Veterans and Franchising December 2021

Page 6

veterans supplement

Q&A: Neighborly - Lou Schager | Mosquito Joe

Q&A with LOU SCHAGER MOSQUITO JOE “

Similar to the best-run military organizations, Mosquito Joe franchisees are always helping each other and constantly working on advancing their teams to provide their community with the best mosquito control services possible.

Can you share more on your military background? In 1990, I graduated from the United States Naval Academy and began my journey through the Naval Aviation pipeline. I was privileged to serve 27 years in the U.S. Navy, primarily flying F-14 and FA-18 aircraft for much of my career, graduated from the Navy’s Strike-Fighter Weapons School (TOPGUN) and served as the Commanding Officer of an FA-18 squadron. Throughout that time, I flew 110 combat missions in support of our U.S. and coalition forces over Iraq and Afghanistan over five separate deployments. During my last tour, I led as the Commanding Officer of Naval Air Station Oceana, the largest Naval Air Station on the East Coast before retiring in 2017.

career, I asked myself, “Where can I find that sense of purpose in the private business sector?” Mosquito Joe’s mission of bringing happiness and health to families and their pets really resonated with me. Also, I was drawn to Mosquito Joe as a franchise business as I knew it presented an opportunity to take advantage of my military-inspired leadership skills, strategic thinking and a disciplined approach to following processes.

How have the skill sets you developed in the military helped you in your franchising endeavors, especially during the pandemic?

Serving in a leadership capacity in the military requires as much of an emphasis on building relationships as What led you to franchising? it does on making informed, strategic I love the military because I appreciate decisions. Developing and sustaining sense purpose and mission. Ryan the Ursey (left)ofwith Chris Wyland - ChiefWhen Developmentbusiness Officer atrelationships Roll-Em-Up. requires clear seeking an opportunity after my military communication, and that was paramount 58 Franchising MAGAZINE USA

during the pandemic to help navigate the uncertainties of COVID. Also, Veterans leave the military with leadership skills and an innate understanding of how to share best practices to help each other succeed. Similar to the best-run military organizations, Mosquito Joe franchisees are always helping each other and constantly working on advancing their teams to provide their community with the best mosquito control services possible.

Why are military veterans especially well-suited for franchising? Veterans leave the military after years of following a disciplined regiment and that translates well into running a franchised


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