Holiday Parks Management Magazine

Shaping the Future to the Holiday Park & Leisure Industry Issue 1

In this issue API Glamping

next issue Washroom Security

www.holidayparksmanagement.com

Welcome to UK Campsite Finder Advertise your Campsite or Park on the NEW LOOK www.ukcampsitefinder.co.uk website. This website receives thousands of visits daily.

Campsite Finder is also launching a NEW European website at the show www.campsitefindereurope.com.

Pre-show Special Offer Premium Listing Package • Web link and e-mail • Up to 8 Pictures • Descriptive text about your park • Google maps with Street view • Slide show (Optional) • Special offers and discounts to our card members (Optional) • - Shown on Full Details page of your listing • Add your Online Booking ULR • Free Premium Listing on the new European website New Home Page randomly showcases Premium listings which enables you to: • Add your Late Availability weekly • Submit News and Press Releases • Discounts offered by parks to Card Members

Our stand is 4422

ALL THIS FOR JUST £50 PRE-Show offer ENDS 20TH FEB 2011 Nina Blanchard UK Campsite Finder, info@ukcampsitefinder.co.uk Tel: 01432 263219 Mob: 07799 430327 www.ukcampsitefinder.co.uk www.campsitefindereurope.com

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About U s Maggie Media Ltd is an energetic business offering a website called Holiday Parks Management and magazine to clients throughout the UK and Europe. The company, which is located in Hereford, was set up in October 2010 and the owner has over 12 years of experience in the Camping and Caravans sector and the Leisure and Groundcare Industry.

Helping clients to source supplies and services throughout the year, the company provides businesses with a professional website and magazine. With B2B suppliers to the Holiday Park Industry and experienced personnel, the services are designed to improve performance and help with Holiday Park Management.

Maggie Media Ltd has a growing network of clients, situated throughout the UK, including RMS Global, The Log Pod, KMJ Property. The company is owned by Nina Blanchard who has been involved in the Caravan Parks, Holiday Parks and Leisure Industry for many years.

The Management team are more than able to oversee the company, having owned and are still running the very successful website called www.ukcampsitefinder.co.uk with major clients like Park Holiday UK, Holgates, South West Lakes Trust, Argos, Outdoor World to name but a few.

They can be visited at Stand 4422 at The Boat & Caravan Show held at the NEC Birmingham from the 22nd to 27th Feb 2011 - opposite The Caravan Club Stand - or just pick up a copy of the new magazine there.

The new and upcoming website called www.campsitefindereurope.com will also be launched at the show.

Designed and produced by Printplus 01432 272025 www.printplushereford.co.uk Pictures courtesy of Whitsand Bay Holiday Park Cornwall and Waveney River Centre Norfolk Maggie Media Ltd 7378641.

Copyright 2011

t he earl y da ys few scattered overgrown tourers in a field.

A standpipe and, if you are lucky, a toilet and a shower or two. Not a description of your park, obviously, but it might have been just a few decades ago!

Sometimes when I visit holiday parks, there is a fading photo on the wall depicting the early days. Managers and park owners are proud to remember their roots, perhaps starting with grandad or their parents.

But they are also rightly pleased with the way things have developed, what they have achieved. How did we get from that ad hoc situation to what we have now... impressive infrastructure, expensive features, facilities galore and people luxuriating in static units or lovely lodges with more mod cons than at home?

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It’s been a long journey, as those who have been running holiday parks (formerly called caravan sites) for any length of time will know. A route with much outlay on the way, putting in water, electricity and sewage, upgrading those facilities, providing improved access roads and parking, you know the rest. Hard decisions have been made as to what facilities to provide, depending on your target customer. Parks have over the years fallen into groupings ranging from the quiet retreat type with no added facilities and features, to the all-singing, all-dancing, often coastal, parks with entertainment, restaurants, bars and much more.

No matter where you fall in that range, you will always be thinking of the next development. At times and in some of the troughs of the economy, mere survival is the name of the game. However parks always have to look to the future beyond this year’s bottom line, to be ready for growth when it comes. Parks change hands and new owners have new ideas and often new finance.

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Where to target that finance is often a taxing question. A million is not a big figure in a holiday park, but it might be hard-won, and so asks to be spent carefully and appropriately. If you are juggling with smaller sums as many are, it is equally important that you make the developments which will grow your park into what you want it to be.

Wherever you fit in the spectrum of parks, you will want to achieve the best balance of investment and return, of realistic workloads and satisfied customers. This brand new magazine aims to help you do that.

What have we come to expect?

What have existing and potential holiday lodge or park home owners come to expect? There is not one answer to this question, as you will know. Except that all owners will want to feel happy and relaxed in their own major investment, and that is not down to how much you spend on your park, but the atmosphere you create. Parks which have the longeststanding residents are not necessarily those which have had the most lavished on them.

However ease of access and parking, the right blend of facilities, all contribute to that sense of well-being.

Expectations include a clear and fair licence agreement. An approachable management and staff, who act promptly when there are problems. Friendly faces around the site. Beyond that, what people want varies tremendously. As I visit holiday parks in particular, I find lodge and holiday home owners often fiercely protective of one rule or other of their park. An example is those who are on parks where no-one is allowed to let out their unit. Residents say they are glad of this, as it means there is a control on who stays there, adding to the sense of community where everyone knows each other. On the other hand, on parks where letting is allowed, owners are often grateful that they can recoup some of the considerable expense put into buying their unit, and paying ground rent etc. Since you can’t please everyone, it is better not to try! But to attract the type of owner who wants your sort of park, and make it the best it can be of its kind.

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At one time, those about to alight on a holiday park in their chosen area might have been just grateful to have a pitch for their unit. Now that expense dictates that they need to be in it for the long haul, they have many more questions. Good and clear answers to these, may mean you get the new resident. People expect to understand, perhaps more than in previous decades, what will be expected of them in return for their custom, and what plans the park has or has not for development and maybe expansion.

There is a move towards parks with few facilities, as illustrated by new lodge parks which are springing up around the country, and often have no bar or restaurant, and nothing else. Others have one or two well-chosen activities like a golf course or swimming pool, a pitch and putt or bowling green. Potential owners often cite peace and quiet as their main aim in buying a holiday home of whatever kind. Residential parks tend to have fewer facilities anyway, though they sometimes find it would be good to add a communal room at least, to create a sense of community.

Because there are so many local and regional variations, it would be foolish to try to generalise too much, or even to predict or describe trends. Tentatively I would say that as expectations have risen in terms of the interiors of holiday and homes, to the point where many are dripping with spec, so many owners have come to assume that lighting, roads and infrastructure will also be top notch. Some individual parks have struggled to keep up with this demand. However I would contend that there is also still a place for the more modest but well-kept park with simple roads and few features – and a lower ground rent.

As to the future, it is even more unpredictable in this industry. Signs are however that there will be an increasing emphasis on respect for the environment, as there is at home. A challenge for parks will be to ride with this wave, choose the best products and save themselves and their customers money in the long run.

Janet Lumb

Introduction to the Association of Play Industries he API is the lead trade body in the play sector, representing the interests of manufacturers, installers, designers and distributors of both outdoor and indoor play equipment and safer surfacing. Founded in 1984, it represents approximately 85% of the annual UK market demand of c. £200 Million.

A full list of Member Companies can be viewed at www.api-play.org.

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The API is passionate about play, play which encourages appropriate thrill and reward from assessing and taking risk. Best practice in play area

design offers visible challenge and risk and API members use their years of experience to design and create environments that deliver this within welldeveloped safety standards. These aim to avoid hidden and thus un-assessable dangers. The API exists to represent member companies and to promote best practice.

The API 2010/11 directory offers informed comment in easy-to-read, non technical articles. www.api-play.org and apply online for this FREE publication or telephone 02476 414999 ext 208.

Play Time!

inter is the perfect time to make improvements to your holiday park.

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your equipment and the safety of the children. Many play companies offer a maintenance service, saving you both time and worry!

For a family orientated site, a play area is a must. It will provide a ‘wow factor’ and draw more visitors.

items designed to appear transparent, able to fit in to a rural setting.

An exciting, innovative play area will provide you’re youngest of visitors with a fun, safe and social space to make friends and release all their energy!

There are, however, points to consider when purchasing play equipment for public use. All kit needs to be fully accredited for purpose, and long guarantees are key. For a sustainable play space metal items are a durable choice.

They are more hard wearing than wooden constructions, able to cope better with misuse and require less maintenance. They can also blend well into any surrounding, with many

Safety is vital, and surfacing is an essential component in any play area. This addition needn’t be expensive, nor an eyesore. There are many options available. Loose bark is a natural, aesthetically pleasing cushion fall, and sand can be used as both safety surfacing and as added play value. Rubber grass mat can also be installed, in such a way that grass grows through the surfacing, creating a natural, seamless appearance under the play equipment.

Regular maintenance should also be considered, for the longevity of

Proludic are a playground manufacture with over 20 years experience in the industry and are happy to help! For more information on their extensive product ranges, long-term guarantees, extensive industry knowledge and maintenance packages, please contact info@proludic.co.uk or 0115 982 3980 Proludic currently have a variety of readily available ‘kits’ on offer. Nine different collections of equipment to suit every budget and situation.

With a 20% discount and speedy delivery time, these ‘kits’ are the perfect choice for your holiday park. www.proludicplayequipment.co.uk/kits_promo 5

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MP Playgrounds, based in Egham, Surrey, are leading designers, manufacturers and specialists in outdoor playground equipment and ball court provisions for children, teenagers and third generation users. SMP Playgrounds has a wide range of playground services for every aspect of your play area project, from initial consultancy through to full design and installation of the play equipment.

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Our range of playground equipment includes; Climbing Frames Swings Slides Roundabouts Outdoor Fitness Equipment See Saws Playground Activity Centres Play Trails Multi-Sport Court Systems To compliment our playground equipment we have designed a range of outdoor furniture and accessories including; Children Seating Adult Seating Litter Bins Cycle Storage Playground Fencing Playground Safety Surfacing Youth Shelters If you would like any further information on our playground equipment please contact us Phone: 0845 260 1655 enquiries@smp.co.uk www.smp.co.uk

As creator of the original Adventure Trail, Playdale is a market leader in designing innovative playgrounds that appeal to children of all ages. Their traditional timber range complements the current natural play trend perfectly, while their stainless steel ‘city’ range offers a contemporary alternative.

If you’re looking to create an exciting children’s playground that will appeal to families, or simply expand your current outdoor play area, Playdale can help you develop a unique scheme, based on your needs and your budget.

laydale has been designing and manufacturing children’s playground equipment for more than 30 years, supplying to the leisure sector alongside local authorities, schools and communities.

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With experienced staff covering the whole of the UK, Playdale offer a free design consultancy service, which comprises an initial meeting with your local Area Sales Manager, a full site survey and comprehensive visuals drawn up to show how your play area could look.

For more information on Playdale, and any of the services they offer, please visit www.playdale.co.uk or call 015395 39770 7

From traditional swings and seesaws to tunnels and sandboxes, our new range of retro-designed Clover play equipment is ideal for caravan and leisure parks.

• • • •

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Affordable • Low maintenance Wide range of products • Plain wood finish so Easy to install perfect for rural settings Durable

t 01536 412612 e uk@lappsetplayworld.co.uk

www.lappsetplayworld.co.uk

A new range of play equipment is being launched in the UK that is based on original products from the 1970’s.

appset Playworld UK is launching its Clover range of play equipment, a streamlined range of retro designed products, ideal for use in caravan and leisure parks. An installation is usually made up of three to five key pieces, including the traditional seesaws, swings and slides as well as the more adventurous skybridge climbers and monkey bars.

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The Clover equipment is easy to install, often without the need to use concrete, and the simple design is durable and low maintenance. The laminated wood finish avoids the need for re-painting and damaged parts can be individually replaced, meaning your play equipment always stays in constant use. The range is also covered by the Lappset Playworld UK ten-year guarantee.

Answering customer demand for more natural products, the Clover

range is made of plain wood, with painted grey metal parts. Clover products fit organically into any environment, particularly in rural or woodland settings, where the nonpainted frames blend into the natural surroundings.

Chris Jones, Managing Director of Lappset Playworld UK, said: "Our new Clover range is based on Lappset products from the 1970s and it goes back to an idea of simple fun, using classic, quality play equipment at an affordable price.

"The equipment can be used in many ways and therefore still proves very popular. It encourages children to use the equipment in a flexible and imaginative way."

For more information on Lappset's Clover products or the extensive range of alternative products available.

Call 01536 412612 uk@lappsetplayworld.co.uk www.lappsetplayworld.co.uk

Play & Leisure TheP The Power owerooff Play

Tel: 01244 546797 Fax: 01244 549477 Email: sales@playandleisure.org.uk Website: www.playandleisure.org.uk

lay & Leisure Ltd offers both steel and Robinia timber play equipment; we have been designing and supplying play equipment across the UK for the last 19 years. We have a wide range of equipment from sports walls to promote football, basketball and cricket, innovative activity units to challenge kids and socialising equipment to encourage interaction between kids of all ages and abilities.

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All of our steel equipment is made at our workshop in Buckley and is covered by our 25-year guarantee. From a complete play area to a standalone item of equipment, Play & Leisure is the answer.

Contact us on 01244 546797 sales@playandleisure.org.uk www.playandleisure.org.uk 9

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iracle Design and Play provides fun, imaginative, safe play equipment, designed and installed with an unbeatable guarantee of 100 years! Plus our proven track record of providing excellent customer service and after-sales care to the Holiday Park sector, sets Miracle apart from the competition.

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Since 2000, we’ve been busy earning our UK-wide reputation for being top of the class for the supply, design, build and maintenance of bespoke outdoor play schemes.

And best of all, each colourful, funfilled and durable scheme is tailored to your individual site and unique specifications – no two playgrounds are the same!

Adhering to the exacting safety standards of EN1176 and EN1177 and backed by RPI-I qualified staff,

ith all of the tasks that are on your to-do lists for the successful management of your sites, it is important not to miss the value and responsibilities that come with a children's playground.

Children love to play on and around their playgrounds, and this makes it all the more important that they are managed effectively. Care will need to be taken to ensure that faults are correctly identified and prioritised.

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This is where an independent annual inspection comes to the fore. RoSPA undertake thousands of annual inspections every year.

Within these it identifies the faults that actually cause accidents, and provides a means of prioritising the faults so that the most important or cost effective ones are dealt with first. The risk ratings within the

each design is built with the simple Miracle Design & Play ethos in mind: “DESIGNED FOR FUN, BUILT TO LAST”.

Visit our new website to find out more about our experience, to date, in the holiday park sector by reading the relevant case studies.

You can also find out more about the Miracle team, our fantastic product portfolio and our philosophy of providing exciting and safe play solutions for children of all ages. Once you’re up to speed, remember to take advantage of our “OFFERS OF THE MONTH” and request a call from us, to see how we can help you with your new play project.

We would be delighted to assist you in any way we can.

Tel: 01604 658 240 Fax: 08708 360 370 / 01604 496 967 Website: www.miracledesignandplay.co.uk

inspection reports give an indication of where limited resources should be allocated.

By focusing on what needs to be done you will be helping to keep your playground as safe as it needs to be, whilst perhaps spending a little money now to save a lot more in the future. And with no commercial interest in the outcome of the inspection you can be sure that we all have the best interests of children at heart.

Tel: 0121 248 2000 info@rospaplaysafety.co.uk www.rospa.com/playsafety 11

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15 Year Guarantee Treated to BS 8417

M&M Timber are Europeâ&#x20AC;&#x2122;s largest manufacturer of machine rounded timber and associated products, with a purpose built 25 acre manufacturing plant in the heart of rural Worcestershire. M&M Timber have been producing an extensive range of innovative WLPEHU SURGXFWV VLQFH WKH FRPSDQ\ ZDV FUHDWHG RYHU \HDUV DJR 8VLQJ WKH ÂżQHVW TXDOLW\ UDZ PDWHULDOV ZLWK )6& FHUWLÂżFDWLRQ DOO WLPEHUV DUH WUHDWHG WR %6 DQG FDUU\ D \HDU VHUYLFH OLIH JXDUDQWHH 0 0 7LPEHU *DUGHQ 3URGXFWV DUH PDQXIDFWXUHG IURP FDUHIXOO\ VHOHFWHG WLPEHU IURP ZHOO PDQDJHG VXVWDLQDEOH IRUHVWV )ROORZLQJ kiln drying to minimise moisture content, the machined timbers undergo pressure treatment with MicroPro, the most advanced WLPEHU SUHVHUYDWLRQ V\VWHP DYDLODEOH DQG DQ (QYLURQPHQWDOO\ 3UHIHUUHG 3URGXFW 0 0 7LPEHU FDQ RIIHU *5((1*8$5' &KLOGUHQ DQG 6FKRROV &HUWLÂżFDWLRQ IRU WKHLU 0LFUR3UR 0LFURQL]HG 7LPEHU 0LFUR3UR WUHDWPHQW OHDYHV WKH WLPEHU OLJKWHU DQG PRUH QDWXUDO LQ FRORXU DQG FRPHV ZLWK D IXOO \HDU ÂľVHUYLFH OLIHÂś JXDUDQWHH against rot, fungal decay and attack from wood boring insects.

M&M Timber have recently been appointed the sole distributor in the UK for all Hillhout, Holgard and Outdoor Life products.

M&M Timber Ltd,

Hunt House Sawmills, Clows Top, Kidderminster, Worcestershire, DY14 9HY Tel: +44 (0) 1299 832611 Fax: +44 (0) 1299 832536 Email: sales@mmtimber.co.uk Web: www.mmtimber.co.uk

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&M Timber is Europeâ&#x20AC;&#x2122;s largest manufacturer of machine-rounded timber and associated products, with a purpose built 25 acre manufacturing plant in the heart of rural Worcestershire. M&M Timber have been producing an extensive range of innovative timber products, since the company was created over 30 years ago.

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Using the finest quality raw materials, with FSC certification, all timbers are treated to BS8417 and carry a 15 year service life guarantee.

M&M Timber Garden Products are manufactured with carefully selected timber from well managed sustainable forests. Following kiln drying, to minimise moisture content, the machined timbers undergo pressure treatment with MicroPro - the most advanced timber preservation system available and an Environmentally Preferred Product. M&M Timber can offer GREENGUARD Children and Schools Certification for their MicroPro Micronized Timber.

For more information please visit our website Tel: +44(0) 1299 832611 Fax: +44(0) 1299 832536 sales@mmtimber.co.uk www.mmtimber.co.uk

aving transformed over 10,000 outdoor environments nationwide, Sovereign is a leading supplier of equipment to schools, pubs, hotels and caravan and holiday parks throughout the UK. Over its 18 year history, it has built an enviable reputation for its ability to deliver a comprehensive and flexible service to customers, providing them with a one-stop shop for all outdoor requirements.

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Sovereign has the capability and expertise to provide the whole package, including design and manufacture, installation and after sales support.

They offer a wide range of imaginative play equipment and facilities, designed for children of all ages, while ensuring the highest level of safety, with maximum play value.

The team includes an experienced, educationallysavvy, national sales force and an innovative R&D department. They are on-hand to offer a free consultancy and design service, giving customers the best advice, along with detailed proposals and layout plans.

Sovereign has been awarded a number of recognised accreditations and certifications. It is a member of the Association of Play Industries, RoSPA (The Royal Society for the Prevention of Accidents), and undertakes all installations in accordance with BS EN 1176 & BS EN 1177 recommendations. Sovereign works to ensure that materials used in its products come from sustainable sources and meet with the strict guidelines set by organisations and authorities.

For instance, it gained the FSC (Forest Stewardship Council) accreditation for Mixed Sources in 2008. The company is also accredited by CHAS (Contractors Health and Safety Assessment Scheme) and offers a full, operational inspection service using RPII (Register of Play Inspectors International) qualified personnel.

For a free, no obligation site survey or just some advice on what Sovereign can offer your establishment; contact them now on 01702-292219 or at sales@sovereign.gb.com. www.sovereignplayequipment.co.uk 13

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aravan Park Electrical Services Ltd has been established for over 28 years, manufacturing and designing Service Pedestals and Electrical Connection Units for the leisure industry.

With this experience, you can rely on the quality and design of our full product range, which is proven by our many satisfied customers.

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CPES Ltd design and manufacture all of our Connection Units and Service Pedestals 'in house', meaning we can provide a rapid service and work to tight deadlines.

By being in control of the whole manufacturing process, we can ensure the product supplied meets your exact specification, offering a wide range of services including power, lighting, TV, telephone and water. We can also offer a pedestal design that is totally bespoke, subject to engineering and design parameters.

rleigh International has been supplying the leisure industry with spare parts and accessories for over 45 years. Our product range includes many well known brands including Belling, Spinflo, Morco and New World, to name but a few.

Our 35,000sqft warehouse is located in the Midlands, close to the motorway network, allowing us to offer a standard next-day delivery service for UK customers and a 3-4 day service for customers based further afield. Orders can be placed up until 4.30pm and still receive a next-day service.

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Arleigh has a dedicated sales team - no automated phone systems just real people ready to help with orders and technical enquiries. We have just launched a new online

We offer a range of services to meet all your needs from supply only, where we can guide you towards the correct product to suit your development, right through to a complete design and installation service. We can also provide BS7671 Periodic Test and Inspections for your underground cable distribution system and building network carried out by experienced and suitably qualified electricians.

Please contact our sales office, for all your park electrical requirements.

T: 01790 753153 F: 01790 752559 sales@cpes.co.uk www.cpes.co.uk

ordering system, available to all our account holders - this allows trade customers to access their account 24 hours a day, 7 days a week.

Arleigh International Ltd Century Park Ballin Road Nuneaton CV10 9GA

Tel: 02476 390100

Fax: 02476 390110

Email: sales@arleigh.co.uk

Website: www.arleigh.co.uk www.arleighonline.co.uk

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telguard

®

www.doorentry.co.uk

Sales@telguard.co.uk

01306 710120

Access to your home by the tone of your phone™ the door from your telephone………. uard is a range of telephone/GSM based om systems for door, gate and barrier entry. system does not require the costly installation edicated wiring or handsets, it uses the existing phone cabling and telephones within the ding. a resident does not have a land line a mobile one can be used with the intercom When a visitor resses the desired button, the telephone at the estination rings and the resident answers the call s normal.

To let the visitor in, the resident presses a predetermined key on their phone which operates the door, gate or barrier.

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A large number o anywhere in their ho

whiich mean wh resident can answer the call from the intercom from n t even need to leave their chair or even bed to answer a call from a visitor.

The ‘BT line rental There are a numbe almost no annual m

e local with maybe a few mobile phone calls to residents without land lines. from, and we can help with selecting the right provider. The system needs ts to keep in order as the resident is using their own equipment.

DDA solutions are We are more than

with a low cost video option. at sites are able to experience the benefits of TelGuard equipment.

Open the door/gate/barrier from your own telephone………. elGuard is a range of telephone/GSM based intercom systems for door, gate and barrier entry.

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The system does not require the costly installation of dedicated wiring or handsets, as it uses the existing telephone cabling and telephones.

The GSM version is wireless and works very much like a mobile phone.

At the destination, if a resident does not have a land line, a mobile phone can be used to speak with a visitor at the intercom.

When a visitor presses the desired button, the telephone at the destination rings and the resident answers the call as normal. To let the visitor in, the resident presses a predetermined key on their phone, which operates the door, gate or barrier.

A large number of people now use cordless phones, which means that the resident can answer the call from

the intercom from anywhere in their home. The resident doesn’t even need to leave their chair, or even bed, to answer a call from a visitor.

The ‘BT’ line rental is a static cost and the calls will be mainly local, with maybe a few mobile phone calls to residents without land lines. There are a number of ‘free call’ companies to choose from and we can help with selecting the right provider.

The system needs almost no annual maintenance, as there are no handsets to keep in order, because the resident is using their own equipment.

DDA solutions are available, along with Help Points for refuge or remote areas.

telguard

®

Tel: 01306 710120 andy@telguard.co.uk www.telguard.co.uk/

rontier-Pitts, as the acknowledged leader in perimeter security equipment, can offer a complete range of products, including gates and barriers.

Protecting Your World

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equipment. All of our products are available with a wide range of control options and operating systems.

From the United Kingdom headquarters in Crawley, Sussex, Frontier-Pitts can provide a complete range of services including design, site surveys, manufacture, installation, civil and electrical services, maintenance, spares, repair or refurbishment and full project management - all backed up by a fully comprehensive customer service programme. Our products include automatic rising arm barriers, security barriers, traffic barriers, sliding gates, security gates, hinged gates, swing gates, bifolding speed gates, actuators, automation, road blockers, rising kerbs, hydraulic rising bollards, pedestrian gates and turnstiles, cycle turnstiles and manual

Our expertise in design and manufacture is the result of over 70 Years experience. Frontier Pitts are accredited to ISO 9001.

sales@frontierpitts.com www.frontierpitts.com

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SECURITY SYSTEMS

DESIGN / MANUFACTURE INSTALLATION / SERVICE INTEGRATED SECURITY SYSTEMS • • • • • •

ANPR CCTV ACCESS CONTROL INTRUDER FIRE PHYSICAL SECURITY

Robjohns Road, Chelmsford, Essex CM1 3AG Telephone: 01245 214 104 info@clearview-communications.com www.clearview-communications.com

learView Communications’ GateREG ANPR (Automatic Number Plate Recognition) system is available in variants from single lane to 4-lane, with up to four overview cameras.

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A new range of low-cost GateREG ANPR cameras, developed by ClearView for maximum ease of installation; incorporating IR-lamp, fast-shutter and remote zoom lens control are also available.

Camera options include in-built overview and speed detection.

The system can read UK and European number plates. It provides a host of services including email or SMS notification of visitor arrival, recording of all vehicle site activity, message sign display, Wiegand output for access control integration, live and historical car park data usage and 18

security prompts for black-listed vehicles. The reporting capabilities are second to none, with facility to easily customise and present data in a variety of formats.

GateREG is ideal for barrier or speedgate control for commercial premises, waste sites, visitor centres and holiday parks.

For further information contact:

Andy Lockett ClearView Communications Robjohns Road Widford Industrial Estate, Chelmsford, Essex.

CM1 3AG, UK Tel: +44(0)1245 214 104 Fax: +44(0)1245 214101 sales@clearview-communications.com www.clearview-communications.com

GateREG ANPR System

lamping is a combination of the words glamour and camping, used to define a type of camping for people that enjoy nature but want to add comfort that luxurious amenities can provide, to simple accommodations.

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There are thousands of glampsites around the world, varying from yurts to teepees and luxury canvas tents. The wide variety of these types of accommodations and prices makes glamping more than a trend, but accessible and used by people all around the world.

In addition, glamping is ecological, pet-friendly, stimulates contact with nature and will often be accompanied by activities such as mountain biking, hiking, climbing and snowboarding.

Over the past few years, some of the best areas in the world for glamping can be found in the UK,

Canada and Africa, but new sites are starting up all over the world, so as the trend develops and grows, these countries will be competing to be the go-to glamping market that will dominate in the years to come.

The glamping trend popped up a few years ago and has really taken a hold of countless outdoor enthusiasts. Glamping is used to define a type of camping for people that enjoy nature, but do not want to give up the comfort and amenities of luxury accommodation. The other aspect that makes glamping really attractive to some people, is the fact that it's a greener way to enjoy luxury. This is because the accommodation is simply a tent, with a bed inside and there is very little carbon output. In terms of planning this as a holiday, glamping can be a great alternative for a romantic getaway, a

URTS for LIFE is recognized as a manufacturer of the finest quality yurts in the UK. The high standard is no accident, as the business was started by a man who has a passion for providing international disaster-shelters that last! He soon realised there was a market in the UK for yurts - notable for their strength of design, the superiority of their materials and the craftsmanship of the manufacturer. We now make Kyrgyz style yurts for the European climate, varying in size from 10ft to 33ft in diameter with no internal supports, meaning they all have very usable space.

Y

Beautifully crafted yurts that will stand the test of time!

Sale and Hire The National Trust, Riverford Organics and Pennard Hill Farm are

fun weekend with your girlfriends or even a trip for the family.

For more tips and ideas in planning your glamping holiday, check out Glamping Hub at www.glampinghub.com.

There are thousands of glampsites around the world

just a few customers who share our high standards and chose us because of our commitment to providing the best yurts, with the most memorable service. We also sell a full range of fixtures and fittings, many with unique features.

All of our yurts come fully guaranteed and represent a sound investment for the future.

We also hire out entire yurt villages â&#x20AC;&#x201C; all of which are made to the same standard. We make it our business to supply you with beautiful, fully dressed accommodation, which enables you to charge at the top end of glamping rates, whether itâ&#x20AC;&#x2122;s for a season or just for a festival period.

You are very welcome to contact us for a quote. We would be delighted to hear about your site and your plans for luxury camping. Contact us on 01803 762370 or via www.yurtsforlife.com

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Yurts for Life.......

Yurts for Living

Camping with quality & style For one or more - ready for next season All sizes available - (from 10ft - 33ft diameter)

Contact us at www.yurtsforlife.com Or telephone: 01803 762370

The closed season presents an ideal opportunity to make improvements to your holiday park.

Grassform Group offers a market leading range of products and services guaranteed to ensure rapid, cost-effective solutions to all your ground protection needs, including:

GRB Grids The perfect solution when a temporary or semi-permanent surface is required.

Ideal for caravan bases and bays, access roads and car parking areas.

Tough, durable design.

UK sourced and made from 100% recycled plastics.

Geogrids Ideal to support heavier loads.

Tough, flexible and can be filled with grass or gravel to improve appearance.

TurfProtecta mesh Ideal for grass car parks, pedestrian paths, grass verges and caravan bays.

Stabilises the grass to create a strong surface.

GrassProtecta mesh Heavy duty grid for protecting grassed surfaces prone to wear, rutting and smearing.

Designed to increase traction and improve slip resistance by up to 97% Ideal for permanent or temporary applications.

Fast and cost effective installation compared to plastic paving grids.

Ground protection mats Ideal for construction work, drainage and ground protection.

Provides excellent grip to vehicles and pedestrians.

For a no obligation competitive quote please contact us today on 01277 353686 or email sales@grassform.co.uk or visit www.grassform.co.uk.

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www.caravan-components.co.uk is the web store of one of the major suppliers to the UK and European caravan and holiday home sector. The majority of the available products are currently, or have previously been, used in the actual construction of holiday homes, touring caravans or motorhomes. The product range includes sinks, taps, shower mixers (such as the V100 thermostatic shower mixer) extrusions, cookers, heater, sealants, road lights, fire protection equipment, steps, roofing, beds, guttering, blinds, sound systems and much more.

As the store offers the opportunity to buy the original products used by caravan manufacturers, Caravan Components should be the first port of call when repairing or upgrading a holiday home or caravan.

The web store is now also able to supply campsite drainage solutions, to assist in removing the build up of surface water and a selfdraining system of pathways and holiday home caravan hard standings, which includes products endorsed by David Bellamy.

has added a selection of caravan and camping accessories at highly competitive prices. Many more products are available, in addition to those shown on the site and information regarding these can be obtained by using one of the contact methods shown below.

Tel: 01482 308468

Email: enquiries@caravan-components.co.uk

Web: www.caravan-components.co.uk

Since the launch of the Caravan Components web store, the site 21

Muddy Pitches, Poor Drainage, Soft Ground, all too frequent a problem?

Solution Golpla® Grass & Gravel paving system Poor Drainage Soft Ground

Contact us to discuss your solution!

Tel 0191 385 3238 Email: info@hoofmark.co.uk Web: www.hoofmark.co.uk

Solution Neoweb™ & Rootstone

Quote Ref: CAMAG1 to secure extra discount

Park & Holiday Home Veranda & Decking Systems Fensys, a PAL Group company, manufacture long lasting, high specification UPVC veranda & decking systems designed to enhance today’s modern holiday homes.

>> High quality, low maintenance outdoor lifestyle. >> Fire resistant manufacture to ISO 9001 standards. >> Slip resistant bare foot friendly deck boards with no exposed fixings, solid wood grain appearance. >> Straight & bowed pickets or glass panels, decorative post caps & lights. >> Standard or bespoke designs in a choice of six fade resistant colours. >> Matching steps, gates, skirting & fencing.

Tel: 0121 526 4048 Email: sales@fensys.co.uk 22

www.fensys.co.uk

Muddy Pitches, Poor Drainage, Soft Ground, all too frequent a problem?

ENSYS, a division of UK extrusions manufacturing Group PAL plc, now boast they lead the field with their truly all-inclusive range of exceptionally strong, fire resistant, long lasting and durable decking & veranda systems. Fensys UPVC decking & veranda systems have been designed specifically for Park Home Residential, Holiday & Caravan developments and have distinct advantages over wood - being virtually maintenance free.

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Fensys offer both standard and bespoke veranda designs, tailored to suit customer’s specific requirements. The versatile straight, bowed or glass paneled balustrades are available in white, oak, green, beige, brown or cream finishes. The specially engineered all new UPVC deck board, or economical composite recycled plastic alternative, are slip resistant, will not rot, warp, crack or stain and have a natural solid wood grain appearance. Decking finishes

oofmark UK can offer you Park Grass reinforcement and ground stabilisation.

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As we face increasingly extreme weather conditions, grassed utility areas, such as car parks and access roads, become subject to ever increasing erosion and instability.

Additionally, there is demanding pressure to incorporate ‘SUDS’ compliant remedial systems and at the same time, to combat pollution.

Furthermore, owing to financial restraints, there is a greater necessity to carry out remedial works all year round even throughout inclement weather.

Finally, there is ever increasing demand for the manufacture of said systems, using recycled and recyclable materials, whilst retaining high quality and performance.

Caravan sites and outdoor leisure facilities are particularly affected, due to the seasonal nature of their business and the inability of heavily used grassed areas to recover during winter conditions.

Various products and systems now exist to answer these requirements and counter the problems and inclement conditions that get in the way, whilst minimising the use of increasingly scarce raw materials.

A prime product for the preservation and conservation of grass is the Golpla grass reinforcement system. Please contact us or visit our website for more information Tel: 0191 385 3238 Fax: 0191 385 7515 info@hoofmark.co.uk www.hoofmark.co.uk

include a choice of cedar, driftwood, sandalwood, sandstone, walnut or charcoal options.

Complementary skirting and steps are both striking and versatile, enhancing this exciting and innovative range, which can be ordered complete with galvanised steel sub-frames.

Additionally, Fensys have incorporated into their package wheelchair access ramps, locking safety gates, decorative post caps, globe & lantern lighting and their already popular fencing products.

Delivery from order receipt to on-site delivery is within 3 weeks; dependant on the size of the veranda system requested and can be supplied and fitted by the Fensys UK network of approved installers.

“ASK FOR FENSYS BY NAME” has become the company’s latest motto for success and their extensive portfolio demonstrates that the appearance and ambience of your Park Home & Holiday Caravan can indeed be enhanced with this weather resistant, attractive, versatile and truly outstanding veranda system.

Full details are available from website www.fensys.co.uk or by email to sales@fensys.co.uk

“Outstanding Decking & Veranda Systems For Park Home & Holiday Caravans” 23

Ossett Industrial Projects Limited

OIP LEISURE

STATIC CARAVAN UPVC DOUBLE GLAZING...

FROM ÂŁ1750

Up to 100 miles from Ossett, West Yorkshire (+ ÂŁ5 per mile thereafter)

INCLUDES:

Upto 10 windows & 2 single doors %HGURRPV .LWFKHQ 7RLOHW ZLQGRZV DOO IXOO RSHQHUV /RXQJH PL[WXUH RI IXOO RU Âż[HG Panelled doors (;75$ &+$5*(6 Â&#x2021; Top openers Â&#x2021; Double doors Â&#x2021; Extra openers

Tel: 01924 281389 www.oipleisure.co.uk

Use Clubwifi for all your park Wifi solutions

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Call 0560 281 3755

www.clubwifi.co.uk

Ossett Industrial Projects Limited

OIP LEISURE

ssett Industrial Projects Limited – Leisure Department was set up in 1997 by Simon Turfrey (the current Managing Director), who himself, had a holiday home in Flamborough and has considerable experience in double glazing systems for this industry. He looked into the design of a window and door system that was slimline looking, but strong enough to house a double-glazed unit and good enough to give a residential benefit.

O

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Since that day, Ossett have strived to adapt available window and door profiles, seals and hardware, to achieve a perfect design of window and door systems, to suit a number of specialist applications such as: Static Caravan

Holiday Homes, Chalets / Log Cabins, Modular Buildings, Narrowboats.

OIP Limited – Leisure Department now manufactures and installs a specially designed slimline UPVC window and door system for static caravans and holiday homes, allowing for a double glazed unit to give maximum benefits to the owners/users of the home. Another feature is that it retrofits perfectly into existing sited homes, whilst causing minimal disturbance.

Ossett’s experience in the manufacture and installation of this product is second to none and we have a readymade installation team who are speedy, tidy and work to high quality standards.

The company is registered with The National Caravan Council and has BSEN ISO9001:2000 Quality Systems.

Please feel free to contact us: Tele: 01924 281389 Fax: 01924 281394 sales@oipleisure.co.uk www.oipleisure.co.uk Please note that our company has been trading since 1993 and has no connection with other companies using our trading name “Ossett” within this market.

Holiday Park - Wifi Solutions e have many wireless internet solutions on holiday parks, ranging in size and type, and every one is different!

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Many park owners are looking to install WiFi for their customers, and using ClubWifi provides you with every thing you need, from prepaid cards, all network and internet security and great support when all up and running.

On most parks, we fit a series of external Antennas and Repeaters, these connect wirelessly to our main ClubWifi router onsite - which is routed through a broadband account to our online authentication and security servers. So, no need for expensive PC’s or Servers to control the system we do it all remotely. We also provide all the prepaid cards and build all the secure online payment portals - all branded with your corporate identity.

Tel: 07515 647400 kevin@clubwifi.co.uk www.clubwifi.co.uk/networks/holidayparks.html 25

Outside Structure Solutions Suppliers of high quality outside canopies to the leisure, school and care sectors

Retractable canopies

Suitable for:

Timber structures

Fixed Canopies

Alfresco Dining, Smoking Shelters and more...

66 Home Farm Road, Houghton, Huntingdon, Cambs. PE28 2BN

Tel: 0844 561 7679 Email: sales@OutsideStructureSolutions.co.uk www.OutsideStructureSolutions.co.uk 26

ngling still remains the biggest participative sport in the UK, with up to three million people regularly spending time by the water each year. It is also one of the best opportunities for parents (OK, Dad’s) to spend good quality time with their children in a healthy environment, where they can share their enthusiasm for a sport that captivates huge numbers of people every weekend.

A

With many of the pressures of modern life, increasing numbers of anglers are using their holidays as fishing time, either choosing destinations that provide specialist fishing lakes or, in the case of family holidays, a park that has a lake to which to escape for a few hours peace each day.

weather is mild in the winter, is sufficient to keep small ponds ticking over. Carp will live for a long time and anglers’ return the fish that they catch so, in most situations, stocking is a one time operation as the fish will grow and may even breed, thus maintaining their numbers.

For pretty modest sums, even small ponds can be made into a feature that will help to attract and retain holiday park customers.

In most situations, the simplest and quickest way to start a fishery is to stock with common and mirror carp. These fish are relatively cheap so you don’t need a huge number of them and they give, by far, the biggest fishing response per pound spent. They grow quickly and can be stocked at a size, which is predator proof, if birds are a problem.

Sport and Leisure Fisheries also supply tench, crucian carp and F1 hybrids – a type of carp that doesn’t grow very big, which is used in some specialist match fisheries.

They don’t need a lot of looking after as the anglers throw lots of food in, which keeps them happy for most of the year and a bucket of food once a week, when the

At the end of the day, our business is about putting smiles on the faces of anglers.

If we can do that for your customers, would that help to attract and retain visitors to your site? If you think this is the case, then please give us a call and we will be pleased to help put together the right plan for your lakes.

Please call David Rance on 01952 585002 info@slf.uk.net www.slf.uk.ne

Outside Structure Solutions utside Structure Solutions are specialists in the supply and installation of outdoor canopies. With a range of fixed and retractable structures, they are able to cover most areas.

O

Based in Huntingdon, Outside Structure Solutions is well placed to serve the whole of the UK and is able to offer specialist advice to its customers on the correct type of structure to cover any given area.

Outside Structure Solutions provide either fixed structures which can cover 6 any size area from an entrance way to a tennis court, or retractable canopies which have a fixed frame to give strength and longevity.

In addition to free site visits, we are also able to offer help and advice on Planning and Building Control and will ensure that all our products are fully compliant. We are also able to offer a landscaping service to the area we have just covered and can lay most flooring types to ensure that you have the area that you want.

For further information please contact: Bill Caldwell Outside Structure Solutions Ltd Tel: 0844 561 7679 sales@outsidestructuresolutions.co.uk www.outsidestructuresolutions.co.uk

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s one of the fastest growing entertainment agencies in the country, we have access to a massive range of top quality acts so, whatever you're looking for, we've got it.

We know that having an endless catalogue isn't enough, that's why we have profiles for hundreds of acts on our website, so you can browse and compare them instantly. Backed up by full descriptions, song lists, hi-res pictures, sound clips, video clips and most importantly price guides, we offer one of the best 'try before you buy' websites you'll find. What else? Two words - free advice. If you have no experience in booking live entertainment - no worries. We'll help you choose the right act(s) for your event and guide you through the whole process. You'll receive a clear and concise booking confirmation with the key points highlighted so you'll never be left wondering what the next step is.

where there are groups of seated or standing guests to be entertained!

A

Tribute Bands and Tribute Acts are one of the most popular forms of entertainment booked today.

As live appearances by superstars become less frequent and more expensive, a Tribute Act or Tribute Band can provide a similar experience for a fraction of the cost. Whoever your favourite artist, chances are there is already a Tribute Act paying homage to them. Popular acts include Robbie Williams, Kylie Minogue, Michael Jackson, Elvis, Frank Sinatra, Abba and Cher.

Magicians are now more popular than ever whether it is sleight of hand, stage, close-up, comedy magicians or illusionists. Whether you're looking for wedding magicians, children's magicians or party magicians, we have something to suit.

Magicians are an increasingly popular choice for weddings, private parties, product launches... in fact any event

TONESTIMBER provides a range of high quality decking boards made from recycled plastic and wood. It can be used for wide range of applications instead of traditional timber with outstanding features:

S

Products Description

1. Very low moisture absorption. No rotting, cracking or splintering.

2. Maintenance Free. Does not need painting or sealing.

3. Looks and feels like natural wood.

4. It can be worked as easily as natural timber.

5. Its cost is similar to wooden decking.

Comedy has a very special place in our hearts here at Scott Jordan Entertainment. So whether you're looking for a stand-up comedian, an impressionist, a ventriloquist or something else entirely, we've got just the act for you. If it's big names that you're after, our connection to the Comedian's Golfing Society allows us access to some of the most well known faces in comedy.

We also provide The Ultimate Hospitality Experience - The Limo Lounge private hire service, which is a 1962 London Route Master, that offers you a more exclusive and professional transport option. It is great for parties, weddings, hen & stag nights, product launches, corporate hospitality and is also very popular with TV productions and used as Exhibition Offices.

For your free information DVD, please contact us: www.scottjordan.co.uk enquiries@scottjordan.co.uk Tele: 0845 094 1455 between 8am and 6pm, Monday to Friday.

Post: Scott Jordan Entertainment, 25-29 Station Street, Sittingbourne, Kent ME10 3DU

well as commercial and civic projects. 25 years warranty.

Incorporating a slip resistance surface and hidden clip system, our decking boards let you showcase and preserve the beauty of your new deck, ensuring a smooth surface and safe beautiful decking.

We are looking for sales representatives and sales agencies nationwide for this new product.

Tel: +44 0800 121 8320 www.stonestimber.co.uk info@stonestimber.co.uk

They can be used for a variety of applications, including balconies, verandas, viewing platforms, roof gardens, outdoor furniture, holiday parks and Caravan site deck, pool surrounds and marinas. They are ideal for use in domestic decks as 29

holiday park managers

want you!

%CEM D[ RQRWNCT FGOCPF

Featuring:

LIW is pleased to announce NEW partnerships with Holiday Park Management Magazine and the Holiday Centre Association (HCA)

LEISURE INDUSTRY WEEK 20-22 September 2011 ¡ NEC Birmingham With these new partnerships for 2011 and a significantly improved offering to holiday park managers â&#x20AC;&#x201C; LIW is once again becoming a vital date in the diary.

The results of a recent survey carried out by HCO members showed that these people will be returning to LIW 2011. Their main goal being to actively meet new suppliers with the latest innovation to help them improve their sites and reinvent the secondary spend offering.

With a new influx of decision makers with the confidence to invest, LIW 2011 offers secure ROI for your product launch.

For more information visit www.liw.co.uk today 30

Make your park stand out!

SMP are leaders in providing quality outdoor play solutions

Dynamic Play Products Our exciting yet high quality product ranges cater for children of all ages and abilities

SWINGS SLIDES CLIMBING UNITS TRAILPLAY EN1176 CERTIFIED

Sport Systems SMP’s ARENA system offers a complete range of stylish yet highly durable Multi Use Games Areas

GOAL ENDS FULL COURT SYSTEMS SKILLS AREAS EN15312 CERTIFIED

Design SMP’s team of designers are on hand to create the best Play Solution for your Area however large or small your budget is!

Project Management SMP has over 50 years experience in delivering top quality projects, ensuring you will be proud of your park and your customers will keep wanting to come back!

Call us now for your free quotation!

0845 260 1655

www.smp.co.uk

enquiries@smp.co.uk 31

Shaping the Future to the

Holiday Park & Leisure Industry

Te l : 0 1 4 3 2 2 6 3 2 1 9 enquiries@holidayparksmanagement.com www.holidayparksmanagement.com