EXCHANGE TRAVEL

Making a Travel Reservation

Global Exchange travel reservations may be made through the Capital Vacations Club online portal or by calling Owner Services. The Global Exchange Tier and applicable fees will be displayed online or provided by the agent during the booking process and then collected at the time of booking.

The Global Exchange Tier selected to pay for exchange travel is consumed in its entirety. There are no refunds or credits given if the Tier value of the selected resort is less than the Tier value used to pay for the reservation. Conversely, if the resort is greater than the Tier value in your wallet, you will be required to upgrade your Tier using Season Upgrade(s).

Search for Exchange Travel

Effortlessly search the exchange network and real-time availability all over the world through your Global Exchange website. Search by destination and travel dates or get inspired searching beach, mountain, or regional recommendations. Explore the resort network map to find your next dream vacation.

Once you know your destination and travel dates, simply enter them in the search tool to see instant travel options. All resort availability is returned along with the unit sizes, Tier rate, and applicable fees.

Deposit your Ownership

Global Exchange offers flexible deposit options to fit your needs. All current use-year Capital Vacations Club points are eligible for deposit including Club, Bonus, borrowed, and Aspire points. You may also rent additional Club points and use them within the Global Exchange. Once you deposit your Club points into the Global Exchange, they are automatically removed from your Club account. All deposits are final and cannot be moved back to your Club account once deposited. All individual Tiers expire after 5-years from the date of deposit and will be removed from the account after such time.

Deposits for current use-year Club points must be made by the following deadlines:

Deposit And Travel

If you know the Global Exchange Tier required for your vacation, simply deposit sufficient Club points to receive the equivalent Tier based on the Global Exchange Tier chart. All deposits may be made online or by calling Owner Services. With a Global Exchange Tier in your wallet, you may then use it to pay for the week-long vacation during the booking process.

5-YEAR EXCHANGE DEPOSIT

If you are unable to use your Capital Club Points for any reason, you may deposit them in the Global Exchange converting your Points to a Tier credit. The Tier credit may then be used anytime in the next 5 years.

Protecting your Exchange Travel (coming soon)

Exchange Assurance is coming soon – watch for more details - for Global Exchange reservations. When available, cancellations will result in more favorable refund policies so your Tier is protected in case something unexpected prevents you from traveling.

Exchange Confirmation

Upon booking exchange travel, on-line or by phone, you will receive a confirmation email with all travel details of your reservation. It is recommended that you save the confirmation communication and bring it with you when you check-in at your resort.

Canceling a Reservation

You may cancel your Global Exchange reservation by calling Owner Services at 844-777-2582 Monday to Friday 9AM—7PM EST and Saturday 10AM—5PM EST. Refunds are determined by the number of days until the check-in date which is deemed the “cancellation window”. Refunded Tiers will be deposited back to your Global Exchange account. Exchange fees are non-refundable.