OUR ESE TEAM

Our Extended School Enrichment program is committed to the safety and well-being of your child. Our team of professional Site Supervisors oversee all staff working in our Extended School Enrichment before- and after-school programs. These team members have been recruited for their enthusiasm, experience, and skill set. We place a serious emphasis on training efforts, requiring our Counselors to complete rigorous training in the areas of working with children, group dynamics, communicable disease mitigation, safety and programming. All staff go through background checks before hiring. CPR/AED and First Aid certification is required of all staff members as well as Stewards of Children (a child sexual abuse recognition and prevention program), QPR (suicide prevention training) and verbal de-escalation techniques (a Crisis Prevention Institute training). We take pride in the high expectations we set for our staff each year and evaluate them regularly.

Communication

Before school starts and each month, your child’s ESE Site Supervisor will reach out to you by email with highlights and reminders regarding what to expect during the program month at ESE.

• Staff will email communication regarding any minor injuries requiring a band-aid or ice pack. More serious injuries will be communicated by phone call.

• Communication regarding behaviors that need improvement will be emailed. More severe cases, please expect a phone call.

• Prior to your child’s first day of ESE, we strongly recommend that you confirm your phone number and email address with your child’s Site Supervisor to ensure accuracy.

• Parents/guardians may reach out at any time by phone to their child’s ESE location. Emails are also a great way to communicate, although Site Supervisors have limited time while children are present to check email. The site cell phone will receive text messages, and many of our families like to communicate that way.

• Please feel free to call the site phone at any time to speak to your child (contact information can be found on the last page). Please note that children might be busy with an activity or outside playing, so they might need to give the parent/guardian a call back. Staff are always happy to relay any information to the child as well, if preferred.

• We love to communicate positive behaviors! Be on the lookout for a R.I.C.H.E.R. “Right”-Up communication email or note home.

• Email is the primary tool to communicate last minute changes to parents/guardians.

• If parent/guardian is contacted to immediately pick up their participant due to injury/illness/behavior, the expectation is that pick up occurs within one hour by an individual on their authorized pick up list. Failure to pick up within this time frame may result in out of program suspension.