Australian Franchise Directory 2022 by CGB Publishing

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THE MOST COMPREHENSIVE FRANCHISE DIRECtORY

Aramex delivers

what matters most After almost 30 years as your friendly local couriers, Fastway Couriers has evolved to offer our customers the benefits of one of the world’s leading international logistics companies.

We’ve joined the Aramex family. At Aramex Australia and New Zealand, our couriers are really going places. With 45 Regional Franchises and more than 1,200 Courier Franchisees, our award-winning franchise network reaches far and wide. That network now extends to over 58 countries around the globe. From Dubbo to Dubai, or Cairns to Christchurch, we’re on a mission to take Australian and New Zealand business to the world.

Where could we take you? Find out more at:

Australia | aramex.com.au

New Zealand | aramex.co.nz

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ORY E DIRECT RANCHIS ENSIVE F COMPREH T S O M E TH

president: Colin Bradbury. colin@cgbpublishing.com publisher: Vikki Bradbury. vikki@cgbpublishing.com.au EDITOR: editor@cgbpublishing.com.au SALES & marketing: Jason Bradbury. Jasonb@cgbpublishing.com

hank you for choosing our Australia and New Zealand Business Franchise Directory for 2022.

If you’re thinking about embarking on a major financial investment and lifestyle change in 2022 by becoming the owner of a franchised business this Directory offers the most comprehensive list of franchise systems and service providers across Australia and New Zealand. The publication is the only one available in print and digital formats. There is a lot to consider before becoming a franchisee, inside you will find expert advice on all things franchising, written by a team of specialists in the industry. Some of our expert articles include How Franchising is primed to lead small business in 2022 from the Franchise Council of Australia (FCA), What makes a successful Franchisee by Greg Nathan, Founder of the Franchise Relationships Institute, How to Fund your franchise by Steve Seddon, Wespac Senior manager of Franchising, other contributing writers are (ATO) Australian Tax Office, Australian and New Zealand Lawyers, financial advisors, business advisors and Franchise Consultants.

PRODUCTION: production@cgbpublishing.com.au

A franchise investment offers a ready-made business model, along with training, guidance and support, so in addition to our list of franchise systems, franchise service providers and expert articles, we have included a list of global franchise associations, useful information and helpful organisations.

ACCOUNTS: accounts@cgbpublishing.com.au

Whether you are considering buying a franchise or have recently established a franchise system, the team from Business Franchise Directory 2022 wish you the best of luck and success with your franchising journey.

DESIGN: Jejak Graphics 0422 267 639 jejak@bigpond.com

For all the latest and updated news throughout 2022 from the number one magazine in franchising, you can also check out our website www.businessfranchiseaustralia.com.au Vikki Bradbury Business Franchise Directory

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conte nt s

C H A P TER 1

Franchising primed to lead small business recovery in 2022 Mary Aldred | CEO | Franchise Council of Australia Mary Aldred is the CEO of the Franchise Council of Australia, the peak body for the nation’s $155 billion franchise sector. Mary commenced in the role in April 2018, bringing with her extensive experience across government, industry and the corporate sectors. As CEO, Mary has led the FCA in developing and delivering strategic priorities to strengthen the FCA’s role as an effective peak business organisation and advocate for a compliant, sustainable and profitable franchise sector.

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What makes a successful franchisee? Greg Nathan | Founder | Franchise Relationships Institute Greg Nathan is Founder of the Franchise Relationships Institute and is regarded internationally as the foremost expert on people issues in franchising. He is a registered business psychologist, author of several best-selling franchising books, including Profitable Partnerships, and developer of many influential franchising models such as The Franchise E-Factor and the Franchisee Wheel of Excellence. Greg is also the recipient of numerous awards for his contribution to the global franchising sector, including the IFA Crystal Compass Award for Franchising Leadership and induction into the FCA Franchise Hall of Fame.‌Greg has been inspiring franchisees and franchisors with his research based insights into franchising excellence for over 30 years.

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FINANCING YOUR FRANCHISE IN A POST-COVID WORLD Phil Chaplin | CEO | CFI Finance Phil Chaplin is the Chief Executive Officer of CFI Finance, a specialist finance company servicing Australia’s franchise, accommodation, and fitness sectors as well as small businesses more broadly. He has over 20 years’ experience in providing finance to businesses across Australia and New Zealand and has managed finance companies in the private and banking sectors. Phil is a former chair of the Equipment Finance division for the Australian Finance Industry Association and has been called on to provide insight and input into government policy, industry education, and to international players seeking to enter the Australian finance sector.

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Franchising provides the perfect platform for the unique skills of women Kate Groom | Co-Founder and Director | Franchise Accounting and Tax Kate Groom is co-founder and director of Franchise Accounting and Tax. She has previously worked for franchisors and as a business adviser. Kate’s focus is on helping clients understand the financial aspects of running a business and on business planning and coaching. She is also a director of a number of ‘not for profits’.

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C H APT E R 5

Understanding the Legal Documents Robert Toth | Partner | Sanicki Lawyers Robert Toth recently joined Sanicki Lawyers, a boutique and creative law firm in Melbourne as a Consultant with over 35 years’ experience in Franchise, Licensing and Distribution law acting for local and international franchisors, franchisees and master franchisees and with expertise in dispute resolution. Robert is an Accredited Commercial Law and Franchise Specialist, a member of the Franchise Council of Australia (FCA) and the International Franchise Lawyers Association (IFLA) and International Advisory Experts (IAE) and regularly writes for franchise and corporate journals online. Robert was also named as a Leading Franchise Lawyer in Australia by Who’s Who Legal 2021.

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New factors to consider when buying a franchise in 2022 Jason Gehrke | Director | Franchise Advisory Centre Jason is the director of the Franchise Advisory Centre and has been involved in franchising for more than 30 years at franchisee, franchisor and advisor level. He advises both existing and potential franchisors and franchisees, and conducts franchise education programs throughout Australia. He has been awarded for his franchise achievements, and publishes Franchise News & Events, Australia’s only fortnightly electronic news bulletin on franchising issues. In his spare time, Jason is a passionate collector of military antiques.

C H APT E R 7

How to fund your franchise Steve Seddon | Senior Manager, Franchising | Westpac Steve Seddon is Westpac’s, Senior Manager Franchising. He is a CPA and a member of the Franchise Council of Australia’s Western Australian Committee. Westpac continues a long-term commitment to the franchise sector in Australia. The bank has a national network of franchise specialist business bankers who can assist in the specific needs of the franchise sector.

C H APT E R 8

What’s new in tax and super for 2022 Andrew Watson | Assistant Commissioner, Small Business | Australian Taxation Office Andrew Watson is an Assistant Commissioner for the Australian Taxation Office in the Small Business line. He collaborates with small businesses, industry groups and government agencies to shape the client experience and drive improved digital services. His area also helps small businesses manage cash-flow and digital readiness.

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Territory Planning - essential for business success Peter Buckingham | Managing Director | Spectrum Analysis Australia Pty Ltd Peter is a Certified Franchise Executive (CFE), as well as a Certified Management Consultant and Fellow of the Institute of Management Consultants and was one of the co founders of Spectrum in the mid ‘90’s. As well as managing the company, he still enjoys being an active participant in many projects handling most of the specific site evaluations we are asked to perform for major retailers. Special areas of expertise include Site Selection and Sales Prediction Modelling, franchise territory planning, Local Area Marketing and Strategic Network Planning.

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TOP TIPS FOR FRANCHISEES ENTERING INTO A FRANCHISE Raynia Theodore | Principal - Corporate Advisory and Franchising Team | MST Lawyers Raynia is a Principal in the Corporate Advisory and Franchising Team at MST Lawyers and has extensive experience in commercial law, franchising law and leasing law. Raynia acts for many well known domestic retail chains and franchise brands in a variety of industries. Raynia’s expertise also extends to international franchisors who export to Australia or are considering expanding their operations into Australia. Raynia has been listed as an expert in Franchising Law in International publication Who’s Who Legal since 2015.

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Paving the path forward for employers Emma Rosenzweig | Deputy Commissioner for Superannuation and Employer Obligations | ATO Emma is responsible for ensuring a complex ecosystem of employers, workers and retirees, and super funds operates efficiently, supports willing participation, and safeguards entitlements. Emma has worked for the ATO for 22 years in a range of roles across nearly all areas of the organisation, including client engagement roles focused on small business and employers, law roles including the design and drafting of legislation, and leadership of the ATO’s service strategy design and implementation. Emma is passionate about developing leaders of the future and invests time in mentoring and coaching individuals and groups.”

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The Times They Are A-Changin’… Do your homework and ask for what you want Roger Dickeson | Senior Franchise Consultant | Wollermann Franchise Developments As a senior franchise consultant with Wollermann Franchise Developments, Roger is directly involved in strategic development of franchise systems and the marketing of franchise opportunities. He is a regular writer and commentator on small business and franchising topics. With formal qualifications in Marketing and International Trade, Roger has developed franchising and licensing systems for clients throughout Australia, New Zealand and the Asia-Pacific region.

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Becoming a multi-unit franchisee Brian Keen | Founder | Franchise Simply Brian Keen, Australia’s most loved franchise advisor was a franchisee himself, having seven stores in just five years, then launching six of his own franchise groups whilst working with industry leaders. In his book HOW TO FRANCHISE MY BUSINESS SIMPLY, Brian’s drawn on his first-hand knowledge and experience to outline the processes he uses to successfully franchise businesses today and how his no-hype franchising process saves tens of thousands of dollars in the process. His hands-on business experience as a multi-unit franchisee, franchisor and consultant helping many of the big names create their own franchise systems and growth over the years has been fed into Franchise Simply, helping today’s SMEs grow their business by franchising.

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FRANCHISING IN NEW ZEALAND – What to be Aware of in 2022 Stewart Germann | Principal | Stewart Germann Law Office Stewart Germann who is acknowledged as New Zealand’s leading franchising lawyer with over 35 years experience in this area, is a recognised national and international guest speaker at franchise conferences in New Zealand, Australia and USA. Stewart Germann Law Office (SGL) is New Zealand’s longest established specialist franchising law firm and Stewart is included in the International Who’s Who of Franchise Lawyers for 2021. SGL’s clients include many of New Zealand’s best known national and international franchise brands and Stewart has extensive franchising contacts worldwide and locally. Stewart Germann is actively involved in international franchising, has published articles in the International Journal of Franchising Law and has attended and participated in many FCA conferences.

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publications & helpful organisations 127

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notes

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Make RAMS home loans what you do! “If you want to be part of a business that supports your goals while helping your customers achieve theirs, talk to RAMS!” – Julie Lawrence, RAMS Franchisee Principal, Redlands QLD

RAMS is looking for passionate people to help Australians fulﬁl their dream of home ownership. With opportunities to join the RAMS franchise family right across the country, that could be you! We have all the specialist support you’ll need to help customers achieve their home buying dream. So, if you share a passion for home ownership and a dedication to expertise, you should give us a call. Talk to RAMS today. Home loans are what we do.

Why RAMS? • Iconic brand.

• Unique credit model.

• Owned by Westpac (Australia’s oldest company).

• National marketing strategy.

• Proprietary mortgage specialists.

• Growing business.

• Training and development.

RAMS.COM.AU/FRANCHISING

MYOB FCA Excellence In Franchising National Awards 2020

FCA Excellence In Franchising Regional Awards 2020

Winner: Excellence in Franchise Innovation Finalist: Excellence in Marketing Finalist: Single Unit Franchise of the Year, 2 or more staff (Hawkesbury/Blue Mountains)

Winner: NSW/ACT Single Unit Franchise of the Year, 2 or more staff (Hawkesbury/Blue Mountains)

More information: RAMS Financial Group Pty Ltd ABN 30 105 207 538 AR 405465 Australian credit licence 388065. Credit Provider: Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

21300//0721

CHAP TER 1

Franchising Primed to Lead small business recovery in 2022 M a r y A ldre d | CEO | Fra nchise C ouncil of Austra lia

here has never been a greater need for the Franchise Council of Australia in its support and assistance to our members. This has been critical to underpinning franchising as the preferred model for small business success. The COVID pandemic has reshaped the business landscape and anecdotal evidence is that franchising is emerging from the impacts faster than most of the small-medium business sector.

T h e rol e of th e FCA The Franchise Council of Australia (FCA) is the peak body for the $155 billion franchise segment in Australia and covers a range of organisations and individuals, including franchisors, franchisees, professional advisers and suppliers. The FCA is committed to building a strong franchising culture that upholds standards and looks to meeting compliance obligations as a minimum standard – always striving for best practice in the franchise relationship and business conduct. The FCA’s support for members and broader advocacy in the COVID pandemic has earned respect across business and politics, and we are seen to have taken a strong stand to support Australian small businesses. The FCA continues to advocate strongly for franchising as the best model for small business, by promoting the needs and concerns of all small businesses, whether franchisors or franchisees, and by highlighting franchise network support for franchisees during COVID and on the path to recovery.

Franchising : b u sin ess s enti m ent bo u ncing bac k In one of the most difficult economic environments ever experienced by Australian business, both franchisors and franchisees have had to demonstrate resilience, adaptability and determination to push their businesses through the challenges. 2 0 2 2 F R ANCHIS E DIRECTORY | 7

CHAPT E R 1 The pandemic and associated restrictions disproportionately affected geographic areas and some niche markets, but franchising continued to demonstrate its strength as a business model. While coronavirus lockdowns saw activity shrink sharply in the third quarter of 2021, accelerated vaccination rates have since allowed the Australian economy to reopen and consumption is rising. The Reserve Bank of Australia forecasts that the rapid bounce back in domestic demand will continue as restrictions are further eased and Australia is projected to have greater economic growth in 2022 than most OECD countries. * The September Quarter 2021 Australian Franchise Business “Pulse Check” survey showed a significant rebound in business confidence, with 76% of respondents optimistic about the year ahead, compared with only 22% in the June quarter.

Loo k ing ah e ad Moving forward, the FCA will continue to focus on three key priorities: • supporting members with access to information, resources and support through the transition from Covid-19 lockdowns and trading restrictions to business reopening • advocating and representing the interests of members to all levels of government on the issues, concerns and needs of our members and the small business sector • and through the media, enhancing the standing and reputation of franchising as the preferred model for smallmedium business success, including highlighting the resilience of franchise systems during the challenges of 2021. The FCA is committed to continuing to work with government and policymakers to ensure that franchising remains the most successful model of small business ownership in Australia. Towards achieving that, the FCA will maintain focus on public advocacy and business support on the issues that are important to our members. Against the Covid backdrop in the past two years, the FCA continued to provide a dedicated program of education and information through a series of topical webinars focussed on industrial relations, wellbeing, business and legal issues, including the annual Legal 8 | 2 0 2 2 FR A NCHISE DIR E C T O RY

Symposium, and have featured industry experts, franchisors and politicians who have all generously shared their time and knowledge to educate and inform members. After many months of restrictions on events, we are looking forward to the 2021-22 National Franchise Convention in Melbourne in April 2022. A highlight will be the keynote address by leading demographer, Bernard Salt on emerging trends as Australia rebuilds and rewards businesses that are bold, proficient, agile and determined. Another standout of the 2021-22 NFC program will be the entrepreneurial story of co-founder of Catch of the Day, Menulog, Scoopon and Luxury Escapes, Gabby Leibovich. This really will be an unmissable opportunity to gather to share ideas, experiences and knowledge of strategies for consolidation, revitalisation, innovation and growth in a vastly changed business environment. Find out more at www. nationalfranchiseconvention.org.au The FCA will also build on its successful 2021 webinar program to again provide the opportunity for members to meet at face-to-face to events for networking and information exchange, as well as continuing to offer online events. Across the past two years, the FCA Excellence in Franchising Awards have showcased just some of the remarkable achievements by individuals and franchise brands in unprecedented times. The FCA also looks forward to continuing to recognise member successes as part of the Excellence in Franchising Awards program in 2022.

The FCA’s delayed Regional Revitalisation Initiative also will be relaunched in early 2022 to promote franchising as an efficient and innovative means of addressing service and small business ownership gaps in regional towns across Australia. The Regional Revitalisation Initiative is even more relevant now with Covid providing the catalyst for many people to relocate from capital cities to nearby regions. It provides renewed incentive for franchise systems to look outside the metro areas as they pursue network growth. The focus of the initiative in 2022 will be on linking franchise members, government facilitators and prospective local franchise operators to spark a new wave of small business expansion to the benefit of regional communities across the nation. And we know that whether they are located in metropolitan or regional Australia, businesses that are part of a franchise network continue to outperform many other parts of the small-medium business sector. The FCA is optimistic that the innovation and resilience demonstrated by franchised businesses over the past two years will ensure that they will be at the forefront of national recovery in 2022. Note: * IMF WEO October 2021

Mary Aldred | CEO Franchise Council of Australia

03 9508 0888 info@franchise.org.au www.franchise.org.au

CHAP TER 2

what makes

A Succesful Franchisee G re g Natha n | Founde r | Fra nchise Re lationships Institu te

efore answering this question of “What makes a successful franchisee?” let’s first define success. At the Franchise Relationships Institute, we define a successful franchisee as someone who performs well in the following three key areas. 1. They maximise their profitability. This means they work hard to control their costs and drive their sales. There is no other way to maximise profit. But success is more than just achieving short term profit. 2. They deliver an excellent customer experience every time. This enables them to build a base of loyal, happy customers who will recommend their business to others. This is the secret to building a business that is truly sustainable. 3. They participate constructively in the franchise network. This final point is absolutely vital when you belong to a franchise network, because you are now part of a business community. And when we belong to a community, we need to be good neighbours and do our part in contributing to a healthy culture where everyone gets along. Now we are clear on what success means, let’s discuss how franchisees can achieve it. We have been researching this question for 25 years and have found that high performing franchisees share a

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CHAPT E R 2

Franchisee Wheel of Excellence TM

Of course, the most important group of all are customers. Without their advocacy and continuing support there is nothing. In a world where people are increasingly purchasing products and services online, the franchisee’s ability to build a loyal customer base is more important than ever.

T h e y Engag e with th e B rand There is a traditional story about three bricklayers working on building. One is cranky and miserable, one is working quietly and efficiently, and one is whistling, clearly enjoying his work. A young boy, fascinated by the different demeanours of the three men, asks what they are doing. “I’m laying bricks, what does it look like!” growls the first man. The second man glances over at the boy while continuing to work. “I’m building a wall, but I can’t talk as I need to get it finished.”

The third man puts down his trowel, kneels down to the boy’s level and says with a smile, “I’m building a hospital so that if you ever get sick, you’ll have somewhere that will help you get better.”

Years later the boy, inspired by this brief encounter with the third man, becomes a bricklayer.

number of behaviours and attitudes that contribute to their success. For convenience we have combined these into a model that we call The Franchisee Wheel of Excellence. It has five pieces which I will explain below.

T h e y B u ild S u pp ort ers Life is a team activity and those who learn to play well with others are the winners. Successful franchisees work at gaining the support and commitment from the people on whom their business depends. For instance, the most important job of a franchisee who employs staff is to inculcate in them a commitment to treat the business with the same care and

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enthusiasm as they would if it were their own. Our research has also shown the support of family and an extended network of well-wishers also plays a critical role in a franchisee’s success. We called this Family and Social Support. The more a franchisee has the support of family, friends, colleagues and mentors, the more successful their business will be. Members of the franchisor team can also be valuable supporters, as can be key suppliers. A constructive working relationship with these people means they will be more inclined to go out of their way to support the franchisee when help is needed.

Successful franchisees show a high level of pride and enthusiasm for their business and their work. We call this Brand Passion. Our research has shown franchisees with high levels of this Brand Passion not only make more money, deliver better service, and contribute more to their franchise community, they also report being 35% more satisfied as a franchisee. The more a franchisee engages with the franchise brand, embraces its values, and tells other people how great it is not just in words but in the tone of their voice - the more successful they will be.

T h e y D ri v e G rowth A man bought a donkey for a very good price. Wanting to keep the maintenance costs to a minimum, he set about feeding the donkey a little less every day, until eventually he was pleased with himself as he had the donkey’s rations down to nothing at all. At this point the donkey died.

CHAP TER 21 There is a saying, “You cannot save yourself into prosperity”. The unfortunate truth is that costs are going to continue to rise and, while basic cost control must be a vital part of every franchisee’s focus, if sales are not rising at least by the same amount as costs, the business will be going backwards. To drive growth, franchises need to be comfortable promoting their business in the local community. They also need to take responsibility for setting goals and taking action to achieve results, rather than expecting their franchisor will somehow do this for them. Another element of driving growth is for a franchisee to have a growth mindset. This means they are not only continually trying to improve their own knowledge and skills, they are also committed to building the capability of their team and helping them to be the best they can be.

T h e y Maintain Personal Vitalit y One of the fundamental ingredients for success in small business, and indeed life in general, is vitality. Many franchisees work long hours and say that running their business is emotionally exhausting. For this reason, franchisees need to maintain good physical and mental health, and have the ability to address the inevitable day to day problems associated with running a business. When we feel full of vitality and have that spring in our step, problems are more likely to appear as challenges to be overcome. However, when our vitality is low, even the simplest business hassle is likely to get under our skin.

T h e y Mast er W hat Matt ers While delivering products, looking after customers and paying accounts are important, these operational aspects of a business will not guarantee success. Franchisees need to raise themselves out of these day to day issues and focus on the bigger picture, regularly asking questions like: • Why did I buy this business? • What is the most important thing I need to focus on to guarantee the growth of this business? • How can I ensure my team will

continue to perform at their best when I am not there to supervise them? • How can I use this business to help me achieve what I want in life? One of the characteristics of the most successful franchisees in our research was they were working full-time, mainly overseeing their business – in other words, working on the business as well as in the business. The best performing franchisees also said one of the top three things they valued from their franchisor were systems they could use to help them run their business more efficiently. To Master What Matters, franchisees need to have routines for measuring Key Indicators that tell them if their business is on track for success or not, similar to a pilot’s use of navigation tools to check they are heading in the right direction.

They also need to have written systems in place, so all staff understand what they are supposed to do, when they are supposed to do it, and to what standard they are required to do it to. In summary there are many factors that make a successful franchisee. While a good franchise system is important, the best system in the world can only deliver success if the franchisee also builds supporters, engages with their brand, drives growth, maintains personal vitality, and masters what matters. Greg Nathan Founder Franchise Relationships Institute

www.franchiserelationships.com

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CHAP TER 3

FINANCING YOUR FRANCHISE

IN A POST- COVID WORLD Phil Cha plin | Chief E xe cu ti ve O f f ic e r | CFI Fina nc e

n early 2020 the Covid-19 coronavirus brought a raft of changes to the business world, both internationally and to Australia specifically. Dealing with lock-downs, learning to pivot, the concept of being ‘pandemic proof’.

All these things are now considerations not just for those thinking about opening or expanding their business, but also to those that provide business finance. It is clear that things may never be quite the same again, at the time of writing we are now dealing another new variant; Omicron. Returning to something close to normal, particularly in the context of international travel, may still be some time off. But that does not mean the world has stopped, far from it.

A r e financi ers still l ending to th e franchis e s ector ? The short answer is yes, but you may have to look a little further afield and work a little harder to get the funding you need. In its report on The Covid-19 Outbreak and Access to Small Business Finance the Reserve Bank of Australia said “The COVID-19 pandemic has adversely affected the business sector. Overall, small businesses have been 2 0 2 2 F R ANCHIS E DIRECTORY | 13

CHAPT E R 3 disproportionately affected because they are more likely to be in industries that have been harder hit by the pandemic.” Most franchises certainly fall into the category of small business and lending to new businesses particularly has always been a niche market, with the major players typically shying away from what they consider to be the danger zone (the first two years in the life of any new business venture). This is where non-bank lenders tend to play, often combining their own funds with wholesale funding sources to support the risk that new businesses pose. What we are seeing from some of the larger players is a much longer turnaround on lending decisions, with big banks often taking weeks (or even months in some cases) to determine whether or not to issue a loan. It’s clear that there have been adjustments to how lenders view the risks associated with any business, and particularly certain types of business, in a postcovid world.

D o es m y b u sin ess n eed to b e pand em ic proof? Not necessarily. It is hard to define what pandemic proof means, but obviously some industries and business types are more impacted by measures such as social distancing and lock-downs than others. So far grocery and essential goods suppliers are the only businesses that have shown any real immunity to the impacts of lock-downs, with online goods supply businesses coming in close behind. In the hospitality sector those businesses that can easily supply take-away food and that don’t rely heavily on foot traffic have also weathered the storm better than most. It is important to note however that lenders tend to think more about their overall portfolio than individual businesses when making macro decisions (such as whether or not to lend to a particular sector). This means that lenders may seek to lend across a wider variety of industries and geographies to help distribute and dilute their risk. Even segments that might on their face appear to be of comparatively higher risk, such as fitness which often requires people to come together indoors in groups, can still be very attractive to some lenders as long as it forms part of a balanced portfolio. 14 | 2 0 2 2 FR A NCHISE DIR E C T O RY

H av e l end ers chang ed how m u ch th e y will l end ?

W H AT D O I N EED TO D O TO G E T A PPR OVED FO R FI N A N C E?

Most lenders want to see borrowers have some ‘skin in the game’ when it comes to their business venture, so few will lend the full price of establishing a new business. Lenders tend to talk in terms of Loan to Value Ratio (LVR), how much have they loaned vs. the value of whatever secures their loan whether that is individual assets or the business overall. LVR’s can range from 50% to 100% depending on a variety of factors, but 70% to 80% is more common. As a general rule the banks will want the security of a lower LVR whereas a nonbank lender may be comfortable at the higher end of the scale.

Each lender will have different criteria for individual business types and finance products. So whilst it’s impossible to give an answer that applies to every circumstance every time, there are some common aspects to applying for and obtaining finance that are pretty universal…

Each lender is different, but most would prefer to fund against what they see as the realisable assets of the business (as opposed to intangible costs such as franchise fees). Historically lenders have tended to consider their fall-back position in the context of ‘What if it all goes wrong?’, that is, when a business is forced to close permanently. Now we are seeing more lenders give greater consideration to things like the amount of working capital in the business, or how many weeks a business could survive a suspension in trading without outside assistance. All-in-all whilst some lenders may still advance the majority of the setup or acquisition costs for a new franchise, they do generally expect to see a little more held in reserve for a rainy day.

D o I n eed to own m y own ho m e to borrow m on e y? The RBA estimates around half of all SME loans are secured by residential property, but that doesn’t mean that all lenders will require that you own your own home before you can borrow money to start a business. There is little doubt though that most lenders will look more favourably at borrowers that demonstrate stability, particularly through home ownership. Some will even want to see significant equity in the property, but we are starting to see more acceptance of people choosing to invest in a business before they buy property (particularly with the price of property in the major metropolitan cities), which is something that has traditionally been more common in many northern hemisphere countries.

Pu t yo u r b est foot forward Going in unprepared can lead to a declined application, and turning a declined application into an approval can be very hard work indeed. Even if you end up taking your deal to another lender they will generally see the previous enquiries and they’ll be asking themselves ‘What’s wrong with this? Why did Lender XYZ decline the deal?’. It pays then to make sure you put your best foot forward and try to get it right the first time.

Know yo u r n u m b ers If you’re at the stage where you’re actually applying for finance, then it pays to have done some groundwork. As they say on Shark Tank “know your numbers”. You should have a very clear picture of your setup costs, everything from your franchise fee to insurance and stock. Make sure you can also show where the money is coming from to get up and running. It will be a combination of your own funds and the amount you’ve borrowed, but don’t forget to include things like landlord contributions to fitout and grants. It is also important to know the timing of when money is expected to both come in and go out. Do suppliers need deposits? Will the financier advance funds before goods are delivered? Does that landlord rebate get paid 1 month, 3 months or 6 months in? You want to be able to show the financier that you understand your cashflow and that you are not going to get caught short.

H el p th e l end er to u nd erstand who yo u ar e Lenders are looking at large numbers of applications every day. The more they have to dig into yours to figure out who you are and why you’re embarking on this business venture, the longer it will take them to make a decision (and your

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chances of a favourable outcome are reduced). If your new venture is intended to be a passive investment, then say so. If you are planning to work in the business day-to-day then say so. Many franchises provide comprehensive training as part of their system, but a lender wants to know why you are a good fit for this franchise. It will not help you to go on and on about your years of experience washing dogs for the local pound when you are wanting finance for a new fast-food outlet. That assistant manager role you had at McDonalds in your early 20’s however better make it on to your summary of experience.

S ho p aro u nd ( witho u t sho pping aro u nd ) When it comes to obtaining credit your credit history can be negatively impacted by having a large number of recent enquiries on your file. For this reason it’s important not to take your business to every lender in town (or let your broker do so on your behalf). If you’re working with a finance broker then they should already have a clear idea of who your most likely funding options are by the time you’ve finished explaining your situation and business plans to them. If you are going directly to a finance company then it pays to talk

to others about who to use. Talk to your franchisor, other franchise operators in the group, or look for a lender that specialises in the sector to minimise the impact to your credit score and maximise your chances of approval.

B e hon est Car dealerships used to use a common trick to help customers get finance. They would increase the price of the car they were selling and the value of any customer deposit / trade-in until it passed the tests of the finance company. We truly hope those days are gone, and nothing makes a lender slam the coffers shut faster than porkpies on a credit application. If your broker suggests a few ‘white lies’ be very wary, they may come back to haunt you. It can be very tempting to ‘overestimate’ the value of your house or other assets, or to ‘forget’ to put down that personal loan or credit card on your liabilities. Modern lending assessments draw information from a wide variety of sources and quickly match it all up, smart software highlights discrepancies and puts it up in lights for the lender to see. Nobody expects perfection, either in an application or an applicant, you are far more likely to get an approval if you

have been honest about that old dispute with your phone company, or the business partnership that didn’t work out. Remember too that if the lender finds out something material has been omitted from an application even after they’ve issued an approval, they can usually withdraw that approval without notice.

B e persist ent Applying for finance can seem initially daunting, will at times be disheartening, and occasionally it might just feel disastrous… just like running a small business. As well as all of the bits of ‘data’, what the lender really wants to know is that you are serious and committed to your new venture, that you’ll hang on through thick and thin, and that giving up just isn’t in your nature. If you get the opportunity to talk to the lender directly then do it. Give the lender a taste of the passion that you’ll bring to your new business and you might just be surprised by how much that lender is willing to support you on your journey. Phil Chaplin | CEO | CFI Finance

www.cfifinance.com.au

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Resources at your fingertips!

CURRENT TITLES INCLUDE: Business FRANCHISE Australia and New Zealand magazine The Magazine for Franchisees, Bi-monthly publication The Australian and New Zealand Business FRANCHISOR magazine The Magazine for Franchisors, Quarterly publication Australian and New Zealand Business FRANCHISE DIRECTORY Annual publication The FRANCHISE GUIDE Annual publication CGB’s website also provides an additional advertising and information format and complements our publications.

www.businessfranchiseaustralia.com.au

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Do I need an

Accountant? K ate G room | C o -Founde r a nd D ire ctor | Fra nchise Accounting a nd Ta x

t some stage in your franchise buying process you’ll have financial questions. You’ll need to get advice from an accountant as part of your due diligence, and later you’ll probably have questions about business structure or about accounting systems.

In this article we answer some of the common questions that new franchise owners ask. Most people we talk to want to understand what records they need to keep and who can help them. This is important, because you will be responsible for keeping proper books and records, and for preparing annual financial statements and a company tax return. Record keeping for your business is very different from the financial records you need as a PAYG taxpayer. You will need to keep detailed records and use accounting software such as Xero, as well as payroll software and digital storage of supplier bills. You don’t need to know all the requirements and rules though! Your accountant and tax agent will help you understand what’s required and deal with the financial reporting and tax. Still, it’s important to take your obligations seriously, and that means understanding some of the basics of business accounting. In this article we assume you will operate your business through a company. This 2 0 2 2 F R ANCHIS E DIRECTORY | 17

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is the most common structure used in franchising, though your circumstances may mean a trust is appropriate. Occasionally a franchise may be operated through a sole trader structure. However, most of the points below are relevant for any structure you use. Note: This is general advice and you should seek advice for your circumstances from an accounting and tax professional.

D o I n eed an acco u ntant and wh en sho u ld I g e t on e? Yes, you do need an accountant, and you should get one before you start off in business. In fact, you need an accountant to provide independent advice when you’re evaluating the franchise. Your accountant will help you assess the financial aspects of the business, and understand whether it can meet your financial needs. They can also set up the business structure so that it is appropriate for your tax situation. It’s important that your franchise accountant is suitably qualified. Look for 18 | 2 0 2 2 FR A NCHISE DIR E C T O RY

an accountant who is a member of one of the accounting professional bodies, such as a CPA or Chartered Accountant and has a practicing certificate from that body. They also need to be registered as a Tax Agent. Your accountant will be an important source of information and advice as you run your business. When you are in business, there are many tax and accounting requirements you need to comply with. And as your business grows, the financial issues will change. Your accountant knows how to deal with these issues, and the better they know your business, the better they can advise you. Each year your accountant will prepare a set of financial statements for your business. These are required to be in a specific format and prepared according to specific guidelines. The accountant will also prepare a tax return for your business. But a proactive accountant does much more than your year end work. They will prepare quarterly financial reports and discuss them with you, so you know exactly where your business stands financially. They can also help with

cash flow and budgeting, as well as tax planning. A proactive accountant will get to know you and your business, they will ask about your goals and help you achieve them. Accountants usually charge a monthly fee for their services. This means you know exactly what your accounting and advice costs will be and there’s no big bill at the end of the year. You should expect the fee to increase as your business grows and your advice needs become more complex.

W hat costs can I pu t thro u gh th e b u sin ess ? The ATO has clear guidelines for what costs you can put through your business. Their website states, “You can claim a tax deduction for most expenses from carrying on your business, as long as they are directly related to earning your assessable income.” The ATO also says that the expense must have been for your business, not personal expenses, and you must have the records to prove it. Some expenses are not deductible even if they were related to your business, for instance entertainment expenses and traffic fines.

CHAP TER 4 For instance, travel to your franchise conference is a legitimate business expense, while your kids’ school books, your grocery shopping, or haircut are not. If you use your business bank account to pay personal expenses your accountant will make adjustments to correctly account for them. Your accountant or bookkeeper will help you correctly record business expenses and minimise your exposure to penalties if your records are audited by the ATO. Part of the accountant’s review work is designed to identify transactions that may not be business related. They will discuss the items with you if needed.

H ow do es G ST wor k? Your business will need to register for GST. This is usually done at the same time as the business structure is set up. Your accountant can take care of the registration and make sure it’s correct.

As an employer you’ll also need to use the ATO’s Single Touch Payroll (STP) system to report each wages payment, and the Superstream process to pay Super. Your accountant will be able to advise you on the accounting side, including STP and Superstream. As an employer, it’s your responsibility to understand the employment paperwork and payroll aspects of business. Your franchisor may provide guidance, or you can find information on the Fair Work Ombudsman’s Website (www.fairwork. gov.au), or use the services of an employment and HR specialist.

D o I n eed a boo k k eeper ? A bookkeeper will help you stay on top of your financial record keeping. It’s definitely a good idea to use one in the early stages. A good bookkeeper can

help you get your accounting systems running smoothly, which saves time and money later. Ideally your bookkeeper will work closely with your accountant. The accountant may be able to recommend a bookkeeper, or may provide that service from within their firm. If you use the accountant’s bookkeeping services, you can avoid the need to recruit, manage and instruct the bookkeeper. Your accountant should be able to provide advice as to whether a bookkeeper would be helpful in your circumstances.

H ow can I g e t m on e y o u t of th e b u sin ess ? “How do I pay myself?” This is one of the earliest questions a business owner asks. We all have living costs, so the business needs to provide us with a living.

When you commence trading you will then: • include GST in the price you charge for your goods and services • claim credits for the GST included in the price of goods and services you buy for your business. It’s important to remember that the GST you collect is not your money. It belongs to the government. Every three months your business will report to the Australian Taxation Office (ATO) the GST collected and GST paid. The report is called the Business Activity Statement. Your accountant will usually arrange for it to be prepared and lodged with the ATO.

W hat pay roll r ecords do I n eed to k eep? Payroll is a complicated area of business and it’s important to get it right. There are significant penalties for failing to comply with the law regarding employee pay and recordkeeping, and if you don’t pay PAYG and Superannuation as required. From an accounting point of view, you need to record gross wages, tax and super obligations. Your accountant or bookkeeper will help you set up payroll software to track these things, However there are also specific requirements relating to, for instance, recording of hours worked, leave entitlements, pay rates and pay slips. 2 0 2 2 F R ANCHIS E DIRECTORY | 19

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There are three things to think about: • Owner’s Wages - Money paid to you for the work you do in the business. • Loan Repayment - Repaying the money you lent to the business to cover set-up costs

whether it makes sense for you to receive additional payments on top of the wages you’ve already received. Shareholder Loan Repayment

Owner’s Wages

The next step is to repay the initial loans made by the shareholder(s). This is the money you put into the business when you bought the franchise. It’s a good idea to repay this money before the end of the initial franchise term.

Your first goal is to pay yourself for the work you do. We call this ‘Owner’s Wages’. Depending on the franchise, it might take a bit of time before there is enough business income for you to take a wage. But you should ‘go on the payroll’ once you see that the operating costs are being covered each month. This means you’ll be paying yourself every month and can stop living on your savings or your partner’s wage.

Franchise owners are generally keen to get their initial loan to the business back into their personal bank account. However, there may be tax consequences when shareholder loans are paid, so a high level of care needs to be taken. These tax consequences mean that your accountant will need to work out the tax position of the business before you decide when and how much of the loan to repay.

Whatever franchise you buy, your initial investigations should help you identify whether the business can pay you a decent wage for the work you do. This is a bare minimum requirement. For instance, if you are managing a hospitality business, you’ll want to see that the business can generate enough to pay you a manager’s wage. If you’re a handyman or pool technician, you’ll want to receive an amount appropriate for your skills and experience.

Before you start the business it’s wise to get advice from your accountant about shareholder loans. Your accountant will be able to advise you on the correct documentation, a loan repayment schedule, and the rate of interest to charge on the loan.

• Bonuses and Dividends - A return for the risk you have taken.

Towards the end of the financial year, you and your accountant can assess

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Bonuses and Dividends The third category of payment from the business is the extra return for the risk you’ve taken. It’s a payment over and above the regular wage for the work you do. We think this is an important distinction of owning a business.

A business owner can receive these payments in a number of different ways. The most appropriate one for you will depend on your business structure, financial situation and business goals. Again, this is an aspect of business to discuss with your accountant when you have the annual tax planning meeting.

T his s eem s li k e a lot of st u ff to k now ! Yes, there is quite a bit to the accounting aspects of running a business. Remember, an experienced franchise accountant and their advisory team have spent years developing their understanding and skills. Your goal is not to become an accountant but to learn how to work well with your accountant, bookkeeper and advisers. Today’s accounting technology reduces much of the record keeping burden and allows you and your adviser to focus on profit improvement and business growth. And by getting things done right from the start you’ll be well placed to progress towards your goals. Kate Groom Co-founder and Director Franchise Accounting and Tax

www franchiseaccountingand tax.com.au/

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understanding

the legal documents

Rob e r t Toth | C onsulta nt | Sa nick i L aw ye r s

t has been a whole new world in 2021 and it will be the same for small business and those in the franchise sector into 2022 post Covid -19 and the significant changes businesses have faced.

Ironically due to many small businesses closing and workers being made redundant or changing their views on their employment, it is likely that many will turn to franchising in 2022 and beyond as a means of earning an income and providing them with greater work flexibility than they might have had as an employee. The process of searching and selecting the right franchise is filled with a degree of excitement, trepidation and risk but that is like any business venture really! The franchise sector in Australia has had yet another Parliamentary Inquiry leading to further changes to the Franchise Code aimed at giving franchisees greater disclosure and assisting them to make an informed decision before taking up a franchise. A franchisee can get carried away with the franchisors glossy brochures, marketing spiel and sign up in haste or with rose coloured glasses and then regret the decision. The best way to limit your risk and avoid making the wrong decision is to get advice before you commit from a Specialist Franchise lawyer and accountant who are recognised and

members of the Franchise Council of Australia (FCA). Don’t get your local conveyancer or family lawyer to advise you (or the backyard lawyer) as it requires specialist knowledge and expertise as a specialist franchise lawyer will know what is going on in the sector- the good, bad and the ugly! Irrespective of how attractive and compelling the franchisors marketing and sales pitch may be, the decision should not be an emotional one. If the numbers don’t work or look like they can work it is high risk and you are better to walk away! Do not rely on the franchisors own cash flow modelling get independent financial advice and ensure that the business will enable you to take a reasonable wage, cover your

overheads (rent and staff costs) pay your loans and show some potential for growth and a return on your investment in the future.

T h e N e w Franchis e C od e R eg u lations On 1 June 2021, the Australian Government made amendments to the Franchising Code following the Government’s response to the Fairness in Franchising Inquiry in 2019. Many of the changes affect agreements entered into, renewed, or extended on or after 1 July 2021 while the dispute provisions apply to any dispute notified on or after 2 June 2021. The key changes are greater disclosure by the franchisor under a new form 2 0 2 2 F R A NCHIS E DIRECTORY | 21

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Disclosure document about supplier rebates, leases, on line sales, earnings information and capital expenditure.

• Any lease, offer to lease, sublease or occupancy License negotiated by the franchisor;

There is also an updated Information statement and new key fact sheet which is a summary of the key terms of the arrangement and highlights important key information.

• A receipt for the franchisee to acknowledge they received the suite of documents which starts the 14-day disclosure period;

The irony in all this is that franchisees now have more, not less documents to review and absorb before deciding whether to take up a franchise.

W hat is th e u s ual signing on proc ess for Franchis ees ? The usual process once a franchisee makes an enquiry is the franchisor must provide the standard form Information statement to the franchisee. The franchisor will usually ask the franchisee to sign an NDA or confidentiality agreement before releasing further details or any financial or other confidential information about the franchise system and then ask the franchisee to complete a detailed application form with personal and financial details. Once approved the Franchisor will ask for a deposit and or Document fee to be paid before they then prepare and issue the suite of franchise documents which should include: • The disclosure document with attachments in the form required by the Code; • The franchise agreement in the form required to be signed by the franchisee; 22 | 2 0 2 2 FR A NCHISE DIRE C T O RY

• The legal, accounting and financial advice certificates the franchisee should complete and return with the signed franchise agreement.

as they will focus on the important commercial issues and identify issues of concern where there may be room for negotiation, rather than recommending wholesale changes to an agreement which are unlikely to be accepted and aggravate the relationship from the very beginning.

So m e basic r u l es for franchis ees

• In some cases, a “No Prior Representation” statement which requires the franchisee to set out any statements or representations made by the franchisor (or their agent) prior to signing the agreement on which the franchisee relied.

Rule one- irrespective of whether you seek legal advice (which we highly recommend) you should still read and become familiar with the documents as it is your contract and sets out your rights and obligations and those of your franchisor.

The No prior representation statement is often overlooked but it is an important document the Franchisor can rely on if there is a dispute down the track so franchisees should not ignore it.

Rule two- do not rely on advice from your suburban conveyancing lawyer, next-door neighbour or your mate at the pub! That’s not advice.

Amy special promises or concessions made by the Franchisor or its agent or broker should be set out in the franchise agreement otherwise you cannot later rely on those statements or promises made.

S eek ing l egal adv ic e Despite the Franchise Code review they did not make it compulsory for franchisees to seek legal, accounting and financial advice however many franchisors will now insist their prospective franchisees seek such advice as this reduces risk to the franchisor. Seeking legal advice from a franchise law specialist will also assist the process

Rule three- realise that entering into a franchise is one thing but getting out of it is not so easy. Franchise agreements are typically 50 to 100 or more pages and can be difficult going without a glass of red wine in hand! Rule four- Franchisors will often say their agreements are not negotiable– that is not always the case and in fact we often negotiate reasonable concessions and there can be greater room to negotiate where it is a new franchise system the franchisor is keen to roll out. Things to reasonably negotiate might be reduced royalty and or marketing fees in the first few months of building the business, reduced establishment fees,

CHAP TER 5 minimum performance criteria, renewal terms and costs, restraint provisions. Any concessions should be set out in the agreement and signed by both parties and dated prior to or on the date the franchise agreement is signed.

D isclos u r e D oc u m ent Franchisors need to give the franchisee the disclosure document with the key fact sheet to franchisees at least 14 days before they either enter into an agreement or make a non-refundable payment. The 14-day disclosure period only starts once the franchisor has made the full and proper disclosure required and provided all relevant documents including the leasing information and includes earnings information in the disclosure. If lease information is given later or differs, the franchisee has another 14day disclosure period from that date. Neither the franchisor nor franchisee can reduce the 14-day disclosure period as it is a minimum mandatory period.

L e as e infor m ation The franchisor must provide full details of the lease and occupancy rights with a copy of any lease documents for example - offer to lease- agreement to lease- lease- sublease- occupancy license and lease disclosure statement issued by the landlord. If the franchisor does not provide full and accurate information about the lease rights in the disclosure document the 14-day disclosure period does not start until they provide that information. If the final lease details are different to the information in the disclosure document previously given, the 14 cooling off period only starts when that information is given, so the franchisor risks a franchisee being able to walk away. This means the days of signing up a franchisee without a site or while in negotiations for a site are fraught with risk. Franchisor’s must also disclose if they have any interest in the lease or freehold and also disclose any rent incentives offered.

R ebat es and financial b en efits The percentage of rebates the franchisor

receives (financial benefit) from each supplier over the last financial year as a percentage of all purchases by franchisees in the group (this excludes supplies by the franchisor or associate of a franchisor) now has to be provided. There is no need to disclose this information if the agreement allows the franchisee to buy from non-approved suppliers or the rebate is paid to a cooperative fund controlled by the franchisor. Rebates do not include payment by a franchise to the franchisor, master franchisor or associate for a wholesale supply and a lease incentive is not a rebate, but franchisors still need to disclose the lease incentives.

Earnings infor m ation Franchisors must if they give earnings information give it in the disclosure document (not before or after signing the agreement) and include a statement that the information is correct to the best of their knowledge or state that the information may not be accurate. A breach may attract a civil penalty of $66,000 and failing to provide the information means the 14-day disclosure period commences only when the information is given and attached in it.

Ca pital E x pendit u r e Franchisors can only require a franchisee to undertake capital expenditure if a majority of franchisees agree where it affects the majority, or the express consent of the individual franchisee is given.

T er m and r estraint Franchisors need to disclose if the franchisee has any right to goodwill at the end of term and if the agreement has a restraint or non-compete clause. The Code has been amended to provide that a franchisor can only rely on a “serious breach” of a restraint of trade clause. Serious breach is not defined and the breach would have to be before the term ends. This sounds the death knock for restraint of trade provisions to a large extent for franchisor who will be left with protecting their IP, know-how and confidential information.

T er m ination R ights The seven grounds for a Franchisor to terminate for “special circumstances”

now require the Franchisor to give a franchisee 7-day prior notice of termination even for special circumstances which then allows the franchisee to raise a dispute. The franchisor cannot terminate the franchise if the franchisee raises a dispute and the parties must try and resolve the matter in the 28-day period or refer the matter to the ASBFEO for mediation or arbitration. In the meantime, the Franchisor can require the franchisee not to operate the business in the 28-day period.

C ooling off rights The 7-day cooling off rights for franchises are also now extended to 14 days and the 14-day disclosure period gets reactivated from when the franchisee receives all of the correct lease documentation.

Early t er m ination rights for franchis ees Franchisee’s now have a right at any time during the term to write to the franchisor and seek an early termination (with reasons) of the agreement The franchisor must then respond in writing in 28 days stating whether or not they agree and if the franchisee does not agree (which is most likely) the franchisor must set out reasons in its response within that 28-day period. There is no guidance what “acceptable reasons” are to refuse early termination and it is likely this may lead to dispute and mediation via the ASBFEO.

L egal costs The Franchisor can no longer charge franchisees legal costs for any undetermined and future legal service costs, other than an upfront fixed fee set out in the agreement. The upfront “fixed amount of dollars” (fixed fee) can only be for preparing, negotiating and executing the agreement

S elling a franchis e b u sin ess Franchisees now benefit from a 14-day cooling off right even after settlement of the business has occurred and therefore when selling a franchise there will need to be special conditions that make the settlement conditional upon the 14day cooling off period in favour of the purchaser ending. 2 0 2 2 F R A NCHIS E DIRECTORY | 23

CHAPT E R 5 Mar k e ting f u nds The Code uses the word marketing, instead of advertising to clarify the Code applies to more than just advertising and extends marketing fund obligations apply to the fund administrator who could be the franchisor, a master franchisor or a third party authorised to administer the fund for the franchisor or master franchisor.

T h e O perations m an ual Most franchise agreements include provisions requiring franchisees to comply with the Operations manual and therefore franchisees should ask to see the Operations manual before entering into the franchise agreement or in the disclosure or cooling off period.

T h e Franchis e Agr eem ent This is your contract setting out your rights and obligations, (generally weighted in favour of the franchisor) with consequences for a failure to comply which may give rights to serve a breach notice and even termination. It is often assumed that the agreement will contain positive obligations on the franchisor however most agreements will state the franchise “may” not that they “must” do certain things This makes it difficult to allege a franchisor has breached the agreement where they do not have a positive obligation. Franchisees do have protections under the Franchise Code, the Australian Consumer Laws, Unfair contract provisions and can instigate the dispute resolution process and seek mediation or arbitration via the ASBFEO where a dispute cannot be resolved directly with the franchisor.

Fees payabl e to th e Franchisor Franchise Fees Franchisors are tending to reduce the up-front franchise fee to make their franchise more attractive and affordable and often include the training fee into the up-front franchise fee. Royalty The service fee or royalty is usually expressed as a percentage of the franchisee’s gross sales so the franchisor receives their royalty on turnover while the franchisee carries all the costs and may not be making a profit! 24 | 2 0 2 2 FR A NCHISE DIRE C T O RY

This is the key reason many franchisees fail where franchise fees are too high and there is insufficient margin on sales which is why it is critical franchisees do objective financial analysis and prepare cash flow projections with their accountant. Tip: If relying on the franchisor’s earnings information, ensure their model makes provision for a salary to the owner /operator before showing a profit. Working capital We often find that the working capital requirements are understated by franchisors particularly for a new greenfield site so check with your accountant what a reasonable amount of working capital is needed to avoid financial stress in the first 6 to 12 months of operation.

T er m and R en e wal Due to changes to the Code and the franchisees right to seek early termination of the agreement long terms are unlikely

S it es and T erritori es Mobile franchises (such as those providing gardening or cleaning services) will generally be granted for a specific territory – listed as a number of postcodes or marked on a map attached to the agreement. The territory may be exclusive or non exclusive and this should be understood so you are aware if the franchisor or other franchisees can operate in the territory. Retail franchises (such as cafes or gyms) generally are not allocated a territory just a site from which they operate.

G oodwill Most franchise agreements provide that any ‘goodwill’ developed in the franchise business remains with the franchisor on the basis that the franchisee has only developed its goodwill due to the rights granted by the franchisor to use its system, brand and IP and therefore once that ends there is no goodwill the franchisee can claim. Under the new Code disclosure requirements, the franchisor must set out if the franchisee is entitled to retain any goodwill at the end of the term.

S u m m ary There are many things to consider and many tricks and traps so do your due diligence on the franchisor just as they do their due diligence on you! The other key consideration to remember is that once you are in a franchise and you find it is not what you wanted it is difficult getting out and you may well crystalise loss. Deciding whether or not to enter into a franchise agreement is a huge step emotionally and financially so seek Specialist Franchise legal, accounting and business advice before committing. The best investment is getting the right advice before committing so you can make an informed decision. Robert Toth | Consultant Sanicki Lawyers

0412 673 757 Robert@sanickilawyers.com.au https://sanickilawyers.com.au/

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New Factors to consider when buying a Franchise in 2022 Jason G e hr ke | D ire ctor | Fra nchise Ad v isor y C e ntre

conomic factors and major changes to the regulation of the franchise sector will change the way potential franchisees consider buying a franchise in 2022

The franchise sector in Australia has been nationally regulated by the Franchising Code of Conduct since 1998, but changes introduced in mid-2021 represent the most signification evolution of the Code since it commenced, and will change the way potential franchisees consider buying a franchise in 2022. The changes to the Franchising Code resulted from a 2018 Inquiry by a Joint Parliamentary Committee following extensive media coverage claiming systemic problems in the franchise sector. The Inquiry generated more submissions and more recommendations than any previous inquiry, resulting in substantial changes to the Franchising Code that applied from July 1, 2021, with additional disclosure obligations commencing by October 31 the same year. Some of the main changes to the new Code that affect potential franchisees include: • A new Key Facts Sheet that is essentially a short summary of the disclosure document that franchisors must provide with other disclosure information; • An extension of the cooling-off period from seven to 14 calendar days; • An extension of cooling-off rights to buyers of existing franchises, in addition to “greenfield” outlets; 2 0 2 2 F R ANCHIS E DIRECTORY | 25

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• Improved disclosure of future capital expenditure, plus disclosure of the nature of rebates and how these are calculated, as well as whether and how these are shared with franchisees; • Improved disclosure of leasing information if premises are required; • A ban on passing-on the legal costs of preparing a franchise agreement; • Improved disclosure of marketing funds, with penalties now applicable for abuse of marketing funds; • A new seven-day notice period to a franchisee before termination on the basis of “special circumstances”, with a 28-day period to allow for dispute resolution processes; • Restraint clauses in franchise agreements are weakened by a new “serious” breach requirement (although serious is not defined) to narrow the circumstances in which a restraint of trade clause will be enforceable; • Dispute resolution to include conciliation and voluntary binding arbitration (in addition to mediation), plus franchisors cannot refuse to take part in multi-party dispute resolution; The changes to the Franchising Code result in more information being made 26 | 2 0 2 2 FR A NCHISE DIRE C T O RY

available to a potential franchisee. The purpose is to help franchisees make more informed decisions prior to committing to a franchise, however an increase in the volume of information provided to a potential franchisee may not make it any more meaningful if the potential franchisee is not prepared to invest the time and effort to read and understand the franchise agreement and disclosure document for themselves, as well as seek appropriate legal, accounting and business advice from experienced franchising advisors. If potential franchisees fail to get proper advice, and fail to read the documents for themselves before committing to a franchise, no amount of changes to the Franchising Code of Conduct can prevent people from making a poorlyinformed decision.

R ebat e disclosu r e While the Code has required for several years that the names of organisations which pay rebates to franchisors for purchases made by franchisees be listed in the disclosure document, the Code now goes further and also requires the average percentage rebate based on total group purchases from the supplier (not including purchases for franchisor-owned outlets) also be

included. For many franchisors the details of their commercial arrangements with suppliers who pay rebates are highly confidential, and may contribute to the competitive advantage of their network over non-franchised rivals. However the requirement to include detailed rebate information in a disclosure document could make it easier for competitors to access highly confidential supply chain information, and in turn, demand equal or better rebate arrangements from the same suppliers that could change the balance of current competitive advantage among brands. This is a particular concern for any franchise which competes with a corporate chain, for which there is no such disclosure requirement. Franchise brands which have evolved from buying groups and rely almost exclusively on rebates for their income may be worst affected by this requirement. (A similar proposal was initially recommended by a previous federal government inquiry into franchising in 2006 (the Matthews Inquiry), but was ultimately abandoned because of the same concerns that pose unintended risks to both franchisors and franchisees.)

CHAP TER 6 T er m ination d u e to S pecial C irc u m stanc es The previous version of the Franchising Code provided only seven special circumstances that would allow for the instant termination of a franchise agreement. These included the loss of any license needed by the franchisee to operate the franchise, the insolvency of the franchisee, the franchisee operating the business in a manner that endangers public health, the franchisee is convicted of a serious offence, the franchisee is a company that becomes deregistered, the franchisee is fraudulent in the operation of the franchise, or the franchisee voluntarily abandons the franchise relationship. While these grounds for termination still exist under the new Code, instant termination is no longer possible with franchisors required to give a minimum of seven days notice of any proposed termination, and then if the franchisee disputes the termination, it is suspended until a dispute resolution procedure has been followed as laid out in the Code. As a result of these and other changes in the Code, the rights of franchisees have been greatly strengthened, and are enforced by the Australian Competition and Consumer Commission (ACCC), and supported by the Australian Small Business and Family Enterprise Ombudsman (ASBFEO), which provides dispute resolution services under the Code.

The Disclosure Register is expected to commence in a voluntary, beta-test format in March 2022, and increase to a mandated register by October 31.

up of one or more lessons each, with each lesson taking under 10 minutes to complete and the entire course capable of being completed in under 90 minutes.

The Register’s search functionality is likely to be limited to very basic information such as brand name, type of industry, etc, with users needing to access and download specific disclosure documents for any more detailed information about any individual franchise. It is expected that the Australian Government will make further announcements about the Disclosure Register in early 2022.

This course will help potential franchisees to better understand the commitment of signing a franchise agreement, and equip them with basic knowledge to conduct better research and ask more informed questions of their franchisor and/or their legal, accounting and business advisors.

In addition to the Franchise Disclosure Register that will provide potential franchisees with specific information about a franchise offer, the Australian Competition and Consumer Commission (ACCC) has also overhauled its free online pre-purchase course for potential franchisees that was first introduced in 2010 and which had been undertaken by close to 20,000 people. The new online course “Is Franchising for Me” is divided into six modules made

To access the online course “Is Franchising for Me”, click here or visit https://www.accc.gov.au/about-us/ tools-resources/cca-educationprograms/franchising-educationprogram. Another course released in 2021 that will help potential franchisees to understand their future obligations as employers is the “Franchisee Workplace Essentials” free online course developed by the Fair Work Ombudsman. The course will help first-time employers understand their obligations under workplace laws, and provide access to other support for business owners. The course can

Mor e r es e arch and infor m ation for p ot ential franchis ees In addition to changes to the Franchising Code of Conduct, the Australian Government will introduce a new Franchise Disclosure Register in 2022, that will be an online resource containing the disclosure documents of all franchise brands operating in Australia. Details of the Disclosure Register are yet to be finalised by the government, but it will be mandatory for all franchisors granting franchises in Australia to upload their disclosure documents. The documents will be publicly accessible to potential franchisees to research a franchise offer before approaching a franchisor. A disclosure document will be able to be viewed in its entirety, except for some information that may be redacted from the document, such as the contact details of current and former franchisees. 2 0 2 2 F R A NCHIS E DIRECTORY | 27

CHAPT E R 6 be accessed online here or by visiting https://portal.fairwork.gov.au/onlinelearning-centre/franchisee-workplaceessentials

Acc ess to financ e and oth er b u sin ess consid erations in 2022 Following a surge in house prices during the pandemic, potential franchisees with high levels of equity in their homes should be in a better position to raise finance to invest in a franchise compared to those who have only recently bought a home. Late arrivals to the housing market will have bought in at the top of the market and paid comparably high prices, resulting in equally high mortgages that may leave little or no equity to stake for a business loan. Potential franchisees who bought their homes several years ago or earlier will have much greater equity by comparison, and will therefore be in a better position to meet a lender’s security criteria, although will still be expected to also demonstrate they can service a commercial loan by developing an acceptable and realistic business plan. Meanwhile, other residual economic factors arising from the pandemic may contribute to challenging business conditions in 2022 and beyond. House price growth fuelled by low interest rates may peak and even decline as economic pressures force interest rates to rise for the first time in years. This will increase the cost of servicing home loans for borrowers, and potentially decrease the amount of money left over after mortgages payments for discretionary spending that might result in fewer customers for small businesses, or lower average transaction values. Not that interest rates are ever likely to hit the levels achieved in the early 1990’s during Australia’s last recession when interest rates on residential mortgages exceeded 17% and business loans topped 22%, but even an increase of just half a percent on a modern mortgage will impact discretionary household spending. Another complicating factor – partly impacted by rising interest rates but also impacted by global supply chain shortages and bottlenecks – is inflation, which can cause increases to the fixed and variable costs of running a business. Any plan for a new business commencing in 2022 must consider the impact of both increasing interest rates 28 | 2 0 2 2 FR A NCHISE DIR E C T O RY

as well as increasing inflation on sales, costs and potential profits.

finding solutions for problems faced by franchisees.

Additionally, franchise business models that require the employment of staff may struggle to attract sufficient quality candidates to fill all available job vacancies as the labour market continues to tighten due to labour shortages caused by the pandemic. With Australian borders closed for most of 2020 and 2021, there are vastly fewer migrants and international students to take up jobs in the food, hospitality and other sectors, which will result in wage increases that in turn will also contribute to rising inflation and business costs.

Regardless of the economic circumstances or changes to legislation, the overwhelming majority of franchisors have a genuine interest and desire to see their franchisees succeed and prosper. When considering a franchise in which to invest in 2022, don’t forget to ask franchisors questions about how they supported their franchisees during the height of the pandemic to get an insight into their commitment to the success of their franchisees and their network. (And of course, don’t forget to talk to as many existing franchisees as possible before signing a franchise agreement).

The good news is that non-employing franchise models, such as mobile service franchises, are unlikely to be affected by labour market issues, and will be in a better position to grow in 2022 compared to retail chains that may face labour challenges, as well as rising cost inputs due to inflation. Franchising in general will still be much better able to deal with the challenges of 2022 compared to stand-alone small businesses due to the power of group branding and marketing, the collaborative and collegiate support between franchisees of the same brand, plus the support, advice, guidance and expertise of the franchisor in

If you rush slowly, undertake the free courses mentioned previously, read all of your documentation, get proper advice and produce a detailed business plan, then 2022 could be the year that launches your franchise business career. Jason Gehrke, Director Franchise Advisory Centre

07 3716 0400 jason@franchiseadvice.com.au www.franchiseadvice.com.au

CHAP TER 7

how to

Fund your Franchise S teve Se ddon | Se nior M a nage r, Fra nchising | We stpac

o, you’ve decided that franchising is for you and you’ve picked the industry and the franchise you want to invest in. All that is left is to work out how to finance it, right? The reality is that financing your way into your franchising opportunity requires a lot of preparation, focus and hard work, but it’s such a critical component in making the new venture a success. The right funding mix plays a significant part in a great outcome. If you don’t get it right, then you can put the whole venture at risk. Smart financing decisions can help reduce your outgoings, maximise your cash flow, and give you security and peace of mind around leases and terms and conditions. The entire lifecycle of your involvement in the business also needs to be taken into account, right from the outset. In the excitement of getting into the business you are unlikely to be thinking about your eventual exit, for example, but if you haven’t considered issues such as contract terms for payouts then these can become issues later on. For instance, you don’t want to be left with a loan or lease term that outlives the life of the business, should you decide to sell. Otherwise you could find yourself continuing to pay for the franchise, even though you’re no longer part of it. In going through this initial process, franchisees need to be honest with themselves and realistic rather than too optimistic. Without the right planning franchisees run risks and possible financial disaster because they have gone into the venture with overly ambitious expectations and have over-estimated their own financial position. 2 0 2 2 F R ANCHIS E DIRECTORY | 29

CHAPT E R 7

These mistakes can be avoided, however, when built upon a thorough and rigorous planning phase that takes all probabilities – and possibilities – into account.

the family home, into the mix to secure the funding. While this is often key to securing financial backing, it is also something to think about very carefully before putting such an important personal asset on the line.

D ebt or Eq u it y Although each franchise business is different, the financial basics are essentially the same. The franchise will either be funded by debt – from a bank and an equipment finance provider – or equity provided by you, your business partners, or your family and friends. Deciding on this balance between debt and equity is one of the first funding decisions to make. It will naturally depend on your financial resources and how much of your own capital, and that of people close to you, you want to directly invest in the venture. There is no right or wrong answer to this, other than to repeat the obvious: the more equity you put in, the less debt you need to source. Some new franchisees expect to debt finance 100% of their new business, but doing so brings its own risks and can severely crimp business cash flow. There is a danger that, for example, in the early stages the new business is not generating enough cash, which means the franchisee will have to dip into their own funds to service the debt – a waste of funds that could otherwise have been used as equity. Another factor to consider is collateral. Franchisees will probably be required to put their biggest personal asset, 30 | 2 0 2 2 FR A NCHISE DIR E C T O RY

Franchisees can potentially lose not only their initial investment, but they can be liable for any financial losses that may accumulate. This can be fully identified in the planning process, with the risks understood, factored in and mitigated against.

Planning is critical The place to start with financing is in the creation of a detailed business plan because this will clarify priorities both for the new franchisee and also make it clearer for potential financiers. A well prepared business plan will include details of the purchase price, the set up costs, stock requirements, debtor levels and ongoing costs (such as legal and accounting fees, stamp duty, government charges, insurance prepayments and landlord bonds). The plan should also show the total cost of the franchise which, when balanced against revenue projections, will give the most accurate possible forecast of the business opportunity. Potential financiers will not be only able to better assess applications that are well prepared, a robust plan will also improve the quality of advice they are able to give if they have the whole picture properly presented. The same goes for advice from the accountants and lawyers who should also be engaged as part of the initial process. These professionals will be able to spot issues and flag potential pitfalls in your business plan, but they will only be able to do that if they have the full suite of information in hand.

R es e arch Just as the franchisee needs to rigorously research the business opportunity and the franchisor, research on potential finance partners is also essential. Some banks have particular expertise in the franchise sector and have experienced finance professionals available who can not only offer a range of products, but also can offer valuable advice based on deep industry knowledge. A mix of finance options may be required – from loans to equipment finance – and a holistic approach will likely deliver the best outcome, rather than cherry-picking solutions individually from different providers. An overarching approach to the financing of the franchise is often best delivered by the provider with deep experience in the most appropriate range of options. Banks offer an array of financing and transaction options, which vary depending on the franchise system, business to business, owner to owner. So, the best structure could include a funding mix comprising some of the following elements:

CHAP TER 7 Ban k b u sin ess loans

Fa m ily and fri ends

Bank business loans are offered over a specified term and are well suited to finance the initial purchase, start-up stock and ongoing costs. Care should be taken in matching the term of the loan with the length of the lease and the franchising arrangements.

While it may be helpful to access funds from relatives and friends, it should be done only after advice from an accountant or lawyer. All arrangements must be fully documented, with clarity on interest payable and the term of any loan.

Unexpected events can occur that can suddenly impact on the cash flow of the business and its ability to meet operating costs for expenses and suppliers, so franchisees should also have funds on hand to cover such events, and these can be drawn down from the bank loan.

Will security be offered? Is there an option for equity for the lender if the franchisee is unable to meet the repayments? A person’s financial position can change rapidly, and a family member who is able to lend money today may desperately need repaying in the future due to unexpected events.

Generally, business loans are secured against equity in the borrower’s residential property and, in some cases, the assets of the franchise can be tapped as collateral in the security mix. Different banks have different approaches to this and how it is structured between bank and franchisee.

If the details of any loan are not fully articulated at the very beginning, there is a risk of creating financial problems for the lender and the franchisee down the track, on top of the stress such circumstances may put on family relationships.

Ov erdraft Overdrafts are best suited to cover fluctuations in cash flow, and are well suited to seasonal businesses and those with a larger number of debtors, or those which need to maintain high levels of stock. Overdrafts are also secured by the borrower’s residential property.

Eq u i pm ent financ e Banks will often finance plant and equipment over a specified term, and there are also finance specialists in this area who may be allied with the equipment provider. Some financiers require upfront deposits – this may depend on the type of equipment, or the financial position of the borrower. Equipment finance can also be used for items such as motor vehicles. Borrowers need to be aware of any “balloon” payments on the expiry of the lease term, and keep in mind that equipment finance agreements may differ in their tax implications.

Own cash Having your own cash on hand to put into the franchise at the outset reduces the amount required to service any debt, and frees up cash flow. These contributions do not incur interest costs and do not need to be repaid. Cash is sourced from a franchisee’s savings, or from the sale of an asset, such as a property or a previous business.

V endor Financ e Vendor finance is offered by the outgoing owner, who defers all or part payment for the business in return for an agreed schedule of repayments. This type of finance is not widely available, and is dependent on the context of each sale. If a vendor is particularly motivated to exit the business and there is a lack of potential new owners, they may be inclined to offer vendor finance. In some cases vendor finance is offered by owners who reach retirement age and offer ownership of the business to long-term employees. An upfront lump sum payment is often required, and interest rates and payment terms are subject to negotiation. Once again, all of this must be fully documented.

R elationshi ps ar e k e y Regardless of the funding mix, franchisees will need a strong banking relationship as they set up transaction banking accounts, merchant or EFTPOS facilities, internet banking, business insurance and any purchasing cards. Franchisees should also be aware that the banking relationship will require full transparency around their personal financial situation, which the bank will need to understand in terms of current financial capacity and ongoing requirements. These include mortgage obligations, school fees, personal finance for motor vehicles and credit card payments. Factored into this are other sources of

income, such as dividends from shares, the income of life partners and rents from any personally held investment property. All of this gives the bank a full picture of the franchisee’s financial position, and is the basis not only for assessing a person’s credit-worthiness and risks, but enables the bank to understand the most appropriate funding mix for the business. Personal insurances should also be thoroughly reviewed prior to any franchise purchase. Care should be taken to make sure that insurance covers business operations and financial obligations in the event of accident or illness. In all of this, engaging professional advice is crucial. Franchisees should understand that they don’t have to enter into their new business alone. Accountants, lawyers and bankers are skilled professionals who understand the risks and pitfalls that franchisees face, and can draw on their own deep experience of having assisted other clients. Good advice may also be sourced from government and small business industry organisations, which can provide a valuable reality check. In some cases, grants or sources of government funding may also be available for franchisees as they go into the business, reducing the amount of debt they need to take on. New franchisees should tap into the gamut of readily available advice and experience from professionals, industry associations, government and their bankers and leverage it as an asset to ensure they set up their new business in the best way possible, right from the start. It will be time – and, in some instances, money – well spent, and will pay off for the franchisee in the long run. Chat to our specialist business bankers today to find the right solution for your business or find out how we can help at www.westpac.com.au/businessbanking/business-loans Steve Seddon Senior Manager, Franchising, Westpac

0407 401 892 sseddon@westpac.com.au www.westpac.com.au/businessbanking/industries/franchising/

2 0 2 2 F R A NCHIS E DIRECTORY | 31

Get into the business of

education Make a ÚĜýåųåĹÎå Make an impact Make a change Build your business today with Dymocks Tutoring. 8ų°ĹÎĘĜŸĜĹčƉŅŞŞŅųƋƚĹĜƋĜåŸƉ°ÎųŅŸŸƉb Ɖ°ĹÚƉ F ţ ĜŸĜƋƉüų°ĹÎĘĜŸĜĹčţÚƼĵŅÎĩŸƋƚƋŅųĜĹčţåÚƚţ°ƚ 32 | 2 0 2 2 FR A NCHISE DIR E C T O RY

CHAP TER 8

What’s new in

tax and super for 2022 A ndrew Watson | As sista nt C ommis sione r, Sma ll Busine s s Austra lia n Ta xation O f f ic e Lodging yo u r BAS onlin e Join millions of other businesses that lodge their business activity statement (BAS) online. Lodging online is quick, easy, and secure. You: • May receive an extra two weeks to lodge and pay • Can review and check your BAS before lodging to help you correct errors • May receive quicker refunds • Will receive reminders to help get it right and avoid mistakes.

he last two years have been particularly difficult for a lot of small businesses. At the ATO, we want to support you and your small business now and into the future. We have a range of information, digital tools, and services to make things easier for you to keep your business on track in 2022 and beyond.

T i ps to stay on trac k • Simple habits like using digital tools, getting the right advice, and keeping good records help your business to stay on track. • Getting into the habit of using

digital tools can help you streamline processes, so you can spend less time on administration and concentrate on areas that will improve profitability. • Keeping good records ensures you have the right information to meet your obligations, avoid making mistakes, and can better assess the financial health of your business.

It is important to lodge all outstanding activity statements before you lodge your tax return, so your tax assessment takes into account the instalments you’ve paid throughout the year. There are several options available to lodge online including, Online Services for individuals and sole traders, Online services for business and SBR- enabled software For more information, visit ato.gov.au/lodgeBAS

• Getting advice from trusted sources means you can focus on your core business.

C h ec k ing yo u r G ST r egistration

For more information on good business habits and how they can help you to stay on track visit www.ato.gov.au/sbhabits

If you think your turnover may exceed $75,000 you must register for GST. You may choose to register if your turnover is under the GST turnover threshold.

2 0 2 2 F R A NCHIS E DIRECTORY | 33

CHAPT E R 8

If you are closing or selling your business, you need to cancel your GST registration. The ATO will usually cancel your GST registration from the date you choose. You can register for GST or cancel your registration through Online Services for business, by calling the ATO or your tax agent. For more information about GST, visit ato.gov.au/GST

Ent ering into pay as yo u ( PAYG ) instal m ents If you are a new business or expecting to make a profit from your business income, now is a good time to voluntarily pay PAYG instalments. PAYG instalments allow you to make regular payments during the year towards your end of year tax bill so you don’t have to pay a large amount when you lodge your tax return. You will automatically enter the PAYG instalment system if you lodge a tax return that has a business or investment income (or both) over the PAYG Instalment system threshold. You can find out how to start paying PAYG instalments at ato.gov.au/ PAYGIentry 34 | 2 0 2 0 FR A NCHISE DIR E C T O RY

A pply for yo u r dir ector I D A director identification number (director ID) is a unique identifier that a director of a company will apply for once and keep forever. To help you understand the director ID requirement, watch our director ID overview video available on the ATO website. https://www.abrs.gov.au/ director-identification-number/whoneeds-apply-and-when. If you’re a sole trader, you won’t need a director ID. If you want to become a director or are already one, you’ll need a director ID. You will need a director ID if you are a director of: • a company • a registered foreign company • a registered Australian body, or • an Aboriginal and Torres Strait Islander corporation. You can apply for your director ID at Australian Business Registry Services (ABRS). You need to apply for your director ID yourself, so we can verify your identity. Your authorised tax, BAS or ASIC agent cannot apply for you. However, they can provide you with advice about the requirement, including if you need to apply and by when.

You will need a myGovID with a Standard or Strong identity strength to apply for a director ID online. If you can’t get a myGovID, the best way to apply will depend on your situation. When you need to apply depends on the date you become a director. For a full list of key dates see who needs to apply and when. For more information visit https://www.abrs.gov.au/directoridentification-number/who-needs-applyand-when. Key dates - directors appointed under the Corporations Act 2001 Directors who are appointed: • On or before 31 October 2021 must apply by 30 November 2022 • Between 1 November 2021 and 4 April 2022 must apply within 28 days of appointment • From 5 April 2022 must apply before their appointment Key dates - directors appointed under the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (CATSI Act) Directors who are appointed: • On or before 31 October 2022 must apply by 30 November 2023 • From 1 November 2022 must apply before their appointment

CHAP TER 8 Loss carry bac k ta x offs e t tool now availabl e The ATO has released a new tool to help businesses claim the loss carry back (LCB) tax offset in their company tax return. The loss carry back tax offset tool can be used to: • work out if you are eligible to claim the tax offset • calculate the maximum tax offset amount you can claim • display which labels you need to fill out when completing your company tax return to make your loss carry back claim • help with your record keeping by providing a printable report of the results. This interactive tool asks a series of simple tick box style questions to determine your eligibility. If you are eligible, you will then be asked a series of questions to help calculate the maximum amount of LCB tax offset you can claim. You can print a copy of the report with the results for your records. You can find the loss carry back tax offset tool at ato.gov.au/lcbtool

A dditional data v isibilit y for s m all b u sin ess es From 6 December 2021, small businesses and their tax agents can view information the ATO receives about the business from third party providers. This new service is called Reported transactions. The data that can be viewed includes: • taxable payments a contractor receives under the taxable payment reporting system (TPRS) • government grants received from a government entity • information reported to us about payments received through an electronic payment system. Different groups can access the data through different platforms: • Sole traders – Online services for individuals or Online services for business depending on your channel of choice

• Sole traders, small business, and tax agents - Practitioner Lodgement Service (depending on if you choose a wholesale service or business management software that is Reported Transactions-enabled) Businesses and their tax agents will be able to view and filter data for the last four years (the current year plus the previous three). The data is in real time (processed by ATO systems). Businesses and their tax agents will be able to download it in either CSV or HTML format. They will be able to communicate with us by clicking on the ‘contact us’ link on the page.

time, support is available. Even if you can’t pay on time, it’s important to lodge on time. We may, for example, be able to set up an affordable payment plan, with interest-free periods for eligible overdue activity statement amounts. Our focus is on understanding your circumstances so we can provide you with the right advice and the right support tools when they are needed most. If you’ve fallen behind in your lodgement and payments start the year by working with us to help you get back on track.

• provides transparency about the data the ATO holds

For more information visit https://www.ato.gov.au/ supporttolodgeandpay

• assists small businesses or their intermediaries in meeting their tax obligations

F u rth er h el p, s u pp ort, and s erv ic es :

The service:

• can be used as a cross reference after account or return preparation • allows businesses and their tax agents to use this data in a variety of ways to suit their business model (can include but not limited to reconstruction of lost or damaged records due to natural disasters, tax planning and business management and assisting clients with poor record keeping). For more information visit www.ato.gov. au/General/Online-services/In-detail/ Reported-transactions-in-ATO-online/

R e ach o u t to u s if yo u ar e hav ing diffic u lti es pay ing

• Small business - Online services for business

There are times when a business can experiences financial difficulties and is unable to pay on time. Whatever your situation, talk to us, and we can work out a solution that is right for you.

• Tax agents - Online services for agents

If your small business is having financial difficulties and can’t pay tax or super on

• Live chat – ask us about GST, ABN, myGovID, BAS, account enquiries and to update details. Live chat is available from 8.00am–8.00pm (AEDT) Monday to Friday and 10.00am–4.00pm (AEDT) on Saturday and Sunday (except public holidays). • Regular enquiry contacts – for enquiries such as account balances, business registrations, business tax preparation and BAS, from 8.00am6.00pm Monday to Friday local time (except public holidays). • After-hours call back service – book a time to talk to us from 6.00pm– 8.00pm Monday to Thursday (except public holidays). • Support for small business – information for small businesses experiencing stress. Andrew Watson Assistant Commissioner, Small Business Australian Taxation Office 2 0 2 2 F R ANCHIS E DIRECTORY | 35

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s 3ALES AND "RAND -ARKETING AND !DVERTISING

CHAP TER 9

Territory Planning essential for business success Pete r B uck ingha m | M a naging D ire ctor | Spe ctr um A na l ysis

erritory Planning is essential for success, and is most effective when using facts and data not guesswork. Effective Territory Planning requires a few simple steps to come up with the best result that suits your concept. The two big questions we are commonly asked before a territory planning project commences are ‘How many territories should we make for a particular market’, and ‘How do we make each Territory of similar sales potential’? In many cases, you already have some of the knowledge to answer these questions, and a Territory Planning project is about extracting this information, and applying it across your markets.

S tep 1 - W h e r e d o e s my c r y s t a l b a l l s ay we a r e heading? The success of a Territory Planning project requires a Business Plan, which shows where you are heading. Your plan, created by you provides you with the blueprint on how to move forward and forces you to answer questions about your business goals. Ask yourself ‘What total revenues do I 2 0 2 2 F R A NCHIS E DIRECTORY | 37

CHAPT E R 9 believe my concept can generate in five and ten years’? This will give you an answer and logic like: I have two shops, or I have a small company running three vans in a particular area. I currently have a turnover $1,000,000 and am only covering a small portion of my total market. With advertising and promotion, in five years my business plan says we will be selling $10,000,000, and then 10 years out we should be doing $16,000,000 in our target market.

W hat is a s u cc essf u l b u sin ess t u rn ov er ? What revenue will make a business successful, based on your knowledge of the business and some form of forecast Profit and Loss Statement? With turnover of $300,000 I will make a reasonable living for the operator, or franchisee, or Head Office. If you are turning over $400,000, you will be considered successful and generating a good living (say $80,000 - $100,000).

eight franchisees, each looking after five areas. In five years, we may have 20 franchisees looking after two each, and at ten years we plan to have all territories filled. The worst thing you can do is cut the number of territories to match the number of franchisees you have now. Trying to take back territory from a franchisee is like trying to take an ice cream off a three year old, once they have had a taste!

S tep 2 - H ow b i g a r e t h e m a j o r Australian Cities? If we know how many franchises we believe we should have in our home market, we can calculate how many we could have nationally. The table below gives us the relative population and numbers of households for the five major capital cities in Australia: City

Population

Households

Sydney (incl. Newcastle / Central Coast / Wollongong

5,672,390

1,933,915

Melbourne (incl. Geelong)

4,647,007

1,637,362

This is our home market goal. We are best to cut up the number of territories we plan for the long term, as we can always ask a franchisee to have their core territory and care take some others for an agreed period. If you have a vision of how your mature business is to look, then you should be setting things up in that direction.

Brisbane (incl. Gold Coast & Sunshine Coast)

3,118,322

1,097,575

Perth (incl. Rockingham & Mandurah)

1,942,730

690,081

In the scenario above, our market is cut into 40 territories, even if we only franchise four out initially and have each franchisee care taking the remaining nine. In two years, we may have

Adelaide

1,234,468

470,906

S i m pl e calc u lation e x a m pl e In five years we should have about 20 - 25 territories ($10M / $400,000), and in 10 years around 40 ($16M / $400,000) in our home market.

38 | 2 0 2 0 2 FR A NCHISE DIRE C T O RY

Source: ABS Census 2016 (Urban Centre / Locality boundaries)

CHAP TER 9

As an idea for proportional representation, if a business had 100 territories across the five major capital cities in Australia, you should have a distribution along the following lines: Our experience shows that for 100 stores or territories in the five major capital cities, most businesses will open 25 to 35 across the rest of Australia. This is normally not quite proportional to population, as you must have a substantial major town to begin with, especially if it is a retail concept. City

Number of Territories / Stores

Sydney (incl. Newcastle / Central Coast / Wollongong)

Melbourne (incl. Geelong)

Brisbane (incl. Gold Coast & Sunshine Coast)

Perth (incl. Mandurah)

Adelaide

S tep 3 - Te r r i to r y Pl a n n i n g fo r B u s i n e s s to C o n s u m e r b u s i n e s s – B2 C Units of ar e a in b u ilding t erritori es. The most common unit of area we use is Postcode. There are two types of postcodes. The first type is the Australian Bureau of Statistic’s Postcodes, which do not change between Census, and these are one of the units that our Census data comes at. The second type is Australia Post’s postcodes, and these can change in

small amounts on an annual basis, due to postcode boundaries being altered or new ones added.

households (1,425,000), and the average income of the postcode, we may find we have 1,500,000 UoD.

If a Territory Planning Project requires maps to define territories, we normally recommend that Australia Post’s postcodes are used noting the date (year) to avoid any confusion.

The Franchisor or Head Office based on research what makes a territory large enough to sustain a business and they can operate 50 stores or territories across Sydney. Knowing not all postcodes are of similar size, they have concluded that each territory should have between 27,000 and 33,000 UoD.

T h e sci entific a pproach With the broad number of territories established in your business plan our main aim should be for similar amounts of sales OPPORTUNITY in each area. The approach is to create ‘Units of Demand’(UoD) for each postcode in the market area based on Census data for population, households, businesses or employees, with a method to increase the potential demand of a postcode if it is favourable to what we are selling, or decrease it if unfavourable. Once the algorithm is established, we create the number of ‘UoD’ for each postcode. We review the total for the market and divide by the number of territories we want, which provides the ‘UoD’ of an equitable nature we need in each Territory.

E x a m pl e Market Research for a lawn mowing franchise shows their target customers are high-income households. People in the higher income brackets have double the probability of using them than people in the lower income brackets. Therefore: • 10,000 households in Sydney’s Eastern Suburbs offer 15,000 UoD • 10,000 households in Sydney’s Western Suburbs offer 7,500 UoD When we calculate every postcode in Sydney based on the number of

Across Sydney Metro there are 260 postcodes, so they would be grouping around 4 – 7 postcodes together to make a territory of between 27,000 – 33,000 UoD. Following this, they can produce a map of the Market showing the exact territory boundaries to be included in Franchise Agreements as marketing areas.

S tep 4 - Te r r i to r y Pl a n n i n g fo r B u s i n e s s to B u s i n e s s – B2 B Examples of B2B Territory Planning projects include businesses that do printing, commercial light maintenance, business loans and sign manufacturers. By utilising the concept of ‘UoD’, Spectrum Analysis can show you how much demand comes from each postcode to inform you territories. The information we have from the ABS tells us at SLA level how many businesses there are by size and type. • Non employing businesses (shelf companies or owner operators) • 1 – 4 employees • 5 – 19 employees • 20 – 199 employees • 200+ employees The type of business definitions provided are the ANZSIC categories: 2020 2 F R ANCHIS E DIRECTORY | 39

CHAPT E R 9 A NZ S I C Category A

Agriculture Forestry And Fishing

B Mining C Manufacturing D Electricity Gas And Water Supply E

Construction

Wholesale Trade

G Retail Trade H Accommodation Cafes Restaurants I

Transport And Storage

Communication Services

Finance And Insurance

L Property And Business Services N Education O Health And Community Services P

Cultural And Recreational Services

Example of Demand Estimate matrix

Q Personal And Other Services

Value to YOUR Business /10

GT Total All Industries

ANZSIC Category

We construct a matrix with the client to consider how much opportunity comes from each SIZE business, and which category of business best suits them.

Agriculture Forestry And Fishing

Mining

Manufacturing

Electricity Gas And Water Supply

Construction

Wholesale Trade

Retail Trade

Accommodation Cafes Restaurants

Transport And Storage

Communication Services

Finance And Insurance

Property And Business Services

Education

Health And Community Services

Cultural And Recreational Services

Personal And Other Services

Total All Industries

S IZE O F B U S I N ES S If we consider a business of 1 - 4 employees worth 1 point, then what is a business of 5 – 19 employees by comparison in terms of opportunity to you? You may say the 5 – 19 employee business potentially offers 4 times opportunity for what you sell than a 1 – 4 business. An example may look like: Business size

Opportunity

1 – 4 employees

5 – 19 employees

20 – 199 employees

200+ employees

Therefore, a business with 20 – 199 employees offers 15 times the potential of a business with 1 – 4 employees.

Our aim is to make each territory of

T YPE O F B U S I N ES S

If you cannot determine any difference in Type of Business we will value each type of business as equal potential.

We believe some variables show that some TYPES of business are more suited to your concept. Working with you, we would rank the business type you feel best suits your sales from 10 to zero. Of course, you may not have a 0, and obviously we are not attempting to sell to the lower ranked.

Once we have this information, we can create how many Units of Demand (UoD) there are for every postcode in the market. Furthermore, if we have already agreed on how many territories are to be cut, we divide the Total UoD by the number of territories, and that gives us UoD for each territory.

as we try to keep to whole postcodes in

40 | 2 0 2 2 FR A NCHISE DIRE C T O RY

approximately equal demand, but we are limited by the size of the postcodes, each territory, and are reluctant to cut postcodes as: 1. We cannot accurately measure part postcodes. 2. It then makes it very hard to describe territories without exact maps.

CHAP TER 9 3. The average potential franchisee understands postcodes.

S tep 5 - H ow d o I d e s c r i b e my te r r i to r i e s to a p o te n t i a l f r a n c h i s e e ? Spectrum Analysis has developed a high value information package to assist franchisors and franchisees to understand the areas in which their business operates. Having done the territory planning for the business, each territory can be identified, mapped, and all the relevant information supplied. Major data sources include the 2016 Australian Census of Population & Housing, and the 2018 ABS Counts of Australian Businesses, which provide insights into where potential customers live and work. A Data Pack consists of any combination and not limited to the following sections: 1. Local Area Fact Sheet

Highlights key features with respect to your business;

hospitals, parks, and residential areas. 6. Map of Household Density

population counts or population growth estimates, demographic indicators, and the addresses of competitors and generators.

2. Demographic Summary

Census 2016 data, shows the demographics for the local area and compare this with the averages across the state or capital city. These comparisons highlight the relative ‘strengths’ or determining the suitability of an area.

7. Map of Target Market Index

3. Business & Employment Summary

2018 ABS Counts of Australian Businesses shows the number of businesses in an area, categorised by size and by the industry. Some values in the local area are compared with the averages across the state or capital city.

4. Map of Local Area

This shows the roads, road names, postcode and/or suburb boundaries and labels, train lines, rivers, and other features as agreed.

5. Land Use/Zoning Map

This map utilises Mesh Blocks, which are the smallest geographic unit used by the ABS. Each Mesh Block has been encoded with the land use or zoning making it easy to visually identify the industrial and commercial precincts, as well as schools,

Layering the local area over the top of a graphic indicator of household density. The number of households per square kilometre is calculated for each Census Collection District (or CCD) in Australia. The areas with the highest household density are rendered in red, then orange, followed by yellow and finally green.

This map retains the geographic information while also presenting other data in graphical form. In this case, the data presented is a Target Market Index (or TMI). A TMI combines one or more demographic variables that are related to the success of your business.

8. Customer Heat Map Visual display of your customer database addresses in the form of graduations of colour from blue (indicating no customers) through green (indicating medium customer concentration) up to red (indicating high concentrations). This map, particularly when used in combination with the TMI map, will help focus Local Area Marketing to areas. 9. Business Distribution Map & Business Hit List

Spectrum Analysis has entered into a partnership with Impact Lists, who hold and maintain a database of approximately 675,000 businesses in Australia. Spectrum has encoded

the entire list. Each record in the list contains the Company Name, Address, Phone Number, ANZSIC Classification Title, and Business Type. Find examples here: http://www.spectrumanalysis.com.au/ DATA/local_data_paks.html

S u m m ary A Territory Planning Project, requires you to look at where you believe the business should be in five and 10 years time, and the revenue required to make it a successful. We need to understand the DRIVERS of the business, and divide our markets up to give similar opportunity within each territory. It is better in the long run to set this up initially. For further information or discussion, contact Peter at Spectrum Analysis Australia Pty Ltd on 03 9830 0077 or email peterb@spectrumanalysis.com.au Spectrum Analysis specialises in assisting major retail chains and franchisors in property decisions – territory planning, where to place new sites, which stores should we close, and what sales do we expect to achieve at new stores or within territories? For further information, visit our website at www.spectrumanalysis.com.au Peter Buckingham Managing Director Spectrum Analysis Australia Pty Ltd

peterb@spectrumanalysis.com.au www.spectrumanalysis.com.au

2 0 2 2 F R ANCHIS E DIRECTORY | 41

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CHAP TER 10

TOP TIPS FOR FR ANCHISEES ENTERING INTO A FR A NCHISE Ray nia T he odore | Pr incipa l - C or porate Ad v isor y a nd Fra nchising Te a m MST L aw ye r s

ranchising continues to be a successful sector of the economy. One of the main attractions of franchising for new entrants to the small business community is that there is usually less risk associated with buying a franchise in an established and proven franchise system that has achieved substantial brand recognition as opposed to establishing a totally new business. However, as with setting up any new business, there are risks and many issues which must be considered prior to making the decision and signing any agreements to buy a franchised business. The following are 9 tips that a prospective franchisee should consider before buying a franchised business.

C hoos e th e corr ect B u sin ess Str u ct u r e

There are a number of different business structures which a franchisee can adopt. A decision as to the business structure to be adopted by the franchisee needs to be made early on. Some of the reasons for adopting the correct structure right from the outset include, minimising personal risk, protecting personal assets and making the purchase and the subsequent sale of the franchised business more tax effective. A prospective franchisee should bear in mind that each type of structure attracts different set up

costs, compliance costs, tax rates and personal risk.

should include obtaining information about:

The franchisor may also impose restrictions on the structure that can be adopted. Therefore and before any decision is made as to the most viable structure prospective franchisees should discuss and seek franchisor approval of their proposed structure with the franchisor and also seek both legal and accounting/tax advice.

• the particular franchise system in question and the franchisor’s reputation in the market place – basic google search can provide useful information about the franchisor

C ond u ct a D u e D ilig enc e I n v estigation

All prospective franchisees should do their homework before investing in a franchised business. Such research

• the expansion plans of the franchisor • the relationship between the franchisor and its franchisees - this can easily be ascertained by talking to other franchisees • any current or threatened legal proceedings against the franchisor • the total amount the franchisee will need to invest in setting up the franchised business 2 0 2 2 F R A NCHIS E DIRECTORY | 43

CHAPT E R 1 0 scope of a franchise agreement. This discussion must include a discussion of the circumstances under which the franchisee considers that they are likely to recoup the expenditure, having regard to the geographical area of operations of the franchise business. You should ensure that such discussion takes place with the franchisor and also keep a record of the discussion. Speak to Other Franchisees

• if the prospective franchisee is considering purchasing an existing franchised business, then historical trading information and financial reports of the franchised business should be sought from the vendor. A lot of this information will be available in the franchisor’s disclosure document. Recent changes to the Franchising Code of Conduct (“the Code”), require that franchisors to provide to prospective franchisees provide a Key Facts Sheet in the form published on the Australian Competition and Consumer Commission’s website. The Key Facts Sheet includes important information from the disclosure document. The changes to the Code also require copies of any earnings information provided or to be provided by a franchisor to be in the franchisor’s disclosure document or in an attachment to it. If such earnings information is provided it is recommended that accounting advice be sought.

E x a m in e th e Location

If the franchised business operates from a fixed location, there needs to be additional due diligence performed in respect of the location. Careful consideration needs to be given to the particular area where the franchised business will be based, the demand for the goods and/or services offered by the franchised business within that area and any direct and indirect competition to the franchised business in that area both immediate and in the future. Where the franchisor has selected the location, the prospective franchisee should request from the franchisor 44 | 2 0 2 2 FR A NCHISE DIRE C T O RY

copies of its site selection policy and details of any demographic or site analysis performed in respect of the particular location. Even if the franchisor has entered into the lease of the location with the landlord, a prospective franchisee should seek legal advice in relation to the lease as the franchisee will no doubt be bound to comply with the lease under the terms of the franchise agreement or a separate licence agreement with the franchisor.

Ta k e N ot es in Pr eli m inary M ee tings with Franchisor A prospective franchisee should take comprehensive notes in each meeting or discussion with the franchisor or its representatives both prior to and post entering into a franchise agreement. Any representations or promises made by the franchisor before the prospective franchisee enters into the franchise agreement should be reflected in the franchise agreement. This may become crucial in the event of a dispute with the franchisor in the future. If a promise, representation or concession has not been recorded in writing it will be difficult to later prove. As a result of changes to the Code, if a franchisor will require a franchisee to incur significant capital expenditure during the term of their franchise agreement and the expenditure is disclosed in the disclosure document, the franchisor and the franchisee must also discuss the capital expenditure before entering into, renewing or extending the term or

Other franchisees can be an invaluable source of information about the franchisor, its business and its system. Prospective franchisees should endeavour to make contact with as many former and current franchisees as possible. Their details should be in the franchisor’s disclosure document. The inquiries that should be made should include inquiries in relation to: • how the actual set up costs compared to any estimates provided by the franchisor • whether any estimates or projections provided in any financial information or profit and loss statements provided by the franchisor proved to be accurate • the level of support offered by the franchisor especially to franchisees that are located outside the state from which the franchisor’s head office operates • whether the franchisor is accessible, organised, responsive to queries as well as suggestions • what is the relationship between franchisees within the franchise system and • where a franchisee has left the system, the reasons for the franchisee leaving the system.

R e v i e w th e D isclosu r e D oc u m ent

Pursuant to the Code, the franchisor must, as soon as practicable after a prospective franchisee formally applies for or expresses an interest in acquiring a franchise, provide a copy of the information statement required by the Code. At least 14 days before a franchise agreement is signed or before accepting non-refundable money, the franchisor must provide to every prospective franchisee the following: • a disclosure document in the form prescribed by the Code; • a copy of the Key Facts Sheet;

CHAP TER 10

• a copy of the Code; • the franchise agreement in the form it is to be signed by the franchisee; and • where franchised business operates from a fixed location owned or leased by the franchisor or an associate of the franchisor, copies of the lease documents (or at the very least a summary of lease terms) and the document under which the franchisee is granted a right to occupy the location - either a lease, licence agreement or a sublease; Amongst the suite of documents a prospective franchisee may be asked to sign there could be the following additional documents: • a confidentiality agreement. This is usually required to be signed before the franchisee can receive any information about the franchise system and/or any of the franchise documents; • where the franchised business operates from a fixed location which is to be leased by the franchisee, the franchisee will need to sign a lease in respect of the location; • where a prospective franchisee is buying an existing franchised business from another franchisee, there will be a contract of sale of business.

All the above mentioned documents must also be carefully read and understood by the prospective franchisee and legal and accounting advice should be sought from professionals expert in franchising.

• franchisee obligations

• the duration of the franchise agreement, including the initial term and any renewal term. The conditions of renewal are also important - these conditions may include a requirement to make a further payment, upgrade the franchise location and sign a new franchise agreement on the franchisor’s then current terms, which may be different to the terms of the original franchise agreement signed by the prospective franchisee

R e v i e w th e Franchis e Agr eem ent The franchise agreement is the most important document in the suite of documents as it is the document that governs the legal relationship between the franchisor and the prospective franchisee for the duration of the term of the franchise. A prospective franchisee should read the franchise agreement in order to become familiar with and understand its terms. Legal advice should be sought especially in respect of areas that the prospective franchisee does not understand. There is no substitute for a prospective franchisee reading the franchise agreement. A franchise agreement is usually a long term agreement that does not allow much scope for a prospective franchisee to later withdraw from the franchise agreement. The clauses within the franchise agreement that should be given careful consideration include:

• franchisor obligations • the territory (if any) granted under the franchise agreement, specifically whether it is exclusive or nonexclusive

• the fees payable • any minimum performance criteria • any restrictions on the acquisition of goods and services sold or used in the franchise from third parties • the circumstances in which each party can terminate the franchise agreement • restraints post expiry or termination of the franchise agreement and • the ability to resell the franchised business and the conditions associated with such sale, including the granting of a “first option to buy” to the franchisor, an obligation to 2 0 2 2 F R ANCHIS E DIRECTORY | 45

CHAPT E R 1 0 upgrade the franchise location and the payment of a transfer fee upon any sale. The purchaser franchisee may also be asked to enter into a new franchise agreement on the franchisor’s then current terms, which again differ from the terms of the original franchise agreement that was signed. If the financial terms have changed (e.g. royalties and other payments have increased) this may serve to reduce the value of the franchised business being sold. In most cases, the terms within the franchise agreement will not benegotiable. Prospective franchisees should take some comfort from this as it ensures the same treatment of all franchisees within a franchise system.

C ooling O ff R ight

One important matter that is often overlooked is that once a franchise agreement has been signed, a prospective franchisee has a “14-day cooling-off period”. This means that the prospective franchisee has 14 days within which to change his/her mind about the purchase of the franchise and withdraw from the franchise agreement. However, this cooling off right does not apply to a renewal or extension of a franchise agreement. Under the Code and where franchised business operates from a fixed location owned or leased by the franchisor or an associate of the franchisor the cooling off period may be extended if the terms of the proposed occupancy are substantially different to what was initially disclosed to a franchisee. In the case of the purchase of an existing franchised business from another franchisee, where there is to be an assignment of the franchise agreement different cooling off period will apply. The cooling off period will expire on the earlier of the period of 14 days starting on the day after the prospective franchisee becomes the prospective franchisee for the purposes of the franchise agreement or the period ending on the day the prospective franchisee takes possession and control of the franchised business. A lawyer expert in franchising law will be able guide you through your cooling off rights depending on the type of franchise being purchased If the prospective franchisee exercises its cooling off right then pursuant to the Code the franchisor must refund all money paid under the franchise 46 | 2 0 2 2 FR A NCHISE DIRE C T O RY

agreement, less a reasonable amount for costs incurred by the franchisor. A prospective franchisee should before signing a franchise agreement ascertain the amount that will be retained. This should also be set out in the disclosure document.

C onsid er Em ploy m ent I ss u es

A prospective franchisee should give careful consideration to all potential employment issues which may arise when entering into a franchise arrangement. This includes, but is not limited to, statutory entitlements, terms and conditions of employment, applicable industrial instruments, termination of employment, equal opportunity and occupational health and safety obligations. These issues should be discussed in detail with a legal advisor prior to signing any franchise agreement. It is critical that a prospective franchisee is aware of the employment issues that will affect it (whether the franchisee is employing new employees or former employees of a vendor). There is a myriad of pieces of legislation, each imposing different obligations on the parties.

C onsid er th e C osts

Amongst the types of costs a prospective franchisee can expect to pay are the following: • the franchisor’s legal costs associated with the preparation, negotiation or execution of the franchise agreement provided the amount is specified in the franchise agreement. The franchisor cannot pass on any amount for the franchisor’s costs of legal services that will or may

be provided, after the franchise agreement is entered into, in relation to preparing, negotiating or executing other documents. • if there is a lease of the location, and subject to retail legislation providing otherwise, the Landlord’s legal costs associated with the lease documents • the franchisee’s own legal and accounting costs associated with obtaining advice in respect of the franchise and lease documents. The above aims to give you some preliminary assistance in navigating the process and legal documents which you will be provided with on the purchase of a franchise business. Although the disclosure document follows a standard format and franchise agreements contain common provisions there is no substitute for conducting your own due diligence, reading the franchise documents thoroughly and obtaining professional legal and financial advice. Disclosure documents and franchise agreements are complex lengthy documents and buying a franchise business is a serious and usually long term undertaking. It is one of the most significant decisions you may make in your lifetime. It is therefore essential that you obtain both financial and legal advice from an accountant and a lawyer who have significant expertise in franchising. Raynia Theodore Principal MST Lawyers

03 8540 0242 www.mst.com.au

CHAP TER 11

Paving the path forward for employers Emma Rose nz we ig | D e pu t y C ommis sione r for Supe ra nnuation a nd Employe r O bligations | ATO

s we step into 2022, there’s no better time for employers to explore how they can supercharge their businesses for the year ahead – including setting themselves up to meet their tax and superannuation obligations.

To help you on your way, I’ve listed a few key topics to take note of for the new year.

S u perann uation g uarant ee Paying super is an important part of being an employer, as it provides for your employees’ future and their retirement. Generally, you must pay super for all of your employees. It doesn’t matter if they’re a casual worker or a family member working for you. Some contractors are also eligible for super if they meet the additional eligibility requirements. If you’re ever unsure if you need to pay an employee or contractor super contributions, you can use the super guarantee eligibility decision tool on the ATO website or contact the ATO on 13 10 20 for further information. If you have to pay super for your employee, you’ll more than likely need to offer them a choice of super fund and make super payments to that chosen fund. 2 0 2 2 F R A NCHIS E DIRECTORY | 47

CHAPT E R 1 1 Before 1 November 2021, where your employee didn’t make a choice, you could pay their super to your employer default fund. Now, if a new employee doesn’t choose a super fund, most employers will need to request the employee’s stapled super fund details from the ATO. For those who aren’t familiar with the new term ‘stapled super fund’, it’s an existing super account that’s linked (or ‘stapled’) to an individual employee so that it follows them as they change jobs. It will help to reduce account fees for your employees by stopping new super accounts from being opened every time they start a new job. To reiterate, you only need to request stapled super fund details for new employees who started on or after 1 November and don’t choose a super fund. When you (or your agent or representative) make a stapled super fund request in ATO Online Services, you’ll be provided with a response onscreen – as well as information on what to do next. Now that you’ve worked out who’s eligible for super and which account to pay their super into, you need to pay the super guarantee (SG) to their super funds at least 4 times a year. If you don’t pay the right amount of SG on time and to the right place, you’ll need to lodge a Super guarantee charge statement and pay the SG charge to the ATO within a month of the due date. By

48 | 2 0 2 2 FR A NCHISE DIRE C T O RY

law, the ATO is unable to extend the due date to pay SG, so by doing this, you’ll avoid significant penalties. For all your super info, visit ato.gov.au/ superforemployers. For information on offering a choice of super fund and when the new stapled super fund rules apply, visit ato.gov.au/stapledsuperfund.

S ingl e To u ch Pay roll Employers need to report payroll information to the ATO each pay day, which includes information such as: • salaries and wages • pay as you go (PAYG) withholding • superannuation. Single Touch Payroll (STP) makes your reporting easier. Using STP-enabled software, you report your employees’ payroll information to the ATO each time you pay them. Your registered tax or BAS agent or payroll service provider can also do this for you. From 1 January 2022, STP is expanding to include additional information. This is known as STP Phase 2, and will: • reduce the reporting burden for employers who need to report information about their employees to multiple government agencies • help Services Australia’s customers – who may be your employees – get the right payment at the right time. While the mandatory start date is 1

January 2022, our approach to STP Phase 2 is flexible, reasonable, and pragmatic based on your business readiness and individual circumstances. This builds on the approach we took to support employers when they originally transitioned to STP reporting. We’re working closely with software providers who’ll update your STPenabled solution for you to offer STP Phase 2 reporting. Some providers need more time to update their solution, so have applied for a deferral which covers their customers. When your STP-enabled solution is ready, your provider will let you know what steps you need to take. You can visit ato.gov.au/stp to learn more. We also have a range of resources available at ato.gov.au/ stpresources, including employer reporting guidelines, webinar recordings and podcast episodes.

Fring e b en efits ta x ( FBT ) and C OV I D -19 In response to COVID-19, you may be providing benefits to your employees that you wouldn’t have usually provided in the past – such as paying for items that allow them to work from home. If you’re providing these benefits in addition to your employee’s salary and wages, FBT may apply. While this may mean your FBT obligations have changed, I’d like to

CHAP TER 11

highlight there are exemptions and concessions available that you may be eligible for, which can help to reduce (or in some instances, eliminate) the amount of FBT you pay. Visit ato.gov.au/ COVIDFBT to learn more.

FBT e x em p tion to s u pp ort r e training and r es k illing While on the topic of exemptions, I also want to make sure you’re aware that if you provide training or education to employees who are redundant, or soon to be made redundant, you may be exempt from FBT. The exemption includes employees who have been or are being redeployed within your business, or seeking employment elsewhere. You can check if you’re eligible for the exemption at ato.gov.au/FBTexemption.

Lodging yo u r 2022 FBT r e t u rn As we welcome in the new year, we also soon say goodbye to the 2022 FBT year – which ends on 31 March. If you’ve provided benefits to your employees between 1 April 2021 and 31 March 2022, you’ll need to: • work out which of these benefits attract FBT, and

• lodge your FBT return and pay your FBT liability by 21 May (this date may differ if you use a tax agent). Don’t forget you must keep all records relating to the fringe benefits you’ve provided, including how you calculated the taxable value of benefits. For more information, visit ato.gov.au/FBT.

F u el yo u r k nowl edg e on car fring e b en efits Did you know that if you make a car available to your employees for private use, you may be providing a car fringe benefit? A car is treated as being available for your employee’s private use when it is:

E x pens e pay m ent fring e b en efits w ebinar As an employer, you may be paying for or reimbursing your employees’ expenses – such as school fees, gym memberships, home office equipment, or telephone and internet costs. But did you know that by doing so, you may also be providing an expense payment fringe benefit? We have webinars available to help you work out whether you’re providing an expense payment fringe benefit. During these 1-hour sessions, we’ll also explain: • what an expense payment fringe benefit is • how to reduce the taxable value of benefits, and

• not at your premises and they are allowed to use it for private purposes

• your associated fringe benefits tax obligations – including record keeping.

• garaged at their home – regardless of whether they have permission to use it for private purposes.

Generally, travel to and from work is considered private use of a vehicle.

Emma Rosenzweig Deputy Commissioner for Superannuation and Employer Obligations ATO

If you’re not sure if you’re providing a car fringe benefit, there are a number of resources available on our website to help you – including a video series and webinar sessions. Visit ato.gov.au/ carFBT to learn more.

https://www.linkedin.com/in/ emmarosenzweig https://www.ato.gov.au/ 2 0 2 2 F R A NCHIS E DIRECTORY | 49

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CHAP TER 12

The Times The y Are A- Changin’ Do your homework and ask for what you want

Ro g e r D icke son | Se nior Fra nchise C onsulta nt Wolle r ma nn Fra nchise D eve lopme nts

ack in the opening months of 2020, millions of people started their working day with a long commute to a city office, bought a coffee between the station and their desk and settled in for eight hours of working for the company at the company’s premises. Suddenly all this changed. Governments enforced a Work From Home (‘WFH’) order and the CBD’s of countless cities shut down. This new experience of working from home not only changed the working habits of millions of office workers it also changed their perceptions of where and how they chose to live and work. Now, after nearly two years of the WFH revolution, the impacts are being felt far and wide. These changes are already shaping our future, and whether you are one of those office workers, a small business owner or are considering the move to self-employment, fully understanding what is happening will determine not just your financial prosperity, but the overall well-being of your family in the shape of the life you want to lead.

Em erging n e w o pp ort u niti es Such a sudden massive upheaval to the status quo creates huge new opportunities for small business and for franchising. Yes, rapidly changing urban patterns will of course impact negatively on many small businesses, and we’ve seen this with entire shopping precincts struggling to stay open. But in addition

to ‘pivoting’ to the new circumstances, for the alert franchise owner and the smart franchisor, these changing conditions represent new and very advantageous opportunities. And those opportunities are to be found where the population is migrating to.

D ra m atic shifts in p o pu lation patt erns Let’s now look at population. For well over 100 years, Australia’s economic prosperity has been heavily reliant on immigration. New arrivals from overseas enter the workforce, pay taxes and create demand for all sorts of goods and services. But in 2020, for the first time ever, our borders closed. Migration came to a sudden and dramatic halt (data from

Australian Bureau of Statistics (ABS) shows our closed borders led to a 97% drop in permanent and long-term arrivals in April 2020, compared to the previous year). Demographers, those who study populations, now forecast that, in a likely scenario, Australia will have 1.4 million fewer people by 2040 than would be the case if Covid-19 had not occurred. That is a 4.0% reduction in expected population.1

T h e lifest y l e r e volu tion ABS data just released for Q2 2021 shows Australia’s population increased by just 0.18%, the lowest yearly rate since 1916, when WWI saw a mass exodus of Australians to fight the war in Europe.2 2 0 2 2 F R A NCHIS E DIRECTORY | 51

CHAPT E R 1 2 On the other hand, internal migration (ie, the movement of people around cities, from city to country, and between states) is on the increase. The fastest growing areas of Australia are no longer the major cities of Melbourne, Sydney or Brisbane, but are the regional centres and what are often called ‘sea’ and ‘tree’ change locations. 3 Increasing numbers of people are opting for a lifestyle change and are flocking to these non-capital city regions, where costs (particularly housing) are lower, congestion is barely acknowledged, and sense of community is much higher. The drivers for this change are twofold. Firstly, 2020’s Work From Home experience has shown that, for many people, it is possible to work productively without having to spend two or more hours daily sitting in slow-moving traffic or on a crowded train to get to an employer’s office. This realisation has of course been technology-enabled, but it extends to all areas of life, and this is the second part. People are choosing to place family lifestyle over the grind of congested commuting to work, school and recreation.

W h er e ar e th e n e w ‘hot- s p ots’ ? A slowing urban population, combined with a powerful desire for a sea/tree change lifestyle is driving a population shift away from the old inner city to the new outer suburban fringe and beyond the city to the regional centres – cities and towns that have experienced stagnant growth in recent decades. Evidence for this is seen in property prices and housing demand in regional parts of Australia, in some cases up 12-18% over the past year. Demographic data backs this up with some urban fringe, new suburban corridors experiencing population growth in astonishing numbers, up to 20% in some cases, and some similar examples in larger regional centres, particularly those within 2 to 3 hours travel from major capitals. 4 So, if people are moving out of the inner city (where apartment prices are plummeting, but also where other housing is increasingly unaffordable) to lifestyle-centric outer suburban and regional centres to live and work, it makes sense that those are the new growth areas. And with population growth comes demand for the huge 52 | 2 0 2 2 FR A NCHISE DIR E C T O RY

variety of goods and services that small business provides. For franchisors, whose business model is based on expanding the number of outlets across a market to maximise their potential, these trends of people moving away from the city to live and work in new centres must surely point the way to new opportunities – and avoid chasing diminishing opportunities in old, slowing areas of big cities.

A shifting balanc e of p ow er to th e infor m ed franchis ee The same applies to franchisees and all small business owners. Take note of what is happening and if you want to set up a new business, it makes sense to go where the action is. Smart franchisees, like smart employees, no longer should just accept what has been the conventional wisdom and be restricted in where they can live and work, or where there is an upcoming new franchise location on offer. The power balance is shifting for many people, particularly those who are skilled and entrepreneurial, including people wanting to buy a franchise. Small business franchisees who are prepared to do their homework, equip themselves with new skills like work-enabling technologies and local community marketing, are in a powerful position to negotiate with a franchisor to open up their new franchise in a high-growth community and find the lifestyle they desire in a new place to call home.

T h e n e w pion eers In one sense, these people could be called the new pioneers, and as with all population shifts, this opens up massive new opportunities for business. Every new family that arrives in a new growth area (outer city or regional town) is a customer for the goods and services that small business, including franchises, provides. And if you are in there early, you’ll have little or no competition. If you are one of the thousands of people whose experience of the pandemic has brought into focus your desire for a better life for you and your family, now is the time for that bold move. If you choose to look beyond the conventional patterns of suburban retail and service businesses, you will in fact be joining an increasing number of Australians who have discovered

you can have what you want and a chance to enjoy the new, free from the frustrations of the old.

N e w- fo u nd n egotiating p ow er There is power in this movement, and that includes negotiating power. Arm yourself with research, build your knowledge base about the area or region that interests you, select a franchise that suits you and negotiate with the franchisor. The franchisor needs you, and if you can show that your preferred location ticks the boxes for growth, sustainability and will add to their own business expansion plans, then there is no reason why this new lifestyle mix of business, family and community cannot be yours too. If its done carefully and thoroughly, joining the movement away from the over-crowded city to a new life in the regions is a win-win for everybody. Your franchisor expands their network of outlets beyond the conventional; your family enjoys a new freedom to grow in a fast-expanding community; and you, if you choose wisely, should be able to build a business that gives you financial security, time to enjoy life and be part of something new and big.

A perfect stor m It’s a perfect storm of high-growth population hot-spots, surging demand, shortage of the right people, changing life aspirations, new business opportunities, and power to those people who are informed and ready. Don’t wait: The times they are a-changin’. References: 1 Population and COVID-19 | Australian Bureau of Statistics (abs.gov.au)

Australia’s low population growth increases slightly in the June 2021 quarter | .id blog

Exodus from Sydney and Melbourne accelerates in late 2020 | .id blog

Top 10 Places in Australia Tipped for Growth in 2021 | Canstar

Roger Dickeson Senior Franchise Consultant Wollermann Franchise Developments

(03) 9999 5488 rdickeson@ franchisedevelopments.com.au

www.franchisedevelopments. com.au

CHAP TER 13

Becoming a

multi-unit franchisee B r ia n Ke e n | Founde r | Fra nchise Simpl y

ulti-unit franchising, where individual franchisees own multiple units continues to be a significant trend in the franchise sector worldwide. Research by the Franchise Relationships Institute shows franchisees who operate multiple units, now generate over 50% of Australian franchise sector revenue. Franchise Relationships predicts this percentage will grow because it gives

franchisors a great way to expand the group using people they know and who know them and it gives experienced franchisees in the group a new, challenging way to expand their own business. In the US multiunit franchising has become the go-to strategy in recent years because franchisees are drawn to the idea of significant financial gains and lower operating costs produced by

owning multiple units. There is also a safety net in owning more than one site because franchisees are not dependent on income from only one unit. This trend means there are new kinds of franchisees coming into franchising. Traditionally, franchise groups looked to bring in franchisees to manage one unit. Today in the States, 1% of franchisees own and manage 26% of all franchised outlets. 2 0 2 2 F R A NCHIS E DIRECTORY | 53

CHAPT E R 1 3

In the States, this sector is made up from:

and expand their franchise groups one way or another.

• Family run franchises operating up to 5 units.

Experience tells me there are a number of things to take into account.

• Entrepreneurs getting together as business partners to operate 5 to 8 more units.

G o in with e y es wid e o pen

Know what your new franchised business can do

People purchase a franchised business for so many reasons and each of us will have as many reasons to measure our own success in business.

If your aim is to grow your business by owning more than one franchise in a group, make sure before you sign that Agreement that this is going to be possible. A highly specialised business which only has the opportunity for a few outlets in your region will probably not give you the chance to build your multiunit empire. Think about your options for growth.

• Corporately trained executives establishing mini-organisations with 10 or more units. Corporate business franchisees are becoming significant owners and they can hold a significant number of franchises from many different franchise groups. So, how do you become a multiunit franchisee and build a business which can give you so many advantages? My journey in franchising started over 30 years ago when I purchased a Bedshed franchise in Fremantle, Western Australia. I then grew to become a Bedshed multiunit owner with seven outlets. This experience has only grown as I became a franchisor with seven brands and over 120 outlets and a franchise consultant and mentor helping many take the journey into franchising 54 | 2 0 2 2 FR A NCHISE DIR E C T O RY

Some of us are looking for a way to bring in the money to live. Some of us are passionate about a particular product or what a product can do for people and would do almost anything to work in that area. Many of us are looking for a business we can grow. Not many of us purchasing our first franchised business though, really understand what’s involved. Many of us buying a franchised business are new to business and are looking for a safe way to learn how it all works as well as making the money we think we deserve. Whatever your experience in business and whatever the reason you are looking to buy a franchised business,

it pays to go into it with eyes wide open. Especially if your measure of success is to eventually grow your business significantly through multiunit franchising.

Know what you have to do to make it happen Whatever business skills you have or don’t have when you purchase a franchise, you will have to learn more. First, how to get things done the franchisor’s way. Making the franchise system work in a business model where everything needs to be consistent, look the same, feel the same means you absolutely have to know where you

CHAP TER 13 follow the system and where you have the latitude to go your own way.

of pool cleaning and maintenance to a team more focused on business skills needed to manage business growth.

Und erstand how a franchis ee b u sin ess jo u rn e y pro m ot es growth ov er th e y e ars

Being able to manage an array of software will be included in this suite of business skills starting with Xero to look after the books, and probably software for project management, client relationship management and email, operations in the cloud are going to be the simplest systems needed in most franchises.

Every franchisee, especially a franchisee new to business, will have a journey to take to gain the skills to operate more than one franchise unit. Understand the basics First you will have to concentrate on learning how to deliver the service or product the franchisor’s way. You might be an experienced restauranter but if you purchase a franchised restaurant you will have to learn how to manage that outlet their way, a more difficult task if you have habits to unlearn. It is no accident that Maccas make prospective franchisees work in one of their restaurants for a year before they are considered. Through this time franchisees new to business will also have to learn business basics. Most franchisors have this aspect of support and training under their belt. Their operations manuals will cover technical details to one level or another and their support staff will know how to help. Get business under control Once the basics are covered, the pressure will be on to really understand how business works. Key will be truly understanding: • Marketing and what can be done at a local level to lift your trade • Staff management and what can be done to develop a skilled team • Customer service so you become the best and most popular • Financial control through business growth, a tricky balance And a one that has exponentially changed business post COVID. • Managing a business in a digital environment The very best franchisors know they have to help their franchisees develop their business skills. I have a Franchise Simply Radio Show interview with John O’Brien from Poolwerx explaining that when his franchise group was just a few years old, he was forced to completely change his whole support team from one focusing on the technical aspects

Unfortunately, business training and digital management is where most franchise support drops the bundle. But it is essential you have these business skills under your belt if you want to grow your business significantly. So, if franchise business support and training is lacking then get your own. Find a good coach with franchise experience, pay the money for their time and put in the effort to learn everything you can about building a business at this level. Then understand you will have to grow personally to work on the business and leave running the business to others Give up working in the business managing the day to day of customer service. Absolutely key is the fact that you must delegate running the daily operations of your business to staff. Absolutely key is the fact that you must step away and work fewer hours but get more done through great team building. Now is the time to work on the business rather than in it. Your business coach should be able to help here too.

I t’s th e u n e x pect ed that cr e at es th e m agic I had another Radio Show interview with Scott Greenberg discussing the research he has recently done for his book, ‘The Wealthy Franchisee: GameChanging Steps to Becoming a Thriving Franchise Superstar’. Inevitably, Scott found the wealthy franchisees were those who built their business through purchasing more franchise units. What was surprising though, was that the usual factors did not really play a part. Scott found you do not need to have the best territories in the group. Yes, your area does have to have some potential but a good franchisee will make a success of any of their business outlets,

even those in more mediocre areas. He cited examples of non-performing franchise outlets being taken up at a low price by the top performing franchisees in the group and being turned around to become profitable. Certainly, when I was a Bedshed multiunit franchisee in the 80’s at the beginning of my franchise journey, I was asked by my franchisor on a couple of occasions to put an offer in for badly performing outlets in my region and I found I was able to create one of the best outlets in the group. Scott also found that you do not need to become a workaholic, working 80 hours a week, losing contact with your family and your life. Actually, the exact opposite is more successful for building business. You need to become a proficient business owner with the ability to delegate and have the time and emotional energy to manage the business from an overview perspective. And finally, Scott found you do not need to come into franchising with lots of business experience. A franchised outlet gives those new to business a great place to more safely establish their first business venture and learn about the nuances of making it all work. In most cases the franchisor will have done the hard yards, establishing the brand and putting in systems to make delivery of the product easy and some will have great systems to help you learn about business too. What Scott did find is that there are three personal characteristics all wealthy franchisees have.

K eep a cl e ar h e ad Life in business is a journey. Sometimes things will be rosy and go well but more often than not things will seem to go wrong. It is so easy to react instantly with emotion when that happens and allow ourselves to feel fear, anger, frustration and allow these emotions control the way we respond. Scott found that the wealthy franchisees did not respond in this way. They were able to separate themselves from emotion and control it fast which meant they were then able to examine the situation dispassionately, look at the data and what was actually happening. In turn, this meant they were then able to make clear headed decisions on how to move forward. They all employed this strategy with every potentially adverse situation 2 0 2 2 F R ANCHIS E DIRECTORY | 55

CHAPT E R 1 3 along the way the money grew too. But in the majority of cases, they were there to improve the life of their customers both with their products and with the best customer service ever. Great customer service was a central tenet behind every wealthy franchisee business and all spent time training their staff to make sure this was an essential part of every customer contact. These franchisees also saw that working to have a great relationship with their franchisor, helping their staff to enjoy being part of the team and improving the life of anyone around them was essential to their working life.

O nly th en will yo u hav e th e s k ills to b eco m e a m u lti u nit franchis ee In conclusion I have found you can’t build a business empire by just purchasing lots of franchise outlets. You have to put in the work to grow in business and put your ego aside in the process. I have found success only comes when you: they faced. Managing staff, managing their relationship with their franchisor, handling difficult customers, facing difficult business circumstances and financial constraints. They embraced mindset learning and used techniques to better understand why others around them were responding the way they did and to better manage themselves. The bottom line is – get rid of the ego and stay calm and centered. I have to confess it was well into my business journey when I first started to understand this. I met a great guy, Paul Blackburn from Beyond Success in early 2000s, a mindset guru who has a wonderful way of explaining how our mind and emotions work and how to better manage them. There are a couple of great interviews with Paul in my Franchise Simply Radio Show podcast series available on Spotify and iTunes if you are interested.

Stic k to th e syst em The next thing Scott Greenberg considers to be a central trait of the wealthy franchisees who own more than one outlet is, as I have mentioned above, they stick to the proven system developed by the franchisor. If you are going to manage more than one outlet, 56 | 2 0 2 2 FR A NCHISE DIRE C T O RY

you need to have a central system to get the work done efficiently, The success of any franchise group depends on a good system controlling the way everything is done to maintain brand consistency. So, use this system. This doesn’t mean you have to keep all your new business ideas to yourself. As John O’Brien from Poolwerx has told me, ‘I haven’t had a good idea for years, they all come from my franchisees’. Poolwerx depends on franchisee engagement and ideas to keep the brand current and the systems up to date. So, engage with the group and get your ideas up for consideration. Do your bit to help with training activities, put yourself on things like the franchisee advisory council or it’s sub-councils, engage with your franchisor and help to build the brand system and the confidence of your fellow franchisees to build the group as a whole.

Us e yo u r b u sin ess to i m prov e th e life of all to u ch ed by it The very best franchisees Scott came across were not in business for the money. Of course, they were there to grow the business and succeed and

• Learn to build business by understanding basic business skills which today includes a good grasp of cloud based business management • Then delegate so you can work on business and not in it • Give yourself the time and emotional energy to concentrate on what’s important for business growth • Concentrate on your mindset and that of your employees to manage your relationships with staff, franchisor and your customers • Drop the ego and concentrate on building your business for the love of it and to improve the life of all who are touched by it • Be proud of what you have achieved The franchise sector and most franchisors have done so much to develop this amazing way of building business so, if this is something you want, embrace it and enjoy the journey from new business owner to multiunit franchise owner with pride. Brian Keen Founder Franchise Simply

1300 960 136 www.franchisesimply.com.au

CHAP TER 14

Franchising in

New Zealand WHAT to be Aware Of IN 2022 S tewa r t G e r ma nn | Pr incipa l | Stewa r t G e r ma nn L aw O f f ic e

ew Zealand is one of the most deregulated countries in the world to conduct small to medium-sized business. There is no specific legislation controlling the operation of franchising in New Zealand and other countries like New Zealand include Singapore and the United Kingdom. Prospective franchisees who are looking at buying into a franchise must tread carefully and do their homework. New Zealand is an exciting and fast developing market which contains at least 590 franchise systems. The Franchising New Zealand 2021 Survey results released in December have shown that the sales turnover for business format franchises was estimated at $36.8 billion, and the sales turnover for the entire franchising sector was estimated at $58.5 billion.

L egal Position Although there are no specific franchising laws, there are existing laws which protect franchisees; and the three main laws which provide such protection are the Fair Trading Act 1986, the Commerce Act 1986 and the Contract and Commercial Law Act 2017. Those Acts focus in particular on misrepresentations and restrictive trade 2 0 2 2 F R A NCHIS E DIRECTORY | 57

CHAPT E R 1 4 agreement during which a franchisee may change its mind and terminate the purchase. This is very important and the cooling off period does not apply to renewals of term or re-sales by franchisees. 5. Dispute Resolution - the Code sets out a dispute resolution procedure which can be used by both franchisor and franchisee to seek a more amicable and cost-effective solution. The Code requires all members to try to settle disputes by mutual negotiation in the first instance. However, this process does not affect the legal rights of both parties to resort to litigation. 6. Advisers - all advisers must provide clients with written details of their relevant qualifications and experience and they must respect confidentiality of all information received.

practices which include anti-competitive behaviour. Once a franchisee has chosen a particular brand and franchise system and wishes to progress further with enquiries, the first question to ask is whether the franchisor belongs to the Franchise Association of New Zealand (FANZ). The FANZ was formed in 1996 and publishes the Code of Practice and the Code of Ethics which all members must comply with. Many franchisors belong to the FANZ but some have chosen not to join yet still comply with the Codes. Others may choose not to join and do not comply with the Codes and they should be described as renegade franchisors, in my opinion. The Code of Practice has four main aims which are as follows: 1. To encourage best practice throughout franchising. 2. To provide reassurance to those entering franchising that any member displaying the logo of the FANZ is serious and has undertaken to practise in a fair and reasonable manner. 3. To provide the basis of self-regulation for franchising. 4. To demonstrate to everyone the positive will within franchising to regulate itself. The Code applies to all members including franchisors, franchisees or affiliates such as accountants, lawyers and consultants and all prospective new 58 | 2 0 2 2 FR A NCHISE DIRE C T O RY

members of the FANZ must agree to be bound by the Code before they can be considered for membership.

W hat do es th e C od e cov er ? 1. Compliance - all members must certify that they will comply with the Code and members must renew their certificate of compliance on an annual basis. 2. Disclosure - a disclosure document must be provided to all prospective franchisees at least 14 days prior to signing a franchise agreement. This disclosure document must be updated at least annually and it must provide information including a company profile, details of the officers of the company, an outline of the franchise, full disclosure of any payment or commission made by a franchisor to any adviser or consultant in connection with a sale, listing of all components making up the franchise purchase, references and projections of turnover and possible profitability of the business. 3. Certification - the Code requires franchisors to give franchisees a copy of the Code and the franchisee must then certify that he or she has had legal advice before signing the franchise agreement. 4. Cooling Off Period - all franchise agreements must contain a minimum 7 day period from the date of the

7. Code of Ethics - all members must subscribe to the Code of Ethics which sets out the spirit in which the Code of Practice will be interpreted. All franchisor members of the FANZ must have a franchise agreement which contains a dispute resolution clause and a cooling-off provision. In order to resolve disputes, mediation is the favoured method and it has a high success rate in relation to franchising disputes. However, if mediation does not work then there is always litigation which is certainly at the divorce stage of the relationship. Prospective franchisees must be given a disclosure document and franchise agreement by the franchisor. The disclosure document must provide certain information including the following: • Details of the franchisor and its directors including experience and a viability statement with key financial information of the franchisor; • Details of any bankruptcies, receiverships, liquidations or materially relevant debt recovery; • Criminal, civil or administrative proceedings within the past five years; • A summary of the main particulars and features of the franchise; • A list of components making up the franchise purchase; • Details of any financial requirements by the franchisor of the franchisee; and • Other information as listed in the Code.

CHAP TER 14 frustration should apply. That doctrine applies where unforeseen events occur that render performance of a contract impossible or only possible in a radically different way from that originally contemplated.

Franchising in New Zealand covers goods and services in many areas including general retail, leisure and education, business and commercial, food and beverage, health and fitness, computer and technology, home and building services.

W hat is a franchis e? It is helpful and essential to understand the definition of the franchise. The term “franchise” is defined in the Rules of the FANZ as follows: “Franchise” means the method of conducting business under which the right to engage in the offering, selling or distributing of goods or services within New Zealand includes or is subject to at least the following features: • the grant by a Franchisor to a Franchisee of the right to the use of a Mark, in such a manner that the business carried on by the Franchisee is or is capable of being identified by the public as being substantially associated with a Mark identifying, commonly connected with or controlled by the Franchisor; and • the requirement that the Franchisee conducts the business or that part of the business subject to the Franchise Agreement, in accordance with the marketing, business or technical plan or system specified by the Franchisor; and • the provision by the Franchisor of ongoing marketing, business or technical assistance during the term of the Franchise Agreement.” Consideration should also be given to the definition of a franchise agreement which means a contract, agreement or arrangement, whether express or

implied, whether written or oral, between two or more persons by which one party to the agreement (“the franchisor”) grants, authorises or permits the other party to the agreement (“the franchisee”) the right to operate a franchise. Any contract, agreement or arrangement which purports to be a franchise agreement shall be deemed to be a franchise agreement for the purpose of this definition, notwithstanding that it may lack any or all of the requirements or attributes referred to in the definition of “franchise”.

C OV I D -19 and Forc e Maj eu r e Prov isions in N e w Ze aland The COVID-19 pandemic is a global and unprecedented event in modern times. Application of the doctrine of frustration to contractual disputes arising out of its impacts is untested. The global COVID-19 pandemic and New Zealand’s lockdown had placed heavy restrictions on the operation of all but essential services, as well as on travel, both international and domestic. Parties who entered into contracts prior to the escalation of the crisis may be left unable to perform their obligations the way originally contemplated by their agreement, if at all. Coupled with challenging economic times, it is likely that there will be an increase in clients questioning the ability to cancel or vary contracts entered into prior to the implementation of COVID-19 restrictions. While some contracts will include provisions that contemplate circumstances where parties are unable to perform their obligations through no fault of their own, many will not. In those circumstances, the doctrine of

In New Zealand, Part 2, Subpart 4 of the Contract and Commercial Law Act 2017 applies to frustrated contracts and as a general rule, the doctrine operates to discharge the contract where: “It appears from the nature of the contract and the surrounding circumstances that the parties have contracted on the basis that some fundamental thing or state of things will continue to exist, or that some person will continue to be available, or that some future event which forms the basis of the contract will take place; and an event in relation to this underlying basis of the contract renders performance impossible or only possible in a very different way from that contemplated, but without default of either party.” COVID-19 had a dramatic effect on commercial leases in New Zealand. Some commercial leases were on a modern form of Deed of Lease which contained the important “No Access clause”; but older leases did not contain that clause. The “no access clause” is contained in the Deed of Lease published by the Auckland District Law Society and it reads as follows: “If there is an emergency and the Tenant is unable to gain access to the premises to fully conduct the Tenant’s business from the premises because of reasons of safety of the public or property or the need to prevent reduce or overcome any hazard, harm or loss that may be associated with the emergency including: (a) a prohibited or restricted access cordon applying to the premises; or (b) prohibition on the use of the premises pending the completion of structural engineering or other reports and appropriate certifications required by any competent authority that the premises are fit for use; or (c) restriction on occupation of the premises by any competent authority, then a fair proportion of the rent and outgoings shall cease to be payable for the period commencing on the date when the Tenant became unable to gain access to the premises to fully conduct the Tenant’s business from the premises until the inability ceases.” In November 2021 the Government 2 0 2 2 F R ANCHIS E DIRECTORY | 59

CHAPT E R 1 4

introduced legislation in favour of tenants so landlords were forced to provide rental relief and to assess a “fair proportion” in relation to such relief.

C o m pe tition L aw The Commerce (Cartels and Other Matters) Amendment Act 2017 changed the Commerce Act 1986 by replacing the previous prohibition on price-fixing between competitors with an expanded prohibition on cartel provisions, which extends to market allocations and output restrictions, as well as to pricefixing, by competitors. The New Zealand cartel prohibition is very wide and will have quite an impact on franchise networks. Some additional clauses must be inserted into franchise agreements and there must be explanations, in plain language, as to why certain clauses are necessary. Consideration must be given to cartel clauses in franchise agreements; for example, clauses that set or influence prices, restrict output or allocate markets will be caught. The possibility that alternative arrangements might achieve the same or a similar commercial outcome as a cartel clause should also be considered. Another consideration is whether the collaborative activity exemption or the vertical activity exemption would apply. Expert legal advice should be obtained in relation to this Act. There will not be a cartel arrangement 60 | 2 0 2 2 FR A NCHISE DIRE C T O RY

in place where parties are not in competition with each other. In most franchise systems the franchisor will not be in competition with its own franchisees but that is not always the case. For example, a franchisor that owns its own outlet might be found to be in competition with franchisees. Similarly, where a franchisor sells online direct to the end consumer, yet at the same time has franchisees who sell to those consumers, it may also be in competition with its franchisees. There may also be instances where the franchisees are in competition with each other. Where a franchisor is in competition with a franchisee or where franchisees are found to be in competition with each other, there will be a competitive relationship, so the franchisor needs to be cognisant that there may be provisions in its franchise agreements that amount to cartel provisions. The Commerce (Criminalisation of Cartels) Amendment Act 2019 has introduced a new criminal offence for cartel conduct and the criminal sanctions reflect the covert nature of cartels and the harm they cause to consumers and the economy. The Commerce Act 1986 provides a number of statutory exceptions that would not constitute a cartel arrangement and may be pro-competitive. These exceptions relate to collaborative activities (for

example, joint ventures or franchise arrangements), joint buying, vertical supply contracts and specified liner shipping arrangements as stated earlier in this paper. There are no defences for mistakes of fact relating to the elements of joint buying and promotion and vertical supply contracts. Therefore, it would be possible in the future for a director of a franchisor company to be criminally liable under the Act for a cartel offence. For an individual who commits an offence the penalty on conviction could be imprisonment for a term not exceeding 7 years or a fine not exceeding $500,000, or both. For a company which commits an offence the penalty could be up to $10 million so great care must be taken.

R estricti v e C ov enants The New Zealand courts have recognised that it is reasonable for a person in the position of a franchisor to impose a contractual restraint upon competitive conduct by a franchisee or an ex‑franchisee, but such restraints must not exceed the boundaries of the court’s notion of reasonableness. The first principle is that it is reasonable for a person to stipulate that if he or she is willing to disclose all secrets of how to establish a particular business enterprise, then the recipient of the information cannot immediately terminate the contract and set up

CHAP TER 14 a competitive business using the information received during the course of the relationship. If the courts did not provide protection to franchisors against conduct like this, there would be no incentive for the owners of established businesses to share their secrets with others and enhance their business skills. The second principle is that it is important for the well-being of the community that every individual should, in general, be free to advance his or her skills and earning capacity. The Contract and Commercial Law Act 2017 in New Zealand gives the courts authority to rewrite a restrictive covenant and to allow an excessive covenant to be enforced at a lesser level. Section 83 of the Act states as follows: “83 Restraints of trade (1) The court may, if a provision of a contract constitutes an unreasonable restraint of trade – (a) delete the provision and give effect to the contract as so amended; or (b) modify the provision so that, at the time the contract was entered into, the provision as modified would have been reasonable, and give effect to the contract as so modified; or (c) decline to enforce the contract if the deletion or modification of the provision would so alter the bargain between the parties that it would be unreasonable to allow the contract to stand. (2) The court may modify a provision even if the modification cannot be effected by deleting words from the provision.” The ability of the courts to modify excessive restraints is constrained by the principle that terms that could never have been considered reasonable will not be modified, as to do so would be contrary to the public interest. This is the doctrine of restraints that are in terrorem, which translates into ‘contracts that terrorise a contracting party’. If a franchisor could only ever have reasonably sought a two-year restraint within a 5-kilometre radius of the business in which the person established goodwill, then a nationwide restraint for 10 years could never be regarded as reasonable; and in that case the courts would refuse to rewrite the clause to determine that the period of 10 years should be two years and

the area of the restraint should be 5 kilometres rather than the entire country. What then is a reasonable restraint? There are two factors – area and time. So the message is clear in New Zealand – for a restraint to be enforceable, it must be reasonable. There have been a number of restraint of trade cases in the franchising sector both in Australia and in New Zealand in recent years. Two cases in 2020 were clients of mine and they are Water Babies International Ltd v Williams & Others and M and L Holdings (2018) Ltd v Whenua Productions Ltd & Kuang. Other cases include: Mad Butcher Holdings Ltd v Standard 730 Ltd and Wightman (2019); Mainland Digital Marketing Ltd v Willetts and Meyers (2019); Dorn Investments Ltd v Hoover (2016); and Mike Pero (New Zealand) Ltd v Krishna and Mortgage Suite Ltd (2016). Non-compete and other restrictive covenants need to be included in the relevant franchise agreement to be enforced during the term of the agreement. The type of clause that I often include is as follows: “The franchisee shall not during the term or any renewal period or at any time following the termination of this agreement or its expiration through the effluxion of time except with the prior written approval of the franchisor carry on or be directly or indirectly engaged or concerned or interested whether as principal, agent, partner, shareholder, investor, financier, lender, director, employee, consultant, independent contractor or otherwise howsoever in any business conducted in competition with the business, the franchisor and its other franchisees, or any similar business.” In other words, a franchisor and a franchisee have a relationship for the term of the franchise agreement. During that period the franchisee must not compete with the particular franchise system and must not divulge confidential information to any third party outside the system without the consent of the franchisor. A breach of these covenants will usually give rise to an event of termination allowing a franchisor to terminate the franchise agreement with the particular franchisee plus it will allow the franchisor to enforce the personal covenants given by the directors and shareholders of the franchisee in relation to the restraint.

I nd epend ent L egal A dv ic e It is essential for prospective franchisees to obtain independent legal advice from a lawyer experienced in franchising as well as independent accounting and taxation advice. A franchisee should have a number of meetings with the franchisor and its representatives and all questions and answers should be written down and carefully kept for future use if required. Prospective franchisees should be able to rely upon everything they are told but be wary of financial projections provided by the franchisor. That is a dangerous area and in my opinion, franchisors should not provide financial projections at all but should provide actual financial results with the direction that the franchisee must go to its own independent accountant.

Positi v it y in 2022 New Zealand is a very attractive market for franchising and many overseas systems have entered from Australia, USA, Canada and the United Kingdom in particular. International franchising was thriving worldwide until the global pandemic of 2020. Thanks to people getting vaccinated, most countries have recovered in a positive way so I expect international franchising to increase dramatically in 2022. The FANZ has been very successful in promoting self-regulation and high standards in franchising, and its Code of Practice is widely understood and accepted by franchisors in New Zealand. Franchisees and master franchisees must make the decision whether or not to proceed with the purchase of a franchise or master franchise. Just like in Australia, people like to own their own businesses and to work hard to make those businesses successful. Most franchisors have an entrepreneurial spirit so franchising is certain to increase in both countries during the year. However, careful due diligence must always be undertaken so that both parties are fully informed. Stewart Germann Franchising Lawyer at Auckland, New Zealand

stewart@germann.co.nz www.germann.co.nz

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COVER STORY: Roll’d Vietnamese

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Now, with over 20 new stores slated for 2022 and an extensive omnichannel strategy that includes B2B sales and new drone delivery, the team are investing equally in providing stronger career pathways and opportunities for onboarding Roll’d Vietnamese franchisees and staff. Since the inception of the brand, Roll’d Vietnamese have offered ongoing support to its franchise network inclusive of first-time business owners, to multi-site investors. This includes on-going training and short up-skilling courses to better equip staff with skills that are valuable both in and outside the store environment. In a bid to open up further opportunities for young Australians, the team are taking their recruitment strategy to the next level, having recently paired with The Institute of Training and Further Education to tailor a suite of qualifications to suit individual employees. The new recruitment strategy is intensely focused on forging stronger career development pathways that supports the next generation of hospitality workers, by putting them through short courses and full qualifications to strengthen and develop important skills suited to hospitality and beyond.

Pictured Above: Mama Hoang (left) and Quinnie - Corporate Store Operations / Franchisee (right)

From studying to become a high school teacher to immersing herself within the family business, Quynh-Anh Hoang, known affectionately as Quinnie, sister of Roll’d Vietnamese founder and CEO Bao Hoang, saw the rapid growth of Roll’d Vietnamese and trusted her gut feeling to get % +#$% ! $%!# !" %$ !!#$ involved. !&# $ &$% ! % $ $

“Our role is to give the franchisees everything they need to succeed and provide on-going support. It’s important for prospective franchisees to ask themselves why they’re investing in a Roll’d franchise. We believe that profit is a by-product and if you do things well and with our values at heart, you’ll be successful. Being in the Roll’d family is about being a part of something special and being a trailblazer, because we’re a young business everyone in the franchise network has the opportunity to facilitate change and see their future #0- 6-? 8:7,=+< :)6/- 16+4=,-; .7=: ;)=+-; :1+- 8)8-: >-:51+-441 677,4-; )6, :74416/ <:)A; 7K-:16/ +=;<75-:; and the future of Roll’d grow,” Says Quinnie. <0- 7887:<=61<A <7 .=:<0-: -@8)6, <0-1: 367?4-,/- )*7=<

!* Having !# !&$ #!(% $ $& $$ & * As a proud business that offers equal opportunity, the new recruitment grown up in a Vietnamese family, the Hoang children knew <:),1<176)4 %1-<6)5-;- .)>7=:1<-; *A 8:-8):16/ <0-1: 7?6 strategy focuses more on the capacity and willingness to learn, rather )" %! !' # $%!# $ ( exactly how fresh and healthy % ! Vietnamese food is, although lacking %1-<6)5-;- :-+18-; ?1<0 <0-1: .)514A )< 075- popularity of Vietnamese cuisine across Australia left it in the shadows

6;81:-, *A /:-)< %1-<6)5-;- <:),1<176; )6, ?1<0 ) 5-6= *=14< of other prominent takeaway options. .:75 7)6/ .)514A :-+18-; !744 , )7 7)6/ 78-6-, <0- D:;< ;<7:- 16 8):<6-:;018 ?1<0 !)A ;9=1:-; )6, )7 ; +7=;16 #16 A Their shared vision to reshape the Australian-Vietnamese dining

experience remains a source of inspiration for Roll’d Vietnamese,

than existing skills or experience.

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BAO HOANG CEO / Co-founder

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making it a memorable experience for each and every customer,” says Quinnie. ! :75 5A -@8-:1-6+- );;1;<16/ ) 6=5*-: 7. .:)6+01;-- +)6,1,)<-; D6)6+- Big picture thinking, flexibility and long-term strategies has allowed 1; 8:7*)*4A <0- D:;< )6, .7:-57;< +0)44-6/- <0)< 5)A 87;<876- 8-784- ; the brand to cultivate an environment to inspire staff through on-going ,:-)5; $6,-:;<)6,16/ D6)6+- 1; ) 3-A 5)I-: !744C, %1-<6)5-;- +=::-6<4A support, new B2B opportunities and a range of store formats to choose 0)>- 8:-.-::-, ;<)<=; ?1<0 ;75- D6)6+1)4 16;<1<=<176; #0-;- *:73-:; 0)>- ;=++-;;.=44A );;1;<-, 5)6A 7. 7=: +=::-6< .:)6+01;--; ?1<0 ;-+=:-, D6)6+- from. .7: <0-1: ;<7:-; )6, 5)A );;1;< 87<-6<1)4 +)6,1,)<-;

Equally innovative as adaptable, Roll’d Vietnamese has shown great " flexibility in its business model, offering a variety of store models for #0- 7=<*:-)3 7. 7>1, 0); 0), ;1/61D+)6< -+76751+ 8741<1+)4 )6, prospective franchisees to choose from: traditional retail store fronts, ;7+1)4 158)+< ?7:4,?1,- )6, *-+)=;- 7. <01; ?- ;-- 5)6A including kiosks in food precincts, high-street stores, concessions with 8:7;8-+<1>- .:)6+01;--; .--416/ )88:-0-6;1>- 16 16>-;<16/ supermarkets and the Roll’d Runner (Roll’d’s food truck).

4<07=/0 7>1, 0); 0), ) ,)5)/16/ -K-+< 76 <0- -+7675A 7. 5)6A Alongside multiple store format options, Roll’d’s new business strategy =;<:)41)6 *=;16-;;-; ?- ):- 078-.=4 <0)< =;<:)41) ?144 :-+7>-: /:-)<4A

is intensely focused on expansive omnichannels, with each store model

&- ):- +76D,-6< <0)< 7=: *=;16-;; 4-),-:; 16+4=,16/ !744 , %1-<6)5-;- having the opportunity to supplement revenue through new FMCG .7=6,-: )6, )7 7)6/ ?07 1; ) 5-5*-: 76 <0- =;<:)41)6 products and the Grab-and-Go range available in Coles Supermarkets. 7>-:65-6<; )<176)4 % 77:,16)<176 7551;;176 0); .=<=:- 8:77.-, 7=: *=;16-;; <7 -6;=:- ) ;-+=:- .=<=:- ?014- As Roll’d Vietnamese power ahead in the Australian market and :-,=+16/ <0- 6-/)<1>- -+76751+ 158)+<; 7. <0- 0-)4<0 +:1;1; 6

!744C, %1-<6)5-;- 4)=6+0-, ;->-:)4 16+-6<1>-; <7 );;1;< ?1<0 ;)4-; continue to develop deeper relationships with more Australians, Roll’d )6, 27* 5)16<-6)6+- ;=+0 ); <0- !744 , !=66-: !744C, -41>-:A !744C, -)4 are also looking ahead with aspiration to expand into international 7@ <0- 0-), 7J+- ;<)K ?-:- ,-847A-, <7 );;1;< !744C, ;<7:-; ,=:16/ <0- markets including the USA, New Zealand, Ireland, Japan and the UK. 47+3,7?6 <7 -6+7=:)/- .:)6+01;--; <7 3--8 <0-1: ;<7:-; 78-6 ?014- ?- ?-)<0-:-, <0- ?7:;< 7. <0- 8)6,-51+

ABOUT ROLL’D VIETNAMESE:

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A proud Vietnamese culture, focus on family, *:16/16/ <0- 5=4<1 ;1<- 7?6-: :)<- =8 <7 supporting franchisees and delivering healthy bites &- ;)? ) 6=5*-: 7. +7:87:)<- ;<7:- 5)6)/-:; ;<-8 =8 <7 *-+75- is at the heart of everything behind Australian QSR <0-1: 7?6 *7;;-; )6, +76<16=- <7 -@8)6, 7=: 7J+- ;=887:< <15- leaders Roll’d Vietnamese. One of ! the few genuine family-run QSR 6- 7. <0- 57;< >)4=)*4- <016/; 0)>- 8-:;76)44A 4-):6< ,=:16/

1; businesses, Roll’d Vietnamese has remained <7 :-+7/61;- 7887:<=61<1-; ):- )4?)A; )>)14)*4- ->-6 <0:7=/07=< +:1;1; passionate about culture and forging longstanding relationships with its franchisees since its #01; )8841-; <7 5A;-4. )6, <-6 7. 7=: :)6+01;--; ?07 78-6-, <0-1: 7?6 ;<7:-; 16 <0- 57;< +0)44-6/16/ A-): 7. *=;16-;; first store opened in Melbourne’s CBD back in 2012. "=++-;; +75-; <7 <07;- ?07 ;-- <0- :1/0< 7887:<=61<1-; )< <0- :1/0<

Roll’d<15- ):- ,-<-:516-, -67=/0 <7 5)3- ,-+1;176 )6, ,-,1+)<- C)44 16C Vietnamese continues to honour the historic and proud16<7 <0- ;=++-;; 7. <0-1: *=;16-;; roots of the Hoang family and their Vietnamese heritage through authentic Vietnamese food, recipes and 6+- A7= ):- ) 8):< 7. <0- !744 , %1-<6)5-;- .)514A ?- /=):)6<-- strongA7= ):- /:-)<4A ;=887:<-, )6, ;-< A7= =8 .7: ;=++-;; =: +7:87:)<- cultural traditions. <-)5 ?144 ?)43 <0- 27=:6-A ?1<0 A7= *-+)=;- D:54A *-41->- <0-

Not only has this enabled the QSR leaders to remain at the forefront of ;=++-;; 7. 7=: :)6+01;--; 1; <0- ;=++-;; 7. !744C, %1-<6)5-;- Australian healthy takeaway, but it has also enabled the brand to flourish into a range of new omnichannel strategies, bringing healthy Vietnamese ! food to more Australians, keep staff in reliable employment and excitingly prepare for international expansion off the back of the pandemic. 6- 7. <0- 57;< .:-9=-6<4A );3-, 9=-;<176; 1; C 7 6--, <7 0)>- -@8-:1-6+- 16 .77, )6, *->-:)/- <7 *-+75- !744C, %1-<6)5-;-

With over 1,000 locations to pick up a fresh fix of Mama-Hoang inspired :)6+01;--; C )6, ?014- 0)>16/ -@8-:1-6+- 16 07;81<)41<A 1; ),>)6<)/-7=; 1< 1; *A 67 5-)6; +758=4;7:A delights, including famed Roll’d Soldiers®, steamy Vietnamese Phở soups, crisp Gỏi salads, Bánh Mì baguette, pantry items, Grab-and-Go meals, 6;<-), ?- ;--3 .:)6+01;- 8):<6-:; ?07 D< 16<7 7=: ;<:76/ *:)6, condiments, Roll’d Vietnamese is an incredible story of strong family >)4=-; )6, 87;;-;; 8);;176 +7551<5-6< )6, ) 0=6/-: .7: ;=++-;; ethics and determination.

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Led by<0-5;-4>-; ?1<0 <0- !744 , %1-<6)5-;- *:)6, 8:17: <7 )8841+)<176 Founder and CEO, Bao Hoang, Roll’d Vietnamese remains a passiondriven#0)< 16>74>-; <)4316/ <7 7=: :)6+01;--; ?07 ):- )< ,1K-:-6< ;<)/-; business, with Hoang’s parents keeping a hand in every Phở that’s 7. <0- .:)6+01;16/ 27=:6-A <7 =6,-:;<)6, ?0)< 1< <)3-; <7 *-+75- served.

SCAN NOW AND LEARN MORE OR CONTACT OUR

VENICE PHAN venice@rolld.com.au

NATIONAL FRANCHISE MANAGER:

VOL 16 ISSUE

02 JAN/F EB 2022

<0-1: 7?6 *7;; +76;=4<16/ ?1<0 8:7.-;;176)4 *=;16-;; ),>1;7:;

Now, )++7=6<)6<; )6, ;741+1<7:; <7 );;1;< ?1<0 ,-+1;176 5)316/ his sister, Quynh-Anh Hoang is leading the corporate arm of Roll’d &- ):- ,-,1+)<-, <7 ;=887:<16/ 7=: .:)6+01;--; .:75 <0- *-/16 Vietnamese and championing the franchising space, with four Roll’d 7. <0-1: !744 , %1-<6)5-;- 27=:6-A )6, ):- 0)88A <7 8:7>1,- Vietnamese franchises under her own belt. );;1;<)6+- )6, /=1,)6+- 16 <0- ,-+1;176 5)316/ 8:7+-;;

!744 , 0); 67< 764A ;+)4-, =8 9=1+34A *=< 0); )4;7 ),)8<-, <0- who as a team collectively continue to advocate for food diplomacy, +76+-8< <0:7=/0 1667>)<176; <0)< 5--< <0- <-)5 ; >1;176 <7 offer career growth opportunities and develop a strong mutual .--, 57:- =;<:)41)6; 0-)4<0A %1-<6)5-;- .77, 57:- 7L-6 13- )44 /77, :-+18-; !744C, %1-<6)5-;- ;)=+-; ):- 6- ;=+0 1667>)<176 1; <0- :-+-6<4A 78-6-, ;<7:- ?1<016 ) ;<7:- understanding of cultural differences. *7I4-, ?1<0 47>- )6, ;0):- <0- ;?--< )6, ;81+A E)>7=:; 16 74-; 776-- 76,; %1+<7:1) 16 ):+0

#0- D:;< 7. 1<; 7. <0- 7)6/ .)514A 31<+0-6 16+4=,16/ "<1+3A 71;16 Quinnie, who owns four Roll’d Franchises across Victoria and 316, #0- ;1/61D+)6< 8):<6-:;018 ?1<0 74-; +76<16=-; <7 -+07 "81+A 71;16 01441 )A7 )6, )5) 7)6/ ; HG+ 5F5 Queensland, describes her Roll’d Vietnamese journey as one dedicated <0- 8):<6-:; ;0):-, +7551<5-6< <7 1667>)<176 )6, 16 ;=887:<16/ =;<:)41)6; ?1<0 .:-;0-: 0-)4<01-: )6, 57:- +76>-61-6< 78<176; to service, education and passion, a philosophy she brings into her $;16/ .7=: 3-A 16/:-,1-6<; <)817+) E7=: ?)<-: :1+- )< )44 +76;=5-: <7=+0 8716<; stores every day and encourages amongst her team members, who sheE7=: )6, ;)4< /-< :74416/ ?1<0 !744 , %1-<6)5-;- <:1-, )6, <-;<-, 4);;1+ !1+- )8-: 76/ ;3166A calls family. K-:16/ <0- -6<1:- 5-6= )6, ) :)6/- 7. +76>-61-6< 8:- 8)+3-, !1+- %-:51+-441 77,4-; ):- 5),- 7. ) 67 6);<1-; 51@ /:)* )6, /7 5-)4; !744 , %1-<6)5-;- 776-- 76,; 8:7>1,-; In good Vietnamese fashion, all on-boarding Roll’d franchisees are 7. :1+- E7=: )6, ?)<-: )6, ):- <0- 8-:.-+< <01+36-;; <7 )6 7887:<=61<A .7: ;0788-:; <7 81+3 =8 ) .:-;0 5-)4 16 *-<?--6 5);<-: !744 , %1-<6)5-;- .)>7=:1<-; .:75 075- welcomed into a the ‘Roll’d family’, a community of likeminded *:7?;16/ <0- )1;4-; 8)+3)/-, /:)* )6, /7 5-)4; .7: 4)<-: individuals and extension of the Hoang’s family heritage. )6, ,-41+17=;4A :-.:-;016/ !744 , +-, #-); )6, #7 +7584-<- A7=: :74416/ :1<=)4 +=;<75-:; +)6 %1-<6)5-;- +-, 7K-- 8=:+0);- .=;; .:-- )6, 5-;; .:-- !1+- )8-: !74416/ Having adopted their parents strong work ethic and appreciation #:)A; )>)14)*4- 16 !744 , %1-<6)5-;- ;<7:-; )6, 76416- 764A for Vietnamese culture has meant the Roll’d Vietnamese team 7? <0- 7887:<=61<A <7 <)3- 075- <0- .:-;0 <);<- 7. %1-<6)5 have fostered a working environment built on patience, empathy, 1; -4->)<-, <7 <0- 6-@< 4->-4 ?1<0 !744 , ; )=<0-6<1+ %1-<6)5-;- 7=6,-, )6, 4-, *A )7 7)6/ !744 , %1-<6)5-;- forgiveness, compassion, as taught in the home by the Hoang parents.+76<16=-; <7 1,-6<1.A 6-? ?)A; 7. -60)6+16/ )6, ;15841.A16/ 8)6<:A 1<-5; )6, +76,15-6<; )>)14)*4- .7: 8=:+0);- 16 74-; ;=8-:5):3-<; )6, !744 , %1-<6)5-;- ;<7:-; 6)<176?1,- <0- ,-41>-:A )6, )++-;;1*141<A 7. .:-;0 <)3-)?)A 78<176; <0)< ):- 67? )>)14)*4- .7: ' )< 075- 10 BUSINESS FRANCHISE MAGAZINE

!744 , %1-<6)5-;-

JOIN TH

ISE FAMI

UNPA YOUR FR CKING ANCHISE FINANCE OPTION S FRAN PRIMED CHISING SMAL TO LEAD RECOVEL BUSINESS RY IN 20 22

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www.businessfranchiseaustralia.com.au 62 | 2 0 2 2 FR A NCHISE DIRE C T O RY

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FRANCH

BUSINESS FRANCHISE MAGAZINE 11

Franchise Listings Categories AUSTRALIA Accounting & Financial Services............................................ 64 Advertising & Marketing............................................................ 65 Aged & Disability Care Services............................................... 65

Trades & Services......................................................................... 84 Travel . ............................................................................................ 85 Vending............................................................................................ 85 Workplace Health & Safety....................................................... 85

Apparel .......................................................................................... 65 Automotive Products & Services............................................ 65 Beauty Products & Services..................................................... 67

NEW ZEALAND

Building Products & Services.................................................. 67

Accounting & Financial Services............................................ 86

Business Services......................................................................... 69

Advertising & Marketing............................................................ 86

Children’s Products & Services.............................................. 70

Automotive Products & Services............................................ 86

Cleaning Services......................................................................... 71

Beauty Products & Services..................................................... 86

Clothing Alterations & Dry-Cleaning.................................... 71

Building Products & Services.................................................. 86

Computer Products & Services............................................... 72

Business Services......................................................................... 87

Distribution & StoRage............................................................... 72

Children’s Products & Services.............................................. 88

Educational & Training............................................................... 72 Electrical Safety Testing.......................................................... 72 Employment Personnel Services............................................. 72 Entertainment .............................................................................. 73 Event Party Products & Services............................................ 73 Food – Bakeries............................................................................. 73

Cleaning Services......................................................................... 88 Computer Products & Services............................................... 89 Contract Cutting Services....................................................... 89 Distribution & Storage............................................................... 89 Educational & Training............................................................... 89

Food – Coffee & Cafes................................................................. 73

Entertainment .............................................................................. 89

Food – Restaurants & Dining..................................................... 74

Food – Bakeries............................................................................. 89

Food – Retail ................................................................................. 75

Food – Coffee & Cafes................................................................. 89

Food – Takeaway............................................................................ 76

Food – Restaurants & Dining..................................................... 90

Hairdressing.................................................................................. 77

Food – Retail ................................................................................. 90

Health & Fitness............................................................................ 77

Food – Takeaway............................................................................ 90

Home Based Businesses............................................................... 78

Hairdressing.................................................................................. 92

Home Services................................................................................ 78

Health & Fitness............................................................................ 90

Hotels, Motels & Apartments . ................................................ 79

Home Services................................................................................ 91

Internet........................................................................................... 79

Hotels, Motels & Apartments . ................................................ 91

Landscaping & Gardening.......................................................... 79 Mobile Franchises........................................................................ 79 Pet Stores, Products & Services............................................. 80 Photography.................................................................................. 80 Pool & Spa . .................................................................................... 80 Printing & Copying....................................................................... 80 Real Estate & Property Services.............................................. 81

Landscaping & Gardening.......................................................... 91 Mobile Franchises........................................................................ 91 Pool & Spa . .................................................................................... 91 Printing & Copying....................................................................... 91 Real Estate & Propert y Services............................................. 92 Recreation & Leisure.................................................................... 92

Recreation & Leisure.................................................................... 81

Rent or Hire.................................................................................... 92

Rent or Hire.................................................................................... 81

Retail ............................................................................................... 92

Retail................................................................................................ 82

Travel . ............................................................................................ 93

Signs & Graphic Services........................................................... 84

Vending........................................................................................... 93

Telecommunications................................................................... 84

Workplace Healt h & Safety..................................................... 93 2 0 2 2 F R ANCHIS E DIRECTORY | 63

AU S T R A LI A N f ra nchise lis ting s accounting & financial services

DESTINY FINANCIAL SOLUTIONS Phone: 1300 693 378 EXPENSE REDUCTION ANALYSTS Level 11, 301 George Street Sydney NSW 2000 Phone: 02 8014 8852 EXPRESS BOOKKEEPING 4/130 Oxley Central, Oxley Station Road Oxley QLD 4074 Phone: 07 3379 7174

ANZ Mobile Lending Level 7/833 Collins Street, Docklands VIC 3008 Contact: North: Sally Nathan Senior Acquisition Manager Phone: 0412 010 567 South: Shane Rose Senior Acquisition Manager Phone: 0481 007 663 Email: anzmobileledning@anz.com Website: https://mobilelending.anz.com/ Business description: At its core, the Mobile Lending business is about providing a personalised lending service to customers to help them achieve what is important to them. ANZ’s mission is to shape a world where people and communities thrive, and ANZ Mobile Lending is a key driver to achieving this success. Being a franchised representative of the ANZ brand means you can run your own business with the security of a big brand behind you. ANZ Mobile Lending’s customer service proposition offers customers the ease and convenience of having a lender visit them at a time and place that suits. While you may be working out of hours at times, being your own boss means having greater control over your working schedule to suit your lifestyle. The most rewarding part of the business is being able to help customers achieve their goals whether they want to buy their own home or build wealth with an investment property. As your customers continue their journey in life, your business grows alongside them continuing to offer ANZ’s banking and lending services as and when they need it. Year established: 2004 AUSSIE HOME LOANS Level 28, 225 George Street Sydney NSW 2000 Phone: 02 8297 0000 AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186 Bank of Queensland (BOQ) GPO Box 898 Brisbane QLD 4001 BOOKWIZ BOOKKEEPING Ground Floor, 12 Old Collier Road Morley WA 6062 Phone: 1800 218 112 Busy Bookkeeping GPO Box 898 Brisbane, 4001 Capital Trust Locked Bag 7500 McMahons Point NSW 2060 Phone: 1800 131 507 CITIWIDE FRANCHISING Level 5, 278 Collins Street Melbourne VIC 3000 Phone: 1300 732 630 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 Phone: 1300 362 436

64 | 2 0 2 2 FR A NCHISE DIRE C T O RY

EZYACCOUNTS Level 15, Corporate Centre, 2 Corporate Centre 2 Corporate Court, Bundall, QLD, 4217 Phone: 1300 313 397

MAS TAX ACCOUNTANTS 267 Nepean Highway Edithvale VIC 3195 Phone: 1300 627 829 MORTGAGE CHOICE Level 10, 100 Pacific Highway North Sydney NSW 2060 Phone: 1300 650 330 MORTGAGE HOUSE Level 34, 101 Miller Street North Sydney NSW 2060 Phone: 133 144

FIFO CAPITAL L16, 390 St Kilda Road, Melbourne Vic 3004 Phone: 1300 852 556

RAMS

FIRST CLASS ACCOUNTS Suite 301/237 Scottsdale Drive Robina QLD 4226 Contact: Graeme Charlton Phone: 07 555 38200 or 1800 118 611 Email: info@firstclassaccounts.com or recruitment@fcfg.com.au Website: www.firstclassaccounts.com Business description: First Class Accounts is Australia’s largest bookkeeping franchise. Our franchisees collectively service around 10,000 businesses throughout Australia and take pride in delivering a range of services helping small-medium sized businesses work smarter through the delivery of accurate, compliant bookkeeping services. You will receive extensive on-going training in our proven systems as you establish your own bookkeeping business from our dedicated business support manager, dedicated marketing department and dedicated technical team. Membership: Franchise Council of Australia Year established: 2000 Number of franchise outlets: 160 Franchise business establishment fee: $45,000 + gst. Finance available to approved applicants. Training & support: 9 week induction training followed by 13 week marketing and business launch program, totalling 22 weeks of training and support. Plus unlimited ongoing business, marketing and technical support throughout your franchise term. Locations available: Australia nationwide FIRST CLASS CAPITAL Suite 8, 34 - 36 Glenferrie Drive Robina QLD 4226 Phone: 1800 852 556 H&R BLOCK PO Box 147 Thornleigh NSW 2120 Phone: 02 9483 3200 JIM’S BOOKKEEPING Phone: 131 546 JIM’S FINANCE PROFESSIONALS Phone: 131 546 Money Quest Level 5, 278 Collins Street Melbourne VIC 3000 1300 886 100

Level 12, 321 Kent Street Sydney NSW 2000 Contact: National Franchise Recruitment Manager Phone: 1800 616 082 Email: franchising@rams.com.au Website: www.RAMS.com.au/franchising/ Business description: RAMS is a recognised, iconic brand – we’ve helped hundreds of thousands of Australians buy their own home. RAMS is unique. Residential mortgages is all we do, which makes us experts at helping customers into their new home. • Build yourself a business for yourself but not by yourself • Strong upfront and trail commission • Powerful online and TV presence • Designate territory • Owned by Westpac, Australia’s oldest company • Ongoing training and development • Build your own successful and motivated team • Support your local community • Enjoy the comraderie of a large RAMS family Year established: 1991 Number of franchise outlets: 50 Initial franchise fee: $35,000 + GST Training & support: Ongoing training and development. Locations available: Territories available across the country. RESI MORTGAGE CORPORATION Phone: 1800 754 758 SHOEBOX BOOKKEEPING PO Box 426 Varsity Lakes QLD 4227 Phone: 1300 653 583 SMALL BUSINESS ACCOUNTING PO Box 2582 Rowville VIC 3178 Phone: 1300 843 354 SMARTER ADVISORY AND ACCOUNTING PO Box 104 Churchill VIC 3842 Phone: 1300 843 354 SMARTLINE Level 17, 309 Kent Street Sydney, NSW, 2000 Phone: 131 497 STRATTON FINANCE 12 Electronics Street Eight Mile Plains, QLD, 4113 Phone: 1300 787 288 SUCCESS TAX PROFESSIONALS 6/50 Ladner Street O’Connor WA 6163 Phone: 08 9337 4440

Aged and Disability Care Services

The Accounting and Tax Service for Small Business

TaxAssist Accountants Level 14, 275 Alfred Street, North Sydney, NSW 2060 Phone: 1300 513334 Contact: Mandy Sigaloff Email: recruitment@taxassistau.com.au Website: www.taxassistfranchise.com.au Business description: TaxAssist Accountants was founded in the UK in 1995 to bring first class professional accounting services to the small business owner. We have over 270 franchisees Worldwide and shop fronts and offices across Queensland, New South Wales, WA and Victoria. We can provide Tax Licence supervision for qualified accountants who join us as Franchisees, as well as an enhanced business growth program for franchisees with a current practice looking to expand. Year established: 1995 Number of franchise outlets: 276 Worldwide Initial franchise fee: $60,000 + GST Investment required: POA Training & support: Full training, technical and business support with comprehensive online and offline marketing Locations available: Across Australia TAX STORE Suite 1, Level 2, 27 Grange Road Cheltenham VIC 3192 Phone: 1300 367 594 THE BOOKKEEPING NETWORK 90 Woodhall Street Stirling WA 6021 Phone: 08 9349 9189 THE INTERFACE FINANCIAL GROUP Phone: 1300 957 900

Advertising & Marketing AARROW ADVERTISING Phone: 0415 159 434 FOUNDATION WORKS PO Box 66 Pyrmont NSW 2009 Phone: 02 8093 8050 MAILPOST 8/87-89 Boundary Rd, Peakhurst, NSW, 2210 Phone: 1300 624 576 PINSOURCE 11 Myrtlebank Terrace Stonyfell SA 5066 Phone: 08 8364 3220 RED ENERGY PROMOTIONS 5/25 Premier Cct Warana, Queensland 4575 Phone: 1300 325 977 UTTER PROFESSIONALS PO Box 3083 Bundeena NSW 2230 Phone: 02 9523 9888

“Although each franchise business is different, the financial basics are essentially the same.” Steve Seddon

APPARAL

AFEA AGED CARE Level 6/11 Help St Chatswood NSW 2067 1300 651 133

BIZ GEAR 3/16 Macquarie Place Boronia, 3155, VIC Phone: 0401 218 081

CAPITAL GUARDIANS 10/585 Little Collins St Melbourne VIC 3000 03 9008 9992

HIP POCKET WORKWEAR & SAFETY 27-31 Kennedy Street East Bendigo VIC 3550 Phone: 03 5441 6445

Home Caring 4/327 Woodpark Rd, Smithfield NSW 2164 1300 875 377

FULLY PROMOTED BRAND APPAREL Phone: 1300 203 370

HOME INSTEAD SENIOR CARE Level 10, 9 Sherwood Road Toowong QLD 4066 Phone: 07 3703 3100

TOTALLY WORKWEAR ASHMORE Shop 6/542 Olsen Ave, Ashmore QLD 4214 Phone: 07 5597 2488 Totally WorkWear Burleigh 2/20 Kortum Dr Burleigh Heads, QLD 4220 Phone: 07 5610 4025 Totally WorkWear Nerang 2/50 Spencer Road Nerang QLD 4211 Phone: 07 5502 1386

I N - H O M E , S O C I A L & L I F E S T Y L E S U P P O RT

Just Better Care Level 3, 43-45 East Esplanade Manly NSW 2095 Contact: Andrew Lyme Phone: 0459 654 146 Email: andrew.lyme@justbettercare.com Website: www.justbettercarefranchise.com Business description: Just Better Care is Australia’s leading franchised provider of In-Home aged and disability support services. The Community care sector generates over $43b in revenue per annum, with a projected growth rate of 6.4% per annum over the next 5 years. With the population aged over 65 years predicted to reach 20% of the entire AUS population by 2045, this sector is driving the demand of people looking to receive care of all types in their own home. Passionate about supporting people to live in their own homes, we provide a wide range of services including nursing, domestic assistance, respite, palliative, home cleaning, companionship, transport, social and lifestyle, shopping, meal prep, plus much more. Year established: 2005 Number of franchise outlets: 40+ territories Initial franchise fee: $70,000 Investment required: $150,000 - $250,000 Training & support: Comprehensive on-boarding program provided Locations available: Franchise territories available in Perth, Adelaide, Melbourne, Tasmania and Northern Territory. MEDIMART 1300 633 063 PEARL HOME CARE 303 Oriel RD Heidelberg West VIC 3081 Phone: 1300 030 356 RIGHT AT HOME AUSTRALIA 1/101 Annerley Road Woolloongabba, Brisbane QLD 4102 Phone: 1300 363 802

Totally WorkWear Oxenford 2/8 Leo Graham Way Oxenford QLD 4210 Phone: 07 5601 6525 Totally WorkWear Tweed 3b/32 Greenway Dr Tweed Heads South NSW 2486 Phone: 07 5523 4522

Automotive Products & Services A1 MOBILE RADIATORS Level 2, 327 Ferntree Gully Road Mt Waverly, 3149 VIC Phone: 03 8878 1111 AUS-DENT 2/14-16 Birkett Place Geelong VIC 3220 Phone: 03 5223 1128 AUTOBARN Level 2, 327 Ferntree Gully Road Mt Waverly VIC 3149 Phone: 03 8878 1111 AUTO BODY CAPTAIN 33/49-51 Mitchell Road Brookvale NSW 2100 Phone: 0433 970 462 AUTO KLENE 1/83 Merrindale Drive Croydon VIC 3136 Phone: 1800 001 207 AUTO MASTERS AUSTRALIA PO Box 1517 Applecross WA 6953 Phone: 08 9316 1117 AUTO ONE AUSTRALIA Unit 1/40 Carrington Road Castle Hill NSW 2154 Phone: 02 8845 1111 AUTO PRO 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 BEAUREPAIRES Phone: 0401 145 683

SENIOR HELPERS – AUSTRALIA Level 3 Suite 5, 63-65 Cameron Street Launceston, TAS, 7250 Phone: 1300 243 2273

BOB JANE T-MARTS 1/473 Williamstown Road Port Melbourne VIC 3207 Phone: 03 9877 7678

SIMPLY HELPING B3, Level 1, 459 Toorak Road Toorak, 3142, VIC Phone: 9296 2121

BRAKES PLUS 14 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9636 2 0 2 2 F R ANCHIS E DIRECTORY | 65

AU S T R A LI A N f ra nchise lis ting s BRIDGESTONE SELECT 196 Greenhill Road Eastwood SA 5063 Phone: 08 8206 0200

MIDAS AUTO 76-92 Station Street Nunawading VIC 3131 Phone: 13 MIDAS (6432)

CAR CARE AUSTRALIA PO Box 116 Floreat WA 6014 Phone: 1300 227 227

MINI-TANKERS AUSTRALIA PO Box 399 Turramurra NSW 2074 Phone: 02 9440 5544

CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548

MOBILE PLASTIC & VINYL REPAIRS 3/16 Veronica Street Capalaba QLD 4157 Phone: 07 3245 2055

CARGROOMERS PO Box 6067 Yatala QLD 4207 Phone: 07 3807 7577

MOTIVITY FRANCHISING Phone: 0425 239 863

CITY DISCOUNT TYRES (SA/WA) 98 Erindale Road, Balcatta WA 6021 Phone: 08 9344 3419 CLUB ASSIST Eagle House, Level 8, 473 Bourke Street Melbourne, Victoria 3000 Phone: 03 9797 8600 COLOR TECH SYSTEMS 1/221 Eastern Valley Way Middle Cove NSW 2068 Phone: 1800 727 282 COOPER AUTOMOTIVE PO Box 886 Rosny Park TAS 7018 Phone: 1300 15 15 55 CUSTOM CAR CARE 6/73 Dobney Avenue Wagga Wagga NSW 2650 Phone: 02 6925 4741 ENDRUST PTY LTD 163 Pacific Highway Coffs Harbour NSW 2450 Phone: 02 6652 4298 EUROPCAR Phone: 03 9330 6178 FIXZIT AUSTRALIA Unit 1, 101 Jijaws Street Sumner Park QLD 4074 Phone: 1300 726 806

NANOTEK CAR CLEANING PO Box 375 North Richmond NSW 2754 Phone: 1800 Nanotek (626 683) NATRAD RADIATORS & AUTO AIR 252-256 Hammond Road Dandenong South VIC 3175 Phone: 03 9795 1255 NEW LIFE REPAIR SERVICES Unit 5/634-644 Mitcham Road Vermont VIC 3133 Phone: 03 9873 7745 NISSAN MOTOR COMPANY Locked Bag 1450 Dandenong South VIC 3164 Phone: 03 9797 4111 NO WET WATERLESS CARCLEAN Phone: 0422 568 030 NOVUS AUSTRALIA Unit 1, 2 Jenner Street Nundah QLD 4012 Phone: 07 3625 2400 OPPOSITE LOCK 592 Whitehorse Road Mitcham VIC 3132 Phone: 03 9873 8279 OZZY TYRES Unit 1-3/200 Hoxton Park Road Hoxton Park NSW 2170 Phone: 02 9825 0355

FLUIDRIVE AUTOMATIC TRANSMISSIONS Phone: 03 5447 9991

PEDDERS SUSPENSION 6 Bridge Road Keysborough VIC 3173 Phone: 03 9706 3500

GASPOWER 408 Newcastle Street Perth WA 6000 Phone: 08 9227 9013

PIRTEK FLUID SYSTEMS 3-7 Garling Road Kings Park NSW 2148 Phone: 02 8822 9000

GEOWASH Level 3, Suite 307, 620 St Kilda Road Melbourne VIC 3004 Phone: 1300 CARWASH

PRO-AXLE AUSTRALIA 3G, 49 The Northern Road Narellan NSW 2567 Phone: 02 4647 1867

GLASS TECHNOLOGY 3/42 Kayleigh Drive Buderim QLD 4556 Phone: 0402 755 887

RENT 2 OWN CARS AUSTRALIA 203 Brisbane Road Mooloolaba QLD 4557 Phone: 0439 628 765

GOODYEAR AUTOCARE 82 Dandenong Road West Frankston VIC 3199 Phone: 13 23 43

RUST FREE (AUSTRALIA) 20 Unwin Street Moorooka QLD 4105 Phone: 07 3892 4992

IAN DIFFEN THE TYRE FACTORY (WA) 65 Howe Street Osborne Park WA Phone: 08 9444 1122

“Once a franchisee has chosen a particular brand and franchise system and wishes to progress further with enquiries, the first question to ask is whether the franchisor belongs to the Franchise Association of New Zealand (FANZ).”

JAX TYRES Locked Bag 2300 St Leonards NSW 1590 Phone: 02 9964 4000 JIM’S CAR CLEANING Phone: 131 546 MAGIC HAND CARWASH 15 Hood Street Collingwood VIC 3066 Phone: 03 9419 7419 66 | 2 0 2 2 FR A NCHISE DIRE C T O RY

Stewart Germann

RYCO 24•7 99 Calarco Drive, Derrimut 3026 Phone: 1300 111 247 Email: sales@ryco247.com Website: www.ryco247.com Business description: RYCO 24•7 is offering motivated individuals, partners, or current business owners the opportunity to be in business for themselves, but not by themselves, utilising the successful RYCO 24•7 business model. As a business model, RYCO 24•7 has been proven in Australia and New Zealand with a network of Service Centre and Mobile Connector Specialists servicing customers across various industries, including: construction, manufacturing, transportation, mining, marine, waste and recycling, agriculture, forestry and much more. Year established: 1989 Number of franchise outlets: 32 Investment required: $60K - $300K Training & support: Nationally Accredited Training is Provided Locations available: Nationally. SELECT CLEANING Suite 441, 29 Smith Street Parramatta NSW 2150 Phone: 1800 153 483 SHINE HAND CAR WASH 20 Manningham Road Bulleen VIC 3105 Phone: 9850 3888 SNAP-ON TOOLS (AUSTRALIA) PO Box 6077 Blacktown NSW 2148 Phone: 1800 762 766 SPEEDLINER AUSTRALIA 429 Frenchville Road Frenchville QLD 4701 Phone: 07 4961 1290 SUPERFINISH EXPRESS PO Box 85 Redcliffe QLD 4020 Phone: 07 3284 8055 THE CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 THE TYRE FACTORY 69-71 Lonsdale Street Dandenong VIC 3175 Phone: 03 8710 8973 TINT A CAR 275 Canterbury Road Canterbury VIC 3126 Phone: 03 8809 2700 TOUCH UP GUYS Unit 4, 8-10 Hampton Road Burleigh Heads QLD 4220 Phone: 07 5522 0039 TOWFIX PO Box 1056 Roma QLD 4455 Phone: 0437 829 882 WHAT SCRATCH? Phone: 1300 BUFFED (1300 283 333) ULTRA TUNE Unit 15, 762 Toorak Road Glen Iris VIC 3146 Phone: 03 9815 9200

“Accountants usually charge a monthly fee for their services.”

NADS LASER CLINIC 29-31 Solent Cct Baulkham Hills NSW 2153 Phone: 1300 850 106

Kate Groom UTICOLOR PO Box 312 Geelong Victoria 3220 Phone: 03 5256 1012 VIP CAR CARE Phone: 1300 847 338 WHEEL CHANGE U 3/69 Pendlebury Road Cardiff NSW 2285 Phone: 02 4953 7771

“Research by the Franchise Relationships Institute shows franchisees who operate multiple units, now generate over 50% of Australian franchise sector revenue.” Brian Keen

Beauty Products & Services

NIRVANA BEAUTY Phone: 0413 564 565

Ella Baché 2-4 Lambs Road, Artarmon NSW 2064 Contact: Franchise Department Phone: 1800 789 234 Email: franchiseadmin@ellabache.com.au Website: www.ellabachefranchise.com.au Business description: Now in our third generation of family ownership, Ella Baché boasts the country’s largest beauty franchise network with our products and services available in over 140 doors nationwide. As a proven franchise model, we invite you to experience the success of an established, market leading skincare brand that is constantly evolving through product research, advanced techniques and commitment to education. Membership: FCA Year established: 1954, began franchising 2002 Number of franchise outlets: 71 Investment required: $150k – $350k Training & support: Initial onboarding and training as well as ongoing expert training, business and marketing support. Locations available: Please contact.

ALPHA-H CONCENTRATED SKINCARE PO Box 905 Oxenford QLD 4210 Phone: 07 5529 4866

EVOLUTION LASER CLINICS Phone: 02 8014 7878

ALIVE CLINICS 482 Toorak Rd Toorak VIC 3142 Phone:1300 329 953

ENDOTA SPA 475 Moorooduc Highway Moorooduc VIC 3933 Phone 03 5971 8700

ARBONNE INTERNATIONAL- AUSTRALIA L1/6 Eden Park Dr Macquarie Park NSW 2113 Phone: 1800 650 760

ESSENTIAL BEAUTY 4/550 Churchill Road Kilburn SA 5084 Phone 0404 088 946

AUSTRALIAN SKIN CLINICS 87-89 Upton Street Bundall QLD 4217 Phone: 07 5509 0000

GET THREADED PO Box 1313 Buddina QLD 4575

BRAZILIAN BEAUTY 10 Albion Road Albion 4081 QLD Phone: 07 3357 4081

HAIRFREE Phone: 0433 539 448 HOLISTIC GROUP Phone: 07 3229 5820

BRAZILIAN BUTTERFLY AUSTRALIA 5/23 Kelletts Road Rowville VIC 3178 Phone: 03 9756 5700

IBROW THREADS Level 1, Opposite Big W, Bunda St Canberra ACT 2601 Phone: 0405 432 187

BUSH ESSENTIALS 121 Sugar Rd Maroochydore QLD 4558 Phone: 07 5400 2087

JC UNIQUE BEAUTY AND LASER CLINIC 295 Springfield Road Nunawading VIC Phone: 03 9894 0388

CITY CAVE 102/2 Natura Rise Baulkham Hills NSW 2153 Phone: 02 8320 6199

JEUNESSE GLOBAL Phone: 1800 104 833

CYROCLINICS AUSTRALIA Ground Floor, Suite G02/71 Longueville Rd Lane Cove NSW 2066

“When considering a franchise in which to invest in 2022, don’t forget to ask franchisors questions about how they supported their franchisees during the height of the pandemic.” Jaon Gherke

JUST LASHES PO Box 592 Warners Bay NSW 2282 Phone: 1300 790 898 LASER CLINICS AUSTRALIA Level 2, Unit 21 39 Herbert Street St Leonards NSW 2065 Phone: 0400 303 272 MAX THERAPY 347 Chapel St South Yarra VIC 3141 Phone: 03 9827 7764 THE SKINCARE COMPANY Lot 1/24-28 Raptor Pl South Geelong VIC 3220 Phone: 0450 772 935

RESTORED BEAUTY GETAWAYS Suite 1/2 Braid Street Perth WA 6000 Phone: 1300 4RBG (472 428) RESULTS LASER CLINIC 97 Macquarie Street Parramatta NSW 2150 Phone: 1300 722 432 TECHNO TAN Unit 1, 41 Biscayne Way Jandakot WA 6164 Tel: 08 9412 3000 THE NATURAL WAY PO Box 8300, Gold Coast Mail Centre Bundall Qld 9726 Phone: 07 5527 3355 UNIQUE LASER Phone: 0439 094 068 ZUBIAS THREADING 3/20 Signal Terrace Cockburn Central WA, Perth, 6164 Phone: 1300 814 041

Building Products & Services 1800PAINTER Phone: 1800 724 683 4 SEASONS GUTTER PROTECTION Unit 23, 63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 ADENBROOK HOMES Suite 6 Lang Parade Milton QLD 4064 Phone: 07 3028 9500 ADVANCED NATIONAL SERVICES PO Box 1572 Eagle Farm QLD 4009 Phone: 1300 712 978 AUSSIE SKIP BAGS 83 Enterprise Street Kunda Park QLD 4556 Phone: 1300 586 548 AUSTRALIAN DIAL-A-DIGGER Phone: 1300 234 443 AUSTRALIAN HOT WATER 12/23-31 Bowden St Alexandria NSW 2015 Phone: 02 9698 8922 AUSTRALIAN PAVING CENTRE Phone: 1800 191 131 BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171 BEAUMONT TILES 225 Marion Road Marleston SA 5033 Phone: 08 8292 4444 BLYGOLD AUSTRALIA 1/26-28 Octal Street Yatala QLD 4207 Phone: 1300 271 115 BRAMALCO Phone: 13 61 15 CAVALIER HOMES 2/1-15 Lexington Road Underwood QLD 4127 Phone: 1300 2282 5437 2 0 2 2 F R A NCHIS E DIRECTORY | 67

AU S T R A LI A N f ra nchise lis ting s CONCRETE TAXI 16/67 Depot Street Banyo QLD 4014 Phone: 1300 880 955

G.J. GARDNER HOMES PO Box 2053 Noosaville QLD 4567 Phone: 07 5440 5440

N-HANCE PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 957 811

DAVID REID HOMES 3/3974 Pacific Hwy Loganholme, Brisbane QLD 4219 Phone: 1800 09 59 49

GLOBAL SAFE TECHNOLOGIES AUSTRALIA 26 Hassall Street Smithfield NSW 2164 Phone: 1300 668 620

OUTSIDE CONCEPTS Phone: 08 8370 9523

GOOP GUYS 2/8 Newing Way Caloundra QLD 4551 Phone: 1300 MR GOOP (1300 67 4667)

deckseal PO Box 4093, Burwood East VIC 3151 Contact: Danielle Burgess Email: admin@deckseal.com.au Website: https://deckseal.com.au/ Business description: Now is the time to buy into the home improvement market! Join the largest deck and timber restoration and preservation specialists in Australia. We undertake a wide range of projects including decking, cladding, screens, fences, seats, handrails, posts, outdoor furniture, planter boxes and garden edges and service Residential and Commercial properties. Low start up cost, mobile business, and a proven established model – it is the perfect opportunity. With common benefits including instant brand recognition in an established market, set supplier contacts and a support network of your franchisor and fellow franchisees, buying into an already established business model is a tempting proposition for many! With a continual flow of enquiries, repeat business and an overwhelming demand for our services, we just cannot keep up. DeckSeal currently has territories available in NSW, QLD, WA, SA and TAS. Franchises offer the independence of small business ownership supported by the benefits of a big business network. Membership: FCA & AIG Year established: 2018 first franchise Number of franchise outlets: 16 Initial franchise fee: $33,000 +GST Investment required: $65,000 +GST (Inc Franchise fee + vehicle) Training & support: Training hands on, onsite with Deckseal Master Franchise 4 weeks. Locations available: QLD, SA, WA, TAS, NSW, ACT DIAL-A-DIGGER 128b Tolley Road St Agnes SA 5097 Phone: 1300 234 443 DIXON HOMES 1821 Ipswich Road Brisbane QLD 4106 Phone: 1300 10 10 10 DREAM DOORS 26A Alfred Street Milsons Point NSW 2061 Phone: 1800 373 263 EMAC CONSTRUCTIONS 1 Expo Court Mount Waverley VIC 3149 Phone: 03 9558 9881 ENERGIS 17 McClure Road Kensington Melbourne VIC Phone: 1300 782 217 FAIR DINKUM SHEDS Suite 101, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 07 08 07 68 | 2 0 2 2 FR A NCHISE DIRE C T O RY

PROTECT-A-WINDOW PO Box 359 Paradise Point QLD 4216 Phone: 1300 306 710

GRANITE TRANSFORMATIONS Phone: 1300 306 666

PY FENCING 68 Brunel Road Seaford VIC 3198 Phone: 03 9238 0400

GRIP GUARD 435-437 Nepean Highway Frankston VIC 3199 Phone: 1300 304 747

QUICKLOCK PARTITIONS Unit 21, 348 Victoria Road Malaga WA 6090 Phone: 08 9248 9831

GROUT PRO Unit 5/2 Kohl Street Upper Coomera QLD Phone: 1800 822 459

RED BUILDING PO Box 6111 Mooloolah QLD 4553 Phone: 07 5494 7117

GROUT PERFECT Phone: 1300 002 504

REFRESH RENOVATIONS L15, 60 Station Street East Parramatta NSW 2150 Phone: 1800 336 033

HARDWARE2SITE PO Box 1055 Thuringowa Central QLD 4817 Phone: 1300 685 687 HOTONDO HOMES PO Box 354 Moorabbin VIC 3189 Phone: 1800 677 156 HOUSPECT FRANCHISING SYSTEMS Phone: 08 8344 2590

RESIDENTIAL GARAGE DOORS Phone: 1300 202 808 ROOF SEAL 43 Grove Avenue Marleston SA 5033 Phone: 1300 367 070

JIM’S BUILDING INSPECTIONS Phone: 131 546

SHED BOSS Suite 101, Vue 1 Centennial Drive Campelltown NSW 2560 Phone: 1300 743 326

JIM’S BUILDING MAINTENANCE Phone: 131 546

SHEDS N HOMES Phone: 1800 76 47 64

JIM’S DIGGERS Phone: 131 546

SMITH & SONS RENOVATIONS & EXTENSIONS PO Box 1310 Mooloolaba QLD 4557 Phone: 1300 787 577

JIM’S FENCING Phone: 131 546 JIM’S FLOORS Phone: 13 1546 JIM’S PAINTING Phone: 131 546

STORYBOOK COTTAGES 42 Norman Avenue Frankston South VIC 3199 Phone: 03 9787 5500

JIM’S PAVING Phone: 131 546

SOL HOME IMPROVEMENTS Suite 110, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 765 765

JIM’S PERGOLAS Phone: 131 546

SPANLINE HOME ADDITIONS Phone: 02 6685 8088

JIM’S ROOFING Phone: 131 546

STEEL BUILT Unit 5/621 Alderley Street Toowoomba QLD 4350 Phone: 07 4637 2662

JIM’S SHADE SAILS Phone: 131 546 JIM’S SKIP BINS Phone: 131 546 LASER PLUMBING AND ELECTRICAL Suite 8/1020 Doncaster Road Doncaster East VIC 3109 Phone: 03 9842 1488 MEGASEALED BATHROOMS PO Box 195 Matraville NSW 2036 Phone: 1300 658 007 MENDABATH PO Box 3370 Joondalup WA 6027 Phone: 1300 885 865 MISTER PLY&WOOD Phone: 1300138771

SUSTAINABLE DIRECTIONS Innovation House, 1 First Avenue Technology Park Mawson Lakes Adelaide SA 5095 Phone: 0430 860 859 TAMAWOOD HOMES 1821 Ipswich Road Rocklea QLD 4106 Phone: 1300 101 010 THE CONCRETE CUTTER Phone: 0499 399 355 THE SHED COMPANY PO Box 5350 Gold Coast MC QLD 9726 Phone: 1800 821 033 THERMAWOOD PO Box 1007 South Melbourne VIC 3205 Phone: 0455 555 330

TOTALSPAN 74 Platinum Street Crestmead QLD 4132 Phone: 1300 868 257

AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186

TQ STONE PRODUCTS Phone: 1300 075 678

AWARD BOOKKEEPING COMPANY PO Box 262 Mt Evelyn VIC 3796 Phone: 1300 130 343

TRAXX CONSTRUCTION PRODUCTS 4/1 Rocklea Drive Port Melbourne VIC 3207 Phone: 1300 109 108 UNSCRATCH THE SURFACE 435 Nepean Highway Frankston VIC 3199 Phone: 1300 500 408

BARTERCARD AUSTRALIA Level 1/121 Scarborough Street Southport QLD 4215 Phone: 1300 227 837

VIP LIGHTING Phone: 1300 30 50 99

BATTERY ZONE Shop 3/206 Princes Hwy Pakenham VIC 3810 Phone: 03 5940 1364

WET-SEAL MANAGEMENT PTY LTD PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 025 081

BBX PO Box 733 Gordon NSW 2072 Phone: 1300 937 229

ZANE SOLAR Phone: 02 9898 8600

BCI BUSINESS BROKERS Shop 3, 1 Alexander Street Crows Nest NSW 2065 Phone: 02 9439 3399

Business Services AAA UNIFORM CENTRAL U 22/756 Burwood Highway Ferntree Gully, 3156 Phone: 1300 308 220

BCMC SOLUTIONS Phone: 1300 69 80 40 BIG PADDLE CO PO Box 3152 Tuggerah NSW 2259 Phone: 02 4358 1900 COMPUTER TROUBLESHOOTERS Brendale, QLD Phone: 1300 28 28 78 CORDLESS FILTER MACHINE 546 Boundary Road Archerfield QLD 4108 Phone: 1300 236 236

Aramex Level 9, 491 Kent Street Sydney NSW 2000 Australia Phone: 1300 327 892 Email: fso@aramex.com.au Website: www.aramex.com.au Business description: Aramex is a leading courier and logistics company. We are the delivery partner of choice to more than 95,000 business customers, across Australia and the world. We began as Fastway Couriers more than 35 years ago and joined the global Aramex family in 2016. This international network offers us access to over 220 global destinations, while our approach to service remains locally focused. Across Australia and New Zealand, our more than 1,200 Courier Franchisees are owneroperators who are committed to providing convenient and customised service to their customers across 45 regional franchise areas. We offer our franchise partners an awardwinning system, world-class innovation, training and support to run their own rewarding business in their local communities. Year established: 1994 Number of franchise outlets: 29 Regional Franchises Initial franchise fee: Available upon application Investment required: Dependent on territory. Please visit our website to view the current opportunities Training & support: Extensive training and ongoing support is provided – no previous business experience required. Locations available: Territories available across Australia and New Zealand.

“Going in unprepared can lead to a declined application.” Phil Chaplin

EMBROIDME Unit 28, 56 Buffalo Road Gladesville NSW 2111 Phone: 1300 766 995 EXPRESS EMPLOYMENT SERVICES Level 5, 50 York Street Sydney NSW 2000 Phone: 02 8016 5400 FLORAL IMAGE 34 BEULAH ROAD NORWOOD, SA. 5067 Phone: 08 84680 664

INXPRESS 3/14 Burke Crescent, North Lakes QLD 4509 Phone: 1300 097 857 Fax: 1300 030 066 Email: sales.au@inxpress.com Website: www.inxpress.com.au Business description: InXpress is one of the world’s largest logistics franchisors. Our innovative proprietary shipping platform allows small to medium businesses to easily book and track their domestic and international shipments online, whist receiving local support from their freight consultant (franchisee). Our global buying power means that our franchisees can offer their customers great rates from a choice of world-class carriers such as DHL, TNT, Startrack and UPS. With 450+ franchises globally, operating in 14 countries, InXpress continues to grow its Australian footprint. A global leader with a proven franchise business model developed over 20 years, InXpress Australia is looking for motivated individuals, with a passion for business and sales, to join our thriving franchise network of freight consultants, with low investment and minimal risk. You’ll benefit from comprehensive training and ongoing coaching, an automated user-friendly system and established carrier partnerships, all fully supported by our experienced operations, coaching and service support teams. Awards: 2021 FCA Franchisor of the Year, 2021 Global Franchise Champion Award and 2021 Best White-Collar Franchise Award Membership: FCA Year established: 2009 Number of franchise outlets: 450+ franchisees globally Initial franchise fee: $64,950 +GST Training & support: All franchisees undergo 2 weeks of intensive business training with ongoing business coaching thereafter Locations available: Nationwide – non territory based.

FRANCHISE INSURANCE PO Box 207 Nunawading VIC 3131 Phone: 1300 123 300

JAYMAK - FOOD & BEVERAGE REFRIGERATION Level 10 Commercial Tower, 36 Marine Parade Southport QLD, 4215 Phone: 1300 529 625

GLASS ART AUSTRALIA 13 Davison Road Blakiston SA 5250 Phone: 08 8388 6477

International KEYRETURN 2/38 Oxford Close West Leederville WA 6007 Phone: 1300 250 162

GREEN CLEAN WHEELIE BIN Unit 39, 5 Ponderosa Pde Warriewood NSW 2103 Phone: 1300 550 523

LEADERSHIP MANAGEMENT AUSTRALIA 1/6 University Place Clayton VIC 3168 Phone: 1800 333 270

HR COACH PO Box 2292 Fortitude Valley QLD 4006 Phone: 1300 550 674

M2 COMMANDER Phone: 132 777

IBALANCE BUSINESS INSTITUTE 4 Queens Road Mt Pleasant WA 6153 Phone: 1300 422 526 ICMI PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 IMAGE GROUP 37/209 Toorak Rd, South Yarra, 3141 VIC Phone: 03 9824 0420

MAIL BOXES ETC (MBE) Suite 25, Level 16, 327-329 Pitt Street Sydney NSW 2000 1800 556 245 MAIL PLUS Level 45/680 George Street Sydney NSW 2000 Phone: 1300 65 65 95 METROPOLITAN SHREDDING SERVICE Phone: 0418 966 067 MIL-TEK WASTE SOLUTIONS 7/58 Mahoneys Road Thomastown VIC 3074 Phone: 9547 8022 2 0 2 2 F R A NCHIS E DIRECTORY | 69

AU S T R A LI A N f ra nchise lis ting s OFFICEMAX Phone: 136 MAX (136 629)

THE BEST OF PO Box 951 Flagstaff Hill SA 5159 Phone: 08 8358 6112 THE CEO INSTITUTE Suite 1, Level 1 1632-1638 High Street Glen Iris VIC 3146 Phone: 03 8514 5000 THEXTON ARMSTRONG Phone: 0411 517 770

PACK & SEND Contact: Luke Martin Phone: +61 2 9822 5622 Email: franchise@packsend.com.au Website: www.packsend.com.au Business description: PACK & SEND is a technology driven retail eCommerce parcel business. We service the high growth parcel, freight and eCommerce fulfilment market. Our franchise is a Low Investment, High Profit Return business model that is proven scalable to a ‘multi-store’, multi-million sales revenue enterprise. Do you want to build a business 51/2 days a week servicing one of the world’s fastest growing markets? Contact us and learn more about our multiaward winning franchise business model. Membership: FCA Year established: 1993 Number of franchise outlets: 110 Initial franchise fee: $77,000 ex GST Investment required: Starting from $100,000 Training & support: 4 week induction training + ongoing training and support Locations available: Various locations & territories available nationally. PMA GLOBAL 1 Grady Crescent Erskine Park NSW 2759 Phone: 02 9629 0800 POSTNET Suite 8, 283 Little Alfred Street North Sydney NSW 2060 Phone: 1300 977 988 POWERFRONT Level 1, 285 Lennox Street Richmond VIC 3121 PRECISION BADGES PO Box 670 Morningside, QLD, 4170 Phone: 1300 223 437 RECRUITMENT VISION 117c Tapleys Hill Rd, Hendon, SA 5104 Phone: 1300 782 585 REGUS Levels 20. Tower 2 Darling Park Sydney NSW 2000 SMALL FISH BUSINESS COACHING 24 Carnarvon Street Brunswick VIC 3056 Phone: 02 5612 9836 SNAP Ground Floor, Bldg D 12 -24 Talavera Road North Ryde NSW 2113 Phone: 1300 167 032 or HO: 02 8870 5100 SUNBELT BUSINESS BROKERS North Head Sanctuary Bldg 3, 33 Scenic Drive, Manly NSW 2095 Phone: 02 8069 2300 THE ALTERNATIVE BOARD PO Box 5375 Manly, Queensland 4179 Phone: 0417 627 504

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XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101 YELLOW EXPRESS 57 Victoria Road Rozelle NSW 2039 Phone: 1300 935 569

Children’s Products & Services

INKY FEET Phone: 0418 911 037 JUMP! SWIM SCHOOLS Phone: 07 5646 5578 KIDZ ‘N SPORT Phone: 0434 870 507 KINDERDANCE 1800 034 562 KINDY DANCE TIME PO Box 574 Mount Lawley WA 6929 Phone: 1300 922 892 LITTLE KICKERS PO Box 947 Slacks Creek QLD 4127 Phone: 07 3388 1107 LOLLIPOP’S PLAYLAND & CAFÉ Phone: 03 9579 7493 MAGGIE MOO MUSIC info@maggiemoomusic.com.au.

ABC NURSERY HIRE Phone: 0431 209 883

MINDCHAMPS Phone: 02 9310 4077

ANIMALS ON THE MOVE 76 Collie Road Gembrook VIC 3783 Phone: 1300 760 354

MINI MAESTROS 21 Bridge Street Bulleen VIC 3105 Phone: 03 9850 5566

AUSTRALIAN BABY HANDS PO Box 1464 Noosaville BC QLD 4566 Phone: 02 8230 1513

MINI PARTY PEOPLE 18 Hewitt Street Cheltenham VIC 3192 Phone: 1300 006 464

BEGIN BRIGHT 20/8 Corporation Circuit Tweed Heads NSW 2486 Phone: 1300 234 462

OLD MACDONALDS’S TRAVELLING FARMS Phone: 0417 052 529

BIG FUN 1800 BIG FUN

OZ FUNLAND 2/11 Hollylea Rd Leumeah NSW 2560 Phone: 02 4626 7777

BRICKS 4 KIDS Phone: 0411 369 444

PYJAMA DRAMA PTY LTD Phone: 0423 497 080

CHIPMUNK’S PLAYLAND & CAFE 9-13 George Street Port Chalmers, Dunedin 9023 Phone: 03 5996 9887

PLASTER FUN HOUSE Phone: 03 5333 2977

CROC’S PLAYCENTRE Phone: 0459 064 546 EXPLORE & DEVELOP Suite 305/71 Longueville Rd, Lane Cove NSW 2066 Phone: 02 9451 0489 FLIP OUT – TRAMPOLINE ARENA Wotsp Building Level 3, 490 Northbourne avenue Dickson ACT 2606 FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 GECKO SPORTS Phone: 0417 159 807 or 1300 432 565 GRASSHOPPER SOCCER Phone: 1300 856 911 GYMBAROO Cotham PO Box 3095 Kew VIC 3101 Phone: 03 9817 3544 HENNY PENNY HATCHING PO Box 1376 Kenmore QLD 4069 Phone: 0402 853 213

PRECIOUS CARGO 79-83 Stephen Terrace St Peters SA 5069 Phone: 08 8363 5669 READY STEADY GO KIDS Suite 6, Level 1 210 Lower Heidelberg Road East Ivanhoe, VIC Australia 3079 Phone: 1300 766 894 SANDPIT PHOTOS 28/6 Jubilee Ave Warriewood NSW 2102 Phone: 02 9979 9334 SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 SOCCAJOEYS PO Box 4119 Kogarah Bay NSW 2217 Phone: 1300 781 735 SOCCER TIME KIDS 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 476 223 SPLASH SWIM SCHOOL Phone: 1800 775 274

HIRE FOR BABY 605 Keilor Rd Niddrie VIC 3042 Phone: 1300 363 755

SPORTS STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300

IMPRESSIONABLE KIDS Shop 43, 5 Faculty Close Smithfield QLD 4878 Phone: 07 4055 6946

TABATINGA PO Box 2318 Burleigh BC QLD 4220 Phone: 07 5587 9035

THE REAL LEARNING EXPERIENCE 15 Amethyst Dr Blackmans Bay TAS 7052 Phone: 03 6229 8302

CLEANTASTIC 32A/41-49 Norcal Road Nunawading VIC 3131 Phone: 03 9872 6933

TWINKLE TOE BABY HAND & FEET SCULPTURES Phone: 1300 78 11 55

COVERALL CLEANING CONCEPTS Suite 4, 861 Doncaster Road Doncaster VIC 3109 Phone: 1800 676 068

Cleaning Services

1300 Cleaning Group 2/34 Drake Avenue, Paradise Point, Qld 4216 Phone: 1300 10 12 13 Contact: Simon Elliott Email: franchising@1300cleaninggroup. com.au Website: 1300cleaninggroup.com.au Business description: 1300 Cleaning Group is a professional, high quality cleaning business dedicated to customer service and satisfaction with guarantees on workmanship. The group offers Roof cleaning, house washing, gutter cleaning and solar cleaning. Year established: 2013 Number of franchise outlets: 4 Initial franchise fee: $95K Training & support: 2 weeks full training on Gold Coast Locations available: Sunshine Coast south, Sunshine Coast north, Townsville, Cairns, Coffs Harbour, Newcastle, Sydney 2 regions, Melbourne 3 regions, Adelaide North, Perth 2 regions. 1300 4 WASTE Phone: 07 3341 8855 ACE CLEANING SERVICES 104 St Kilda Road St Kilda VIC 3182 Phone: 1300 505 848 AMAZING CLEAN Phone: 1300 138 150 AMC COMMERCIAL CLEANING 6 Keysborough Close Keysborough VIC 3173 Phone: 03 8769 6000 BEBRITE CLEANING Phone: 1300 131 664 BILLY BROWN CLEANING 21/2 Carmen Drive Carlingford NSW 2118 Phone: 1300 304 540 BIZZI BEEZ RESIDENTIAL CLEANING 1, 19 Jellico Drive Scoresby VIC 3179 Phone: 03 9720 4550 CHEM-DRY Unit 3, 30 Park Road Mulgrave NSW 2756 Phone: 1800 243 637 CLEAN GREEN STRATA 246 Parramatta Rd Stanmore NSW 2048 Phone: 1300 661 182 CLEANING WIZARD 8/27 Swift Way Dandenong South VIC 3175 Phone: 9706 6550 or 1300 303 098

CREEPY CRAWLEY PEST CONTROL Phone: 1800 814 199

JIM’S PRESSURE CLEANING Phone: 131 546 JIM’S WINDOW CLEANING Phone: 131 546 KANKLEAN 22 Sixth Avenue Burwood VIC 3125 Phone: 1800 212 428

DRYMASTER CARPET CLEANING Phone: 1300 662 188

KEEN TO CLEAN GROUP Suite A, Level 1/ 104 Burwood Road, Hawthorn, VIC- 3122 Phone: 1300 744 899

DUPLEX CLEANING MACHINES 8/177-181 Beavers Road Northcote VIC 3070 Phone: 1800 622 770

KENKLEEN WINDOW CLEANING PO Box 352 Balwyn VIC 3103 Phone: 1800 811 051

ECOMIST 25 Hargraves Place Wetherill park, NSW 2164 Phone: 1800 243 500

KLEENIT Unit 1, 524 Abernethy Road Kewdale WA 6105 Phone: 1800 255 336

ELECTRODRY 2/16 Mitchell Street Cardiff NSW 2285 Phone: 1300 768 727

OVENU PO Box 698 Willetton WA, 6155 Phone: 1300 683 681

EZICLEEN PO Box 283 Kilsyth 3137 Australia 1800 636 032

OZ BIN CLEANING Phone: 1300 651 165

FAB CLEANING SERVICES Phone: 7018 0740 FANTASTIC CLEANING 1300 333 247 FROGS HOUSE WASHING Phone: 02 9907 7780 GREEN CLEEN PO Box 1218 Dee Why NSW 2103 Phone: 1300 550 523 GRAHAMS HOME CLEANING CARE P.O. Box 7133 Loganholme Post Shop Qld 4128 Phone: 1300 134 035 HOUSEMAIDS FRANCHISES P.O Box 2020 Beenleigh, QLD 4207 Phone: 07 3807 7266 HOUSEPROUD CLEANING Suite 220/20 Dale Street Brookvale NSW 2100 Phone: 1300 880 198 HYDROKLEEN PO Box 195 Labrador QLD 4215 Phone: 07 5597 7749 JAMES’ HOME SERVICES AUSTRALIA PTY LTD 101 Sheridan Street Carins QLD 4870 Phone: 1800 152 637

RAPPORT CLEANING SERVICES PO Box 656 South Melbourne VIC 3205 Phone: 1300 360 717 REVIVE CARPET DYEING 220 Prices Circuit, Woronora NSW 2232 Phone: 0414 443 777 STAIN BUSTERS CLEANING SYSTEMS 37 Billabirra Crescent Nerang, QLD 4211. Phone: 1300 0 STAINS (78246) STEAMATIC AUSTRALIA 10-11 Walker Street Braeside VIC 3195 Phone: 03 9587 6333 SUPER CLEAN 72 Parramatta Road Granville NSW 2142 Phone: 1300 002 323 THE GRAFFITI EATERS Phone: 1300 305 307 THE LEATHER & VINYL DOCTOR PO Box 4480, Robina Town Centre Gold Coast QLD 4230 Phone: 1300 453 284 URBAN CLEAN 230 Lutwyche Rd, Windsor QLD 4030 Phone: 1300 787 745

Clothing Alterations & Drycleaning

JAN-PRO CLEANING SYSTEMS Suite 107, 12 Cato Street Hawthorn East VIC 3123 Phone: 1300 JAN PRO

ALTER IT Level 1, 92 Union Street Armadale VIC 3142 Phone: 1800 2 ALTER

JANI-KING AUSTRALASIA Suite 21, 13 Princeton Street Kenmore QLD 4069 Phone: 1300 364 694

FINEST ALTERATIONS 69 Grosvenor Street South Yarra, Melbourne. 3141 Phone: 0411 550 862

JIM’S BIN CLEANING Phone: 131 546

KARL CHEHADE DRY CLEANING 410 Unley Road Unley Park SA 5061 Phone: 08 8172 1277

JIM’S BLIND CLEANING Phone: 131 546 JIM’S CARPET CLEANING Phone: 131 546

LOOKSMART ALTERATIONS P.O. Box 996, Wenthworthville NSW 2145 Phone: 02 9637 8222

JIM’S CLEANING Phone: 131 546

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AU S T R A LI A N f ra nchise lis ting s Computer Products & Services AUSTRALIA WIDE IT 229 Maroondah Highway Ringwood VIC 3134 Phone: 1800 350 509 COMPUTER TROUBLESHOOTERS 41 Tunks Street Northbridge NSW 2063 Phone: 0419 324 541 GEEKS ON CALL Phone: 1300 652 519 JIM’S COMPUTER SERVICES Phone: 131 546 SACKO TECHNOLOGY Phone: 1300 857 871 SUPERGEEK.COM.AU Unit 3, 14 Randall Street Slacks Creek QLD 4127 Phone: 134 335 THE COMPUTER MARKET Unit 3, 783 Kingsford Smith Drive Eagle Farm QLD 4009 Phone: 07 3256 2511

Distribution & Storage AUSSIE FARMERS DIRECT Phone: 1300 645 562 BOOKS AND GIFTS DIRECT 9 Binney Road Kingspark NSW 2148 Phone: 02 9899 9655 COFFEE MACHINE EXPRESS 15/20 Narabang Way Belrose NSW 2085 Phone: 1300 795 282 COURIERS PLEASE Phone: 1300 753 273 MBT FOOTWEAR PO Box 5002 Hughesdale VIC 3166 Phone: 02 9972 9988 PURATAP 14 -16 Stepney Street Stepney SA 5069 Phone: 133 502 STAR COURIERS Phone: 13 13 20 TASTY TRUCKS 15 Kevin Avenue Ferntree Gully VIC Phone: 1300 827 898 IN2FOODS 10 Thomas Street Yarraville VIC 2013 Phone: 1300 73 44 33

Educational & Training Systems ACTION COACH Level 2, Building B.12, Julius Avenue North Ryde NSW 2113 Phone: 02 9111 5037 ALDON TUTORING 194 Buckley St Essendon Phone: 0439 658 336 AQUATIC ACHIEVERS 5 Brenock Park Dr Ferntree Gully VIC 3156 Phone: 1300 343 468 CRESTCOM MANAGEMENT TRAINING Phone: 1 888 CRESTCOM 72 | 2 0 2 2 FR A NCHISE DIRE C T O RY

COMPUTER GYM PO Box 453 Gisborne VIC 3437 Phone: 1300 766 736

Electrical Safety Testing

EXPRESS EMPLOYMENT FRANCHISING Level 5 50 York St Sydney NSW 2000 Phone: 02 8016 5401 FOCALPOINT COACHING 30 Walter Street North Adelaide SA 5006 Phone: 08 8267 2144 FRUITION TUITION PO Box 517 Clayfield QLD Phone: 1300 TUITION (884 846) G4 GUITAR SCHOOLS 18 Seymour Street Traralgon VIC Australia 3844 Phone: 0487 748 434 HELEN O’GRADY CHILDREN’S DRAMA ACADEMY PO Box 697 Gosford NSW 2250 Phone: 1300 OGRADY HEY DEE HO MUSIC Shop 2, No 1 Heversham Drive Seaford VIC 3198 Phone: 03 9786 3104 HR COACH AUSTRALIA 694 Brunswick St New Farm, Brisbane QLD 4006 Phone: 1300 550 674 KIP MCGRATH EDUCATION CENTRES PO Box 480 Newcastle NSW 2300 Phone: 0428 070 979 LCL FUN LANGUAGES PO Box 690 Freshwater NSW 2096 Phone: 1300 707 288 LYNN’S LEARNING Phone: 03 97968779

Appliance Tagging Services Pty Ltd 80 Patterson Road Bentleigh VIC 3204 Contact: Chris Longley, Operations Manager Phone: 1300 287 669 Email: franchising@ats.com.au Website: appliancetaggingservices.com.au Business description: FCA Emerging Franchisor of the Year 2011 FCA National Franchisee of the Year 2013 (less than 2 staff) ATS are Australia-wide specialists in Electrical Safety Testing in accordance with AS/NZS 3760:2010. ATS has experienced enormous growth with franchises in all States & Territories. No prior experience is required, just a passion for safety and a commitment to your business. Offering expert technical, business and sales support, access to our National client base, comprehensive on and off-site training and minimal franchisee administration, ATS may be just the opportunity for you. Membership: FCA Year established: 2006 Number of franchise outlets: 56+ Initial franchise fee: $33,000 + GST Investment required: $57,500 + gst* *QLD - extra lic. fees

Training & support: 2 weeks initial training plus ongoing training and support Locations available: Territories available across all States and Territories.

NUMBERWORKS’NWORDS AUSTRALIA Phone: 1300 386 266

Checkmate Safety 1300 002 468

RED DAY COACHING Locked Bag 5010 Caloundra DC QLD 4551 Phone: 07 5413 9293

JIM’S TEST AND TAG Phone: 131 546

SHAPLAND SWIM SCHOOLS PO Box 368 Paddington QLD 4064 Phone: 1300 TO SWIM (1300 86 7946) TRENT DRIVING SCHOOL 201/32 Delhi Road North Ryde NSW 2113 Phone: 02 8748 4500 TUTOR DOCTOR AUSTRALIA 20A Voyager Court South Toronto ON M9W 5M7 Phone: AUS 1800 776 238

MOBILE TEST ‘n’ CAL 9-11 River Road Dinmore QLD 4302 Phone: 1300 662 119

“Arm yourself with research and build your knowledge base.” Roger Dickenson

Employment / Personnel Services

WENDY’S MUSIC 7 Miriam Street Rosanna VIC 3084 Phone: 0418 394 556

EQUINE STAFF EMPLOYMENT 6 Elm Street Goulburn NSW 2580 Phone: 0429 859 597

WORLD OF MATHS PO Box 29 Arundel QLD 4214 Phone: 1800 634 218

FRONTLINE RECRUITMENT GROUP Level 5, 50 York Street, Sydney, NSW, 2000 Phone: 02 8016 5400

“Most lenders want to see borrowers have some ‘skin in the game’ when it comes to their business venture.”

K2 RECRUITMENT Level 8/99 Elizabeth St Sydney NSW 2000 Phone: 0403 192 822

Phil Chaplin

WORKFORCE EXTENSIONS L5, 468 St Kilda Road Melbourne VIC 300 Phone: 1300 664 862

entertainment 9D ACTION CINEMAS PO Box 1333 Double Bay NSW 1360 Phone: 1300 550 132

Food - Bakeries BAKERS DELIGHT AUS level 1, 293 Camberwell road Camberwell VIC Phone: 1300 309 759

BIG FUN GPO Box 1992 Sydney NSW 2001 Phone: 1800 244 386

LIGHTSOUNDS PO Box 887 Kingsgrove NSW 1480 Phone: 02 9560 0300 PRO DIVE Phone: 1800 820 820 TRUSONIC Phone: 1300 139 913 TIMEZONE AUSTRALIA 2/38 Powers Road Seven Hills NSW 2147 Phone: 08 9303 1909 VINTAGE PHOTOBOOTHS Phone: 0408 122 692 X-GOLF AUSTRALIA 30 Hamilton Street Oakleigh VIC 3166 Phone: 03 9585 8383

“A prospective franchisee should take comprehensive notes in each meeting or discussion with the franchisor or its representatives both prior to and post entering into a franchise agreement.” Raynia Theodore

Event / Party Products & Services A TABLE FOR SIX PO Box 641 Aspley QLD 4034 Phone: 1300 885 311 BEER IN A BIN Phone: 08 82687123 CIRCLE OF LOVE WEDDINGS Pennant Hills NSW 2120 Phone: 0418 960 937 CUSTOM HOSPITALITY SYSTEMS Phone: 1300 308 603 PARTY PLUS Phone: 1300 366 234

Food – Coffee & Cafés 1582 COFFEE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

FLIGHT EXPERIENCE Level 3, Shop 503 Harbourside Shopping Centre Darling Harbour, NSW 2000 Phone: 1800 737 800 GAMES 2 U Phone: 1300 780 562

THE CHEESECAKE SHOP 2 Lisbon Street Villawood NSW 2163 Phone: 02 9723 1011

Banjo’s Bakery Café 85 Liverpool Street, Hobart, TAS 7000 Phone: 03 6210 5000 Email: franchising@banjos.com.au Website: https://banjos.com.au Business description: A family-owned Tasmanian staple since 1984, Banjo’s Bakery Café is a place to come together and enjoy quality, freshly-baked savouries, breads, sweets and barista-made coffee. With over three decades of baking experience and 7 million customers each year, Banjo’s currently has over 44 successful franchise stores across Tasmania, Queensland, Victoria, New South Wales and South Australia. Committed to the community that has supported our brand since its inception, Banjo’s has never lost sight of our family values, donating over two million dollars of product to local community organisations each year. Our bakery strives for customer satisfaction through a modern approach to traditional baking, a unique product offering and iconic Tasmanian hospitality. Year established: 1984 Number of franchise outlets: 44 Initial franchise fee: POA Investment required: POA Training & support: Yes Locations available: Across Australia BIG DAD’S PIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BONBONS BAKERY 12 / 22-24 Bond Street Mordialloc VIC 3195 Phone: 1300 305 804 BREADTOP 16/71 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9417 4200 BRUMBY’S BAKERIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BRUMBY’S GO! PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

ROCK STAR FOR A DAY Phone: 1800 ROCKSTAR (7625 7827)

FERGUSON PLARRE BAKEHOUSES 35 Harrick Road Keilor Park VIC 3042 Phone: 03 9336 3200

SENOR PAELLA CATERING 115-121 Dulong Road Dulong QLD 4560 Phone: 07 5476 2292

GARLO’S PIES 8 Garema Circuit Kingsgrove NSW 2208 Phone: 02 9519 5504

WALKERS PARTY HIRE Unit 7/ 707 Forest Drive Peakhurst NSW 2210 Phone: 02 9533 4429

SPANISH DOUGHNUTS 710 Glenferrie Road Hawthorn VIC 3122 Phone: 03 9350 1555

AROMA CAFÉ Unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177 AROMAS Unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627 BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 CAPPUCCINO XPRESS MOBILE CAFÉ 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388 CHARLIE LOVETT FRANCHISING 2 Stanley Street Peakhurst Sydney NSW 2210 Phone: 02 9534 1134 CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy VIC 3065 Phone: 1300 797 620 CIBO ESPRESSO Phone: 1300 722 585 COFFEE CULTURE 6/327 Bong Bong St Bowral NSW 2576 Phone: 02 4862 2400 COFFEE GURU Unit 7 / 3 Box Road Taren Point NSW 2229 Phone: 02 9531 7381 CREMA ESPRESSO 16B Harvest Court Southport QLD 4215 Phone: 07 5532 7727 CXPRESSO PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 DL COFFEE Shop 8, 381 Main Road Wellington Point QLD 4161 Phone: 0417 419 365 DEGANI CAFÉ PO Box 3277 Newstead QLD 4006 Phone: 0437 831 900 EASYWAY AUSTRALIA Suit 18A, Level 18 No. 2 Park Street City Group Centre NSW 2000 Phone: 02 8339 1031 ESPRESSO TO GO MOBILE CAFE Phone: 1300 853 666 ESSENTIAL BRANDS 32 Hutchinson Street Burleigh QLD 4220 Phone: 1300 324 111 FAST EDDY’S CAFÉ 454 Murray Street Perth WA 6000 Phone: 08 9321 2552

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AU S T R A LI A N f ra nchise lis ting s GELARE 1/1 Hathor Way Bibra Lake WA 6163 Phone: 08 9494 1299

THE CHOCOLATE ROOM Level 36 Gateway 1 Macquarie Place Sydney NSW 2000 Phone: 1300 246 276

GLORIA JEAN’S COFFEES 11 Hoyle Avenue Castle Hill NSW 2154 Phone: 02 9894 2177

THE COFFEE CLUB Level 13, 199 Grey Street South Brisbane QLD 4101 Phone: 07 3010 3000

GUAVA BEAN ESPRESSO BAR 3 Freshwater Place Southbank VIC 3006 Phone: 03 9465 7035

THE COFFEE EMPORIUM Level 1, 51 Phillip Street Parramatta NSW 2150 Phone: 02 9635 1222

HAN’S CAFE Phone: 08 9307 7998

THE DESSERT HOUSE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

HARRY’S CAFÉ DE WHEELS 562 Harris Street Ultimo NSW 2007 Phone: 02 8346 4100

THE FAST LANE DRIVE-THRU COFFEE Phone: 0418 553 332

HUDSONS COFFEE Level 2, 187 Todd Road Port Melbourne VIC 3207 Phone: 03 8631 7700

THE JOLLY MILLER CAFÉ 20-24 Technology Drive Sunshine West VIC 3020 Phone: 03 9314 5936

JAMAICA BLUE CAFE The Entertainment Quarter 215/122 Lang Road Moore Park NSW 2021 Phone: 02 9302 2200

THEOBROMA CHOCOLATE LOUNGE 3A Kia Court, Preston VIC 3072 Phone: 03 9480 1030

JONNEE COFFEE 78 Merola Way Campbellfield VIC 3061 Phone: 1800 566 633 LATTE CARTELLE 5a Hartnett Close Mulgrave VIC 3170 Phone: 1300 783 342

UN CAFE BAR Phone: 1300 122 333 VILLA & HUT Phone: 03 9383 2100

YOU CAN BAKE IT Phone: 08 9331 8931 ZARRAFFA’S COFFEE 124 Distillery Road Eagleby QLD 4207 Phone: 07 5500 0800

Food – Restaurants & Dining Rooms BEACH HOUSE BAR & GRILL PO Box 6128 Upper Mt Gravatt QLD 4122 Phone: 07 3420 0711 BROTZEIT INTERNATIONAL 564 Pagoda Street Singapore 059215 Phone: 0411 265 441 BURRITO BAR Rosalie Village 2/11 Nash Street Rosalie QLD 4064 Phone: 07 3367 0256 CHICKEN TREAT 71 Walters Drive Osborne Park WA 6017 Phone: 08 9240 9777 COCO CUBANO Phone: 02 9816 4777 DOME COFFEES AUSTRALIA 219-221 Railway Parade Marylands WA 6051 Phone: 08 9386 3099

XOCOLATI 11 Strathalbyn Street Kew East VIC 3102 Phone: 03 9857 0971

LAVA COFFEE PO Box 442 Dee Why NSW 2099 Phone: 0404 755 759 MICHEL’S PATISSERIE PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 MUFFIN BREAK BAKERY CAFE PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200 MUZZ BUZZ Unit 1, 30 Wheeler Street Belmont WA 6104 Phone: 08 9277 8666 PALEO CAFÉ PO Box 1933 Cairns QLD 4870 PIE FACE 7 Grand Avenue Camellia NSW 2142 Phone: 02 9898 5888 PRESSE CAFÉ Phone: 0404 089 289 RAW ENERGY CAFÉ PO Box 1217 Mooloolaba QLD 4557 Phone: 1300 201 202 SOUL ORIGIN Tenacy B, 90 Euston Road Alexandria NSW 2015 Phone 0478 652 884 TASTE OF EUROPE 2/3 Knox Street Double Bay NSW 2028 Phone: 02 9327 2826 THE CHEEKY BEANS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

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FASTA PASTA PTY LTD Xpresso Delight Pty Ltd 5023 Emerald Islands Drive Carrara QLD 5211 Contact: Brian Barnard Phone: 0438 563 885 Email: brian.barnard@xpressodelight.com.au Website: www.xpressodelight.com.au Business description: Xpresso Delight is a simple business concept that virtually anyone can run and operate successfully. Specifically, we transplant the cafe experience into the workplace. You own a number of fully automatic gourmet espresso coffee systems that provide a coffee experience equal to any café, but are located right in the workplace. These coffee systems are provided FREE to businesses who want our unique 5 Star Concierge Coffee Service. Our clients tell us they love our 5 Star personalised service which includes a forever warranty on our machines because they never have to pay for repairs or replacements. They love that we do not charge upfront costs such as leasing or rental fees but most of all they just love our coffee. Workers can finally enjoy the convenience of fantastic tasting coffee anytime they want. No long walks to the café any more. Membership: FCA and FANZ Year established: 2003 Number of franchise outlets: 40+ Initial franchise fee: $20,000 Total Investment required: from $49,500 Training & support: from $9,500 Locations available: Throughout NZ and Australia.

Level 1, 137 The Parade (Entry Via Edward St) Norwood SA 5067 Phone: 08 8304 8600 Email: franchise@fastapasta.com.au Website: www.fastapasta.com.au Business description: With our authentic Italian background and a 35 year success story, Fasta Pasta is now Australia’s largest, independently owned group of ‘fresh pasta’ Italian restaurants. An innovative ever-evolving menu, with healthy options and a commitment to outstanding service, have all contributed to Fasta Pasta being voted Roy Morgan’s ‘Quick Service Restaurant of the Year’ in 2018. Loved for our affordable, fresh, family meals in relaxed, fully licensed surroundings, this is a great opportunity to be part of our award winning national organisation Membership: Franchise Council of Australia Year established: 1990 Number of franchise outlets: 19 Initial franchise fee: $50,000 + GST Investment required: $500,000 - $700,000 Training & support: 12 weeks training in one of our company stores Locations available: Nationally. FRUIZBERRY Phone: 08 8294 0949 GRILL’D – HEALTHY BURGERS Level 2, 4-10 Amsterdam Street Richmond VIC 3121 Phone: 03 9426 1200 HELLO HARRY 12-20 Ocean Street Maroochydore QLD 4558 Phone: 07 5443 6615

HOG’S AUSTRALIA Level 1, 152 Shore Street, Cleveland QLD 4613 Phone: 0434 111985 LA PORCHETTA 192 Mahoneys Road Thomastown VIC 3074 Phone: 03 9460 6700 MAD MEX FRESH MEX GRILL Level 1, 117 Clarence Street Sydney NSW 2000 Phone: 02 8115 9550 NANDO’S AUSTRALIA 40 Mollison Street Abbotsford VIC 3067 Phone: 03 9385 0777 NENE CHICKEN AUSTRALIA 120 turner Street Port Melbourne VIC 3207 Phone: +61 3 8526 4488 OPORTO 12 Help Street Chatswood NSW 2067 Phone: 02 8905 8400 OUTBACK JACKS BAR & GRILL Suite 31104, SPC 3, 9 Lawson Street Southport QLD 4215 Phone: 07 5532 7071 PANAROTTI’S Unit 4 / 37-47 Borec Road Penrith NSW 2750 Phone: 02 4732 5399 PAPPA RICH 120 Turner Street, Port Melbourne, Victoria Phone: 03 9645 4667 RASHAYS CAFÉ & RESTAURANT Unit 1/9 Ferngrove Place Chesterhill NSW 2162 Phone: 13000 13000

Food – Retail BASKIN ROBBINS ICE CREAM PO Box 3131 Pinkenba QLD 4008 Phone: 07 3860 6716 BEARD PAPA 58 Gladesville Road Hunters Hill NSW 2110 Phone: 02 9817 7592 BEN & JERRY’S 219 North Rocks Road North Rocks NSW 2151 Phone: 1800 010 811 BOOST JUICE BARS Phone: 03 9508 4409 BRODIES MEALMAKERS 28 Curzon Street Tennyson Brisbane QLD 4105 Phone: 07 3392 7133 BUCKING BULL 5 Henry Street Loganholme QLD 4129 Phone: 07 3423 0555 COLD ROCK ICE CREAMERY Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 CHOCOLATE GRAPHICS Phone: 07 5528 1400 CRAVE ICE CREAMERY Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

RED ROOSTER 12 Help Street Chatswood NSW 2067 Phone: 08 9240 9777

DONUT KING PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

ROLL’D Rear of First Floor, 376 Glenhuntly Road Elsternwick VIC 3185 Phone: 03 9532 9810

FLANNERYS NATURAL GROCERS Unit 2/38 Eastern Service Road Stapylton QLD 4207 Phone: 07 3054 4395

SABATINI’S Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

FOODCO GROUP PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200

SHINGLE INN CAFES Suite 4, 23 Breene Place Morningside QLD 4170 Phone: 0431 649 450 STEVE COSTI’S FAMOUS FISH 3/346 Main Street Mornington VIC 3931 Phone: 03 5976 8614 TACO BILL MEXICAN RESTAURANTS 375 Clarendon Street South Melbourne VIC Phone: 03 9690 2077 THAILANDER 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 THEOBROMA CHOCOLATE LOUNGE 3A Kia Court, Preston VIC 3072 Phone: 03 9480 1030 THE SPORTING GLOBE 201/127 Market Street South Melbourne VIC 3205 Phone: 03 9645 4798 ZAMBRERO Level 2, 80 Wentworth Avenue Surrey Hills NSW 2010 Phone: 02 9252 9673

FRITZ GELATO PO Box 656 Toorak VIC 3142 Phone: 03 9826 6114 GELATINO Unit 2/48B Resource Way Malaga WA 6090 Phone: 08 9248 7999 GELATISSIMO PO Box 6646 Silverwater NSW 2128 Phone: 02 8845 0100 GOLDEN NUTS FRANCHISING 61A Athens Road Onehunga Auckland NZ Phone: +64 21 126 3059 INDIA AT HOME Unit 2/96-100 Rodeo Drive Dandenong VIC 3175 Phone: 03 9792 3839 ISLAND WAY SORBET PO Box 2058 Kingscliff NSW 2487 Phone: 02 6674 8461 KICK! JUICE BARS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

LAS OLAS 10 Pearl Street Torquay VIC Phone: 03 5264 8877 LENARD’S CHICKEN PO Box 5630 West End QLD 4101 Phone: 1800 068 111 LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MRS FIELDS BAKERY CAFÉ Unit 11 / 7-15 Gundah Road Mt Kuring gai NSW 2080 Phone: 02 9472 8555 NEW ZEALAND NATURAL Level 3 / 8 West Street North Sydney NSW 2060 Phone: 1300 051 494 NIGHTOWL CONVENIENCE 1/184 Main Street Kangaroo Point QLD 4169 Phone: 0475 980 219 NO FILTER COFFEE 74 Silverglade Drive Elanora QLD 4221 Phone: 0404 712 278 NUTSHACK Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 PRIMAL PANTRY 5 Henry Street Loganholme QLD 4129 Phone: 07 3252 5960 ROYAL COPENHAGEN ICE CREAM CONE CO. PO Box 382 Mona Vale NSW 2103 Phone: 02 9997 2296 SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 SKEWERZ KEBABZ 5 Henry Street Loganholme QLD 4129 Phone: 07 3175 0637 SMOOTHIE FACTORY L54, 111 Eagle Street Brisbane QLD 4000 Phone: 1300 880 382 SPAR AUSTRALIA Locked Bag 30 Acacia Ridge QLD 4110 Phone: 07 3715 3000 THE SOURCE BULK FOODS PO Box 890 Mullumbimby NSW 2482 TOKYO SUSHI KITCHEN Phone: 0447 091 334 TRAMPOLINE GELATO Level 9, 616 St Kilda Road Melbourne VIC 3004 Ph: 1300 003 326 TUTTI FRUTTI PO Box 308 South Perth WA 6951 Phone: 08 6181 3584 WASABI WARRIORS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 WRAY ORGANICS PO Box 1277 Coolangatta QLD 4225 Phone: 07 5536 7291

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AU S T R A LI A N f ra nchise lis ting s YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 3013 Phone: 1300 734 433

Food – Take Away A LA TURKO 3/7 Birmingham Avenue Villawood NSW 2163 Phone: 02 9723 0300 ALI BABA 29 Williamson Road Ingleburn NSW 2565 Phone: 02 9829 8600 BING BOY 308-320 (Shop 8) Grange Road Kidman Park SA 5025 Phone: 08 8356 4749 BK’S TAKEAWAY 95 Princes Hwy, Trafalgar VIC 3824 Phone: 03 5633 2131 BUBBAS PIZZA PASTA & MORE 284 Bridge Road Richmond VIC 3121 Phone: 03 9427 7874 BURGER EDGE PO Box 272 Altona VIC 3018 Phone: 0459 220 141 BURGER URGE FRANCHISING Level 1 4/15 Lamington Street New Farm QLD 4005 Phone: 0438 791 984 CHARCOAL CHICKEN EXPRESS Cnr Alexander Drive & Grand Promenade Dianella Stirling Perth WA Phone: 08 9276 9122 CHICKEN EXPRESS SYSTEM PO Box 912 Fairfield NSW 2165 Phone: 0415 500 500 COAST TO COAST THE GOLDEN ROAST PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 COOLABAH TREE CAFÉ PO Box 226 Arundel QLD 4214 Phone: 07 5573 0255 COUNTRY CHICKEN 2190 Gold Coast Highway Miami QLD 4220 Phone: 07 5628 7032 CROISSANT EXPRESS PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 CRUST GOURMET PIZZA BAR PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242 DOMINO’S PIZZA Level 5 KSD1, 485 Kingsford Smith Drive Hamilton QLD 4007 Phone: 1300 131 888 EAGLE BOYS DIAL-A-PIZZA Level 1, 493 Ipswich Road Annerley QLD 4103 Phone: 07 3373 1000 FANCY FILLINGS Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400

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FIVE DOGS 290 Brunswick Street Fortitude Valley QLD 4006 Phone: 0432 455 444

OGALO PORTUGESE STYLE CHICKEN 18/2-8 Campbell Street Artarmon NSW 2064 Phone: 02 9438 1711

FITCHIPS PO Box 218 Subiaco Perth WA 6904 Phone: 08 9444 5100

OLIVER’S REAL FOOD PO Box 3678 Tuggerah NSW 2259 Phone: 0434 390758

GFC CAFÉ Unit 1/61 Link Crescent Coolum Beach QLD 4573 Phone: 07 5495 3157

PASTAGOGO 259 Anley Road Malvern Park SA 5061 Phone: 0402 211 599

GOLDEN ROAST (THE) PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700

PIZZA CAPERS PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

GOLDEN FRIED CHICKEN Phone: 1800 802 662

PIZZA HUT Level 2, 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3023

GO SUSHI PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 HEALTHY HABITS Level 6, 428 George Street Sydney NSW 2000 Phone: 1300 003 326 HOMBRE MEXICAN CANTINA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 HUNGRY JACK’S Level 1, 15-19 Swanston Street Melbourne VIC 3000 Phone: 03 9831 7100 JESTERS Phone: 1800 221 250 KFC 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3000 LIV-EAT Level 3, 118 Liverpool Street Hobart TAS 7000 LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MAD MEX FRESH MEX GRILL Q537 Queen Victoria Building Sydney NSW 1230 Phone: 02 8115 9550 MARIES PIZZA U 8 2527 Gold Coast Highway Mermaid Beach QLD Phone: 1300 4627 437 MCDONALD’S AUSTRALIA 21-29 Central Avenue Thornleigh NSW 2120 Phone: 02 9875 6666 MOEVENPICK ICE CREAM 254-294 Wellington Road Mulgrave VIC 3170 Phone: 1800 633 200 NEW YORK SLICE PIZZA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 NOODLE BOX Suite 13a 661-663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 OCEAN MASTER INTERNATIONAL PO Box 5327 Marrickville NSW 1475 Phone: 02 8004 2998

PIZZA TEMPTATIONS Shop 2/1 Brygon Creek Drive Upper Coomera, Gold Coast QLD Phone: 1300 22 33 17 PURE+NATURAL Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400 PRETZEL WORLD Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932 RED ROCK NOODLE BAR PO Box 1463 Capalaba QLD 4179 Phone: 1300 473 376 RICE WORKSHOP 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd Chadstone VIC 3148 Phone: 03 9508 4409 SANDWICH CHEFS Phone: 03 9856 4400 SARPINO’S PIZZERIA Phone: +65 6276 0364 SCHNITZ FRANCHISING Level 2, 3 River Street South Yarra VIC 3141 Phone: 1300 729 900 SPUDBAR 197A Waverley Road Malvern East VIC 3145 Phone: 03 9571 0600 STAX SUBS & COFFEE Phone: 08 8272 8488 STIR CRAZY PO Box 1776 Rozelle NSW 2039 Phone: 0413 136 271

“The franchise will either be funded by debt – from a bank and an equipment finance provider – or equity provided by you, your business partners, or your family and friends.” Steve Seddon

Hairdressing BLOW DRY BAR 10 Vawser Court Coramandal Valley SA 5051 Phone: 0400 228 053

Subway Systems Australia Pty Ltd Transport House, Level 9, 230 Brunswick St, Fortitude Valley, QLD4006 Contact: Cindy Wilcox Email: franchisesales-anz@subway.com Website: https://subway-franchise.com/ au-en/faqs-2/ Business description: From humble beginnings in Connecticut, the founding duo of Subway® began to offer franchise opportunities for their sandwich shop in 1974. The franchise model kick started a period of remarkable growth, which continues to this day. Today guests can visit one of more than 1,350 locations across the country for a fresh alternative to traditional fast food. Guests build their own combination of premium-quality meats, cheeses, fresh vegetables, and freshly baked bread baked to create a meal that’s as unique as they are! Subway® is Australia’s largest restaurant chain* serving nutritious and delicious subs, salads, wraps and everyone’s favourite cookies. *based on number of restaurants across Australia

Membership: FCA Year established: 1988 Number of franchise outlets: 1,354 Initial franchise fee: AUD15,000 +GST Investment required: AUD170,000 - 325,000 +GST Training & support: https://subway-franchise.com/au-en/faqs-2/ SUMOSALAD Suite 2, Level 3, 104 Commonwealth Street Surry Hills NSW 2010 Phone: 02 7200 4300 SUNSHINE KEBABS Office 12, 3245 Logan Road Underwood QLD 4119 Phone: 07 3219 8699 TASTY THAI 109 / 260 Collins Street Melbourne VIC 3000 Phone: 03 9654 9899 THE POULTRY PLACE Phone: 1300 558 278 THE SMOOTHIE FACTORY PO Box 794 Sunny Bank QLD 4109 Phone: 1300 880 382 URBAN BURGER PO Box 91 Oxenford QLD 4210 Phone: 07 5580 1608 WOKINABOX 13A / 663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 XQUISITO PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 765 081 YOGURTLAND AUSTRALIA 50 Hunter Street Newcastle NSW 2300 Phone: 1300 709 709

“Lodging online is quick, easy, and secure.” Andrew Watson

JOHN BRENNAN HAIR FRANCHISING PO Box 266 Glenorie NSW 2057 Phone: 02 9453 4865 FRANCK PROVOST 100 William Street Woolloomooloo NSW 2011 Phone: 02 9331 5147 HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 JUST CUTS First Floor 4-6 The Kingsway Cronalla, NSW Phone: 02 9527-5444 MAESTRO HAIRDRESSING 90 Douglas Parade Williamstown VIC 3016 Phone: 03 9397 5983 RODNEY WAYNE HAIRDRESSING PO Box 825 Shortland Street Auckland CBD Phone: +64 9 358 4644 SALON EXPRESS PO Box 344 North Perth WA 6906 Phone: 08 6363 7030 SMART CUTS™ 118 Queens Street Melbourne VIC 3000 Phone: 03 9640 0062 TONI + GUY HAIRDRESSING Phone: 02 9380 2299 TOMMY GUN’S ORIGINAL BARBER SHOP 130 Links Avenue South Eagle Farm QLD 4009 Phone: 07 3215 6050

Health & Fitness 9ROUND Level 1, 238 Old Cleveland Road Coorparoo QLD 4151 Phone: 07 3331 1400 ANYTIME FITNESS Level 2, 71 Longueville Rd Lane Cove NSW 2066 Phone: 02 9415 5300

CRYO AUSTRALIA Phone: 1300 332 796 CURVES INTERNATIONAL 100 Ritchie Road Woodway TEXAS 76712 Phone: +254 399 8409 EFM HEALTH CLUBS 39 Oxford Terrace Unley SA 5061 Phone: 1300 336 348 ENVIE FITNESS Suite 505, 19a Boundary Street Rushcutter Bay NSW 2011 Phone: 02 9332 2824 F45 TRAINING Phone: 02 8006 9599 FAD CHEER AND DANCE Po Box 210 Ellen Grove, QLD, 4078 Phone: 1300 362 728 FERNWOOD WOMEN’S HEALTH CLUBS Level 1, 475 Flinders Lane Melbourne VIC 3000 Phone: 03 9630 8800 FITNESS ENHANCEMENT Phone: 07 5596 6617 FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 GENESIS FITNESS CLUB 20 Longstaff Road Bayswater VIC 3153 Phone: 1300 464 363 HEALTHY INSPIRATIONS PO Box 54 Burnie TAS Phone: 03 6432 4749 HIDOW AUSTRALIA 5/115 Currumburra Road Ashmore QLD 4214 Phone: 1300 911 442 HYPOXI AUSTRALIA 7 Blackfriars Street Chippendale NSW 2008 Phone: 02 9281 2033 JETTS FITNESS 24/7 31 Brisbane Road Mooloolaba QLD 4557 Phone: 07 5458 5300 KX PILATES Phone: 1300 KX PILATES LIFECARE HEALTH Phone: 03 9529 8899

ARTHUR MURRAY DANCE STUDIOS Phone: 02 9439 2061

LISTEN TO YOUR BODY First Floor, 19-21 Centreway East Keilor VIC 3033 Phone: 03 9331 5673

BACKCARE & SEATING 501 Nepean Highway Brighton VIC 3186 Tel: 03 9591 6200

MATT FIDDES GROUP 12 Baronia Crescent Marcoola QLD 4564 Phone: 1800 840 403

BODIEZ 24/7 Level 1/471 South Pine Road Everton Park QLD 4053 Phone: 0488 556631

NEW LEVEL PERSONAL TRAINING STUDIOS 69A Anderson Street Yarraville VIC 3013 Phone: 03 9325 1808

BODYTECH 269 Bay Street Brighton NSW 2216 Phone: 0414 099554

ORANGETHEORY FITNESS Phone: 02 9043 0403

BOXING FIT 4/11 Salmon Street Port Melbourne VIC 3207 Phone: 1300 269 348 CORE9 FITNESS PO Box 7345 Brookvale 2100 Mobile: 0417 214 917

PEAK PHYSIQUE HOT YOGA Head Office – Noosa Heads QLD Phone: 0477 706 832 PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 Phone: 02 4648 2099

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AU S T R A LI A N f ra nchise lis ting s SALTS OF THE EARTH 89 Victoria Avenue Albert Park VIC 3206 SHE FITNESS 502/176 Glenmore Rd, Paddington NSW 2021 Phone: 1300 561 800 SNAP FITNESS AUSTRALIA Level 1, 238 Old Cleveland Road Coorparoo QLD 4151 Phone: 07 3331 1400 SOOTHE MOBILE MASSAGE 3 Grassland Crescent Officer VIC 3809 Phone: 03 5943 2156 SPEEDFIT AUSTRALIA Phone: 1300 121 313 SPORTS STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SPORTZING COURT CARE SERVICES PO Box 5258 Maroochydore QLD BC 4558 Phone: 1800 818 894 STEPZ FITNESS Phone: 1300 783 792 TERRY WHITE CHEMISTS Phone: 07 3238 0222 VISION PERSONAL TRAINING 3/30 Endeavour Road Caringbah NSW 2229 Phone: 1300 181 786

Home Based Businesses ALL STRIPPED 7 Campwell Street Yarravillle VIC 3013 Phone: 03 8677 7722 BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171 CRAZY CANDLES 44 Nerang Broadbeach Rd, Carrara QLD 4211 Phone: 0402 508 658 ECOMIST 25 Hargraves Place Wetherill park, NSW 2164 Phone: 1800 243 500 ENSUITES ON TOW Unit 2/ 141 Lindum Road Hemmant QLD 4171 Phone: 0477 799 033 JIM’S BATH SURFACING Phone: 131 546 JIM’S COMPUTER SERVICES Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 XPRESSO DELIGHT Pty LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101

Home Services 1800-GOT-JUNK? Phone: 1800 468 586 AIRCOAT AUSTRALIA 1 Griffith Avenue Bentleigh East VIC Phone: 1800 247 262

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AMALGAMATED PEST CONTROL PO Box 74 Archerfield QLD 4108 Phone: 07 3277 4444

HOME SORTED! PO Box 197 Keilor East VIC 3033 Phone: 1300 30 11 77

AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS Unit 2, 8 Villanova Street Wanneroo WA 6065 Phone: 1300 131 289

HOUSEWORK HEROES Phone: 1300 722 622

AUSTRALIAN CARPET DYING PO Box 1039 Niddrie VIC 3042 Phone: 03 9325 4111 BATHROOMWERX Phone: 03 9046 1555 BLACK AND WHITE HOME SERVICES PO Box 1131 Morayfield QLD 4506 Phone: 1300 133 811 CIRILLO LIGHTING & CERAMICS 173 Gladstone Street Fyshwick ACT 2609 Phone: 02 6280 4377 COLONIAL PLANTATION SHUTTERS 201 Riverview Road Clareville NSW 2107 Phone: 02 9973 1718 COMPLETE PROPERTY REJUVENATION 33 Theresa Avenue Melbourne VIC 3149 Phone: 1300 136 706 DECKSEAL PO Box 4093 Burwood East VIC 3151 Phone: 1 800 332 525 DIAL-AN-ANGEL PO Box 543 Edgecliff NSW 2027 Phone: 1300 721 111 ECO PEST CONTROL 9 Milla Court Kilburn SA 5084 Phone: 13 14 40 ELITE CARPET DRY CLEANING 6 Dulwich Street Loganholme QLD 4129 Phone: 07 3801 2115 FIX ‘N’ CHIPS PO Box 1051 Barwon Heads VIC 3227 Phone: 1300 349 624 FOUR SEASONS GUTTER PROTECTION Unit 23/63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 GREENBIZCHECK Phone: 1300 552 335 GREY ARMY MANAGEMENT 1 / 56 Harley Crescent Condell Park NSW 2200 Phone: 0408 544 854 GUTTER-VAC PO Box 108 Albion Business Centre Albion QLD 4010 Phone: 07 3357 6270 HANNAFORD - SEED PROTECTION SPECIALIST Level 3, 70 Hindmarsh Square Adelaide SA 5000 Phone: 08 8112 0900 HIRE A HUBBY Suite 9B/9-11 Commercial Road Kingsgrove NSW 2208 Phone: 1800 803 339 HOME SERVICE PROFESSIONALS PO Box 38 Holden Hill SA 5088 Phone: 08 8297 4744

JIM’S BATH RE-SURFACING Phone: 131 546 JIM’S PEST CONTROL Phone: 131 546 JIM’S POOL CARE Phone: 131 546 MAGNETITE WINDOW COVERS 36 Garema Circuit Kingsgrove, NSW 2208 Phone: 02 9565 4070 MANNINGS AV Suite 343/80 The Pines Shopping Centre Elanora QLD 4221 Phone: 1300 137 891 MARRS CURTAINS, BLINDS & SHUTTERS PO Box 129 Kellyville NSW 2155 Phone: 1300 306 751 MATTRESS DOCTOR AUSTRALIA 13 Aberdour Avenue Rouse Hill NSW 2155 Phone: 1300 387 864 MATTRESSKLEEN AUSTRALIA 2-18 Excelsior Road Cronulla NSW 2230 Phone: 0431 845 031 MINC SERVICES PO Box 353 Aspley QLD 4034 Phone: 1300 88 6462 MURRAY PEST & WEED CONTROL PO Box 2263 Kent Town SA 5071 Phone: 08 8334 1000 PARADISE SHADE UMBRELLA’S Level 3, 16 Queensland Avenue Broadbeach QLD 4218 Phone: 1800 258 250 PUREPROTECT PO Box 576 Woollahra NSW 1350 Phone: 1800 664 602 REFACEIT 161 Cooroy Belli Creek Road Cooroy QLD 4563 Phone: 0413 802 226 RYCO 19 Whitehall Street Footscray VIC 3011 Phone: 03 9680 8000 SPRAY PAVE GPO Box 501 Greenacres SA 5086 Phone: 1 800 688 888 SUPER SHOWER SEAL Phone: 0433 150 273 TAPS’N TOILETS PO Box 380 Strathpine QLD 4500 Phone: 1800 801 617 TERMICAM PO Box 369 Glen Waverley VIC 3150 Phone: 1300 837 642 THE MINDERS 6/585 Blackburn Road Notting Hill VIC 3168 Phone: 03 9561 0244

UNITED HOME SERVICES Unit 10/195 Prospect Highway Seven Hills NSW 2147 Phone: 02 9838 0444 WENATEX PO Box 301 The Gap QLD 4061 Phone: 1300 858 139 V.I.P. HOME SERVICES Phone: 13 26 13 V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE National Office - Unit 9/35 Progress Street Mornington VIC 3931 Phone: 03 5975 7379

Hotels, Motels & Apartments ACCOR HOTELS Phone: 02 9280 9820 QUEST APARTMENT HOTELS Phone: 1800 334 033

Internet APEX PACIFIC 68 Crewe Place Rosebery NSW 2018 Phone: 02 9662 3433 BLOOMTOOLS 2/486 Scottsdale Dr Varsity Lakes QLD 4227 Phone: 1300 399 399 WEBSITEGURUS Suite 8, 303 Maroondah Highway Ringwood VIC 3134 Phone: 03 9010 5760

Landscaping & Gardening COOCHIE HYDROGREEN PO Box 3371 Manuka ACT 2603 Phone: 1800 245 955 FLOWER POWER 124 Newbridge Road Moorebank NSW 2170 Phone: 1300 042 273 FOX MOWING 13 Luderitz Close Hallett Cove SA 5158 Phone: 1800 369 669 GRAHAMS GARDEN CARE PO Box 7133 Loganholme Post Shop QLD 4128 Phone: 1300 134 035 JIM’S MOWING Phone: 131 546 JIM’S TREES Phone: 131 546 KWIK KERB Phone: 0418 345 554 LOCAL TREE CARE 22 Kothes Lane Baranduda VIC 3691 Phone: 0417 684 571 WEEDING WOMEN PO Box 747 Osborne Park DC WA 6916 Phone: 1800 247 484

“Find a good coach with franchise experience.” Brian Keen

Mobile Franchises ARRIVE ON TIME APPLIANCE REPAIRS 23 Millbank Drive Mount Eliza, Victoria 3930 Phone: 1300 137 121 AUSSIE MOBILE GROOMING Phone: 1-800-PET-MOBILE AUS1ENERGIS 8/3 Westside Avenue Port Melbourne 3207 Phone: 1300 782 217

HITMAN PROFESSIONAL PEST CONTROL 53 Commercial Drive Shailor Park QLD 4128 Phone: 07 3827 5000 HOME ICE CREAM 173-181 McDougall Street Toowoomba QLD 4350 Phone: 07 4699 9980 HOSEMASTERS INTERNATIONAL 17 Kewdale Road Kewdale WA 6986 Phone: 08 9356 1711

BASE ZERO MOBILE ROCKCLIMBING Phone: 0403 195 162

INK ON THE RUN PO Box 4109 Illawong NSW 2234 Phone: 1800 465 786

BOSETTI WINDOW SOLUTIONS Phone: 1300 997 409

JIM’S PEST CONTROL Phone: 131 546

CAFE2U PO Box 290 Frenchs Forest NSW 1640 Phone: 1300 223 328 (CAFÉ2U)

JIM’S WINDSCREENS Phone: 131 546

CAPPUCCINO XPRESS P.O Box 1360 Narre Warren Phone: 1300 523 388 COFFEE BELLA 7 Neumann Court Kunda Park QLD 4556 Phone: 1300 721 811 DONUT KING MOBILE Phone: 07 5591 3242 DRUG SAFE PO Box 1111 Crows Nest NSW 2065 Phone: 1300 DRUGSAFE ENZED HOSE DOCTORS PO Box 1022 Wodonga VIC 3689 Phone: 1800 651 362 ESPRESSO MOBILE CAFÉ Phone: 0414 355 947 FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY FIBRENEW INTERNATIONAL LTD 1/47 Sunnyside Road Scarborough Brisbane QLD 4020 Phone: 1 300 954 812 FILTAFRY 4 Essington Court Mulgrave Vic 3170 Phone: 1800 666 664 FISHER & PAYKEL Level 1, 1 Eden Park Drive Macquarie Park NSW 2113 Phone: 1300 650 590 MR KNIFE PO Box 251 Bordertown SA 5268 Phone: 0402610296 FLIPPIN’ FRESH SEAFOOD 57 McLindens Road Barnawartha North VIC 3691 Phone: 0416 267 485 FORMALWEAR EXPRESS Phone: 1300 367 625 GRINNERS CATERING Phone: 1300 731 070 HAIRDRESSERS ON THE MOVE 12 Garie Place Frenchs Forest NSW 2086 Phone: 1300 004 247 HIRE A TRADESMAN PO Box 530 Elsternwick VIC 3185 Phone: 1300 79 HIRE (4473)

MOBILE FILTRATION SERVICES (MANAFRY) 17 Ladymary Terrace Gympie QLD 4570 Phone: 1800 637 638 MOBILE HOSEFIXERS PO Box 3017 Caboolture BC QLD 4510 Phone: 07 5428 0321 NATIONAL DRONES PO Box 2322 Ivanhoe East VIC 3079 Phone: 1300 SKY VIEW (759 843) OVEN & BBQ CLEANING Phone: 0409 202 592 PRISTINE WATER SYSTEMS 2/28 Central Park Avenue Ashmore QLD 4214 Phone: 07 5597 0592 SHINE IT STAINLESS Phone: +64 21 777 109 SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 Snap-on tools PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766 | NZ - 0800 762 766 SuperGreen Solutions 161 Ingram Road Westend QLD 4810 Phone: 07 4772 7655 TENDER LOVING CUISINE Phone: 1300 786 333 THE IRONING ELF 58 Neville Lane Napoleons VIC 3352 Phone: 1300 476 353 TIMBER DOCTOR 2/52 Export Drive Molendinar QLD 4214 Phone: 1300 453 284 TILE RESCUE PO Box 221 Hawks Nest NSW 2324 Phone: 1800 853 335 TOOLFORCE 1 Romford Road Kings Park NSW 2148 Phone: 02 9831 6555 VICTORY CURTAINS AND BLINDS 245 Browns Road Noble Park VIC 3174 Phone: 03 8793 5700 XPRESSO MOBILE CAFE PO Box 57 Carina QLD 4152 Phone: 1300 655 559 2 0 2 2 F R A NCHIS E DIRECTORY | 79

AU S T R A LI A N f ra nchise lis ting s Pet Stores, Products & Services

Photography

ADVANCE PET SITTING PO Box 6515 Upper Mt Gravatt QLD 4122 Phone: 1300 873 277

EVENT PHOTOGRAPHY.COM 23 Karall Street Ormeau QLD 4208 Phone: 1300 551 749

AUSSIE POOCH MOBILE Unit 4, 13-15 Brewer Street Burpengary QLD 4505 Phone: 1300 369 369

FLASH MORFFEW PHOTOS Shop 5034, Level 5 Westfield Bondi Junction NSW Phone: 02 9389 5644

BARK BUSTERS + DOG TRAINING PO Box 139 Dapto NSW 2530 Phone: 1800 067 710

FRAMECOR 4 Vale Street Malaga WA 6090 Phone: 08 9249 5122

Blue Wheelers, Wash Clip and Groom Suite 36, 209 Toorak Road South Yarra VIC 3141 Phone: 1300 659 055

HOUSE GURU Phone: 0430 535 798

CITY FARMERS DOGWASH Quarter 1 Level 2, 1 Epping Road North Ryde NSW 2113 Phone: 0402 902 620 Dash Dog Wash Suite 36, 209 Toorak Road, South Yarra, Victoria 3141 Phone: 1300 327 436 DON’T FRET PET! 67 Cooloolabin Road Yandina QLD 4561 Phone: 1300 307 021 DOGTECH Phone: 02 9554 9356 DOGUE FRANCHISING 240 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 1998 JIM’S DOG WASH Phone: 131 546 PAMPERED PUP 12 Minimine Street Stafford QLD 4053 Phone: 0408 880 023 PAWS PET SITTERS PO Box 728 Everton Park QLD 4053 Phone: 1300 88 PAWS PERSONALISED PET PO Box 326 Budgewoi NSW 2262 Phone: 1300 COLLAR (1300 26 55 27) PET MOBILE PO Box 164 Lane Cove NSW 1595 Phone: 1300 137 101 PETS GALORE 8 Hodgson Street Toowoomba QLD 4350 Phone: 07 4632 6917 PETS PANTRY 7 Hartley Court Rosanna 3084 Victoria Phone: 1300 304 034 PETSTOCK 1/300b Gillies Street Ballarat VIC 3350 Phone: 0422 608 240 NOSE TO TAIL DOGWASH 237 Bush Road Albany, Auckland NZ Phone: +64 9 448 2227

“The FCA is committed to building a strong franchising culture.” Mary Aldred 80 | 2 0 2 2 FR A NCHISE DIRE C T O RY

LITTLE IMAGES Phone: 1800 778 868 MSP PHOTOGRAPHY 2 Ball Place Wagga Wagga NSW 2650 Phone: 1800 069 976 PIXIFOTO & PORTRAIT PLACE 15 Ferndell Street South Granville NSW 2142 Phone: 02 8718 6900 SANDPIT PHOTOS 28/6 Jubilee Avenue Warriewood NSW 2102 Phone: 02 9979 9334

Printing & Copying ICPRINT AND DESIGN Phone: 1800 427 746 KWIK KOPY AUSTRALIA 9/50 Berry St North Sydney NSW 2060 Phone: 1300 251 787 or HO: 02 9967 5500 LOYALTY PRINT 103/ 270 Pacific Highway Crows Nest NSW 2065 Phone: 1800 703 403 MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest 2065 NSW Phone: 1800 556 245 MINUTEMAN PRESS 316/19 Milton Parade Malvern VIC 3144 Phone: 03 9069 0309 QUICK COLOURPRINT.COM.AU 2/152 Russell street 6062 Perth, WA, Australia Phone: 1300 784 250 READY STEADY PRINT 65 Rushdale Street Knoxfield 3180 VICTORIA Phone: 1300 601 609

STARSHOTS GLAMOUR PHOTOGRAPHY 1/113-115 Oxford Street Darlinghurst NSW 2010 Phone: 02 9380 8023 TAPSNAP AUSTRALIA 120 Erina Street East Gosford NSW 2250 Phone: 1800 827 762 VIVA LIFE PHOTOGRAPHY Phone: 1300 00 8482

“Franchising in general will still be much better able to deal with the challenges of 2022 compared to stand-alone small businesses due to the power of group branding and marketing.” Jaon Gherke

Pool & Spa JIM’S POOL CARE Administration Building, 254 Canterbury Road Bayswater, VIC 3153 Phone 13 80 90 JIM’S POOL CARE Phone: 131 546 KINGS C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 NARELLAN POOLS Suite 201, 2-8 Brookhollow Avenue Baulkham Hills NSW 2153 Phone: 1300 676 657 POOLWERX 10 Camford Street Milton QLD 4064 Phone: 1800 489 735 SWIMART Phone: 02 9898 8666

Snap Print Design Websites Ground Floor, Bldg D, 12-24 Talavera Road, North Ryde NSW 2113 Contact: Peter Fiasco Phone: 0477 929 393 Email: franchiseenquiries@snap.com.au Website: www.snap.com.au Business description: The sophisticated Snap Centre of today is a far cry from the convenience of the corner printer of the 60s, Snap is one of the most recognised brands in Australia with a reputation in its field of quality production and service, and a commitment to people. Snap continues to evolve its franchise model and is building on its reputation for innovation and embracing change through the introduction of new products and services combining the best of traditional print with online marketing solutions. We are Multiple Award Winning Australian Franchise Success Story that has expanded its successful franchise model into Master Franchises in Ireland and New Zealand. Membership: Franchise Council of Australia, Franchise Council of New Zealand & Print Industries Association of Australia. Year established: 1899 Number of franchise outlets: 150+ - AUS & NZ Initial franchise fee: $35,000 AUD Investment required: From $50,000 AUD Training & support: Yes - extensive Locations available: Yes - Limited strategic areas WORLDWIDE ONLINE PRINTING Unit 31, 112 McEvoy Street Alexandria NSW 2015 Phone: 02 9386 9708

“Single Touch Payroll (STP) makes your reporting easier.” Emma Rosenzweig

Real Estate & Property Services ACE BODY CORPORATE MANAGEMENT PO BOX 2389 Gracevillel east, QLD 4075 Phone: 07 3379 5151

INSPECT MY HOME 4/9 Millenium Circuit Helensvale QLD 4212 Phone: 1300 337 447

R&W REAL ESTATE Level 10, 6-10 O’Connell Street Sydney NSW 2000 Phone: 02 9299 8177

JDL STRATEGIES Suite 11, Glenham Plaza, 17 Karp Crt Bundall QLD 4217 Phone: 07 5557-3888

RICHARDSON AND WRENCH Phone: 02 9299 8177

LAING AND SIMMONS REAL ESTATE 11/15 Castlereagh Street Sydney NSW 2000 Phone: 02 9291 7000

BARRY PLANT REAL ESTATE Level 2/860 Doncaster Road Doncaster East VIC 3109 Phone: 03 9840 9555 BIGGIN & SCOTT Level 1, 946 High Street Armadale VIC 3143 Phone: 03 9828 4500 CENTURY 21 AUSTRALIA Level 15, 37 York Street Sydney NSW 2000 Phone: 02 8295 0600 CHANGING PLACES Level 1 8/ 12 Alma Road St Kilda VIC 3182 CREATIVE BY DESIGN PO Box 1360 Fyshwick ACT 2609 Phone: 1300 366 222 BELLE PROPERTY Level 1, 188 Latrobe Terrace Geelong VIC 3220 Phone: 03 5249 4949 GO GECKO PROPERTY SALES Phone: 07 3041 4145 HARCOURTS Amy Johnson Place Brisbane QLD 4009 Phone: 07 3839 3100

TOP SNAP Level 3, 140 Bundall Road Bundall QLD 4217 Phone: 02 9969 5832

Recreation & Leisure

Australian Strata Management Suite 29, 270 Ferntree Gully Road, Notting Hill, VIC 3168 Contact: Richard Reid Phone: 03 9560 0770 Email: rreid@asmstrata.com.au Website: www.asmstrata.com.au Business description: As pioneers and leaders in the Australian strata industry for over 30 years, we are renowned for providing professional body corporate or strata management services on a local basis through our extensive branch network. We are actively seeking professional business people with transferrable skills to join our franchise network. We offer full training and ongoing support to enable you to become a registered Owners Corporation manager, with ongoing professional development, marketing and business support. Membership: FCA, SCA (Strata Community Association) Year established: 1989 Number of franchise outlets: 4 in NSW, 59 in Victoria (MBCM Strata Specialists) Initial franchise fee: $50,000 Investment required: Value of portfolio associated with territory Training & support: Full training, ongoing professional development and support Locations available: Various territories in NSW, Queensland, South Australia, Tasmania, Western Australia, ACT and Northern Territory

STOCKDALE & LEGGO Building 6, Suite 61, 195 Wellington Road Clayton VIC 3168 Phone: 03 9529 4955

MBCM Strata Specialists Suite 29, 270 Ferntree Gully Road, Notting Hill, VIC 3168 Phone: 03 9560 0770 Contact: Richard Reid Email: rreid@mbcm.com.au Website: www.mbcm.com.au Business description: As pioneers and leaders in the Australian strata industry for over 30 years, we are renowned for providing professional body corporate or strata management services on a local basis through our extensive branch network. We are actively seeking professional business people with transferrable skills to join our franchise network. We offer full training and ongoing support to enable you to become a registered Owners Corporation manager, with ongoing professional development, marketing and business support. Membership: FCA, SCA (Strata Community Association) Year established: 1989 Number of franchise outlets: 59 Initial franchise fee: $50,000 Investment required: Value of portfolio associated with territory Training & support: Full training, ongoing professional development and support Locations available: Various PROFESSIONALS SERVICE CENTRE 9/63 Annerley Road Woolloongabba QLD 4102 Phone: 07 3846 1800 PROPERTY GUYS 129 Baptist Street Redfern NSW 2016 Phone: 0434 964887 RAINE & HORNE Level 11, 447 Kent Street Sydney NSW 2000 Phone: 02 9258 5400 RAY WHITE REAL ESTATE Level 26, 111 Eagle Street Brisbane QLD 4000 Phone: 07 3231 2200 RE/MAX AUSTRALIA Phone: 07 3007 9000 REAL ESTATE INVESTAR 40 Commercial Drive Ashmore QLD 4214 Phone: 1300 737 782 RESICERT PROPERTY INSPECTIONS PO Box 22 Midland DC WA 6936 Phone: 1800 737 423

POLE DIVAS Studio 3/22 Cecil Place Prahran VIC 3181 Phone: 1800 765 334

Rent or Hire BUDGET RENT A CAR AUSTRALIA Tower B Level 1 197 Coward Street Mascot NSW 2020 Phone: 02 9578 1000 FRENCHAMS INDOOR PLANT HIRE 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 HERTZ AUSTRALIA Level 15, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9698 2444 HIRE FOR BABY 605 Keilor Road Niddrie VIC 3042 Phone: 1300 363 755 HOME ENTERTAINMENT EXPRESS Phone: 1800 736 897 JIM’S SKIP BINS Phone: 131 546 NETWORK CAR & TRUCK RENTALS 48 Fitzroy Street Rockhampton, Qld 4700 Phone: 1800 736 825 MR RENTAL 1/13 Indy Court Nerang QLD 4211 Phone: 1800 880 778 OZERENTALS 335 Main Rd Glenorchy TAS 7010 Phone: 03 6273 6567 RENT THE ROO PO Box 2150 Howrah LPO TAS 7018 Phone: 02 6247 3826 RENT WITH STYLE 4/50 Thomas Street, Dandenong, Victoria - 3175 Phone: 1300 73 23 83 THE FRENCHAMS GROUP 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 THRIFTY CAR RENTAL Level 13, 151 Clarence Street Sydney, NSW 2000 Phone: 02 8337 2700 TROPICAL PLANT RENTALS 4 Quixley Grove Wantirna VIC 3152 Phone: 03 9800 3733 2 0 2 2 F R A NCHIS E DIRECTORY | 81

AU S T R A LI A N f ra nchise lis ting s BEV MARKS BED AUSTRALIA 39 Technology Circuit Hallam VIC 3803 Phone: 03 8795 7900

Retail

BICYCLE SUPERSTORE Unit 4 / 1488 Ferntree Gully Road Knoxfield VIC 3180 Phone: 03 9764 2233

Beaumont Tiles 7-Eleven Stores Pty Ltd Website: www.7elevenfranchise.com.au Business description: At 7-Eleven, we take a different approach to franchising. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way. We’re looking for people with bundles of energy, love providing customers with great service, are great leaders and communicators and have an eye for detail. So if you think you’ve got what it takes, we’d love to hear from you. Membership: FCA, AACS Year established: 1977 Number of franchise outlets: 700+ Investment required: $400,000 to $1,000,000+ Training & support: Intensive 8 week training course and extensive ongoing support Locations available: VIC, NSW, QLD, ACT, WA. AGL RETAIL ENERGY Locked Bag 1837 St Leonards NSW 2065 Phone: 02 9921 2999 AMCAL - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 ANDERSENS FLOOR COVERINGS 29 Western Drive Gatton QLD 4343 Phone: 0408067439

National Support Office: 225 Marion Road, Marleston SA Contact: Franchise Team Phone: 08-8292 4444 Email: franchiseenquiry@tile.com.au Website: www.beaumont-tiles-com.au Business description: Beaumont Tiles are Australia’s largest tile group bringing the best and latest to our Australian customers – we supply more tiles to Australian homes and builders than and other retailer. Our Bathroomware offer and packages provides home builders and renovators a one stop shop service. We are proudly unique in what we do and how we do it and each and every person is valued for their contribution and effort. Membership: FCA Year established: 1960 – First franchise in 1990 Number of franchise outlets: 91 as part of our 115 strong store network Initial franchise fee: $63,000 + GST (includes opening promotion) Investment required: $350,000 to $450,000 +GST Training & support: In House and In Store training provided Locations available: NSW, VIC, Qld and SA BEDS FOR BACKS 1640 Hume Highway Campbellfield VIC 3061 Phone: 03 9359 6004

AUSTRALIA POST GPO Box 1777 Melbourne VIC 3001 Phone: 1800 657 975 AUTOPRO 327 Ferntree Gully Road Mount Waverley 3149 Phone: 03 8878 1111 BARBEQUES GALORE PO Box 195 Sydney Markets NSW 2129 Phone: 02 9735 4111 BATTERY BAR C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 BATTERY WORLD Phone: 13 17 60

“Paying super is an important part of being an employer, as it provides for your employees’ future and their retirement.” Emma Rosenzweig

82 | 2 0 2 2 FR A NCHISE DIRE C T O RY

BLUE SPIRIT PO Box 1318 East Doncaster VIC 3109 Phone: 03 9663 7045 BrightEyes Hats Thongs Sunglasses PO Box 208 Red Hill Qld 4059 Phone: 1800 178 251 Briggens Nunawading VIC 3131 Phone: 03 9879 1484 BSR GROUP PO Box 1296 Eagle Farm QLD 4009 Phone: 07 3414 8700 CAKE IT AWAY 25 Greco Place Rosemeadow NSW 2560 Phone: 02 9637 2555 CALTEX AUSTRALIA Level 24, 2 Market Street Allianz Centre Sydney NSW 2000 Phone: 02 9250 5000 CARPET COURT FLOORING CENTRES Building 2, Level 1 195 Wellington Road Clayton VIC 3168 Phone: 1300 CARPET (22 77 38) CARTRIDGE WORLD Ground Level 200 Greenhill Road Eastwood SA 5063 Phone: 08 8274 0900

APCO SERVICE STATIONS 371 Thompson Road Geelong North VIC 3215 Phone: 03 5278 6988 AUSSIE DISPOSALS Cnr Pound Road & South Gippsland Highway Dandenong VIC 3175 Phone: 03 9799 5777

BIKE FORCE 23154 Docklands Docklands VIC 8012 Phone: 03 9600 2050

CASHMART (AUST) 305-307 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9911

Bedshed Franchising Pty Ltd 75 Howe St, Osborne Park WA 6017 Contact: Greg Prussia Phone: 0447 891 158 Email: gprussia@bedshed.com.au Website: www.bedshedfranchise.com.au Business description: Bedshed is an accredited franchise business model led by a professional management team. Backed by over 30 years of successful operation, Bedshed provides support, specialised advice, training and a proven structure which takes a lot of the risk out of running your own business. With 35 stores in a growing network Bedshed is committed to partnering with franchisees to help them achieve business success, while offering flexible hours and a fulfilling lifestyle. Membership: Franchise Council of Australia Year established: 1980 Number of franchise outlets: 35 Initial franchise fee: $75K Investment required: up to $900K Training & support: Comprehensive Locations available: Across Australia

“Franchising continues to be a successful sector of the economy.” Raynia Theodore

CLARK RUBBER GROUP PTY Ltd P.O. Box 442, Metung, Victoria, 3904 Phone: 13 80 90 or 03 8727 9999 COLLINS BOOKSELLERS Level 2, 86 Bourke Street Melbourne VIC 3000 Phone: 03 9654 7400 COMPLETE FRAMING PO Box 8193 Maroochydore DC QLD 4558 Phone: 07 5443 9372 DISCOUNT DRUG STORES - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 DOLLAR CURTAINS Factory 8/97-107 Canterbury Road Kilsyth VIC 3137 Phone: 03 9237 1200 DR BOOM 2/56-58 Buffalo road Gladesville, NSW 2111 Phone: 1800 Dr BOOM (1800 37 2666) DRUMMOND GOLF SHOPS PO Box 309 Braeside DC VIC 3195 Phone: 03 9565 1400

Dymocks Tutoring Level 3, 1-3 Fitzwilliam Street, Parramatta, NSW 2150 Phone: 02 8774 2626 Email: franchising@dymocks.education Website: www.franchising.dymockstutoring.edu.au Business description: Dymocks Tutoring is tutoring business owned and operated by one of Australia’s oldest franchises, Dymocks. We’ve made the logical leap from books to education. Operating two outlets since 2018 and a large online tutoring business, Dymocks Tutoring is now ready to start expanding our local learning hubs! We’re looking for franchisees who are excited to help students maximise their marks and see tangible change in their grades. At Dymocks Tutoring we believe in accessibility so we’re about making tutoring affordable and more available to more students across the country. Year established: 2018 Number of franchise outlets: 2 Investment required: $40,000 minimum Training & support: Yes Locations available: Australia wide

“Yes, you do need an accountant, and you should get one before you start off in business.” Kate Groom EARTHBORN 30 Collingwood Street Albion QLD 4010 Phone: 07 3385 8500

HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200

MIND GAMES 244 Swanston Street Melbourne VIC 3000 Phone: 03 9663 2828

HEALTHY LIFE 316 Horsley Road Milperra NSW 2214 Phone: 02 9772 7173

MINIT AUSTRALIA PTY LTD – MISTER MINIT 90-96 Bath Road Kirrawee NSW 2232 Phone: 02 9521 9100

HORSELAND Locked Bag 1B Number 11 Nunawading VIC 3131 Phone: 03 9845 0645

MLN - MOBILE LAPTOPS AND NOTEBOOKS 75 Peel Street West Melbourne VIC 3003 Phone: 03 9328 8777

HOUSE 425 St Kilda Road Melbourne VIC 3004 Phone: 03 9863 2388

OPSM 75 Talavera Road North Ryde NSW 2113 Phone: 02 9815 2333

HOWARDS STORAGE WORLD 4/49 Frenchs Forest Road Frenchs Forest NSW 2086 Phone: 02 9452 8888

OZ DESIGN FURNITURE PO Box 3598 Rouse Hill NSW 2155 Phone: 02 8887 9444

IGA 218 Bannister Road Canning Vale WA 6155 Phone: 08 9311 6000

OZSPY Unit 6, 42 Burnside Road Stapylton QLD 4207 Phone: 07 3382 7497

INBLOOM FLORIST Hornsby Westfield - K 102A Cnr Florence & Hunter St Hornsby NSW 2077 Phone: 02 9477 3177

PACK & SEND Unit 6, 43 Heathcote Road Moorebank NSW 2170 Phone: 02 8778 5699

IN.CUBE8R GALLERY 321 Smith Street Fitzroy VIC 3065 Phone: 03 9995 8643 INKSPOT 34 Percy Street Mordialloc VIC 3195 Phone: 1300 INKSPOT (465 776)

PARAFFINE 15 Thomas Street Brunswick VIC 3056 Phone: 0418 324 384 PHARMASAVE - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

INSPIRATIONS PAINT PO Box 705 Warners Bay NSW 2282 Phone: 02 4903 8777

PRICE ATTACK 130 Links Avenue South, Eagle Farm QLD 4009 Phone: 1300 854484

KELLY SPORTS Suite 1, 1 Cookson Street Camberwell VIC 3124 Phone: 03 9384 2204

PUMA ENERGY Level 1, North Tower, Green Square, 515 St Pauls Terrace Fortitude Valley QLD 4006 Phone: 1300 723 706

KENNY’S CARDIOLOGY Phone: 1300 605 002

FOODWORKS Level 1, 1601 Malvern Road Glen Iris VIC 3146 Phone: 03 9809 8600

KING OF THE PACK Suite 3, Level 1, 64-70 Main Street Blacktown NSW 2148 Phone: 02 9676 4122

FORTY WINKS 88-90 Peters Ave Mulgrave VIC 3170 Phone: 03 9574 5100

LAUBMAN AND PANK PO Box 1908 Macquarie Centre North Ryde NSW 2113 Phone: 1800 623 957

REGAL MATTRESS 167 Browns Road Noble Park VIC 3174 Phone: 03 9795 6300 REVOLUTION CD 49 Monaro Street Queanbeyan NSW 2620 Phone: 02 6297 0067

FREECHOICE STORES PO Box 87 Oxenford QLD 4210 Phone: 07 5573 3755

LUXAFLEX – HUNTER DOUGLAS 338 Victoria Road, Ryadalmere NSW 2116 Phone: 02 9638 8000

SHAVER SHOP Level 3, Office Tower 2, Chadstone Shopping Centre 1341 Dandenong Road Chadstone VIC 3148 Phone: 03 9840 5900

FREEDOM FURNITURE Level 4, 1 Epping Road North Ryde NSW 2113 Phone: 02 9882 9000

MADE IN JAPAN 1-7 Wynyard Street South Melbourne VIC 3205 Phone: 03 9690 0001

SHEDS N MORE Factory 6, 2122 Hume Highway Campbellfield VIC 3061 Phone: 03 9308 0222

MAGGIES KITCHEN STORE 56 Hesse Street Queenscliff VIC 3225 Phone: 03 5258 4141

SLEEPY’S Unit 9/16 Metroplex Avenue Murrarie QLD 4172 Phone: 07 3895 4100

MARY RYAN’S 40 Park Road Milton QLD 4064 Phone: 07 3510 5000

SNOOZE 21 A Shierlaw Avenue Canterbury VIC 3126 Phone: 0423 077 844

MATCHBOX c/- Level 5, 530 Collins Street Melbourne VIC 3004 Phone: 1300 FRANCHISE

SOLOMONS FLOORING PO Box 166 Mulgrave VIC 3170 Phone: 1800 765 666

METRO TILES 192 Granite Street Geebung QLD 4034 Phone: 07 3216 5800

SPECSAVERS 520 Graham Street Port Melbourne VIC 3207 Phone: 03 8645 0700

GAMETRADERS 314 Glen Osmond Road Myrtle Bank SA 5064 Phone: 08 8338 2557 GODFREYS 26-34 Aylesbury Dr Altona VIC 3018 Phone: 03 8542 2110 GOOD GAMES Level 1, 857 George Street Sydney NSW 2000 Phone: 02 9281 1760 GUARDIAN - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

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AU S T R A LI A N f ra nchise lis ting s SPORTSCO Suite G03, 53 Coppin Street Richmond VIC 3121 Phone: 03 8420 1500 SPORTSPOWER 169 Burnley Street Richmond VIC 3121 Phone: 03 9254 0118 STRATHFIELD Phone: 13 11 77

“Multi-unit franchising, where individual franchisees own multiple units continues to be a significant trend in the franchise sector worldwide.” Brian Keen

STRUDDY’S SPORTS 82 Bryants Road Loganholme QLD 4129 Phone: 07 3209 6100

THE COMPLETE GARDEN 25 Hesling Court Bendigo VIC 3550 Phone: 03 5443 3551 THE CONFECTIONERY & PARTY SHOP 298 Wyndham Street Shepparton VIC 3630 Phone: 03 5822 0877 THE COUNTRY BREWER 1/148 Toongabbie Road Girraween NSW 2145 Phone: 02 9896 1366 THE GOOD FEET STORE Shop 5a/88 Park Avenue Kotara NSW 2289 Phone: 02 4957 4230 THE INK SHOP PO Box 624 Bellara QLD 4507 Phone: 07 3408 6421 THE LOTT 87 Ipswich Road Woolloongabba QLD 4102 Phone: 07 3877 1095 THE MATTRESS SUPERMARKET Aspley Homemaker Centre Cnr Zillmere & Gympie Road Aspley QLD 4034 Phone: 07 3683 4499 THE ORIGINAL POSTER COMPANY 7/6 Transport Place Molendinar Qld 4214 Phone: 07 5597 2300 TILE MART 506 Geelong Road (Cnr Tottenham Pde) Tottenham VIC 3012 Phone: 03 9325 3000 TOTAL TOOLS 19 Grimes Court Derrimut VIC 3030 Phone: 03 9394 4300 Totally WorkWear Ashmore, Burleigh Heads, Nerang Oxenford, Tweed Heads Sth Phone: 07 5597 2488 TOYWORLD Phone: 03 5562 7362

“The reality is that financing your way into your franchising opportunity requires a lot of preparation, focus and hard work.” Steve Seddon 84 | 2 0 2 2 FR A NCHISE DIRE C T O RY

ALLPHONES Level 7, 3 Rider Blvd Rhodes NSW 2138 Phone: 13 8000 CRAVE COMMUNICATIONS PO Box 1131 Newport NSW 2106 Phone: 02 8705 6205 TELCOINABOX 10/9 Hunter Street Sydney NSW 2000 Phone: 1300 683 526

SUPANEWS Level 13/110 Mary Street Brisbane QLD 4000 Phone: 07 3221 0211 THE ATHLETE’S FOOT AUSTRALIA Locked Bag 8 Redfern NSW 2016 Phone: 02 8310 0000

Telecommunications

TSG Franchise Management PO Box 4296, Ringwood VIC 3134 Phone: 03 8873 7900 Email: enquire@tsgfranchise.com.au Website: www.tobaccosg.com Business description: The TSG story began over 20 years ago as a single store and it was from this moment that we made a commitment to our customers and our franchisees to be best in class within retail. With instant brand recognition and an elite level of professional operational excellence unlike any other, TSG lead the way in providing innovative franchise solutions and best practice franchise management for our franchisees. Some key differentiators are our bright vibrant design, clear brand vision, unique retail experience and our ability to offer franchisees an innovative retail strategy. Membership: Franchise Council of Australia Year established: 1996 Number of franchise outlets: >470 Initial franchise fee: $6500 Investment required: $150K - $200K Training & support: YES Locations available: ALL UNITED PETROLEUM 200 Hoddle Street Abbotsford VIC 3067 Phone: 03 9413 1400 VAST FURNITURE & HOMEWARES 15-17 Millennium Cct Helensvale QLD 4212 Phone: 07 3252 7675 WILD CARDS & GIFTS Suite 3.06 Axis Corporate Centre 46-50 Kent Rd, Mascot NSW 2020 Phone: 02 9098 2800 WORKOUT WORLD Phone: 0402 733 092

TELECHOICE 74 Eastern Road South Melbourne VIC 3205 Phone: 03 8699 2555 WIRELESS ANYWHERE GROUP Unit 1, 76 Reserve Road Artarmon NSW 2064 Phone: 1300 665 014 ‘yes’ OPTUS SHOP Singtel Optus Pty Limited 1 Lyonpark Rd, Macquarie Park NSW 2113 Phone: 02 9870 7495

“There is little doubt though that most lenders will look more favourably at borrowers that demonstrate stability, particularly through home ownership.” Phil Chaplin

Trade & Services ECOSMART HOT WATER PO Box 6089 Silverwater NSW 2128 Phone: 133 326 FOX MOWING Phone: 1800 369 669 JIM’S ANTENNA’S Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 JIM’S GLASS Phone: 131 546 JIM’S PLUMBING Phone: 131 546 JIM’S SECURITY DOORS Phone: 131 546 JIM’S SOLAR Phone: 131 546

Signs & Graphic Services SIGN*A*RAMA Phone: 1300 616 785 SIGNWAVE Suite 3.09, 100 Collins Street, Alexandria NSW, 2015 Phone: 02 9114 9955

“Prospective franchisees should endeavour to make contact with as many former and current franchisees as possible.” Raynia Theodore

PLATINUM ELECTRICAL CONTRACTORS PO Box 6234 Rouse Hill NSW 2155 Phone: 1800 752 846 SCROOZ 5-11 Jardine Drive Redlands Business Park Redland Bay QLD 4165 Phone: 07 3829 1993 SHOWER SURGEON PO Box 208 Oaklands Park SA 5046 Phone: 0412 135 647 SUPERGREEN SOLUTIONS 161 Ingham Road, West End Townsville QLD 4810 Phone: 07 4772 7655

Travel CON-X-ION PO Box 283 Ashmore City QLD 4214 Phone: 07 5556 9888 HARVEY WORLD TRAVEL PO Box 6004, Shoppingworld North Sydney NSW 2059 Phone: 02 9957 3688 JETSET TRAVELWORLD GROUP Level 3, 77 Berry Street North Sydney NSW 2060 Phone: 02 8229 4000

“To drive growth, franchises need to be comfortable promoting their business in the local community.” Greg Nathan

vending AUSTVENDING 261 Church Street Prospect SA 5082 Phone 1300 769 967 BOX CORPORATION PO Box 156 North Fremantle WA 6159 Phone: 08 9200 2251 CUPA NUTZ 3 Herbert Street Parkdale VIC 3195 Phone: 0425 838 800 Just Now Vending Phone: 0423 927 535 Fresh Juice Vending Email: robert@freshjuicevening.com.au GAMEKING AUSTRALIA PO Box 348 Morisset NSW 2264 Phone: 0414 868 500 JUST NOW VENDING Baulkham Hills NSW Phone: 0411 111568 KOALA KRANE Unit 204/360 Marine Parade Labrador QLD 4215 Phone: 0427 888 635 KOOLER ICE Phone: 1800 858 3025 PROVENDER VENDING 80 Vore Street Silverwaters NSW 2128 Phone: 1800 121 111 Variety Vending Unit 23, 9 Powells Road Brookvale NSW 2100 Phone: 1800 066 112

Workplace Health & Safety SAFETYQUIP 26 Sunshine Beach Rd Noosa Heads Queensland 4567 Australia Phone: 07 5455 3822 TESTEL PO Box 291 Unley SA 5061 Phone: 1300 881 116 THE DRUG DETECTION AGENCY Phone: 1300 4DETECTION

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n e w zeala nd f ra nchise lis ting s accounting & financial services BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 AUS Phone: +61 7 5553 8200

COLORGLO INTERNATIONAL Phone: 09 524 6214 DRI WASH ‘N GUARD PO Box 3410 Narrellan DC NSW 2567 AUS Phone: +61 2 4648 6100

CAL SYSTEMS PO Box 221 Waikanae Phone: 04 293 6899

ENZED Private Bag 14906, Panmure, Mount Wellington Auckland Phone: 09 574 1744

CFO ON-CALL PO Box 9415 Wyoming NSW 2250 AUS Phone: 0800 180 400

EXTREME AUTOMOTIVE PARTS DISTRIBUTORS PO Box 1518 Hamilton Phone: 0800 498 7363

ENABLEME LTD PO Box 498 Shortland Street, Auckland Phone: 021 760 046

FINAL TOUCH PO Box 1083 Cambridge 3450 Phone: 09 358 1141

FIFO CAPITAL PO Box 851 Robina QLD 4226 AUS Phone: 0800 333 436

IMPORT4LESS Phone: 03 528 1003

FIRST CLASS ACCOUNTS PO Box 851 Robina DC QLD 4226 AUS Phone: 0800 777 552 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland NZ Phone: 09 634 3150 JUST LOANS PO Box 2560 Dunedin 9044 Phone: 0800 333 455 MIKE PERO MORTGAGES PO Box 2060 Christchurch 8015 Phone: 03 377 7440 NEW ZEALAND HOME LOANS PO Box 161 Hamilton 3240 Phone: 07 839 0998 NEW ZEALAND POST & KIWIBANK Level 12, New Zealand Post House 7 Waterloo Quay Wellington 6011 Phone: 09 336 8284 SMALL BUSINESS ACCOUNTING PO Box 47 818 Ponsonby, Auckland Phone: 0800 114 722 THE INTERFACE FINANCIAL GROUP Phone: 09 302 7704

Advertising & Marketing GIGGLE TV Phone: 06 355 3480 REDWORX National Franchise Support Office lower Hutt Contact: 0800 REDWORX (7339679)

Automotive Products & Services 0800 2 FIX IT Phone: 0800 234 948 AA AUTO SERVICE & REPAIR PO Box 5 Auckland Phone: 09 966 8800 AUTO ONE PO Box 3342 Napier Phone: 06 843 5949

86 | 2 0 2 2 FR A NCHISE DIR E C T O RY

HONDA PO Box 97-340 South Auckland Mail Centre Manukau City Phone: 09 262 7304 MAG & TURBO WAREHOUSE PO Box 97528 Manakua Phone: 0800 MAGS 4 U MARSHALL BATTERIES PO Box 36026 Lower Hutt, Wellington Phone: 04 568 4269 MAZDA NEW ZEALAND PO Box 132057 Sylvia Park, Auckland 1644 Phone: 0800 800 626

RODNEY WAYNE PO Box 825 Shortland Street Auckland 1140 Phone: 09 358 4644 TEETH WHITENING ASSOCIATES Suite 1 (Ground Floor) 291 Tamaki Drive, Kohimarama Auckland 1071 Phone: 09 578 3282 TONI&GUY Phone: 09 847 9219 WAXNLASER Phone: 0800 838 329

Building Products & Services A BUYER’S CHOICE HOME INSPECTIONS Phone: 0800 863 636 ACCESSMAN 2 Alloy Street Sockburn, Christchurch Phone: 03 341 3566 ADEN FRANCHISE GROUP 10 Boston Road Mt Eden, Auckland Phone: 09 377 6311 AERIAL MASTER 345a Rosetta Road Paraparaumu Wellington 5032 Tel: 0272 218 763 CORESTEEL BUILDINGS Phone: 09 438 1562 CUTSHOP Unit 7, 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632

MIDAS NEW ZEALAND PO Box 305521 Triton Plaza, North Shore Auckland 0757 Phone: 09 415 0232

DECK AND FENCE PRO 378 Crawford Road Te Puna, Tauranga 3171 Phone: 07 5525 311

MINI TANKERS FUELS & OILS Unit 3, 110 Mays Road Onehunga, Auckland Phone: 09 622 2671

DIAMOND FUSION PO Box 60351 Titirangi 0642 Phone: 0800 667 278

MOTIVITY FRANCHISING Suite 170, 15 Albert Avenue Broadbeach QLD 4218 AUS Phone: +61 425 239 863

DREAM DOORS PO Box 31 Lake Hawea 9345 Phone: 03 443 5133

NOVUS Phone: 03 366 0870

FIREWATCH 8c Piermark Drive Albany, Auckland 0632 Phone: 09 415 3337

OIL CHANGERS NEW ZEALAND Unit 12 / 14 Acheron Drive Christchurch Phone: 03 343 6080 PIRTEK 10 Ross Reid Place East Tamaki Auckland Phone: 09 274 6925 RESIN WELD Phone: 0-9-827 6153

Beauty Products & Services CACI 7c Taylors Road Morningside, Auckland Phone: 0800 438 438 JUST CUTS Phone: 0800 100 114 LUSH LASHES 29a Marina Grove Lower Hutt Wellington Phone: 0800 587 4527

FIX IT BUILDING SERVICES PO Box 31632 Lower Hutt Wellington Phone: 09 444 4167 FLETCHER ALUMINIUM PO Box 14107 Panmure, Mount Wellington, Auckland Phone: 09 574 1500 FLOORING DESIGN PO Box 5136 Greenmeadows, Napier 4145 Phone: 027 559 2281 GENERATION HOMES Phone: 0274 908 399 GJ GARDNER 19 Tarndale Grove Albany 0751 Phone: 09 415 2488 GRANITE TRANSFORMATION 7/5 Talavera Road North Ryde NSW 2113 AUS Phone: +61 2 8817 5900

HAMMER HARDWARE Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9953 HORIZON HOMES PO Box 805 Orewa, Auckland Phone: 027 412 5373 HOTONDO HOMES Australia Phone: +61 3 9559 5000

MR SANDLESS NZ Phone: 0800 744 693

VENLUREE Phone: 09 913 4185

NAKED POOL COMPANY 24 McColl Street Newmarket Auckland Phone: 0800 204 044

VERSATILE HOMES AND BUILDINGS Phone: 0274 970 128

NAVIGATION HOMES 673 Karaka Road Auckland 2580 Phone: 09 294 6135

HRV VENTILATION Phone: 0800 HRV123

NEW ZEALAND HEAT PUMPS PO Box 35202 Shirley, Christchurch Phone: 0800 200 400

HYDRAULINK PO Box 12826 Penrose, Auckland Phone: 09 525 2626

NZ FLOORSANDING CO PO Box 13286 Tauranga 3141 Phone: 0800 693 566

JENNIAN HOMES PO Box 847 Tauranga 3140 Phone: 07 578 2301

PINKFIT PO Box 12 069 Penrose, Auckland Phone: 021 814 113

JUST CABINS PO Box 68171 Newton, Auckland 1145 Phone: 021 716 776

PLACEMAKERS 150 Marua Road Mt Wellington 1134 Auckland City Phone: 09 525 5100

KINETIC ELECTRICAL PO Box 8628 Havelock North, Hawke’s Bay Phone: 06 878 1103 KITCHEN STUDIO 447B Blenheim Road Middleton, Christchurch Phone: 03 964 4580 KITCHENS REFRESHED PO Box 75-937 Auckland Phone: 0800 100 130 LANDMARK HOMES NZ PO Box 500 Tauranga Phone: 07 578 2295 LASER ELECTRICAL GROUP PO Box 19005 Avondale Auckland Phone: 09 820 3800 LASER PLUMBING PO Box 19005 Auckland 1746 Phone: 09 820 3800 LATITUDE HOMES PO Box 72512 Papakura 2244 Phone: 09 298 5811 LOCKWOOD HOMES Private Bag RO 3034 Rotorua Phone: 07 347 7691 MAGNETITE Australia Phone: +61 2 9565 4070 MITRE 10 Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9900 MODA PO Box 21709 Henderson Auckland Phone: 09 835 2221 MR FENCERS SYSTEMS PO Box 5343 Frankton Hamilton Phone: 07 855 6010 MR PLUMBER PO Box 112-305 Auckland 1642 Phone: 0800 800 202

PLUMB’IN Private Bag 300 987 Albany, Auckland Phone: 09 448 0280 PREP & PAINT PRO Phone: 07 552 5311 PROVISTA BALUSTRADE SYSTEMS Phone: 0275 961 264

UVTEC PO Box 20 Tauranga Phone: 07 548 2723 WARMUP NEW ZEALAND Phone: 09 820 3850 WET SEAL PO Box 33-720 Takapuna Auckland Phone: 0800 436 000 WINDOW DRESSINGS Phone: 021 345 109

Business Services ACARDO WORKPLACE SAFETY SUPPLIES Phone: 0508 ACARDO ACTIONCOACH Phone: 09 575 5790 ADVANCE INTERNATIONAL 663 Great South Road Penrose, Auckland 1061 Phone: 0800 223826 APPARELMASTER PO Box 38456 Wellington Mail Centre Lower Hutt 5045 Phone: 04 569 3652

RAINCATCHER SYSTEMS Phone: 0800 724 622 REALTY RETURNS, THE PROPERTY IMPROVERS Phone: 09 213 7993 REFRESH RENOVATIONS PO Box 109 193 Newmarket Auckland Phone: 09 531 5357 REZLAB GROUP HOLDINGS 57 Higgins Road Hamilton Phone: 0800 REZLAB SHED BOSS Phone: 0 7 579 1525 SIGNATURE HOMES PO Box 305393 Triton Plaza North Shore City 0757 Phone: 09 415 2468 SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SUNBRIGHT LAMP DISTRIBUTORS Phone: 09 478 9824 SUPERBUILD Phone: 0800 GO 4 SUPER TACA NZ Australia Phone: +61 3 8727 5000 TASMAN INSULATION PO Box 12 069 Penrose Auckland Phone: 09 579 2139 THE BARN COMPANY Phone: 09 438 1562 TINT PRO PO Box 13 108 Onehunga Phone: 0800 846 877

Aramex Shed 5, Level 1, Lever Street, Ahuriri, Napier 4112 Phone: 0508 692 726 Email: recruitment@aramex.co.nz Website: www.aramex.co.nz Business description: Aramex is a leading courier and logistics company. We are the delivery partner of choice to more than 95,000 business customers, across New Zealand and the world. We began as Fastway Couriers more than 35 years ago and joined the global Aramex family in 2016. This international network offers us access to over 220 global destinations, while our approach to service remains locally focused. Across Australia and New Zealand, our more than 1,200 Courier Franchisees are owneroperators who are committed to providing convenient and customised service to their customers across 45 regional franchise areas. We offer our franchise partners an awardwinning system, world-class innovation, training and support to run their own rewarding business in their local communities Year established: 1984 Number of franchise outlets: 18 Regional Franchises Initial franchise fee: Available upon application Investment required: Dependent on territory. Please visit our website to view the current opportunities Training & support: Extensive training and ongoing support is provided – no previous business experience required Locations available: Territories available across New Zealand and Australia

2 0 2 2 F R ANCHIS E DIRECTORY | 87

n e w zeala nd f ra nchise lis ting s ARMSTRONG SMARTER SECURITY Phone: 029 474 9007 BBX MANAGEMENT PO Box 803 L4 106 Gloucester Street Christchurch Phone: 03 372 1562 BEVINCO PO Box 12 195 Beckenham, Christchurch Phone: 03 332 6560 BIG PADDLE COMPANY Phone: 09 630 7710 CAD PARTNERS PO Box 65 313 Mairangi Bay Auckland Phone: 0800 180 400 COMPLETE FIRST AID SUPPLIES PO Box 69-123 Glendene Auckland 0645 Phone: 09 827 7726 CRESTCLEAN PO Box 740 Dunedin 9054 Phone: 03 477 1126 CUTSHOP Unit 7 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632 DESIGN IMPORTANCE 420 Mt Alexander Road Ascot Vale VIC Australia Phone: +61 4 1430 3080 DISTRIBUTION INTERNATIONAL PO Box 36611 Merivale, Christchurch 8146 Phone: 0800 366 116 ECOMIST Eastgate Business Park 800 Te Ngae Rotorua Phone: 0800 75 75 78 EMBROIDME PO Box 51890 Pakuranga, Auckland 2140 Phone: 09 577 4223 EXPENSE REDUCTION ANALYSTS Phone: 04 566 6615 FLO2CASH PO Box 301 199 Albany, Auckland 0752 Phone: 0800 356 222

MEGA SERVICES PO Box 3061 Christchurch Phone: 03 384 4885 MONEY CONCEPTS NEW ZEALAND 2nd Floor, 111 Molesworth Street Wellington 6001 Phone: 02 7255 5951 NEW ZEALAND POST Customer Service Centre PO Box 39100 Wellington Mail Centre Lower Hutt 5045 Phone: 0800 501 501

HUMITECH Phone: 0800 486 434 KIWIHOST 3/93 Main South Road Upper Riccarton Christchurch 8442 Phone: 03 343 5007 LEADERSHIP MANAGEMENT 1400 Malvern Road Glen Iris VIC 3146 AUS Phone: 0800 333 270 LINK BUSINESS SERVICES PO Box 12-324 Penrose Auckland Phone: 09 555 6007 MANDEVILLE MARKETING PO Box 36743 Merivale Christchurch 8146 Phone: 0508 776 668

88 | 2 0 2 2 FR A NCHISE DIRE C T O RY

JUMP SWIM SCHOOLS Unit6/54 – 56 Paradise Avenue Miami Gold Coast 4220 AUS Phone: 1300 249 241 KEA KIDS CLUB PO Box 75/580 Manurewa 2243 Auckland Phone: 09 535 2187 KELLY SPORTS Phone: 09 427 9377

OFFICE PRODUCTS DEPOT Phone: 09 915 4544

LITTLE KICKERS Auckland 1025 Phone: 09 815 8607

PACK&SEND Unit 1, 213 Blenheim Road Riccarton, South Island Christchurch Phone: 021 799 783

MY GYM PO Box 58813 Greenmount Auckland Phone: 09 274 4949

PROPERTYSCOUTS PROPERTY MANAGEMENT Phone: 03 477 9228 PROTECTA GLASS PO Box 722 Orewa 0946 Auckland Phone: 02 7292 4640 QJUMPERS PO Box 13354 Bay Central Tauranga Phone: 0800 QJUMPERS

SKIDS – SAFE KIDS IN DAILY SUPERVISION PO Box 259 262 Greenmount, Auckland Phone: 09 576 6602 SMALLPRINT NZ Unit 4 2-4 Williams Grove Bon Beach VIC 3196 Phone: 1800 762 557 STRETCH-N-GROW PO Box 65147 Mairangi Bay Auckland 0741 Phone: 09 447 1827

RESUME ONE Unit 27/595 Laurie Southwick Parade Gulf Harbour 0930 Auckland Phone: 09 235 8484

TOYHIRE Phone: 09 573 6124

SPEEDY SIGNS PO Box 51-890 Auckland Phone: 09 577 4223

AMAC PO Box 48 078 Blockhause Bay Auckland 0644 Phone: 0800 262 269

SUPER SHUTTLE Phone: 09 522 5710 TELCOINABOX PO Box 331-166 Takapuna Auckland 0740 Phone: 0800 7 TELCO THE ALTERNATIVE BOARD Phone: 09 446 0963 THEXTON ARMSTRONG Phone: 02 7509 3385

GRAFFITI DOCTOR Phone: 0800 482 437 HELIUM WORK SEARCH PO Box 1594 Wellington 6140 Phone: 04 916 2180

JUMPING BEANS INTERNATIONAL Phone: 09 475 9204

Children’s Products & Services

Cleaning Services

AMAZING CLEAN NEW ZEALAND Unit 7, 21 Railside Place Frankton Hamilton NZ 3204 Phone: 0800 2 AMAZE (2 26293) BUSY BEE CLEANING SERVICES PO Box 6423 Upper Riccarton Christchurch 8442 Phone: 03 423 9688 CEILING MASTER PO Box 20396 Christchurch 5 Phone: 03 365 5111

ABACUS MATHS ACADEMY 42 Ascot Avenue Remuera Auckland 1050 Phone: 09 5221 238

CLEAN PLANET FRANCHISE 51c Hastie Avenue Mangere Bridge Auckland 2022 Phone: 09 622 0828

BABY ON THE MOVE 84 Wech Drive Warkworth North Auckland 0910 Phone: 09 422 2285

CLEANCORP FRANCHISE SYSTEM PO Box 37948 Parnell, Auckland 1151 Phone: 09 307 2970

BOOKENDS NEW ZEALAND PO Box 36514 Merivale Christchurch 8146 Phone: 03 377 9555

CLEANTASTIC COMMERCIAL CLEANING PO Box 7425 Taradale Napier 4141 Phone: 06 843 320

CHIPMONKS PLAYLAND & CAFÉ Port Building 9-13 George Street Dunedin 9023 Phone: 03 472 8480

COOKRIGHT KITCHEN SERVICES PO Box 3183 Hawkes Bay Mail Centre, Napier 4142 Phone: 06 354 3150

GRASSHOPPER SOCCER Phone: 04 889 2013

CREST COMMERCIAL CLEANING PO Box 740 Dunedin 9054 Phone: 03 477 1126

JELLYBEANS MUSIC NZ 9 Lockhart Place Mt Wellington, Auckland Phone: 09 576 9902

CREWCUT 45a Princes Street, PO Box 90815 Northcote Auckland 1030 Phone: 09 481 0004 ENVIRO CLEAN & RESTORATION Unit 1, 35 Maurice Road Penrose Auckland 1642 Phone: 09 636 1320 GREEN ACRES FRANCHISE GROUP PO Box 41271 St Lukes Auckland 1346 Phone: 0800 803 200 GREEN CLEEN Unit 39, 5 Ponderosa Parade Warriewood NSW 2103 AUS Phone: (AUS) 1300 550 523 JANI KING (NZ) 66 Hillside Road Glenfield Auckland Phone: 09 441 9996 JET CLEANING SERVICES Po Box 68 454 Newton Auckland 1145 Phone: 09 302 1536 LOVEN PO Box 202 064, Southgate Post Centre Takanini Auckland Phone: 09 296 5328 PARAMOUNT SERVICES 1st Floor, 4 Murdoch Road Grey Lynn Auckland 1002 Phone: 09 376 7850 PRESTIGE HOME GROOMERS 12 Woodleigh Place Ohauiti Tauranga Phone: 07 543 2090 SELECT CLEANING PO Box 22313, Hunter’s Corner Manukau Auckland Phone: 021 661 695 SOFTWASH PO Box 20293 Hamilton 3241 Phone: 07 848 1700

Computer Products & Services CARTRIDGE WORLD Phone: 03 446 8600 COMPUTER SOLUTIONS SALES & SERVICE PO Box 11-193 Palm Beach Papamoa 3151 Phone: 07 571 0235 COMPUTER TROUBLESHOOTERS Phone: 0800 728 768 GEEKS ON CALL Australia Phone: +61 408 847 524 GEEKS ON WHEELS PO Box 9780 Marion Square Wellington 6141 Phone: 04 891 0269 NEED A NERD PO Box 86 Clive Hawke’s Bay 4148 Phone: 0800 633 326

contract cutting services CUTSHOP Unit 7, 135 Pilkington Road, Panmure, New Zealand Phone: +64 9 666 0632

Distribution

Food – Coffee & Cafés

ANCHOR FRANCHISE Private Bag 75806 Manurewa Auckland Phone: 09 295 2700

BB’S CAFÉ PO Box 112-260 Penrose Auckland Phone: 09 525 7700

AUSSIE FARMERS DIRECT Building 2, 9 Ferndell Street Granville NSW 2142 AUS Phone: 1300 MILKMAN

BREAKERS CAFÉ & BAR Phone: 06 834 0537 BUGGER CAFE Phone: 027 551 0963

LIFETIME DISTRIBUTORS 135b Morrin Road Mt Wellington Auckland Phone: 09 574 6695

CAFE2U NZ Building 7, 81 Frenchs Forest Road East Frenchs Forest NSW 2086 AUS Phone: 0508 004 388

THE TRUSTY DELIVERY CO PO Box 16-381 Christchurch 8441 Phone: 0800 443 355

CAFÉ BOTANNIX Phone: 09 451 9119 CARL’S JR. Phone: 021 276 9769

Educational & Training Systems LCF FUN LANGUAGES PO Box 89060 Torbay Auckland NZ Phone: 0800 836 000 MATHZWISE Phone: 07 886 0965 NUMBER WORKS ’NWORDS Phone: 07 848 2574 PACIFIC SIMULATORS 2010 Unit 2, 103 Main South Road Sockburn Christchurch 8042 Phone: 03 343 0864

Entertainment KIWIKRANE PO Box 41398 St Lukes Auckland 1346 Phone: 09 307 0810 LOLLIPOPS PLAYLAND & CAFÉ 20a Rempstone Drive Halswell Christchurch Phone: 04 565 1569 MEGAZONE LASER GAMES PO Box 78396 Grey Lynn Auckland Phone: 09 360 2900

Food - Bakeries BAKERS DELIGHT 36 Enfield Street, Mt Eden, Auckland, 1024 New Zealand Phone: 0800 225 388 BRUMBY’S BAKERIES 10F Morningside Drive Morningside Auckland 1025 Phone: 0508 278 6297 BRUMBY’S GO! PO Box 1549 Southport QLD 4215 AUS Phone: 0800 843 452 CITY CAKE COMPANY Phone: 022 042 8824

“Prospective franchisees must be given a disclosure document and franchise agreement by the franchisor.” Stewart Germann

CHOCOLATERIA™ SAN CHURRO Suite 103, 425 Docklands Drive Docklands VIC 3008 AUS Phone: (AUS) 1300 797 620 COFFEE CULTURE Phone: 03 377 2605 COLUMBUS COFFEE PO Box 911 030 Victoria Street West Auckland CBD Phone: 0800 100 110 ESQUIRES COFFEE HOUSE PO Box 6570, Wellesley Street Auckland CBD Phone: 0800 843 452 GLORIA JEAN’S COFFEES Phone: 09 520 6477 HOLLYWOOD BAKERY 1H Henry Rose Place Albany Auckland 632 Phone: 021 471 776 ICON COFFEE PO Box 25088 St Heliers Bay Auckland 1740 Phone: 09 524 5847 ILLY ESPRESSO BAR Phone: 021 707 758 JAMAICA BLUE NZ PO Box 137228 Parnell Auckland Phone: 09 377 1901 MEGA CAFÉ Phone: 0800 100 110 MUFFIN BREAK PO Box 137-228 Parnell Auckland 1151 Phone: 09 377 1901 MUZZ BUZZ Phone: 09 359 9068 NEW YORK DELI Phone: 03 968 4924 PALEO CAFÉ Australia Phone: +61 7 4225 5388 ROBERT HARRIS CAFÉ PO Box 58095 Greenmount Manakau 2141 Phone: 0800 426 333 SHAKY ISLES COFFEE CO Phone: 09 529 9177 SHINGLE INN CAFÉ Australia Phone: +61 7 3399 3000 SIERRA COFFEE Phone: 09 444 4369 2 0 2 2 F R A NCHIS E DIRECTORY | 89

n e w zeala nd f ra nchise lis ting s STREETWISE COFFEE Phone: 06 364 5733 THE COFFEE CLUB PO Box 78-203 Grey Lynn Auckland 1245 Phone: 09 304 0008 THE COFFEE GUY PO Box 37526 Parnell Auckland Phone: 09 309 9727 THE COFFEE SHOT Phone: 03 472 8618 THEOBROMA CAFES, LOUNGES AND BARS Australia Phone: +61 3 9480 1030 XPRESSO DELIGHT Phone: 021 875 431

Food – Restaurants & Dining Rooms COBB & CO Phone: 021 483 500 HELL Phone: 027 364 2431 HOG’S BREATH CAFÉ PO Box 8068 Cleveland QLD 4163 AUS Phone: 1800 HOGSTER

GOLDEN NUTS FRANCHISING NZ 61A Athens Road Onehunga Auckland Phone: 021 126 3059 HOLLAND & BARRETT Samuel Ryder House Townsend Drive, Attleborough Fields Nuneaton UK, CV11 6XW Phone: (UK) +44 2476 244 543 LENARD’S CHICKEN Level 1, 225 Montague Road West End QLD 4101 AUS Phone: +61 7 3100 7800

THE PITA PIT Phone: 09 486 4664

MEDITERRANEAN FOOD WAREHOUSE Phone: 04 939 8100

URBAN TURBAN NEW ZEALAND Unit C, 26 Aviemore Drive Highland Park Auckland Phone: 09 538 0833

MR WHIPPY PO Box 133-070 East Ridge Auckland 4416 Phone: 09 521 9325 MR WOO SUSHI Phone: 021 781 250

SIMPLY SQUEEZED PO Box 71 Bay View Napier 4149 Phone: 06 836 7066

LONE STAR Phone: 03 374 3208

SUPER LIQUOR HOLDINGS Lvl 7, 182 Broadway Newmarket Auckland 1023 Phone: 03 361 2719

SPAGALIMIS ITALIAN PIZZERIA Phone: 0800 113 113 THE ORIGINAL CALIFORNIA BURRITO COMPANY PO Box 106 956 Auckland 1143 Phone: 09 354 4815 VALENTINES RESTAURANTS Phone: 09 444 4819

Food – Retail COOKIE TIME 789 Main South Road Templeton 8042 Phone: 03 349 6161 DONUT KING NZ PO Box 1549 Southport QLD 4215 AUS Phone: (AUS) 1800 067 619 THE FISHMONGER SEAFOOD DELICATESSEN PO Box 137340 Parnell Auckland Phone: 02 158 8880 FRUIT WORLD 8 Monahan Road Mt Wellington Auckland Phone: 09 274 0876 90 | 2 0 2 2 FR A NCHISE DIRE C T O RY

SUBWAY Level 1, Unit B3 Corinthian Office Park 17 Corinthian Drive Albany Auckland Phone: 09 415 3091

MAD BUTCHER Phone: 09 531 5910

LJS FISH AND CHIPS RESTAURANT PO Box 110 Whitford Auckland 2149 Phone: 09 530 8090

PIZZA HUT Phone: 09 525 8700

RACK N ROLL RIBS Phone: 09 555 1492

SUMOSALAD Australia Phone: +61 4 0105 5437

LA PORCHETTA Tel: +61 3 9460 6700

MEXICALI PO Box 109 255 Newmarket Auckland Phone: 09 522 0990

OPORTO NEW ZEALAND PO Box 251 275 Pakuranga Auckland Phone: 09 379 0820

LIME JUICE BAR PO Box 12-240 Penrose Auckland Phone: 09 634 3666

NEW ZEALAND NATURAL ICE CREAM 1 Accent Drive East Tamaki Auckland Phone: 09 274 6168

MCDONALDS RESTAURANTS NEW ZEALAND PO Box 6644 Wellesley Street Auckland 1141 Phone: 0800 622 227

KIWIYO Phone: 021 339 644

WHOLLY BAGELS & PIZZA PO Box 33 234 Petone Lower Hutt 5046 Phone: 021 2722 422 ZEXX NZ Phone: 0800 556 022

hairdressing JUST CUTS “First Floor, 4-6 Kingsway, Cronulla, NSW 2230 Aus Phone: 0800 100 114 (toll free)

Health & Fitness

THE CHEESECAKE SHOP PO Box 58 599 Botany Auckland Phone: 09 274 5680

ANYTIME FITNESS PO Box 15409 Dinsdale Hamilton Phone: 07 839 0209

THE NZ MANUKA EGG COMPANY Phone: 03 485 9660

CLUB PHYSICAL Phone: 09 417 0071

YÖGG Phone: 09 531 5911

CONTOURS Phone: 0800 46 4475

Food – Take Away BLACK FOREST WAFFLE HUT Phone: 03 688 6064 BURGERFUEL PO Box 14 7320 Ponsonby Auckland Phone: 09 376 6007 BURGER WISCONSIN PO Box 24427 Wellington 6142 Phone: 04 384 9000 CRUST GOURMET PIZZA Phone: 0800 894 199 DOMINO’S PIZZA Australia Phone: +61 7 3633 3333 FRITZ WEINERS Phone: 0800 4 FRITZ HABITUAL FIX PO Box 101-622 North Shore Mail Centre Phone: 09 965 1300 JESTERS PIES PO Box 33-1185 Takapuna North Shore City Phone: 09 442 4680

FMK KERATIN HAIR STRAIGHTENING SALON Phone: 021 933 322 FOOT MECHANICS PO Box 13540 Tauranga 3141 Phone: 07 579 4073 FOREVER GREEN 41 Morrin Road St Johns Auckland 1072 Phone: 09 533 6450 JAMES MARX HYPNOSIS PO Box 11153 Papamoa Bay of Plenty 3151 Phone: 02 137 3523 JETTS FITNESS 24/7 7 Auburn Street Takapuna North Shore Takapuna Phone: 09 947 6534 NOT BIG ENOUGH PO Box 31-597 Lower Hutt Wellington Phone: 021 248 1735 PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 AUS Phone: (AUS) +61 2 4648 2099

SNAP FITNESS 24/7 1005 Ferry Road Ferrymead Christchurch 8022 Phone: 021 243 4440

METICULOUS HOME SERVICES PO Box 31520 Milford Auckland Phone: 09 449 2004

SNOREPRO NEW ZEALAND PO Box 1099 Wellington Phone: 04 801 7225

MR GREEN AUCKLAND Phone: 09 414 6949

Home Services 0800 SUNSHADE 514 Queen Street West Hastings 4122 Phone: 06 876 9675 AIRIFY Phone: 09 377 7735

RAINAWAY SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147 SEAL A FRIDGE Australia Phone: +61 4 0847 1950

PIMP MY LAWN PO Box 2437 Stortford Lodge Hastings 4153 Phone: 0800 111 001 RAPID LAWN Phone: 021 365 296 WOOLGRO Phone: 09 570 1985 YARD ART & MOULDS INTERNATIONAL Phone: 09 431 3176 ZONES LANDSCAPING SPECIALISTS Phone: 021 118 5810

SPIDERMAN Phone: 03 455 3793

Mobile Franchises

THERMAWOOD PO Box 1007 South Melbourne VIC 3205 AUS Phone: 0455 555 330

BARK BUSTERS Phone: 0800 167 710

AT YOUR REQUEST Phone: 0800 297 297

V.I.P. HOME SERVICES 2/34 Cavendish Drive Manukau City NZ 2104 Phone: 09 263 0544

DRIVING MISS DAISY PO Box 8489 Havelock North 4157 Phone: 06 877 0072

BATHROOM DIRECT Phone: 021 959 796

WINDOW CLEANING PLUS Phone: 0800 000 309

CONTACT ROCKGAS PO Box 624 Wellington Phone: 03 373 6411

WINDOW TREATMENTS PO Box 6260 Upper Riccarton Christchurch 8442 Phone: 021 338 031

FIBRENEW PO Box 29-300 Fendalton Christchurch Phone: 03 358 4290

ALU RESTORE 183 Otonga Road Rotorua Bay of Plenty 3201 Phone: 07 347 7186

COOLTIME PO Box 12242 Chartwell Hamilton Phone: 07 854 1518 ECO INSULATION PO Box 305470 Triton Plaza North Shore City 0757 Phone: 09 477 0270 EXCEED HOME NETWORK Phone: 0800 252 736 EXPRESS BUSINESS GROUP Phone: 0800 397 737 GROUTPRO 378 Crawford Road, RD1 Te Puna Tauranga Phone: 07 552 5311 HARRISONS ENERGY SOLUTIONS PO Box 33858 Takapuna Auckland Phone: 09 488 4700 HEALTH SMART HEAT PUMPS Phone: 03 377 5441 HEALTHY AIR Phone: 03 352 6986 HIRE A HUBBY PO Box 37 281 Parnell Auckland Phone: 0800 248 229 HOME INSTEAD SENIOR CARE PO Box 4245 210 Collingwood Street Hamilton Phone: 07 3720 8400 HOME PLUS PO Box 31015 Milford Auckland Phone: 09 478 8018 INNOVATIVE INTERIORS 245 Allright Place Auckland Phone: 09 570 5029 INSULTECH GROUP Phone: 09 263 9770

Hotels, Motels & Apartments BELLA VISTA ACCOMODATION PO Box 262 Oamaru 9444 Phone: 03 4379 055 BEST WESTERN PO Box 1987 North Sydney NSW 2059 AUS Phone: 0800 2378 93 QUEST SERVICED APARTMENTS (NZ) Level 4, 19-21 Como Street Takapuna Auckland Phone: 09 366 9680

Landscaping & Gardening ARCHGOLA Phone: 09 426 0013

FREEDOM COMPANION DRIVING SERVICES PO Box 302 424 North Harbour Auckland Phone: 0800 956 956 JIM’S TEST AND TAG Phone: 131 546 MOBILE HAND CAR & MARINE GROOMING 1300 Weranui Road RDI Silverdale Auckland Phone: 09 307 3737 PURE PROTECT PO Box 9428 Newmarket Auckland Phone: 09 280 4830 SMALLPRINT AUS & NZ Unit 4 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 THE DRUG DETECTION AGENCY (TDDA) PO Box 301678 Albany, North Shore City 0752 Phone: 02 1917 148

Pool & Spa

BRUCIES LAWNMOWING & GARDEN CARE Phone: 09 267 7244 CENTRAL LANDSCAPE & GARDEN SUPPLIES PO Box 64132 Botany Auckland 2163 Phone: 09 273 5352 ECOTEC SYSTEMS 40 Anderson Lane RD 2, Tauranga 3172 Phone: 07 548 1414 JIM’S MOWING Phone: 03 377 5544 JIM’S TREES & STUMP REMOVAL Phone: 06 843 2848 KWIK KERB PO Box 103 Mt Ommaney QLD 4074 AUS Phone: 0800 865 945 LAWN FIX Phone: 07 548 0008 PALMERS GARDEN WORLD PO Box 331 586 Takapuna Auckland Phone: 09 443 9910

POOLWERX PO Box 718 Toowong QLD AUS Phone: 0800 543 419 SWIMART POOL & SPA SERVICES Private Bag 99942 Newmarket, Auckland Phone: 09 525 7570

Printing & Copying PRINTING.COM 16-18 Cashew Street Grenada North, Wellington Phone: 04 232 7653 SNAP PRINTING PO Box 8414, Symonds Street Auckland CBD, Auckland Phone: 09 379 0822

“Think about your options for growth.” Brian Keen 2 0 2 2 F R A NCHIS E DIRECTORY | 91

n e w zeala nd f ra nchise lis ting s Real Estate & Property Services GREEN DOOR COMMISSION FREE REAL ESTATE 64 Montgomery Square Nelson 7010 Phone: 03 546 9332 HARCOURTS 7-9 Alpers Avenue Newmarket 1023 Phone: 09 520 5569 LJ HOOKER GROUP Level 3, 3 City Road Auckland 1010 Phone: 09 308 0450 MIKE PERO REAL ESTATE PO Box 29 530 Fendalton Christchurch 8540 Phone 0800 500 123 NEW ZEALAND LETTING AGENTS Phone: 0800 103 203 PROPERTY INDEPTH Phone: 0800 INDEPTH QUINOVIC PROPERTY MANAGEMENT PO Box 14 268 Wellington 6141 Phone: 04 801 7880 RAY WHITE REAL ESTATE PO BOX 6067 Wellesley Street Auckland Phone: 09 377 5069 RE/MAX NEW ZEALAND Level 1, 70 Stanley Street Parnell Auckland 1010 Phone: 09 309 8478 REALSURE THE HOUSE INSPECTORS PO Box 48034 Silverstream Wellington Phone: 04 939 0296 SITEFINDERS Phone: 027 919 4349 TALL POPPY REAL ESTATE Phone: 027 4432 897 THE NZ HOUSE INSPECTION COMPANY 63 Moana Road Plimmerton Wellington Phone: 0800 751 751 TOP SNAP Phone: 0508 867 762 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West Vic 3042 Phone: 03 9310 3911 WHATS UP HOUSE INSPECTIONS Phone: 021 952 397

Recreation / Leisure CINDERELLA LIMO Australia Phone: +61 4 1171 5300 FLIP OUT NEW ZEALAND Phone: 0417 422 897 LITTLE DRIBBLERS Phone: 04 586 6006 READY STEADY GO KIDS Australia Phone: +61 1 300 766 892 RUGBYTOTS NZ Phone: 021 878 335

92 | 2 0 2 2 FR A NCHISE DIRE C T O RY

Rent or Hire AVIS RENTAL Private Bag 92802 Penrose Auckland 1642 Phone: 09 525 2850 BETTA RENTAL CARS 169 Main Highway Elleslie Auckland Phone: 09 525 2951 DVDNOW KIOSKS Phone: 0800 DVDNOW HANDY RENTALS 248 Thorndon Quay Thorndon Wellington Phone: 04 470 7710

CASH CONVERTERS PO Box 302212 North Harbour North Shore 0751 Phone: 09 414 1960 CASHBOX 94 Wairau Road Glenfield Auckland 0627 Phone: 09 444 7477 CIVIC VIDEO Level 1, 268-270 Manukua Road Parnell Auckland 1151 Phone: 09 523 5471 COLOURPLUS PO Box 83174 Edmonton Auckland Phone: 09 818 9215 DOLLAR VALUE Phone: 029 289 6149

HERTZ Private Bag 4716 Christchurch 8140 Phone: 03 358 6789

DYMOCKS 428 George Street Sydney NSW 2000 AUS Phone: (AUS) 1800 643 303

LAZERBIKE Phone: 027 682 0122 MR RENTAL Unit 6, 706 Great South Road Penrose Auckland Phone: 0800 111 313 PEGASUS RENTAL CARS PO Box 47 818 Ponsonby Auckland 1144 Phone: 09 378 7940

EGG MATERNITY 115 Khyber Pass Graston Auckland Phone: 09 523 0398 FOOTLOOSE Phone: 09 298 0653 FRIDGE FREEZER ICE BOX Phone: 03 348 4768 FRONTRUNNER Phone: 03 348 4768

RENT-A-DENT PO Box 73-105 Auckland Airport Phone: 09 275 2914

FURNITURE COURT Phone: 09 277 5465

RENTED.ORG.NZ Phone: 0800 562 3733 ROOM2RENT Phone: 0508 222 464

GODFREYS 17-21 Cavendish Drive Manukau Auckland 2104 Phone: 09 263 7636

STORAGE BOX Unit 1, 2 Amera Place East Tamaki Auckland Phone: 09 271 1025

GUTHRIE BOWRON Level 4, Unit 5, Textile Centre 1 Kenwyn Street Parnell Auckland Phone: 09 306 1040

UNITED VIDEO PO Box 12250 Chartwell Square Hamilton 3284 Phone: 07 853 7035

HARDY’S HEALTH STORES PO Box 19004 Hamilton Phone: 07 838 3274

VIDEO EZY Phone: 09 302 2229

Retail ADVANCE FRANCHISE SYSTEMS PO Box 12 642 Penrose Auckland 1642 Phone: 09 525 3792 AGATHA PARIS Phone: 0800 AGATHA BATHROOM WAREHOUSE PO Box 12075 Central Mall Rotorua Phone: 07 343 6676 BEDPOST PO Box 23-364 Hunters Corner Paptoetoe 2155 Auckland Phone: 09 278 1010

HARRISONS CARPET ONE PO Box 33858 North Shore Auckland Phone: 09 488 4710 HARVEY WORLD TRAVEL Phone: 09 307 1860 ISSIMO Phone: 03 348 4768 K & B MANNINEN Christies Jewellery PO Box 5103 Palmerston North 4441 Phone: 06 825 6117 LOLITA S.A. Phone: 00598 2309 0890 LIQUORLAND Phone: 09 621 0875 MISTER MINIT Australia Phone: +61 2 9521 9100

BIN INN RETAIL GROUP PO Box 230271 The Hub Botany 2163 Auckland Phone: 09 572 0220

NIGHT ‘N DAY FOODSTORES PO Box 5769 Dunedin 9058 Phone: 03 477 2340

BY NATURE Phone: 0030 2414 05207

PAPER PLUS 42856, Lambie Drive Manuakau Auckland Phone: 09 261 1054

PARA RUBBER PO Box 259 123 Botany Auckland 2163 Phone: 09 532 8794 POSTSHOP KIWIBANK Phone: 09 336 8284

Vending AUSTVENDING 261 Churchill Road Prospect SA 5082 AUS Phone: (AUS) 1300 769 967

SADDLERY WAREHOUSE PO Box 100-780 North Shore Mail Centre Auckland Phone: 0508 467 734

COOLSPOT UNLIMITED Level 40, 140 Williams Street Melbourne VIC 3000 AUS Phone: +61 3 9607 8328

SHOE CLINIC 64 Willis Street Wellington Phone: 04 499 4495

PROVENDER NZ PO Box 11 007 Auckland Phone: 09 525 2767

SIMPLIFOOD Phone: 07 693 7334

SIMPLICITY VENDING 31 Claude Street Hamilton Phone: 07 855 2007

SMITHS SPORTS SHOES PO Box 10460 Baylair Mt Maunganui Phone: 09 626 2097 SPECSAVERS NEW ZEALAND Phone: 09 475 5434 STIHL SHOP Phone: 09 262 4000 STIRLING SPORTS PO Box 35 374 Shirley Christchurch 8051 Phone: 03 523 1851

Workplace Health & Safety GLOBAL SAFE NEW ZEALAND PO Box 2042 Kuripuni Masterton 5824 Phone: 02 7210 4292 SAFE T SUPPLIES Phone: 09 525 2767 VITAL CARE PO Box 498 Matamata 3340 Phone: 0800 48 48 25

TACKLEBOX PO Box 16258 Bethlehem, Tauranga Phone: 07 579 3677 TAKE NOTE PO Box 97-063 SAMC Manukau Auckland Phone: 09 262 2486 THE 2 N’5 SHOP Level 2, 87 Devon Street East New Plymouth Phone: 06 757 2702 THE ATHLETES FOOT RD 1 Silverdale Auckland 1140 Phone: 0800 BESTFIT THE CHRISTMAS HEIRLOOM COMPANY Phone: 07 839 6209 THE SWEETEST LITTLE CHOCOLATE SHOP PO Box 5474 Wellesley Street Auckland 1141 Phone: 09 374 4550 TOYWORLD PO Box 8898, Symonds Street Auckland 1150 Phone: 09 374 1500 Z ENERGY Phone: 04 498 0200

Travel CORPORATE CABS 161 Manukau Road Auckland Phone: 09 632 0600

“Smart franchisees, like smart employees, no longer should just accept what has been the conventional wisdom and be restricted in where they can live and work.” Roger Dickenson

2 0 2 2 F R A NCHIS E DIRECTORY | 93

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Logos

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94 | 2 0 2 2 FR A NCHISE DIRE C T O RY

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Professional Services Listings Categories Australia

NEW ZEALAND

Accounting & Financial Services............................................ 96

Accounting & Financial Services.......................................... 107

Advertising & Marketing............................................................ 97

Banks/Financial Institutions.................................................. 107

Banks/Financial Institutions.................................................... 98

Business Services....................................................................... 107

Business Services......................................................................... 98

Franchise Consulting & Development................................. 108

Franchise Consulting & Development................................. 100

Insurance Brokers..................................................................... 108

Franchise Funding...................................................................... 100

IT & Communications ................................................................ 108

Insurance Brokers..................................................................... 101

Lawyers......................................................................................... 108

IT & Communications ................................................................ 102

PR & Advertising . ....................................................................... 109

Lawyers......................................................................................... 102 Legal............................................................................................... 104 Point of Sale................................................................................ 104 Printing......................................................................................... 105 Recruitment................................................................................. 105 Site Selection & Leasing........................................................... 105 Training Mentoring & Development...................................... 105 Workplace Compliance, Health & Safety............................ 106

2 0 2 2 F R ANCHIS E DIRECTORY | 95

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS ACCOUNTing & FINANCIAL SERVICES ADP Level 1, 6 Nexus Court Mulgrave VIC 3170 Phone: 1300 961 734 ASSURED HOME LOANS 1 Northcote Terrace Medindie SA 5081 Phone: 08 8360 0200 AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS PO Box 7000 Upper Mt Gravatt QLD 4122 Phone: 07 3422 7800 AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546 AUSTWISE FINANCIAL SERVICES PO Box 181 West Ryde NSW 2114 Phone: 02 9808 3166 AXIA ACCOUNTS Phone: 1300 497 790 BABO GROUP PO Box 202 Preston VIC 3072 Phone: 03 9466 0200 BDO AUSTRALIA Level 11/1 Margaret Street Sydney NSW 2000 Phone: 02 9251 4100 BENDIGO AND ADELAIDE BANK The Bendigo Centre PO Box 480 Bendigo VIC 3552 Phone: 1300 236 344

CASH LOAN MONEY CENTRES 243 Thomas Street Dandenong VIC 3175 Phone: 03 9793 3299

HAYES KNIGHT GPO Box 4565 Sydney NSW 2001 Phone: 02 9221 6666

CLUB FINANCIAL SERVICES 1/240 Caroline Springs Blvd Caroline Springs VIC 3023 Phone: 03 8390 1777

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

CIB ACCOUNTANTS AND ADVISORS PO Box 2492 North Parramatta NSW 1750 Phone: 02 9683 5999

INTEGRATED WORKFORCE SOLUTIONS – IWS Phone: 1300 797 497

COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444 CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667 CONDON ASSOCIATES Level 6, 87 Marsden Street Parramatta NSW 2150 Phone: 02 9893 9499 COATES GROUP 36 Doody Street Alexandria NSW 2015 Phone: 02 9699 3122 CREATIVE BREW MARKETING AND DESIGN 27 Oak Grove Brighton VIC 3186 Phone: 03 8677 2248 DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111 DFK EVERALLS PO Box 180 Deakin West ACT 2600 Phone: 02 6232 4588

BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972

DKM GROUP PO Box 3685 South Brisbane BC QLD 4101 Phone: 07 3340 3800

BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970

ECHOICE L/9 50 Bridge Street Sydney NSW 2000 Phone: 1300 302 914

BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433

EY Level 23, 8 Exhibition Street Melbourne VIC 3000 Phone: 03 9288 8000

BOOKS ONSITE Lvl 13/114 William Street Melbourne VIC 3000 Phone: 03 8618 6824

FINLEASE Ground Floor, 1 James Place North Sydney NSW 2060 Phone: 02 8404 2000

BPO CONNECT Buildings 3 & 4 320 Lorimer Street Port Melbourne VIC 3207 Phone: 1300 228 724

FMW ACCOUNTANTS Level 1, 174 Willoughby Road Crows Nest NSW 2065 Phone: 02 8425 7888

BUSINESS CONCEPTS GROUP Level 1/333 Whitehorse Road Balwyn VIC 3103 Phone: 03 9816 4200 CABOT SQUARE WA 4-5/253 Ocean Keys Boulevard Clarkson WA 6030 Phone: 08 9408 6596 CAD PARTNERS Suite 5, 3 Racecourse Road West Gosford NSW 2250 Phone: 1300 362 436 CAPIFY Level 7, 32 Philip Street Parramatta NSW 2150 Phone 1 300 760 930

96 | 2 0 2 2 FR A NCHISE DIRE C T O RY

FORDHAM GPO Box 4369 Melbourne VIC 3001 Phone: 03 9611 6611 FREEDOM TAXATION SERVICES Penrith Showground, Cnr of Station & Ransley Street Penrith NSW 2750 Phone: 02 4736 1111 GRANT THORNTON Locked Bag Q800 Queen Victoria Building NSW 1230 Phone: 02 8297 2400 HALL CHADWICK Level 14, 440 Collins Street Melbourne VIC 3000 Phone: 08 8223 7311

LEMONTREE MARKETING Office 3/37 Connor Street Burleigh Heads QLD 4220 Phone:0424 867 866 LISTON LANDERS 246 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 0366 LOGIRO 10 Edmondstone Road Bowen Hills QLD 4006 Phone: 1800 564 476 MCLEAN DELMO BENTLEYS Level 3, 302 Burwood Road Hawthorn VIC 3122 Phone: 03 9018 4666 MKS GROUP Suite 202A, Level 2/12 Hall Street Moonee Ponds VIC 3039 Phone: 03 9374 8400 MSI TAYLOR BUSINESS SERVICES PO Box 900 Toowong QLD 4066 Phone: 07 3512 8888 MYOB Phone: 1300 730 921 NEXIA EDWARDS MARSHALL Level 3, 153 Flinders Street Adelaide SA 5000 Phone: 08 8139 1111 PKF Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6000 RECEIPT BANK Suite 202, 35 Buckingham Street Sydney NSW 2010 Phone: 1800 107 451 REST INDUSTRY SUPER Phone: 1300 305 775 ROBERT HERBU PO Box 8263 Armadale VIC 3143 Phone: 03 9509 0490 ROSE CORPORATE 47 Stephenson Street Cremorne VIC 3121 Phone: 03 9820 8999 RSM AUSTRALIA Level 13, 60 Castlereagh Street Sydney NSW 2000 Phone: 02 8226 4500 ST CLAIR GPO Box 1881 Sydney NSW 2001 Phone: 02 9221 4088 THE TARTAN GROUP Level 27, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 9490 TOOHEY REID CHARTERED ACCOUNTANTS GPO Box 1646 Brisbane QLD 4001 Phone: 07 3221 1055

TRADE BOOKS BOOKKEEPING 1 Newland Street Bondi Junction NSW 2022 Phone: 0411 271 948

DOMINION COLANCO PRINT GROUP Unit 4, 2 Picken Street Silverwater NSW 2128 Phone: 02 9648 2888

REVIVE PROJECTS 77-79 Canterbury Road Canterbury VIC 3126 Phone: 1300 836 863

UHY HAINES NORTON GPO Box 1735 Melbourne VIC 3001 Phone: 03 9629 4700

FLUX CREATIVE 82 St Kilda Road St Kilda VIC 3182 Phone: 03 9593 8820

ROCKET SCIENCE STRATEGIC SERVICES 147 Cavendish Street Stanmore NSW 2048 Phone: 02 9580 6889

VERVE GROUP 2/73 Harley Street Alice Springs NT 0870 Phone: 08 8120 4877

FUSE Level 3, 116 Miller Street North Sydney NSW 2060 Phone: 02 9008 8500

SOURCELINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887

WALKER WAYLAND (WA) Level 2, 129 Melville Parade Como WA 6152 Phone: 08 9364 9988

HEADMARK 9/1 Dank Street Waterloo NSW 2074 Phone: 02 9318 2726

SWEAR WORDS 1/224 Swan Street Richmond VIC 3121 Phone: 03 9421 3572

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

THE BANNER LADY 2A Gateway Drive Carrum Downs VIC 3201 Phone: 03 9775 0832

INFORMATEL 620 St Kilda Road Melbourne VIC 3044 Phone: 03 9510 2322

THE IDEAS SUITE 175 New South Head Road Edgecliff NSW 2027 Phone: 02 9279 3330

LEMONTREE MARKETING 37 Christine Avenue Miami QLD 4220 Phone: 0424 867 866

THE RED REPUBLIC Level 1, 11 Wicklow Street Kangaroo Point QLD 4169 Phone: 07 3252 5735

MARKETING AND BRANDING COMPANY 164 Bank Street South Melbourne VIC 3205 Phone: 03 8696 9700

THE SPHERE AGENCY Level 1/6 Palmer Parade Cremorne, Melbourne VIC 3121 Phone: 03 8679 2200

MAYNARD IMAGING 100 Green Street Richmond VIC 3121 Phone: 0409 902 002

THRIVE PROMOTIONAL PRODUCTS PO Box 236 Manly NSW 1655 Phone: 02 9977 0215

MEDIACOM AUSTRALIA 65 Berry Street Sydney NSW 2060 Phone: 02 9463 7000

TLS MARKETING Phone: 0475 031 572

ADVERTISING & MARKETING 1300 EZYCALL 37 – 39 Aberdeen Road Altona VIC 3018 Phone: 1300 EZYCALL AD MARKETING AUSTRALIA PO Box 1888, Southport BC Gold Coast QLD 4215 Phone: 1300 537 425 BEATTY MARKETING SOLUTIONS 22 Ahern Road Packenham VIC 3812 Phone: 0409 174 565 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BENIE 5/31 Sabre Drive Port Melbourne VIC 3207 Phone: 1300 136 035 BISCUIT® VIC Phone: 0455 817 315 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 COATES SIGNCO SERVICE 242 Young Street Waterloo NSW 2017 Phone: 02 9699 3122 COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444 CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667 CREATIVE BREW MARKETING AND DESIGN Suite 8/51 City Road Southbank VIC 3006 Phone: 03 8677 2248 DEEPEND PO Box 146 Surry Hills NSW 2010 Phone: 02 8917 7900 DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone: 07 3369 4200 DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

MEDIA M GROUP Unit 15 Level 2 10 Clifton Street Prahran VIC 3205 Phone: 1300 722 940 MICHELS WARREN 96 Melbourne Street North Adelaide SA 5006 Phone: 08 8267 6888 MITCHELL COMMUNICATION GROUP Level 4, 111 Cecil Street South Melbourne VIC 3205 Phone: 03 9690 5544 MYGUESTLIST 51 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9999 2585 NORMAN CONNELL ADVERTISING Level 1, 240 Chapel Street Prahran VIC 3181 Phone: 03 9529 4744 OMC CONNECT PO Box 1124 Mooloolaba QLD 4557 Phone: 07 5444 3473 ORGANISE INTERNET PO Box 274 Gosford NSW 2250 Phone: 02 4325 9862 POINT B ADVERTISING & DESIGN PO Box 431 Black Rock VIC 3193 Phone: 03 9521 8555 PROMOTEM Suite 603, Asian Pacific House 4343 St Kilda Road Melbourne VIC 3004 Phone: 03 9820 4600

TOTAL IMAGE GROUP PO Box 199 Westgate NSW 2048 Phone: 02 8188 6008 TOTAL MARKETING PO Box 587 Waverley NSW 2024 Phone: 0433 399 294 UNIVERSAL APPROACH Factory 2, 6 Superior Drive Dandenong South VIC 3175 Phone: 03 9706 5599 VISUAL UNITY 105d Carpenter Street Brighton VIC 3186 Phone: 03 9592 0622 YOUR IMAGE MARKETING & MEDIA 12 Kilby Street Kellyville Ridge NSW 2155 Phone: 0488 607050 ZOO MEDIA 2/2 Newcastle Street Burleigh Heads QLD 4220 Phone: 07 5587 7222 ZING COMMUNICATIONS AUSTRALIA 131 – 133 Devonshire Street Surry Hills NSW 2010 Phone: 02 8303 646

“One important matter that is often overlooked is that once a franchise agreement has been signed, a prospective franchisee has a “14day cooling-off period”.” Raynia Theodore

2 0 2 2 F R ANCHIS E DIRECTORY | 97

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS BANKS / FINANCIAL INSTITUTIONS

ONDECK Phone: 1800 676 652

ANZ BANKING GROUP Level 7/833 Collins Street Docklands VIC 3008

RAMS FINANCIAL GROUP Level 12, 321 Kent Street Sydney NSW 2000 Phone: 1800 616 082

AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546

SME FINANCE GROUP FLEET & VEHICLE PURCHASING Level 5, 15-19 Claremont Street South Yarra VIC 3141 Phone: 1300 293 866

AUSTRALIAN CAPITAL HOME LOANS PO Box 1275 Slacks Creek QLD 4127 Phone: 1300 797 338

SPOTCAP Phone: 1800 107 010

AUSTRALIAN LENDING CORPORATION 46 Mt Gravatt Capalaba Road Upper Mt Gravatt QLD 4122 Phone: 1300 555 311 AXSESSTODAY Level 9, 360 Collins Street Melbourne VIC 3000 Phone: 1300 586 936 BANK OF QUEENSLAND National Phone: 1300 557 272 BANKWEST BUSINESS PO Box E237 Perth WA 6841 Phone: 13 7000

THE ELCANO GROUP Brisbane QLD 4000 Phone: 07 3103 2760 WESTPAC BANKING CORPORATION National Phone: 132 142

Business Services 10 THOUSAND FEET Level 8, 275 Alfred Street North Sydney NSW 2060 Phone: 02 8080 7544 1800 ON HOLD PO Box 2325 Burleigh BC QLD 4220 Phone: 07 5587 7222 AA REALESTATE & BUSINESS BROKERS Suite 88b, 90 Lorimer Street Docklands VIC 3000 Phone: 03 9645 2988 ADP Level 1, 6 Nexus Ct Mulgrave VIC 3170 Phone: 1800 000 729

CFI FRANCHISE FINANCE Level 1, 349 Coronation Drive, Milton, QLD 4064 Phone: 1 300 659 676 Email: applications@cfifinance.com.au Website: www.cfifinance.com.au/franchise/ Business description: CFI Franchise Finance is a specialist funder to the franchise sector. We have unrivalled Knowledge of franchisees funding requirements as well as direct relationships with the franchise networks operating in Australia. Founded in 2014 by directors with a background in franchising, we have remained committed to offering flexible funding solutions that allow franchisees to start a new business to improve their existing business. Year established: 2014 CAPIFY Level 7, 32 Phillip Street Parramatta NSW 2150 Phone 1 300 760 930 COMMONWEALTH BANK Level 3 Tower B, Citadel Towers 799 Pacific Highway, Chatswood NSW 2067 Phone: 1800 457 226 EBUSINESS LOAN Level 8, 350 Collins Street Melbourne VIC 3000 Phone: 1300 551 730 HSS FINANCE Phone: 1300 506 720 LIVINGBRIDGE Level 18, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 7382 NATIONAL AUSTRALIA BANK National Phone: 131 012

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AGILITY MERCEDES-BENZ FINANCIAL 44 Lexia Place Mulgrave VIC 3170 Phone: 03 9566 9266 ALLPOS 646 Murray Street West Perth WA 6005 Phone: 08 9226 4272 ASCENDER PAYROLL SERVICES 17-23 Station Street Malvern VIC 3144 Phone: 03 9211 8233 AVID TECH MULTIMEDIA 8 Sussex Court Wonthaggi VIC 3995 Phone: 03 5672 1872 BALLOON DÉCOR Phone: 0414 546 173 BILL BUDDY PO Box 1443 Nerang QLD 4211 Phone: 1300 303 278 BSF GROUP 45 Kremzow Road Strathpine QLD 4500 Phone: 07 3205 5535 BUSINESS EVENTS TASMANIA Level 5, 39 Murray Street Hobart TAS 7000 Phone: 03 6231 1366 BUSINESS SA 136 Greenhill Road Unley SA 5061 Phone: 08 8300 0000 CHAS CLARKSON 1028 Botany Road Mascot NSW 2020 Phone: 1300 300 195

COFFEE BELLA 7 Neaumann Court Kunda QLD 4556 Phone: 1300 721 811 CORPORATE THEATRE 85 Rose Street Annandale NSW 2038 Phone: 02 9555 7299 COMMERCIAL FOOD MACHINERY Clayton Branch: 1418a Centre Road Clayton VIC 3168 Phone: 03 9543 1611 COST REDUCTION ANALYSTS 301 48 Atchinson Street St Leonards NSW 2065 Phone: 1300 360 647 CREATIVE DESIGN 52B Winterton Road Clayton VIC 3168 Phone: 1300 662 390 CTA AUSTRALIA 67/71 Logistic Street Keilor Park VIC 3042 Phone: 03 9334 2620 DAIMLER FLEET MANAGEMENT Private Bag 12 Mt Waverley VIC 3149 Phone: 0429 982 597 DELOITTE PO Box 38 Parramatta NSW 2150 Phone: 02 9322 7000 DESIGN DESIGN PO Box 652 Springwood QLD 4127 Phone: 07 3808 3122 DESIGN GALLERY PO Box 1209 QLD 4507 Phone: 07 3408 1253 DIFFUSEHR Level 2/32 Garden Street South Yarra VIC 3141 Phone: 03 9098 4318 DIVERSIFIED EXHIBITIONS Level 3, 424 St Kilda Road Melbourne VIC 3004 Phone: 03 9261 4500 DIVERSE SHOPFITTERS 68 McDowell Street Welshpool WA 6106 Phone: 08 9258 8555 DREAMWEAVERS EVENT CREATORS & PRODUCERS 47 Leda Drive Burleigh Heads QLD 4220 Phone: 1300 883 809 EGNATIUM Level 9, 127 Creek St Brisbane QLD 4000 Phone: 07 3036 1152 EMPLOYRITE PO Box 509 Burwood VIC 3125 Phone: 03 9808 3055 EVENTS 720 3/12 Norton Drive Melton VIC 3337 Phone: 03 9131 1626 EXALT 4TH PARTY SOLUTIONS 5 Bentham Place Castle Hill NSW 2154 Phone: 02 9659 1550 EZYPAYROLL Suite 3 /280 Sir Donald Bradman Drive Cowandilla SA 5000 Phone: 08 7324 3869

FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™ Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6093 FUSION5 Level 16, 60 Albert Road South Melbourne VIC 3205 Phone: 1300 156 640 GAFFNEYS EVENT LOGISTICS Suite 15/79 Manningham Road Bulleen VIC 3105 Phone: 1300 013 533 GOOD BUSINESS CONSULTING Phone: 02 9688 3325 GRACEFUL SOLUTIONS Phone: 0400 865 277 HOLIDAYXP Level 1, Shop 23B Centro Box Hill North 17 Market Street, Box Hill VIC 3128 Phone: 03 9020 7855 HOSPITALITY EQUIPMENT 2020 Unit 6/6 Tennyson Street Granville NSW 2142 Phone: 02 9637 3737 HR CENTRAL Level 10, Trak Centre 443 - 449 Toorak Road Toorak VIC 3142 Phone: 1300 717 721 IBS INFOTECH 12 Railway Terrace Milton QLD 4064 Phone: 07 3369 7666 ICMI SPEAKERS & ENTERTAINERS PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 ICON VISUAL MARKETING 16 Mitchell Street Camden NSW 2570 Phone: 1300 138 984 IP SOLUTIONS INTERNATIONAL Jones Bay Wharf, 86, 26-32 Pirrama Road Pyrmont NSW 2009 Phone: 1300 975 630 IWS AUSTRALIA Phone: 1300 797 497 JAGO Phone: 0412 267 344

LOGOVISION 169 Main North Road Nailsworth SA 5083 Phone: 08 8342 5122

SERVICE INTEGRITY PO Box 540 Figtree NSW 2525 Phone: 1300 799 868

MACROPLAN Level 16, 330 Collins Street Melbourne VIC 3000 Phone: 0411 611 521

SERVICEM8 PO Box 43221 Casuarina NT 0811 Phone: 03 9016 3217

MANTRA GROUP Level 11, 175 Castlereagh Street Sydney NSW 2000 Phone: 02 8062 5062

SHAPE SHOPFITTERS 23 Simms Road Greensborough VIC 3088 Phone: 03 9432 1044

MILWARD DORAN Level 8, 65 York Street Sydney NSW 2000 Phone: 02 8215 1512

SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836

MINIT COMMERCIAL PO Box 3185 Kirrawee DC NSW 2231 Phone: 1800 786 086

STONE AND CHALK Level 2, AMP Tower, 50 Bridge Street Sydney NSW 2000

MJW Suite 2, Upper Level, Jones Bay Wharf 26-32 Pirrama Road, Pyrmont NSW 2009 Phone: 02 8514 8300 MONGREL JOE’S COFFEE Unit 3, 32 Lilian Fowler Place Marrickville NSW 2204 Phone: 02 9519 3114

TAILORMAID COMMUNICATIONS The Maids’ Quarter, Ground Floor, Studio 5 1-19 Uther Street Surry Hills NSW 2010 Phone: 02 9212 2280

MPM MARKETING SERVICES 110 Fairbank Road Clayton VIC 3168 Phone: 03 8551 5300

TANDA Level 1/490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117

MYSTERY CUSTOMER GPO Box 3838 Sydney NSW 2001 Phone: 1300 601 234

THE CONTACT GROUP Suite 93, Level 9, 8-24 Kippax Street Surry Hills NSW 2010 Phone: 1300 654 905

NT CONVENTION BUREAU Level 29, 420 George Street Sydney NSW 2000 Phone: 02 9361 1961

THE ENERGY ALLIANCE Suite 1/Level 1/526 Whitehorse Road Mitcham VIC 3132 Phone: 03 9872 6869

PACNET PO Box 12101 A’Beckett Street Post Office Melbourne VIC 8006 Phone: 133 639

THE FRANCHISE COMPANY 13 Skinner Street Hastings VIC 3915 Phone: 0478 007 613

PROFICIENT PROJECTS PO Box 1133 Beenleigh QLD 4207 Phone: 1300 132 141

JEJAK GRAPHICS Phone: 0422 267 639

RACV ROYAL PINES RESORT Ross Street Benowa QLD 4217 Phone: 1800 886 880

JOSEPH DAHDAH & CO UNIFORMS 266 Cleveland Street Sydney NSW 2010 Phone: 02 9319 3420

RAMP HOLDINGS 10 Stokes Avenue Alexandria NSW 2015 Phone: 02 8197 3333

KEEP LEFT PR 42 Moray Street Southbank VIC 3006 Phone: 03 9268 7800

RECRUIT SHOP PO Box 824 North Sydney NSW 2059 Phone: 1300 411 740

KRNETA BUILDING SURVEYORS Suite 5, 39A Glenferrie Road Malvern VIC 3144 Phone: 03 9509 3176

REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 02 8014 5150

LEASEEAGLE PO Box 4120 Richmond VIC 4120 Phone: 03 9827 7701

REDEEM Phone: 1300 733 336

LEASING INFORMATION SERVICES Suite 3.02, Level 3 Axis Corporate Park 46-50 Kent Road Mascot NSW 2020 Phone: 1300 RETAIL LINK BUSINESS FRANCHISING PO Box 12324 Penrose, Auckland New Zealand Phone: 1300 763 668

SYNERGY BUSINESS CENTRES Level 1, 11 Lord Street Botany NSW 2019 Phone: 02 8335 0800

REGUS Phone: 1800 983 843 RELOAD CONSULTING PO Box 703 Toowong QLD 4066 Phone: 07 3368 3667 S2i Suite 2.01, 66 King Street Sydney NSW 2000 Phone: 02 9262 4766

THE MARKETING LAB Level 5, 12 Commercial Road Newstead QLD 4006 Phone: 07 3088 3021 THE REALISE GROUP Studio 53, 91 Moreland Street Footscray VIC 3011 Phone: 03 9687 2360 TOURISM NEW ZEALAND Phone: 02 8299 4800 TU PROJECTS PO Box 7076 East Brisbane QLD 4169 Phone: 1300 659 399 VERVE RECRUITMENT Phone: 1300 88 26 44 VERIMARK 62/23 Narabang Way Belrose, NSW 2085 Phone: 02 9450 0099 VIVA ENERGY AUSTRALIA 720 Bourke Street, Docklands, VIC 3008 Phone: 03 8823 4897 VOYAGES - ULURU MEETING PLACE Level 9, 179 Elizabeth Street Sydney NSW 2001 Phone: 02 8296 8067 WAIVESTAR GROUP Phone: 03 9487 2100 WOOLLAM CONSTRUCTIONS PO Box 7154 East Brisbane QLD 4169 Phone: 07 3456 1600 2 0 2 2 F R ANCHIS E DIRECTORY | 99

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS Franchise Consulting & Development ALLIANCE PROJECT SERVICES PO Box 301 St Pauls NSW 2031 Phone: 1300 763 774 AUSTRALIAN FRANCHISING SYSTEMS Suite 6, 137 Main Street Osborne Park WA 6017 Phone: 08 9444 5100 BUSINESS DEVELOPMENT ALLIANCE Level 2, Suite 6A, 47 Kishorn Road Applecross WA 6153 Phone: 08 9364 3811

FRANCHISE SYSTEMS GROUP PO Box 496 Cammy NSW 2062 Phone: 1300 658 311 FRANCHISE WORKS Suite 321, 8 Point Street Pyrmont NSW 2009 Phone: 0417 811 522 FRANCHISEE SUCCESS Phone: 1300 159 117 FRANCHISING INTERNATIONAL PO Box 757 Sanctuary Cove QLD 4212 Phone: 1300 295 898

BUSINESS DEVELOPMENT COMPANY Melbourne, Sydney, Brisbane, Cairns Phone: 1300 53 44 70

GROUP SEVEN FRANCHISING 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

BUSINESS INTERNATIONAL Suite 110, 358 Clarendon Street South Melbourne VIC 3205 Phone: 0400 017 882

HILL ROGERS Level 5, 1 Chifley Square Sydney NSW 2000 Phone: 02 9232 5111

CARIBLUE PO Box 3187 Robina Town Centre QLD 4230 Phone: 0412 618 723

MACQUARIE FRANCHISE SYSTEMS PO Box 424 Hornsby NSW 1630 Phone: 02 9415 4655

CEO CONSULTING Level 1 99 Queen Street Melbourne VIC 3000 Phone: 1300 764484

MARKET MINDS PO Box 15 Golden Beach QLD 4511 Phone: 0407 627 243

CIVIC MANAGED SERVICES 1100 Bourke Road (Locked Bag 5001) Alexandra NSW 2015 Phone: 02 9206 8877

ORDIUM PO Box 1029 Toowong DC QLD 4066 Phone: 0413 871 828

CRECER CONSULTING 222 St Kilda Rd St Kilda VIC 3182 Phone: 0406 592 233

PRICE WATERHOUSE COOPERS 2 Southbank Boulevard Southbank VIC 3006 Phone: 03 8603 1000

DC STRATEGY Level 8, 330 Collins Street Melbourne VIC 3000 Phone: 1300 682 657

REMARKABLE FRANCHISES PO Box 383 Maylands WA 6931 Phone: 08 6555 7780

DEMOGRAPHICS ONLINE PO Box 52 Clifton Hill VIC 3068 Phone: 0411 098 691

RESURG GROUP PO Box 196 Alexandria NSW 2015 Phone: 1300 132 138

DCG DONALDSON CONSULTING GROUP Level 20 AMP Place Brisbane QLD 4000 Phone: 0419 704 982

RETAIL DOCTOR GROUP PO Box 209 Milsons Point NSW 2061 Phone: 02 9460 2882

ENTERPRISE 21 2/22 Montana Road Miami QLD 4220 Phone: 1300 786 332

RETAIL E-VIRONMENT 624 St Kilda Towers, 1 Queens Road Melbourne VIC 3121 Phone: 03 9863 7313

FRANCHISE 4 U Phone: 1300 549 200

SHERPA GROUP 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4887

FRANCHISE ADVISORY CENTRE PO Box 15304 Brisbane City East QLD 4002 Phone: 07 3716 0400

SMART FRANCHISE Phone: 0466 376 386

FRANCHISE CENTRAL Level 1, 459 Toorak Road Toorak VIC 3142 Phone: 1300 558 278

THE FRANCHISE INSTITUTE PO Box 667 Vaucluse NSW 2030 Phone: 1300 855 435

FRANCHISE READY 306/ 27 Abercrombie St, Chippendale, NSW. 2008 Phone: 0413 284 824

THE FRANCHISE SHOP Suite 19, 653 Mountain Highway Bayswater VIC 3153 Phone: 1300 139 557

FRANCHISE RELATIONSHIPS INSTITUTE PO Box 8487 Armadale VIC 3143 Phone: 07 3510 9000

THE FRANCHISE WHISPERER Suite 28a, 82 Keilor Road Essendon North VIC 3040 Phone: Steve +61 433 288373 Karen +61 419 155758

FRANCHISE SIMPLY 101 John Lund Drive Hope Island QLD 4212 Phone: 1300 960 136

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VISION ALLIANCE PO Box 7429 Baulkham Hills BC NSW 2153 Phone: 1300 764 920

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.com.au Business description: Franchising involves having a reproducible profitable business system that can be taught to keen and enthusiastic franchisees. Sounds simple doesn’t it. But successful franchising involves empowering franchisees with better business strategies, better buying, better marketing and, for the franchisor, better franchise recruitment. With 26 years in the franchise industry, WFD’s role involves putting it all together with better: • Franchise Expansion Planning • Franchise Legal Documentation • Franchise Manuals / Systems • Franchise Recruitment Looking to grow your business? Contact us today. ‘Franchising businesses … Locally, nationally, internationally.’ Year established: 1994. I.L. Wollermann Pty Ltd

“From an accounting point of view, you need to record gross wages, tax and super obligations.” Kate Groom

Franchise Funding BUSINESS LENDING 11 Bonnet Avenue Como NSW 2226 Phone: 0419 242 546 CFI FINANCE SERVICES Level 7, 32 Phillip Street, Parramatta, NSW 2150 Phone: 1 300 760 930 CASHFLOW IT FINANCE Level 1 349, Coronation Drive Milton QLD 4064 Phone 1 300 659 676 CITY PACIFIC FINANCE 2 Main Street Greensborough VIC 3088 Phone: 03 9432 3344 GOGETTA Park Tower, 20 Pidgeon Close West End QLD 4101 Phone: 1300 512 591 SILVER CHEF Park Tower 20 Pidgeon Close West End QLD 4101 Phone: 1300 846 976 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694

FAB SAO PO Box 6803 Halifax Street Adelaide SA 5000 Phone: 0418 331 933

Insurance Brokers AON FRANCHISE INSURANCE Phone: 03 9211 3184

FONEBOX Phone: 1800 FONEBOX

ARRIVIS Suite 3, 85 Curzon Street North Melbourne VIC 3051 Phone: 03 9329 1255 BARKER MEIER INSURANCE BROKERS PO Box 7053 Hutt Street Adelaide SA 5000 Phone: 1800 066 900 BROOKLYN UNDERWRITING SERVICE PO Box 101 Grosvenor Place NSW 1220 Phone: 02 8274 8177 CAPITAL MUTUAL INSURANCE BROKERS Level 1, 1140 Burke Road Balwyn North VIC 3104 Phone: 03 9819 7344

Insurance Made Easy 62-64 Main Street, Upwey VIC 3158 Phone: 0423 791 368 Contact: Philip Watson Email: pwatson@imeinsurance.com.au Website: imeinsurance.com.au Business description: Why use IME? Franchise Industry Insurance is often hard to obtain, nearly always expensive. At IME we make this journey Easy. As members of the FCA since 2003, we understand Franchisors & Franchisees needs, provide personalised service, and tailor insurance programs for the Franchise Industry. IME, as your specialists in the Franchise Industry for insurance are regular attendees at FCA events, we keep abreast of developments in the Franchise Industry that may affect members with a particular emphasis on insurance. We can assist Franchisors and Franchisees in the placement of their business insurance needs including the notoriously difficult to place Franchisor Professional Indemnity and Directors and Officers Insurance. We are able to accommodate a broad range of occupations ranging from Bookkeepers, All types of Retailers, Safety Consultants, Travel Agents, Mortgage Brokers, Tradesmen and Business Coaches… whatever the occupation we can assist! And most of all:- Tailored & Personalised Service. Membership: FCA since 2003 Year established: 1992 KING INSURANCE BROKERS Level 2,104 Burwood Road Hawthorn VIC 3122 Phone: 03 9818 8026

“Whatever your experience in business and whatever the reason you are looking to buy a franchised business, it pays to go into it with eyes wide open.” Brian Keen

Shopinsurance.com.au Suite 13, 317 Whitehorse Road, Nunawading VIC 3131 Contact: Fred Nadde Phone: 1300 123 300 Email: fred@steadfasteastern.com.au Website: www.shopinsurance.com.au Business description: Shopinsurance has been looking after the needs of franchisees and franchisors for over 15 years. We offer via our website automated business insurance solutions backed by “one on one” personal advice, to ensure all our customers receive a personal level of care. We look after the needs of franchisees such as Just cuts, Hairhouse Warehouse, Gloria Jeans, AFL stores, Michel’s patisserie, Subway and Schnitz. All it takes is one phone call or email and we take the worry out of what insurance coverage you need, how much it costs and best way to structure your insurance for one shop or for a franchisor insurance facility for all. Give our Director a call on 1300 123 300 Australia wide. Year established: 1999

IT & Communications ACTUATOR SYSTEMS AUSTRALIA PO Box 1032 Hamilton QLD 4007 Phone: 1300 905 299 AUSSIE PHONE BROKERS 537 Malvern Road Toorak VIC 3142 Phone: 03 9827 8860 AVG INTERNET SECURITY 2/101 Tulip Street Sandringham VIC 3191 Phone: 03 9581 0800 CARBONITE AUSTRALIA 2/101 Tulip Street Sandringham VIC 3191 Phone: 1300 886 673 CODERS Suite 38, 194 Breakfast Creek Road Newstead QLD 4006 Phone: 07 3257 7242 COOKING THE BOOKS Unit 4, 13-21 Thomas Street Yarraville VIC 3013 Phone: 03 9111 0111 CROOMO Level 3, 32 Duncan Street Fortitude Valley, Brisbane QLD 4006 Phone: 07 3250 6800 DOVETAIL BRAND ENGAGEMENT 370 St Kilda Road Melbourne VIC 3004 Phone: 03 9570 3358 ENTEGY Suite 5, 28 Donkin Street West End Brisbane QLD 4101 Phone: 1300 730 808 EPIWEB 438 Ipswich Road Annerley QLD 4103 Phone: 07 3342 6781

FRANCHISE CLOUD SOLUTIONS Sydney NSW Phone: 1800 227 881 FRANCHISING1ST Level 1, Unit 23, 160 Lytton Road Bulimba QLD 4171 Phone: 1300 244 244 KARMAN GROUP Suite 6, 8-12 Sandilands Street South Melbourne VIC 3205 Phone: 1300 730 235 LIQUID STATE 11b/96 Cleveland Street Greenslopes Brisbane QLD 4120 Phone: 07 3162 4216 MAXXAM COMPUTER SYSTEMS 553 Glenferrie Road Hawthorn VIC 3122 Phone: 1300 629 926 MICRONET SYSTEMS (HARMONIQ) Suite 8, Level 2, 2-4 Merton Street Sutherland, NSW 2232 02 9542 2000 MOBILE APP CITY PO Box 303 Parkwood WA 6147 Phone: 0487 896 061 NEC Private Bag 1111 Mulgrave VIC 3170 Phone: 131 632 NETCOMM 2-6 Orion Road Lane Cove NSW 2066 Phone: 02 9424 2000 NETSTARTER Level 2, 26-28 Wentworth Avenue Surry Hills NSW 2010 Phone: 02 9273 7777 NOQ MOBILE ORDERING Suite 1, 11 French Street Adelaide SA 5000 Phone: 1800 028 128 OE DESIGN 17/79 West Burleigh Road Burleigh Heads QLD 4220 Phone: 1300 736 764 PEOPLEINSITE Level 11, 83 Mount Street North Sydney NSW 2060 Phone: 02 9964 9716 PNORS TECHNOLOGY GROUP 10/435 Williamstown Road Port Melbourne VIC 3004 Phone: 03 9135 1900 PRISM SOLUTIONS Suite 3, 214 Bay Street Brighton VIC 3186 Phone: 03 9596 8633 PROFESSIONAL ADVANTAGE SERVICE Level 16, 124 Walker Street North Sydney NSW 2060 Phone: 02 9919 8900 PROFESSIONAL OUTSOURCE SOLUTIONS Unit B1, Jetstream Business Park 5 Grevillea Place Brisbane Airport QLD 4007 Phone: 1300 600 774 PRONTO SOFTWARE 20 Lakeside Drive East Burwood VIC 3151 Phone: 03 9887 7770

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS REACH LOCAL Level 7, 717 Bourke Street Docklands VIC 3008 Phone: 03 8671 3626 REALESTATE IT Level 1, 466 Malvern Road Prahran VIC 3181 Phone: 0403 313 521 RIDDELL CLARE CONSULTING 45 Kathryn Court Riddells Creek VIC 3431 Phone: 0418 125 393 SACO TECHNOLOGY PO Box 472 Burpengary QLD 4505 Phone: 1300 664 186 ST SOFTWARE PO Box 6275 Frenchs Forest NSW 2086 Phone: 02 9975 4648 STORE FINDER Unit 13, 1150 Pittwater Road Collaroy NSW 2097 Phone: 02 8003 4580 SYRON 38 Berwick Street Fortitude Valley QLD 4106 Phone: 07 4270 79 766 TANDA Level 1, 490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117 TASK RETAIL TECHNOLOGY Suite 16/90 Mona Vale Road Mona Vale NSW 2103 Phone: 02 9997 3500 THEDOCYARD Phone: 0438 410 598 THE MISSING LINK NETWORK INTEGRATION 9-11 Dickson Avenue Artarmon NSW 2064 Phone: 1300 865 865 THINKING AUSTRALIA Suite 304, 620 St Kilda Road Melbourne VIC 3004 Phone: 03 9525 1255 TRURATING Level 6, 40 King Street Sydney NSW 2000 Phone: 1800 380 567 TT GROUP COMMUNICATIONS 3/42 Cavendish Road Coorparoo QLD 4151 Phone: 1800 888 555 VIRTUAL METHOD NSW 2026 Phone: 0499 789 658 WEB PROFITS Level 1/145 Russell Street Melbourne VIC 3000 Phone: 03 8488 7821 WIRED & WIRELESS SOLUTIONS INTERNATIONAL Level 7, 6 Help Street Chatswood NSW 2067 Phone: 02 9412 2100 WORLD MANAGER Level 13, 44 Market Street Sydney NSW 2000 Phone: 02 8007 7095 ZRILO Level 4 / Suite 1 58-62 Kippax Street Surry Hills NSW 2010 Phone: 1300 009 397

“As they say on Shark Tank “know your numbers.” Phil Chaplin 102 | 2 0 22 FR A NCHISE DIR E C T O RY

Lawyers ADDISONS SOLICITORS & ATTORNEYS GPO Box 1433 Sydney NSW 2001 Phone: 02 8915 1000

BROWN WRIGHT STEIN PO Box A2625 Sydney South NSW 1235 Phone: 02 9394 1010 BUCHANAN 284 Bay Street Brighton VIC 3186 Phone: 03 9596 8495

ALLENS LINKLATERS Level 28, Deutsche Bank Place 126 Phillip Street Sydney NSW 2000 Phone: 02 9230 4000

BYWATERS TIMMS LAWYERS Locked Bag 22 Fortitude Valley BC QLD 4006 Phone: 07 3648 9900

ANDERSON RICE LAWYERS Level 10, 555 Lonsdale Street Melbourne VIC 3000 Phone: 03 9672 2666

CENTRAL COAST BUSINESS LAWYERS 2/210 The Entrance Road Erina NSW 2250 Phone: 02 4367 4366

ARMSTRONG LEGAL Level 35, 201 Elizabeth Street Sydney NSW 2000 Phone: 02 9261 4555

CERTUS LEGAL PO Box 16235 City East QLD 4002 Phone: 07 3106 3016

ASHURST SYDNEY Level 11 5 Martin Place Sydney NSW 2000 Phone: 02 9258 6000

CHAMPION LEGAL Level 3, 60 Phillip Street Parramatta NSW 2150 Phone: 02 9635 8266

ATKINSON VINDEN Level 8, 10 Help Street Chatswood NSW 2067 Phone: 02 9411 4466

CLAYTON UTZ PO Box H3 Australia Square NSW 1215 Phone: 02 9353 4000

ATTWOOD MARSHALL LAWYERS PO Box 334 Coolangatta QLD 4225 Phone: 07 5536 9777

COLEMAN GREIG Level 11, 100 George Street, Cnr Smith Street Parramatta NSW 2150 Phone: 02 9895 9200

AVENTUS Little Tokyo Two HQ, 36 Mein Street Spring Hill QLD 4000 Phone: 1300 294 539

COMINO PRASSAS PO Box 1390 Bondi Junction NSW 1355 Phone: 02 9386 5888

AVENUE SOLUTIONS PO Box 7567 Melbourne VIC 3001 Phone: 03 9092 9891

COOPER GRACE WARD Level 21 400 George Street Brisbane QLD 4000 Phone: 07 3231 2444

B2B LAWYERS PO Box 572 East Melbourne VIC 8002 Phone: 03 8602 4000

COSOFF CUDMORE KNOX 73 Wakefield Street Adelaide SA 5000 Phone: 08 8211 7955

BAKER & MCKENZIE Level 27, A.M.P. Centre 50 Bridge Street Sydney NSW 2000 Phone: 02 9225 0200

CULLEN MACLEOD PO Box 935 Nedlands WA 6909 Phone: 08 9389 3999

BAKER LOVE LAWYERS PO Box 123 Wallsend NSW 2287 Phone: 02 4951 5766 BARRETT WALKER Suite 8, 150 Chestnut Street Cremorne VIC 3121 Phone: 03 9428 1033 BAYBRIDGE LAWYERS 1/109 Pitt Street Sydney NSW 2000 Phone: 02 9232 3511 BELL LEGAL GROUP PO Box 5193 Gold Coast MC QLD 9726 Phone: 07 5597 3366 BENNETT & PHILP SOLICITORS Level 13, 15 Adelaide Street Brisbane QLD 4000 Phone: 07 3001 2999 BILLINGS CLOAK PO Box 5196 Hughesdale VIC 3166 Phone: 03 9568 1833 BRENNANS SOLICITORS PO Box 27 Mooloolaba QLD 4557 Phone: 07 5438 8199

CURWOODS LAWYERS GPO Box 5406 Sydney NSW 2001 Phone: 02 9231 4166 DAVID LEGAL 3/43 Harris Street Fairfield NSW 2165 Phone: 02 9728 5678 DIBBSBARKER GPO Box 983 Sydney NSW 2001 Phone: 02 8233 9500 DLA PIPER Level 9, 480 Queen Street Brisbane QLD 4000 Phone: 07 3246 4000 DMAW Level 3, 80 King William Street Adelaide SA 5000 Phone: 08 8210 2222 DW FOX TUCKER Level 14, 100 King William Street Adelaide SA 5000 Phone: 08 8124 1811 DOWNINGS LEGAL Level 11, Westralia Plaza 167 St Georges Terrace, Perth WA 6000 Phone: 08 9420 1564

FCB GROUP Level 18, 607 Bourke Street Melbourne VIC 3000 Phone: 03 9098 9400

LAC LAWYERS PO Box 5638 West Chatswood NSW 1515 Phone: 02 9904 6800

FEINAUER Level 9, 231 Adelaide Terrace Perth WA 6000 Phone: 08 9420 8100

LEGALITE PO Box 3096 Richmond VIC 3121 Phone: 03 9448 2393

FERGUSON CANNON PO Box 5851 Maroochydore QLD 4558 Phone: 1800 640 509

Macpherson Kelley

FLOWER AND HART GPO Box 219 Brisbane QLD 4001 Phone: 07 3233 1233 FRANCHISE LEGAL Suite 601, 321 Pitt Street Sydney NSW 2000 Phone: 1300 798 501 GABLE LAWYERS St Kilda Rd Towers Level 1, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 9544 GADENS LAWYERS Level 25, Bourke Place 600 Bourke Street Melbourne VIC 3000 Phone: 03 9252 2555 GSM LAWYERS 228 Smith Street Collingwood VIC 3066 Phone: 03 9419 2077 HAARSMA LAWYERS 116 Wright Street Adelaide SA 5000 Phone: 1300 830 830 HALL & WILCOX Level 11, Rialto South Tower 525 Collins Street Melbourne VIC 3000 Phone: 03 9603 3555 HILLHOUSE BURROUGH MCKEOWN GPO Box 1709 Brisbane QLD 4000 Phone: 07 3220 1144 HOLDING REDLICH GPO Box 2154 Melbourne VIC 3001 Phone: 03 9321 9999 HOLMAN WEBB LAWYERS Level 17, Angel Place, 123 Pitt Street Sydney NSW 2000 Phone: 02 9390 8000 HUNT & HUNT Level 5, 114 William Street Melbourne VIC 3000 Phone: 03 8602 9200 HWL EBSWORTH Level 14, 264-278 George Street Sydney NSW 2000 Phone: 02 9334 8555 IP PARTNERSHIP Level 6, 64 Marine Parade (PO Box 10857) Southport QLD 4215 Phone: 07 5591 2522 KELLS LAWYERS Suite 4, Level 9, 66 Hunter Street Sydney NSW 2000 Phone: 02 9233 7411 KEMP STRANG GPO Box 475 Sydney NSW 2001 Phone: 02 9225 2500 KHQ LAWYERS 15/440 Collins Street Melbourne VIC 3004 Phone: 03 9663 9877

LegalVision Sydney 100 Harris Street, Pyrmont NSW 2009 melbourne Level M2, 525 Collins Street, Rialto, West Podium Melbourne VIC 3000 Brisbane Level 38, 71 Eagle Street, Brisbane QLD 4000 perth Level 29, 221 St Georges Terrace Perth WA 6000 Contact: LegalVision Phone: 1300 544 755 Email: info@legalvision.com.au Website: https://legalvision.com.au Business description: LegalVision’s experienced franchise lawyers have assisted hundreds of franchisors, franchisees and potential franchise operators across Australia and New Zealand. Our industry-leading membership for franchises offers unlimited legal advice consultations and contracts for a low monthly fee. This includes drafting and reviewing franchising and leasing documents, registration of trade marks and assistance with employment law, Franchise Code and consumer laws. Our innovative business model and custombuilt technology allows our lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision has assisted more than 200,000 businesses and franchises and was recently named the fastest-growing law firm in the Asia-Pacific by the Financial Times as well as Law Firm of the Year. Year established: 2012 LEIGH ADAMS Level 3, 171 Clarence Street Sydney NSW 2000 Phone: 02 9964 0022 LEWIS HOLDWAY PO Box 138, Collins Street West Melbourne VIC 8007 Phone: 03 9629 9629 LODHIA LAWYERS PO Box H97 Australia Square NSW 1215 Phone: 02 9233 7000 LYNCH ANDREWS Suite 12, Level 10 The Christie Centre 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3221 2775

“Just as the franchisee needs to rigorously research the business opportunity and the franchisor, research on potential finance partners is also essential.”

Brisbane Level 16, 324 Queen St, Brisbane QLD 4000 Dandenong 40-42 Scott Street, Dandenong, VIC 3175 Melbourne Level 7, 600 Bourke St, Melbourne VIC 3000 Sydney Level 21, 20 Bond Street, Sydney, NSW 2000 Phone: 1800 888 966 Email: info@mk.com.au Website: www.mk.com.au Business description: For our clients, we’re trusted business advisors as much as lawyers, with expertise in all areas of franchising. Our experienced team provide strategic and insightful advice, making recommendations clients can act on confidently. We work on the full spectrum of franchising matters from establishing franchise systems and how they will work, drafting and reviewing agreements, acting on mergers and acquisitions, brand and intellectual property development through to management and enforcement, dispute resolution and other commercial issues franchising clients may face. Year established: 1905

MADGWICKS LAWYERS Level 6, 140 William Street Melbourne VIC 3000 Contact: Chris Verebes Phone: 03 9242 4744 Fax: 03 9242 4777 Email: Chris.Verebes@madgwicks.com.au Website: www.madgwicks.com.au Business description: Madgwicks Lawyers provide expert franchising advice and service both franchisors and franchisees. We can assist with: • Reviewing and advising on Franchise Agreements • Sale/purchase of franchise businesses • Preparation of Franchise Agreements and Disclosure Documents • Code Compliance • Consumer Law advice • Leasing • IP and branding • Litigation and dispute resolution Membership: FCA. LIV, MERITAS Year established: 1973 MARSH AND MAHER Level 2 100 Wellington Parade East Melbourne Victoria 3002” Phone: 03 9604 9400 MARSHALLS + DENT + WILMOTH Level 21, 570 Bourke Street Melbourne VIC 3000 Phone: 03 9670 5000

Steve Seddon 2 0 2 2 F R A NCHIS E DIRECTORY | 103

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS MATTHEWS FOLBIGG Level 7, 10-14 Smith Street Parramatta NSW 2150 Phone: 02 9635 7966 MCINNES WILSON LAWYERS GPO Box 1089 Brisbane QLD 4001 Phone: 07 3231 0600 MCLAUGHLINS PO Box 2067 Southport QLD 4215 Phone: 07 5591 5099 MCMAHON FEARNLEY Level 3, 256 Queen Street Melbourne VIC 3000 Phone: 03 9670 0966 MCW LAWYERS PO Box 1065 Sutherland NSW 1499 Phone: 02 9589 6666 MEYER VANDENBERG GPO Box 764 Canberra City ACT 2601 Phone: 02 6279 4444 MILLS OAKLEY PO Box 453 Collins Street West Melbourne VIC 8007 Phone: 03 9670 9111 MINTERELLISON Level 22 Waterfront Place 1 Eagle Street Brisbane QLD 4000 Phone: 07 3119 6000 MST LAWYERS 315 Ferntree Gully Road Mount Waverly, VIC 3149 Phone: 03 8540 0225 MURFETT LEGAL PO Box 6314 East Perth WA 6892 Phone: 08 9388 3100 NICOLE LEGGAT AND ASSOCIATES Suite 1, Level 1 1 Transvaal Avenue Double Bay NSW 2028 Phone: 02 9328 6917 NORTON ROSE FULBRIGHT GPO Box 4592SS Melbourne VIC 3001 Phone: 03 8686 6000 NRG LEGAL 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 2511 PACE LAWYERS 192 Gilbert Street Adelaide SA 5000 Phone: 08 8410 9294 PCL LAWYERS Level 8, 446 Collins Street Melbourne VIC 3000 Phone: 1300 907 335 PIPER ALDERMAN Level 16, 70 Franklin Street Adelaide SA 5000 Phone: 08 8205 3333 REDCHIP LAWYERS Locked Bag 2 Fortitude Valley BC QLD 4006 Phone: 07 3223 6100

“Simple habits like using digital tools, getting the right advice, and keeping good records help your business to stay on track.” Andrew Watson RIBA BUSINESS LAWYERS 34 Duporth Avenue Maroochydore QLD 4558 Phone: 07 5479 1488 ROBBINS WATSON PO Box 2505 Burleigh BC QLD 4220 Phone: 07 5576 9999 ROBERT JAMES LAWYERS GPO Box 761 Melbourne VIC 3001 Phone: 03 8628 2000 ROBERTS LEGAL 274 Brunker Road Adamstown NSW 2289 Phone: 02 4952 3901 RUSSELL KENNEDY SOLICITORS Level 12, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9609 1555 SLATER & GORDON 44 Market Street Sydney NSW 2000 Phone: 1800 555 777 SLF LAWYERS Level 8, 160 Queen Street Melbourne VIC 3001 Phone: 03 9600 2450 STEPHENS LAWYERS & CONSULTANTS PO Box 16010 Collins Street West VIC 8007 Melbourne VIC 3000 Phone: 03 8636 9100 SWAAB ATTORNEYS Level 1, 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 5544 TALBOT OLIVIER Level 8, Wesfarmers House, 40 The Esplanade Perth WA 6000 Phone: 08 9420 7100 THOMSON GEER GPO Box 3909 Sydney NSW 2001 Phone: 02 8248 5800 THYNNE & MACARTNEY GPO Box 245 Brisbane QLD 4001 Phone: 07 3231 8888 TRESSCOX LAWYERS Level 9, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9602 9444 WISEWOULD MAHONY Level 8, 419 Collins Street Melbourne VIC 3000 Phone: 03 9629 8333 YOUR LAW FIRM 7 Techno Park Drive Williamstown VIC 3016 Phone: 1300 896 500

“Your accountant and tax agent will help you understand what’s required and deal with the financial reporting and tax.”

“There has never been a greater need for the Franchise Council of Australia in its support and assistance to our members.”

Kate Groom

Mary Aldred

104 | 2 0 2 2 FR A NCHISE DIR E C T O RY

legal

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.com.au Business description: As we develop franchise systems and recruit franchisees we are up-to-date with the latest legal issues facing franchisors and franchisees. Our Legal Services include; • Protecting franchisor Intellectual Property • Preparing and reviewing Franchise Agreements • Preparing Disclosure Documentation • Conducting Franchise Compliance Audits • Preparing Franchisor Premises Agreements • Implement Company Structure Planning • International Franchising With 26 years in the franchise industry, WFD’s legal professionals have a reputation of being the best in the industry. To discuss any legal matter concerning franchising your business contact us today. ‘Franchising businesses … Locally, nationally, internationally.’ Year established: 1994. I.L. Wollermann Pty Ltd

Point of Sale ADVANTAGE SOLUTIONS 2 Greenwood Street Abbotsford VIC 3067 Phone: 03 8417 9888 CUSTOM HOSPITALITY SYSTEMS Unit 15 / 538 Gardeners Road Alexandria NSW 2015 Phone: 1300 308 603 MINIPOS PO Box 169 Brunswick Heads NSW 2483 Phone: 1300 791 420 NCR SILVER Phone: 1800 940 975 ORDERMATE 59 Fennell Street Port Melbourne VIC 3207 Phone: 1300 667 067 REDCAT 70 Park Street South Melbourne VIC 3205 Phone: 1300 473 322 RETAIL EXPRESS Level 10, 320 Adelaide Street Brisbane QLD Phone: 1300 732 618 SHIFT 8 PO Box 981 Woollahra NSW 1350 Phone: 02 9571 4126 SWIFTPOS 10/135 Ferny Way Ferny Hills QLD 4055 Phone: 07 3351 8777

TYRO PAYMENTS 02 8907 1745

Site Selection & Leasing

VEND HQ 143 Cecil Street South Melbourne VIC 3205 Phone: 03 8593 7854

Printing FREELEASE COPIERS Unit 7, 12-18 Clarendon Street Artarmon NSW 2064 Phone: 1800 636344 PRINTING BRISBANE PO Box 597 Springwood QLD 4127 Phone: 0401 838 040

“Life is a team activity and those who learn to play well with others are the winners.” Greg Nathan

recruitment

BLUEMARQ COMMERCIAL PO Box 95 Padstow NSW 2211 Phone: 0401 138 814 BUSINESS GEOGRAPHICS PO Box 838 Paddington QLD 4064 Phone: 07 3118 5036 CARRIGAN RETAIL CONSULTING 101 Rockbourne Terrace Paddington QLD 4064 Phone: 0419 653 555 CBRE GLOBAL CORPORATES SERVICES Level 1, 12 Creek Street Brisbane QLD 4001 Phone: 07 3234 9100 DALY INTERNATIONAL Level 1 Solitaire 12 Help Street Chatswood NSW 2067 Phone: 02 8241 9800 INSITE DATA SOLUTIONS Suite 39, 278 Church Street Richmond VIC 3121 Phone: 1300 336 647 LEASEEAGLE Phone: 1300 887 609 PITNEY BOWES SOFTWARE Suite 1, Level 1 68 Waterloo Road Macquarie Park NSW 2113 Phone: 02 9437 6255

wollermann franchise developments Offices: VIC – NSW – QLD Licensed: SA – WA – NT – TAS Contact: Colin Crawford Phone: 1300 249 276 Head Office: + 61 3 9999 5488 Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.com.au Business description: At WFD we have a very successful track record in the recruitment of franchisees for well-known national networks and for new franchise groups. We’ve been selling franchisee businesses and handled the recruitment process for franchisors for over 26 years, so our experience is second to none in the Australian franchise industry. Our Recruitment Services include: • Personality profiling each candidate • Preparing marketing recruitment material • Handling the recruitment process to appoint Franchisees, Master Franchisees and Licensees • Selling existing franchise groups and their networks • Assisting International Franchisors enter the Australian market • Selling internationally Australian Franchisors’ I.P. rights To discuss recruiting franchisees for your franchise group or to assist international companies expand into Australia and New Zealand, contact us today. ‘Franchising businesses … Locally, nationally, internationally.’ Year established: 1994. I.L. Wollermann Pty Ltd

“All prospective franchisees should do their homework before investing in a franchised business.” Raynia Theodore

SPECTRUM ANALYSIS Suite 6, 407 Canterbury Rd Surrey Hills VIC 3127 Phone: 03 9830 0077 VERIMARK 62/23 Narabang Way Belrose NSW 2085 Phone: 02 9450 0099

Training, Mentoring & Development APM TRAINING INSTITUTE Ground Floor, 213 Miller Street North Sydney NSW 2060 Phone: 02 9954 7377 AUSTRALIAN COLLEGE QED Level 1, 410 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 2500 AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS Level 4, 140 Arthur Street North Sydney NSW 2060 Phone: 1800 505 529 AUSTRALIAN MENTORING & FINANCE CENTRE PO Box 368 Hervey Bay QLD 4655 Phone: 0417 199 800 AUSTRALIAN SALESMASTERS TRAINING PO Box 638 Rosebery NSW 1445 Phone: 02 9700 9333 BUDGET ONE 700 Bourke Street Docklands VIC 3008 Phone: 03 9583 7925 CENGAGE EDUCATION 1 Waltham Street Artarmon NSW 2064 Phone: 1300 853 033

FRANKLYN SCHOLAR Phone: 1300 918 872 GRIFFITH BUSINESS SCHOOL Asia-Pacific Centre for Franchising Excellence Building (S07), Room 4.06, South Bank Campus Griffith University, 226 Grey Street South Bank QLD 4101 Phone: 07 3382 1401 INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT PO Box 125 Kilkenny SA 5009 Phone: 08 8348 4438 META MANAGEMENT SOLUTIONS 103/125 Fitzroy St St Kilda VIC 3182 Phone: 03 9016 3827 MIND ATLAS Suite 208, 63 Stead Street South Melbourne VIC 3205 Phone: 03 9696 6469 NATIONAL SALES ACADEMY Level 14, Lumley House 309 Kent Street Sydney NSW 2000 Phone: 02 9994 8033 OPTIVANCE 360 PO Box 943 Bondi Junction NSW 1355 Phone: 0414 577 714 POSITIVE TRAINING SOLUTIONS PO Box 42 Mitcham VIC 3132 Phone: 0419 354 949 PEOPLOGICA Level 2, 42 Atchison Street St Leonards NSW 2065 Phone: 02 9936 9000 PROVEN BUSINESS CONSULTANTS AUSTRALIA Level 19 & 20, 644 Chapel Street South Yarra VIC 3141 Phone: 1300 467 222 SHAREMARKET COLLEGE 46 Wharf Street Kangaroo Point QLD 4169 Phone: 1300 309 040 SUPERIOR SERVICE Suite 24, Upper Deck 19-21 Jones Bay Wharf, Pirrama Road Pyrmont NSW 2009 Phone: 02 8004 3105 TARGET TRAINING Phone: 1300 736 005 THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE REAL LEARNING EXPERIENCE 15 Amethyst Drive Blackmans Bay TAS Phone: 03 6229 8302 THE STARTUP FACTORY PO Box 319 Turramurra NSW 2074 Phone: 1300 998 553 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694 VELPIC Phone: 1300 835 742 WILLIAM ANGLISS INSTITUTE 555 La Trobe Street Melbourne VIC 3000 Phone: 03 9606 2330

FRANCHISE COUNCIL OF AUSTRALIA Suite 6, 307-313 Wattletree Road Malvern East VIC 3145 Phone: 1300 669 030 2 0 2 2 F R A N CHIS E DIRECTORY | 105

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS Workplace Compliance, Health and Safety CERTICA 3/457 Upper Edward Street Spring Hill QLD 4000 Phone: 0412 002 052 COOEE Level 10, 17 Castlereagh Street Sydney NSW 2000 Phone: 1300 138 012 EMPLOYSURE Level 6/180 Thomas Street Sydney NSW 2000 Phone: 1300 651 415 ENVIRO CHASING SERVICES 38 Hensbrook Loop Forrestdale WA 6112 Phone: 08 9399 1644 PARASOL EMT Unit 17, Molonglo Mall Fyshwick ACT 2609 Phone: 1300 366 818 RISK STRATEGIES Suite 1201, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 8408 Safety Navigator PO Box 780 Potts Point NSW 2011 Phone: 1300 858 818 XXX SECURITY SERVICES 13 Export Park Adelaide Airport SA 5950 Phone: 0433 827 947

106 | 2 0 2 2 FR A NCHISE DIR E C T O RY

n e w zeala nd PROF E SSION A L SE RV ICE S L IS T INGS ACCOUNTing & FINANCIAL SERVICES APOLLO ACCOUNTING PO Box 94 Albany Village Albany 0755 Phone: 09 451 9020

MARKHAMS CLARKE CRAW PO Box 919 Dunedin 9054 Phone: 03 477 0032 MONTGOMERY CONSULTANTS PO Box 87424 Auckland 1072 Phone: 09 578 2317

CREATV PO Box 90849 Victoria Street West Auckland 1142 Phone: 021 905 302 CUMULO9 PO Box 105 638 Auckland Phone: 09 889 3458

BDO BDO House 116 Harris Road East Tamaki, Manukau Phone: 09 274 9340

SILVER CHEF PO Box 91379, Victoria Street West Auckland Auckland Phone: 0800 443 334

BDS CHARTERED ACCOUNTANTS PO Box 7277, Wellesley Street Auckland 1141 Phone: 09 366 1822

STAPLES RODWAY CHRISTCHURCH PO Box 8039 Christchurch 8440 Phone: 03 343 0599

BLACKER SMITH & CO Phone: 0 4 555 9090

RIGHT WAY Phone: 0800 555 024

EXPRO 77 James Cook Drive Welcome Bay Tauranga Phone: 07 544 5058

BNZ Phone: 0800 ASK BNZ

THE NATIONAL BANK OF NEW ZEALAND Phone: 0800 251 858

FRANCHISE INFINITY Phone: 0800 555 8020

CAD PARTNERS PO Box 65 313 Mairangi Bay, Auckland Phone: 09 277 8278

WHK PO Box 30568 Lower Hutt Wellington Phone: 04 569 9069

FUSION5 Level 16, 34 Shortland Street Auckland 1010 Phone: +64 9 379 0525

CHESTER GRAY CHARTERED ACCOUNTANTS 19 Tarndale Grove Rosedale North Shore 0632 Phone: 09 307 1180

YOUNG READ WOUDBERG 13 McLean Street Tauranga 3140 Phone: 07 578 0069

GEO OP PO Box 37340 Parnell Auckland 1151 Phone: 0800 GO GEOOP (464 3667)

CROWE HORWATH Phone: 0800 494 569

ZEBRA ACCOUNTING Phone: 0800 110 160

HELIUM WORK SEARCH PO Box 1594 Wellington Phone: 04 916 2180

DANIEL HUNT & ASSOCIATES Level One, 2 Heather Street Parnell Auckland 1052 Phone: 09 817 5553 EC CREDIT CONTROL PO Box 368 Napier 4140 Phone: 0800 324 768

BANKS / FINANCIAL INSTITUTIONS ANZ BANK PO Box 91966 Auckland Phone: 1800 801 485

FRANCHISE ACCOUNTANTS PO Box 230-153 Botany Auckland 2163 Phone: 0800 555 8020

ASB BUSINESS BANKING Level 17, ASB Bank Centre 135 Albert Street Auckland 1140 Phone: 0800 803 804

GRANT THORNTON NEW ZEALAND PO Box 1961 Auckland 1140 Phone: 09 308 2570

BANK OF NEW ZEALAND 80 Queen Street Auckland, New Zealand Phone: 0800 275 269

HAYES KNIGHT NORTH 1, 5 William Laurie Place Albany Auckland 0632 Phone: 09 414 5444

WESTPAC PO Box 934 Auckland 1140 Phone: 09 367 3530

HEWITT SCALETTI WATERS PO Box 76-270 Manukau City, Auckland Phone: 09 262 0874 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland Phone: 09 634 3150 INSPIRED ACCOUNTANTS PO Box 202,235 Southgate, Auckland 2246 Phone: 09 309 2561 KEITH GOODALL & ASSOCIATES PO Box 37223 Parnell, Auckland 1151 Phone: 09 921 4630 KGA LIMITED PO Box 37 223 Parnell, Auckland Phone: 09 921 4630 LENNIE & ASSOCIATES Level 2, 90 Symonds S Auckland Central 1010 Phone: 09 368 1212

Business Services

DELOITTE Phone: 09 303 0716 DIGITAL FISHBOWL Auckland Phone: 09 915 3474

JONES LANG LASALLE PO Box 165 Auckland Phone: 09 366 1666 MYHR 43 Honan Place Avondale, Auckland Phone: 027 382 8390 PARALLEL DIRECTIONS PO Box 895 Shortland Street Auckland 1140 Phone: 09 550 8501 REACH MEDIA NEW ZEALAND PO Box 132 065 Sylvia Park, Auckland Phone: 09 574 4436 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 0800 231 717

ABC BUSINESS BROKERS Suite 1-4, 72 Dominion Road Mt Eden Auckland Phone: 09 630 1600

RETAIL EXPRESS Level 14, Vodafone on the Quay 157 Lambton Quay Wellington 6011 Phone: 03 5208 008

BETTER BUSINESS INSTITUTE Building 2, Unit i 3 Ceres Court Mairangi Bay 0632 Phone: 09 477 0490

SANDFIELD INFORMATION SYSTEMS PO Box 46 040 Herne Bay Auckland 1147 Phone: 09 303 0579

BUSINESS NETWORK INTERNATIONAL PO Box 60 521 Titirangi, Auckland Phone: 09 817 1185 CDQ COMMUNICATION DESIGN PO Box 89 209 Torbay, North Shore City 0742 Phone: 021 644 545 COLLIERS INTERNATIONAL SAP Tower, Level 27 151 Queen Street Auckland 1010 Phone: 09 358 1888

SWIFTPOS Phone: 09 358 0165 SWITCH BUSINESS PO Box 4442 Shortland Street Auckland Central 1010 Phone: 09 377 7735 THE BUSINESS ENGINE PO Box 31583 Milford Auckland 0742 Phone: 0800 100 059 THE MEDIATOR Phone: 0800 02 6334

2 0 2 2 F R A N CHIS E DIRECTORY | 107

n e w zeala nd PROF E SSION A L SE RV ICE S L IS T INGS UPPER HUTT CITY COUNCIL Phone: 04 527 2123 VEND HQ Level 1, 2-36 Nuffield Street Newmarket, Auckland 1023 Phone: 09 889 0189 WAIPUNA HOTEL & CONFERENCE CENTRE Phone: 09 526 3024

Insurance Brokers APEX GENERAL PO Box 74088 Green Lane Auckland 1546 Phone: 09 520 9441

COONEY LEES MORGAN PO Box 143 Tauranga 3140 Phone: 07 578 2099 DAVENPORTS HABOUR PO Box 302558 North Harbour, Auckland Phone: 09 915 4380

W GARTSHORE PO Box 2117 Tauranga Bay of Plenty Phone: 07 578 5862

BARLEY INSURANCE PO Box 1412 Shortland Street Auckland 1140 Phone: 09 827 7266

DEIRDRE WATSON, BARRISTER PO Box 3886 Shortland Street Auckland 1140 Phone: 09 309 6988

ZEALD WEBSITE DESIGN Level 2, Building E, 42 Tawa Drive Albany Auckland 0632 Phone: 0508 932 748

BREATHE LIFE PO Box 302 548 North Shore City, Auckland Phone: 09 476 2406

DUNCAN COTTERILL PO Box 5326 Auckland 1141 Phone: 09 309 1948

Franchise Consulting & Development

IT & Communications

AFFILIATED BUSINESS CONSULTANTS PO Box 9087 Newmarket Phone: 09 630 1600

1PLACE PO Box 125152 St Heliers Auckland Phone: 09 520 0612

CHARTIS PO Box 1745 Auckland 1140 Phone: 09 355 3100

KEEP IT SAFE Phone: 0800 14 11 14

EVEREST GROUP PO Box 12700 Hamilton 3248 Phone: 0800 EVEREST FRANCHISE COACH Phone: 0800 4FRANCHISE FRANCHISE RELATIONSHIPS INSTITUTE Phone: 0800 4FRANCHISE

RIPPED ORANGE PO Box 7542 Sydenham Christchurch Phone: 03 377 9499 STREAMSMART Wellington New Zealand Phone: 02 9133 8607

Lawyers

FRANCHISE SOLUTIONS PO Box 87 424 Meadowbank Auckland Phone: 0274 966 901

A J PARK PO Box 949 Wellington 6140 Phone: 04 473 8278

FRANCHIZE CONSULTANTS Suite 4, Level 1 27 Gillies Avenue Auckland Phone: 09 523 3858

ASCO AGMEN-SMITH PO Box 3695 Auckland 1140 Phone: 09 308 8070

GRAPHIC CAFÉ PO Box 301168 Albany Auckland Phone: 09 448 5157 INSPIRED LEARNING SYSTEMS PO Box 102158 North Shore Mail Centre Auckland Phone: 09 441 2164 LINK BUSINESS BROKING PO Box 123 24 Penrose Auckland 1642 Phone: 09 579 9226 MEGA SERVICES FRANCHISE CONSULTANTS PO Box 3061 Christchurch Phone: 03 384 4885 SELECTOR PO Box 301 265 Albany Auckland 0632 Phone: 09 379 5270 THE FRANCHISE COACH 401 Great South Road Ellerslie Auckland 1061 Phone: 09 580 1556 THEXTON ARMSTRONG PO Box 544 Drury New Zealand 2247 Phone: 09 9653 861

108 | 2 0 22 FR A NCHISE DIRE C T O RY

ANTHONY HARPER PO Box 2646 Christchurch 8041 Phone: 03 379 0920 BALDWINS PO Box 5999 Wellesley Street Auckland 1141 Phone: 09 373 3137 BANNISTER & VON DADELSZEN PO Box 745 Hastings 4156 Phone: 06 870 7820 BELL GULLY 48 Shortland Street Auckland 1140 Phone: 09 916 8800 BOTHERWAY LEGAL PO Box 1069 Hamilton Phone: 07 839 1122 BOTTING LEGAL PO Box 6855 Wellesley Street Auckland 1141 Phone: 09 950 3880 CARSON FOX BRADLEY PO Box 37403 Parnell Auckland 1151 Phone: 09 966 1100

FORTUNE MANNING PO Box 4139 Auckland 1140 Phone: 09 915 2401 FRASER POWRIE PO Box 108 132 Symonds Street Auckland 1003 Phone: 09 366 0666 GAZE BURT PO Box 91345 Victoria Street West Auckland 1142 Phone: 09 303 3764 GCA LAWYERS PO Box 3241 Christchurch 8140 Phone: 03 365 1347 GIBSON SHEAT PO Box 2966 Wellington 6140 Phone: 04 4569 4874 GLAISTOR ENNOR PO Box 63 Shortland Street Auckland 1140 Phone: 09 356 8243 GOODWIN TURNER Building D, 63 Apollo Drive Albany Auckland Phone: 09 973 7350 GOVETT QUILLIAM 1 Dawson Street Private Bag 2013 DX NP90056 New Plymouth Central 4342 Phone: 06 768 3700 HARMANS LAWYERS PO Box 5496 Christchurch 8542 Phone: 03 352 2293 HARRIS TATE PO Box 1147 Tauranga Phone: 07 578 0059 HESKETH HENRY Private Bag 92093 Auckland 1142 Phone: 09 375 8700 HUNTER & CO PO Box 2772 Wellington 6140 Phone: 04 801 5040 IZARD WESTON PO Box 5348 Wellington 6145 Phone: 04 473 9447 JACKSON RUSSELL Level 13, 41 Shortland Street Auckland CBD Auckland Phone: 09 303 3849

JAMES & WELLS INTELLECTUAL PROPERTY Private Bag 11907 Ellerslie, Auckland 1542 Phone: 09 914 6740 KENSINGTON SWAN Private Bag 92101 Victoria Street West Auckland 1142 Phone: 09 379 4196 Wellington Phone: 04 499 7809

PR & ADVERTISING IMAGE CENTRE PO Box 78070 Grey Lynn Auckland Phone: 09 360 5700 THE RADIO NETWORK 54 Cook Street Auckland CBD Auckland Phone: 09 367 4646 ONLINE RESULTS Unit 10/ 6 Omega Street Rosedale Albany Auckland Phone: 0800 333 510 SPYGLASS GROUP 17 Nixon Street Grey Lynn Auckland Phone: 09 915 0086

LegalVision Auckland 41 Shortland Street, Auckland 1010 Contact: LegalVision Phone: 0800 005 570 Email: info@legalvision.co.nz Website: https://legalvision.co.nz Business description: LegalVision’s experienced franchise lawyers have assisted hundreds of franchisors, franchisees and potential franchise operators across Australia and New Zealand. Our industry-leading membership for franchises offers unlimited legal advice consultations and contracts for a low monthly fee. This includes drafting and reviewing franchising and leasing documents, registration of trade marks and assistance with employment law, Franchise Code and consumer laws. Our innovative business model and custombuilt technology allows our lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision has assisted more than 200,000 businesses and franchises and was recently named the fastest-growing law firm in the Asia-Pacific by the Financial Times as well as Law Firm of the Year. Year established: 2012 MACDONALD LEWIS LAW 92 Parnell road Auckland 1151 Phone: (09) 307 3324 MACKY ROBERTON PO Box 37622 Parnell, Auckland 1151 Phone: 09 358 4558 RAINEY COLLINS PO Box 689 Wellington 6140 Phone: 04 473 6850 SARAH PILCHER THE FRANCHISE LAWYER PO Box 12291 Penrose Auckland Phone: 0275 649942 SIMPSON GRIERSON Lumley Centre, 88 Shortland Street Auckland 1010 Phone: 09 358 2222 STEWART GERMANN LAW OFFICE PO Box 1542 Auckland Phone: 09 308 9925 WALKER & CO PO Box 5605 Wellington Phone: 04 499 7809 URLICH MCNAB KILPATRICK PO Box 633 Whangarei 0140 Phone: 04 9470 2400 2 0 2 2 F R A N CHIS E DIRECTORY | 109

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110 | 2 0 2 2 FR A NCHISE DIR E C T O RY

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u se f ul inf o rmatio n

publications AUSTRALIAN & NEW ZEALAND BUSINESS FRANCHISE GUIDE

THE FRANCHISE REVIEW – OFFICIAL JOURNAL OF THE FRANCHISE COUNCIL OF AUSTRALIA

PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

Level 19, 567 Collins St Melbourne VIC Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE AUSTRALIA & NEW ZEALAND PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

helpful organisations APRA (Superannuation)

FAIR WORK OMBUDSMAN

GPO Box 9836 Canberra ACT 2601 Phone: (AUS) 1300 55 88 49 Website: www.apra.gov.au

GPO Box 9887 Your capital city Phone: 13 13 94 Website: www.fairwork.gov.au

AUSTRALIAN COMPETITION & CONSUMER COMMISSION

FRANCHISE ASSOCIATION OF NEW ZEALAND

REAL ESTATE INSTITUTE OF AUSTRALIA

GPO Box 3131 Canberra ACT 2601 Phone: (AUS) 1300 302 502 or + 61 2 6243 1305 Website: www.accc.gov.au

Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

www.reia.asn.au

AUSTRALIAN FOOD AND GROCERY COUNCIL Locked Bag 1 Kingston ACT 2604 Phone: +61 2 6273 1466 Fax: +61 2 6273 1477 Email: info@afgc.org.au Website: www.afgc.org.au

AUSTRALIAN RETAILERS ASSOCIATION Level 1, 112 Wellington Parade, East Melbourne VIC 3002 Phone: (AUS) 1300 368 041 Fax: +61 3 8660 3399 Email: info@retail.org.au Website: www.retail.org.au

FRANCHISE COUNCIL OF AUSTRALIA Level 19, 567 Collins St Melbourne VIC Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

OFFICE OF THE FRANCHISING MEDIATION ADVISER

SMALL BUSINESS ASSOCIATION OF AUSTRALIA PO Box 4936 GCMC QLD 9726 Phone: 1300 413 915

VICTORIAN CHAMBER OF COMMERCE & INDUSTRY Level 3/150 Collins Street Melbourne VIC 3000 Phone: 03 8662 5333 Website: www.victorianchamber.com.au

WORKPLACE SAFETY AUSTRALIA Westfield Tower, Suite 1303, Tower 2, 101 Grafton Street Bondi Junction NSW 2022 Phone: +61 2 9387 1248 Fax: +61 2 9387 1488 Email: info@worksafe.com.au Website: www.worksafe.com.au

Suite 205, Level 2, 370 Pitt Street Sydney NSW 2000 Phone: 1800 472 375 Email: adviser@franchisingcode.com.au Website: www.franchisingcode.com.au

2 0 2 2 F R A N CHIS E DIRECTORY | 111

g l o bal f ra nchise a s s o ciation s

ASSOCIATIONS ARGENTINE FRANCHISE ASSOCIATION

CANADIAN FRANCHISE ASSOCIATION

GERMAN FRANCHISE ASSOCIATION

Avenida Del Libertador 184, Piso 11 Dto D Ciudad Autónoma de Buenos Aires, Argentina Phone: +54.11.4311.4009 Website: www.aamf.com.au

116-5399 Eglinton Avenue West Toronto, Ontario M9C 5K6 Canada Phone: +416 695 2896 Fax: +416 695 1950 Email: info@cfa.ca Website: www.cfa.ca

Deutscher Franchiseverband e.V. Luisenstraße 41 D10117 Berlin Germany Phone: +49 30 278 9020 Fax: +49 30 278 90215 Email: info@franchiseeverband.com Website: www.franchiseverband.com

CHINA CHAIN STORE AND FRANCHISE ASSOCIATION

FRANCHISE ASSOCIATION OF GREECE

Room 811,8th floor, Foreign Economic & Trade Plaza, No 22 Fuchengmenwai STR.,Xicheng District, Beijing, P.R. China, 100037 Phone: +86 10 68784931 Fax: +86 10 68784934 Website: www.ccfa.org.cn www.chinaretail.org

7 Vouliagmenis str., 11636 Athens Greece Phone: +30 210-3304970 Fax: +30 210-9244662 Email: franchiseassociation@franchising.gr Website: www.franchising.gr

EUROPEAN FRANCHISE FEDERATION Avenue Washington, 40 BE - 1050 Brussels, Belgium Phone: +32(0) 2 520 16 07 Email: info@eff-franchise.com Website: eff-franchise.com

22/F United Centre 95 Queensway Hong Kong Phone: +852 2529 9229 Fax: +852 2527 9843 Email: hkfa@franchise.org.hk Website: www.franchise.org.hk

FINNISH FRANCHISING ASSOCIATION

HUNGARIAN FRANCHISE ASSOCIATION

Suomen Franchising-Yhdistys ry Bulevardi 7 00120 HELSINKI Finland Phone: +358-9-5865847 Fax: +358 1933 1075 Email: office@franchising.fi Website: www.franchising.fi

Budapest, Margit krt. 64/B H-1027 Budapest Hungary Phone: +361 391-7313 Fax: +361 274 4646 Email: info@franchise.hu Website: www.franchise.hu

FRANCHISE COUNCIL OF AUSTRALIA Level 19, 567 Collins St Melbourne Victoria Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

AUSTRIA FRANCHISE ASSOCIATION Pottendorfer Straße 1, 2700 Wiener Neustadt Phone: +43 (0) 2622 77877 Email: Office@Oefv-Bau.At Website: Www.Oefv-Bau.At

BELGIUM FRANCHISE FEDERATION FBF-BFF, EEBIC Workspace, Researchdreef 12, B-1070 Brussels Belgium Phone: +32 2 523 97 07 Fax: +32 2 523 35 10 Email: info@fbf-bff.be Website: www.fbf-bff.be

BRAZIL FRANCHISE ASSOCIATION United Nations Avenue, 10989 11th floor. Conj. 112 Vl. Olympia - São Paulo - SP Brazil Phone: +55 11 3020-8800 Fax: +55 11 3020-8802 Website: www.abf.com.br

BRITISH FRANCHISE ASSOCIATION Centurion Court, 85f Milton Park Abingdon, OX14 4RY United Kingdom Phone: +44 1235 820 470 Fax: +44 1235 832 158 Email: mailroom@thebfa.org Website : www.thebfa.org

112 | 2 0 22 FR A NCHISE DIRE C T O RY

FRENCH FEDERATION OF FRANCHISING 29 Boulevard de Courcelles 75008 Paris France Phone: +33 1 5375 2225 Fax: +33 1 5375 2220 Email: info@franchise-fff.com Website: www.franchise-fff.com

HONG KONG FRANCHISE ASSOCIATION

FRANCHISING ASSOCIATION OF INDIA 510/511 B-Wing Sagar Tech Plaza, Sakinaka, Mumbai- 400 072. Phone: +91 022 - 4054 0590 Email : support@fai.co.in Website: www.fai.co.in

ITALIAN FRANCHISE ASSOCIATION Via Melchiorre Gioia 70 20125 Milan Italy Phone: +39 2 2900 3779 Fax: +39 2 655 5919 Email: assofranchising@assofranchising.it Website: www.assofranchising.it

JAPAN FRANCHISE ASSOCIATION 3-6-2 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: +81 3 5777 8701 Fax: +81 3 5777 8711 Website: www.jfa-fc.or.jp

MEXICAN ASSOCIATION OF FRANCHISES Insurgentes south 1783 Desp. 101 1er. Piso Col. Guadalupe Inn Del. Álvaro Obregón C.P. 01020, D.F., México Phone: +52 55 5661 2040 Fax: +52 55 5661 2800 Email: info@franquiciasdemexico.org.mx Website: www.franquiciasdemexico.org

MALAYSIAN FRANCHISE ASSOCIATION J2-1, Boulevard Business Park Jalan Kuching, No. 115, Jalan Kepayang, Off Jalan Kuching, 51200 Kuala Lumpur, Malaysia. Phone: 603-6241 4141 Fax : 603-6241 1551 E-mail : secrtmfa@mfa.org.my Website: www.mfa.org.my

NETHERLANDS FRANCHISE ASSOCIATION Vaartweg 180 1217 SZ Hilversum The Netherlands Phone: +31 35 624 2300 Fax: +31 35 624 9194 E-mail: franchise@nfv.nl Website: www.nfv.nl

FRANCHISE ASSOCIATION OF NEW ZEALAND Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

PHILIPPINE FRANCHISE ASSOCIATION

SPANISH FRANCHISE ASSOCIATION

MANILA OFFICE: Unit 701 One Magnificent Mile (OMM Citra) Bldg.,San Miguel Avenue, Ortigas Center, Pasig City Tel. No.: (+632) 8687-03 65 to 67 Mobile: +63 999 8833732| 0932 8323732 | 0917 8320732 Fax No.: (+632) 8687-0635 Email: pfa@pfa.org.ph | international@pfa. org.ph CEBU OFFICE: Ground Floor, Cebu Chamber of Commerce & Industry Bldg.,Industry St., North Reclamation Area, Cebu City Mobile: +63 999 7608711 Email: pfacebu@pfa.org.ph DAVAO OFFICE: 2F, Davao City Chamber of Commerce and Industry, Inc. Bldg., J.P Laurel Avenue, Davao City Mobile: +63 925 3214282 Email: pfadavao@pfa.org.ph Website: www.pfa.org.ph

Edificio Negocenter Business Center Paseo de la Castellana, 135, Planta 6ª (despacho 621) 28036 Madrid Spain Phone: +(34)914618194 Email: aef@soporte1.com Website: www.franquiciadores.com

PORTUGAL FRANCHISE ASSOCIATION Lagoas Park - EDF. 7 - Piso 2 2740-244 Porto Salvo Portugal Email: geral@apf.org.pt Website: www.apf.org.pt/

FRANCHISING AND LICENSING ASSOCIATION (SINGAPORE) The JTC Summit, 8 Jurong Town Hall Road #03-01 Singapore 609434 Phone: +65 6333 0292 Fax: +65 6333 0962 Email: into@flasingapore.org Website: www.flasingapore.org

SWEDEN FRANCHISE ASSOCIATION Kungsgatan 71 112 27 Stockholm Sweden Email: info@svenskfranchise.se Website: www.svenskfranchise.se

SWISS FRANCHISE ASSOCIATION Stockerstrasse 38 CH-8002 Zürich Switzerland Phone: +41 44 208 25 55 Fax: +41 44 208 25 26 Website: www.franchiseverband.ch

USA - INTERNATIONAL FRANCHISE ASSOCIATION 1900 K Street, NW, Suite 700 Washington, DC 20006 United States of America Phone: +1 202 628 8000 Fax: +1 202 628 0812 Website: www.franchise.org

FRANCHISE ASSOCIATION OF SOUTH AFRICA Block A, Office number A7 Bradford House 12 Bradford Road Bedfordview, 2007 Phone: +27 11 615 0359 Email: enquiries@fasa.co.za Website: www.fasa.co.za

2 0 2 2 F R A N CHIS E DIRECTORY | 113

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Index A-Z Australia ‘yes’ OPTUS SHOP............................................ 84 10 THOUSAND FEET.......................................... 98 1300 4 WASTE.................................................... 71 1300 CLEANING GROUP.............................. 42, 71 1300 EZYCALL................................................... 97 1582 COFFEE..................................................... 73 1800 ON HOLD................................................... 98 1800-GOT-JUNK?............................................... 78 1800PAINTER..................................................... 67 4 SEASONS GUTTER PROTECTION.................. 67 7-Eleven Stores Pty Ltd.............................. 82 9D ACTION CINEMAS......................................... 73 9ROUND............................................................. 77 A LA TURKO....................................................... 76 A TABLE FOR SIX................................................ 73 A1 MOBILE RADIATORS..................................... 65 AA REALESTATE & BUSINESS BROKERS.......... 98 AAA UNIFORM CENTRAL................................... 69 AARROW ADVERT ISING.................................... 65 ABC NURSERY HIRE.......................................... 70 ACCOR HOTELS................................................. 79 ACE BODY CORPORATE MANAGEMENT.......... 81 ACE CLEANING SERVICES................................ 71 ACTION COACH................................................. 72 ACTUATOR SYSTEMS AUSTRALIA.................. 101 AD MARKETING AUSTRALIA.............................. 97 ADDISONS SOLICITORS & ATTORNEYS.......... 102 ADENBROOK HOMES........................................ 67 ADP............................................................... 96, 98 ADVANCE PET SITTING...................................... 80 ADVANCED NATIONAL SERVICES..................... 67 ADVANTAGE SOLUTIONS................................. 104 AFEA AGED CARE.............................................. 65 AGILITY MERCEDES-BENZ FINANCIAL.............. 98 AGL RETAIL ENERGY......................................... 82 AIRCOAT AUSTRALIA......................................... 78 ALDON TUTORING............................................. 72 ALI BABA............................................................ 76 ALIVE CLINICS.................................................... 67 ALL STRIPPED.................................................... 78 ALLENS LINKLATERS....................................... 102 ALLIANCE PROJECT SERVICES....................... 100

ALTER IT............................................................. 71

& LENDING SOLUTIONS............................... 96, 98

AMALGAMATED PEST CONTROL...................... 78

AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS................................................... 105

AMAZING CLEAN................................................ 71 AMC COMMERCIAL CLEANING......................... 71 AMCAL - SIGMA HEALTHCARE.......................... 82 ANDERSENS FLOOR COVERINGS..................... 82 ANDERSON RICE LAWYERS............................ 102 ANIMALS ON THE MOVE.................................... 70 ANYTIME FITNESS.............................................. 77 ANZ BANKING GROUP....................................... 98 ANZ Mobile Lending....................................... 64 AON FRANCHISE INSURANCE......................... 101 APCO SERVICE STATIONS................................. 82 APEX PACIFIC..................................................... 79 APM TRAINING INSTITUTE............................... 105 APPLIANACE TAGGING SERVICES PTY LTD...... 72 AQUATIC ACHIEVERS......................................... 72 ARAMEX...................................................... IFC, 69 ARBONNE INTERNATIONAL- AUSTRALIA.......... 67 ARMSTRONG LEGAL....................................... 102 AROMA CAFÉ..................................................... 73 AROMAS............................................................. 73 ARRIVE ON TIME APPLIANCE REPAIRS............. 79 ARRIVIS............................................................ 101 ARTHUR MURRAY DANCE STUDIOS................. 77 ASCENDER PAYROLL SERVICES....................... 98 ASHURST SYDNEY........................................... 102 ASSURED HOME LOANS................................... 96 ATKINSON VINDEN........................................... 102 ATTWOOD MARSHALL LAWYERS................... 102 AUS-DENT.......................................................... 65 AUS1ENERGIS.................................................... 79 AUSSIE DISPOSALS........................................... 82 AUSSIE FARMERS DIRECT................................. 72 AUSSIE HOME LOANS....................................... 64 AUSSIE MOBILE GROOMING............................. 79 AUSSIE MORTGAGE MASTERS................... 64, 69 AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS... 78 AUSSIE PHONE BROKERS............................... 101 AUSSIE POOCH MOBILE.................................... 80 AUSSIE SKIP BAGS............................................ 67 AUSTRALIA POST............................................... 82 AUSTRALIA WIDE IT........................................... 72

AUSTRALIAN CAPITAL HOME LOANS................ 98 AUSTRALIAN CARPET DYING............................ 78 AUSTRALIAN COLLEGE QED........................... 105 AUSTRALIAN DIAL-A-DIGGER............................ 67 AUSTRALIAN FRANCHISING SYSTEMS........... 100 AUSTRALIAN HOT WATER................................. 67 AUSTRALIAN LENDING CORPORATION............ 98 AUSTRALIAN MENTORING & FINANCE CENTRE......................................... 105 AUSTRALIAN PAVING CENTRE.......................... 67 AUSTRALIAN SALESMASTERS TRAINING....... 105 AUSTRALIAN SKIN CLINICS............................... 67 Australian Strata Management............... 81 AUSTVENDING................................................... 85 AUSTWISE FINANCIAL SERVICES...................... 96 AUTO BODY CAPTAIN........................................ 65 AUTO KLENE...................................................... 65 AUTO MASTERS AUSTRALIA............................. 65 AUTO ONE AUSTRALIA...................................... 65 AUTO PRO.......................................................... 65 AUTOBARN......................................................... 65 AUTOPRO........................................................... 82 AVENTUS.......................................................... 102 AVENUE SOLUTIONS....................................... 102 AVG INTERNET SECURITY............................... 101 AVID TECH MULTIMEDIA.................................... 98 AWARD BOOKKEEPING COMPANY................... 69 AXIA ACCOUNTS................................................ 96 AXSESSTODAY................................................... 98 B2B LAWYERS................................................. 102 BABO GROUP.................................................... 96 BACKCARE & SEATING...................................... 77 BAKER & MCKENZIE........................................ 102 BAKER LOVE LAWYERS................................... 102 BAKERS DELIGHT AUS...................................... 73 BALLOON DÉCOR.............................................. 98 BANJO’S BAKERY CAFÉ.............................. 13, 73 BANK OF QUEENSLAND.................................... 98 Bank of Quensland (BOQ)............................ 64 BANKWEST BUSINESS...................................... 98 BARBEQUES GALORE....................................... 82

ALLPHONES....................................................... 84

AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS.................... 96

ALLPOS.............................................................. 98

AUSTRALIAN BABY HANDS............................... 70

BARKER MEIER INSURANCE BROKERS.......... 101

ALPHA-H CONCENTRATED SKINCARE............. 67

AUSTRALIAN BUSINESS

BARRETT WALKER........................................... 102

114 | 2 0 22 FR A NCHISE DIR E C T O RY

BARK BUSTERS + DOG TRAINING.................... 80

BARRY PLANT REAL ESTATE............................. 81

BOB JANE T-MARTS.......................................... 65

CAFE2U.............................................................. 79

BARTERCARD AUSTRALIA................................. 69

BODIEZ 24/7....................................................... 77

CAKE IT AWAY.................................................... 82

BASE ZERO MOBILE ROCKCLIMBING............... 79

BODYTECH......................................................... 77

CALTEX AUSTRALIA........................................... 82

BASKIN ROBBINS ICE CREAM........................... 75

BONBONS BAKERY........................................... 73

CAPIFY.......................................................... 96, 98

BATHROOM WERX....................................... 67, 78

BOOKS AND GIFTS DIRECT............................... 72

CAPITAL GUARDIANS......................................... 65

BATTERY BAR.................................................... 82

BOOKS ONSITE.................................................. 96

CAPITAL MUTUAL INSURANCE BROKERS...... 101

BATTERY WORLD............................................... 82

BOOKWIZ BOOKKEEPING................................. 64

Capital Trust.................................................. 64

BATTERY ZONE.................................................. 69

BOOST JUICE BARS.......................................... 75

CAPPUCCINO XPRESS...................................... 79

BAYBRIDGE LAWYERS..................................... 102

BOSETTI WINDOW SOLUTIONS......................... 79

CAPPUCCINO XPRESS MOBILE CAFÉ.............. 73

BB’S CAFÉ.......................................................... 73

BOX CORPORATION.......................................... 85

CAR CARE AUSTRALIA...................................... 66

BBX..................................................................... 69

BOXING FIT......................................................... 77

CAR KIT COMPANY............................................ 66

BCI BUSINESS BROKERS.................................. 69

BPO CONNECT.................................................. 96

CARBONITE AUSTRALIA.................................. 101

BCMC SOLUTIONS............................................ 69

BRAKES PLUS.................................................... 65

CARGROOMERS................................................ 66

BDO AUSTRALIA................................................ 96

BRAMALCO........................................................ 67

CARIBLUE......................................................... 100

BEACH HOUSE BAR & GRILL............................. 74

BRAZILIAN BEAUTY............................................ 67

CARPET COURT FLOORING CENTRES............. 82

BEARD PAPA...................................................... 75

BRAZILIAN BUTTERFLY AUSTRALIA.................. 67

CARRIGAN RETAIL CONSULTING.................... 105

BEATTY MARKETING SOLUTIONS..................... 97

BREADTOP......................................................... 73

CARTRIDGE WORLD.......................................... 82

BEAUMONT TILES.............................................. 67

BRENNANS SOLICITORS................................. 102

CASH LOAN MONEY CENTRES......................... 96

Beaumont Tiles.............................................. 82

BRICKS 4 KIDS................................................... 70

CASHFLOW IT FINANCE................................... 100

BEAUREPAIRES.................................................. 65

BRIDGESTONE SELECT..................................... 66

CASHMART (AUST)............................................ 82

BEBRITE CLEANING........................................... 71

Brigens............................................................ 82

CAVALIER HOMES.............................................. 67

Bedshed Franchising Pty Ltd.................... 82

BrightEyes Hats Thongs Sunglases....... 82

CBRE GLOBAL CORPORATES SERVICES....... 105

BEER IN A BIN.................................................... 73

BRODIES MEALMAKERS.................................... 75

CENGAGE EDUCATION.................................... 105

BEETLE BRANDING...................................... 96, 97

BROOKLYN UNDERWRITING SERVICE............ 101

CENTRAL COAST BUSINESS LAWYERS......... 102

BEGIN BRIGHT................................................... 70

BROTZEIT INTERNATIONAL............................... 74

CENTURY 21 AUSTRALIA................................... 81

BELL LEGAL GROUP........................................ 102

BROWN WRIGHT STEIN................................... 102

CEO CONSULTING........................................... 100

BELLE PROPERTY.............................................. 81

BRUMBY’S BAKERIES........................................ 73

CERTICA........................................................... 106

BEN & JERRY’S.................................................. 75

BRUMBY’S GO!.................................................. 73

CERTUS LEGAL................................................ 102

BENDIGO AND ADELAIDE BANK........................ 96

BSF GROUP....................................................... 98

CFI FINANCE SERVICES................................... 100

BENGA DESIGNS......................................... 96, 97

BSR GROUP....................................................... 82

CFI FRANCHISE FINANCE.................................. 98

BENIE.................................................................. 97

BUBBAS PIZZA PASTA & MORE......................... 76

CFO ON-CALL.................................................... 64

BENNETT & PHILP SOLICITORS...................... 102

BUCHANAN...................................................... 102

CHAMPION LEGAL........................................... 102

BEV MARKS BED AUSTRALIA............................ 82

BUCKING BULL.................................................. 75

CHANGING PLACES........................................... 81

BICYCLE SUPERSTORE..................................... 82

BUDGET ONE................................................... 105

CHARCOAL CHICKEN EXPRESS....................... 76

BIG DAD’S PIES.................................................. 73

BUDGET RENT A CAR AUSTRALIA.................... 81

CHARLIE LOVETT FRANCHISING....................... 73

BIG FUN........................................................ 70, 73

BURGER EDGE................................................... 76

CHAS CLARKSON.............................................. 98

BIG PADDLE CO................................................. 69

BURGER URGE FRANCHISING.......................... 76

Checkmate Safety........................................ 72

BIGGIN & SCOTT................................................ 81

BURRITO BAR.................................................... 74

CHEM-DRY......................................................... 71

BIKE FORCE....................................................... 82

BUSH ESSENTIALS............................................ 67

CHICKEN EXPRESS SYSTEM............................. 76

BILL BUDDY....................................................... 98

BUSINESS COMMUNICATIONS MANAGEMENT............................................. 96, 97

CHICKEN TREAT................................................. 74

BILLINGS CLOAK............................................. 102 BILLY BROWN CLEANING.................................. 71 BING BOY........................................................... 76 BISCUIT®........................................................... 97 BIZZI BEEZ RESIDENTIAL CLEANING................. 71 BK’S TAKEAWAY................................................ 76 BLACK AND WHITE HOME SERVICES............... 78 BLOOMTOOLS................................................... 79 BLOW DRY BAR................................................. 77 BLUE SPIRIT....................................................... 82 Blue Whelers, Wash Clip and Grom........ 80 BLUEMARQ COMMERCIAL.............................. 105 BLYGOLD AUSTRALIA........................................ 67

BUSINESS CONCEPTS GROUP......................... 96 BUSINESS DEVELOPMENT ALLIANCE............. 100 BUSINESS DEVELOPMENT COMPANY............ 100 BUSINESS EVENTS TASMANIA.......................... 98 BUSINESS GEOGRAPHICS.............................. 105 BUSINESS INTERNATIONAL............................. 100 BUSINESS LENDING........................................ 100 BUSINESS SA..................................................... 98 Busy Bookkeeping........................................ 64 BYWATERS TIMMS LAWYERS......................... 102 CABOT SQUARE WA.......................................... 96 CAD PARTNERS................................................. 96

CHIPMUNK’S PLAYLAND & CAFE...................... 70 CHOCOLATE GRAPHICS.................................... 75 CHOCOLATERIA™ SAN CHURRO..................... 73 CIB ACCOUNTANTS AND ADVISORS................ 96 CIBO ESPRESSO................................................ 73 CIRCLE OF LOVE WEDDINGS............................ 73 CIRILLO LIGHTING & CERAMICS....................... 78 CITIWIDE FRANCHISING.................................... 64 CITY CAVE.......................................................... 67 CITY DISCOUNT TYRES (SA/WA)....................... 66 CITY FARMERS DOGWASH................................ 80 CITY PACIFIC FINANCE.................................... 100 CIVIC MANAGED SERVICES............................. 100 2 0 2 2 F R A N CHIS E DIRECTORY | 115

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CLARK RUBBER GROUP PTY Ltd..................... 82

CREATIVE DESIGN............................................. 98

DOLLAR CURTAINS............................................ 82

CLAYTON UTZ.................................................. 102

CRECER CONSULTING.................................... 100

DOME COFFEES AUSTRALIA............................. 74

CLEAN GREEN STRATA...................................... 71

CREEPY CRAWLEY PEST CONTROL................. 71

DOMINION COLANCO PRINT GROUP............... 97

CLEANING WIZARD............................................ 71

CREMA ESPRESSO............................................ 73

DOMINO’S PIZZA................................................ 76

CLEANTASTIC.................................................... 71

CRESTCOM MANAGEMENT TRAINING............. 72

DON’T FRET PET!............................................... 80

CLUB ASSIST..................................................... 66

CROC’S PLAYCENTRE....................................... 70

DONUT KING...................................................... 75

CLUB FINANCIAL SERVICES.............................. 96

CROISSANT EXPRESS....................................... 76

DONUT KING MOBILE........................................ 79

COAST TO COAST THE GOLDEN ROAST.......... 76

CROOMO.......................................................... 101

DOVETAIL BRAND ENGAGEMENT................... 101

COATES GROUP................................................ 96

CRUST GOURMET PIZZA BAR........................... 76

DOWNINGS LEGAL.......................................... 102

COATES SIGNCO SERVICE................................ 97

CRYO AUSTRALIA.............................................. 77

DR BOOM........................................................... 82

COCO CUBANO................................................. 74

CTA AUSTRALIA................................................. 98

DREAM DOORS.................................................. 68

CODERS........................................................... 101

CULLEN MACLEOD.......................................... 102

COFFEE BELLA............................................. 79, 98

CUPA NUTZ........................................................ 85

DREAMWEAVERS EVENT CREATORS & PRODUCERS................................................... 98

COFFEE CULTURE.............................................. 73

CURVES INTERNATIONAL.................................. 77

COFFEE GURU................................................... 73

CURWOODS LAWYERS................................... 102

COFFEE MACHINE EXPRESS............................. 72

CUSTOM CAR CARE.......................................... 66

COLD ROCK ICE CREAMERY............................. 75

CUSTOM HOSPITALITY SYSTEMS............. 73, 104

COLEMAN GREIG............................................. 102

CXPRESSO......................................................... 73

COLLINS BOOKSELLERS................................... 82

CYROCLINICS AUSTRALIA................................. 67

COLONIAL PLANTATION SHUTTERS................. 78

DAIMLER FLEET MANAGEMENT........................ 98

COLOR TECH SYSTEMS.................................... 66

DALY INTERNATIONAL..................................... 105

COMINO PRASSAS.......................................... 102

Dash Dog Wash.............................................. 80

COMMERCIAL FOOD MACHINERY.................... 98

DAVID LEGAL.................................................... 102

COMMONWEALTH BANK................................... 98

DAVID REID HOMES........................................... 68

COMMUNIKATE ET AL.................................. 96, 97

DC STRATEGY.................................................. 100

COMPLETE FRAMING........................................ 82

DCG DONALDSON CONSULTING GROUP....... 100

COMPLETE PROPERTY REJUVENATION........... 78

DECKSEAL............................................. 36, 68, 78

COMPUTER GYM............................................... 72

DEEPEND........................................................... 97

COMPUTER TROUBLESHOOTERS.............. 69, 72

DEGANI CAFÉ..................................................... 73

CON-X-ION......................................................... 85

DELOITTE........................................................... 98

CONCEPT FACTORY.................................... 96, 97

DEMOGRAPHICS ONLINE................................ 100

CONCRETE TAXI................................................. 68

DESIGN DESIGN................................................. 98

CONDON ASSOCIATES...................................... 96

DESIGN GALLERY.............................................. 98

COOCHIE HYDROGREEN................................... 79

DESTINY FINANCIAL SOLUTIONS...................... 64

COOEE............................................................. 106

DFK EVERALLS................................................... 96

COOKING THE BOOKS.................................... 101

DIAL-A-DIGGER.................................................. 68

COOLABAH TREE CAFÉ..................................... 76

DIAL-AN-ANGEL................................................. 78

COOPER AUTOMOTIVE...................................... 66

DIBBSBARKER................................................. 102

COOPER GRACE WARD................................... 102

DIFFUSEHR......................................................... 98

CORDLESS FILTER MACHINE............................ 69

DIRTY CHOOK.................................................... 97

CORE9 FITNESS................................................. 77

DISCOUNT DRUG STORES SIGMA HEALTHCARE......................................... 82

CORPORATE THEATRE...................................... 98 COSOFF CUDMORE KNOX.............................. 102 COST REDUCTION ANALYSTS........................... 98 COUNTRY CHICKEN.......................................... 76 COURIERS PLEASE............................................ 72 COVERALL CLEANING CONCEPTS................... 71 CRAVE COMMUNICATIONS............................... 84 CRAVE ICE CREAMERY...................................... 75 CRAZY CANDLES............................................... 78 CREATIVE BREW MARKETING AND DESIGN......................................................... 96, 97 CREATIVE BY DESIGN........................................ 81

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DRUG SAFE........................................................ 79 DRUMMOND GOLF SHOPS............................... 82 DRYMASTER CARPET CLEANING..................... 71 DUPLEX CLEANING MACHINES......................... 71 DW FOX TUCKER............................................. 102 Dymocks Tutoring.................................. 32, 83 EAGLE BOYS DIAL-A-PIZZA............................... 76 EARTHBORN...................................................... 83 EASYWAY AUSTRALIA........................................ 73 EBUSINESS LOAN.............................................. 98 ECHOICE............................................................ 96 ECO PEST CONTROL......................................... 78 ECOMIST...................................................... 71, 78 ECOSMART HOT WATER................................... 84 EFM HEALTH CLUBS.......................................... 77 EGNATIUM.......................................................... 98 ELECTRODRY..................................................... 71 ELITE CARPET DRY CLEANING.......................... 78 ELLA Baché...................................................... 67 EMAC CONSTRUCTIONS................................... 68 EMBROIDME....................................................... 69 EMPLOYRITE...................................................... 98 EMPLOYSURE.................................................. 106 ENDOTA SPA...................................................... 67 ENDRUST PTY LTD............................................. 66 ENERGIS............................................................. 68 ENSUITES ON TOW............................................ 78 ENTEGY............................................................ 101 ENTERPRISE 21............................................... 100

DIVERSE SHOPFITTERS..................................... 98

ENVIE FITNESS................................................... 77

DIVERSIFIED EXHIBITIONS................................. 98

ENVIRO CHASING SERVICES........................... 106

DIXON HOMES................................................... 68

ENZED HOSE DOCTORS.................................... 79

DKM GROUP...................................................... 96

EPIWEB............................................................. 101

DL COFFEE......................................................... 73

EQUINE STAFF EMPLOYMENT........................... 72

DLA PIPER........................................................ 102

ESPRESSO MOBILE CAFÉ................................. 79

DMAW............................................................... 102

ESPRESSO TO GO MOBILE CAFE..................... 73

DMC DIGITAL...................................................... 96

ESSENTIAL BEAUTY........................................... 67

DMC DIGITAL...................................................... 97

ESSENTIAL BRANDS.......................................... 73

DOGTECH........................................................... 80

EUROPCAR........................................................ 66

DOGUE FRANCHISING....................................... 80

EVENT PHOTOGRAPHY.COM............................ 80

EVENTS 720....................................................... 98

FOODCO GROUP............................................... 75

GECKO SPORTS................................................ 70

EVOLUTION LASER CLINICS.............................. 67

FOODWORKS..................................................... 83

GEEKS ON CALL................................................ 72

EXALT 4TH PARTY SOLUTIONS......................... 98

FOOTBALL STAR ACADEMY........................ 70, 77

GELARE.............................................................. 74

EXPENSE REDUCTION ANALYSTS..................... 64

FORDHAM.......................................................... 96

GELATINO........................................................... 75

EXPLORE & DEVELOP........................................ 70

FORMALWEAR EXPRESS................................... 79

GELATISSIMO..................................................... 75

EXPRESS BOOKKEEPING.................................. 64

FORTY WINKS.................................................... 83

GENESIS FITNESS CLUB................................... 77

EXPRESS EMPLOYMENT FRANCHISING........... 72

FOUNDATION WORKS....................................... 65

GEOWASH.......................................................... 66

EXPRESS EMPLOYMENT SERVICES................. 69

FOUR SEASONS GUTTER PROTECTION........... 78

GET THREADED................................................. 67

EY....................................................................... 96

FOX MOWING............................................... 79, 84

GFC CAFÉ........................................................... 76

EZICLEEN........................................................... 71

FRAMECOR........................................................ 80

GLASS ART AUSTRALIA..................................... 69

EZYACCOUNTS.................................................. 64

FRANCHISE 4 U................................................ 100

GLASS TECHNOLOGY....................................... 66

EZYPAYROLL...................................................... 98

FRANCHISE ADVISORY CENTRE..................... 100

GLOBAL SAFE TECHNOLOGIES AUSTRALIA..... 68

F45 TRAINING..................................................... 77

FRANCHISE CENTRAL..................................... 100

GLORIA JEAN’S COFFEES................................. 74

FAB CLEANING SERVICES................................. 71

FRANCHISE CLOUD SOLUTIONS.................... 101

GO GECKO PROPERTY SALES.......................... 81

FAB SAO........................................................... 101

FRANCHISE COUNCIL OF AUSTRALIA...OBC, 105

GO SUSHI........................................................... 76

FAD CHEER AND DANCE................................... 77

FRANCHISE INSURANCE................................... 69

GODFREYS......................................................... 83

FAIR DINKUM SHEDS......................................... 68

FRANCHISE LEGAL.......................................... 103

GOGETTA......................................................... 100

FANCY FILLINGS................................................ 76

FRANCHISE READY.......................................... 100

GOLDEN FRIED CHICKEN.................................. 76

FANTASTIC CLEANING....................................... 71

FRANCHISE RELATIONSHIPS INSTITUTE......... 100

GOLDEN NUTS FRANCHISING........................... 75

FAST EDDY’S CAFÉ............................................ 73

FRANCHISE SIMPLY......................................... 100

GOLDEN ROAST (THE)....................................... 76

FASTA PASTA PTY LTD....................................... 74

FRANCHISE SYSTEMS GROUP........................ 100

GOOD BUSINESS CONSULTING........................ 99

FASTWAY COURIERS......................................... 79

FRANCHISE WORKS........................................ 100

GOOD GAMES.................................................... 83

FCB GROUP..................................................... 103

FRANCHISEE SUCCESS................................... 100

GOODYEAR AUTOCARE.................................... 66

FEINAUER......................................................... 103

FRANCHISING INTERNATIONAL....................... 100

GOOP GUYS....................................................... 68

FERGUSON CANNON...................................... 103

FRANCHISING1ST............................................ 101

GRACEFUL SOLUTIONS..................................... 99

FERGUSON PLARRE BAKEHOUSES.................. 73

FRANCK PROVOST............................................ 77

GRAHAMS GARDEN CARE................................ 79

FERNWOOD WOMEN’S HEALTH CLUBS........... 77

FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™....................................................... 99

GRAHAMS HOME CLEANING CARE.................. 71

FIBRENEW INTERNATIONAL LTD....................... 79 FIFO CAPITAL..................................................... 64

FRANKLYN SCHOLAR...................................... 105

GRANT THORNTON........................................... 96

FILTAFRY............................................................. 79

FREECHOICE STORES....................................... 83

GRASSHOPPER SOCCER.................................. 70

FINEST ALTERATIONS........................................ 71

FREEDOM FURNITURE....................................... 83

GREEN CLEAN WHEELIE BIN............................. 69

FINLEASE............................................................ 96

FREEDOM TAXATION SERVICES........................ 96

GREEN CLEEN................................................... 71

FIRST CLASS ACCOUNTANTS........................... 64

FREELEASE COPIERS...................................... 105

GREENBIZCHECK.............................................. 78

FIRST CLASS CAPITAL....................................... 64

FRENCHAMS INDOOR PLANT HIRE................... 81

GREY ARMY MANAGEMENT.............................. 78

FISHER & PAYKEL............................................... 79

Fresh Juice Vending..................................... 85

GRIFFITH BUSINESS SCHOOL......................... 105

FITCHIPS............................................................ 76

FRITZ GELATO.................................................... 75

GRILL’D – HEALTHY BURGERS.......................... 74

FITNESS ENHANCEMENT.................................. 77

FROGS HOUSE WASHING................................. 71

GRINNERS CATERING........................................ 79

FIVE DOGS......................................................... 76

FRONTLINE RECRUITMENT GROUP.................. 72

GRIP GUARD...................................................... 68

FIX ‘N’ CHIPS...................................................... 78

FRUITION TUITION.............................................. 72

GROUP SEVEN FRANCHISING......................... 100

FIXZIT AUSTRALIA.............................................. 66

FRUIZBERRY...................................................... 74

GROUT PERFECT............................................... 68

FLANNERYS NATURAL GROCERS..................... 75

FULLY PROMOTED BRAND APPAREL................ 65

GROUT PRO....................................................... 68

FLASH MORFFEW PHOTOS............................... 80

FUSE................................................................... 97

GSM LAWYERS................................................ 103

FLIGHT EXPERIENCE.......................................... 73

FUSION5............................................................. 99

GUARDIAN - SIGMA HEALTHCARE.................... 83

FLIP OUT – TRAMPOLINE ARENA...................... 70

G.J. GARDNER HOMES...................................... 68

GUAVA BEAN ESPRESSO BAR.......................... 74

FLIPPIN’ FRESH SEAFOOD................................ 79

G4 GUITAR SCHOOLS........................................ 72

GUTTER-VAC...................................................... 78

FLORAL IMAGE................................................... 69

GABLE LAWYERS............................................. 103

GYMBAROO....................................................... 70

FLOWER AND HART......................................... 103

GADENS LAWYERS.......................................... 103

H&R BLOCK........................................................ 64

FLOWER POWER............................................... 79

GAFFNEYS EVENT LOGISTICS........................... 99

HAARSMA LAWYERS....................................... 103

FLUIDRIVE AUTOMATIC TRANSMISSIONS......... 66

GAMEKING AUSTRALIA..................................... 85

HAIRDRESSERS ON THE MOVE........................ 79

FLUX CREATIVE.................................................. 97

GAMES 2 U......................................................... 73

HAIRFREE........................................................... 67

FMW ACCOUNTANTS........................................ 96

GAMETRADERS.................................................. 83

HAIRHOUSE WAREHOUSE.......................... 77, 83

FOCALPOINT COACHING.................................. 72

GARLO’S PIES.................................................... 73

HALL & WILCOX............................................... 103

FONEBOX......................................................... 101

GASPOWER........................................................ 66

HALL CHADWICK............................................... 96

GRANITE TRANSFORMATIONS.......................... 68

2 0 2 2 F R A N CHIS E DIRECTORY | 117

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HAN’S CAFE....................................................... 74

HSS FINANCE..................................................... 98

JEUNESSE GLOBAL........................................... 67

HANNAFORD - SEED PROTECTION SPECIALIST........................................................ 78

HUDSONS COFFEE............................................ 74

JIM’S ANTENNA’S.............................................. 84

HUNGRY JACK’S................................................ 76

JIM’S BATH RE-SURFACING.............................. 78

HUNT & HUNT.................................................. 103

JIM’S BATH SURFACING.................................... 78

HWL EBSWORTH............................................. 103

JIM’S BIN CLEANING.......................................... 71

HYDROKLEEN.................................................... 71

JIM’S BLIND CLEANING..................................... 71

HYPOXI AUSTRALIA........................................... 77

JIM’S BOOKKEEPING......................................... 64

IAN DIFFEN THE TYRE FACTORY (WA)............... 66

JIM’S BUILDING INSPECTIONS.......................... 68

IBALANCE BUSINESS INSTITUTE....................... 69

JIM’S BUILDING MAINTENANCE........................ 68

HARCOURTS...................................................... 81 HARDWARE2SITE............................................... 68 HARRY’S CAFÉ DE WHEELS.............................. 74 HARVEY WORLD TRAVEL.................................. 85 HAYES KNIGHT................................................... 96 HEADMARK........................................................ 97 HEALTHY HABITS............................................... 76 HEALTHY INSPIRATIONS.................................... 77 HEALTHY LIFE.................................................... 83 HELEN O’GRADY CHILDREN’S DRAMA ACADEMY............................................. 72 HELLO HARRY.................................................... 74 HENNY PENNY HATCHING................................ 70 HERTZ AUSTRALIA............................................. 81 HEY DEE HO MUSIC........................................... 72 HIDOW AUSTRALIA............................................ 77 HILL ROGERS................................................... 100 HILLHOUSE BURROUGH MCKEOWN.............. 103 HIP POCKET WORKWEAR & SAFETY................ 65 HIRE A HUBBY................................................... 78 HIRE A TRADESMAN.......................................... 79 HIRE FOR BABY........................................... 70, 81

IBROW THREADS............................................... 67

JIM’S CAR CLEANING........................................ 66

IBS INFOTECH.................................................... 99

JIM’S CARPET CLEANING.................................. 71

ICMI.................................................................... 69

JIM’S CLEANING................................................ 71

ICMI SPEAKERS & ENTERTAINERS.................... 99

JIM’S COMPUTER SERVICES....................... 72, 78

ICON VISUAL MARKETING................................. 99

JIM’S DIGGERS.................................................. 68

ICPRINT AND DESIGN........................................ 80

JIM’S DOG WASH............................................... 80

IGA...................................................................... 83

JIM’S ELECTRICAL....................................... 78, 84

IMAGE GROUP................................................... 69

JIM’S FENCING................................................... 68

IMPRESSIONABLE KIDS..................................... 70

JIM’S FINANCE PROFESSIONALS...................... 64

IN.CUBE8R GALLERY......................................... 83

JIM’S FLOORS.................................................... 68

IN2FOODS.......................................................... 72

JIM’S GLASS...................................................... 84

INBLOOM FLORIST............................................. 83

JIM’S MOWING................................................... 79

INDIA AT HOME.................................................. 75

JIM’S PAINTING.................................................. 68

INFORMATEL...................................................... 97

JIM’S PAVING..................................................... 68

INK ON THE RUN................................................ 79

JIM’S PERGOLAS............................................... 68

INKSPOT............................................................. 83

JIM’S PEST CONTROL................................. 78, 79

INKY FEET.......................................................... 70

JIM’S PLUMBING................................................ 84

INSITE DATA SOLUTIONS................................. 105

JIM’S POOL CARE........................................ 78, 80

INSPIRATIONS PAINT.......................................... 83

JIM’S PRESSURE CLEANING............................. 71

Insurance Made Easy................................. 101

JIM’S ROOFING.................................................. 68

INTEGRATED WORKFORCE SOLUTIONS – IWS.................................................................. 96

JIM’S SECURITY DOORS................................... 84

JIM’S SKIP BINS........................................... 68, 81

HOME CARING................................................... 65

INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT................................................. 105

HOME ENTERTAINMENT EXPRESS................... 81

International KEYRETURN........................... 69

HOME ICE CREAM............................................. 79

INXPRESS........................................................... 69

HOME INSTEAD SENIOR CARE.......................... 65

IP PARTNERSHIP.............................................. 103

HOME SERVICE PROFESSIONALS.................... 78

IP SOLUTIONS INTERNATIONAL........................ 99

HOME SORTED!................................................. 78

ISLAND WAY SORBET........................................ 75

HORSELAND...................................................... 83

IWS AUSTRALIA.................................................. 99

HITMAN PROFESSIONAL PEST CONTROL........ 79 HOG’S AUSTRALIA............................................. 75 HOLDING REDLICH.......................................... 103 HOLIDAYXP......................................................... 99 HOLISTIC GROUP............................................... 67 HOLMAN WEBB LAWYERS.............................. 103 HOMBRE MEXICAN CANTINA............................ 76

HOSEMASTERS INTERNATIONAL...................... 79 HOSPITALITY EQUIPMENT 2020........................ 99 HOTONDO HOMES............................................ 68 HOUSE............................................................... 83 HOUSE GURU.................................................... 80 HOUSEMAIDS FRANCHISES.............................. 71 HOUSEPROUD CLEANING................................. 71

JAGO.................................................................. 99 JAMAICA BLUE CAFE......................................... 74 JAMES’ HOME SERVICES AUSTRALIA PTY LTD.......................................... 71 JAN-PRO CLEANING SYSTEMS......................... 71 JANI-KING AUSTRALASIA.................................. 71 JAX TYRES......................................................... 66

JIM’S SHADE SAILS........................................... 68

JIM’S SOLAR...................................................... 84 JIM’S TREES....................................................... 79 JIM’S WINDOW CLEANING................................ 71 JIM’S WINDSCREENS........................................ 79 JOHN BRENNAN HAIR FRANCHISING............... 77 JONNEE COFFEE............................................... 74 JOSEPH DAHDAH & CO UNIFORMS.................. 99 JUMP! SWIM SCHOOLS..................................... 70 JUST BETTER CARE........................................... 65 JUST CUTS......................................................... 77 JUST LASHES..................................................... 67 Just Now Vending......................................... 85 JUST NOW VENDING......................................... 85 K2 RECRUITMENT.............................................. 72

HOUSEWORK HEROES...................................... 78

JAYMAK - FOOD & BEVERAGE REFRIGERATION................................................. 69

HOUSPECT FRANCHISING SYSTEMS............... 68

JC UNIQUE BEAUTY AND LASER CLINIC.......... 67

KARL CHEHADE DRY CLEANING....................... 71

HOWARD RICH & ASSOCIATES................... 96, 97

JDL STRATEGIES................................................ 81

KARMAN GROUP............................................. 101

HOWARDS STORAGE WORLD........................... 83

JEJAK GRAPHICS........................................ 94, 99

KEEN TO CLEAN GROUP................................... 71

HR CENTRAL...................................................... 99

JESTERS............................................................. 76

KEEP LEFT PR.................................................... 99

HR COACH......................................................... 69

JETSET TRAVELWORLD GROUP....................... 85

KELLS LAWYERS............................................. 103

HR COACH AUSTRALIA..................................... 72

JETTS FITNESS 24/7.......................................... 77

KELLY SPORTS.................................................. 83

118 | 2 0 22 FR A NCHISE DIR E C T O RY

KANKLEAN......................................................... 71

KEMP STRANG................................................. 103

LUXAFLEX – HUNTER DOUGLAS....................... 83

MICHEL’S PATISSERIE........................................ 74

KENKLEEN WINDOW CLEANING....................... 71

LYNN’S LEARNING............................................. 72

MICHELS WARREN............................................ 97

KENNY’S CARDIOLOGY..................................... 83

M2 COMMANDER............................................... 69

MICRONET SYSTEMS (HARMONIQ)................. 101

KFC..................................................................... 76

Macpherson Kelley................................... 103

MIDAS AUTO...................................................... 66

KHQ LAWYERS................................................. 103

MACQUARIE FRANCHISE SYSTEMS............... 100

MIL-TEK WASTE SOLUTIONS............................. 69

KICK! JUICE BARS.............................................. 75

MACROPLAN...................................................... 99

MILLS OAKLEY................................................. 104

KIDZ ‘N SPORT................................................... 70

MAD MEX FRESH MEX GRILL...................... 75, 76

MILWARD DORAN.............................................. 99

KINDERDANCE................................................... 70

MADE IN JAPAN................................................. 83

MINC SERVICES................................................. 78

KINDY DANCE TIME........................................... 70

MADGWICKS LAWYERS.................................. 103

MIND ATLAS..................................................... 105

KING OF THE PACK............................................ 83

MAESTRO HAIRDRESSING................................ 77

MIND GAMES..................................................... 83

KINGS................................................................. 80

MAGGIE MOO MUSIC......................................... 70

MINDCHAMPS.................................................... 70

KIP MCGRATH EDUCATION CENTRES.............. 72

MAGGIES KITCHEN STORE............................... 83

MINI MAESTROS................................................ 70

KLEENIT.............................................................. 71

MAGIC HAND CARWASH................................... 66

MINI PARTY PEOPLE.......................................... 70

KOALA KRANE................................................... 85

MAGNETITE WINDOW COVERS......................... 78

MINI-TANKERS AUSTRALIA................................ 66

KOOLER ICE....................................................... 85

MAIL BOXES ETC (MBE)............................... 69, 80

MINIPOS........................................................... 104

KRNETA BUILDING SURVEYORS....................... 99

MAIL PLUS.......................................................... 69

MINIT AUSTRALIA PTY LTD – MISTER MINIT...... 83

KWIK KERB......................................................... 79

MAILPOST.......................................................... 65

MINIT COMMERCIAL.......................................... 99

KWIK KOPY AUSTRALIA..................................... 80

MANNINGS AV.................................................... 78

MINTERELLISON.............................................. 104

KX PILATES......................................................... 77

MANTRA GROUP................................................ 99

MINUTEMAN PRESS.......................................... 80

LA PORCHETTA.................................................. 75

MARIES PIZZA.................................................... 76

MISTER PLY&WOOD........................................... 68

LAC LAWYERS................................................. 103

MARKET MINDS............................................... 100

MITCHELL COMMUNICATION GROUP............... 97

LAING AND SIMMONS REAL ESTATE................ 81

MARKETING AND BRANDING COMPANY.......... 97

MJW................................................................... 99

LAS OLAS........................................................... 75

MARRS CURTAINS, BLINDS & SHUTTERS........ 78

MKS GROUP...................................................... 96

LASER CLINICS AUSTRALIA.............................. 67

MARSH AND MAHER....................................... 103

MLN - MOBILE LAPTOPS AND NOTEBOOKS.... 83

LASER PLUMBING AND ELECTRICAL................ 68

MARSHALLS + DENT + WILMOTH................... 103

MOBILE APP CITY............................................ 101

LATTE CARTELLE............................................... 74

MARY RYAN’S.................................................... 83

MOBILE FILTRATION SERVICES (MANAFRY)...... 79

LAUBMAN AND PANK........................................ 83

MAS TAX ACCOUNTANTS.................................. 64

MOBILE HOSEFIXERS........................................ 79

LAVA COFFEE..................................................... 74

MATCHBOX........................................................ 83

MOBILE PLASTIC & VINYL REPAIRS.................. 66

LCL FUN LANGUAGES....................................... 72

MATT FIDDES GROUP........................................ 77

MOEVENPICK ICE CREAM................................. 76

LEADERSHIP MANAGEMENT AUSTRALIA......... 69

MATTHEWS FOLBIGG...................................... 104

MONGREL JOE’S COFFEE................................. 99

LEASEEAGLE.............................................. 99, 105

MATTRESS DOCTOR AUSTRALIA...................... 78

MORTGAGE CHOICE......................................... 64

LEASING INFORMATION SERVICES................... 99

MATTRESSKLEEN AUSTRALIA........................... 78

MORTGAGE HOUSE........................................... 64

LEGALITE.......................................................... 103

MAX THERAPY................................................... 67

MOTIVITY FRANCHISING.................................... 66

LegalVision.................................................... 103

MAXXAM COMPUTER SYSTEMS..................... 101

MPM MARKETING SERVICES............................ 99

LEMONTREE MARKETING........................... 96, 97

MAYNARD IMAGING........................................... 97

MR KNIFE........................................................... 79

LENARD’S CHICKEN.......................................... 75

MBCM Strata Specialists............................ 81

MR RENTAL........................................................ 81

LIFECARE HEALTH............................................. 77

MBT FOOTWEAR................................................ 72

MRS FIELDS BAKERY CAFÉ............................... 75

LIGHTSOUNDS................................................... 73

MCDONALD’S AUSTRALIA................................. 76

MSI TAYLOR BUSINESS SERVICES.................... 96

LINK BUSINESS FRANCHISING.......................... 99

MCINNES WILSON LAWYERS.......................... 104

MSP PHOTOGRAPHY......................................... 80

LIQUID STATE................................................... 101

MCLAUGHLINS................................................. 104

MST LAWYERS................................................. 104

LISTEN TO YOUR BODY..................................... 77

MCLEAN DELMO BENTLEYS............................. 96

MUFFIN BREAK BAKERY CAFE.......................... 74

LISTON LANDERS.............................................. 96

MCMAHON FEARNLEY.................................... 104

MURFETT LEGAL.............................................. 104

LITTLE IMAGES................................................... 80

MCW LAWYERS............................................... 104

MURRAY PEST & WEED CONTROL................... 78

LITTLE KICKERS................................................. 70

MEDIA M GROUP............................................... 97

MUZZ BUZZ........................................................ 74

LIV-EAT............................................................... 76

MEDIACOM AUSTRALIA..................................... 97

MYGUESTLIST.................................................... 97

LIVINGBRIDGE.................................................... 98

MEDIMART......................................................... 65

MYOB................................................................. 96

LOCAL TREE CARE............................................ 79

MEGASEALED BATHROOMS............................. 68

MYSTERY CUSTOMER....................................... 99

LOGIRO.............................................................. 96

Melbourne VIC 3004...................................... 75

N-HANCE............................................................ 68

LOGOVISION...................................................... 99

MENDABATH...................................................... 68

NADS LASER CLINIC.......................................... 67

LOLLIPOP’S PLAYLAND & CAFÉ........................ 70

META MANAGEMENT SOLUTIONS.................. 105

NANDO’S AUSTRALIA........................................ 75

LOOKSMART ALTERATIONS.............................. 71

METRO TILES..................................................... 83

NANOTEK CAR CLEANING................................ 66

LORD OF THE FRIES.................................... 75, 76

METROPOLITAN SHREDDING SERVICE............ 69

NARELLAN POOLS............................................. 80

LOYALTY PRINT.................................................. 80

MEYER VANDENBERG..................................... 104

NATIONAL AUSTRALIA BANK............................. 98

2 0 2 2 F R A NCHIS E DIRECTORY | 119

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NATIONAL DRONES........................................... 79

OZERENTALS..................................................... 81

PRICE ATTACK................................................... 83

NATIONAL SALES ACADEMY........................... 105

OZSPY................................................................ 83

PRICE WATERHOUSE COOPERS..................... 100

NATRAD RADIATORS & AUTO AIR..................... 66

OZZY TYRES....................................................... 66

PRIMAL PANTRY................................................ 75

NCR SILVER...................................................... 104

PACE LAWYERS............................................... 104

PRINTING BRISBANE....................................... 105

NEC.................................................................. 101

PACK & SEND............................................... 70, 83

PRISM SOLUTIONS.......................................... 101

NENE CHICKEN AUSTRALIA.............................. 75

PACNET.............................................................. 99

PRISTINE WATER SYSTEMS.............................. 79

NETCOMM........................................................ 101

PALEO CAFÉ....................................................... 74

PRO DIVE............................................................ 73

NETSTARTER.................................................... 101

PAMPERED PUP................................................. 80

PRO-AXLE AUSTRALIA....................................... 66

NETWORK CAR & TRUCK RENTALS.................. 81

PANAROTTI’S..................................................... 75

PROFESSIONAL ADVANTAGE SERVICE........... 101

NEW LEVEL PERSONAL TRAINING STUDIOS.... 77

PAPPA RICH....................................................... 75

PROFESSIONAL OUTSOURCE SOLUTIONS.... 101

NEW LIFE REPAIR SERVICES............................. 66

PARADISE SHADE UMBRELLA’S........................ 78

PROFESSIONALS SERVICE CENTRE................. 81

NEW YORK SLICE PIZZA.................................... 76

PARAFFINE......................................................... 83

PROFICIENT PROJECTS.................................... 99

NEW ZEALAND NATURAL.................................. 75

PARASOL EMT.................................................. 106

PROMOTEM....................................................... 97

NEXIA EDWARDS MARSHALL............................ 96

PARTY PLUS....................................................... 73

PRONTO SOFTWARE....................................... 101

NICOLE LEGGAT AND ASSOCIATES................ 104

PASTAGOGO...................................................... 76

PROPERTY GUYS............................................... 81

NIGHTOWL CONVENIENCE............................... 75

PAWS PET SITTERS........................................... 80

PROTECT-A-WINDOW........................................ 68

NIRVANA BEAUTY.............................................. 67

PCL LAWYERS................................................. 104

NISSAN MOTOR COMPANY............................... 66

PEAK PHYSIQUE HOT YOGA............................. 77

PROVEN BUSINESS CONSULTANTS AUSTRALIA....................................................... 105

NO FILTER COFFEE............................................ 75

PEARL HOME CARE........................................... 65

PROVENDER VENDING...................................... 85

NO WET WATERLESS CARCLEAN..................... 66

PEDDERS SUSPENSION.................................... 66

PUMA ENERGY.................................................. 83

NOODLE BOX..................................................... 76

PEOPLEINSITE.................................................. 101

PURATAP............................................................ 72

NOQ MOBILE ORDERING................................. 101

PEOPLOGICA................................................... 105

PURE+NATURAL................................................ 76

NORMAN CONNELL ADVERTISING................... 97

PERSONALISED PET.......................................... 80

PUREPROTECT.................................................. 78

NORTON ROSE FULBRIGHT............................ 104

PET MOBILE....................................................... 80

PY FENCING....................................................... 68

NOSE TO TAIL DOGWASH................................. 80

PETS GALORE.................................................... 80

PYJAMA DRAMA PTY LTD.................................. 70

NOVUS AUSTRALIA............................................ 66

PETS PANTRY.................................................... 80

QUEST APARTMENT HOTELS............................ 79

NRG LEGAL...................................................... 104

PETSTOCK......................................................... 80

QUICK COLOURPRINT.COM.AU......................... 80

NT CONVENTION BUREAU................................ 99

PHARMASAVE - SIGMA HEALTHCARE.............. 83

QUICKLOCK PARTITIONS................................... 68

NUMBERWORKS’NWORDS AUSTRALIA........... 72

PIE FACE............................................................. 74

R&W REAL ESTATE............................................. 81

NUTSHACK......................................................... 75

PINSOURCE....................................................... 65

RACV ROYAL PINES RESORT............................ 99

OCEAN MASTER INTERNATIONAL..................... 76

PIPER ALDERMAN............................................ 104

RAINE & HORNE................................................. 81

OE DESIGN....................................................... 101

PIRTEK FLUID SYSTEMS.................................... 66

RAMP HOLDINGS............................................... 99

OFFICEMAX........................................................ 70

PITNEY BOWES SOFTWARE............................ 105

RAMS.............................................................. 7, 64

OGALO PORTUGESE STYLE CHICKEN............. 76

PIXIFOTO & PORTRAIT PLACE........................... 80

RAMS FINANCIAL GROUP.................................. 98

OLD MACDONALDS’S TRAVELLING FARMS...... 70

PIZZA CAPERS................................................... 76

RAPPORT CLEANING SERVICES....................... 71

OLIVER’S REAL FOOD........................................ 76

PIZZA HUT.......................................................... 76

RASHAYS CAFÉ & RESTAURANT....................... 75

OMC CONNECT................................................. 97

PIZZA TEMPTATIONS.......................................... 76

RAW ENERGY CAFÉ........................................... 74

ONDECK............................................................. 98

PKF..................................................................... 96

RAY WHITE REAL ESTATE.................................. 81

OPORTO............................................................. 75

PLASTER FUN HOUSE....................................... 70

RE/MAX AUSTRALIA........................................... 81

OPPOSITE LOCK................................................ 66

PLATINUM ELECTRICAL CONTRACTORS.......... 84

REACH LOCAL................................................. 102

OPSM................................................................. 83

PLUS FITNESS 24/7........................................... 77

READY STEADY GO KIDS................................... 70

OPTIVANCE 360............................................... 105

PMA GLOBAL..................................................... 70

READY STEADY PRINT....................................... 80

ORANGETHEORY FITNESS................................ 77

PNORS TECHNOLOGY GROUP....................... 101

REAL ESTATE INVESTAR.................................... 81

ORDERMATE.................................................... 104

POINT B ADVERTISING & DESIGN..................... 97

REALESTATE IT................................................. 102

ORDIUM............................................................ 100

POLE DIVAS........................................................ 81

RECEIPT BANK................................................... 96

ORGANISE INTERNET........................................ 97

POOLWERX........................................................ 80

RECRUIT SHOP.................................................. 99

OUTBACK JACKS BAR & GRILL......................... 75

POSITIVE TRAINING SOLUTIONS..................... 105

RECRUITMENT VISION....................................... 70

OUTSIDE CONCEPTS......................................... 68

POSTNET............................................................ 70

RED BUILDING................................................... 68

OVEN & BBQ CLEANING.................................... 79

POWERFRONT................................................... 70

RED DAY COACHING......................................... 72

OVENU................................................................ 71

PRECIOUS CARGO............................................ 70

RED ENERGY PROMOTIONS............................. 65

OZ BIN CLEANING.............................................. 71

PRECISION BADGES.......................................... 70

RED ROCK NOODLE BAR.................................. 76

OZ DESIGN FURNITURE..................................... 83

PRESSE CAFÉ.................................................... 74

RED ROOSTER................................................... 75

OZ FUNLAND...................................................... 70

PRETZEL WORLD............................................... 76

REDBACK CONFERENCING............................... 99

120 | 2 0 22 FR A NCHISE DIR E C T O RY

REDCAT............................................................ 104

SAFETYQUIP....................................................... 85

SOCCAJOEYS.................................................... 70

REDCHIP LAWYERS......................................... 104

SALON EXPRESS............................................... 77

SOCCER TIME KIDS........................................... 70

REDEEM............................................................. 99

SALSAS MEX FRESCAS!.............................. 75, 76

SOL HOME IMPROVEMENTS............................. 68

REFACEIT............................................................ 78

SALTS OF THE EARTH....................................... 78

SOLOMONS FLOORING..................................... 83

REFRESH RENOVATIONS................................... 68

SANDPIT PHOTOS........................................ 70, 80

SOOTHE MOBILE MASSAGE............................. 78

REGAL MATTRESS............................................. 83

SANDWICH CHEFS............................................ 76

SOUL ORIGIN..................................................... 74

REGUS.......................................................... 70, 99

SARPINO’S PIZZERIA......................................... 76

SOURCELINX...................................................... 97

RELOAD CONSULTING....................................... 99

SCHNITZ FRANCHISING..................................... 76

SPANISH DOUGHNUTS...................................... 73

REMARKABLE FRANCHISES............................ 100

SCROOZ............................................................. 84

SPANLINE HOME ADDITIONS............................ 68

RENT 2 OWN CARS AUSTRALIA........................ 66

SELECT CLEANING............................................ 66

SPAR AUSTRALIA............................................... 75

RENT THE ROO.................................................. 81

SENIOR HELPERS – AUSTRALIA........................ 65

SPECSAVERS..................................................... 83

RENT WITH STYLE............................................. 81

SENOR PAELLA CATERING................................ 73

SPECTRUM ANALYSIS..................................... 105

RESI MORTGAGE CORPORATION..................... 64

SERVICE INTEGRITY........................................... 99

SPEEDFIT AUSTRALIA........................................ 78

RESICERT PROPERTY INSPECTIONS................ 81

SERVICEM8........................................................ 99

SPLASH SWIM SCHOOL.................................... 70

RESIDENTIAL GARAGE DOORS......................... 68

SHAPE SHOPFITTERS........................................ 99

SPORTS STAR ACADEMY............................ 70, 78

REST INDUSTRY SUPER.................................... 96

SHAPLAND SWIM SCHOOLS............................. 72

SPORTSCO........................................................ 84

RESTORED BEAUTY GETAWAYS....................... 67

SHAREMARKET COLLEGE............................... 105

SPORTSPOWER................................................. 84

RESULTS LASER CLINIC.................................... 67

SHAVER SHOP................................................... 83

SPORTZING COURT CARE SERVICES............... 78

SHE FITNESS...................................................... 78

SPOTCAP........................................................... 98

SHED BOSS........................................................ 68

SPRAY PAVE....................................................... 78

SHEDS N HOMES............................................... 68

SPUDBAR........................................................... 76

SHEDS N MORE................................................. 83

ST CLAIR............................................................ 96

SHERPA GROUP.............................................. 100

ST SOFTWARE................................................. 102

SHIFT 8............................................................. 104

STAIN BUSTERS CLEANING SYSTEMS............. 71

SHINE IT STAINLESS.......................................... 79

STAR COURIERS................................................ 72

SHINGLE INN CAFES.......................................... 75

STARSHOTS GLAMOUR PHOTOGRAPHY......... 80

SHOEBOX BOOKKEEPING................................. 64

STAX SUBS & COFFEE....................................... 76

Shopinsurance.com.au............................. 101

STEAMATIC AUSTRALIA..................................... 71

SHOWER SURGEON.......................................... 84

STEEL BUILT....................................................... 68

SIGN*A*RAMA..................................................... 84

STEPHENS LAWYERS & CONSULTANTS......... 104

SIGNWAVE.......................................................... 84

STEPZ FITNESS.................................................. 78

SILVER CHEF.................................................... 100

STEVE COSTI’S FAMOUS FISH.......................... 75

SIMPLY HELPING................................................ 65

STIR CRAZY........................................................ 76

SKEWERZ KEBABZ............................................ 75

STOCKDALE & LEGGO....................................... 81

SLATER & GORDON......................................... 104

STONE AND CHALK........................................... 99

RESURG GROUP.............................................. 100 RETAIL DOCTOR GROUP................................. 100 RETAIL E-VIRONMENT...................................... 100 RETAIL EXPRESS.............................................. 104 REVIVE CARPET DYEING................................... 71 REVIVE PROJECTS............................................. 97 REVOLUTION CD................................................ 83 RIBA BUSINESS LAWYERS.............................. 104 RICE WORKSHOP.............................................. 76 RICHARDSON AND WRENCH............................ 81 RIDDELL CLARE CONSULTING........................ 102 RIGHT AT HOME AUSTRALIA............................. 65 RISK STRATEGIES............................................ 106 ROBBINS WATSON.......................................... 104 ROBERT HERBU................................................. 96 ROBERT JAMES LAWYERS.............................. 104 ROBERTS LEGAL............................................. 104 ROCK STAR FOR A DAY..................................... 73 ROCKET SCIENCE STRATEGIC SERVICES........ 97 RODNEY WAYNE HAIRDRESSING...................... 77 ROLL’D............................................................... 75 ROOF SEAL........................................................ 68 ROSE CORPORATE............................................ 96 ROYAL COPENHAGEN ICE CREAM CONE CO........................................................... 75

SLEEPY’S........................................................... 83 SLF LAWYERS.................................................. 104 SMALL BUSINESS ACCOUNTING...................... 64 SMALL FISH BUSINESS COACHING............ 70, 99 SMALLPRINT AUS & NZ............................... 70, 79 SMART CUTS™.................................................. 77 SMART FRANCHISE......................................... 100 SMARTER ADVISORY AND ACCOUNTING......... 64

RSM AUSTRALIA................................................ 96

SMARTLINE........................................................ 64

RUSSELL KENNEDY SOLICITORS................... 104

SME FINANCE GROUP FLEET & VEHICLE PURCHASING.................................. 98

RUST FREE (AUSTRALIA)................................... 66

STORE FINDER................................................. 102 STORYBOOK COTTAGES................................... 68 STRATHFIELD..................................................... 84 STRATTON FINANCE.......................................... 64 STRUDDY’S SPORTS......................................... 84 Subway Systems Australia Pty Ltd.......... 77 SUCCESS TAX PROFESSIONALS....................... 64 SUMOSALAD...................................................... 77 SUNBELT BUSINESS BROKERS........................ 70 SUNSHINE KEBABS........................................... 77 SUPANEWS........................................................ 84

RYCO.................................................................. 78

SMITH & SONS RENOVATIONS & EXTENSIONS................................................... 68

RYCO 24•7......................................................... 66

SMOOTHIE FACTORY......................................... 75

SUPER SHOWER SEAL...................................... 78

S2i...................................................................... 99

SNAP.................................................................. 70

SUPERFINISH EXPRESS..................................... 66

SABATINI’S......................................................... 75

SNAP FITNESS AUSTRALIA................................ 78

SUPERGEEK.COM.AU........................................ 72

SACKO TECHNOLOGY....................................... 72

Snap Print Design Websites....................... 80

SuperGreen Solutions.......................... 79, 84

SACO TECHNOLOGY....................................... 102

Snap-on tols.................................................. 79

SUPERIOR SERVICE......................................... 105

Safety Navigator........................................ 106

SNOOZE............................................................. 83

SUSTAINABLE DIRECTIONS............................... 68

SUPER CLEAN.................................................... 71

2 0 2 2 F R A NCHIS E DIRECTORY | 121

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SWAAB ATTORNEYS........................................ 104

THE FRANCHISE COMPANY.............................. 99

TOOLFORCE....................................................... 79

SWEAR WORDS................................................. 97

THE FRANCHISE INSTITUTE............................ 100

TOP SNAP.......................................................... 81

SWIFTPOS........................................................ 104

THE FRANCHISE SHOP.................................... 100

TOTAL IMAGE GROUP........................................ 97

SWIMART........................................................... 80

THE FRANCHISE WHISPERER......................... 100

TOTAL MARKETING............................................ 97

SYNERGY BUSINESS CENTRES........................ 99

THE FRENCHAMS GROUP................................. 81

TOTAL TOOLS.................................................... 84

SYRON............................................................. 102

THE GOOD FEET STORE.................................... 84

Totally WorkWear....................................... 84

TABATINGA......................................................... 70

THE GRAFFITI EATERS....................................... 71

TOTALLY WORKWEAR ASHMORE..................... 65

TACO BILL MEXICAN RESTAURANTS................ 75

THE IDEAS SUITE............................................... 97

Totally WorkWear Burleigh..................... 65

TAILORMAID COMMUNICATIONS...................... 99

THE INK SHOP................................................... 84

Totally WorkWear Nerang........................ 65

TALBOT OLIVIER............................................... 104

THE INTERFACE FINANCIAL GROUP................. 65

Totally WorkWear Oxenford.................... 65

TAMAWOOD HOMES.......................................... 68

THE IRONING ELF.............................................. 79

Totally WorkWear Twed............................. 65

TANDA................................................................ 99

THE JOLLY MILLER CAFÉ................................... 74

TOTALSPAN........................................................ 69

TANDA.............................................................. 102

THE LEATHER & VINYL DOCTOR....................... 71

TOUCH UP GUYS............................................... 66

TAPS’N TOILETS................................................. 78

THE LOTT........................................................... 84

TOURISM NEW ZEALAND.................................. 99

TAPSNAP AUSTRALIA........................................ 80

THE MARKETING LAB........................................ 99

TOWFIX............................................................... 66

TARGET TRAINING........................................... 105

THE MATTRESS SUPERMARKET....................... 84

TOYWORLD........................................................ 84

TASK RETAIL TECHNOLOGY............................ 102

THE MINDERS.................................................... 78

TQ STONE PRODUCTS...................................... 69

TASTE OF EUROPE............................................ 74

TRADE BOOKS BOOKKEEPING......................... 97

TASTY THAI........................................................ 77

THE MISSING LINK NETWORK INTEGRATION................................................... 102

TASTY TRUCKS.................................................. 72

THE NATURAL WAY............................................ 67

TRAXION TRAINING.................................. 100, 105

TAX STORE......................................................... 65

THE ORIGINAL POSTER COMPANY................... 84

TRAXX CONSTRUCTION PRODUCTS................ 69

TAXASSIST ACCOUNTANTS............................... 65

THE POULTRY PLACE........................................ 77

TRENT DRIVING SCHOOL.................................. 72

TECHNO TAN...................................................... 67

THE REAL LEARNING EXPERIENCE........... 71, 105

TRESSCOX LAWYERS...................................... 104

TELCOINABOX.................................................... 84

THE REALISE GROUP........................................ 99

TROPICAL PLANT RENTALS.............................. 81

TELECHOICE...................................................... 84

THE RED REPUBLIC........................................... 97

TRURATING...................................................... 102

TENDER LOVING CUISINE.................................. 79

THE SHED COMPANY........................................ 68

TRUSONIC.......................................................... 73

TERMICAM......................................................... 78

THE SKINCARE COMPANY................................ 67

TSG Franchise Management....................... 84

TERRY WHITE CHEMISTS.................................. 78

THE SMOOTHIE FACTORY................................. 77

TT GROUP COMMUNICATIONS....................... 102

TESTEL............................................................... 85

THE SOURCE BULK FOODS.............................. 75

TU PROJECTS.................................................... 99

THAILANDER...................................................... 75

THE SPHERE AGENCY....................................... 97

TUTOR DOCTOR AUSTRALIA............................. 72

THE ALTERNATIVE BOARD......................... 70, 105

THE SPORTING GLOBE..................................... 75

TUTTI FRUTTI...................................................... 75

THE ATHLETE’S FOOT AUSTRALIA.................... 84

THE STARTUP FACTORY.................................. 105

THE BANNER LADY............................................ 97

THE TARTAN GROUP......................................... 96

TWINKLE TOE BABY HAND & FEET SCULPTURES........................................ 71

THE BEST OF..................................................... 70

THE TYRE FACTORY.......................................... 66

THE BOOKKEEPING NETWORK......................... 65

THEDOCYARD.................................................. 102

THE CAR KIT COMPANY.................................... 66

THEOBROMA CHOCOLATE LOUNGE.......... 74, 75

THE CEO INSTITUTE........................................... 70

THERMAWOOD.................................................. 68

THE CHEEKY BEANS......................................... 74

THEXTON ARMSTRONG.................................... 70

THE CHEESECAKE SHOP.................................. 73

THINKING AUSTRALIA...................................... 102

THE CHOCOLATE ROOM................................... 74

THOMSON GEER.............................................. 104

THE COFFEE CLUB............................................ 74

THRIFTY CAR RENTAL....................................... 81

THE COFFEE EMPORIUM................................... 74

THRIVE PROMOTIONAL PRODUCTS................. 97

THE COMPLETE GARDEN.................................. 84

THYNNE & MACARTNEY.................................. 104

THE COMPUTER MARKET................................. 72

TILE MART.......................................................... 84

THE CONCRETE CUTTER.................................. 68

TILE RESCUE...................................................... 79

THE CONFECTIONERY & PARTY SHOP............. 84

TIMBER DOCTOR............................................... 79

THE CONTACT GROUP...................................... 99

TIMEZONE AUSTRALIA....................................... 73

THE COUNTRY BREWER................................... 84

TINT A CAR......................................................... 66

V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE.................................... 79

THE DESSERT HOUSE....................................... 74

TLS MARKETING................................................ 97

Variety Vending.............................................. 85

THE DRUG DETECTION AGENCY...................... 85

TOKYO SUSHI KITCHEN.................................... 75

VAST FURNITURE & HOMEWARES.................... 84

THE ELCANO GROUP........................................ 98

TOMMY GUN’S ORIGINAL BARBER SHOP........ 77

VELPIC.............................................................. 105

THE ENERGY ALLIANCE.................................... 99

TONI + GUY HAIRDRESSING............................. 77

VEND HQ.......................................................... 105

THE FAST LANE DRIVE-THRU COFFEE.............. 74

TOOHEY REID CHARTERED ACCOUNTANTS.... 96

VERIMARK.................................................. 99, 105

122 | 2 0 22 FR A NCHISE DIR E C T O RY

TRAMPOLINE GELATO....................................... 75

TYRO PAYMENTS............................................. 105 UHY HAINES NORTON....................................... 97 ULTRA TUNE....................................................... 66 UN CAFE BAR..................................................... 74 UNIQUE LASER.................................................. 67 UNITED HOME SERVICES.................................. 79 UNITED PETROLEUM......................................... 84 UNIVERSAL APPROACH.................................... 97 UNSCRATCH THE SURFACE.............................. 69 URBAN BURGER................................................ 77 URBAN CLEAN................................................... 71 UTICOLOR.......................................................... 67 UTTER PROFESSIONALS................................... 65 V.I.P. HOME SERVICES....................................... 79

VERVE GROUP................................................... 97

ZAMBRERO........................................................ 75

BANNISTER & VON DADELSZEN..................... 108

VERVE RECRUITMENT....................................... 99

ZANE SOLAR...................................................... 69

BARK BUSTERS................................................. 91

VICTORY CURTAINS AND BLINDS..................... 79

ZARRAFFA’S COFFEE......................................... 74

BARLEY INSURANCE....................................... 108

VILLA & HUT....................................................... 74

ZING COMMUNICATIONS AUSTRALIA............... 97

BATHROOM DIRECT.......................................... 91

VINTAGE PHOTOBOOTHS.................................. 73

ZOO MEDIA........................................................ 97

BATHROOM WAREHOUSE................................. 92

VIP LIGHTING..................................................... 69

ZRILO................................................................ 102

BB’S CAFÉ.......................................................... 89

VIRTUAL METHOD............................................ 102

ZUBIAS THREADING.......................................... 67

BBX MANAGEMENT........................................... 88

VISION ALLIANCE............................................. 100

BDO.................................................................. 107

VISION PERSONAL TRAINING............................ 78

new zealand

BDS CHARTERED ACCOUNTANTS.................. 107

VISUAL UNITY..................................................... 97

0800 2 FIX IT....................................................... 86

BEDPOST........................................................... 92

VIVA ENERGY AUSTRALIA.................................. 99

0800 SUNSHADE................................................ 91

BELL GULLY..................................................... 108

VIVA LIFE PHOTOGRAPHY................................. 80

48 Shortland Street................................. 108

BELLA VISTA ACCOMODATION......................... 91

VOYAGES - ULURU MEETING PLACE................ 99

A BUYER’S CHOICE HOME INSPECTIONS........ 86

BEST WESTERN................................................. 91

WAIVESTAR GROUP........................................... 99

A J PARK.......................................................... 108

BETTA RENTAL CARS........................................ 92

WALKER WAYLAND (WA)................................... 97

AA AUTO SERVICE & REPAIR............................. 86

BETTER BUSINESS INSTITUTE........................ 107

WALKERS PARTY HIRE...................................... 73

ABACUS MATHS ACADEMY............................... 88

BEVINCO............................................................ 88

WASABI WARRIORS........................................... 75

ABC BUSINESS BROKERS............................... 107

BIG PADDLE COMPANY..................................... 88

WEB PROFITS.................................................. 102

ACARDO WORKPLACE SAFETY SUPPLIES....... 87

BIN INN RETAIL GROUP..................................... 92

WEBSITEGURUS................................................ 79

ACCESSMAN...................................................... 86

BLACK FOREST WAFFLE HUT........................... 90

WEEDING WOMEN............................................. 79

ACTIONCOACH.................................................. 87

BLACKER SMITH & CO..................................... 107

WENATEX........................................................... 79

ADEN FRANCHISE GROUP................................ 86

BNZ................................................................... 107

WENDY’S MUSIC................................................ 72

ADVANCE FRANCHISE SYSTEMS...................... 92

BOOKENDS NEW ZEALAND.............................. 88

WESTPAC BANKING CORPORATION................. 98

ADVANCE INTERNATIONAL................................ 87

BOTHERWAY LEGAL........................................ 108

WET-SEAL MANAGEMENT PTY LTD................... 69

AERIAL MASTER................................................. 86

BOTTING LEGAL............................................... 108

WHAT SCRATCH?.............................................. 66

AFFILIATED BUSINESS CONSULTANTS........... 108

BREAKERS CAFÉ & BAR.................................... 89

WHEEL CHANGE U............................................ 67

AGATHA PARIS................................................... 92

BREATHE LIFE.................................................. 108

WILD CARDS & GIFTS........................................ 84

AIRIFY................................................................. 91

BRUCIES LAWNMOWING & GARDEN CARE...... 91

WILLIAM ANGLISS INSTITUTE.......................... 105

ALU RESTORE.................................................... 91

BRUMBY’S BAKERIES........................................ 89

WIRED & WIRELESS SOLUTIONS INTERNATIONAL............................................... 102

AMAC................................................................. 88

BRUMBY’S GO!.................................................. 89

AMAZING CLEAN NEW ZEALAND...................... 88

BUGGER CAFE................................................... 89

ANCHOR FRANCHISE........................................ 89

BURGER WISCONSIN........................................ 90

ANTHONY HARPER.......................................... 108

BURGERFUEL..................................................... 90

ANYTIME FITNESS.............................................. 90

BURRITO COMPANY.......................................... 90

WIRELESS ANYWHERE GROUP........................ 84 WISEWOULD MAHONY.................................... 104 WOKINABOX....................................................... 77 wollerman franchise DEVELOPMENTS.............................. 100, 104, 105

ANZ BANK........................................................ 107

BUSINESS NETWORK INTERNATIONAL.......... 107

WOOLLAM CONSTRUCTIONS........................... 99

APEX GENERAL................................................ 108

WORKFORCE EXTENSIONS............................... 72

APOLLO ACCOUNTING.................................... 107

WORKOUT WORLD............................................ 84

APPARELMASTER.............................................. 87

WORLD MANAGER........................................... 102

Aramex............................................................. 87

WORLD OF MATHS............................................ 72

ARCHGOLA........................................................ 91

WORLDWIDE ONLINE PRINTING........................ 80

ARMSTRONG SMARTER SECURITY.................. 88

WRAY ORGANICS............................................... 75

ASB BUSINESS BANKING................................ 107

X-GOLF AUSTRALIA........................................... 73

ASCO AGMEN-SMITH...................................... 108

XOCOLATI........................................................... 74

AT YOUR REQUEST............................................ 91

XPRESSO DELIGHT PYT LTD................. 70, 74, 78

Auckland 1140.............................................. 108

XPRESSO MOBILE CAFE.................................... 79

Auckland CBD................................................ 89

XQUISITO............................................................ 77

AUSSIE FARMERS DIRECT................................. 89

XXX SECURITY SERVICES................................ 106

AUSTVENDING................................................... 93

YARRA VALLEY FARMS...................................... 76

AUTO ONE.......................................................... 86

YELLOW EXPRESS............................................. 70

AVIS RENTAL...................................................... 92

YOGURTLAND AUSTRALIA................................ 77

BABY ON THE MOVE......................................... 88

YOU CAN BAKE IT.............................................. 74

BAKERS DELIGHT.............................................. 89

CENTRAL LANDSCAPE & GARDEN SUPPLIES........................................ 91

YOUR IMAGE MARKETING & MEDIA.................. 97

BALDWINS........................................................ 108

CFO ON-CALL.................................................... 86

YOUR LAW FIRM.............................................. 104

BANK OF NEW ZEALAND................................. 107

CHARTIS........................................................... 108

BUSY BEE CLEANING SERVICES...................... 88 BUSY BOOKKEEPING........................................ 86 BY NATURE........................................................ 92 CACI................................................................... 86 CAD PARTNERS......................................... 88, 107 CAFÉ BOTANNIX................................................. 89 CAFE2U NZ......................................................... 89 CAL SYSTEMS.................................................... 86 CARL’S JR.......................................................... 89 CARSON FOX BRADLEY.................................. 108 CARTRIDGE WORLD.......................................... 89 CASH CONVERTERS.......................................... 92 CASHBOX........................................................... 92 CDQ COMMUNICATION DESIGN..................... 107 CEILING MASTER............................................... 88

2 0 2 2 F R A NCHIS E DIRECTORY | 123

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CHESTER GRAY CHARTERED ACCOUNTANTS................................................ 107 CHIPMONKS PLAYLAND & CAFÉ....................... 88 CHOCOLATERIA™ SAN CHURRO..................... 89 CINDERELLA LIMO............................................. 92 CITY CAKE COMPANY........................................ 89 CIVIC VIDEO........................................................ 92

DVDNOW KIOSKS.............................................. 92

GEO OP............................................................ 107

DYMOCKS.......................................................... 92

GIBSON SHEAT................................................ 108

EC CREDIT CONTROL...................................... 107

GIGGLE TV.......................................................... 86

ECO INSULATION............................................... 91

GJ GARDNER..................................................... 86

ECOMIST............................................................ 88

GLAISTOR ENNOR........................................... 108

ECOTEC SYSTEMS............................................ 91

GLOBAL SAFE NEW ZEALAND.......................... 93

EGG MATERNITY................................................ 92

GLORIA JEAN’S COFFEES................................. 89

CLEAN PLANET FRANCHISE.............................. 88

EMBROIDME....................................................... 88

GODFREYS......................................................... 92

CLEANCORP FRANCHISE SYSTEM................... 88

ENABLEME LTD.................................................. 86

GOLDEN NUTS FRANCHISING NZ..................... 90

CLEANTASTIC COMMERCIAL CLEANING.......... 88

ENVIRO CLEAN & RESTORATION...................... 89

GOODWIN TURNER.......................................... 108

CLUB PHYSICAL................................................ 90

ENZED................................................................ 86

GOVETT QUILLIAM........................................... 108

COBB & CO........................................................ 90

ESQUIRES COFFEE HOUSE............................... 89

GRAFFITI DOCTOR............................................. 88

COFFEE CULTURE.............................................. 89

EVEREST GROUP............................................. 108

GRANITE TRANSFORMATION............................ 86

COLLIERS INTERNATIONAL............................. 107

EXCEED HOME NETWORK................................ 91

GRANT THORNTON NEW ZEALAND................ 107

COLORGLO INTERNATIONAL............................ 86

EXPENSE REDUCTION ANALYSTS..................... 88

GRAPHIC CAFÉ................................................ 108

COLOURPLUS.................................................... 92

EXPRESS BUSINESS GROUP............................ 91

GRASSHOPPER SOCCER.................................. 88

COLUMBUS COFFEE......................................... 89

EXPRO.............................................................. 107

GREEN ACRES FRANCHISE GROUP................. 89

COMPLETE FIRST AID SUPPLIES....................... 88

EXTREME AUTOMOTIVE PARTS DISTRIBUTORS................................................... 86

GREEN CLEEN................................................... 89

FIBRENEW.......................................................... 91

GREEN DOOR COMMISSION FREE REAL ESTATE..................................................... 92

COMPUTER SOLUTIONS SALES & SERVICE..... 89 COMPUTER TROUBLESHOOTERS.................... 89 CONTACT ROCKGAS......................................... 91 CONTOURS........................................................ 90 COOKIE TIME..................................................... 90 COOKRIGHT KITCHEN SERVICES..................... 88 COOLSPOT UNLIMITED..................................... 93 COOLTIME.......................................................... 91 COONEY LEES MORGAN................................. 108 CORESTEEL BUILDINGS.................................... 86 CORPORATE CABS............................................ 93 CREATV............................................................ 107 CREST COMMERCIAL CLEANING...................... 88 CRESTCLEAN..................................................... 88 CREWCUT.......................................................... 89 CROWE HORWATH.......................................... 107

FIFO CAPITAL..................................................... 86 FINAL TOUCH..................................................... 86 FIREWATCH........................................................ 86 FIRST CLASS ACCOUNTS.................................. 86 FIX IT BUILDING SERVICES................................ 86 FLETCHER ALUMINIUM...................................... 86 FLIP OUT NEW ZEALAND................................... 92 FLO2CASH......................................................... 88 FLOORING DESIGN............................................ 86 FMK KERATIN HAIR STRAIGHTENING SALON................................................................ 90 FOOT MECHANICS............................................. 90 FOOTLOOSE....................................................... 92 FOREVER GREEN............................................... 90 FORTUNE MANNING........................................ 108

GROUTPRO........................................................ 91 GUTHRIE BOWRON............................................ 92 HABITUAL FIX..................................................... 90 HAMMER HARDWARE........................................ 87 HANDY RENTALS............................................... 92 HARCOURTS...................................................... 92 HARDY’S HEALTH STORES................................ 92 HARMANS LAWYERS....................................... 108 HARRIS TATE.................................................... 108 HARRISONS CARPET ONE................................ 92 HARRISONS ENERGY SOLUTIONS.................... 91 HARVEY WORLD TRAVEL.................................. 92 HAYES KNIGHT NORTH................................... 107 HEALTH SMART HEAT PUMPS........................... 91

CRUST GOURMET PIZZA................................... 90

FRANCHISE ACCOUNTANTS........................... 107

HEALTHY AIR...................................................... 91

CUMULO9........................................................ 107

FRANCHISE COACH......................................... 108

HELIUM WORK SEARCH............................ 88, 107

CUTSHOP............................................... 86, 88, 89

FRANCHISE INFINITY........................................ 107

HELL................................................................... 90

DANIEL HUNT & ASSOCIATES......................... 107

FRANCHISE RELATIONSHIPS INSTITUTE......... 108

HERTZ................................................................ 92

DAVENPORTS HABOUR................................... 108

FRANCHISE SOLUTIONS.................................. 108

HESKETH HENRY............................................. 108

DECK AND FENCE PRO..................................... 86

FRANCHIZE CONSULTANTS............................ 108

HEWITT SCALETTI WATERS............................. 107

DEIRDRE WATSON, BARRISTER...................... 108

FRASER POWRIE.............................................. 108

HIRE A HUBBY................................................... 91

DELOITTE......................................................... 107

FREEDOM COMPANION DRIVING SERVICES.... 91

HOG’S BREATH CAFÉ........................................ 90

DESIGN IMPORTANCE....................................... 88

FRIDGE FREEZER ICE BOX................................ 92

HOLLAND & BARRETT....................................... 90

DIAMOND FUSION.............................................. 86

FRITZ WEINERS.................................................. 90

HOLLYWOOD BAKERY....................................... 89

DIGITAL FISHBOWL.......................................... 107

FRONTRUNNER.................................................. 92

HOME INSTEAD SENIOR CARE.......................... 91

DISTRIBUTION INTERNATIONAL........................ 88

FRUIT WORLD.................................................... 90

HOME PLUS....................................................... 91

DOLLAR VALUE.................................................. 92

FURNITURE COURT........................................... 92

HONDA............................................................... 86

DOMINO’S PIZZA................................................ 90

FUSION5........................................................... 107

HORIZON HOMES.............................................. 87

DONUT KING NZ................................................ 90

GAZE BURT...................................................... 108

HOTONDO HOMES............................................ 87

DREAM DOORS.................................................. 86

GCA LAWYERS................................................. 108

HRV VENTILATION.............................................. 87

DRI WASH ‘N GUARD......................................... 86

GEEKS ON CALL................................................ 89

HUMITECH.......................................................... 88

DRIVING MISS DAISY......................................... 91

GEEKS ON WHEELS........................................... 89

HUMPHRIES ASSOCIATES......................... 86, 107

DUNCAN COTTERILL....................................... 108

GENERATION HOMES........................................ 86

HUNTER & CO.................................................. 108

124 | 2 0 22 FR A NCHISE DIR E C T O RY

HYDRAULINK...................................................... 87

LEADERSHIP MANAGEMENT............................. 88

MR WHIPPY........................................................ 90

ICON COFFEE..................................................... 89

LegalVision.................................................... 109

MR WOO SUSHI................................................. 90

ILLY ESPRESSO BAR.......................................... 89

LENARD’S CHICKEN.......................................... 90

MUFFIN BREAK.................................................. 89

IMAGE CENTRE................................................ 109

LENNIE & ASSOCIATES.................................... 107

MUZZ BUZZ........................................................ 89

IMPORT4LESS.................................................... 86

LIFETIME DISTRIBUTORS................................... 89

MY GYM............................................................. 88

INNOVATIVE INTERIORS..................................... 91

LIME JUICE BAR................................................. 90

MYHR............................................................... 107

INSPIRED ACCOUNTANTS............................... 107

LINK BUSINESS BROKING............................... 108

NAKED POOL COMPANY................................... 87

INSPIRED LEARNING SYSTEMS...................... 108

LINK BUSINESS SERVICES................................ 88

National Franchise Support Office........ 86

INSULTECH GROUP........................................... 91

LIQUORLAND..................................................... 92

NAVIGATION HOMES.......................................... 87

ISSIMO................................................................ 92

LITTLE DRIBBLERS............................................. 92

NEED A NERD.................................................... 89

IZARD WESTON................................................ 108

LITTLE KICKERS................................................. 88

NEW YORK DELI................................................. 89

JACKSON RUSSELL......................................... 108

LJ HOOKER GROUP........................................... 92

NEW ZEALAND HEAT PUMPS............................ 87

JAMAICA BLUE NZ............................................. 89

LJS FISH AND CHIPS RESTAURANT.................. 90

NEW ZEALAND HOME LOANS........................... 86

JAMES & WELLS INTELLECTUAL PROPERTY....................................................... 109

LOCKWOOD HOMES......................................... 87

NEW ZEALAND LETTING AGENTS..................... 92

LOLITA S.A.......................................................... 92

NEW ZEALAND NATURAL ICE CREAM............... 90

LOLLIPOPS PLAYLAND & CAFÉ......................... 89

NEW ZEALAND POST......................................... 88

LONE STAR......................................................... 90

NEW ZEALAND POST & KIWIBANK.................... 86

LOVEN................................................................ 89

NIGHT ‘N DAY FOODSTORES............................ 92

LUSH LASHES.................................................... 86

NOT BIG ENOUGH............................................. 90

JAMES MARX HYPNOSIS................................... 90 JANI KING (NZ)................................................... 89 JELLYBEANS MUSIC NZ..................................... 88 JENNIAN HOMES............................................... 87 JESTERS PIES.................................................... 90

MACDONALD LEWIS LAW................................ 109

NOVUS............................................................... 86

MACKY ROBERTON......................................... 109

NUMBER WORKS ’NWORDS............................. 89

MAD BUTCHER.................................................. 90

NZ FLOORSANDING CO..................................... 87

MAG & TURBO WAREHOUSE............................ 86

OFFICE PRODUCTS DEPOT............................... 88

MAGNETITE........................................................ 87

OIL CHANGERS NEW ZEALAND........................ 86

MANDEVILLE MARKETING................................. 88

ONLINE RESULTS............................................. 109

MARKHAMS CLARKE CRAW........................... 107

OPORTO NEW ZEALAND................................... 90

MARSHALL BATTERIES...................................... 86

PACIFIC SIMULATORS 2010............................... 89

MATHZWISE....................................................... 89

PACK & SEND..................................................... 88

MAZDA NEW ZEALAND...................................... 86

PALEO CAFÉ....................................................... 89

McDONALDS RESTAURANTS NEW ZEALAND................................................... 90

PALMERS GARDEN WORLD.............................. 91

JUST LOANS...................................................... 86 K & B MANNINEN............................................... 92

MEDITERRANEAN FOOD WAREHOUSE............. 90

KEA KIDS CLUB.................................................. 88

MEGA CAFÉ........................................................ 89

KEEP IT SAFE................................................... 108

MEGA SERVICES................................................ 88

KEITH GOODALL & ASSOCIATES..................... 107

MEGA SERVICES FRANCHISE CONSULTANTS.108

KELLY SPORTS.................................................. 88

MEGAZONE LASER GAMES............................... 89

KENSINGTON SWAN........................................ 109

METICULOUS HOME SERVICES........................ 91

KGA LIMITED.................................................... 107

MEXICALI............................................................ 90

KINETIC ELECTRICAL......................................... 87

MIDAS NEW ZEALAND....................................... 86

KITCHEN STUDIO............................................... 87

MIKE PERO MORTGAGES............................ 86, 92

KITCHENS REFRESHED..................................... 87

MINI TANKERS FUELS & OILS............................ 86

KIWIHOST........................................................... 88

MISTER MINIT..................................................... 92

KIWIKRANE......................................................... 89

MITRE 10............................................................ 87

KIWIYO............................................................... 90

MOBILE HAND CAR & MARINE GROOMING...... 91

KWIK KERB......................................................... 91

MODA................................................................. 87

LA PORCHETTA.................................................. 90

MONEY CONCEPTS NEW ZEALAND................. 88

LANDMARK HOMES NZ..................................... 87

MONTGOMERY CONSULTANTS...................... 107

LASER ELECTRICAL GROUP............................. 87

MOTIVITY FRANCHISING.................................... 86

LASER PLUMBING............................................. 87

MR FENCERS SYSTEMS.................................... 87

LATITUDE HOMES.............................................. 87

MR GREEN AUCKLAND..................................... 91

PROPERTYSCOUTS PROPERTY MANAGEMENT................................................... 88

LAWN FIX............................................................ 91

MR PLUMBER..................................................... 87

PROTECTA GLASS............................................. 88

LAZERBIKE......................................................... 92

MR RENTAL........................................................ 92

PROVENDER NZ................................................. 93

LCF FUN LANGUAGES....................................... 89

MR SANDLESS NZ............................................. 87

PROVISTA BALUSTRADE SYSTEMS.................. 87

JET CLEANING SERVICES................................. 89 JETTS FITNESS 24/7.......................................... 90 JIM’S MOWING................................................... 91 JIM’S TEST AND TAG......................................... 91 JIM’S TREES & STUMP REMOVAL..................... 91 JONES LANG LASALLE.................................... 107 JUMP SWIM SCHOOLS...................................... 88 JUMPING BEANS INTERNATIONAL.................... 88 JUST CABINS..................................................... 87 JUST CUTS................................................... 86, 90

PAPER PLUS....................................................... 92 PARA RUBBER................................................... 93 PARALLEL DIRECTIONS................................... 107 PARAMOUNT SERVICES.................................... 89 PEGASUS RENTAL CARS................................... 92 PIMP MY LAWN.................................................. 91 PINKFIT............................................................... 87 PIRTEK................................................................ 86 PIZZA HUT.......................................................... 90 PLACEMAKERS.................................................. 87 PLUMB’IN........................................................... 87 PLUS FITNESS 24/7........................................... 90 POOLWERX........................................................ 91 POSTSHOP KIWIBANK....................................... 93 PREP & PAINT PRO............................................ 87 PRESTIGE HOME GROOMERS.......................... 89 PRINTING.COM.................................................. 91 PROPERTY INDEPTH......................................... 92

2 0 2 2 F R A N CHIS E DIRECTORY | 125

inde x

PURE PROTECT................................................. 91

SMALLPRINT NZ................................................. 88

THE NZ MANUKA EGG COMPANY..................... 90

QJUMPERS......................................................... 88

SMITHS SPORTS SHOES................................... 93

THE ORIGINAL CALIFORNIA............................... 90

QUEST SERVICED APARTMENTS (NZ)............... 91

SNAP FITNESS 24/7........................................... 91

THE PITA PIT....................................................... 90

QUINOVIC PROPERTY MANAGEMENT.............. 92

SNAP PRINTING................................................. 91

THE RADIO NETWORK..................................... 109

RACK N ROLL RIBS............................................ 90

SNOREPRO NEW ZEALAND............................... 91

THE SWEETEST LITTLE CHOCOLATE SHOP..... 93

RAINAWAY SPOUTING ON THE SPOT............... 91

SOFTWASH........................................................ 89

THE TRUSTY DELIVERY CO............................... 89

RAINCATCHER SYSTEMS.................................. 87

SPAGALIMIS ITALIAN PIZZERIA.......................... 90

THEOBROMA CAFES, LOUNGES AND BARS.... 90

RAINEY COLLINS.............................................. 109

SPECSAVERS NEW ZEALAND........................... 93

THERMAWOOD.................................................. 91

RAPID LAWN...................................................... 91

SPEEDY SIGNS................................................... 88

THEXTON ARMSTRONG.................................... 88

RAY WHITE REAL ESTATE.................................. 92

SPIDERMAN....................................................... 91

THEXTON ARMSTRONG.................................. 108

RE/MAX NEW ZEALAND..................................... 92

SPOUTING ON THE SPOT.................................. 87

TINT PRO............................................................ 87

REACH MEDIA NEW ZEALAND........................ 107

SPYGLASS GROUP.......................................... 109

TONI&GUY.......................................................... 86

READY STEADY GO KIDS................................... 92

STAPLES RODWAY CHRISTCHURCH.............. 107

TOP SNAP.......................................................... 92

REALSURE THE HOUSE INSPECTORS.............. 92

STEWART GERMANN LAW OFFICE................. 109

TOYHIRE............................................................. 88

REALTY RETURNS, THE PROPERTY IMPROVERS....................................................... 87

STIHL SHOP....................................................... 93

TOYWORLD........................................................ 93

STIRLING SPORTS............................................. 93

TRIPLE O PROPERTY MAINTENANCE............... 92

REDBACK CONFERENCING............................. 107

STORAGE BOX................................................... 92

UNITED VIDEO.................................................... 92

REDWORX.......................................................... 86

STREAMSMART............................................... 108

UPPER HUT CITY COUNCIL............................. 108

REFRESH RENOVATIONS................................... 87

STREETWISE COFFEE........................................ 90

URBAN TURBAN NEW ZEALAND....................... 90

RENT-A-DENT..................................................... 92

STRETCH-N-GROW........................................... 88

URLICH MCNAB KILPATRICK........................... 109

RENTED.ORG.NZ................................................ 92

SUBWAY............................................................. 90

UVTEC................................................................ 87

RESIN WELD....................................................... 86

SUMOSALAD...................................................... 90

V.I.P. HOME SERVICES....................................... 91

RESUME ONE..................................................... 88

SUNBRIGHT LAMP DISTRIBUTORS................... 87

VALENTINES RESTAURANTS............................. 90

RETAIL EXPRESS.............................................. 107

SUPER LIQUOR HOLDINGS............................... 90

VEND HQ.......................................................... 108

REZLAB GROUP HOLDINGS.............................. 87

SUPER SHUTTLE................................................ 88

VENLUREE.......................................................... 87

RIGHT WAY....................................................... 107

SUPERBUILD...................................................... 87

VERSATILE HOMES AND BUILDINGS................. 87

RIPPED ORANGE.............................................. 108

SWIFTPOS........................................................ 107

VIDEO EZY.......................................................... 92

ROBERT HARRIS CAFÉ...................................... 89

SWIMART POOL & SPA SERVICES..................... 91

VITAL CARE........................................................ 93

RODNEY WAYNE................................................ 86

SWITCH BUSINESS.......................................... 107

W GART SHORE............................................... 108

ROOM2RENT...................................................... 92

TACA NZ............................................................. 87

Waikanae.......................................................... 86

RUGBYTOTS NZ................................................. 92

TACKLEBOX....................................................... 93

SADDLERY WAREHOUSE.................................. 93

TAKE NOTE......................................................... 93

WAIPUNA HOTEL & CONFERENCE CENTRE............................................................ 108

SAFE T SUPPLIES............................................... 93

TALL POPPY REAL ESTATE................................ 92

SANDFIELD INFORMATION SYSTEMS............. 107

TASMAN INSULATION........................................ 87

SARAH PILCHER THE FRANCHISE LAWYER........................................................... 109

TEETH WHITENING ASSOCIATES...................... 86

SEAL A FRIDGE.................................................. 91 SELECT CLEANING............................................ 89 SELECTOR....................................................... 108 SHAKY ISLES COFFEE CO................................. 89 SHED BOSS........................................................ 87 SHINGLE INN CAFÉ............................................ 89 SHOE CLINIC...................................................... 93 SIERRA COFFEE................................................. 89 SIGNATURE HOMES........................................... 87 SILVER CHEF.................................................... 107 SIMPLICITY VENDING......................................... 93 SIMPLIFOOD....................................................... 93

TELCOINABOX.................................................... 88 THE 2 N’5 SHOP................................................. 93 THE ALTERNATIVE BOARD................................. 88 THE ATHLETES FOOT......................................... 93 THE BARN COMPANY........................................ 87 THE BUSINESS ENGINE................................... 107 THE CHEESECAKE SHOP.................................. 90 THE CHRISTMAS HEIRLOOM COMPANY.......... 93 THE COFFEE CLUB............................................ 90 THE COFFEE GUY.............................................. 90 THE COFFEE SHOT............................................ 90 THE DRUG DETECTION AGENCY (TDDA).......... 91

WALKER & CO.................................................. 109 WARMUP NEW ZEALAND.................................. 87 WAXNLASER...................................................... 86 Wellington 6140.......................................... 108 WESTPAC......................................................... 107 WET SEAL........................................................... 87 WHATS UP HOUSE INSPECTIONS..................... 92 WHK................................................................. 107 WHOLLY BAGELS & PIZZA................................. 90 WINDOW CLEANING PLUS................................ 91 WINDOW DRESSINGS........................................ 87 WINDOW TREATMENTS..................................... 91 WOOLGRO......................................................... 91 XPRESSO DELIGHT............................................ 90 YARD ART & MOULDS INTERNATIONAL............ 91 YÖGG................................................................. 90

SIMPLY SQUEEZED............................................ 90

THE FISHMONGER SEAFOOD DELICATESSEN.................................................. 90

SIMPSON GRIERSON....................................... 109

THE FRANCHISE COACH................................. 108

Z ENERGY.......................................................... 93

SITEFINDERS...................................................... 92

THE INTERFACE FINANCIAL GROUP................. 86

ZEALD WEBSITE DESIGN................................. 108

SKIDS – SAFE KIDS IN DAILY SUPERVISION...... 88

THE MEDIATOR................................................ 107

ZEBRA ACCOUNTING...................................... 107

SMALL BUSINESS ACCOUNTING...................... 86

THE NATIONAL BANK OF NEW ZEALAND....... 107

ZEXX NZ.............................................................. 90

SMALLPRINT AUS & NZ..................................... 91

THE NZ HOUSE INSPECTION COMPANY.......... 92

ZONES LANDSCAPING SPECIALISTS................ 91

126 | 2 0 22 FR A NCHISE DIR E C T O RY

YOUNG READ WOUDBERG............................. 107

n o te s

2 0 2 2 F R A N CHIS E DIRECTORY | 127

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128 | 2 0 22 FR A NCHISE DIR E C T O RY

3 3 3 3 VOL 15 ISSUE

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