Contents 3. Foreword by Chair of Cardiff Volunteering 4. Trustees’ Report 8. Cardiff Volunteering Overview 13. Trustees and Staff 14. A Year In The Life 36. Millennium Volunteers 37. Project Overviews 44. Statistics 48. External Partners 50. New and upcoming for 2016 – 2017 57. Trustees’ Report (Continued) & Financial Statements
foRewoRd It has been an honour and a privilege to be the Chair of the Board of Trustees of Cardiff Volunteering during its inaugural year of operation. I have watched the organisation grow from strength to strength over the past academic year – improving existing projects and forging new and exciting partnerships with both the University and the local community that have led to the development of many innovative new volunteering opportunities for our Cardiff University students.
Cardiff University students, and I would like to thank everyone involved – Trustees, staff, Cardiff University, community partners and above all our amazing student volunteers, for helping make Cardiff Volunteering’s first year such a resounding success. Well done everyone!
Throughout the past year Cardiff Volunteering have worked with over 1,000 Cardiff University students who between them have volunteered almost 20,000 hours on various on-going and one off projects! The levels of dedication, commitment and enthusiasm shown by these students has been inspirational. Their contributions have changed and improved the lives of thousands of individuals in and around Cardiff. Their incredible efforts are a prime reason why Cardiff University is so valued in its home community. Reflecting back over the past year of operation there have been many key highlights – from students raising almost £10,000 through fundraising activities such as Jailbreak and the Big Student Sleepout, to the amazing ‘Voscars’ where we celebrated the great achievements of our students in an end of year Ball and Award Ceremony. I am very proud to have been a part of the first year of Cardiff Volunteering’s incredible journey and am excited to watch it develop even further over the coming years. Cardiff Volunteering has quickly established itself as the prime volunteering resource for Cardiff Volunteering
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TRUSTEES’ REPORT The Trustees have pleasure in presenting their annual report for the purposes of the Charities Act 2011 and the Companies Act 2006, together with the accounts for the year ended 31st July 2016. The Trustees have adopted the provisions of the Statement of Recommended Practice “Accounting and Reporting by Charities” issued in March 2005, in preparing the annual report and financial statements of the charity.
Structure Governance And Management Cardiff Volunteering is a registered charity (Charity No: 1168217) linked to Cardiff University Students’ Union. Cardiff Volunteering is also a company limited by guarantee registered in England and Wales (Company No: 09712403). Cardiff Volunteering is constituted by its Articles of Association and is controlled by a Board of Trustees, who act as Directors for the purposes of company law and Trustees for the purposes of charity law. Decisions are made by simple majority vote. At its inception, the Cardiff Volunteering Board comprised of three Trustees: • One Sabbatical Trustee • One Student Trustee • One Cardiff University Students’ Union Trustee During the 2015/16 academic year the Board of Trustees agreed to expand its proposed composition to eight members, and Cardiff Volunteering now has provision for eight Trustees. This composition is as follows: • Two Sabbatical Trustees • Two Student Trustees • Two External Trustees • One Cardiff University Students’ Union Trustee • One Cardiff University Trustee
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Cardiff Volunteering’s Board of Trustees meet at least four times a year and is responsible for maintaining legal, financial and reputational integrity whilst setting the organisation’s strategy, approving general policies and approving the annual budgets and accounts.
Delegation Of Responsibilities The day-to-day management of Cardiff Volunteering is undertaken by Students’ Union staff who are seconded to Cardiff Volunteering. The Head of Student Development ensures the effective operational management, and delegates work to a team of Volunteering Co-ordinators who have responsibility for the delivery of Cardiff Volunteering’s activities and services. During 2015/2016 they were: • Head of Student Development – Michelle Lenton-Johnson • Volunteering Co-ordinator – Rachel Jones • Volunteering Co-ordinator – Steven Kenward • Volunteering Co-ordinator – Chloe Lavington
Relationship With Related Parties Cardiff Volunteering is a wholly owned subsidiary of Cardiff University Students’ Union (the Union) by virtue of sole membership, as established in the Articles of Association. Cardiff Volunteering receives a grant, staff support, accommodation and other business support services from the Union, agreed on an annual basis. This monetary and non-monetary support is intrinsic to the relationship between Cardiff Volunteering and the Union. Although Cardiff Volunteering continues to generate supplementary income from various fundraising activities, it is dependent on the Union’s financial support. There is no reason to believe that this or equivalent support from the Union will not continue for the foreseeable future.
Risk Management The Trustees examine the major strategic, business and operational risks faced by Cardiff Volunteering. Where appropriate, systems or procedures have been established to mitigate the risks faced by Cardiff Volunteering. These procedures are periodically reviewed to ensure that they continue to meet the needs of Cardiff Volunteering. In addition, stringent procedures are in place to ensure the health and safety of volunteers and participants on all activities organised by Cardiff Volunteering. All other types of risk have specific mitigation plans that are implemented by appropriate staff and reported to the Board of Trustees.
Objectives And Activities
• creating and supporting volunteering opportunities for Cardiff University students that provide benefit to Cardiff University students and the local community in Cardiff and the surrounding areas; • working with other charities and community organisations to maximise the positive impact that Cardiff University students make on the local community in Cardiff and the surrounding areas; • working with Cardiff University to embed student volunteering within the curriculum; • promoting any charitable purposes for the benefit of Cardiff University students and the community in Cardiff and the surrounding areas; and • promoting student and life-long community service among Cardiff University students by providing guidance, opportunities for personal development, skills development and participation in wide aspects of voluntary community involvement. In shaping Cardiff Volunteering’s objectives for the year and planning its activities, the Trustees have considered the Charity Commission’s general and relevant supplementary guidance on public benefit. In pursuit of these aims for the public benefit, Cardiff Volunteering has established a large variety of both regular and one-off volunteering activities for Cardiff University students and works with a wide range of external partners to ensure local community benefit. A comprehensive and numerical breakdown of Cardiff Volunteering’s activities during 2015/16 can be found elsewhere in this report.
The object of the charity is the advancement of education of students at Cardiff University for the public benefit by: Cardiff Volunteering
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Cardiff Volunteering sets its long term priorities according to its strategic plan, reviewed periodically and informed by research undertaken with Cardiff University students and local community partners. The Trustees consider the strategic plan when setting Cardiff Volunteering’s short term (annual) objectives, articulated in a balanced scorecard and pursued by the Trustees and Union staff, seconded to Cardiff Volunteering. Cardiff Volunteering makes use of volunteers, who are also beneficiaries, to achieve its objectives. Volunteers are engaged in activities such as project delivery, fundraising events and representing Cardiff Volunteering at various internal and external events. During 2015/16 854 students volunteered 16,404 hours. A full breakdown of these activities is provided elsewhere in this report
Achievements And Performance The Trustees agree that it has been an incredible and exciting inaugural year for Cardiff Volunteering. Upon its establishment in July 2015, Cardiff Volunteering inherited fifteen on-going projects from Student Volunteering Cardiff (SVC) who had previously provided inhouse volunteering services for the Union, and successfully continued to deliver them. Cardiff Volunteering continued to work in partnership with SVC on two joint projects during the year – Environmental Champions and Police Student Volunteering. In addition to these on-going projects, the new team at Cardiff Volunteering worked incredibly hard to establish new partnership links which resulted in the creation of many new and exciting volunteering opportunities for Cardiff University students during the year, including bespoke roles at the Cardiff University World Half Marathon. Many students participated in our two major fundraising events this year helping to raise funds for existing and new project development – Jailbreak (which raised over £4,000) and the Student Sleepout (which raised in excess of £700). These events were very successful and we hope to build on these efforts next year.
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In total this year 854 students volunteered an incredible 16,404 hours this year on projects that would help the local community. These efforts were celebrated in April at the first ever “Voscars” award night which gave recognition to our student volunteers for all their hard work, effort and enthusiasm. Other key achievements this year have included the instigation of a dedicated Volunteering Fair during Freshers’ week (which included not only Cardiff Volunteering’s opportunities but also those of fifty external partner organisations) and the establishment of Cardiff Volunteering as the main point of contact for Millennium Volunteers within the Union and Cardiff University. Cardiff Volunteering’s first year would not have been the success it was without the commitment of our student volunteers. On behalf of the Cardiff Volunteering Board of Trustees I would like to thank all our volunteers, our incredible staff team for their support and enthusiasm and my fellow Trustees for their dedication to the charity. I also wish to extend a big thank you to all our funders and sponsors for supporting us in this inaugural year and helping us to expand our work in the local community.
Financial Review The Statement of Financial Activities is set out on page 4 of the financial statements. The Charity’s total income amounted to £8,747 with total expenditure of £7,871. Overall this resulted in a net year end surplus of £876 in the Charity. The Trustees are satisfied that Cardiff Volunteering has a sound financial base from which to continue to provide its services to Cardiff University students. Reserves Policy: As a new charity the Trustees have committed to developing reserves to safeguard the charity and are aware of the Charity Commission’s guidance for setting reserves policies. The current policy is that Cardiff Volunteering will strive to achieve surpluses between £12,000 and £15,000 and the Trustees are confident that this level is appropriate to support ongoing activity in the short term if income drops below its current levels. Principal Funding Sources: The principal funder is Cardiff University Students’ Union. Investment Policy: The charity has the power to invest surplus funds as it sees fit.
Plans For Future Periods Cardiff Volunteering’s strategic plan was developed during 2015/16 in line with the Union’s strategic plan 2014-17 after consulting students, staff and the University. The plan contains twelve aims: 1. Inspire Cardiff University students about volunteering and the positive effect it can have on their careers and other areas of life; 2. Inform Cardiff University students about volunteering and ensure they know where information and support can be found;
4. Develop and maintain a diverse and inclusive range of volunteering opportunities both within Cardiff University itself and from a broad range of external organisations that appeal and are accessible to a diverse range of students; 5. Ensure the provision of volunteering opportunities that link in with student’s learning objectives through the Student Development Programme; 6. Measure the impact of volunteering both to the students themselves and the wider community via both quantitative and qualitative feedback from students and internal and external partners; 7. Celebrate the volunteering achievements of Cardiff University students; 8. Enhance the portfolio of personal development opportunities provided to students by Cardiff University Students’ Union; 9. Be the first point of contact regarding volunteering for Cardiff University Students’ Union, University departments and students themselves; 10. Work with Cardiff University to embed volunteering within the curriculum; 11. Ensure that at least 25% of Cardiff University students engage in some form of volunteering activity during their time at University; 12. Stay at the forefront of knowledge regarding volunteering. The Trustees will ensure that Cardiff Volunteering’s future plans will continue to address the twelve aims identified above and will also be shaped by the latest Cardiff University Students’ Union Strategic Plan as well as ongoing feedback from students and community partners.
3. Work in partnership with other bodies and organisations across the sector; Cardiff Volunteering
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Cardiff Volunteering Overview
Introduction
Mission Statement
Cardiff Volunteering was created by Cardiff University Students’ Union in August 2015 to provide a comprehensive volunteering service for Cardiff University students. It works closely with a variety of third sector organisations and partners to offer a broad selection of one-off opportunities and regular projects that directly benefit Cardiff and the surrounding areas.
• To promote a culture of volunteering at Cardiff University, enabling students to engage with rewarding opportunities, facilitating their personal development whilst contributing to their local community.
Its charitable object is the advancement of education of students at Cardiff University for the public benefit by: • creating and supporting volunteering opportunities for Cardiff University students that provide benefit to Cardiff University students and the local community in Cardiff and the surrounding areas; • working with other charities and community organisations to maximise the positive impact that Cardiff University students make on the local community in Cardiff and the surrounding areas; • working with Cardiff University to embed student volunteering within the curriculum; • promoting any charitable purposes for the benefit of Cardiff University students and the community in Cardiff and the surrounding areas; and • promoting student and life-long community service among Cardiff University students by providing guidance, opportunities for personal development, skills development and participation in wide aspects of voluntary community involvement.
Vision • To work in partnership with Cardiff University Students’ Union to ensure that all Cardiff University students maximise their personal development and make a sustained and valued contribution to society through positive engagement in volunteering.
Aims and Actions Cardiff Volunteering has 12 Aims and associated actions and these are set out below:
Aim 1 : Inspire Cardiff University Students about volunteering and the positive effect it can have on their careers and other areas of life. Actions: • Attend key events such as Cardiff University Open Days / Careers Fairs / Cardiff Award presentations to provide information about the benefits of volunteering whist at Cardiff University; • Showcase inspirational stories via regular articles in Gair Rhydd / CUTV / Xpress Radio / Blas; • Promote Student Volunteering Week annually through awareness raising and undertaking bespoke events.
Aim 2: Inform Cardiff University Students about volunteering and ensure they know where information and support can be found. Actions: • Produce an annual booklet showcasing volunteering opportunities and projects for distribution at Freshers and beyond;
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• Hold an annual Volunteering Fair at Freshers’ and have a presence at Re-freshers; • Host an up-to-date presence on social media; • Create a strong CV brand and use it throughout all promotional materials in-house and with partners;
University itself and from a broad range of external organisations that appeal and are accessible to a diverse range of students. Actions:
• Work with SU Marketing to promote CV campaigns throughout the year.
Aim 3: Work in partnership with other bodies and organisations across the sectors. Actions: • Work in partnership with the Students’ Union Jobshop and Skills Development Service to create a comprehensive employability service for Cardiff University students; • Work in partnership with national and regional bodies such as NUS Wales / GW4 / South Wales Police to share information and ideas; • Maintain strong links with existing partner organisations through regular communication; • Work closely with Cardiff University schools and departments to raise the profile of CV and discuss bespoke volunteering projects with them; • Engage fully with Cardiff University neighbourhood and engagement programmes such as Community Gateway / Widening Access / Cardiff Award to raise the profile of Cardiff Volunteering and explore ways of partnership working.
Aim 4: Develop and maintain a diverse and inclusive range of volunteering opportunities both within Cardiff 10.
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• Maintain regular presence at Heath and work with VP Heath Park to develop and promote volunteering opportunities for Heath students; • Work with VP Postgrad to develop and promote volunteering opportunities for post grad students; • Maintain an existing project portfolio and where possible seek to expand volunteering opportunities in these areas; • Explore new project developments with CU schools and departments, and external bodies through effective networking and communication; • Respond to and assist the development of student-led project ideas; • Seek to provide Welsh language volunteering placement opportunities; • Hold at least two major fundraising activities per annum to assist in the continuation of existing and development of new projects.
Aim 5: Ensure the provision of volunteering opportunities that link in with students’ learning objectives through the Student Development Programme Actions: • Liaise with Cardiff University schools and departments to assess requirements and try to find suitable volunteering opportunities;
• Work closely with the SU Jobshop and Skills Development Service to provide opportunities that will complement and enhance these services.
Aim 6: Measure the impact of volunteering both to the students themselves and the wider community via both quantitative and qualitative feedback from students and internal and external partners Actions: • Accurately record all volunteer numbers and activities and provide quarterly reports to CV Board; • Wherever possible take photographic evidence of project work; • Request regular volunteering statistics from all partners through implementation of a Service Level Agreement; • Request quarterly statistics from SVC on all Cardiff University students they engage with; • Hold quarterly supervision sessions with all Lead Volunteers; • Hold quarterly review sessions with all partners; • Conduct an end of year review and evaluation with all volunteers and partners; • Provide evaluation forms for every one-off project / event.
Aim 7: Celebrate the volunteering achievements of Cardiff University students Actions: • Hold an annual Volunteering Ball and awards ceremony; • Encourage students to enrol with Millennium Volunteers and work towards gaining certification; • Promote the achievements of Cardiff University students via in-house and external publicity.
Aim 8: Enhance the portfolio of personal development opportunities provided to students by Cardiff University Students’ Union Actions: • Offer students the opportunity of increased skills and responsibility through becoming a Lead Volunteer / Trustee of the CV Board; • Provide a bespoke CPD for all Lead Volunteers; Cardiff Volunteering
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• Provide role appropriate training for all volunteering positions; • Work closely with Cardiff Award to provide appropriate volunteering opportunities relevant to their qualification; • Work closely with Skills Development Service to develop and deliver bespoke training to volunteers; • Respond to and assist students who approach CV with new volunteering project ideas; • Acquire and maintain Investors In Volunteers standard.
Aim 9: Be the first point of contact regarding volunteering for Cardiff University Students’ Union, Cardiff University departments and students themselves Actions: • Develop a strong CV brand and use throughout all promotional material to students, SU departments, Cardiff University and external organisations; • Promote Millennium Volunteers to all students, SU and CU departments and act as central liaison point between them and MV; • Liaise with SU and CU departments to discuss the possibility of a more joined up and coordinated approach to volunteering with CV acting as a central hub.
Aim 10: Work with Cardiff University to embed volunteering within the curriculum 12.
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Actions: • Meet with all CU schools and departments to discuss CV and explore how volunteering can form a part of the curriculum; • Approach the University to explore whether volunteering could be added to student transcripts.
Aim 11: Ensure that at least 25% of Cardiff University students engage in some form of volunteering activity during their time at university Actions: • Explore ways of capturing and logging volunteering data across all SU and CU departments; • Continue to develop and expand the range of on-going and one off volunteering opportunities available to CU students; • Ensure CV presence at all student Fairs / promotional events; • Continue to promote all activities and opportunities as widely as possible through social media.
Aim 12: Stay at the forefront of knowledge regarding volunteering Actions: • Ensure CV presence at all appropriate networking and partnership events both within the University and externally (locally and nationally).
trustees and staff In our inaugural year, we had a limited board of trustees that helped us get started on our way to being a fully-fledged charity.
Chair of Board of Trustees Claire Blakeway, Cardiff University Students’ Union President.
Trustees Elliot Howells, Cardiff University student. Daniel Palmer, Cardiff University Students’ Union CEO.
Volunteering make a strong impression in its first year. Her networking and promotion has led to the creation of numerous new projects with local and national charities. Each of the volunteering coordinators oversaw two of our six project areas. They also took ownership for further crucial aspects of our work: Chloe managed social media and marketing, Rachel took the lead for events and fundraising and Steve created a database to log volunteering activities.
Now that we have worked with Cardiff University students for a year and received our official Charity Commission number, we are recruiting for an expanded board of trustees ready for September 2016.
Staff Michelle Lenton-Johnson (Head of Student Development) Chloe Lavington (Volunteering Coordinator) Rachel Jones (Volunteering Coordinator) Steven Kenward (Volunteering Coordinator) Michelle led a staff team composed entirely of Cardiff University graduates, ranging from Steven who graduated in 2010, to Chloe who finished university just a month before beginning at Cardiff Volunteering. Michelle’s knowledge of the third sector in Wales saw Cardiff
Cardiff Volunteering Team 2015-16
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yoUng PeoPle a yeaR(edUCation) in the life
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Cardiff Volunteering’s first year of operation has seen us deliver volunteering activities in a range of areas. In addition to the continuation of delivery of 18 community volunteering projects previously run by our predecessors Student Volunteering Cardiff (SVC), the Cardiff Volunteering team also developed 20 new and exciting student volunteering opportunities in the local community during its first year of operation. This resulted in no less than 38 regular weekly core volunteering projects being delivered by students under the following six themes:
From the traditional student volunteering projects in local schools and charities, through to oneoff opportunities at major events like the Cardiff University World Half Marathon – it has been an exciting and rewarding year. We are going to take you through some of the key events.
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september Freshers’ Freshers’ fortnight was the first opportunity to introduce Cardiff Volunteering to Cardiff University students. After working closely with CUSU’s marketing team, the staff and Lead Volunteers armed themselves with pull-ups, posters, flyers and orange t-shirts to recruit at the freshers’ fairs. We attended every fair at Park Place and on the Heath Campus. Cardiff Volunteering hosted a fair dedicated to volunteering, inviting nearly 50 local charities to have stands in the Great Hall and promote volunteering to students. We had a brilliant response and were impressed with the enthusiasm of students towards volunteering from day one.
Give It A Go We were grateful to work with the Give It A Go department at the start of term. We offered a series of one-off activities during Freshers’. These events were listed specifically on the GIAG web pages and helped us reach out to students who wanted to try volunteering without an ongoing commitment. Dog Walking for Hope Trust, preparing and delivering packed lunches for the homeless, competing in a community five-a-side football event, supporting visually impaired people to go bowling – there were a diverse mix of activities that demonstrated how interesting volunteering can be.
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october Training Our Lead Volunteers undertook bespoke training with the Skills Development Service in order to prepare them for leading groups of their peers. They studied Leadership Styles, Problem Solving, Leadership in Difficult Situations, Motivation and Speaking and Presenting. In doing so they earned a Certificate of Professional Development. The ten hours of training proved their commitment to volunteering and prepared them well for their duties. SDS also delivered training for our general volunteers in first aid. Teach First kindly provided training on working in a classroom for all of the students taking part in education volunteering.
Housing Week The Advice Squad worked on two key projects through the autumn term. Throughout Student Housing Week, volunteers delivered leaflets with vital advice on housing to nearly every room in Cardiff University’s halls of residences. Providing information on the Student Advice service in the Students’ Union, the volunteers helped students become more informed on the availability of houses and the ability to have housing contracts checked before signing. Hopefully this helped lots of people avoid rushing into contracts they might have later regretted.
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november In November, Cardiff Volunteering helped raise awareness amongst students about changes to organ donation law. We were happy to collaborate with Cardiff University’s Wellbeing Champions at these events: playing games of Operation with students and having a chat about what the change in law meant to them.
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december Enterprise Christmas Market Stall Cardiff Volunteering staff began fundraising at the Enterprise department’s Christmas market in Y Plas. Chloe created some inventive Christmas cards and the team created a production line in the office. We thank our colleagues in the Students’ Union for supporting us in buying lots of these cards.
Starbucks Red Cup Challenge We also raised money for Cardiff Volunteering this year via the Starbucks Red Cup Challenge. Rachel signed us up for this social media fundraising competition. Thousands of students and staff tweeted photos of our Christmas cups with the hash tag #RedCupCheer and tagged our Twitter account @VolunteerCUSU. We won £1,000 thanks to their support.
Lead Volunteer Christmas Meal We celebrated a successful first term with a Christmas meal for our staff and Lead Volunteers in the Taf.
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january In January, Cardiff Volunteering joined forces with the University’s Careers and Employability Service to host the Internship, Work Experience and Volunteering Fair. It was a great event and brought in lots of new student volunteers to our projects, as well as giving us an opportunity to promote our Jailbreak fundraising event that was coming up later in the year!
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february Student Sleepout 14 students participated in our first ever Student Sleepout event. It was a chilly night but most people managed to knuckle down and get an hour or two’s sleep, and everyone took away something valuable from the experience! In addition, we raised over £700 for our projects working with homeless charities in Cardiff which is absolutely phenomenal! Huge congratulations to everyone that took part, and thanks to those who sponsored/donated to the cause.
National Student Volunteering Week Following on from the sleepout, we had four further events during National Student Volunteering Week between February 22nd – 28th.
hotels for a Grangetown community garden project. Students reported that it was a fun day, and our staff were happy to get out of the office and breathe that fresh, countryside air, whilst providing valuable support to the farm workers. Plans are in place for a regular volunteering project at Amelia Trust Farm to begin in September.
Bowling with CIB Thursday brought our “Blind Bowling” event. Students met members of Cardiff Institute for the Blind and talked about living with a visual impairment. The students got a lesson in how to be a sighted guide and assisted members in walking to the bowling alley. Once there, students wore sim-specs to simulate various eye conditions so there was an even playing field between students and members! An enjoyable evening was had by all who attended, and we are hoping to develop this group into a regular project for next year!
Cake Bake Fundraiser We started the week with some lovely sweet treats thanks to our entries for the Great Student Bake-Off fundraiser!
Amelia Trust Farm Some of our lovely students also enjoyed a day at Amelia Trust Farm. Everyone got stuck in, doing a range of activities from gardening and helping with the animals, to making stylish bug
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Puppy Power Dog Walking Finally, on Saturday we ran another hugely popular Puppy Power session. These are always a massive hit with the students and dogs alike. Our students enjoyed a fabulous, albeit freezing day walking lots of the current residents of Cardiff Dog’s Home – a huge well done to all our students for keeping going despite the cold; the dogs are definitely thankful for it.
March Jailbreak In March, Jailbreak took its place as our flagship fundraising event. 15 teams and 50 students took part and raised over £4,000 for Cardiff Volunteering which they hoped would be increased to over £6,000 with the help of our supporters at Santander! We also had 20 students give over 117 hours at Jailbreak HQ. The winning team set a new Cardiff record by reaching Istanbul and back in 52 hours! 11 of our teams made it out of the UK and four decided to try and get as far as they could in the UK. All but two of the teams made it back by the deadline, and have all reported that they thoroughly enjoyed the event and are planning on taking part again next year. The money raised will all go back into the incredibly important projects we run, and allows us to set up new, much needed projects. We are hoping to build on this incredible achievement next year and engage with more AU sports clubs and societies.
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Cardiff University World Half Marathon
On March 26th 2016, Cardiff was proud to host the IAAF/Cardiff University World Half Marathon! As Cardiff University were title sponsors, we had the privilege of recruiting student and staff volunteers for two cherry picked roles – at Cardiff Bay Water Station and on the Start/Finish Line! We had over 200 staff and student volunteers sign up and attend, despite the torrential weather of Easter weekend! Our staff also helped out and had a fabulous day, being lucky enough to be selected to lead a holding pen to the start line on national television! We are looking forward to recruiting lots of students for the Annual Cardiff Half Marathon in October, for which Cardiff University will again be the principal sponsor.
april The Voscars On 26th April 2016 Cardiff Volunteering held the inaugural “Voscars” ceremony .This glitzy night was a fantastic celebration of the achievements of our volunteers throughout the year. We had over 80 attendees who thoroughly enjoyed themselves! The categories and winners are below. Pole Sport took home “Most Engaged Sports Team” for showing great initiative and making a meaningful connection with those in the community when donating presents and helping out at the Grangetown Winter Fair. They are a lovely group of students that show Cardiff University in a generous, positive light – well done everyone! The award for “Most Engaged Society” went to Enactus, who have demonstrated great ambition and creativity in their project with the local homeless charity, Huggard. They have created a social enterprise scheme which will both increase revenue for the Charity and engage service users. “Community Impact” was won by Fab 5 Party Planners for their commitment to planning and delivering fun, engaging parties for the residents. These parties have allowed the residents to become more confident over the year. Kerry Crockford won ‘Fundraiser of the Year’ for her passion for fundraising during and following the sleepout event. The insight into the challenges of life on the street spurred her on to raise as much money as she could and Kerry raised over £300.
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“Best New Project or Event” was taken home by the Student Safety Walk Scheme. This scheme is led by a group of students who are determined to find ways to help students get home safely. They have worked closely with Cardiff Volunteering, the Students’ Union and South Wales Police to ensure this idea becomes a reality. Rebecca Harris was awarded “Volunteer of the Year” for demonstrating great compassion and dedication in her work with elderly residents for Tea and Company. Rebecca showed great perseverance when faced with the very real emotional challenges of working with people towards the end of their lives. Our “Lead Volunteer of the Year” was awarded to Amy Alexander. Amy received numerous nominations in this category. Throughout the year she has exemplified the qualities a Lead Volunteer should have, and she is always willing to give extra and support Cardiff Volunteering in all it does. Our final award of the night was the “Cardiff Volunteering Outstanding Contribution” This award is for a student who has gone above and beyond. Wenxing Ouyang has proved that not having English as a first language need not be a barrier to participation in, and success gained from undertaking extracurricular activities.
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May Police Student Volunteer Awards We hosted the annual Police Student Volunteer Awards in Y Plas on May 20th. Cardiff Volunteering and SVC work in partnership with South Wales Police to deliver this awardwinning scheme. The event was a wonderful opportunity for the officers at South Wales Police to detail just how much of a difference our volunteers made. Police and Crime Commissioner for South Wales Police, Alun Michael attended to commend the hard work of the volunteers – many of whom had given more than 100 hours of their time during the last academic year.
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July Cardiff University Open Day Cardiff Volunteering was happy to promote its work to potential students at the skills tent at Cardiff University’s biggest Open Day of the summer. We spoke to hundreds of students throughout the day, helping to make sure extracurricular activities like volunteering were on their mind before they even began to study.
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millennium volunteers Millennium Volunteers (MV) is a recognised award administered by Gwirvol on behalf of the Welsh Government. It provides a way for young people to record and verify how many hours of volunteering they have undertaken by issuing certificates at 50, 100 and 200 hour milestones.
We hope that being a central contact point for volunteering in this capacity is an important first step in Cardiff Volunteering becoming the integral service for volunteering for Cardiff University. We have a long term ambition of capturing statistics for all volunteering amongst Cardiff University students, and this is a vital part of that plan.
Cardiff Volunteering has become the key contact for Millennium Volunteers for Cardiff University and the Students’ Union. With dedicated staff able to advise students on getting their volunteering recognised, we hope to allow even those students who don’t volunteer directly with Cardiff Volunteering to have proof of the difference they have made.
Millennium Volunteers
Project Overviews: Children Primary School Tutoring This project runs in partnership with 12 local Primary Schools: Adamsdown / Allensbank / Birchgrove / Cardiff Muslim / Coed Glas / Gabalfa / Grangetown / Llanedeyrn / Stacey / St. Monica’s / St. Peter’s and St. Phillips. Students provide assistance in the classroom, undertaking group work and intensive one to one support with children who need some extra help with their studies. The head teachers we work with often comment on how invaluable this project is and that the children love having the students come into the classroom. We hope to continue to strengthen our relationship with the schools over the coming year, as well as expand into other Primary schools. Students: 33 Hours: 1105 Wednesday Club Wednesday Club has continued to be as successful as ever over the last academic year. We work very closely with two Primary Schools, Glan-Yr-Afon and Stacey to provide an extracurricular activity for Key Stage 1 children. The children have made a number of arts and crafts, decorated tee shirts, and the project cumulated in an exciting trip to the local trampoline park. We have had excellent feedback from the schools about how well received this project is, and are hoping to expand it into a third primary school in the coming year.
Thrive Thrive is a support group for children aged 0-12 with a variety of additional needs. The group meets at two indoor soft play centres. Volunteers support, entertain and engage with the children, giving their parents and carers an opportunity to have some respite. Thrive has proven to be a highly popular project, receiving a large amount of applications. This year we were able to provide an extra session for the parents of the children who attend, something that they were very grateful for. We have run a regular Friday session as well as alternate Friday and Sunday sessions, supporting the children in the play area to give the families much needed respite. Students: 17 Hours: 904 Friends 4 U Friends 4 U is a brand new project we’ve started this year. We were approached by Cardiff Council Social Services, who were desperate for additional volunteers for the project they run, providing support to children who are known to social services. We have worked closely with Friends 4 U to establish an excellent working partnership. So far we have matched two students to children to support, and we are hoping this number will triple in the next academic year. Students: 2 Hours: 16
Students: 15 Hours: 448
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Thrive
Homework Club Allensbank Homework Club Allensbank is another of our new projects. This was started after a parent contacted us to say she felt the school needed some more after school activities. We have run for one term so far, and have supported six children. The feedback from the school has been excellent and we will be expanding this project next year. Students: 2 Hours: 48
Homework Club Grangetown We were approached by the coordinator of Homework Club Grangetown as it was at risk of closing without additional support. We found four students who were willing to give up their Saturdays to support the homework group. Due to this the group is now fully operational and the children are thriving from the support. Students: 4 Hours: 105 Environmental Champions
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Environment and the Wider Community This is a key project that we work on in partnership with Cardiff Council, Cardiff Digs, SVC and Keep Wales Tidy. The project aims to improve the areas we live in, making Cardiff cleaner, safer and greener. Over the past year there have been a variety of events our environmental champions volunteers have helped out on. In October we partnered up with South Wales Police to deliver a series of student safety walkabouts. Our volunteers handed out waste and recycling information to educate students on everything they need to know about food waste, recycling and their collection dates. In November, a number of volunteers helped out with the Blackout 2015 event. Students and staff teamed up to visit various University buildings and turn off any unused electrical devices to save power. Student volunteers have also visited the Viridor Waste Management Centre to learn about what happens to our waste! Volunteers have assisted with the Cathays Regeneration Project consultation and Get It Out for Cardiff, a campaign to encourage students to donate unwanted household items when moving out. There has been a great spread of events over the year and we are looking forward to developing even more environmental events to get involved with next year!
the home and having a dog handling lesson. Students have also walked the dogs and fundraised with the dogs in Cardiff Bay Retail Park. The positive relationship with Friends of The Dogs Wales has resulted in successful negotiations of a permanent, regular Student Friends of the Dogs group which will be in place for September. Students: 48 Hours: 300
Students: 19 Hours: 110 Puppy Power Cardiff Volunteering have delivered a series of one-off sessions in conjunction with Cardiff Dogs Home and Friends of the Dogs, Wales. These sessions have proved extremely popular! Whilst at the Dogs Home, students have participated in a selection of activities. These include having a talk by Friends of the Dogs, having a tour of
Environmental Champions
Inclusive Sports Cardiff Volunteering
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sports & recreation This scheme involves student volunteers supporting adults and children with learning difficulties to take part in a variety of different sports activities. The students are always gratefully received on the project as it means the beneficiaries can receive one to one support. Students: 19 Hours: 192
Inclusive Sports
Advice Squad
welfare The Advice Squad worked in partnership with the Union’s Student Advice Team and Vice President Welfare to deliver campaigns to raise awareness of key issues affecting students. They successfully delivered activities during Housing Week and Money Advice Week; as well as running a bespoke campaign to raise awareness of the changes to organ donation law in Wales and how this would effect our student population.
Police Student Volunteering This is an award winning project that we work on in partnership with South Wales Police and SVC. Our student volunteers deliver many projects that help to keep fellow students safe, such as the Student Safety Bus and door-to-door crime prevention schemes.
Students: 14 Hours: 27
Student Safety Walk This project idea was brought to us by students who were passionate about providing additional services and support to keep students safe on nights out. This year has seen us work with these students, the South Wales Police and Safeguard Medical Services to develop the scheme and train student volunteers in readiness to pilot the scheme in Freshers’ 2016.
Fab 5 Party Planners Student volunteers plan and deliver five themed events at a local residential care home. This year students have hosted everything from Christmas and Valentines parties to Easter bonnet competitions! Students: 8 (plus 3 guest students for the Christmas party) Hours: 342 Waste Not Want Not This project arose when one of our students came to us with the idea of redistributing leftover food from the Students’ Union’s catering outlets. We worked with them to co-ordinate a pilot this year to see whether the project could be viable. The pilot has been a great success and resulted in many items of food being redistributed to local homeless shelters. Following the success of this pilot we intend to fully launch the project at the next Freshers’ Volunteering Fair.
Students: 44 Hours: 1,330
Students: 29 Hours: 213 Tea and Company This is a project in which volunteers work with two residential care homes in Penarth providing weekly social support to the residents. Many of these residents do not have family living locally, or indeed any visitors at all so our volunteers can make a huge difference by being there for them on a weekly basis. Students: 15 Hours: 270
Students : 1 Hours : 6 Cardiff Volunteering
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young people: education Corpus Christi Volunteers assist Year 7 students to provide oneto-one support through paired reading sessions. Pupils who need help to improve their reading and literacy benefit greatly from this chance to get extra support, and the school has been thrilled with the results that this extra help has shown!
Whitchurch High Reading The students on Whitchurch High Reading supported small groups of children, providing extra help to the teaching staff to improve their literacy. Students: 6 Hours: 126
Students: 11 Hours: 142 Whitchurch High Maths Students gained valuable experience and gave support to the Maths teachers at Whitchurch High in classes with students who needed extra support. Due to the coordinating staff member taking maternity leave, the scheme had to end early. Students: 15 Hours: 110
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Whitchurch High Reading
young people: social Discovery + Confident Futures We have worked in collaboration with the University’s Widening Participation department to offer students these projects. The projects have a joint focus of encouraging teenagers to access higher education. Discovery targets students with Aspergers and Autism, whereas Confident Futures supports those who have been in the care system. The project has run very smoothly with the help of a fantastic team leader and we look forward to continuing and developing the partnership over the coming years.
Our volunteers have loved attending and coming up with different activities to bring along each week. These have included bracelet making, cake decorating and bingo. There are 60-70 weekly attendees at the Sunday night club who really benefit from having volunteers close to their own age to socialise with. It is always great to hear what a positive contribution Cardiff University students can make in the community, and this project has been no exception! Students: 12 Hours: 210
Students: 9 Hours: 198 Discovery Friendship Discovery Friendship meet fortnightly on Thursday evenings as a social space for adults with Aspergers and those who have identified as being on the Autistic spectrum. It is a very laid back session with tea, coffee and chat! Volunteers initiate conversations and suggest activities for the beneficiaries to get involved with if they wish. The project has proved valuable to those that have regularly attended. Students: 4 Hours: 52 Ty Celyn This is a weekly youth club for teenagers and young adults with a variety of learning and physical disabilities. Student volunteers assist staff at the club in a number of activities including arts and craft, pool, baking and sports.
Ty Celyn
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statistics Since September 2015 we have developed and run 38 regular weekly core volunteering projects under six main themes: • Children • Young People: Social • Young People: Education • Sport and Recreation
These projects have engaged with almost 1,000 students this year, who have between them accumulated an incredible 16,404 volunteer hours! We have appointed 25 Lead Volunteers to our projects and they have all undertaken bespoke training leading to a Certificate of Professional Development in Leadership and Volunteering.
• Welfare • Environment and the Wider Community In addition we have delivered 27 one off volunteering projects via Give It A Go and Student Volunteering Week.
Analysis of Statistics :
164 329 690 44.
Cardiff Volunteering
525
No. of students
International Gender
No. of students
400
400
350
350
300
300
250
250
200
200
150
150
100
100
50
50
0
0
Female
Male
Domestic Gender
Female
Male
Volunteers Per Area
Half Marathon
32%
Project Volunteers
46%
Fundraising Volunteers
10%
GIAG Volunteers
12%
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Number of Projects Volunteered On Volunteered on 2 Volunteered on 1 Volunteered on 3
Level Of Study (Based on sample of 400 volunteers) Postgraduate Undergraduate
Volunteers per Theme
No. of students
140 120 100 80 60 40 20 Project Theme
0 Children
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Environment & Community
Cardiff Volunteering
Sports & Recreation
Welfare
Young People: Education
Young People: Social
Hours Per Quarter Q1 Q2 Q3
No. of hours
3500 3000 2500 2000 1500 1000 500 Project Theme
0 Children Environment & Sports & Community Recreation
Welfare
Young People: Education
Young People: Social
Jailbreak
Half GIAG Marathon
Volunteers By School (Based on sample of 530 volunteers)
No. of volunteers
120 100 80 60 40 20 University School
SHARE SOCSI
PSYCH
PHYSX
PHRMY
PGMED
OPTOM
MUSIC
MLANG
MATHS
LAWPL
JOMEC
HCARE
ENGIN
ENCAP
ELP
EARTH
DENTL
CPLAN
COMSC
CHEMY
CARBS
BIOSI
ARCHI
0
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external partners Cardiff Volunteering has worked hard over its first year of operation to establish and develop partnerships across the sectors to provide a wide variety of volunteering opportunities for our students. Since its commencement in July 2015, Cardiff Volunteering has continued to work closely with its predecessor Student Volunteering Cardiff (SVC). A Partnership Agreement has been developed between the two organisations to ensure Cardiff University students benefit from the widest possible array of volunteering opportunities. A huge thank you goes out to SVC for all their help and advice during our inaugural year. We look forward to continuing to work closely with them on the joint delivery of the Environmental Champions and Police Student Volunteer projects in the future. We would also like to express our thanks and gratitude to all our external partners listed below, without whom we could not have developed the fantastic array of projects that we have done during the past 12 months:
Partners include: • Adamstown Primary School • Allensbank Primary School • Amelia Trust Farm • Autism Awareness • Big Issue • Birchgrove Primary School • Bullies Out • Cadwyn Housing • Cardiff Council • Cardiff Dogs Home • Cardiff Institute for the Blind • Cardiff Muslim Primary School • Cardiff University: Community Gateway; Careers and Employability; Cardiff Institute of Society, Health and Well-being;
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Enterprise; Registry; Student Support; Widening Participation • Cathays Library • Coed Glas Primary School • Corpus Christi High School • Friends 4 You • Gabalfa Primary School • Grangetown Community partnership • Grangetown Primary School • Greenfarm Hostel • Hope Trust • Huggard • Hybu • Keep Wales Tidy • Local Health Board: Heath & Llandough Hospitals • Llanedeyrn Primary School
• RNIB • Run 4 Wales • Safeguard Medical Services • Salvation Army • South Wales Police • St Monica’s Primary School • St Peter’s Primary School • St Phillip Evans Primary School • Stacey Primary School • SVC • TeachFirst • Thrive • Trinity Refugee Project • Ty Celyn Youth Group • Wallich • Whitchurch High School
sPonsoRs We would also like to thank the following sponsors who have amazed us with their generosity during this year in supporting some of our projects and key events:
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New and Upcoming for 2016 – 2017 Cardiff Volunteering has focused the summer break on networking with external charities and organisations to create further volunteering opportunities for the next academic year. With a long-term target of engaging with 25% of Cardiff University students, it is vital that we have plenty of opportunities that appeal to the range of interests our students have.
Cardiff University Collaboration Hospital Student Volunteering We are particularly pleased to begin a partnership with the University Hospital of Wales which will see students volunteering on wards to provide assistance with everything from day-to-day rehabilitation and wellbeing tasks, to administrative duties and surveys. Lifelong Learning / Welsh For Adults Partners We have created our first Welsh language opportunity, which will allow students to support adults with additional needs during evening classes at Cardiff University’s Centre for Lifelong Learning. This is in addition to support provided in other evening classes for adults with additional needs. Friends of Grangetown We have also partnered more formally with Cardiff University’s Community Gateway scheme. We will be recruiting volunteers for their flagship “Friends of Grangetown” community project.
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Enterprise We have worked closely with the University’s Enterprise Team this year, supporting them with their Christmas Market and working closely with them and the Enactus Society to help develop “Operation Donation” in partnership with the Huggard Homeless shelter. This project was nominated and shortlisted for the NUS Wales and NUS National Awards. Strong Communities Healthier People We are working in partnership with the Cardiff Institute for Society, Health and Well-being to recruit volunteers to this project. This will provide opportunities for students to volunteer in the Communities First areas of Butetown, Riverside and Grangetown areas of Cardiff as well as in Merthyr Tydfil. Widening Participation We are working with the University’s Widening Participation team to develop two new student volunteering projects next year – GCSE Maths and GCSE English Revision, where our students will assist in the delivery of revision sessions in secondary schools across Cardiff, Bridgend, Vale of Glamorgan, Rhondda Cynon Taff and Merthyr Tydfil. These exciting new partnerships are vital first steps in solidifying Cardiff Volunteering as a first point of contact for volunteering within Cardiff University.
Student-Led Projects These projects were all instigated by students approaching Cardiff Volunteering with ideas for a scheme. We are proud to work closely with Cardiff University students to make their volunteering ideas a reality. Student Safety Walk This project was developed to support students who may feel uncomfortable walking home alone late at night. Volunteers will be based at the Union and offer a walking service to students on selected evenings, providing security, advice and referrals to other services such as the Safety Bus and Safe Taxi Scheme. This project has been sponsored by Endsleigh. The idea for this project came directly from a Bio-Sci student, Alastair Babington...
place to help lone individuals get home safely. As the scheme came together I saw how we could also fulfil other roles such as taking care of people who were lost, separated from friends, or too drunk to look after themselves. I’ve gained a great understanding and appreciation of the work that is put into starting initiatives, such as this, behind the scenes that not everyone sees as we had to organise training and background checks for all of our volunteers. I’ve benefited from the training myself - both the First Aid and Conflict Management training make me feel more confident and comfortable patrolling with the Safety Walk but also let me feel prepared to apply my training to everyday situations as well. On top of this I’ve been able to apply my leadership skills that I’ve gained from becoming a Lead Volunteer with Cardiff Volunteering which allowed me to grow as a person and as a leader. An unexpected bonus from this scheme is that I’m proud to say that I’ve met some wonderful people who volunteer with us, drawn together under the same belief as I previously stated, and I’d definitely call them friends. Moving forwards I’m optimistic to see new volunteers join who’ll hopefully become part of our Safety Walk family “
“I came up with the idea of the Safety Walk scheme in response to the uncertainty caused by the sexual assaults that happened in the area around the Students’ Union last year. I strongly believe in everyone having a sense of security so I saw a need for this scheme to be put into
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Waste Not Want Not Students will help to redistribute foodstuffs from the Students’ Union’s catering outlets to local homelessness charities. This will provide a treat to people in need and makes valuable use of food that would otherwise be binned. Volunteers also help to minimise the Students’ Union’s overall waste. The idea for this project came directly from a Medical student, Miriam Andrews...
“One day, I saw how employees of a coffee shop in the Students’ Union threw away the left-overs of the day. There were packed sandwiches, pastries and many other food items; all of which ended up in the bin. I was frustrated, so I asked if it was possible to take them to a homeless shelter. The answer was “NO”. Understandably, they did not feel it would be fair to give one student a large amount of food items for free, even if this student was claiming to bring it to people in need. This is when I approached Cardiff Volunteering. I told Michelle about my frustrations, and asked if there was anything we could do about it. She
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Cardiff Volunteering
was the one who turned my ideas into reality. Together with the rest of the team, we managed to brain-storm a plan to get packed food items to people in need on Wednesdays and Fridays. This is how I started to bring the left-over sandwiches of a few coffee shops to homeless organisations who were happy to get extra-food. I soon realised that I could not do all of this on my own and so we advertised for more volunteers. Now we have a few volunteers who every week take turns to collect the sandwiches and redistribute them. But there is so much more to improve! We are currently getting sandwiches from three campus coffee shops, but my dream is to put into place a sustainable framework which would make Cardiff the first university to give away all of the day’s left-overs to the homeless of Cardiff.”
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Student Befriending Scheme A student-led befriending scheme is being developed which aims to pair students with elderly residents in the local community. This will be led by a psychology undergraduate who is completing his placement year with Cardiff Volunteering in order to research and deliver this project. The idea for this project came from Adam Rawles, a psychology student.
external partners The first three of our new projects with external partners have been developed from our oneoff Give It A Go events. The charities were so impressed with the enthusiasm of our student volunteers that they sought to expand their work with us and create project with regular events and greater commitment. Friends of Amelia Trust Farm Set in beautiful local countryside, Amelia Trust Farm supports vulnerable and disadvantaged young people to learn in a therapeutic environment. Friends of the farm will help with the daily tasks such as woodland management, gardening and DIY. CIB Buddies Volunteers will deliver monthly social events for local people with visual impairments in partnership with Cardiff Institute for the Blind.
“My idea for the Student Befriending Scheme came to me in my second year studying psychology. I would walk to lectures, and every day I would pass an elderly man stood at his gate. He’d be there first thing in the morning, and only leave when the sun went down, but he’d never venture past his gate. It was clear that he was so keen to be engrossed in society like he once was, but he just didn’t have the means to do so. With students having an abundance of time, I saw an opportunity, and so envisioned a project wherein students would visit the homes of elderly residents of Cardiff, and help reintroduce them into the community”.
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Cardiff Volunteering
Student Friends of the Dogs Students will volunteer at a local dog’s rescue centre, helping to walk the dogs, maintain the facilities and contribute to fundraising events and activities. The final new projects are the result of ongoing networking with local charities throughout the year. Some attended the Volunteering Fair, others made initial contact via our social media and website promotional service. We are glad to partner with them all and excited to see how many more students we can engage in volunteering thanks to these new opportunities.
Nightingale House Volunteers will run a crèche for young children, providing entertainment and childcare whilst their parents engage in education and skills development activities. Students With Big Issue Cymru Volunteers will provide frontline support to Big Issue vendors on the streets of Cardiff. They will make a difference to people working hard to get back to work, under a roof and out of poverty. They will also get to volunteer behind the scenes at Big Issue Cymru’s headquarters, contributing to their vital mission of eliminating poverty. Student Friends of Sherman Theatre Volunteers will be a part of the Sherman Cymru team who produce ground-breaking theatre. They will contribute to the customer experience at Sherman Theatre and have the chance to give voice to student opinions at monthly meetings. Pave The Way Buddy Scheme As part of a new Lottery funded project delivered by VCS Cymru, Volunteer Buddies will be allocated to beneficiaries who can benefit from regular volunteering-related contact, support, advice and signposting. HOGS at Green Farm In partnership with Cardiff Council Housing services, Volunteers will deliver development workshops for people at risk of homelessness. The workshops will make a positive difference to people’s lives. Activities could range from arts and crafts to creative writing or drama classes to DIY skills. Cardiff Volunteering
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Cardiff Volunteering Gwirfoddoli Caerdydd
Thank you for helping us to help others in 2015/16!
Company Registration Number: 09712403 Registered Charity Number: 1168217