December 2015 January 2016

NEW ZEALAND’S MOST QUALIFIED BUILDERS

DECEMBER/JANUARY 2016

InHouse THE OFFICIAL MAGAZINE OF CERTIFIED BUILDERS ASSOCIATION OF NEW ZEALAND

MERRY CHRISTMAS Have a safe break and a happy New Year!

REWARDING GREAT H & S BEHAVIOUR

A TRIP TO VANUATU

DOES YOUR APPRENTICE HAVE WHAT IT TAKES?

FREE DISPLAY PAGES FOR ALL BUSINESS MEMBERS

PAGE 16

PAGE 20

PAGE 24

PAGE 33

MESSAGE FROM THE CHAIR

Welcome to the last InHouse of 2015. I’d say that everybody will be looking forward to a well-earned break after a busy year!

IN THIS

ISSUE Message from the Chair

1

From the Operations Desk

3

Toolbox Seminars

5

Around the Regions

7

Certified Plans

11

Feature: H & S Toolkit

13

Feature: Great Health and Safety Behaviour

16

Centrespread: Trip to Vanuatu

20

ITAB

22

Feature: Client from Hell

28

From the Media

38

Message from the Chief

41

Contact Farming House 102 – 104 Spring Street PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 | Freephone: 0800 CERTIFIED Fax: 07 927 7721 | Email: editor@certified.co.nz www.certified.co.nz ISSN 2463-3305

Recently Grant and I attended a Skills Summit organised by the BCITO. It is acknowledged that there is a critical shortage of skilled labour in the construction sector. The discussions we took part in showed that all stakeholders share a strong desire to address this issue.

Both secondary and tertiary institutions need to actively promote trade training as a viable career alternative to university. There is anecdotal evidence that some older trainees have already gained a degree before commencing an apprenticeship. This is encouraging as it really broadens the skillset of the industry as a whole.

We need to overcome any perceived barriers to more women becoming apprentices and utilise that largely untapped resource. An aging population means that over 4% of the construction workforce needs to be replaced each year. Building labour shortages have the potential to stall any sustained growth particularly in Auckland. If you have the capacity I strongly urge you to take on a young person.

There is also plenty of evidence from around the country indicating shortages of, and long waits for, subcontractors making it hard to manage jobs efficiently. We need to do some work on this front too.

By publication of this edition of InHouse we will have had our last Presidents meeting of the year. I always look forward to stimulating and robust debate with this important group of individuals generally resulting in some excellent decisions.

The silly season is almost upon us. That mad scramble to get things finished before the annual trek away.

These holidays take the time to reflect on how well your business performed over 2015 and consider what steps you need to take to improve on that performance in the New Year. A couple of small tweaks might just improve productivity and enable you to manage any increased workloads more efficiently. I don’t think it is going to get quieter anytime soon!

I’d like to thank Grant, the troops at Tauranga and the Board for their hard work over the year and wish all our members and their families a very Merry Christmas.

Have a safe holiday and I’ll see you in 2016 Cheers,

Dave Brown Chairman

INHOUSE | DECEMBER / JANUARY 2016

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PEACE OF MIND LONG AFTER YOU’VE LEFT THE SITE. We put all our time, energy and care into delivering reliable products, systems, services and support that help your jobs run smoothly. So you can move on with confidence.

TRIED. TRUSTED. TRUE.

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INHOUSE | DECEMBER / JANUARY 2016

ASSOCIATION NEWS

FROM THE OPERATIONS DESK Jason McClintock – Operations Manager

Taking steps towards change.

What shape is our membership in as our nation heads towards change with health and safety? I see it as either one step of knowledge or two steps of implementation as well as bridging a knowledge gap, which camp are you in?

Builders have been walloped with several H&S campaigns over recent years and so I feel we are in a reasonable position to handle the H&S changes coming into play 4th April 2016 that is; if you sit in the camp of currently implementing H&S on the site. While the change coming reinforces H&S at a site level the biggest step members will take is a knowledge gap, because much of what will be seen as “new” requirements will affect from site back up to management, that is who is off site or sit in a management level and can influence with H&S at a site level.

For members who do not actively implement H&S on site [with every trade] they will have two steps to take, the first will be a giant leap forward and that is to get systems up and running, understand and appreciate the why behind these systems and also how to implement. The next step will be to get a grasp on the knowledge gap of change.

active role in monitoring H&S of workers, then the inspector will expect to see things like hearing tests in place. My message is one of understanding and implementing what your system says, be careful of generic H&S packages if you are not prepared to implement what you have signed up for.

It might be worth looking at creating a system which you endorse and feel meets the way your operations work.

S systems if Be careful of generic H& implement you are not prepared to for. up d what you have signe tem is like a A health and safety sys promises of s lot , building contract expec ted is er ild bu the made which to deliver on.

Current verses change

Getting help, but who?

It’s one thing to have an H&S system, it’s another thing to have it implemented and working. We are seeing the shift already, I’ll explain. In the past if the builder had made an effort in obtaining an H&S package, ticked a few boxes and wrote some notes the builder was in reasonable shape. That is no longer the case, when an inspector arrives on site they will look at the H&S package and then look at the site and expect to see it playing out in practice.

Let’s face it the whole of New Zealand is about to lift its game when dealing with H&S and with it I believe there needs to be a shift in thinking and question the “why”.

I strongly recommend considering getting professional advice on the “why” and engage an H&S professional. It will take time and cost, take it seriously it has become a part of doing business, the cost is allocated to P&G and is paid for by the consumer. Many members are identifying this cost to clients so they can see that they take it seriously and operate in a professional manner. Unfortunately there is no penalty for clients who choose to avoid best H&S practice by choosing pricing which exclude H&S provisions.

If the H&S system on site says staff are included with engaging H&S activities such as toolbox meetings, the inspector will then expect to see this reflected when they talk with staff. If the H&S system says the builder takes an

Continued...

INHOUSE | DECEMBER / JANUARY 2016 3

ASSOCIATION NEWS

Here’s a test you can use as to who is a good H&S consultant, simply ask “what does take all practicable steps actually mean, and what does that look like”. If they cannot answer it in two [so you truly understand it], then look for someone else.

the average builder needs to know to get by, from here members will be able to understand - are they taking one small step of knowledge or two steps including catch up with site implementation of an effective H&S system. Check out page 5 for ToolBox Seminar information.

Here’s an example of the “why”. What is your understanding of a hazard? Don’t simply accept it when someone says you have to identify hazards, ask “but what does that mean?”

Think about it before you read on.

Keep safe as we close off for another year, “but what does that mean” well; let’s just keep an eye out for each other as we slide towards a well earnt end of year break.

Hazard – “an activity, arrangement, circumstance, event, occurrence, phenomenon, process, situation, or substance that is an actual or potential cause or source of harm;”

Compliments of the season to all members.

Jason McClintock

But what does that mean? This could be a situation where a subcontractor’s [or anyone’s] behaviour may be an actual or potential cause [or source] of harm, to either them or another person. This could be further influenced by drugs, an action or by simply not taking an action. So while no harm has occurred yet there is an identifiable source for which this could happen.

It’s about breaking down the jargon and putting it into builders speak and then physically showing members what this looks like, expect it from your H&S consultant. This is Certified Builders approach to the first round of Seminars for 2016, demonstrating the shift of H&S regulation in a practical way and will be done in conjunction with Worksafe New Zealand. We will also demonstrate how much knowledge

6 FREE Help Line Services For all members 1. Contracts

4. Insurance

PETER DEGERHOLM Contract issues?

Call Peter for a free 20 minute session.

Ph: 04 587 0061 Mob: 021 307 232 Fax: 04 587 0062 Email: peter@calderglen.co.nz

JIM RICKARD Insurance issues?

Call Jim at CBA insurances.

Ph: 07 579 6259 Mob: 0274 505 528 Email: jim@certified.co.nz

2. Business Legal Issues

5. Employment

GEOFF HARDY For up to 20 minutes of free legal advice on business-related issues, phone Geoff on 09 379 0700, Meika on 09 970 9568, or Simona on 09 969 5963, any time between 8.30am-5.30pm weekdays.

3. General Business Accounting or Tax STEVE BROCKLEBANK For general business, accounting or tax issues you can contact Steve Brocklebank of PricewaterhouseCoopers. You must identify yourself as a CBANZ member and any information you disclose will be treated with confidence.

Call Steve Ph: 03 470 3615

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INHOUSE | DECEMBER / JANUARY 2016

DANNY JACOBSON TRUDY MARSHALL For advice on employment related issues, call for a free 10 minute session.

Ph: 07 928 0529 Mob: 021 857 529

6. Health & Safety

GREG WATTS For advice on any health and safety issues, call Greg for a free 30 minute session.

Ph: 0800 555 339 Email: info@hazardco.com

CONNECTING THE DOTS

The New Year brings with it reform of the current law governing Health and Safety within New Zealand. The changes become law on 4th April 2016 - to prepare members the Association will be hitting the road with a ToolBox Seminar with a practical explanation of how change will affect building sites. This will be delivered in Association with Worksafe New Zealand.

We will also do a little myth busting regarding test and tag of electrical equipment and how visual inspection of tools can also be effective. In association with Worksafe New Zealand Certified Builders Association has developed a package for members to implement, it’s an all or nothing system so you’ll need to attend to understand how it works.

Find a ToolBox Seminar in your region Dates and locations for the 2016 ToolBox Seminars across the country are listed below.

Find a ToolBox Seminar in yourFIND region A TOOLBOX SEMINAR IN YOUR REGION In anticipation of change your Association has been working on

Dates and locations for the 2016 ToolBox SeminarsDates across the country areSeminars listedacross below. and locations for the Toolbox the country are listed below.

resources to keep members in line with changes to Health and Safety at Work Act 2015.

NORTH DATE FEBRUARY 2016 DATE 09 February FEBRUARY 2016

DAY

TIME

DAY Tuesday

Pencil it into your calendar now..

ISLAND

CITY

NORTH ISLAND

TIME 6:30pm Light Refreshments 7pm Start

CITY Cambridge

Wednesday Tuesday Monday Wednesday Tuesday Monday Monday Tuesday Tuesday Monday Monday Tuesday

5:30pm Light 6:30pm Light 6:30pm Light 5:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 5:30pm Light 6:30pm Light

Whakatane Cambridge Rotorua Whakatane Tauranga Rotorua Whangaparaoa Tauranga Wellsford Whangaparaoa Masterton Wellsford

29 February 01 March

Monday Tuesday

5:30pm Light Refreshments 6pm Start 5:30pm Light Refreshments 6pm Start

Masterton Foxton

07 01 08 07 14 08 15 14 21 15 22 21 29 22 30 29 31 30

Monday Tuesday Tuesday Monday Monday Tuesday Tuesday Monday Monday Tuesday Tuesday Monday Tuesday Tuesday Wednesday Tuesday Thursday Wednesday

5:30pm Light 5:30pm Light 6:30pm Light 5:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 5:30pm Light 6:30pm Light 6:30pm Light 5:30pm Light 5:30pm Light 6:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light

Gisborne Foxton Napier Gisborne Auckland (Remuera) Napier Auckland (Northcote) Auckland (Remuera) Taupo Auckland (Northcote) Hamilton Taupo Waiheke Island Hamilton Whangarei Waiheke Island Kerikeri Whangarei

31 March 04 April

Thursday Monday

5:30pm Light Refreshments 6pm Start 5:30pm Light Refreshments 6pm Start

Kerikeri Palmerston North

05 04 12 05 13 12

April April April April April April

Tuesday Monday Tuesday Tuesday Wednesday Tuesday

6:30pm Light 5:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light 6:30pm Light

New Plymouth Palmerston North Wellington New Plymouth Waikanae Wellington

13 April

Wednesday

6:30pm Light Refreshments 7pm Start

DATE FEBRUARY 2016 DATE 09 February FEBRUARY 2016

DAY

10 09 15 10 16 15 22 16 23 22 29 23

February February February February February February February February February February February February

MARCH 2016 MARCH 2016 March March March March March March March March March March March March March March March March March March

APRIL 2016 APRIL 2016

Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments

Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments

Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments

6pm Start 7pm Start 7pm Start 6pm Start 7pm Start 7pm Start 7pm Start 7pm Start 7pm Start 7pm Start 6pm Start 7pm Start

6pm Start 6pm Start 7pm Start 6pm Start 7pm Start 7pm Start 7pm Start 7pm Start 6pm Start 7pm Start 7pm Start 6pm Start 6pm Start 7pm Start 6pm Start 6pm Start 6pm Start 6pm Start

7pm Start 6pm Start 7pm Start 7pm Start 7pm Start 7pm Start

SOUTH ISLAND

Waikanae

TIME

CITY

TIME 5:30pm Light Refreshments 6pm Start

CITY Greymouth

Wednesday Tuesday Tuesday Wednesday Wednesday Tuesday Tuesday Wednesday

5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light

6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start

West Port Greymouth Twizel West Port Timaru Twizel Christchurch Timaru

23 February 01 March

Tuesday Tuesday

5:30pm Light Refreshments 6pm Start 5:30pm Light Refreshments 6pm Start

Christchurch Wanaka

01 08 02 09 08 15 09 16 15 21 16 22 21 29 22

Wednesday Tuesday Tuesday Wednesday Wednesday Tuesday Tuesday Wednesday Wednesday Tuesday Monday Wednesday Tuesday Monday Tuesday Tuesday

5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 6:30pm Light 5:30pm Light 5:30pm Light 6:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light 5:30pm Light

6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 7pm Start 6pm Start 6pm Start 7pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start 6pm Start

Cromwell Wanaka Dunedin Cromwell Queenstown Dunedin Winton Queenstown Invercargill Winton Blenheim Invercargill Nelson Blenheim Christchurch (Rangiora) Nelson

5:30pm Light Refreshments 6pm Start

Christchurch (Rangiora)

10 09 16 10 17 16 23 17

February February February February February February February February

MARCH 2016 MARCH 02 March 2016 March March March March March March March March March March March March March March March

29 March

DAY Tuesday

Tuesday

SOUTH ISLAND

Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments

Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments Refreshments

WWW.CERTIFIED.CO.NZ

www.certified.co.nz www.certified.co.nz

INHOUSE | DECEMBER / JANUARY 2016 5

ASSOCIATION NEWS

HEALTH AND SAFETY REFORM

ARTICLE

THE ABSOLUTE ESSENTIAL HEALTH AND SAFETY TOOLKIT Enclosed within your InHouse magazine is a complimentary copy of your own pocket size guide titled The Absolutely Essential Health and Safety Toolkit.

Don’t let this little gem get buried in the pile of Health and Safety papers mounting up in the office. It’s worth a read, taking to site and used to guide toolbox meetings.

Why do I consider this to be a valuable bit of kit?

With forthcoming Health and Safety changes I have been in search for the threshold of what will be accepted as the “average” builder’s state of knowledge. As small as this Toolkit might be, it tag teams nicely with builders Health and Safety packages as provided by Hazard Co, Site Safe or local H&S consultant. With these two working in tandem I believe the threshold of average has been meet.

ARE YOU IN THE KNOW? Recently Certified Builders Association popped a Christmas gift in the post to members. A complimentary copy of Guide to tolerances, materials and workmanship in new residential construction 2015.

The Association considered this booklet a valuable tool and so we set out in search of an industry partner who thought so as well. Who else but your building partner Carters, shared this vision and together we set about ensuring a copy would make its way into the office library of each Business Member of Certified Builders.

Largely catering for ascetic issues, rather than compliance problems. This booklet will guide builders and clients towards industry acceptable levels of finish, targeting defects raised within the 12 months defects period introduced through the consumer protection measures which came into force 1st January 2015.

Certified Builders Association was involved with the industry advisory team for this defects guide.

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INHOUSE | DECEMBER / JANUARY 2016

The questions and resources available through the QR codes will help create “implementation” of the health and safety pack on site, this is an important aspect going forward. I believe members who understand and implement these two resources will be in great shape with forthcoming changes in health and safety.

Jason McClintock Operations Manager

AROUND THE REGIONS

GISBORNE 140TH AGRICULTURAL & PASTORAL SPRING SHOW

Certified Builders Gisborne members L-R Steve Craill, Brendan Fry, Steve Candy

The local Gisborne region had a stand at the recent Gisborne 140th Agricultural & Pastoral Spring Show held 16th - 18th October.

The Agricultural and Pastoral Association Spring Show combined a carnival atmosphere along with displays and demonstrations from the prosperous rural sector of Gisborne and the East Coast of New Zealand.

OFFERS

TRADE

December 15/January 16

Gisborne President Brendan Fry, along with Steve Craill and Steve Candy promoted Certified Plans, ITAB and the Association.

Thank you to National Support staff for their support - Julie Thomas (Certified Plans) and Shane Ririnui for support at the event. A huge thank you also to all members who helped make this event successful – it was a big weekend.

Brendan Fry, Gisborne President

GET FIRED UP WITH A

FREE

SIZZLING SUMMER BBQ PACK!

Simply spend over $2,800 (excl GST) on timber fencing or timber decking and receive a FREE BBQ and BBQ toolkit!* *EXCLUDES COMPOSITE DECKING. SEE CARTERS’ DECEMBER 2015 / JANUARY 2016 TRADE OFFERS MAILER FOR TERMS AND CONDITIONS. ENDS JANUARY 2016.

See Carters’ July 2015 31 Trade Offers mailer for Terms and Conditions. *PROMOTION

INHOUSE | DECEMBER / JANUARY 2016

7

NAIL THE WHOLE JOB WITH US From the foundations to the fenceline you can get the whole job done with Mitre 10. We can supply and deliver your complete build, sort out any special orders, and help make the whole job go as smoothly as possible.

mitre10.co.nz/trade 8

INHOUSE | DECEMBER / JANUARY 2016

AROUND THE REGIONS

CANTERBURY GOLF DAY 2015

Although we got off to an overcast and cool start to the day, by late morning the sun was out and all were happy. With a large field of 92 players, there was plenty of opportunity to network with fellow tradies and supporters. Once again, our major sponsor was Hamptons ITM. We had excellent support from local businesses, many of whom also contributed to the prize table. Having plenty of food available courtesy of Blacks Fasteners and Oakley’s Plumbing Supplies meant the troops were well looked after.

We provided the drinks, which were ably ferried around the course via golf cart by Chairman Dave Brown and others.

ACC also provided us with 200+ bottles of water, which was much appreciated.

Pictured is Andrew Young being congratulated by Dick Van Hilten from Hometech. Andrew received a ‘Fakro’ roof window and flashing kit by winning a keenly-contested putting competition. Also big thanks to the other generous contributors to the prize pool ~ Winstones, Paslode, Resene Rockote, Hilti, and Blackwell’s Mazda. Thanks must also go to Envirowaste for providing wheelie bins around the course at no charge ~ made for a happy green-keeper.

The quality of golf was at times dismal (me being a good advert for taking up a different sport), but by the end of the day all seemed to have had a good time and we hope to do it all again next year.

Pictured above: Graeme White, Richard Poff, and Darin Hammond ready for the day. Right: Andrew Young and Dick Van Hilten

INHOUSE | DECEMBER / JANUARY 2016

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REFLECTING ON CERTIFIED PLANS IN 2015 It’s been a great year! Our membership continued to grow as did the number of completed builds from the Certified Plans range.

179

12

MEMBERS

158

COMPLETE BUILDS

LOCATIONS MARKED

FOUNDATION MEMBERS

21

MEMBERS SINCE LAUNCH DATE 2014

www.certifiedplans.co.nz

10 INHOUSE | DECEMBER / JANUARY 2016

CERTIFIED PLANS

Consistent online media campaigns were run throughout the year increasing the number of hits and interest our members were receiving and website optimisation for mobile devices was completed. ITM, PlaceMakers and Carters came on board with pricing templates thus making turnaround times quicker for pricing.

Our new concept plans have been confirmed which will increase our design suite to 32.

Whilst we had hoped these new plans would be released pre Christmas we incurred some delays that influenced this deadline. Our revised timeline is to have these plans along with supporting material for the homeowner out to our members in the first quarter of next year. These designs will certainly be worth the wait and will fill a number of gaps our members have requested we address e.g. designs for smaller sections, sloping sections, smaller rural properties etc.

Conference of course was a big highlight and this year we had internationally recognised sales speaker, Bill James complete a sales seminar for our members. Those that attended the seminar will hopefully have immersed Bills sales techniques into their day to day routine when engaging with a potential Home Owner about Certified Plans and are now generating a “Contract from a Contact” through website enquiries.

For those who didn’t attend the session we thought it invaluable so we have added the video footage taken on the day to the Knowledge Centre in the Tool Shed on the Certified Builders website http://www.certified.co.nz/members/cbanz-knowledgecentre/video-library/2015-conference-videos

Bill James

2016 will unfold to be another great year as we continue to grow Certified Plans. We wish our members and their families all the best for a safe and Merry Christmas and look forward to a prosperous, positive and productive New Year.

Note from a Happy Certified Plans Member

From our Newest Certified Plans Member

DEON NEVILLE, D Build, Waiuku

BRENDON BARNETT, BB Construction Limited, Palmerston North

“The plans are going really well. With all the clients I have showed them to there is at least one or two plans every time that suits what each is looking for! Well done to the design team for a good variety!

“Have received the Start-up Pack… WOW I never thought it would be this involved and comprehensive, so very impressed! Working through a lot of items now and I am looking forward to getting underway”.

Cheers, Deon Brendon Deon has completed one Certified Plan build and has several more underway.

NEW MEMBERS! Qualified Building Solutions Limited, Troy Jury, Auckland.

BB Construction Limited, Brendon Barnett, Palmerston North.

For further information contact Julie at National Support Office: julie@certified.co.nz 0800 237 843 www.certifiedplans.co.nz

INHOUSE | DECEMBER / JANUARY 2016 11

12 INHOUSE | DECEMBER / JANUARY 2016

We all know building sites are risky places. There are a hundred and one things that can go wrong and keeping on top of all those risks isn’t easy.

The best kind of risk is one you avoid altogether. Working on the back of a truck creates risk – do as much preparation work from ground level as possible.

That’s where WorkSafe New Zealand’s Absolutely Essential Health and Safety Toolkit for Small Construction Sites can help. It’s a starter-course in the basics of good health and safety practice.

• Do you have a safe way to get up and down from the truck?

• Are you providing safety footwear with a good grip for your employees?

You can’t build without the concrete, timber, glass or whatever other materials you are using – but shifting that material is a major workplace risk all by itself. And it’s not just throwing your back out lifting a bag of concrete. All too often WorkSafe finds itself investigating serious and even fatal incidents where workers are crushed by falling materials or being struck by forklifts.

A lot of construction jobs require excavation work. You’ll be digging out and clearing away soil, rock and other fill-material. And you may be using some pretty serious machinery.

Whether you are shifting materials you can make things a whole lot safer with a bit of planning. Before you start ask yourself if there are heavy items, such as kerbstones or concrete lintels, that could cause problems if you move them by hand. If there are can you: • Choose lighter materials?

•U se trolleys, hoists, telehandlers or other gear to minimise manual lifting?

•O rder materials such as cement in units that are a manageable weight, say 25 kg bags?

•A void the repetitive laying of heavy building blocks or other masonry units (weighing more than 20 kg)?

Make sure anyone who might need to do heavy lifting has been trained to do so safely. That’ll help from the moment materials arrive on site – or even earlier if you or your crew loaded the materials for transport in the first place.

• Have you checked the load has not destabilised in transit?

• I s there an exclusion zone around the loading/unloading area?

•H ave you planned your method of unloading and picked a safe spot to do so?

•H ave you picked the right lifting equipment and does it have a current annual certificate?

Think about the risks before you start – such as collapsing walls, people or vehicles falling into your excavation site and how workers will get in and out safely.

• Is there a support system in place for the excavation, or has it been sloped or battered back to a safe angle?

• Is a safe method used for putting in the support, without people having to work in an unsupported trench?

• Are there barriers in place to stop people and vehicles falling in?

• Do you have adequate stop blocks in place to stop tipping vehicles falling in?

• Could your work affect the stability of nearby structures or services (including on neighbouring properties)?

• Are materials and plant stored well away from the edge of the excavation?

• Is the excavation regularly inspected by a competent person with the results recorded?

Planning is the key. Identify your hazards and take action to keep people safe. Investing a bit of time at the start of a job could be the difference between a safe, smooth job and one where someone gets seriously injured or worse.

• The Absolutely Essential Health and Safety Toolkit for Small Construction Sites is available on the WorkSafe website. It does not cover legal requirements and is a guide only. There’s more useful information at business. govt.nz/worksafe/construction.

INHOUSE | DECEMBER / JANUARY 2016 13

FEATURE

THE ABSOLUTELY ESSENTIAL HEALTH AND SAFETY TOOLKIT – MOVING MATERIAL

SUCCESS THROUGH CHANGE 18TH ANNUAL CERTIFIED BUILDERS CONFERENCE & EXPO 26TH TO 28TH MAY 2016 – TSB BANK ARENA & SHED 6, QUEENS WHARF, WELLINGTON The Annual Conference & Expo is another benefit of belonging to Certified Builders Association, this invaluable opportunity to network and catch up with trade industry experts in a face-to-face and casual setting will ensure that your business is successful through the changes that are continually taking place in the building and construction industry. I hope you have all marked off the conference dates in your calendars!

FOUR great reasons to ATTEND the Certified Builders Conference & Expo: 1. Educational Opportunities & earn Skills Maintenance points: Certified Builders strives to educate our members and to keep you informed with all the new regulations taking place, it is imperative to remain in the know to have a successful business. There will be many varied educational opportunities from a full day Factory Tour, keynote speakers and 16 educational workshop 2. Networking with peers: Collaboration is the key; the businesses that attend the Certified Builders Conference & Expo are generally the proactive builders who strive

14 INHOUSE | DECEMBER / JANUARY 2016

for the best. There is much to learn from each other by networking and talking. There will be many networking opportunities available such as the Thursday Welcome Function, Happy Hours, Friday Evening Mingler as well as the Black & Gold Awards Dinner which concludes the Conference on Saturday night.

3. Trade Industry Partners: Meet over 70 trade industry partners, where you will learn about new products and services for your business – this will ensure you are informed and that you stay competitive in today’s fastpaced world.

4. Have fun: Being in business should be rewarding and fun. All work and no play can get old fast. Attending the Annual Certified Builders conference can add a layer of enjoyment to managing your career growth by mixing a social aspect into your learning. Take an extra day at the beginning or end of the trip to explore or visit friends in Wellington. It is also a great way to maximize the investment in travel. Never underestimate the power of a little fun mixed with some interesting people!

Need to recap and refresh your memory on what you learnt at the Christchurch Conference this year? View the 2015 conference educational videos and plenary sessions in the Members ToolShed, logon to www.certified.co.nz, go to Knowledge Centre>> Video Library>> 2015 Conference Videos.

ASSOCIATION NEWS Book your accommodation before it’s all gone:

Rydges 4.5 stars + 75 Featherston Street – 7 minutes walk from TSB Arena Pricing details includes breakfast and GST: • Superior King/Twin – $195 includes breakfast for 1 person • Superior King/Twin – $215 includes breakfast for 2 people To make a booking at Rydges: Quote the booking block code R-CBA0516 Online booking link: http://www.rydges.com/customised-web-page/certifiedbuilders-assn-of-nz/

James Cook Hotel Grand Chancellor 4 stars 147 The Terrace (or lift access via James Cook Arcade on Lambton Quay) – 5 minutes’ walk from the TSB Arena Pricing details include breakfast and GST: • Superior King/Twin – $199 includes breakfast for 1 person • Superior King/Twin – $219 includes breakfast for 2 people To make a booking at James Cook: Quote the booking confirmation code #188871 Online booking link: Email: groups@jamescookhotel.co.nz Phone: 04 495 0279 Fax: 04 499 9800

West Plaza Hotel 4 stars 110 Wakefield Street – 10 minutes’ walk from the TSB Arena Pricing details includes breakfast and GST: • Standard Queen/Twin – $165 includes breakfast for 1 person • Standard Queen/Twin – $185 includes breakfast for 2 people To make a booking at West Plaza: Quote the booking confirmation ID Certified Builders #383272 Contact: Millie Pike – Reservations supervisor Phone: 0800 731 444 Email: reservations@westplaza.co.nz

Mercure Abel Tasman Hotel 3 stars 169 Willis Street – 14 minutes’ walk from the TSB Arena Pricing details includes breakfast and GST: • Standard Queen/Twin – $149 includes breakfast for 1 person • Standard Queen/Twin – $169 includes breakfast for 2 people To make a reservation at Mercure Abel Tasman Hotel: Email: Resabel@primehotels.co.nz and quote group block 62759 Call the hotel: 04 385 1304 and quote group block number 62759

INHOUSE | DECEMBER / JANUARY 2016 15

ARTICLE

REWARDING GREAT H&S BEHAVIOUR Research shows that when it comes to safety, positive messages have four times more impact than negative messages.

“Telling workers what they’re doing right instead of what they’re doing wrong is far more likely to change behaviour over the long term” says Canterbury Rebuild Programme Manager, Marina Allen. “By rewarding locally and immediately, it encourages others to adopt safer practises and it means workers can recognise the contribution they’re making to a safer sites.”

ACC runs a reward and recognition programme to acknowledge good H & S practises and processes.

“You don’t need to be perfect at H & S, you just need to demonstrate that you’re making an effort to get better, do things differently or promote H & S on site” says Marina.

Winners are acknowledged with a site visit and tool box talk from ACC injury prevention staff, free H & S resources and a barbecue breakfast or lunch for the team.

“Rewarding good H & S practise in a high risk industry like construction is a good opportunity for ACC to get out on site, to get a feel for what’s happening and to ultimately prevent injuries.”

And they’re not just keeping this new-found knowledge to themselves. NorthStar actively shares what they’re learning with others. “Most of our mates are in the construction industry and when we catch up, we tell them what we’re doing around H & S. Sharing ideas changes attitudes and behaviours. It’s not only good for our business because we’ve lifted our game, but our subbies lift their game too in order to work for us.

End result - we’re all safer”.

NorthStar has embedded H & S throughout the business bosses prioritise H & S; time is provided in the business for H & S meetings, toolbox talks and H & S training.

“I think of H & S in terms of sustainability. An example is you put solar panels on your roof and there’s an upfront cost. But you recover that cost over time and the long term benefits are substantial. H & S is a bit like that.”

Whilst NorthStar acknowledge they haven’t got everything sorted in terms of H & S, they’re working on it all the time.

“The Charter gives us a clear framework to work within, see what we’re doing well and where we need to improve”.

If your business – or one of your contractors or subbies – is doing something innovative, clever or different to manage H & S, tell us and we’ll reward them!

Contact: marina.allen@acc.co.nz A shining example of great H & S - NorthStar Group NorthStar Group is a NZ-wide construction business with a keen focus on H & S. They’re members of the Canterbury Rebuild Safety Charter, which supports their H & S efforts.

“Being part of the Charter helps our whole business”, says Tim Hanson, Operations Manager for Christchurch. “It has helped us identify improvement areas for the whole business, so Auckland is benefiting from our Charter commitment too”.

One of the benefits NorthStar sees from being part of the Charter is collaboration.

“Sometimes it feels like there’s a lot of information about H&S but it’s not clear. We can contact people at the Charter for information – and there’s no additional cost to the business to get that information. That’s a factor for smaller businesses”.

North Star Group Left to right in the photo are Garry Middlemass, Builder and passionate about H&S. Craig Higgs, Project Manager, and Lukas Kosina, Builder.

16 INHOUSE | DECEMBER / JANUARY 2016

EMPLOYMENT Q&A

EMPLOYMENT Q&A The below content is by its nature general, and is not intended to be a substitute for legal advice.

Employment agreements… current requirements and pending changes For many years, it has been mandatory for every employer to ensure there is a written individual employment agreement in place for each employee (who is not a member of a Union and covered by a collective agreement).

There are various matters which must be included in an employment agreement, and it is also strongly advisable to include non-mandatory additional terms which assist with flexibility and risk management in your business.

Since 2011, it has been mandatory for every employer to retain a signed copy of each employee’s individual employment agreement or the current terms and conditions which make up the employee’s individual terms and conditions. If the employer has provided the employee with an intended employment agreement, the employer must also retain a copy of that intended agreement even if the employee has not signed it or agreed to the terms and conditions specified within it.

In relation to both of the above obligations, the employer is liable to a potential penalty (of up to $20,000 for a company/other corporation and up to $10,000 for an individual) if the employer fails to comply.

In our last column, we discussed the Employment Standards Legislation Bill which was introduced to Parliament on 13 August 2015. This Bill proposes amendments to various employment legislation, including the Employment Relations Act. As currently drafted, the Bill proposes to introduce additional minimum requirements for terms and conditions of employment in employment agreements. In particular, there will be new obligations on employers which will affect what can be agreed with an employee in relation to hours of work and to cancellation of shifts or work periods. This will potentially impact on any existing ‘no work/no pay’ clauses. There will also be limitations on an employer’s ability to prohibit or restrict secondary employment. If the Bill proceeds as drafted, a number of you are likely to need to amend your existing employment agreements in order to comply with the new requirements. There will be a transitional period to enable this to occur.

We will continue to keep you informed as to the Bill’s progress.

Despite these mandatory requirements and the potential for penalty, we regularly deal with situations where there is no employment agreement (or even intended employment agreement) in place. This really puts you on the back foot if you need to deal with an employment situation that has arisen.

In addition to ensuring that you have an employment agreement, we strongly advise that you ensure this is signed and returned before the employee’s first day of work as otherwise issues will arise with the enforceability of any trial period provision, restraint of trade provisions and potentially other legal terms and conditions.

Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers, Barristers and Solicitors, Tauranga, and they specialise in employment law. They operate our Employment Helpline for CBANZ members : phone 07 928 0529. They have also previously produced a Guide for Employers in the Construction Industry which CBANZ can send out to any members on request.

INHOUSE | DECEMBER / JANUARY 2016 17

TECH TIP 1 ARTICLE

GET YOUR LOCAL YELLOW RICH PROFILE IN THE HANDS OF HOMEOWNERS Get more bang for your business profile with the launch of Yellow/home – a new mobile app from YellowLabs.

The app leverages the power of Yellow’s database in a new and unique way making the directory information more relevant to both you and your current and potential customers.

What is Yellow/home?

Leads generated through Yellow/home will show up on businesses’ network reporter as a Yellow Online lead so you’ll know when you’re onto something good!

Yellow/home is a free app for New Zealand’s 1.7 million homeowners to manage their properties and get the help they need from tradespeople, like you, to regularly maintain it.

Users can: • Get all the information available about their place including council information on the property, market value and size – in one place

What is a Rich Profile?

Yellow has turned their online listings in to Rich Profiles.

A Rich Profile has more content specific to a business, so they’re built to be found when people are searching the web.

What do I need to do?

• Easily contact the local services they need

If you run a business that helps Kiwis keep their homes in good shape and want to be found in the Yellow/home app, make sure you are listed on Yellow Online. If you’re already listed, make sure your Rich Profile has up-to-date and relevant content about what your business can do.

• Create their own maintenance plans e.g. scheduling when next to paint exterior cladding.

Visit www.yellow.co.nz/rich-profile/cbanz and update your Rich Profile today.

The app keeps homeowners on top of what needs to be done to keep their property looking spick and span.

See the Yellow/home app for yourself

• Create a personalised maintenance plan for their home • Quickly find businesses near them that can help with their maintenance plans

How will Yellow/home help my business?

Yellow/home extends the reach of your Rich Profile directly into the hands of people who want to maintain their property – connecting customers to your business.

18 INHOUSE | DECEMBER / JANUARY 2016

Try the app out for yourself, see how it works and encourage your customers to give it a go too.

Search “Yellow Home” in the Google Play or Apple App Store today, or go to www.y-home.co.nz/cbanz

TECH TIP 2

Ben provides website builds and AdWords management services to Certified Builders members.

Get in touch via his website at www.websites.certified.com

VIDEO MARKETING: As a small or medium sized (SME) business owner, you should seriously be considering video marketing as being a major part of your overall marketing strategy from now onwards.

Video is massively popular, people overwhelmingly prefer to watch a video than read or listen only.

Internet speeds are getting much faster, and smartphones more prevalent. If you can start now, you will be at the head of the wave, as video will be the main marketing medium, it probably already is. YouTube is the second largest search engine as testament to that.

Plus - video is a fantastic way to generate real interaction and personal engagement.

Think about how you could be using video in your business.

Some ways could be to demonstrate your completed house build or specialist skill, video client testimonials or provide latest news.

THE BUILDING PRACTITIONERS BOARD – BOB MONTEITH APPOINTMENT The Building Practitioners Board is an integral part of the Licensed Building Practitioners scheme. The Board is independent of the Ministry of Business, Innovation and Employment though the Ministry supports its role and functions.

Board members are appointed by the Governor General on the recommendation of the Minister for Building and Construction.

The Board has 8 members with a mix of skills. These include industry expertise in design, construction and inspection services, law, dispute resolution and mediation skills.

Although some Board members belong to industry groups, they act independently in their role as Board members and their membership is reviewed as members’ terms expire.

Bob Monteith has a NZ Certificate in Building, is a qualified builder and a Licensed Building Practitioner who has 46 years’ experience in the building industry. He is Managing Director of Monteith Construction Limited and Monteith Rural Construction Limited and is from Kuratau.

Bob has held numerous industry related working group appointments. He is a current member of a Ministry of Business, Innovation and Employment Building Advisory Panel. He has been a Board member of the Certified Builders Association of New Zealand for seven years, three of those years were as Chairman.

Bob joins our life member Richard Merrifield on the Building Practitioners Board.

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Here are 3 ways to use video to market your business, build your audience and develop relationships with them.

1 – Video Tips Think of ways that your business can be providing value to your target audience in the way of tips and advice. If you can be providing them with educational, interesting and valuable ways they can improve their situation, then they will begin to trust you, see you as an authority in your market over a period of time. This is a great way to establish trust with your home owners/potential clients.

2 – Stories, Experiences & Testimonials People love stories and hearing experiences. This is a fantastic way to relate with your potential clients. If you can give them your experiences, this is very personal and your target audience can relate to it, understand it and correlate the learnings to their situation. Once again, by doing this you are developing a relationship with your audience to build credibility and trust.

3 – Service Demonstrations Video is a perfect way to quickly and easily demonstrate your service and highlight the benefits and showcase your skills. If pictures speak a thousand words, then video speaks a million, because video is the next best thing to you being there right in front of the viewer. There is no better way to showcase your service and its benefits on your website than through video.

Video helps you to build trust and rapport with your target customers!

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INHOUSE | DECEMBER / JANUARY 2016 19

A TRIP TO VANUATU

The project involved a team of 13 (5 Staff and 8 students) from the EIT School of Trades and Technology deploying to Vanuatu to conduct 3 construction tasks on Medical centres.

Thrid task was in Irakor where we built a store shed.

The materials were supplied by the Ministry of Health Vanuatu with aid money from Aus Aid.

A typical work day started at 4:30am till 11:30, 2 hour lunch break then 1:30pm – 9pm underlights so that we could finish the task by working in the cooler hours of the day‌ 30 degrees vs 37 degrees!

First 2 tasks were in Paunangisu in the north of Efate where we re roofed the medical centre and constructed a kitchen facility for them to support patients.

On both sites we also carried out general maintenance and increased the cyclone damage prevention construction techniques in case of the worst case scenario in the future.

EXCELLENCE THROUGH TRAINING The trip itself went extremely well, both staff and students worked hard and achieved our goal by completing the Health centres. For those students who had never left New Zealand prior were exposed to a completely different way of life which absolutely blew them away and has initiated a change in their own lives. One student made comment “this has been an amazing life changing experience” another comment “we have no idea how lucky we are in NZ”.

These are the comments and changes I was aiming to achieve amongst these students (and staff!).

Without your support this would not have been possible, I therefore sincerely thank Certified Builders Association and ITAB for the support we received.

Kind Regards Todd Rogers Head of School, Trades & Technology

EXCELLENCE THROUGH TRAINING As the end of the year approaches it can be a little crazy for the building industry and more often than not we find ourselves short on time with too many other comments.

The good news is that changes to the way us LBP’s capture our Skills Maintenance Points will help us to have a little more time to spend on other activities. This round of ToolBox Seminars has been well attended by both Association members and non-members throughout the South Island with larger than normal attendance numbers, which is a reflection of the Seminar topic. In general the feedback from attendees has been positive towards the changes ahead for the LBP scheme and in time I think the industry as a whole will benefit.

I was lucky enough to attend the Certified Builders Canterbury Regional Golf Tournament and met some more local Christchurch members, who turned out to be a very social group of lads… the weather gods smiled on us and a great day was had by all. On behalf of all who attended I would like to say a massive thank you to Richard Poff (local Canterbury secretary) for organising such a successful event and would also acknowledge Dave Brown, Chairman of the Certified Builders Association Board who manned a golf kart, assisting with participant hydration throughout the day.

ITAB was able to help out Whangarei’s NorthTec Polytechnic by making a financial contribution towards sign writing one of their vehicles with ITAB branding. NorthTec Carpentry Tutor and ITAB Assessor Mark Pearson says the vehicle not only looks fantastic but is proving to be very successful at increasing industry awareness and promoting the ITAB Carpentry Apprenticeship Program – good stuff NorthTec. ITAB Assessors from all around the country gathered in Dunedin on the 2nd of December at Otago Polytechnic to discuss ITAB operational systems and structures, look at what new technology is available for onsite assessment and share lessons learned with each other for future development. For more information regarding the ITAB Carpentry Apprenticeship please visit www.itab.co.nz or like us on FaceBook at www.facebook.com/itabnz.

Finally I’d like to wish all of our members a Merry Christmas and Happy New Year, have a safe and enjoyable holiday season, see you 2016!

Nick Matthews Business Development Manager – South Island

Left to right Mark Pearson (ITAB, Northtec), Darryl Reid (owner Betterbuild Limited), Eden Gilmore (ITAB apprentice) 22 INHOUSE | DECEMBER / JANUARY 2016

EXCELLENCE THROUGH TRAINING

EMPLOYED GRADUATE, JOSEPH ANDREWS BACKS CARPENTRY AT WAIARIKI

Joseph Andrews year 3-4 student who will be encouraged to sign for an ITAB apprenticeship at the end of his studies.

“Construction was the only subject I got into in school. I didn’t like sitting in a classroom,” says Joseph Andrews on his decision to leave Auckland and study the Certificate in Carpentry at Rotorua’s Waiariki Institute of Technology.

“I like being able to see that you have achieved something, not just written in a textbook.”

Crediting his tutor Ray Ellis as “brilliant”, Joseph marvels over getting to build Waiariki’s annual Charity House as part of his studies.

“Building a house is often what being a builder is going to be. So if you go somewhere else to study and don’t get to build a house, you’re just wasting your time really.”

As the Charity House project involves many companies providing materials, site supervision and more, the students involved have the opportunity to network with potential employers.

Shane Ririnui Business Development Manager – North Island

As the festive season is just around the corner and the third and final TBS (Tool Box Seminar) Series is coming to an end, I would like to reflect on times and moments throughout the year since I came on board Easter early this year.

Walking into this role as a “green noised” apprentice to the industry, I quickly had to find my feet and begin my development into the position of BDM (Business Development Manager) for the North Island.

The Key highlights which reinforce why I have enjoyed my time and most importantly the Association are the people I have met so far. From the Conference in Christchurch to my

Joseph was “stoked” to gain full-time employment after graduation with project partner Lee Brothers Cabinets & Joinery.

“Waiariki definitely helped me get this job,” Joseph states. “My dad’s real happy. Before this my main job was McDonald’s, now I’m doing something towards a career.”

Lee Brothers manager Paul Ingram says, “For Joe, this is his big break and it shows.”

Admitting Joseph’s experience on the Charity House helped in his decision to hire him, Paul feels Waiariki’s carpentry qualifications gave Joe a head-start.

“Joe has a great work ethic. He’s learning fast and listening.

As he’s already responsible for some fairly expensive machinery, I’m really impressed.”

first TBS Series where I felt a little vulnerable in presenting to people I haven’t really met. But as the year flew by I got around from place to place attending TBS’s, Regional Meetings, Home Shows, Field Days, Trade Breakfasts, AMP Shows and Charity Golf Days, I soon familiarised myself with the Association.

I can see the key reason to our Association’s success is the “Passion”. Yes the Passion of our members like the Warwick Lee-James’s, Grant Boylan’s, Brian Stafford’s, who put in that extra time, go that extra mile to ensure the message about our Association is heard. And that is why the Association is here for our members to be able to manage and operate their business successfully in this forever changing industry. Offering business tools, support and up to date information to enable you to make the right decision for your business.

I have grown into this role and must importantly have a lot more growth to achieve and will look forward to the New Year and challenges it may bring. Wish everyone the best for the festive season and will see you in the next TBS Series kicking off early February.

INHOUSE | DECEMBER / JANUARY 2016 23

DOES YOUR APPRENTICE HAVE WHAT IT TAKES? The 2016 New Zealand Carpentry Apprentice Challenge Competition is proudly brought to you by Certified Builders Association of New Zealand. Open to all apprentices employed by a Certified Builder or any current ITAB apprentice regardless of age, time served in apprenticeship or level of trade experience. The Challenge has proven to be both challenging and rewarding for all involved.

Apprentices compete at a regional level against each other and must complete a project within an allocated timeframe to the best of their ability and are judged on workmanship, trade skills and time management within a strict marking guide. The regional competitions will be conducted on behalf of CBANZ by local Polytechnic’s and some selected Trade Merchants throughout New Zealand during March/ April 2016.

Successful regional winners will then represent their regions at a national level as finalists and compete for title of “Supreme Winner” All finalists will receive some great prizes which include trade quality tools, promotional materials and scholarships to NZ’s world famous Outward Bound. The national final takes place concurrently with the Certified Builders National Conference over the period 26 – 28 May 2016 and is being held in Wellington at the TSB Arena & Shed 6 Queens Wharf.

Planning for the 2016 Challenge Competition is already under way and nominations for apprentices wishing to take

24 INHOUSE | DECEMBER / JANUARY 2016

part are open from December 2015 through to March 2016.

Nominations can be submitted to your local ITAB Assessor or online at http://www.itab.co.nz/nz-carpentry-apprenticechallenge-2016/. If you or your apprentice thinks they are a contender and have what it takes to go all the way then have a chat with them about the challenge and get them registered!

EXCELLENCE THROUGH TRAINING

GOOD JOB GUYS!

COMPLETE D APP

RENTICES

Christchu

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chnic Inst itute of Te Rick y Muir chnology , G Muir B uilder Eastern In

stitute of Technolog y (EIT) Sandy Bate s, JW T Bu ild ers Limited Mark Boy s, Simkin C o n st ruc tion Nathanae l Raikes, T rue Built C onstruc tio n Nelson M arlboroug h Institute of Techno Dylan Ham logy (NMIT , McPherso ) n & Bashfo rd Builders Limited

Brian Dillon Chairman AST Trust

In scanning the numerous articles in various media following the world cup victory, it was apparent that one success factor for the All Blacks was continuity planning, with Steve Hansen and his team regularly introducing new players over the last four years. While rugby perhaps has a bit more certainty (injuries aside) than the construction sector, I think that approach has merit when applied to workforce planning in construction businesses.

I attended the recent BCITO Skills Summit, which was aimed at addressing the forecast skills shortage in the industry over the next 3 - 5 years. While attracting the required numbers to the industry remains key, one area which showed clear benefits for employers is in training, where the value of training someone as opposed to ‘buying in the

finished product’ was highlighted. Apart from the estimated 30% saving, other benefits include training them your way, and making the training and upskilling an integral part of your workforce plan.

It would be easy to believe that in this buoyant economy lots of people, including apprentices, are earning plenty, and that hardship isn’t an issue. I encourage employers and apprentices to monitor this in trainees, as life has the habit of throwing things up that challenge us financially, and this is where the AST can help apprentices. Grants can be applied for, to help with Polytechnic fees, travel and other costs so talk to your Polytechnic tutor, or contact Julie Thomas at Certified Builders Association national support office (julie@certified.co.nz).

2015 Site Safe Award Winner WWW.INTAKS.CO.NZ LAN

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ASSOCIATION NEWS

A QUICK HELLO ion from Certified Builders Associat Founder Craig Wilkinson

UK after so long but then I Well it’s hi from me again in the y issue. wouldn’t want to bore you in ever message, we have moved from A lot has happened since my last managing a fifteen bedroom Scotland and are living in Kent couple, as well as managing holiday home for a lovely English or alterations and additions all maintenance. There are maj e over the next 2 to 3 years. happening which will take plac sm on the tools building a 4 I had started with real enthusia le garage but with planning car garage in place of an old sing ng contractors and sourcing the works on the main house, hiri up to catch cobwebs. g hun be to materials the tools had

life in Kent and are looking My wife Sheryl and I are loving ghter, son in law and forward to the arrival of our dau n and New Year which will be upo granddaughter for Christmas us before we know it. land and Certified Builders Hope all is well back in New Zea Association.

Association staff, Association Wishing all Certified Builders merry Christmas and a members and their families a very Happy New Year.

Hope to see you sometime in the

future.

Cheers, Craig

ting some milage out of this, during the world cup, Get friends driving this around London d Love I and demolish, At Wembley with ryl to She tank it, oil k love and Photos left to right: All Blac e 1 bathroom 1, Old Garage stag ge, gara New e, stag Garage roofing l going in. had to hang up the tools, rior complete, Stage 1 stee raft foundation, Stage 1 exte AB’s v Pumas, New Garage

26 INHOUSE | DECEMBER / JANUARY 2016

Construction Team, working with Certified Builders across New Zealand. Today’s builders need more than a good accountant and Crowe Horwath will help you get the right business systems and information, tax strategies and leading advice on business growth and succession. Please go to www.crowehorwath.co.nz/ construction for further information.

BUSINESS FUNDAMENTALS ARTICLE 6 –

THE ART OF MANAGING PEOPLE

This series will help you combine technical construction skills with core business concepts to improve business performance. Previous articles have covered the essentials of successful business planning and implementation.

We now examine the key functional areas that your construction business needs to manage to be successful.

Do you have the right people in your business to achieve your vision? Do they work hard and look after your customers when you are not there? How do you know?

“The employer generally gets the employees he deserves.”

J. Paul Getty People are your most important business asset, so what should you do to make sure your employees are giving their best to your business? Here are some tips and ideas to help.

Recruit right!

When business owners need more staff, in many cases their standard action is to start advertising. However, before posting a job ad, take the time to consider your business plan so that you get the person the business really needs.

Ask yourself:

Put it in writing!

Most failures around people are due to mismatched expectations or not managing people in a fair and legally compliant way. A written job description is a key step. Once you have selected the best candidate for a role, you must also provide them with a written employment agreement that complies with relevant law. This is crucial, as it provides clarity about what is expected in the employment relationship. It is also the primary document to refer to in the event of a dispute.

Communicate!

How will you manage people when you can’t be on every site at every moment? Empowering your foremen or site managers is important, but you also need to talk regularly with your employees so you have an agreed understanding of expectations. This should be a two-way conversation – give them feedback, but you should also listen and learn from your employees! Formal reviews are recommended at least once a year, but regular informal feedback helps ensure there are “no surprises”.

The importance of culture In a competitive job market, attracting and keeping good people is often determined by your business culture. Highly engaged (loyal) staff work harder, look after customers better and produce better results. So where does culture come from? It starts with you - clarity of vision, great communication, a firm but fair management style, doing what you say you will, and early exit of underperformers are critical factors.

What if things aren’t working?

If there are problems with an employee’s performance or conduct, or you need to reorganise your business, get professional advice early. This will help you avoid costly lal battles that sap dollars and energy.

In summary, managing people starts with you – the business owner or manager. Business vision, clear communication, legally compliant job descriptions and employment agreements, and dealing with problems in a firm and fair way, will put you in good stead.

• What types of projects do we have coming up?

• What are the skill/knowledge gaps that we want to fill in the business?

• Is the role permanent or short term? Part time or full time?

• What should I pay?

Disclaimer: This article provides general information only, current at the time of production. Any advice in it has been prepared without taking into account any specific circumstances. Businesses or individuals should seek professional advice before acting on any material. Crowe Horwath (NZ) Limited is a member of Crowe Horwath international, a Swiss verein. Each member firm of Crowe Horwath is a separate and independent legal entity.

Crowe Horwath (NZ) Limited and its affiliates are not responsible or liable for any acts or omissions of Crowe Horwath or any other member of Crowe Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Crowe Horwath or any other Crowe Horwath member. ©

INHOUSE | DECEMBER / JANUARY 2016 27

FEATURE

Tracy McElroy-Rivett is a member of the Crowe Horwath

Geoff Hardy provides legal advice to CBANZ and all of its member builders. Contact Geoff on (09) 379 0700 or geoff@madisonhardy.com.

This article is not intended to be relied upon as legal advice.

HOW TO IDENTIFY THE CLIENT FROM HELL

By Geoff Hardy of Auckland commercial law firm Madison Hardy As a general rule, 10% of people are inherently honest, 10% are inherently dishonest, and the other 80% are as honest as the circumstances require. That rule applies to people in all walks of life, and all occupations. So just as it applies to builders, so it also applies to homeowners. And it is just a matter of luck whether you happen to come across a client who falls into that 10% dishonest bracket.

Of course, there are plenty of other potential clients who aren’t inherently dishonest, but they have very poor judgment, social skills, or management skills. We have all come across them - they may be excessively frugal, overconfident, argumentative or assertive, one-eyed and selfrighteous, quick to see red, unnecessarily suspicious of other people’s motives, overly prone to stress, neurotic, or psychopathic. Typically their life has been a history of failed relationships and projects that have turned to custard.

The only problem is, that history isn’t on public display.

There is no register of badly-adjusted individuals like there is for licensed builders. There is no Registrar who faithfully documents their failings, no Board to discipline them and prevent them from causing misery to unsuspecting suppliers. These people are like disguised minefields, waiting for you to stumble into. And in the context of building disputes, most of the work we do is rescuing our clients from such a minefield.

That might not be so bad, but for the fact that most building work is done on credit. Which means that you are at their mercy, because if they take a dislike to you or decide to steal building services from you, they can simply wait until you have finished the project, and then fail to pay your final invoice. Your final invoice might be equivalent to the whole

28 INHOUSE | DECEMBER / JANUARY 2016

of your profit on that project, which means you have to find some other way to feed your family. Or worse, if they decide to extract vengeance by defaming you in the media, complaining about you to various Government agencies (IRD, Human Rights Commission, Privacy Commission, Commerce Commission), the Building Practitioners Board or your trade association, or counterclaiming against you for alleged defective workmanship, overcharging or delays.

Wouldn’t it be nice to avoid that sort of heartache at the outset, and let the client end up with the builder he or she deserves? Well, although it might take thumb screws, mindreading powers, a crystal ball or a time machine to achieve that every time, fortunately there are some enquires you can make that will help flush out this kind of person. The trick is to know where to go to find all the information that is publicly available about someone. Here are some of the sources you can use.

Search engines like Google are your first port of call, because they scour the internet for any mention of the individual or company concerned. If the potential client has courted controversy in the past, and either they or their victim went public about it, chances are the search engines will pick up some reference to it. Sometimes if they are in a particular industry or have a particular hobby, they may get a write-up in a blog, although you have to be careful the blog writer isn’t just as fanatical as they are.

Online newspapers like the New Zealand Herald, Stuff or National Business Review also have search functions which may pick up past articles that get buried in a Google search.

Then there are specialist publications like the Government Gazette that carry public notices about impending

If you really want to dig deep, you can call in the specialists such as credit reporting agencies, debt collectors, and private investigators. You should also, as a matter of course, ask for references from your potential client, just as you would if you were considering hiring a new employee. And if you happen to know that the person in question has an exdomestic partner, an ex-business partner, or ex-employees, they would be well worth talking to, although you should expect them to be a little biased.

There are a number of Government registers that exist specifically to inform the public. The Companies Office, for example, lists every company that someone either is, or was, a shareholder or director of. If they have left a trail of failed or struck-off companies, then that is a warning sign.

Similarly, if you are contracting with a company and the individual you are dealing with doesn’t show up as a director or shareholder of that company, that may be because they are, or previously were, bankrupt.

To confirm or deny that, you can go to the Insolvency Service website, which contains details of all past or present bankruptcies. A search of the Personal Property Securities

Register will tell you whether the person is loaded up with debt. And a search of the Land Information records will tell you not only who are the actual owners of the subject property (and whether it is held on trust) but also what other properties the person owns or previously owned.

Then you can go to the Council property file for any of those properties to see whether your potential client had any building work done, and if so, who did it. Speaking to those contractors is probably the best investment you can make for your future protection. Council files are also useful because they often contain communications written by your prospective customer. If the tone of those communications is extremely emotive or belligerent, then that is a major warning sign.

Finally, it pays to check whether the person concerned has been involved in litigation in the past. There are databases like Briefcase and LINX that summarise all the major court decisions, and you can search for the name of a particular individual or company. The lower courts and tribunals sometimes provide this facility as well.

Some of these enquiries you can make on your own, others you would need someone like us to do for you. Either way, it seems like a small price to pay and a prudent step to take to avoid stumbling into a minefield.

Something new to go with smoko Download our FREE app for 20 MiTek Fixings training videos

INHOUSE | DECEMBER / JANUARY 2016 29

ARTICLE

bankruptcies, liquidations, etc. Social media is another great source, because people sometimes reveal their true nature on self-promotion sites such as Facebook, Twitter, Instagram and LinkedIn.

MERCHANDISE WWW.CERTIFIED.CO.NZ/MEMBERS/ONLINE-SHOP/ CHECK OUT THE ONLINE SHOP FOR MORE CLOTHING, WORK BOOTS, STATIONERY AND BUILDING AND EMPLOYMENT CONTRACTS!

Personalise your clothing If you would like to add your company logo to any of the clothing we can do this for you too.

Email your logo to millie.t@certified.co.nz and we can get a quote for embroidery or screen printing.

Please note: Once an item has been branded (screen printed or embroidered) with your company logo/details the item/s cannot be exchanged or returned.

Razor Tee - $38 • 100% Polyester Sports Interlock • Keeps you cool and dry • Grid mesh underarm panels for breathability • V neck • Unique sleeve print feature • Contrast panels and piping • Colour options available

Scruffs Trade Shorts - $79 • Hardwearing fabric with contrast detailing • Reflective detailing • Tuck away holster pockets • Hammer loop • Pen pocket, mobile phone pocket and ruler pocket • Colours: Blue ink or slate grey • 65% polyester / 35% cotton • 280gsm material weight

Radio Earmuffs - $139

Bluetooth hands-free car kit - $119

• Reflective headband illuminates under light for increased visibility and safety

• Control the minikit neo by voice

• AUX input can connect to MP3 players and other

• Hours of conversation

• Radio volume does not exceed 82dB • Features patented Air Flow Control ™ Technology, delivering higher attenuation across all noise frequencies, especially in low frequencies • Snap-in ear cushions make replacement quick and easy • Includes 2AA batteries and 3.5mm connection cable 30 INHOUSE | DECEMBER / JANUARY 2016

• Great sound quality • Easy update • All your contacts on your kit • Connect two phones at once • Automatically activated • Simple pairing • Listen to your music

Work Board Shorts - $49 • Light weight and quick dry • Airflow stretch crotch with vents

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• 5 multi function pockets incl zip security and phone pockets • Triple and double stitched seams with bar tacks • Reflective print on back of shorts • Size adjustment tabs with flexi waist • Black or navy

DirtyMan Shaving Pack - $20 Kooldri Polo - $35

• Twin pack containing Moisturiser and Shaving Gel

• Micro-mesh fabric with moisture removal qualities to keep you cool and dry

• For every pack sold $5.00 will be donated to the Apprenticeship Scholarship Trust!

• Sizing is smaller than usual so order one size up!

• Smart modern look • Button up neck

LIFEPROOF Phone Cases for iPhone and Galaxy

Galaxy S4 - $89 (RRP $100)

iPhone 6 - $89 (RRP $100) iPhone 5/5S - $70 (RRP $99)

Cotton Polo - $23 • 100% cotton • Cool for summer!

• 3 button collar • Lots of colour options!

Flash Caps - $20 • 100% cotton • Velcro tab • Colours available

DirtyMan SPF 30 Sunblock Moisturiser - $9.30 • SPF 30 • Restores dry skin and replenishes moisture lost during the day • 75ml

Razor Polo - $45 • 100% BIZ COOL™ Polyester Sports Interlock • Grid mesh underarm panels for breathability • Unique sleeve print feature • Colour options available

INHOUSE | DECEMBER / JANUARY 2016 31

ASSOCIATION NEWS

CBA Insurances is the insurance broker for members of the Certified Builders CBA Insurances is the insurance broker for Association. The team has extensive members of the Certified Builders Association. experience specialising in insurance for The team has extensive experience specialising in insurance for builders. Contact builders. Contact Gwenda on 0800 237 843 Gwenda on 0800 237 843 (ext 2) or (ext 2) or gwenda@cbainsurances.co.nz.

INSURANCE TIPS INSURANCE TIPS

gwenda@cbainsurances.co.nz.

I F YOUR COMPANY DOESN’T HAVE A TH INK YOU H AVE E RRORS & OMISSIONS CONSTITUTION ITS INSURANCE COVER MAY COVER UNDE R YOUR BROADFORM/GENERAL/ NOT PROTECT AS A DIRECTOR ORIF YOUR COMPANY DOESN’T HAVE A CONSTITUTION ITS PUBLIC LIABILITY POLICY ?

THINK AG AIN. THINK YOU HAVE ERRORS & OMISSIONS COVERYOU UNDER EMPLOYEE. Unfortunately, not all Errors & Omissions cover is INSURANCE COVER MAY NOT PROTECT YOU AS A DIRECTOR YOUR BROADFORM/GENERAL/ PUBLIC LIABILITY POLICY? More than likely your company has a number of created equal. If your public liability insurance OR EMPLOYEE. THINK AGAIN. insurance policies, including public and statutory includes a clause called Errors & Omissions Liability liability, that state they also cover directors, you need to read what it actually covers. More officers and employees of the company for their than likely this simplynot refers a standard clause More than likely your company has a number of insurance policies, Unfortunately, alltoErrors & Omissions cover is created equal. liability. Great, you may think, if I’m pulled into a for free advice you give, or medical treatment you including public and statutory liability, that state they also cover Ifmight your public liability insurance includes a clause called Errors & legal case in my position as director, the company’s give in an emergency. All policies have it, directors, officers and employees of the company for their liability.

Omissions Liability it actually covers.

More insurance will also cover my liability. just under various names. you need to read what

Great, you may think, if I’m pulled into a legal case in my position than likely this simply refers to a standard clause for free advice It is NOT the Errors & Omissions Indemnity (E&O) Unfortunately, youremergency. company does not you medical treatment you might give inif an Allhave itsas director, the company’s insurance will also cover my liability. cover give, you mayor have heard about and that builders own constitution the policy could be invalid when policies it, just various should have.have E&O covers yourunder liability for mistakes,names. it comes to covering directors & officers. This is or breaches of your duty of care, that you’re held because the default provisions of the CompaniesUnfortunately, if your company does not have its own constitution responsible for and that cause clients (or other Act 1993(E&O) will applycover if you do notmay have your ownthe policy could be invalid when it comes to covering directors & Itthird is parties) NOT athe Errors & Omissions Indemnity you financial loss. If in doubt, call us. constitution, and these default provisions prohibit officers. This is because the default provisions of the Companies have heard about and that builders should have. E&O covers your the company from arranging insurance for a Act 1993 will apply if you do not have your own constitution, and liability for mistakes, or breaches of your duty of care, that you’re E&O is equivalent to Professional Indemnity director or employee of the company. The Act insurance that other professionals held responsible for andhave, thatincluding cause clients third ifparties) doesn’t (or stateother what happens you have a arrangedthese default provisions prohibit the company from arranging your architect, engineer, accountant & lawyer. such insurance without a constitution that allowsinsurance for a director or employee of the company. The Act financial loss. If in doubt, call us.

And in our view it’s now needed by builders too. you to do so, but it could potentially give andoesn’t state what happens if you have arranged such insurance insurer grounds to decline a claim on this basis. without a constitution that allows you to do so, but it could For more information on E&O cover visit:Indemnity insurance that other E&O is equivalent to Professional www.cbainsurances.co.nz/articles#eando professionals have, including your architect, accountant Check yourengineer, company’s records via the Companiespotentially give an insurer grounds to decline a claim on this basis.

Office by website to see iftoo. you have a constitution & lawyer. And in our view it’s now needed builders filed. If not, you can buy a standard form one Check your company’s records via the Companies Office website online, or speak to your lawyer about writing your to see if you have a constitution filed. If not, you can buy a standard For more information on E&O cover visit: own. www.cbainsurances. form one online, or speak to your lawyer about writing your own. co.nz/articles#eando

Builtin New Zealand administer the guarantee for members of the Certified Builders Builtin New Zealand Association.

Contact the team administer on 0800 237the for members of the Certified 843 (extguarantee 714) or kim@builtin.co.nz.

Builders Association. Contact the team on 0800 237 843 (ext 714) or kim@builtin.co.nz.

LESS PAPERWORK LESS PAPERWORK HAS ARRIVED! HAS ARRIVED! APPLY APPLYFOR FORGUARANTEES ONLINE GUARANTEES ONLINE

The Guarantee is available for: • New Builds

• Alterations & Additions On the 1st of September Builtin launched an Remember, building a new home or doing • Labour Only improved online application system for the alterations or additions is one of the biggest Homefirst Certified Builders 10 Year Guarantee. investments a homeowner will ever make, and if And it applies whether you are working The benefits include: anything goes wrong couldprice be the mostreimbursement. costly to a itfixed or cost too.  Less paperwork needed as you can upload and On the 1st ofdocuments September Builtin launched an improved online submit electronically Remember, building a new home or doing alterations or additions application system for the Homefirst Certified BuildersThe 10 Year Guarantee adds value property, as it is a homeowner will ever make, and is one of to theany biggest investments  An easy to use application form that prompts Guarantee. The benefits include: transferrable to subsequent owners.

This makes if anything goes wrong it couldit be the most costly too. you for the information we need a marketing benefit during the selling process by Save and return to complete • Less paperwork needed as youapplications can upload over and submit Theto Guarantee adds value to any property, as it is transferrable to giving peace of mind potential purchasers. documents electronically time subsequent owners. This makes it a marketing benefit during the  Print a professionally designed document for Your client may question it at the by time, but they selling process giving peace of mind to potential purchasers.

• An easy to use application form that prompts you for the your clients to sign will thank you later when they realise the real information we need Your client may question it at the time, but they will thank you later value of a transferrable, independent 10 year it and a tryreturn and contact the team at Builtin if over you time when they realise the real value of a transferrable, independent 10 •Give Save to complete applications guarantee. year guarantee. have any questions or need help.

• Print a professionally designed document for your clients Apply for a guarantee online using your Certified Builders login to sign The Guarantee is available for: details at www.builtin.co.nz/login. can still useonline the paper Apply for aYou guarantee using your Certified Builders login version if you prefer, details contact Support Office on 0800 237 843 at www.builtin.co.nz/login.

You can still use the paper  New Builds an application Giveit aAlterations try and contact the team at Builtin if you have and anyask us to send youversion if youform. prefer, contact Support Office on 0800 237 843 and & Additions questions or need help. ask us to send you an application form.  Labour Only And it applies whether you are working to a fixed price or cost reimbursement.

32 INHOUSE | DECEMBER / JANUARY 2016

As more and more home owners head to the internet to find a builder, we have decided that it is vitally important that you have a strong online presence. So we have come up with a simple and free solution to help you achieve this.

We call this solution a Display Page.

As a member of Certified Builders all of your current information is listed on our Locate A Builder function on the Certified Builders website and our reporting statistics show that over 6,000 people a month have used the Locate A Builder function since the beginning of this year to find a builder in their area, this is why we strongly recommend enhancing your profile by supplying us with some text and imagery to help convert that inquiry to a contact. The Advertising Levy paid by all Business Members, promotes the Association’s website nationwide, primarily targeting homeowners in recognising the fundamental advantages of hiring a Member of Certified Builders Association. So this is a great opportunity to have your listing looking spick and span for potential clients.

7. A bit about your team such as experience, hobbies, qualifications (anything to build trust with the person that’s reading your info) 8. Testimonials from past & happy clients 9. Really great photos from past builds (the larger the photo the better as we can make big photos smaller, but we can’t make them bigger) To setup your display page, email Millie Ward today with the above items to get the ball rolling: millie@certified.co.nz

What we need from you is the following... leave the rest up to us!

1. Your Company name 2. Your Company logo 3. T he title for your Display Page (such as ‘Choose the best builder in the Bay’) 4. C ompany information, such as when you started, most challenging build projects, what makes you different to other building companies 5. What do you specialise in?

6. W hat types of work are you looking for? New home builds, renovations, farm buildings etc…

Save time, money and add value to every build.

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INHOUSE | DECEMBER / JANUARY 2016 33

FEATURE

FREE DISPLAY PAGES FOR ALL BUSINESS MEMBERS

FEATURE

TAX ON CHRISTMAS PARTIES AND PRESENTS It’s coming up to that time of year when you might be planning a staff Christmas party. It’s great for morale and a chance to mark the end of the year. But what are the tax considerations?

You may be able to claim as business expenses events such as Christmas functions or giving gifts to employees.

However, you may not be able to claim all of the costs, and they may also be subject to fringe benefit tax (FBT). FBT is a tax paid on benefits that workers receive as a result of their employment.

You may be able to claim 50% of your party expenses in your GST and income tax returns if the expenses are related to your business. But there’s also a significant private element.

Party expenses you can claim 50% of can include: • venue hire • food and drink • entertainment You can generally claim 100% of the cost of gifts, such as food baskets or event tickets, as a business expense. But you may need to pay FBT on such gifts.

If you provide other types of goodies, like accommodation in a holiday home, use of a corporate yacht or lunch at a

34 INHOUSE | DECEMBER / JANUARY 2016

restaurant, then these come under entertainment expenses – and are 50% deductible as long as they’re business expenses.

Business entertainment rules are outlined in the Inland Revenue’s Entertainment expenses guide (IR268).

If you give your employees some sort of entertainment – like a voucher to use at any time – you may need to pay FBT. There are detailed rules about FBT, including for entertainment expenses. There are some thresholds, so you may not always have to pay FBT if you only provide minimal fringe benefits. Check Inland Revenue’s Fringe benefit guide (IR409) to be sure.

If you provide Christmas food and drinks at a local venue, the cost is not subject to FBT – because employees can’t choose when and where to enjoy the benefit. However, the rules for entertainment expenses will apply. Inland Revenue’s Entertainment expenses guide (IR268) will help.

If you give employees vouchers for entertainment, meals or gifts and the employee can choose when or where to enjoy the benefit – and you’re not giving the benefit as a necessary part of their work duties – then these are subject to FBT. Check out Business.govt.nz’s new tax and finance section for more on FBT.

FEATURE

SKILLS MAINTENANCE APP It’s a long way from the work site to running the App Development Company formed by 2 certified builders’ members Daniel Manchester and Grant Laidlaw.

The pair met whilst working in the Canterbury rebuild, Daniel a talented carpenter and closet IT guru was able to put both skills to good use, and come up with an App idea that would track Licensed Building Practioners points.

Initially creating the App was a hobby formed by an idea while helping his father with his Skills Maintenance points, both Daniel and Grant soon realised the potential in being able to record learning activities on smart phone devices Launching the App at the Certified Builders Conference in Christchurch, the pair have been busy promoting the free

App, and working on further ideas and apps to assist the construction industry.

Receiving positive feedback and finding transferable development ideas from their other apps encouraged them to continue updating the free App and ensure it kept in line with MBIE’s recent changes.

The updated version includes the ability enter the details of the completed learning activity and not only take photos, but directly add text and drawings on them. To make it easier for the LBP the app creates the Record of On-TheJob as well as giving access to MBIE online publication of Code Words.

Search “skills.maintenance for the free App in Google play or iTunes store.

INHOUSE | DECEMBER / JANUARY 2016 35

Dust IT’S NOT JUST A NUISANCE, IT CAN SERIOUSLY DAMAGE YOUR HEALTH Most construction sites will produce dust in some form – through cutting, drilling, demolition, sanding, grinding, sweeping and shovelling.

Most of you will be aware of the dangers of dust from asbestos or silica (for example when you’re concrete cutting) but what most people don’t realise is that dust in ALL forms can be potentially dangerous to your health.

What can you do about dust?

1

Be prepared for it Wear the correct PPE - including properly fitted (and rated) dust masks and safety glasses

2

Eliminate it No dry sweeping.

Don’t use blowers, fans or compressed air to remove dust

3

Isolate it Carry out dustcreating activities away from other workers

If you see dust, do something about it!

4

Control it Dampen it down; use vacuums/ extraction on your tools

Why is dust so dangerous?

Regularly breathing even small amounts of dust adds up and damages the lungs and airways.

Unfortunately, by the time you notice the damage is often done and it is more difficult to treat.

• Inhaling dust can cause breathing problems and lead to serious lung disease.

• Swallowing dust can affect your intestines, bloodstream and vital organs • Dust particles can cause eye damage and irritation – especially if the dust contains chemicals • Your skin can also react to dust – causing irritation and ulcers • Dust and smoking are a particularly bad combination

What can you do about dust? · Install Local Exhaust Ventilation (LEV). For example this can be used for places of work which cut, grind and polish stone. · Take care emptying vacuum cleaner bags or collection bags – potentially high dust exposure can occur · Use water. Water and wet working methods can keep dust out of the air, and out of the lungs of your workers. · No dry sweeping. Don’t use blowers, fans or compressed air to remove dust · Set up exclusion zones and carry out the task in an area away from other workers · Set up system for managing the slurry – as it collects on the ground and on workers clothes. Once dry it becomes dusty again · Wash contaminated work gear down on site if possible. · Wash face and hands immediately when finished task and before eating, drinking or smoking. · Wear respirator and PPE suitable for the task.

For more information: 1. Respiratory Protective Equipment – Advice for employees (fact sheet) http://www.business.govt.nz/worksafe/information-guidance/all-guidance-items/ respiratory-protective-equipment-advice-employees 2. Respiratory Protective Equipment – Advice for employers (fact sheet) http://www.business.govt.nz/worksafe/information-guidance/all-guidance-items/ respiratory-protective-equipment-advice-employers 3. Silica Dust in Construction (fact sheet) http://www.business.govt.nz/worksafe/information-guidance/all-guidance-items/ silica-dust-in-construction-fact-sheet

a Bay of Plenty Weekend Sun, Taurang Mcointock 09 Oct 2015, by Jason

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PMCA licensed copy. You may not further copy, reproduce, record, retransmit, sell, publish, distribute, share or store this information without the prior written consent of the Print Media Copyright Agency.

Phone +64-4-4984488 or email info@pmca.co.nz for further information.

Greymouth Evening Star, Greymouth West Coast 23 Sep 2015 General News, page 3 - 361.00 cm² Provincial - circulation 4,262 (MTWTFS-)

GREYMOUTH EVENING STAR, GREYMOUTH WEST COAST 472297644 23/09/2015 ID 472297644

BRIEF CERTBUILDE

38 INHOUSE | DECEMBER / JANUARY 2016

INDEX 1

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complaints function The Ministry operates a non-LBP ber of other num a g atin and is currently investig als. vidu indi sed cen unli complaints about functions can Further information about this s.govt.nz/lbp/ ines bus be found at: http://www. stricted-buildingt-re g-ou rryin s-ca complaints/non-lbp work

PAGE 1 of 3

nt prosecution Mr Thomas says, “We hope this rece they can that ders buil to sends a clear message if they are k wor ding buil d ricte rest only sign off on e goes sam the a Licensed Building Practitioner – ding buil d ricte rest for carrying out or supervising rating ope ne anyo of e enc work Where MBIE has evid and ht caug be to ect exp can they outside of the law, prosecuted accordingly.”

has pleaded guilty An unlicensed North Shore builder and has been 2004 Act ding Buil the to a charge under k convicted and fined $3000.

Building Wor out Restricted ng yi rr ca s also ng, old Bin Zha Non-LBP The prosecution against 32 year Act offences the Ministry of by ght brou was ng, Zha n Aaro rcing Building fo known as en r ess, fo ty ili inistry of Busin ent’s Occupational The responsib between the M Business, Innovation and Employm ing ed ar ild sh Bu is d Ps inistry) an by non-LB Licensing Team. oyment (The M pl Em d an n Innovatio in the North Shore rities (BCAs).

Bin Zhang recently pleaded guilty r Consent Autho out self him ing ing consent fo hold of ge char District Court to one to issue a build se nsent fu co re e ld th ou se if ) ervi sh sup y out or A BCA g Work (RBW in ild as a person who is licensed to carr Bu d te of ric a Certificate on work, while not proposed Rest mpanied with building work or building inspecti ion is not acco at ic pl ap being licensed.

Design Work. nsent holder carried out had ng Zha Bin that rd hea rt ner/building co Cou The ow e k th ue iss er building wor ds and Renovation A BCA can stop any furth building work, trading as XR Buil to ’ to e fix ar to e ho ic w ot ility Ps a limited liab the LB with a ‘n Limited, which is not registered as es not identify do n io at ic pl ap ister. if an company on the Companies Reg . carry out RBW issue out ying carr ner titio prac ding ve been able to buil a , 2012 Since 1 March r 2012 BCAs ha carries be ho w em be to pt on ired Se rs requ e is pe k wor Sinc for $750 to a e or supervising restricted building tic d or no t se en en riately lic and Bin Zhang has an infringem sed, inapprop licensed under the Building Act 2004 en lic un le hi w titioner (LBP). out RBW never been a Licensed Building Prac unsupervised. to ouncil directly August 2014, act the BCA/C The Court also heard that in late nt te co ca lo to n ed ca u ne th vation at a Nor You will ith them. Yo Zhang undertook a bathroom reno a complaint w g in ak m job, s the for us lified disc : Shore home and stated he was qua r councils here ntact details fo of Building Work co ord Rec a ing sign and ing plet com ent provided a fake LBP Local Governm actitioner for restricted building work, and New Zealand e a building pr ut ec os pr so al ay m licence number.

The Ministry wner if they: ed inat ; term was and/or homeo ner eow le not being so The contract with the hom be an LBP whi of to lity t qua the ou ut abo es s lv cern con se to a month later due old them •h sed or Zhang’s work. or opriately licen while not appr W RB ke ta this er says Thomas • und Investigations Team Leader Simon do so ; or MBIE has brought supervised to that sed building kind its of first the is tion prosecu ge a non-licen ga en y gl in w no

k • against an individual. dertake RBW. actitioner to un pr which oversees “The Building Practitioners Board, (LBP) Scheme, can ners titio the Licensed Building Prac investigation of the ever how s LBP take action against as the government’s non-LBPs is undertaken by MBIE, building regulator.”

Members beware!

INHOUSE | DECEMBER / JANUARY 2016 39

ASSOCIATION NEWS

CENSED AUCKLAND BUIL

LI MINISTRY PROSECUTES UN 27/08/2015

BRANZ published information for builders

Q1. W hat is an acceptable viewing distance to a bench top when considering if it is defective?

Q2. What is the maximum gap acceptable between butt joins of timber floor boards?

Q3. Cracks in the mortar pointing of hip and ridges on clay and concrete tile roofs are considered defective if they are more than how wide?

Q4. Is efflorescence on brick veneer acceptable?

Q5. A door hung out of plum is not considered a defect if it is hung within the tolerance of how many mm per meter?

Q7. D oor hardware should be fitted so it is consistent in height when measured from the door head [top] and should not be out of alignment by how many mm?

Q8. When laying standard tiles e.g. smooth porcelain tiles, if the lipping between tiles exceeds 1mm is it considered a defect?

Q9. O ver a one meter, a bench top should be flat to within how many mm to the deviation of dead flat?

Q10. I s it acceptable to expect some noise when water flows through a floor waste?

Q6. When hanging a double hung door, the door faces must be within plane of how many mm?

Answers: Q1. ≥ 600mm. Q2. No more than 2mm. Q3. 0.5mm Q4. Efflorescence which cannot be cleaned off , comes back or gets worse is considered a defect Q5. ± 1.5mm per meter. Q6. ± 3mm of the same plane Q7 5mm Q8. No, lipping between a standard tile can be up to 1.5mm before it is considered a defect Q9. The bench should be within 1.5mm of dead flat per meter length Q10. Yes the noise of water flowing can be expected and is not considered defective

ASSOCIATION NEWS

QUIZ ‘N’ THE GREY MATTER

OFFICE CLOSURE Certified Builders Association National Support Office will close at 1.00pm on Thursday 24th December 2015.

The office will reopen at 8.00am on Monday 11th January 2016.

We wish you all a wonderful and safe holiday!

End of Year Orders and Online Shop Closure Online Building Contracts & Employment Agreements will be accessible on the Members ToolShed over the Christmas period. You will be invoiced in mid January.

Fisher & Paykel Orders Please have your F&P orders in by midday on Monday 21st December.

Stationery | Clothing Please have your stationery orders in by midday on Monday 21st December so the office elves can package them up and send them out before we close down! Any clothing orders placed after Monday 14th December will not be processed until mid January 2016.

Online Shop Closure The online shop will close on Monday 21st December at 11.00pm.

It will reopen at 8.00am on Saturday 9th January 2016.

40 INHOUSE | DECEMBER/JANUARY 2016

MESSAGE FROM THE CHIEF

GOOD STRONG ACTIVITY Our Regional President Leaders recently joined together for a forum to discuss progress on a number of initiatives that the Association is undertaking and also to provide feedback on others. It was very heartening to hear from the Presidents that in the majority of regions across the country – building activity appears to be consistently very high – with the majority of our members in the various regions having good forward workloads entering into 2016. A very positive shift from past years. Long may it continue!

As mentioned in other sections of Inhouse it was great to see Bob Monteith recently appointed to the Board of the Licensed Building Practitioners. Bob was Chairman of Certified Builders Association from 2002 to 2004 and we had pleasure of awarding him an Honorary Membership of the Association in 2013. It is pleasing to see another trade qualified builder being prepared to put his skills and experience back into the industry.

Grant Florence – Chief Executive

In conjunction with the Board we are finalising a number of new exciting initiatives that we are intending the launch in 2016. These are another step in continuing to grow the profile and maturity of Certified Builders Association. Our plan is to undertake a series of regional briefings on these initiatives to all members over February/March - so keep an eye out for further information on the timing of these briefings.

Build quality issues continue to be on the horizon and we are keeping an eye on the various initiatives that are being undertaken (as well as our own) on this important issue.

Lastly on behalf of myself and all the staff at National Support Office, I would like to take this opportunity to wish you all and your families a very Merry Christmas and a safe New Year. I trust you are all able to take a break from work over this period and enter back into 2016 refreshed for the inevitable opportunities and challenges that lay ahead.

INHOUSE | DECEMBER / JANUARY 2016 41

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