Security

ALARMS

If your property is fitted with an intruder alarm, your Lettings Property Manager can arrange for an alarm company to provide you with a personal code or programme your alarm fob. Should you wish to have a monitoring service, then you must arrange this with the alarm company.

EMPTY PREMISES

If you plan to leave your property empty for more than 21 consecutive days, could you please let us know, as we may need to gain emergency access while you are away. Please also ensure that all appropriate measures are taken to secure the property when going away for an extended period.

INSURANCE

Although we insure the building in which you live, we do not insure the contents of your home or your personal possessions and therefore cannot be held responsible for these.

We would therefore recommend that you arrange a comprehensive contents insurance policy as soon as possible. KEYS

Please always ensure that you secure your property when you are not at home by double locking your door where appropriate.

Should you require an extra set of keys, we can arrange this at an additional cost. Please call your Lettings Property Manager to arrange this.

If you lock yourself out of your property or your keys are lost or stolen, you will be responsible for the cost of replacing the lock and keys and any call out charges incurred. We use security coded locks on many of our properties and any damaged locks must be replaced like for like.

In this unfortunate situation, if you need any further help please contact your Lettings Property Manager.

If it is outside normal office hours, please contact a local emergency locksmith for assistance.