NEW ZEALAND’S MOST QUALIFIED BUILDERS
OCT/NOV 2013
InHouse THE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND
BuildNZ EXPOLin WINNERS! & Richard Seeger WINNERS OF THE Ford Mondeo Titanium
PAGE 3
A builder’s survival guide for the future
Shared living for the future
ITM Cup Launch
PAGE 8
PAGE 22
PAGE 33
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CONTENTS
MESSAGE FROM THE CHAIR
IN THIS ISSUE Message from the Chair
1
From the Operations Desk
2
Feature: Geoff Hardy
8
From Around the Regions
10
Feature: Article 8, Leaky Building
18
Feature: Employment & Environmental Law
21
Feature: Centrespread – Shared Living
22
Feature: History of Shared Living Solutions Ltd
24
Feature: Advantage Business
27
Feature: Beacon Pathway
28
ITAB
30
New Labour Only Contracts
39
Membership Benefits Message from the Chief
Contact Farming House 102 – 104 Spring Street PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 | Freephone: 0800 CERTIFIED Fax: 07 927 7721 | Email: editor@certified.co.nz www.certified.co.nz
42 - 43 45
This time I’m going to give the regional committees and their members some big kudos. Over the last few weeks I have done some serious km’s around the North Island and I must say I am impressed with what I see out there at grassroots level as far as Certified Builders goes. The enthusiasm and commitment of the regional Presidents and their committees is fantastic. A prime example of this was the Fight Night fundraiser organised by Bevin MacCarthy and his boys up in Kerikeri. For those of us of a pugilistic persuasion it was a real winner and one of the best organised events I have seen. Nice work! Travelling through Waikato and Hawkes Bay showed me that Certified Builders Association is in great shape around the regions with the local committees working hard to promote the cause. The Auckland committee has been achieving some great success presenting to local high schools at their careers events. This program will certainly result in more young people joining the industry. Both Auckland and Wellington have a significant presence at their respective Home Shows which will give the Association exposure to a large number of potential customers. Great to see things humming along. Thank you to all those who give up their time to help the Association. It is much appreciated. At our Board meeting in Tauranga in July we welcomed our three new members and participated in two very productive days including an excellent presentation on best practice governance. You will see your Board lift its professionalism in a big way as we head into the future. Judging by the last two projects in the centre of InHouse our builders are certainly stamping their mark on housing in NZ with some stunning work. Keep up the great effort! We are looking at launching Home Plan+ in the near future. If you are considering being part of this exciting initiative, don’t delay. Join up as soon as possible. We need this to work for you. Cheers
Dave Brown Chairman
INHOUSE | OCT/NOV 2013
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ASSOCIATION NEWS: From the operations desk
Nurturing
If an issue arises do the unexpected...
client relations Jason McClintock – Operations Manager
This month we’re going backwards so we can go forward, in August/September issue of InHouse I touched on opportunities in the market for members. Data from the BRANZ 2012 Homeowners Satisfaction Survey clearly showed service levels to the homeowner bought opportunities to the table. However, this is not as easy as it sounds, with expectations of owners more demanding than ever. The impression of who you are as a builder and what you offer, often starts before a client has even met you. Referrals, web presents, previous work or something as simple as your answer message, all form an impression.
Your best foot forward Packaging and presenting your business to win the right work is often learnt from the school of hard knocks, as wisdom and knowledge take hold so does the realisation if you could have your time again, things would have been done differently. To save the heartache and skinned knuckles Certified Builders Association has collaborated with Carters to bring to you the next ToolBox Seminar Series “Keys to winning the right work”. Engaging with clients who have expectations from the onset can be tricky, builders are seen as professionals [on and off the tools] and so service levels are now compared against other trade and non trade professionals. This seminar with show you how to take the best your business has to offer, structure it , deliver it and follow up to gain influence on the decision making. We’ll also step you through basic sales myths and mistakes. From this seminar I hope you will gain greater confidence with your customers and with this confidence to identify new market opportunities. See page 4 for a venue near you!
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INHOUSE | OCT/NOV 2013
Knowledge Basket You’ve made a good impression, captured the sale, the hard graft has just begun. I’m not talking building I’m talking client relations. How do I know this because I am currently wearing the hat of the client through building a family home. I am demanding, have expectations and frustrated with the whole build process in New Zealand. You would have thought because I have close insight into the building process I should know what is next and sit back and accept it. See it doesn’t work like that; I am running a tight construction schedule and have expectations. Every homeowner engaging with the building professional has expectations, your job as the professional is to service this. And this is why the client from hell with expectations through the roof will have you questioning your position in the industry. Hang in there you’re not alone.
If an issue arises on site do the unexpected, go over the top, such as a personal visit to deliver the good news issues have been taken care of.
I’ll put my client’s hat on and give you a few tips to put in your knowledge basket.
Feel the love, you have nurtured the relationship through to the end so keep them on the Christmas Card list, database or facebook and let them know you’re still doing great work. They too have friends and family to recommend you to.
When a problem arises it’s not the problem itself the client remembers, it’s how you approached the problem, how you serviced the need for efficient and effective resolve and how this made them feel. The highest level of personnel within your business needs to show compassion and care and be directly involved with the resolve.
Follow up, the problem may not be forgotten but the pain and anxiety can be replaced by other positive emotions. A bottle of wine or other simple gift is an expression of personal sincerity. Understand the difference between business and friendship with your clients, they will respect you for this. The unexpected bottle of wine takes the friendship to another level, whereas the variations for the month are in line with the contract arrangements. Their new home is their haven, the whole build team needs to treat it as such. It’s the small things they notice as they drive by each day.
With a customer focus culture in your business the whole build team will be more receptive to the shifting expectations of your clients, smoothing over the road bumps and achieve more memorable builds for you.
ASSOCIATION NEWS
The Board
2013-2014
Left to Right – Back Row: Gary Guernier (Additional Director), Mark Dobbs (Northern) Richard Kepka (Eastern) Dallas Shaw (Southern) Mike Craig (Cook Strait) Brian Stafford (Western) Dave Whitehead (Vice Chairman, Auckland)
Front Row: Allan Shaw (Past Chairman) Geoff Hardy (Additional Director) Dave Brown (Chairman)
Inset: Brent Chatterton (Upper South)
BuildNZ Winners - Ford Mondeo Titanium
Check out th front cover e
Lin and Richard Seeger of Richard Seeger Builders in Pukekohe recently attended BuildNZ a trade expo held every two years in Auckland. This is an event that they have attended for many years to catch up on new trends and products available in the building industry. This year, XPO Exhibitions the event organisers had available a new Ford Mondeo Titanium – valued at $52,990 as a door prize for people who attend BuildNZ. Lin Seeger was the lucky winner – and is seen receiving the keys to her new Ford Mondeo from Chris Masterton, Head of Marketing at Ford Motor Company, with Certified Builders Association Chairman Dave Brown keeping an eye on proceedings. Richard has been a member of Certified Builders Association for over 12 years having been an active member of the Auckland Committee over that time.
Congratulations to Lin and Richard!!!
Left to Right... Aad van der Poel (Sales Manager for the Build NZ Designex Show), Chris Masterton of Ford, Lin & Richard Seegar (Ford Mondeo Winners), Dave Brown (Certified Builders Chairman)
INHOUSE | OCT/NOV 2013
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Toolbox Seminars October/November 2013
KEYS TO WINNING THE RIGHT WORK
ASSOCIATION NEWS
your service s. Presentation is key, from the format in which you deliver to the timing and deliver y of your proposition value.
TOOL SEMINAR BOX SERIES Whether your market is mum and dad homeowner, an architect or designer, tender work or an engineer to the works, this ToolBox Seminar will guide you through what that sales proces s looks like, basic mistake s made and engaging with people who look to buy
Follow up of the initial sale is vital and will influen ce the decision making, knowing who to direct this to is key. Certified Builder s Association CE Grant Florenc e said "for too long builder s often found themse lves competing solely on price, which often was not the best practice. Good builder s, have so much more to offer a prospective customer than purely price and
the ToolBox Seminars have been designed to help builder s unders tand this better". Bring your wife, apprentice and members of your build team. Attendance certific ates will be awarded for those vital LBP Skills Maintenance points. Member who register at the door will also receive a follow up information booklet, summarising key points of the Seminar. Keys to winning the right work is proudly bought to you by Certified Builder s in Association with Carters.
NORTH ISLAND
DATE
DAY
TIME
October
7th
Monday
CITY
VENUE
ADDRESS
Rotorua
The Pig & Whistle
Cnr Haupapa and Tutanekai Streets
Waikato
Flagstaff Club
Commodore Drive, Hamilton
Whakatane
Ohope International Golf Club
Harbour Road
Auckland
27-33 Ohinerau Street, Remuera
Auckland
The Commerce Club of Auckland Inc Weymouth Cosmopolitan Club
Mangawhai
Mangawhai Bowls Inc
219 Molesworth Drive, Mangawhai Heads
Auckland
The Backyard
31 Northcote Road, Northcote
Auckland
Henderson RSA
66-70 Railside Avenue, Henderson
Te Aroha
Te Aroha Club
42 Centennial Avenue, Te Aroha
Tauranga
Tauranga Yacht Club
Sulphur Point Tauranga
Taupo
Taupo Cosmopolitan Club
5 Taniwha Street
Gisborne
Gisborne Cosmopolitan Club
190 Derby Street
Napier
Taradale RSA
156 Gloucester Street, Taradale
Taranaki
Ugly Duck
601 Devon Street East
Manawatu
UCOL – Main Campus
Princess Street
Wairarapa
Masteron Cosmopolitan Club
398 Queen Street
Wellington
Speights Ale House
75-81 Jackson Street, Petone
Waiheke Island Whangarei
Waiheke Island Rugby Club
The Pavilion, Onetangi Sport Park, O’Brien Road
North Tec Whangarei
Gate 1 Learning Centre Raumanga Valley Road
Kerikeri
Kerikeri RSA
Next to Kerikeri Centre, 37 Cobham Road
Whitianga
Mercury Bay club
Cnr Campbell Street and Cook Drive
CITY
VENUE
ADDRESS
6.30pm Nibbles 7.00pm Start 8th Tuesday 6.30pm Nibbles 7.00pm Start 9th Wednesday 6.30pm Nibbles 7.00pm Start 14th Monday 5.30pm Nibbles 6.00pm Start 15th Tuesday 5.30pm Nibbles 6.00pm Start 17th Thursday 6.30pm Nibbles 7.00pm Start 21st Monday 5.30pm Nibbles 6.00pm Start 22nd Tuesday 5.30pm Nibbles 6.00pm Start 23rd Wednesday 6.30pm Nibbles 7.00pm Start 29th Tuesday 6.30pm Drinks 7.00pm Start 30th Wednesday 6.30pm Nibbles 7.00pm Start
151 Sykes Road, Manurewa
November
4th
Monday
5.30pm Nibbles 6.00pm Start 5th Tuesday 6.30pm Nibbles 7.00pm Start 18th Monday 6.30pm Nibbles 7.00pm Start 19th Tuesday 5.30pm Nibbles 6.00pm Start 20th Wednesday 5.30pm Nibbles 6.00pm Start 21st Thursday 5.30pm Nibbles 6.00pm Start 25th Monday 5.30pm Nibbles 6.00pm Start 26th Tuesday 5.30pm Nibbles 6.00pm Start 27th Wednesday 5.30pm Nibbles 6.00pm Start
December
3rd
Tuesday
7am Breakfast 7.30am Start
SOUTH ISLAND
DATE
DAY
October
14th 15th 22nd 23rd 24th 29th 30th 31st
Monday Tuesday Tuesday Wednesday Thursday Tuesday Wednesday Thursday
TIME
5.30 5.30 5.30 7.30 5.30 5.30 5.30 5.30
Greymouth Westport Oamaru Winton Dunedin Timaru Christchurch Ashburton
Harriers Club Rooms Denniston Dog Hotel Kingsgate Brydone Winton Middle Pub The Edgar Centre Timaru Town & Country Club CPIT The Rover Den
Anzac Park, Greymouth 18 Wakefield Street 115 Thames Street 232 Great North Road, Winton 116 Portsmouth Drive, Andersons Bay 99 Douglas Street, Highfield, Timaru Sullivan Road Campus Student Centre 10 Chalmers Avenue, Hampstead
AMI Nelson Suburbs Football Pavilion Admirals Motor Lodge Centennial Court Motor Inn – Conference Centre Wakatipu Rugby Club St Johns Room
Saxton Field – 142 Saxton Road East, Stoke 161 Middle Renwick Road, Springlands 96 Centennial Avenue, Alexandra
November
4
5th 6th 11th
Tuesday Wednesday Monday
7.30 5.30 5.30
Nelson Bleheim Alexandra
12th 13th
Tuesday Wednesday
5.30 5.30
Queenstown Wanaka
INHOUSE | OCT/NOV 2013
Memorial Park, Queenstown Linkway, Wanaka
ASSOCIATION NEWS
2014 CERTIFIED BUILDERS CONFERENCE
Building Tomorrow together A good nights rest while at conference is vital, so we have been scouring Hamilton for the best hotels with the best deals for our members, which are not too far away from Claudelands. There will be busses taking delegates to and from the hotels listed below to Claudelands and all events and activities that will be organized for next year’s BIGGEST conference ever!
Conference Accommodation Options: Novotel Tainui - 7 Alma Street
Quest Apartments Hamilton
Novotel Tainui Hamilton is a 4.5 star hotel conveniently located in the CBD, on the banks of the Waikato River. The hotel has undergone a major refurbishment of all public areas, restaurant, bar, conference facilities and accommodation rooms transforming them into contemporary spaces with modern technology and culturally influenced artwork. Featuring adequate onsite parking, gym, sauna, spa & massage therapies.
- 51 London Street
Pricing details includes breakfast and GST:
Studio: $155 1 bedroom: $175 2 bedrooms: $305 Continental breakfast: $12p/person
Twin or Double: $225 | Single: $205 Valet parking: $20 per vehicle/per night Self parking: $15 per vehicle/per night
Quest’s second property in the Waikato is a new development in the heart of Hamilton Central on the corner of London and Victoria Street. Set within a beautiful historic building, Quest Hamilton is ideally located in Hamilton’s centre for business, fashion, dining, culture and entertainment. Pricing details including GST:
To book – quote booking/promo code: conf1
To book – quote: Certified Builders Conference
Call: 0800 444 422 Email: H2159-SL01@accor.com Online: www.accorhotels.com
Call: 07 834 1440 Email: host@questhamilton.co.nz Online: www.questapartments.co.nz
Kingsgate Hotel Hamilton - 100 Garnett Avenue Only minutes from the city centre and conveniently located to reach any out-of-town places of interest, this Hamilton hotel is a favourite with business travellers and holiday makers alike. For families, the proximity of Waterworld is a real bonus and for horse racing enthusiasts, Te Rapa Racecourse is just a short walk away.
Pricing details includes breakfast and GST: Double: $165 | Twin: $165 | Single: $145 To book – quote booking/promo code: 68289 Call: 07 849 0860 Email: kingsgate.hamilton@millenniumhotels.co.nz Online: www.millenniumhotels.co.nzkingsgatehamilton
Sudima Hotel - 287 Victoria Street
Ibis Tainui - 18 Alma Street
Quest on Ward - 42-47 Ward Street
This self-rated 4 star hotel is ideally located in the CBD adjacent to Sky City Casino. Only a 5 minute drive to Claudelands Events Centre and within walking distance of many restaurants, pubs, cafes and shops, this hotel is housed in an iconic 1876 historic building, offering 47 well appointed rooms with a variety of room types and configurations and has received a recent refurbishment with the addition of modern furniture and fittings across all accommodation rooms and public service areas.
Ibis Hamilton Tainui is your gateway to the Waikato region commanding a unique location on the banks of the Waikato River. Offering well-appointed rooms with city or river views, modern conference facilities and restaurant with balcony and views perfect for al fresco dining. Minutes from Hamilton’s Claudelands Events Centre and superbly located in the heart of the CBD allows easy access to shops, nightlife and major events. Ibis Tainui provides the perfect combinations for business or leisure.
Quest on Ward is a serviced apartment accommodation located in the very heart of the Hamilton CBD. Everything is at your fingertips for either business or pleasure. We are located within 20 metres of the Centre Place shopping malls with the soon to be opened Farmers Flagship store and Hoyts Cinema. Sky City Casino as well as great boutiques and cafes are all within 200 metres of our front door. Secure car parking is available, (must be booked prior to arrival).
Pricing details includes breakfast and GST:
Twin or Double: $161 | Single: $143 Valet parking: $20 per vehicle/per night Self parking: $15 per vehicle/per night
Double: $150 + $15 for a second breakfast Twin: $150 | Single: $150
To book – quote booking/promo code 29618 Call: 07 839 4993 Email: reservationshamilton@gmail.com Online: www.sudimahotels.com/hamilton
Pricing details includes breakfast and GST:
To book – quote booking/promo code conf1 Call: 0800 444 422 Email: h2159-re02@accor.com Online: www.accorhotels.com
Pricing details includes breakfast and GST: Double: $173 | Twin: $161 Parking: $10 To book – quote: Certified Builders Conference Call: 07 839 1676 (ask for Robert) Email: host@questonward.co.nz Online: www.questapartments.co.nz
Hop onto the members website for further Conference accomodation information: www.certified.co.nz/member-login INHOUSE | OCT/NOV 2013
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ASSOCIATION NEWS
CB Home Plans Over the past 6 months we have been investigating the possibility of launching a new service of providing a range of home plans for our Business Members as another tool to assist with getting more enquiry and thus more jobs. The concept was initially suggested by some of our members in the South Island and has had a number of considerations by the Board of the Association. To reduce any financial risk to Certified Builders over the past 6 months we have sought a level of commitment to be part of the concept from our members. This has been based on various scenarios and commitment levels.
The feedback we have had from many Business Members has been positive to the concept as they can clearly see that being part of this service will have potentially significant positive benefits to their businesses.
We have now reached the minimum level of commitment from our members! Those members who have signed up will have already received information
from National Support Office on how we are to move forward and timings of launching this new and exciting service, so watch this space. For those Business Members who have not yet signed up or would like more information on the new service – please contact National Support Office (0800 237843) or Buster and Graeme our Membership Development Managers.
Tip the sales in your favour.
For more details on the CB Home Plan opportunity go to the members section on our website www.certified.co.nz/ members or telephone 0800 237 843.
INHOUSE| |OCT/NOV OCT/NOV2013 2013 77 INHOUSE
FEATURE: Labour Only Building Contracts
A builder’s survival guide for the future By Auckland commercial lawyer and Certified Builders Association Board member Geoff Hardy
Over the past 10 years, a lot has happened in the building industry. Just think of the leaky building crisis, the Weathertight Homes Resolution Service, Hartner Construction, the Construction Contracts Act, the 2004 Building Act, the review of the Building Code, the BIA becoming the DBH and then disappearing into the MBIE, builder licensing, the Building Practitioners Board, BCA accreditation, the demise and revival of apprenticeships, changes Geoff Haral dy lawyer is a commercian also a director to building consent exemptions, the Global Financial Crisis and the in Auckland ddBu ilders on the Certifie ard. Co ntact slump in building, the Christchurch earthquakes and the rebuild, Association Bo 0700 or Geoff on (09)on379 m .co earthquake strengthening, Mainzeal, risk-based consenting, geoff@madis hardy to be ded en int t no is icle This art vice. increased consumer rights and remedies, and housing affordability. relied upon as legal ad Many builders have had to defend leaky building claims, and I think these claims will become a permanent feature of the landscape. So will disputes over alleged defects, delays, and budget overruns. There is now a bewildering array of laws a homeowner can rely on, and an overabundance of dispute-resolution options. People are becoming more stressed, more emotional, less tolerant, and less honest. If something goes wrong, they are more inclined to hold back the money, and/or to look for someone to hold accountable. Builders now have to do a lot more paperwork and have to manage a lot more risk than they had to in the past. A licensed builder has to submit documents at the beginning and end of a residential project and must earn CPD points to maintain his licence. A residential builder will shortly have to hand over disclosure statements and checklists to potential clients, use written building contracts, and rectify defects without question for 12 months. Banks are increasingly insisting on third party guarantees covering potential default by the builder, and builders are increasingly
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INHOUSE | OCT/NOV 2013
turning to liability insurance. OSH is becoming more intrusive. Building consents will shortly be divided into four different categories, with less Council involvement and greater reliance on builders and consultants. As consenting, procurement of materials, and communication with clients and their advisers is increasingly done on-line, it will be essential to master computer technology and the internet. We will see more environmentally-friendly, energy-efficient buildings. There will be new technologies, more off-site prefabrication, more mass production and kitset homes, and more terraced houses and high-rise apartments. All that change is as daunting as it is exciting. To prosper in this brave new world, builders will need to lift their game and become more sophisticated. Here are just a few suggestions on how to do that: 1. Membership of CBANZ will give you a significant competitive advantage. CBANZ helps you get licensed, they keep you up to date with the latest developments, they educate you and answer
your questions, they provide you with state-of-the-art building contracts, house plans, payment claims, variation forms, licensing documents, websites, insurance products and guarantees, and they build a powerful brand that you can use to your advantage. Builders who try to do all of that on their own will find it too hard, too timeconsuming, and too expensive. 2. Disputes with customers are becoming more frequent. Adjudication under the Construction Contracts Act is the best solution, but it will still cost you. You are at your client’s mercy when you have done the building work but they are still controlling the money. So your most powerful protection by far, is to get payment up front, sufficient to cover the final invoice. 3. Your second most powerful protection is to use a sophisticated CBANZ building contract. The one you inherited from your dad or your mate, or the one you patched together yourself, or the terms of trade you got from your debt collector, is no better than a raffle ticket.
4. Be very wary of giving estimates on charge-up jobs, because you may be held to them, even if you have a cost reimbursement contract. At the very least you must qualify your estimate with some very careful disclaimers, in writing. 5. Leaky home remediation is more risky than normal building work, because if the leaks re-emerge within 10 years, whoever owns the building at the time will inevitably sue everyone responsible. So if you do this work, only do the quality jobs. Never do the non-consented patch-up jobs for an owner who is just going to give a hospital pass to an unsuspecting purchaser.
6. Builders have traditionally taken out contract works and public liability insurance. Neither of these protect you against liability for defects in workmanship or materials. Liability insurance is starting to appear on the market, so look into it. 7. Get used to the fact that you are going to spend less time on the tools and more time on the computer. Gather competent tradesmen around you, and delegate the building work to them. The more time you have to bring in the customers, price the jobs, administer the contracts, procure the materials, train the staff and supervise the subcontractors,
arrange the inspections, pay the bills, chase up the late payments, placate the disgruntled clients, and do the paperwork, the more profitable you will be. 8. Finally, prepare for the worst. Carry on business through a limited liability company, but be aware that that won’t save you from personal liability if you work on site. The only reliable protection is to get your lawyer to set up a trust for you, and put all your valuable assets in it. Do it early, before the creditors are breathing down your neck, and have your lawyer or accountant administer the trust for you so it isn’t a sham.
Come in-store to get your TH
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AY HD T BIR
copy of the Carters Birthday mailer loaded with special offers.
ION T A EBR CEL
CBB1925 In House Ad Oct 2013 130x186mm v3.indd 1
17/09/13 5:40 PM
INHOUSE | OCT/NOV 2013
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FROM AROUND THE REGIONS
Far North Charity Boxing
in red Miles the winner Clem & Miles –
Cert Builders members presenting cheque to ST John. Bevin MacCarthy, Dave Openshaw, Nick Scott, Chris West, Mark Todd, Greg Machin
Barbie and Tracey – Barbie the winner in Blue
“Outstanding” was the general opinion from the 550 patrons attending the Certified Builders Charity Boxing Fundraiser ‘St John Fight Night’. The Far North Certified Builders Association organised their second Charity Boxing event, with the funds raised this year, going to the St John organisation. The night was a massive success with all seats well sold out prior to the event resulting in the Certified Builders group presenting a considerable cheque to St John, for $12,140.00! With 24 local first time fighters fully up for it, the event was exciting and entertaining. The 12 fights included two women’s fights but no main event to speak of with little separating each bout in terms of audience interest. Matt Lorangi (who was fighting because, “It’s a great cause”) and Ben Howell set the tone for the evening with a brutal heavyweight clash to kick off proceedings; the bout between Tracy Graeme, a paramedic from Kaitaia (“Always wanted to and now that I’m 40, thought I’d better do it this year”), and Barbie Wihongi drew some of the loudest cheers of the night; Local Certified Builders member, Mark Todd (doing this because... “Mid life crisis”) proved a convincing winner over Gairn Robertson in the only match where a bit of ‘claret’ got splashed around! The exciting fights from the
10 INHOUSE | OCT/NOV 2013
first time boxers continued on throughout the evening finishing with a fast furious bout between Clem Armstrong and Miles Boyer Toto to conclude the evening in fitting fashion. All fights were judged by officials from the NZ Boxing Association, while the PlaceMakers sponsored St John staff from throughout the region acted as waiters on the night. Other highlights from the evening included St John identity Nick Scott donning a sparkling Flashdance styled number from the 80s, and a half time entertainment section where 2 ‘sumo’ wrestlers showed their style, along with locals providing plenty of laughs with a St John bandaging challenge! Pete Gentil from More FM was a professional, versatile and entertaining MC while the glamorous ITM ring girls were an extremely popular component of the evening! It was a brilliant night, thanks to the many sponsors and local support and mostly to the ‘stars of the night’, the boxers. Many had never boxed before and took this on with enthusiasm and dedication many doing this as a personal challenge, and because they saw the value in fighting for the cause.
Major sponsors: • More FM • Top Print • PlaceMakers • KeriFresh • Makana Confections We would like to thank the following businesses for their generosity with this.
“
“
Far North Boxing Charity Sponsors:
St John Ambulance in the Mid and Far North areas would like to express their thanks to the team at Certified Builders who made the 2013 Charity Boxing event such a success. A total of $12,140 was raised which exceeded ALL expectations...
Thanks to Dave Brown and Grant Boylan for their support with assisting the ring girls navigate the ropes. Dave Brown also made the draw for a Taupo Experience a weekend away to the great lake. Thank you to all the other sponsors for the evening! We really appreciate your support!
• Waterside Restaurant and Bar – Taupo • Huka Jet • Volcanic Activity Centre • Millennium Manuals – Taupo • Finn MacCuhal’s • Taupo Prawn Park • Terraces Walkway – Taupo • ITM Taupo/Turangi
Wellington Ronald McDonald House to benefit from Certified Builders’ playhouse at Home and Garden Show A one-off designed and built children’s playhouse is expected to raise $25,000 for sick children and their families when it is raffled at this weekend’s Home and Garden Show in Wellington. The playhouse has been designed by Andrew Sexton Architecture and will be built by Certified Builders and displayed during the three days of the show. All proceeds will be given to Ronald McDonald House in Wellington. All material for the playhouse has been donated by various companies. Certified Builders Wellington President Nick Jones said the project will enable the public to see how closely Certified Builders, architects and building suppliers work together. “Plus we’ ll be raising money to help sick children and their families. And for the lucky winner it will result in a playhouse guaranteed to bring hours of joy.” Tickets are $5 and are available from the Certified Builders’ marquee at the entrance to the Home and Garden Show.
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So drop into Mitre 10 for your next job and we’ll get you off on your way and back on the clock mitre10.co.nz/trade
DRAFTFCB M10 7442
At Mitre 10 we’ll do everything we can to get you sorted, saving you time and money so you can get on with the job.
FROM AROUND THE REGIONS
Auckland Home Show The Committee of Certified Builders Auckland certainly completed a fantastic brand awareness campaign at the Auckland Home Show – five days of great promotion of the Certified Builders Association brand and Homefirst Guarantee – and educating the public on our point of difference. It is estimated that we spoke to around 1500 people spread from Kaitaia to Invercargill, 800 of those took away Certified Builders Association brochures, 30 odd builders expressed an interest in becoming members – so great was the response, the committee are already saying that they want a stand again next year! It has taken a team of people to pull this all together thus there are a number of people we would like to thank as follows:• Bella Kitchens (Associate member of Certified Builders) – Dave Whitehead, Simon Diprose and team – for the beautifully manufactured and purpose built stand pillars (complete with a shelf for the ipads), and separate television table – all donated – thank you so much for your huge contribution, for your assistance in putting the stand together on set up day and for the time you also spent on the stand Simon
• 8 00 Certified Builders branded balloons went down a treat with the kids also – thank you to National Support Office for sponsoring the stickers and balloon printing • Hilti – to Craig and the team for donating a drill as a giveaway prize • Mardeco International Limited for the handles they donated for our pillars • Karen at Time 2 Sign – the panels and signage for the stand looked fantastic • Thanks to Jason at National Support Office for providing assistance as and when required and also Millie Turkington for providing admin assistance when I simply ran out of time • To Richard at Imajeo for allowing us to use his van to transport our ‘stand’ from Silverdale to Auckland in one piece prior to set up! To the Auckland Committee Member team who worked tirelessly to promote the Certified Builders brand – Grant Boylan, Dave Whitehead, Stavros Evangelidakis, Patrick Donoghue, Carl Taylor, Joe Hede, Jimmy Liu, Mike Reidy, Nick Farrelly, Hans Ellehuus and
Carol Frisby-Shilton for covering at least a three person per hour roster over the five days the Home Show was open – no less than 168 hours (not including set up and break down). Special thanks to Grant and Dave and their families (Glennis and Cathie) for their dedication and commitment! Also our thanks go to Tim Smith from Coastbuild, Brendan Smith and Natasha from BTS Construction, Rakesh Kumar from Onsite Building Construction Limited, Phil and Dina Penney from Superior Construction, Dave Brown, Chairman of the Board of Certified Builders Association and Buster Coughtrey from National Support Office all who also donated time hours on the stand to promote Certified Builders. Thanks also to those of you who sent through photos of your best building projects for the stand – they looked fantastic on the 50” screen, and my thanks also to my husband Rob Shilton, a whizz with the audio side of things ensuring the televisions were set up and ran as they should. Thank you so very much to all involved in making Certified Builders Auckland inaugural appearance at the Home Show such a huge success!
Rotorua Home Show
• Harvey Norman Commercial – Peter Grooby, Brent Newton and team for loaning us the three televisions and brackets • The truss for the top of the stand – donated by Dayle Timber ITM • Vodafone – Alex Marshall – for the complimentary use of the two ipads on the stand; • Resenes – Karen Warman for the 1000 paint pots full of M & M’s to which we affixed a Certified Builder sticker – great advertising
Tani packa Garlandwwinner of the 6 ear ge kindly sponsoofreNdorbyseC arters ar Rotorua
ing TonyanPkesppto t n e id s e n d, r e sta RotonrnuinagPthe staenlpde“dthout oneth d n e k e h a w o m mbers wh s from the ou” me ope enquirie r work for y I h n into furthe tur
INHOUSE | OCT/NOV 2013 13
What an a1 homes transportable Model Bh112
Where to be built on the lawn in front of PlaceMakers hutt City Professionals, Hutt City Limited have been a proud sponsor of the Child Cancer Foundation since 1995. This year along with PlaceMakers Hutt City and Certified Builders we are building a house to help support this worthy cause. This home will be built during the month of October and will be sold at auction on the 30th of November with the proceeds going to the Child Cancer Foundation. If you would like to help please contact Wayne Gazley on 021 939 929 or email wgazley@placemakers.co.nz.
43 Seaview road Lower hutt
When Start Saturday 12 October ready for viewing Sunday 10 november auction midday, Saturday 30 november
COntaCt Wayne Gazley Placemakers Seaview Phone 021 939 929 wgazley@placemakers.co.nz
Made possible by the generous support of the following businesses:
Website coming soon www.charityhome.co.nz
14 INHOUSE | OCT/NOV 2013
Did you know?
We regula websi te serlekyingeg tinpefoople visi ting our range of Countries rmat ion from a wide around the Globe. As an example over September 2013 w the week of 15 th e had visi tors from
Record Turnout ! Western Bay of Plenty president Mike Way
• Australia • United States • United Kingdom • India • Thailand
• China • Philippines • Singapore • Canada.
Illustrates the po wer of the intern et eh?
www.certified .co.nz
is having great success with his local meetings. Mike is making sure that there is great content being delivered to the members with good guest speakers delivering fantastic power point presentations. There were 84 builders who turned up at the last meeting which is now becoming the norm, however Mike has had 154 to one of the meetings. There are guys travelling an hour and half to attend these meetings. Well done Mike keep up the good work!
INHOUSE | OCT/NOV 2013 15
WHEN YOU’VE GOT SPECIALIST TRADIES READY TO GO, YOU CAN RELY ON PLACEMAKERS NOT TO DROP THE BALL. It’s no secret: delays cost money. At PlaceMakers, it’s a top priority to make sure deliveries to site get there ‘in full, on time and in spec’. We think of ourselves as the team behind your team and we understand the importance of your team delivering scheduled milestones on the job. The way we see it, we’ll do everything we can to support your timelines, so when your specialist trades turn up ready to go then so are you. Head into PlaceMakers and have a chat to us about what you need to get the job done because to us, your success is our success.
TOGETHER, WE’RE BUILDING NEW ZEALAND 16 INHOUSE | OCT/NOV 2013
South Canterbury Chamber of Commerce, Business Excellence Awards 2013 Earlier this year we received an email advising us that our business, High Country Carpentry Ltd, had been nominated in the South Canterbury Chamber of Commerce, Business Excellence Awards 2013. To this day, we still don’t know who made the nomination, but are chuffed with the fact that it was most likely a very happy client. So after the initial excitement, Lain got into gear. He had to put together a portfolio showcasing our business and what we do in the effort to make it the best we can be. It took several days to put this together, wording everything precisely, noting everything and everyone that supports us and enables us to carry out the service we do, and our high regard for sustainability and the environment in our craft. We were extremely happy to have made it that far, and the process to that point was interesting and fun in itself. We could not believe it when we were told a few weeks later, that the panel of judges had narrowed it down and placed us as a finalist in the Construction Industry Award! There was our name, alongside four other
huge names in the local industry – it was extremely exciting and a big boost for the team. After that, it was all go. Lain had to stand in front of a camera and talk for 30 seconds which was to be shown on a big screen at the awards night – probably one of the most daunting things he has had to do in a while….. And the boys all had to find some good clothes! Awards night was Friday 30 August at the Caroline Bay Hall in Timaru. It was a fantastic night. The team got all fancied up and had a ball. We didn’t win, but the whole experience was amazing, and we were just so incredibly grateful and genuinely stoked to have made it that far!
We would love to hear your stories from around your community.
We are entering our 9th year in business, so to be up against such successful second generation businesses was a huge buzz. Some of you good folk may have been contacted by Millie to vote for us in the People’s Choice Award – thank you so much for your support! We wouldn’t run as efficiently without the fantastic backing and support of the Certified Builders Association! Also to our team... Ethan Anderson, Marcus Dixon, Craig Holden, Ben Parnham and Jon Hellmrich, thanks for all your hard work and long hours, and for sharing Lain’s passion for carpentry. You can meet these great guys and see our projects at: www.highcountrycarpentry.co.nz
Send your Stories to: CBANZ, PO Box 13405, Tauranga Central, Tauranga 3141 EMAIL: millie@certified.co.nz
INHOUSE | OCT/NOV 2013 17
Article 8
Series of articles on Weathertight Remediation – an introduction for Builders
Leaky Buildings – Back to Basics
Harry D
on has been inill vo lved with the repair of m ore than 300 homes builder over the laas a ten years. is ar st ticle represents Th H ar ry ’s views which may not necessarily be sa m as the Departmen e t’s.
This is the 8th article in a series of articles based on a number of workshops on weathertight remediation for builders which the Ministry of Business, Innovation and Employment – Building and Housing group has been running at centres all over New Zealand. In this article we will be going back to basics. Our industry has borrowed from leaky building veterans Canada and adopted the 4 “D”s first principles of design. These principles can be applied to all types of building projects but have particular relevance to an already failed building. The first of these is deflection. A house with eaves, for example, can create a weather shelter to areas of the cladding. If less of the cladding is being exposed to moisture there will be less of the building with potential to let moisture in. This is also supported by the analysis carried out on WHRS assessment reports which shows that houses with no eaves feature at a disproportionately higher percentage than they appear in the overall building stock. Two of the other “D”s, drainage and drying, are equally fundamental. A majority of the costly damage to a “Leaker” is from trapped moisture where any moisture that has breached the cladding can’t escape, and insufficient ventilating air is present to permit drying. The last of the “D”s is arguably the most important: durability. Making durability a primary concern when designing and constructing a building
18 INHOUSE | OCT/NOV 2013
will often dictate the use of the other basic principles. We have many standard detailing solutions, including in E2/AS1, which if used is enough to demonstrate design compliance in certain situations. Is using these ALWAYS the best way to enhance durability of a building in all situations or is there sometimes a better way? In many cases it may not make a material difference to the overall cost. Differential air pressures and their effect on a building and how they are dealt with can really affect the durability of a building. High air pressure always wants to go to lower pressure, as does positive pressure to negative. Positive pressure on a building (eg wind pushing on an elevation) will create negative pressure (uplift) on both sides of 25 degree pitch roof. Similarly on the other 3 elevations of the building air is effectively sucked off the building, negative pressure. As positive pressure
travels to negative pressure what does that mean for building wrap at external wall corners or wall to roof junctions? Should we be choking them to avoid moisture driven air being potentially sucked through the corners of a cavity system, under parapets tops or into roof spaces via barges? Similarly, air seals around windows effectively choke the high pressure outside possibly moist air being sucked through to the low pressure interior. Properly installed cladding cavities are excellent at assisting with all of the 4 “D”s, as well as providing redundancy in the system and simplifying detailing solutions. With the 2011 changes to E2/ AS1 there are now very few situations where an Acceptable Solution design will not require a cavity. The “Dry” side of a cavity is the framing side of a cavity with the “Wet” side being directly behind the cladding. Ideally all moisture should be kept to the outside of a cladding system, however if a design detail
does not make this possible then moisture should be contained on the “Wet” side. If moisture is allowed to easily and regularly get to the “Dry” side where the structural framing is it potentially compromises durability. BRANZ research has found that the size of the vents in a wall cavity is the single biggest factor in the systems drying rates. If building wrap is baggy (especially if pushed out by insulation) or the cavity batten installation hinders the airflow how does that affect the drying capabilities of the cladding system?
In consideration of all of this, as builders we need to ask the question, is there a better way of achieving a durable weathertight building? If you believe the specified detail may fail or could be improved talk to the designer and request a change to the specifications. In serious cases it may even be advisable to flag and document your concerns to the home owner and Consenting Authority. By doing so you it may assist in showing you have done your best to fulfil your obligations in case the detail fails later on.
Changes to the original design of a building such as a different cladding type, installation of eaves or a pitched roof could also be considered by a client for better adherence to the 4 “D”s, resale value or just aesthetic reasons.
Wrap Up: Our final article in the series will summarise our past articles and avenues for further information.
Suggested follow up areas for more information
Building and Housing website: http://www.dbh.govt.nz/wsinfo-for-building-professionals
The Building and Housing publications
Guide to Remediation Design Guide to the Diagnosis of Leaky Buildings Dealing with Timber in Leaky Buildings Code Watch Issue 1: October 2011
6 FREE Help Line Services For all members 1. Contracts
4. Insurance
Peter Degerholm Contract issues? Call Peter for a free 20 minute session. Ph: 04 587 0061 Mob: 021 307 232 Fax: 04 587 0062 Email: peter@calderglen.co.nz
JIM RICKARD Insurance issues? Call Jim at CBA insurances. Ph: 07 579 6259 Mob: 0274 505 528 Email: jim@certified.co.nz
2. Business Legal Issues
5. Employment
GEOFF HARDY For advice on business-related legal issues, call Geoff for a free 20 minute session. 8:30am-5.00pm Mon-Fri Ph: 09 379 0700 or junior lawyer Anastasiya Gutorova during business hours Ph: 09 970 9568
Danny Jacobson TRUDY MARSHALL For advice on employment related issues, call for a free 10 minute session. Ph: 07 928 0529 Mob: 021 857 529 Email: trudy@e2law.co.nz
3. General Business Accounting or Tax
6. Health & Safety
STEVE BROCKLEBANK For general business, accounting or tax issues you can contact Steve Brocklebank of PricewaterhouseCoopers. You must identify yourself as a CBANZ member and any information you disclose will be treated with confidence. Call Steve Ph: 03 470 3615
GREG WATTS For advice on any health and safety issues, call Greg for a free 30 minute session. Ph: 0800 555 339 Email: info@hazardco.com
INHOUSE | OCT/NOV 2013 19
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20 INHOUSE | OCT/NOV 2013
GIB® is a registered trademark.
FEATURE: EMPLOYMENT AND ENVIRONMENTAL LAW
Recent employment court case impacts on pre employment job trials The below content is by its nature general, and is not intended to be a substitute for legal advice.
This month we have decided to write about a recent case which we believe will be relevant to CBANZ members. On 16 August 2013 the Employment Court issued a decision which impacts on an employer’s ability to trial or practically test job applicants prior to deciding whether to make an offer of employment. The case involved a Nelson salad bar. The employer claimed that the person had simply been taken on for a short period to assess her skills before deciding whether to offer her employment. This was never offered because the employer believed this person had taken money from the till so she sent a text saying there was no job for her. The person then took a personal grievance case. When the employer was unsuccessful in the Employment Relations Authority, it appealed the case to the Employment Court. The Court found that there had been an offer and acceptance of short fixed term employment (for the length of the trial/test period) and that because the mandatory requirements for fixed term employment had not been met, this was deemed to be permanent employment. The employee had then been unjustifiably dismissed from her employment. The Court put emphasis on the fact that the person was integrated into the business while carrying out the work and that the business benefitted from the tasks performed as the person made salads, served customers and the like. The Court accepted that no remuneration had been agreed upon but said that the person was not a volunteer because she received some reward, which had been a free salad, and that the potential employer had intended to pay the hours trialled if employment was offered. It was suggested that employers who want to try out potential employees in this sort of manner may have to engage them as employees and then use the (up to)
90 day trial period provided for in the Employment Relations Act. We believe that employers will still be able to carry out some preemployment testing of a practical nature as part of deciding who may
included the following comment at the end of the judgment touching on the potential need for Parliament to legislate to deal with this matter – “it may be that Parliament should reconsider the scope of the restrictions
We believe that employers will still be able to carry out some pre-employment testing of a practical nature as part of deciding who may be the strongest applicant for the position available be the strongest applicant for the position available. However you will now need to tread very carefully. This will include ensuring that an applicant does not carry out any tasks that benefit your business or which are normally done by employees, and that you do not reward an applicant in any way whatsoever. We also recommend that you have an applicant sign an appropriately worded form as part of the job application process. We have a number of clients who regularly use practical testing or assessments for job applicants (including builders who may want to test a candidate’s practical building skills). We strongly recommend that you now seek advice before continuing with this practice. The potential scope of this decision is very broad as it has implications for employers who allow people to gain work experience in their businesses (for example school leavers, graduates, those who have a practical component as a requirement of obtaining their qualification) and who use internships, a practice common in some industries such as the medical profession and pilot training. The Court was aware of these potential implications as it
that it wishes to impose concerning work trials and how best to both prohibit the abuses of these that can occur and allow reasonable, practicable, and fair assessments of potential employment to be undertaken by both parties” So watch this space!
Trudy Marshall & Danny Jacobson Part ners at Employment & Environment Law, Barristers and Solicitors, Tauranga. Trudy and Danny operate our Employment Helpline for CBANZ members: phone: 07 928 0529 They have also previously produced a Guide for Employer in the Construction Industry s which CBANZ can send out to any members on request.
INHOUSE | OCT/NOV 2013 21
FEATURE– Centrespread
Shared Living “A Solution for Property Ownership”
Shared living for The possibilities are endless...
Shared Living ‘A Solution for Property Ownership’ As people become educated in any market they expect more. Car buyers a few years back were told electric windows, air conditioning and ABS brakes were additional extras – now they are standard. In the housing market concerns for buyers are energy efficiency, insulation, double glazing, and no leaks. Most buyers are not yet expecting two master bedrooms with en suites, a nook, and kitchenette – but they will be, says Reagan Douglas.
22 INHOUSE | OCT/NOV 2013
Why should people live alone, Shared Living Solutions is offering designs intended for extended family living from the outset. Privacy and comfort are a prerogative in designing for two sets of residents or owners. Reagan’s legal team have developed a Property Sharing Agreement for multiple owners. Reagan says they have recently developed a more affordable three bedroom 220m2 design intended for people looking to house relatives or
for people looking for a way to reduce mortgage payments. “We are trying to offer a new way of living in homes where a house can give you an immediate return on your investment,” says Reagan. “Capital gain on houses are only realised when you sell them. With a Shared Living Solutions house you have options for your house to earn a return from the day you walk in the door.”
the future
“Shared Living Solution homes differ little from other good quality houses, but they benefit from the options you have with Shared Living in mind.� Shared Living designs incorporate residential wings separated by the main living area. This gives the house a sense of privacy for its owners and
creates zones more practicable for sound proofing.
be an office, study, nursery or private sitting room.
The accommodation wings each include a master bedroom and en suite, a private room called a nook is attached to each master bedroom. The nooks are an additional private space that can
Shared Living Solutions is about sustainable growth for our community, future proofing our assets and above all else offering financial control to its owners.
INHOUSE | OCT/NOV 2013 23
FEATURE – Centrespread: Our History
Shared Living Solutions Our History
SHARED LIVING SOLUTIONS
I’m sitting in my stepdaughter’s flat, overlooking an impressive joinery workshop in Turangi. I’m reading an article in the Taupo Times on housing, how prices are rising and Taupo is becoming unaffordable. Its mid-winter 2005 I relate that back to Tauranga, my home town and place of work, I recall the latest Property Value growth for Tauranga is 24.3% (figures obtained from Quotable Values), and I start to ponder the future of our industry with such high returns. I had just sold a residential property and was patting myself on the back. Is there a problem here I wonder. But hang on, if I was doing well so was everyone else “right”. With a little more contemplation and a another coffee by the fire I start to visualise what will happen if we continue with huge capital gains and rising prices for the entry level home owners. If we continue with such high returns, the building industry will falter and work will dry up due to unaffordability. This I am sure of. Let’s back track a little; I started business in 1987 the year of the stock market crash. So I have some history to call on and I have built many houses so I ponder what I can do. The problem of affordability will come soon if the trend continues. The questions I ask myself: how will our future generation afford to own a home? And how will our generation be placed at retirement? The answer is a complex one, with many variables with living styles and personal circumstances. One thing is certain we
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cannot continue with 24% growth. One solution was staring me in the face. Why do families not live together? Why do kiwi not realise the benefit in sharing the cost. Surely we can see how common it is in other parts of the globe. And yet most young people start out in flats sharing with others. Why not pool resources. By now my coffee is cold but I am engrossed in an idea of pooling family to live together which by definition will create a stronger financial position to lenders and less financial pressure. Once the idea was discussed with the family, a tidal wave of possibilities emerged with the concept of shared living. The key to making it work I believe lay in private spaces and noise control. I set about drawing ideas on paper and over the next twelve months formalised a concept I thought may work well. By 2007 I had changed our building company name from Doncastor Builders Ltd to Shared Living Solutions Ltd and in July of 2007 we broke ground for the first show home to be built in Tauranga. The “Labasa Show Home” project was new and exciting with a four bedroom east wing/west wing concept, large kitchen/dining/family room, separate media room, two master bedrooms with
en-suites, nooks and two kitchenettes, lots of storage and our new concept of noise controlled walls and solid core doors. Leap forward to July 2011 and Tauranga City Council have decided it would be a great idea to impose a Development Contribution on secondary dwellings ranging from an additional $26,980.00 gst inc for a two bedroom add on in Pyes Pa West to $15,660.00 gst inc in Papamoa. Potentially game over for the idea and the wishes of people to join forces. Two written submissions to the Tauranga City Council Ten year plan were received in 2012, one from Shared Living Solutions Ltd and one from GJ Gardner Homes. Both opposed the current ruling and sought the development contribution on secondary dwelling attached to the main dwelling waivered. I was invited to speak to the Tauranga City Council Hearing Committee on the matter and spent time after my oral submission with councillors reinforcing the need to encourage our concept as an alternative to the problem of affordability, pressure on urban growth, further pressure on infrastructure, and the pressures on first home buyers.
TM
In February 2013 the Tauranga City Council removed the secondary development contribution on attached dwelling from its District Plan. I would like to add a big thank you to all those councillors who supported our ideas. Shared Living Solutions Ltd opened its second show home “Sierra” in April 2013 with more attention to the needs of people. After hosting our first show home and gaining lots of comments from the public I have implemented further changes to “Sierra” Our clients were asking for specific things and these seem to be repeated with each job. We have now made standard: insulation to all walls, including garage and garage doors, also double glazing and carpet in the garage. I have viewed many garage ceilings over my career and have always been disappointed in the lack of care in this room, where ceilings have peaked and cracked through lack of insulation and poor fixing methods by the builder. I believe the garage should be no different to the rest of the build and the same level of attention should be awarded to its construction. We have also started solid nogging in toilets and showers for future railing, trimmed for 810mm doors throughout to provide better access. When landscaping we allow 1200mm wide footpaths that gives confidence to wheelchair bound people. Power points and central vac at 500mm off the floor allows more comfort for aged residence and people in wheelchairs. Ramps instead of stairs
make it easy for everyone especially where decks are concerned. We aim to make our houses more accessible for people with disabilities and our aging population. This kind of discipline fits well with our product. Attention to detail is a lesson I learnt well from my time in the joinery
know more about the plan and have an informed knowledge of every wall and every break in the floor. I scientific calculator becomes part of their tool belt and I love to see my staff solving problems using trigonometry. Moving forward in our industry will require architects, game changers and
If we are going to house our future generations I believe the solution lies in financial confidence for our first home buyers today. Our industry needs to create an environment where young people can enter the market with confidence. factory where I served my time making wooden joinery. Accuracy, little waste and detailed methodology was instilled in my youth and this has served me well in my own business. “Sierra” our latest show home is constructed with a conventional concrete block base. The site had a metre cross fall and so posed the question of rib-raft or concrete block foundation. Not wanting to retain the boundary due to the existing timber fencing and the neighbouring house that is already cut down below ground level I make the call for concrete block foundation and concrete floor.
stake holders to approach affordability, temperature control and sound with a different mind-set. If we are going to house our future generations I believe the solution lies in financial confidence for our first home buyers today. Our industry needs to create an environment where young people can enter the market with confidence. If our industry can meet their financial and living requirements then I believe the future is a bright one. Shared Living offers one such option to a complex problem.
Sierra was cut on site, a practise uncommon in today’s busy world. This style of building imprints the plan firmly on our staff and hones their skills. I find they
What Shared Living Solutions clients say about them...
“We first met Reagan Dou when we moved to Tau a in 1988 . Reagan had in Mount Maunganui, theglas a show home home was purchased by a rang building inspector from Aucbuilt intended moving there on thei kland, the r retir le eme nt home in the interim. It was a lovely place a year later and we were fortunate enough to rentcoup thei r and extr eme ly well built quality. We were not in the market to build with lots of attention to detail and ours elves at that time, we we would get back in touch with Reagan ys considered that if we . We remained impressed withalwa built over the years. other homes we noticed he did In 2003 the opportunity cam along for us to build our dream hom on quite a diffi although we considered other ebuild cult site and Reagan was successfully choseen house building project. Reagan onceers to oversee and run our agai n did a superb job, not only as project manager informed of every process and stage but , keeping us also as a hands on builder with mile to achieve fabulous end his apron on going that extra resu lts. We are delig hted with our home, it's a pleasure to live in and we would have no hesitation in recommending Reagan.”
Shellie & David Evans
INHOUSE| OCT/NOV | OCT/NOV2013 2013 2525 INHOUSE
26 INHOUSE | OCT/NOV 2013
FEATURE: Advantage Business
Advertising, Publicity and PR for the SME Hell, Condoms and Marketing clout. You’d be surprised how many business owners don’t distinguish between Advertising, Publicity and PR. They frequently assume that their main promotional activity can only be through paid advertising, and don’t even consider investigating other options. A convenient way of thinking about the different approaches is that Advertising is always paid for, PR is usually (but not always) paid for, and Publicity is usually free. Of course all three overlap, and a strong advertising campaign will generate both PR and free publicity. A good illustration of that principle in action is the then notorious “condom” promotion a few years ago carried out by the Hell Pizza chain. The actual “condom” promotion, billboard and TV campaign was of course paid for – but the promotion generated such a strong reaction that the newspapers, radio talkback and TV news magazine slots were full of it for days, generating lots of free publicity and exposure at no cost to the company: Far more than could have been achieved by any normal amount of paid advertising. How does this translate to practical tips for the SME market without a massive promo budget? Well, the first thing is to understand that these three promotional strategies are linked – and that the biggest bang for your buck will come from a promotion that uses and generates energy from all three strands. When the budget is limited – you need to ensure the biggest possible result from every single dollar. First of all – know your market and define your “segments”. The best way is to carry out a simple segmentation exercise – starting from either your main product groups or your main customer groups – defining either will help define the other!
Advantage Business has developed a simple one page segmentation tool to help define
• your main customer groups, • their product usage, • the problems you solve for them, • the message that will attract new customers in that group, and
• the most likely media channels and methods to catch their attention. The final parts of the exercise, the message and the media, is where you start to do some serious thinking around what sort of Publicity and PR you might generate in this segment. For example, if you are selling sports equipment, then in addition to your normal advertising effort, you might consider sponsoring a local sports identity or team, or a sports event of some sort. The publicity that this generates would be backed up by Press Releases discussing the problems faced by young people entering the sport and being unable to attract sponsorship, and possibly paid Advertorials offering advice on how to choose the best equipment or similar issues. Co-ordinating your advertising with significant local events, your Press Release, Advertorial campaign and Sales Promotion generates significant impact.
flyers detailing their products, skills and machinery to selected purchasing officers (paid advertising), backed up by a strong (paid) PR push with Advertorial space in an engineering magazine, as well as publicity from either a new product launch or possibly sponsoring an engineering competition for apprentices. The key is to ensure your target customers see your name popping up from different sides – not just in advertisements. You will seek to be seen as:
• A knowledge holder, • Someone to solve their problems, • An enthusiast for the industry and/ or products,
• Passionate about the results your customers can achieve by using your products. You won’t do all that with just an ad in the Yellow Pages! All our programmes are registered with NZTE’s “capability voucher scheme” so you may be eligible for financial support in taking action! www.advantagebusiness.co.nz
Remember the “Rule of 9” – a potential customer needs to be exposed to your message at least 9 times – as they only see 1 in 3 promotions, and will only respond after seeing the message 3 times. As another example, an engineering company might send out promotional
INHOUSE | OCT/NOV 2013 27
FEATURE: Beacon Pathway
Reviewing house plans
nlight frosem u s k c lo b s e Garag ern faces of the the north . apartment s
By Lois Easton, Beacon Pathway Inc
Recent reviews of house plans have picked up some common mistakes that would impact the warmth, ventilation and efficiency of the home in the future. I’ve been asked to comment on a few house plans recently from a house performance perspective. It’s a different way of looking at plans – more about whether the design will bring the future homeowners comfortable temperatures, clean healthy air and a house that is resource efficient (and therefore cheap to run). The plans I’ve reviewed recently came from designers. I’m sure they looked great. However, they made some basic errors which would not have had a great result for the homeowners. It occurs to me that, as builders, you may sometimes have the opportunity to have input into house plans. If you do, it’s worth thinking about how the design will improve or impact the warmth, ventilation, and efficiency of the home. Here are some of the common problems I’ve noticed.
Not enough sun One problem I’ve seen reasonably often is not orienting a house toward the north. It’s not unusual to find
28 INHOUSE | OCT/NOV 2013
double garages on the northern aspect cutting off much of the light and sun into the house. As the sun is the only free heating available to households, living areas and bedrooms need to face north with most glazing on this side to let the sun penetrate into the house. Putting the garage to the rear of the site with access down one side to open up the northern façade is one option.
Too much glass Although the winter sun is very welcome, care needs to be taken with western oriented glazing particularly in northern New Zealand. Overheating is a significant and growing problem in new housing where higher insulation levels, a more airtight construction methodology and inadequate ventilation have resulted in overheating issues in almost every house that has been studied. Overheating is defined by CIBSE (Chartered Institute of Building Services Engineers) as temperatures
exceeding 28°C for living areas and 26°C for bedrooms for more than 1% of the occupied hours. Several homes studied had those temperatures for more than 20% of the occupied hours during summer – they were real hot boxes and made life for the homeowners unpleasant. Unprotected western and northern glazing is particularly a problem in bedrooms, with the spaces heating in the late afternoon and then overheating in the evening and overnight. This problem is often compounded in two storey homes, where heat rises and becomes trapped in the upper floors. Large windows to the west should be avoided, and any northern western facing windows should have overhangs or eaves to keep the hotter summer sun out. Tinted glass is another option for western windows, though care is needed to ensure the room isn’t dark in winter. Getting the right size windows is generally the best option. Where western windows are needed,
es, Croft in windowttfrleam Passive vennts es, Sea Place Tow hom
locating them higher up and closer to the eaves is a good way to go. That way they will still provide light, let the winter sun in but let less sun in during late summer afternoons.
Poor ventilation Cross ventilation is another way to prevent overheating. Designs need to include windows or other openings which can be left open to create breezes through the house. This is especially a problem in bedrooms where there is often only one window. It is also increasingly a problem in newer homes where sliding or stacking doors are favoured over windows. With doors, homeowners are not able to leave a window securely open while they are away from home. Closed up and unventilated, the house is very hot and takes much longer to cool down. It is worth considering either including double latches or security stays on windows so that they can be left open, or specifying passive ventilation systems such as wooden louvres or built in vents in the windows (e.g. a super-vent system). We also recommend that bedrooms have two windows on adjacent or opposite walls so that air circulation is more achievable. With two storey homes, even more care is needed to ensure that adequate stack and cross ventilation is provided. Although it is common
Windo s t ha t c a n allow vw be entilatio n t hrousgafely lef t open h o u t t he da y .
to install security stays on upstairs windows for improved safety, this means the windows can’t be opened fully to ventilate the house. A better option is to provide some higher windows upstairs which are able to be opened fully and left open in summer, so that hot air doesn’t build up during the day.
is a concern, this can be overcome by using higher thinner windows and/ or with obscured glazing. In most instances, these windows should still have opening sashes that would assist with natural ventilation and overcoming summer overheating problems in upper stories.
No windows
About Beacon Pathway
Any plans I see which have rooms with exterior walls lacking any window raise a red flag for me. Bathrooms, in particular, are liable to suffer from a lack of ventilation, leading to mould and dampness. A lack of natural light can have the unintended energy consequence of lights being needed during the day and left on. I’ve seen this most often in larger developments where windows are located only at the front and rear of houses. Depending on the orientation of the house, a lack of side windows can have a detrimental effect on the liveability of the houses with little solar gain, limited light penetration and compromising of the ability to regulate temperatures through window opening.
Beacon Pathway is an Incorporated Society committed to transforming New Zealand’s homes and neighbourhoods through research and demonstration projects that show how to make homes more resource efficient, healthier to live in, adaptable, resilient and affordable. For further information about Beacon Pathway visit: www.beaconpathway.co.nz.
Windows of appropriate sizes should be included on all aspects of the houses. It is important to be able to naturally ventilate rooms and to manage comfort levels so, where feasible, openable windows should be available in every room. Where privacy
INHOUSE | OCT/NOV 2013 29
Put them on the line boys.
Enter the challenges In 2012 Andrew Higgins won the Top of the South regional component of the ITAB apprentice Challenge. He went on to take second place in the National Competition which we at NMIT were thrilled with. In 2013 Andrew again entered the challenge only to be beaten by Hamish Griffith. Andrew was very supportive of Hamish and his win. Hamish went away to the National Challenge and was rewarded with first place overall. Which again we at NMIT were thrilled with. Both apprentices this year entered the Master Builders in association with Carters Top of The South regional competition. I had every confidence in both these boys as they had experienced this sort of competition before but more importantly were both very good apprentices with extremely high ability levels, confidence and in general very pleasant young men. After a small amount of pre competition grooming, making sure that they had their tools sharp, tidy tool kits and reminding them that when they were site visited they inducted the judges into the site, we waited for the judging day to arrive. Both apprentices felt they interviewed well and that the judges had made favourable comments in their feedback. Prize giving was on Thursday 5th September. There were 9 apprentices entered into the competition with only the two from ITAB. When each apprentice was introduced it was clear there was certainly a high level of apprentices coming through and it was great to see several of them were from the commercial sector. As with any contest like this the lead up to the announcement was quite drawn out adding to the tension
30 INHOUSE | OCT/NOV 2013
already in the room. I was sitting next to Andrew and could sense the nervousness coming off him. Then here it came. 3rd place, Aaron Mitchell. A young man training with BCITO. I had recently had the pleasure of talking to him while visiting another ITAB boy. I was impressed with his story and pleased to see him take 3rd place. My heart was in my mouth now! We had only entered two and there were only two places left. 2nd place. Hamish Griffith. Yes! A place, but then I got a horrible feeling. This guy had taken out 1st in NZ this year and now he was second in the regionals. What did that mean for Andrew? Was he good enough? I know Andrew well and where he has come from as an apprentice. He is good! Good enough? Only time will tell now. After a little more drawn out talk about how well everyone had done it was time.
1st place goes to... Andrew Higgins!!!! Yes, 1st and 2nd in the Top of The South. Andrews employer Brent Dixon of Dusty Builders was so proud and made a great speech, one he has made before when another one of Brent’s apprentices, Nick Skeggs achieved the same result in 2011. An awesome achievement considering I had had a discussion with Brent not long after Andrew had started with him that if Andrew did not sort out a number of issues he was gone.
Speaking to Hamish after, he was extremely supportive of Andrew and wished him all the best. Hamish himself is onto an incredible opportunity after recently forming a partnership with his employer and embarking on a spec house project together. I wish them all the best. To these two apprentices, I know they will go on to be great builders, employers and players in the building industry. They both have a big future ahead. To all our other apprentices both locally with NMIT and nationally with ITAB – Go to work every day and achieve something great, learn something, hang a door, fit your first window, line your first room. Do something each day that impress you. It is a great industry and if you give a lot now it will give a lot back in the future. Although I never entered these competitions because they never existed I encourage you to challenge yourselves. Have a go at these competitions – nothing to lose guys. As someone said to me a few years ago: There are three types of people in this world 1. Those who make things happen. 2. Those who watch things happen. 3. Those who stand there and say What the f@*k just happened? Be in the top two at all time guys! Steve McIntyre and Andrew Woolley - Very proud NMIT/ITaB Tutors
d ixe m ith w ed ish fin w no is ar in m se x Bo The last Tool and ce an nd te at gh hi d ha s ea ar e m so – ce at tendan others not so good. i te (lef t) eme Whvelopment Graeme White – Membership Deve
lopment Manager South Island
ut ever yone that attended went I would go as far to say that just abo more s on how the make their business away with at least a couple of idea a ing runn in ing train al had any form successful. Although most have not the in only not l, ona essi prof e e and mor business they are becoming mor e, but also the way they run their offic sites ding buil own r thei run they way ner. man l ona essi es in a much more prof and they are presenting themselv will ges that are continually coming it As we move forward with all the chan reap will that e plac in ems syst l essiona be the ones that adapt and put prof . ards the rew g your use that it was a good idea to brin Buster mentioned in the last Inho this ge oura enc inars – I agree and partners and staf f along to our sem es s ever yone up to speed, but mak keep only not This . whenever possible This . team a of part are they gh thou the people in your business feel as inar s. We have one more Tool Box sem nearly always has positive outcome e. ther team r you to seeing you and star ting in October. I look forward ing in numbers and I am currently ITAB’s in the South Island is still grow cover. the areas that we currently don’t working with other Poly technics in
G reambership Doeuth Island
M age r – S .co.nz Man eme@cer tified E D I FI gra Email: : 0800 CER4T 3) e 8 Phon (0800 237
B us t e r C o
(right) u Members g ht r Managerhip Developmeeny – Nort h I t sland Email: bus Phone: 08ter@cert ified.co.n z 00 (0800 23C7ERT IFIE D 843)
Kerikeri fight night was a great success. With thanks to Bevin MacCarthy (president BOI) Mark Todd (Vice president BOI) and the rest of the committee who put in a huge effort to pull off another fantastic night. A huge thank you So What’s Coming Up to all our sponsors.
For full list of sponsors and more information please go to page 10. Auckland Home Show went well again – another big effort from Grant Boylan (President Auckland) Dave Whitehead (Board member Auckland) and from the whole committee a great setup and a great way to educate the public on the Certified Builders and what we stand for. (For more information go to page 13) ITAB Provider Waiariki in Rotorua had a celebration of achievement for Raoul Ross who is the first ITAB apprentice to become qualified under ITAB for Waiariki. At the celebrations were Professor Margret Nobel (CEO), Kevin Uncles (Director), John Kelly (Head of Manufacturing and Construction), Mike Fogarty (Section Manager Carpentry), Natalie (Raoul’s wife) and myself. Congratulations Raoul welcome to the Certified Builders communit y of craftsmen. Looking forward to the Wellington home show on the 27th,28th,29th September which would have been and gone by the time you read this.
Toolbox Seminar
kicks of f on the in Rotorua check out page 4 for mo 7th Oc t re dates and venues.
Wairararpa
have Golf Day on Frida their Trade Show and y 15th November. This is to raise funds for th e Lif Mentoring. For mo e-Like Trust and Business re information on day and how you this great can be a part of it contac t Vic Jacobson 021 22 9 4929.
Waikato
are having their go lf day on November which is promising to be the 29 th of a great day out, for more infor mation contac t W ar wick LeighJames 021 225 13 54.
Wellington Certified Builders
to build a Charity are going House in 4 week s from start to finish refer page 14.
ITAB Apprentices
should start think about the New Ze ing ala get talking with yo nd Apprentice Challenge, ur tutors now an d register your interest. If last ye ar is anything to go by this is something that yo u won’t want to mi ss.
INHOUSE | OCT/NOV 2013 31
32 INHOUSE | OCT/NOV 2013
ITM Cup Launch The Plumbing workshop at UNITEC in Auckland hosted the launch of the 2013 ITM Cup on August 6. Present were the Rugby Union chiefs, a scrum of media, players representing the 14 provinces and most important, 14 ITAB apprentices who had the job of assisting the players with the construction of the plywood project. This year it was a “throne” which will grace the sideline during each game. Daniel Fuemana, Head of the UNITEC building department and Dave Brown, Chairman of Certified Builders Association were the judges. It was all on from the start with a great deal of banter and general chaos
ensuing. In some cases technique went out the door and it was win at any cost.
the end it came down to a video call by the fourth official.
The Hawkes Bay team of skipper Mike Coman and ITAB apprentice Clark Wondergem claimed bragging rights for 2013 with a fine effort although they were pushed hard by the others and in
Overall it was a fun event which gave the young ITAB apprentices a chance to meet the players, share their skills with them and generally enjoy the occasion.
ristchurch: the Year Spot ted in Ch20 12 Apprentice of Certified Builders - Zac Wilkinson
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Nelson Marlborough Inst itute of Technology (NM IT) Jaeren Claus, Build Right Ltd Jared Not t, Tasman Hom es (Nelson) Ltd George Westenra, Wilkes Construction Ltd UNITEC New Zealand (FTB ) Kieran Alderson, Canam Construction Ltd Christopher Bet tle, SMT Construction Ltd Mat thew Davies, Complet e Build Auckland Ltd Kaushal Patel, Contrac t Lan dscapes Ltd Satish Prema, UNITEC App renticeship Training Trust Luke Van Den Bogaar t, UNI TEC Apprenticeship Training Trust Universal College of Lea rning (UCOL) Paul Anderson, Noels Buil ding Mitchell Caldow, Caldow Builders
| OCT/NOV 2013 33INHOUSE INHOUSE | OCT/NOV 201333
THANK YOU The Mitre 10 Trade Team would like to thank all who attended the 15th Annual Certified Builders Conference and visited us at Stand 6.
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EXCELLENCE THROUGH TRAINING
Apprenticeship Scholarship Trust
Roger Duncan Trust Chairman of AST
Many thanks from Certified Builders Association – Nelson Region for the donation of $1000 to the Trust, it is appreciated. As has been mentioned in the past this type of support is very valuable to the continued work of the Trust. Since 1st June this year the Trustees have made 8 grants to recipients in the regions of Whangarei, Auckland, Blenheim and Nelson, which is pleasing but we are still keen to receive more applications for support.
shortly be releasing to our members information setting out the types of support the Trustees are happy to make grants on and also the simple process that is required to apply for a grant.
Work is continuing on lifting the profile of the Trust and we will also
“Supporting the Apprenticeship Scholarship Trust”
ITAB Apprentice Receives grant
SPONSORSHIP LET TER Dear Roger, Bob Monopoli has approached our Committee and presented to us the work of your Trust. Bob asked if we would be interested in supporting the work, by donating funds which would be used to assist carpentry apprentices. We are pleased to be able to endorse the work of the Trust and therefore I have arranged with the National Support Office to transfer $1,000 to the Trust ’s account to be used as the Trust deems appropriate.
Simon Lovatt an ITAB apprentice is pictured receiving his tools from Lyndon Faddy of PlaceMakers Westgate. Simon was provided a grant by the Apprenticeship Scholarship Trust towards his tool kit as he progresses through his first years study with Unitec under the ITAB framework. Simon is employed by the Unitec Apprenticeship Training Trust and Manager Joe Hede comments “Simon has a great attitude and work ethic and is very worthy of the support from the AST Trust”.
Yours faithfully Garry Nott, President Certified Builders Nelson
Left: Lyndon Faddy Right: Simon Lovatt INHOUSE | OCT/NOV 2013 35
36 INHOUSE | OCT/NOV 2013
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38 INHOUSE | OCT/NOV 2013
ASSOCIATION NEWS
New Labour Only Contracts have been released!
The role of a true labour has become less defined over recent years. The new Certified Builders Labour Only Contracts address the separation between services of labour only and that of project management, these are two defined roles and responsibilities, and should be addressed as such. This is done through a menu style selection of tasks and labour only related services on offer, with the option of appointing the services of project management now outside the scope of the labour only contract. Order online at www.certified.co.nz or post back your old Labour Only Contracts for free replacements.
There is now greater flexibility nominating stage payment options with the builder creating their own entries, giving these contracts greater flexibility for renovation and bespoke construction.
Kind Regards Jason McClintock
Split into two Labour Only Contracts, Fixed Price+ is used where there is an element of quoted work involved, and Cost and Margin for the contract that is straight charge up for services. In line with other contracts in this suite payment clauses once again require the security of a deposit to be held and applied towards payment of the final invoice. As with the Associations other contracts there is now further support with variations, insurances, guarantee and contract documents which form the basis of labour charges.
New House Ow ne
rs Satisfaction:
Did you know?
The most common method of a ho eo was from a recom wner choosing a bu mendation from m ilder fr ie nd s or family!! Over 50% of all hom range and made so eowners selected a design from a builders’ standard pl input into their housme changes as part of their an e design. By far the most portant feature on reputation of theim choosing a builder w builder. as the quality and Over 2/3rds of hom build was completedeowners called back their builder to re pa , with painting repa ir being the most co ir defects after the mmon defect. Source: BR ANZ
New House Ow
ners Satisfac tio
n Survey 2012
INHOUSE | OCT/NOV 2013 39
ASSOCIATION NEWS
CBA
INSURANCES Scratched Windows... Accidental or Faulty Workmanship?
If scratched windows are deemed to be ‘fault y workmanship’ your polic y may not cover the cost of replacing expensive glass. We have seen many examples of painters splas hing paint onto windows and scratching them when removing it, or the final clean crew doing the same, or you get the mysterious “it wasn’t me”. If this happens you may have to replace the wind ows at huge cost! Some insurers are declining the builder’s contract works insurance claims on the basis that the sub-contractor “didn’t abide by the NZ Stan dards 103.12.6.2”. This states that when clean ing glass a soft clean cloth should be used, with water and mild soap or liquid detergent. In exceptional circumstances a commercial solvent such as toluene or methylated spirit s can be used follow ed by a normal wash and rinse. They say that if this process wasn’t followed then the scratching is deemed to be faulty workmanship, which is excluded under the polic y, and the builder usually ends up having to pay! We recommend: • any glass is kept secure and covered until
the time you need to install it; • you let your painters and cleaners know abou t this problem; • you ensure they take extreme care when cleaning windows and do adhere to the standard. CBA Insurances can arrange public liability insurance that includes cover for faulty workmanship. This has a limit of $100,000 and an excess of $2,50 0.
Contact us today on 0800 237 843 for a quot e.
Jim is Managing Direc tor of CBA Insurances and has been an insurance professional for more than 45 years. He has been involved in the provision of insurance for the construction indus try for over 10 years. Contact Jim on 0800 237 843 or email: jim@c ertified.co.nz.
DO YOU HAVE THE RIGHT COVER IN PLACE? Ring CBA Insurances for a quote for our Essential
LIABILITY
PUBLIC LIABILITY + LBP + faulty workmanship + advice STATUTORY LIABILITY ERRORS & OMISSIONS (E&O) INDEMNITY
Builders Pack:
COMMERCIAL
VEHICLES CONTRACT WORKS INSURANCE (project or annua l) TOOLS & EQUIPMENT
Other cover is available, including all comm ercial and private/domestic policies
Call Gwenda on: 0800 237 843 e: insurances@cb
ainsurances.co.nz
40 INHOUSE | OCT/NOV 2013
Association NEWS
Gain Maintenance Skill Points Using the InHouse covers shown, tick inside the white circle which of these you have read to gain Maintenance skill points for your Building Practitioner licence.
February / March 2012
December 2011 / January 2012
Merry Christmas
Keep this page along with other articles, seminars, flyers of training nights as evidence of your attendance. This is the responsibility of the LBP and not the training provider.
All the tools you need for 2012 CBANZ welcomes new Chief Executive Officer – Pg 5 Common helpline questions answered – Pgs 8-9,12-13
Licensing: Site works v RBW and On site records – Pgs 8, 9
Preparing your Commmunity of Craftsmen Pgs 24, 25
Building strengthening – Pg 22
Lights ... camera ... action ...
INHOUSE Activity approved by the Registrar
October - November 2011
April / May 2012
The official magazine of Certified Builders Association of New Zealand Inc
The official magazine of Certified Builders Association of New Zealand Inc
Activity approved by the Registrar
– Pg 36
October / November 2012
June / July 2012
The official magazine of Certified Builders Association of New Zealand Inc
Do you have to provide employee protective clothing?
INHOUSE
Pgs 18, 19
The official magazine of Certified Builders Association of New Zealand Inc
The official magazine of Certified Builders Association of New Zealand Inc
CBANZ Annual Conference 18-19 May 2012 Wellington Pgs 6,7
Innovation brings success in tough times
Pgs 10, 11
Future shape of residential building in NZ – Pgs 12, 13 More legislation changes coming – Pg 22, 23
CBANZ welcomes new Chief Executive Officer – Pg 5
The LBP paper trail – Pgs 8,9
Insurance cover for LBPs – Pgs 16, 17
Disturbing trends in residential construction – Pg 12, 13
Goodbye Ken INHOUSE Activity approved by the Registrar
Our industry will miss you ... Pgs 8, 9
INHOUSE Activity approved by the Registrar
Certified Builders feature on The Block NZ – Pg 4
CBANZ member awarded Queen’s Service Medal – Pg 4
Consumerism gone mad in building – Pg 12, 13
Calling all ITaB and CBANZ employed Apprentices ...
INHOUSE
... Are you up to a – Pg 15 challenge?
Activity approved by the Registrar
Write a letter to the Editor and win – Pg 11
How to survive a complaint to the BPB – Pgs 16,17
Check out our Horris! – Pg 33
December 2012 / January 2013
NEW ZEALAND’S MOST QUALIFIED BUILDERS
AUG/SEP 2013 The official magazine of Certified Builders Association of New Zealand Inc
InHouse THE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND
NEW ZEALAND’S MOST QUALIFIED BUILDERS
FEB/MAR 2013
APR/MAY 2013
NEW ZEALAND’S MOST QUALIFIED BUILDERS
InHouse
InHouse
THE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND
THE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND
THE HEADLAND HOUSE WINNER 2013
FEATURE: INSIDE THE BARKERS {DISTILLERY} SHOP FITOUT
HOME MAGAZINE HOME OF THE YEAR
TOMIK LTD – ARCHITECTURAL BUILDERS
PAGE 20
PAGE 20
PROMOTING EXCELLENCE PAGE 34
Apprentice challenge winner fronts ITAB rebrand PAGE 37
Accommodation deals for Conference 2013 – Pg 12 Getting Code Compliance for old building work – Pgs 16, 17
WIN a Samsung Note Tablet and increase productivity – Pg 11
Boxing Bonanza for charity in the Far North – Pgs 14,15
TOOLBOX SEMINARS Keys to winning the right work
WALL INSULATION PAYS OFF
DEALING WITH MISCONDUCT
PAGE 6
PAGE 24
PAGE 34
CBI20632 Inhouse Mag Aug13_v06.indd 1
FIXED PRICE+ BUILDING CONTRACTS NOW ONLINE
15Th ANNUAL CONFERENCE MARLBOROUGh 2013
ChECK OUT OUR MEMBERShIP BENEFITS
PAGE 09
PAGE 22
PAGE 43
INHOUSE | FEB/MAR 2013
The Best Tools to Build Your Business 2 Full Days – International Guest Speaker – Don’t Miss Out! 1
CERTIFIED BUILDERS CONFERENCE PAGE 6
30/07/13 12:56 PM
Friendly reminder: Be sure to check your junk email folder for invoices and statements that have been emailed to you by the Association
INHOUSE | OCT/NOV 2013 INHOUSE | OCT/NOV 201341 41
MEMBERSHIP
MEMBERSHIP BENEFITS As a member of Certified Builders you are entitled to a number of great benefits.
The Caltex StarCard® is an excellent way to efficiently manage your fuel expenses and reduce your running around costs. t: 0800 733 835 For all the info you need and a fantastic online shop check out the members section of the Certified Builders website. Simply login with your details and start exploring everything Certified Builders can offer you and your business. www.certified.co.nz
Special members price for AA membership. AA Business Care – Passenger Standard $43.00 per vehicle per year. Normally costs $67.00.
Vodafone Contact Alex Marshall on 0800 422 202 for some great business smart plans with up to one month free on signup!
Noel Leeming discounted member prices exclusive to Certified Builders.
Need some of the world’s most durable outdoor clothing for doing the stuff you enjoy? Hunting, fishing, building or sports? Grab your Swazi gears at trade price! Join Clan Swazi as a CBANZ member today and you will be able to purchase Swazi Clothing at special CBANZ prices! www.swazi.co.nz/Prodeal/CBANZ/
Harvey Norman Commercial discounted member prices exclusive to Certified Builders.
We have partnered with Fisher & Paykel to bring you discounted prices exclusive and confidential to members. Take advantage of these special prices and pass on the discounts to your clients to sweeten the deal. Check out the Certified Builders website for the latest monthly price list.
Want to become a CB member? Check out our website for all the details www.certified.co.nz
42 INHOUSE | OCT/NOV 2013
Get 10% discount on all products at Beaurepairs & Goodyear Auto Service Centres.
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MEMBERSHIP
CBA Insurances Limited & Homefirst 10 Year Builders Guarantee. Access to the resources of CBA Insurances Limited – your Insurance Brokers, and to the Homefirst 10 Year Builders Guarantee.
TOOL SEMINAR BOX SERIES Regional Trade Training and ToolBox Seminars Regular Trade Training and ToolBox Seminars in your region which are provided to both up skill your knowledge as well as teach good business practice. LBP Skills Maintenance Points are awarded for attendance.
INHOUSE Magazine The official Magazine of Certified Builders – comes to your letterbox bi-monthly bringing you up to date with issues that affect members and happenings within the Association and the Industry.
Licensed Building Practitioner We help you get licensed! We have created a streamlined process for our members to make it quicker and easier for you. We also have LBP stickers available for purchase. There is a selection of vehicle size and stationary stamp size decals. Certified Builders liaise with Council and DBH giving guidance on compliance. We have also created a great tool for builder’s onsite – a detailed Licensing Handbook which is a paint by numbers approach with all things licensing on site, so you can get on with the next job and not waste time chasing compliance documents.
Clothing As a member you can purchase a range of clothing which comes with the Certified Builders logo embroidered or screenprinted. T-Shirts, polo shirts, vests, jackets, overalls, hoodies, beanies, and sun hats all available for purchase! Why not get your company logo on your clothing too!? Millie T can organise this all for you! View our online shop under the members section of the website.
NZS3604:2011
Stationery A range of stationery available including: presentation folders, letterhead, self-adhesive logo stickers, electronic Certified Builders logo’s, invoice books, variation books, subcontractor forms, site signage and much more. View our online shop under the members section of the website.
Websites & Online Advertising It is VITAL to have an online presence in this day and age and CBANZ offers our members two different website solutions. The first option is an enhancement of your information that sits on the Certified Builders website (under Locate a Builder) which we call a Display Page (setup for $390 + GST). We list ALL of our members details to be found by consumers looking for builders (over 3,000 people per month) – here you can enhance the information by including your logo, images of past projects and even yourself and your team as well as text to build trust and interest with the consumer. You can also link directly from your Display Page to your Website (if you have one?) and if you don’t have one CBANZ can build you a 4 page website for just $695 + GST.
Get the members rate for the new version of the NZS3604:2011, E2 Moisture Manual 2011, NZS Onsite Handbook or any other Acceptable Solution.
INHOUSE | OCT/NOV 2013 43
ASSOCIATION NEWS
HOMEFIRST BUILDERS GUARANTEE BREAKING NEWS: From 1st November cover und er the Homefirst 10 Year Builders Guarantee will increase to 50% of the contrac t price up to $1,000,000. Your guarantee is still the only one backed by a licensed insurance company It still has the best cover for loss of deposit and non-completion in the market The application process has also been simpl ified, making the paperwork easier There are also some changes to the terms and conditions New
guarantee forms will be issued and must be used from 1st November. Download them from www.certified.co.nz or contact millie.t@certified .co.nz.
What’s NOT Covered By The Guarantee (Part Four) In this series of articles we explain in plain langua ge the exclusions in the Homefirst Builders Guarantee. Part Four covers exclusions (n) to (q). Whether it’s a workplace injury, disease, fire, theft or car accident, most people think “it’ll never happen to me”. Despite that, most people will have insurance agains t one or all of these things, just in case. The purpose of the Homefirst 10 Year Guarantee is the same. It protects homeowners from being out of pocket in the event that their builder is unable to finish their build. It will also pay to rectify defects, if they arise, and their original builder is no longer around to do it themselves. Like any insurance policy, there are exclusions to make clear some of the things that are not intended to be covered by the Guarantee. SECTION D: EXCLUSIONS CBL (the underwriter of the Guarantee) shall not be liable for any Claim for loss or damage: 16 (n) arising from a Contractual dispute betwe en the Builder and the Building Owner, except where otherwise specifically covered under this Guarantee and Indemnity; Explanation: The Guarantee only comes into force when the contract between the builder &
homeowner has been discharged/cancelled. There are other mechanisms to resolve contractual disputes, such as mediation, arbitration & the disputes tribunal. 16 (o) demolition of any kind; Explanation: The Guarantee is not intended to pay for the cost of demolition. 16 (p) where Variations to the Building Contract set out on the Certificate of Guarantee are carrie d out and which are not expressly agreed to by CBL; Explanation: The Guarantee covers the work set out in your original contract with the homeowner. Variat ions to this increase the cost and scope of the work. If these variations are to be covered by the Guarantee they must be approved by the Guarantee underwriter. 16 (q) where specified exclusions have been added to the attached Certificate of Guarantee. Explanation: The underwriter may choose to exclud e specific work that it considers high risk by addin g this to the Guarantee Certificate for your specific job. This article provides some clarification of the exclusi ons contained within the Homefirst Guarantee policy. It should not be relied upon as legal opinion. Interpretation of the policy is a right reserved by CBL and will depend on the specific circumstances of each individual claim. The new guarantee to be released in Novem ber contains some changes to these terms & conditions.
The Homefirst Builders Guarantee is independent ly administered by Builtin New Zealand Limited and underwritten by CBL Insurance Limited. For more information or to apply for a guarantee online visit: www.builtin.co.nz. Contact the team on 0800 237 843 or e: guarantee@builtin.co.nz.
watertightwarranty.co.nz To become a WaterTight Accredited Builde
r contact Ben on: 07 579 6259, e: ben@builtin.co.nz
44 INHOUSE | OCT/NOV 2013
MESSAGE FROM THE CHIEF
GUARANTEE YOUR FUTURE Over recent years it has become apparent that building continues to become more technical either through the introduction of new material and systems or changing laws and legislation. One other aspect of note is that our customers, the Homeowners, are lifting their levels of expectations to higher levels. Most of us are homeowners as well and we can understand that on our own projects we do look for the project ‘to go right and to be right’ therefore this lifting in expectations by Homeowners is totally understandable. In addition taking into account the increased level of hard earned dollar investment that is being made in build projects this just adds to the mix. Looking at a crystal ball I can see our customers looking for more and more comfort and assurance on their projects – before, during and after. The demand for some sort of assurance of ongoing quality after the project has been signed off and paid for will no doubt increase. There are several ways this assurance can be achieved but an obvious one is the use of Guarantees. There are many methods of protection in law for the Homeowner but providing a Guarantee for your customers is a very simple and cost effective method. Unsurprising this is where our very own HomeFirst Guarantee which is available to all our members by our associated company BuiltIn comes into its own. Make no mistake, this is a superior Guarantee to what is available in the market and some further changes and enhancements to the benefits that have been made increases its appeal even further.
Grant Florence – Chief Executive
An important note: The Board has agreed that we have a look at the method of how we undertake our annual renewals of Business Category Memberships. In the past the Association has taken a fairly low key approach on how we keep up-to- date the records of members Business Turnover levels. These levels are of course used to set annual subscription fees. We are looking to change this and you will be informed of the new methods and practices as your Annual Membership renewals are due. Obviously once this change has been completed this may have an impact on increasing slightly some member’s subscription fees, in some cases there may be a reduction in fees and others will see no change. The impact will be different for each and every member.
I urge all members to carefully consider using this Guarantee for all future projects.
As we are all part of Certified Builders Association which is a membership organisation it is obviously ‘fair and just’ to all members that each and every member pay subscription fees that are a true reflection of their business activity. This fairness is supported by the values of ‘integrity and honesty’ that we hold as an organisation.
And - guess what? – your customer can transfer the Guarantee to the next homeowner of their property- if they move on within the guarantee cover period – what an additional benefit to offer your customers!!!
We are aiming to make this change of process as simple as possible and the new process will become effective from 1st January 2014. We will provide you more information on this over the next month or so.
INHOUSE | OCT/NOV 2013 45
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