FY2018-2019 Annual Report Building a Healthier Future
2019 ANNUAL REPORT
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Table of Contents Page 4:
Letter from Our CEO
Page 6: Addressing the HIV Epidemic Page 8: Putting the Care in Care Resource Page 9: Our Services Page 10: Annual Highlights Page 14: Leadership Page 15: Financials & Patient Statistics
Our Vision
To expand our continuum of health services and care in response to the growing needs of the underserved and hard-to-reach populations of South Florida.
Page 18: Top Donors & Partners Page 19: Signature Events Page 20: Ground Breaking & Capital Fund
Our Mission
Through education, research, care, treatment, and support services, Care Resource improves upon the health and overall quality of life of our diverse South Florida communities in need. 2
CARE RESOURCE
2019 ANNUAL REPORT
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Letter from Our CEO
A
t Care Resource, we prioritize keeping people healthy and providing care when and where they need it. We are a local community health center open to everyone. Care Resource provides comprehensive health services, including screenings and social support services, to its pediatric, adolescent, and adult populations. Services respond to physical and behavioral needs, prioritizing our patients’ holistic health.
“
…the Florida Association of Community Health Centers (FACHC) determined that the overall estimated economic impact of Care Resource Community Health Centers in 2018 was $100 million. There is an additional return on investment of $0.73 for each $1 invested in Care Resource.
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Care Resource is more than a place. It’s about the people. A patient once described us as “good people taking care of good people.” This simple yet powerful description rings true. We engage our patients in deeper conversation to understand their diverse needs and improve their overall healthcare experience. This extends to our implementation of a new Electronic Health Record (EHR) system, which has increased communication between patients and providers through a secure electronic connection. Patients can now more effectively access health records and electronic prescriptions, thus allowing them to further engage in their care. The EHR system also streamlines recordkeeping, registration, scheduling, billing, and laboratory services, resulting in shorter and more productive visits. This has increased overall quality and coordination of care. Our patient satisfaction scores increase consistently year over year. The average patient satisfaction score from all of the health centers in 2018 was 94%, close to our health center’s goal of 95% or above. While a lot has changed over the course of the past three decades, one thing remains the same: our belief that healthcare is a right, not a privilege. We treat all who come through our doors, regardless of barriers to care, their ability to pay or immigration status.
Care Resource not only invests in individuals, but in the economic vitality of the community. In fact, the Florida Association of Community Health Centers (FACHC) determined that the overall estimated economic impact of Care Resource Community Health Centers in 2018 was $100 million. There is an additional return on investment of $0.73 for each $1 invested in Care Resource. FACHC’s economic impact report also states that our Broward and Miami-Dade centers provided 44,700 visits to 13,000 unduplicated patients in 2018. Additionally, the health center serves as a valuable local employer, accounting for 514 total jobs. This includes 209 direct positions at the health center, and 304 indirect/induced jobs throughout the community. We take pride in the successes highlighted in this report. We are excited for what is to come and look forward to expanding services in the near future to meet the growing demands of the communities we serve. We extend our deepest gratitude to our dedicated staff, board members, community partners, and generous donors and friends for the role they all play in our success.
Rick Siclari, MBA Chief Executive Officer Care Resource
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We Have the Tools We Need to End the HIV Epidemic
Linkage to HIV Specialty Care — Christopher
I
When Christopher tested positive for HIV at Care Resource, he was shocked at how quickly
t was encouraging to hear that a second patient was declared to be cured of HIV in the last year. Although this is a significant milestone, we must remember that a cure could still be decades away. We need to focus on what we can do now to eliminate this debilitating and deadly virus that has taken over 35 million lives since its discovery in 1981. South Florida remains the epicenter for HIV/AIDS in the United States with the highest rate of new HIV cases in the country – 44 newly diagnosed cases for every 100,000 individuals— three times the national average. By the end of 2015, 52,072 people were living with an HIV diagnosis in South Florida—1% of our local population. These statistics are daunting and a cause for alarm. The HIV epidemic disproportionately affects our most marginalized populations. African Americans and Hispanics/Latinos make up the majority of new infections, and men who have sex with men, also known as MSM, are the most affected by the ongoing epidemic. If current infection rates continue, 1 in 2 African American MSM and 1 in 4 Hispanic/Latino MSM will receive a diagnosis of HIV over the course of their lifetimes. We have the tools we need to end the HIV/AIDS epidemic in South Florida. We have pre-exposure prophylaxis (or PrEP) that lowers the risk of acquiring HIV—and simplified
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staff sprang into action. “As soon as my results
came in, the Care Resource team was in motion—I had a case manager instantly come in to start walking me through next steps, I saw a doctor, and left with a treatment plan all in the same day. They picked up the pieces when I fell apart, and I thank them every day for my life.” His diagnosis gave Christopher the motivation he needed to examine his life, and make positive changes. “I’m grateful that Care Resource was there
for me at one of my lowest points, and that there are treatments available so that I can still live a long and healthy life. Having a strong support system and treatment plan in place has made me take my health seriously, and has made me more responsible and make more health-conscious decisions.”
antiretrovirals for those who are living with HIV. “Test and Treat,” a program by Florida’s Department of Health, gets all newly diagnosed individuals or those returning to care, a doctor’s appointment, antiretroviral medication, counseling, and a long-term health plan on their day of diagnosis or return to treatment. Medical research has confirmed that HIV-positive patients who have undetectable virus in their blood, while on stable treatment, are unable to transmit the virus. These tools are essential to halting transmission of the HIV virus. Outreach and education are crucial to beating HIV/AIDS. Florida’s Department of Health made the
first 30 days of PrEP free in 2018, but only a small fraction of our at-risk population is aware of the program, let alone have prescriptions. Among African Americans, only 1% of those who qualify for PrEP are taking the medication. A wide range of barriers to medical care prevent individuals from seeking the help they need. Care Resource is working to prioritize community outreach, and implement culturally and linguistically sensitive approaches to ensure that all Floridians are aware and able to gain access to our necessary services.
PrEP and Health Promotion — Luis Luis, a lawyer from Venezuela, moved to Miami two years ago. When he arrived, he saw ads for PrEP and became interested because he knew the HIV infection rate in Miami was very high. Luis went to Care Resource to learn more about PrEP, get tested for HIV, and received his PrEP prescription the same day.” As a member of Miami’s growing Venezuelan community, Luis is passionate about spreading the word on PrEP to everyone in his social circles. “Many people from Latin America have not had any previous
experience with HIV, and don’t understand the risks of having unprotected sex. PrEP has saved many lives, and I want to make sure everyone knows
Words from a Community Partner Care Resource has been a leading force in the fight against HIV/AIDS in South Florida for over 30 years. Their holistic model of care that integrates prevention, care, treatment, and essential support services under one roof proved to be effective and is an example for others to follow. I am excited about the expansion of their Midtown Health Center, which will double their capacity. At a time when ending the HIV epidemic has become a priority for America, there is no doubt that Care Resource has the tools to engage the hard-to-reach populations most at risk for HIV. George G. Hill, M.Ed Public Health Advisor Centers for Disease Control and Prevention (CDC) Atlanta, GA
it’s available.” A committed patient ambassador, Luis brings many friends to Care Resource to get PrEP prescriptions and receive education on the many tools available to protect themselves.
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Services Include: • Primary Medical Care • HIV Specialty Care
Primary Medical Care — Kenia
• Same Day Life-Saving Medications (Test & Treat/Rapid Treatment Access)
Before becoming a patient of Care Resource’s Little Havana health center, Kenia went without care, medication, or regular doctor’s appointments for over 10 years, despite suffering from asthma.
• nPEP & PrEP (HIV prevention medication) • Transgender Services • Behavioral Health • Intensive Outpatient Program (IOP) (including some medical treatments of opioid overuse and dependency, and MAT-medication-assisted treatment)
Steven Santiago, M.D. Putting the Care in Care Resource
“I
decided to dedicate my life to caring for those with HIV, and then to the greater community in need because the epidemic has deeply affected my family personally—with some losses to AIDS in the early 1990s.” Dr. Santiago helped his family deal with several illnesses and deaths from AIDS as a medical student, and realized that he wanted to help others affected by HIV. In 1994, he moved to Miami because of the strong impact the HIV epidemic was having in the local community, especially among underserved Latino populations.
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Dr. Santiago joined Care Resource in 1999, as one of the two physicians providing care. At the time, Care Resource was a health clinic in Coral Gables, and only had three exam rooms. Despite considerable space constraints, Dr. Santiago estimates that he and the other founding physician provided medical care to approximately 2,000 patients during his first year. Care Resource faced considerable challenges in its early years, as budget and clinical space were extremely limited. Many sacrifices, big and small, were made to ensure that as many patients as possible could be cared for—at one
• Dental Services (including Invisalign-R) • Testing & Prevention (including HIV/STI testing, and other blood health screenings) point, Dr. Santiago even had an exam bed placed in his office so that he could see more patients at a time. As Care Resource has grown, so has Dr. Santiago’s role within the health center, working first as Medical Director, and now as the Chief Medical Officer. From a single clinic in Coral Gables in 1999, Care Resource now has health centers throughout Miami-Dade and Broward counties, and has expanded the range of care and services provided from focusing on those living with and affected by HIV to everyone in South Florida in need of quality healthcare. “I am so proud to work at an organization that has grown so dramatically, and has such successful record of accomplishment.”
“I go to Care Resource because even when I didn’t have insurance, I was able to get help.” With help from Care Resource staff, Kenia was able to apply for insurance and get an inhaler. She now regularly sees a physician to check on her health and progress. “The staff makes me feel comfortable, like family.
I have friends who don’t have insurance, and I always send them to Care Resource because I know they will be treated well. The doctors really care; they’ll do anything to help people.”
• Case Management & Direct Client Services • Specialized Outreach to Diverse Populations • Food for Life Network (FFLN) A subsidiary of Care Resource, FFLN provides and delivers groceries, meals, and nutritional education to eliminate malnutrition and hunger in men, women, and children living with chronic illnesses or food insecurity in Miami-Dade County.
Miami-Dade and Broward Counties are Federally Designated as Medically Underserved. 754%
Percentage of growth of patients served at our centers since 2010
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1,514,109
People designated as medically underserved in Miami-Dade and Broward Counties
27,882
Patients served at our centers during 2018-19, with 129,434 total visits.
643,361 Broward low-income not served by health centers, 870,748 in Miami-Dade
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Annual Highlights
7. A Model for Excellence
2. Growing to Further Serve Miami Beach
Care Resource’s health center located at 1680 Michigan Avenue, Suite 912 in Miami Beach underwent a complete renovation: the new, larger center now accommodates additional support services to serve the community.
4. New Videos to Address Suicide and Addiction
The Behavioral Health Department released a new video series titled “Strong Minds in Strong Bodies.” These videos address suicide, substance abuse, and addiction, and various treatment options, which showcased the importance of getting professional help for the patients the health center serves.
After reviewing Care Resource’s yearly report for HIV testing and outreach to young men that have sex with men (YMSM), the Centers for Disease Control and Prevention (CDC) rated the health center’s performance as outstanding, and as a model of excellence that should be duplicated across the country.
donated $38,904.77 from their “Community Giving Day,” and the Price Smart Philanthropy Foundation donated $10,000. Total donations from individuals and community food drives were valued at $186,819.06 this year.
5. Advocating for Advancements in Care
Sanique Olkuch, DNP, ARNP, Associate Medical Director with Care Resource, attended the 31st Annual Association of Nurses in AIDS Care (ANAC) Conference in Denver and presented her abstract titled “Changing the Narrative: Routine HIV/HCV Screening and Linkage to Care in a Community Health Center.” Olkuch’s abstract identified strategies for improving HIV/HCV screening and linkage that ultimately decrease the number of new HIV/HCV infections.
1. Getting to Zero New Infections
The Florida Department of Health in Miami-Dade collaborated with Care Resource to launch a program in 2018 called Test and Treat Rapid Access (TTRA). The goals of this program are to increase access to medication for those newly diagnosed with HIV or returning to care, and to link newly diagnosed patients to care immediately. Benefits include fast access to medical care and supportive services, lower risk of serious infections, and very low risk of transmission.
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3. We Care for the Future
From July to September, 366 new pediatric patients came to Care Resource’s Little Havana health center to receive a free comprehensive check-up and required vaccinations for school, as well as a new back-toschool pouch with school supplies.
According to Dr. Sheryl Zayas, Primary Care Physician with Care Resource “We are committed to delivering healthcare in our region and we proudly work together with our transgender community to lead the way in eliminating barriers to care.” Care Resource sponsored collaborative events including the South Florida Medical Consortium, TransArt hosted by the Unity Coalition, and outreach with the TransInclusive Group. Care Resource is uniquely positioned to assist transgender and gender nonconforming individuals with their healthcare management needs and more.
11. HIV Prevention Outreach Throughout the Year
9. Helping Those Most in Need
6. Participation in Research
Working alongside schools and medical centers including the Southern California Men’s Medical Group, the University of Miami, and Johns Hopkins’s Division of Infectious Diseases, Care Resource’s Chief Medical Officer Steven Santiago, MD contributed to a research study, which demonstrated the benefit of modern single tablet regimens in increasing adherence rates.
10. Outreach in the Transgender Community
8. Food For Life Network Receives an Array of Support Food For Life Network received Ryan White Sweeps funding in the amount of $1,094,588. This funding highlights Miami-Dade County’s appreciation of Food For Life Network’s program and the services provided to individuals in need. In addition, Whole Foods
We provided almost $7 million in uncompensated and charity care this year to help support our patients. The vast majority of our patients are low income: 4,807 are at or below the Federal Poverty Level (FPL) and 7,154 have incomes at or below 200% of the FPL; additionally, approximately 68% are uninsured.
Care Resource participated in an array of HIV outreach events throughout the year to raise awareness and provide testing, including National Black HIV/AIDS Awareness Day, Miami Beach Gay Pride, the Gay8 Festival in Little Havana, the Haitian Flag Day Festival, the Wilton Manors Stonewall Pride Parade and Festival, and World AIDS Day. The health center received a Proclamation from the Broward County Commission designating December 2018 as “AIDS Awareness Month” and hosted a flash dance at the Stephen P. Clark Government Center in Downtown Miami to create further awareness about HIV testing and to continue conversations about HIV and AIDS.
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Annual Highlights 13. Recognition of Exemplary Service
Care Resource was declared a 2018 National Quality Leader for exceeding national clinical quality benchmarks for chronic disease management, preventative care, and perinatal/prenatal care.
the health center’s ability to respond to the needs of the community after hurricanes or other disasters. Health centers like Care Resource serve as lifelines to services and networks of resources in the community, especially during a crisis.
Detection Program (FBCCEDP) in providing breast and cervical cancer screenings. Additionally, from October to December, Care Resource provided new female patients without insurance a no-cost basic exam, lab work, and a Pap smear. In addition, the health center helped women get tested to find breast cancer earlier, understand their treatment options, and cope with the physical and emotional side effects.
19. Expanding Access to Substance Use Disorder and Mental Health Services
The Health Resources and Services Administration (HRSA) awarded Care Resource funding to expand access to substance use disorder and behavioral health services. These funds will support the health center in implementing and advancing evidence-based strategies, including expanded medication-assisted treatment (MAT) services.
15. A Leader in HIV Prevention
Care Resource was awarded as the “Best PrEP Agency” by the Florida Department of Health in Miami-Dade County for the second year. The award was given in recognition of the health center’s commitment and leadership in the use of biomedical prevention strategies to help diverse at-risk communities with ongoing access to Pre-exposure prophylaxis (or PrEP).
16. United for Care
12. Connecting Youth to Resources and Education
Care Resource’s Youth Advisory Board (YAB) continued to engage with young adults, empowering them to make healthy choices by connecting them to local resources and offering education related to a variety of health, wellness, and social topics. In 2018, members implemented peer-led health education outreach efforts on a variety of issues including sexual health and prevention, sexual violence, misuse of alcohol and other drugs, and stress relief.
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14. Addressing the Health Needs of Women For National Breast Cancer Awareness Month, Care Resource partnered with the Broward Department of Health’s Florida Breast and Cervical Cancer Early
Care Resource hosted the fourth Annual United for Care (U4C) health fair at the Culmer Community Action Center in Historic Overtown. At the event, attendees had the opportunity to access a variety of health screenings, HIV testing, health care navigation, behavioral health services, and spiritual counseling. Providing health screenings and information allows Care Resource to continue to eliminate barriers to care and provide residents with vital tools and information to access health services.
17. Extending Hours to Further Serve the Needs of Patients
The Dental Departments at the Fort Lauderdale and Little Havana centers extended their hours of operation, allowing both Medical and Dental services at all Care Resource centers to remain open on Wednesdays until 7:30 PM, offering patients more flexibility to schedule their medical and dental appointments.
18. Ensuring Patient and Staff Safety Before, During and After a Storm
The Health Resources and Services Administration (HRSA) awarded Care Resource Capital Assistance for Hurricane Response and Recovery Efforts (CARE) funding to strengthen
20. A New Electronic Health Record (EHR) System to Improve Patient Care The health center implemented a new Electronic Health Record (EHR) system to foster patient engagement in their healthcare and further communicate through a secure electronic connection to their Care Resource medical team. This new EHR system streamlines not only patient record keeping, but also registration, scheduling, billing, laboratory services, as well as electronic prescribing. This system has increased efficiency for patients resulting in shorter and more productive visits, a more paperless environment and overall increased quality and coordination of care.
Employee Highlight Jennifer Palmer has two large filing cabinets along the back wall of her office. But when she opens them, she doesn’t just have paperwork. Her drawers are full of soaps, shampoos, deodorants, and snacks for her clients. “I have a lot of homeless patients, or patients who don’t have a lot of money. I always try to have something useful to give them, so they feel seen and heard.” Palmer’s strong sense of compassion and empathy for her clients is one of the reasons she is a treasured employee at Care Resource. After struggling herself with addiction, and occasional periods of homelessness and incarceration on and off for almost 20 years from the early 1980s until 2002, Palmer understands the difficulties many Care Resource patients face, and offers a unique perspective while guiding patients through their individual care plans with the health center. “I want to be a light,
an example to others. Change can happen, but you have to want it.” Jennifer Palmer Linkage to Care Coordinator
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Leadership
Financials & Patient Statistics
Board of Directors
87% Patient care
Officers
Members
Russell Corbett President/Chair
Ana Garcia, Ph.D.
George Castrataro Vice President/Vice Chair
Anthony Hernandez
$85,663,880
Jaime Franco, Ph.D., MBA, MPH Dorothy Holmes, Ph.D. Anny Smulevich
Rick Siclari, MBA Chief Executive Officer Steven Santiago M.D., Chief Medical Officer Keenan Karwan 87% Patient care MBA, Chief FinancialAdministrative Officer
8%
Costs & Overhead
Sheryl Zayas, D.O. 4% Medical Director
Investments in Expansion & Construction
1% Fundraising
Hudes Desrameaux, MPH Chief Development Officer
Ron Ledain, MBA Director of Marketing, Health Promotion & Linkage
Gender
8%
Administrative Costs & Overhead
4%
Andres Christie, MBA Director of Human Resources & Executive Support Services Curtis Barnes, DMD Dental Director
Investments in Expansion & Construction
1% Fundraising
Race 14
A copy of Care Resource’s audited financial statements may be obtained by email at info@careresource.org.
Patient Statistics
Rafael Jimenez, MS Director of Social Services & Food for Life Network Ausline Perry, MS Director of Dental Care Services
Total Patients Cared for
Gender
Robert Goubeaux D.O., Medical Director
3%
Transgender
Care Resource Patients
care for Life 87% Patient 861 Food Network Clients 8% Administrative & Overhead Total 27,882Costs Investments in 4% Expansion & Construction
Stewart Stein Director of Special Initiatives Thomas Smith, Ph.D., LMHC, LMFT, MCAP Director of Behavioral Services Douglas Steele RN, Director of Medical Care Services Carolyn McKay Total Patients Chief Quality Officer
57%
Male
Cared for 3%
Nichole Roberts Female 37% 3% Director of Quality Assurance & Quality Improvement  
27,021
Care Resource Patients Other/Chose Not to Disclose for Life 861 Food Network Clients
Ethnicity
55%
Hispanic/ Latino
Race 124,139
Care Resource Visits
17,673
Food for Life Network Visits
141,812
Total
Sexual Health 70% Caucasian
Total Visits Provided
Transgender
27,882
Gender
1% Fundraising
Total
124,139
Care Resource Visits
17,673
Food for Life Network Visits
141,812
Total
Age Race
Male
Total Visits Provided
27,021
CARE RESOURCE
57%
1% Fundraising
Michelle Arizmendi*
*Food for Life Network donation
87% Patient care
Investments in Expansion & Construction
Br. Angel Gabriel Roque, BSG, Member
Daniel Falcon Secretary
Senior Management
Administrative Costs & Overhead
4%
Uncompensated Care approximated $5.9 million
Sonja Smith
Jay Beskin Treasurer
8%
FY 18-19 Revenue
43%
25-44
African 22% 3,236 American
64
57%
Tests for Sexually Transmitted Infections (STIs) HIV+ Patients Newly Engaged With Care
Unreported/Chose HIV Tests 6%3% Not to Disclose Other/Chose Not to Disclose 5,147 37% Female 3% 1% Multiple/Other Patients Living 4,258 1% Asian With HIV/AIDS Insurance Male
Transgender
313
Patients Prescribed PrEP
REPORT 15 Ethnicity 182 2019 ANNUAL Patients Prescribed
PEP
Tota
4,258 313
Patient Statistics
ot to Disclose
RaceAge Patient care
8%
4%
1% Fundraising
70% Caucasian 27,882
anic/
22% 6% 1% 1%
d/Chose close
se
ce
Unreported/Chose 7% 18-24 Not to Disclose 6% 1-17 Multiple/Other 5% 65+ Asian
57%
Male
3%
Transgender
37%
Female
3%
Other/Chose Not to Disclose
43%
38%
Unreported/Chose Not to Disclose
7% 6% 5%
Multiple/Other Asian
Ethnicity
55%
25-44
42%
45-64
65+
Female
3%
Other/Chose Not to Disclose
Insurance
55%
42%
2%
27,021
124,139
Care Resource Visits
17,673
Food for Life Network Visits
Hispanic/ Latino
861
Non-Hispanic/ Latino
27%
Unreported/Chose Not to Disclose
7%
182
Patients Prescribed PEP
Age Visits Service Sexual Health Total Visits Provided
Care Resource Patients
3,236
Food for Life Network Clients
43%
27,882 Total 68% Uninsured 141,812 Total
5,147
Private Insurance
64 25-44
45-64 38%4,258
7% 18-24 313 6% 1-17 18265+ 5%
Public Insurance
Insurance Sexual Health
47,883 Case Management Tests for Sexually Transmitted Medical Visits Care Resource 36,915 Infections (STIs) 124,139 Visits Food for Life HIV+ Patients Newly Food for Life Network Engaged With17,673 17,673 Care Network Visits Behavioral Health HIV Tests 14,412 Visits 141,812 Total 12,875
STI/Wellness Screenings
9,480
Dental Visits
Patients Living With HIV/AIDS
Patients Prescribed 1,757 PrEP
817
Patients Prescribed PEP
Tests for Sexually Transmitted Infections (STIs)
3,236
64
HIV+ Patients Newly Engaged With Care HIV Tests
5,147 68% 27% 313 7%
Pediatric Visits
Uninsured
4,258
Patients Living With HIV/AIDS
Private Insurance Patients Prescribed PrEP
Public Insurance
Nutritionist Visits
Age Insurance
43%
Hispanic/ Latino
Non-Hispanic/ Latino
68%
2%
Unreported/Chose Not to Disclose
Insurance Service Visits Patients By Race and Ethnicity 47,883
Case Management
36,915
Medical Visits
17,673
Food for Life Network
25-44
14,412 68%
Uninsured 38% 45-64
182
Patients Prescribed PEP
STI/Wellness Screenings Private Insurance
Private Insurance
7% 18-24 1-17 6% 7% Public Insurance 5% 65+
Service Visits
Behavioral Health Uninsured Visits
0% Asian
1%
0%
12,875 27% 9,480 Dental Visits Public Insurance 7% 1% 0% 1,757 Pediatric21% Visits
Hawaiian/ Pacific Islander
Total Hispanic-Latino (a)
Black/
Nutritionist Visits 817African American
55%
0%
0%
American Indian/ Alaska Native
51% 20% White
0%
0%
More Than One Race
47,883
Case Management
36,915
Medical Visits
17,673
Food for Life Network
14,412
Behavioral Health Visits
12,875
STI/Wellness Screenings
9,480
Dental Visits
1,757 Pediatric Visits 3% 1% Nutritionist Visits 817 Unreported/Refused to Report Race
Total Non-Hispanic- Latino (b)
42%
2% Unreported/Refused to report race
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Service Visits
Numbers for unduplicated clients & encounters are agency wide, and include social services, linkage, substance abuse and Food for Life Network
27%
18-24 1-17
37%
313
Patients Prescribed PrEP
1
Caucasian African American
Transgender
Total
African38% 45-64 American
Age
3%
Total Patients Cared for Total Visits Provided
Resource 27,021 Care Patients 25-44 43% for Life 861 Food Network Clients
Investments in Expansion & Construction
Male
Ethnicity
Gender Total Patients Cared for
Administrative Costs & Overhead
57%
4
Patients Living With HIV/AIDS
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Top Donors & Partners
We gratefully acknowledge the supporters of Care Resource and Food for Life Network. Their generosity enables us to fulfill our vision to address the growing needs for primary care and other support services for the underserved and hard-to-reach populations living in South Florida.
Visionaries ($100,000-$999,999) • Gilead ($172,839)
Patrons ($25,000-$49,999) • • • •
Whole Foods Market Inc. Corporate Giving Program* ($38,904.78) Walgreens ($30,571) Delta Dental Community Care Foundation ($25,000)
Supporters ($10,000-$24,999) • • • • •
United Way of Miami-Dade* ($23,784) Broadway Cares/Equity Fights AIDS* ($22,500) Humana and the AARP Foundation ($20,000) PriceSmart Inc.* ($10,000) ViiV Healthcare ($10,000)
Friends ($5,000-$9,999) • • • •
Broadway Cares/Equity Fights AIDS* ($7,500) Publix* ($7,500) Anonymous ($6,050) Wells Fargo ($5,000)
Gift-In-Kind Honor Roll ($10,000 and above)
• • • • • • •
Akerman LLP Team Gold Miami Gay Men’s Chorus Care Bears Clear Health Alliance MAC Travel Retail Grove Churches
• Hotspots Magazine • Atlantic Broadband • iHeartRadio • Ambiente Magazine • Wire Magazine
Community & Government Partners - Broward Behavioral Health Coalition, Inc. - Broward County Local Education Agency - Broward House, Inc. - Broward Partnership for the Homeless, Inc. - Centers for Disease Control and Prevention - ConnectFamilias, Inc. - Florida Department of Health: Broward County and Miami-Dade County - Florida International University - Health Resources and Services Administration (HRSA) - Housing Opportunities for People with AIDS (HOPWA): Broward County and Miami-Dade County - Jewish Community Services of South Florida - Miami-Dade County
The Champion’s Circle (Peer-to-Peer Fundraisers of $5,000+)
- OIC of South Florida
Richard Milstein ($15,054.84) Peter Andolina ($9,962.50) Mike Conway ($5,410.18) Thomas Barker ($5,023.56)
*Food for Life Network donation
CARE RESOURCE
($16,608.34) ($16,446.71) ($11,066.60) ($10,844.84) ($7,763.24) ($5,131.36) ($4,187.50)
Media Sponsors ($10k In-kind or more)
• Plated* ($76,438)
• • • •
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Top AIDS Walk Miami Teams
- Nova Southeastern University - Pridelines - Ryan White HIV/AIDS Program: Broward County and Miami-Dade County - South Florida Behavioral Health Network, Inc. - United Way of Miami-Dade - Unity Coalition|Coalicion Unida
Signature Events AIDS Walk Miami
The 31st annual AIDS Walk Miami’s 5K (3.1 mile) walk-a-thon fundraiser held on April 28, 2019 raised more than $140,000 to help the 18,000+ individuals annually who depend on Care Resource and its Food for Life Network. As the largest health provider for the LGBTQ community, and only food pantry serving those affected by HIV/AIDS in Miami-Dade County, all funds raised stay in Miami-Dade and Broward
counties. South Florida remains the epicenter for the largest number of newly diagnosed HIV/AIDS cases in the country. This signature event amplifies awareness of the impact HIV/AIDS continues to have on our community, honoring those living with the disease and memorializing those who have passed on.
The White Party
The 32nd annual White Party was held on November 24, 2018 at the Vizcaya Museum and Gardens, a triumphant return to its original location. This event serves as a renewal of the health center’s commitment to eradicating HIV, and unites the community for a common goal of living AIDS-free. Guests dressed in white as a gesture of political neutrality and elegance, and celebrated the advancements of the care and treatment of individuals living with or affected by HIV/AIDS.
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Breaking Ground on Our New Midtown Miami Health Center & Administrative Headquarters
O
n June 18, 2019 Care Resource officially broke ground on the $33 million expansion and renovation of our Midtown Miami Health Center and Administrative Headquarters located at 3510 Biscayne Blvd. The ceremony was officiated by City of Miami Mayor Francis Suarez and Commissioner Ken Russell. This expansion addresses the critical need for high quality and affordable healthcare in Midtown Miami and surrounding neighborhoods by transforming our existing 22,000 square foot, two-story building into a 55,000 square foot, seven-story state-of-the-art community health center that brings all of our services under one roof. It will double the number of individuals that we can serve per annum to 21,400 within three years. According to Rick Siclari, MBA, CEO, “Our Midtown Miami center has far surpassed its capacity to meet the needs of our patients, providers, and staff. Compounding this challenge, we expect the demand for our services to continue to grow significantly over the next five years. The future we’re building is one of innovation and state-of-the-art healthcare at its best. We treat each person as a whole person with a continuum of care that is unparalleled. With these expansions and renovations, Care Resource is
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CARE RESOURCE
Building for Our Future
W poised to continue our history of care for the most vulnerable in our communities.” This renovation adds a new pediatrics unit in addition to medical, dental, and behavioral healthcare, and an array of comprehensive preventive and social support services to address the holistic needs of children, adolescents, and adults. To accommodate the growing need for more primary and specialty care services, the new center increases
the number of medical exam rooms from 10 to 24, and the number of dental chairs from 4 to 10.
e are pleased to announce the creation of our new Building for the Future Capital Fund, established for individuals, corporations, and foundations to invest in critical infrastructure projects required to maintain and expand the services that are so vital for the well-being of our underserved populations. At the heart of the creation of the Fund is the reimagining of our Midtown Miami Health Center and Administrative headquarters. Other projects on the horizon include our Little Havana and Fort Lauderdale health centers.
Care Resource’s Food for Life Network (FFLN) will be on the ground floor of our new Midtown Miami Health Center,
providing a full range of food distribution services including its food pantry, home-delivered meals, and food vouchers. Its new Nutrition Center will feature a Culinary Test Kitchen offering courses on nutrition, meal planning, healthy cooking, and food handling and preparation. This integration will give FFLN clients access to Care Resource’s vast array of medical and support services, creating a onestop-shop for health.
2019 ANNUAL REPORT
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MIAMI-DADE COUNTY
BROWARD COUNTY
Midtown 3801 Biscayne Boulevard Miami, FL 33137 T: 305.576.1234 F: 305.571.2020
Ft. Lauderdale 871 West Oakland Park Boulevard Ft Lauderdale, FL 33311 T: 954.567.7141 F: 954.565.5624
Little Havana 1901 S.W. 1st Street 3rd Fl. Miami, FL 33135 T: 305.203.5230 F: 305.203.5231
Oakland Park 3160 Powerline Road Oakland Park, FL 33309
Miami Beach 1680 Michigan Avenue Suite 912 Miami Beach, FL 33139 T: 305.534.0503 T: 305.673.3555 F: 305.538.4090
Š2019 Care Resource Community Health Centers, Inc. d.b.a Care Resource does not discriminate on the basis of race, color, ethnicity, religious creed, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities (including learning disabilities, intellectual disabilities, past/present history of a mental disorder), prior conviction of a crime (or similar characteristic), workplace hazards to reproductive systems, gender identity or expression, or other legally protected classifications in its programs and activities as required by the 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and policies. 22 CARE RESOURCE