Introduction to Successful Sales

Introduction to Successful Sales

Introduction to Successful Sales Overview Selling is paramount to the success of any organisation. The role of sales people is therefore fundamental. This programme is designed to help the professional salesperson develop relationships and therefore maximise opportunities with their clients.

Who is it for?

Anyone new to a sales role, in any discipline, who wants to achieve results.

What you will learn:        

Understanding communication – how to use verbal, visual and vocal communication within the sales process Active listening and developing rapport through communication techniques Effective summarising as a confidence-building tool The 6 key buying motivations and how to match your features to the benefits Handling and overcoming objections – the classic sales objections and how to overcome them so the conversation moves forward Closing the deal – a 3-step process to gaining the client’s commitment The fundamentals of sales negotiation – recognising the value/cost implications and how to trade currencies The course is supported throughout with practice sessions and role plays

Benefits of attending – You will be able to:   

Use selling behaviour to build partnering relationships with clients Structure any sales contact so that you maintain control and give yourself the best opportunity to close the deal Use questioning techniques and present your product in an impactful way

Further development Advanced Selling Skills Duration: 2 days Ref: NESA6

To book onto this course, or to find out further information, please call 0800 022 3410. All bookings subject to the Capita Terms and Conditions. © Capita Learning & Development