Cayman Islands CHAMBER OF COMMERCE
2018 Training Schedule Masterclasses Legal Masterclasses
1
Finance Masterclasses
1
Ken Blanchard Leadership Series
2
Workplace Essentials
2
Customer Service Essentials
2
Conflict Management Essentials
2
Marketing & Sales Essentials
3
Language Essentials
3
Whether it is personally or professionally motivated, training is crucial for development. Training enables a person to acquire new skills, improve their existing knowledge and abilities, and to show their employer that they are motivated. The Cayman Islands Chamber of Commerce understands that training is not always readily or easily available to everyone, and it is for this reason that we introduced our Professional Development & Training Centre (PDTC) in 1995. The PDTC makes a wide range of training courses accessible for everyone throughout the Cayman Islands, at great and affordable prices. These prices are further reduced for our members, making them even better. Our expert facilitators teach a comprehensive range of half-day, full-day, and multi-day courses, including: • • • • • • • •
Legal Masterclasses Ken Blanchard Courses Management & Supervisory Training Sales & Customer Service Workshops Basic Skills Training Micro-and-Small Business Workshops Accounting & Budgeting Training Business Planning
The Chamber also keeps up to date with the latest trends in training and development, ensuring that the courses that we offer remain fresh and appealing. We also offer customisable training for businesses. We can design courses to meet your organisation’s specific training and development needs. To view the current courses and workshops available to you, please visit the Chamber of Commerce website and view our Chamber Calendar. You can register for events online too or, alternatively, you can call us to secure your place. For further information on any of the courses in this brochure please contact The Cayman Islands Chamber of Commerce either on 949-8090, or go our website at www.caymanchamber.ky
MASTERCLASSES Legal Masterclasses Course
Dates
Members Future Members
Hours
Immigration: Work Permits (BVP’s, TWP’s & RERC’s)
Thursday, February 8, 2018 Thursday, September 27, 2018
$175
$225
2
Employment: Pensions
Tuesday, February 27, 2018 Tuesday, October 9, 2018
$175
$225
2
Immigration: Permanent Residence
Tuesday, March 13, 2018
$175
$225
2
Employment: The Hiring Process
Tuesday, March 20, 2018
$175
$225
2
Employment: Basics
Tuesday, April 10, 2018
$250
$300
4
Landlord & Tenant Relationship
Tuesday, April 17, 2018
$175
$225
2
Immigration: Permanent Residence, Work Permits & Status Employment: Health Insurance
Thursday, May 3, 2018
$350
$400
8
Thursday, May 17, 2018
$175
$225
2
Employment: Termination of Employment; Tuesday, May 29, 2018 Notice Unfair Dismissal Tuesday, October 30, 2018 Intellectual Property Basics: Copyright, Thursday, June 7, 2018 Trademarks & Patents
$175
$$225
2
$175
$225
2
Debt Collection: How to Avoid and Collect Bad Debt
Thursday, September 20, 2018
$175
$225
2
Immigration: Cayman Status & Naturalisation
Tuesday, October 16, 2018
$175
$225
2
Finance Masterclasses Course
Dates
Members
Future Members
Hours
Quickbooks (Online)
Thursday, March 1, 2018
$150
$225
4
Basic Accounting Made Easier
Thursday, April 26, 2018
$150
$225
4
Quickbooks (Desktop)
Thursday, October 18, 2018
$150
$225
4
Ken Blanchard Leadership Series Course
Date
Goal Setting
Tuesday, February 6, 2018
Members $225
Future Members Hours $300
4
Situational Leadership Concepts
Thursday, March 15, 2018
$225
$300
4
Building Trust Skills
Thursday, April 12, 2018
$225
$300
4
First Time Manager
Tuesday, May 1, 2018
$450
$525
8
Listening Skills
Tuesday, May 15, 2018
$225
$300
4
Situational Self Leadership
Tuesday, June 5, 2018
$350
$425
8
Challenging Conversations
Tuesday, June 26, 2018
$225
$300
4
Coaching Essentials
Tuesday, September 25, 2018
$450
$525
8
Situational Leadership Experience
Thursday, October 25, 2018
$800
$875
16
Giving Feedback
Thursday, November 15 ,2018
$225
$300
4
Workplace Essentials Course
Dates
Members
Future Members Hours
Time Management & Productivity
Tuesday, January 30, 2018 Tuesday, September 18, 2018
$150
$225
4
NEW! Engaging and Retaining Talent
Tuesday, May 8, 2018
$225
$300
4
NEW! Driving Change
Thursday, May 31, 2018
$225
$300
4
Essentials of Supervision: Developing your Leadership Styles Essentials of Supervision: Developing your Team NEW! Communicating for Leadership Success
Thursday, May 24, 2018 Thursday, October 11, 2018 Thursday, June 12, 2018 Tuesday, November 1, 2018 Tuesday, November 6, 2018
$150
$225
4
$150
$225
4
$225
$300
4
Members
Future Members
Hours
Customer Service Essentials Course
Dates
Exceeding Customer Expectations
Tuesday, February 20, 2018 Tuesday, July 10, 2018 Thursday, October 4, 2018
$150
$225
4
Providing Exceptional Customer Service
Thursday, March 22,2018 Thursday, August 9, 2018 Tuesday, November 20, 2018
$150
$225
4
Dealing with Difficult Customers
Tuesday, April 24, 2018 Thursday, August 23, 2018 Tuesday, October 23, 2018
$150
$225
4
Conflict Management Essentials Course
Dates
Members
Future Members Hours
Dealing with “Problem People�
Thursday, March 8, 2018 Thursday, July 26, 2018
$150
$225
4
Effective Negotiation and Conflict Management Styles
Thursday, May 10, 2018
$150
$225
4
Marketing & Sales Essentials Course
Dates
Members
Future Members Hours
The Essentials of Selling
Wednesday, January 24, 2018
$150
$225
4
Management Communications
Tuesday, May 29, 2018
$150
$225
3
Negotiation Techniques
Thursday, June 21, 2018
$150
$225
3
Language Essentials Course
Dates
Basic Grammar & Writing Skills Part 1
Tuesday, February 27, 2018 Tuesday, October 2, 2018 Tuesday, March 20, 2018 Tuesday, October 9, 2018 Tuesday, April 17, 2018 Tuesday, October 30, 2018
Basic Grammar & Writing Skills Part 2 Business Writing Skills
Members
Future Members Hours
$150
$225
4
$150
$225
4
$150
$225
4