guelphchamber.com
A Quarterly Publication of the Guelph Chamber of Commerce
Winter 2015
‘First Ascent’: The Grotto’s Dave Perozzo
has been blazing trails for over twenty years MEET THE (NEW) PREZ
REBIRTH OF A LEGEND
Introducing Kithio Mwanzia
Western Hotel Executive Suites
Return undeliverable items to: Guelph Chamber of Commerce 111 Farquhar Street, Suite 201 Guelph, ON N1H 3N4 Publication Mail 40844077
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FROM THE TREE TOPS BY CHRIS TIESSEN, PUBLISHER MOVING BUSINESS FORWARD
T
HE YEAR 2015 MARKS A PERIOD OF NEW BEGINNINGS AND PROFOUND CHANGE IN OUR COMMUNITY.
A new Mayor and City Council. A new University President. A new Director of the Wellington Catholic District School Board. An outgoing Member of Parliament. A new Acting Police Chief. And, at your Guelph Chamber of Commerce, a brand new President and CAO - Kithio Mwanzia.
The times they are a-changin’, indeed! And, of course, with change comes overwhelming feelings of hope, anticipation, and excitement as possibilities of infinite transformation hover just over the horizon – to be plucked from the stars and implemented on the ground. Change, though, also manifests feelings of trepidation, uncertainty, and even anxiety as what was once (seemingly) stable is all at once (seemingly) prone to upset easily. It’s during these moments of anxiety that we can find comfort in the constants of life. Family. Friends. The strong community that surrounds us. And also, we should remind ourselves, the many stable institutions and organizations that
have remained steadfast through periods of both calm and upheaval alike. The University of Guelph, for instance, which celebrated its 50th anniversary this past year, continues to provide our community not only with sources of wisdom, creativity, and untapped energy but also with employment for so many locals and (I would argue) an unrivaled local talent pool as the best minds move to Guelph for the University only to stay for the community. The Guelph Grotto – featured on the cover and inside this issue – is celebrating 20 years in our community. Perhaps not quite as prestigious as our University, nonetheless this cathedral of climbing also functions as a place of learning, mentorship, knowledge and sharing for so many in our community who rely on its mats, walls, chalk and camaraderie. And while your Guelph Chamber is not currently celebrating a ‘clean’ milestone anniversary (unless you consider 187 years a nice, round number), it’s definitely a steadfast local institution worth noting here. Case in point – an article that ran in Guelph’s local paper dated August 1st, 1827, which read:
‘On August 6th, 1827, A.D., for the express and proclaimed purposes of acquainting one to the other of our people, and further, that they may free themselves of the different thoughts, suggestions, and imaginations pertaining to the welfare of our town, and to devise ways and means of inducing businesses of manufacture to venture the establishment of their properties in this village. It is proposed that an association should be formed and known as the Board of Commerce. (NO WRANGLING ALLOWED.)’ Need I say more? Indeed, in times of change we can remain confident that there are people, institutions and organizations all around us that continue to maintain a constant, comforting presence – at least one for as long as 187 years now. And besides – change is good. <<
WINTER 2015
CONTENTS 6. Building a Field (and a Community) Through Jazz: New Ways to See (and Hear) The World 8. Ask An Expert: Tracey Holloway, Sutherland Insurance Moving Business Forward is a quarterly publication of the Guelph Chamber.
CHRIS TIESSEN publisher CAi SEPULiS designer For advertising opportunities, contact chris@guelphchamber.com
9. Guelph’s ‘Queen’ of Marketing: Big Wish’s Regina Scott 10. Opened: Extending the University of Guelph’s Teaching Expertise 12. First Ascent: The Grotto’s Dave Perozzo Has Been Blazing Trails For Over Twenty Years 16. Climbing: 101 (Special Illustrated Guide) 18. Barbering: 101 19. Peace of Mind Care and Wellness: Specializing in care for seniors – and relief for their families 20. Rebirth of a Legend: Welcome (Back) to the Western Hotel Executive Suites 22. Bensol Briefing: Group Travel Insurance 23. Meet the (New) Prez: Introducting Kithio Mwanzia, President & CEO 24. From the Archives 26. Worth a Thousand Words 28-29. New Member Listings/ Member Milestones 30. The Wrap Up: The GrowGuelph Story
UPCOMING CHAMBER EVENTS
YOUR GCC EXECUTIVE COMMITTEE: (L-R): Amy Kendall (Chair & CEO), Conestoga College Carly O’Brien (1st Vice Chair), The Achievement Centre Rob McLean (Past Chair), Sociable Communications Barry Chuddy (2nd Vice Chair), Guelph Municipal Holdings Inc.
LUNCH & LEARN Six trends changing our world w/ The Honourable Kevin G Lynch, Vice Chair of BMO Financial Group January 13, noon-1:30pm. Cutten Fields
YOUR BOARD OF DIRECTORS:
BREAKFAST ACADEMIES Kimberly Aitken, RLB LLP Kevin Boon, Innovation Guelph Michael Henley, Miller Thomson LLP Melanie Lang, University of Guelph
Leadership & Relationship Building w/ Joan Fisk, Chair of Waterloo Wellington LHIN January 16, 7-9am, Holiday Inn Guelph Warming up to Cold Calls w/ Carly O’Brien, The Achievement Centre February 20, 7-9am Holiday Inn Guelph
PUB NIGHTS Sapphire Café (17 Macdonnell) January 19, 5-7pm The Raymond (37 Yarmouth) February 9, 5-7pm Kelsey’s (124 Woodlawn) March 16, 5-7pm
Ben Minett, The Bookshelf of Guelph Limited Leonard Sharman, The Co-operators Mark Stoddart, Linamar Corporation Stefan Wiesen, Intrigue Media
YOUR CHAMBER TEAM:
(L-R): Wendy Smith, Operations Manager, wendy@guelphchamber.com Chris Tiessen, Project Manager, Sustainable Solutions, chris@guelphchamber.com
BUSINESS AFTER 5 Sleeman Centre January 27, 5-7pm
Kim Kataja, Executive Assistant, kim@guelphchamber.com Bette Ann Cannon, Member Services Coodinator, bette_ann@guelphchamber.com Kyle Turriff, Accountant, kyle@guelphchamber.com
Village of Arbour Trails February 24, 5-7pm Wurth Canada March 24, 5-7pm
Jane Wielhorski, Event Coordinator, jane@guelphchamber.com Heather Wright, Communications & Project Coordinator, heather@guelphchamber.com
>> 4 >> MOVING BUSINESS FORWARD - WINTER 2015 GUELPHCHAMBER.COM
GETTING TO KNOW YOUR CHAMBER
IN A NUTSHELL Q What’s your day job? BOARD A I am Director of the Centre for Business and Social Entrepreneurship (CBaSE),
within the College of Business and Economics at the University of Guelph.
Q What’s the greatest benefit you get from serving on the Chamber board? A Networking. It’s an opportunity to share what is happening at the University and to learn from others what is taking place within the broader community with respect to industry, businesses, organizations and committee work.
Q What role does the Chamber play in the community? A Much like my role at the University is to bridge the gap between campus & the
MELANIE LANG
BOARD MEMBER
surrounding Guelph community, I see the Chamber playing a similar role between the numerous sectors, industries and members it represents.
Q What do you love doing away from work? A Spending time with my family and friends. Also, we have a cottage in Western Quebec that I try to get away to as often as I can.
STAFF Q What are your main responsibilities? A Electronic communications, social media & Member promotions, for starters. I also maintain our website, attend events & assist with various special projects. It keeps me busy!
Q What’s your favourite part of the job? A Getting to know our Members – and helping make them look good. Being social with camera in hand is just one fun part of my job. Also, I work with great people!
Q What are your key challenges at work? A My job is forever evolving, and that’s exactly what I like – sometimes it’s just finding the
HEATHER
time to keep up with everything. It all balances out in the end.
COMMUNICATIONS & PROJECT COORDINATOR
doesn’t get any better than that!
WRIGHT
Q What do you love doing away from work? A Spending time with good friends, at a good pub, enjoying some local craft brew – it
COMMITTEE Q What’s your day job? A Founder & Creative Director, Hand On A White Board (handonawhiteboard.com). We do everything from white board animation to video production to everything in between.
Q What value do you see in participating on the Chamber’s Advocacy Committee? A I get to better understand the Chamber, local politics, and the integral interrelationship between the two.
DEVIN SMITH
ADVOCACY COMMITTEE
#guelphbiz
Q Where’s the best place for a meeting in town? A The Wooly. Q What do you love doing away from work? A Spending time with the family. Looking after my backyard chickens. Sleeping (when I find the time!).
>> 5
COL.LAB.O.RATE REDUX
BUILDING A FIELD (AND A COMMUNITY) THROUGH JAZZ:
NEW WAYS TO SEE (AND HEAR) THE WORLD BY AJAY HEBLE, FOUNDING & CURRENT ARTISTIC DIRECTOR THE GUELPH JAZZ FESTIVAL
I
‘
T’S THE KIND OF EVENT THAT LETS YOU FANTASIZE THAT MUSIC CAN CHANGE THINGS,’ WRITES CARL WILSON IN THE
GLOBE AND MAIL. Sue Ferguson of Maclean’s
has called it ‘one of the country’s most provocative jazz festivals.’ And Bill Shoemaker comments
in
the
influential
US-based
journal Jazz Times on the event as being ‘a vision-driven festival’ with an extraordinary community spirit. Visionary. Provocative. Lifechanging. Community-driven. Such comments about The Guelph Jazz Festival (Chamber Member since 2008) aptly capture something of what is unique about the organization. The festival is about more than music; it’s The musical collective GUH plays the downtown stage on Saturday night at this past year’s festival
about reinvigorating public life with the spirit of dialogue and community. And its achievements are reflected in the success with which we have built alternative visions
I started the festival in 1994 with a small
the festival. It also, significantly, has led to the
of community and social cooperation, and
group of friends. Two years later, I organized
formation of two SSHRC-supported large-
encouraged new ways to see – and, indeed, to
a scholarly conference at the University as
scale partnership-based research initiatives
hear – the world.
part the festival’s regular schedule of events.
(Improvisation, Community, and Social
Since 1996, we’ve been running what is now
Practice, and the International Institute for
an annual three-day international conference:
Critical Studies in Improvisation) – each of
it’s the first ongoing scholarly event of its
which has shaped a new field of academic
kind to be linked to a North American jazz
inquiry. Now, as part of these projects and
festival, and it has been bringing together
using the Guelph model of partnerships
scholars, creative practitioners, and audiences
between festivals and universities, we’re
for vibrant and inspired critical exchanges.
running satellite conferences in Montreal,
Indeed, the conference has done much to
Vancouver, St. John’s, and Paris.
Key to that success has been the role of the University of Guelph (Chamber Member since 1985). From the get-go, the festival has collaborated in a variety of ways with the University, and our university-community partnership has been vital in ensuring the festival’s sustainability as well as its unique stature on the international music scene.
build an audience for the music heard during
‘ ..internationally lauded as one of Canada’s most vital agents of cultural change.’ >> 6 >> MOVING BUSINESS FORWARD - WINTER 2015
The field-building and the community-building I’m describing have set something in motion that I couldn’t have predicted when I first started dreaming about a jazz festival in Guelph. And herein, I believe, lies a tale of sustainability – of capacity unleashed through cross-sectoral collaboration. Our city, after all, now plays host to a festival that is internationally lauded as one of Canada’s most vital agents of cultural change.
<<
This article first appeared in the Fall 2014 issue of col.lab.o.rate, the quarterly publication of guelphsustainablesolutions.com
DID YOU KNOW... The Guelph Chamber was a founding Member of both the Ontario (1911) and Canadian (1928) Chambers.
#guelphbiz
>> 7
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The Guelph Chamber is about sharing knowledge. And with almost 900 Members representing 60,000+ local employees, it’s got a lot of knowledge to share. Here’s where we ask a Chamber Member to answer a question pertinent to her/his expertise. Expert: Tracey Holloway, Sales Representative Organization: Sutherland Insurance Chamber Member: Since 1982
InnovationGuelph
@InnovateGuelph
Q ‘What are some important factors when considering insurance for my business?’
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2014-08-26 2:24 PM
A ‘Always speak to an insurance professional about your business’ specific needs and review your policy annually.
Moreover, you must understand your policy; that is, know what it covers, its limits, and its deductibles. It’s important to make sure your policy’s limits are appropriate – do you have the right amount of coverage for what you own, for example? Furthermore, review your liability insurance. If someone were to slip and fall on your premises, for instance, you’d want to be sure you have adequate liability coverage. Also, make sure you have appropriate auto coverage – a personal auto insurance policy will not cover commercial use of a vehicle.
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Consider ways to lower premiums: some insurers offer reduced rates if you take actions to reduce risk such as installing alarm systems or sprinkler systems. Consider errors & omissions coverage – this isn’t the same as commercial general liability insurance. If you are offering advice to clients, you will want to make sure you’re covered if your advice goes awry.
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>> 8 >> MOVING BUSINESS FORWARD - WINTER 2015
MEMBER SPOTLIGHT
GUELPH’S ‘QUEEN’ OF MARKETING:
HOW BIG WISH’S REGINA SCOTT IS BUILDING HER EMPIRE – ONE PERFECT PROMOTION AT A TIME BY CHRIS TIESSEN
L
Big Wish Marketing’s Regina Scott pounding the pavement downtown
REGINA
business is a much better form of promotion.’
She adds: ‘And then there’s the time I took a
SCOTT – FOUNDER & OWNER OF
As if on cue, Regina excitedly points at a man
client’s call while I was in the hospital having
BIG WISH MARKETING GROUP
walking down the street donning a branded
my baby.’
(CHAMBER MEMBER SINCE 2012) – IS A
jacket. ‘That’s one of mine,’ she exclaims, before
PARADOXICAL FIGURE. On the one hand, she’s
adding: ‘I don’t think I’ll ever get over how
respected communitywide for her keen ability
much I love seeing my products around town
to promote the heck out of hundreds of clients
– and clients’ satisfaction when they arrive.’
OCAL
ENTREPRENEUR
(including 50+ new clients this year alone!) with high quality promotional products, gear, swag, and (seemingly) anything else her clients can dream up. And yet on the other hand, Regina is an incredibly modest individual who feels most comfortable out of the spotlight.
Yep – Regina’s dedicated. As Kristel Manes of Innovation Guelph (Chamber Member since 2010) remarks: ‘I would recommend Regina to anyone. She’s enthusiastic, creative, and
Indeed, Regina’s focus has always been about
incredibly professional. Not to mention that
her clients. Ask her how far she’ll go to ensure
her products get the job done by getting
that her clients are happy, for instance, and
clients noticed.’
it quickly becomes apparent that Regina’s passion for client satisfaction and customer care borders on fixation. ‘Once I chased down
Since Regina’s first year in business Big Wish has grown. It currently represents 50+ schools, countless business, organizations and
As she notes during our chat for this article:
a delivery truck and pleaded that the driver
‘This is the first time since I started Big Wish
give me a box of promotional gear a client
almost ten years ago that I’ve even considered
needed for an event,’ she remarks with a
getting my story out as an act of self-
chuckle. ‘Another time,’ continues Regina, ‘my
promotion. And even now it feels strange. I’d
husband and I got into a collision. And while
honestly rather see my clients shine than talk
the paramedics were trying to get me into the
Basically – if you can wish it, Big Wish can
about myself or Big Wish. And besides, having
ambulance, all I was worried about was the
brand it.
my clients talk positively about – and wear – my
uniform order in my trunk.’
institutions, and many more. Products range from tradeshow giveaways, custom bobble heads, credit card-shaped USBs, clothing, and almost everything in between.
<< #guelphbiz
>> 9
MEMBER SPOTLIGHT
OPENED:
E
EXTENDING THE UNIVERSITY OF GUELPH’S TEACHING EXPERTISE TO LOCAL, NATIONAL & INTERNATIONAL AUDIENCES SUBMITTED BY OpenEd
MPLOYEE
ENGAGEMENT
PERFORMANCE
AND
MANAGEMENT
through an enhanced understanding of
Examples of these partnerships include
the
engagement,
engagement with Maple Leaf Foods Inc.
drivers
of
employee
ARE THE ESSENTIAL DRIVERS TO
improved communication and performance
Specifically, Open Learning and Educational
ORGANIZATIONAL EFFECTIVENESS. Known for
management. Participants in the program
Support partnered with the University of
its engaging continuing education offerings
range
managers,
Guelph’s Department of Food Science and
– including non-degree certificates, diplomas,
supervisors, human resources professionals,
Maple Leaf Foods Inc. to design, develop
workshops, conferences, and customized
project managers or anyone who is aspiring to
and offer customized programs for Maple
programs – Open Learning and Educational
be a leader.
Leaf
Support (OpenEd) has taken the lead on a new leadership development program.
from
Endorsed
by
senior
the
leaders,
University’s
Human
Resources Learning and Development
Foods’ senior
executives,
leaders
and managers. The food safety leadership programs contributed to the company’s objective of having knowledge, language and
In 2012, OpenEd, the hub for continuing
Team, the program is building the leadership
education at the University of Guelph
capacity of University employees. As a recent
(Chamber Member since 1985), launched the
graduate of the program remarked: ‘The
Certificate in Coaching for Leadership
Coaching for Leadership program was an
In addition, a two-day customized Financial
program. The only fully online leadership
excellent course! … I recommend this program
and Management Accounting workshop for
coaching program in Canada, this unique
to existing leaders who are struggling with
Project Managers was designed and offered to
and innovative program encourages leaders
employee engagement, to organizations who
employees at Canadian Solar Solutions Inc.
to take on the role of the coach, reflecting a
are looking at rejuvenating the culture of the
(Chamber Member since 2010) in Guelph. The
fresh approach to leadership development.
workplace, as well as to employees who want
customized workshop introduced participants
Using
to take their leadership skills to the next level.’
to financial and managerial accounting
technology
to
facilitate
face-to-
face practice coaching conversations, the Coaching for Leadership certificate program can be customized to meet the learning and development needs of employees within an organization.
‘OpenEd extends the teaching and research expertise of the University of Guelph to a local, national and international audience,’ says Michelle Fach, Director of Open Learning and Educational Support. ‘With over 50 years
behaviours that are consistent throughout the company.
concepts including how to read and interpret financial reports, and provided participants with an understanding of how accounting information can be used to address problems, influence business activities and inform important business decisions.
Courses in the program build knowledge
of experience in outreach, OpenEd works
and skills in the areas of coaching culture,
with a wide variety of partners – including
OpenEd
performance
associations, industries, businesses, non-profit
and leadership. Locally. Nationally. And
groups and government agencies.’
Internationally.
management,
managing
conflict and building high trust relationships.
–
building
knowledge,
skills
The program provides value to businesses
<<
OpenEd Director Michelle Fach outside her department at Johnson Hall
>> 10 >> MOVING BUSINESS FORWARD - WINTER 2015
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>> 11
FEATURE ARTICLE
FIRST ASCENT:
A
THE GROTTO’S DAVE PEROZZO HAS BEEN BLAZING TRAILS BY CHRIS TIESSEN
S THE AUTHOR OF THIS FEATURE
a couple years back I had family drive down
climbing enthusiasts from around these parts
ARTICLE, STRAIGHTAWAY I’VE
from the Ottawa Valley to re-shingle my shed
and further afield.
GOT A CONFESSION TO MAKE: I’M
roof because I couldn’t bare being even six
A GUELPH GROTTO EVANGELIST. An unrepentant
feet off the ground.) So why, then, am I of
‘You could say the Grotto’s a home for misfits,’
apologist. An unabashed cheerleader. I sing
all people such a crusader for the Guelph
muses Dave as we chat in the Grotto’s upstairs
the Grotto’s praises almost everywhere I go, to
Grotto – a business whose very existence
‘birthday party room’ – the very room where
almost anyone I meet. You see, for me the Grotto
relies on folks to scamper up 40-foot walls and
Dylan was first introduced to the Grotto almost
– that local climbing institution located in an
climb engineered ‘boulders’ (with or without a
a decade ago while attending a classmate’s
unassuming warehouse on the corners of York
harness)? Because while I may not be a climber,
party. ‘Not in a pejorative sense, of course,’
and Victoria – is a manifestation in the business
I’m the father of one. And over the past
continues Dave, ‘but in the sense that this
world of everything that is wholly good about our
decade or so I’ve seen how the Grotto – led
gym’s always functioned as a refuge of sorts
community.
by founder and owner Dave Perozzo and his
for those kids who never quite fit the ‘typical’
magnificent staff – continues to act as a safe
mold, whatever that may be. That is, folks who
haven, confidence builder, release valve, and
climb here tend not to be your typical hockey
Now I’ve got a second confession to make:
veritable home away from home not for my
playing, extroverted type. Instead, they’re
I’m scared to death of heights. (Case in point:
oldest son, Dylan, but for literally hundreds of
oftentimes introverted, solitary types. And
You might say I’m a fan, then…
>> 12 >> MOVING BUSINESS FORWARD Captured highlights from the Grotto community adorning a wall at the gym
- WINTER 2015
what we do here is provide them with a space where they can develop with confidence – both physically and mentally.’ It seems it’s always been this way. Indeed, ever since Dave (along with original partners no longer on the scene) opened the Grotto
Educating for Life High school students of all faiths welcome.
way back in 1994, he hoped it would grow into a communal space above anything else. Notes Dave: ‘I originally opened the place when I was 26 years old. At the time I was working in cabinet fabrication at WC Woods and having to drive to-andfrom Toronto with friends any time we wanted to climb. One morning while grabbing a coffee at Timmy’s before heading to Toronto, my eyes rested on the warehouse at York and Victoria.’ He notes: ‘It dawned on me – why don’t we just open a gym here and save time on the commute? A space for us, our friends, and whoever wanted to join us.’ Within months, Dave and his partners managed to secure financing from CIBC (Chamber Member since 2010), incorporate the business, build the Grotto’s first walls from scratch (at a time when businesses that now specialize in indoor climbing walls simply didn’t exist), and open the doors. Fast forward twenty years, and
75 Woolwich St. Guelph, Ontario N1H 6N6 Phone: (519) 821-4600 Fax: (519) 824-3088 www.wellingtoncdsb.ca
the Grotto remains at York and Victoria in a space spanning 5,000 square feet. >> CONTINUED next page
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Grotto climbers Dylan Saffery & Niko Alaves display the results of their hard work
DID YOU KNOW... Guelph Chamber Membership includes
For more information, contact us at: 30 Wyndham Street North Guelph 519-822-4141 ext.1151 www.lutherwood.ca/need a job Or visit: www.ontario.ca/employeetraining
free unlimited access to the Chamber’s four downtown meeting rooms? Funding provided by the Government of Canada through the Canada Job Grant Programs delivered by the Government of Ontario
#guelphbiz
>> 13 Infographic collaboration by KAP. Design & ThreeFortyNine
FEATURE ARTICLE CONT...
And it’s a busy place. One that genuinely reflects Dave’s original and continuing vision of creating a hub for the climbing community – and community in general. Indeed, the Grotto offers something for everyone. From birthday party options to the wildly-popular ‘Kidz That Rock’ camps and programs; from the Junior and Senior Competitive Climbing Teams that participate regionally, provincially and nationally to themed boulder nights with live DJs (including the wildly-popular Star Wars Night – coming May 4th); from recreational climbing to loose partnerships with local nonprofits including The Children’s Foundation (Chamber Member since 2007), Big Brothers Big Sisters (Chamber Member since 2004) and the John Howard Society (Chamber Member since 2013) – it’s never a dull time at the Grotto! And Dave’s made sure to spread the love, too, with three portable climbing walls that traverse from school to school across much of South-Western Ontario. ‘We introduced our first wall to a few schools 15 years ago,’ notes Dave, ‘and now we seem to be almost everywhere. Not only do the walls shake up more traditional school curricula, but they introduce those kids to a sport that – in some cases – can be life-changing.’ He continues: ‘I’ve run into countless young adults at various climbing events who let me know that our portable walls are what introduced them to climbing, and that without climbing they’d probably be at a different place in their lives. These kinds of stories are what keeps me going. Pushing for more.’ You certainly don’t have to travel far to meet a Grotto climber or ‘alumni’ who enthusiastically extolls the virtues of the gym. Long-time Grotto
2015
Guelph Grotto owner Dave Perozzo
climber and current team coach Mat Moreau is quick to point out that as
™
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>> 14 >> MOVING BUSINESS FORWARD - WINTER 2015
‘There’s nothing more rewarding than seeing some shy young scrawny kid develop into a confident beast on the walls.’ - Mat Moreau
Now there are gyms in almost every mid-sized city in Ontario, and about
a pre-teen and teenager the Grotto kept him out of trouble and
Dave not only managed to build a home for local climbers. He planted the
honed in him the virtues of dedication, perseverance and – more
seed of community that continues to flourish far and wide. And for that,
recently as coach – leadership.
he’s a true visionary, trailblazer, and local business champion. <<
a half dozen in Toronto alone. Even Dave (with a new business partner) has just opened his second gym in London Ontario, called The Junction (junctionclimbing.com). And there might even be plans for a third. ‘Gym number three might just be the golden nugget for me,’ Dave ponders aloud. ‘We’ll see – first I have to recover from building gym number two.’ Whatever happens, one thing’s for certain: two decades ago this year,
‘The Grotto’s given me so much – and that’s why I’ve chosen to devote my days and weekends to coach the youth and adult teams,’ remarks Mat. ‘There’s nothing more rewarding than seeing some shy young scrawny kid develop into a confident beast on the walls.’ Current PhD student and one-time Grotto climber and staff Rachel Tomlinson looks fondly back upon her seemingly eternal time at the gym. ‘For me, the Grotto was my place of refuge,’ notes Rachel. ‘It’s where I made friends. It’s where I gained experience. It’s where I felt most at home for years.’
‘It’s where I made friends. It’s where I gained experience. It’s where I felt most at home for years.’ - Rachel Tomlinson
Today, Ontario’s climbing scene is infinitely more vibrant than it was when Dave first opened the Guelph Grotto way back in 1994.
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#guelphbiz
>> 15
>> 16 >> MOVING BUSINESS FORWARD - WINTER 2015
#guelphbiz
>> 17
BARBER 101 In this regular segment, local barber Rino Basciano provides a glimpse into life at the barbershop. Taking into account the barber shop’s golden rule – namely, ‘What happens in the barber shop, stays in the barbershop!’ – it should be noted that opinions expressed in this segment may or may not be of the barber or his patrons, and all names have been changed to protect the innocent (and not so innocent).
FIRST INSTALLMENT: APPROPRIATE TOPICS FOR DISCUSSION
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That’s it. Nothing more, nothing less. New customers may say a bit more on their first visit, but after that any conversation about actual haircutting is skipped over in favor of the real topics of the day. Like Politics. Sports. And religion, money and women.’ Make sure to visit back for the next installment: Smells of the Barbershop And make sure to pop by BarberRino’s Men’s Shop for your next trim or straight razor shave.
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‘Men just don’t discuss it,’ notes Rino of his male clients. ‘Reflecting back upon my schooling and training, we were taught that the client consultation was the most important part of the hair service. And yet, in a barbershop the consultation usually goes something like this: Barber: Hey Joe, same thing?
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So what’s really discussed in a ‘traditional’ barber shop like Rino’s? Politics? Yes. Sports? Most definitely. Religion, money and women? Yes, yes and yes. Everything else under the moon. Probably. That is, except one thing: the actual haircut taking place.
BarberRino’s Men’s Shop is located at 535 Woolwich St in Guelph, and Rino can be reached at 519-822-7270 Phone: (519) 822-3450 Fax: (519) 822-8861 sales@hlbsolutions.com
Tradition, Style & Value for the Whole Family
>> 18 >> MOVING BUSINESS FORWARD - WINTER 2015
MEMBER SPOTLIGHT
L
PEACE OF MIND CARE: SPECIALIZING IN CARE FOR SENIORS – AND RELIEF FOR THEIR FAMILIES BY CHRIS TIESSEN
IKE SO MANY ENTREPRENEURS, CAROL
BARD’S
JOURNEY
INTO
BUSINESS HAS BEEN INEXTRICABLY
TIED TO – AND DRIVEN BY – HER LIFE’S JOURNEY.
And like so many successful entrepreneurs, Carol’s business – Peace of Mind Care (Chamber Member since 2014) – is thriving because of her firm belief in what she does; her fervent passion for why she does it; and her overarching desire to improve the lives of seniors who need kind compassionate care, as well as their families who need peace of mind and respite.
‘I founded Peace of Mind Care in 2013 as a result of the death of my mom and subsequent rapid decline in health and eventual death of my father,’ notes Carol. ‘When my mom first Peace of Mind Care owner Carol Bard looks toward the future
suffered a massive stroke, my dad was unable to remain living on their farm near Tobermory so he was moved to a long-term care facility in Southampton. When my mom died just nine
were probably thousands of folks like her from
to increase. Moreover, studies show that 95%
days after suffering her stroke, my dad asked
the ‘sandwich generation’ who were finding
of people over the age of 75 prefer to remain
to be moved down to Guelph to be closer to
themselves looking after both aging parents
living at home. And statistics suggest that
us – his kids.’
and children at the same time. And so Carol
those seniors who do live at home live 28%
founded Peace of Mind Care – a business
longer than those who reside elsewhere. What
that specializes in providing professional and
does this all mean? That providing quality care
genuinely respectful care for seniors, thus
for our population’s seniors will continue to be a
allowing these seniors’ loved ones to give
major priority in the foreseeable future.
She continues: ‘We managed to move dad into an assisted care facility in Guelph, but it soon became apparent to us that he needed additional
companionship
and
personal
support to keep him safe. And while I tried as hard as I could to be there with him as much as possible, it became almost impossible to balance looking after my dad, working fulltime, and taking care of my own family all at the same time.’ And that’s when it occurred to Carol: there
‘..in 2015 up to 34% of Canada’s population will be over 50 years old, and life expectancy continues to increase.’ #guelphbiz
requisite time and attention to their own busy lives. As Carol notes: ‘When we finally found a caregiver for my dad, I recall her telling me that I could now resume being a daughter again. It made me feel so relieved – like the weight of the world had been lifted from my shoulders. Piece of Mind Care exists so I can help take this same load off others’ shoulders – one client at a time.’ Carol’s decision to found Peace of Mind Care is certainly timely. Consider this: in 2015 up to 34% of Canada’s population will be over 50 years old, and life expectancy continues
And quality care is what Peace of Mind Care is all about. From flexible hours to suit clients’ needs to connecting clients with other health care professionals to Carol personally introducing each client to their caregiver – Peace of Mind Care always puts the client and their loved ones first. Because, simply put, it’s how Carol wants it to be. After all, she knows what it’s like to be on both sides of the fence. Visit pomcare.ca to learn more about Carol and her fantastic – and timely – business. <<
>> 19
FEATURE ARTICLE
REBIRTH OF A LEGEND:
WELCOME (BACK) TO THE WESTERN HOTEL EXECUTIVE SUITES BY CHRIS TIESSEN
F
Interior shots of executive suites
AMED ARCHITECT CARL ELEFANTE, NOTED FOR A CAREER ROOTED IN HISTORIC PRESERVATION, URBAN DESIGN AND SUSTAINABLE DEVELOPMENT, ONCE REMARKED THAT ‘THE GREENEST BUILDING IS THE ONE ALREADY BUILD.’ With this in mind, local
developers have been working hard to revitalize our downtown core not only by restoring but also by effectively re-animating historic downtown buildings with creative and visionary adaptive re-use projects. Skyline (Chamber Member since 2005) has breathed new life into the venerable Gummer Building. Tyrcathlen (Chamber Member since 2014) revived both The Granary Building and Boarding House Arts. Stoneleigh Properties (Chamber Member since 2013) re-imagined the historic Alma Block. And now there’s a new (old) kid on the block – the pristinely-restored and newly-minted Western Hotel Executive Suites – still known to many by its most recent and infamous moniker, ‘The Diplomat’. And it means business. Just picture this: twenty luxury suites ranging from bachelor to two-bedroom units. Full kitchens with granite countertops and bathrooms throughout. A shared board room with kitchen, wifi, and other desirable amenities. Skylights in select suites. Massive flatscreen TVs throughout. Expansive soundproof windows overlooking Macdonnell. Glass walk-in showers. Exposed stone and brick. Historical details. And the list goes on. >> 20 >> MOVING BUSINESS FORWARD - WINTER 2015
‘It’s an example of gentrification done right’ Business Development Manager Mark Rodford
‘It’s an example of gentrification done right,’
restaurants, phenomenal entertainment, the
remarks Business Development Manager Mark
transit hubs, cafes, pubs, bars, and everything
Rodford (known by many as the imaginative
else that makes up the core of our city.’
owner of such fantastic downtown establishments as The Cornerstone, Ouderkirk & Taylor, and OX). He continues: ‘We’re most definitely catering to a distinguished audience. Visiting executives and professors. Contract employees. Out-of-towners on business in Guelph for a few days, weeks, or even months who expect the swankiest accommodations situated in the heart of downtown – within walking distance of great
#guelphbiz
Until they’re all gone, that is. Which, based on the restored hotel’s exuberant quality
and
incredible
craftsmanship,
its
‘It’s our hope,’ adds Mark, ‘that a few of the suites
phenomenal location, and its competitive
will be rented year round by area businesses and
pricing, would suggest this will happen sooner
organizations that see the value of having what’s
than later.
essentially a fully-furnished luxury apartment available whenever they may need it. We’ve had interest in this option already – and more rooms are still available for those companies who want something long-term.’
Mark concludes: ‘Basically, what we’ve managed to do with The Western is bring back a legend. It’s been lying dormant for far too long. We’ve simply woken it back up.’ <<
>> 21
BENSOL BRIEFING
GROUP TRAVEL INSURANCE: TIPS FOR YOUR EMPLOYEES BY MICHELE MACTAGGART, BENSOL CONSULTING
A
S THE WINTER TRAVEL SEASON
lifeline for me during my husband’s two-day
• Print and carry a copy of your travel
APPROACHES,
A
hospital stay. She kept in constant contact
assistance card. This wallet-sized reference
NOW
IS
GOOD TIME TO REMIND YOUR
to monitor his progress and answer our
card is available from the employee portal of
EMPLOYEES ABOUT THEIR GROUP TRAVEL
questions. She advised us on the type of
most insurance company’s websites.
INSURANCE COVERAGE.
cast we should request to ease the pain from
Almost everyone who has made a few trips outside the country can recount a story about needing emergency medical care while
swelling, and even upgraded his ticket to business class to make him more comfortable on the flight home.
• Designate a contact person at home and give him or her a copy of your travel itinerary and emergency contact information, together with details of your insurance coverage.
abroad. Some of those stories, like the time
Travel tips for your employees
• Pack enough maintenance medication for
my husband broke his wrist while on a visit
My family’s experience made it clear to me that
your trip. This avoids the inconvenience of
a medical emergency can be a manageable
trying to obtain prescription medication
inconvenience or a terrible experience. You
abroad. A small first aid kit containing
can prepare your employees by reminding
common over-the-counter remedies can also
them of their travel benefits and preparatory
come in handy.
steps they should take before they leave.
• Talk to your doctor to address any concerns
Here’s a checklist of travel tips to share with
about travelling with a pre-existing medical
Your employees need to know about both
your staff this travel season:
condition.
components.
coverage
• Review the emergency travel insurance
• Since most group travel insurance plans do
generally applies to transportation to the
section of your employee booklet. Understand
not include coverage for trip cancellation, trip
nearest hospital, a semi-private hospital
W— 7.5”
what is considered a medical emergency for
interruption, or loss or damage of baggage,
room, physicians’ services, diagnostic tests,
the purposes of out-of-country coverage
H— 2.25” under your plan
consider purchasing extra coverage from
• Pack a list of emergency contact numbers
Safe and happy travels to you and your staff
with your travel insurance papers. Include
this season!
with relatives in France, end well. I credit our positive experience to the travel component of our group health insurance. Basic medical insurance Group travel insurance has two components: out-of-country coverage and travel assistance. Out-of-country
hospital medical services and supplies, and prescription drugs that exceed our provincial health insurance plan schedule. Travel
assistance
manifests
itself
as
a
coordinator to direct you to an appropriate healthcare
facility
and
make
travel
arrangements. My coordinator became a
another source.
your family doctor on that list. • Know how to dial an international operator if you will be travelling outside of Canada or the US.
2500+ health‐related describe organizations and programs serving people who live in Cambridge & Area, Kitchener‐Waterloo & Area, and Guelph & Wellington. Information on:
clinics wwhealthline.ca is a therapists service provided by WWCCAC. community programs Pharmacies… and more!
>> 22 >> MOVING BUSINESS FORWARD - WINTER 2015
<<
MEET THE (NEW) PREZ: INTRODUCING GUELPH CHAMBER PRESIDENT & CEO KITHIO MWANZIA INTERPRETED FROM THE OFFICIAL PRESS RELEASE BY CHRIS TIESSEN
T
HE
GUELPH
COMMERCE
CHAMBER –
AND
OF OUR
COMMUNITY IN GENERAL – IS
GETTING SOME EXTREMELY EXCITING NEWS IN THE NEW YEAR: THE ARRIVAL OF A BRAND NEW CHAMBER PRESIDENT & CEO.
Beginning January 26, 2015, Kithio Mwanzia will start his role as President & CEO at the Guelph Chamber – news that has a lot of people in and around Guelph giddy with anticipation. As Chamber Board Chair Amy Kendall notes: ‘The Board is very excited about Kithio taking on this position. We were impressed by his passion and the vision he has for the Guelph Chamber of Commerce.’ She continues: ‘We are confident that he will take the Chamber to new levels and operationalize the organization’s mission, vision and values. He is progressive, innovative and communityminded. He is excited to be a part of this great community and contribute to the growth and development of the members and the community-at-large.’ Kithio has spent several years in a variety of capacities as a communications, government relations
and
management
professional.
Having worked for several years already with the St. Catharines-Thorold Chamber
‘[Kithio] is progressive, innovative and communityminded. He is excited to be a part of this great community and contribute to its growth.’ New Guelph Chamber President & CEO Kithio Mwanzia at the Chair’s Reception in December
of Commerce and the Greater Niagara Chamber of Commerce, he has developed
In this capacity, Kithio diligently and effectively
Kithio notes: ‘I am thrilled to work with such
a thorough knowledge of working with
worked with all levels of government in order
an incredible team of staff and volunteers
member-driven organizations. Most recently,
to advance the interests of the community.
to support the growth and prosperity of the
Kithio served as the Interim CEO of the
He holds bachelor’s and master’s degrees in
Guelph
Greater Niagara Chamber of Commerce
political science and public policy from Brock
economic indicators demonstrate that Guelph
(GNCC). Prior to this, he oversaw the GNCC’s
University, and is a recipient of the Business
continues to be a leader and will be a powerful
public affairs, advocacy and government
Link Top 40 Under 40 Business Achievement
force for Ontario’s economic future.’
relations portfolio as Director of Policy and
Award and the David Betzner Award for
Government Relations.
Volunteer Service. Kithio also serves on the YMCA of Niagara Board of Directors and the Niagara Community Observatory.
#guelphbiz
business
community.
Numerous
So buckle up, Guelph, because we’re all in for a phenomenal ride! << >> 23
FROM THE ARCHIVES The Guelph Chamber was founded on August
suitable location … During the course of
whereby these people were assured that
6, 1827 – just four months after the founding
the conversation with them then and a few
they could get a license permitting them to
of the City of Guelph. Since its inception, the
days later on a return visit, they intimated
have on the premises a certain amount of
Chamber has ceaselessly worked to promote
that because there was a tendency of certain
fermented juices…
and to build our community – including our
of juices to ferment during the process of
vibrant business community, as evidenced
manufacture, they expected to manufacture
by the recorded minutes from past Guelph
wines and the percentage might run 70%
Chamber (then Guelph Board of Trade)
fruit juices and 30% wines because of this
Board meetings.
condition…
Take some time to enjoy these anecdotal
Through the Board, representations were
building had sufficient capacity for their first
snippets lifted directly from the recorded
made to an existing winery whereby these
three to five years…
minutes of a Meeting of the Directors of
people would be willing to buy out their
the Guelph Board of Trade, held November
license; but this proposition was met with
12th, 1940, at 4pm. They divulge the process
disfavor by the owner of the license. We then
whereby the Chamber helped attract and
approached the angle of securing a new
secure a new business in Guelph – the
license and found again that it was not the
Wellington Fruit Products Company. This
policy of the Liquor Control to grant any more
kind of work continues at the Chamber and
licenses…
in the community with its Member partners today – including such programs as the current GrowGuelph BR+E program (see page 30 for details).
During the negotiations, we also found that the mortgagee who held the property since the collapse of the Ace High Brewery, had secured a judgment giving him possession
They were [then] shown through the plant known as Murton’s Mill on Thanksgiving Day by Mr. Robert Sutheland. Because of the cellar in this property, the heavy stone walls and the gravel sub-soil, they felt that this
Mr. Sutherland and the Secretary visited the City Council on Monday, November 4th and tendered the offer, together with the request that a fixed assessment be granted. The necessary resolution was then passed… A clause was inserted whereby a minimum of ten employees would be given work and for the information of the members of this Board, I may say that the estimated number required when the plant is in full capacity
‘On July 17th, Mr. W. C. Knox and Mr. Harry
and negotiations were entered into for the
Clark visited this city and said that they
purchase of the property known as the
were interested in securing premises for
Springbank Brewery. Once more, we were
There has been a tremendous amount of
the manufacture of fruit juices. Mr. Robert
met with a problem in that an excessive price
detail and negotiations necessary, which
Sutherland in company with Mr. A. H.
was asked for the building…
resulted in this industry locating here and
Bazett, had lunch with them that evening and the property known as the Springbank Brewery was suggested to them as a
Towards the end of September, through the good offices of Mr. R. W. Gladstone, representations were made to Ottawa
will be twenty-five to thirty…
while it is not a big concern, we have reason to believe that these people are financially sound and will be able to carry their project through to a successful conclusion.’ <<
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>> 25
WORTH A THOUSAND WORDS PHOTOGRAPHS BY HEATHER WRIGHT; POST-PROCESSING BY OLIVERSTREETPHOTOGRAPHY.CA
On November 11th, the Guelph Chamber hosted its semi-annual New Members Reception at Sleeman Breweries (Chamber Member since 1989). Several dozen folks representing new and current Chamber Members gathered in the hospitality room at Sleeman to gaze upon historical brew-related artifacts, munch on beer-infused hors d’oeuvres, and listen to John Sleeman tell tales of pirates, Al Capone, and secret tunnels in and around Guelph. Enjoy these historically-inspired photos to get a taste of this historically-inspired event – preferably with a Sleeman.
>> 26 >> MOVING BUSINESS FORWARD - WINTER 2015
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#guelphbiz
>> 27
NEW MEMBER LISTINGS SEPTEMBER 5 TO NOVEMBER 30, 2014 BarberRino’s Men’s Shop 535 Woolwich Street Guelph ON N1H 3X9 P: 519-822-7270 Competent Inc. 644 Imperial Road North, Unit 2 Guelph ON N1H 7M3 P: 519-767-5891 TF: 866-454-0996 E: jamie@competentcanada.com W: competentcanada.com DocuPet Inc. Kingston ON P: 855-249-1370 E: stacy@docupet.com W: docupet.com Dominion Lending Centres 121 Winston Street Rockwood ON N0B 2K0 P: 519-856-1021 E: ocramirez@dominionlending.ca W: oscarramirez.ca Edible Arrangements 292 Stone Road West Unit 5A Guelph ON N1G 3C4 P: 519-826-9800 E: jovetdlt@hotmail.com W: ediblearrangements.ca
E-Ride Guelph 75 Wyndham Street South Guelph ON N1E 5R3 P: 519-341-0801 E: e-rideguelph@rogers.com W: e-rideguelph.com
Necessary Arts Company 5 Douglas Street, Unit B1 Guelph ON P: 519-265-7277 E: necessaryartscompany@gmail.com W: necessaryarts.ca
Kids Inc Camp Hillsburgh ON P: 519-855-6074 E: admin@kidsinc.ca W: kidsinc.ca
Novometrix Research Inc. 4564 Nassagaweya Townline RR #1 Moffat ON L0P 1J0 P: 519-824-7771 E: jbwilson@novometrix.com W: novometrixinc.com
KKP 27 Wyndham Street North Guelph ON N1H 4E4 P: 519-837-222 E: steve@guelph.kkpcanada.ca W: guelph.kkpcanada.ca Laser Esthetiques 106 Silvercreek Parkway North Guelph ON N1H 7B4 P: 519-824-4567 E: laseresthetiques@bellnet.ca W: laseresthetiques.com Merkato Communications Inc. 111 Farquhar Street 3rd Floor Guelph ON N1H 4E6 E: info@merkato.ca W: merkato.ca
Qualicare 47 McElderry Road Guelph ON N1G 4K5 P: 519-341-1625 E: kbirkett@qualicare.com W: qualicareguelph.com Realty Executives Edge Inc., Real Estate Brokerage 707 Stone Road East Guelph ON N1L 1B7 P: 519-224-3040 E: NelsonMathew@RealtyExecutives.com W: RealtyExecutivesEdge.com
>> 28 >> MOVING BUSINESS FORWARD - WINTER 2015
MEMBER MILESTONES IN BUSINESS 50 YEARS AND MORE
Right at Home Canada-Guelph 85 Norfolk Street Unit 201 Guelph ON N1H 4J4 P: 519-265-7887 E: careguelph@rightathomecanada.com W: rightathomecanada.com/guelph
ShelfGenie 325 Imperial Road South Guelph ON N1K 1M1 P: 519-400-5559 E: jayenns@rogers.com
Royal City Brewing Company 199 Victoria Road South, Unit 8C Guelph ON N1H 6T9 P: 1-888-485-2739 E: r.bateman@royalcitybrew.ca W: royalcitybrew.ca
Talking Works Guelph ON P: 519-546-5050 E: admin@talkingworks.com W: talkingworks.com
Roynat Capital 40 Weber Street, Suite 810 Kitchener ON N2H 6R3 P: 519-742-8367 E: info@roynat.com W: scotiabank.com/roynat
WD World Travel Ltd. 111 Farquhar Street 2nd Floor, Chamber Business Centre Guelph ON N1H 3N4 P: 519-265-8155 E: drowley@wdtravel.com W: wdtravel.com
SearchEngineOp - SEO & Web Design 441 Scottsdale Drive Guelph ON N1G 2W6 P: 519-766-7970 E: hello@searchengineop.com W: searchengineop.com
Web Soft Inc. 80 Regal Road, Unit 7 Guelph ON N1K 1C1 P: 519-837-1339 E: help@buyingdirect.net W: buyingdirect.ca
Shared Value Solutions Ltd. 62 Baker Street Guelph ON N1H 4G1 P: 226-706-8888 E: info@sharevaluesolutions.com W: sharedvaluesolutions.com
Your Inspired Retirement Guelph ON P: 519-766-3714 E: bcharles@yourinspiredretirement.com W: yourinspiredretirement.com
Erb and Erb Insurance Brokers Ltd.
95
Chicopee Ski & Summer Resort
80
Guelph Lions Club
70
IN BUSINESS 30 TO 45 YEARS Eldale Structures Limited
40
Guelph Wish Fund for Children
30
Guildcraft The Duvet & Pillow Co. Inc.
30
Guelph Hyundai 30 IN BUSINESS 10 TO 25 YEARS Domino’s Pizza 25 Premium HR Solutions Inc.
20
Scott Coburn Optical
20
McDonald-Green 20 R.M. Montgomery Engineering Inc
20
OLG Slots at Mohawk Racetrack
15
KH&A Solutions 15 Denmar Displays & Exhibits Corp.
10
Andrew Rowlinson 10 Adventus Research Inc.
10
The Mortgage Group Ontario Inc. Pave Financial
10
Intelligent Power Solutions Inc.
10
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11/19/2014 11:26:19>> AM 29
THE WRAP-UP: THE GROWGUELPH STORY BY SUE BENNETT, UNIVERSITY OF GUELPH
L
AUNCHED IN 2008, GROWGUELPH HAS ENHANCED ECONOMIC DEVELOPMENT IN THE CITY OF GUELPH (CHAMBER MEMBER SINCE 1981) OVER THE PAST 6 YEARS. This original partnership between the University of Guelph (Chamber Member since 1985) and
the City of Guelph Economic Development Services (Chamber Member since 1981) was founded on investment attraction and business retention and expansion programs, linking the University’s research strengths to businesses in the agri-economy.
One of this partnership’s major undertakings has been to provide greater business exposure Sue Bennett
for local companies. As a result, GrowGuelph has hosted more than 50 local companies at 15 national tradeshows, with partner companies and organizations reporting increased sales, new business contacts, and new sources of inputs for their supply chains. Moreover, GrowGuelph assumed leadership in the founding of the Ontario Food Cluster, which, over the past 4 years, has grown to include 12 municipalities and jurisdictions across southwestern Ontario. The work of the cluster is to attract Foreign Direct Investment, and from 2011- 2014 through its membership Grow Guelph attended 8 international shows and investigated 290 investment-ready leads. Many of these leads are active with Economic Development staff from across the province, working together to attract foreign firms to Ontario.
Barb Maly
GrowGuelph initiatives – including a definitive economic sector analysis – have attracted additional business development agencies to the brand. In 2012, it commissioned a comparative study of Business Retention and Expansion (BR+E) programs across Canada. This study also included a comprehensive survey of 49 Guelph business owners/managers and a review of programs and services offered by local, regional, provincial and federal business support agencies available to local businesses. In November 2013, the GrowGuelph BR+E program was established as a community-wide effort to investigate the issues and concerns of, as well as opportunities for, local businesses. 15 members representing 13 business support services organizations have come together to make this effort a success. During the winter of 2014, more than 50 companies in Clean Technology, Advanced Manufacturing and Agri-food/Ag-Innovation participated in a business interview and survey. The survey results yield several actionable learnings – including local businesses’ desire for better access to government financial assistance programs to support business/market
The City’s Barb Maly with the University’s Sue Bennett – two leaders of the GrowGuelph program
development; opportunities for focused business networking sessions; and assistance with workforce issues. Future plans for many of Guelph’s businesses look very promising indeed, with over 60% of
DID YOU KNOW...
the businesses interviewed across all sectors planning to expand within the next 18 months.
Chamber Members & their employees can save 3.5 cents per litre at Esso?
they will need to increase their workforce, totalling 335+ additional employees and 200,000+
Moreover, for those businesses planning to expand, 97% of those interviewed indicated that additional square feet of floor space. The future of business in Guelph looks bright indeed – in part due to the great collaborative partnership that continues to grow between our University, City, Chamber, other BR+E member partners and our great local businesses. <<
>> 30 >> MOVING BUSINESS FORWARD - WINTER 2015
Guelph Appreciates Local Business The Grow Guelph BR+E program aims to create a strong local economy where businesses can grow and prosper!
Grow Guelph BR+E program goals:
For more information: Barbara Maly
Business Development Consultant Economic Development City of Guelph 519-822-1260 x 2822 barbara.maly@guelph.ca
#guelphbiz
• Gain insight on the local economy and businesses • Build relationships with businesses in the community • Overcome barriers to business growth • Reward and champion local business success • Develop local strategies that help companies succeed
What Grow Guelph BR+E has to offer: • • • • • • •
Business visitations and needs assessment Business development and marketing support Industry information and networking events Business facilitation and assistance Connections to industry opportunities and programs Business start-up and entrepreneurial assistance Business awards and recognition
>> 31
Jackie Ooms Bensol Consulting Inc 193B Woolwich St Guelph, ON N1H 3V4
32.
519-829-2860 jackie@bensolconsulting.com www.bensolconsulting.com
>> 32 >> MOVING BUSINESS FORWARD - WINTER 2015