/7. RRL is here for its clients on the go, with access to clients’ insurance and requested documents instantly online or from a smartphone or tablet. With solid insurance industry relationships, dealing with market representatives who understand the issues at hand, keeps RRL ahead of the curve. RRL works to place its customers’ operations with a strong market that will be a partner with each customer, at a cost-effective rate. There is a reason why RRL customers do not leave once they are with the company. With top-notch service and knowledge, the rest just falls into place. Give RRL a call. It is available to become a loyal partner in securing all insurance needs. 19 RUD-Chain, Inc. 840 N. 20th Ave. Hiawatha, IA 52233 USA 800-553-7993 Email: sales@rudchain.com Website: www.rotogrip.us Products: Manufacturer of traction devices and a solution based company committed to providing traction solutions for the safe operation of motor vehicles under slick, icy and snowy road conditions. ROTOGRIP® CS, RUD’s Automatic Tire Chain System for low profile vehicles, permanently mounts to the vehicle suspension, assuring that any operator is well equipped for all road conditions. 17

Safety Step LLC 5304 Valleypark Dr. Roanoke, VA 24019 USA 540-362-9636 Website: www.safetystep.net Products: Safety Step’s line of lightweight, all aluminum steps are designed to handle constant usage by passengers. All Safety Steps feature anti-tip and anti-slip designs. Rubber leg tips help secure passengers on all surfaces and during any weather conditions. With various platform sizes, heights and powder coat finishes, Safety Step has the step to improve every passenger travel experience. 19 _____SAFETY VISION_____ SEE AD ON PAGE 26 6100 W. Sam Houston Pkwy. N. Houston, TX 77041 USA 713-896-6600

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Email: brieck@safetyvision.com Website: www.safetyvision.com

Products: Safety Vision’s mobile video solutions offer mass transit HD resolution, live look-in and wireless download. 21

Samsara 444 De Haro St. San Francisco, CA 94107 USA 415-985-2400 Email: info@samsara.com Website: www.samsara.com Products: Samsara’s cloud-connected cameras provide complete 360º video visibility.

Such coverage allows bus/motorcoach companies to better investigate and resolve incidents, enhance passenger and driver safety, and protect a fleet against false claims. 19 _____SANUVAIRE, LLC_____

SEE AD ON PAGE 19 6435 W. Quaker St. Orchard Park, NY 14127 USA 888-611-6660 Email: sales@sanuvaire.com Website: www.sanuvaire.com Products: Offers custom designed patented and licensed “Ultraviolet Germicidal Irradiation - UVGI” technology for air purification, air filtration and surface sterilization, specifically for public transport and transit vehicles.

Premier products are the Breathe-Safe™ and Surface-Safe™ Systems, which implement complete UVGI coil surface sterilization, air purification and air filtration technology into vehicle HVAC components and passenger cabins. Provides ultimate protection against harmful, infectious bacteria and viruses, including COVID-19, for transit ridership, while reducing CO2 emissions, vehicle-related maintenance and fuel costs. The UVGI systems disrupt the harmful micro-organisms’ DNA, in turn, killing and preventing them from reproducing.

Other products include S-MT™ 1.0 Mobile Tower, used for surface sterilization of vehicle interiors and transit facilities, and the SWAND™ for easy, quick hand-held disinfection of surface spills and spoils. SanUVAire carries a full line of smart, indoor air quality monitoring devices and UVC sensors and meters for measuring the effectiveness of the in-

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stalled UVGI systems.

SanUVAire 360™ is a Cadillac Portfolio Suite, encompassing air purification, surface sanitation, air filtration, coil disinfection, induct sanitation, air quality monitoring and UV efficacy meters. Transit Safety Solutions include the Flashing S.T.O.P.™ LED sign to promote defensive driving and accident prevention, as well as Curb Avoidance™ to prevent curb, tire and wheel damage and associated insurance and financial costs. 21 Sardo Bus & Coach Upholstery 503 S. Main Ave. Minneola, FL 34715 USA 512 W. Rosecrans Ave. Gardena, CA 90248 USA 352-242-1313 Email: sandy@sardobus.com Website: www.sardobus.com Products: Professional coach interior refurbishments. Recovering floors, seat covers and walls. Mobile road crews. Guaranteed workmanship. 21

Saucon Technologies 2455 Baglyos Circle Bethlehem, PA 18020 USA 484-241-2514 Website: www.saucontds.com Products: GPS tracking, reporting options and dispatch tools for various types of transportation providers. 16 Scalabros S.r.l.

Via Caduti di Sabbiuno 83/C -Loc. Bazzano Valsamoggia, BO 40053 ITALY +39 051 832587 Email: info@scalabros.it Website: www.scalabros.it Products: Bus components including manual and motorized sunshades, escape roof hatches and floorservice hatches. 20

Sefac USA, Inc. 381 Nina Way Warminster, PA 18974 USA Phone: 877-220-2041 Email: info@sefacusa.com Website: www.sefacusa.com Products: SEFAC USA is the sole U.S. distributor of SEFAC lifts. Products include mobile column lifts, axle stands and transmission jacks for buses and motorcoaches. 21 SERVICE INSURANCE AGENCY, LLC

SEE AD ON PAGE 62 6850 Catawba Ln. Richmond, VA 23226 USA 800-444-0205

Website: www.serviceins.com Products: Service Insurance Agency, Inc., has been providing insurance and related products to the passenger transportation industry since 1952. Its professional staff is trained to provide the highest quality customer service and offers solutions for the unique insurance needs of its passenger transportation customers. An independent company, Service Insurance writes insurance for motorcoaches, limousines, vanpools, city transit buses, airport shuttles and school buses. 20

Setra/Daimler Coaches North America (DCNA) 4900 E. Loop 820 South Fort Worth, TX 76119 USA 800-206-9728 Website: www.setrausa.com Products: The Setra brand coaches Top Class S 417 TC and Comfort Class S 407 CC are supported by Daimler Coaches North America (DCNA) and parent company, Daimler AG. For more than 35 years in North America, Setra has raised coach travel to unprecedented heights with sleek European styling, combined with next generation technology, premium amenities, and industry leading safety. Daimler AG has more than 125 years of passion and engineering prowess. Daimler has been a pioneer in the automotive, trucking, and motorcoach industries. In fact, Daimler has top quality brands like Setra, Freightliner, MercedesBenz, Thomas Built Buses, Detroit Diesel, and Western Star in its lineup and utilizes best practices to make all those vehicles the best in their industry.

Known for high-grade components and engineering, Setra coaches are built on the same production system as Daimler’s automotive group and the high standards set by Mercedes-Benz. There, reliability is built into every component and onboard features demanded by operators. The result is passenger comfort and operational excellence.

Supporting drivers and passengers when it comes to comfort and function, Setra luxury coaches deliver great handling and a smooth ride. With the ergonomic design found in the cockpit and driver workstation, Setra ensures all controls are within reach, that key information is always available, and that driver comfort is a top priority.

The Setra products also have the highest level of support necessary to keep a fleet of coaches in service, including parts distribution, and 24/7 on-call industry experts.

Whether it’s the build, the décor, the inclusions, or the meticulous detail behind the scenes, when it comes to Setra, we’ve thought of it all. Which means, all operators have to think about is their passengers and continuous ROI. 20

Shriver Transportation Insurance Agency, LLC 1 Oakbrook Terrace, #209 Oakbrook Terrace, IL 60181 USA 630-833-0480 Website: www.shriverinsurance.com Products: Shriver Transportation Insurance Agency has specialized in public transportation since 1963. Company representatives listen to what their customers want in order to tailor a policy to meet each of these customer needs. Shriver works with customers from coast to coast on any size account. 20

SmartTray International, LLC 15100 N. 78th Way, Floor 2 Scottsdale, AZ 85260 USA Email: railandbus@thesmarttray.com Website: www.thesmarttray.com Products: Tray table solutions including patented personal electronic device management features for buses and motorcoaches. 18

Specialty Vehicles (SVI, Inc.) 440 Mark Leany Dr. Henderson, NV 89011 USA 800-SVI-TRAM Website: www.specialtyvehicles.com Products: New and used trolleys, trams, electric shuttles, and other types of people movers. 19

Stertil-Koni 200 Log Canoe Circle Stevensville, MD 21666 USA 800-336-6637, 410-643-9001 Email: lifts@stertil-koni.com Website: www.stertil-koni.com/bus-lifts, www.stertil-koni.com/truck-lifts Products: Stertil-Koni provides heavy-duty vehicle lifts – bus lifts and truck lifts – featuring top performance, durability and safety. 19

Stewart & Stevenson Power Products -Atlantic Division 180 Route 17 South Lodi, NJ 07644 USA 201-489-5800 Website: www.atlanticdda.com Products: Detroit Diesel engine and Allison automatic transmission distributor; MercedesBenz diesel engines; Freightliner Custom Chassis; Mobile Climate Control; Thomas Built Buses, Parts and service dealer; complete diagnostic and repair services; Allisonhybrid electric propulsion and related components; filters; batteries; diesel emission and retrofit solutions. 18 ____SUTRAK CORPORATION___ SEE AD ON PAGE 12 6897 E. 49th Ave. Commerce City, CO 80022 USA 303-287-2700 Website: www.sutrakusa.com

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fices from Los Angeles to New York. Focusing only on the transportation marketplace.

18

Products: ISO 9001 certified. Heating, ventilating and air conditioning systems for light rail vehicles and people movers and buses including school buses. 19

Teknoware 120 Wampus Ln. Milford, CT 06460 USA 203-878-8567 Website: www.teknoware.com/en/vehicle-lighting Products: Lighting design for public transport vehicles. Teknoware provides lights and lighting systems for new vehicles as well as for refurbishment and LED upgrading projects. It offers lighting solutions that are integrated with the other decor of the vehicle and provides sufficient and pleasant lighting. 17 ____TEMSA NORTH AMERICA____

SEE AD ON PAGE 64 404 Zell Dr. Orlando, FL 32824 USA 833-628-3672 Website: www.temsa.com Products: Temsa is one of the world’s leading motorcoach and bus manufacturers.

Founded in 1968, and operating from a 510,000-square-meter manufacturing facility in Adana, Turkey since 1987, Temsa produces over 10,000 motorcoaches, buses and light trucks per year. 20

TIAA Bank 501 Riverside Ave. Jacksonville, FL 32202 USA 203-984-5710 Website: www.tiaabank.com/commercial Products: Transportation financing services.

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TIB - Transportation Insurance Brokers 425 W. Broadway, Suite 300 Glendale, CA 91204 USA 800-248-2877 Website: www.tibinsurance.com Products: A brokerage firm dedicated to the transportation industry, offering auto and general liability, physical damage, workers’ compensation and bonds. Specializing in, and committed to the transportation industry. OfPage 56

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Tolar Manufacturing Co. 258 Mariah Cir. Carona, CA 92879 USA 800-339-6165 Email: info@tolarmfg.com Website: www.tolarmfg.com Products: Since 1991, Tolar Manufacturing has been producing transit shelters, kiosks, benches and trash receptacles. 21

TLS Total Automotive Lifting Solutions Inc. 2300 Speers Rd. Oakville, Ontario L6L 2X8 CANADA 877-799-5438 Email: sales@tlslifts.com Website: www.tlslifts.com Products: TLS Inc., is a member of the Automotive Lift Institute, and participates in the certification of its products, with models ranging in capacities from 2,000 to 100,000 lbs. 21

Trans/Air Manufacturing 480 E. Locust St. Dallastown, PA 17313 USA 717-246-2627 Email: alehnert@transairmfg.com Website: www.transairmfg.com Products: Trans/Air Manufacturing is an ISO 9001-registered firm, manufacturing a full line of climate control systems for the school, commercial, and electric/hybrid vehicle markets.

Units, parts, service, training, warranty, and new or aftermarket installations are available through factory-owned operations or a network of distributors throughout North America. 21 Transign LLC 281 Collier Rd. Auburn Hills, MI 48326 USA 248-623-6400, 855-535-7446 Email: info@transignllc.com Website: www.transignllc.com Products: Supplying high quality passenger information systems. 21

Transit & Paratransit Company (TAPTCO) 5611 Hudson Dr., Suite 100 Hudson, OH 44236 USA 855-963-3900 Website: www.taptco.com Products: Training programs for transit and paratransit bus drivers. 20 Transit Bus Technical Advisors 1577 Havenwood Dr. Oceanside, CA 92056 USA

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607-240-8067 Products: Assistance to transit authorities and manufacturers regarding diesel, CNG, hybridelectric, fuel cell and EV buses. 18

Transit Sales International 1863 Service Ct. Riverside, CA 92507 USA 800-287-7253 Email: buyer@transitsales.com Website: www.transitsales.com Products: Quality preowned transit buses, bus sales and leasing, short to long-term leases, variety of different models, alternative fuel selections. 19

TransitFlor 1833 E. Market St., Akron, OH 44305 USA 800-321-2340 Email: info@transitflor.com Website: www.transitflor.com Products: TransitFlor® premium-grade rubber flooring, stair treads and entrance plates are designed for such vehicles as school, metro and touring buses. 18 Translite Enterprises Bus Glass Distributors 107 Trumbull St., K Bldg.

Elizabeth, NJ 07206 USA 800-934-3450 Email: info@transliteent.com Website: www.translitebusglass.com Products: Windshields and side glass for coach, school bus and transit. 17

Transportation Information Systems 5435 Cahuenga Blvd., Ste. D. North Hollywood, CA 91601 USA 818-563-2839 Email: info@tisfleet.com Website: www.ifleeteld.tisfleet.com Products: iFleetELD software and hardware items that allow for full compliance with federal electronic device (ELD) requirements, as well as provide additional benefits to drivers and fleet managers. 18 TriMark Corp.

500 Bailey Ave. New Hampton, IA 50659 USA 800-447-0343 Website: www.trimarkcorp.com Products: Designer and manufacturer of handles, latches, complete door access systems and related components. 18 TripSpark Technologies 5265 Rockwell Dr. NE Cedar Rapids, IA 52402 USA 877-448-7273 Website: www.tripspark.com Products: A people transportation technology

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company focused on helping mid-sized public transit agencies and private operators achieve their operational goals. The company provides integrated software and hardware solutions for fixed-route, paratransit, non-emergency medical transportation, ride sharing and K-12 school customers. TripSpark is an operating division of Trapeze Group, a transit software provider in operation since 1990. 21

TRP Bus Parts 750 Houser Way North Renton, WA 98057 USA 206-898-5543 Email: Lee.Yarborough@paccar.com Website: trpparts.com Products: TRP parts for buses are distributed exclusively by PACCAR Parts, a division of PACCAR Inc., and are available globally through authorized TRP stores as well as DAF, Kenworth and Peterbilt dealerships. TRP parts are manufactured for quality, reliability and value – and all products are backed by a nationwide warranty and supported by a worldwide distribution network. Regardless of the age, make or application of a bus, customers can rely on TRP for a full line of replacement parts. TRP is the all-makes leader for quality bus parts that are “Trusted, Reliable and Proven.” For more information, visit TRPParts.com. 20 Turbo Images 1225 107 E. Rue Saint Georges, QC G5Y 8C3 CANADA 888-219-8872 Email: info@turbo-images.com Website: www.turbo-images.com Products: Fleet design and graphics. The company provides creative design services, leading edge digital printing, bus wraps, onsite installation across North America, installation at the factory prior to delivery, removal services, and an after-sales online parts reordering system. 18

Turtle Top Inc. 67819 State Road 15 New Paris, IN 46553 USA 800-296-2105 Website: www.turtletop.com Products: Since 1962, Turtle Top has been providing high quality, customer driven vehicle solutions from 8 to 50 passengers. Over 50 years of history and experience anchor the company’s core values of integrity, faith, quality and service. Owning a Turtle Top means choosing a legacy, born from creativity and sustained by an unmatched pursuit for perfection that spans five generations. 19 Unit Chemical Corporation 7360 Commercial Way Henderson, NV 89015 USA

Phone: 800-879-8648 Email: info@unitchemical.com Website: www.unitchemical.com Products: Disinfectants, deodorants and cleaning products for the bus and motorcoach industry. 21 United Motorcoach Association (UMA) 113 S. West St., 4th floor Alexandria, VA 22314 USA 800-424-8262 Email: info@uma.org Website: www.uma.org Products: UMA is an association of motorcoach owners and industry suppliers. 16 UNITED SAFETY & SURVIVABILITY CORPORATION

101 Gordon Dr. Exton, PA 19341 USA 610-265-3610 Email: rmelleady@usscgroup.com Website: www.unitedsafetycorporation.com Company Officers: Ray Melleady, Executive Vice President of Seating & Technology Products: United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions that customers can trust to protect life and property. As a global leader in the design and engineering of world-class safety, survivability and technology solutions across a variety of industries and categories, the company’s portfolio of products includes passenger and operator seating for commercial buses, fire trucks, ambulances, military vehicles, motorcoaches, rail cars and locomotives.

It also designs and builds specialty soldier survivability systems for military vehicles and revolutionary fire suppression systems used in school buses, public transit, heavy machinery and more.

United Safety’s active air purification with RGF® PHI technology is specially designed to eliminate 99-plus percent of germs, microbes, viruses, bacteria, and VOC in the air and on surfaces. Installed in the HVAC duct work, or within a standalone device, the PHI cell uses a UV light targeted on a hydrated metallic catalyst to produce airborne hydroperoxides. Hydro-peroxides are continually produced by the PHI cell without any operator inputs or additional chemicals and circulated throughout the vehicle. Active Air can be paired with AEGIS® Microbe Shield, which is applied annually to the interior of a vehicle to help protect passengers and operators by eliminating bacteria and viruses. 21

United States Warranty Corporation (USWC) 6150 Parkland Blvd., Suite 200 Mayfield Heights, OH 44124 USA 800-233-9878 Website: www.uswceagle.com Products: Extended warranties for new and used vehicles from mini-vans to buses. 18

Valeo 22150 Challenger Dr. Elkhart, IN 46514 USA 574-264-2190 Email: tcv-na.sales.mailbox@valeo.com Website: www.valeo-thermalbus.com Products: Manufacturer of HVAC systems for buses. UV purifier, hatches, water pumps, aftermarket and OEM products. 21 _______VAN HOOL N.V._________

Bernard Van Hoolstraat 58 2500 Lier BELGIUM 00-32-3-420-21-94 Email: sales.bc.usa@vanhool.be Website: www.vanhool.be Products: Van Hool is an independent Belgian manufacturer of buses, coaches and utility vehicles. 21 ________VANNER, INC.________

SEE AD ON PAGES 6 & 21 4282 Reynolds Dr. Hilliard, OH 43026 USA 800-ACP-OWER (800-227-6937) Website: www.vanner.com Products: Hybrid Beltless Alternators™ (HBA) are high efficiency DC to DC converters for Allison H40/50EP Hybrids. Eliminates alternators and associated components. Enough capacity to power variable speed electric radiator fans while running cool and efficiently. Also, VANN-BUS Electrical Systems transmit accurate information about the 12/24v vehicle batteries with analysis and monitoring 24/7 with state of health, over and under voltage, battery imbalance and temperature, J1939 communication with MUX and telemetry systems.

Enables state-of-charge management lengthening battery life. Also can work in a closedloop manner with the Hybrid Beltless Alternator™.

Vanner also offers battery equalizers for MBBM battery monitoring. StartSentry Ultra-

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NEWS

capacitors also provide short bursts of energy and eliminate jumpstarting, reduce operational cost and downtime, reduce damaging drain on 12/24v vehicle batteries, and will start a vehicle with a dead battery. Vanner inverters and AC Power systems can power 110v AC outlets at passengers’ seats in buses and coaches. Battery chargers provide high performance 3stage battery charging for 24v DC battery banks for buses and coaches. 11

Vapor Bus International - A WABTEC Company 1010 Johnson Dr. Buffalo Grove, IL 60089 USA 847-777-6400 Email: vaporbusinfo@wabtec.com Website: www.vapordoors.com Products: Door equipment supplier to the North American bus industry, offering products for transit and commuter buses, intercity and motorcoaches, shuttle and commercial vehicles. Offers complete automatic door systems as well as individual components such as actuator devices, door controls, door panels, seals, and door accessories. Rugged, high performance actuators available in electric or pneumatic configurations. Door control options range from simple electro-mechanical devices to high-capability, microprocessorbased systems. 15 Vehicle Inspection Systems, Inc. (VIS) 6317 McCoy Rd., Suite 110 Orlando, FL 32822 USA 407-206-3615 Email: info@vischeck.net Website: www.vischeck.net Products: The manufacturer and distributor of the VIS-Polish, VIS-Shine, and Squirrel wheel safety device. VIS has been serving the heavyduty vehicle, truck, and bus industry since 1994. 16

Voith Turbo 25 Winship Rd. York, PA 17406 USA 717-767-3200 Website: www.voith.com/diwa6 Products: As a technology partner and enabler, Voith makes energy-efficient mobility possible for people and goods. With its drive technologies, the company is fit for the future, and a large number of its solutions and systems are already designed for alternative drives, digitalization and maximum efficiency. Voith combines innovative technologies with maximum safety, and accompanies operators and manufacturers on the road to resource-saving mobility. 21

Voltabox Of Texas, Inc. 1500 Volta Dr. Cedar Park, TX 78641 USA 512-814-3700 Website: www.voltabox.com Products: Designs, develops and manufactures high-performance lithium-ion battery systems. 18

Volvo Group North America 7900 National Service Rd. Greensboro, NC 27409 USA 336-393-2000 Website: www.volvogroup.com Products: A global manufacturer of buses, trucks, construction equipment and drive systems. 21 WEH Technologies Inc. 24903 Laguna Edge Dr. Katy, TX 77494 USA 832-331-0021 Website: www.weh.us Products: WEH offers an extensive range of CNG refueling products. For dispensers, this includes nozzles, breakaways, hoses and filters. For vehicles, this includes receptacles and check valves. 16

Welch Industries 650 Red Oak Rd. Stockbridge, GA 30281 USA 770-474-1150 Website: www.welchindustries.com Products: Air conditioning compressors, condenser coils, hoses, valves, switches, etc.

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Wheeler Bros., Inc. 384 Drum Ave. Somerset, PA 15501 USA 800-842-7285 Email: info@wheelerfleet.com Website: www.wheelerfleet.com Products: Brake components, body/lighting, filters, starters, alternators, mirrors, belts/tensioners, wiper components, exhaust, batteries, fluids/ chemicals. 20

XALT Energy LLC 2700 S. Saginaw Rd. Midland, MI 48640 USA 989-486-8501 Email: powerup@xaltenergy.com Website: www.xaltenergy.com Products: Innovater in energy storage technologies, offering solutions from long life cycle cells to complete DNV GL type approved packs, battery management systems and racking. XALT released a telematics system in 2019, the XALT Battery Viewer (XBV). Freudenberg Sealing Technologies (FST) became a majority interest in XALT Energy in 2019. 19

ZF Openmatics 777 Hickory Hill Dr. Vernon Hills, IL 60061 USA 847-478-6840 Website: www.zf.com Products: Telematics, vehicle diagnostics, infotainment and entertainment systems, as well as axle and transmission systems for the bus and motorcoach industries. 18

MCI Delivers Clean-Diesel J4500 To Houston Baptist University

Houston Baptist University (HBU), a Christian university in Sharpstown, Houston, TX, recently took delivery of its first new MCI J4500, in time for the fall semester. The new coach replaces an older MCI vehicle with a more energy-efficient, high performance coach. HBU chose to customize the interior seat configuration for extra leg room and add passenger amenities to enhance the comfort level for athletes and coaches. Upgrades include Wi-Fi, extra monitors for a total of 10, and cup holders. Featuring larger baggage compartments and plenty of interior storage space — combined with high-tech safety systems including collision mitigation technology, with stationary object detection and lane departure warnings, tire pressure monitoring and automatic fire suppression systems — the J4500 suits this university’s transportation needs.

For more information, visit mcicoach.com.

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Timi’s Tours: Continued From Page 29

card when we know the customer has lost someone he/she cares about. We want our customers and employees to feel like family.”

As a testimony to the care operators give to customers, many times groups will request a particular driver.

“We try to accommodate those requests as best we can,” Kaufman said. “It is not always possible, but it is certainly something we try to do.”

For those who might want to pursue a career as a driver in the motorcoach transportation world, Kaufman has some words of advice. First of all, he said, a person should get his/her CDL license as soon as possible and maintain a clean driving record.

“Keep your record clean — no accidents, no tickets, etc. — because insurance companies are watching,” Kaufman said.

“Furthermore, get some experience driving commercial vehicles any way you can. The reward will be gaining employment in an industry that is a lot of fun. Drivers get to go to some of the coolest places in the country, while meeting a lot of fun people along the way. It is kind of like a vacation.”

I

COVID PANDEMIC TAKES AN OMINOUS TURN

t has been well documented that motorcoach touring, charter and shuttle companies took a severe hit when the COVID19 pandemic shut down the country in the spring of 2020.

Many transportation agencies were not able to recover from the loss of business and were forced to close. Those who have survived, including Timi’s Tours, faced major hurdles to stay afloat.

For Timi’s Tours, the grim reality of what was ahead began to come into focus in mid-March 2020.

“At the beginning of the pandemic, on March 21, 2020, we had a group in Alaska that we had to bring home a couple of days early because we learned we were not going to be able to get them across the Canadian border,” Kaufman said. “That same day, we had to lay off our entire staff because our calendar for charter and tour work for the next three months was canceled.

We were worried that was going to be the end of Timi’s Tours.

Nonetheless, we held out hope that in three months, things would start to look up as far as bookings were concerned.”

Much to the company’s dismay, three months turned into six months without any uptick in business, then, it caught lightening in a bottle.

“We were very fortunate in July 2020 to win a contract transporting employees for a company. That contract has continued to this day, involving up to seven vehicles for that service at any given time,” Kaufman said. “That windfall allowed us to bring back a lot of our office staff and drivers. We were very fortunate and thankful.”

In March of this year, Timi’s Tours’ business began to slowly rebound.

“Now, we are running wide open. All of our charters and tours are back, as well as our contract work,” Kaufman said.

“We are now busier than we have ever been. We are very fortunate to have a great group of customers who are ready to travel and support us, and who were understanding during the pandemic of decisions we had to make.

“We are asking customers who haven’t been fully vaccinated

to wear masks while on our buses. Up until the beginning of July, we had capacity restrictions on buses in place, but, as governmental bodies loosened those restrictions, so did we.

“In addition, all of our coaches have a proactive air and surface disinfectant system. So, anytime the HVAC system is going, it is disinfecting the coach. That provides more protection along with our regular cleaning efforts.”

Unfortunately, since Busline’s initial interview on July 16 with Kaufman for this feature story, the pandemic has taken an ominous turn for the worse, as the Delta Variant is infecting people at an alarming rate, primarily among unvaccinated individuals.

Some areas are reinstating previously relaxed restrictions, especially since the Centers for Disease Control and Prevention (CDC) has issued new guidelines. They call for people who have been fully vaccinated, and those who have not who live in areas where there are high incidents of the Delta Variant, to begin wearing masks again, especially indoors.

Busline reached out to Kaufman to get his thoughts on how might the Delta Variant impact Timi’s Tours.

“We remain diligent in our monitoring of COVID and its variants for how they affect our business operations, and will resume restrictions as we see fit,” Kaufman said. “We will continue to advocate for the vaccination of our clients and staff, and continue the cleaning procedures that have remained in place throughout the pandemic.

“We consider the new variant to be a threat to shutting businesses down again, and are doing our part to prevent that. Our entire staff is committed to following government mandates and common sense precautions.”

Meanwhile, another developing crisis, that has the potential to disrupt the touring and charter business, is the wildfires burning out of control in some western states. Fortunately, Timi’s Tours has not had to cancel any tours because of the fires, Kaufman said.

Before the Delta Variant’s astonishing rise, Kaufman was optimistic about the future as tours were being sold a year in advance. Now, it is a wait-and-see game as to where the Delta Variant situation is going.

Commenting on the industry as a whole, Delta Variant not-withstanding, Kaufman said, “There is much uncertainty right now. I think we are going to see a lot fewer coach companies. I know there is a significant number that are gone because of COVID.” As there are fewer companies in existence because of the pandemic, Kaufman hopes companies that remain will stay busy as supply and demand is on their side.

“I also hope we can get the rates we need to help pay for the expensive equipment we run,” he said.

Contact: Timi’s Tours, 230 S. Main, Moweaqua, IL 62550.

Telephone: 217-768-3531, Toll free: 800-682-8214.

Website: timistours.com.

July/August 2021

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NEWS

Dallas’ ECS Transportation Group Expands Large-Group Transport

ABC Companies has delivered two, 2021 Van Hool CX45s to ECS Transportation Group in Dallas, TX. The vehicles will be used to support the operator’s growing luxury transportation service. They offer fit-and-finish details that are designed to align with ECS’s high-touch customer service and passenger experience.

The ECS fleet accommodates a wide range of executive, corporate and leisure travelers, as well as schools, universities, sports teams, church groups and military movements.

Headquartered in Dallas, ECS offers premium ground transportation to customers in over 600 cities worldwide. Its late model fleet includes sedans, SUVs and minibuses — providing service from 1 up to 39 passengers. For larger groups, the operator rounds out the fleet with Van Hool CX45, 56-passenger motorcoaches—all appointed with luxury features such as black leather passenger seats, six 15.6-inch monitors, onboard Wi-Fi, 110V USB charging outlets, enclosed parcel racks and ambient lighting, while chrome mirrors and Mercedes black exterior paint showcase the ECS brand.

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“Most importantly, a staff of highly-trained chauffeur drivers deliver a unique passenger experience that has cemented the operator’s reputation as a world-class, premium transportation provider,” said ABC. “Our drivers really enjoy operating the CX45 coach,” said Simon Hazan, ECS CEO. “The vehicle’s easy operation and smooth ride are enjoyed by both drivers and passengers.

ABC has helped us specify really beautiful high-end finishes and onboard amenities, and our signature Mercedes black exterior paint and custom ECS branding on the buses complements our executive limo fleet look and feel.”

According to ABC, “The company made its move into motorcoach operations in 2016, targeting expansion into large-group transport. After a focused vetting process, ABC Companies was selected as its preferred supplier and service partner for the all-Van Hool motorcoach fleet. Owners Joanne and Simon Hazan met with multiple motorcoach OEMs and chose ABC based on shared core values, their ability to provide responsive customer service and technical expertise, continuous product innovation and a unique chemistry that made for a great fit.”

“Educating ABC about the elevated expectation of ECS’s ‘white-glove’ limo operation has been pivotal to growing this relationship,” said Joanne Hazan, ECS president. “Open dialogue and transparency keep our connection strong, and the ABC team continues to set the bar for service, innovation and technical expertise, whenever and wherever we need it. Our needs go hand-in-glove with their ability to meet and exceed them.”

“While the pandemic has literally put the brakes on business worldwide, the Hazans credit their ability to successfully staying the course by managing growth, investing in digital and fleet assets, expanding into new markets and staying true to their business philosophy of high operational standards — delivered by a highly-trained, professional staff. As markets continue to open and travel resumes, ECS anticipates greater demand and growth, and is eager to work with the ABC team to achieve its goals,” said ABC. “We are prepared, have the necessary safety protocols in place and are more than ready to roll to meet the demands of customers in our core market, across the nation and around the globe,” said ECS Director of Affiliate Relations Dave Erdman.

For more information, visit abc-companies.com.

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NEWS

TEMSA Continues To Prioritize North American Market

"After entering into the partnership of Sabanci Holding-PPF Group (Skoda Transportation) in October 2020, TEMSA made North America one of the priority growth markets in its new organization. TEMSA shared the company's future plans with its business partners at an open house at the company’s Florida location, while presenting its tailor-made vehicles to the U.S. market,” according to the company.

“Exhibiting TS30, TS35, TS45 model vehicles, which are game-changer models in the market with a design that prioritizes comfort and low fuel consumption, TEMSA offered its customers and operators in the region, the opportunity to experience the vehicles as a shuttle service in the event area.

The vehicles received thumbs up from the customers and operators who tested them.”

WE ARE MUCH STRONGER WITH OUR NEW ORGANIZATION

TEMSA’s CEO Tolga Kaan Doğancıoğlu, said, “With our new partnership structure, we continue to build a strong presence in global markets. North America is among the top priority markets in TEMSA’s future plans. By combining the experience we have gained here with the strength and knowledge of our new organization, we will bring a much more effective TEMSA to our customers in North America. At TEMSA, we rely heavily on production power, design capability and, above all, our people-oriented approach. In this market, where today, we operate with 1,000 vehicles, TEMSA will be in a much stronger position in the near future.”

Adding that the first customer event he attended in foreign markets as TEMSA CEO was the Florida event, Doğancıoğlu added, “This is actually an indicator of our view of the North American market with our new organization. From now on, we will be in closer contact with our business partners in the region, and we will use their expectations and demands to create a much stronger TEMSA.” OUR BIGGEST PRIORITY IS BETTER CUSTOMER EXPERIENCE

Fatih Kozan, TEMSA North America country director

Fatih Kozan, TEMSA North America country director, highlighting Temsa always prioritizes customer experience said, “At the point we have reached today, the task of manufacturers is to, not only produce the vehicles requested from them, but to also provide tailor-made solutions to its customers and look for ways to render that experience better

every day. This is our top priority as TEMSA. We address customer experience in a very wide range of areas, from the development of vehicles complying with the conditions of the market, to sales processes, from after-sales services to satisfaction surveys.

We keep improving ourselves in these areas continuously. These events we organize are also a reflection of our point of view.”

TEMSA open house

For more information, visit temsa.com.

The new Aura collection: 200 colors for 200 years As we approach 200 years of providing textiles to the transport industry, we are paying homage to the past and embracing the future of mobility with the launch of our iconic plush Aura in 200 colorways in 9 distinctive designs.

With shorter leadtimes and minimum order quantities of just 50 metres, the Aura collection truly de nes exibility and versatility.

Explore at www.camirafabrics.com/aura

July/August 2021

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NEWS

ARBOC To Supply Toronto Transit Commission 110 ARBOC Low-Floor Transit Buses

ARBOC Specialty Vehicles, LLC , a subsidiary of NFI Group Inc., has announced that the Toronto Transit Commission (TTC) has awarded the company a firm order for 110 seven-meter Independence low-floor transit buses.

The award was placed through ARBOC’s Canadian distributor, Creative Carriage Ltd., utilizing the government of Ontario’s Metrolinx Transit Procurement Initiative (TPI).

ARBOC plans to deliver the initial group of up to 30 buses in 2021, with the remaining 80 vehicles to be delivered in 2022.

“TTC, North America’s third largest transit system after New York City Transit Authority and Mexico City Metro, is the public transport agency responsible for the transportation network of the greater Toronto area, serving nearly 1.7 million passengers on an average weekday. TTC offers multiple transportation services, including subway lines, streetcar routes, and more than 140 bus routes made up of approximately 2,400 buses. The new ARBOC Independence low-floor buses will support rejuvenation of TTC's Wheel-Trans fleet that provides transit options for seniors and persons with disabilities,” said ARBOC. “We responded to TTC’s specific design requirements by designing a customized bus for TTC’s unique fleet and operational

profile, including features that will set this fleet apart, and provide an unparalleled rider experience,” said Doug Minix, general manager of ARBOC. “The seven-meter low-floor bus is built on the Dodge ProMaster chassis, and it was designed specifically for accessible transit service, with both a curbside wheelchair ramp and a rear facing wheelchair ramp for random access loading and unloading, plus improved versatility in urban and rural routes.”

According to the press release, “Enhanced storage methods and foldaway seats lend to a cavernous passenger compartment for ease, accessibility and flexibility. Signage, lighting, audiovisual aids, and ride comfort were all carefully integrated to ensure ridership safety and comfort.”

“We are incredibly proud of the ARBOC team and Creative Carriage who worked together to respond creatively to the unique needs of TTC’s Wheel-Trans fleet requirements,” said Paul Soubry, NFI’s president and chief executive officer. “NFI is honored to support TTC with parts and services as one of our largest customers.”

For more infomation, visit www.arbocsv.com.

THE DIAMOND FAMILY

Serving The Industry Since 1947 Made in the U.S.A.

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diamondmfg.com 800-343-1009 816-421-8363

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Rolling ahead with reliable coaches, service, and support.

Reliability Driven™

mcicoach.com

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TEMSA TS30

PERFECT INVESTMENT THE WIN-WIN COACH! Grow your business and make the smart investment with the Temsa TS30 which offers 10+ years of life expectancy at an astonishingly affordable price!

TEMSA NORTH AMERICA INC. 404 Zell Dr, Orlando FL 32824 (833)-628-3672

temsa.com