spotlight on education
AVOIDING THE SLIPPERY SLOPE
A refresher on ethical standards for CCAM managers By Debbie Griffiths, CCAM
18
Vision Winter 2023 | cacm.org
One recertification requirement for Certified Community Association Managers (CCAMs) in California is taking an ethics course every three years. Why? The answer is simple – to uphold and enhance the integrity of those in this profession. Let’s face it: the average manager assists boards of directors with managing millions of dollars of property assets. This is a huge task and a huge responsibility. Maintaining our ethical standards, as outlined in CACM’s Code of Professional Ethics, guides community managers in conducting business. Having been in your shoes for many years, I know how busy a manager’s life can be. In fact, we are sometimes so busy that we don’t slow down long enough to accurately evaluate whether a situation that arises and our response to that situation is really in line with CACM’s Code of Professional Ethics. I can assure you that the last thing CACM wants is to receive a written complaint about a certified manager.
