NZCB InHouse Magazine December 2017/January 2018

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The off icial magazine of the New Zealand Certif ied Builders Association

December/January 2018 — Helicopter House Charity Build – the reveal!

Pg 8

Get your tax sorted before Christmas

Pg 15

Centrespread —

The Family Complex Pg 24


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Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz ISSN 2463-3305

NZCB NEWS

IN THE KNOW

Message from the Chairman

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What the heck does a QS do?

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Message from Operations

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Get tax sorted before Christmas – or feel IRD’s wrath

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Employer record keeping obligations

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Are you ready for payroll disruption?

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What do you do if you receive a trespass notice?

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Transforming the way Kiwis do business

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Halo 10 Year Residential Guarantee

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REDi Contract Works Insurance

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Celebrating twenty years of backing builders!

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NZCB Summer Hours

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Message from the Chief

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NEXT GENERATION Are you up for the challenge?!

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ITAB apprentice completions

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ITAB Milestone Benefits

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Overcoming the challenges of 2017

24  THE FAMILY COMPLEX

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AROUND THE REGIONS

TECH TIPS

October rush for Waikato

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Manage all aspects of your concrete requirements from your mobile device! 36

Christmas comes early for the Taranaki community!

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Below ground waterproofing

Chipping for Charity

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Helicopter House Charity Build

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Announcing Building CodeHub

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OUR PEOPLE

NZCB Otago tees off for Prostate Cancer 10 Industry Events Calendar

A new chapter for the Duke

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Award for Trade Excellence

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HEALTH AND SAFETY A Healthy Approach to Employee Engagement

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Mythbusting: Common myths about working at height

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Tis’ the Season – Alcohol in Construction

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InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association. We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of! To share your story with us please contact Millie. Alternatively, if you are interested in advertising in the InHouse magazine, we have a range of opportunities available to suit every budget. Millie Jackson

INHOUSE EDITOR

millie@nzcb.nz | 07 557 9214

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Find NZCB on


NZCB NEWS — Brent Chatterton Chairman

Message from the Chairman Nearly time for tools down! I hope this issue of InHouse finds you all busy in the lead-up to Christmas! I’m sure you’re looking forward to the traditional builders break. It certainly seems like there is plenty of construction still happening around the country. In saying that, construction in Canterbury has dropped off a little with the residential rebuild now fairly well complete. It’s frightening to see that many repair jobs are needing further attention due to poorly executed scope of works and workmanship. The Kaikoura earthquake work seems to be underway now. It was noted at a recent board meeting in Napier, that those builders are extremely busy – it’s great to see the smaller areas doing well. I hope these guys are making good margins and putting it away for a rainy day.

It’s always a challenge to find the right person to help move the Association forward. We are also considering the possibility of appointing a national ambassador, or president, to be the face of the Association at specific events and speaking engagements.

Here’s an update on what the board have been up to...

It’s great to see the TV ads running again, and the National Support Office staff working hard on strategies to grow the membership.

Two of the directors have undergone operations recently – any excuse to get off the building site! So, broken builder or not, this is a great opportunity to put your name forward to join the board. We are certainly looking at new people for this role, with Ian Chamberlain coming to our last board meeting. From a more formal point of view, we are still in the process of appointing a new independent director.

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Keep up the good work, there are so many great stories coming through about NZCB members lately. All the very best for the Christmas/New Year break. Make the most of it!


NZCB NEWS —

Jason McClintock Operations Manager

Levelling out The recently published BRANZ 2016 New House Owners’ Satisfaction Survey revealed some interesting new trends on how new owners choose their builder. According to the survey, the means in which franchisee and independent builders attract new clientele, is definitely levelling out. Traditionally, franchise building companies have owned the space of attracting new work through their show homes, however since 2013 the independent builder has made substantial ground in this area. The two are now neck and neck as the number one reason a client chooses who they will engage with. However, while the independent builder has made good ground with the production of show homes, they have steadily lost ground in gaining work through recommendation, while franchise builders have made great gains in this area. I would expect this measure to be even in next year’s New House Owners’ Satisfaction Survey. You’re only as good as your last … show home When asked what the most important features influencing their choice of builder were, respondents chose quality and reputation, outstripping the lowest

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price by almost six to one. A client’s evaluation of quality appears to be based largely on what they observed when visiting a show home. Features they deemed as important in adding value and sustainability to their properties were; • Higher than code insulation levels • Rain water tanks • The type of heating source while exposed north facing concrete floors and solar PV panels were seen as less important factors. For those members who don’t have the infrastructure to produce a new show home, perhaps give some thought as to how you can present quality and trust, in an alternative way. An interactive website and active social media platforms are a great place to start as they allow 24/7 access to your product, which can generate a certain amount of emotional buy-in. Satisfied clients The independent builder ranks higher than franchise builders across all aspects of consumer satisfaction, both during and after the build, however, there is only a whisker in it, with rankings not showing any noticeable change since 2013.


AROUND THE REGIONS —

October rush for Waikato The 10th month of 2017 was chock-ablock for Waikato! The annual NZCB Waikato golf day was held on Friday 20th October at the Lochiel Golf Course in Hamilton. There was a huge turn out with 27 teams registered and players were very lucky with the Waikato weather – there was sunshine! Thank you to the committee for all

your hard work in organising the day. Thank you also to the Waikato regional partners and the great support you gave including fun games at the holes and great prizes. A massive thank you to all the NZCB members who turned up to support this event. All funds raised will be donated to a local charity – yet to be decided!

Team Tee Party from the Hayward Builders office

Team Brad Carter chilling with the Holdfast Gorilla AKA Scott Houghton and enjoying the IPA and pilsner beer that Franklins Bathrooms’ especially brewed – complete with the NZCB logo and all! Thanks Franklins! Team ChewBaccalaulala’s!

The Holdfast Gorilla cozies up to Colin Johnstone

Waikato Home Show – 2017 A big focus for the Waikato committee this year has been on promoting the new NZCB brand and wanting to educate the public on the Halo 10 Year Guarantee. The committee decided to exhibit at the Waikato Home Show to see if the event would be beneficial for the region and help them achieve some of these goals. The committee constructed a bar leaner for the stand which featured a whiteboard top. This gave people the opportunity to draw designs and share their ideas for a build project. The whiteboard top was also a big hit with other exhibitors! The stand was positioned well within Claudelands Events Centre and although numbers were down this year, we received good feedback from customers who know the Association. One lucky competition winner walked away with a shiny new TV thanks to the kind sponsorship of Noel Leeming. Thank you to the committee for all your hard work: Colin Johnstone, Tim Dove, Natalie O’Donnell, Mike Jeffery, Peter Brooky and Craig Bulloch. Also thanks to the team from Franklins Bathrooms’, Avant Aluminium and Noel Leeming.

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Exhibiting at the Waikato Home Show – whiteboard bench top and all!


AROUND THE REGIONS —

Christmas comes early for the Taranaki community! NZCB Taranaki recently presented their local Hospice with a $1000 cheque! The money raised was generated from a regional golf day fundraiser held earlier this year. They also donated one of the Regional Apprentice Challenge table and bench sets to Koru Kindergarten in Stratford. Thanks NZCB Taranaki!

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NZCB Taranaki president Adan Larsen (top left) and building apprentice Tom Ferguson who built the set (top right), present Koru Kindergarten with their new table!

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Ph 0800 360 009 Adan Larsen presents a $1000 cheque to thankful Taranaki Hospice staff.

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AROUND THE REGIONS —

Chipping for Charity 34 teams of 4 hit the green for the annual NZCB Taupo Golf Day on 3rd November. Players enjoyed an 18-hole round of golf with all funds raised going to the very deserving St Johns and AST Trust.

The Best Hole Sponsor Trophy was awarded to PlaceMakers Taupo and the winning team on the day was Resene Construction Systems. A huge thanks to all the prize sponsors & supporting Regional Partners!

At a recent Taupo members’ meeting, two recently qualified building apprentices were publicly awarded their National Certificates in Carpentry. Congratulations John Wall and Kieron Sloane!

Alistair Penrose of Toi Ohomai Institute of Technology presents John Wall (pictured above) and Kieron Sloane with their qualification certificates.

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AROUND THE REGIONS —

Where has this year gone? It’s only 2 weeks until Christmas and I’m sure everyone is busy and run off their feet trying to keep up with the pace of our industry as the year comes to a close. Has it been a successful year for you? When you do get that well deserved break, take the opportunity to reflect on the year and set some goals for 2018. Your bank balance isn’t the only thing that should determine your success, instead reflect on what has and hasn’t worked well for you as a business owner. Identifying strengths to build on and weaknesses to focus on will be a valuable lesson and set you in good stead for setting goals. I recommend setting three business goals for the year, it could be anything from keeping on top of your skills maintenance requirements to rewarding your build team for every job finished ahead of the contracted hand over date. Whatever the goal, make sure it is achievable and stick at it! I’m sure looking forward to 2018 and what lies ahead for NZCB! If you were unable to attend round 3 of the ToolBox Seminars you may not be aware that NZCB are transforming the ToolBox Seminar model next

2017 Inhouse Half Page My Concrete App 186x133.indd 1

year. Watch this space! The education will be high-end and delivered by a professional with specific technical knowledge. Seminars will be exclusive to NZCB members and by invite only, so in saying this, as you go about your day, be advocates for NZCB to those who are non-aligned and would benefit from being a member. My South Island counterpart, Nick Matthews, and myself will be getting more involved in the regions throughout 2018 which we will be discussing with your regional presidents. To close off 2017, I wish everyone a safe and enjoyable Christmas & New Year break and look forward to seeing you in 2018 for another eventful and busy year. Mere Kirihimete! (Merry Christmas)

Shane Ririnui Business Development Manager – North Island

11/6/2017 10:53:31 AM


AROUND THE REGIONS —

Helicopter House Charity Build Members of NZCB Nelson, their local Mitre 10 MEGA and many generous sponsors have kindly donated weeks of their free time to construct the Rata design from the Certified Plans range which consists of three bedrooms, two bathrooms and a study. The charity home build took only six weeks from dazzle marks to being fully complete! The home will be auctioned on 9th December and its net proceeds will be donated to the Nelson Marlborough Rescue Helicopter Endowment Trust. A huge thank you to all those who picked up a hammer, feed the hungry tradies, donated materials and especially to the NZCB builders and their teams mentioned below: Coastal Designs Ltd

David Gunter

Colin Norton Ltd

Colin Norton

Dunlea Building Ltd

Brent Dunlea

MVZ Builders Ltd

Mark Van Zoelen

Rowney Construction Ltd

Nick Rowney

Tasman Homes (Nelson) Ltd

Garry Nott

You Build Ltd

Matthew Thomas

Bob Schiefer Construction

Bob Schiefer

Bob Monopoli Builders

Bob Monopoli

Douglas Building Contractors

Andrew Douglas

Total Design & Build

Trent Gearry

Living Space NZ

Santosh Anand

Thank you also to Nick Matthews of NZCB, all the apprentices who lent a hand and the three retired builders who picked up their toolbelts for a good cause: Tony Greep, Robin Greep and David Sigley.

The stunning end result! Photography by The Property Pilots

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Volunteers built the Rata plan proudly designed by Certified Plans, a perfect home for those who enjoy indoor/outdoor flow. (Artists impression pictured to the left).

From left: NZCB members, David Gunter, Bob Monopoli and Garry Nott install the walls with smiles running wide!

NZCB members, Jonesy, Taine and Andy from Total Design & Build helping out with the build!

Welcome to our latest Certified Plan Member: Callum Sheridan CJS Construction Ltd AUCKLAND Certified Plans provides Business members of NZCB exclusive and instant access to 32 stunning home plans. Offering these plans creates a compelling reason for potential clients to decide you are the right choice to build their new home! To join the scheme, call 0800 237 843 ext 707 or email info@certifiedplans.co.nz.


AROUND THE REGIONS —

NZCB Otago tees off for Prostate Cancer It’s that time of year again where things are a little crazy and everyone is busy! So, we thought why not throw a golf day to raise some well-deserved funds for the Prostate Cancer Foundation! The golf day created an opportunity to get away from work on a Friday afternoon and play a few rounds! Some of us just scared the worms and kept the green keeper in a job! The term golfing could be a little overstated for some! Numbers were a little lower this year as not everyone had the chance to sneak away from the building site. The weather was kind and we had great support from our suppliers and sponsors! Thank you! Design Windows had their BBQ roaring and cooked up some mean steaks which were complimented with a liquid refreshment or two!! And all in the name of raising money – no complaints there!

After a long day out on the course, Ken Cook from the Prostate Cancer Foundation addressed the crowd with a descriptive explanation of the nasty disease and the symptoms to look out for. Winners of the day were announced, and the charity auction commenced as the image of the wrinkly walnut disappeared from our minds!! We then enjoyed a delicious meal to cap off the night. A big thanks to Damian Newel from The Breeze who ran the auction and got us digging deeper into our pockets! Even with a smaller crowd, we look to have raised around $7500 – $8000! Many thanks to all the sponsors of the day – we couldn’t have done it without you! And a big thank you to all who helped with the organisation and sourcing prizes and sponsors. Sacha Gray NZCB Otago President

We had great support from Nidd Realty who offered some delicious beer tasting out on the course which the players really enjoyed! Thanks to Rachel Bain for running the tasting! In the name of fair competition, thanks must also go to Alice at Metro who also ran some beer tasting. Both stations were a real hit on the day!

CLOCKWISE FROM TOP LEFT: Team Mitre 10 take a swing! NZCB member, John Laverty is in the rough! Metro and their awesome beer tasting station! Team Resene rearing to go! Happy bidder, Chris Stroud and his new power tools!

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Nick Matthews Business Development Manager – South Island

It’s that time of year…. As we head into Christmas with the new year just around the corner, I ask myself, “Where did 2017 disappear too?” This year 602 building practitioners attended 39 ToolBox Seminars in 14 locations around the South Island. In doing so they have extended their knowledge on building compliance and better prepared their business to comply with the Building Act - the laws that define what it means to be a professional (not a cowboy) builder within our industry. Well done & thanks to those who made the effort to attend. South Island builders continue to enjoy a productive period of building activity with many members informing me they have work booked ahead through to the beginning of 2019! The exception to this is Canterbury which has experienced a slowing in residential new builds. However, the consensus amongst local members is that the downturn is a correction in the market after the craziness of the post-earthquake years.

NZCB committees around the southern regions have been active throughout the year; hosting golf days, attending home shows, conducting training evenings and supporting local charities! These are just some of the many activities which members have volunteered their time to support, often done without reward or want of recognition, and often going unnoticed. So, on behalf of the recipients who’ve benefited from your passion and professionalism, thank you and congratulations on another successful year. There’s no sign that 2018 will ease so be sure to take a welldeserved summer break and wind-down after another busy year. Turn off your phones & devices, enjoy some warm weather and celebrate the festive season with family & friends! On behalf of all the team at National Support Office, I wish you all a very Merry Christmas and a prosperous happy New Year!

Lindis Pass Summit on-route to the Cromwell ToolBox Seminar.

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AROUND THE REGIONS —

Industry Events Calendar

MARCH 19 + 20 CROWNE PLAZA | AUCKLAND

The New Zealand Building Industry Regulation and Compliance Conference is your chance to understand the legislation updates as well as the practical application of the law and how you (or your business) can stay compliant. This is your opportunity to learn, network and grow from not only industry experts but your peers as well. Register now & save. NZCB discount code: M6UIBI To register see: www.conferenz.co.nz/events/ new-zealand-building-industry-regulation-andcompliance-conference

FEBRUARY 22 CLASSIC FLYERS MT MAUNGANUI | TAURANGA $5 ENTRY

Build IT Tauranga The Expo for Building Professionals

NZCB Auckland Golf Day

4.00PM – 8.30PM

MARCH 22

Get along to the trade expo for building professionals with over 30 trade stands to peruse!

AKARANA GOLF CLUB MT ROSKILL | AUCKLAND

SHOTGUN START @ 12 NOON To register or for further info please email auckland@nzcb.nz

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IN THE KNOW —

What the heck does a QS do? Part 1!

My earliest significant memory of building, was 8 years old, playing on the driven piles at the house my dad built in Epsom, Auckland. I can remember looking at them all higgledy-piggledy (don’t panic... they hadn’t been trimmed yet!) trying to imagine what the house would end up looking like sitting on top, all whilst dodging bumble bees hanging out in the long grass around the edges of the site and seeing if I could jump from pile to pile.... Must be why all these years later I love being on site so much! I have been known to scale a retaining wall in heels..... WHAT THE HECK DOES A QS DO? Fair question! Kind of like accountants, a QS is something different to everyone depending on who you are and what you do. We work with any of the following; • • • • • •

Builders (of course!) Sub contractors Home owners Developers Large construction companies Professional QS firms

FOR A BUILDER, A QS NEEDS TO BE ABLE TO DO THE FOLLOWING;

Initial budget estimates for clients who may or may not go ahead with a project... You have seen them time and time again, the wellmeaning home owner with a project in mind, tightly holding on to some concept drawings that a friend of a friend has drawn up for them. The details of what they are looking for are often evolving, and generally they are talking to several builders about their plans. They may or may not have had slightly different conversations with each builder without realising, meaning that when pricing comes in at this early stage, there is likely to be vast differences in both the level of detail and the price making any kind of comparison very difficult! The builders QS here comes in to their own, taking charge of the conversation around specification and documenting it, and then creating a quickly generated preliminary budget estimate giving a ball park figure for the works, so the well-meaning client has something to either walk away from, or move forward with confidently and without too much investment from the builder.

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Detailed costings, from working drawings or for tenders... This involves effectively working with the sub trades for their quotes – I have been known to drop off a coffee in my time to get quick turnarounds! It also involves the ability to accurately measure from plans usually the carpentry and concrete trades (builders works). By accurately measure, I mean allow for the correct amount of wastage for each item, and to figuratively put on the builders hat applying the knowledge not only of that builders team, but also of how the job would be completed. Measuring the materials is a simpler exercise of plans plus wastage plus application, however the labour content which is a measure within each built up rate is completely different. We have literature on how the average man on the average day will do the average job, but us kiwis are fans of interesting and bespoke architecture, sometimes in very challenging places! This affects the labour content greatly, however it is still using a theoretical approach that will create the most accurate result. Apply market value... It is all well and good to know that should you win the job, you know how many boxes of nails you will need, and how many man hours to complete, but at the end of the day, this is still likely to be a competitive pricing situation. Your QS needs to be able to apply the current climate to the pricings exercise. You want to win the job... so the area that is up for negotiation is usually the margin, and sometimes also the labour rate. It is a QS’s job to minimize risk, so we get a nervous twitch when we see pricing being thrown around on the back of chip packets! It is also a QS’s job to help win the work. This is always easier when there is a fair playing field of course, it is hard to compete with a chip packet price that has a round number on it, when we know that via due diligence completing the job for that price is likely to see the builder in the red. Sometimes knowing that you can comfortably walk away from a job is worth its weight in gold... In the next edition of InHouse we’ll continue with part 2 of what a QS can do for you including contract administration, back-costing and providing value engineering. Stay tuned! Red QS is primarily the builders QS, providing bespoke quantity surveying services to builders and sub trades, large and small, all across New Zealand. The team has an exceptional level of skill across the board, and our services are available on an as when needed basis! Sassy and fresh, creative and clever, we are proud to be part of the Construction Industry in New Zealand.


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IN THE KNOW —

Get tax sorted before Christmas – or feel IRD’s wrath You may feel like Inland Revenue (IRD) has got it in for builders. Not only are they monitoring your tax affairs like a hawk as part of their increased investigations focus on the construction sector (you may have seen the ‘tax crime’ ads), but they could also be about to ruin your well-deserved Christmas/ summer break. How? Two important tax payments – provisional tax and GST – are due on January 15. Talk about awful timing. They are to be paid when business activity usually goes into hibernation and cashflow can be tight. Most accountants are also enjoying respite from preparing and filing returns.

There are things you can do right away to improve your bank balance. Prioritise finishing jobs that can be completed quickly. The faster you finish something, the faster you can invoice clients and receive payment. Speaking of which, see if anyone who owes you money can pay early (consider offering them a discount to encourage this). Don’t forget to chase those who have not paid for work you completed a while ago. You may also wish to talk with your suppliers to see if you can re-negotiate a new settlement date.

But IRD does not recognise that. No. They want you to pay your tax obligations on January 15 – and you will feel their wrath (steep interest of 8.22 percent and late payment penalties) if you do not.

If, having done all that, you will still have difficulty paying tax on time, consider entering a payment arrangement with an IRD-approved tax pooling intermediary. Intermediaries let you choose how and when you pay provisional tax, without incurring IRD’s wrath.

With non-compliant tradies feeling taxman’s wrath on the back of the increased investigations activity, it really pays to keep in IRD’s good graces.

The key to paying tax is not leaving things until the last minute.

Getting tax-ready often involves doing a few basics before you down tools for the year. These small things can make a big difference (well done if you are already doing them).

As you prepare to get everything related to your January 15 payments sorted before Christmas, be sure to contact your accountant. They can work with you to come up with a cashflow management and tax payment strategy.

There is also an option which lets you pay provisional tax when it suits you, not in the middle of January. Firstly, it’s important you know your current cashflow situation. This can be ascertained by reviewing your books and making sure all financial records are up to date. Doing a quick budget to determine what expenses you need to cover while off work will also help you identify any issues you may encounter.

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Chris Cunniffe is the chief executive of New Zealand’s largest tax pooling intermediary, Tax Management NZ. He was previously the head of tax at BNZ and Air New Zealand.


NZCB NEWS —

Halo 10 Year Residential Guarantee What’s it worth? Homeowners requiring the Halo 10 Year Residential Guarantee Insurance to purchase a property or drawdown a loan from the bank will often have a perceived market value of Halo. Consider a spec home where the builder has offered the Halo Guarantee as part of the sale package on a property. The sale has now become more valuable because of this offering. Everyone’s perception of the value will be different so just how do we establish “market value” of a Halo Guarantee. This year the Association was involved in a case which enabled exactly that. A member was building several spec homes, the first sold with a Halo Guarantee in place and the purchaser was very happy. The second spec was advertised as having a Halo Guarantee in place, but for whatever reason and unbeknown to the purchaser, one was never applied for and the sale went ahead. Unfortunately for the builder, further complications arose with the dwelling and

a retrospective Halo policy was declined. The new owner is now looking to recover their loss from the builder. Firstly, they wanted to recover their financial loss given the absence of the Halo 10 Year Residential Guarantee, which was promised to them and which they felt they paid for under the condition of sale. The value of loss they placed at $17,000 and the new property owners are now pursuing this matter through the courts. The real question for members to now consider, is not what is the cost of Halo; but what is the cost of not having Halo accompanying all residential work. It’s clear that kiwis buying or building property now consider a residential building guarantee a valuable component of their purchase – it may even be the deciding factor. As members of NZCB, not only are you able to provide a guarantee, you are providing your clients with New Zealand’s most comprehensive guarantee available.

FOR SALE

FORD SALE SOL

Please note that BrokerWeb Risk Services will be closed from Friday 22nd December and reopen on Monday 8th January 2018. For urgent enquiries please phone 021 567 795. The Halo application inbox (halo@bwrs.co.nz) will be monitored from time to time over this period.

www.nzcb.nz/members/ 10-year-guarantee/

Please refer to the Halo 10 Year Residential Guarantee Insurance Policy Wording for full details of the policy coverage and additional benefits. If you have any questions regarding the Halo 10 Year Residential Guarantee, please contact Brittany Robertson at the National Support Office on 0800 237 843 or BrokerWeb Risk Services on 0800 644 444

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NZ

NZCB NEWS —

CB’ S

RRED

PREFE

Contract Works Insurance

ANCE IN S U R E R S ! BROK

FAQ’s around Contract Works Insurance and some things you may not know Whose name should the policy be in? A Contract Works Insurance policy should be in the name of the Builder as the Main Contractor (including any other sub-contractors for their respective rights and interests) and the Owner as the Principal and any other interested party, such as a mortgagee.

The benefits of having an Annual Contract Works policy is a more competitive premium for you as well as ensuring that no contracts get missed. There will be a sum insured limit any one build (up to a $maximum). Cash flow of these policies can be managed by paying your premiums by monthly instalments.

Who arranges the Contract Works Insurance? New Builds – the builder should arrange the Contract Works Insurance. Don’t forget to check sub-limits for Goods in Transit, Professional Fees and any Principal Supplied Materials.

Excesses The standard excesses for Contract Works Insurance are usually as follows: $500 increasing to $1,000 for Burglary, Malicious Damage, Theft, Landslip & Subsidence.

Alterations – the owner should arrange the Contract Works Insurance in this case with the same Insurer who holds the actual House Insurance. Some House Insurance policies may be voided if there is structural work taking place. Annual Contract Works Insurance If you are doing a number of builds per year, the best option is to take an Annual Contract Works Insurance. This is calculated on a declaration basis. The provisional premium is charged on an estimated number of builds and turnover over 12 months and is then adjusted to the actual number and turnover at the end of the Insurance Period.

The Natural Disaster excesses vary depending on location of the contract and are shown as a % of the value at risk subject to a minimum $ amount. E.g. 2.5% of the value at risk subject to minimum $2,500. So, for a Contract price of $500,000 if you were half way through a build at the time of a natural disaster (Earthquake, Volcanic Eruption, Tsunami), the excess would be 2.5% x $250,000 = $6,250. The Natural Disaster excess could be as high as 10% for some locations so it’s a good idea to check this and point this out to your clients. It is important to always refer to your broker and policy wording for full coverage details.

Your REDi Builders’ Insurance is administered by BrokerWeb Risk Services Ltd

For a full review of your insurance programme please contact BrokerWeb Risk Services 0800 644 444

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IN THE KNOW —

Employer record keeping obligations It is not uncommon for us to deal with situations where employers have not kept the required records in relation to employees or they have kept deficient records. The Employment Relations Act 2000 requires that at all times an employer must keep records for each employee (called a time and wage record) showing: • • • • •

the name of the employee the employee’s age, if under 20 years of age the employee’s postal address the kind of work on which the employee is usually employed whether the employee is employed under an individual employment agreement or a collective agreement • in the case of an employee employed under a collective agreement, the title and expiry date of the agreement, and the employee’s classification under it • the number of hours worked each day in a pay period and the pay for those hours (Note: A salaried employee’s hours can be set out in the employment agreement if the employee actually works those agreed hours. However, if the salaried employee works additional hours, the employer must record those additional hours if those need to be recorded in order to demonstrate compliance with the requirement to keep records in sufficient detail to, in turn, demonstrate compliance with the minimum entitlement provisions in the Employment Relations Act. These provisions include complying with the Minimum Wage Act 1983.) • the wages paid to the employee each pay period and the method of calculation • details of any employment relations education leave taken under the Act • such other particulars as may be prescribed. The Employment Relations Act also requires that the employer must retain a signed copy of the employee’s individual employment agreement or the current terms and conditions of employment that make up the employee’s individual terms and conditions of employment (as the case may be). Further if an employer has provided an employee with an intended agreement, the employer must retain a copy of that intended agreement even if the employee has not signed the intended agreement, or agreed to any of the terms and conditions specified in the intended agreement.

• the date on which the employee last became entitled to annual holidays • the employee’s current entitlement to sick leave • the dates on which any annual holiday, sick leave, or bereavement leave has been taken • the amount of payment for any annual holiday, sick leave, or bereavement leave that has been taken • the portion of any annual holidays that have been paid out in each entitlement year (if applicable) • the date and amount of payment, in each entitlement year, for any annual holidays paid out under section 28B of that Act (if applicable) • the dates of, and payments for, any public holiday on which the employee worked • the number of hours that the employee worked on any public holiday • the day or part of any public holiday agreed to be transferred under sections 44A or 44B of that Act and the calendar day or period of 24 hours to which it has been transferred (if applicable) • the date on which the employee became entitled to any alternative holiday • the details of the dates of, and payments for, any public holiday or alternative holiday on which the employee did not work, but for which the employee had an entitlement to holiday pay • the cash value of any board or lodgings, as agreed or determined under the Act • the details of any payment to which the employee is entitled under section 61(3) (which relates to payment in exchange for an alternative holiday) • the date of the termination of the employee’s employment (if applicable) • the amount paid to the employee as holiday pay upon the termination of the employee’s employment (if applicable) • any other particulars that may be prescribed. Both of the above Acts provide that the records must be kept in written form, or in a form or in a manner that allows the information in the record to be easily accessed and converted into written form. (The above is by its nature general, and is not intended to be a substitute for legal advice).

The Holidays Act 2003 requires that at all times an employer must keep records (called a holiday and leave record) for each employee showing: • the name of the employee • the date on which the employee’s employment commenced • the number of hours worked each day in a pay period and the pay for those hours • the employee’s current entitlement to annual holidays

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Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: Phone 07 928 0529. They have also previously produced a Guide for Employers in the Construction Industry which NZCB can send out to any members on request. (The above is by its nature general, and is not intended to be a substitute for legal advice).


IN THE KNOW —

Are you ready for payroll disruption?

IRD are overhauling their online system and have proposed some big legislative changes: • Employer returns (all payroll data) will need to be filed every time you pay staff instead of once a month. • It will be mandatory to file employer returns online only - no paper copies. • The payroll intermediary (PI) subsidy will be removed. This subsidy has been available to PIs for managing employer returns on behalf of businesses.

WHAT DOES THIS MEAN FOR YOU? You will likely spend more time and frequency (on IRD’s website) uploading your payroll data. If you’ve been using Thankyou Payroll’s (TYP) free intermediary services, IRD’s removal of the subsidy, and extra filing frequency, means we will need to introduce a service fee. We’re committed to keeping it as affordable as possible. TYP is a social enterprise, and by using us, you’re impacting the wider community.

FREE OFFER TO NZCB MEMBERS Thankyou Payroll is stoked to offer NZCB members free use of our service for 6 months on sign up. Simply redeem this offer by typing NZCB in the ‘promo code’ section when filling in your company details on sign up. This will entitle members to use any of our processing plans for free.

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T&C’S • Offer is only valid for new TYP clients (existing clients cannot redeem this offer) • This offer is only valid until 31st January 2018 (you must sign up before this date to redeem the 6 month free offer) • TYP will waive the $50 direct debit fee if you choose to initiate it within the free promo period Sign up here: https://thankyoupayroll.co.nz/ Please contact one of our friendly help desk team if you require more info: help@thankyoupayroll.co.nz or 0800 895 146

STAY IN THE LOOP! We’ll bring you the latest on the legislation as we get it. Stay in touch here: https://thankyoupayroll.co.nz/news.html


OUR PEOPLE —

A new chapter in history for The Duke of Marlborough Whangarei member, Harnett Builders recently completed an 8-week job on the historical Duke of Marlborough Hotel in Russell, Bay of Islands. In 1827 the hotel was known as Johnny Johnstons Grog Shop and has since changed its name to the Duke of Marlborough after the world’s richest man. The historic beauty has just celebrated its 190th anniversary! After the Treaty of Waitangi was signed, the Duke of Marlborough became one of the first ‘legal’ establishments and its gold framed licence still hangs proudly in the bar. During its avid history, the site has seen three different buildings due to the first two being lost to fire (1845 and 1931). The Duke was originally a haven for whalers with over 300 landing in Russell at the end of the season. It was also owned by Haven Hotels (known today as Lion Breweries) between 1923 and 1974. It fell victim to the share market crash of 1987 and then reinvented itself as an A Listers place to be. It is now owned by a group of four who have restored The Duke in all its beauty as a must-see for those visiting Northland. With accommodation, restaurant and bar it is a highly sought after wedding venue. During the eight-week project, a build crew of up to seven worked on adding a new upper deck and veranda complete with French doors leading to each waterfront room. The lower deck was also refurbished and during the process more than $300 in coinage was found as well as old menus and cutlery! The build team also upgraded the chimney and iconic flag pole. Stage two commenced in November and involves the addition of eleven more rooms, refurbishing two more and construction of a lift, chiller, storeroom and two underground tanks. If you fancy a very pleasant weekend away, check out www.theduke.co.nz

The Duke before its new upper deck and veranda

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OUR PEOPLE —

Trade Excellence in Taranaki Congratulations to Taranaki NZCB members, Adan and Kelly Larsen of Adan Larsen Builders who were recently awarded highly commended for Trade Excellence at the Taranaki Chamber of Commerce Business Excellence Awards! Well done!

Apprentice of the Year 2017 – National Final Results Congratulations to the following apprentices and their NZCB employers who placed at the Apprentice of the Year 2017 Final supported by Carters and BCITO!

3rd place went to Auckland apprentice, Logan Alderson who is employed by NZCB member Curtis Searancke of CS Building Ltd. Well done!

2nd place went to Hawkes Bay apprentice, Jack Gifford who is employed by NZCB member Peter Christie of Christie Builders & Joiners Ltd.

Jack Gifford and his proud employer, Peter Christie.

Logan Alderson and his proud employer, Curtis Searancke.

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Introducing Design Studios for the World’s Most Beautiful Bathroomware Franklins inspired by the Design Houses we work with in Europe, implemented the Design Studio Concept. First in Wellington in 2015, Panmure in late 2016 and now Hamilton in 2017. Franklins Design Studios offer a black and white setting, showcasing the World’s Most Beautiful Bathroomware. Franklins do not follow the trend of typical showrooms with tiled bathroom cubicle displays. In Panmure the Design Teams use of recycled rubber flooring cushions both foot traffic and reflecting noise. It is also resilient and is fantastic on bench tops to handle heavy bowls. Other materials like reflective black piano laminate shelves allow the Hansa Faucets to reflect their beauty. Multiwall translucent plastic panels give a warm tailored impression around our wet test area where customers can test the M&Z Over Head Rains. Steel frames help anchor our Valdama Italian hand crafted vitreous vessels display while not blocking off views throughout the Design Studio. The full height drapes add a bit of femininity whilst giving a little nod to our memories of shower curtains. We had a bit of fun with our blackened out Kitchen Display area. It has a very unique Stainless Steel gondola with fold up benches and linear LED lights that lick over the Stainless Steel items. The graphics were carefully considered and offer a new twist to how we appreciate movement of water. We as a company are very proud of this Boutique Design Studio. Franklins are proud to be National Partners of NZCB and set out to work with the NZCB members and your clients to compliment your quality build with the World’s Most Beautiful Bathroomware. If you would like to make an appointment please contact nzcb@franklins.co.nz

“Our aim is to create a timeless envelope that won’t date but enhance our bathroomware presentation. We are exhibiting art sculpture from the best design houses in Europe. We allow the customer to use their imagination to how the fixtures best fit into their proposed environment without complicating things.”

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HEALTH AND SAFETY —

“Clients do not come first, employees come first. If you take care of your employees, they will take care of your clients.” ~ Richard Branson

A Healthy Approach to Employee Engagement Forward-thinking businesses are now recognising the critical role staff well-being plays in engaging staff – and building positive workplaces for better business performance. Yet the importance of wellness is often overlooked, says Pauline Wrigley of EWP Services.

“When wellness is addressed properly, the impact is multidimensional.” When staff are given the right tools to take responsibility for their own well-being, this generates a positive workplace, which in turn drives higher levels of performance, productivity and engagement. The link to productivity absenteeism is one of the key indicators employers use to measure engagement in New Zealand. However a global study* on presenteeism – the phenomenon where employees show up for work but don’t perform at full capacity – revealed that while employees were absent from work an average of four days per year, they reported being unproductive on the job for 57.5 days. Presenteeism is clearly more difficult to measure than absenteeism. Yet they are essentially “two sides of the same coin,” signalling underlying issues that are causing a drop in productivity.

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Address the cause of stress high stress levels, whether at home or on the job, can adversely affect employee engagement. Workplace stress and anxiety levels continue to climb in New Zealand. The 2017 Wellness in the Workplace Survey reports that stress and anxiety levels have risen by 22.9% in two years. “As a nation, this is not something we have to accept,” says Pauline. “We’re seeing progressive employers implement some highly-effective strategies to combat this problem, and help turn the tide.” So, if you want to get better performance out of your staff, it pays to take a look at wellness issues of your team, and find the right professional support to assist you. It doesn’t have to be difficult but it is one of the best investments you can make. In the words of Richard Branson: Clients do not come first, employees come first. If you take care of your employees, they will take care of your clients. EWP (Employee Wellness Programme) is a network of highly respected professionals providing best practice wellness solutions to Kiwi companies nationwide. As a new Affinity Partner of NZCB, EWP is providing nationwide confidential counselling support service to members. When you sign up for this service, you will get a preferred customer rate for your annual fee and NZCB will pay for the first counselling session used by one of your staff. For more information on the counselling service, please contact: EWP Services’ Managing Director, Pauline Wrigley on 0800 800 397. Reference source: www.ehstoday.com/safety-leadership/ presenteeismcosts-business-10-times-more-absenteeism


The Family Complex 24


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Aligning the old with the new

For this Auckland family home, creating exclusive space for teenage children and parents alike was in more ways than one a ‘complex’ scenario. However, architect Marc Lithgow of Space Division with Bryce Chisolm and his Qualitas Builders team have captured the essence of this Mt Albert addition perfectly. To describe the project as an alteration or renovation isn’t quite accurate and to call it a simple addition wouldn’t do it justice. A solution had to be found for the owners and their evolving family and the final package has warranted the acclaim.

This wasn’t your everyday addition or alteration. There were express desires from the owners, an existing dwelling to marry up to and physical property restrictions to adhere and adapt to. The original home had pride of place on the slanting suburban section and would act as the template and grandfather of the intended style and tone. The owner’s wishes were simple in theory. At the top of the list, the family home had to have requisite flexibility for teenage seclusion that was brilliantly self-serving. The new addition would cordon off the adults from the adolescents as required and necessary in a most inclusive ‘compound’. Clear, future-focused thinking was at play and the separate ‘homes’ were to be joined - more figuratively than literally - by shared family areas. While creating exclusive areas for the generations was paramount, communal family space was equally important and still at the core of the brief. Marc’s design needed to fit the existing section, which had its own agenda; mature trees protected and staying put. With his design element providing an inventive and ingenious solution, it was up to Bryce and his team to put their brushstrokes to the canvas and finish the piece as it was intended. To achieve the desired result for the new 159sqm addition, the old and the new would have to work together on this one.

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“The owner’s wishes were simple in theory. At the top of the list, the family home had to have requisite flexibility for teenage seclusion that was brilliantly self-serving.”

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Adults only

Finishing lines

While the elbowroom for owners and their children rightly take the attention, the intricacies of the clever design manifest from the bottom up. A new downstairs garage provided the foundation for the raised landscaped outdoor areas that sit perched at eye level to the large specimen trees. There’s a fluid transition from the indoor dining and lounge and the staggered positioning of the two buildings creates seclusion in both existing and new outdoor areas. This is achieved by the corners of the original and new home abutting and a brace of shortened staircases framed with Russian Birch offcuts from the ceiling leading into the sunken adult retreat.

Sharp, immaculate finishing is the continued theme for this property. From the polished concrete floors to naked Russian Birch ceilings sectioned by thin concrete beams that lead seamlessly to the vertical cedar weatherboards. Its symmetrical design rings true throughout the home and under Bryce’s watch, the minute details, including extensive negative detailing and imported fixtures and fittings, haven’t been missed. Crucial space and natural light have been augmented with the use of large windows and sliding stackers finished in black aluminium in tune with the standardsetting original. The upper level takes full advantage and manages to achieve what could be described as an indoor/outdoor room. Head-to-toe sliding stackers open the second storey to the world with a glass safety barrier the only obstacle. From this height, the owners can lounge about in the canopy with black shutters

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Photography by David Straight.

“The property with all of its privacy, versatility, personality and exceptional quality and design is still very much a family home.�

adding to their privacy. This upstairs sanctuary, which hosts the solo bedroom, walk-in wardrobe and en suite is yet another canny separation of space designed with realistic family dynamics firmly in mind. Building on this thoughtfully manipulated but inclining land parcel had its unique challenges for Bryce and his team. For some select material and equipment delivery, the 30m reach of the HIAB crane had to navigate its way between protected trees surrounding the property. The free-standing bath that now sits under a chic charcoal honeycomb motif was also a passenger. Achieving the final result and the satisfaction of the suitably impressed owners arrived by way of finding solutions to expected and unforeseen situations. The property with all of its privacy, versatility, personality and exceptional quality and design is still very much a family home.

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IN THE KNOW —

What do you do if you receive a trespass notice? By Geoff Hardy of Auckland law firm Martelli McKegg Normally you have what is called an implied licence to go onto someone’s private property. Unless the owner makes it clear that you aren’t welcome – for example by displaying no trespassing signs or enclosing the property with barbed wire fences and locked gates – then the law assumes that the owner is happy for you to pay them a visit or to deliver goods or services. However property owners can usually withdraw that consent when they feel like it, either by forbidding the whole world to enter the property, or just specific people.

One of the ways they can ban specific people is by issuing a trespass notice under the Trespass Act 1980. That is a powerful remedy because they don’t have to have any particular justification for issuing the notice. It is a basic right of a property owner to ban anyone from their property, subject to certain obvious exceptions such as the right of the Police to investigate crimes and other officials to prevent death or serious injury to people or property. Trespass notices don’t have to be in writing – it is sufficient if the occupier tells you to leave or not enter their property – but it is obviously easier to prove what was said if the notice is written. There are standard forms available, and they either have to be handed to the trespasser or sent to him by post in a registered letter at his usual place of residence. Only the occupier of the property (who is not necessarily the owner) is entitled to issue the trespass notice, although they can have an employee or agent do it for them. If the property is leased then the occupier is the tenant, not the owner. A trespass notice can take one of two forms. The first is a warning to someone who is already trespassing, that they are required to leave. They only commit an offence if they fail to leave. The second is a warning to someone who is already trespassing, or has recently done so, or is likely to do so, that they are required to stay off the property. If they have not trespassed already but the occupier suspects that they are likely to do so, the occupier has to have reasonable cause for believing that. The potential trespasser only commits an offence if they “wilfully” trespass on the property within two years of receiving the warning. If they only get a warning to leave, without a corresponding warning to stay away, then they are free to return at a subsequent time, although there would have to be a reasonable period of time between the eviction and the return. There are limited defences available to the trespasser. If you receive a warning to leave the property, you can prove it was necessary to remain there for the protection of yourself or someone else (for example, there might be a gang member waiting for you out on the street), or there was some emergency involving your property or someone else’s (for example, your car was on fire and you needed access to a hose). If you receive a warning to stay off a property, the same defences apply, but in addition you can prove that the person who issued the trespass notice is no longer the occupier of the property.

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IN THE KNOW —

If you have breached a trespass notice and none of those defences apply, then you can be sued by the owner, but more commonly they would get the Police to remove you and/or prosecute you. The maximum penalty for breaching a trespass notice is a fine of up to $1,000 or 3 months’ imprisonment. Very few trespassers are ever going to go to prison, so their main exposure is the legal fees they would incur in defending themselves. A trespasser can be required to state his name and address, and it is an offence if he refuses, but in that case the maximum penalty is a $500 fine. Now, how do these rules apply to building projects? When you start a building project the owner of the property obviously gives you permission to go on the land and build something on it. If it is a new build you might even have possession of the site, which means you have the primary say over who comes and goes, even if the owner has limited rights of access under your supervision. In renovation projects where the owners are living on the property you still have a right of access to carry out your work at all reasonable times, and perhaps even exclusive possession of the part you are working on. It is only when you reach practical completion and you have been paid in full that full possession reverts to the owner, but even then you have a right of reasonable access to attend to remedial and finishing-off work. However in many building projects the relationship between builder and client deteriorates prior to practical completion, and it is common for disgruntled owners to issue trespass notices to their builders. What rights does the builder have in that situation? Well for a start, there could be an interesting debate as to who is the “occupier” of the property. Particularly on a new build, it could be argued that the contract makes the builder the occupier for the duration of the project, so until the contract is validly terminated or possession is handed over, the only party entitled to issue a trespass notice is the builder. If instead he receives one from the owner, he should counter with his own notice to the owner.

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Even if that is not the case, a trespass notice issued by the owner might fail on a technicality. For example, it might have been served incorrectly, or it might not say the required things. Case law makes it clear that a warning to stay off a property must state what the recipient is required to do and must point out the consequences of failing to do so. Furthermore, the builder could argue that he is not “wilfully” trespassing on the property because he genuinely believes that he has a contractual right to be there, and under the building contract the owner has waived his right to eject the builder until the contract is validly terminated or possession is handed over. That is a recognised defence to a trespass notice, although the genuine belief is measured by what a reasonable bystander would think, rather than the builder himself. And then there are the defences in the Trespass Act itself, namely that it was necessary for the builder to remain there for his own protection or to protect someone else, or there was some emergency involving his plant and equipment or someone else’s property. That at the very least would allow him a reasonable period in which to dismantle scaffolding, remove or secure his plant and equipment, make the unfinished project safe, secure and weatherproof, and ensure that adjoining properties are not at risk from subsidence, fire or similar natural hazards. So the message to take away from this is, a builder doesn’t necessarily have to take a trespass notice at face value.

Geoff Hardy is a partner in the Auckland law firm Martelli McKegg and is a construction law specialist. Contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz. This article is not intended to be relied upon as legal advice.


NZCB NEWS —

Celebrating twenty years of backing builders!

20th Annual Conference & Expo, Energy Events Centre – Rotorua, 25th & 26th of May 2018 WHAT THE ATTENDEES HAD TO SAY:

What did you find most valuable about the conference & expo? “Networking opportunities and catching up with old mates.” “Legal information relating to the building industry.” “Meeting with other members from around NZ and having a good chat with them.”

ROTORUA – NOT JUST A CONFERENCE DESTINATION!!! Why not make a small holiday out of your trip to Rotorua to attend the 20th annual conference & expo, stay for a couple of extra days and take advantage of the fantastic attractions that NZ’s coolest hot spot has to offer.

What was your overall thought on the conference & expo? “It was my first attendance and I was really impressed.” “Great venue and fantastic catering. I thought the serving staff were excellent.” “We enjoy attending the conference every year and will do so as long as they are offered.”

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EDUCATIONAL WORKSHOPS

2017 STATISTICS

Continuing to upskill NZCB members with relevant and useful information.

2

HAPPY HOURS

To replenish you after a chock-a-block day of learning and networking.

1

INTERACTIVE FORUM

Ask industry experts those burning questions.

15

NZCB STAFF

On hand to help you with your association questions.

720

ATTENDEES Made up of NZCB members, wives/partners, apprentices, trade exhibitors, industry partners and VIPs.

2

EVENING FUNCTIONS

The very popular Friday Mingler & the splendid Saturday Awards Dinner announcing the winner of the NZCB Apprentice Challenge.

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EXHIBITION STANDS Displaying their products, services and offering exclusive expo day deals. 32

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APPRENTICE FINALISTS From across the country competing to be the winner!

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SPEAKERS Ranging from motivational to funny and inspirational.

85%

ATTENDEES Said they will definitely be attending 2018’s conference & expo


NZCB NEWS —

Skyline Rotorua

Polynesian Spa

After taking a gondola ride to the top of Mt Ngongotaha you can take in the stunning 180-degree panorama of Lake Rotorua and the city below. Thrill-seekers will enjoy the many attractions at Skyline Rotorua including ziplines, a skyswing and the world famous luge. Those looking to relax and take in the views will enjoy the many dining options, including a wine tasting room for the local Volcanic Hills winery.

Wai-O-Tapu Thermal Wonderland

Acknowledged as one of the world’s premier thermal spas, Polynesian Spa is the perfect place to relax aching muscles and unwind after a long day exploring Rotorua. The spas private pools are a favourite for couples, while families will enjoy the combination of child-friendly freshwater and mineral pools in the family spa. The spa can accommodate all group sizes and age ranges and is conveniently open till 11pm every day of the year.

Zorb!

Thousands of years in the making, a wonderland of stunning geothermal activity. The Wai-O-Tapu Thermal Wonderland is a spectacular showcase of New Zealand’s most colourful and unique geothermal elements sculpted by thousands of years of volcanic activity.

Rotorua Canopy Tours – Zip Lining

Zorb New Zealand is the world’s epic original Zorb company. Based in beautiful Rotorua, Zorb has been delivering unique rolling experiences for over 17 years. We are committed to providing fun, safe and exciting Zorb adventures for ages 6 and up! The purpose built facility is cranking all year round, with covered decks, onsite hotpool, changing facilities and picnic areas, Zorb is ideal for all seasons.

Whakarewarewa Red Woods Mountain Bike Park

Embark on a magical 3 hour eco-adventure in native and ancient New Zealand forest suspended high amongst ancient trees with Rotorua Canopy Tours. Down-to-earth experienced kiwi guides will lead your group of no more than 10, through a lush forest canopy via a network of zip lines, swing bridges, walking trails and tree top platforms. Learn about the Canopy Tours conservation efforts and the rare & remarkable native birds found in the forest as you weave between 1000-year-old trees and zip line up to high above the canopy.

One of the oldest mountain bike networks in the country, with master crafted trails, unbeatable riding surfaces, well draining volcanic soils, varying topography and fantastic scenery. It is no wonder Rotorua is renowned among mountain bikers as a premier riding destination. With around 130km of continually evolving trails, there is something to cater for all levels of rider, from beginners and family groups through to experts looking for extreme action.

Check out the Rotorua visitors’ info website for more details www.rotoruanz.com 33


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IN THE KNOW —

Transforming the way Kiwis do business The New Zealand Business Number (NZBN) has been designed to make it quicker and easier to do business in New Zealand. An NZBN is a unique number used to identify a business. All businesses in New Zealand can have an NZBN, whether they’re a big corporate or a selfemployed local builder. An NZBN is linked to the key business information organisations are most often asked to share with other businesses and government agencies – like their trading name, phone number and email address. In the short term it will save businesses time and money as they won’t have to repeat the same basic details over and over again. What benefits will the NZBN offer? By streamlining business processes and making it easier to share information, the NZBN will offer businesses a range of benefits over time. • Financial transactions will be smoother, as new ways to invoice customers, pay bills and apply for credit will be enabled. • Procurement will be more efficient and transactions like onboarding new suppliers/customers will be faster and simpler.

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• Self-employed people (like sole traders or contractors) can get and use an NZBN, and enjoy the same benefits as a large company. • Having an NZBN shows that your business is real and tangible, giving others peace of mind in dealing with you. It’s the future of business Government agencies (like Inland Revenue and the Ministry of Business, Innovation and Employment) and businesses are building the NZBN into their systems and processes right now, in areas like finance, procurement, customer relationship management, tenders, reporting and more. If you’re in business, your customers or suppliers will soon be asking for your NZBN – so head to nzbn.govt.nz now to get your NZBN and find out how it will help transform the way we do business. The New Zealand Business Number (NZBN) is a globally unique identifier, available to all Kiwi businesses. Having an NZBN will make it faster and easier to connect and transact with other businesses and government agencies. Head to www.nzbn.govt.nz to get yours today, or call 0508 696 926.


TECH TIPS —

Announcing Building CodeHub The Building CodeHub search engine makes it easy to find and access all relevant resources you need to design buildings that comply with the current New Zealand Building Code. By centralising access to all regulatory and non-regulatory resources, Building CodeHub offers a single platform from which you can search and filter to find the resource you need quickly. Building CodeHub is online and always current. It’s a source for all things to do with compliance, regulation, and the Building Code itself. It also offers services such as sending an update to you whenever a standard or regulation changes.

Using Building CodeHub, you can: • trust the Building Code resources you are searching for are authoritative and current • have confidence that all industry professionals are referring to the correct resources • be assured that your plans comply with the current Building Code • save time by having a single access point to all current Building Code resources Building CodeHub can be accessed at codehub.building.govt.nz

Manage all aspects of your concrete requirements from your mobile device! Introducing the all new My Concrete App developed by Allied Concrete which enables users throughout New Zealand to streamline the way they manage concrete ordering and delivery to site, regardless of volume. Reduce disruption to your project with increased control and flexibility over your concrete delivery. Get real time mapping and arrival estimates of your concrete order, along with order confirmation, truck size, load size, and schedule. My Concrete improves on-site communication surrounding concrete delivery as job information can be shared with other app users to keep your subcontractors, pump operators, placers and other project stakeholders informed with the latest information.

Features • View past, current and future jobs • Display important details for each job • Monitor truck location and delivery progress in real time • Receive notifications when trucks are dispatched • Display site weather information to determine optimal pouring conditions • Share jobs with sub-contractors, placers, pump operators etc • Plan arrival times and schedule delivery intervals for multiple deliveries • Multiple job capability for improved planning • Available nationwide in New Zealand

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This Tech Tip was supplied by Building CodeHub. For more information on Building CodeHub visit codehub.building.govt.nz

This Tech Tip was supplied by Allied Concrete. For more information on the My Concrete App or to request a demonstration, call 0800 4 ALLIED or visit alliedconcrete.co.nz.

Download My Concrete for free from the App Store or Google Play today.


TECH TIPS — This Tech Tip was supplied by Sika, a global leader in products and solutions for many critical areas of construction. Our main Trade skill areas are solutions for sealing and bonding, strengthening, waterproofing, grouting and anchoring, concrete repair and protection, concrete admixtures, flooring and roofing.

Sika BlackSeal Elastic –How to apply correctly Below ground waterproofing has been a risk and worry area for LBPs for far too long. Sika BlackSeal Elastic is the only BRANZ Appraised brushon below-ground waterproofing membrane in New Zealand. Applying it is easy and Sika’s “How To” vdeo makes it even easier.

a Sika Certificate. This Certificate is a great way to reassure potential clients that you are 100% up to speed on this critical waterproofing area. For more information on Sika BlackSeal Elastic visit www.sika.co.nz, or go straight to the video and LBP-exclusive quiz at Learnhow.sika.co.nz.

The video on YouTube has had nearly 200,000 views to date – and considering the subject is not exactly “cute kitten clickbait”, that’s a lot of views, and in our view, well worth it. At the end of the video, LBPs have the chance to complete a short quiz which when answered correctly entitles you to

Scan to see the video and take the quiz.

TEAM DISCOUNT

THEMES

19-20 March 2018 Crowne Plaza, Auckland

Regulation review and update Resourcing the construction boom: Priorities for policy Earthquake buildings - regulatory update Shaping the regulatory framework for the future

CONFERENZ.CO.NZ/BUILDINGLAW

2ND DELEGATE

$500 OFF


NZCB NEWS —

Are you up for the challenge?! Applications for the 2018 NZCB Apprentice Challenge open in February/March 2018!

Competitors will be tasked to complete a challenging project for a specific end user within the allotted 8.0 hours. Thanks to ITM’s sponsorship, every competitor will receive a prize pack for participating as well as major prizes up for grabs for 1st, 2nd and 3rd place getters! The Challenge is open to apprentices employed by NZCB builders or enrolled with ITAB. *conditions apply

Have you got what it takes to go all the way?

REGIONAL CHALLENGES

SAT 21 APRIL 2018

WHERE: ITM STORES NATIONWIDE + selected venues

NATIONAL FINAL

24 – 27 MAY 2018 ROTORUA

Keep an eye on itab.co.nz or facebook.com/itabnz for all the details!

PROUDLY SUPPORTED BY facebook.com/itabnz *The fine print: Competitors can be at any stage of their apprenticeship, regardless of age or experience and if they are lucky enough to progress to the National Final in May 2018, they must still be a current apprentice. Competitors must be enrolled in a recognised apprenticeship programme and must be up to date with any associated apprenticeship fees or training related expenses.

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NEXT GENERATION —

ITAB apprentice completions Ara Institute of Canterbury Luke Hansby

Crusader Homes

Shane Lusty

Simon Campbell Construction Ltd

Ara Institute of Canterbury - Timaru Regan Kollat

Sam Scott Building Ltd

Nelson Marlborough Institute of Technology (NMIT) Timothy Nicholls

Mark Brewerton - Builder

Budhi Pradhan

Kidson Construction Ltd

Northtec - Future Trades Darcy Bowden

Pete Brown Builder Ltd

Logan Reid

BRB Construction

Otago Polytechnic Mason Grubb

Naylor Love Construction Ltd

Cameron McKinlay

GL Stevenson Builders Ltd

Toi Ohomai Institute of Technology Rotorua James Baty

Duncan Wills Builders

Kieron Sloane

Chamberlain Carpentry & Joinery Ltd

John Wall

Building Central

UNITEC Institute of Technology Pairama Tutara

Tiger Building Contractors Ltd

Clement Richer

Renovation Builders Ltd

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NEXT GENERATION —

ITAB Apprentices receive exclusive milestone benefits for completing time and theory components during their apprenticeship training. Thanks to the extra support provided by ITM and its network of suppliers. ITAB apprentices annually receive: • Branded work apparel • Free tools and accessories • Discounted tools of trade • Access to sporting events

For further information, contact:

ITAB on 0800 ITABUILD (482284) or visit itm.co.nz or itab.co.nz 40

ALL THIS

FREE *Some cond

itions apply


NEXT GENERATION — Brian Dillon Chairman AST Trust

Overcoming the challenges of 2017 It’s good to see glimpses of some warmer and sunnier days - hopefully there will be more to come as builders and sub-contractors try to meet those end-of-year deadlines! The inclement weather has been one of many challenges the industry has faced in 2017, along with labour shortages, ongoing regulation, and the uncertainty of what a new government may bring. Throughout the year, the AST Trust has continued to work with employers, providers and NZCB to find opportunities to better support apprentices. This has the immediate effect of reducing barriers to completing apprenticeships, as well as recognising excellence in training. The longer-term benefits include producing more highly trained carpenters for the industry, and hopefully providing encouragement to those and others to continue supporting this quality model of training.

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A good example of this support was seen at the recent NZCB Taupo annual golf day. I teamed up with fellow Toi Ohomai tutor Phil Grimmer, Taupo president Chris Smith and NZCB’s Shane Ririnui – which made for some interesting happenings on the green, some of which could probably be called golf. This event, like many similar events run around the country, was very well supported by local industry, and despite some belowpar weather there was a very good turnout. The chosen charity on the day was St John and NZCB Taupo also made a donation to the AST Trust – much appreciated and thank you for your support! All the best for a strong finish to 2017! The trustees and I look forward to working with you all again in 2018.


PLACEMAKERS A P P R E N T I C E C R E W ( PA C )

APPRENTICE CREW

BE IN TO

...

WIN WIN

LEARN

YA R N

GET SORTED

OPEN TO ALL BUILDING AND CONSTRUCTION APPRENTICES 42


HEALTH AND SAFETY —

Mythbusting: Common myths about working at height Don’t want to fall short on working at height? Site Safe has put together some tips based on commonly-asked questions. Myth: I don’t need to wear a harness if I’m in a scissor lift, do I? Answer: According to Worksafe’s Best practice guidelines for working at height in New Zealand, if you’re using a scissor lift, a harness should be worn unless a risk assessment has proven that the work can be done safely without a harness, and there is no risk of falling. Tips to remember: • When using a scissor lift or other elevating work platforms, like a cherry picker, and using a harness, you should ideally be protected by a double lanyard system fitted with a short energy absorber or fit for purpose self-retracting lifeline (SRL), fixed to a certified anchor point. • The worker operating the lift must be competent in its use. • Make sure to follow any instructions given by the manufacturer. • People must work inside guardrails and not reach or climb over the rails. Workers need to keep both feet on the work platform. • If you often work at height, it’s a good idea to regularly practise and review your rescue plan – that way if the worst does happen, everyone will know what to do and no-one will hesitate. Are you competent? If you or your workers are wearing a harness, you’ll need to be trained and “competent”. Only trained and competent people can install and use harness systems on site. Untrained workers must be trained by a qualified person before they are permitted to use a harness system. They will also need to be supervised at all times by another worker who is also trained and competent. For workers completing basic work, a recommended way of showing competence is NZQA Unit Standard 23229 – Use a safety harness for personal fall prevention when working at height. If you are involved in planning, installing, operating fall arrest systems and

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supervising staff, NZQA Unit Standard 15757 – Use, install and disestablish proprietary fall arrest systems when working at height is recommended. To get these Unit Standards, check out Site Safe’s Height and Harness Safety and Fall Arrest Systems courses. To learn more about how to do a risk assessment, download the free Risk Guide from Site Safe’s website or check out the new Risk Management course. Working at height checklist – before getting started: #1

Identify the tasks to be done

#2

Identify the hazards for each task

#3

Identify the risks linked to each hazard

#4

Identify control measures

#5 #6 #7 #8 #9 #10

Pick the right mobile elevating work platform for the job Develop your plan (this could be done via a Safe Work Method Statement or a Task Analysis) Make a plan for what to do in an emergency Record the planning, including any rescue plan Involve people and talk to everyone working on the job about the plan Review the plan before the job starts and add any changes

✓ ✓ ✓ ✓ ✓ ✓

Site Safe is a not-for-profit, membership-based organisation that promotes, inspires and supports a culture of health and safety in New Zealand construction.


HEALTH AND SAFETY —

Sun, surf & safety wear Order today from the Members ToolShed

Cotton T-Shirt

Hi Vis Contrast Singlet

Premium First Aid Kit

$21.50

$27

$39.95

• • • • •

• 100% Polyester for durability • 160gsm micro mesh fabric • JB’s Dri™ moisture wicking fabric designed to help keep you cool and dry • Quick drying • Price includes NZCB logo embroidered on chest

The large premium first aid kit contains all the items recommended for Workplace First Aid Kits in the “First Aid for Workplaces – A Good Practice Guide” published by WorkSafe NZ. Also includes extra items such as an instant ice pack & Digital Thermometer.

JOHN BULL Cougar Work Boot

Nitro Cap

100% combed cotton Round neck Short sleeved Various colours Price includes NZCB logo embroidered on chest

Hi Vis Squad T-Shirt

$24 • 100% Polyester – 145 gsm • Highly breathable and moisture wicking • Side arm design detail • Sizes XS – 5XL, 7XL • Price includes NZCB logo (black) embroidered on chest

$145 • Oxblood Rustler Leather • Steel toe cap • NEW Comfoflex Gel comfort system—an insert of soft gel in the heel of the boot to absorb the impact of every step. • 2 Year Guarantee

$20 • 100% cotton • Velcro closure • Mainly grey with some black panelling and white piping • Price includes the Certified Builders logo embroidered on the front of the cap

nzcb.nz – Members ToolShed – Online Shop Please note that the online shop will be closed from the 18th of December to the 14th of January. Please place all clothing orders before the 10th of December.

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HEALTH AND SAFETY —

Tis’ the Season – Alcohol in Construction With the end of the year fast approaching, many businesses will be organising staff parties to celebrate their employees’ contributions and site managers will be arranging beersies to celebrate meeting tight timeframes or just the time of the year. Ministry of Health figures form 2012/13 show that 15% of New Zealanders aged over 15 have a potentially hazardous drinking pattern. Research commissioned by four major New Zealand construction companies (Hawkins, Naylor Love, Fletchers and Corbel) in 2014/early 2015 showed this figure was even higher in the construction industry. Health and safety rules apply – even at roof shouts The Health and Safety at Work Act 2015 (Act) requires you to ensure, so far as is reasonably practicable, that the workplace, the means of entering and exiting the workplace and anything arising from the workplace is without risks to the health and safety of any person. Even if a party or function is held offsite, the venue will be considered a “workplace” for the purposes of the Act. Alcohol is a well recognised hazard that poses very serious risks to health and safety resulting in risk taking and dangerous behaviour. Under the Act hazards must be eliminated so far as is reasonably practicable. One of the aforementioned major construction companies have a strict no alcohol policy so the ‘beersies” at a “topping out” have been replaced with soft drinks. If you decide not to take the reasonably practicable step of eliminating alcohol completely from your site or celebrations, then steps you can take to minimise the risks posed by alcohol so far as is reasonably practicable may include the following: • Inspecting the site or venue before the celebration or function takes place to identify hazards and associated risks • Ensuring the venue is in a safe location (i.e. away from traffic or a cliff face) • Communicating health and safety considerations to your employees • Asking staff to volunteer to be a designated sober party goer in case of an emergency • Engaging security at the venue if appropriate • Limiting the number of drinks your staff can consume • Ensuring alcohol is not served to persons under the age of 18 • Ensuring alcohol is not served to intoxicated persons • Providing entertainment and activities at functions • Ensuring free food and non-alcoholic beverages is readily available • Arranging transport to ensure staff get home safely For others, changing the culture has included educating site managers to understand their own drinking and enforcing the message that it is ok to have non-alcoholic or low-alcoholic drinks.

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Misconduct Make sure your policies provide guidance and set out what the appropriate standards of behaviour are. Even if misconduct at a staff party occurs outside of normal working hours it may still justify dismissal, provided that the behaviour if sufficiently serious and the employer undertakes a fair and reasonable disciplinary process. Employers should be aware that they may have difficulty disciplining an employee for inappropriate behaviour if they have exposed them to unlimited, free alcohol, because of the need to balance the employer’s obligation to provide a healthy and safe workplace with the employee’s culpability for their actions. Some examples of misconduct associated with the intake of alcohol include: • Conduct that brings the employer into disrepute • Serious breaches of work rules or policies • Any form of harassment • Fighting, physical abuse or assault • Unauthorised possession or damage to property • Any crime, offence or dishonest act Have fun and be safe this Christmas Be proactive in the planning phase and consult your company policies (i.e. health and safety, social media, bullying and harassment, drug and alcohol, disciplinary etc.) to make sure these are adhered to. When holding a Christmas party or approving those roof shouts, consider what the most appropriate location will be, who will host the event, what your expectations are of staff, what ground rules should be in place, and how you might communicate this to your employees. If you would like further information or assistance with implementing or reviewing an alcohol policy, give us a call.

Kate Ashcroft is a Principal, and Renee Harley is a Solicitor with Copeland Ashcroft Law, an independent legal practice providing specialist advice, representation and support across the full ambit of employment and health and safety law, to businesses throughout New Zealand. Why us? Put simply, as specialists in employment and health and safety law, we know our stuff. That means we efficiently assist you with pragmatic and specific advice, to suit your needs. We know what works, and we partner with you to achieve the results you want, so you can get on with business. See www.copelandashcroft.co.nz for details.


IN THE MEDIA —

In the media... Shady tradies are on the rise An Official Information Act (OIA) request has revealed customers dealing with construction tradespeople who falsely claim to be licensed is a fairly common problem. Over the last year, consumer watchdog Commerce Commission has fielded nine complaints from property owners who hired electricians, plumbers, and builders who falsely claimed to be licensed building practitioners (LBP), master builders, or members of other industry groups that required licensing and formal training. More commonly, consumers who discover they have hired someone unlicensed complain to the Ministry of Business Innovation and Employment. The Ministry received 38 complaints about non-LBPs in the 2016/17 financial year, it said. Andrew Maloney, a Christchurch builder, was fined $10,000 by the Christchurch District Court this week for claiming to be a LBP when he was hired by a construction company in July, 2016.

Many of the complaints to the Commerce Commission in the last year regarding construction services involved billing issues. Some builders failed to include GST in initial quotes, left unexplained charges, or charged consumers full price for secondhand parts. The majority of the rest of complaints referred to shoddy or incomplete work. Narrowing the field to complaints to the services of tradespeople, found the construction boom has ushered in a rise in these kinds of complaints. In 2013 the commission received 20 complaints regarding individual tradespeople, which more than doubled to 53 in 2016. So far this year, the commission has received 47 complaints about individual construction tradespeople, excluding complaints against service providers. The recommendations in the Department of Internal Affairs Rules Reduction Taskforce Report included ‘‘getting serious about lifting the skills of the building sector’’. Florence said work on implementing these recommendations ‘‘[appeared] to have come to a grinding halt’’.

Maloney carried out work that was restricted building work and required under the Buildlng Act to be done and signed off by an LBP.

Building Act reforms from 2015 include a requirement for there to be a written contract for residential building work over $30,000.

Construction tradespeople who falsely claim to be licensed are in violation of the Act and the Fair Trading Act.

It also added requirements around disclosure of guarantee products and warranties for defective work, but stopped short of introducing mandatory guarantees, he said.

But even licensed builders can leave customers high and dry.

Julie Iles Sunday Star Times, New Zealand 15 Oct 2017

Consumer New Zealand chief executive Sue Chetwin said that the resolution process for construction tradespeople was not clear to customers, and there was often a lack of accountability. New Zealand certified builders’ chief executive Grant Florence said the licensing scheme run by MBIE also had ’’major shortcomings’’. Florence said it may surprise many customers that the LBP scheme allowed builders without formal trade qualifications to hold a licence. He called for more ‘‘robust minimum standards for training and skills’’ to be developed, a ‘‘formal standardised training pathway’’ linked to the licencing that included more business acumen.

Over the last year, 20 of the 79 complaints to the Commerce Commission regarding construction services involved billing issues.

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IN THE MEDIA —

Building industry looks at profiling for apprentice loyalty

He said this figure isn’t new, but poaching could now be a factor. “We’ve got a major shortage of trade and skilled tradespeople and there may be instances where people are abandoning apprenticeships for an extra $5 or $10 an hour, which is a shame,” Mr Florence said.

The building and construction industry is now taking steps to make sure more apprentices stay on with their employers.

Mr Florence said it was encouraging there is now an older generation of apprentices coming through the ranks, which may eventually lead to a reduction turnover.

Some 35 to 40 percent of Building and Construction Industry Training Organisation apprentices leave their employers within 18 months of starting.

Building Industry Federation chief executive Bruce Kohn said the issue had only recently been brought to his attention.

Many find other jobs in the sector or change trade, through the Building and Construction Industry Training Organisation, but about 20 percent were either leaving the industry entirely or finding employment through other channels.

“The employer devotes an amount of time - and of course, cost - to that amount of training. Then the person leaves and the employer is left holding a baby, as it were, but the cost is already on the books. It is a major problem,” he said.

BCITO chief executive Warwick Quinn said there was a number of reasons why apprentices leave.

Mr Kohn believed the problem was not with employers, but rather because apprentices were simply deciding the role was not for them.

“They’re in the wrong trade, or they want to change employers, or due to personal circumstances, on either the employer or the employee’s side. It’s effectively a waste of effort and time on all the parties, so if we could reduce that, it would be beneficial as well,” he said. Mr Quinn said they were looking at new measures such as better information for prospective apprentices and ensuring interviews were more thorough. “We’re just about to embark on a research programme, which provides us some better profiling, so we can understand what potential learners might be at higher risk than others, due to a bunch of circumstances,” Mr Quinn said. Certified Builders Association’s Grant Florence said about a third of carpentry apprenticeships left their employers in the first 12 to 18 months.

Scheme nears $2 billion cover Certified Builders’ mandatory residential guarantee insurance scheme Halo now has nearly $2 billion of cover. Reflecting current housing market trends, almost a quarter (23%) of the total Halo value to date is for residential projects in Auckland. Build, New Zealand 01 Nov 2017

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He thought a way to avoid this would be to have qualifications available in certain skills first so those training would know if they were prepared to do the job. “They may not go on with further skills, but if they can do things such as laying bricks, or tiles, or concreting, that in itself is at least a qualification,” he added. Mr Kohn said apprentices should be held accountable to the commitment they were making. rnz.co.nz Charlie Dreaver The News - Westport 30 Oct 2017


NZCB NEWS —

Summer Hours Gone Fishin’! The NZCB staff would like to take this opportunity to wish you all a relaxing and refreshing holiday! Stay safe and see you in 2018! ONLINE BUILDING CONTRACTS & EMPLOYMENT AGREEMENTS These will be accessible on the Members ToolShed over the Christmas period.

CLOSING MIDDAY ON FRI 22 DEC

FISHER & PAYKEL, STATIONERY & CLOTHING Please have your orders in by midday on Monday 18th December so the office elves can package them up and send them out before we take a summer break. Any clothing orders placed after the 10th December will not be processed until late January 2018.

ONLINE SHOP CLOSURE The online shop will close at 11.00pm on Monday 18th December. It will reopen at 8.00am on Saturday 13th January 2018.

REVERE

OPENING 8.30AM ON MON 15 JAN

Coming Soon! The NZCB glossy

magazine designed to showcase your outstanding work.

VERB: to regard with respect, tinged with awe, feel deep admiration.

ENQUIRIES & INTEREST TO JULIE@NZCB.NZ 48


NZCB NEWS —

From the Chief Executive

Grant Florence Chief Executive

Another year done and dusted. Most commentators will be starting to reflect back on the year of 2017 and will all agree, that it has seemed to fly by. It has been another interesting year for the Association, one filled with many highlights that are worth reflecting on: • We passed through the $2 billion barrier of contracts written under the new Halo 10 Year Residential Guarantee Insurance Scheme. • Our annual conference and AGM held in Auckland during May saw record numbers with over 750 delegates attend the 2-day event – the largest ever! • We launched a new partnership with EWP (Employee Wellness Programme) which focusses on providing a service to ensure employee/employer health and wellbeing. • REDi Builders’ insurance was launched by our new insurance provider and has had outstanding growth to date. • In July we shifted into our new office building in Tauranga (owned by our members), which was built to help secure our future. • The regular zone meetings attended by our regional presidents grew positively to another level. • Our membership numbers grew and ITAB apprentice numbers are at an all-time high! So, all in all – a fairly busy year. It is also very heartening to see that a large majority of our members remain active with many reports of order books full until the 3rd quarter of 2018 or further out.

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Now that the new Government situation has become clear – we have been in touch with both the new Ministers involved with housing and construction (Minister Twyford and Minister Salesa), and are due to meet them early in the new year. As with all new Ministers, we have provided them with a briefing on NZ Certified Builders Association and the issues or topics within industry that we would like changed, improved or ditched. The KiwiBuild initiative (and challenge) is taking up the headlines of the new Government’s wishlist. It will be interesting to see how this plays out and what role our members may take in participating in this future work. On the law and regulation front, the direction in which the new Government may take is a little more uncertain – but I am sure this will become clearer during the first quarter of 2018 as Minister Salesa sets her agenda. A shortage of skilled trades remains, and price pressures continue as you will be seeing with a range of building material price increases coming through regularly. We will be keeping a close eye on the Governments immigration approach, as reducing these numbers at the expense of additional experienced people in the building industry, is something that we and the wider industry cannot afford. Together, with all the staff here at National Support Office, I wish all our members and their families a safe, relaxing and enjoyable Christmas and New Year and that you’re looking forward to another stella year for 2018!



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