6 Ways to Influence customers toward Ecommerce Purchase
4/30/19
www.buyyourkart
How can you influence customers towards Ecommerce Purchase? Do you know why your customers are buying from you? Is it your products—the style and quality of your handmade work? Look deeper and you will find that there are many other factors in making a sale that you can use in building your sales volume. To increase your sales, you must understand and appeal to them emotionally.
4/30/19
www.buyyourkart
Steps to influence customers towards Ecommerce Purchase Make them feel uniquely special Offer lot of information Customers need to be involved Tell the story Make realistic promise High level of service
4/30/19
www.buyyourkart
1- Make them feel uniquely special You should smile and truly welcome your customers. Exchange pleasantries without going to a hard sell first. Your attitude must present your friendly service and interest in them.
4/30/19
www.buyyourkart
2- Offer lot of information Consumers look for trustworthy, knowledgeable individuals to educate them on a purchase. Trust is the most important factor leading to long-term relationships and repeat sales.
4/30/19
www.buyyourkart
3- Customers need to be involved Help them by using sensory techniques. If possible, place the object being considered in their hand. This not only offers touch, but a sense of ownership, which you should encourage. Say, “Your new earrings will look wonderful with that outfit.� Encourage shoppers to touch a fabric, handle and listen to your handmade instruments, taste or smell the products if appropriate.
4/30/19
www.buyyourkart
4- Tell the story How did you invent this new process of working? Did a trip to a foreign country inspire you? Where did you come across a wonderful antique fabric used in your creation? Stories are a powerful connector which will become “part of your product,� and the buyer will retell those stories when showing their purchase to others.
4/30/19
www.buyyourkart
5- Make realistic promise Taking a special order for a customer? Be honest about the time frame and make sure you follow up. Contact them after the order to thank them again, and reassure them about their order, but don’t over-promise. Be realistic, and then exceed their expectations!
4/30/19
www.buyyourkart
6- High level of service Show respect for them and for their time by being on time for any appointments you may have set up. If you are late, call. Be consistent with a quick response, and keep them wellinformed.
4/30/19
www.buyyourkart
Information contributed by Buy Your Kart, one of the leading Ecommerce Development Platform. To know more visit www.buyyourkart.com & launch your eCommerce website or app in one click.
4/30/19
www.buyyourkart
To discuss your Ecommerce details, you can directly connect with us at:Contact:+91 (120) 414-4455 (India) +1 (248) 565-4747(USA) E-mail: sales@tekshapers.com Visit: http://buyyourkart.com/
4/30/19
www.buyyourkart
You can also follow us on Social Media Platform: • https://www.facebook.com/buyyourkart/
• https://twitter.com/buyyourkart
• https://www.linkedin.com/showcase/ecommerceapplication-buyyourkart/
4/30/19
www.buyyourkart
THANK YOU 4/30/19
www.buyyourkart