EXCHANGE TRAVEL

Protecting your Exchange Travel (coming soon)

Exchange Assurance is coming soon – watch for more details - for Global Exchange reservations. When available, cancellations will result in more favorable refund policies so your Tier is protected in case something unexpected prevents you from traveling.

Occupancy of Property

Global Exchange reservations must be booked by the member(s) named on the Club member agreement, and the names of the individual(s) checking-in to the exchange resort must match.

Guest Travel

Guest Travel certificates are available to assign the exchange usage to another person.

If you’d like a friend or family member to be able to travel using your Global Exchange deposit, you can do so by calling an exchange representative. There is a small fee of $49 for using a guest certificate.

Checking-In to Exchange Resort

Be sure to bring your confirmation with you to the resort when you check in. If you cannot check in during the resort’s normal check in hours, you must contact them at least 24 hours in advance to make arrangements for access to the property. If you plan to arrive after your scheduled arrival date, you must contact the resort directly at least 24 hours in advance to avoid cancellation and forfeiture of related Global Exchange currency. Resorts have specific rules that must be complied with and can be furnished by the resort in advance. Resort terms are usually displayed when booking your exchange travel. Resorts are generally non-smoking and do not allow pets. Additional resort fees may be charged upon check in. They are usually displayed in the resort info on the Global Exchange website but it is recommended that travelers contact the resort to confirm.

Customer Support While Traveling

If you experience any problems with your accommodations during your trip, we are available to help. If an issue cannot be resolved by the resort, contact an exchange representative at 844-777-2582 Monday to Friday 9AM – 7PM and Saturday 10AM – 5PM EST.