NZCB InHouse Magazine June/July 2018

The off icial magazine of the New Zealand Certif ied Builders Association

June/July 2018 — Records of work – what you didn’t know

Pg 30

Tendering – the good, the bad and the ugly

Pg 15

Centrespread —

NZCB Conference and Apprentice Challenge 2018 Pg 22

Our technical support starts with you. To keep your projects on time, we provide quick answers. Call GIB® Helpline with technical issue. The issue is complex so the GIB® Technical Advisor escalates the call to one of the GIB® engineers. Engineer talks through the issue and develops a solution. Technical issue resolved with minimum downtime. We understand that losing time on site costs you money. That’s why our Technical Support Team always works with you to ensure you get the right information when you need it, for free. Questions? Visit gib.co.nz or call the GIB® Helpline on 0800 100 442.

Contact: 10 Marsh Street, Tauranga 3110 PO Box 13405, Tauranga Central, Tauranga 3141 Phone: 07 927 7720 Freephone: 0800 CERTIFIED Fax: 07 927 7721 www.nzcb.nz ISSN 2463-3305

NZCB NEWS

IN THE MEDIA

Message from the Chairman

Where have all the tradies gone?

Message from Operations

Builder shortage behind quality concern

NZCB Merchandise

NZCB appoints new Board Chair

Halo Guarantee – online automation

How to protect yourself from damage caused by sub-contractors

NEXT GENERATION

That’s a wrap! 20th NZCB Conference

ITAB apprentice completions

Advertising levy spend 2017

Celebrating success – AST Trust

Message from the Chief Executive

BCITO acts to boost number of school leavers entering apprenticeships

TECH TIPS Are you bored with chasing paper timesheets?

OUR PEOPLE Recognising our members

NMIT awarded NZCB Business Membership

Celebrating our long-term members

HEALTH AND SAFETY

MEET THE 2018 NZCB APPRENTICE CHALLENGE WINNERS

NZCB Apprentice Challenge 2018 winners. From left: Second place – Robert Piutau; Winner – Matt Hatchard; Third place – Thomas Ashley.

AROUND THE REGIONS Red Stag Timber hosts NZCB builders

Don’t slip up! Avoiding slips, trips and falls 33

Team Begovich runs to raise $25,000 for close-to-home causes

The power of positive communication

NZCB welcomes new Regional Presidents

Shane Ririnui – North Island

IN THE KNOW Tendering – the good, the bad and the ugly

Records of work – you’ll be surprised by what you didn’t know

Paying out Annual Leave

CERTIFIED PLANS Three Certified Plan builds in one subdivision!

Nick Matthews – South Island

Industry Events Calendar

InHouse is the official bi-monthly magazine of New Zealand Certified Builders Association. We’re always on the lookout for interesting stories or build projects that NZCB members have been a part of! To share your story with us please contact Millie. Alternatively, if you are interested in advertising in the InHouse magazine, we have a range of opportunities available to suit every budget. Millie Jackson

INHOUSE EDITOR

millie@nzcb.nz | 07 557 9214

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NZCB NEWS — Kevin Sceats Chairman of the Board

The good, the bad and the in between Wow! What a fantastic conference! Made great by the huge attendance of members, partners, exhibitors and sponsors, combined with the quality of presenters, who I’m sure left us all with thought-provoking comments and valuable lessons. I know that the NZCB team are now looking forward to getting your feedback on all aspects of the conference, including the joint conference arrangements with the Association of Wall and Ceiling Industries (AWCI). It was good to hear some of the dialogue between builders and the specialist interior contractor members. Conference provides members of the Board and the NZCB team, with an invaluable forum to directly interact with members and partners. These occasions deliver some wonderful gems which we use to validate value in our current range of services or to add to the services we provide to you all.

One thing was very clear to me and that was in this digital age we have a wonderfully diverse range of member ages, experience and types of works undertaken. Our challenge is to ensure we efficiently and effectively deliver our services and support not only in the traditional manner of pieces of paper but increasingly using modern digital tools. Advances in digital technologies have fundamentally changed the way people live. Digital social media have some very positive effects in terms of connecting people as exemplified by the NZCB forums. However, some arguments are emerging about social media being used to encourage unhealthy or destructive behaviours too (internet addiction), so we need to keep its use in balance. As our politicians well know, it’s very easy to find fault in the things we do in our industry. Look at the recent media coverage of the Aluminium Composite Panel (ACP) claddings issues, bankrupt builders (one lost $1.5m in a casino), affordable housing, skills shortages and non-conforming materials. It’s much harder to solve these problems, but let’s make sure we continue to work on those solutions! Because that’s what NZCB and its members have proven themselves to be good at.

NZCB NEWS — Jason McClintock Operations Manager

After the fact – LBP Schedule One of the Building Act holds a lot of scope for interpretation. When NZCB asked MBIE for clarification as to who makes the call with the grey areas, I was told by MBIE, “We make the rules and it’s up to the Building Consent Authorities (BCAs) to interpret and enforce.” When I talk to BCAs I’m told, “Go to MBIE because they make the rules.” This serves as a warning to builders not to make assumptions. When it comes to Schedule One, have MBIE issue a determination or hold the BCA to account for an ultimate decision. Have this trail noted down in the property file. Failure to do so could mean unintended breaches of the Building Act, which will bite the builder in the butt, hard and fast. During a recent hearing with the Building Practitioners Board (BPB) a certain case caught my eye because, once the Licensed Building Practitioner (LBP) was deemed in breach of Schedule One, the flow-on effect could have severe consequences for the builder if the client wishes to take the matter further.

Evidence after the fact, based on assumption or “because I’ve always done it that way” is not going to cut the mustard. The penalty came about when the builder constructed a pergola on the side of a house. He reassured the client a consent was not needed as the work fell within Schedule One – non-consented work. Amongst other work the LBP proceeded with construction of a 42m2 pergola. At the hearing the client advised the BPB that professional advice had been sought and determined that the work did in fact require a building consent. The technical advisor to the BPB confirmed this. The pergola included a bull-nose roof that exceeded 20m2 and did not fall within Clause 17 Part One of Schedule One of the Act and therefore was deemed to be a veranda. He also noted that no plans, details or specifications were developed for the veranda structure, prior to the LBP undertaking the work.

Once this was established, a breach of Schedule One was determined. The BPB then turned their focus to the compliance of building work in line with the Building Code conditions (remembering this affects consented and nonconsented work). At this point the LBP raised a good point: just because the building work did not comply with NZS:3604 (Acceptable Solutions), that did not mean it was not code compliant. So, the BPB asked what evidence the LBP had that it was compliant as an Alternative Solution. Was there a design, engineers report or design, building inspection, or manufacturer’s system of compliance? No, nada, none of the above. The LBP had nothing to demonstrate the work was in fact code compliant. This serves as a warning when undertaking Schedule One work. The builder may be held to account as to why the work was done a certain way and on what basis this consideration was made. A defence of evidence after the fact, based on assumption or “because I’ve always done it that way” is not going to cut the mustard. From this point things got far worse for the LBP – the combined value of work undertaken at the time was well over $30,000. He had not provided a checklist, disclosure statement or building contract and because the carpentry and site LBP designed a structure which was now deemed as Restricted Building Work (which he was not licenced to perform), a penalty and costs of the hearing were handed down. A requirement under the Building Act, is that it is the property owner’s responsibility to obtain a building consent. The client was now faced with a difficult proposition of working with Council to bring the work up to an approved standard and have it signed off. Should the client wish to pursue the matter in a higher jurisdiction, I could imagine the first claim on the table would be that the builder undertook illegal building work.

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AROUND THE REGIONS —

PLACEMAKERS Red Stag Timber : FRAME TRUSSbuilders hosts&NZCB

AN EASY WAY TO BUILD WITH EXCELLENCE

Red Stag Timber had the pleasure of hosting two delegations of NZCB members as part of the NZCB conference and expo on the 24th May.

Enjoy ease and peace of mind with PlaceMakers Frame & Truss. Our cutting-edge technology and outstanding service make it easy for you to build. Get value for money, save time on assembly and receive technical support every step of the way.

The first delegation consisted ofCOMMITTED around 30 people, including EASE AND TO the NZCB board plus regional presidents, who had a short tour of the site before returning EFFICIENCY SUSTAINABILITY to the annual NZCB conference & expo in Rotorua. In the afternoon we had a group of about 50 NZCB builders undertake more formal training plus

Clearly marked frames, colour coded We only use minimum SG8 graded, New Zealand a more in-depth site –tour. truss plans, weatherproof site plans grown timber from plantation forests. our service is The designed with ease in mind.from those who attended was extremely positive and feedback received

it was a highlight of the conference for many! It was great for us to have the end users of our products on site and to receive their input which we found valuable. The builders who undertook the afternoon of timber training received a AUTOMATED certification in Structural Timber Training. TECHNOLOGY VALUE FOR MONEY David Butler NZ Marketing Manager | Red Stag Timber

Our technology provides marking on the framing, shows stud placement and shows the positioning of intercepting walls.

We work closely with architects, specifiers and engineers to provide tailored solutions for both standard and complex constructions.

OUTSTANDING SITE SUPPORT

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Our long-standing, experienced support staff are here to help ensure your project runs smoothly from start to finish.

We aim to deliver your order right first time, on time. You can trust us to deliver exceptional service.

TALK TO YOUR LOCAL PLACEMAKERS TEAM TODAY NZCB builders taking part in the formal Red Stag video training program.

TOGETHER, WE’RE BUILDING NEW ZEALAND 5

AROUND THE REGIONS —

Team Begovich runs to raise $25,000 for close-to-home causes Intensive training and a few sore muscles was all in day’s work for the Begovich Builders team, which ran the Taupō Length of the Lake Relay in February this year. Owners, Shaun and Hayden, joined 22 staff members, family and friends to raise money for Westpac Air Ambulance and Auckland Spinal Rehabilitation Unit (ASRU). The fundraising event came about following a workplace accident in October 2016, which left employee Jesse Apiti paralysed from the waist down. “Initially the idea was to raise money for Jesse, to put towards anything he wanted to pursue,” says Shaun Begovich. “Jesse is an incredibly selfless young man who wanted to give back to the organisations who helped him in his time of need and recovery. So, after talking to him, we decided to turn the run into a fundraiser in Jesse’s honour. That way, he could give back to the two main services who played a huge part in his journey.”

Shaun, Hayden and Jesse with the Westpac Rescue Helicopter Crew.

Team Begovich, from Hamilton and Matamata, put forward three relay teams of eight, who all successfully ran individual legs ranging from 4km to 15km to make up the 67km relay. Each runner was responsible for their own fundraising, and those who raised the most were rewarded with prizes donated by local businesses. Shaun Begovich took it upon himself to set a challenging goal; running 67km solo after only four months of intensive training. He ran across the finish line taking out second place in the male solo runner’s category.

“It was an awesome event to be part of and even more so when you can run for a good cause.” Shaun Begovich Shaun and Hayden approached local trades and businesses they have close relationships with to ask for sponsorship in return for branding on team shirts, and promotion via Facebook and Instagram. Shaun during the last leg of his 67km solo run!

AROUND THE REGIONS —

Jesse, Shaun and Hayden present the Auckland Spinal Rehabilitation Unit (ASRU) with a $12,500 cheque!

“We were blown away by the response. It was outstanding,” says Shaun. “We also had a phenomenal amount of support from our colleagues. The fundraiser well exceeded our expectations, with the amount raised coming to a grand total of $25,000!” The team at Begovich Builders is truly humbled by the generosity and support received. “Without this support the fundraiser wouldn’t have been the huge success it was. We are also extremely proud of our team and wider friends and family who participated and contributed to

the fundraiser run – it certainly has us ready to go for another relay event!” says Hayden. The Westpac Air Ambulance is operated by Philips Search and Rescue Trust, a charitable organisation responsible for the North Island’s largest fleet of search and rescue helicopters. It’s crewed by a team of emergency doctors, advanced paramedics and flight nurses, and designed to provide medical care to trauma victims quickly. The Auckland Spinal Rehabilitation Unit (ASRU) provides comprehensive care for people with a spinal cord injury, from the central North Island to the Far North.

Team Begovich at the finish line!

AROUND THE REGIONS —

NZCB welcomes new Regional Presidents Nelson Bays/Tasman I’m Dave Gunter, originally from the sunny Bay of Plenty. I started my building career in 1985 and spent three and a half years working in the USA during the late 90’s.

I joined the association in 2000, not long after it started. Our family moved to the Tasman Bays area about two and a half years ago from the West Coast in the South Island. We moved to the region for a better climate and to be closer to our family. My passions are being involved in the Coastguard and Waka Ama. I’d like to be able to grow and support the association in the Nelson/Tasman area in the same way that Garry Nott has done for the past years – I have some big shoes to fill!

Dave Gunter NZCB President – Nelson Bays/Tasman

Blenheim/Marlborough Hi, my name is Travis Taylor and I’m the new president for the Marlborough region. I’ve been married to my wife, May, for 15 years and we have two wonderful kids, Sienna (12) and Luca (8). I’ve been in the building industry for about 23 years, and in business for just over 10. I was lucky enough in 2001 to have the opportunity to experience building in Japan for 12 months, from working in the city of Osaka, to building in the Japanese alps. When not building I enjoy camping with the family, mountain biking, spearfishing, hunting and karate, which I’ve been training in for around 15 years. I’m looking forward to seeing what I can bring to the Marlborough region as the new president. Travis Taylor NZCB President – Blenheim/Marlborough

AROUND THE REGIONS —

Auckland I have over 40 years’ experience in the building industry. I have managed numerous projects, from new builds and subdivisions to renovations and interior refurbishments. I have a keen eye for detail and quality workmanship and have seen my company, Donoghue Building Services, go from strength to strength. Patrick Donoghue NZCB President – Auckland

I built a 1964 EH Holden race car and, until recent years, raced in the Pre-65 Racing Saloons class. I enjoy almost anything motorsport. Of course,

Whangarei Hello all, my name is Pete Brown and I have just taken the reins from Howard Harnett as regional president for the Whangarei region. I acknowledge that I have extremely big boots to fill and, while a little daunted at the prospect, I am excited to challenge myself and be as good as I can be in the role. After spending three years working in Auckland and then a further three years travelling overseas with my wife, Kylie, I realised that right where I grew up in Northland was the best place in the world to settle down and raise a family. I have a keen interest with everything that we have on our back doorstep: fishing, diving, surfing and generally enjoying the outdoors with Kylie and our two girls.

a favourite pastime is watching the All Blacks. However, my favourite pastime is being with my grandchildren – all four of them. My wife, Glorianne, and I love to travel, especially to the warmer climates, and enjoy all facets of a busy family life. I have enjoyed working with the Auckland committee for the past four years and as the new president look forward to carrying on the outstanding level of commitment shown by past presidents.

I have a crew of nine great guys – all locals – who are keen surfers or fishermen. I am lucky to have such a good team. The main thing I would like to bring to the role of president is to keep providing all our existing members with as much information as possible to help continue to make their businesses as good as they can be. I would also like to see a few of the younger guys around the place become involved in NZCB in the hope that they can improve themselves, their employees or contractors and get as much out of our great organisation as I have. Pete Brown NZCB President – Whangarei

AROUND THE REGIONS —

Shane Ririnui Business Development Manager – North Island

Half the year has gone already... ...and what a frantic start to 2018 it has been! We delivered our first Building Trade Professionals (BTP) workshops which, in my opinion, were a huge success.

of warmth, be sure to contact Georgia at National Support Office, who will be more than happy to help you out with merchandise from our apparel store.

BTP workshops are NZCB’s official educational stream, scripted and produced out of National Support Office. Regional AGMs are now over with a range of fresh faces appointed into regional presidency roles. The 2018 regional Apprentice Challenge winners competed at the national final, where Matt Hatchard was crowned 2018’s NZCB Apprentice Challenge winner! And finally, the 20th NZCB conference & expo took place in Rotorua at the end of May. Wow-wee!! What a full-on six months.

What’s coming up during winter? I’ll be assisting the North Island regions with trade evenings, home shows, AMP shows and liaising with NZCB partners. So, I ask you now, if you need assistance in planning or organisation of any of these events or if you have a potential lead for an NZCB partner then please contact myself for the North Island or Nick Matthews for the South Island.

Soup and stew season has well and truly arrived for me and more than likely yourselves! I hope everyone is looking after their “hauora” (health) in these cold and wet wintry conditions, so you remain fit and well to get the job done. If you are after some extra layers

180608 - 2018 Inhouse My Concrete 186x133.indd 1

Stay tuned and keep an eye out for webinars and ‘chew the fat’ sessions that myself and Jason McClintock will host through our members only Facebook page. If you haven’t yet joined our Facebook group, then I strongly recommend you do. See you all in the regions. Ka Kite

6/8/2018 11:34:07 AM

AROUND THE REGIONS —

Nick Matthews Business Development Manager – South Island

Busy times ahead for the South Island With the 20th annual NZCB conference and national final of the 2018 Apprentice Challenge now a distant memory, the focus shifts to the busy months ahead for South Island regions. South Canterbury hosted an evening on the 3rd of July in Timaru at the Town & Country Club, with invited guest speakers Tracy Eddy, from BrokerWeb Risk Services, and Pauline Wrigley, from Employee Wellness Programme. Tracy presented to attendees on the relationship between Contract Works, Public Liability and NZCB’s Halo 10 Year Guarantee and how these all fit together. Pauline chatted to attendees about wellness, what it had to do with being a business owner and ensuring maximum productivity of staff. The evening was well attended, with questions from the floor regarding both topics. My thanks to Tracy and Pauline for their time and effort, and I look forward to working with you both at similar evenings planned for both Blenheim and Motueka on 7th and 8th of August. NZCB members in those locations, please keep an eye out for further information. Central Otago are hosting an NZCB event at Highlands Motorsport Park in Cromwell on 15th July. The event includes a tour of the National Motorsport Museum, go-kart races, rides in the Highlands high-speed taxi (reaching speeds of 180 kph), a pit lane drive-through, the Subaru WRX experience and the Supercar Fast Dash (reaching speeds of 225 kph).

Addressing NZCB conference delegates prior to the apprentice finalists delivering their trade presentations.

The event is open to all members in Central Otago, and since there’s a little bit of a “petrol head’’ in all of us … regional president Andy McRae invites members from surrounding regions to come along and join in on the action! Members travelling from out of town are invited to meet in Cromwell the evening prior, to enjoy a meal together at a local restaurant. The event starts the following morning at 9:00am at Highlands Motorsport Park where the opportunity to socialise and network continues with brunch available at the Highlands Café. NZCB has teamed up with Mitre 10, who have kindly offered to sponsor gift vouchers for the winners of the challenge events. It looks like it should be a great experience with spaces still available, so RSVP by email to nick@nzcb.nz.

Finally, to the eighteen apprentices who competed at the national final of the NZCB Apprentice Challenge, congratulations to you all on a job well done! It’s exciting to see the future of our industry on display. You did yourselves proud, and I received many messages of support from NZCB members who watched on, over your time spent at the conference. As I said at the beginning of the final, it didn’t matter if you won, placed or didn’t feature; the overall experience, the friendships made and the memories you take away will last forever. For most, I know you got just that. See you in the regions.

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AROUND THE REGIONS —

Industry Events Calendar CONZTRUCT is for builders, electricians, plumbers, gasfitters and other specialist trades people to further their breadth of knowledge, education and gain a greater understanding of new product technologies. There’s LBP points available and it’s FREE to attend!

JULY | 4–7PM

10 AUGUST 8AM-4PM

CLAUDELANDS EVENT CENTRE, HAMILTON

LBP TRAINING DAY

It’s that time again! Following an awesome event last year we are stepping it up a notch! With the help of NZCB, ITM is offering an LBP Training Day that not only gives you 6 Elective Points in one day but also all your Codewords and On-Site Learning for the year too! Not only do you get your LBP Skills Maintenance, you also get a free lunch, morning and afternoon smokos, a barista coffee and the chance to win some awesome spot prizes!

24 July

Auckland North North Shore Events Centre

25 July

Tauranga Queen Elizabeth Youth Centre

26 July Napier Rodney Green Centennial Event Centre

Registration is FREE so make sure you get in quick as we have limited spaces available!

See page 19 for more information

To register see www.conztruct.co.nz

To register see www.itm.co.nz/lbp

18 AUGUST

TURNER CENTRE, KERIKERI

11 AUGUST | 11AM–5PM ELLERSLIE EVENT CENTRE

A collaboration between Asian industry participants, industry leaders, associations, local and central government to communicate an ever-changing landscape for new technology and product advancements while ensuring product compliance and conformity to local building legislation.

NZCB BAY OF ISLANDS CHARITY BOXING EVENT

FIGHT FOR ST JOHN St John fights for Far North lives everyday – now it’s our turn! NZCB Bay of Islands/Far North proudly brings you the Charity Boxing Event with all proceeds going to St John.

To register see acfnz.co.nz

Tickets on sale at the Turner Centre.

NZCB NEWS —

NZCB merchandise Get amongst the NZCB clothing gear to keep warm over winter. We have a big range of clothing, stationery, work boots and more. There is also an option to have your clothing personalised with your very own logo. Jump onto the members ToolShed to order! www.nzcb.nz

Razor T-Shirt $38

Textured Hi Vis Jacquard Hoodie – $75

Scruffs Switchback Boots $190

Men’s Trend Shirt $65

Scruffs Trade Tech Jacket $143

Pop Over Hoodie $45

IN THE KNOW —

Tendering – the good, the bad and the ugly Tendering is a beast that needs some wrangling and a bit of sweet talking, but once you get your approach well under control you can make playing the game work in your favour. I had the opportunity to speak to lots of you at the spectacular NZCB conference and expo in Rotorua a few weeks ago. Tendering was a hot topic with lots of awesome Q&A’s! I thought it would be useful to pen some of the chat so you have it for future reference! Tendering can take a few different forms, but generally it is the definition of bidding for a construction project, either formally or informally. The bidding may be competitive or negotiated. A formal tender generally contains tendering documentation, such as the contractual requirements, full specification and plans that all outline how the pricing should be structured and submitted. Formal tenders are frequently seen in commercial and government projects and can be run by architects or project managers. They are prescriptive, but you need to make sure you read and understand the clauses in full as once your price is submitted, if accepted, it can be binding. Formal tendering is an art form. Once the nuts and bolts have been measured, how the tender is put together while responding to the requirements in the contract documentation depends on the competitive nature, the type of job, and the type of client, to name a few. Your QS is very helpful here! Informal tendering is generally found amongst home owners who are renovating or building and are looking for one or more builders to price their project. Generally based upon detailed design, sometimes with and sometimes without a specification bids of this nature do not usually have a prescribed format for submission. Sometimes this is a good thing, but sometimes it is not, particularly if you are tendering against other builders who take a different level of detailed approach to the pricing exercise. No one wants to spend a lot of time and money pricing against someone else who just writes a number on the back of a chip packet! I would encourage you to understand how your client is planning on analysing the tenders they receive prior to spending a lot of time on it. In both cases, I believe the best way to look out for your bottom line is by way of a tender letter. Generally, this is a requirement for formal tendering, however I definitely encourage its use in informal tendering situations too.

A tender letter is a professional, detailed, official way of presenting your bid for a job, while ensuring you are covering yourself. It should clearly outline your total price for completing the work and lay out your tags and clarifications. Items that should be included in your tags and clarifications should be items such as; • the plans including revisions and dates that have been reviewed • any other documentation, such as engineers drawings that have been reviewed • if a site visit was undertaken, and when • if there have been any product changes to the specification and why (such as cost saving, or inability to source) • any tags brought forward from subcontractor quotations • other items, such as no allowance for rock excavation, etc. Your tender letter paves the way for a well-organised project, clarifying all the work that you are doing and ensuring that any variations to the work are easy to define. The list above is by no means full and complete and will vary depending on the job. By Victoria Harrison, Director Red QS Red QS is primarily the builders QS, providing bespoke quantity surveying services to builders and sub trades, large and small, all across New Zealand. The team has an exceptional level of skill across the board, and our services are available on an as when needed basis! Sassy and fresh, creative and clever, we are proud to be part of the Construction Industry in New Zealand. See www.redgroup.nz for further information.

NZCB NEWS —

Online building contracts and automatic Halo integration In March 2018, the online application process was initiated where Halo applications are automatically sent to the Halo Division overnight if certain criteria are met when you complete and download a building contract. This has resulted in an increase in Halo policies being issued and removes the need for you to fill in a separate application. After you have completed and downloaded your building contract you will receive a confirmation email the following business day that confirms the Halo team have received an online application from you. If you would like your application to be held for any reason please reply immediately to the email you receive and they will suspend it for you until advised to proceed. Otherwise, if all details have been correctly supplied, the Halo team will endeavour to process your application within the timeframes outlined. As the online application process is still being refined, the Halo team often find applications are submitted without being fully completed. When you are completing the building contract it is important to ensure that all information asked for is provided, otherwise this will result in a delay in processing your application while the information is collected manually, either by phone or email. The most commonly missed or incomplete sections are: • The site address (often missing the suburb or town) • The number of buildings/storeys • The description of the work being carried out. The only information that is submitted to the Halo team is what you physically enter into the building contract, therefore “Alterations/additions as per the plans” in the description section does not give them enough information – Halo do not receive a copy of any documentation you may attach. A full brief description of the works is usually enough. E.g. extend the lounge, add a bedroom, install new kitchen/bathroom etc. All the questions asked in the building contract are relevant and are required in order for your application to be processed.

To ensure your online building contract contains correct information, you can save the contract as a draft and print it off for your clients. You can then make any necessary amendments and, once all information is correct, click “Complete Contract” – at which point it will be submitted to the Halo team overnight. There is also an option for you to request a quote for Contract Works Insurance from the REDi team at BrokerWeb Risk Services (BWRS). If you are doing a renovation or alteration to an existing dwelling then the homeowners should arrange the Contract Works cover with the insurance company who is the Insurer of the dwelling. If it is a new build then you should arrange the Contract Works cover. If your contract is for a commercial project, BWRS are still able to consider a Halo Guarantee if it meets the criteria for this type of contract. You will need to submit an application by email as it is not mandatory to provide a Guarantee for a commercial contract. Further information will be requested when your application is received.

For any queries contact the Halo Division at BrokerWeb Risk Services on 0800 644 444

Please refer to the Halo 10 Year Residential Guarantee Insurance Policy for full details of the policy coverage and additional benefits. If you have any questions regarding the Halo 10 Year Residential Guarantee, please contact BrokerWeb Risk Services on 0800 644 444

NZCB NEWS —

CB’ S

RRED

PREFE

How can you protect yourself from damage caused by your sub-contractors?

ANCE IN S U R E R S ! BROK

The short answer to this is to ensure that your sub-contractors hold their own Public and Statutory Liability Insurance and that it includes cover for defective workmanship. Always request a copy of their Insurance certificate and confirmation that the premium has been paid. This has become standard business practice. Larger clients now ask for a minimum of $5,000,000 and restrict access to the site until a current certificate of insurance is produced. The builder, as the Main Contractor, is ultimately responsible for the site. Your Liability Insurance will pick up insurable damage caused by you and your employees, but not general sub-contractors. Your insurance may extend to include labour only subcontractors for the work they exclusively undertake for you and contractors within the definition of your policy.

Professional Indemnity Insurance protects your legal liability arising from you making a professional mistake that results in a client suffering financial loss.

However, if the error originates from the architect, engineer or outsourced consultant, they too must carry Professional Indemnity insurance to at least the same level as you in order for a claim to be made. To help protect you and your business operating as the main contractor, we cannot emphasise enough the importance of completing your due diligence when engaging a third party professional or trades person, and always obtaining a copy of their insurance certificates. If you don’t, the homeowner is going to come to you in the event of something going wrong.

As a builder, you could look to arrange Insurance for all of your sub-trades, which would be a costly exercise. The Insurer would require a list of all sub-trades, their turnover, employee numbers, loss history, experience etc. In effect, you will be arranging Insurance, assuming their liability and paying their insurance premium. Professional Indemnity Insurance protects your legal liability arising from you making a professional mistake that results in a client suffering financial loss. Included in the cover are the costs of defending a claim against you.

It is recommended that you discuss your individual situation with your Insurance Broker.

Your REDi Builders’ Insurance is administered by BrokerWeb Risk Services Ltd. For a free review of your existing portfolio, you can call Brokerweb Risk Services on 0800 644 444

OUR PEOPLE —

Recognising our members In recognition of outstanding contribution to NZCB, the following members were awarded with Honorary Membership and Awards of Appreciation during the 2018 Annual General Meeting held prior to the NZCB conference and expo. Honorary Membership Brian Ludlow of Wellington was awarded with Honorary Membership. Brian joined NZCB in 1998 and is a highly respected member of the association. (He was recognised with an Appreciation Award back in 2013.) Brian has been a strong consistent advocate of the association, a long-term member of the Wellington committee (including a 6-year stint as president), and still sits on the Wellington committee. Brian joined the Board in 2007 and remained on the Board until 2013. He is involved with a number of Wellington based industry reference/working groups (e.g. Working from Heights) and was the instigator of the Wellington City Council earthquake assessment programme. Brian and his business, Ludlow Builders Limited, are extremely well respected within the Wellington construction industry.

Chairman Brent Chatterton awards Brian Ludlow with Honorary Membership.

Certificates of Appreciation Garry Thompson – Auckland Garry joined NZCB in September 1999 and has trained a number of ITAB apprentices. He has been active on the local committee in the past. Phill Haines – Auckland Phill joined NZCB in January 1999 and has recently retired. He’s always been a supporter of NZCB events and has attended all 20 of our conferences! It was neat to show him around the new NZCB offices recently when he was in the Bay on holiday!

Howard Harnett – Whangarei A legend in the North, Howard has been the president for 12 years! It’s not often you see a join up one year and become the president the next! Thanks for your activeness, passion and great ideas over the years, Howard!

Joe Hede – Auckland A legend for many years as a Unitec ITAB tutor! Joe was previously a member on the NZCB Auckland committee and joined NZCB in 2006. Bevin MacCarthy – Far North Bevin was an NZCB president for four years and made a huge effort to lift the region. Today he is still the treasurer, has employed a number of apprentices and is a foundation member of Certified Plans. Steven Roche – Taupo Steven has recently retired after being part of the association since 1999. He has been an active Sarah Schaw member in the Taupo region and always puts his Owner/Operator of Schaw Building, hand up first to be an apprentice challenge judge. NZCB member

Chairman Brent Chatterton awards Howard Harnett with a Certificate of Appreciation.

NEXT GENERATION —

Celebrating success

Brian Dillon Chairman AST Trust

Reflecting on another successful NZCB conference invariably includes considering the future of our industry.

featured on TVNZ’s Seven Sharp recently – they came across as committed and passionate about the industry: great to see.

If the calibre and enthusiasm of the 18 NZCB Apprentice Challenge finalists are anything to go by, we should have confidence in the next generation of industry leaders. They receive quality training through their respective polytechnics, and support from employers and others, as well as through AST and ITAB. The desire of suppliers and merchants to work with NZCB, ITAB and AST to support training is another indicator of the value of the partnership.

Many of you will be aware of the merging of ITAB and AST; this has been ratified by the NZCB board and various people will now work on what ‘joined up’ looks like. We in the AST are excited by this move as it will allow the objectives and activities of each to remain, provide alignment between NZCB, ITAB/AST and the Polytechnics, and be more recognisable by all who interact with us.

Congratulations to all who made the finals – you represented your regions and training organisations well and stepped up to the challenge that the national final requires of you. Special congratulations goes to the place getters Matt Hatchard (1st), Robert Piutau (2nd) and Thomas Ashley (3rd): well-deserved success to you! It was especially pleasing to see Matt and Robert

There was no charity auction at this year’s conference, but support is still forthcoming for the AST. NZCB Tauranga Districts presented a cheque for $3,000.00 and others continue to contribute in various ways. This support is gratefully received, as we are still receiving a steady number of hardship applications – a sign that even in a busy economy, things are still tough for some.

NEXT GENERATION â&#x20AC;&#x201D;

ITAB apprentice completions Congratulations to the following ITAB students Ara Institute of Canterbury Samuel Gray

Sinclair Builders

Andrew Campbell

Richie O'Malley Building Contractors Ltd

Matthew Bloomfield Precision Builders Canterbury Thomas Johnson

ECL Builders

Tyla McKay

Peter Somerville Building Ltd

Nelson Marlborough Institute of Technology (NMIT)

Connor Macbutler AJ Scott Construction Ltd Joshua Doherty

Steve Brown Builders Ltd

Daniel Bar

GU Builders Ltd

Yong Liu

GML Global Ltd

Scott Baker

Red + Black Construction Grant Waghorn Ltd

Alex Hooper

Clint Jarvis Contracting Ltd

Ryan O'Rourke

Wiremu Materoa

Reon Materoa Construction Ltd

Timothy Law

T & J Collins Holdings Ltd

Otago Polytech James Cimino

R&K Yule Builders Ltd

Ryan Watson

Cook Brothers Construction

Christopher McLean

Southern Group Training Trust

Greg Wright Builders

Austen Green

Construction West Coast 2015 Ltd

Maxwell Pennell

Big River Homes Ltd

Geoffrey Rubbo

Tony Wilkins Builder Ltd

Mathew Thomson

Mike Creedy Building

Glen Crockett

Morel Construction Ltd

Regan Arthur

Calder Stewart Construction

Sam Power

Tony Wilkins Builder Ltd

Logan McLennan

Otago Building Solutions

Successfully launched at conference, additional copies of Revere are now available! All NZCB members will have now received a copy of Revere magazine and we hope you have enjoyed the read as much as we enjoyed bringing the magazine to you.

Should you require additional copies of Revere, please contact

Julie Thomas: P: 07 927 7720 ext 707 or E: julie@nzcb.nz

Vantage Windows & Doors. Trusted by New Zealand homeowners and builders for over 40 years. vantage.co.nz

NZCB NEWS —

That’s a wrap! What an amazing 20th anniversary NZCB had, celebrating our milestone in Rotorua, which is where we held our very first Certified Builders Association conference back in 1998! Held in conjunction with our 20th conference, 18 apprentice finalists competed at the national final of the NZCB Apprentice Challenge.

We would like to sincerely thank each and every one of you who attended the NZCB conference and expo and helped make this year’s event the biggest and best conference ever! Thursday was a busy day, with two factory tours taking place; one in and around Rotorua with a stop at Scion Research and then on to Red Stag Super Mill, and the other bus load went off to Kaingaroa to KLC Timber. There were also two optional educational workshops: on business coaching by Andy Burrows from The Trades Coach; and how to manage your health and safety risks by Rodger Hollins from Site Safe.

What did you find most valuable about attending conference? “The workshops – lots taken away from these AND having multiple staff onsite meant that we could split up and make the most of them! The Better Half sessions were awesome – so amazing to reconnect with some of the lovely ladies!” “Networking with friends and colleagues while learning great new skills.” “Communicating with other builders about industry in their regions.” “Listening to others and getting ideas.” “The networking aspect and the workshops were all interesting and relevant.” “Everything – we always learn, not only from the speakers and workshops, but also from the exhibitors and our colleagues.” “Socialising, seeing the latest generation of apprentices doing well.” “Talking to other like-minded people and realising we all have similar issues in business.”

“Another fabulous conference and so well organised. We try to never miss them. Thank you for your outstanding work.”

“Each year seems better than the previous one –keep it up!” “At last, a useful ‘after-conference’ bag. Well done, and thanks Makita.”

FRIDAY Day one of conference! Mitre 10 Great Apprentice Race 7am to 5:30pm Bright-eyed and bushy-tailed, 18 apprentice finalists had to design and build a hobby horse and catapult which they then raced to take out the top spot for the Mitre 10 Great Apprentice Race which was held during the happy hour on Friday. Te Puia put on a very special pōwhiri, welcoming all of the attendees.

Catapult assault is on – fire away (above)!

Connor deep in concentration.

CARTERS Te Puia Mingler

20th Annual General Meeting

Plenary sessions

Brent Chatterton (Ex-Chairman of the Board of Directors) and the NZCB board members on stage during the very well attended AGM.

Gordon Harcourt definitely made the attendees stop and think about warranty woes of the New Zealand consumers.

Better Half Sessions: Ice breaker, self care & stress management & ITM luncheon

The CARTERS Te Puia Mingler is the largest mingling network event we have had to date with over 500 attendees hosted at the state of the art Te Puia centre for Māori cultural experiences, all attendees were also invited to take a tour of the carving school. “This was a great evening – amazing food and drinks along with a really great activity to look at what they do – loved the pōwhiri to begin with as well!”

Thanks to ITM for the fabulous gifts just for the Better Halves at the ITM luncheon.

Everybody always enjoys Geoff’s talks, and this year it was all around the recent changes to the NZCB contracts and why. If you missed his presentation this is available on the members’ ToolShed.

Recruitment & Retention SATURDAY Day two of conference! Educational workshop sessions: with 16 educational workshops to choose from, the attendees were spoilt for choice.

Business Coaching

Health & Safety

Terry Williams (who was also our official MC for the conference) challenged the attendees to test themselves now, so they will be ready for when life tests them later by taking on two dangerous things a year.

Plenary sessions

Dr Paolo Ponitti confused, entertained and enlightened attendees, and even got them dancing the Greek zorba at the end of his presentation!

A powerful, emotional and spine-tingling haka finale closed the proceedings for another successful conference and expo.

Rotorua member, Duncan Wills won the big NZCB 20th Birthday chocolate competition â&#x20AC;&#x201C; an all-expenses paid trip to the Islands! Congratulations Duncan!

Blue Baths The 1930’s Masquerade Awards Dinner held at the stunning Blue Baths was the perfect evening to wrap up a fabulous few days, celebrating all the apprentices and announcing the winners. All the attendees looked amazing and the band rocked the dance floor!

Wow – have a look at the fab NZCB mask!

Sponsors & Trade Exhibitors

“We didn’t attend conference for a few years due to cost, but now wouldn’t miss one as we know we’ll learn something new each year.”

A great BIG thank you to all of our sponsors and trade exhibitors, there were 74 trade stands on the expo floor all eager to chat to NZCB members.

SAVE THE DATE!

14 & 15 June 2019 Christchurch 25

NEXT GENERATION —

Camaraderie and close competition at this year’s NZCB Apprentice Challenge Great weather, flights playing ball and a mutual love of building made for a memorable national final of the 2018 NZCB Apprentice Challenge held in Rotorua from 25–26 May. Eighteen of the 19 finalists put their best foot forward, representing their regions with pride. (Hawke’s Bay’s Scott Baillie was unable to attend due to family reasons.)

professionalism of submitted work, the passion and effort shown in the speeches, and confidence shown in the interview.

This year’s apprentices had diverse backgrounds with ranging experience and ability, yet everyone shared a mutual bond and respect, quickly becoming teammates rather than competitors.

Congratulations to Northland’s Matt Hatchard (36) who won the Challenge and the Ken Read Memorial Trophy. Matt is an ITAB apprentice enrolled with NorthTec. He received a $15,000 prize package thanks to PlaceMakers, the first-place category sponsor. Matt took home trade quality tools, travel and clothing vouchers, technology items, merchandise and branded clothing.

With $65,000 in prizes up for grabs, the competition was described by judges Brian Dillon, Philip Woolf and Peter Taylor, as “tight, with just a handful of marks separating the top three”.

And the winners are… The judging panel took its time discussing which apprentices had shone through, commenting on the

Second place went to Auckland’s Robert Piutau (33), an ITAB apprentice enrolled with Unitec. Robert’s prizes included trade quality tools and technology items valued at approximately $6,000, thanks to category sponsor ITM and other industry sponsors.

The 18 exceptional 2018 Apprentice Challenge Finalists and Business Development Managers, Nick Matthews (left) and Shane Ririnui (right).

Thanks to the principle sponsors of the 2018 NZCB Apprentice Challenge

NEXT GENERATION —

NZCB Apprentice Challenge 2018 winners. From left: Second place – Robert Piutau; Winner – Matt Hatchard; Third place – Thomas Ashley.

This year’s apprentices had diverse backgrounds with ranging experience and ability.

The final component of the Apprentice Challenge was the formal interview. Judges quiz the finalists on aspects of their work portfolio, ask industry-related questions, and uncover their hopes and dreams for the future.

Big thanks Thanks to supporting sponsors Mitre 10 Trade, Sika, Hilti, FXD Workwear, Noel Leeming Commercial, ITAB and the AST Trust, who donate prizes to the Apprentice Challenge every year, ensuring no finalist goes home empty handed.

For the first time in Apprentice Challenge history, the third place winner also took home the Chairman’s Personality Award. Worthy recipient Thomas Ashley (26), an ITAB apprentice enrolled with NMIT, received a combined prize package of $6,000 – thanks to Paslode and Winstone Wallboards.

What was involved in getting to the top? In preparation for the national final, each apprentice submitted a cover letter and CV introducing themselves to the judges, plus a portfolio of work completed during their apprenticeship. The deadline for this was two weeks before the national final, giving the judges plenty of homework in May! Each finalist was also asked to prepare a five-minute speech on a construction task of their choice, which was presented to delegates at the 20th Annual NZCB conference and expo.

On behalf of NZCB members and our 2018 judging panel, I congratulate all eighteen finalists on a job well done! Shane Ririnui and I enjoyed your company and good humour, and we wish each of you the very best for the duration of your apprenticeship and future building careers.

Nick Matthews Business Development Manager – South Island

NEXT GENERATION —

A word from the winner The NZCB Apprentice Challenge 2018. It’s a very apt name – what a challenge it is! To win your regional competition building a turreted castle playhouse, drawbridge included, was hard enough, but it’s really just the beginning. A brief of requirements and a deadline hits your inbox, and the penny drops, there’s a lot of work ahead! A cover letter, a cv, a portfolio of work, and a five-minute presentation that will be delivered to the NZCB Annual Conference & Expo delegates must all be submitted by deadline – more than a few steps apart from the tools, dust and building of our day-to-day. The finals field of 18 region-topping apprentices all passed this daunting bar to gain entry to the final so, no matter what happened, there were certainly no losers in this collection of men. I’m humbled and proud that in the midst of this great group of fellow apprentices I managed to pull through and take home to Northland, the Ken Read Memorial Trophy. At a time when anecdotally builders are struggling to find good (qualified) carpenters to cover the workload, I had been surrounded by our top future carpenters.

To the builders reading this I humbly offer my version of an approach to the shortage – take on apprentices; treat them well, get them in the game, season them, show them the plans early on the job, pay them well and make them earn it, give raises regularly as they Northern Advoca te, Whangarei Nor thland May 2018 season and grow in skill. Foster their aspirations30and General News, pag e - 89.00 cm² ambition, and we might just find that word getsProv out what 610,9 incial - circulation 68 (MTWTFS-) an apprenticeship is really worth – easily as valuable ID 961343617 BRIEF CERTBU ILDE (or more) as a degree, and a pathway anyone can INDEX 1 be proud to be on. PMCA licensed copy further copy, repro . You may not duce, record, retransmit, sell, publi share or store this sh, distribute, without the prior information written consent of the Print Media Copy Phone +64-4-4984 right Agency. info@pmca.co.n 487 or email z for further information.

To future apprentices – show a strong work ethic, a hunger to learn and to excel at your chosen career. The more attention focused on listening, watching, and absorbing the techniques and attitudes of the experienced carpenters on site, the better. Stay humble, pay attention to the details, and above all enjoy it, we’re supremely lucky to be in this trade! Matt Hatchard Winner NZCB Apprentice Challenge 2018

Northern Advocate, Whangarei Northland, 30 May 2018.

A page from Matt’s outstanding portfolio of work.

Building apprentice nails top title Russell man Mat t been crowned the Hatchard has building apprent country’s top ning the New Zeaice after winBuilders (NZCB)land Certified Apprentice Challenge. Hatchard, 36, third year with who is in his Fox Build, took out the title from 18 others from across the cou ntry who won their regional competitio ns last month. Matt Hatchard The fina l was held at the NZCB annual conference in Rotorua over the weekend. Finalists were judged on examples of their work, dedication towards their app and a presentation renticeship, than 700 NZCB memto the more attending the con ber builders ference. Robert Piutau, land was second,33, from Auckand Thomas Ashley, 25, from Nels NZCB CEO Gra on third. said a record num nt Florence ber of entries meant this year’s highly competitivechallenge was ists had impress , and all finalive skills. As well as the from winning the recognition competition, Hatchard heads prize pack valued home with a apprentice challenat $20,000. The association with ge is held in Training Associa the Industry tion Building.

NEXT GENERATION —

The Mitre 10 Trade Great Apprentice Race If you were given just four hours to design and build a fully functional catapult that could accurately shoot balls at a target, how do you think you’d go? which included, a DeWalt Cordless Drill, Circular Saw and Jigsaw, which they got to take home. After a few hours of hard work, 18 catapults and hobby horses were ready and conference delegates were asked to vote for their favourite entry based on design quality and workmanship. A big congratulations goes to Kelvin Haywood of Southland, who received the clear majority of votes to claim the Best Designed Catapult and score a DeWalt Heavy Duty Table Saw! Next up was the true test, the race. The apprentices had to ride their newly constructed hobby horses, with catapults in tow, to different firing positions, where they were required to shoot balls into buckets and complete building related tasks before they could progress. The first task was to strip and re-assemble a hand plane, which proved a little tricky and really separated the field. Next, they had to shave an arris on a timber block, then gallop off to fire more balls, before returning to put a screw flush into the block – using a hand screw driver. 1st place – Michael Laursen-Muagututia; 2nd place – Matt Hatchard; 3rd place – Thomas Ashley.

That’s what 18 top notch apprentices competing in the Mitre 10 Great Apprentice Race were tasked with at the annual NZCB conference & expo, held in Rotorua on 25th May. As you might expect, there was a fair bit of chaos, but it highlighted that there is some top talent coming through the ranks. We were thrilled to return for another year as sponsor and round off the apprentice challenge with this lighter-hearted race featuring each of the regional finalists. While the nature of the build ensured the race served as good entertainment for the 700-odd conference attendees, it was pleasing to see a great deal of skill and creativity from the apprentices who had to think fast on their feet. Only the night before, were they informed what the build was and handed a basic description of a catapult, and only that morning were they briefed on a minimum size, and told the device had to have wheels, a firing mechanism, a towing eyelet and somewhere to stow the projectiles. They also then learnt they had to build a hobby horse, which they’d have to ‘ride’ to tow their catapult into position. To help get the job done, and in the interest of fairness Mitre 10 Trade supplied each apprentice with an identical pack of power tools, hand tools and materials,

There was certainly plenty of action, and amid balls flying everywhere, three of the guys actually hit their targets, scoring bonus prizes of Mitre 10 chiller bags, umbrellas and beanies. Manawatu can be proud of Michael Laursen-Muagututia, who won the overall race and earned a $750 Mitre 10 gift card. Northland’s Matt Hatchard came second, winning $500, and Thomas Ashley from Nelson rounded out the podium and received $300. Well done and congratulations to all the apprentices that took part. The standard of the competition steps up a notch every year, and this year was no exception. Derek Heard Mitre 10 General Manager Trade

IN THE KNOW —

Records of work – you’ll be surprised by what you didn’t know By Geoff Hardy of Auckland law firm Martelli McKegg It’s been over six years since the requirement for a licensed builder to submit a record of work first came into effect on 1 March 2012. And yet there is still a lot of confusion surrounding it. It is the most common ground for a complaint to the Building Practitioners Board. And it is such a straightforward case that the Board deals with these complaints “on the papers” – meaning they just get the complainant and the builder to send in written statements, and they don’t even hold a hearing. The standard penalty imposed by the Board is a fine of $1,500 and an order to pay costs of $500, and that is likely to go up in the near future.

The purpose of a record of work is simply to identify who did the restricted building work on a residential project. So why is something so simple, still causing so much grief? Why are licensed builders still committing harikari after all this time? Why are there so many popular misconceptions within the industry? I think the answer to those questions is that builders are left to self-learn about these things. They don’t have to front up to a refresher course each year like the plumbers do, or pass an exam to retain their licence. Certified Builders, MBIE, the Building Practitioners Board and commentators like myself do our best to spread the word, but it’s just one of a hundred new compliance issues licensed builders have to get their heads around. So that is the reason I am writing this article – to debunk some of the popular myths that are still doing the rounds.

The purpose of a record of work is simply to identify who did the restricted building work on a residential project. If the work later proves to be defective, this helps the current owner or the insurance company to work out who to hold accountable. What the licensed builder is effectively saying is “Here I am, come and get me”. It is an easy way of tracing the person(s) responsible rather than the hard way of tracking down the original owner, wading through Council records, or interviewing the neighbours. The client that you did the work for doesn’t need the record of work because he already knows who did the work. This is for the benefit of subsequent owners who wouldn’t necessarily have that information. While the record of work does make it easier to track you down, it does not impose any liability on you that you did not already have. If you or your staff or subcontractors did non-compliant work, then you were already liable. “Signing off” the work doesn’t increase your liability at all. Sometimes the record of work actually reduces your exposure, particularly when you only did part of the restricted work and another licensed builder did the rest. In that case you want to put a lot of effort into your record of work so that it identifies in minute detail what you did and didn’t do. That way, if the defect that emerges some years later relates to work you weren’t responsible for, they can see that, and won’t come after you. There is a lot of confusion about who you have to give the record of work to. But the Building Act is absolutely clear on that. You have to hand it to both the Council and the Owner, and no-one else. You don’t hand it over to just one of them. And if you are a subcontractor, you don’t hand it over to the head contractor or the group housing company that got you to do the work. Don’t trust anyone else to comply with your legal obligations for you, and ignore anyone who tries to get you to do it a different way. Always keep some written evidence on file (for at least 10 years) that you did submit your record of work, for example a copy of the email or letter you sent to the Owner and the Council, or a stamped or signed receipt from them.

IN THE KNOW —

There is a lot of confusion about who you have to give the record of work to. But the Building Act is absolutely clear on that. You have to hand your record of work over “on completion” of your restricted building work. Normally that means when you have handed over the keys, taken down your signs, cleaned up the site, loaded up your gear, and departed for good. There remains some uncertainty over whether “completion” means practical completion, or completion of all remedial work identified during the defects notification period. It would be safer to treat it as practical completion. By that stage you know what restricted building work you were responsible for, so you can complete the form. Do it while your memory is still fresh. The Building Practitioners Board will tolerate a delay of a few weeks, but not a few months. There will be cases where you never even reach practical completion, because a dispute has arisen and your client has kicked you off site. In those situations you treat “completion” as the point in time when you know there is no reasonable prospect of you ever being allowed back on site to resume work. That will be obvious when the Owner has engaged another builder to finish off the work. But it will be less clear when you have merely suspended work while waiting for payment, or the Owner has told you to stop work temporarily, but neither of you has actually brought the building contract to an end. If the suspension of work looks like it’s going to continue indefinitely, submit a record of work regardless. In a dispute situation where the Owner has withheld money from you, it is very common for the builder to withhold the record of work as well as the producer statements and similar documentation, even after

completion of the work. After all, why should you go cap-in-hand to the Owner when the Owner is depriving you of your rightful payment? Unfortunately, the Building Practitioners Board don’t see it that way. They can only discipline you if you have withheld the record of work “without good reason”, and although it is arguable that standing up for your rights is a good reason, the Board’s rulings have consistently held that the Building Act didn’t contemplate you using the record of work as leverage in a dispute situation. So even though you might withhold producer statements, you must hand over the record of work regardless. Withholding the record of work from the Owner doesn’t achieve anything anyway, because the Owner doesn’t actually need it. Numerous MBIE determinations have established that a Council cannot insist on a record of work as a condition of issuing the code compliance certificate. The Owner can get a CCC regardless. So why withhold something that gives you no leverage in the first place, only to permit the Owner to file a complaint to the Building Practitioners Board that will inevitably result in you paying $2,000 or more, not to mention the legal fees and stress, and having a black mark against your name on the LBP Register for the next three years?

Geoff Hardy is a partner in the Auckland law firm Martelli McKegg and is a construction law specialist. Contact Geoff on (09) 379 0700 or geoff@martellimckegg.co.nz. This article is not intended to be relied upon as legal advice.

Xtreme

LESS HEAT EGRESS

LESS COLD INGRESS

HEALTH AND SAFETY —

Don’t slip up! Avoiding slips, trips and falls Each year thousands of workers are hurt in often preventable accidents caused by slips, trips and falls. With winter here, now’s a great time to start thinking about how you can prevent these common on-site injuries. Site Safe have put together some helpful tips to help you stay on top of the risk this winter.

Slips, trips and falls account for many of the injuries in workplaces. However, they can also cause very serious injuries, mostly to the ankle, knee or back, leaving workers with long-term problems which can significantly affect their quality of life. Falls from relatively low heights can cause serious injury or death. Many slips, trips and falls are preventable, and there are often low-cost solutions you can put in place to eliminate or control the risk.

• Have designated areas for waste collection and provide skips and bins. Make sure everyone knows who is responsible for waste removal • Use mechanical lifting aids rather than carrying heavy or unwieldy loads that block the view ahead • Use cordless tools where possible. If you need to use cables for temporary lighting or power tools, run the cables at a high level • Improve the design of the environment/site e.g. install handrails • Communicate with workers and visitors about hazards • Allow extra time when conditions are slippery • Check your path is clear before carrying loads and make sure you can see over and around your load • Treat slippery surfaces with stone or grit, depending on the conditions • Make sure you signpost any slippery areas • Consider using a ramp for any changes in level. Where this is not possible, use signs to warn workers to look out for a level change • Do a step back 5 x 5: take five steps back (if it’s safe to do so) and spend five minutes planning the job

Watch out for:

Step back 5 x 5

• • • • • • • • •

Step back five paces and spend five minutes planning. Ask yourself: • What will I be doing? • What are the hazards? • What equipment and plant do I need? • How can I get hurt? • What if something unexpected happens?

Poor housekeeping/messy sites Ground clutter Unstable surfaces Uneven or slippery floor surfaces Lack of signage Poor lighting Unmarked changes in floor levels Damaged flooring Lack of/not using hand rails

Remember to always choose the most effective controls that are proportionate to the risk, and appropriate to the situation.

What you can do: • • • • • • •

Keep work and access areas clear Take time to tidy as you work Pay attention to your surroundings Put tools away Wear suitable footwear with good grip Keep areas well-lit Keep deliveries and skips always from work areas and access points • Isolate, barricade or cover penetrations, excavations, open cavities, manholes and access hatches – ensure they are clearly marked and identified

Site Safe’s Seven Point Analysis poster is a great free tool that helps keeps common on-site risks top of mind. To download your free poster, check out the posters and signage in the products and services section on Site Safe’s website at www.sitesafe.org.nz

7 POINT ANALYSIS

To identify hazards

Come in contact with an energy sourc e?

Be caught in, on or between anyth ing?

Strain or sprain a muscle?

on site, ask you

rself: Can I:

Come in contact with a hazardous substa nce?

Slip, trip or fall on the same or lower level?

Be struck by or strike against anything?

Be injured by poor job/ plant design?

NEXT GENERATION —

BCITO acts to boost number of school leavers entering apprenticeships Only 2.4% of students move directly into an apprenticeship with The Building and Construction Industry Training Organisation (BCITO) after they leave school, and the organisation is taking action to change this. Currently, the average age a person starts a BCITO apprenticeship is 25 and in carpentry 45% of apprentices have a post-school qualification. “Our aim is to start interacting with teachers and students earlier to encourage school leavers to see a career in the trades as a good, and aspirational career choice,” says Quinn.

“We want New Zealanders to see a career in the trades as something to aspire to, not fall into.”

Prime Minister Rt Hon. Jacinda Ardern meets the school prefects during the myBCITO launch event at Green Bay High School.

BCITO is the largest provider of construction and trade apprenticeships in New Zealand. Today it launches a new digital platform, myBCITO, which promotes construction careers and helps school leavers become work-ready by directly engaging with teachers and students. “Given New Zealand’s ongoing shortage of skilled workers in the construction industry, we saw this as an area where significant improvement could be made,” says BCITO Chief Executive Warwick Quinn. “We know the construction industry needs at least 25,000 qualified people in the next five years to meet demand. However, new research conducted by BCITO has found that only 2.4% of school leavers start a BCITO apprenticeship within their first year after leaving school,” says Quinn.

Research conducted by BERL found that the total average income earned by tradespeople at the age of 35 is higher than those with any university qualification, including law, medicine, commerce and engineering, setting them up earlier to be more financially stable and prosperous throughout their life. “The opportunity to earn while you learn and having the first two years of eligible programmes free of fees makes apprenticeships an excellent choice for school leavers,” says Quinn. myBCITO was launched at an event held at Green Bay High School in Auckland on 24 May. Students and teachers at the school have been testing the platform for several weeks and it will be rolled out to all secondary schools across the country in 2018. The event was attended by Rt Hon. Jacinda Ardern, Prime Minister, and Hon. Jenny Salesa, Minister for Building and Construction.

OUR PEOPLE —

NMIT awarded NZCB Business Membership We here at the Construction Trades of Nelson Marlborough Institute of Technology (NMIT) take considerable pride in announcing that we have successfully become approved Business members of NZCB. This is a bit of a coup really, as we are the first Polytechnic in New Zealand to be granted this status. Not bad for a relatively small Polytechnic sitting snugly at the top of the South Island.

Last year, our local NZCB branch in conjunction with Mitre 10 Mega Nelson agreed to take part in a charity build to raise much needed funds for our local Nelson rescue helicopter. President of NZCB Nelson Garry Nott, approached me to see if our pre-trade students could afford the time to carry out work on the charity build during the week to support the rest of the team who were working weekends in keeping the house build on track. This was an easy decision and the outcome of a completed NZCB house plan being delivered on time showed that collaborative working pays off. This is where I started to think of the NMIT and NZCB partnership and how this could be strengthened and mutually rewarding. I raised the idea at our branch meeting to sound out the lads if it was a possibility that NMIT could become full members. I raised the idea with our Head of Department Justin Carter who fully got on board in supporting this proposal. As we already build the odd house here and there, the benefits and backing of NZCB around online contracts, the Halo Guarantee and the members ToolShed became more and more appealing. Having full Business membership has a certain amount of kudos and that is where our pre-trade students see the relationship between Polytechnic and industry. I can only extol the virtues of being a member, after seeing the passion of all the members through the Facebook forums which openly share information, tips and tricks. Eddie Shields, Principal Academic Staff Member for Carpentry Nelson Marlborough Institute of Technology NMIT students and tutors will benefit from their newly approved NZCB Business membership.

Grant Florence, Chief Executive of NZCB sums it up superbly:

“

I am delighted to see that Nelson Marlborough Institute of technology (NMIT), one of our ITAB Polytechnic partners have become a Business member of NZCB. This is a first and a move that we as an association applaud. As part of their day to day carpentry education business, NMIT undertake building work and with their trade qualified tutors involved they were keen to utilise and demonstrate to their apprentices the wide range of services offered by NZCB. A great step toward these apprentices becoming future members of NZCB. This is just another step for the ever-growing relationship between NMIT and our Nelson Region of NZCB, which continues to go from strength to strength. Welcome Justin and the team at NMIT.

“

Our involvement with NZCB and ITAB does not come as a surprise to many as we are pushing above our weight with consistently high numbers of ITAB and NMIT managed apprentices. So, the relationship is there. It was not until I became involved as a committee member of the very proactive Nelson branch of NZCB that got me thinking about the role that all our staff play in the education of learners, apprentices and indeed industry.

OUR PEOPLE —

It’s time to celebrate! Your special membership badges are on the way! 10 Years! Congratulations on 10 years of NZCB membership! We hope you will wear your badges with pride. Auckland Patrick Donoghue Ashneel Shankar Aaron Candy James Sutton Colin Sharp Roger Gibb Richard Siulepa Brett Goodger Ingo Thony Geoffrey Judd Stavros Evangelidakis John de Kwant Charles Emery Edmond Marinovich Philip Wilson Hamid Zwart Warren Stehr Dominic Leigh Haris Goodwin Mark Welham Luke Gillies Brad Thomson Jared Gibbs Stewart Lee Rakesh Chetty Harwinder Singh Michael Seselj Albert Watkins David Redmond Wei Song. Lenisiloti Fifita Ashneel Shankar Wei Song Bay of Islands Benjamin Maxwell

Canterbury Cory Stewart Ian Laws Shaun Fitzgerald Roland Eder Roydon Turner Graeme Hartley Peter Somerville Jason Harvey Richard Poff Central Otago Andrew McRae Owen Philip John Burke Kyle Budd Gisborne Shayne Tuapawa Brendan Fry Stephen Candy Nathan Papuni Daniel Fogarty Hawke’s Bay Damian Roil Peter Mackay Manawatu Christopher Anderson Daniel Gilmore Nelson Bays Richard Puklowski Otago Andrew McGeady Nathan Farrell

Rotorua Peter Everest South Canterbury Daniel Gallagher Southland Dwayne Stevenson Taranaki Gary Albon Christopher Evans Adan Larsen Tauranga Districts Mark Hawes James Bell Taupo Lachie Monteith Alex Mackay Rodger Dryden Christopher Smith Waikato Brian Thompson Anton Berry Adam Ballinger Mark Reichardt Wellington Michael Campbell Nathan McGregor Jason Greco Duane Cameron Whangarei Lehi Tahere Philip Causley Allan Mitchell

OUR PEOPLE —

20 Years! Thanks for being part of the NZCB story for the past 20 years! You’re our longest standing members and we are most thankful for your support! Auckland Alister Stanton Bruce Williams Craig Schick Gavin Goddard Grant Morris Grant MacPherson Gregory Roberts John Handley Keith Oldbury Kevin Watkins Phillip Haines Stewart McCaw Nicholas Farrelly Bay of Islands Derek Prior Canterbury Darin Hammond

South Canterbury John Hatton Taranaki Bradley Gibbons Brian Sullivan Peter Van Der Kroft Tauranga Districts Adrian Van der Spek Allan Madill Andrew Souness John Marsh Martyn Woodhall Owen Kendall Peter McOnie Brian Dillon Gordon Reynolds Jason McClintock

Hawke’s Bay Peter Simpson Robert Sunkel Adrian Mayhead

Waikato Clive D'Ath Colin Johnstone Douglas McGregor

Manawatu Daric Manssen Leon Casson Noel Kitching Neil Koot Nelson Bays Paul Crockford Richard Merrifield

Wellington Cliff Glass Davide Rutten Max Green Stephen Cullen Vince Osborne William Solomon Brian Ludlow Mike Craig

Overseas Craig Wilkinson Kieron Villadsen

Whangarei Douglas Faithfull Ian Olsen

IN THE KNOW —

Paying out Annual Leave It is not uncommon for employers to mistakenly believe they are required to pay out an employee’s annual leave every year, regardless whether this equates to the actual days of annual leave taken by that employee. Annual leave is only paid to an employee when he or she actually takes annual leave. The payment must be made before the annual leave is taken unless the employer and employee have agreed that the payment will be made in the pay that relates to the period of leave taken, or unless employment has come to an end. Any entitlement to annual leave that is not used by the employee simply remains an entitlement in the employee’s leave records until it is used or until employment ends (at which point it is paid out).

An employer is able to decline a request for a pay out of annual leave and is not required to provide a reason for doing so. The Holidays Act 2003 does allow for an employee to request the employer to pay out up to a maximum of one week’s annual leave in each entitlement year. An entitlement year means a period of 12 months continuous service with the employer beginning on the anniversary of the employee’s employment. If an employee makes such a request, the employer must consider that within a reasonable time, and advise the employee in writing whether the employer agrees to the request or not. If the employer does agree to the request, payment must be made to the employee as soon as practicable after the employer has agreed, and otherwise must be made in accordance with the requirements of the Act. An employer is able to decline a request for a pay out of annual leave and is not required to provide a reason for doing so. If an employer incorrectly pays out a portion of the employee’s annual leave where the employee did not make a request for the payment, the employee’s entitlement to take the portion of annual holidays concerned remains in force as if the payment had not been made. It is unlawful to pay out more than one week’s leave even if the employee requests this.

It is also unlawful for an employer to require that the employee make a request for the pay out of annual leave, either in the employment agreement or otherwise. It is also unlawful to have a term or condition of employment which requires that the employer must pay out annual leave, or to raise this in any negotiations between the parties about the employee’s terms and conditions relating to salary or wages. An employer is entitled to have a policy that allows the employer to not consider a request for a pay out of annual leave and if the employer has such a policy, then an employee is not entitled to request a pay out of annual leave.

Danny Jacobson and Trudy Marshall are Partners at Employment Lawyers Tauranga and they specialise exclusively in employment law. They operate our Employment Helpline for NZCB members: Phone 07 928 0529. They have also previously produced a Guide for Employers in the Construction Industry which NZCB can send out to any members on request. (The above is by its nature general, and is not intended to be a substitute for legal advice).

“IT GETS THE WHOLE

LBP THING

SORTED NO SWEAT” When you’d rather be on the tools than recording your LBP activity, you need the new ITM App for builders. It makes it quick and easy to get it sorted from virtually anywhere. See how by watching the short video at itm.co.nz/app, then download it from Google Play or the App Store today.

TECH TIPS —

Are you bored with chasing paper timesheets?

This Tech Tip was supplied by FREE UP who can help you find the right job management app for your business and offer training to get you up and running with it in no time. Contact Anna Brooks on 021 083 96910 or anna@freeup.kiwi or see our website: www.freeup.kiwi

Chasing your team’s timesheets is painful and takes up valuable time. The good news is, there are easy-to-use apps which automatically upload timesheets to your office – so invoicing and payroll becomes faster, more accurate and you increase profitability. Here are some apps which can help with running your jobs, managing timesheets and so much more: • NextMinute – manage your building jobs, schedules, timesheets, quotes and invoices all in one place. • Tradify – perfect for tech novices, this simple app helps you manage jobs, timesheets, quotes and invoices. • Fergus – as well as managing your jobs, you can also track start/stop times using the mobile app.

• Co-construct – includes special features, like a portal for your customer to keep up-to-date with progress. • BuilderTrend – the ‘Big Daddy’ of apps, with the widest range of features. Being cloud-based, data loads instantly back to the office so there’s no need for any paper or double data entry. What a win! Removing paperwork like this saves time, increases productivity and can boost your bottom line. More and more Builders across NZ are discovering the difference these apps can make, freeing up time to focus on what’s important – whether it’s growing your business or enjoying a happier work life balance.

IN THE MEDIA —

Where have all the tradies gone?

Eleanor Wenman – Horowhenua Mail 03 May 2018

Finding it hard to enlist a builder in a reasonable time at a reasonable rate? You are far from alone, and it is about to get harder. Industry organisations and training centres are warning New Zealand needs to find at least another 50,000 workers and tradespeople in the next four years just to keep up with building demand. The warning comes on the back of increasing evidence – hard data and anecdotal – that finding someone for small to mid-level jobs is becoming close on impossible. Consumers have told of not receiving a formal quote after the initial visit, being told their work will get attention only months down the line, or being told straight up that the job is simply not worth doing for a few hundred or thousand dollars. Fiona McKay, from Upper Hutt, said it took a year to find a builder for some renovation work on her home, and then another couple of months before he could start. “He’s great, but has several projects of the go so we share him,” she said. Some days he has

to go to other projects and site visits, so we need to be patient at times.” Officials from the Ministry of Business, Innovation and Employment (MBIE) say demand for builders and related tradies is set to increase until at least 2022, with a forecast of 50,000 to 60,000 additional workers needed by then. Anna Clark, MBIE’s system strategy and performance manager, said the sector faced several complex issues, including following a boom-bust cycle, low investment in skills and training from the sector and a reliance on short-term, labour-only sub-contracting. The acute shortage is pinned on the housing boom in Auckland, ongoing recovery from the Kaikōura earthquake and earthquake strengthening in Wellington as tradies scramble to cover a heavy and growing workload. Hutt Gas and Plumbing general manager Colleen Upton said some of her workers were booked up until mid-June at least. “We’re turning jobs away.”

Chris Gosling, chief executive of the Wellington Institute of Technology and Whitireia Community Polytechnic, said there was “absolutely” a shortage of skilled construction workers. New Zealand Certified Builders (NZCB) chief executive Grant Florence said many builders were feeling strained from the amount of work. “Builders are so busy, they just don’t have time to take a step back and reassess. They’re getting caught from all dies, everybody’s wanting something,” he said. Some of NZCB’s 3000 members have reported being booked into 2019. Florence said homeowners have been accommodating. “It’s just taking longer to get plans done, get consents from councils.”

“Builders are so busy... They’re getting caught from all sides, everybody’s wanting something” New Zealand Certified Builders chief executive Grant Florence

Builder shortage behind quality concern

Susan Edmunds –The Press, Christchurch 29 March 2018

Builders are concerned quality may be sacrificed as the construction industry struggles to keep up with demand. Building activity has soared over recent years. Since a low of just over 1000 a month in 2011, the number of consents issued has risen steadily to 2463 this January. But with increasing demand to get buildings finished, and fewer qualified and experienced staff available to help with the work, there are concerns that corners may be cut. A government inquiry, Operation Landing, visited 152 sites in South Auckland and the North Shore over 12 days at the end of 2016. It found licensed building practitioners (LBPs) were absent at 81.3 per cent of sites. LBPs are certified to carry out structural or weathertightness work and sign off others’ work. There were issues with plumbing, gasfitting and drainlaying at more than a quarter of the sites. David Kelly, chief executive of Master Builders, said it had often

been the case that whenever there was a spike in building activity, there were quality problems. “You get a whole lot of new players coming into the business, people who decide: ‘There’s plenty of work; I can set up a building business.’ Up until about five years ago anyone could do that. “Now you need an LBP but even so I don’t think there’s a huge amount of confidence in that scheme in terms of being able to control quality.” He said there were real concerns about a number of inexperienced people in the market. Kelly’s counterpart at Certified Builders, Grant Florence, said his organisation was worried about quality, particularly in Auckland. Last year it partnered with BRANZ, the building research association, and went around the country showing builders common mistakes. Florence said people who had been working as builders for 10 or 20 years came forward admitting gaps in their knowledge.

“There’s also more imported [building] product coming into the country. I’m not saying that’s bad but I think our controls, measures and minimum levels of what’s acceptable are a bit theoretical.” Robyn Phipps, a construction professor at Massey University, said there was substandard work happening on building sites. “What we do have missing and used to have is a clerk of works on the site who is the independent eyes and ears for quality control. “That’s largely disappeared. People think the council will have that role but that’s not independent quality control,” she said. “While it’s great to see many construction companies employing specialised quality managers to specifically manage quality aspects of projects and a culture of quality are robust across all the industry, from supply of materials to hand over documentation. “Of course this must occur without creating delays or excessive compliance costs.”

Kelly said consumers could also be burnt if builders lacked commercial skills. Many more tradespeople are opting to go into business for themselves to make the most of the booming industry. “They might be trade qualified and do and set up their own business but they’re not experienced in running a business,” he said. “That’s one of the most significant challenges – moving from being a good tradesperson to being a good businessperson. “You have to manage everything, not just your own work but everyone else’s, your cashflow and margins. That’s where a lot of people tend to get into trouble – they are stretched.”

“What we do have missing... is a clerk of works on the site who is the independent eyes and ears for quality control.” Professor Robyn Phipps

IN THE MEDIA —

NZ Certified Builders appoints new Board Chair

Media Release 8 June 2018

New Zealand Certified Builders (NZCB), which this year celebrates its 20th Anniversary as a leading building trade association, announces the appointment of Kevin Sceats as its new Chair, replacing Brent Chatterton who has stepped down after two years in the role. NZCB’s Chief Executive, Grant Florence, said Mr Sceats brings significant governance and industry experience, which positions the Board to continue to be responsive to the challenges and opportunities in the building sector. “With no foreseeable respite from the growing demand for builders, skills shortages remain a key challenge for the sector. As a longstanding Director, and Chair for eight years, of BCITO and as a Trustee for NZCB’s Apprentice Scholarship Trust since 2005, Mr Sceats has a demonstrable commitment to trade training and lifting skill levels across the industry. “This is a perfect fit with NZCB, which was founded 20 years ago to raise the bar on industry standards by creating a trade association that requires its member builders to hold formal trade qualifications,” said Mr Florence. Mr Sceats joined the Board of NZCB as an Independent Director in late 2017, alongside one other Independent Director and four NZCB members elected to the Board. He is a Chartered Member of

the Institute of Directors, and has over 35 years of experience in executive and senior management roles in the building and construction industry in both New Zealand and Australia. Mr Sceats says in this context he has had long involvement with NZCB and is passionate about playing a role in shaping its strategic focus at a time of change and pressure for the industry. “As well as continuing to drive NZCB’s leadership in building sector capability and capacity through its support for apprentice training and provision of ongoing skills development for members, I’m focused on how we continue to work with key Government and industry stakeholders to address the shortage of skilled tradespeople. “I’m excited about the challenges ahead and look forward to working with the Board to continue the important work NZCB does in this area as well as in enabling NZCB’s members to better meet the needs of consumers. I’m proud to be part of a trade organisation that is

NZCB announces the appointment of Kevin Sceats as its new Chair.

focused on raising standards and that has taken the lead in the area of building guarantees,” said Mr Sceats. In 2016, NZCB introduced a new industryleading building guarantee ‘Halo’, which applies on a mandatory basis to any building project over $30,000 that is undertaken by an NZCB member builder. The most comprehensive building guarantee currently available in New Zealand (according to a recent Consumer NZ comparison), Halo is underwritten by Lloyds of London and is independently managed, which ensures there’s no conflict of interest in the management of claims.

HEALTH AND SAFETY —

The power of positive communication “The single biggest problem in communication is the illusion it has taken place” George Bernard Shaw Positive communication is one of the most important components of positive mental wellbeing, and productive, happy workplaces. But – the process of communication is not easy. We often take it for granted that what we said, has been received in the way we intended, though it goes through lots of ‘filters’ which can totally distort the end result. These filters are just day to day situations we experience such as prejudices about the person we are communicating with, our emotional state (e.g. too tired or busy to focus), cultural differences, physical barriers such as noise or the type of language used. Remember the most important thing is for communication to be POSITIVE. Concrete pills and telling people to harden up just doesn’t work. Here’s some tips that will help you to create more positive communication in your workplace and at home!

1. The 3 Vs – Visual Vocal Verbal Cues: Our brains pick up more cues from visual and vocal communication; in fact only 7% of the message is understood from the actual words used. If you spend more time focusing on the other person, you will find that you pick up way more data; and by being genuinely focused on the other person, you will engage them more which in turn encourages them to contribute more to the conversation.

2. The 3:1 Ratio We need at least three pieces of positive information to one negative. Some studies say as much as five to one. Think about how you deliver ‘bad news’ to staff. Are they getting bombarded mostly with negative information or feedback? If so, that encourages dis-engagement, lack of motivation and poor performance. In toolbox or health and safety meetings, or one-on-one meetings with individual staff, try focusing on what has gone well. Really explore these positive events, ask how they made these events successful, what strengths were used, what has been learnt from that, and ask how those strengths and strategies can be applied to those aspects that have not gone so well. Many studies have shown that H&S meetings run this way result in a significant decrease in safety incidents.

3. The Ripple Effect We all have good days and bad days and we all have emotional responses to what’s happening. Be aware of how you are feeling before you walk into that staff meeting, have some positive strategies to keep those emotions in check if necessary, so negativity doesn’t rub off on others. When that group of staff leave the room, they are likely to spread the mood you demonstrated, to others. Those people will influence another group, and so on. Think about the direct and indirect impact you can have on others just through your own emotional responses. We can all be leaders and influencers through positive communication.

Want to know more? EWP Services can assist your workplace. Contact Pauline Wrigley, Managing Director paulinew@ewpservices.co.nz; ewpservices.co.nz or call 0800 800 397.

CERTIFIED PLANS —

Three Certified Plan builds in one sub division! For Colin Johnstone of BUILD Building Contractors Limited, Waikato it’s been a big year to date. Not only celebrating 20 years of membership to NZCB, he also, as a Foundation Member of Certified Plans has completed three Certified Plan builds in one sub division at Cooks Beach, Coromandel. A fourth build is currently being finished in Whitianga, also in the Coromandel region. Longreach sub division, a hidden jewel, is situated on the edge of a tranquil picturesque harbour at Cooks Beach; a great Kiwi family holiday destination, and an ideal location to develop some properties. This sub division provided Colin with an opportunity to utilise “Certified Plans” which until this time he had not had the opportunity to do so. “We easily found several designs to choose from within the Certified Plans range from 160m2 to 200m2. All of which suited the various sites and orientation, however ultimately, we decided upon the Kakapo/Harakeke and Weka designs.

openings etc we were ready for consent plans to be drawn. Again, as the builder I was more involved with gathering information to meet site requirements including Geotech engineering details. The process from scheme plans to the full set of working drawings was approximately three months and we found the designer that ACD appointed to our project very approachable and skilled to meet our requirements. The result, three beautiful homes currently on the market at Cooks Beach, Whitianga. Completed in permanent, cost-effective materials to weather and withstand the New Zealand coastal zone environment these homes were constructed with Hardies Linea/ plastered clay brick and plywood and batten. The finishing touch on each of these homes is the large hardwood deck providing indoor/outdoor flow and lending themselves to the generous sized sections found at Longreach sub division”. Colin Johnstone, BUILD Building Contractors Ltd

The next step, which was new ground for us, was to engage with ACD Architecture to have the plans amended to suit our requirements. This was a new process, as all communication was completed “online” and previously we have always dealt with a designer face to face. At first this required a lot more input from the builder’s perspective, however, once we got used to the system it was a smooth transition and worked well for us. Starting with mocked up drawings of altered floor plans and elevations showing our preference of window and door arrangements, the team at ACD completed the scheme plans. Then, with a few additional changes including mirror imaging floor plans, alterations to

Photography credit: Richardsons Real Estate Whitianga.

NZCB NEWS —

Advertising levy spend Year ending 31 December 2017 The Advertising Levy is invoiced annually to all Business members. The levy is used to fund the vast majority of homeowner facing advertising for New Zealand Certified Builders Association (NZCB) on behalf of its members. There is a range of methods and places that this advertising and promotion is undertaken. These include television (both the production of advertisements and placement), online, on-demand, magazines, exhibitions, web sites, etc, as well as helping with the cost of Public Relations activities. The levy promotes NZCB and its members nationwide, effectively branding NZCB so the primary target customer of ‘homeowners in New Zealand’ recognises and understands the fundamental advantages of hiring a member of the NZCB versus other builders. Importantly, our web presence (nzcb.nz) is maintained and developed with the partial assistance

of the levy. Judging by the number of visitors to the site it continues to be a very effective advertising tool for all current members. All Business members are invoiced annually in June for the year ahead, and a pro rata amount if joining the Association during the year. The amount that is invoiced is based on the membership category of the Business member. Public Relations Television/On-Demand Print Media – Trade Print Media – Consumer Exhibitions Member Information Website Miscellaneous

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NZCB NEWS —

From the Chief Executive It was great to celebrate our 20th anniversary at the recent Annual General Meeting and NZCB conference & expo held during May in Rotorua. Many thanks to all those members who attended and, in particular, those suppliers from the building industry who once again provided fantastic support to our conference and our members. I hope you all enjoyed it and gained some value and learning along the way. From the feedback surveys we have received to date, the satisfaction and enjoyment levels were again very high for both members and trade exhibitors. We look forward to Christchurch in June 2019!

Work continues on the implementation of our digital promotion strategy, using some new social and digital channels to promote NZCB and our members. The industry continues to move along at a nice pace and although there are the occasional reports that sales demand has softened, a wide section of the NZCB membership continue to have full order books – many through to late 2019. Interest rates continue to be flat, consumer confidence remains relatively buoyant, immigration continues at lower but consistent levels and the housing stock shortage remains – all being key drivers for the continued demand for new housing and housing alterations. Long may it last. KiwiBuild continues to take the housing headlines, as further details on how and when it will be completed are promulgated by Government and Regulators. There are a significant number of challenges ahead for this to become a reality, I am sure. We continue to keep abreast of any developments as they evolve around this central Government initiative.

During June I travelled to the United Kingdom with Derek Larsen from BrokerWeb Risk Services to undertake the annual review of the Halo product, with the underwriting syndicate at Lloyd’s in London. The scheme has now been going for two-and-a-half years and we have come some way since its launch. We are finalising the review as InHouse goes to print but, in general, the underwriters are relatively comfortable on how the scheme is performing. In particular, they are appreciative of the ongoing commitment NZCB has to Halo and the work that is being done to increase uptake and also help offset the risks. In meeting with several other new housing warranty providers, it was obvious that the scheme we have negotiated for our members here in New Zealand is excellent – with many features and benefits available to us that other schemes in the United Kingdom don’t enjoy. It was also interesting to meet similar organisations as ourselves, to find out that they are facing similar issues we have here in New Zealand. These include a strong growth in housing start numbers (215,000 p/a up from 120,000), a Government recognising a shortage of housing stock and wanting to build about another 40% on what they are doing currently, severe shortages of skilled trades – that will be compounded through Brexit and increased compliance, to mention a few! This is coupled with rising housing prices in popular metropolitan locations and the negative impact on affordability and home ownership levels – it all seemed very familiar. There were some good ideas identified and some no doubt we will put into action over the next few months. Work continues on the implementation of our digital promotion strategy, using some new social and digital channels to promote NZCB and our members. We are on schedule to launch this around mid-July. Although it has been some time coming, it is important that we approach this with a clear strategy so as to maximize the effectiveness of the initiative and reduce any risks to our brand that could arise from negative responses in the public arena. Like anything in building a brand, it is a journey, but it’s a great start! ’Til next time…

Grant Florence Chief Executive

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NZCB InHouse Magazine June/July 2018

Articles inside

Industry Events Calendar

The good, the bad and the in-between

Camaraderie and close competition at this year’s NZCB Apprentice Challenge

A word from the 2018 NZCB Apprentice Challenge winner - Matt Hatchard

The Mitre 10 Great Apprentice Race 2018

ITAB Apprentice Completions

The power of positive communication

BCITO acts to boost number of school leavers entering apprenticeships

Don't slip up - avoiding slips, trips and falls

From the NZCB Chief Executive

NMIT awarded NZCB Business Membership