Train station rituals

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missing rituals

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of a train station nice weather

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research book

reserarch is done at

Eindhoven train station 2018

content PART 1

1

PART 2

17

PART 3

23

PART 1

50 people

1

50 scenarios 50 travellers were traced at the train station during peak-off hours (14:00 - 16:00) and peak hours (16:00-18:00), starting from train station doors and ending at the train entrance.

2

3

4

13 min 10 sec 16:12 08 min 45 sec 14:42 05 min 38 sec 15:11

13 min13 06 sec sec 21min 17:11 14:11

03 min 28 sec 16:42 03 min 40 sec

7 min 01 sec 13:51

14:23

05 min 42 sec

03 min 03 sec 17min 29 sec

15:54

16:58

14:56

14 min 42 sec 16:11 07 min 13 sec 17:24 01 min 58 sec

Kiosk

Kiosk

16:15

Kiosk

02 min 50 sec

17min 27 sec

15:14

14:34

05 min 04 sec 17:34

08 min 18 sec 05 min 04 sec 16:40 17:55 04 min 09 sec 02 min 28 sec

05 02 min 00 sec min 10 sec

15:33

14:56 15:22

17:22

16:50 15:48

01 min 49 sec 15:35 05 min 55 sec 06 min 56 sec 01 17:09 min 16 sec 17:37

02 min 47 sec 02 min 00 sec 17:40 15:03

15:44 01 min 50 sec 01 min15:00 52 sec 02 min 01 sec 16:53 16:44 00 min 58 sec 14:46

03 min 23 sec 11 min 29 sec

01 min 06 sec

02 min 28 sec

01 min 52 sec 14:36 02 min 30 sec

14:52 02 min 32 sec

16:53 17:26 09 min 29 sec

15:18

01 min 53 sec 15:28 16:57

01 min 23 sec 02 min 06 sec 14:48 01 min 43 sec

Tickets

15:10 16:26

entrance ‘bus station’

15:56 17:42 15:48 17:38 15:42 17:29 15:25 17:17 17:04 14:16 14:34 16:59 14:38 16:55 16:52 13:43 15:0816:39 15:1116:24

Broodzaak Burger king 14:19 14:33 16:14 14:45 16:32 14:47 16:42 14:52 16:47 14:53 16:54 14:58 16:58 15:01 17:20 15:05 17:23 15:17 15:28 17:31 15:31 15:36 15:58

AKO

Etos

Sissy Boy

Vila

Erika

Jumbo

15:??

Ulia’s

WC

Kiosk

Coffee fellows

13.52

Starbacks Kiosk WC

doner Ice cream

Smullers

Tickets asian food Flower shop

Albert Hijn

entrance ‘city center’

13 min 10 sec 16:12 08 min 45 sec 14:42 05 min 38 sec 15:11

13 min 06 sec 17:11

21min 13 sec 14:11

03 min 40 sec 03 min 28 sec

14:23

16:42 7 min 01 sec 13:51

03 min 03 sec 16:58 05 min 42 sec 17min 29 sec

15:54

14:56 14 min 42 sec 16:11 01 min 58 sec 07 min 13 sec

16:15

17:24

02 min 50 sec

17min 27 sec

08 min 18 sec

15:14

14:34

16:40

05 min 04 sec 17:34

05 min 04 sec

04 min 09 sec 02 min 28 sec

05 min 00 sec

15:33

14:56

17:22

02 min 10 sec

01 min 49 sec

15:22

17:55

03 min 23 sec 11 min 29 sec 16:50 15:48

15:35 06 min 56 sec 05 min 55 sec

17:37

15:00 02 min 01 sec

02 min 00 sec 02 min 47 sec

01 17:09 min 16 sec

01 min 50 sec

15:44

15:03 17:40

02 min 28 sec

02 min 0130 minsec 06 sec

14:52

14:36 17:26 09 min 29 sec

01 min 52 sec

01 min 52 sec

16:44 16:53

00 min 58 sec 14:46

16:53

02 min 32 sec

01 min 23 sec

15:18

15:28 01 min 53 sec 16:57

14:48

02 min 06 sec 01 min 43 sec 15:10 16:26

Friday 13th pick hours pick hours Friday 13th 18.00 17.00

Mathildelaan

16.00 15.00 14.00

15:56

14:19 14:33 16:14 14:45 16:32 14:47 16:42 14:52 16:47 14:53 16:54 14:58 16:58 15:01 17:20 15:05 17:23 15:17 15:28 17:31 15:31 15:36 15:58

17:42 15:48 17:38 15:42 17:29 15:25 17:17 17:04 14:16 14:34 16:59 14:38 16:55 16:52 13:43 15:0816:39 15:1116:24 15:??

18.00 17.00 16.00

Mathildelaan

15.00 14.00

13.52

pick off hours

pick off hours

Routes and times of 50 travellers were mapped on the train station plan.

6

13 min 10 sec 16:12 08 min 45 sec 14:42 05 min 38 sec 15:11

13 min 06 sec 17:11

21min 13 sec 14:11

03 min 28 sec

03 min 40 sec

16:42

14:23

7 min 01 sec

03 min 03 sec

13:51

16:58

05 min 42 sec 17min 29 sec

15:54

14:56

01 min 58 sec 14 min 42 sec

07 min 13 sec

16:15 16:11

17:24

17min 27 sec

02 min 50 sec

14:34

15:14

08 min 18 sec

05 min 04 sec

16:40

17:34

05 min 04 sec 17:55

02 min 28 sec 04 min 09 sec

05 min 00 sec

15:33

17:22

14:56

01 min 49 sec

03 min 23 sec

11 min 29 sec

02 min 10 sec

16:50

15:48

15:22

06 min 56 sec

15:35

05 min 55 sec

17:37

17:09

02 min 00 sec

01 min 50 sec

15:44

17:40

15:03

01 min 16 sec

15:00

01 min 06 sec

02 min 01 sec

14:36

16:44

17:26

01 min 52 sec

09 min 29 sec 02 min 32 sec

01 min 23 sec

14:46

02 min 30 sec 01 min 52 sec

02 min 28 sec 14:52

00 min 58 sec

02 min 47 sec

16:53

16:53

01 min 53 sec

15:28 16:57

15:18

01 min 43 sec

14:48

02 min 06 sec

16:26 15:10

pick hours 15:56 15:48 15:42

16.00

Mathildelaan

15.00 14.00

pick off hours

15:25

14:19 14:33 14:45 14:47 14:52 14:53 14:58 15:01 15:05 15:17 15:28 15:31 15:36 15:58

14:16 14:34 14:38 13:43 15:08 15:11 15:??

13.52

15.00

17:42 17:38 17:29 17:17 17:04 16:59 16:55 16:52 16:39 16:24

pick hours

16.00

16.00

Mathildelaan

14.00

Mathildelaan

15.00 14.00

16:14 16:32 16:42 16:47 16:54 16:58 17:20 17:23 17:31

18.00 17.00 16.00

pick off hours

13 min 10 sec 16:12 08 min 45 sec 14:42 05 min 38 sec 15:11

13 min 06 sec 21min 13 sec

17:11 14:11

03 min 28 sec 16:42

03 min 40 sec

7 min 01 sec 13:51

14:23

05 min 42 sec

03 min 03 sec

17min 29 sec

15:54

14:56

16:58

14 min 42 sec 16:11 07 min 13 sec 17:24

01 min 58 sec 16:15 17min 27 sec

02 min 50 sec

14:34

15:14

05 min 04 sec 17:34

05 min 04 sec

08 min 18 sec

17:55

16:40 02 min 10 sec

04 min 09 sec 02 min 28 sec

15:33

15:22

05 min 00 sec 14:56

17:22

05 min 55 sec 02 min 47 sec 01 17:09 min 16 sec

15:35

15:00 02 min 01 sec

01 min 06 sec 01 min 52 sec 14:36

02 min 00 sec 01 min 52 sec

15:03 01 min 50 sec

17:40

15:44

06 min 56 sec 17:37

03 min 23 sec 11 min 29 sec 16:50 15:48

01 min 49 sec

02 min 28 sec

02 min 30 sec

14:52

17:26 09 min 29 sec

16:44

15:28

00 min 58 sec

01 min 23 sec

14:46

14:48

16:53

16:53 02 min 32 sec 15:18

01 min 53 sec 16:57

02 min 06 sec 01 min 43 sec 15:10 16:26

Friday 13th pick hours 15:56 17:42 15:48 17:38 15:42 17:29 15:25 17:17 17:04 14:16 14:34 16:59 14:38 16:55 16:52 13:43 15:0816:39 15:1116:24

pick hours Friday 13th 18.00 17.00

Mathildelaan

16.00 15.00 14.00

pick off hours

7

14:19 14:33 16:14 14:45 16:32 14:47 16:42 14:52 16:47 14:53 16:54 14:58 16:58 15:01 17:20 15:05 17:23 15:17 15:28 17:31 15:31 15:36 15:58

15:??

18.00 17.00 16.00

Mathildelaan

15.00 14.00

13.52

pick off hours

Mathildelaan

Peak off hours.

Entrance ‘Bus Station’ and ‘City Center’

Peak hours.

Entrance ‘Bus Station’ and ‘City Center’

Peak hours and Pick off hours Entrance ‘Bus Station’

Peak hours and Pick off hours Entrance ‘City Center’

8

pick off hours tilburg 13:43

train

entrance 13:43

13:51 07

00

MIN

SEC

tickets

tilburg 13:43

21min 13 sec

entrance

14:11

train

13:52

14:11 21

MIN

13

SEC

7 min 01 sec 13:51

wc

entrance

05 min 42 sec 17min 29 sec

train

14:16

15:54

14:56

14:33 17

14 min 42 sec

MIN

27

SEC

16:11

17min 27 sec

02 min 50 sec

14:34

15:14

train

entrance

14:36

14:34

01MIN 06

SEC

02 min 10 sec 15:22

tilburg 13:43

tickets

tilburg 13:43

01 min 16 sec 01 min 06 sec

15:44

entrance

14:36

train

14:38

02 min 32 sec

14:56 17MIN 29

15:18

02 min 06 sec 15:10

15:56 15:48 15:42

entrance 16.00

15:25 14:16 14:34 14:38 13:43 15:08 15:11 15:??

13.52

15.00

train

15:08

15:10

Mathildelaan

02

06

MIN

SEC

14.00

pick off hours

entrance

train

15:11

15:10 02

MIN

06

SEC

Routes and actions in time.

Pick off hours. Entrance ‘City Center’

entrance

train

15:15

15:18 02

32

MIN

SEC

train

entrance 15:20

15:22 02

MIN

10

SEC

train

entrance 15:25

15:34 07

MIN

57

SEC

tilburg 13:43

entrance

train

15:42

15:44 01

MIN

16

SEC

tilburg 13:43

entrance

train

15:48

15:44 05

MIN

42

SEC

tilburg 13:43

entrance 15:56

train 15:44 14

9

MIN

42

SEC

SEC

13 min 10 sec

pick off hours

16:12 08 min 45 sec 14:42 05 min 38 sec 15:11

entrance

train

14:19

14:23 03

MIN

40

SEC

train

entrance

14:42

14:33

08

MIN

45

SEC

03 min 40 sec 14:23

entrance

train

14:45

14:46 00

MIN

58

SEC

04 min 09 sec

train

entrance 14:47

15:33

14:48 01

MIN

05 min 00 sec 14:56

01 min 49 sec

23

11 min 29 sec 15:48

15:35

SEC

02 min 00 sec 15:03 01 min 50 sec 15:00

02 min 28 sec 14:52

09 min 29 sec 15:28

entrance

train

14:50

00 min 58 sec

01 min 23 sec

14:46

14:48

14:52 02

MIN

28

SEC

16.00

Mathildelaan

entrance

train

14:53

14.00

pick off hours

14:58 05

MIN

00

15.00

14:19 14:33 14:45 14:47 14:52 14:53 14:58 15:01 15:05 15:17 15:28 15:31 15:36 15:58

SEC

Routes and actions in time. entrance

Pick off hours. Entrance ‘Bus station’

train

14:59

15:01 01

entrance

MIN

50

SEC

train

15:01

15:03 02

MIN

00

SEC

train

entrance 15:01

15:03 02

MIN

00

SEC

entrance

train

15:17

15:28 09

entrance

MIN

29

SEC

train

15:28

15:33 04

entrance

MIN

29

SEC

train

15:33

15:35 01

MIN

49

SEC

tilburg 13:43

entrance 15:36

train 15:48 11

entrance 15:58

MIN

29

SEC

train 16:12 13

MIN

10

SEC

10

pick hours

entrance 16:25

train 15:18 02

32

MIN

entrance

SEC

train

16:39

16:42 03

MIN

28

SEC

03 min 28 sec 16:42

entrance 16:52

train 16:53 01

MIN

52

SEC

07 min 13 sec 17:24

entrance

05 min 04 sec

16:55

17:34

05 min 04 sec

train 16:57 01

17:55

MIN

53

SEC

05 min 55 sec 02 min 47 sec 17:09 17:40

entrance

01 min 52 sec 01 min 52 sec

16:53

16:53

16:59

01 min 53 sec

train 17:01 01

16:57

MIN

53

SEC

01 min 43 sec 16:26

pick hours 17:42 17:38 17:29 17:17 17:04 16:59 16:55 16:52 16:39 16:24

entrance

18.00 17.00

Mathildelaan

train 17:09

17:04

05

MIN

55

SEC

16.00

Routes and actions in time.

entrance

train

17:17

17:24 07

Pick hours. Entrance ‘Bus Station’ entrance

17:42

MIN

04

SEC

train 17:40 02

entrance

SEC

17:34 05

17:38

13

train

17:29

entrance

MIN

MIN

47

SEC

train 17:55 12

11

MIN

43

SEC

pick hours

entrance

train

16:14

16:16 01

MIN

58

SEC

tilburg 13:43

13 min 06 sec 17:11

entrance

train

16:32

16:40 08

MIN

18

SEC

03 min 03 sec

entrance

train

16:42

16:58

16:44 02

MIN

01

SEC

01 min 58 sec 16:15

entrance

08 min 18 sec

train

16:47

16:40

16:50 03

MIN

23

SEC

02 min 28 sec 17:22

tilburg 13:43

03 min 23 sec 16:50

06 min 56 sec 17:37

entrance

02 min 30 sec

train

16:54

02 min 01 sec

16:58 03

MIN

03

entrance

train

16:54

16:58 13

MIN

06

pick hours 16.00

SEC

Mathildelaan

15.00 14.00

entrance 17:20

17:22

17:20

16:47

25

Pick hours. Entrance ‘Bus Station’

SEC

train 17:22 02

entrance

MIN

16:14 16:32 16:42 16:47 16:54 16:58 17:20 17:23 17:31

Routes and actions in time.

train

02

entrance

17:26

16:44 SEC

MIN

30

SEC

train 17:22 02

MIN

30

SEC

12

Observation and registration of the actions people usually do in a train.

13

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All actions were connected with the object(s) involved or used in an action and the facilities of a train station.

15

FIELD ANALYSIS: TRAIN STATION FACILITIES - SITUATIONS - OBJECTS PLATFORM nice weather

SITUATIONS

OBJECTS

shop

facilities

HALL

tilburg 13:43

tickets

SITUATIONS

OBJECTS

shop

facilities

TRAIN

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SITUATIONS

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PART 2

Traveller’s actions were connected with the places of train station they belong to and after analysed and structured by two criterias:

1. How often does an action can be observed at the train station?

2. Are there any facilities at the train station that serve a certain action?

17

situation ACTIONS hall

Tickets

Tickets Broodzaak Burger king

Smullers

AKO

Sissy Boy

Etos

Ulia’s

Kiosk

Vila

Erika

cafe

Jumbo

cafe

Starbacks WC nice weather

Tickets asian food Flower shop nice weather

Albert Hijn

ACTIONS situations platform

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nice weather

Kiosk

Kiosk nice weather

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less common actions less common situations hall

Tickets

Tickets Broodzaak Burger king

i

Smullers

AKO

Sissy Boy

Etos

Ulia’s

Kiosk

Vila

Erika

Jumbo

cafe

WC Starbacks Kiosk WC

doner

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Ice cream

Tickets asian food Flower shop nice weather

Albert Hijn

less common situations less common actions platform

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nice weather

Kiosk

Kiosk nice weather

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19

cafe

i

actions existing facilities SITUATIONS and AND EXISTING FACILITIES hall

Tickets

Tickets Broodzaak Burger king

i

Smullers

AKO

Sissy Boy

Etos

Ulia’s

Kiosk

Vila

Erika

cafe

Jumbo

cafe

i

WC Starbacks Kiosk WC

doner

nice weather

Ice cream

Tickets asian food Flower shop nice weather

Albert Hijn

SITUATIONS AND existing EXISTING FACILITIES actions and facilities platform

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Kiosk

Kiosk nice weather

common situation less common situation no facilities related to action

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exicisting facilities do not serve action related to a train (or vice versa - train station)

20

Traveller’s actions in a train were also analysed and categorised by two criterias:

1. How often does an action can be observed at in a train?

2. Is a certain action related to a train station?

21

TRAIN less common commonsituations actions less

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actions related to a train station

situations related to the train station

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less common actions

less common situations

+

+ situations relatedto to athe train station actions related train station

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common situation less common situation common situation no facilities related to action less commonfacilities situation exicisting do not serve action relatedrelated to a train no facilities to action (or vice versa - train station) exicisting facilities do not serve action related to a train (or vice versa - train station)

22

PART 3

actions missing facilities at the train station.

actions missing facilities at the train station and related to a train.

Grouping Actions.

SAY/CARE/SURPRISE

SAY/CARE/SURPRISE

SAY/CARE/SURPRISE 23

CHANGE

CHANGE

CHANGE

PREPARE REMEMBER SHARE

PREPARE REMEMBER SHARE

PREPARE REMEMBER SHARE

Giving actions names.

say/care/surprise

SAY/CARE/SURPRISE

change

CHANGE

prepare

remember

share

PREPARE REMEMBER SHARE

24

TRAIN STATION RITUALS

CHANGE

PREPARE REMEMBER SHARE

I want to Prepare ‘I want to PREPARE’ suppose and travel documents.

25

to help people to check their belongings

SAY/CARE/SURPRISE

CHANGE

I want to Surprise The second ritual/object calls ‘I want to Surprise’ and represents Greeting ritual.

SAY/CARE/SURPRISE

CHANGE

PREPARE REMEMBER

I want to Change While traveling we take off and put on our clothes and to make sure that our look is always perfect for all our future occasions an object ‘I want to CHANGE’ should serve us at the platform.

26

E

PREPARE REMEMBER SHARE

I want to Share ‘I want to SHARE’ is a place where people suppose to exchange books, magazines/newspapers and board games.

27