Norfolk Adult Care and Support Guide 2022/23

Page 22

 Where telecare equipment is provided, there is a weekly community alarm service rental charge.

Broadland – Centra Pulse Tel: 0300 1233232

Web: www.norfolk.gov.uk/assistivetechnology Tel: 0344 8008020

Countywide – Lifeline 24 Tel: 01603 964306

Community alarms Community alarms can give you peace of mind 24 hours a day, every day and are ideal for anybody who feels vulnerable and may need an urgent response. The alarm is worn around your neck or wrist and is connected to your home phone line. At the touch of a button, you will be able to speak to an operator who will help assess what support is needed, like contacting your next-of-kin or the Emergency Services. Please check which care alarm service covers your area. See the checklist on page 24 for questions to consider about assistive technology.

Countywide – Welbeing Lifeline Tel: 01323 644422 Great Yarmouth – Community Alarms Tel: 01493 846654 South Norfolk – Contact Care Tel: 0800 9174680 West Norfolk and North Norfolk – Care Line Community service. Tel: 01553 616200 (option six).

Equipment to aid daily living Before beginning to look for equipment, it is helpful to be clear about exactly which areas of daily living are becoming difficult. Trying to pinpoint the difficulties and the reasons behind them need to be considered. This may seem obvious, but not all difficulties are best helped by equipment; the situation could be resolved through other actions e.g. medical intervention, short-term rest and in some cases, a period of exercise and movement. There is a useful, easy-to-use online questionnaire that can help you consider areas that you are having difficulty with and what equipment might help you to manage these better.

British Red Cross Mobility Aids Scheme Including short-term wheelchair loan. You can also book online at: www.redcross.org.uk/gethelp/hire-a-wheelchair Great Yarmouth Tel: 01493 663626 (10.00am to 4.00pm, Monday to Friday). King’s Lynn Tel: 01553 766969 (10.00am to 4.00pm, Monday to Friday). Norwich Tel: 01603 253403 (10.30am to 4.00pm, Monday to Friday). There may also be a mobility shop in your local area.

For more information, visit: https://carersuk.livingmadeeasy.org.uk or: https://livingmadeeasy.org.uk/dlf-factsheets There are various organisations that can provide information and advice that may help you. You can also borrow or buy equipment from them.

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Articles inside

Index

12min
pages 107-112

Norwich

4min
pages 97-100

South Norfolk

8min
pages 101-104

Advice if you are paying for your own care

11min
pages 81-84

North Norfolk

10min
pages 90-96

Sensory impairments

2min
page 77

What will you have to pay for your care?

5min
pages 79-80

Palliative and end of life care

2min
page 76

Bereavement support

1min
page 75

Care homes checklist

1min
page 69

Carers’ breaks

2min
page 55

Dementia care

3min
pages 71-72

Residential dementia care checklist

1min
page 73

Mental health

2min
page 74

Young carers, young adult carers and families

2min
page 58

Leaving hospital

2min
page 65

Home support agency checklist

1min
pages 33-34

Hate incidents – Stop Hate in Norfolk

2min
page 18

Information and advice

6min
pages 8-10

Welcome – from Norfolk County Council and the NHS in Norfolk

2min
page 4

Domestic abuse

5min
pages 19-20

Equipment to aid daily living

3min
pages 22-23

Fire safety at home

2min
page 16

Making life easier at home

3min
pages 25-26

Safeguarding adults

2min
page 17
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